Quality compliance manager jobs in farringdon, greater london
We are looking for a talented Communications Assistant with organisational, people and coordination skills to join a busy and varied directorate in a professional membership organisation.
The Communications Assistant will be an integral role in the communications directorate, supporting the Director and teams to deliver on ambitious objectives. We’re looking for an organised self-starter with good writing skills, who can turn their hand to event organisation, support with our publications and a variety of communications tasks, as well as offering support to the Communications Director and Heads of Teams.
You’ll be calm, have good administrative skills, adept at plate spinning and able to manage a varied workload, whilst learning huge amounts about communications and customer engagement. You will have demonstratable knowledge, interest, or experience of working within a Communications team, and have strong communication skills, with an understanding of how to effectively plan and manage your own time.
What you’ll do
- Provide admin and communications support to our flagship publications,
- Work on our annual censuses, including data verification and stakeholder engagement
- Support with branding and corporate communications activity
- Help to coordinate and deliver events
- Draft and deliver a range of communications, from website content to briefings.
- Deliver administrative support across the directorate
- Provide excellent customer service to Fellows and members.
What you’ll need
- Demonstrated knowledge, experience or interest of working within a Communications team
- Ability to manage databases, organise meetings effectively and support administratively
- Ability to multitask in a multi-faceted role
- An understanding of how to support senior executives effectively
- Good writing and communication skills
- Great attention to detail
- Flexible and self-motivated
- Able to manage a varied workload
Why join us:
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (up to 60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Association of Illustrators (AOI) is seeking an exceptional Chair to lead our Board of Directors. As the foremost professional body for illustration, the AOI has proudly supported and championed the creative industry since 1973. Today, we serve a thriving global community of more than 2,000 members.
Our Organisation and Next Chapter
The AOI stands as a recognised global leader in the illustration sector, combining robust financial management with innovative member services. Under the guidance of our current CEO and outgoing Chair, we have achieved significant milestones:
•Built substantial financial reserves
•Strengthened our advocacy for illustrators' rights
•Established new revenue streams
•Enhanced our industry profile and influence
•Developed comprehensive career support initiatives
We are entering an exciting phase of development, requiring visionary leadership to grow our organisation whilst maintaining excellence in member support. The creative landscape is evolving rapidly, particularly with emerging technologies like AI, and we seek a Chair who can help us navigate these changes strategically.
Position Overview
Working closely with the Board and CEO, the Chair will guide the AOI's strategic direction while ensuring robust governance and sustainable growth.
Key Details:
•Reports to: Board of Directors
•Direct report: Chief Executive Officer
•Location: Somerset House, Central London
•Time commitment: Quarterly board meetings (2 hours each) plus approximately 16 hours monthly for strategic consultation
Remuneration:
£11,000 - £13,000 per annum, comprising of:
•£1,000 PAYE stipend for governance duties
•Up to £12,000 annually in consultancy fees for strategic advisory work
Role Responsibilities
Strategic Leadership and Vision
-Guide strategic planning processes and implementation in collaboration with CEO and board
-Ensure alignment between commercial growth and social impact
-Foster innovation while maintaining financial sustainability
-Lead the Board in setting and reviewing strategic objectives
-Build consensus around key strategic decisions
Governance and Compliance
-Chair quarterly Board meetings with effectiveness and professionalism
-Ensure the Board fulfils its duties and responsibilities
-Oversee risk management and mitigation strategies
-Monitor organisational performance against strategic objectives
-Ensure compliance with legal and regulatory requirements
Financial Oversight
-Guide financial strategy and sustainability
-Review and approve annual budgets and financial reports
-Ensure appropriate financial controls are in place
-Support the development of new revenue streams
Stakeholder Engagement and External Relations
-Build and maintain strategic partnerships
-Act as an ambassador for the organisation
-Advocate for illustrators' rights and interests
People Leadership
-Provide support to the CEO
-Lead Board recruitment and succession planning
-Foster a collaborative and inclusive Board culture
-Support professional development of Board members
Person Specification
Essential Experience
-Proven senior leadership experience in the creative industries or related sectors
-Track record of successful strategic planning and implementation
-Understanding of governance and financial management
-History of delivering both social and commercial value
Knowledge and Understanding
-Appreciation for the illustration industry and its challenges
-Strong grasp of the creative sector's commercial landscape
-Understanding of not-for-profit governance
-Awareness of emerging technologies and their impact
-Understanding of diversity and inclusion best practices
Leadership Qualities
-Strategic thinker with proven problem-solving abilities
-Excellent chair and facilitation skills
-Strong diplomatic and negotiation abilities
-Ability to build consensus and manage diverse viewpoints
-Commitment to collaborative leadership
How to Apply
To express your interest in this position, please submit:
•A comprehensive CV
•A covering letter explaining your suitability for the role
•Contact details for two professional references (these will only be contacted with your permission)
Please send your application by 5pm on 12th May 2025
The AOI is committed to building a diverse and inclusive organisation. We particularly welcome applications from candidates who are under-represented within the illustration industry. We believe that diversity strengthens our organisation and look forward to hearing from all interested applicants.
If you would like to submit your expression of interest in an alternative format, such as a video recording, please contact us in advance to discuss options.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role is ideal for someone who enjoys being at the heart of an organisation’s operations—helping to keep the corporate services running smoothly, so that our Education and Supporter teams can focus on delivering impact through our programmes.
Both nationally and internationally, public discussion and political debate are increasingly polarised and divided. Social media, fake news and new technologies such as AI can create echo chambers, where claims pass unchallenged, and different views are hard to find. The English-Speaking Union shows that there is a more constructive and collaborative path. The ESU was founded in 1918 to build greater understanding and friendships between people and nations. We are an educational charity with international reach, with an ESU in over 50 countries. Today our work is focussed on training young people in oracy – speaking and listening skills, in critical thinking and self-expression - to build skilful communicators and engaged citizens and leaders.
The English-Speaking Union and our work is more important now than ever.
he Corporate Services team provides essential strategic and operational support across the organisation. Our governance function oversees compliance, risk management, and performance frameworks. The finance team manages budgets, financial planning, and reporting. All of this contributes to effective decision making. We are also responsible for looking after our properties, which includes maintaining oversight of two commercial leases, and maintaining Dartmouth House which is a grade II* listed events venue and our Head Office in Mayfair.
Purpose of this role
The Business Support Administrator will provide high quality support to the Board of Trustees and its sub-Committees, and the Chief Operating Officer. This role will work closely with the Executive Assistant to the Director General.
Responsibilities and Expectations
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Provide high-quality administrative and organisational support to the Chief Operating Officer, helping to ensure smooth day-to-day operations.
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Coordinate the preparation and timely circulation of agendas, papers, minutes and action logs for Board and Committee meetings.
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Monitor and report on progress against Board and Committee actions, ensuring timely follow-up and delivery
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Support the delivery of the annual Board effectiveness review, gathering feedback and helping to implement improvements.
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Assist with the planning and delivery of the annual external audit, working with colleagues and auditors to meet key deadlines.
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Maintain key registers including the Gift & Hospitality Register, Declarations of Interest, and compliance trackers.
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Facilitate due diligence checks as needed, liaising with legal advisors to ensure accuracy and compliance.
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Maintain the organisation’s contract register, tracking review dates and supporting internal contract reviews and renewals.
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Deliver one-off projects and provide flexible support across the Corporate Services team as required.
Skills and Experience
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A track record of providing secretariat support, including minute taking.
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Excellent administrative skills, highly organised with very good attention to detail.
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A tactful and conscientious individual who can navigate through complex situations
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Understands the importance of maintaining confidentiality
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A good understanding of charity governance.
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Strong written and oral communication skills.
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A motivated self-starter who can quickly translate issues into solutions.
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A team player who can quickly build trusted relationships at all levels.
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Strong communication and interpersonal skills.
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Can confidently and professionally challenge and hold people to account.
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The ability to manage several projects simultaneously whilst working at a high standard.
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Excellent IT skills including Microsoft Office.
The client requests no contact from agencies or media sales.
We're looking for a strategic, analytical, and leadership-oriented Director of Governance and Assurance to join our Head Office located in Islington.
£85,000.00 per annum, working 35 hours per week.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
For a full job description, please visit our website.
As the Director of Governance and Assurance, you will provide sector-leading company secretariat, governance, and assurance, ensuring the governance structure efficiently manages regulated activities and commercial group entities. The post-holder will also advise and support the Chief Executive, Chair, and SLT on all aspects of regulation, corporate governance, and effective business conduct for the organisation, ensuring the highest standards of probity and according to statutory and legislative requirements.
The Director of Governance and Assurance will oversee risk management and assurance functions, ensuring effective systems for internal controls and regulatory compliance, including internal audit management. They will provide administrative support for Board and Committee meetings, including agenda planning, minute taking, and record keeping.
This role is a key contact with the Regulator of Social Housing and other external government or regulatory organisations including CQC and Ofsted.
The Director of Governance and Assurance must embody a strategic and principled leadership style, ensuring the highest standards of governance, risk management and regulatory compliance. This individual will demonstrate exceptional integrity, attention to detail, and the ability to navigate complex legal and regulatory landscapes with confidence. With strong analytical and communication skills, they will provide expert guidance to the Board and Senior Leadership Team while fostering a culture of transparency and accountability. Adept at balancing strategic oversight with operational efficiency, they will drive continuous improvement in governance practices, ensuring that Look Ahead remains resilient, compliant, and well-positioned to fulfil its mission in the housing and social care sector.
What you'll bring:
Skills
Leadership: Strong leadership and management skills to oversee governance and assurance functions.
Organisational skills: Extremely organised with a planned approach to ensure leading the activity in this remit.
Analytical Skills: Ability to analyse and interpret legal and regulatory requirements.
Communication: Excellent communication skills to provide clear advice and support to Board and Committee members.
Attention to Detail: High level of accuracy in record-keeping and compliance monitoring.
Qualifications
Educational Background: Typically, a bachelor's degree in business administration, law, finance, or a related field. A master's degree or MBA can be advantageous.
Professional Certifications: Relevant certifications such as Certified Governance, Risk and Compliance (CGRC), Certified in Risk and Information Systems Control (CRISC), or Certification in Risk Management Assurance (CRMA) can enhance your credentials
Qualified Company Secretary
Experience
Leadership Experience: Significant experience in a senior leadership role, preferably within governance, risk management, or compliance.
Industry Experience: Significant experience in the Housing sector
Track Record: Proven track record of successfully implementing governance and assurance frameworks and driving improvements in organisational performance
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
As London Programme Lead, you will play a critical role in managing and growing our impact across the capital. You will be responsible for the successful delivery of our training and employment programmes, working closely with key stakeholders, including trainees, employer partners, funders, and community organisations.
This role requires a dynamic leader with Programme management skills, an understanding of employability initiatives, a passion for social impact and knowledge and experience in safeguarding. You will have management experience and you’ll lead a team working to support our London operations.
This is a great opportunity to work for a growing social enterprise, ambitious about making a real difference to the lives of people in the local community. This is an ideal role for someone who wants to take a leadership position in a fast paced, cause-driven dynamic environment and get a diverse range of opportunities across social enterprise.
The client requests no contact from agencies or media sales.
Role: Senior Data Operations Officer
Working arrangements / Location: Central London - Hybrid
Employment Type: to start ASAP – 18 months Temp
Salary/rate: up to £22.68 an hour - £41,278
Working hours: 35 hours per week
This role is pivotal in supporting the charity’s data and systems transformation programme, ensuring the effective management and maintenance.
Key Responsibilities
- Oversee the day-to-day management including licence management, user permissions, and training
- Ensure supporter data, processes, and systems are efficient, high quality, and compliant with relevant regulations
- Collaborate with the CRM Business Analyst to gather requirements for a new CRM and support the implementation of a Super User structure
- Act as a subject matter expert for Microsoft Dynamics 365 and ThankQ
- Maintain and develop training materials for CRM users, ensuring data quality standards are met
- Provide user support, triage tickets, and resolve issues on the service desk platform, Manage Engine
- Oversee scheduled data feeds and troubleshoot issues with the Data Integration Specialist
- Contribute to the Data Quality Programme by developing and standardising data capture and monitoring processes
- Proven experience in a Senior Data Operations Officer or similar role, ideally within the charity or non-profit sector
- Experience working with Microsoft Dynamics 365 and structured query language (SQL) Server Management Studio
- Practical knowledge of General Data Protection Regulations (GDPR) and ensuring compliance
- Strong IT skills, including comprehensive knowledge of Microsoft Office and Excel for data manipulation and analysis
- Experience in providing database training, creating processes, and procedures
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
ID: 1435 FOOD Club Assistant, Family Action FOOD Clubs
Service: FOOD CLUBS
Salary: £27,320 FTE per annum, inclusive of Inner London Weighting (£16,392.00 pro-rata per annum, inclusive of Inner London Weighting)
Location: Tower Hamlets and Aldgate (multiple sites)
Hours: 22.2 hours per week (part-time) – 3 days per week (Weds 9-5pm, Thurs 8-5pm, Friday 1-8pm)
Contract: Fixed term till 31 March 2026, with possibility of extension.
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
FOOD Club Support Worker will support all aspects of the day-to-day running of the programme, to ensure the clubs have high standards of service delivery.
You will have previous experience in at least one of the following environments: retail, health & safety, environmental health, education and/or previous work with families
You will have an enthusiasm for delivering high quality customer service and have a clear understanding of food hygiene standards and procedures.
Main Responsibilities:
Our FOOD (Food On Our Doorstep) programme aims to: provide regular access to a sustainable supply of food to people at risk of food insecurity; encourage families to access local support services and be signposted to other agencies; increase disposable income for local families to improve life chances and wellbeing; reduce the amount of food being sent to landfill in the UK by utilising surplus food.
Key tasks and responsibilities:
1. Supporting all aspects of the day-to-day running of the programme to ensure the clubs have high standards of service delivery.
2. Supporting the FOOD Club Coordinator to carry out regular compliance checks to ensure the quality and safety of the service, in order to protect service users and Family Action.
3. Ensuring all aspects of the role are carried out in line with food safety/hygiene standards.
4. Ensure volunteers are using up-to-date allergies forms to prevent any risk to service users.
5. Support the FOOD Club Coordinator with financial checks, stock control, recruitment, induction and training of volunteers.
6. Recording accurate data to enable the FOOD Club Coordinator to report on KPIs, including uptake of the scheme, service user income, and the positive financial impact on families.
7. Encourage regular attendance at FOOD Clubs to ensure income is maintained and to prevent food wastage.
8. Provide regular feedback to the FOOD Club Coordinator on the quality of food and resources from suppliers.
Main Requirements (for details check the job description and person specification):
Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – Enhanced level.
Benefits:
- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays pro rata.
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
• Click the “Apply Now” link below and fill out our digital application form
• Closing Date: Wednesday 30th April 2025 at 23:59
• To learn more about Family Action: Careers
• To help us fulfil our commitment to diversity and promoting equal opportunities: complete our anonymous Equality & Diversity Monitoring Information survey
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email Ayla Buruyan (full email available on the advert on our careers page)
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
The London Metropolitan University Students' Union is looking to grow our team of dedicated Student Advisers. Our Student Advisers support students to navigate the university’s academic regulations, offering impartial advice, supporting with written submissions and attending formal hearings in support of students.
We are looking for someone who is a good listener, is empathic and non-judgemental and who has a genuine desire to ensure that every student has the best student experience whilst studying at London Metropolitan University. The ideal candidate will be organised and efficient, confident in working with academic regulations, and excellent at communicating complex information clearly verbally and in writing.
We are looking for a full time adviser, but we are open to applications from those seeking either full time or part time work, for a minimum of 2.5 days per week (please state your availability in your cover letter).
Job purpose for the role
· To deliver a high-quality professional academic advice to students at London Metropolitan University
· To provide independent, confidential and impartial advice and representation that has a positive impact on the experience of students
· To ensure the advice service operates in line with best practice and that students and elected officers are well-informed on the issues affecting students
· To support the Advocacy & Communications team in identifying and reporting on issues affecting the wider student body, providing evidence-based support for the Students’ Union’s representative work.
Application deadline: 1pm on 9th May 2025
Interviews will take place on the week commencing 19th May 2025
What's in it for you?
Hybrid and Flexible working arrangements
Learning and development opportunities
27 days of annual leave plus bank holidays, office closure and sick leave
Cycle to work scheme
DSE assessments and eye tests
Free access to Gym & Classes
Competitive pension contribution scheme
Interest-free loans - Seasonal ticket and tenancy deposit loans
Other Standard employees’ benefits
At LMSU we are committed to maintaining a diverse workforce, as we understand the importance of having staff with varied lived experiences and backgrounds that reflect various needs of our student community. We welcome applications from all interested applicants, and we strongly encourage applications from people of ethnic minorities, people with disabilities, people with dependants and people who identify as LGBTQIA+. We conduct anonymous shortlisting, and ll of our interview panels have Unconscious Bias Training in order to support a fair recruitment process.
Empowering students to make the most of their time at LMU and transform their lives for the better.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Background to the role
We have teams embedded in four hospitals across East London where they are recognised for the warm, responsive and kind person-centred service they provide for patients. They work in close partnership with ward managers, discharge teams and social workers to ensure the safe and timely discharge of patients, connecting them back to their local communities and ensuring that their chances of a sustained and speedy recovery are maximised. Our model has proven success in reducing re-admissions.
Over the past 12 months we have worked to reorganise how our Home and Settle team works. We have done this to reduce the pressure on individual staff members, increase the extent to which the teams work together and improve the consistency and sustainability of the services. The Discharge and Settle Worker role is key to this new model of delivery.
The postholder will be working in the community and in patients homes to help them settle back into life and to connect with the support and services that will help them avoid another hospital visit as far as possible. Maintaining good relationships with the rest of Age UK East London’s Home and Settle team and will ensure the smooth running of the service and the best possible outcomes for patients.
This is an exciting time to join us as we build on our past learning and successes and increase the extent to which we integrate our services. Fast paced and with no two days the same, this work suits self-motivated team players who enjoy highly rewarding work that makes a difference to people and communities.
Job description
Job Purpose
The home and settle service works collaboratively with hospitals to support people when they are discharged from hospital to return home. You will provide temporary practical and emotional support to service users within their home and make sure they understand the care and treatment choices available to them. The service is time limited, usually up to 6 weeks, to adjust and settle back in their homes.
Key Tasks
- Assess the needs of service users in hospital before discharge, and in their homes, and understand what barriers and enablers there might be to moving home.
- Aid the discharge process and improve patient experience through tasks such as key cutting and co-ordinating with colleagues for the setup of the home environment.
- Provide (and/or arrange) the practical and emotional support needed to enable service users to move home and/or remain safely at home.
- Be vigilant and make referrals/signpost for additional needs that our wider team, or partners can support. E.g. for benefit checks, energy advice, carers support, befriending.
- Help maximise service user independence by adopting an enabling approach.
- Develop a listening and caring relationship with the service user and their families/carers.
- Provide domestic practical support within the home e.g. light cleaning, washing, ironing (service user clothing only) etc.
- Prepare and service drinks and simple meals with or for the service user customer ensuring nutritional needs are met in accordance with individual support plan.
- Accompany service user outside the home e.g. hospital/GP appointments etc.
- Support customers with other tasks e.g. making telephone calls on their behalf, reading and responding to correspondence, completing simple forms (training will be provided) as directed by the customer etc.
- Ensure services provided by AUKEL in the community are safe and person centred.
- Report safeguarding concerns, in accordance with AUKEL safeguarding procedures.
- Work within AUKEL’s expectations of professional boundaries and confidentiality.
- Provide cover in the case of sickness and annual leave periods of colleagues.
- Support service user reviews, ensuring all visiting information is uploaded on to AUKEL’s organisational case management system.
- Meet with volunteers to provide support and guidance.
- Work with a range of professionals including:
- Supporting health and social care professionals with patient discharge
- Liaising with the Hospital health and social care professionals to facilitate smooth supported discharge.
Administration
- Input all records, reviews, and visiting information to service user’s case notes in a timely manner to maintain up-to-date and accurate records on AUKEL’s case management system (currently Charity Log/Call-round App).
- Report all “no access” failed visits, or changes in service users’ condition or circumstances in accordance with AUKEL’s policies and procedures.
- Ensure service user comment sheets are completed.
- Support the return of Customer Comment sheets and general feedback in respect of your own service users.
Quality
- Ensure services provided in the community are delivered in line with the Care Quality Commission (CQC) principles.
- Deliver all work in line with AUKEL quality mark standards.
- Commit to undertaking the Care Certificate, if not already held or in possession of NVQ level 2.
- Complete essential training as required by AUKEL to provide safe services.
Liaison
- Work in collaboration with other agencies providing support within the customer's home.
- Work under the direction of the service manager and project officers.
- Represent AUKEL and participate in appropriate external meetings and events to remain aware of local, regional, and national issues affecting quality and compliance issues affecting care and home support services.
General
- Meet regularly with your line manager for support, supervision, and appraisal.
- Attend team and staff meetings, (and other meetings) as required.
- Undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of AUKEL.
- Complete any training which is required to fulfil the role.
- Carry out the duties of the post in accordance with AUKEL policies and procedures including Equal Opportunities, Mental Capacity, Deprivation of Liberty, Food Hygiene, Health & Safety, Confidentiality, Complaints, GDPR (General Data Protection Regulation), Safeguarding Vulnerable Adults etc.
- Work within AUKEL’s expectations of professional boundaries and confidentiality
Functional Links
- The post holder report to the Manager.
- Close working with NHS health & social care professionals.
- Close working with external partner agencies e.g. Age UK Redbridge, Barking & Havering, and Age UK Waltham Forest.
- Close working with AUKEL internal departments e.g. information and advice, advocacy, Take Home & Settle services, and volunteering department etc.
Person Specification
Experience
Essential
- Experience of one-to-one work with vulnerable service users, including those with multiple issues and needs either through paid or unpaid position.
Desirable
- Care Certificate or CQF Diploma NVQ Level 2, or equivalent, in Health & Social Care.
- Experience of working collaboratively with external partners.
Knowledge & Understanding
Essential
- Understanding and commitment to empowering individuals to reach their full potential.
- Understanding the principles of confidentiality in practice.
- Understanding of safeguarding and when to raise a concern.
- Understanding of stigma and discrimination, and the impact this has on people’s lives.
Desirable
- Knowledge of local services available to adults and their carers
- Understanding of hospital discharge procedures.
Skills/Attributes
Essential
- Excellent interpersonal skills
- Good English verbal and written communication skills
- Good planning and organisational skills.
- Ability to work independently and as part of a team
- Ability to prioritise and manage time and resources in a competent manner
- IT skills to the level of being able to use Word, email, internet, mobile phone apps and logging information on AUKEL’s CRM
- Can demonstrate AUKEL values (accountable, kind, flexible, inclusive, collaborative) in the way the service is delivered.
Desirable
- Ability to speak community languages e.g. Bengali, Urdu, Punjabi, Turkish etc.
- Able to use Charity Log (CRM used by AUKEL). Training will be provided as necessary.
- Ability to drive with use of own vehicle (mileage and essential car users will be paid).
Additional Requirements
- This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
- Flexibility in working hours to meet organisational needs.
- The role is required travel across East London
Employment Details
Hours available
We have different roles available between 16 and 35 per week.
Location
The post holders will be mostly based
- Either within the London boroughs of Tower Hamlets and Hackney including the Royal London and Homerton Hospitals
- Or within the London boroughs of Newham and Waltham Forest including the Newham and Whipps Cross Hospitals
The client requests no contact from agencies or media sales.
We are seeking a proactive and experienced Café Supervisor to oversee the daily operations of The Shack Café, a busy student-facing outlet at KCLSU. This role is ideal for someone with a passion for hospitality and team leadership, committed to delivering excellent service and creating a vibrant, welcoming space for students, staff and visitors.
The postholder will lead a team of student shift leaders and staff, ensuring smooth daily operations, high standards of cleanliness, and exceptional customer service. You'll take a hands-on approach, often setting an example on the floor while supervising your team effectively. Key duties include managing financial processes such as accurate till operation, invoice processing, and stock control. You will strive to minimise wastage and losses through regular audits and clear procedures, maintaining accurate records of all transactions and stock movements.
You will also lead on staffing—recruiting, training, and supervising your team of around 12 student staff members. Responsibilities include creating rotas, processing payroll, and managing performance through regular feedback and support, while fostering a positive and productive team culture.
The Café Supervisor will work closely with the Commercial Manager – Strand to develop exciting product offerings and promotions. With support from the marketing team, you'll ensure effective merchandising and campaigns that increase sales and engage the student community. Strong relationships with students, colleagues, and suppliers are vital.
You will also manage catering bookings and ensure services meet high standards, from enquiry to delivery. Compliance with food hygiene, health and safety, and equipment maintenance is essential. Issues must be reported promptly, maintain a safe environment, and ensure all staff follow uniform and cleaning protocols.
The list above is not exhaustive. We recommend you to read through the Job Pack to understand the scope of what the role entails.
Application Process
To apply, please download and complete an application form and an equal opportunities monitoring form below and email your completed application directly to our email address.
Once shortlisting is completed, we will contact you and inform you of the progress of your application.
Please download application form here
Please download EOM Form here
At KCLSU Equality, Diversity and Inclusion are at the heart of everything we do and we endeavour to ensure equal treatment of all candidates. We welcome a diverse range of applicants and are open to discussing flexibility with the right candidate. Reasonable adjustments will be made for candidates with disabilities at all stages of the recruitment and selection process, and to ensure that a successful candidate with a disability can undertake the post.
As you will also see on our Job Pack that we are an equal opportunities employer and live by our 4 main values: Inclusive, Collaborative, Open and Brave. KCLSU is a fun, social and flexible work environment which offers opportunities for development as well as great staff benefits.
Benefits of Working for KCLSU include:
- Hybrid Working Policy
- Pension Contribution
- Interest Free Season Ticket Loan & Computer Loan
- Cycle to work Scheme
- Enhanced Sick Pay
- Enhanced Maternity and Paternity Pay
- Eye Tests & single focal glasses allowance
- 25 days holiday entitlement & bank holidays & discretionary closure days per annum
- Discounts on KCLSU venues
- Employee Assistance Programme
- "No meeting Friday" ethos
- KEATS Learning Platform & LinkedIn Learning subscription
- Death in Service
- Access to Kings Libraries
Eligibility
To be eligible to apply for this role you must:
- Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) prior to your start date
- Not be a trustee of King’s College London Students’ Union
- Have a National Insurance number, or be in the process of applying for one
Thank you for applying with us. We look forward to bringing your talent onboard and working with you!
KCLSU is an independent charitable organisation that works to further the interests of approximately 36000 students at King's College London. Join us!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Managing Director, Home-Start Wandsworth (HSW)
The Role:
The Managing Director sets the vision and strategy for HSW. They lead on income generation and profile raising; working with local stakeholders, building partnerships, and growing funding relationships to achieve that. Working closely with the Board of Trustees, the MD will set annual objectives alongside long term goals - whilst providing vision and leadership to the team. The role will ensure operational excellence, providing direction & coaching when needed, to deliver innovation, sustainability & compliance.
The Person:
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We are looking for a passionate, dynamic and empathetic leader who is committed to the Home-Start ethos.
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A track record in income generation, partnership working and team management are essential.
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The successful candidate will combine collaboration, creativity and resilience, with a proven ability to deliver.
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Experience of leading change and driving sustainability within a small charity would be particularly valuable.
Reports to:
- Chair, Board of Trustees
Key Responsibilities:
- Set the overall strategy, vision and annual objectives for the organisation, alongside the Board of Trustees.
- Be accountable for the overall performance of the organisation and leadership of the team, including guidance and coaching for direct reports.
- Develop and deliver a robust and sustainable funding strategy
- Develop and deliver the long-term grant funding strategy, leading the bidding process for the organisation. Actively research and build relationships with grant funders to maximise opportunities and success. Write & submit grant applications, working with relevant members of the Team and Trustees. Give strategic direction to the Operations Manager, as required, on progress reporting to grant funders.
- Develop and drive the community fundraising strategy for the charity working with relevant members of the team and Trustee committee members. Build local partnerships with businesses, schools and churches to increase regular giving.
- Actively champion and contribute to fundraising events - and generate ideas for new activity.
- Manage key strategic partnerships, relationships and donors on an ongoing basis to ensure income, volunteer and referral pipelines are maintained to optimise the organisation’s impact.
- Working with the Operations lead, ensure the operational efficiency and effectiveness of the organisation.
- Provide regular performance and progress reports to the board as requested and ensure the charity is compliant with all HSUK policies and procedures.
- Set and manage the annual operational budget, and ensure the effective management of all HSW resources, IT provision and operational contracts.
Additional responsibilities:
- Develop and advocate for the profile of the organisation within the borough and represent it to relevant bodies, including HSUK and HSL, taking an active role in working groups. Act as an ambassador and embodiment of the organisation’s values.
- Deliver the annual impact report alongside the Communications Manager.
- Ensure the completion of all Operational HSUK Quality Assurance assessments.
- Be accountable for safeguarding in the operational team, working closely with the Safeguarding lead, who is responsible for delivery.
- Act as the Data Protection officer for the organisation.
Knowledge, Skills and Experience:
- Management experience of small/medium teams in the voluntary sector.
- Proven track record of success in charity fundraising and grant application processes.
- Experience of strategy conceptualisation and delivery- including leading others or working collaboratively to develop strategic & operational plans.
- Successful experience of stakeholder, network or partnership working.
- Understanding of current legislation and regulatory frameworks for babies, children and families.
- Operational coordination and project management experience.
- Financial understanding & experience of managing budgets >£100,000 (TBC)
- Highly IT literate with a confident understanding of Google applications, and Charity Log, or other database management systems.
- The ability to manage and address governance, financial, IT and personnel matters swiftly and confidently with little need for supervision.
- Ability to produce accurate and timely reports.
- Excellent communication and interpersonal skills, both verbal and written.
- Knowledge of the local area and beneficiaries.
- A commitment to and understanding of safeguarding, equal opportunities and data protection.
The client requests no contact from agencies or media sales.
Location: Home-based in the UK, with regular national and international travel
Contract: 2 years with the possibility of extension dependent on funding.
Reporting to: Chief Operating Officer
Salary: £65,000 to £70,000.
Additional benefits: 25 days annual leave plus public holidays (annual leave increasing by 1 extra day for every years’ service up to 30 days total), life assurance and access to an employee assistance programme.
WeProtect Global Alliance will not be responding to expressions of interest or applications sent by third parties (agencies, brokers or recruitment specialists).
We require a highly skilled and motivated individual who has strong ethical standards and demonstrable commitment to our values to help grow, oversee, retain and actively engage the WeProtect Global Alliance to collaborate, advocate and members and collectively work together to deliver our vision of a world where children and young people can access and participate in the digital world free from harm, sexual abuse and sexual exploitation.
The successful candidate will demonstrate considerable professional experience in a comparable role and a genuine passion for child protection. They will have a strong track record in developing, harnessing and deploying a diverse community of practice to develop real world solutions to make the digital world safer for children and young people across the globe.
Politically, commercially and financially astute, you will have a broad range of skills. You will be able to grow, activate and develop deep connections to nurture, harness and activate our alliance members to deliver our global mission and strategic objectives in a period where we are developing our new Strategy.
You will relish the opportunity to lead and support our member alliance, which currently comprises a broad range of high profile and influential representatives drawn from government, multi and bilateral agencies, global tech communities, NGO and advocacy groups, to focus on delivering real world solutions to often sensitive issues where competing views, political opinions and priorities can make seeking a resolution a challenge.
You will be comfortable supporting our Members Team and Alliance member community to ensure we remain relevant, responsive and impactful in an increasingly polarised political landscape as we enter the fourth industrial revolution.
You will be able to focus on both the detail and the bigger picture in a complex landscape and be an inspirational and supportive team player who will live our values, shine confidently as a key member of the senior management team, be a role model to our brilliant secretariat workforce and an ambassador when engaging with members and external partners.
If leading, growing and getting the best out of a global community, combined with our mission of making the digital world free of harm for children and young people, motivate you to come to work and give your best every day, then this is the place for you and we cannot wait to welcome you!
About WeProtect Global Alliance
The online world was not created with children in mind and can be unsafe for children and young people to explore. Every phone and computer is a potential gateway for offenders seeking to sexually exploit children. Our Alliance generates political commitment and practical approaches to make the digital world safe and positive for children, preventing sexual abuse and long-term harm.
Our Alliance’s geographical reach is unprecedented: 103 governments are members along with 82 private sector companies, 126 civil society organisations and 10 intergovernmental organisations. This diverse membership is key to our ability to deliver real change. Together, we break down complex problems and develop policies and solutions to protect children from sexual abuse online. More information on who we are and what we do can be found on the WeProtect Global Alliance website.
WeProtect Global Alliance is supported by a high-performing secretariat of eleven staff based in the UK and Belgium and is overseen by an influential Global Policy Board that the Head of Strategy will work collaboratively with to ensure the Alliance members remain impact and child centred.
Job description
Overall purpose of role
As the WeProtect Global Alliance Head of Members, you will grow and lead our capability and capacity to harness and grow our global alliance network to guide and drive the implementation of our Strategy and mission targets. This role requires an organised, driven, and people-oriented leader with deep and global connections in the child protection field.
Your team will develop and deliver an elevated approach to managing a diverse community of members, supporting the Alliance maximise our impact on the global stage, support and advise the Management Board, Executive Team, Head of Strategy and Head of Development on the best ways to harness our Alliance community to respond to a rapidly evolving operational landscape and navigate key strategic decisions.
You will also work closely with the Head of Strategy and Head of Development to support the development of new ways of working to understand our collective impact and ensure our secretariat, members and broader organization actively remain relevant and focused on delivering our mission and strategic objectives.
You will grow the capabilities and lead the WeProtect Global Alliance members work, with key accountability for the following outcomes:
· Work with the Executive Team, Management Board and Policy Board to develop, secure buy-in and implement a members strategy, operational and action plans to harness our diverse community to deliver the existing and forthcoming WeProtect Global Alliance Strategy and delivery targets.
· Collaborate with the Head of Strategy, the Head of Development and MEL lead to collectively build, maintain and oversee our theory of change and broader operational model to ensure we effectively harness and activate our member community to have real world impact on the lives of children and young people.
· Build the capability and capacity of the organisation to remain truly member led, build and manage the Members Team to pro-actively deliver a portfolio of work that will raise the profile of our mission and shift the needle on governmental, public and private sector agencies approaches to child protection and safety in the digital world. This includes overseeing and leading the Alliance’s Reference Groups and working collaboratively with the Executive Team and Head of Strategy to co-lead our work in international fora (most notably the WeProtect Global Summit).
· Build and maintain meaningful engagement with a broad range of members from across the public, private and third sector (including government agencies, advocacy communities, specialist tech and civil society organisations) across the globe to deliver the WeProtect Global Alliance strategic mission.
· Play an active role in building the operational resilience, financial sustainability and compliance capability and capacity of the Secretariat to provide a world class service to our members and Board to ensure WeProtect Global Alliance remains focused on creating a world where children and young people can access and participate in the digital world free from harm, sexual abuse and sexual exploitation.
Key Responsibilities
1. To lead the Members team to strengthen the WeProtect Global Alliance member’s portfolios by developing, securing buy-in and implementing the organisations member strategy, operating, governance model, plans, success indicators and internal capabilities to harness the power of our members to achieve our mission and vision in line with our core values.
2. To be a thought leader, keep abreast of external trends and developments and changing circumstances to ensure the WeProtect Global Alliance Member Strategy remains relevant, targeted and focused on improving outcomes for children and young people in a rapidly changing legislative, operational and technology landscape.
3. To be accountable for member services, outreach, growth, governance and cross organisational projects and work streams. This includes planning and organising relevant performance and delivery areas, being mindful of cross-cutting impacts and priorities.
4. To ensure the continuous development and effective delivery of the WeProtect Global Alliance Member’s Strategy in a fast paced, politically sensitive and rapidly changing external environment, including participating in and leading (where relevant) annual business planning, forecasting, setting, monitoring, reviewing and reporting on budgets and relevant donor requirements to support effective decision making throughout the year.
5. To provide exemplary leadership and line management to staff, including appraisals, supervision, team meetings, delegating, managing, engaging, developing and supporting staff to be the best they can be and achieve our strategic objectives in accordance with our vision and values.
6. Lead and develop effective working relationships with external partners, stakeholders, members and staff to maximise the collective impact of WeProtect Global Alliance (governmental, public, private, civil society and advocacy communities).
7. To take accountability for preparing papers, reports and presentations for internal and external meetings including senior management meetings, executive team, trustee, board and reference groups meetings. To attend, chair, and contribute to meetings, briefings, reviews, due diligence and auditing and compliance activities.
8. Represent the Executive Director and the Chief Operating Officer at internal and external events, share peer responsibility for problem solving challenges, creating a ‘one team’ approach to delivery and deputising were appropriate.
9. To be an ambassador, spokesperson and representative of WeProtect Global Alliance Secretariat at external events.
Expectations
As a member of the Senior Management Team (SMT) you will also have a pivotal role to play in supporting and improving the organisation’s effectiveness as we develop the WeProtect Global Alliance’s new strategy, operating model and ways of working to ensure we remain effective, responsive and relevant in an increasingly complex and fast-moving technological landscape.
As a global, multi-sector alliance, ensuring equity, diversity and inclusion (EDI) is embedded in everything we do is a critical priority. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to be impactful and effective. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equality in physical and mental health for all.
1. To attend and contribute to meetings, training and other events as required.
2. To actively participate in our supervision and appraisal process.
3. To ensure that all responsibilities and activities within this post are delivered in accordance with WeProtect Global Alliance core values and relevant corporate, organisational, financial and compliance policies.
4. To travel to meetings and fora which may require the need to work unsociable hours e.g. attending evening or weekend meetings.
5. To adhere to relevant legal and statutory requirements including Data Protection Act and the Health and Safety at Work Act.
To use WeProtect Global Alliance resources responsibly.
Person Specification
Essential criteria
Experience
1. Significant senior experience and demonstrable record leading and growing a diverse global membership and/or partnership alliance function and/or service to deliver an ambitious child centred mission on the global stage.
2. Outstanding leadership and team management experience, including experience coaching and line managing direct reports.
3. Demonstrable effective influencing and negotiation skills and political judgment with a proven track record building productive and impactful professional relationship and partnerships with a wide range of individuals and organisations.
4. Demonstrable experience leading change and transformation with demonstrable qualities as a change agent.
5. Demonstrable senior management level experience in project management, financial, donor and budget management, monitoring, evaluation and lesson learning across the fields of strategy, research and policy.
6. Significant experience commissioning high quality, high value research and policy projects and able to demonstrate the use of insights in long term planning and impact frameworks.
Skills
1. Outstanding communication skills and ability to effectively engage and build meaningful relationships with internal and external staff and stakeholders at all levels.
2. Outstanding self-management skills to work independently, autonomously and as part of a team, using own initiative and being flexible and adaptable to deliver as ‘one team’.
3. Excellent IT, project management, financial management and donor engagement skills.
4. Demonstrable excellent planning and organisation skills to deliver work to agreed timescales and standards.
Knowledge
1. Knowledge and understanding of WeProtect Global Alliance mission, vision, values and ambition and how it applies to this post.
2. Knowledge and understanding of a child centred approach to participation, advocacy and EDI and how it applies to this post, with a focus on embedding effective policies and processes.
3. Awareness of global child protection policies and procedures within the digital arena and a genuine passion for child protection.
Other
1. A willingness to travel and work unsocial hours (time in lieu can be claimed)
2. Commitment to your own continuing professional and personal development
3. To uphold high standards of work, standards and conduct in line with WeProtect Global Alliance values.
Diversity, inclusion and equity
We welcome applicants from all sections of the community, regardless of age, sex, gender (or gender identity), ethnicity, disability or sexual orientation. We particularly welcome applicants from ethnic minorities and other under-represented groups.
Safeguarding and values
As a child-focused organisation, we have a strong commitment to child safeguarding and rigorous procedures. The successful candidate will be required to provide two referees and to undergo a criminal record check.
All staff are expected to act at all times in a manner consistent with our values and in compliance with our policies and procedures, including our Safeguarding Policy and Code of Conduct.
Our values are:
· Empowerment – collaboration, innovation, challenge
· Accountability – responsibility, delivery, safeguarding
· Respect – honesty, feedback, inclusion
The client requests no contact from agencies or media sales.
We are seeking a candidate with a keen interest in national healthcare policy to provide a crucial underpinning role that supports and enables the policy managers and policy officer to deliver the Academy’s committee and wider policy and influencing work. This is an ideal role for someone who is driven by the desire to influence positive societal change through gaining experience in a complex national policy environment. The role would suit either a recent graduate looking to gain experience or a career administrator who enjoys a busy role in a small organisation.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Legacy Officer
Location: London
Hiring range: 34,000-40,000 GBP per year
Make a lasting impact on animals through careful legacy administration.
We are seeking a dedicated and detail-oriented Legacy Officer to join our team. You would be responsible for your share of the legacy administration cases in the UK, ensuring that gifts left to IFAW in Wills are handled efficiently, sensitively, and in accordance with legal and organisational standards. You would report to the Global Legacy Administration Manager on a day-to-day basis. Your work will directly support IFAW’s mission by maximising income from legacies to fund our animal welfare and conservation efforts.
The International Fund for Animal Welfare (IFAW) is a global leader in animal welfare and conservation.
We work tirelessly to protect animals and their habitats around the world. We help animals and people thrive together. Our UK office works to tackle various animal welfare issues at home and abroad. Legacy gifts play a vital role in sustaining our critical work worldwide. Join us in making a lasting impact for animals and the planet.
Role and Responsibilities
· Managing a caseload of legacy gifts: This includes pecuniary, residuary and life interest legacies, ensuring IFAW receives its full entitlement in a timely manner. This may include a small selection of contentious cases.
· Working closely with solicitors, executors, and beneficiaries: You’ll provide accurate and sensitive support throughout the probate process, building trust and ensuring a smooth experience for all parties involved.
· Maintaining meticulous records and reports: You’ll ensure accurate financial and contact records are kept, reports are generated on time, and compliance with all legal and regulatory requirements is met.
· Providing recommendations for action: You’ll provide your suggestions to move forward any legacy case where action needs to be sanctioned by management or Trustees, or where there may be a risk to the charity's reputation.
· Assisting with monthly/annual reconciliation and audit: This includes following our financial rules to make appropriate accruals, adjustments, and provide audit-ready case files.
· Liasing with other teams within IFAW: When appropriate, you’ll work collaboratively with other teams, such as Finance, Donor Relations or the Legal team, to ensure a seamless process for legacy gifts, and to promote the legacy team’s recognition and standing in the organisation through internal engagement.
· Staying up to date on relevant legislation and best practices: You’ll be a member of the ILM and regularly keep abreast of changes in the world on legacy case management, to ensure IFAW’s legacy administration remains efficient and compliant.
Qualifications and Education Requirements
· At least 1 year of experience in legacy administration or estate management: You’ll have a strong understanding of probate laws, Wills, trust, and estate administration. Experience of using FirstClass is desirable.
· Achieved or willing to work towards certification: You have or will work towards gaining the ILM’s Certificate in Charity Legacy Administration (CiCLA).
Core Competencies
· Excellent attention to detail: You’re numerate, careful and ensure accuracy in all your work.
· Strong communication skills: You can build rapport with solicitors, executors, and bereaved families, providing sensitive and clear communication.
· Proactive and organized: You can manage multiple tasks effectively and keep up with work and deadlines without compromising quality.
· Know when to ask for help: You’re comfortable working unsupervised and as part of a team and you can identify when you should consult with your manager.
· IT proficiency: You’re comfortable using CRM’s like FirstClass and other relevant software for record-keeping and reporting. You understand Microsoft 365 software like Word and Excel.
· Passion for animal welfare: You understand the impact of IFAW’s work and are motivated to contribute to our mission.
At IFAW, we aim to create and foster a workforce that reflects and contributes to the diverse, global community in which we work to improve the lives of both animals and people. We are dedicated to fostering justice, equity, diversity, and inclusion so we actively encourage candidates from diverse backgrounds.
Application deadline: 30 April 2025
To apply, please submit CV and letter of interest at Careers | IFAW
The client requests no contact from agencies or media sales.
Job Title: Fundraising Journeys Lead
Location: Hybrid (with 1 day per week in the London Office) or Home-Based
Hours: 35 hrs per week
Contract type: 18-month fixed term contract
Salary: £46,239 per annum (Hybrid) - £42,034 per annum (Home-based)
What we do: We help young people through cancer
How we work: We’re Determined, United, Spirited and Kind
What we’re looking for:
· Someone that can lead the development of a Fundraising Supporter Journey strategy, to ensure we engage and retain our fundraisers and increase life-time value
· Someone who can work in a collaborative and influential way with colleagues, across multiple teams, to improve our understanding of our fundraisers and help embed a supporter-centric approach
· Someone who can utilise analytical skills, drive an insight-led approach and identify opportunities, trends and gaps to increase fundraiser engagement
· Someone who can create a holistic Fundraising Journey, utilising different platforms and means, based on supporter needs and market insight
What we offer:
· Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3 or 4 day closure over the Christmas period. We also have finish early Fridays in August and quarterly rest days to step away from day-to-day work and refocus.
· Paid Carer and Compassionate Leave: paid time off to care for family members or dependants.
· Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave.
· Paid Volunteering Leave: support your community by taking paid leave for volunteering activities.
· Health Cashback Plan: access a health cashback plan to cover medical expenses.
· Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.
· Discount scheme: access exclusive savings at various high street retailers and gyms.
· Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance.
How to apply:
You’ll need to register on our portal, complete a short application and answer four questions about your skills and experience in relation to the role.
Key dates:
Applications by 29th April. 1st interviews held online 7th May and 2nd interviews held face to face in London on 15th May.
Our commitment to inclusion and accessibility:
At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us. Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people.
Should you require any assistance or adjustments to support your application or interview process, such as additional time for tasks, meeting the panellists beforehand, information in another format or a different interview format (online/offline/in person), please don’t hesitate to get in touch with the HR Team.
We are a Disability Confident employer which means we have committed to offering interviews to disabled candidates who meet the essential criteria for the role listed under the 'What you'll bring to the team' section of the job description. If you would like to opt into this scheme, please tick yes on the application form.
Privacy and Safeguarding:
At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service).
For information on how we collect, store and process personal data please get in touch with the HR Team.
We’re here to give every young person facing cancer the best care and support.





The client requests no contact from agencies or media sales.