Quality manager jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Fuel Bank Foundation, we are united by a shared mission purpose: ensuring that no one must choose between heating and eating. Creating a United Kingdom free from fuel crisis. We exist to make it possible for everyone in the UK who prepays for energy to have sustainable access to the heat, light, and power they need to live a happy, healthy, and productive life. Every day, our work helps people facing fuel crisis, providing emergency financial support, practical and actionable advice, and long-term advocacy to create real, lasting change.
As part of the Fuel Bank team, you play a vital role in making this happen. We are committed to fostering a supportive, inclusive, and collaborative workplace where everyone feels valued and empowered. Whether you're working directly with those in need, behind the scenes supporting operations, or helping shape policy, your contributions make a real difference to the lives of the people we support.
Are you a natural team leader or strive to be one, do you have excellent communication skills? Do you thrive in a fast-paced, ever evolving environment, that manages customer queries and applications processing? Are you flexible, empathetic, and dedicated to delivering outstanding customer service? If so, this role is perfect for you.
As the Triage Team Leader, you will be responsible for managing the team’s daily operations and ensuring performance targets are met, in line with our mission to help and support our clients out of crisis. Your role will include leading and supporting triage advisers, conducting regular one-to-one meetings, overseeing resource allocation, and delivering quality assurance and coaching."
Key Responsibilities:
- Leading with Purpose: Support and guide our triage advisers, helping them meet their goals and deliver high-quality support. Hold regular one-to-ones to offer encouragement, feedback, and development.
- Using Resources Wisely: Ensure the team is well-organised and resourced so we can offer the best possible service to those who need us, when they need us.
- Championing Quality: Carry out regular quality checks and offer tailored coaching to help the team grow their skills and confidence, making sure every interaction counts.
- Keeping Track: Monitor and report on how the service is performing against both internal and external targets. Quickly raise any challenges or concerns with the Head of Customer Service and Advice to keep things running smoothly.
- Always Improving: Look for ways to strengthen our service and improve outcomes for people in fuel crisis, making sure we’re always learning and evolving.
- Stepping In When Needed: During busy times, lend a hand by speaking directly with customers facing fuel emergencies—carrying out needs assessments and ensuring they receive same-day support.
Experience and Skills:
- Previous Advice Role: Experience in an advice role with an understanding of how to develop the support we offer.
- Team Leader/Senior Experience: Previous experience as a Team Leader or in a senior role is desirable but we are open to developing the right person.
- Phone-Based Experience: Preferably in a triage/advice role, but general customer service experience is also suitable.
- Empathy and Support: Demonstrated empathy with a strong desire to help and support customers.
- Attention to Detail: Strong administrative and reporting skills with a keen attention to detail.
- Continuous Improvement: A mindset focused on continuous improvement and service enhancement.
- Computer Literacy: Proficient in using computer systems and software.
What You’ll Receive in Return:
- Team Support: Join a supportive and collaborative team committed to your success.
- Enhanced Annual Leave: 27.5 days annual leave plus bank holidays, with the option to buy or sell additional days.
- Flexible Working: Enjoy a flexible schedule that supports a healthy work-life balance.
- Comprehensive Benefits:
- Enhanced pension contributions.
- Private healthcare and access to an Employee Assistance Programme.
- Training and Development: Benefit from a comprehensive onboarding programme and ongoing professional development opportunities.
- Equal Opportunities Employer: We are committed to fostering an inclusive and diverse workplace.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Sunday Times Best Places to Work 2024
This position is based at our head office in Hayle, Cornwall
We are looking for a new team player to join this high performing team who deal with all incoming requests for help, both by telephone and email, to listen to and record the needs of elderly and/or terminally ill people and their pets.
Where help is required, to raise a computerised record to log the case, task volunteers nationwide by telephone and email to offer assistance to elderly petitioners with the pet care and reassurance needed in order to honour our mission statement of “Peace of mind for owners, love care and safety for their pets”. Liaise with both petitioner and volunteer throughout to ensure the delivery of our service. This post will require a good overall understanding of the needs of elderly people and their pets.
An essential occupational requirement of this role is to participate with on-call midweek evenings and weekends (this will be one full week in five). Together with other members of the on-call team you will participate with on-call on a rota basis to help ensure and maintain our emergency telephone line during these times.
MAIN DUTIES AND RESPONSIBILITIES:
i. To assist in contacting volunteers nationwide by telephone and email and tasking by telephone as required to help petitioners with their pets.
ii. To listen to the needs of each petitioner and accurately record information for each petitioner and their pet by completion of a computerised case to record volunteers assigned and the service provided.
iii. To ensure you record all of your communications onto the database in an accurate and timely fashion by way of comments on each petitioner case at the end of each conversation.
iv. To help maintain up-to-date records and mailing lists for petitioners, petitioners’ contacts and volunteers throughout the course of your work.
v. To ensure the appropriate delivery and quality of service provided to petitioners when you are handling a request for:-
a) Dog Walking
Task a minimum of two volunteers per case to assist with dog walking. Contact all volunteers after their first dog walk to check and ensure they have started, log all responses onto the database, then complete the case.
b) Home Checks
When a potential long term fosterer is identified, you will be asked to task a volunteer to visit and carry out a home check. Once the completed home check has been received, complete the case – (all home checks will be valid for 12 months).
c) Short Term Fostering (stf)
To initially gather as much information about the pet(s) as you can and how soon a foster is required. Raise a case and log all details onto the database, begin a computerised search for a suitable volunteer to foster, arrange transport, if needed, to take the pet(s) to the volunteer and follow up 24 hours after the pet arrives to ensure all is well. Keep in touch weekly.
If the pet goes home – arrange transport to take the pet back home, again follow up 24 hours after the pet has returned home with a phone call to the petitioner to ensure all is well. If dog walking or any other assistance is needed, raise a new case and task the appropriate volunteers to either dog walk, offer Pet Care, reassure etc.
If the pet(s) goes into long term foster – refer to your line manager, once a decision is made, then follow the protocols for Long Term Fostering see below.
d) Long Term Fostering (ltf)
Raise a Long Term Foster Case, if needed, identify and chat to potential individuals, all of whom must already be home checked, run through the home check with the person to identify any changes, refer to your line manager, once the right individual is selected, arrange transport to take the pet(s) to their new ltf home. Once the pet(s) have arrived, follow up 24 hours later to ensure all is well.
e) Pet Care
When required, task a volunteer to visit a petitioner and offer pet care, whether it is to administer medicine, groom, clean out a litter tray, bird cage, reassure, or any other pet care as agreed with your line manager as this is not an exhaustive list.
f) Talks
To task a volunteer to give a talk, attend an event, or represent The Trust, but, always take advice from your line manager with regard to appropriate volunteers for these tasks.
g) On-call
To ensure delivery of our service by participating in on-call and helping to maintain our emergency telephone line. Together with other members of the on-call team, on a rota basis to help answer on-call emergencies this will be one full week in five – Monday to Monday including the weekend encompassing bank holidays, if applicable. A day in lieu will be given for working bank holidays.
Upon completion of an entire week on-call and following a debrief with your line manager, a rest period of 1 day will be given to you immediately after ie Tuesday.
On-call is for emergencies which will require an urgent response, for example if an ambulance is waiting to take someone to hospital, your urgent response is vital to provide peace of mind for the owner, love care and safety for a frightened bewildered pet.
v. To liaise with all other members of The Trust to help maintain a quality service.
vi. To contribute to the team by helping to update volunteer and petitioner cases in the course of your communications.
vii. To help maintain filing and filing systems related to your work.
viii. To liaise with all other staff of The Trust in a flexible manner.
ix. To liaise with all petitioners and members of the general public in a polite and helpful way.
x. To be familiar with and adhere to procedures and protocols, disciplinary and applicable rules and ensure compliance with legislations (Health and Safety, Data Protection, especially the privacy of members, petitioners and volunteers alike).
xi. At all times to ensure and maintain a compassionate, professional and efficient public image for The Trust.
Together with such additional general duties as the Employer shall reasonably require, having regard to the needs of the Employer’s business as a Charitable Trust.
This position is based in our head office in Hayle, Cornwall - We are unable to offer remote working.
“Peace of mind and practical help for older people – love, care and safety for pets”


The client requests no contact from agencies or media sales.
About the oppurtunity
The London Programme Coordinator will be responsible for managing a caseload of up to seven partner schools, attending and coordinating weekly tutoring sessions, developing relationships with pupils, school staff and volunteer tutors and collecting data for monitoring and evaluation purposes. This role plays a crucial part in overseeing the quality of face to face and online tutoring sessions to ensure effective and impactful programme delivery.
Duties and responsibilities
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Responsible for the delivery of Action Tutoring’s tutoring programmes in partner schools, whether online or face to face. This includes working closely to manage and effectively communicate with all key stakeholders: schools, pupils and volunteer tutors; leading weekly face to face and online tutoring sessions; leading on reviewing and improving programme delivery, using data to reliably assess programme performance.
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Responsible for overseeing the quality of both face to face and online tutoring, engaging in quality assurance processes, and providing feedback to volunteer tutors to ensure effective and impactful delivery.
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Develop and strengthen relationships with key stakeholders in partner schools, including members of the Senior Leadership Team and subject teachers.
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Update and maintain Action Tutoring’s database, including collecting data for monitoring and evaluation purposes, such as attendance records, baseline and interim assessments and end of programme surveys. Reporting regularly on key performance indicators.
Qualifications and experience criteria:
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Experience working with volunteers and/or young people
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Proficiency in Microsoft Office
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Bachelor’s degree or equivalent relevant work experience
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Strong written and verbal communication skills
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Evidence of ability to prioritise and manage administrative tasks
Reports to: London Programme Manager
Salary: £28,639 per annum (£26,368 per annum, plus London weighting of £2,271)
Contract and hours: Permanent, full time contract (37.5 hours)
We offer flexible hours 9.30-4pm as core hours.
Closing date: .Thursday 1st May 2025
Interviews: On a rolling basis. Early application is advised.
Start date: Ideally Monday 19th May 2025, or as soon as possible
Place of work: Hybrid/flexible with regular travel to schools in London.
DBS requirement: All Action Tutoring staff must have an enhanced DBS check suitable for the child workforce.
If you don’t already have one, we’ll process one for you. Should you be aware of any incidents, cautions or convictions that would appear in a DBS check, please notify us when you apply.
For more information on the role and information about Action Tutoring, please see the attached job pack.
Award-winning national education charity working towards a world in which no child’s life chances are limited by their socio-economic background.

Following the return of our co-founder Becca Dean MBE as CEO, we're excited to be recruiting for several new roles as we move into the next chapter of our journey. Having recently celebrated our 12th birthday, we're more determined than ever to reach even more girls and young women, and we’re building a brilliant team to help us do just that. If you're passionate about empowering the next generation, we’d love to hear from you.
THE ROLE
This role at The Girls’ Network, will be responsible for overseeing the charity’s finance, operations, HR, governance, and compliance functions. As a member of the Senior Management Team (SMT), you will play a key role in shaping the organisation’s strategic direction and ensuring its long-term sustainability. You’ll provide expert advice to the CEO and Board, lead on business planning and risk management, and manage the Finance and Operations team to deliver efficient, high-quality internal systems and support. With a focus on continuous improvement, equity, and organisational effectiveness, this role is essential to helping The Girls’ Network grow its impact and support more girls to achieve their ambitions.
Key Activities
Leadership and Governance
- Support the organisation in reviewing and implementing improved systems and processes to enhance efficiency and effectiveness.
- As a Senior Management Team (SMT) member, take a leading role in The Girls' Network's strategic and operational leadership.
- Provide expert support and guidance to the CEO on legal and governance duties as a charity.
- Work with the CEO and Chair of Finance and Audit Committee to set agendas and lead on producing papers for the quarterly Finance, Audit and Risk Committee meetings and contribute to Board papers.
- Responsible for management of the organisational risk register.
- Lead the annual business planning and reporting cycle.
- Act as lead advisor for legal compliance, managing external legal advice as needed.
- Line manage, support, and develop the Finance and Operations team.
- Represent The Girls’ Network at external events and collaborating with key stakeholders.
Finance
- Ensure consistent delivery and quality of finance operations, including transactions processing, management accounts, budgets, and annual accounts.
- Lead on the financial aspects of fundraising, contract management, and funder reporting.
- Oversee statutory accounts, ensuring compliance with charity and accounting standards.
- Maintain internal controls to protect assets, prevent fraud, and ensure business continuity.
Human Resources and Working Practices
- Review HR function and establish appropriate in-house or outsourced support as required.
- Manage HR issues with internal or external advisors as needed.
- Ensure the quality and consistency of HR processes, including recruitment, induction, payroll, pensions, and staff training and development.
- Lead on the Equity, Diversity, and Inclusion (EDI) work plan in collaboration with SMT and staff groups.
- Have oversight of policy development and implementation related to The Girls’ Network operations.
IT, Facilities, and Business Support
- Oversee CRM and digital platforms to ensure effective data management and operational efficiency.
- Oversee information management strategy, ensuring compliance with GDPR and data security.
- Ensure IT infrastructure and support services are fit for purpose, working with the Office Manager and outsourced providers.
- Manage office operations, including facilities, leases, and contract reviews.
- Ensure active management and periodic review of support contracts across HR, IT, and Facilities.
WHAT YOU WILL BRING TO THE ROLE
Essential skills, knowledge and attributes
- Senior management experience, contributing to strategic leadership.
- Significant experience in staff management and development.
- Proven ability to manage and monitor budgets (£1m+ desirable).
- Strong track record of delivering objectives efficiently.
Desirable skills, knowledge and attributes
- Experience in digital transformation and optimising digital platforms for operational effectiveness.
- Experience in a similar role in a charity or not-for-profit organisation.
- Understanding of good charity governance.
- Experience in investment management.
- Knowledge of charity funding, bidding, and reporting.
- HR management experience.
- Portfolio management
Skills & Attributes
- Strategic thinker with a collaborative working style.
- Strong financial acumen, with advanced skills in MS Excel, Word, and finance software (Xero desirable).
- Excellent written and verbal communication skills.
- Flexible, creative, and solutions-focused.
- Understanding of issues facing young women from the least advantaged backgrounds.
- Commitment to The Girls' Network values and equity, diversity, and inclusion principles.
At The Girls' Network, we value and celebrate diversity and encourage applications from all backgrounds, particularly those underrepresented in our sector.
Please visit our website for the candidate pack and details on how to apply.
Our mission is to inspire and empower girls from the least advantaged communities by connecting them with a mentor and network of female role models.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you become a vital part of our collaborative and innovative team to make a lasting difference to families?
We are looking for a Social Worker or Senior Social Worker to join our Reading team. Full time or part time applicants are welcomed to apply.
We believe that every child deserves a loving and supportive home and we are committed to providing the highest quality services to help make that a reality, and we are proud of our three successive outstanding ratings with Ofsted.
Position: Social Worker or Senior Social Worker
Location: Based in Reading with hybrid working. Service delivery in Berkshire and surrounding areas including West London
Contract: Permanent. Full time 37 hours per week Monday to Friday. Part time hours will also be considered.
Salary: Full time starting salary in the range of £34,053 to £41,620 per annum for Social Worker depending on skills and experience (pro rata if part time)
Full time starting salary in the range of £39,291 to £48,022 per annum for Senior Social Worker depending on skills and experience (pro rata if part time)
About the role:
The Social Worker or Senior Social Worker’s role is a pivotal one within our Adoption service. Some of your responsibilities will include:
· taking part in recruitment activities and training for prospective adopters
· undertaking ‘home study’ assessments (PARs) and present these to the adoption panel
· support families throughout the matching process and once children are placed, up until the Adoption Order
About you:
As a Social Worker, you’ll bring a minimum of 2 years post qualification experience in childcare social work and an understanding of child development and the impact on behaviour of interrupted development.
As a Senior Social Worker, you’ll bring a minimum of 3 years post qualification experience in childcare social work, and previous experience of completing adoption assessments (or similar), or family finding/supporting children in their adoptive families.
If this sounds like you then visit our website to apply today to join a dedicated team who are part of something truly meaningful.
Early applications are encouraged as we may close this vacancy on an earlier basis if a successful candidate is found.
Closing date: Noon, Friday 25 April 2025
Interview dates: Wednesday 23 April and Tuesday 06 May 2025
Other roles you may have experience of could include: Adoption Social Worker, Adoption Senior Social Worker, Adoption Support Social Worker, Independent Social Worker, Fostering Social Worker, Independent Reviewing Officer, Supervising Social Worker, Children’s Social Worker, Child Protection or Safeguarding Hub Social Worker, Looked After Children’s Social Worker, etc.
Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.
Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.
All opportunities with PACT are based in the UK.
an adoption charity and family support provider helping hundreds of families every year through outstanding adoption and adoption support services


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are currently offering a rewarding opportunity for a motivated and proactive self-starter to join our friendly and dynamic team.
Advice Worker
Salary: £35,000
Full Time (35 hours per week)
Benefits of working for Wandsworth Carers’ Centre:
- Friendly team and working environment
- Annual leave starts at 26 days increasing to 31 days plus bank holidays
- Contributory company pension,
- Ongoing training and development opportunities
- Employee assistance program.
Our Charity:
We are a busy, ambitious charity operating at the heart of the Wandsworth community since 1995, helping thousands of people across the borough in unpaid Caring roles. We give information and advice, organise respite, offer complementary therapies, deliver training, provide peer support, arrange fun events and much more. In short, we are the Carer's friend and advocate, often helping Carers through difficult times.
Are you passionate about supporting Carers and making a real impact in their lives? We're looking for a dedicated individual to join our busy team providing welfare benefits advice & guidance to those who need it most.
As the successful candidate, you'll bring your knowledge and expertise to provide vital support to Carers, with a comprehensive and up-to-date knowledge in welfare benefits and recent experience of managing a case load.
You will manage your own caseload while also providing supervision and support to another advice worker.
Your excellent communication skills will help you connect with and support Carers, while your IT proficiency will enable you to provide effective, efficient assistance.
Key Responsibilities Include:
- Providing advice & advocacy on welfare benefits and housing.
- Managing your own case load
- Supervision of another advice worker
- Offering guidance and support to colleagues
- Maintaining accurate case records, adhering to AQS standards.
Essential Requirements:
- Experience of providing benefits advice, guidance and support
- Experience of managing a case load
- Experience of representing clients with external bodies / organisations
- Experience of supporting with benefit appeals through to tribunal stage.
- Knowledge of or ability to understand and use relevant legislation.
- Ability to work across the borough and provide home visits
If you're committed to working in the voluntary sector and want to be part of a dynamic team that makes a real difference, this role is for you!
Unfortunately, we are unable to sponsor candidates.
Wandsworth Carers’ Centre is an inclusive employer, committed to the continued development of a diverse workforce.
To apply, please submit a cv and a comprehensive cover letter detailing how your experience, skills, and qualifications align with the requirements of the role as set out in the person specification
The client requests no contact from agencies or media sales.
Volunteers are highly valued at Parkinson’s UK because of the vital contribution they make to our aims for supporting every Parkinson’s journey.
We’re looking for someone who can bring their experience of managing or leading volunteers while working with them as equal partners to join a passionate and growing team.
About the role
You’ll provide high quality guidance and support to provide an excellent volunteering experience for the incredible people who give their time, experience and skills to support the Parkinson’s community.
What you’ll do:
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Develop and deliver volunteering projects that ensure the entire volunteer journey is easy, engaging and enriching
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Provide consultancy for teams across the charity on effective ways to involve volunteers in their work
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Work as part of a team of Volunteering Advisers to develop a shared practice and approach to guarantee a consistent volunteer experience.
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Develop and deliver volunteer communications and engagement, including planning and sending communications on Assemble and other channels
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Create a great experience for volunteers and colleagues by collaborating across our directorate
What you’ll bring:
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Proven ability to provide high quality support to volunteers and colleagues, informed by an understanding of good practice in volunteer involvement
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Strong planning and organisational skills, with the ability to get things done in a timely manner, and experience of using data and insight to improve processes and experience
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Strong verbal and written communication skills, with the ability to communicate effectively with a wide range of audiences, with the proven ability to build rapport and relationships local and nationally
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Experience of working in a fast-paced environment, ability to prioritise own workload effectively and enable others to meet deadlines
This is an exciting time for Parkinson’s UK and we would love you to join us!
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.
As well as flexible working hours, this role is offered on a flexible contract giving you the opportunity to also work from home up to two days a week. You’ll be required to cover your own travel expenses to the office.
Interviews for this role will be held on Thursday 08 May 2025.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
We exist to make every day better, for everybody living with Parkinson’s. Right now.

Advocacy Caseworker (full-time)
You’ll be assigned a case-load of clients who you will advocate for in different kinds of support they need.
The Centre is open between 9am – 5pm Monday – Friday. Your normal working hours will be 36 hours per week i.e. 5 days per week.
You’ll work with:
- people living with mental or physical health conditions or impairments
- migrants and refugees
- older adults
- people experiencing digital exclusion
You will keep strict professional boundaries with the client, whilst sympathising with what the client has experienced in their life.
The role
- Carry out needs assessments and draw up brief plans for each client to enable them to access services that will improve their wellbeing.
- Support clients in actioning these plans - particularly in accessing advice or services, working alongside MGWT colleagues to provide further support, and ensuring successful referral from partner organisations where relevant.
- Facilitate better access to targeted support services through advocacy - and when necessary, house calls to isolated clients.
- Ensure client support provided is in line with MGWT policies and procedures -in particular, MGWT Safeguarding Policies and Procedures.
Person specification
- An understanding of the need to work in an accessible and diverse way when working with those that experience barriers in accessing support and services
- A good understanding of where and why these barriers exist, and how we should design our services to ensure they meet the needs and requests of our communities. Knowledge of a second language would be an advantage.
- Excellent written and verbal communication skills.
- Excellent interpersonal skills with the ability to establish good working relationships with clients, colleagues, and external stakeholders, and ability to work with individuals from a wide variety of backgrounds and experience.
- Ability to work independently using own initiative whilst remaining accountable to line management.
- Ability to keep up to date and abide by legislation, procedures, policies and good practice guidelines relevant to the role, particularly safeguarding.
- Personal characteristics of compassion and patience whilst simultaneously maintaining strong personal boundaries with clients
- Competent in a range of IT skills in order to record and monitor casework and outcomes - especially with the ability to quickly adapt and apply these skills in different situations including Microsoft Teams, Outlook, Zoom, and unfamiliar system software
Please apply with a CV and covering letter detailing why you would like this role and what makes you suitable.
Please apply with a CV and cover letter.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reporting to the Head of Promotion and Comms, the Communications Assistant will manage effective and engaging communications for B2C audiences, including parents, schools and the general public. You will create the Bikeability Club and school newsletters, as well as additional communications when required.
Responsibilities
Bikeability External Communications
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Creating innovative, engaging and accessible content for the Bikeability and Bikeability Club website
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Create and co-ordinating content for the monthly Bikeability Club newsletters, regular school newsletter and any other B2C e-communications
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Creating innovative, engaging and accessible content
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Liaising with colleagues and general public to create stories, blog posts and case studies
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Supporting the wider team with B2C communications
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Using monitoring tools to provide insight and measurement of communication activities
General
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Assist with responding to enquiries from the hello@ Bikeability email
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Assisting with the organisation and administration of events (virtual and face to face) e.g. awards, conferences, forums, webinars and launches
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Recognise the need to be flexible when working for a small organisation and carry out other duties that may be required
General
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Provide editorial advice to maintain high-quality communications standards
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Commitment to personal continuing professional development
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Take on any other tasks as agreed with line manager
Person specification
The successful applicant will have:
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Degree or relevant work experience
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Experience of project management
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Experience of web development
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Excellent organisational and customer care skills
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Strong written and oral communication skills
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Ability to use Microsoft 365 packages including Excel, Word, PowerPoint, Outlook.
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Ability to work effectively as part of a team and independently
Skills
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Exceptional writing and editing skills with the ability to create accessible content
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Strong organisational skills
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An understanding of external communication channels and strategies
About The Bikeability Trust
The Bikeability Trust’s purpose is to ensure that all cycle training is delivered to a gold standard, inspiring everyone to cycle with competence and confidence.
We are:
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Expert: The Trust has successfully administered the Bikeability programme on behalf of government since 2018, delivering high-quality delivery guides and instructor training, and our workforce has thousands of years combined experience teaching people to cycle.
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Inspiring: Every rider completes our training feeling able, confident and motivated to cycle safely on the roads for short journeys. Transforming the traditional image of cycling to an everyday, everyone activity.
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Quality focussed: Our instructors deliver high-quality, consistent and standardised cycle training. We aim to ensure that every rider achieves the same outcomes to the same standard, taking into account their individual capabilities, including special educational needs and disabilities (SEND).
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Inclusive: We take action to reduce barriers to participation, support underrepresented groups and ensure that anyone who wishes to access Bikeability cycle training is able to do so, and cycling is seen as an activity for all.
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Efficient: Our delivery programme offers value for money and is delivered in an economic, proportional and efficient way.
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Influential: We share our evidence of the impact of cycle training across a variety of sectors (transport, education, environment, health, leisure, etc) and work collaboratively with stakeholders, partners and commercial organisations to achieve our vision and influence behaviour change.
The package
The Bikeability Trust offers the successful candidates a competitive salary and:
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Bikeability cycle training
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Generous contributory pension scheme
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38 days annual leave for full time members of staff (including public holidays)
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Employee Assistance Programme
We value staff and a range of experience at the Bikeability Trust, so the person specification is a guide to the skills. We encourage diverse applicants and transferable skills.
Equipping more than five million children with the skills and confidence to cycle on today’s roads

The client requests no contact from agencies or media sales.
Beyond the Streets is a UK charity with over 20 years’ experience of partnering with women in the sex industry, to see them safe from coercion, violence and abuse. We deliver trauma-informed, person-centred support, provide training, and create resources and reports informed by research, lived experience, and practitioner experience.
Our ‘Direct Work’ is central to the organisation, and we are looking to recruit a new Women’s Support Worker.
Taking a woman-centred approach, your role is to provide phone-based holistic support for women with complex needs who want support or to exit the sex industry.
We are looking for someone with energy, motivation and experience of working with vulnerable adults; someone who a highly developed sense of self-awareness who can work in a gender and trauma informed way.
This role will be part of a small team of support workers, and a service manager, who deliver a call and email-based case work system. You will have frontline experience of working with individuals who experience multiple disadvantage. This might be in the VAWG sector, domestic abuse, substance misuse, mental health or counselling or direct experience of women in the sex industry. You will have a good understanding of working with vulnerable people and be aware of the need and processes around Safeguarding adults and children.
You’ll be…
- Compassionate – communicate well with women using their chosen methods to support individuality
- Encouraging – promote empowerment and independence where possible & encourage women to achieve personal goals
- Supportive – provide support to ensure the safety & wellbeing of women using our services
- Observant – monitor & report any changes in health or circumstances of women as part of safeguarding their well-being
- Engaging – support women to engage in the local community where possible
You’ll enjoy…
· Competitive pay
· Flexible working
· Career opportunities – develop yourself and your career with a reputable national organisation in the VAWG sector
· Personal development allowance – to further your work-based skills and knowledge
· Cycle to work scheme – tax free allowance to buy
· Tech Buying Scheme – spread the cost of personal technology equipment and homeware across 12 months via payroll
· Travel season ticket loan scheme – an interest-free loan to enable team members to purchase a season ticket for travel between their usual place of residence and their usual place of work
· Clinical supervision – all staff are entitled to clinical supervision on request. A place to discuss work issues and challenges, and their emotional impact, on a regular basis
· Blue light discount – a well-recognised national discount card scheme. For only £4.99 for two years’ membership, the discounts are large, and widely accepted
· Employee Assistance Programme (EAP) – a confidential and independent service designed to help you deal with personal and professional issues that could be affecting your home life, work life, health, and general wellbeing. EAP is available to you and to your immediate family
- You’ll need…
- Good understanding of working with individuals with a variety of support needs, including social, emotional, physical and practical
- Commitment to providing quality, women-lead support
- Strong communication and interpersonal skills including listening, reflecting, summarising and agreeing actions
- Patience, compassion, non-judgemental and motivational attitude
- Resilience to work with women who have often experienced trauma
- A responsible, dedicated and flexible approach to work
- Competent IT knowledge and computer skills
When you join, you’ll receive a structured induction and training plan, including access to all our in-house paid training.
Genuine Occupational Requirement (GOR)
Due to nature of this role in working alongside women with lived experience of violence against women, this post is restricted to female applicants under Section 9 of the Equality Act 2010.
All roles are subject to proof of eligibility to work in the UK, satisfactory references and an enhanced DBS check.
The client requests no contact from agencies or media sales.
Full-Time - 35 hours per week
Part time applications will be considered.
£25,208 - £26,612 depending upon skills and experience
The post is offered for an initial period of 6 months
An opportunity has arisen for a Project Support Worker who will support the Diocesan Safeguarding Team in the delivery of case work, cold case reviews and management of casework recording.
The successful candidate will be self-motivated and able to work independently to review the files and evaluate the content. Experience of working in a safeguarding environment will be an advantage.
The role will be based in Church House at Daresbury Park, Warrington. This is a full-time position, for an initial period of 6 months, but may be extended dependent upon the project needs. Part time applications will also be considered.
The job description, person specification and application form can be downloaded from the Diocesan website - Please see website address in the attached documents or via the apply/redirect to recruiter button.
If you wish to have an informal conversation about this role, please contact the Diocesan Safeguarding Adviser - Details in the attached documents or via the apply/redirect to recruiter button.
Closing date: Sunday 27th April 2025
Interviews: Wednesday 8th May 2025
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overview of the International Chief Support Officer
The International Chief Support Officer will assume responsibility for all central operational functions across the organisation, namely HR, Finance, Facilities, Technology and Data.
This position will ensure that the organisation’s distinct Christian identity, operational excellence and resource efficiency, is maintained globally.
We aim to support Christian communities, churches and individuals around the world who face persecution and discrimination because of their Faith.



The client requests no contact from agencies or media sales.
Position: Office Administrator
Hours: Part-time (25 hours a week)
Contract: Permanent
Location: Office-based in Belfast, Northern Ireland
Salary: Starting from £18,845 (£26,384 FTE) per annum, plus excellent benefits
Salary Band and Job Family: Band 1*, Charity
*you’ll start at our entry point salary of £18,845 (FTE £26,384) per annum, increasing to £20,023 (FTE £28,033) after 6 months service and satisfactory performance and to £21,201 (FTE £29,682) after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
The Office Administrator role is to provide a high level of customer service and support to our service users, supporters, volunteers, groups, members of the public and internal customers. Contributing to overall implementation of the Services and Support and Northern Ireland directorates’ objectives. This will be achieved by ensuring the best possible service user experience for our MS community and by proactively improving processes and ways of working.
Please note this is a part-time job working Monday to Friday from 10am to 3:30pm.
Closing date for applications: 9:00 on Friday 25th April 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Project Worker 2 - Volunteer Co-ordinator (Maternity cover)
Are you looking for a new challenge?
Would you like to join our exciting and innovative Barnardo's Swansea Bloom Service working with young people who are care experienced as they make the transition to independence?
About the Bloom Service
Barnardo's Swansea Bloom Service works directly with care experienced young people to help improve their emotional wellbeing, resilience and self confidence. Our aim is to create a positive space for them to explore their identity, passions, and potential. The support on offer includes the opportunity to take part in amazing activities, life coaching, befriending and peer mentoring.
This is an exciting opportunity for a highly motivated individual to join Barnardo's as a Volunteer, Befriending and Peer Mentoring Co-ordinator (Project Worker 2).
The contract is for 25 hours a week to cover the maternity leave of the substantive post holder until 31st March 2025.
Bloom is a growing service offering a unique opportunity for the right person to develop, co-ordinate and deliver our Volunteer, Befriending and Peer Mentoring work using established and innovative approaches. The Co-ordinator will be responsible for recruiting and managing a team of volunteers, befrienders and peer mentors who will help young people to improve their physical and mental well-being by supporting them to access a range of exciting activities, helping them to find new interests and hobbies and engage in healthy activities in the community
You will undertake the role of Volunteer, Befriending and Peer Mentoring Co-ordinator reporting to the Children's Service Manager and acting as line manager to the service's volunteers.
The successful candidate will be required to carry out the following duties (in addition to those on the generic job description):-
- Continued development and delivery of the Volunteer, Befriending and Peer Mentoring element of the Bloom service.
- Recruit and train volunteers, befrienders and peer mentors
- Effectively match volunteers/befrienders/peer mentors to support young people
- Effectively utilise the Barnardo's specialist volunteer management system (Vol 1)
- Provide ongoing support and supervision of volunteers
- Keep accurate statistical information and assist in producing service performance reports for the organisation and funders.
- Support project engagement events and empower young people to share their voice and ensure that Bloom continues to be a young person led project
- Assist in quality assurance of every aspect of the service
- The service requires flexibility of work as we support young people around their needs.
You will have:
- Experience of working within a volunteering setting preferably at the level of co-ordinating the service this can be in a employment, education, training or volunteering setting
- Experience of recruiting, inducting and retaining volunteers
- Experience of keeping statistical information and completing performance reports for funders
- The ability to line manage volunteers
- An understanding of the needs of care experienced/vulnerable young people and an awareness of the factors impacting on their lives
Bloom is made up of three elements all of which work together:
Life Coaching - there is a dedicated life coach
Giving young people the power to unlock their own potential for positive change, by providing them with the tools to build resilience, improve wellbeing and understand themselves better. Coaching empowers young people to think about and move forward positively in their lives, by creating and working towards specific goals through 1:1 sessions with our life coach.
Volunteer, befriending and peer mentoring - there is a dedicated volunteer coordinator
- Volunteers – to help with activities
- Befriending - members of the local community befriend and provide ongoing assistance to service users are moving to independence
- Peer mentors – care experienced adults who can offer invaluable guidance to care experienced young people by drawing on their own experiences
Activities there are 2 engagement workers
Giving young people regular opportunities to get together to experience activities not easily accessed by care experienced young people. Led by the expressed wishes of young people they could be experiences such as sports, adventuring, outdoor events, gardening clubs, cooking clubs.
Additional Information:
You must have the ability to travel independently to meet the requirements of the post.
You must demonstrate in your application that you currently use the skills outlined above, and in the Job Description/Person Specifications, or have used them previously in employment, education, training, volunteering etc.
This contract is for 25 hours a week to cover the maternity leave of the substantive post holder until 31st March 2026 .
Your main office base will be at Barnardo's Swansea, Heol Cadifor, Penlan, Swansea but you will be expected to work out and about in Swansea and Neath.
When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document. This should be done with an understanding of the context of the service described.
Need more information?
If you require any further information about this opportunity, please contact Christine Parry (email address can be found via the job vacancy link on our website).
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
Pay & Reward Framework
We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.
For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay.
Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application.
The client requests no contact from agencies or media sales.
To amplify CSE's mission and impact through compelling storytelling across digital channels. This role will create engaging visual content (with a focus on video) to transform complex information into accessible and engaging stories. You'll support our social media presence, develop website content that resonates with audiences, and strengthen both internal and external communications. Using your creative talents alongside analytical skills in SEO and GA4, you'll enhance our digital presence while ensuring our work reaches and inspires our wide-ranging audiences.
Pay and conditions
- The role is full-time (37.5 hours per week).
- The salary for the role will be £25,750 – £29,147 per year (starting salary will depend on skills and experience).
- You will be entitled to 25 days paid holiday (plus statutory holidays).
CSE offer a range of benefits including, subsidised bike purchase and Tech Scheme, Life Assurance, Health Cash plan, retail discounts and discounted breakdown cover and many more.
We will pay fees and expenses on relevant training courses.
Specific responsibilities
An applicant appointed to the role will be expected to:
- Be responsible for curating CSE's social media content calendar. With support from digital comms manager, produce engaging content and ensure CSE’s social channels reflect our strategic goals.
- Create engaging multimedia digital content for websites, social media and our e-newsletter including written copy (blogs, news stories, content pages), video, and graphics using Canva and Adobe Creative Cloud.
- Lead on producing video content to promote CSE’s work, including planning, filming, and editing content using Premier Pro.
- Maintain CSE’s video library, including our internal folders, processes, and YouTube channel.
- Support the Senior Communications and Brand Manager to develop CSE’s suite of branded content. This includes creating branded templates for colleagues to use as well as designing digital and print materials for projects.
- With support from the wider comms team, ensure our online presence including website, social media, email marketing and digital advertising reflects strategic goals.
- Support the day-to-day management of CSE’s website, including uploading and editing content.
- Support the digital communications manager with digital channel optimisation including PPC, SEO, social media (paid and organic) as well as re-designing pages to enhance user experience (UX).
- Commission external videographers and photographers when appropriate, dictated by project and business needs.
- Responsible for producing CSE’s monthly e-news with support from the comms team to ensure CSE’s key work is promoted to external stakeholders.
- Regularly track digital metrics and analyse performance data to optimise messaging and strategies and responsibility for monthly reporting.
To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.
Essential attributes for this role include:
- Minimum Maths and English GCSE or equivalent.
- 3- 5 years’ experience in communications, marketing, PR, or related field.
- Excellent copywriting and editing abilities.
- Proficient with CMS platforms, email marketing and social media management tools.
- Ability to create multimedia content, including high quality short videos.
- Experience planning, designing, and creating engaging visual content, both in print and online. Such as flyers, posters, graphics, and videos.
- Experience using design tools like Canva and Adobe Creative Suite.
- Experience of using GA4 or other online data and evaluation tools to inform and support digital initiatives.
- Experience using social media to create a variety of content for a wide range of topics and audiences and engage with communities or individuals.
- Experience influencing and building positive relationships with internal stakeholders.
- Experience working with brand and style guidelines and ability to adapt content to fit.
Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.
How to apply
To apply, please download and complete the application form available from our website. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification.
The closing date for applications is 5pm on Wednesday 23rd April 2025.
Interviews are expected to take place Tuesday 13th May 2025, though this is subject to change.
If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.
The client requests no contact from agencies or media sales.