Psychology volunteer roles

Purpose

Our Associate Counsellors provide emotional support to adult members of families where there is a child or children with complex medical needs.

Tasks

Families who have been assessed by an experienced therapist from the project will be referred to the Associate Counsellor who will:

• Make contact with families, organising timing and frequency of sessions
• Provide counselling/therapy sessions to a member of each family
• Undertake a minimum caseload of 2 clients
• Attend monthly, mandatory, group supervision (2 hours)
• Undertake The Maypole Project initial training (20 hours)
• Work to The Maypole Project model of support (including flexibility in location of sessions)
• Complete client notes and The Maypole Project paperwork as required
• Liaise with supervisor or the Lead Therapist in case of questions/difficulties
• Follow The Maypole Project policies and guidelines at all times whilst volunteering
• Attend service-wide activities including family activity events and fundraising events

For students: Please check whether your course placement requirements would enable you to provide counselling at external venues (clients home, hospitals, hospices etc). This would occur only after a settling in period and with additional training and support provided by The Maypole Project.

Support

Whilst volunteering you will have support from our Family Support Co-ordinator for day to day issues and our Lead Therapist or another qualified counsellor for monthly clinical supervision.

Location

At our offices in Orpington and Greenwich or, after a settling-in period, in local schools, hospitals, hospices and client’s homes.

Time Commitment

Volunteers days and hours are negotiable but, due to the long-term promise of support to our clients, a most valued aspect of our service, we do ask volunteer applicants to be available to volunteer for a minimum of 6 months from acceptance onto the volunteering programme at The Maypole Project. We would ideally like volunteers to aspire to offering 2 years commitment to the role.

Note

STUDENT PLACEMENTS ONLY: We will review your work with the project throughout your placement to your graduation. If appropriate after either 2 years experience volunteering with us in therapies OR 3 months minimum experience post qualification with The Maypole Project you will be considered for a sessionally paid role with the organization.

Person Specification

Education & qualifications

• Good general education (essential)
• Placement: Final year student studying on a counselling diploma (level 4) or a degree/masters in counselling or counselling/clinical psychology or psychotherapy OR Qualified counsellor, therapist or clinical/counselling psychologist (diploma or first degree or masters) (essential)
• Courses must be accredited by BACP or approved equivalent (essential)
• Associate Counsellor (essential)
• Qualified as outlined above (essential)

Previous experience

• Student placement: 20+ hours of support to adult clients (essential)
• Associate Counsellor: 100+ hours of counselling support to adult clients (essential)
• 20+ hours of face to face counselling experience to adult clients (desirable)

Skills & knowledge

• Good communication and interpersonal skills (essential)
• Person-focused approach (essential)
• Experience of supporting children and families (desirable)

Attributes

• Self-motivated (essential)
• Able to work flexibly (essential)
• Approachable (essential)
• Ability to empathise with families in difficult situations (essential)
• Discreet and able to adhere to confidentiality procedures (essential)
• Commitment to equal opportunities and a non-judgmental attitude (essential)
• Commitment to further training and personal development (essential)

Exemption clause

• 2 years without significant loss (including divorce/diagnosis of chronic illness)

Thanks for your interest in volunteering for The Maypole Project

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

Are you a Clinical Supervisor interested in supporting counsellors and therapists?

Burning Nights CRPS Support has a highly skilled counselling and therapy team who provide counselling and psychotherapy to adults and children who have been affected by a debilitating pain condition, Complex Regional Pain Syndrome (CRPS). This team is expanding rapidly and we are now looking for 2 volunteer Clinical Supervisors to join this team ensuring we can continue the provision of our vital emotional support services to this community. We would ideally like to take on 2 Clinical Supervisor supporting a small group of therapists who specialise in a range of modalities.

All our Counselling and therapy team help to develop our growing mental health support service for patients, families and carers affected by Complex Regional Pain Syndrome (CRPS). As a volunteer with the CRPS Counselling & Therapy Service, your skills and experience as a Clinical Supervisor will be providing support to therapists who offer therapy to vulnerable individuals, many of whom are isolated and in need of mental health support.

Depending on your qualifications, skills and experience, you will provide group and 1-2-1 Supervision support for counsellors or psychotherapists who provide counselling support or specialist services, such as general talking (person centred) therapies, integrative therapists, Cognitive Behavioural Therapy (CBT) or Eye Movement Desensitization and Reprocessing (EMDR) for CRPS patients, their loved ones and carers. The service currently offers specialist support to anyone over the age of 5 who is affected by CRPS.

Key Tasks and Objectives

• Facilitate Clinical Supervision group sessions on a monthly basis (online) and ideally be able to offer at least 1 or 2 supervisees on 1-2-1 basis mainly trainees

• Administer this supervision from invitation through to record keeping

• Take part in complex case allocation meetings with the Clinical Lead

• Maintain appropriate clinical records of all work and to report, along with any concerns on individuals or their practice to the Clinical Lead

• Commitment to ongoing supervision of supervision practice at Burning Nights CRPS Support as well as engaging in separate own personal supervision as/if appropriate

• Work flexibly as part of a small team as necessary to provide maximum coverage for supervision, such as in the event of emergencies

• Abide by all Burning Nights CRPS Support policies and procedures

• Adhere to BACP, BABCP (or other appropriate therapies governing body) Ethical Framework

Key Skills, Qualifications and Experience

Essential:

• Psychotherapy/Counselling qualification with a minimum of 2 years post qualification experience in a similar field

• Qualification in Clinical Supervision - ideally level 7 or above (could also suit experienced counsellors who require a placement during Clinical Supervision placement, or experienced counsellors wishing to gain experience in supervision)

• Accreditation/registration (or working at the level of or towards this qualification) as a Supervisor with BACP/HCPC/BABCP or equivalent

• Significant proven experience of supervising individual counsellors/psychotherapists from a range of training backgrounds 

• Appropriate and proven clinical experience of working with clients with a range of difficulties including complex medical health issues, loss and bereavement. Ideally experience of working with clients living with or affected by chronic pain or chronic conditions

• Willingness to engage in any Burning Nights CRPS Support training

• Understanding of issues regarding confidentiality and management of risk within a counselling service

• Good administrative skills

• Understanding of the voluntary sector

• Commitment to on-going engagement in personal supervision

• Knowledgeable of and committed to equalities’ provision

Desirable:

• Appropriate and proven clinical experience of working with clients living with or affected by chronic pain or chronic conditions

• Being able to supervise therapists who work in therapy such as CBT, ACT, EMDR etc

• Experience of working within a low-cost / free voluntary sector counselling setting

• Experience of working within the voluntary charity sector

Barefoot and Free are looking for a creative volunteers who have fresh ideas with the expertise and passion to make them a reality.

What will you be doing?

A wonderful opportunity for vibrant creative individuals to come up with new fundraising ideas and put them into practice.

We would love to hear from anyone who is passionate about fundraising and loves organising events, from cake sales to fun runs. If you feel you are someone who can motivate others, steer new supporters to sign up and support them, to organise their fundraising events and organise our own fundraising charity events then get in touch..... we need your help.

This fundraiser role is an important role, it will help bring in much needed funds to support what we do.

What are we looking for?

We’d love people who are passionate about supporting the families we serve, someone who is creative and can put a plan in action, someone who has had experience in successful fundraising activities, events or online success or individuals that may not have experience but have the drive to succeed in the role. Commitment and professionalism is a must.

What difference will you make?

We are a small charity fighting hard to support our families, as we grow, we need to bring in more funding, could you be the person to support us? Are you creative with vibrant ideas that could work boost our fundraising?

Your support will help us to grow and support more families, our families are extremely important to us, we support amazing children and young people fighting big issues due to neurodiversity or trauma resulting in mental health issues, we work hard as a team to fund staycations so our families can breathe and take a break so they can recuperate to face the challenges they so unfairly face. You will have the chance to make a huge difference to the lives of the vulnerable families we support at Barefoot and Free.

We can’t wait to see what you can do! Please get in touch.

Childline Volunteer Counsellor- Someone who wants to make a difference to children’s lives by being there to listen when they feel they have no one else to turn to. As a Childline counsellor, you’ll be there for young people and listen to them as they open up about whatever is worrying them, whether it’s bullying, abuse, self-harm or family relationships – you’ll be there to support them.

What you’ll do

You’ll volunteer in our Leeds Childline base, offering counselling support to children and young people over the phone or through our 1-2-1 online chat. Your supervisor will help you develop and evaluate your counselling skills. After your initial training, you will be able to help young people as well as identify when a child or young person may be at risk, but don’t worry a supervisor will be on hand to give you plenty of support.

What you’ll get

You’ll receive training sessions over 12 weeks to prepare you for the role. When you start your regular shifts, a supervisor will be around all times to support you. Every shift includes a briefing and debriefing alongside other volunteers. Supervisors will also give you regular one-to-one support and group supervisions.

What we’ll need from you

Signing up to be a Childline counsellor is a big commitment and requires lots of training so, we do ask people to stay in the role for a minimum of one year.

We’ll also need to do some routine safeguarding checks, including an enhanced criminal record check and at least two satisfactory references with at least one covering a period of five years or more with no gaps. It’s nothing to worry about, and we can answer any questions you have about this.

Who’s right for the role?

While we think this role is suitable for a whole range of people, we are particularly looking for those with the following qualities and experience.

• Passionate about helping young people and children
• Great communication skills
• Empathetic and perceptive
• able to think on your feet
• works well within a team
• emotional resilience

Why volunteer with us?

Not only will you gain valuable experience throughout your volunteering journey, you’ll also have access to useful resources including a catalogue of online training, discount portal and NSPCC inMind – an online mindfulness resource.

You’ll be fully supported throughout your volunteer journey with us and will have a dedicated key contact should you have any questions along the way.

Are you passionate about the power of the arts to transform lives and do you have experience in one of the following: the arts, therapeutic arts, management, governance, EDI, the charity sector, developing partnerships, fundraising or safeguarding?

Talitha Arts is seeking volunteers to join the organisation as Trustees. We currently have seven Trustees, with backgrounds encompassing human resources, finance, creative arts, coaching, leadership and small charity management. We are seeking trustees who would be interested in one or more of the following roles: Chair, Secretary, Equity Diversity and Inclusion, Fundraising and/or Safeguarding.

Our Trustees meet formally four times a year; twice in person in London, Bethnal Green, and twice by video-conference. This is a volunteer position, and all reasonable expenses, including accessibility needs, travel and childcare will be reimbursed.

Who are We?

Talitha Arts is creative arts charity that delivers therapeutic arts workshops that benefit the mental health and wellbeing of those who have experienced trauma (through trafficking, living with dementia, domestic and sexual abuse, homelessness) and/or are living with mental health problems, addiction or disability. We are a small team comprising our Artistic Director (Executive), Fundraiser, and Therapeutic Arts Programme Manager.

Our Mission

We aim to use the power of the therapeutic arts to enable transformation in those in need of mental health support.

Our Vision

To empower all individuals and communities by providing excellent and bespoke therapeutic arts workshops that promote better mental health and well-being, enabling people to reach their full potential.

Equal Opportunities

At Talitha Arts we are committed to creating and supporting an inclusive environment and to celebrate diversity and the value of different backgrounds and experiences. We encourage applications from all backgrounds - we are particularly interested in welcoming global majority candidates, those with disabilities and LGBTQI+ candidates.

Equality, diversity and inclusion are at the heart of our organisation's core values and the work we do.

Please apply with a CV and cover letter by the 20th May at 6pm.

Duties

• To ensure that the organisation complies with its governing document, charity law, company law and any other relevant legislation or regulations.

• To ensure that the organisation pursues its objects as defined in its governing document.

• To ensure the organisation applies its resources exclusively in pursuance of its objects (i.e. the charity must not spend money on activities which are not included in its own objects, no matter how worthwhile or charitable those activities are).

• To contribute actively to the board of directors' role in giving firm strategic direction to the organisation, setting overall policy, defining goals and setting targets and evaluating performance against agreed targets.

• To safeguard the good name and ethos of the organisation.

• To ensure the effective and efficient administration of the organisation.

• To ensure the financial stability of the organisation and to assist with fundraising, where necessary.

• To protect and manage the property of the charity and to ensure the proper investment of the charity’s funds.

• To appoint the executive director and monitor their performance.

• In addition to the above statutory duties, each director should use any specific skills, knowledge or experience they have to help the board of directors reach sound decisions. This may involve scrutinising board papers, leading discussions, focusing on key issues, providing advice and guidance on new initiatives, and other issues in which the director has special expertise.

Responsibilities

•  Trustees must have a good understanding of and be sympathetic with the aims and objects of the charity and act in accordance with the governing document at all times.

•  Trustees must act and make decisions in the best interests of the charity, present and future beneficiaries.

•  Where professional assistance is required for the Trustees to be able to make the most appropriate decision affecting the charity, that assistance should be sought and considered carefully.

•  Trustees must not receive any financial or non-financial benefit that is not explicitly authorised by the governing document. Trustees should not exert any influence to garner any preferential treatment for themselves or their family.

 •  Trustees are jointly and severally liable for their decisions; therefore decisions should be taken together and communicated to staff, stakeholders and funders in a unified manner.

•  Trustees are accountable to stakeholders for their actions and as such decision-making and governance issues should be as transparent as possible, except for when confidentiality is required.

•  Trustees should be prepared to spend an appropriate amount of time reading papers and preparing for board meetings, which will be held on a quarterly basis. A minimum attendance of 75% meetings is required of Trustees to ensure that best practice in governance is reached and maintained.

•  Should a Trustee feel that they require further guidance or training in their role, they have a duty to inform the charity secretary and actively develop aspects for new training on an individual or group basis.

•  Any information of a confidential nature must remain so outside the confines of the Trustee meeting.

•  Trustees should familiarise themselves with the ‘Nolan Principles’, and act in accordance with them.

Person Specification

Each Talitha Trustee will have:

•  a passion for supporting survivors of trauma and people who are vulnerable (including trafficking, domestic violence and abuse, people recovering from addiction, refugees and asylum seekers, and people living with dementia)

•  excellent interpersonal and team-working skills

•   a willingness to devote the necessary time and effort

• strategic vision

•  good, independent judgment

•  an ability to think creatively

•  a willingness to speak their mind

•  an understanding and acceptance of the legal duties, responsibilities and liabilities of directorship

•  sympathetic to the Christian faith and Christian ethos of the organisation

•  demonstrable commitment to Nolan’s Seven Principles of Public Life (see ‘Code of Conduct – Citizens UK’ document); selflessness, integrity, objectivity, accountability, openness, honesty and leadership.

Our Story

Talitha Arts was founded by actor, Amanda Root. It began as a small volunteer organisation, primarily offering mental health support by facilitating arts workshops for International Justice Mission in India and working with professionals in aftercare homes for girls rescued from trafficking and violent abuse.

Over the years, our work has expanded to respond to the needs of U.K. organisations working directly with those who have experienced trauma, abuse, violence, homelessness; ex-offenders, refugees, children, and those who are living with dementia.

Every year as part of our mandate, we train new practitioners in the Talitha Approach to deliver our workshops. Our approach is 'person-centred', meaning it is tailored to the individuals we serve. Our practitioners are both professional creative artists and registered therapists who are passionate about the Talitha Mission.

​At Talitha, we aim to change the world one life at a time by providing mental health support through the power of the arts. 

​We do this by delivering programmes of workshops that support creative expression, foster community, and empower through music, movement, drama and the visual arts.

Join REMIX as our Volunteer Healthy Living Programme Manager and Transform the Future of London's Youth!

Do you have a passion for inspiring healthy lifestyles—body, mind, and spirit? At REMIX, we envision a future where every young person not only dreams big but also lives well. Our mission thrives on four pillars: employability, healthy living, personal development, and essential life skills. We’re seeking a dedicated Volunteer Healthy Living Programme Manager to lead innovative wellness initiatives that empower London’s youth.

As our Volunteer Healthy Living Programme Manager, you will:

• Inspire Wellness: Design and deliver engaging programmes that promote fitness, nutrition, mental health, and overall well-being, ensuring our young people have the tools to live healthier, happier lives.

• Forge Community Partnerships: Build alliances with local gyms, nutritionists, health professionals, and wellness centres to create accessible opportunities that speak directly to the needs of the community.

• Champion Mental and Emotional Health: Develop initiatives such as mindfulness workshops, stress management sessions, and mental health awareness events that support emotional resilience and balance.

• Drive Innovation in Health Education: Create interactive workshops, fitness challenges, and resourceful tools that make healthy living not only informative but also fun and transformative.

• Cultivate a Supportive Environment: Work hand-in-hand with our team to integrate healthy living strategies into REMIX’s broader mission, fostering a culture where every participant feels empowered to act on their well-being.

Your enthusiasm, innovative approach, and commitment to health and wellness will help build a foundation for a more resilient, energetic future for London’s youth.

Step forward. Lead the change. Transform lives at REMIX.

REMIX

INSPIRE. EMPOWER. TRANSFORM.

We are BrightPIP, and we’re looking for our next Trustee.

Do you share our view that every baby deserves to grow up feeling safe, healthy, and loved? Do you understand how charities work? Are you good at leading small teams? 

We are now looking for an additional trustee to help drive the charity forward so it can help more babies and families. 

We would be interested to hear from people who have skills in the following areas to support our organisational growth and development: fundraising, marketing and communications or clinical delivery.

Your responsibilities will include:

• Offer expertise in your specialist area of fundraising, marketing and communications or clinical delivery.
• Support trustees to get involved in the areas where they can best contribute; and help recruit new trustees to fill skills gaps. 
• Help us to adopt best practice governance for a charity of our size and ambition.
• Act as a sounding board and critical friend for the Clinical Director.
• Represent the charity at occasional external meetings and events.
• Ensure timely decision making in between meetings where needed.

Skills and experience

We are looking for someone with experience of being a charity trustee who knows the charity sector.

You could enjoy this role and make a big difference to our charity if you have:

• Experience of supporting a small organisation in your area of expertise
• Good communication and leadership skills
• Analytical and evaluation skills, demonstrating good judgement
• Competent use of IT skills
• Understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship
• An interest in taking a small organisation to the next stage 
• A belief that all children deserve the best possible start in life

By joining our board, you will have the chance to:

· Make a positive difference to the life chances of local children.

· Take a small, effective charity to the next stage of its development.

· Expand your networks, meet new people and be part of a positive, committed team. 

There are plenty of training and development opportunities you may wish to take advantage of through Community Works, the Association of Charity Chairs, ACEVO and local professional firms.

Join REMIX as our Volunteer Personal Development and Life Skills Programme Manager and Transform the Future of London's Youth!

Do you believe that every young person possesses a unique spark needing guidance to flourish in every aspect of life? At REMIX, we envision a future where London’s youth are empowered not only professionally but also personally—confident in their ability to navigate life’s challenges and seize opportunities for growth.

REMIX is a vibrant, brand-new youth charity dedicated to creating opportunities for individuals aged 16 to 26 years old. Our mission is built on four strong pillars—employability, healthy living, personal development, and essential life skills. To drive a holistic transformation, we are seeking a dedicated Volunteer Personal Development and Life Skills Programme Manager to lead initiatives that build self-awareness, resilience, and practical life skills among young people.

In this role, you will:

• Empower Through Personal Growth: Design and deliver engaging workshops, mentoring sessions, and interactive activities that foster self-discovery, emotional intelligence, and leadership.

• Equip with Essential Life Skills: Develop innovative programmes that address practical skills such as time management, effective communication, decision-making, goal-setting, and conflict resolution—tools that empower young people to thrive in every arena of life.

• Cultivate Resilience and Confidence: Create dynamic initiatives that inspire youth to overcome obstacles, embrace change, and build lasting confidence and mental resilience.

• Integrate Holistic Development: Collaborate with our interdisciplinary team to connect personal development with other core pillars, ensuring our programming nurtures well-rounded individuals ready for the future.

• Continuously Innovate and Evaluate: Utilize feedback and best practices to refine programme content, ensuring that the sessions are engaging, impactful, and responsive to the evolving needs of our community.

• Inspire and Mentor: Offer your expertise and energy to serve as a role model, guiding young people as they discover their inner strengths and chart their course towards a fulfilling life.

If you have a passion for personal development and believe in the power of learning life skills to transform futures, REMIX offers you a unique opportunity to spark change from within. Your innovative mindset and commitment to holistic growth will help shape resilient, well-prepared young Londoners ready to tackle tomorrow’s challenges.

Step forward. Lead the change. Transform lives at REMIX.

REMIX

INSPIRE. EMPOWER. TRANSFORM.

We are looking for pro-active, enthusiastic and motivated young professionals to join our board - you can help lead the strategic development of one of Dundee’s most promising and dynamic charities!

We would particularly welcome applications from candidates who are young people with lived experience of mental health and wellbeing challenges.

THE DETAILS

Feeling Strong is an exciting Dundee-based charity with the ambition to improve the lives of young people living with mental health and wellbeing challenges by fostering the skills, confidence and aspirations they need to flourish. Our services are designed by young people, delivered by young people for the benefit of young people, and we believe that this youth-led/peer-led approach is our biggest asset in tackling issues around mental health and wellbeing. We support stable recovery journeys for young people, lead campaigns to tackle societal issues, develop quality resources based on our own research, and tackle the disparity they face in unemployment, underemployment and accessing opportunities like further and higher education.

YOUR COMMITMENT

Whilst the Trustee Board meets for formal meetings 6 times a year, successful candidates will be expected to contribute to the organisation more widely, taking part in fundraisers, external events, strategic planning and advising the staff team when needed. The average contribution expected of Trustees is around one - two hours per month.

Work-related travel costs will be reimbursed.

APPLYING

Training and induction will be provided so we are open to all candidates, and we expect them to develop skills once in post, but we would welcome candidates with any of the following experience:

• Governance and previous board experience

• Business development and trading income generation

• Human resources

• Lived experience of mental health and wellbeing challenges

• Financial background

Join REMIX as our Volunteer Employability Programme Manager and Transform the Future of London's Youth!

Do you envision a London where every young person gains the practical skills and confidence to launch a successful career? At REMIX, we believe that when young people are equipped with strong employability skills, they can break down barriers and build vibrant futures.

REMIX is a dynamic, brand-new youth charity dedicated to creating opportunities for individuals aged 16 to 26 years old across London. Our mission is built on four core pillars—employability, healthy living, personal development, and essential life skills. Now, we are on the lookout for an innovative and passionate Volunteer Employability Programme Manager who will be instrumental in designing and delivering transformative career readiness initiatives that truly make a difference.

As our Volunteer Employability Programme Manager, you will:

• Catalyse Career Readiness: Design and implement innovative programmes that cover vital skills such as CV writing, interview techniques, networking, and workplace etiquette. Your creative approach will ensure that every initiative is both engaging and practical.

• Forge Strong Employer Partnerships: Build strategic partnerships with local businesses, industry professionals, and training providers to create pathways for internships, mentoring, and real-world job opportunities. Your network will help bridge the gap between aspiration and achievement.

• Empower Through Mentorship: Offer expert guidance and support to young people, inspiring them to recognise and harness their strengths. Your mentorship will empower participants to overcome challenges and step confidently into the job market.

• Drive Programme Innovation: Continuously refine and adapt our employability initiatives to meet evolving market needs and the unique challenges faced by today’s youth. Your insights will ensure that REMIX remains at the forefront of effective career development solutions.

• Champion Impact: Collaborate closely with our team to create a culture of learning, growth, and resilience. Your leadership will help promote a supportive environment where every volunteer and participant can thrive.

If you are committed to transforming lives with practical skills and strategic insight, REMIX offers you a unique opportunity to drive social impact from the ground up. Your dedication and innovative ideas will play a key role in empowering London’s youth, turning challenges into stepping stones towards a brighter future.

Step forward. Lead the change. Transform lives at REMIX.

REMIX

INSPIRE. EMPOWER. TRANSFORM.

Shout is the UK’s only free, confidential, 24/7 text messaging support service for anyone who is struggling to cope. When people text 'Shout' to 85258, they are connected to a Shout Volunteer for a text conversation. Our volunteers provide a safe space for people to share what's causing them distress, while showing warmth and compassion.

Tasks and Responsibilities

If your application is successful, you’ll be enrolled in a training group. New groups start every two weeks.

Shout Volunteers receive 25 hours of free training in communication, listening, managing and assessing risk, and problem solving. The training is self-paced and done online. You’ll learn how to bring people in distress to a place of calm and practice skills that will be useful to you throughout life.

As we are investing in you throughout your time with us, our hope is that you will complete the training in a timely manner and look at this as a longer term commitment. The experience you gain over time is valuable and our goal is to have volunteers commit to 200 hours on the platform, which can take up to two years to complete, as we ask you to take one 2-4 hour shift per week. 

Our Volunteer Training Support team is here to support you, answer any questions and provide feedback during training and throughout your time with Shout. You’ll be joining an incredibly supportive volunteer community and have access to the resources you need to do your role.

As a volunteer, you’ll be supporting people in distress, so it’s important we see the skills required to do that while you are in training. While most trainees complete the training and go on to volunteer, not everyone will pass the training. If this happens, there are other ways you can still support us.

Selection Criteria

A Shout Volunteer is kind and compassionate, a good listener, and has the ability to remain calm when supporting people in crisis. You will also:

• Understand the difference between being friendly and being a friend

• Be aware of your own mental health and wellbeing

• Be open-minded

• Be supportive

• Be reliable

• Be discreet and able to respect confidentiality at all times

• Be accepting and non-judgemental

• Be passionate about contributing some of your time to a cause such as Shout

• Adopt a growth mindset, and be willing to accept feedback

Requirements

• You must live in the United Kingdom or New Zealand while volunteering. 
• You must be over 18 years of age.
• You will need a reliable internet connection and a private place to take your shift.
• All of your volunteering must be done using a laptop or desktop computer and Google Chrome.

It’s worth spending time thinking about the nature of the role, and whether it’s right for you. We support all texters, regardless of race, religion, sexual identity or issue. You will need to be comfortable addressing topics frequently discussed with texters (suicide, self-harm, depression, etc.) without compromising your own mental health. 

Before you apply, please consider whether either of the following applies to you:

• Have you recently experienced grief, loss or change issue/s? For example; someone close to you has been ill or has died, you’ve lost your job, your relationship has ended.

• Is your current mental health and wellbeing in a place such that the stress and pressure of listening to the challenges of others would bring additional burden to you personally?

Benefits to Volunteers

The role is rewarding and can save lives. Shout Volunteers tell us they gain a sense of pride, satisfaction and purpose from taking conversations. They also tell us that their own wellbeing increases, they learn valuable skills and gain experience they can use at work and in their personal lives.

Volunteering can also be a great addition to your CV. You do not need to have any past experience in mental health to be a Shout Volunteer - we’ll provide you with all the training and support you need to do the role.

Application Process

You will need to create your account and fill in the application using a laptop or desktop computer and in a Google Chrome browser. This is a standard requirement for all of our systems at Shout, from the application through to the platform.

You should leave up to an hour to complete the form. As Shout is a text based service and we do not conduct in person interviews for our volunteer candidates what you write in your application and the strength of your references are how we get to know you. 

We appreciate when candidates take the time to write thoughtful, considered answers. We recommend you review your application with an eye toward things like spelling, grammar and punctuation. While some of our texters will occasionally reach out using more informal text speak, our volunteers respond in full sentences and double check their messages for accuracy before hitting send. 

Your application will be reviewed once we have received responses from both of your references. We ask for a personal reference and a professional reference. The personal reference can be a friend or colleague but the other must be someone who knows you professionally or has supervised you in some way. 

This could be a manager or supervisor from where you work or a teacher or educator from where you study. We recommend you choose references who are able to speak to your ability to fulfil the selection criteria outlined above.

We do not accept references from family members. This includes your partner or their relatives, your children, siblings, aunts, uncles, cousins, grandparents or godparents. 

Please allow up to a month for us to review your application and return a decision. 

If your application is approved, you can book your place on training. Training groups usually start every two weeks and spaces are available to book a couple of months ahead. While you are in training and before you are allowed on the platform we will carry out a background check.

Loughborough Students' Union is a charity that receives a block grant from the University and raises additional funds through social enterprise to meet its objective to empower students at Loughborough University by representing the views of students and providing them with the support and resources to succeed at university.

We are an award-winning Students’ Union that is proud to deliver one of the UK's best student experiences.

Our new three-year strategy (August 25 – July 28) looks to continue to strive towards being a Union that is focused on Equity, Diversity and Inclusion and is both environmentally and economically sustainable.

By building a bold and talented Trustee board it will provide the support and challenge to our strategy, help maximise our opportunities and bring the creativity needed to continuously ensure we are operating at excellent standards.

We are looking for Trustees from a broad range of experiences HR, Finance, Equality, Diversity and Inclusion, Business and Commercial, a knowledge of Charities, SUs and/or Higher Education who can contribute with innovative thinking and challenge the status quo, of particular interest are those from a HR and Talent Management background with Finance experience and someone who can act as safeguarding lead on our Board.

Loughborough Students’ Union is committed to providing equal opportunities for all, irrespective of age, disability, ethnicity, sex, religion, sexuality, transgender status and working patterns. We are keen to have a Board that appropriately represents all the communities we serve as an organisation.

If you are inspired by the opportunity to help build a world class student experience, we would love to hear from you.

Closing date for applications: Monday 12 May 2025

Interviews: In person on Loughborough University campus, Friday, 6th June