Quality Jobs

We are looking for a manager to lead our small team of dedicated and committed Community Sight Loss Advisors and the implementation of our technology support service.

The role will involve recruiting, training and supporting a team of tech volunteers, the planning and delivery of tech training events to groups and individuals, alongside line management of four Community Sight Loss Advisors to ensure our existing advice and peer support services continue to be delivered to a consistently high standard.

Prior experience of working with sight loss is not required, and comprehensive training will be provided.

Bristol Cathedral is seeking an organised and driven Events and Venue Hire Manager to deliver both internal and external events. The breadth of the role makes this post both interesting and challenging, with no two weeks being the same.

Success in the role includes making a significant financial contribution to the Cathedral while also developing our reputation as a high-quality cultural and arts venue. As part of the Visitor Experience Department, the postholder will also share the responsibility of ensuring that all visitors to the Cathedral receive an exceptional welcome, whatever the reason for their visit.

About Us

Bristol Cathedral is open 365 days per year and welcomes over 300,000 visitors annually. Visitors come to us for many reasons. Some come to worship at one of over twenty services per week. Some come to enjoy learning about the history of the building (dating back 900 years). Some come to find a quiet space in a crisis, or as a break in the middle of their working day. And some come to attend one of the sixty or so varied cultural and community events that we run each year. Then, of course, there is our civic role as a gathering place in the city to mark significant national events (most recently the Platinum Jubilee, the death of Her Majesty Queen Elizabeth II and the coronation of His Majesty King Charles III).

About the Role

To excel against targets in the provision of an effective supported Money Advice debt casework service that is compliant against quality standards including the MaPS quality of advice framework; ensuring that clients receive their full entitlement to all benefits, receive appropriate financial capability support and experience a positive customer experience from Citizens Advice Liverpool.

To be successful in this role, you will need to be confident, motivated and willing to try new things, have excellent communication skills with an ability to work under pressure to achieve targets and outcomes with minimum supervision.

To be appointed as a Money Advice Caseworker, you will need to have knowledge and experience of complex debt casework, covering priority and non-priority debt advice, options and insolvency solutions.

About us

Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.

CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.

We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.

As well as a competitive salary CAL also provides access to:

• 27 days annual leave plus bank holidays
• Hybrid Working Scheme
• Interest free travel loans
• Employee Assistance Programme
• Pension Scheme
• Cycle to Work Scheme
• Lifestyles Gym Membership (20% corporate discount)
• Enhanced maternity, paternity and adoption leave pay

ABOUT US 

We are National Energy Action (NEA) – and our vision is to end fuel poverty; our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits. We believe everyone should be able to afford to keep their homes warm and safe, however, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK.  Never has this been more important than today.

NEA’s teams are friendly, knowledgeable and are dedicated to what we do.  We are proud of our expertise and proud of the service we deliver to our clients.

We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that is proud to make a genuine difference to people’s lives each and every day.

THE ROLE 

NEA is looking to appoint new Warm and Safe Homes (WASH) Advice Line Co-ordinator posts on a full time (37 hours per week) basis; but we are happy to receive applications from candidates who may wish to work part time hours as we would be prepared to appoint posts as job share opportunities. Please state your preferred working pattern in your application and we will discuss this at interview.

WASH Advice Line Co-ordinators will be the first point of contact for vulnerable householders who are contacting the charity for a range of energy related advice matters. Co-ordinators will need to be empathetic, polite and have good listening skills but may also need you to be assertive and confident in order to provide support to clients, some of whom may be in difficult circumstances. 

Whilst call centre or customer service experience will be advantageous, empathy and an ability to understand client needs is paramount and our training will give successful candidates the knowledge to succeed in the role.   

The post holder’s main responsibilities will be to deal with customer and partner emails, calls, live chats and off- line tasks. These will include:    

• Provision of day-to-day support to our customers and partners (referral organisations) on any queries, or issues, through answering telephones calls and emails.   

• Process, resolve or escalate client queries within the WASH and wider team in line with the internal process.   

• As a WASH Advice Line Co-ordinator, you’ll be in the front line of the provision of solutions to client queries and issues as part of a wider team.  

• Maintenance of appropriate client records and necessary data using client management systems to ensure the progress of work towards project targets is monitored and that project outcomes are fully recorded.

The post holders will be responsible for the delivery of a range of projects which will demonstrate good practice in delivery of affordable warmth for low income and vulnerable householders.

The posts sit within the Communities Directorate and are part of a dynamic and caring team of professionals who go the extra mile to support their clients, some of whom may be in difficult circumstances.

WHAT YOU WILL NEED TO SUCCEED 

You should be able to demonstrate understanding or experience of energy efficiency, you will be empathetic and be a good listener – as well as demonstrable experience of responding to the needs of clients in direct contact settings.  You will have the ability to work with a wide range of people and demonstrable experience of working with vulnerable householders, low income and/or other disadvantaged groups.

You will need excellent interpersonal and communication skills with the ability to build trust and rapport with a range of communities and individuals.

An awareness of the environmental, social and economic problems of deprived areas and the roles of the public, private and voluntary sectors in tackling them, is desirable, although not essential.

NEA has several office locations throughout England, Wales and Northern Ireland, and welcomes applicants from all regions.  Home working and office-based locations are available depending on proximity to a NEA office. Preferences will be discussed with candidates at interview.  Post holders must be resident within the UK and be able to provide their Right to Work in the UK. Hybrid working is subject to a risk assessment to ensure the working environment is appropriate under health and safety and GDPR requirements. 

WE ARE OFFERING: 

• £25,992 – £30,558, Scale 4 - 5, Points 7-17. New appointments will usually begin at the starting point of the scale. 

• 18-month fixed term contract. 

• 11½% non-contributory pension. 

• 25 days annual leave (FTE) plus additional days in between Christmas New Year Period when our offices close; plus, all public holidays per annum. 

• Flexible working arrangements including the opportunity for hybrid working. 

• Enhanced family friendly payments. 

• Employee Assistance Programme. 

• Employee benefits platform. 

The closing date for all applications is Friday 06 December 2024 at 12:00 noon.  We anticipate interviewing in the week commencing Monday 16 December 2024. Only shortlisted candidates will be advised of the interview date.  Full details of the posts and an application form are available on our website.

Please be aware that National Energy Action is not a sponsoring organisation. Therefore, the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently. 

HOW TO APPLY: 

Please apply by clicking 'apply now'.

Please note CVs will not be accepted as part of the application process.  No recruitment agency or advertising enquiries please. 

NEA aims to be an equal opportunities employer.  We welcome applications from all people with the necessary skills and experience for the post.   Charity Registration No. 290511.  Company Registration No:  01853927 

Partnership Lead

Job Purpose

The Partnership Lead will play a key role in operationalising and overseeing the support for approximately 34 school hubs across England, contributing to local school improvement. They will also take the lead in operationalising the renewal of all schools across the Challenge Partners network.

Schools within Challenge Partners subscribe annually and join forces in local hubs,  spanning England from Cornwall to County Durham. The hub works together over the course of the academic year pulling together a Hub Action Plan, which aims to tackle collectively agreed priorities using funding from Challenge Partners. Challenge Partners hubs provide the local element of our collaborative partnership. 

The Partnership Lead will build and manage relationships with a wide range of stakeholders and hold responsibility for ensuring all hubs have everything they need to provide an excellent experience to schools. They will also support the renewal of all schools, through leading excellent Customer Care practices and operationalising the annual retention campaign, working with the Partnership Development Manager. They will work closely with the Partnership Experience Manager and the team of Partnership Coordinators to ensure excellent delivery.

Established in 2011, Challenge Partners is a well-respected nationwide network of practitioners who engage in hard-edged collaboration and mutual accountability to ensure every school community can benefit from the combined wisdom of the education system. 

Key Responsibilities

Reporting to the Partnership Experience Manager, the Partnership Lead will have the following key areas of responsibility and will be expected to undertake other responsibilities commensurate with the role as requested:

Partnership Delivery and Development

Individual Partnership Delivery and Development responsibilities: 

• Implement the annual cycle of hub work, including planning and implementing key partnership correspondence, activities and events.

• Support up to five hubs of their own, working closely with internal teams to ensure a high-quality experience for schools across all selected Challenge Partners activities.

• Lead the renewals campaign for all schools across the partnership, proactively escalating any renewal concerns, and monitoring and reporting renewals data.

• Oversee the monitoring of the Partnership inbox, ensuring all queries are dealt with by a member of the team promptly and effectively. 

• Manage the Partnership budget; monitoring spending and signing off invoices within agreed budgets, including hub funding. 

• Lead on ensuring an excellent experience for schools in Challenge Partners. This includes, but is not limited to, monitoring risks and mitigating/escalating as appropriate, and leading on Customer Care and Pricing Governance issues. 

• Support the Partnership Experience Manager to deliver improvements to the quality of our hubs, ensuring all schools are getting excellent value. This includes, but is not limited to the engagement of new technologies, processes and ways of working. 

• Lead on the implementation of new strategies for delivery in your areas of responsibility with Partnership Coordinator support.

Support all hub owners through matrix working to: 

• Embed excellent account management, delivering outstanding support for our partner schools, multi-academy trusts and hubs.

• Maintain highly effective stakeholder relationships with Headteachers, trust CEOs, Senior Partners and Hub Managers.

• Induct new schools and hubs, making sure that all are appropriately onboarded to Challenge Partners. 

• Implement Customer Care work, ensuring that all members of the team are able to monitor Customer Care cases and identify solutions.

• Deliver growth and renewals work, enabling schools and trusts to renew their subscription with Challenge Partners.

Data Management and Systems 

• Ensure school data is accurately recorded on Salesforce (our CRM system) and work closely with the Data and Systems Lead to improve systems and processes.

• Monitor and report renewals data to inform renewals progress, predictions and strategy.

• Implementation of annual partnership evaluation work with the support of the Partnership Experience Manager.

Event Planning, Organisation and Monitoring

• Lead on the planning, logistics and delivery of an annual National Induction event for all new and rejoining schools, working with the Partnership Experience Manager and Leadership Team to agree event design.

• Liaise with speakers, venues and suppliers to ensure high quality delivery of the National Induction.

• Coordinate the team effectively to ensure excellent event delivery.

• Work closely with the marketing team to create a social media plan to showcase the National Induction.

• Monitor event quality and delivery, including dealing with and escalating issues to ensure positive solutions are reached.

Line Management

• Provide high-quality and consistent line management for up to two Partnership Coordinators, including regular one-to-one meetings and performance reviews.

• Identify opportunities for personal and professional development for direct reports.

• Provide accountability and support to direct reports to ensure excellent delivery across all Challenge Partners’ activities and meet key organisational priorities.

Matrix Management

At Challenge Partners, we work in a matrix structure which means that individuals collaborate across different work streams and are, at times, task managed by colleagues who are not their direct line manager

• Provide consistent and high quality task management to all Partnership Coordinators supporting activities related to hubs and cultivating relationships with all hub owners.

• Provide consistent and high quality task management to all colleagues involved in school renewals. This includes upwards management of Managers and Leadership Team.

• Collaborate effectively with other line managers and teams to support Partnership Coordinators to provide excellent delivery across all Challenge Partners activities and meet key organisational priorities.

• Provide training to all Partnership Coordinators in Customer Care and hub support. 

Person Specification

Specific skills and attitudes we are looking for in an applicant are as follows:

• As one of our cadre of Leads, you will be a role model for our values at all times and a cultural lead within the team.

• Strong project management and organisational skills (a ‘completer-finisher’).

• Ability to prioritise effectively to meet competing demands and work under pressure, through excellent organisation and time management.

• Outstanding attention to detail, and pride in your work.

• Strong sense of proactivity, ensuring any issues are recognised and dealt with before they escalate.

• Excellent written and oral communication skills, with the ability to deal with people diplomatically and appropriately, building rapport with those at varying levels of seniority.

• Positivity, optimism and agility - we are a small organisation and all staff are expected to contribute across the organisation (and sometimes beyond their specific job role) to ensure our success and sustainability. 

• High computer literacy - confidence and competence in using Google Suite, Microsoft programmes and Salesforce (or a similar CRM system) would be an advantage

• A willingness to learn and give and receive feedback

• A passion for education, and a desire to make a difference

About Challenge Partners

Who we are: Challenge Partners is a practitioner-led education charity that enables collaboration and challenge between schools to enhance the life chances of all children, especially the most disadvantaged.

How we do it: The Challenge Partners central team works closely with school leaders and other education professionals to facilitate a variety of programmes and activities for schools in our partnership. We ensure the knowledge and skills of the best in our network are available to everyone, reducing the variability in education provision whilst improving the performance of all trusts, schools, leaders, and pupils in the partnership.

Our team: There are currently just over 25 in our growing team. We are dedicated to working hard for our schools whilst enjoying what we do and who we work with. You will be working in a friendly and dynamic group with backgrounds in education, the wider social enterprise and charity sector, and the corporate world. The majority of roles are school-facing, and team members work closely with leaders in our schools to generate and refine ideas and create maximum value for the network.

Our values

At Challenge Partners, how we go about our work is as important as the work we do. This is underpinned by our six values:

Excellence

We work hard and with urgency, striving for excellence in all that we do. We put the needs of our schools first.

Equity

We treat each other/everyone fairly, with care and respect. We value, encourage, and celebrate diversity in all its forms. We are one team.

Courageous leadership

Everyone is a leader, encouraged and empowered to take ownership and responsibility for their contribution to our mission.

Challenge

We expect the best of each other and support and challenge each other as critical friends.

Collaboration

We work purposefully together and in partnership with our schools to achieve more together than we could alone.

Innovation

We use and generate research and innovation intelligently to continually improve the work we do.

Benefits of working for Challenge Partners

• 25 days of paid holiday per year

• An employer contributed pension - matched up to 5% of your own contribution

• Private health insurance 

• London and hybrid working - we require all staff to attend our office in London or be present at an event at least two days per week, with remote working during school holidays

• A supportive and friendly team

• A chance to make a real difference to educational outcomes

• The opportunity to progress and develop skills in a young and fast-growing team

How to apply and our recruitment process

Interviews will take place on Monday 9th December and Tuesday 10th December, at our London office (Resource for London, 356 Holloway Rd, London N7 6PA)

Challenge Partners is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates.

Job Title: Community Connector Essex

Salary: £22,776 - £26,000

Responsible to: Community and Business Development Manager Essex

Location: Across Essex with time spent in Colchester

Hours of Work: 36 ½ hours per week. Flexible working will be required

Contract: Fixed term until 31st March 2026

Benefits

We offer our team members a comprehensive staff benefits offering to include:

• Annual Leave – 38 days! 25 days AL (increasing to 29 days with service) plus 5 wellbeing days and 8 bank holidays.
• Flexible working, home working and remote working options available
• Nest Pension – 8% employer contribution - 3% employee contribution.
• Heath Cash Plan – giving you discounts on everyday healthcare such as dental, optical, physio, prescriptions & more.
• Employee Assistance Programme (counselling and DRs on call 24hrs a day).
• Fantastic volunteering opportunities within The Active Wellbeing Society every month.

Introduction to The Active Wellbeing Society

The Active Wellbeing Society (TAWS) is a community benefit society and cooperative working to develop healthy, happy communities living active and connected lives.

Our vision is for a society where people have the autonomy, capacity, resources and skills to become the architects of their own destiny; where our individual wellbeing is recognised as being bound up in our collective responsibility to and dependency on each other; and where all of us feel empowered as agents of social change to make a difference – whether at an individual level or more widely.

Essex Pedal Power is a flagship programme led by Essex County Council and Active Essex to support more people in deprived areas to cycle by removing the main barriers to cycling.

Main duties of the role

1. Work with communities and local organisations to develop and deliver ideas and activities to support people who are representative of the projects’ target audience in the areas.

2. Through local connections identify community assets (community spaces and key individuals) to support TAWS activities.

3. Develop new opportunities, in particular underrepresented groups, to ensure that services offered by The Active Wellbeing Society is brought to new audiences, with a particular focus on hard to reach citizens.

4. Devise, understand and use asset-based community development approaches to community development and work with your team/communities to understand priorities and co-design initiatives. Ensure that delivery mitigates or removes the barriers to participation.

5. Co-produce projects with local communities and locally trusted organisations and ensure continuous engagement and communication to ensure that eligible citizens receive a good quality experience.

6. Contribute to oral and written reports on engagement level, activity delivery and the development of new programmes / projects.

Experience and Knowledge

All criteria are essential, and your application will be assessed on all points detailed below.

1. Experience in volunteering and or recruitment or within another similar role.

2. A commitment to equal opportunities and an understanding of the impact on individuals and community’s health and deprivation.

3. Experience in customer facing roles and knowledge of local communities.

4. Ability to coordinate and consult internal and external organisations (including community groups) to provide pathways of opportunity for active citizenship and community activity.

5. A genuine passion for the wellbeing of others and a drive to improve the lives of individuals and communities by bringing them together to improve their mental and physical wellbeing.

Diverse disciplines. Varied challenges. One unique opportunity.

Fundraising Performance Analyst

£35,000 - £40,000 plus

Reports to: Senior Performance Manager

Directorate: Marketing, Fundraising & Engagement

Contract: 12 month fixed-term contract

Hours: Full time 35 hours per week or part time 28 hours per week

Location: Stratford, London Office-based with high flexibility (1-2 days per week in the office)

Closing date: 08 December 2024 23:55

Recruitment process: Competency based interview via Teams + Task

At Cancer Research UK, we exist to beat cancer.

We are looking for a Fundraising Performance Analyst to support on the reporting and analysis for some of Cancer Research UK's most high-profile fundraising products. You will work closely with the Senior Performance Manager to analyse data, develop reports, and help form insight which will be key in shaping the future of activities such as our Facebook social challenges, DIY fundraising events and Stand Up to Cancer, raising ~£40m annually.

This role is not a traditional Performance Analyst role, as it sits within a Product Team. We are looking for someone who has strong data and Excel technical skills but wants to use them to improve the performance of products which are so vital to raising funds for our life saving research.

You will be a strong communicator who enjoys building relationships with a variety of stakeholders and has demonstrated strong business acumen in whatever sector you have experience in. You do not need previous fundraising or marketing experience, and this role would suit someone from an insight or quantitative market research background who is looking for a new role which makes a difference.

What will I be doing?

• Maintain and develop reports, dashboards and visualisations to track key fundraising metrics to monitor in campaign performance and longer-term trends, developing data-led recommendations for product optimisation

• Analyse campaign performance data to understand supporter behaviours and income trends and model campaign projections

• Be an active member of the product workstream meetings - updating on the performance of fundraising campaigns and using this to provide evidence-based recommendations to functional delivery teams.

• Support Product colleagues in making key decisions and develop longer-term product strategy by sharing insights gathered from stakeholders, market insights and in-flight testing

• Ensure that reports and insights are communicated to stakeholders in a way that drives impact and influence.

• Hold a thorough understanding of the relevant databases for each product area and oversee dashboard reporting, working closely with the Insight and Analysis team to facilitate accurate product performance

What are you looking for?

• Advanced knowledge of Excel (formulas, pivot tables etc.)

• Excellent attention to detail with an analytical approach to problem-solving and a broad range of complex challenges

• Proactive and uses own initiative to solve problems/complete tasks

• Good written and verbal communication skills

• Ability to plan effectively, manage multiple activities, deliver to deadlines, and manage and communicate to relevant stakeholders

• Confident and comfortable communicating with a wide range of people at all levels in the organisation

• Experience of using Power BI would be beneficial but isn't essential

Our organisation values are designed to guide all that we do.

Bold: Act with ambition, courage and determination

Credible: Act with rigour and professionalism

Human: Act to have a positive impact on people

Together: Act inclusively and collaboratively

We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.

If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you.

What will I gain?

We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.

How do I apply?

We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.

Outreach Practitioner

An Outreach Practitioner is required to work on an initial 3-month contract for a drug and alcohol charity based in North London.

The role of an Outreach Practitioner is to provide high-quality street-based drug and alcohol interventions to people who are homeless or at danger of becoming so in order to promote positive outcomes.

They will oversee, evidence-based interventions, recovery planning, and aftercare planning while managing a small, complex caseload.

Responsibilities:

• Engage and reengage homeless individuals misusing substances by conducting street outreach, building relationships along the way.
• As part of a well-integrated care package, provide evidence-based psychosocial one-on-one therapies and adopt a proactive stance when dealing with service user disengagement.
• This includes naloxone programs, recovery interventions, opiate replacement therapy, blood-borne virus intervention, assertive outreach, needle and syringe program delivery, and harm reduction advice, guidance, and education.
• Participate in internal and external multidisciplinary review meetings and collaborate with housing teams, local authority officers, and other treatment agencies to encourage individuals in seeking treatment in order to reduce the occurrence of antisocial behaviour and street drinking.

Experience Required:

• Proven ability to provide individuals with complex needs with high-quality services. This includes having the capacity to work one-on-one or lead group sessions, complete assessments, care and support plans, risk assessments, and case recording in a timely manner and to a high degree.
• Enthusiasm for working with disadvantaged or socially excluded people, with a track record of meeting deadlines, properly and promptly recording information, writing reports, and remaining composed under pressure.
• Strong IT abilities, such as the ability to use digital meeting platforms, Microsoft Office applications, and case management systems like Theseus, System One, or Nebula.

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Risk and Assurance Manager

Salary: £55,294

Location: Manchester - Agile

Full Time, Permanent

Closing Date: 29th November 2024

Support our communities. See the difference you can make in our city.

At One Manchester we are passionate about providing good quality homes, great services and real opportunities for customers and communities. We are more than just a landlord. We invest in new and existing homes, provide money advice and wellbeing, employment and training support and build strong partnerships to support inclusive growth.

We have an exciting position available for a Risk and Assurance Manager to join us!

You’ll be responsible for managing an enterprise wide risk management programme, a risk-based internal audit programme, and the oversight of the effectiveness of the internal control framework.

The role will work closely with Risk Owners across One Manchester and ensure that the ELT & SLT, Board and Audit & Risk Committee are advised as to any current and potential risks to the profitability, reputation and regulatory status of the One Manchester Group. Working with the Director of Strategy, Governance and Assurance and the Chief Finance Officer, the Risk and Assurance Manager will act as the main point of contact for and manage the day-to-day activities of the Audit & Risk Committee.

Further to this you will be role responsible for the line management of the Risk and Assurance Team.

What we’re looking for:

• Risk Management qualification (e.g., Institute of Risk Management), or relevant experience.

• Experience of designing risk management policies/procedures and Risk Maps.

• Ability to quickly understand a range of operating procedures and practices relevant to audit and risk management plans to assist in producing practical conclusions to issues faced by the function.

• Knowledge of audit planning, testing and system evaluation and recording (including interviewing client staff) in accordance with mandatory standards and local policies and procedures.

• Understands all elements of a risk-based audit assignment over the range of internal audits (routine and non-routine) across different functions.

• Has a good knowledge of enterprise-wide risk and audit processes, not just financial risk management and audit, and an ability to distil outcomes from these processes into practical and focussed recommendations for business process improvement.

Why take up the challenge with One Manchester? This really is a great place to work. We’ve bags of potential and have huge opportunities waiting to be unlocked. Supportive and flexible, we’re rightly proud of our work and excited about the future. So, challenge yourself to be creative and ambitious and see the difference you can make in our great city.

If this sounds like you then apply today, we’d love to hear from you!

We own and manage over 12,000 homes in central, south and east Manchester. We have one purpose: to provide good quality homes, great services, and real opportunities for our customers and communities. Our role as a trusted Registered Provider of Social Housing goes well beyond putting people in safe and secure homes. That’s not to say it’s not one our key priorities, it’s simply one of the many things we do to help our customers live happy and fulfilled lives.  We put people at the heart of everything we do. We’re constantly evolving as a business to ensure we’re supporting our customers and communities. We focus on improving our communities by offering a range of services, including employment opportunities, building new developments, and ensuring our customers have safe homes to live in.

In accordance with the aims of our Equality and Diversity strategy and organisational commitment to address the employment of underrepresented groups, One Manchester is operating 'the Rooney Rule'.  This means that we aim to interview at least one ethnically diverse candidate for all roles.  We will also interview at least one female candidate for all our roles within our trades and facilities teams where we experience an under representation.

One Manchester strives for equality, diversity and inclusion in all that we do.  We positively encourage applications for employment from eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

We are transitioning to a culture where agile working will be a feature of many of our roles. We also try to support and promote a culture of flexible working where possible and practical. If you are interested in a role but require flexibility or part time hours please give us a call and we can let you know if this can be considered for a particular role.

Director of People and Resources

Make a Difference. Lead with Purpose. Join Focus Birmingham.

Are you an experienced and passionate leader in human resources and resource management looking for a role where you can truly make a difference?

Focus Birmingham, are a leading local disability charity specialising in providing care and support for people with sight loss and complex needs. We believe that everyone deserves to live life to the full, and we are committed to empowering our community to unlock their potential.

About the Role:

Focus Birmingham are looking for a dynamic Director of People and Resources to join our executive team. In this role, you will be at the heart of that mission, leading our HR, finance, and resources teams to drive excellence, innovation, and impact.

As the Director of People and Resources, you will play a pivotal role in shaping the future of our charity by leading our strategic initiatives around people and quality. You will work closely with our CEO and Board of Trustees to ensure we deliver on our mission while creating a workplace where our staff and volunteers thrive.

Key areas of responsibility include:

- People and Culture: Lead all aspects of HR, including recruitment, performance management, employee relations, and diversity and inclusion initiatives. Foster a supportive and dynamic work environment, ensuring legal compliance, and promoting staff development.
- Governance and Compliance: Ensure the charity operates within legal and regulatory frameworks, including Charity Commission and CQC standards. Oversee risk management, and governance practices, and provide key updates to the Board of Trustees.
- Finance and Resources: Work collaboratively to develop and implement a financial strategy that ensures the charity’s long-term sustainability. Oversee resource management, from IT systems to premises and transport, ensuring efficient, safe operations across the organisation.

About You:

We’re looking for a strategic and inspiring leader who thrives in both operational and hands-on environments. The ideal candidate will have:

- Proven experience in senior HR and resource management roles, ideally within the charity or care sector.
- Strong understanding of UK employment law, charity governance, and care regulations (CQC).
- A track record of accomplishment of leading change, fostering a positive organizational culture, and delivering impactful learning and development programs.
- Exceptional communication, leadership, and problem-solving skills.
- A passion for making a difference and helping people reach their full potential.

Why Join Us?

At Focus Birmingham, you will be part of a team that’s dedicated to changing lives. We are an equal opportunities employer committed to creating an inclusive and supportive work environment. As part of our executive team, you will have the opportunity to make a lasting impact, shape our future direction, and help us grow and support more people across Birmingham.

Benefits:

- Flexible hybrid working options
- 28 days annual leave including bank holidays, plus additional concessionary dates
- A great work-life balance with a normal working week of 35 hours
- Contributory pension scheme
- Subsidised canteen
- Employee Assistance Programme
- Access to employee discounts via Blue Light Card

How to Apply:

If you’re ready to lead with purpose and help us make lives better, we want to hear from you. To apply, please complete the application form.

Closing Date: 02/12/24

REF-218 185

A fantastic opportunity has arisen within our award winning fundraising team, to join us as a Regional Fundraiser.

At Birmingham Women’s and Children’s Hospital Charity, we believe there’s always more we can do for our sick kids and woman, and that’s why we will always strive to do more for our patients and families. It’s our mission to raise the vital funds needed to make a real difference to all who use our hospitals, and to make our hospital feel just like home.

We’re looking for an ambitious, experienced, target driven relationship fundraiser to join our fast paced team. You will have experience of proactively seeking new relationships and partnerships and the ability to develop sustainable, long term relationships with donors, staff, partners and volunteers.

To be successful in this role you will:

• Have previous experience in income generation and lead and inspiring networks in order to generate long term income and awareness for the charity
• Be self-motivated, independent, and target-driven
• Possess a natural confidence in talking to people and encouraging their support.
• Have excellent communication and relationship building skills - be friendly, approachable, inspiring and engaging
• Full clean driving license, with access to a car

What we offer:

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. 

• Flexible and hybrid working to support work-life balance
• Generous annual leave entitlement with additional leave for long service 
• Enhanced sick pay
• Enhanced Maternity Pay
• Free flu jabs
• Cycle to work scheme
• Charity events throughout the year
• Employer enhanced auto-enrolment pension scheme with 8% employer contribution
• Ongoing commitment to education and professional development

Successful candidates will have access to vulnerable beneficiaries and will therefore require an Enhanced Disclosure from the Disclosure and Barring Service (DBS). 

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Description and Person Specification and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it. 

The closing date for applications is Thursday 28th November with interview dates being held on the week beginning 2nd December at our Head Office - 5 Rowchester Court, Whittal Street, Birmingham B4 6DH.

A4S overview
Accounting for Sustainability was established by HM King Charles III in 2004, when he was The Prince of Wales, to transform finance to make sustainable business, business as usual. Today we work with leading CFOs, finance managers, business schools, regulators, standard setters and more, to drive a fundamental shift towards resilient business models and a sustainable economy.
 

About the role
The role of Operations and Administrative Coordinator is essential to operational excellence and alignment across A4S – directly and indirectly supporting our global team to deliver their best work. 

This is a varied role which exposes you to every aspect of the running of an international not-for-profit. You will contribute to A4S’s governance, operations and programmes through project coordination, administration, research and reporting work. To do so, you will ably engage with a wide range of individuals, from all levels of our team, to our network members, external stakeholders and partners. As a member of the Operations team, you will champion and advance the tools and processes that underpin our working practices, and the overarching values and mission of A4S.
 

If you are ready to work together to influence how senior business leaders and global organizations respond to the sustainability challenges of the 21st century and to grow in a supportive environment, we would love to hear from you!

 

About you
We are looking for someone who understands the far-reaching impact that success in an operations and administrative role has for the whole organization – both day-to-day and for our longer-term objectives. 

You are highly organized and excel at prioritizing; comfortable balancing daily responsibilities, such as internal communications, meeting logistics and office management, with project coordination, reporting, and similar asks. You will have strong writing skills and a knack for clear, timely communication, supporting outputs like meeting materials and regular project updates.

With a keen eye for detail you will develop quality work and complete due diligence tasks and supplier coordination work to a high standard. You are tech-savvy, proficient in Microsoft 365, and comfortable making sure our IT support providers, and other suppliers, meet expectations. You can build strong relationships across all levels of seniority, both externally and internally. You are a proactive problem-solver, who knows when to escalate issues and maintain confidentiality. 

Familiarity with Salesforce, Zoom, Teamwork and Slack, and an interest in the intersection between sustainability and finance, will be an advantage.
 

Main areas of responsibility

The key areas of responsibility are summarized below –please see the full job description enclosed for more detail, including a fuller understanding of the impact of your work:
Operations: Help our team make the best use of their time and support the delivery of cross-organizational goals. Develop, maintain and improve core resources – including our handbook and policies, guides and templates. 

• Office and tools for work: Maintain a safe, functional and welcoming office and a navigable virtual working environment, supporting the team with the space, equipment and materials they need to do their best work. You are the main point of contact for our IT support, our office community managers, and for general enquiries.
• Governance and advisory: Support the engagement and leadership of our governance and advisory groups with the logistics and materials needed for their meetings – and support senior management by aligning the team to deliver our regular progress reports, as well as our planning and reporting cycles.
• People, internal communication and culture: help ensure our team’s time together adds value to our work and our cohesion by organizing key internal communications and events. Support hiring managers and prospective new hires by coordinating a seamless recruitment process and being a friendly and informative point of contact.

Download the full job description in the recruitment platform.

Working at A4S
A4S offers a competitive range of benefits, a good work-life balance, employee growth and development, and a focus on organizational culture.  
 

You’ll join a small team of about 45, who are based primarily in and around London as well as in Europe, the APAC region and North America. You’ll interact and work with all your colleagues across the global team and stay in the loop on the full extent of our programmes. We value our people, and strive for a collaborative, supportive and non-hierarchical structure.  
 

Our dedicated office is in Mindspace Shoreditch – a vibrant, modern and dog-friendly co-working space which hosts weekly events including brunches, after-work socials and the occasional ping pong evening! We also organize our own team lunches, park days and away days – with team volunteering days also on the horizon.

To apply
You can find the full job description attached in our recruitment platform – please read this carefully before applying.  
 

Please complete the application form by clicking 'apply via website' above,  submitting both your CV and a cover letter of no more than 2 pages as attachments where prompted. Please specify in your cover letter where you first heard about this position (eg Linkedin, Charity Job, Escape the City, A4S webpage etc.). The deadline is the 5 January 2025.
 

We value a diverse and inclusive team, and we know that studies have shown that some potential applicants are less likely to apply for jobs unless they meet every single requirement. If you are excited about this role but your past experience isn’t an exact match, we encourage you to apply and let us know what you can bring to it and A4S. You may be the right person for this job, or for future opportunities.  
 

Applicants should be able to show an understanding of A4S and its programmes, and outline what they can bring to the role. 
 

Applicants must have the right to work in the UK. We will consider applicants with Graduate or HPI visas that have at least 18 months remaining for permanent roles. We are currently unable to offer visa sponsorship. 
 

For more guidance on applying to A4S, please see ‘Tips for your application to A4S’ annexed  in our recruitment platform.
 

Benefits

1. 25 days leave, increasing by one day every year to a maximum of 30 days (pro-rata for part-time roles).

2. Up to 5 days per year for volunteering.

3. BUPA private medical insurance, which covers GP virtual consultations, hospital treatment, cancer treatment, mental health treatment and more. This is available from the beginning of employment and covers pre-existing conditions.

4. A 7.5% employer pension contribution, with a 2.5% minimum contribution from the employee.

5. WeCare membership, providing you and your family or cohabiting partner with access to 24/7 medical consultations, mental health support, guidance on legal and financial issues, and more.

6. Death in service and income protection insurance.

7. Perkbox membership, offering generous discounts across everyday spending, wellness and fitness, restaurants, gifts, travel, and more; and a wellness hub with content covering nutrition, workouts and meditation.

8. Flexible working arrangements – both in terms of location and core hours (subject to agreement and role-dependent, but never unreasonably refused).

9. A ‘cycle to work’ scheme.

MyBnk is a financial education charity dedicated to creating a financially fluent population. We believe that financial literacy should be considered a right for all because the language of money is the language of life.

Everyone needs to be able to manage their money. Yet almost two-thirds of young adults do not recall receiving a financial education at all, and 53 per cent are worried that they will never be financially secure. Poor financial literacy is central to many problems people face today, including rising mental health issues, homelessness and unemployment.

MyBnk aims to bridge this gap, working with over 40,000 young people and adults across the UK every year, delivering expert-led, high-impact financial education programmes on topics such as saving, debt and student finance. We want to bring the language of finance to life so that everyone can navigate their money with confidence, no matter where they started.

We have four Directorates that support the organisation:

· Programme and Delivery Directorate

· Fundraising and Communications Directorate 

· Finance and Operations Directorate

· People and Culture Directorate

Part of our Programme and Delivery Directorate all our Programme Trainers love working with our programme participants. They are the front line of our work, representing MyBnk’s exceptional programme quality in a range of settings. This is an outward facing role and will require significant travel to our delivery locations across the area to deliver face to face (and occasional virtual sessions) to varying groups of learners.

We are really proud of the quality of trainers we hire at MyBnk; we have a good mix of people including former primary and secondary teachers and youth workers. You will be joining an excellent team who know their stuff so there will be ample opportunity for you to learn and for you to feedback on where our programmes might improve. You do not need to be an already existing expert on financial education; we will teach you everything you need to know.

Your new company
As a Building Surveyor in this organisation, you'll ensure properties are safe, compliant, and fit for purpose, making a tangible difference in people's lives. You'll work on a variety of projects, all while contributing to a meaningful cause.
Your new role

• Support the Building and Estates Surveyors in managing the property portfolio, including legal matters, negotiations, and site supervision.
• Regularly check service quality, schedule repairs, and maintenance.
• Help develop and implement accommodation strategies to ensure cost-effective, operationally suitable buildings.
• Work on new property developments, including finding premises, liaising with stakeholders, and managing data during acquisitions.
• Prepare work schedules, contract specifications, and tenders, supervise sites, and approve payments.
• Stay updated on H&S legislation, review risk assessments, and ensure safe practices.
• Ensure all properties meet compliance requirements and conduct regular quality checks.
• Develop and manage a contractor network, prepare work schedules, and supervise and approve maintenance work.
• Assist in preparing property-related budget data.
• Carry out general duties, such as contributing to policy development, attending meetings, and performing other relevant tasks.

What you'll need to succeed
Building surveying degree.
Previous experience working on residential and commercial properties.
Own a car and are willing to travel.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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