Recruitment manager jobs
Centre for Mental Health is an established independent mental health research charity which for forty years has taken the lead in challenging policies, systems and society, so that everyone can have better mental health.
You will join a team developing mental health research and policy ideas, as we equip services and decision makers to meet people’s needs and reduce mental health disparities.
Join us in our work driving forward sustainable policy change, tackling inequalities and working tirelessly for social justice and good mental health for all.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are delighted to be working with a fantastic charity focussing on mental health and wellbeing to find their Supporter Acquisition Manager.
The charity offers a flexible working environment with hybrid working 2 days per week from their office in Cheam, Surrey.
Working alongside colleagues across the Charity, the Supporter Acquisition Manager will play a key role in driving growth in new supporters and income, innovating, developing and delivering products and campaigns that inspire their audiences and underpinning the Charity’s work through growing sustainable income.
Key Responsibilities:
• Supported by the Head of Individual Giving and Legacy, and working with your team, you will drive the development and implementation of a multi-channel acquisition strategy. This will drive lead generation and acquisition of new supporters, growing the charity’s base of supporters, planning, testing and refining approaches to build a scalable programme which delivers volume whilst maximising long-term ROI.
• Identify opportunities to engage key audiences at moments that matter, such as inductions, promotions, training and development programmes, transfers, secondments and retirements, working in collaboration with colleagues and in partnership with external stakeholders to design and implement new approaches.
• Work with the appointed agency to develop a regular giving proposition that delivers a strong sense of community across supporters; valuing those who function as custodians of the nation and each other.
• Work with organisational processes and develop strong project governance to launch supporter acquisition activities across our product range, including but not limited to; Direct Mail, email, telemarketing, social & digital activity and events.
• Manage the Supporter Acquisition budget, ensuring income and expenditure budgets and forecasts are achieved with any critical variances being reported promptly.
• Working with the Supporter Engagement team develop and implement a cross-channel programme of regular impact stewardship for new donors designed to engage, retain and inspire future support, with a focus on payroll and direct debit donors.
• Work with the Supporter Engagement team to implement key cross-sell opportunities to our current donors through insight-driven customer journeys.
• Manage and grow the Charity’s payroll giving programme and represent the Charity as needed in key sector forums on payroll giving.
• Manage the Donor Acquisition Officer to continue to expand our lottery programme as well as introduce new methods of engagement.
Person Specification:
• Demonstrable experience of developing and delivering successful donor acquisition programmes across a range of marketing channels.
• Understanding of digital platforms and how to maximise them for the benefits of fundraising and supporter engagement.
• Understanding of fundraising performance metrics and KPIs, with experience of interpreting campaign analysis and supporter insight to drive continuous improvement.
• Understanding and experience of payroll giving and working with with Professional Fundraising Organisations and Payroll Giving Agencies.
• Understanding of audience segmentation and its application for campaign targeting.
• Experience of creating and delivering an effective case for support for potential donors, with demonstrable results.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Contract Type: FTC (12 month maternity cover)
Location: Remote with occasional onsite work
Hours: Full time 35 Hours
Working Pattern: Monday to Friday
Grade / Salary Band: £36,173 - £38,182
Direct Reports: Senior Regional Leads x 3
Travel: Occasional on-site work
Benefits:
- 25 days holiday plus bank holiday (Pro rata)
- Flexible working
- End of Year shutdown
- Opportunities for Learning & Development
- Line Manager
- Head of Housing
About Standing Together:
Standing Together is a UK-based charity dedicated to ending domestic abuse and creating safer communities. We work collaboratively with various stakeholders, including local authorities, police, and health services, to improve responses to domestic abuse and support survivors. We pioneered the Coordinated Community Response (CCR) approach in the UK, a multi-agency partnership model that ensures the safety of survivors while holding abusers accountable.
Through innovative training, advocacy, and community engagement, we empower individuals and organisations to challenge and change the systems that allow domestic abuse to persist. Our mission is to ensure everyone can live free from violence and abuse, fostering a culture of respect and equality. By leveraging research and best practices, we strive to influence policy and practice, making a meaningful impact in the lives of those affected by domestic abuse.
Purpose of the role:
The Domestic Abuse Housing Alliance (DAHA) is the leading specialist domestic abuse organisation supporting housing providers to improve their response to domestic abuse, through our membership model, accreditation framework and training packages.
We use our practice-based experience to work alongside partners across the housing and domestic abuse sector to influence policy and national decision making through our DAHA-led National Domestic Abuse & Housing Policy and Practice Group
Our model for a housing response to domestic abuse is nationally recognised as best practice, through the Domestic Abuse Act Statutory Guidance 2022, and is endorsed by the Domestic Abuse Commissioner for England & Wales, Nicole Jacobs.
As the DAHA Programme Manager will oversee the development, delivery, and funding of the DAHA programme, ensuring it aligns with the business plan and strategy. This role is responsible for managing the DAHA accreditation framework, membership, training, and driving programme growth and sustainability. By leading the DAHA programme, the role directly contributes to improving the housing sector’s response to domestic abuse, ensuring survivors receive trauma-informed, needs-based housing support that enhances their safety and recovery.
Key Duties – What you will be doing:
- Lead and oversee the DAHA accreditation and assessment framework
- Manage Senior Regional Leads to ensure effective delivery of accreditation processes.
- Oversee the development of proposals, contracts, and agreements with housing providers seeking accreditation.
- Monitor and evaluate the impact of DAHA accreditation on service delivery.
- Promote and advocate for DAHA accreditation through events, social media, and policy engagement.
- Collaborate on developing and ensuring the sustainability of DAHA Membership and Training Models.
- Support the delivery of DAHA’s training packages for housing providers.
- Ensure financial sustainability of DAHA models, providing quarterly updates.
- Champion DAHA’s anti-racist and intersectional work in housing provision.
- Support recruitment, team communication, and the implementation of the DAHA strategy.
About You – Skills & Experience:
- In-depth understanding of the intersections of Violence Against Women and Girls (VAWG), domestic abuse, and housing, with a strong commitment to an intersectional and anti-racist approach.
- Extensive knowledge of the DAHA accreditation programme, including the unique challenges faced by national housing providers in implementing and maintaining accreditation.
- Comprehensive understanding of domestic abuse and housing legislation, guidance, and best practice standards, with the ability to apply this knowledge to support housing providers.
- Proven experience in both frontline and second-tier roles within the housing and domestic abuse sectors, demonstrating a holistic understanding of the issues and effective response strategies.
- Demonstrated ability to influence national policy and practice by collaborating with key stakeholders and advocating for improvements in housing and domestic abuse responses.
- Strong leadership experience, including providing strategic oversight, managing team priorities and resources, and offering line management support to ensure effective delivery.
- Experience in managing business plans and budgets, with a proven track record in monitoring income and expenditure, identifying and managing risks, and ensuring sustainability.
- Proven ability to develop and implement robust project monitoring and evaluation frameworks, producing comprehensive reports for funders and project partners.
- Exceptional organisational and prioritisation skills, with the ability to manage multiple projects, deadlines, and competing priorities effectively.
- Excellent verbal communication skills, with the ability to build and maintain strong working relationships with internal and external partners at all levels.
- Extensive experience in confident and effective public speaking, including delivering training, webinars, presentations, and workshops.
- Outstanding written communication skills, with experience preparing high-quality funding proposals, reports, service level agreements, and clear guidance.
Join Us If...
You’re passionate about improving responses to domestic abuse and housing, thrive in a collaborative environment, and are committed to making a real impact. We’d love to hear from you.
Right to Work and DBS Check
Applicants must have the right to work in the UK and will undergo a Disclosure & Barring Service (DBS) check, funded by Standing Together, in accordance with Charity Commission guidelines.
Equality, Diversity, and Inclusion
At STADA, we are committed to fostering an inclusive workplace. We do not discriminate based on race, religion, sexual orientation, disability, age, national origin, marital status, medical history, parental status, or genetic information. Our goal is to create a workforce that reflects society and ensures every employee feels valued and empowered to perform their best. We encourage applications from individuals of all backgrounds and experiences.
Information
Appointment will be subject to a satisfactory DBS check.
Please ensure your CV is no longer than 3 pages and Cover Letter is no longer than 1 page.
Please note that we may close this job advert early if we receive a high volume of applications.
REF-221062
A place to make things happen
Location: Bradford/Burnley/Camberley/Peterborough/Stockton, Hybrid with travel to their office or site/external meeting at least once a month.
Salary: £57,211 per annum
Contract Type: Permanent
Hours: 35 hours per week, Monday – Friday 9am to 5pm
Our client believe everyone should have a safe and affordable place to call home. It’s this belief that drives everything they do and inspires them to go above and beyond for their customers.
They pride themselves in understanding their needs and delivering the best customer service, every time.
They’re also proud to be at the forefront of change. They’re on a journey of transformation, finding new ways to support their customers - and their people.
If you’re looking for a career where you can learn new skills, try new things and shape your future, there’s a place for you with them.
About the role
As the Fire & Building Safety Manager, you'll ensure that fire safety responsibilities across the organisation are fully understood and properly executed. This role focuses on developing, implementing, and maintaining a fire safety culture that minimises risk and guarantees that no fire risk assessments are overdue. You will inspire your colleagues and lead the Fire Safety Assessors & Project Manager, ensuring compliance and safety standards are always met, and that necessary remedial work is promptly addressed. By ensuring customer safety and fire management is proactive, you'll play a key part in safeguarding their residents and assets.
This is an exciting role as you'll manage a national portfolio, including high rise residential properties, ensuring they're safe for their customers. As the landscape of Fire & Building Safety is evolving - as their Fire & Building Safety Manager you'll have the opportunity to take ownership of this service and make continuous improvements ensuring that they're keeping abreast of change and in line with legislation.
Salary
The spot salary for this post is £57,211 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary.
About you
As a Fire & Building Safety Manager you'll have:
• NEBOSH Certificate in Fire Safety & Risk Management or equivalent fire risk assessment qualification.
• Proven experience managing fire safety programs and delivering Fire Risk Assessments.
• Strong leadership skills with experience in managing a team and driving performance improvements in fire safety.
• Excellent communication and influencing skills, capable of collaborating across departments.
• A full UK driving licence and access to a vehicle for business use.
Interviews
1st stage interview will take place on 1st May. Successful candidates will be required to complete a Congruity questionnaire to complete prior to 2nd stage interviews.
2nd stage interviews will take place on 9th May via Teams.
A place to build a future
They have big ambitions. That means they need people who are driven to succeed and eager to grow. There, you’ll have the opportunity to learn new skills, thrive in their collaborative environment and take your career in different directions. They also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - plus the opportunity to purchase more - access to an online GP, gym discounts and a day to spend volunteering for a cause that matters to you.
If you require reasonable adjustments to any part of their recruitment process, please let them know they will ensure requirements are met.
Please don’t delay in submitting your application. Where roles are urgent or they receive a high volume of applications, they may interview and conclude the process prior to any closing date indicated.
Please note candidates must have current eligibility to live and work in the UK, They do not currently hold a sponsorship license.
If you’re looking for a place you can make a positive difference to society, to their organisation and to your future, apply now.
You may also have experience in the following: Facilities Manager, Site Quality, H&S Management, Maintenance Manager, Facilities Coordinator, Health and Safety, States Manager, Site Management, H&S Compliance, Retail Facilities, Facility Manager, IOSH, British Institute of Facilities Management, H&S Manager, Maintenance Engineer, NEBOSH, Building Manager, Fire Safety Manager etc.
REF-221 144
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role: Direct Marketing Manager (Acquisition)
Closing date: 23/04/2025
Interview date: 13/04/2024
Hybrid working (8 office days per month)
Our offer to you
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:
- Competitive salary and pension scheme
- 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
- Hybrid, Flexible working
- Cycle to work scheme Electric Vehicle Scheme
- Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
- Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping
About Us
This is a fantastic opportunity to join a team of over 1,400 employees and over 31,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.
St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response & Nighttime Economy) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes). There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.
Job Summary
Taking a leading role as part of the Individual Giving management team, you play an important part in helping to achieve a step change in the growth of the net voluntary income of St John. The role will work closely across Individual Giving and the wider Fundraising Directorate to develop an evolving supporter acquisition strategy that will aim to recruit new supporters with a focus on digital. The role needs to focus on managing the implementation of the strategy including using insight and data to develop, implement, manage, monitor and evaluate campaigns across a range of channels, with a cutting edge and contemporary approach whilst staying current with the continuously changing legislation and support climate. Responsibilities include working with agencies and suppliers to project manage the full cycle of direct marketing campaigns.
About You
- Significant experience in a third sector direct marketing role
- Track record in managing effective digital campaigns on a national or regional basis
- Experience of using fundraising databases e.g. Raiser’s Edge, Microsoft Dynamics or similar
- Extensive experience of using a variety of fundraising channels including digital, email social media, direct mail, telemarketing and SMS
- Experience of leading a revenue generating team, including generation of six figure acquisition income
About the Role
- Oversee the supporter acquisition programme, taking responsibility for outstanding donor recruitment with the highest standard of quality and compliance and ensuring a diverse programme mix; ensuring they are in market on time, on budget and on brand.
- Develop an annual plan of acquisition activity; monitoring and analysing all campaign results, with ongoing test and learn mechanisms in place to drive continuous improvement and making recommendations for future activity to effectively maximise income and ROI
- Working collaboratively with key fundraising and data teams; lead the development and continuous improvement of new supporter product development
- Strong agency relationship management across a variety of partners and suppliers, from building relationships and negotiating to contract and routine performance reviews
- Lead on all KPI tracking, trend analysis and interrogation of results at all levels; including programme optimisation to ensure targets are met and contingency planning as required.
- Work closely with key colleagues across individual giving and in other directorates to ensure they are involved in relevant aspects of acquisition activity
Please see the job description for more detail (this can be viewed on our website or once you click apply)
If you are a current St John Ambulance employee, please apply here: Click here
For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below
We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.
St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.
St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role
Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an inspiring storyteller who knows how to connect with supporters and drive action? Are you looking for a role where you can bring creativity, insight, and purpose together to create real change?
We’re looking for a strategic and motivated Individual Giving Officer to lead the development and delivery of innovative direct marketing campaigns across print and digital channels. You’ll play a pivotal role in growing our supporter base, increasing income, and delivering exceptional donor experiences — with a special highlight being your involvement in our flagship BBC Radio 4 Christmas Appeal, now in its 99th year and raising close to £2 million annually.
You’ll work closely with colleagues across Fundraising, Digital, and Supporter Care, as well as with external agencies and suppliers, to deliver high-quality, insight-led campaigns that deepen engagement and drive impact.
This is an exciting time to join the team — we have ambitious plans for growth and innovation in our Individual Giving programme, and this role offers the chance to help shape and deliver that vision. If you thrive in a collaborative environment, have a strong eye for detail, and want to make a meaningful difference, we’d love to hear from you.
Job Description
Job Title: Individual Giving Officer
Responsible to: Head of Individual Giving
Contract type: Permanent; Full-time (35 hours a week)
Salary: £33,000
Hours: 35 per week
Location: Runway East, 24-28 Bloomsbury Way, London. WC1A 2SN. Bloomsbury & Holborn Coworking & Private Offices (runwayea.st)
We offer flexible and hybrid working, but office-based work will be expected regularly.
Main purpose of role:
The primary purpose of this role is to develop and deliver innovative direct marketing campaigns that drive donor engagement across our regular giving and cash programmes. As an Individual Giving Officer, you will play a crucial role in shaping our fundraising program. A highlight of this opportunity is supporting the delivery of our flagship BBC Radio 4 Christmas appeal, a campaign that is now in its 99th year and generates nearly £2m each year.
We have ambitious plans in place to expand our donor base and increase income through our individual giving activity and we are looking for a passionate, strategic professional who can help us turn these plans into reality. This role offers an exciting blend of strategic planning and campaign delivery giving you the chance to make a real difference in supporting our work preventing homelessness.
Main duties and responsibilities:
• Project manage multiple direct marketing campaigns delivering accurate campaigns on time, on budget and to a high standard.
• Work across the organisation to gather engaging content for our direct marketing activities. Write and review copy for collateral used for engagement, conversion and acquisition activities.
• Completing relevant campaign management documents including post-activity analysis reports, identifying learnings and recommendations for future campaigns, and writing internal and external briefs.
• Support the Head of Individual Giving with forecasting and reporting across financial and non-financial KPIs in relation to the Individual Giving programme.
• Ensure excellent communication and liaison between the St Martin’s Charity’s Fundraising team, marketing agencies, suppliers and key stakeholders.
• Work with the CRM Manager to ensure that all campaign data is utilised and captured efficiently, effectively and accurately.
• Work with the Senior Digital Marketing Manager to ensure the Charity optimises digital fundraising opportunities in relation to individual giving.
• Acting as a day-to-day contact with external agencies ensuring high quality delivery of campaigns on time and on budget.
• Maintain a close working relationship with the Supporter Care Officer so that they are aware of all activity and able to respond to enquiries and complaints
• Keep abreast of key individual giving fundraising trends and issues and the regulatory environment.
• Ensure all St Martin’s Charity’s Individual Giving communications are consistent with the Charity’s brand values.
• Reflect the Charity’s approach to Equal Opportunities and Equity, Diversity and Inclusion
PERSON SPECIFICATION
Experience
Essential
• Demonstrable experience of project management across a range of direct marketing channels including print and digital.
• Experience of copywriting.
• Experience in researching content for fundraising and marketing materials.
• Experience of writing creative, response fulfilment, data selection and print production briefs.
• Experience of working with agencies, collaborating with them to get the best results. This should include managing creative, print, digital and media agencies.
• Examples of success in contributing to achieving results against targets for fundraising campaigns.
• Planning and budgeting in an individual giving context.
Skills and knowledge
Essential
• Can demonstrate strong communication skills, both written and oral.
• Evidence of strong interpersonal relationship building skills.
• Evidence of an understanding of Individual Giving fundraising, both in warm and cold contexts and including digital fundraising channels.
• Evidence of a strong creative instinct, both in leading the development campaigns and evaluating work.
• Can demonstrate high level of numeracy and data analysis skills.
• Can demonstrate strong IT skills and ability to use a relationship marketing database.
• Knowledge of Charity and data protection laws and the Fundraising Code of Practice.
• Evidence of knowing the importance of attention to detail.
Abilities & key competencies
Essential
• Ability to work under pressure to multiple deadlines.
• Ability to recruit, manage and develop individual donors.
• Ability to manage own workload and priorities, including identifying new areas and opportunities for support.
Ability to demonstrate initiative, creativity, identify opportunities and to research and evaluate their viability to achieve desired outcomes.
How to apply
If you are passionate about our work to address homelessness and would like to join the Charity as its Individual Giving Officer, please complete the application form available on our online jobs board.
Submit your CV and a supporting statement outlining:
- Why you are interested in this role
- Your relevant experience.
Application Timeline
We are accepting applications until Monday, 28th April, but we are reviewing applications on a rolling basis. We encourage you to apply as soon as possible.
· First interviews: Planned for 7th and 8th May
· Second round (including a task): Scheduled for w/c 12th May
We are looking for someone to start as soon as possible and reserve the right to close applications early if we find the right candidate.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Imagine being told that you, or someone you love, is losing their sight. In that moment, two profound questions demand urgent answers:
• Can this be stopped?
• How will I live my life?
Currently, research into preventing and treating sight loss is chronically underfunded, receiving a mere 1.2% of publicly funded health research grants: people who are blind or vision impaired are three times more likely to experience loneliness and isolation than the general population.
Fight for Sight is uniquely placed to answer both questions with a resounding ‘yes’. We fund the brilliant minds and bright ideas putting change in sight for everyone impacted by vision loss. Our researchers are making breakthroughs and discoveries that will help us better understand, diagnose prevent and treat vision loss.
We won’t stop until we: Save Sight. Change Lives.
We are now looking for experienced, committed, and creative individuals to join our dynamic team to help realise a new five-year growth strategy.
You’ll be part of something impactful, we’d love to hear from you.
Marketing Manager
A unique opportunity has arisen to join our busy communications team for a 12-month maternity cover. You’ll play a critical role in uncovering stories of social change, bringing them to life and amplifying these stories with a view to raising brand awareness, demonstrating impact and supporting fundraising activities.
Responsible to
Head of Communications and External Affairs
Direct reports
None
Working hours and contract
28h per week
Salary
£38k-42k depending on experience
Location
We operate a flexible working policy with a recommended two-days per week in our East London Head Office.
How to Apply
Please submit your CV and an up to two page supporting statement which evidences the specification below.
Closing date for applications: Wednesday 30, April 2025 at 9am
Early applications are encouraged. We will be interviewing on a rolling basis; therefore, we reserve the right to close the vacancy as soon as we have found the right candidate.
Role Responsibilities
• Work with colleagues to develop tailored communications and marketing plans for key projects, agreeing and monitoring against KPIs,
• Advise and support colleagues on communications planning, audiences, channels, and key messages,
• Manage and maintain the communications activity planner ensuring that cross-departmental needs are identified and prioritised,
• Produce engaging communications – writing, editing and proof-reading – ensuring consistency and compliance with brand, values, key messages and style guides,
• Act as a 'brand guardian' ensuring consistency across all internal and external communications,
• Contribute to the successful marketing and delivery of engagement events for funders and partners.
Inter-departmental working
• Working with social change (impact) colleagues, identify leading impact stories and case studies, which we can tell across print,online and in multimedia formats.
• Work with fundraising colleagues to identify which stories of impact best support income generation from IG up to major donors and High Net Worth Individuals.
• Create and nurture positive relationships with the people and organisations whose stories we tell, ensuring they understand the central role they play in building coalitions of support for our work.
• Build an engagement plan for organisations receiving social change funding and set clear expectations around reporting and sharing evidence of impact. This could include regular briefings/meet-ups and a regular e-newsletter.
• Conduct regular on-site visits with funded projects capturing content.
• Develop, with support from an external consultant, a press strategy, which encompasses a strategy for reactive and proactive press, including promoting internal speakers.
• Support the programme manager with sharing information around social change funding rounds internally (internal comms)
• Build a reliable press list, including developing relationships with key journalists from relevant publications.
• With an external consultant, develop strategies to increase engagement with vision loss champions and other high profile supporters, directly relationship managing when appropriate.
Digital
• Run quarterly webinars framed around our work in social change, which can act as a showcase for impact and that feed the funnel of people interested in social change funding or funding social change.
• Ensure all funding rounds are accurately reflected on our website in good time for funding rounds going live.
• Build web pages crafted to appeal to individuals with an interest in funding social change research.
• Develop and deliver a corporate website portal that highlights the impact of our work and opportunities for how people can become involved.
• Search optimise content so that it appeals to those who are:
- Seeking social change funding
- Seeking to fund impactful social change programmes
- Seeking to replicate what works (blueprints for change)
- Develop digital and social media strategy, alongside Digital Content Manager.
Policy, campaigns and research (social impact)
• With Head of Communications launch a policy and public affairs arm for the new organisation.
• Contribute to the successful delivery of major integrated campaigns including awareness, fundraising or policy centred projects, ensuring alignment and amplification with all other activities.
• Contribute to the legacy strategy of campaigns, such as The Unseen and See My Skills.
• Represent Fight for Sight in cross-organisational working groups in this area.
Ad hoc role / support within the team
• Ensure that all systems and processes are fully GDPR compliant including regular reviews.
• Ensure increased levels of engagement with Fight for Sight’s social media channels, reporting on performance.
• Ensure that all content on the Fight for Sight website is up to date, fit-for-purpose and engaging, working with colleagues to monitor performance, proposing and testing improvements.
• Ensure that all communications reflect the experience of blind and vision impaired people and, wherever possible, co-produce activities and plans.
• Keep up to date on sector developments, sharing findings with colleagues.
• Support the selection of appropriate consultants and freelancers to support on areas of focus, including copywriting, design, digital platforms.
Person specification
Desirable skills, knowledge & experience
• Degree or equivalent (Communications, Marketing or related subject is desirable),
• A strong communicator, you’ll be able to forge relationships across departments and collect stories from colleagues, including fundraising, retail, volunteers and people with lived experience,
• We’re looking for someone who has empathetic and sensitive, you're skilled at treating people’s stories with care and attention, developing authentic narratives and communicating them for maximum impact,
• An expert interviewer who can draw out the details of people’s stories, you’ll spot what makes a strong story for our charity,
• With strong interpersonal skills, you’ll positively manage relationships with people who volunteer to share their stories, as well as internal colleagues and freelance writers, photographers, etc.
• Working with internal stakeholders to place diverse projects across fundraising, marketing, communications, retail and social change and medical research, you’ll place the stories so that they have the biggest impact for the charity while ensuring individuals aren’t overloaded with requests,
• Strong commissioning skills to manage a pool of external writers, photographers and videographers,
• Strong writing and editing skills to turn stories into engaging copy across a multi-channel environment,
• Demonstrable experience of PR and Press activity,
• Experience of working with key marketing platforms including Hootsuite and Canva, and e-newsletter platforms,
• Working knowledge of website editing platforms or content management systems.
Desirable
• Experience of working in the charity sector or within a medical research charity,
• An understanding of and commitment to the mission of ending avoidable sight loss and delivering positive social change for blind and vision impaired people,
• Experience at creating engaging, accessible content that really helps to support and inspire audiences and potential partners,
• A self-starter, proactive with a constructive and collaborative approach,
• The ability to make the complicated seem simple; you will enjoy sharing your skills, and developing others,
• Personable, with excellent listening skills and high emotional intelligence, with the ability to think creatively,
• An intelligent and proactive approach to problem-solving,
• Excellent accuracy and attention to detail,
• Experience of creating accessible content.
Personal qualities
• Strong communication skills and presentation style.
• Flexibility and a practical, can-do attitude.
• Highly motivated and able to juggle a varied workload.
• Personable, with excellent listening skills.
• Excellent accuracy and attention to detail.
• Growth mindset.
Flexibility
The role description is a general outline of duties and responsibilities and may be amended as we grow. The post holder may be required to undertake other duties as may be reasonably required from time to time.
Employee benefits
We value our staff and volunteers and want to make sure that they are supported in their work. Other benefits we also offer are:
• A great team and a supportive culture
• Employer pension contributions matching up to 10%, and death in service cover
• Generous parental leave
• Flexible/hybrid working options
• Apprenticeships scheme, study leave and financial support for training & development
• Cycle to work scheme, eye test vouchers, and a staff loan scheme, access to an Employee Assistance Program
• An active Social Committee and staff events
Application & Interview process
See above for How to Apply. Please note that we value the authenticity and individuality of our applicants and believe that your CV and cover letter should reflect your unique skills, experiences, and personality. Therefore, please refrain from using AI tools, including ChatGPT, to produce your application materials. Successfully shortlisted applicants will be invited to interview online via MS Teams
Accessibility
We believe in fostering an inclusive environment where all individuals, regardless of their abilities or circumstances, feel supported and valued. If you have any accessibility requirements or specific needs that you would like us to accommodate during the application process, please let us know. If you are unfamiliar with MS Teams and would like to familiarise yourself with the platform before the interview, we are more than happy to arrange a tech run-through to ensure your comfort and confidence.
Equal opportunities, diversity & inclusion
Don’t meet every single requirement? At Fight for Sight we are dedicated to building a diverse and inclusive workforce, so if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles that we have.
We have an inclusive and accessible recruitment process, including any adjustments required to support people from diverse community groups.
Please submit your CV and an up to two page supporting statement which evidences the specification.
Closing date for applications: Wednesday, 30 April 2025 at 9am
Early applications are encouraged. We will be interviewing on a rolling basis; therefore, we reserve the right to close the vacancy as soon as we have found the right candidate.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview:
The Talent set is seeking an experienced Senior Marketing Manager – Policy and Advocacy to join a well-known health charity at an exciting time of transformation. This initial 3-month contract (with potential for extension and consideration for the permanent role) will focus on developing and executing strategic marketing campaigns that support the charity’s policy positions and advocacy goals.
The role involves building strong relationships with policymakers and stakeholders and contributing to shaping the public discourse on key health issues. This is a hybrid role, requiring travel into London 1–2 days per week for workshop meetings.
Key Responsibilities:
· Develop and implement marketing strategies to support policy and advocacy work, aligning with the organisation’s broader objectives.
· Manage advocacy campaigns from conception to execution, ensuring they are impactful, measurable, and targeted effectively.
· Engage with stakeholders including policymakers, media, and sector influencers to promote the charity’s positions and build support.
· Collaborate cross-functionally with PR, communications, and policy teams to ensure campaign cohesion.
· Monitor policy trends and conduct research to inform strategic messaging and campaign direction.
· Evaluate campaign performance, using analytics and data to assess effectiveness and inform ongoing improvements.
· Manage budgets for policy-related marketing initiatives efficiently and transparently.
Person Specification:
· Proven marketing and communications experience, particularly in strategic and advocacy-focused roles.
· Strong written and verbal communication skills, with the ability to craft compelling narratives.
· Solid understanding of policy and advocacy, including knowledge of the policy-making process.
· Strong relationship-building skills, capable of influencing and engaging diverse stakeholders.
· Highly analytical and results-driven, able to evaluate success using performance metrics.
· Excellent project management abilities, with experience managing multiple initiatives concurrently.
· Experience in digital marketing and social media strategies.
· Background working within a charity, public affairs or health-related organisation.
· Experience collaborating with policy and communications teams in a cross-functional environment.
What’s on Offer:
· A competitive day rate of £222–£244 PAYE + holiday pay for the successful candidate.
· A hybrid working pattern, requiring travel into London 1–2 days per week for workshop meetings.
· An initial 3-month contract with the potential for extension and the possibility of applying for the permanent position.
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button.
We aim to get back to all successful candidate within 48 working hours.
Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Purposeful vision. Agile planning. Steadfast persistence.
Fundraising Strategy Manager
£46,000 - £51,000 plus
Reports to: Head of Audience & Strategy
Directorate: ?MFE
Contract: ?Permanent
Hours: ?35 hours per week (Open to flexible working requests)
Location: ?Stratford, high-flex (1-2 days per week in office)
Closing date: 25 April 2025
This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. Please let us know if there is anything about the recruitment process that you would like to discuss, in particular if there are any changes or adjustments that would make it easier for you to apply. Please contact or 020 3469 8400 as soon as possible.
Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
Interview date: Week commencing 5 May
At Cancer Research UK, we exist to beat cancer.
In this brand new role you will support the development of an ambitious, supporter-led mass audience strategy that drives sustainable contribution growth over the long-term. Contribute to a step-change in making MFE become a truly audience-centric directorate, working to ensure our strategy delivers amazing journeys and experiences to our audiences, driving engagement & increasing lifetime value.
In a lively, vibrant working environment, you'll discover something new every day, whether it's a new connection, a new method of engagement or a talent you never knew you had. You'll also be surrounded by people who are as dedicated to beating cancer as you are.
What will I be doing?
Support the development of the audience strategy, working alongside colleagues to deliver strategic projects and programmes of work from initial scoping through to making recommendations
Identify key strategic questions and decisions and drive clarity on project scope
Perform analysis to explore the strategic questions, including qualitative and quantitative research
Commission primary research where required
Synthesise conclusions into clear and actionable business recommendations
Work with the Planning & Change team in AS&C to support the development of implementation plans for the audience strategy, including setting annual priorities/ targets and managing prioritisation decisions
Work with the Planning & Change team in AS&C to support MFE quarterly business performance reviews to drive alignment with the audience strategy and ensure prioritisation and investment decisions deliver on overall strategic goals
Collaborate with the Data, Insight and Performance department to ensure strategic analysis is informed by audience, market and business insight
Contribute to writing impactful papers and presentations for a variety of stakeholder groups, including MFE SLT
Contribute to an outward-looking culture, helping identify and understand shifts in the external landscape and their strategic implications
Deliver ad hoc strategic projects in priority areas, including supporting the Head of Audience & Strategy to respond to EB/ Strategy Board requests
What are we looking for?
Ability to approach problems in a structured way, utilising data analysis, sound financial and business acumen, and logical reasoning to support conclusions
Ability to interpret and explain information clearly, and in a way that delivers actionable insight
A strategic thinker, interpreting complex information, putting it in context and having a clear view of the "big picture"
Able and willing to challenge the status quo
Strong project management and planning skills and will be comfortable with working flexibly and in a rapidly changing working environment, incl. ability to set and manage own workload and priorities
A lateral and creative thinker, showing flair and imagination in tackling complex tasks using own initiative
Well developed interpersonal skills and be able to interact confidently with stakeholders and colleagues, maintaining positive relationships
Key knowledge and experience:
Ability to approach problems in a structured way, utilising data analysis, sound financial and business acumen, and logical reasoning to support conclusions
Ability to interpret and explain information clearly, and in a way that delivers actionable insight
A strategic thinker, interpreting complex information, putting it in context and having a clear view of the "big picture"
Able and willing to challenge the status quo
Strong project management and planning skills and will be comfortable with working flexibly and in a rapidly changing working environment, incl. ability to set and manage own workload and priorities
A lateral and creative thinker, showing flair and imagination in tackling complex tasks using own initiative
Well developed interpersonal skills and be able to interact confidently with stakeholders and colleagues, maintaining positive relationships
Key knowledge and experience:
Numerate, financially literate and comfortable with data analysis
Previous experience of developing (or significantly influencing the development of) strategy at pace (could have been gained through a variety of different roles e.g. management consulting, in-house strategy, insight, strategic planning, business analysis, project/ product management etc)
Previous experience of and interest in one or more relevant areas - e.g. fundraising/not for profits, customer experience, consumer insight, strategic planning - gained through a previous role and/or consulting or equivalent experience.
Our organisation values are designed to guide all that we do.
Bold: Act with ambition, courage and determination
Credible: Act with rigour and professionalism
Human: Act to have a positive impact on people
Together: Act inclusively and collaboratively
We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.
If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience, we'd still love to hear from you.
What will I gain?
We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.
You can explore our benefits by visiting our .
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.
Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check. (To be included if applicable)
For more information on this career opportunity please or contact us at .
For more updates on our work and careers, follow us on: , , , and .
Tree Equity Scores bring together multiple datasets, such as deprivation, heat, canopy cover and more, to provide a single figure that illustrates an area's need for urban trees. The Tree Equity for Hartlepool project marks the first town-wide approach in the UK to address low Tree Equity scores across an entire urban area. This multi-partner project, led by Trees for Cities, will work across planting, engagement and awareness raising of the urban forest.
Working with Hartlepool Borough Council, Trees on Tees Community Forest, The Woodland Trust, Thirteen Group housing association and Treeconomics, this partnership brings together major local landowners alongside national tree specialists to deliver a programme of work over two years - and is seeking a Project Manager to drive the work forward.
ABOUT THE ROLE
As Project Manager, you will be responsible for this flagship work locally, overseeing a diverse portfolio of tasks. This will include project and line management, development of tree planting projects, being the charity’s voice in the region, developing partner relationships, advocating for our work and raising the profile of the charity and urban trees with key stakeholders. You will ensure the smooth running of the project and success for this flagship piece of work in the Tree Equity movement.
The role will involve a large amount of interpersonal work and requires a confident, well-organised and friendly individual who can both confidently lead and manage the project, and act as a spokesperson for the charity and urban forestry with key stakeholders locally. You will be responsible for building and maintaining strong relationships with partners, and these will be key to success, ensuring the project is delivered with ambition to get the results the community needs.
You will work under the steer of the Senior Development Manager, and line manage a locally based Project Community Coordinator. You will represent Trees for Cities and build the strategic presence of the charity and partners in the Tees Valley area.
As Trees for Cities looks ahead to its next strategic period, this project is a key flagship piece of work, and the role will be required to represent the partnership and associated work being done. In delivering a successful project, the case will be made for addressing low Tree Equity scores at the local and national level, influencing decision makers to best support urban forestry.
This project is funded by the National Lottery Heritage Fund.
ABOUT TREES FOR CITIES
Trees for Cities is an ambitious, far-reaching organisation.
Trees for Cities is the only charity that focuses on planting, protecting and promoting urban trees across the UK and suits ambitious, dedicated and passionate staff.
This role is perfect for candidates who are seeking the opportunity to make a difference, working to have a positive impact on urban communities and places that need green interventions the most. We recognise that the role spans distinct skillsets in project management and advocacy work and encourage applicants from backgrounds which may lean more strongly into one of these two fields with a view to growing in the other.
We seek a highly motivated individual, is a friendly, supportive, high-performing team member and will provide support and training opportunities for personal and professional development. The organisation has an experienced Senior Leadership Team from a variety of commercial, charity and environmental backgrounds.
Trees for Cities is committed to the principles of equal opportunity. We value and are committed to promoting diversity within the workplace. We aim to ensure that our employees achieve their full potential and that all employment decisions, including recruitment, are taken without reference to irrelevant or discriminatory criteria. A full copy of our Equal Opportunities Policy can be provided on request.
HOW TO APPLY
To apply, using the application link below, please send your CV and supporting statement (no more than 2 sides of A4) outlining why you are interested in the role and your fit with the Person Specification.
The deadline for applications is April 30th, with interviews slated to be held w/c 12th May.
If you are shortlisted for an interview, we will be in touch w/c 5th May. If you do not hear from us within this period, then you should assume that on this occasion you have not been selected for interview.
Please note we are unable to provide visa sponsorship for this role, you must therefore have a valid right to work in the UK to apply.
Trees for Cities is the first UK environmental organisation to have been awarded social value certification. Trees for Cities is an equal opportunities employer.
Registered Charity No: 1032154.
Previous applicants need not reapply. No Agencies Please.
The client requests no contact from agencies or media sales.
We are looking for someone with strong financial acumen and a passion for improving processes to join the team as a Finance Process Improvement Analyst.
This is a vital role within The Felix Project, a charity that rescues good, surplus food from the food industry that cannot be sold and would otherwise go to waste and deliver it to hundreds of food banks, charities, primary schools and holiday programmes in London. In 2024, The Felix Project gave out the equivalent of 38M meals to over 1,200 community organisations and schools across every London borough
In this newly created role, you will work closely with the operations team to identify and implement improvements across financial systems and processes—helping us to work smarter, not harder. While you’ll provide ad hoc support with core accounting tasks, your focus will be on driving efficiency, making the most of resources, and helping the charity better serve its cause.
Your day-to-day duties will include:
- Planning, overseeing, and carrying out audits of processes and procedures, in line with the planned schedule.
- Assessing compliance with applicable laws and regulations, ie. financial standards.
- Evaluating risks and developing recommendations to improve risk management
- Reviewing processes across the business that impact the effectiveness of financial management information reporting
- Guiding non-financial managers in understanding financial management and its impact.
- Help improve finance processes and broader organisational effectiveness.
Your Skills & Experience will include:
- You should be a fully qualified (CIMA, ACCA, ACA, or equivalent) professional OR be part-qualified with substantial experience in performing audit work to a high standard and actively working towards full qualification.(You will receive support for your study and development goals)
- Excellent research and analytical skills enabling you to quickly sort and analyse large amounts of data and create clear, persuasive reports.
- A strong understanding of accounting standards is also required.
This role offers a real opportunity to bring about positive change in a charity that ensures that food reaches vulnerable children and families, the homeless, the elderly and those who simply cannot afford to buy regular, healthy food. If you are interested in learning more, please reply to this advert with an updated version of your CV and our recruitment partners at TPP Recruitment will be in touch with details of next steps. Alternatively, reach out to Karen Moore via [email protected] to arrange a confidential discussion. The deadline for applications is Monday 28th of April
The Felix Project recognises the positive value of diversity, promotes equality and challenges discrimination. We welcome and encourage job applications from candidates from diverse backgrounds.
We particularly welcome applications from those of a black and minority ethnic (BAME) background, as BAME people are currently under-represented within The Felix Project.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Permanent, Full Time
Circa £28,000 plus competitive benefits
Do you want to make a difference?
The RAF Benevolent Fund is the leading welfare charity for the RAF. Every year we make a real difference to over 40,000 people who benefit from our services. Working at the Fund is more than sitting at your desk ad in this role you will have the opportunity to be part of our RAF Family. Alongside helping our beneficiaries, we also get to hang out with Spitfires and Typhoons, take part in a Dambusters bike ride, attend events like Royal Ascot, the Chelsea Flower Show, and the Bomber Command Memorial Service. Every day you will make a difference and play your part in changing the lives of others and helping people in the RAF Family get through the toughest of times.
It doesn’t matter how long someone served or when. If they were part of the RAF, they and their family are part of our RAF Family. We will always be here to support them when they need it most.
Join the RAF Family and play your part in making a difference.
Do you want to play a part in what we do?
People are at the heart of what we do. Together we:
· Help reduce social isolation and loneliness among veterans.
· We support ill or injured men and women to have a safe place to call home, a home that meets their specific needs.
· We fund youth services on stations to provide clubs and activities for the children of serving personnel who move every few years.
· We provide grants to help with the cost of living. But this is just a few of the ways we help.
This role presents a great opportunity for a candidate with strong administrative, communication and team-working skills to join the Strategic Partnerships team at the RAF’s leading welfare charity. The Strategic Partnerships team manages the Fund’s relationships with corporate partners who play a vital role in making the Fund’s work possible. The team also develops and markets new fundraising offerings as well as identifying, researching and engaging with new corporate partners who will help the Fund stand side-by-side with the RAF Family in years to come.
This is an ideal role for a candidate already working in the charity sector and wishing to develop their skills in an active partnerships team, or for a candidate interested in transferring their skills into the charity sector. This role is an important one in supporting activity across the team, and particularly the work of the Strategic Partnerships Managers, with a focus on administrative support as well as liaising with internal and external stakeholders. In this role you will enable the team to build relationships and meet ambitious fundraising targets, allowing the charity to change the lives of beneficiaries facing hardship now and in the future.
The role will be office based at our London HQ, with a minimum of three days working in the office per week. The successful candidate for this role will need to prove they have the right to work in the UK.
To apply, please click on this link and send your CV, together with a cover letter detailing why you believe you are suitable for this role, providing examples of how you meet the job profile when you apply through our recruitment portal.
If you have any queries regarding the role, please email the address displayed on the recruitment portal.
The closing date for applications is Friday 2nd May 2025, 5:00pm.
Please note that due to the high number of applications expected, only candidates shortlisted for interview will be notified.
A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.
The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).
Our vision is that everyone in our RAF Family – veterans, serving personnel and their families – gets support in their hour of need.
The client requests no contact from agencies or media sales.
Prospectus is delighted to be working with a respected educational institution top support with the recruitment of an interim Policy and Research Manager role.
This Policy and Research Manager role is available on a 9-month fixed term contract and full-time basis. This role is available on a hybrid arrangement where you would attend the Fitzrovia office 2 days a week. The salary on offer for this role is circa £50,000.
We are looking for an experienced policy and research professional to lead their Policy & Research Team. You and the talented team will play a crucial role in understanding key topics affecting student life.
You will plan, develop and deliver a programme of effective policy roundtables and events to support with spreading information about the organisations research programme. You will also offer guidance on shaping and influencing policy and analyse trends and policy developments.
In terms of research, you will commission, supervise and undertake large-scale research. You will manage and supervise team members, monitor budgets, expenditure and financial procedures.
To be considered for this role, you will have a university degree in a social science or similar discipline or demonstrable experience in policy and research. You will have knowledge of research methodologies, experience undertaking research studies, and an analytical mindset.
You will have excellent communications skills and the ability to establish and maintain effective working relationships with a wide range of stakeholders. You will have the ability to work as a part of a team and on own initiative. You will have strong IT literacy with experience using Microsoft Office and online platforms.
Desirably, you will have previous experience of working in a students’ union or similar organisation. You will have experience in line management. You will have knowledge/understanding of current policy issues and trends in Higher Education and the student experience.
If you are interested in learning more about the position, please don’t hesitate to get in contact for an initial discussion.
Job description
Job Purpose
To manage and develop the home from hospital settle service in the hospitals that you are responsible for, to support timely and successful patient discharges from hospital and prevent re-admissions. You will work in collaboration with hospital teams and community teams to lead and manage your team to support the smooth transition from hospital to home for service users. The service works with people for time limited support (usually up to 6 weeks) to adjust and settle back in their homes, and to prevent readmission into hospital.
Key Tasks
- Work in partnership with the hospitals and other health and social care professionals to coordinate safe and timely discharges for referred clients. This involves attending meetings with hospital personnel including Discharge Co-ordinators and Ward Managers to discuss discharges and plan who and how individuals will be supported as appropriate.
- Manage a team working across two hospitals and ensuring the service is available between the contracted hours.
- Work collaboratively with other agencies providing support services.
- Conduct initial assessments of people referred to the services as necessary.
- Plan and develop person centred interventions to provide short term support for people after hospital discharge.
- Work with GPs as appropriate in identifying and supporting patients to reduce unnecessary hospital admissions.
- Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary admission to hospital.
- Support the hospitals with delayed transfer of care (DTOC).
- Coordinate and monitor the caseload of referrals allocated to team members to ensure a fair and manageable distribution of work.
- Rota planning to ensure staff flexibility and availability, enabling planned rosters that best suit both hospital and patient needs.
- Develop your team which includes; supervision, appraisal, planning of continued professional development opportunities and training needs.
- Conduct regular management audits to ensure a consistent way of working and identify development and training needs in the team or individual.
- Develop and deliver a flexible service that can respond to peaks and troughs in demand.
- Ensure the service is meeting key performance indicators, and identify any concerns e.g. demand for the service exceeding the levels in the contract and taking proactive action to address this.
- Monitor performance of the services against KPIs and produce reports to demonstrate performance.
- Deliver front-line services when needed, e.g. sickness or staff shortages. This is by exception rather than you regularly doing support work.
- Manage the budget, sign-off expenses, and ensure the project is delivered to budget, liaising with the Finance Department as necessary.
- Support the directorate with generating funding e.g. being actively involved in consultation of possible projects, providing activity data, opportunity spotting, and/or supporting the production of tenders.
- On a rota basis, provide weekend on call cover for the services you manage, and other hospital settle services provided by AUKEL.
Administration
- Lead on contract reporting, this includes quarterly, annual and ad hoc reports as necessary.
- Carry out annual customer service surveys.
- Enable the impact of the service to be assessed and inform the improvement of other local services by keeping electronic records of all referrals and interventions, and producing reports on activity and outcomes, in accordance with KPIs.
- Meet and produce reports as required by the Head of Service.
- Ensure patient records are regularly updated through AUKEL database, and support staff to complete their administration via training etc.
- Work with the Communications team and the Head of Service, market and promote the service.
- Build and circulate a resource pack for the wider AUKEL team to generate referrals between services delivered by the charity.
Quality
- Be familiar with and implement AUKEL policies and procedures.
- Ensure the service is delivered in accordance with Care Quality Commission principles.
- Ensure a cycle of continuous improvement by taking a “lessons learnt” review approach.
- Ensure that the requirements of the contract specification for the services are met.
- Ensure integration with other AUKEL projects, and service users are referred/sign-posted to appropriate support services available to them.
- Respond to safeguarding or other concerns and take appropriate reporting and management action.
- Lead on recruitment of staff for your team, and support others at AUKEL.
Liaison
- Represent AUKEL and participate in appropriate external meetings and events and remain aware of local, regional and national issues affecting AUKEL clients.
- Develop external relationships with stakeholders, and build positive connections with health and social care partners
- Attend contract management meetings with commissioners alongside the Head of Hospital and Home Services.
General
- Meet regularly with line manager for support, supervision and appraisal.
- Attend team and staff meetings, (and other meetings) as required.
- Complete any training required to fulfil the post.
- Carry out the duties of the post in accordance with AUKEL’s policies and procedures including Equal Opportunities, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults, Safeguarding, and Care Quality Commission (CQC) guidelines.
- Other duties which are consistent and commensurate with the responsibilities of the post and the needs and development of the Hospital Home and Settle Service.
Functional Links
- The Home and Settle Manager is line managed by the Head of Hospital and Home Services
- The Home and Settle Manager line manages:
- Project Officers
- Discharge and Settle Workers
- Volunteers
- Close working is required with Age UK East London Finance Team
- Close working with Information, Advice, Advocacy & Befriending Services
- Close working with Handyperson services
- Close working with Age UK East London Community Services
- Close working with other take home and settle services across east London
Person Specification
Experience
Essential
- Minimum of 2 years’ experience of people management including line management and team leadership.
- Minimum of 2 years’ experience of delivering services within a health or care setting at a level reflecting the responsibilities of the post.
- Of project recording and reporting to funders.
- Of leading service development and improvement and managing the change process.
Desirable
- Experience of working with older people
- Experience of working within a hospital discharge setting.
- NVQ Level 2 Health & Social Care or Care Certificate
Knowledge & Understanding
Essential
- Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.
- Understanding of NHS hospital discharge procedures.
- Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their carers.
- Understand of and commitment to equity, diversity, inclusion and dignity
Desirable
- Knowledge and understanding of NHS England legislation regarding Avoiding Unplanned Admission Care Plans.
- Knowledge of project financial budgeting
- Knowledge of CQC fundamental standards
- Understanding of impact on the Mental Capacity Act 2005 & Liberty Protection Safeguards 2020 within the hospital setting
Skills/Attributes
Essential
- Excellent interpersonal skills.
- Excellent verbal and written communication skills.
- Good planning and organisational skills
- Ability to work calmly under pressure.
- Intermediate IT skills
- Data analysis skills
Desirable
- Ability to speak one or more community languages
Additional Requirements
- This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
- Flexibility in working hours to meet organisational needs
- The post holder will work with standard Office365 server-based computer system
- Occasional weekend and evening working may be required
Employment Details
Location
The post holder will be based between the Homerton and the Royal London Hospitals.
Contract type
This contracted post is for 35 hours per week. We welcome application for flexible working including reduced hours and other flexible working arrangements.
Location
The post holder will be mostly based within the Hospitals they oversee.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are working with an international development charity who are looking for an Interim Senior Trusts and Foundations Manager to join their team for an initial three-month contract, with the possibility of extension.
This is a vital role focused on maintaining and developing high-value partnerships with Trusts and Foundations. The successful candidate will be responsible for:
- Developing a robust pipeline of 6-7 figure funding opportunities.
- Leading in partnership scoping and proposal development.t
- Providing valuable market insights and strategic advice.
- Managing existing donor relationships and ensuring strict compliance.
- Crafting tailored engagement strategies aligned with donor priorities.
- Supporting senior stakeholders in effective donor management.
- Contributing to strategic development and performance tracking.
- Maintaining accurate donor records and actively contributing to team activities.
Key Requirements:
- Significant and demonstrable experience in high-value (6-7 figure) trusts and foundations fundraising.
- A proven track record in effective pipeline management and successful proposal writing.
- Experience in managing relationships with high-level stakeholders.
- A strong understanding of global development issues.
- Excellent communication, organisational, and strategic thinking skills.
- Experience line managing staff.
- Ability to work effectively in a fast paced environment.
What’s on Offer:
- A salary of £55,000-£60,000 on a day rate (Inside IR35)
- An immediate start
- A hybrid working pattern
- An initial 3 month contract
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button.
Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.