Property Manager Jobs
We're looking for a kind, compassionate and resilient Housing Officer to join our Homelessness service in Brent.
£28,538.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
A dynamic, friendly and innovative care and support business known for its life-changing services is looking for a dedicated and target driven Income and Housing Officer who can maximise the organisation's rental income collection, effectively manage rent arrears and deal with other breaches of the occupancy agreement.
Managing a patch of 4 units across our services you will ensure that challenging rent collection targets are met but also that everything is done to avoid eviction. Your personal qualities are as important in this role as your work experience.
Working alongside Operational Colleagues, the Income and Housing Officer will be responsible for overseeing the delivery of generic Housing Management services across their patch with the main focus on Income Collection and some ASB management. You will be expected to meet tight KPI's increasing rent collection and carry out rent arrears actions at all stages from the initial warning letters to the eviction stage.
In order to effectively deliver the services listed above to their patch, the Income and Housing Officer will need to work closely with Contract Managers and Support Workers working within our projects to empower and enable them to carry out their responsibilities. Strong interpersonal and stakeholder management skills are a pre-requisite to the role. The post holder will be extremely flexible and have the ability to effectively manage multiple projects at one time.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
* Take responsibility for maximising rent collection across a defined patch of Look Ahead's portfolio of properties ensuring that rent collection targets are met and tenancies sustained
* Advise operational teams on their support related arrears management activities, including holding local surgeries with tenants and staff, taking direct control of higher level and more complex arrears cases
* Proactively monitor all current and former accounts within the defined patch and make recommendations to the Contract Manager for appropriate former accounts to be written off or referred to Look Ahead's debt collection agency
* Ensure that the rent collection function is carried out both sensitively and in a timely fashion so as to avoid the build up of excessive arrears and record all case details accurately.
* Ensure that all sign ups within the defined patch are done accurately on the correct type of tenancy and at the correct rent and service charge levels.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
An understanding of the needs of customers who have experienced homelessness and who may also have support needs.
Excellent time management skills to systematically monitor arrears and complete other tasks in a logical and systematic way.
Excellent communication skills and experience of dealing with vulnerable people in a sensitive , friendly and clear manner.
What you'll bring:
Essential:
Experience of monitoring rent accounts and managing rent arrears
Experience of using computerised rent systems to monitor arrears and record information
Extensive knowledge of welfare benefits ,especially housing benefit
Experience of liaising with housing benefit departments ,the DWP and other external agencies.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
Please see full Job decription on our website
Supported Housing Worker
Temporary with the potential for longer term opportunities for the right candidates
ASAP
Full time hours - Monday - Friday 9am - 5pm
Manchester
Our client
Our client, a Northwest based charity, provides accommodation and support to people who are homeless or at risk of losing their homes. They are looking for 3 temporary Supported Housing Workers to join their rapidly growing Unaccompanied Asylum-Seeking Children service with the potential for longer term opportunities for the right candidate. Working hours are Monday - Friday 9am - 5pm, and are a mix between office and outreach to people in dispersed properties across Manchester.
Alongside the support from a dedicated team of leaders, you will be in control of your own calendar, booking home visits and support sessions with your customers, deciding at what point in the day you are going to complete your tasks. Our client wants to encourage flexibility and real-life working agreements.
The role
The UASC Service is responsible for helping customers adult to their new life and transition into the community as smoothly as possible.
Every day is different
Every day is different, whether it's accompanying young people to the Home Office, teaching them how to recycle or budgeting their money for the month. Each young person will have a unique skill set that you will help to hence in your role as a Supported Housing Worker.
Confidence to succeed
Your support will directly contribute to the next steps of each young person's journey helping them to grow in confidence by teaching them how to navigate childhood. You might help them to apply for college and encourage them to participate in community events. You could find yourself teaching them how to understand relationships and showing them the important of their support network.
Whatever you find yourself doing each day, you will be giving a young person the confidence to succeed in life.
The candidate
- You have experience of supporting customers with complex needs / vulnerable people.
- The ability to develop effective working relationships and rapport with customers and colleagues alike.
- An understanding of homelessness and the challenges people may face.
- Experience of working effectively in a multi-disciplinary team, involving other professionals to ensure positive outcomes for people.
- A solid understanding of safeguarding.
- Strong organisational skills, with the ability to manage your own diary, prioritising your workload effectively.
- The ability to work using your own initiative, making decisions accordingly.
Due to the nature of the role, a car driver with business insurance is essential for this role. An Enhanced DBS is also required for the role of Supported Housing Worker.
Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.
Job Purpose
This position will lead the established department/s in order to deliver on key priority areas of the Strategic Plan in the areas of: breeding for unfavorable environments, breeding for favorable environments, quantitative genetics and biometrics (related to plant breeding), seed and delivery systems, and germplasm evaluation, host plant resistance, and including market access and nutrition traits and abiotic stress tolerance. The position will have a key role in strengthening the Institute’s role as a key provider of dynamic and innovative pre-breeding and breeding research outcomes leveraging IRRI’s scientific expertise, international convening role, trusted advisor status, and extensive partnerships network. This position provides the overall leadership for accelerating the development of new rice varieties and hybrids in all major rice-growing environments, with a particular emphasis on targeted product development pipelines that, based on clear product profiles, utilize molecular breeding approaches and distributed germplasm evaluation networks to maximize genetic gains. New breeding systems and tools have been put in place in the Rice Breeding Innovation department, however further innovative and cost-effective tools and breeding systems will need to be identified, developed and implemented to achieve the goals of making the IRRI breeding program the pre-eminent public sector cereal breeding program globally.
The Rice Breeding Innovations Research Director is responsible for assuring success in a global context, while focusing on South Asia, Southeast Asia and Eastern and Southern Africa. The position also requires an understanding of breeding information management systems, intellectual property, and an ability to work with the private sector with the assistance of business development specialists. In addition to being a recognized international expert in the field, the successful applicant will have the leadership and change management experience, standing and personal qualities required to provide inspirational leadership to a group of Research Unit Leaders, and provide strategic guidance in research innovations, partnerships and delivery of programs and projects. Department Leaders have a critical role in shaping IRRI’s research for development agenda by bringing together discipline based teams organized through Research units with cross-institutional functions, in order to ensure both the research and delivery imperatives of IRRI are met.
This position will be based at the IRRI Headquarters, Los Baños, Philippines and is open for international applications.
Roles and Responsibilities
- Lead multidisciplinary and cross-functional groups to ensure that the Department and Research Unit goals and priorities are aligned with IRRI’s overall strategy, priorities, target goals, and values
- Contribute collaboratively to the Institute-wide research management team reporting to the Deputy Director General for Research in order to ensure cross-disciplinary, cross site, and cross functional collaboration across all of IRRI
- Ensure accountability of Research Unit Leaders to deliver research outcomes in compliance with donor requirements and IRRI’s policies and procedures
- Work as part of a team to bring in new resources to support IRRI’s research for development objectives
- Facilitate the identification of research priorities and optimum usage of IRRI’s resources
- Promote, sustain and develop new strategic partnerships and alliances with public and private stakeholders to cultivate collaborative research programs
- Act as a catalyst and champion of IRRI-wide changes to achieve IRRI’s mission and goals
- Coordinate with IRRI’s Leadership Team, through the DDG-R, in the execution of the Department and Research Unit goals and priorities
- Represent IRRI in research fora, local and international conferences to sustain and develop working relationship with new target investors, donors, government partners, communities and private institutions
- Advocate IRRI’s research for development in international research fora to enhance the IRRI’s brand across different regions
- Engage with IRRI’s national and regional partners to understand their needs and objectives and to provide complementary research for development capacity and programs fulfilling their identified needs
- Facilitate the development, alignment and integration of Research Units operational plans, objectives and key performance indicators
- Lead and facilitate the completion and delivery of research for development outcomes and ensure compliance to funder requirements within agreed timeframes
- Harness the synergy and nurture the creativity of individual staff, multidisciplinary and cross functional research teams to generate innovative research programs and secure new sources of funding
- Ensure high performance research for development delivery from the department in order to achieve maximum success with investors, donors, partners, and users
- Manage, develop and monitor the performance of Research Unit Leaders to ensure the quality and continuous growth of human resources and to build high performing teams
Qualifications
- PhD degree and subsequent experience in plant breeding
- Recognized as an innovative international leader in a relevant science field
- Significant multicultural and multidisciplinary management experience
Skills Required
Mandatory
- Understand research for development challenges and opportunities
- Excellent people management skills
- Excellent advocacy, presentation, influencing and entrepreneurial skills
- Excellent project management skills
- Proven ability to establish high level of cooperation and alliances
Preferred
- Work experience in Asia or Africa
Applications
Applicants are invited to send a cover letter illustrating their suitability for the above position against the qualifications, competencies, skills together with a detailed curriculum vitae, including names and addresses of three referees knowledgeable about the candidate’s professional qualifications and work experience. All correspondence should be addressed to the Human Resources and Organizational Development Office, Ms. Anna Junsay with a subject: Application – Research Director, RBI - your full name.
The position is urgent and will be filled as soon as suitable candidate is found. Only qualified applicants with relevant skills and experience will be contacted. We recommend applying as soon as possible and not later than 4 December 2024.
Robertson Bell is pleased to once again be supporting the NSPCC, this time in their search for a Finance Business Partner to join their high-performing team on a permanent basis. NSPCC are the UK’s leading children’s charity who believe that every childhood is worth fighting for. They have been looking out for children for over 100 years, to protect them and prevent abuse.
The Finance Business Partner will report into the Senior Finance Business Partner and provide Directorate and departmental support in achieving financial and operational objectives. They will provide high-quality financial management and advice, and comprehensive reporting and analysis. The postholder will be responsible for completing budgets and quarterly forecasts, financial modelling, management reporting and analysis, as well as routine month-end activities.
The organisation
From their campaigns to their services, the NSPCC strive to make a difference in everything they do. They work with schools, provide support and advice for families and deliver therapeutic services. They undertake ground-breaking research, campaign for change, and run two free helplines providing support and advice: Childline (for children and young people) and Helpline (for adults seeking advice). Between 2016 and 2021, they helped make 6.6 million children safer from abuse - but they won’t stop until they stop child abuse and neglect altogether.
The key duties of this Finance Business Partner are as follows:
- Business partner with Directorate budget holders to develop an in-depth knowledge of their area.
- Work with colleagues across Directorates as a trusted partner delivering a high-quality financial service.
- Work with budget holders in the preparation of Directorate income and expenditure budgets and quarterly forecasts.
- Review and consolidate budget and forecast information received from teams, conducting subsequent review and challenge of the results with budget holders.
- Complete commentary and bridge analysis, feeding into comprehensive management information packs.
- Complete month-end journals, FTE analysis, and monitor Directorate financial results against budget and forecast.
- Prepare comprehensive and timely period-end written commentary for management accounts.
- Ensure all year-end reporting requirements are completed.
The successful candidate will have:
- Achieved their full accountancy qualification.
- Have extensive experience of working within a management accounts or business partnering function, of a complex organisation.
- Ability to analyse numbers critically and extract and interpret pertinent information for management information purposes.
- Experience in production and monitoring of stakeholder budgeting and forecasting cycles and delivery of associated financial management reporting.
- Ability to understand a wide range of stakeholder needs and adapt approach where necessary.
- Excellent written and verbal communication skills.
- Strong influencing skills with experience in challenging financial results.
By joining their team, you will have an opportunity to work for an influential organisation at the forefront of child protection.
This role will officially be based out of their offices near Liverpool Street, with Tuesday & Wednesday required to be worked from the office, and the rest from home. Applications are being reviewed daily, so submit your CV for consideration ASAP to ensure you don’t miss out!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
In 2017, we pioneered the UK's first interest-free loan programme specifically designed for refugees, offering a dignified and independent pathway to integration. This programme supports individuals by funding essential costs such as UK training, licensing, exams, certifications, housing, and family reunification. Our mission is to empower people to rebuild their lives and thrive in a safe environment.
Since 2017 we've lent over £2.5million with a repayment rate of over 98%.
Now we're on a mission to scale our impactful loan programme, and we're looking for an exceptional Financial Administrator to be part of our journey.
- Are you detail-oriented and passionate about numbers?
- Do you love helping people and making a difference?
- Enjoy picking up the phone and talking to people?
- Want to work remotely in a small, dynamic team with a big impact?
About the Role:
As our Finance Administrator, you'll play a key role in managing loan applications and ensuring smooth financial processes. This full or part-time, flexible position allows for remote work, with very occasional meetings in London.
Key Responsibilities:
- Overseeing the full loan lifecycle, from initial application to repayment.
- Maintaining accurate records in our CRM and lending software.
- Providing clear communication and support to clients throughout the loan process.
- Collaborating across the team and with our partners, Moneyline, to ensure a seamless client journey.
- Keeping databases up to date and ensuring all documentation is organised.
What We're Looking For:
- Significant administration experience, ideally in finance or loan administration.
- Exceptional attention to detail, strong numeracy, and excellent communication skills.
- Proficiency in Microsoft Office; experience with Salesforce and HES programs is a plus.
- Self-motivated, highly organised, and capable of managing multiple tasks independently.
Why Join RefuAid?
Work in a supportive, inclusive environment where your efforts will have a tangible impact on the lives of refugees. We offer a flexible working schedule and the opportunity to contribute meaningfully to a cause you can be proud of.
The client requests no contact from agencies or media sales.
Robertson Bell is pleased to be supporting NSPCC in their search for a new Senior Finance Business Partner to join their dynamic team on a permanent basis. NSPCC are the UK’s leading children’s charity who believe that every childhood is worth fighting for. They have been looking out for children for over 100 years, to protect them and prevent abuse.
The Senior Finance Business Partner will report into the Head of Finance Business Partnering and provide leadership to a small operational team. The role is responsible for the delivery of all aspects of operational financial management within each directorate or department it supports. The role will provide high-quality financial management and advice, together with comprehensive reporting and analysis to inform and aid decision making.
The organisation
From their campaigns to their services, the NSPCC strive to make a difference in everything they do. They work with schools, provide support and advice for families and deliver therapeutic services. They undertake ground-breaking research, campaign for change, and run two free helplines providing support and advice: Childline (for children and young people) and Helpline (for adults seeking advice). Between 2016 and 2021, they helped make 6.6 million children safer from abuse - but they won’t stop until they stop child abuse and neglect altogether.
The key duties of this Senior Finance Business Partner are as follows:
- Business partner with the Senior Management Team to develop knowledge of their Directorates.
- Take on a value-added role, acting as a trusted advisor and demonstrating the ability to constructively challenge ideas and plans.
- Be involved in business and planning meetings in partnership with senior leaders.
- Be the finance subject matter expert in the Directorates the role supports, proactively thinking about how decisions would affect the wider organisation and the Directorate, making recommendations as appropriate.
- Produce, collate and ensure timely delivery of accurate budget and forecasts for the areas the role supports, with supporting analysis and commentary.
- Provide timely and accurate advice to budget holders to allow effective management of their budgets, highlighting potential opportunities and risks.
- Ensure the delivery of month end processing and variance analysis.
- Prepare and deliver accurate consolidated financial monthly, quarterly and annual operational performance reporting packs.
- Support the ‘Head of’ in the preparation of financial models for the evaluation of proposed business changes, and subsequent implementation.
- Manage, supervise and develop direct reports, being accountable for the work they produce.
The successful candidate will have:
- Achieved their full accountancy qualification.
- Have extensive experience of working within a management accounts or business partnering function, of a complex organisation.
- Substantial experience in the preparation of financial management information, including the production and monitoring of budgets, forecasts, financial models and delivery of associated reporting, analysis and commentary.
- Strong attention to detail and the ability to analyse numbers critically, extracting pertinent information for management.
- Strong and effective written and verbal communication skills.
- Ideally, knowledge of charity accounting (SORP).
- Experience of managing, developing and motivating staff.
By joining their team, you will have an opportunity to work for an influential organisation at the forefront of child protection.
This role will officially be based out of their offices near Liverpool Street, with Tuesday & Wednesday required to be worked from the office, and the rest from home. Applications are under continuous review, so if you think this role sounds like the right next step for you, please do not delay in applying to ensure you are considered!
Grade DL, Salary £45,581.89 per annum
Location: Euston, London (Hybrid working – minimum 2 days per week in the office)
Closing date: 9.00am on Monday 02 December 2024
Interview date: Thursday 12 December or Friday 13 December 2024
The Royal College of General Practitioners is the largest membership organisation solely for GPs in the United Kingdom. Founded in 1952, it has over 54,000 members who are committed to improving patient care, developing their own skills and promoting general practice as a discipline. General practice is the largest branch of the medicine and provides a majority of population’s contact with the health service.
We are looking for a senior policy professional to join our policy team, which is part of our Policy, Research and Campaigns department. If successful, you will help to make the case for resources in primary care to meet the health needs of our population, develop policy solutions to improve general practice, and influence decision making at senior levels of government. You will contribute to efforts in overcoming some of the biggest problems faced by the NHS in its history, including engaging with the plans being set out by the new Government. You will work closely with our public affairs and campaigns team and our press team, as well as a range of others across the organisation, to ensure that the voice of general practice is heard at the most senior levels.
We are looking for an experienced, enthusiastic policy professional who can hit the ground running and help drive forwards our influence in key areas within a fast-paced policy landscape. The successful individual will be responsible for a range of policy areas affecting general practice.
If you are a driven professional looking for a dynamic role where you will quickly be able to have an impact, we would like to hear from you. You should:
- have demonstrable experience working in policy.
- be confident in taking a lead on policy development and able to quickly become an expert in complex policy areas of general practice.
- have excellent communication skills, both written and verbal, with an eye for detail and an ability to explain complex problems to different audiences.
- be a strong self-starter who is confident in taking initiative.
- be confident in using evidence to help make a case for change.
Please download the Candidate Pack to view the full job description.
The successful candidate will share our corporate values. In return, the College offers excellent terms and conditions and great working environment.
To apply, please apply directly via the RCGP website vacancies page and provide both your CV and covering letter/statement.
The Royal College of General Practitioners is an equal opportunities employer and welcomes applications from all sections of the community.
~ Building a sustainable future for general practice ~
Events Assistant
£25,300 pa plus excellent benefits
London Bridge, London
35 hours per week, full-time
The Events Assistant[CF1] is a crucial role at the College as you will help and support colleagues in the delivery of events, from administrative assistance in planning the events, to the production of event documentation, branding or collateral, in addition to liaising with events stakeholders, including speakers, programme leads and delegates.
As Events Assistant, you will provide comprehensive administrative support for online event registration, delegate bookings, delegate communications and associated queries. You will be the first point of contact for event queries, so maintaining a good knowledge of College events and other relevant activities is essential.
Assisting in the research and promotion of opportunities for sponsorship for all events, you will distribute sponsorship packages, confirm sponsorship acquisitions and ensure requirements are fulfilled onsite. You will also produce proposals for assigned events, including timelines, venues, suppliers, draft budgets and staffing requirements.
Reporting to the Head of Marketing and Events, you will help with the delivery of College conferences and study days by providing administrative support for the development of programmes and course materials, whilst also collating and reporting on key event statistics to support the evaluation of the events programme.
With a good level of education,[CF2] you should have a background in customer-facing roles, be an excellent verbal and written communicator and have experience of interacting via email, telephone and in-person.
With an understanding of GDPR and an excellent level of computer knowledge, keyboard skills and software, you should be able to use and format documents on the Microsoft platform and have the ability to learn new software packages.
Knowledge of events and conferencing, including the processes surrounding the delivery of events, as well as experience of event administration would be desirable. Research and data analysis skills along with the ability to use social media to promote activity would also be advantageous. Travel across the UK and occasional overnight stays are part of this role.
The Royal College of Emergency Medicine was established to advance education and research in Emergency Medicine. The College is responsible for setting standards of training and administering examinations in Emergency Medicine for the award of Fellowship and Membership of the College as well as recommending trainees for CCT in Emergency Medicine. The College works to ensure high quality care by setting and monitoring standards of care and providing expert guidance and advice on policy to relevant bodies on matters relating to Emergency Medicine.
At The Royal College of Emergency Medicine, you’re part of an ecosystem of support dedicated to caring for people in crisis. You’ll join a diverse team of high-performing, passionate individuals dedicated to a mission that matters - each with the courage to try new things, take the initiative, and hold themselves accountable. You’ll craft a career with real purpose, supported either by one of our structured career paths or by bespoke training investment that reflects your unique passions and ambitions.
You’ll find an organisation centred on culture and driven by the ethos of respect, integrity, collaboration and innovation that sits at the heart of our college values. Here, we’re continually striving to do things better, together. And you’ll benefit from systems designed to support you to be at your best, with investment in cutting-edge technology, learning, and empowering working practices. Whether we’re engaging directly with our members or developing our crucial support functions, we’re each an equally vital part of RCEM’s success. It’s a breath of fresh air, in service to a socially-critical mission. RCEM. Where a meaningful career is a rewarding career.
At RCEM diversity, equality and inclusion is an integral part of our culture so it is important to us that this is reflected in everything that we do. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities to ensure we actively embrace an inclusive and representative culture that encourages, supports and celebrates our differences.
For further information and to apply, please send your CV and covering letter via the application link. Please draw upon your experiences in your life, education, work, or voluntary roles to address to the points outlined in the Person Specification which can be found on our website.
It is essential that a comprehensive cover letter is provided in order to be considered for shortlisting.
Closing date: 6 December 2024.
For further information and to apply, please send your CV and covering letter. Please draw upon your experiences in your life, education, work, or voluntary roles to address to the points outlined in the Person Specification which can be found on our website.
It is essential that a comprehensive cover letter is provided in order to be considered for shortlisting.
We're looking for a kind, compassionate and resilient Mental Health Worker to join our Shirland West service in Westminster.
£28,068.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
As a Mental Health Worker, you will be enabling vulnerable people living in a variety of different tenures to manage their tenancies/ licences and move towards greater independence within the community, by providing flexible and individually tailored support.
The working pattern for this role includes a 5-week rolling rota, working on a 4-5-6 day week pattern. This includes some weekend working. The shift times consist of earlies: 8am-4pm and lates: 2:30pm-10:30pm
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Undertake initial and continuous assessment of needs and potential risks and agree levels of support actions and capture outcomes in Support and Risk Management files.
Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available.
Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
Develop and maintain links with all key agencies and service providers in the local community especially the local mental health system to ensure that customers receive the best treatment available
Lead on an area of specialism (e.g. , health and wellbeing) , build partnerships and develop internal and external opportunities for service-users in this area
Empower customers to ensure they receive the service and benefits they are entitled to
Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
Adhere to Look Ahead's Policies and Procedures
Engage in learning and development activity to increase knowledge and skills
Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Flexible
Open to feedback and self-development as well as thrives on change and enjoys dynamic diverse environments.
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviours
Confident using IT
What you'll bring:
Essential:
Up to NVQ Level 2/3 or equivalent, or experience in the social care/charity sector
Desirable:
Experience working in mental health
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Chief Executive Officer will: - Provide a strong and inspirational leadership to implement the strategic plan. - Lead on the on-going sustainability and growth of services with the Board of Trustees - Work closely with our Young Advisors to ensure youth voice throughout the Charity. - Champion a clearly articulated strategy to acquire new business and generate sustainable income. - Represent Sheffield Futures and its work effectively and imaginatively to external audiences and promote a strong and attractive brand. - Work effectively alongside the Board of Trustees to ensure that Sheffield Futures meets its governance and legal responsibilities.
The client requests no contact from agencies or media sales.