Quality Manager Jobs in East Sussex

• Job Title: Marketing Manager
• Location: Remote
• Salary: £39,000
• Permanent, 35 hours per week x 52 weeks per year.

You will:

• Raise awareness of Headway services amongst brain injury survivors, their carers and family members thereby increasing demand for our support.
• Drive engagement and support from stakeholders, including healthcare professionals, politicians, celebrities, grant-making bodies, and prospective fundraisers / donors.

WHAT YOU WILL DO:

• Lead the review and development of the Headway brand
• Develop and launch campaigns to raise the profile and reputation of Headway
• Implement campaigns that meet organisational need such as promotion of services, recruitment of volunteers or a shop donation appeal.
• Create and disseminate promotional materials such as an impact report as well as leaflets, flyers, posters and digital assets relating to Headway services.
• Oversee the production of videos, testimonials, and photography for use in promotion of Headway and its services.
• Develop and implement brand guidelines to include visual and tone of voice guidance
• Ensure brand consistency of all Headway materials

ABOUT YOU

We’re open-minded & welcome all applicants who believe they can succeed. Though ideally, you will:

• Have experience in creating and implementing successful marketing campaigns, ideally within the nonprofit sector.
• Have a highly collaborative working style, fostering teamwork and cross-functional cooperation.
• Expertise in developing strategic marketing initiatives that align with organisational goals.
• Strong skills in data analysis and reporting to measure campaign performance and inform decision-making.
• Excellent organisational abilities, with a track record of managing multiple projects and meeting deadlines efficiently.
• Exceptional verbal and written communication skills, ensuring clear, effective messaging across all channels.
• Skilled at tailoring content for diverse audiences while maintaining consistency in the brand’s tone of voice and key messaging.

BENEFITS

As a staff member at Headway - the brain injury association you’ll have access the following range of benefits;

Financial Security

• Competitive Salaries
• Pension - You’ll be automatically be enrolled into the People’s Pension with Headway contributing between 3 – 6%
• Occupational Sick Pay Scheme – Increasing with length of service.
• Death in Service Benefit - You’ll have the security of knowing if anything happens to you your loved ones will be provided for

Flexible Working

• Remote working – For the majority of our roles we can facilitate fully remote or hybrid working.
• We understand that a healthy work-life balance is essential for our team to thrive. Headway - the brain injury association offers flexible working arrangements, promoting well-being and ensuring you can take care of yourself while you care for others.

Wellbeing

• You’ll benefit from a fully comprehensive 24/7 Employee Assistance Programme including access to counselling services.
• Eye Test Vouchers
• Mental Health First Aiders

Holidays and leave

• You’ll get 25 days leave incrementally increasing to 30 days based on service plus Bank Holidays.

Benefits

• You’ll have access to a range of shopping and lifestyle benefits and discounts through our IMHR Plus Privilege membership.

ABOUT US 

Headway - the brain injury association plays a pivotal role in supporting individuals and families affected by brain injuries. Our comprehensive services encompass rehabilitation, counselling, and practical assistance to help survivors regain independence and improve their quality of life. Headway - the brain injury association is at the forefront of raising awareness about the challenges faced by those with brain injuries and advocates for their rights, ensuring they receive the care and understanding they deserve. Through a combination of educational initiatives, community outreach, and personalised support, Headway - the brain injury association strives to rebuild lives, offering a lifeline to those navigating the complexities of brain injury recovery.

Embark on a fulfilling career with Headway - the brain injury association and join our compassionate team and contribute to our mission of rebuilding lives after brain injury. Make a meaningful impact with Headway - the brain injury association, where every role plays a crucial part in empowering those on the path to recovery.

SAFEGUARDING

At Headway UK we are committed to the safeguarding and welfare of vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow best practice as set out within the Care Act 2014. All successful applicants will be subject to safer recruiting procedures and will be required to complete mandatory pre-employment checks including a DBS check and two satisfactory references.

EQUALITY, DIVERSITY AND INCLUSION

We recognise, value and champion diversity and inclusion. We want to ensure are staff population reflect the diverse service users that we support. For us diversity and inclusion is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. Inclusion means providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives.

We are also committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee.

Thank you for your interest in Headway - the brain injury association and we look forward to getting to know you!

Next steps

• Closing date: 28th October 2024
• Shortlisting date: 29th & 30th October 2024
• Interview: 7th and 8th November 2024

Role purpose

As part of our strategy, you will be responsible for leading the delivery, direction, and management of our ambitions to empower a more diverse range of young people with opportunities to develop essential leadership and life skills regardless of their background.

You will act as an influential member of the organisation’s Leadership Team to set, establish and deliver the Programmes and Projects Strategy aimed at supporting growth, reach, and impact of Leadership Skills Foundation programmes among underserved and/or under-represented communities and individuals.

In addition to establishing and managing relationships with external stakeholders at national, regional, and local levels, you will work as a pivotal member of the leadership team to embed this area of work across the organisation and benefit thousands of young people across the UK.

This role will require positive and proactive internal working relationships to be created with other teams and colleagues to support organisational objectives and goals.

Main duties and responsibilities

1.Responsible for leading and managing agreed and supported programmes, creating and supporting effective implementation and delivery systems.

2. Empower and equip programme team members, allocating resource to effectively deliver agreed and supported projects and their goals/KPIs.

3. Work collaboratively with partners and stakeholders to successfully influence and deliver agreed programme objectives and key results.

4. Manage agreed programme budgets and forecasting liaising with Leadership Skills Foundation colleagues and funders as appropriate.

5. Responsibility for implementing internal performance metrics to demonstrate effectiveness, influencing programme management, monitoring and evaluation.

6. Ensure all project milestones, contractual and reporting requirements are met to the agreed standard.

7. Develop and present clear insight and analysis to drive the improvement of strategic, business and operational planning and delivery.

8. Develop management practices that support consistent programme delivery and high-quality outcomes.

9. Ensure risk management and mitigation processes are in place across all programmes and communicated effectively.

10. Maintain a working knowledge and up to date awareness of the landscape and audiences the Leadership Skills Foundation works with and aspires to work with.

Head of Department Duties and Responsibilities

1. Implement the “one company” vision/culture and demonstrate its impact.

2. Carry out environmental scanning to recognise opportunities and challenge and formulate appropriate actions to position the Foundation in line with its agreed objectives.

3. Be accountable and responsible as required on projects to deliver the foundation’s vision.

4. Implement and develop appropriate business management capabilities and practice across the organisation.

5. Operationally implement the strategy and set work expectations as agreed by the board and SLT.

People Management Responsibilities

· Research Manager

· Local Delivery Lead

· Working with other Heads of Department whose direct reports will support the delivery of programme goals and activities

Key Relationships

Internal

· Director of Engagement (line manager)

· Direct reports: Local Delivery Lead and Research Manager

· Head of Departments: Innovation; Marketing & Communications; Business Development; Accreditation & Standards; Finance & Customer Support.

· Leadership Team including - Directors of: Innovation & Standards; Finance and Operations, and Chief Executive.

· Innovation Officers

· Finance Manager

External

· Strategic partners including organisations such as Sport England.

· National and regional network and delivery partners.

· Key local delivery centres

Skills, experience and knowledge

Essential

· A proven track record in managing, leading and exceeding purpose-driven complex programmes with challenging targets and timescales.

· Experience of overseeing a portfolio of delivery projects/programmes and supporting individuals/teams to deliver these within time, budget and scope.

· Significant experience of engaging and motivating internal stakeholders and teams and presenting information concisely.

· Confidence to act as the key contact point and ambassador for delivery programmes and Leadership Skills Foundation.

· Familiarity with setting and delivering operational workplans and working collaboratively with teams to achieve them

· Experience of senior decision making, leading a department or project team.

· Experience of proactively and effectively establishing and managing stakeholder and partner relations.

· Analytical thinking and evaluation skills

· Strong interpersonal and communication skills with the confidence and ability to adapt styles to manage up, down, and across peer groups.

Desirable

· An understanding of resource planning requirements

· Process improvement and change management experience.

· Experience of collecting, analysing, interpreting, and presenting data and insight.

· Experience of programme innovation, development, and design

· An understanding of the sport and physical activity landscape in the UK.

· Experience of informal education or skill development programmes

· Experience of risk oversight.

Personal qualities

· A confident, collaborative leader that wants to make a positive social difference.

· Pro-active with the ability to work on own initiative collaboratively and independently.

· Effective and confident communicator.

· Adaptable to operational requirements with an openness to give and receive constructive feedback as part of a growth mindset.

· A creative, problem solver with a focus on the individuals and groups benefitting from our programmes.

Full driving license and ability to drive is required

Job Opportunity: Technical Project Manager

Thank you for your interest in joining the Sortition Foundation. We hope this document encourages and inspires you as you consider this opportunity.

Location: This is a home-based remote position open to applicants globally. We currently employ people based in Hungary, the UK and Australia and we value the diverse perspective that candidates from different geographies can bring to our team. We encourage applications from all qualified candidates, regardless of location, and are committed to finding the best fit for our team.

Salary: We offer a competitive salary and benefits package that considers the cost of living in the country of employment. The UK salary for this role will be £50,608.89 per year (Band B) pro rata based on our Global Salary Scale adjusted for cost of living according to your location and paid in your local currency.

Benefits: We also offer 40 days of leave per year (including national holidays), an equipment and furniture allowance, two in-person team days per year, and much more.

Hours: 35 hours/week (job-sharing is also possible). We operate on a flexible schedule; you will work your hours whenever you’d like, whilst also accounting for in-time virtual meetings.

Contract length: 1 year fixed term contract, with possibility of extension, subject to funding availability and performance in the role

Reporting to: Director of Sortition Services

Management Responsibilities: None

Application deadline: 09.00am (UK time) 21 October 2024. Details of how to apply at the end of this job description.

About the organisation

The Sortition Foundation is a not-for-profit company that exists to transform politics and upgrade democracy. We recruit people from all walks of life for citizens’ assemblies in the UK, Australia, Europe, and around the world, with clients including national governments, local governments, cultural, technology and other organisations. The surplus generated from this work funds our campaigning for the institutionalisation of these assemblies at local and regional/national level. We are structured as a workers co-operative and our core values are to be caring, courageous and curious. We have a small and growing team across the UK and Australia and a subsidiary organisation, Sortition Europe, based in Hungary.

About the role

We’re looking for an experienced project manager interested in the deliberative democracy field to deliver selection and stratification services to customers, to enable randomly selected processes to take place at all levels of government & society. As a project manager, you will be responsible for ensuring a smooth journey for our customers and a high quality of service delivery. 

Responsibilities

• Liaise with customers to manage selection and stratification services

• Co-ordinate the design, printing and postage of invitation materials, including the random selection of addresses for the invitations to be sent to

• Developing web-pages (using a CMS) for customers to enable registration for randomly selected events

• Developing spreadsheets and back-end processes to enable random selection for events

• Co-ordinating the confirmation of selected participants and replacing those who drop out

• Preparing reports for customers

• Working closely with other members of the delivery team to support each other

• Keeping abreast of best practice in sortition and deliberative democracy

Essential skills and experience

• Experience in managing projects independently

• Excellent interpersonal and communication skills, both verbal and written, facilitating clear and effective exchanges

• Expertise in spreadsheets, including advanced functions and formulas

• Technical fluency in simple coding in any of the following: python, javascript, Google Apps script, and HTML/CSS

• Ability to understand demographics and statistics and large data sets

• An ability to self-start, work flexibly and on your own initiative

• An ability to demonstrate a commitment to the values of the Sortition Foundation that guide our goals: Collective Wisdom and Social Justice.

• An ability to demonstrate a commitment to the values of the Sortition Foundation that guide our culture: Curious, Caring and Courageous.

Desirable Skills:

Optionally, there are some additional skill sets that we would be interested in identifying in applicants, but which do not form the core part of the project manager role and are therefore not essential: 

• An understanding of sortition and deliberative democracy

• Technical skills in software systems development and maintenance and experience with NationBuilder (liquid, and templates)

• Ability to strategically expand and leverage networks to benefit the organisation and advance business objectives

• Ability to establish and maintain professional relationships with key stakeholders, clients, and industry peers

• Attend conferences and networking events

• Business development and sales

• Write papers and give talks at conferences and events

• Strong analytical and problem-solving skills with the ability to troubleshoot and resolve technical issues efficiently

• Experience with integrating coding solutions and spreadsheet tools to streamline workflows and enhance productivity

The successful candidate will be highly organised, self-motivated and independent; everyone works from home with substantial freedom to choose their own hours.

Benefits:

• Holiday allowance: 40 days of annual leave including public holidays (pro rata)

• Flexible Working: Flexible hours and the option to work remotely

• Pension Contributions: 3% employer contribution to your pension (if you’re UK-based)

• Sick Leave: 20 days of sick leave per year (pro rata)

• Social Events: Regular social events and in-person gatherings

To apply, please email your CV and a short covering letter with the subject line, “Technical Project Manager Application.” The closing date for all applications is 09.00am 21 October 2024 (UK time). If you require additional time, please contact us by 14 October 2024 at the above email address and we will do our best to accommodate.

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process. If you would like to request any adjustments, please contact us. We also offer reasonable adjustments on the job.

If you would like to discuss the role or have any questions, please do email us.

Our intention is to hold interviews (virtually) on 5 and 6 November 2024. We will share the questions with you two days prior to your interview. Should you be offered the role, we will ask for two references from you.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, gender identity, religion, sexual orientation, age, veteran status or other categories protected by law. 

About Brightside

Brightside is on a mission to help young people make confident and informed decisions about their future. For over 20 years, we’ve used technology to connect young people facing barriers with inspiring mentors. We deliver online mentoring programmes in collaboration with schools, universities, businesses and charities to provide young people with access to networks, online career information and high-quality mentoring. Read our latest impact report here.

Role overview

The Senior Programme Manager will lead our delivery team and work closely with the Partnership Manager to ensure that we’re designing and delivering mentoring projects that meet our partner objectives. The postholder will line-manage key staff in the delivery team, delegate programme activity and oversee quality across our portfolio. The postholder will be accountable for engagement across our portfolio and for ensuring we meet targets and key performance indicators set by our partners for project outcomes.

The postholder will also lead the delivery of Brightside Mentoring, our London based mentoring project that’s currently funded until 31 December 2025. This will involve leading the ongoing design of the project as we learn from each cohort, recruiting young people to take part from across our London networks and reporting to the funder on project progress. Our ideal candidate will therefore be based in or around London, as frequent travel will be required.

Responsible for (our partner portfolio)

• Overseeing project deliverables across our portfolio, ensuring tasks are delegated across the team and that deadlines are met
• Chairing weekly delivery team meetings to stay on top of project launches, delivery updates and upcoming evaluations
• Ensuring that roles and responsibilities for project delivery are clear across the delivery team
• Collaborating with the Partnership Manager to manage our approach to risk across the portfolio
• Collaborating with the Data and Insight Manager to ensure recommendations and learning are embedded into future projects
• Monitoring quality in our project delivery, and developing systems to do this efficiently
• Managing our training calendar, ensuring that mentor and mentee training sessions are staffed as required
• Overseeing our training content, reviewing as necessary
• Acting as an escalation point for challenges that may arise in projects
• Acting as an escalation point for any safeguarding concerns
• Providing monthly reports to the Senior Leadership Team on progress with strategic programmes and the portfolio
• Proof reading end of programme evaluation reports

Responsible for (Brightside Mentoring)

• Acting as Programme Lead for Brightside Mentoring, our London-based mentoring project (currently funded until December 2025)
• Leading the programme design process, embedding learning from previous cohorts and addressing previous challenges through innovation
• Working closely with the Partnership Manager to lead mentee recruitment, ensuring that we’re reaching young people and getting them onto the project
• Attending recruitment events across London, working with contacts in and beyond our network to recruit young people
• Delegating tasks across the delivery team
• Working with the Interim Head of Innovation to recruit volunteers
• Ensuring that all volunteers are trained and DBS-checked before participating

Accountable for

• Engagement across our portfolio – monitoring participation of mentors and mentees, identifying success, challenges and developing strategies to improve engagement
• Programme management processes – ensuring we implement robust programme management processes that lead to success, with clear workflows for the team to follow
• Programme records – ensuring that the delivery team keep accurate records of meetings, updates and learning
• Participant conversion – ensuring that as many young people as possible fully participate in programmes after they sign-up

Team working

• You will be line managed by the Interim Head of Innovation
• You will line manage a Programme Manager and the Data and Insight Manager
• You will lead the delivery team and chair weekly team meetings
• You will work closely with the Interim Head of Innovation and Partnership Manager to lead the Programmes Team

Essential criteria

To be successful in this role, you should:

• Be strongly aligned with our mission
• Embrace Brightside’s values and contribute to a positive staff culture
• Understand the challenges faced by young people in education and careers
• Demonstrate a significant track record in programme management
• Be confident in delegation
• Have significant experience in making data-driven decisions (using insights to inform programme design)
• Have a strong track record in leadership and team coordination
• Have experience of line management
• Be able to build strong relationships and collaborate well with others
• Have excellent organisation and prioritisation skills
• Be able to work to tight deadlines and manage competing priorities

Desirable criteria

We are especially interested in candidates who:

• Have experience using Salesforce or other CRM software
• Have experience of using project management software such as Monday .com for tracking deliverables

A DBS check at the enhanced level will be required for successful applicants

Your development

You will be supported and challenged in this role. All staff can get involved in activities across the organisation. We are committed to the learning and development of staff and your line manager will work with you to create a personal development plan to support your growth and career progression.

We’re committed to promoting a diverse and inclusive community where everyone can be themselves and succeed in the workplace and beyond. Our culture is inclusive and supportive to staff from all backgrounds, and we provide flexible policies to cater for the differing needs of all staff.

Salary and benefits

Salary: £35,900- £38,900

Contract: Fixed term (ending 31 December 2025)

Hours of work: 37.5 hours a week (full-time)

Holiday allowance: 25 days

Other benefits include:

• Three days additional leave between Christmas and New Year
• Three days of volunteering leave
• Tenancy deposit loan scheme
• Up to one month ‘work from anywhere’ policy
• Employer pension contributions
• Flexible working hours
• Regular staff socials
• Option to buy up to five additional days of annual leave

Application instructions

• Submit an answer via CharityJob to the following question: ‘Describe a successful programme you managed. What strategies or actions did you take that contributed to its success?’
• Submit a one-page cover letter, outlining how you meet the role’s essential criteria
• Submit your CV

Applications must be submitted by 8am on Monday 21 October

Applications without a cover letter will not be considered

Successful applicants will be invited to first interviews from the week commencing 28 October

Successful applicants from the first interview will be invited to a second interview on the week commencing 4 November. The second interview will include a presentation and/or task.

The successful candidate will work 35 hours a week over 5 days, including evening and weekend work as required by the company. This role will cover North England, Scotland and Northern Ireland however the successful candidate will need to be based in Northern Ireland.

At Help for Heroes, we believe those who serve our country deserve support when they are wounded. Every day, men and women have to leave their career in the Armed Forces as a result of physical or psychological wounds; their lives changed forever. We help them, and those still serving, to recover and get on with their lives.

And who are we you’re wondering? We are experts and beginners. Generalists and specialists. Ordinary people with an extraordinary passion towards making a positive change to the lives of our veterans (and having fun while doing it).

As One Team we share a philosophy – I.C.A.R.E. It’s the way we walk and talk, the way we interact with others and how we approach everything we do. We are:

Innovative – Collaborative – Authentic – Resourceful – Energetic. 

We have an incredible opportunity for a COMMUNITY BUILDER to join our Community Development team.

Please see below for more information on what just might be your future role.

About The Role  

The Help for Heroes Community Development team are looking to recruit a team of Community Development Managers to assist in their reshaped participation and connection strategy. Using Asset Based Community Development, we seek to support the charity’s objective to enhance reach and positive impact for members of the Armed Forces Community facing challenges within their local communities.

As a Community Development Manager, you will lead and inspire a team of Community Builders, fostering collaboration, innovation and commitment to community impact working in an ABCD informed way. The aim is to connect and re-engage members of the AFC with the services at Help for Heroes and within the wider community. 

This is an exciting and varied role for dynamic and confident individuals, in which the right candidate will work directly within communities across the UK; bringing the Armed Forces Community together to improve wellbeing and make the community a better place to live. The main purpose of the role is to contribute to the leadership of an integrated, community development and hybrid volumizing offer which improves reach and sustained positive impact for members of the Armed Forces community. 

About You

You will be responsible for the effective line management of a dispersed community-based team and have experience managing co-designed/co-delivered community development initiatives. You will recognise the potential for growth and expansion within these communities and empower local people to exact changes focused on what’s important to them. 

You will have a genuine professional commitment to ABCD informed delivery, possess the capacity to work collaboratively with others and pilot projects for new community development initiatives by identifying and creating viable plans for growth and expansion to increase reach, impact and accessibility across the AFC.  

Key Responsibilities

• Coordinate locality-based Community Development related services 

• Provide line management for a regionally specific team of Community Builders, positively participating in line management meetings, annual appraisals, monthly and quarterly team meetings as required facilitating 1:1 and group line management supervision including volunteers 

• Act as safeguarding and health and safety lead for your regional team ensuring safe practice 

• Set clear objectives and performance expectations for Community Development colleagues/volunteers and programme activity

• Identify and leverage community assets and resources to support community development initiatives 

• Support the collation of evidence and impact data 

PLEASE NOTE: There is a requirement for frequent travel extensively within the regions allocated for this role. There will be evening and weekend working as required and flexibility in working hours is necessary to ensure a total of 70 hours is covered over a 2-week period so please take this into consideration before applying. 

We are looking for someone with the following: 

• Educated to degree level in a relevant field (Social Science, Community Development, Health and Social Care), related field, or hold an equivalent professional Community Development qualification. 

• Demonstrable experience of senior management/leadership of a Community Development team or integrated multi-disciplinary service informed by Community Development principles 

• Proficiency in managing projects from conception to completion  

• Outstanding written and verbal communication skills, with the ability to articulate complex ideas clearly and persuasively 

About The Team 

You will work as part of the Community Development team; this newly formed team will approach working in defined localities using an asset based community development approach. Together the Community Development Managers and the Community Builders will strengthen local communities using resources and networks that are readily available. You will do this to proliferate opportunities for sustainable participation and engagement alongside a multi-disciplinary team in order to support the Armed Forces Community to live well after service. 

Please see job description for more details about the role.

What We Offer

To enable our employees to thrive in all aspects of their lives we proudly support flexible working practices. You can tailor your working day around your work and private commitments providing you maintain high class service to the team and our veterans at all times. And there are also a wide range of other benefits we offer like 29 days paid holiday, enhanced family friendly packages, health cashback plan.

*Previous applicants do not need to reapply*

About Brightside

Brightside is on a mission to help young people make confident and informed decisions about their future. For over 20 years, we’ve used technology to connect young people facing barriers with inspiring mentors. We deliver online mentoring programmes in collaboration with schools, universities, businesses and charities to provide young people with access to networks, online career information and high-quality mentoring. Read our latest impact report here.

Role overview

The Data and Insight Manager will be responsible for monitoring and evaluating quality and impact across our mentoring programmes. The postholder will work closely with our Programme Managers to build evaluation frameworks that reflect our partners’ objectives and support the delivery team to plan projects that deliver on the partners’ target outcomes. The postholder will lead on analysing end of project survey data, drawing insights and recommendations and using these to write and deliver end of project evaluation reports. The Data and Insight Manager will monitor impact and outcomes across our portfolio and support our Senior Leadership Team to understand the impact our projects are having across our mentoring portfolio.  This is a varied role, suited to candidates interested in using data and insights to improve processes and articulate impact to a wide range of audiences.

Responsible for

• Creating evaluation frameworks for our projects based on logic modules, ensuring our mentoring delivery is outcomes-driven
• Collaborating with the programme delivery team to ensure partner aims are embedded in evaluation frameworks alongside our organisational Theory of Change
• Creating and maintaining Power BI dashboards to oversee end of programme and termly impact data
• Sharing start of programme data with the delivery team to encourage in-project changes based on findings
• Analysing quantitative and qualitative data to use in evaluation reports and to support wider organisational activity
• Writing end-of-project evaluation reports, using data to make recommendations
• Overseeing the efficiency and accuracy of our data collection tools
• Proofing and testing evaluation surveys to ensure accuracy of questions and survey logic
• Reviewing and improving our evaluation planning and reporting templates as appropriate (including focus group templates and documentation)
• Delivering focus groups and/or interviews as required by project evaluations or wider organisational impact reporting
• Termly data analysis of outcomes across our portfolio to track impact progress
• Working with the fundraising team, using our data and case studies to bring our impact to life
• Using our significant qualitative and quantitative data to explore hypotheses
• Identifying patterns or results that help us to understand our impact and key drivers to ensure a high-quality experience for our mentees and mentors

Accountable for

• Evaluation processes – embedding systems to collect essential information and context from the programmes team for writing evaluation reports
• Embedding learning – ensuring that there are systems in place for project learning to be captured in future project plans
• Accurate data collection – ensuring that all surveys are set-up correctly and that data is gathered accurately

Team working

• You will be line managed by the Senior Programme Manager
• You will work closely with the programmes team to gather partner aims and objectives to support evaluation frameworks and reports
• You will work closely with the fundraising team to support their work in communicating our impact

Essential criteria

To be successful in this role, you should:

• Be strongly aligned with our mission
• Embrace Brightside’s values and contribute to a positive staff culture
• Understand the challenges faced by young people in education and careers
• Significant experience in evaluation methodologies, such as logic models and Theory of Change
• Significant experience in creating and using Power BI dashboards (or similar systems) to analyse data
• Demonstrate a strong track record in data analysis
• Significant experience in evaluating a project or process from start to finish
• Be comfortable working with stakeholders from non-analytical backgrounds
• Strong writing and editing skills with attention to detail
• Have experience of monitoring impact and project outcomes across several projects
• Demonstrate a strong track record of translating complex findings into accessible reports and presentations for a wide range of audiences
• Be solutions-focused with the ability to work through challenges with others
• Be able to use creativity to find stories in project data
• Have excellent organisation and prioritisation skills
• Be able to manage competing deadlines

Desirable criteria

We are especially interested in candidates who:

• Have experience using Salesforce or other CRM software
• Have experience of using project management software such as Monday .com for tracking deliverables
• Knowledge and understanding of social mobility and/or the fair access sector
• Experience of integrating youth voice into evaluation methodologies
• Have experience in facilitating focus groups and interviews

A DBS check at the enhanced level will be required for successful applicants

Your development

You will be supported and challenged in this role. All staff can get involved in activities across the organisation. We are committed to the learning and development of staff. Your line manager will work with you to create a personal development plan to support your growth and career progression.

We’re committed to promoting a diverse and inclusive community where everyone can be themselves and succeed in the workplace and beyond. Our culture is inclusive and supportive to staff from all backgrounds, and we provide flexible policies to cater for the differing needs of all staff.

Salary and benefits

Salary: £30,400-£35,900

Contract: Fixed-term (ending 31 December 2025)

Hours of work: 37.5 hours a week (full-time)

Holiday allowance: 25 days

Other benefits include:

• Three days additional leave between Christmas and New Year
• Three days of volunteering leave
• Tenancy deposit loan scheme
• Up to one month ‘work from anywhere’ policy
• Employer pension contributions
• Flexible working hours
• Regular staff socials
• Option to buy up to five additional days of annual leave

Application instructions

• Submit an answer via CharityJob to the following question: ‘Can you give an example of how you've used data to drive decision-making in a previous role?’ 
• Submit a one-page cover letter, outlining how you meet the role’s essential criteria
• Submit your CV

Applications must be submitted by 8am on Monday 28 October

Applications without a cover letter will not be considered

Successful applicants will be invited to interviews from the week commencing 4 November.

A second interview for successful candidates will involve a task and/or presentation.

Brightside will conduct a blind recruitment process, removing names and gender-identifying features from applications before being reviewed by the hiring manager for shortlisting.

We are delighted to be working in partnership with Canine Partners, a registered charity that transforms the lives of people with physical disabilities by partnering them with assistance dogs. Their amazing dogs bring a greater independence and quality of life to their partners, offering security, companionship, and practical help with everyday household tasks. These life-changing dogs also provide psychological and social benefits including increased independence, confidence, social interaction, and self-esteem.

We are seeking a new Senior Corporate and Community Fundraising Manager. This is an exciting and essential role that will help raise awareness of Canine Partners and boost income from a variety of high-value corporate and community sources. We are looking for someone with a friendly and proactive approach to be a key driver in growing their corporate partnerships portfolio. Leading a small team, you will focus on nurturing existing high-value relationships and creating new ones that will enable Canine Partners to expand the work they do.   

The successful candidate must be able to demonstrate:

• Proven track record of success in corporate fundraising.
• Excellent experience in developing and implementing fundraising strategies.
• Excellent relationship-building and communication skills.
• Strong leadership and team management abilities.
• Proven ability to manage budgets and achieve fundraising targets.
• Genuine passion for Canine Partners' mission and a desire to make a difference.

This is a wonderful opportunity to join an ambitious and caring charity that helps disabled people live life to the full. You'll be part of a friendly and supportive team and will have plenty of chances to spend time with some amazing dogs.

For more information, please contact Nick Thomas, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law.

Location: Hybrid or homebased working. Regular travel throughout the UK to visit corporate partners and attend meetings or events, occasional overnight stays.

Closing date: 3rd November 2024

Please note applications are being reviewed and interviews will be conducted on a rolling basis. When a suitable candidate is found the role will close, so please apply without delay to avoid disappointment.

A note from Charisma

Don’t feel like you meet all of the requirements?  We’d still love to chat, we’re a people first recruitment partner.  We specialise in charity recruitment with over 22 years’ experience working as a consultancy who support inspiring professionals find the perfect roles in transformational organisations.

Are you passionate about making a difference in the lives of vulnerable people who are overlooked and isolated? Join Myelopathy(dot)org as a Helpline Service Manager and lead the launch of our groundbreaking pilot helpline service!

With initial funding from The National Lottery for one year,you'll play a pivotal role in planning, delivering, and evaluating the charity’s ambitious new pilot helpline service - the first of its kind across the UK.This is a unique opportunity for an ambitious and diligent person  to be at the forefront of a life-changing initiative. Working alongside a dedicated team to drive forward our mission and make a real impact in the Degenerative Cervical Myelopathy (DCM) community, you will be involved with a great charity team in a position where they will be able to help establish a new service that will greatly help many people across England. 

Our mission is to be the catalyst that positively transforms patient outcomes in Degenerative Cervical Myelopathy (DCM) through patient support, patient and professional education, global awareness, and worldwide research. As our Helpline Service Manager, you will lead play a crucial role in leading this mission forward. 

We are looking for a Helpline Service Manager to play a crucial role in managing and overseeing the project plan that will enable us to set up and establish the helpline, and to have the foundations in place to enable the day to day running of this helpline.

What you will do:

1. Manage the planning, delivery, and evaluation of a new pilot helpline in line with strategic and operational objectives.

2. Work to develop and maintain effective working relationships with internal and external stakeholders.

3. Recruit, train, and manage a team of volunteers.

4. Work within a quality assurance framework.

5. Play an active part in taking forward the helpline project strategy, vision, and values                                          What you will bring: 

• Significant experience in leading and developing large-scale, high-quality services, including ideally experience in helpline service management.
• Proven success in coordinating projects, managing every stage from initial development to final evaluation.
• Strong communication skills, both written and verbal, with a talent for engaging and connecting with varied audiences.
• Advanced IT proficiency, particularly with Microsoft Office, combined with excellent organizational, people management, and customer service skills, ensuring effective task prioritization and timely completion.

This is an incredibly exciting time at Myelopathy(dot)org and we would love for you to join us! As a small charity, you will have direct impact in your role, and will seee the life-enabling difference you are making first-hand. You will  work closely in an incredibly supportive work environment and will have flexibility with a remote role. We will work to adapt wherever possible to accomodate the right candidate. 

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the job description and person specification. 

Job specification
Post title: European Outreach and Engagement Manager
Location: Remote working (but note that occasional travel – to attend team meetings in the UK and other ad hoc meetings/conferences – is required)
Salary: £33,000 to £37,000 FTE, depending on experience (£20,000 to £22,500 for 3 days)
Part time: 3 days a week (24 hours per week)
Contract: This is a permanent role
Responsible to: Strategy Director
Deadline for applications: Friday 11 October 2024

Job description
Main purpose of role
We are looking for a professional with at least 5 years’ experience in membership management, stakeholder engagement and events to lead our outreach and engagement activities for the Parkinson’s community across Europe.

Key tasks

• Strategic membership activities including:
  • Management of the Parkinson’s Europe Membership Steering Group
  • Leading Parkinson’s Europe membership recruitment and diversification
  • Reviewing and expanding Parkinson’s Europe membership benefits
  • Leading the development, delivery and analysis of the biannual Parkinson’s Europe members survey
  • Supporting the Parkinson’s Europe Member Liaison Lead with membership communications
• Outreach and engagement activities including:
  • Partnership support activities with relevant NGOs and institutions – for example, European Federation of Neurological Associations (EFNA), The European Patients’ Academy on Therapeutic Innovation (EUPATI), and the European Patients’ Forum (EPF)
  • Engagement with other associations related to Parkinson’s that do not currently fit in our formal membership
  • Supporting the second phase development of Parkinson’s Europe’s newly launched Engagement Network
• Development of a new knowledge building programme for Parkinson’s Europe Member Organisations (which is a key feature of our new strategy for 2025 and beyond). This will involve:
  • Identification of members’ needs and priorities
  • Planning and delivering a structured programme of webinars, workshops and resources to support the identified needs and priorities. This will include:
    • Identifying and building relationships with speakers and facilitators with the help of the Parkinson’s Europe team
    • Identifying existing resources to help deliver the programme
    • Leading the development of new resources and tools for members
• Event management
  • Lead the development and delivery of a biannual Parkinson’s European Forum
  • Plan and lead the twice-yearly members meeting
  • Support the Director General and Board Secretary at the AGM as required
• Supervision of the Member Liaison Lead

Person specification

• Interest in the issues that impact people affected by Parkinson’s
• Membership management experience
• Project management experience as well as line management experience
• Experience of organising and running events
• An excellent communicator, and able to build and maintain effective relationships with a wide range of stakeholders from different countries including patient groups, patients, health professionals, caregivers and volunteers
• Team player and self motivated, and able to work autonomously with minimal supervision
• Excellent communications and IT skills with strong attention to detail
• Excellent command of the English language and ideally an additional European language

At Parkinson’s Europe, we strongly believe in – and take seriously – our responsibility to nurture and support as inclusive and diverse environment for our team as possible in order to empower everyone working with us to grow, develop and thrive both personally and professionally. 

Parkinson’s Europe is an equal opportunities employer, and we respect and honour all of our team’s unique characteristics. We also welcome applications from those who are returning from career breaks, maternity leave and/or caring responsibilities. And we are always open to hearing feedback from our team and others about how we can be the most supportive and inclusive employers possible.

Finance Manager | £50,000 - £55,725 | Permanent | Fully Remote / Home Based

For the UKs largest not-for-profit social enterprise in the employment and social mobility sector, we are recruiting a Finance Manager. This role will provide high quality financial information and analysis to stakeholders, supporting decision-making. This is a highly commercial role and will ensure service quality is maximised, and financial performance targets are achieved. The Finance Manager will manage a Management Accountant and will suit someone happy to work fully remotely whilst developing excellent relationships across a large, multi-location organisation.

Main Duties:

• Partner with stakeholders ensuring robust business plans and financial targets are achieved
• Work with Senior Finance Managers to identify risks and opportunities impacting the delivery of business plan performance
• Partner with stakeholders to present and interpret financial and non-financial analysis, assisting in decision-making
• Support the business in planning and implementing cost and performance improvements
• Review, assess and report on performance to budget and forecast and provide monthly key variances in budget, actual and forecast and key KPI variances for consolidation
• Support and lead annual divisional budget setting process and the production of annual forecasts
• Support year-end close-down processes, supporting the annual report and accounts
• Work with external commissioners and funders in providing reporting and financial returns
• Drive continuous improvements to processes, automation and financial controls
• Line manage and develop the Management Accountant

Person Specification:

• CCAB Qualified with substantial experience of working in financial management across a complex organisation
• Experience producing management accounts, budgets and forecasts
• Experience supporting annual accounting cycle and longer-term financial planning requirements
• Experience of financial planning, costing, and option / investment appraisals
• Experience of planning, reporting, and supporting budget holders
• Ability to work proactively in a fully remote / home working environment
• Experience supervising or managing staff
• Excellent Excel and ideally Agresso BW experience

________

As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

Company Description

Founded in 1922, the Institution of Chemical Engineers (IChemE) is the UK based and internationally recognised qualifying body and learned society for chemical, biochemical and process engineers. We exist to advance chemical engineering’s contribution for the benefit of society and strive to achieve our mission of Engineering a sustainable world.

We support our 31,000 members across the world in applying their expertise and experience to make an influential contribution to solving major global challenges, and we are the only organisation permitted to award Chartered Chemical Engineer status and Professional Process Safety Engineer registration.

Position

We are looking for a dynamic and proactive Senior Regional Engagement Manager to lead our dynamic UK field force, offering clear and supportive management to ensure high performance, and supporting our growth efforts in existing and new global markets.

As an integral part of IChemE’s management team, the role holder will represent the organisation’s key field force, supporting and driving operations through frequent liaison with other IChemE management, functional teams, member groups and committees. They will be a key contributor to achieving IChemE’s strategic goals

Alongside team leadership responsibilities, the role holder will develop and deliver their own regional strategy, working with regional HEIs, employers, and other priority partners to identify, nurture and grow sustainable relationships and engagement opportunities that positively impact IChemE’s member recruitment, engagement, and retention.

This is a field based role and as such extensive business travel will be involved, including a requirement to frequently attend the IChemE offices in Rugby and / or London.

This role is for a fixed term of 12 months in the first instance, with potential to extend to a permanent role subject to achievement of key deliverables.

Requirements

Our ideal candidates will have:

• A minimum of Degree level education
• At least 5 years work experience or proven practical and diverse work experience in a related field
• Be highly proficient and confident in people and change management

They will be able to demonstrate the following knowledge and experience:

• Experience and sound working knowledge of chemical, biochemical, process engineering and / or related sectors
• Experience developing and driving business plans to support execution of strategic plans
• At least 5 years’ experience working in a member engagement, business development, or sales-related role
• Proven experience forming partnerships and networks at the highest level with other organisations which bring mutual benefit
• Proven experience in leading a key account management framework

·Line management experience and ability to lead and motivate a team of individuals.

• Demonstrable experience of delivering and reporting against ambitious targets, KPI’s, budgets and deadlines
• High level of IT literacy including common Microsoft Office applications, on-line conferencing, web-meetings, and bespoke membership/customer databases

Key responsibilities of the role include:

1. Employer engagement: through world class key account management, identify and develop links with a growing number and breadth of employer partners to grow our member base and increase engagement – going beyond the norm into new markets.
2. Regional member development: key accountability for member growth at all grades in UK regions and beyond.
3. Education partners: through world class key account management, identify and develop links with a growing number of education partners to broaden and grow our member base and increase engagement.
4. Leadership and management: alongside leadership of IChemE’s dynamic UK field force you will: work with others internationally to lead implementation of growth efforts in new global markets; play an active role in company / departmental development projects and continued improvement initiatives; support our expansion into industry body and public sector partnerships to share best practise and increase market knowledge; and regularly report on progress towards KPIs and business plans.

IChemE is an international membership organisation and activities often take place outside of normal working hours. The job holder must be willing to attend and participate in such activities and associated travel. Additionally, the job holder will be required to liaise with colleagues located in different time zones on an regular basis to meet the needs of the business.

We are looking for an agile, proactive individual who will join the team as Finance Manager working closely with the CEO and two finance officers to coordinate and deliver Black Minds Matter UK’s financial activities and strategic objectives.

Finance Manager
Location: Remote. With the option to attend a co-working hub on an ad hoc basis.
Salary: £36,000 per annum FTE (including London weighting)
Contract: Part time, 15-22.5 hours per week - permanent with time available Monday - Friday.

This role will be suited to someone who is detail oriented, highly effective at financial management and controls in a charity environment, able to support non-finance managers with budget management.

You will be a strategic thinker and efficient planner who enjoys working as a core small team and is self-motivated when working remotely. We are looking for someone who is looking for an active and responsible role in a friendly and highly supportive organisation.

As the Finance Manager you will play a crucial role in helping us succeed in achieving and setting financial goals and objectives.

Your key responsibilities will include:

• Strategy, modelling and leadership
• Finance & Operational Management
• Risk Management and Compliance

Qualifications and Experience:

To be successful in this role, we seek the following qualifications and experience:

• Be a qualified accountant (ACA, ACCA, CIMA) or qualified by experience.
• Circa 3+ years experience PQE.
• Must have demonstrable experience of leading a team.
• Must be a strong communicator throughout the organisation.
• Any additional qualification in charity finance or leadership.
• A desirable and genuine interest in mental health and/or addressing racial disparities in the mental health field.

Our vision

A community of Black people, readily accessing mental health support, recovering fully from mental illness and thriving

Our Mission

We create and champion safe, and accessible mental health support with, and for the Black community.

Our Values

Community, Access, Safety, Healing and Change

Thank you for your interest in joining our team. We look forward to reviewing your application and discussing how your skills and passion can contribute to our mission of promoting mental well-being within the Black community.

Please note that the application deadline is 11th of October 2024.
We will review all applications and contact shortlisted candidates for further assessment and interviews.

Interviews:

You can expect a first and second interview as part of our recruitment process and you will be contacted by email to arrange this should your initial application be successful.

First Interview: 25th of October 2024
Second interview: 8th of November 2024

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website where you can complete your application for this position.

You must have the right to work in the UK.

This post is subject to a Disclosure and Barring Service (DBS) check.

At Black Minds Matter UK, we are committed to fostering an inclusive and diverse work environment. We encourage applications from individuals of all backgrounds, particularly those from Black and minority ethnic communities.

No agencies please.

About the Organisation:

The Just Finance Foundation (JFF) seeks to create a financially resilient nation where every individual has equal opportunity to thrive. JFF works with schools, communities, the banking sector, policy makers and regulators, to equip the people who families trust with the confidence, knowledge, and inspiration to educate the next generation and build financially capable communities. The Education team’s focus is currently developing and promoting financial literacy tools for primary schools to help children and their families learn about money.

The Role:

We are looking to support our small but ambitious organisation with a part-time Impact and Insights Manager. This new role will implement positive systems to allow feedback and learnings to be shared and incorporated into ongoing programme development.

As the Impact and Insights Manager, you will work with the Head of Financial Education to refine and improve the overall approach to JFF’s impact management processes and outcomes framework. This will begin with developing a specific M&E and content gathering approach to our current work in schools. Using our recently developed Theory of Change framework, you will build and oversee our strategic path to effectively gathering impact data and insights. From there, you will work to broaden this approach to support the goals of the organisation by designing, planning for and implementing the means by which long term outcomes are measured.

The Person:

What we’re looking for:

• A proactive self-starter who thrives in an environment that rewards self-direction while working to achieve set targets and outcomes.
• A detail-oriented planner who is keen to work out the “how” and not just the “what” of how impact data will be gathered, and insights will be analysed.
• An experienced data enthusiast who values the process of effective gathering, analysing, and storing of data and regularly seeks ways to improve data approaches.
• A creative innovator keen to use our Theory of Change to design an M&E approach and methodologies along with any supporting resources required.
• A strategic leader who is excited to initiate an impact driven approach across the staff team, with the full support of the leadership team.

What We Can Offer You:

The Financial Education team is at the forefront of Financial Education in the UK. This is an ideal opportunity for an experienced and innovative professional to make a significant contribution to the future wellbeing of our children and communities. This role will allow you to clearly demonstrate and evidence your ability to create, drive, and deliver on strategy within an M&E context. You will be empowered in your work by a leadership team that is keen to move towards a more data driven environment and a delivery team that are supportive, friendly, and determined to make a difference.

To Apply: Please see the full Job and Person Descriptions attached. Send your CV and a cover letter of no more than 1.5 pages no later than 9am Monday 21st October. If you have any questions or wish to discuss the role further, please do not hesitate to contact us by email to arrange an informal chat with the Head of Financial Education.

Potential Applicants: If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience, we’d still love to hear from you. We don’t expect everyone to meet all the criteria listed.

Communications Manager

We are looking for an experienced Communications Manager to work for an important international charity.

Position: Communications Manager

Location: Remote

Contract: Initial fixed term of 12 months, with the potential to extend

Hours: Full-time (part-time or job-share arrangement considered)

Salary: £40,000 - £45,000 per annum, depending on experience

Closing Date: 13th October 2024

Please note that candidates for this role must have the right to work in the UK, and will be asked to provide evidence of this, we are unable to sponsor people who do not currently have the right to work in the UK.

About the Role

The Communications Manager role requires exceptional communications leadership that marries 1) charitable work in fascinating but complex places, 2) commercial marketing and PR, 3) internal communications that have the power to bring our disparate and culturally diverse teams together and 4) empowerment for artisan voices.

All of this with an exceptional eye for aesthetics. We work to protect and promote creativity, and the artisans we work with create beautiful pieces of work. For any communications output, there can be no compromise on creativity or aesthetic. Creativity and beauty are what we foster on the ground, and this should shine through in any aspect of our communications and work.

Key responsibilities include:

• Contribute to advocacy for the global communications strategy with TM leaders and teams across our regions, ensuring it is implemented consistently.
• Engage and rally communications colleagues working in our regional teams to support the implementation of our global communications strategy wherever we work.
• Assess where capacity globally is lacking and help to build capacity where it is needed to realise the organisation’s global communications strategy, through training, mentorship and other forms of support.
• Participate in annual strategy review, with a view to optimising alignment with key brand objectives.
• Take ownership of international media enquiries and act as an advisor to the senior team and regional comms departments, in relation to press interest or opportunities.
• Foster appropriate media and press relationships and partnerships to promote the work of the organisation Mountain around the world.
• Using the global communications strategy, lead review and update of our key global digital communications channels and platforms, including the website, social media and newsletters.
• Review communications procedures and brand guidelines across the countries the organisation is active in, and work with in-country communications teams and management to update or create new procedures and guidelines in line with TM’s global strategy.

About You

We are looking for a Communications Manager with natural leadership qualities and an ability to build teams, whether directly under their management or within the wider organisation. You must have the ability, experience and judgement to work autonomously where required.

Key skills required for this role:

• Experience in a generalist communications role within a complex multi-national organisation.
• Experience in leading the implementation of a communications strategy.
• Demonstrable experience of high-quality copywriting in an organisation with complex messaging, and multiple diverse audiences.
• Experience writing, producing and managing social media strategies. Organic and paid.
• Experience in building press relationships and the ability to advise the senior team on how to manage press interest.
• Experience in developing stakeholder relationships both internally and externally.
• Experience in managing events and or tradeshows.
• Attested leadership in communications.

About the Organisation

The employer is a British charity that was founded in 2006. We believe artisanal heritage matters and has the power to transform lives. We support artisans to thrive and to revitalise traditions in regions of the world where artisanal heritage is endangered, and to connect people through heritage.

The employer is a fast-growing organisation with offices in Afghanistan, Myanmar, Saudi Arabia, and the Levant, and with over 400 international and local staff members worldwide. We combine a cultural heritage focus with a wide scope of activities; we support artisans to help revitalize their traditions by any means necessary, and to connect people across the world through heritage. The places where we work are complex and sometimes affected by conflict. They can generate significant media and public attention but also remain poorly understood.

You may have experience in areas such as: Marketing, Marketing and Communications, Communications, Digital Communications, Email, Marketing Manager, Marketing and Communications Manager, Communications Manager, Digital Communications Manager, Campaigns, Campaigning, Media, External Affairs

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.