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Job Title: Shop Manager, Knaphill
Salary: £25,650 per annum
Team: Retail
Hours: 37.5 hours per week
Location: Knaphill, Surrey GU21 2PP
About Shooting Star Children’s Hospices
We have an exciting opportunity for a Shop Manager to join our team at Shooting Star Children’s Hospices.
Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.
At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.
It’s a great time to join Shooting Star Children’s Hospices as we have exciting plans to expand our retail team.
About the role
Your key purpose will be to lead the Assistant Shop Manager and a team of volunteers to maximise sales, deliver excellent customer service and ensure that the shop premises and assets are maintained to a high standard, according to legal requirements and Shooting Star Children’s Hospices (SSCH) policies and procedures.
About you
This role requires experience of line managing employees, experience in managing a shop including knowledge of retail and health and safety legislation and administrative/cash handling experience.
You will also have an ability to deal with customers and maintaining a high level of customer service, have good verbal, written communication skills, as well as being comfortable using IT and EPOS reporting. You will have an ability to motivate yourself and others, have excellent organisational skills and be comfortable working under pressure and dealing with changing priorities.
Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.
What we offer
In return you will receive a competitive salary along with a range of benefits, which include:
Pension scheme
• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
Annual leave
• 27 days plus Bank Holidays rising with length of service
• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
Contractual benefits
• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay
• Flexible working arrangements
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme
• Blue Light discount card
Health and wellbeing
• Employee Assistance Programme
• Occupational Health
• Mindfulness sessions
• Cycle to work scheme
• Mental Health First Aiders
• Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and a DBS check.
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
To apply please send a CV and covering letter outlining how your experience meets the criteria set out in the person specification.
Closing Date: Wednesday, 31 July
Interview Date: 14, 15 August.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
As the commissioned Restorative Justice Service for London and a Registered Service Provider with the Restorative Justice Council, Calm Mediation are committed to providing safe, high quality support to RJ participants.
If you are an experienced Restorative Justice practitioner with the skills and knowledge to support the complex needs of those affected by serious crime, this role is for you.
The RJ Senior Case Coordinator will be the first point of contact for complex referrals into the service and will manage a busy and varied case load. You will be responsible for progressing referrals including undertaking risk assessments and case reviews, liaison with referrers, police, probation and prisons and attending RJ approval panels, supervising and supporting our team of volunteer practitioners who facilitate the casework and undertaking a variety of administrative duties associated with the role.
You will be an RJ practitioner of Advanced level, with a varied experience of sensitive and complex case work. Experience of supervising and supporting volunteers and knowledge of Salesforce case management system is desirable.
You will be supported in your professional development and RJC registration or renewal and membership. There will be opportunity for facilitation of case work, relevant training and continued professional development.
This position will be a flexible hybrid role - working remotely from home and/or from our office premises in Camberwell, South East London - with an expectation that you will travel to team meetings and events in London several times per year and undertake in-person case work across London and the wider prison estate.
If this role suits your skills and experience, kindly submit a CV that includes a summary of your Restorative Justice case work experience and/or a current RJC practitioner registration certificate
All applicants should be trained RJ Facilitators and hold a relevant RJ training certificate.
Shortlisted applicants will be notified by email.
Successful applicants will be subject to a DBS check.
Calm Mediation is a non-profit organisation bringing over 25 years of hands-on experience in Mediation & Restorative Justice, training & practice.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hours: 35 hours per week (full-time)
Annual Leave: 28 days per annum, excluding bank holidays
Location: Hybrid working (60% Barnet / Brent Office, 40% Home)
CB Plus is seeking a talented and creative Fundraising Manager, who will be integral to supporting the financial sustainability of CB Plus. The successful candidate will be responsible for developing and implementing comprehensive fundraising strategies to meet financial targets, ensuring a consistent and expanding revenue stream. This includes building a diversified income base for CB Plus, planning and coordinating fundraising events, and building and managing relationships with commissioners, funders, and donors.
The Fundraising Manager will identify new funding opportunities and secure potential donors, researching funding prospects and developing strategies for new support. They will prepare grant proposals, manage grant reporting requirements, and liaise with funding organisations to present CB Plus’s case for support. The successful candidate will have a proven track record in fundraising, excellent communication and relationship-building skills and will be dedicated to our cause.
The postholder will be part of CB Plus’s newly formed Management Team. The Fundraising Manager will report to the Director of Operations and work closely with the CEO.
Please see the job description for further information about the role.
Interviews will be held via Zoom
Please send your CV, with a covering letter explaining how you meet the requirements of the person specification.
Please note, we will not be able to accept applications without a cover letter.
The client requests no contact from agencies or media sales.
INTRODUCTION
St George’s Hospital Charity oversees over 220 Special Purpose Funds (SPFs) with a total value of over £4.5m. These funds hold donor-gifted and community-fundraised income, each with a specific purpose to support a particular ward, department, area of research or group of staff or patients. Every SPF has designated Fund Advisers, who are St George’s University Hospitals NHS Foundation Trust (the Trust) and/or St George’s University staff members with delegated authority to review and authorise expenditure approvals and applications for funding. There are over 500 Fund Advisers who need effective stewardship as significant stakeholders.
ROLE PURPOSE
To manage the finance function of the charity and provide excellent finance support for the Senior Executive which will include:
- Maintaining a robust financial control framework and providing high quality timely financial management information to ensure effective decision making.
- Preparing annual financial statements and supporting an efficient external audit process.
- Supporting the annual budget setting and quarterly forecasting processes
- Leading on continuous finance process improvement and finance training for SGHC staff. MAIN
DUTIES & RESPONSIBILITIES
1. Staff management
1.1. Carry out all line management duties in line with organisational policy and procedure, including:
- Diversity and inclusion - encouraging an inclusive environment.
- Recruiting and inducting good quality staff
- Proactively addressing performance, conduct or other employee relations issues.
- Support and coach your direct report to ensure objectives and development goals are achieved.
2. Management of Income and Payments Processing Operations
2.1. Responsible for ensuring that all fundraising and investment income is accurately recorded in the finance system.
2.2. Ensure the reconciliation of all income data from the bank against Raiser’s Edge (CRM system) to ensure data is accurate and complete and then recorded in the finance system once reconciled.
2.3. Manage an efficient and effective Accounts Payable function, ensuring that the work performed by the Senior Finance Assistant is at the required standard.
2.4. Lead on all communications with internal stakeholders, including Trust finance and Special Purpose Fund Advisers, to resolve any issues arising and produce monitoring reports on a regular basis.
3. Transactional accounting and fund management
3.1. Ensure systems are in place to identify and correctly record restricted donations, so that these are properly monitored and utilised.
4. Financial Control Framework
4.1. In consultation with the Director of Finance & Operations, ensure that appropriate controls, processes and procedures are in place, regularly reviewed and assessed for operational effectiveness.
4.2. Review and update Finance Procedures and effectively communicate these to staff, arranging training where necessary, within the Finance Department and across the Charity.
4.3. Ensure effective maintenance of the balance sheet, including regular key control account reconciliations (bank and other).
4.4. Monitoring of balances with the Trust, ensuring these are promptly settled, with discrepancies investigated and resolved.
5. Management Reporting
5.1. Delivery of timely and accurate monthly management accounts for the Charity, including enhancing the production process and communication of timetables.
5.2. Co-ordinate the production of narrative reports to support review by the Director of Finance & Operations.
6. Financial reporting and audit
6.1. Lead the Finance team in the production of financial statements which are fully compliant with the Charity SORP to meet required audit and Board approval deadlines.
6.2. Lead the relationship with external auditors and all arrangements surrounding the annual audit fieldwork.
6.3. Preparing required audit documentation in accordance with agreed timetables. SGHC – Role Profile Page 2 of 2
7. Budgeting and Forecasting
7.1. Assist the Director of Finance & Operations in the production of annual budgets, working closely with budget holders within the Charity to ensure completed in accordance with agreed timescales.
7.2. Lead on the quarterly re-forecast process, producing relevant analyses to understand and monitor key changes.
8. Banking and Investments
8.1. Work alongside the Director of Finance & Operations to maintain a strong relationship with the Charity’s banking and investment managers and take the lead on the day to day administration of the banking arrangements.
8.2. Ensure that bank mandates are up to date.
9. Systems and Data
9.1. Finance system
- Liaise with Application’s Supplier and Trust Systems support team in the maintenance and development of the finance system, ensuring essential maintenance are carried out as necessary to prevent cyber fraud and maintain data integrity.
- Provide support to the Finance team for the accounting functionality within the finance accounting application and its integrated systems.
9.2. System maintenance and training
- Support the Director of Finance and Operations with managing user access, permissions and privileges on the finance system, ensuring that any changes to staff are reflected immediately.
- Ensure all new staff are trained on the Finance System and that current staff receive updates as necessary. Any other duties commensurate with the post as requested by the Director of Finance & Operations
The client requests no contact from agencies or media sales.
Join Our Team as our new Finance Manager!
Are you a talented and motivated qualified accountant looking to make a meaningful impact?
Based in Eastcote, our charity provides crucial support to ADHD/autistic individuals, their families, and professionals, fostering neurodiverse-aware communities.
About the Role:
As Finance Manager, you will be at the heart of our charity’s operations, ensuring the smooth delivery of finance, resource, monitoring, HR, and contracting functions. Reporting to the Finance Director, you’ll play a pivotal role in our management team, supporting over 30 staff and managing the Finance and Monitoring Assistant and Office Assistant. Your work will underpin the 11,000+ instances of support we provide each year.
What You’ll Do:
Lead Financial Operations: Prepare and present monthly and quarterly accounts, support annual budgeting and audits, and manage day-to-day financial activities.
Enhance Resource Management: Oversee IT and phone systems, provide first-line IT support, and manage charity assets and resources.
Drive Monitoring and Reporting: Ensure accurate data, produce insightful monitoring reports, and support impact evaluation for fundraising.
Streamline HR and Payroll: Manage onboarding/offboarding processes, ensure compliance with recruitment policies, and oversee the monthly payroll.
Why Join Us?
Make a Difference: Contribute to the well-being of neurodivergent individuals and their families.
Supportive Environment: Be part of a collaborative and dedicated team that is passionate about our cause.
Professional Growth: Opportunity to advance your career in a senior finance role within a dynamic charity.
If you’re ready to bring your expertise and enthusiasm to a role where you can truly make an impact, we’d love to hear from you!
Terms
The role will be based in our office in Eastcote for 3 days per week, with the possibility for home working for the remainder of the time.
Salary: c. £41k FTE. Note the salary listed is a full time equivalent salary based on 35hrs per week, so actual salary will vary depending on hours agreed.
Hours: Part time 21-28hours per week to suit the candidate. Reduced hours available in the school holidays if desired
Terms: Permanent role
Additional project work may be available on an ad-hoc basis. Flexible hours, evening and weekend work may be required, and the work pattern may vary each week.
Job Summary
CAAS provide an ADHD and Autism Support Service for the 8 boroughs of NW London, from our base in Eastcote, with a team of Support Workers. Our work includes offering information, advice, and support to ADHD / autistic people, their families, and professionals in NW London, with the aim of improving quality of life and developing neurodiverse-aware communities. Some of the support is offered through one2one meetings, some of the support is provided through groups and courses which aim to increase understanding and awareness, and provide opportunities for peer support, and some of the support is offered through training and workshops to educate professionals and drive for accommodations to be made to services to allow greater access for our client group.
As Finance Manager you will report to and work closely with the Finance Director and have responsibility for the operational delivery of the finance, resource, monitoring, HR and contracting work streams within the charity. The role sits within the management group at CAAS, alongside the Youth, Adult and Family Service managers and the Client Programmes Director and manages the Finance and Monitoring Assistant and the Office Assistant.
The Finance Manager plays a crucial role in ensuring the infrastructure and operational delivery at the charity are effective for the more than 30 staff we employ, and the more than 11,000 instances of support we provide each year. Therefore, we are looking for a capable, calm, self-motivated, organised and hard-working accountant who is looking to move into a senior finance role, from any commercial, statutory or charitable background.
The role requires strong organisation skills, excellent communication skills, experience of management accounting and reporting, and an understanding of HR and payroll operations. You will ideally have some line management or project management experience to draw on in this role. Ultimately you will have the drive to ensure that everyone who works for us, and everyone who seeks support from us, has the best possible experience.
There is no requirement for any experience of, or understanding of ADHD / autistic individuals, as we will provide training on the conditions. A genuine acceptance of diversity and a keenness to make an impact are essential.
Key Responsibilities
Financial Planning, Management and Reporting
· Prepare accurate, timely and well controlled and documented monthly and quarterly accounts. Share the outcomes of your reviews with the Finance Director, and ensure the accounts are reported in an meaningful way.
· Support in the preparation of Trustee reporting
· Support in the preparation and audit of the annual statutory accounts.
· Support with the annual budget and periodic reforecast processes to ensure the timely and appropriate provision of information to facilitate necessary adjustments to operational activity and appropriate decision making around cash investments.
· Ensure processes and procedures are carried out on a timely and effective basis to ensure financial policies and procedures are adhered to, and any control weaknesses mitigated and improvement plans in place
· Maintain records to ensure accurate restricted and unrestricted fund allocation.
· Be accountable for operating effective controls and oversight regarding contracts with freelancers, volunteers or other suppliers
· Deliver all day-to-day finance and cash management operations, scheduling, tracking and fulfilling invoices and payments, providing accurate bookkeeping, approving payment runs and reconciled balance sheets, detailed records re credit card and other payment platforms, and generally work to use and improve the financial systems in place to ensure the charity’s overall stability and sustainability.
· Review and update funder schedule allocations, ensuring invoices raised on time and costs allocated correctly.
· Review and approve Customer and Supplier invoices, review of month end information from finance team. Creation and posting of month end journals, reviewing the month end accounts to budget and analysing any discrepancies.
· Supporting the Finance Director and CEO on adhoc reports or analysis
· As a member of the management group participate in cross team working meetings and management meetings, and build relationships with the other members of the management group such that you become an integral support resource to them as they deliver for our clients.
Resource & IT Management
· Hold responsibility for arranging and maintaining the charity IT and phone hardware and software
· Act as first line IT support for charity staff
· Hold the relationship with the external IT provider and liaise to ensure appropriate on and off boarding and security arrangements.
· Manage our internal personnel and H&S support programmes, such as our EAP provider, our training providers and our office maintenance systems.
· Maintain the charity asset register, and complete the necessary operational tasks to ensure the charity is appropriately resourced to provide effective infrastructure backdrop for our staff.
Monitoring Management, Reporting and Impact Evaluation
· Carry out the necessary regular reviews and support so that our CRM records are complete and accurate in respect of work performed, and prepare and distribute monthly, quarterly and annual monitoring reports internally.
· Prepare monitoring reports for funders on quarterly basis as and when required
· Ensure best practice in monitoring collection and evaluation, including managing GDPR processes, creating appropriate forms, and communicating deadlines and requirements to all staff.
· Operate as the internal first line of support for our CRM system and consequent monitoring reporting tools, to ensure they are accurate, regularly reviewed and procedures documented and continuously improved.
· Prepare impact and distance travelled statistics for our external communications, to support our fundraising efforts.
HR and Payroll Operations
· Deliver on the necessary onboarding and offboarding processes for staff, including complying with on our safer recruitment requirements, creating contracts and contract variation letters, supporting staff with timesheets and other records of work, carrying out pension operations and supporting with interview arrangements.
· Carry out the delivery of the monthly payroll process, including preparation and review of the payroll files, carrying out calculations around overtime pay etc, providing an accurate and well controlled process, and enabling payments to be made on the pay date each month. Processing the payroll journals on a monthly basis
Other Responsibilities
To carry out other tasks appropriate to the post and as agreed with the CEO
To actively participate and undertake training and development of self and others.
To comply with the H&S, EDI, data protection and code of conduct standards expected within the organisation
Please note job descriptions only reflect 80% of a role and are not an exhaustive list of duties. You are expected to carry out other activities within the scope of the role.
Person Specification - Essential
· Fully qualified accountant: eg ACA, ACCA, CIMA, with proven financial management knowledge and experience
· Strong business acumen: with the ability to analyse and drive the performance of commercial, operational and income generation functions
· Excellent Organisational and Leadership Skills: Ability to manage multiple tasks simultaneously with high attention to detail, crucial for handling a demanding workload and managing a busy team
· Communication Skills: Excellent written and verbal communication skills, capable of representing the organisation effectively both internally and externally, at all levels including developing a close relationship with the management group, preparing reports for the SLT, communicating financial and monitoring information to staff and offering insights to the finance and admin team.
· Tech Proficiency: Skilled in using computer software such as CRM systems, Finance systems, Microsoft Office Suite and Phone Management Systems as well as be able to manage IT onboarding and admin requirements around computer hardware
· Adaptability and Probity: Capable of adjusting to changing priorities and managing a variety of tasks efficiently. High level of personal integrity and commitment to ‘doing the right thing’.
· Interpersonal Skills: Warm and welcoming demeanour, capable of active listening and using neuro-affirmative language to support inclusive communication.
Person Specification - Desirable
· Natural Leader: experience of working as a team leader, with responsibility for more junior staff, or for managing complex projects
· Knowledge of Charity accounting: previous experience of working in a charity, or with restricted income streams or under FRS102
· Training in GDPR and Data Protection: Formal training or certification in data protection and GDPR.
· Flexibility: Willingness to work flexible hours if required to meet organisational needs.
· Commitment to Continuous Learning: Demonstrated interest in personal and professional development, particularly in areas relevant to the role.
Equal Opportunities
CAAS recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage job applications from people of all backgrounds, including applications from Black, Asian and Ethnic Minority communities, people who identify as having a disability, and LGB+, Trans and non-binary candidates.
We also recognise the value of flexible working, so will consider different types of flexibility (such as term time, annualised or compressed hours, and a minimum requirement of 60% working in the office for all staff), as well as the possibility of offering the role on a job share basis.
CAAS is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. The successful candidate will be required to undergo an enhanced DBS disclosure.
To Apply
PLEASE NOTE WE WILL NOT ACCEPT CVS INSTEAD OF APPLICATION FORMS. TO APPLY FOR THIS ROLE, YOU MUST FILL IN THE APPLICATION FORM ON THE VACANCIES PAGE OF OUR WEBSITE BY 10AM ON MONDAY 12TH AUGUST
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Summary
Salary: Starting salary at £24,525.54 - £27,597.03 (depending on experience)
Hours: 35 hours per week
Location: Birmingham (at MWNUK offices)
Job Type: Permanent (subject to funding)
Deadline: Midday on Friday 2nd August 2024
Interviews: Week commencing Monday 12th August 2024
Start Date: Monday 19th August 2024
About Us
Muslim Women’s Network UK (MWNUK) is an award-winning national charity based in Birmingham working to advance equality and social justice for Muslim women and girls. MWNUK achieves its aims through research, campaigning, training, engaging with its membership, evidence-based advocacy, and by operating a culturally sensitive helpline and counselling service.
Who we are looking for?
A highly motivated and organised individual who is passionate about women’s rights and has management experience of leading a small team, able to plan ahead, work with minimal supervision and able to use own initiative.
Job Description
Purpose of the Role
The Helpline Manager will manage and provide support and advice to a team of Helpline Support / Case Workers and Helpline volunteers who will be handling calls. The role will also include occasionally providing helpline cover during staff shortages. The helpline supports women on more than 45 different issues with the majority of call related to various forms of violence and abuse as well as mental health and wellbeing.
The Helpline Manager will be responsible in ensuring that the service continues to be culturally sensitive and be able to respond to a diverse population of women with complex needs. A significant part of the role will encompass managing staff / volunteer rotas, monitoring staff performance, identifying and managing safeguarding issues, ensuring that the helpline database is being maintained and providing helpline data to other staff. The role will also include attending external stakeholder meetings and raising awareness of the helpline service. The Helpline Manager will also have some involvement in other MWNUK projects, services and activities as required. The role requires a proactive, organised and practical approach to ensure MWNUK’s projects are delivered effectively and efficiently, providing high quality support and customer service across the organisation, both internally and externally.
Main responsibilities
· Supervising the Helpline team of 11 staff (however this is equivalent to 3 full time staff per day only) and ensuring there is sufficient helpline cover and monitoring their wellbeing.
· Recruiting and training helpline volunteers and staff with the support of senior management and ensuring their development needs are flagged up.
· Monitoring performance of helpline staff through monthly supervision meetings and annual appraisals.
· Identification, handling and recording of all safeguarding risks and issues for both children and adults, including in instances of domestic abuse, forced marriage, honour-based violence, sexual abuse, self-harm, isolation, housing, marriage and divorce etc.
· Reviewing helpline cases before they are closed ensuring the data has been properly recorded.
· Monitoring helpline data and identifying any trends and sharing them with senior management and the Advocacy Officer.
· Maintenance of accurate records, online databases, filing systems and computer files and gathering of statistics as required by the Operational Director and / or CEO and external evaluating consultant.
· Maintenance of all information in line with confidentiality and data protection policies while observing professional boundaries at all times.
· Holding monthly helpline team meetings and sharing learning as well as identifying and sharing interesting cases with senior management and the Advocacy Officer.
· Attending external meetings e.g. MARAC meetings, engaging with police and social services.
Other duties
· When required (i.e. when there are staff shortages) provide cover on the helpline and respond to phone calls, emails, texts and webchat in a faith and culturally sensitive manner.
· Keeping up to date with helpline issues such as forced marriages, domestic violence, honour-based violence, sexual violence, female genital mutilation, mental health, discrimination and women’s rights – including assisting with projects and services on these issues.
· Promoting the helpline’s services to a range of stakeholders.
· Occasionally (if required) delivering training workshops and leading discussions online and in schools, colleges, and community organisations on issues such as forced marriages, domestic violence, FGM, honour-based violence, child sexual exploitation etc.
· Carrying out duties to support to the Operational Director and / CEO.
· Attending training as required.
· Undertaking outreach work if required.
Person Specification
· Strong experience of dealing with minority ethnic women particularly from Muslim communities who have suffered domestic violence and other forms of abuse such as forced marriage, honour-based violence, sexual violence, mental health issues etc.
· Knowledge of key issues that will arise on the helpline such as domestic violence, forced marriage, honour-based violence, sexual violence, mental health, hate crime etc.
· Strong experience of identifying and handling safeguarding issues for both children and vulnerable adults.
· Experience of managing, supporting and supervising a small team.
· Second language such as Arabic, Bangla, Punjabi or Urdu.
· Excellent IT skills (word processing, databases, spread sheets and Outlook).
· Able to build relationships with whilst maintaining professional boundaries.
· Proactiveness, enthusiasm and commitment along with an honest and trustworthy approach to the role.
· High level of professionalism when dealing with internal and external stakeholders.
· Strong organisational and interpersonal skills with solid communication skills – written and verbal.
· Experience of effective teamwork i.e. listening (including taking on feedback), being respectful and instilling confidence and motivation into staff and volunteers.
· Ability to work independently without supervision and being able to use initiative.
· The ability to work in a positive manner, under tight deadlines.
· Understanding of and adherence to confidentiality and data protection issues and an understanding of maintaining professional boundaries.
· Understanding and knowledge of the voluntary / non-profit women’s rights sector.
· Drive and willingness to go above and beyond role and be able to demonstrate a commitment to women’s rights.
Application Process
· 1st Stage: Please email your current CV and a cover letter outlining your suitability for this role by midday on Friday 2nd August 2024.
· 2nd Stage: Shortlisted individuals will be invited to attend an interview in week beginning 12th August 2024.
(Please note we will be unable to provide feedback at stage 1 of the application process)
Further Information
· Basic DBS clearance is required.
· If successful, references will be requested. To help speed up the process please include references in your CV.
· Please note that in accordance with The Equality Act 2010 (Schedule 9, Part 1, Paragraph 1), this post is open to women only.
Public Affairs and Communications Manager
Cambridge House is looking for motivated and creative people who are willing to go the extra mile to create a more just society. Our innovative London-based charity has been tackling poverty, social inequity, and social injustice since 1889. We provide a range of services that are designed to improve people’s lives as well as transform society through research and social action.
Our team is very diverse in terms of cultural diversity and lived experience, the roles combine office-based and remote working, and we offer staff a range of competitive benefits.
This new Public Affairs and Communications Manager role will work closely with our Chief Executive and Heads of Services and is responsible for:
- Developing and implementing organisation-wide external communications and policy influencing strategies
- Enhancing our influence, reputation and profile both locally and nationally
- Developing strategic alliances to jointly raise awareness and drive media campaigns
- Maintaining the reputation of Cambridge House as an expert, lived experience and evidenced-based source of information
The successful candidate will be a public affairs professional with experience of:
- Delivering strategic public affairs and/or campaigning work designed to raise awareness and profile of an organisation and effect change
- Creating great communications using a mixture of traditional and digital communication methods – including social media
Please go to our website to download a recruitment pack.Applications must be accompanied by a CV (which should include details of 2 reference contacts) and a supporting statment , plus our criminal records declaration form and diversity monitoring (both forms are available to download from our website).
The client requests no contact from agencies or media sales.
About the role
Join the Royal College of Obstetricians and Gynaecologists (RCOG) as a CRM Migration Project Lead and play a pivotal role in enhancing our membership systems. In this dynamic role, you will lead the migration of our CRM system, ensuring it meets the needs of our members and aligns with the College's strategic goals. Your responsibilities will include liaising with users, leading the Staff Portal workstream, and managing stakeholder engagement to deliver a successful CRM implementation.
Responsibilities:
- Represent Users and advocate for user needs throughout the project, ensuring solutions align with their requirements
- Lead the Staff Portal Workstream working closely with Business Analysts and Business Systems Analysts
- Coordinate User engagement and facilitate user representation across teams
- Foster strong relationships with internal teams and key stakeholders to gather feedback, address concerns and ensure alignment with project objectives
- Recommend process enhancements based on feedback and evaluation to improve CRM effectiveness and efficiency.
For the full list of key responsibilities please check the recruitment pack.
About you
You will be a proactive and detail-oriented project management professional with a comprehensive understanding of CRM systems and background in managing complex projects. Your excellent communication skills and ability to engage with diverse stakeholders will be crucial to your success in this role.
Requirements
- Demonstrable experience managing a portfolio of work and prioritising actions effectively
- Familiarity with CRM systems and their application in membership management
- Proven track record of chairing meetings and/or workshops
- Strong project management skills, including the ability to coordinate multiple work streams and address project risks and issues
- Excellent communication skills, with the ability to influence stakeholders at all levels.
Our culture and benefits
As a valued member of the team, you will be located in our stunning offices close to Borough Market. We offer a friendly; values led working culture with an excellent benefits package that includes:
- Agile and flexible working
- 25 days annual leave, plus bank holidays and office closure from 25 December to 1 January
- Up to 10% employer pension contribution after probation
- Enhanced wellbeing and family leave and pay policies
- Interest-free bike and season ticket loans after probation
- Tailored Learning and Development and study leave
- Affinity staff networks
- Free lunch in our beautiful Union Street building
- Employee assistance programme
- Life assurance and income protection schemes
- Lifestyle discounts
For a full list of the benefits we offer, please visit our careers site.
How to apply
- Closing date: 10.00 am on Monday 5 August 2024
- Interviews will be conducted in the week commencing 12 August 2024
We believe that diverse teams will deliver the best outcomes for women's healthcare and we strive to be an inclusive employer. We are therefore looking for candidates whose backgrounds, experience and identity enhance the diversity of our existing team. We are particularly encouraging applications from underrepresented groups at the College such as those from black, Asian and minority ethnic backgrounds and those with a disability. To find out more, please see our Diversity Policy and Equal Opportunities Policy.
We are only accepting applicants with a right to work in the UK; we are unable to sponsor people requiring a work visa.
About us
The RCOG is a professional membership association dedicated to improving women’s health care across the world. We do this by setting standards for clinical practice, providing doctors with training and lifelong learning, and working with partners to advocate for women’s health and health care across their life course. We are a global leader in this specialist area, supporting 16,000 members in the UK and internationally.
We are a values-led organisation placing high standards, innovation, openness, inclusiveness and trust at the centre of all we do.
It’s an exciting time for an experienced Service Manager to join us and lead on the delivery and development of our new services for both perpetrators and victims of domestic abuse across Birmingham and the Black Country.
Initially your focus will be on establishing and promoting our recently set up Choose2Change behaviour change programme and delivering the OPCC funded Pathways to Change Project for perpetrators of domestic abuse in Sandwell, working closely with other partners and ensuring that targets are met. You will manage a small team to provide high quality, safe and effective services, supported by a Co-ordinator. A key responsibility is ensuring safeguarding of service users is managed. You will also develop services and funding through contracts, bids and self-funding options across our wider area.
Ideally you will have experience of service or project management within domestic abuse services, partnership working, managing teams of staff and securing new funding or business. You will have knowledge of safeguarding legislation and experience of managing safeguarding issues. You will be solution focussed and provide positive leadership, working as part of our dedicated, friendly management. In this developing role, you’ll also be able to think strategically and comfortable working hands on.
Flexibility in working hours to meet service needs and manage risk or safety concerns is needed and some evening hours may be required. Based at our Birmingham office, the role will involve visiting our other locations and attending external meetings, so some travelling will be necessary. Up to 2 days a week may be worked from home depending on work requirements. We offer ongoing development, 25 days leave, a pension scheme and staff wellbeing support.
This is a full time post (37.5 hours), but a 4 day week (30 hours) would be considered for this role.
About Us:
Relate Birmingham is a local charity aiming to build better relationships and improve wellbeing for local people through the provision of services including counselling for couples, families and children and young people, family mediation, training and group work, child contact and domestic abuse programmes and we are members of the national Relate federation. We have premises in Birmingham and Wolverhampton as well as other community venues and we and deliver services both face to face and online. We have a diverse client group across Birmingham and the Black Country area, with self-paying clients as well as funded projects, contracts and partnerships.
Our Domestic Abuse programmes currently include Choose2Change which is a Respect Accredited group behaviour change programme and Fresh Start which is a programme of individual sessions of psychoeducation, both for low-medium risk level participants. Services are delivered face to face and online. We plan to develop and diversify our service offer to include other programmes, training and therapeutic support.
This post is subject to an enhanced DBS check.
Deadline for applications: Tuesday 30 July 2024
Interviews will be held: 7 and 8 August 2024
Please submit a CV and a separate cover letter outlining your relevant experience and how you meet the requirements of the role.
The client requests no contact from agencies or media sales.
- £37,062 per year
- Full-time – 37.5 hours per week
- Permanent contract
- Based in Beckenham/Orpington, with travel required across all SEL Mind boroughs
- Hybrid working considered in line with policy
The Benefits Service within SEL Mind supports people with mental health problems to navigate the benefits system and challenge unfair decisions. The service currently operates across Bromley, Lewisham and Greenwich, delivered in partnership with local NHS. It includes dedicated welfare benefits specialists who provide casework support, and a cross-area team of volunteers who assist with form filling and assessments for health and disability benefits.
The Casework Manager will play a key part in the service, providing line-management and supervision to a team of welfare benefits specialists, and on-site supervision for South East London Mind’s weekly form-filling clinic. The post-holder will lead on making sure that we are delivering high-quality and accurate advice in a way which meets the needs of our clients.
We are looking for people with significant experience of working within welfare benefits, including providing representation at appeals, and giving advice on complex entitlement issues. A strong understanding of the needs of people with mental health problems, and experience of management and supervising the work of others (whether staff or volunteers) are also essential to this role.
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
Closing date: Sunday 4th August (11:59pm)
Likely interview date: Wednesday 14th August
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Shop Manager, Knaphill
Salary: £25,650 per annum (pro rata)
Team: Retail
Hours: 37.5 hours per week
Location: Knaphill, Surrey GU21 2PP
About Shooting Star Children’s Hospices
We have an exciting opportunity for a Shop Manager to join our team at Shooting Star Children’s Hospices.
Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.
At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.
It’s a great time to join Shooting Star Children’s Hospices as we have exciting plans to expand our retail team.
About the role
Your key purpose will be to lead the Assistant Shop Manager and a team of volunteers to maximise sales, deliver excellent customer service and ensure that the shop premises and assets are maintained to a high standard, according to legal requirements and Shooting Star Children’s Hospices (SSCH) policies and procedures.
About you
This role requires experience of line managing employees, experience in managing a shop including knowledge of retail and health and safety legislation and administrative/cash handling experience.
You will also have an ability to deal with customers and maintaining a high level of customer service, have good verbal, written communication skills, as well as being comfortable using IT and EPOS reporting. You will have an ability to motivate yourself and others, have excellent organisational skills and be comfortable working under pressure and dealing with changing priorities.
Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.
What we offer
In return you will receive a competitive salary along with a range of benefits, which include:
Pension scheme
- NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
Annual leave
- 27 days plus Bank Holidays rising with length of service
- 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
Contractual benefits
- Generous sick pay scheme
- Enhanced maternity, adoption, and paternity leave pay
- Flexible working arrangements
- Death in service benefits
- Reimbursed professional membership fees
- Eye care
- Employee referral scheme
- Blue Light discount card
Health and wellbeing
- Employee Assistance Programme
- Occupational Health
- Mindfulness sessions
- Cycle to work scheme
- Mental Health First Aiders
- Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and a DBS check.
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
To apply please send a CV and covering letter outlining how your experience meets the criteria set out in the person specification.
Closing Date: Wednesday, 31 July
Interview Date: 14, 15 August.
We are recruiting an interim Grants Operations and Data Manager, responsible for the systems, processes and data that contribute to the smooth running of the Foundation’s funding programmes.
The Rothschild Foundation delivers funding programmes both locally, in its home county of Buckinghamshire, and nationally, across England. Our areas of interest are Arts and Culture and Regenerative Food and Farming, where we make a number of multi-year investments each year, as well as operating a Community Fund which provides small grants to support local communities.
This is an exciting time to join the Grants Team. We have begun to refine our approach to our local funding through a Theory of Change process, involving local stakeholders in developing our intended outcomes. Following a review of our food and farming activity, we are developing a rejuvenated Regenerative Food and Farming strategy for our national activity in spring 2024. We have recently begun to develop our evaluation and learning processes.
We are lucky to call the beautiful Waddesdon Estate our home, operating from an office based on the Estate. Our grant-making is inspired by the art collection and buildings of Waddesdon Manor and the natural environment and farming practice of the Waddesdon Estate. We develop close working relationships with our grantees, often using our spaces and our cultural and environmental assets to support their work.
We offer hybrid working with some home-working, with Wednesday a dedicated day with the department all in the office.
Through our funding we are committed to making a difference across all communities. In our organisation we are looking to increase the diversity of our workforce and welcome applicants from diverse backgrounds to apply for this role.
Specific Duties Include
Systems and IT:
- Management of grants database (Blackbaud Grantmaking) including maintenance, auditing and system updates.
- Development of the database including external portal to improve user experience.
- Management and creation of online grant application and reporting forms with associated grantee correspondence and staff management dashboards.
- Working closely with IT and Records Management to structure and maintain the Grants Team’s SharePoint site and shared drives.
Finance:
- Develop, manage and maintain reporting systems to enable effective financial reporting.
- Develop and implement robust due diligence processes for all stages of grant making.
- Oversee grant payment requests and instructions, liaising with Accounts department to ensure payments are made on time and in accordance with grant agreements.
- Liaison with the Accounts department to prepare year end grants reports for statutory accounts and external auditing.
Data and Learning:
- Management and development of systems for collating and organising quantitative and qualitative data to meet evaluation and learning needs.
- Data analysis including creation of infographics and data visualisation.
- Liaison with external partners on systems for collating, organising and sharing data in accordance with current data regulation.
- Supporting the Buckinghamshire Data Exchange (BDEx) by providing data updates and contributing to project effectiveness.
- Ensuring regular grant data updates to the 360 Giving portal are made
Communications:
- Management of the RF website including updates, content creation and liaising with website developers.
- Review of website content to ensure alignment with accessibility guidelines.
- Management of the RF’s social media presence including LinkedIn profile and MailChimp newsletter.
- Assist in production of the RF’s publications, such as Annual Review.
Line Management:
- Line management responsibility of the Grants Officer role.
Administration:
- Manage and improve administrative processes and procedures.
- Preparation of Committee and Trustee papers.
- Minute taking (if required).
- Support where needed in planning and organising logistics for events, in collaboration with Waddesdon’s Private Events and Operational Teams where appropriate.
The role would suit people who have:
- Experience of managing databases, including some experience of grant-making software. We use Blackbaud and training can be provided.
- Experience of share drives and Microsoft office.
- Experience of developing processes for data collection and analysis, including infographics.
- Some financial accounting experience. Strong numeracy skills and attention to detail is a must.
- Strong project management skills.
- Confident and articulate communication, both verbal and written.
- Initiative and are able to work independently, sometimes under pressure.
- An enjoyment of collaborative teamworking.
- Flexibility in approaching new areas with confidence and creativity.
- Access to a car and a clean driving license
Our areas of interest are Arts and Culture and Regenerative Food and Farming, where we make a number of multi-year investments each year.
The client requests no contact from agencies or media sales.
Are you a self-motivated professional with a proven track record of building lasting relationships and achieving ambitious yet realistic targets? If so, we invite you to join the team at Afghanaid as our new Philanthropy Manager. In this pivotal role, you will be instrumental in expanding our high-value unrestricted fundraising capacity, spearheading the recruitment and retention of Trusts and Foundations, Major Donors, high-value Regular Givers, and Corporate Donors.
We seek an experienced fundraising professional who is passionate about community-led development in challenging contexts, and eager to partner with Afghan communities to build brighter futures. This position offers a unique opportunity for career advancement, providing the ideal candidate with the chance to take ownership of the strategic growth of our high-value income streams. If you have the ambition and determination to drive our fundraising efforts forward, we would love to hear from you.
Specifically, the postholder will be responsible for the following:
Strategy, planning and reporting
- Produce annual fundraising plans and budgets for major donors, trust, corporate and regular givers to engage supporters and develop relationships;
- Work with the Head of Communications & Giving to develop and deliver long-term high value fundraising strategies;
- Manage budgets for fundraising activities and events;
- Report against monthly, quarterly and annual targets, identifying variances and strategies to address where needed;
- Lead on the set up of systems and processes to support effective and efficient fundraising and relationship management;
- Keep up to date with fundraising best practice, policy and relevant legislation and ensure these are reflected in Afghanaid’s approaches;
- Produce pipelines, reports and analysis of major donor, trust, corporate and regular giver fundraising.
Trust, Major Donor, Corporate and Regular Giver Fundraising
- Identify and secure new trust and corporate funding relationships through database analysis, desk research, networking, formal presentations, and producing concept notes or proposals;
- Retain and maximise relationships with existing trust and corporate portfolio through designing and delivering bespoke annual engagement strategies, including exclusive and personalised reports, briefings, calls and proposals;
- Promote cross-department collaboration on trust and corporate fundraising to maximise both unrestricted and restricted fundraising, leading meetings, identifying synergies, and integrating pipelines and prospecting mechanisms;
- Identify and secure new major donors and regular givers, conceptualising and running acquisition campaigns alongside the HC&G;
- Identify potential major donors and high value regular givers within Afghanaid’s donor portfolio and implement plans to develop these relationships;
- Manage and maximise relationships with existing major donors and high value regular givers through designing and delivering annual engagement strategies, including reports, calls and proposals;
- Collaborate with colleagues to produce content for engaging monthly email newsletters for high value portfolio;
- Design and manage an annual campaign to upgrade existing regular givers;
- Secure match funding from key trust, corporate and major donors to maximise the success of events and appeals;
- Mobilise Board of Trustees and Directors to support with stewardship of high value donor relationships;
- Organise the annual high value donor dinner, compiling the invitee list, managing RSVPs and organising other logistics;
- Coordinate and attend other events and external fora, representing Afghanaid, networking and pursuing opportunities;
- Manage external platforms related to high value giving including Benevity, Global Giving and Myriad US, updating where appropriate in alignment with campaigns and appeals and actively identifying ways to maximise their use and join new platforms where appropriate;
- Work with colleagues to identify and pursue opportunities for gifts-in-kind or alternative high-value partnerships.
Data and administration
- Ensure all phone calls, meetings, emails and other engagement with trusts, corporates, major donors and high value regular givers are logged on Salesforce, ensuring records are clean;
- Work with the Database and Insights Analyst to conceptualise and implement key CRM processes that promote efficiency, accuracy and maximise the use of automations;
- Work with the Database and Insights Analyst and other C&G colleagues to ensure all donations from these donation streams are recorded and reconciled accurately on the database;
- Ensure Gift Aid declarations are sought from all eligible donors and appropriately filed;
- Liaise with colleagues to ensure funding contract requirements are adhered to;
- Monitor the Supporter Care email address to ensure all donors are receiving the best possible experience;
- Undertake any other duties as and when required by the line manager and/or overview manager.
About Afghanaid
Afghanaid is a community-led humanitarian and development organisation operating in Afghanistan. For more than forty years we have worked with millions of families in some of the poorest and most remote communities in Afghanistan. We build basic services, improve livelihoods, strengthen the rights of women and children, help communities protect against natural disasters and adapt to climate change, and respond to humanitarian emergencies.
Our community-led approach ensures Afghans shape their own development, making them active participants in determining the future of their country. With our years of experience, our 97% Afghan team, and our deep understanding of local, cultural and ethnic issues, we have earned great trust and respect among the communities we work alongside. This has allowed us to gain access to some of the most underserved areas of the country.
Downlooad our attachment to read the full job description and person specification.
Working with communities in Afghanistan to find long-lasting solutions and provide life-saving support to those in crisis.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Peel is a 126-year-old charity based in Clerkenwell, dedicated to enhancing the well-being of the local community, particularly focusing on improving the life experience and chances of children and families facing hardship, supporting older people, and raising awareness around mental health.
We are seeking an experienced Finance Manager to join The Peel to ensure our finance function is effective and efficient. The Finance Manager will run The Peel’s accounts and financial operations, ensuring compliance with all statutory requirements and providing essential financial information, insight, and advice to support the organisation’s development and decision-making.
This is a key role within a developing and ambitious organisation that makes a significant difference in the local community. The role is part-time and initially on a 12-month, fixed-term basis, with the potential for extension and transitioning to a permanent contract.
Please click on the 'Quick Apply' button and sign into your candidate account to access the Recruitment Pack and submit your application.
In your short covering note, please tell us why you'd like to come and work with us at The Peel.
The client requests no contact from agencies or media sales.
At Future Woodlands Scotland our mission is to restore threatened woodland habitats, enhance urban green spaces and support research and innovative thinking. Our aim is to help create a Scotland where trees and native woodlands are thriving for wildlife, communities and climate.
We have successfully completed a three-year pilot, raising the profile of native woodland restoration and creation in Scotland and embarked on a new £10 million programme to improve Scotland’s cities through urban forestry. We now have bold ambitions to scale up our work across Scotland by developing new and innovative ideas and approaches that have the potential to significantly enhance and expand Scotland’s native woods.
As Fundraising Manager, you'll lead the development and delivery of our fundraising strategy. You'll play a vital role in enabling our growth and building on our successes so far through building and nurturing trusted relationships.
Interviews will be held on 9th September 2024 either in person in Edinburgh or online.
This post is home-working (preferably from Scotland).
The client requests no contact from agencies or media sales.