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Wheels for All is seeking an Operations and Administration Officer as we embark on an exciting period of growth. In this pivotal role, you will support the Operations team, the Executive Management Team (EMT), the Board of Trustees, the Finance team, and the wider organisation. Your responsibilities will span various operational, compliance, administrative, and support functions, ensuring the smooth running of our charity.
Title: Operations and Administration Officer
Salary: £28,000 FTE
Hours: Flexible. Open to options between 3 days (21 hours/ 0.6FTE and 5 days (35 hours/ 1 FTE)
Contract: Permanent
Location: Warrington Head Office base with hybrid working available.
Reporting to: Chief Operating Officer
Staff benefits
Wheels for All is committed to the health and wellbeing of our staff. We are proud to offer these benefits to all members of our team:
- Birthday bonus – take an additional day off to celebrate your birthday.
- Volunteering – take a volunteering day each year to support another charity or Wheels for All partner.
- Apparel – we will provide all members of staff with quality clothing to keep them looking and feeling good when out and about.
- Flexible working arrangements - including working from home and flexibility around caring responsibilities.
- Annual leave entitlement of 25 days - in addition to public holidays, increasing by one day each year up to a maximum of 30. (Note: pro-rata for part-time colleagues).
- Employee Assistance Programme - access to a 24/7 confidential helpline, counselling services and online information.
- Healthy and wellbeing - we welcome staff to embed regular exercise into their daily work lives. We provide access to a Cycle to Work scheme (unlocking savings of up to 47% on the cost of a new cycle and accessorises) and yoga classes at our head office.
Role responsibilities
Human Resources Support
- Recruitment: Support the recruitment process by helping to create job descriptions, place adverts, attract quality candidates and conduct assessments.
- Staff Onboarding: Ensure all new staff are welcomed and integrated into the organisation, guided by the new starter checklist.
- DBS & Safer Recruitment: Ensure the safety and well-being of all beneficiaries, by ensuring appropriate DBS checks are conducted for all employees, volunteers, trustees, and contractors who work with or have access to children, young people, or vulnerable adults and employees
- HR Administration: Support HR administration by managing contact databases, probation period deadlines and performance review schedules.
- Employee Relations: Help promote a positive work culture by facilitating open communication, addressing workplace issues and supporting the management of any employee conflicts or grievances.
- Managing Employee Benefits: such as the Employee Assistance Programme, annual leave entitlement and apparel.
- Training Requirements: Manage training schedule for the team, including first aid, health and safety, data protection and safeguarding.
- Employee Engagement: Help create and deliver initiatives to enhance employee morale and satisfaction, such as team-building activities and events.
- Asset Management: Oversee the issue, use and return of equipment used by the team, such as uniforms, phones, laptops etc.
Compliance Support
- Data Protection: Support the Data Protection Officer in ensuring compliance with data protection regulations.
- Audit Schedules: Oversee audit schedules for health and safety assessments.
- Documentation Management: Document and manage the retention schedule and naming conventions.
- Policy and Procedure Management: Manage the review schedule for policies and procedures, helping the Board and EMT ensure compliance with the Tier 3 Code for Sports Governance.
- Workplace Safety and Health: Help ensure a safe and healthy work environment by implementing safety protocols, training programmes and complying with regulatory standards related to workplace safety, such as workplace assessments.
- Insurance: Manage insurance policies schedules for equipment, personal liability, professional liability, etc.
IT Support
- Technology: Support the implementation of new technology solutions, such as HR and Monitoring and Evaluation systems.
- System Access: Manage access for systems like Worknest E-learning, SharePoint, etc.
- Microsoft Implementation: Create and manage Microsoft 365 accounts for staff and board members.
- Filing Structure Oversight: Maintain and oversee the organisation’s SharePoint filing structure.
- Equipment Maintenance: Ensure appropriate maintenance, updates, and training for IT equipment.
Executive Management Team (EMT) and Board Support
- EMT Support: Provide support to the Executive Management Team where necessary.
- Board Meeting Arrangements: Arrange board meetings and AGM, including communicating with members, taking minutes when required and filing documents.
- Governance Documentation: Keep the website updated with governance documentation.
- Trustee and Member registration: Manage the registration and setup for trustees and members
Office Management
- Point of Contact: Serve as the primary contact for internal and external enquiries, manage phone calls, and handle mail.
- Office Staffing Management: Oversee bookings, phones, and ensure adequate office staffing levels.
- Contract and Compliance Management: Oversee contract details and renewals for office equipment, supplies, health and safety checks, fire safety and liaison with landlord.
- Booking Assistance: Assist staff with bookings for vans, events, travel, etc. such as at our presence at the National Cycle Show and other major cycling and disability inclusion events.
Note: This job description is subject to amendment based on experience and consultation with the post holder. It provides a general indication of duties and may vary over time.
Wheels for All is a national accessible cycling charity which promotes inclusive cycling through a range of successful community engagement programmes
Location: Hybrid - linked to one of our offices in London, Birmingham or based in NI, Scotland or Wales
Who We Are
UnLtd is the leading provider of support to social entrepreneurs in the UK and offers the largest such network in the world. Our mission is to find social entrepreneurs with bold solutions to today’s challenges. Through funding and support, we help them to realise their potential and creating lasting change.
UnLtd’s vision is a future where enterprising people are transforming our world for good. To enable this, we are committed to developing an eco-system of support to make it easier for those who need help to find it.
About the Role
As a Senior Impact Analyst, you will be leading our work on using quantitative data to measure and help maximise our impact. This is an exciting opportunity for a team-player with an analytical mind, who is able to translate complex data into powerful stories and actionable insights, whilst tactfully using data to drive change.
You will play a leading role in bringing together our research, evaluation, impact, and learning activities, with a keen focus on the use of data and evidence for impact. Your work will inform our approach to research and evaluation, as well as contributing to our ambitions to be an impact-driven, agile, learning organisation.
Interested? Here’s how to apply
We need to know a bit about you, your experience and what you can bring to UnLtd.
You can submit a CV + supporting statement (up to 2 pages). We’d love you to tell us:
- About you – your skills, experience and personal qualities;
- Why you’re interested in the role and what you hope to get out of it.
The main thing is you can demonstrate you have skills and experience (Lived or learned) that relate to what we have said we are looking for.
We particularly welcome applications from people with disabilities, Black, Asian, or Minority Ethnic backgrounds, LGBTQIA and from different socio-economic and educational backgrounds.
- Application Closing Date: Midnight on Friday 12th July 2024
- First round of interviews: Tuesday 23rd July 2024 (online, via MS Teams)
- Final interviews: Tuesday 30th July 2024 (online, via MS Teams)
UnLtd is committed to offering employment opportunities for people with criminal convictions. As a result, we will only ask you about any criminal convictions at initial offer stage. Your information will be treated fairly and confidentially and will not automatically exclude you from the role that you have applied for.
“I recently joined the CHAS Family Support Team from a Local Authority role. It has been a great move! At CHAS, I have a capped caseload, allowing me to spend quality time getting to know families and understanding how I can help them access the specialist support they need. I have the flexibility to manage my own time and achieve a better work-life balance.” — Claire Wilson, Family Support Team Leader
An exciting opportunity has arisen for a Social Worker to join the multi-disciplinary Family Support Team in the east of Scotland, based in Aberdeen.
Role Overview:
This position offers a unique chance to work alongside a highly motivated and skilled outreach team and in partnership with local services dedicated to providing care and support for babies, children, young people, and their families. You will play a key role in providing a comprehensive social work service to babies, children or young people with life-limiting conditions and their families, focusing on the co-ordination, development and delivery of service provision designed to assist with the issues related to the child or young person’s condition and the impact it has upon the wider family.
Why Join Us?
- Holistic, Person-Centered Care: Our teams provide exceptional, individualized care to children and families.
- Collaborative Environment: Work within a multidisciplinary team combining health, social, and medical expertise.
- Manageable Caseload: Benefit from a capped, manageable caseload.
- Flexible Working: Enjoy a hybrid work environment. This role will involve onsite and home working and we are happy to discuss flexible working arrangements.
- Skill Development: Gain experience in various settings, including our CHAS at Home Aberdeen Office, family homes and within the hospital working alongside our Diana nurses,
- Supportive Culture: Be part of a supportive environment that encourages continuous learning and expertise development.
- Pension Scheme: Membership in the Local Government Pension Scheme (LGPS), administered by Lothian Pension Fund.
About You: We are looking for candidates who have:
- A degree or diploma in social work and registration with the SSSC.
- Relevant post-registration experience working with children, young people and complex family situations where loss and change are prevalent
- Highly developed communication and negotiation skills with the ability to adapt support to meet individual family needs.
- The ability to work autonomously in a varied role.
For more information and how to apply:
As a Social Worker with CHAS, you will provide vital support to children and families.
If this sounds like you and you would like to be a key part in keeping the joy alive, we would love you to apply!
Follow the link to learn more about the role, contact the team for more information and apply.
We expect interviews to take place week commencing 22 July 2024.This post is subject to a Disclosure Scotland Protection of Vulnerable Groups (PVG) check.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Core IDVA
Salary: £26,000 - £32,000 depending on experience. Salaries of £29,000 plus are reserved for candidates with strong IDVA experience.
Location: Hammersmith with travel across targeted boroughs
Hours: 35 Hours per week
Contract: Fixed Term until 31 March 2025
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
We work within a coordinated partnership response to violence against women and girls as part of the Angelou Partnership. Within the partnership ADVANCE provides independent domestic abuse advocacy and support for women, children and young people who have experienced domestic abuse.
The IDVA will work within a dynamic, fast paced, crisis intervention, advocacy, and support service to ensure the voice of survivors informs every stage of the process specialising in working with clients at high risk. They will work within the team to make proactive contact and provide high quality advocacy and support based upon a client led needs and risk assessment to women from aged 13, focusing on working with those aged 18 and over who access the domestic abuse service. They will advise women on criminal justice and civil remedies and related matters, support women to attend court where necessary, and coordinate the provision of multi-agency support. Part of the role will to be to establish positive, proactive, and innovative working relationships with services providing services to clients and partner agencies within the Angelou Partnership. As a Core IDVA will work across the boroughs mentioned above, under the guidance of the team leaders and project manager.
To be successful as the Core IDVA you will need the below experience and skills:
To be successful as a Core IDVA, you’ll need to have an excellent understanding of domestic abuse and its effects on women and children and of best practice within the domestic abuse sector. As an experienced domestic abuse advocate who has worked with complex and multiple needs, you will be skilled in risk management and safety planning, remaining calm in a crisis and in handling sensitive information on a daily basis. Experience of direct work with female survivors of domestic abuse, of supporting women involved in mental health services, and of working within safeguarding procedures is essential for this post, as is the need to adopt and promote a strong partnership approach to service provision.
We recognise that women often only apply to roles if they meet 100% of the criteria. We encourage you to demonstrate how your skills and experience would make you an asset to the role, and if you don’t have the exact skills/experience, tell us in your cover letter how you think you might grow and develop in the role.
How to apply:
Please submit your up to date CV along with a covering letter to the Talent email address - PLEASE WRITE THE JOB TITLE IN THE *SUBJECT*
· Closing Date for Applications: Sunday 14 July 2024 @ 23:59
· Interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
The client requests no contact from agencies or media sales.
Sanitation and Hygiene Manager
Location: Bauchi State, Nigeria
Contract: 2 years fixed term contract, Full time, 40 hours per week
About WaterAid:
Want to use your skills WASH to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as our Sanitation and Hygiene Manager to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the team:
WaterAid Nigeria has recently completed its 2023-2028 country programme strategy which sets a 5-year building block towards delivering a more influencing led programme and reflects a progression from previous country programme strategies, outlines key shifts in focus required to catalyze change and achieve maximum impact for our work in Nigeria.
About the role:
The post holder will be expected to manage the effective implementation of the Accelerating Inclusive Sanitation and Hygiene Economy in Nigeria project working with the Bauchi State Programme team.
They would perform a wide range of duties using independent judgment and initiative to determine approaches or actions to take in non-routine situations. In broad terms, the job holder will provide technical, administrative and operational support for programme management (planning, implementation, monitoring, evaluation, knowledge management and fundraising activities) with reference to the SHF Project delivery in Bauchi state.
They will be required to interpret guidelines using policies and precedents. Most importantly S/he will be able to demonstrate sufficient professional and personal maturity to be entrusted with what in many cases will be sensitive information to the programme department and the organization at large.
Key Responsibilities:
A key responsibility of the Sanitation/Hygiene Manager will be to support the State Programme Lead by providing technical and administrative support to the Bauchi State Programme on sanitation/ hygiene to ensure the effective delivery of the Accelerating Inclusive Sanitation and Hygiene Economy in Nigeria project
and ensure WaterAid is networked in the right spaces to influence systemic change in Bauchi state. These will include:
General/Cross-departmental/Collaboration:
- Works closely with the State Programme Lead to ensure quality and standard delivery of the Sanitation and Hygiene Fund grant project activities.
- Lead in delivering the objectives of the SHF project in Bauchi State, especially in market-based sanitation, training of SME/entrepreneurs of sanitation and hygiene. This will also include promotions/campaigns, ODF strategies and development of WASH strategic documents and roadmaps.
- Represents WANG at State and national meetings, feeding back on progress and development on those platforms and suggesting necessary steps/advise to WANG.
- With the support of the State Team Lead, Head of Advocacy and Communication and Head of Programmes, develop appropriate activities and events to mark Global Days such as Handwashing Days, World Water Day, Menstrual Hygiene and World Toilet Days in Nigeria.
- Deliver learning products on sanitation and hygiene and engage effectively in knowledge management platforms sharing project learning on system strengthening engagements for improved sanitation and hygiene.
- Work collaboratively with the Business Development Officer as may be required to deliver project business case initiatives, especially as it relates to sanitation and hygiene.
- Support the State programme Lead in annual work planning and budget development and will be responsible for developing L3 budget for sanitation and hygiene-based activities of the Project.
Sanitation and Hygiene:
- Provide technical support that ensures sanitation facilities are hygienically and technically safe to use, are gender sensitive and inclusive and meet the needs of everyone at each stage of life.
- Promote gender-differentiated and inclusive sanitation facilities solutions that are context specific and addresses institutional gaps in schools, healthcare facilities, and public places.
- Provide technical support to hygiene interventions which must focus on behaviour change, and target people in household, community and institutional settings and expose the target population multiple times.
- Lead research processes that identify the determinants of hygiene behaviours and social norms, and use creative processes to develop context-relevant, attractive and engaging hygiene-promotion packages.
- Champion and support government to develop and implement national and state sanitation and hygiene policies, strategies and programmes building on African Sanitation Policy Guidelines
- Engage state level stakeholders to drive integration of sanitation and hygiene within work of health, nutrition and education.
- Engage with, support and contribute to sector planning processes and discussions around national sanitation approaches and strategies, adequate monitoring mechanisms and resource analysis.
- Influence government agencies, private sector, political leaders and other champions, to make sanitation and hygiene a political and social priority.
- Drive stakeholder engagement that considers sanitation service chain to unlock opportunities and catalyze growth in the sanitation sub sector.
- Facilitate private sector participation (women's economic empowerment, job creation, entrepreneurship, SMEs) - Engage collaborators [especially women (social and profit-oriented businesses)] at the various levels to encourage participation along the sanitation value chain at different levels.
- Support governments and private sector stakeholders to develop community-based sanitation marketing structures and viable business models for sanitation and hygiene services.
- Support local private sector participation in the delivery of sanitation services and products.
- Drive engagements that will unlock the sanitation economy including developing an effective fecal sludge management framework, the Toilet Economy, the Circular Economy and a digitally driven Smart Sanitation Economy.
- Provide technical support that drives WaterAid's efforts to support the Clean Nigeria Campaign (CNC) and government plans to achieve ODF 2025 and Hygiene Behavior Change Communication Approaches (HBCCA).
- Support data driven sanitation and hygiene interventions in a participatory manner using the Life Cycle Costing Approach and developed Local Investment Plans to ensure the sector benefits from and are driven by credible data collected.
- Support process to design programmes that promote non-discrimination and equality, sustainability, accountability, participation and access to information.
- Monitor, evaluate and share evidence of WaterAid's implementation to strengthen sector knowledge.
Advocacy, Partnership and Innovation:
- Support the formation of effective partnerships at national, state and local levels with government bodies, civil society, academic/ research institutions, international development partners, youth groups, Donors, Researchers, Think Tanks, Innovation Hubs media and private sector.
- Advocate and influence to improve integration and prioritization of sanitation and hygiene into other sectors such as Health and Education with the aim of improving national planning processes and state level implementations.
- Work in partnership to maximise impact, share knowledge and experience on sanitation and hygiene behavior with key institutions, stakeholders and platforms.
- Work to influence donors and governments to invest more in sanitation and hygiene and encourage adequate and consistent budgetary allocations that are effectively and efficiently used at national and sub-national levels to ensure sustainable and quality implementation of sanitation and hygiene plans and policies.
Research, Evidence, Learning
- With the support of the communication unit, develop case studies, position papers, policy messages /briefing notes, web articles etc. on key sanitation and hygiene issues to achieve influencing outcomes of WaterAid work in Bauchi and Nigeria.
- In collaboration with the Advocacy and Communication Team, receive and analyse legislations related to WASH and in particular sanitation and hygiene at State Houses of Assembly and prepare reports that convey impact of policy and legislative proposals on sanitation and hygiene access within specific jurisdictions of state and LGAs.
- Raise public awareness on issues of WASH, sanitation and hygiene in collaboration with Communications and Media team.
- Support the design and delivery of activities targeted at strengthening policy analysis and capacity of WANG CSO partners in sanitation and hygiene and WASH in general.
- With the support of the State Programme Lead and Strategy, Programme Effectiveness and Learning (SPEL) department document and share learning on sanitation and hygiene policy issues and civil society engagement, citizenship engagement/empowerment, rights of stakeholders, gender, equity, and inclusion.
- With the support of the WaterAid SPEL team synthesise findings and recommendations from completed research(es) conducted by WaterAid Nigeria into practical actions in sanitation and hygiene.
- Manage collaborative case studies, impact surveys and other research to adequately inform stakeholders about the critical issues in WASH service delivery and design.
- Initiate and support in dissemination events to share policy research reports in sanitation and hygiene.
- With the support of SPEL team develop, administer, and periodically evaluate institutional development tools which considers access and rights, equity & inclusion and other key components to effectively evaluate performance of the WASH sector in sanitation and hygiene.
About you: To be successful, you'll need to meet the following criteria.
Essential Criteria
- Must have a University degree in Environmental/Public Health, the Social Sciences, Development studies or related fields.
- Minimum of 7 years' experience of which at least 5 years must be in WASH Programme/project management, sanitation and hygiene promotion, community management, WASH programmes advocacy with any reputable international agency.
- Experience with high level stakeholder engagements (government/ development agencies), driving and delivering strategic priorities.
- Experience with building capacity of implementing partner organizations especially CSO's and government.
- Experience of managing multiple project stakeholders including community level stakeholders; government officials; CSOs etc
- Experience of project documentation for use in influencing; writing case studies and success stories.
Desirable Criteria
- A Master's degree in Public Health, Education and Awareness and any of Project Management, international development / human rights, sociology, public policy or political science will be an added advantage.
Closing date: The application will close on July 05, 2024
How to Apply: If you are interested in the position and have the right skills and attributes, kindly apply by clicking on apply
Please note: to apply for this role you must be able to demonstrate your eligibility to work in Nigeria. Only candidates shortlisted for interviewing will be contacted within two weeks of the closing date for applications.
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
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XLP is a youth work charity working to create positive futures for young people and at the cutting edge of tackling poverty and educational failure in inner London. We deliver holistic, long-term work with young people aged 11 to 25 in schools and communities.
The Director of People and Operations will be at the forefront of implementing our commitment to excellence as we grow. Having transitioned from a £2m to £3m charity in recent years, growing from 30 to over 60 staff, with all the resulting complexities to teams, systems and processes, this position offers an exciting opportunity to lead and develop the charity’s HR, finance, workplaces, IT and governance functions, including line management responsibilities. With a head for excellence, excellent interpersonal skills, and a heart for social change, this position will ensure the smooth and efficient running of XLP, whilst also leading on our Equity, Diversity & Inclusion work, and shaping organisational culture. The successful candidate will report directly to the Chief Executive Officer (CEO) and will sit on the XLP Executive Team, alongside a Director and a Deputy Director of Youth Work, and a Director of Fundraising and Comms.
The primary objective is to develop and support a culture of outstanding performance across XLP, and to ensure an excellent working environment and a well-supported team. In parallel, the role-holder will develop the operational processes, policies, and systems necessary to support an effective, impactful growing organisation. It focuses on supporting and developing our workforce and providing the infrastructure that enables all of XLP’s services and activities to operate in an impactful way.
To this end, we seek an organisational leader with the ability to develop the culture, people and processes and to efficiently deliver excellence across XLP. While this role requires an individual who is highly numerate and commercially minded, you will not need to be a trained accountant.
We’re keen to increase the diversity of our Executive Team and Senior Management Team. We particularly encourage applications from women and from Black, Asian and Minority Ethnic candidates.
About You
Key Skills:
- Experience of working in senior leadership in an organisation at least of similar size and complexity and a track record of seeing strategic vision become a reality.
- Experience in project and/ or operations management and a track record for developing the systems, quality assurance and management that support organisational excellence.
- Strategic thinker, who is able to grasp detail, with an ability to translate ideas into strategies and deliverable outcomes.
- Experience of leading an HR function within an organisation, including development and management of HR systems and processes.
- Experience in building, developing, managing and leading teams effectively, focusing on results delivery.
- Substantial experience of strategic project design, development and evaluation.
- Demonstrable project management skills and experience of delivering multiple concurrent programmes, with a track record of successful delivery.
- Experience in finance.
- Excellent interpersonal and communication skills (verbal and non-verbal), which inspire confidence, contribute to and further a culture of excellence.
- Organised, flexible, agile and responsive, with a focus on results.
- Ability to develop and critically analyse systems and processes to ensure they are as effective and efficient as possible.
- Ability to maintain confidentiality.
Useful if you have:
- Experience of the youth work/charity sector;
- Experience of leading on budgets. .
What We Offer
- 25 days annual leave, with 3 additional days between Christmas and New Year
- Employee Assistance Programme
- Ongoing training and development
- Supportive and flexible work environment
- Diverse and inclusive culture
- Generous sick and compassionate leave policies
- Enhanced maternity leave policy
How To Apply
Please click the link to apply via our website. You'll be asked to complete a short form and upload a CV and personal statement. Applications close on Friday 12th July at 12pm (midday). Please note, we reserve the right to close applications early if a suitable candidate is found.
The client requests no contact from agencies or media sales.
A fantastic opportunity has arisen for a proactive Senior Resourcing & Retention Advisor to join our HR team. We are looking for an experienced in-house Recruitment professional to deliver an exceptional resourcing service to our internal stakeholders, hiring managers, candidates and staff utilising credible expertise and knowledge to guide and partner managers on the full recruitment cycle.
Using your specialist recruitment knowledge, you will utilise a range of effective candidate attraction methods for different roles at the RHN. Quick at building strong relationships, you will be a key point of contact to our stakeholders and recruiting managers, offering advice and expertise to support their recruitment campaigns. With a passion for customer service, you will communicate confidently and effectively with candidates, ensuring a positive recruitment onboarding and retention experience.
You will line manage a Recruitment Assistant and work closely with the HR Business Partner for Resourcing & Retention to engage the Recruitment Team to deliver objectives and operate a highly effective and efficient customer-focussed Recruitment service.
You will support the HR Business Partner for Resourcing & Retention with identifying and delivering on Resourcing & Retention projects that add value to the recruitment process and achieve our aims within the People Strategy.
To succeed in this role, it is essential that you have worked in a fast based resourcing role previously, preferably within a healthcare setting. You must have experience of a range of candidate attraction techniques and be able to think creatively to support hard to fill recruitment campaigns. You should have experience of ATS’ and recruitment systems, optimising them to full functionality and providing solutions to any issues.
About us:
Our Resourcing & Retention team is an integral part of our Workforce function, responsible for the full-cycle recruitment and retention process. The team provides a customer-focussed recruitment service using creative attraction methods to directly source applicants to the RHN and deliver a positive onboarding experience to candidates.
This is an exciting time to join the Resourcing & Retention team as we are embarking on several projects to raise the profile of the team and drive forward talent attraction methods to modernise the recruitment process at the RHN.
Situated within beautiful gardens and grounds, the RHN is a leading national centre of excellence, providing adult person-centred services for people with complex neuro-disability and their families. We strive to empower our residents and patients to live their lives to the fullest thorough the delivery of outstanding care, clinical expertise and world leading research. Our care provision spans the entire pathway from post-acute rehabilitation services to end of life care.
We are proud of our accreditation as ‘Leaders in Safeguarding’ and are on our journey to achieve the nursing accreditation ‘Pathway to Excellence’.
What we can offer you:
- 27 days annual leave (excluding bank holidays)
- Free on-site parking
- Continuous Professional Development
- Pension scheme
- Blue Light Card and Discounts
- Employee Assistance Programme (EAP)
- Flexible working
- Hybrid working (3 days per week on-site)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
THE ROLE: Full-time (37.5 hours per week) / Permanent / Working Monday to Friday, 9.00am-5.00pm.
Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.
Are you a person-centred leader who thrives on getting the best results possible, leading a dynamic team to encourage positive change for young people?
If so, we have an exciting opportunity for a Supported Housing Manager to join us managing our Worthing foyer. The Worthing Foyer provides accommodation for 29 young people. The focus of the work is to engage creatively with young people to identify, map and encourage growth of their strengths and talents as they develop into a sustainable and independent adulthood. The Supported Housing manager is responsible for the daily operations at Worthing Foyer providing a high quality, safe, welcoming and secure supported housing accommodation for young people at risk whilst leading and developing the team. In delivering the role, you will be responsible for:
-- Service Provision: Responsible for the daily operations of the service so that it meets the requirements of the service specification, and:
- reflects Psychologically Informed Environments (PIEs), Trauma Informed approaches and restorative practices
- identifies, maps and encourages the strengths and talents of each young person, enabling them to acquire the skills they need to lead independent and fulfilling lives
-- Leadership and People Management: Lead and manage a team, recruiting and inducting new staff, and supporting their performance to ensure high standards of service at all times
-- Partnerships: Develop and maintain effective working relationships with partner organisations that add value to the core, commissioned service (or have the potential to) attending relevant multi-disciplinary meetings as needed
-- General: Be a member of the ‘on call’ rota to provide out of hours management support to projects in the wider locality
ABOUT YOU: We know that there are great candidates who will not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself
You will already have experience of leading supported housing services, with proven experience in safeguarding in a supported housing environment. You will have a sound knowledge of the additional risks incurred by children and young people who have multiple, and complex needs due to their experiences and knowledge of trauma informed practice and how to create psychologically informed environments. In addition, you will be flexible, with the ability to work under pressure, multi-tasking and dealing with competing priorities. Ideally you will have knowledge and knowledge of Ofsted.
CLOSING DATE: 16 July at midnight. Successful candidates will already have the right to live and work in the UK
An inclusive workplace - We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility - If you require assistance or have questions regarding the application process, please do contact us
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists) check.
The client requests no contact from agencies or media sales.
Head of Housing
Tower Hamlets, London (Hybrid working)
Salary: £75,000
Permanent, Full Time
Weekly hours: 37.5
About THCH
When you become a part of THCH, you have the opportunity to contribute to work that goes beyond bricks and mortar – work that changes lives and creates lasting impact. By offering local, sustainable, and affordable services delivered by talented people, we create places people are proud to call home.
If you are passionate about community development, bursting with fresh ideas and innovative approaches, and looking for challenging yet rewarding projects, we’d love for you to be a part of our journey.
About the role
Are you a passionate leader with a vision for exceptional housing services?
THCH is seeking a dynamic and experienced leader to oversee our Neighbourhoods & Income teams. You'll play a pivotal role in ensuring high-quality housing management, income collection, and resident support.
In this role, you will:
- Lead a team delivering housing, income, and tenancy support services.
- Champion resident needs and ensure excellent customer service.
- Develop innovative approaches to housing and income management.
- Foster strong relationships with residents, stakeholders, and local authorities.
- Drive continuous improvement and achieve THCH's strategic goals.
About you
You'll be a great fit if you have:
- Proven experience in housing management and income collection.
- Strong leadership and people management skills.
- A commitment to customer focus and service excellence.
- Excellent communication and collaboration skills.
- A passion for creating vibrant and sustainable communities.
What we offer you
Besides an emphasis on learning and development and the opportunity to be part of a fantastic team, we offer a generous package including 28 days annual leave plus bank holidays and four extra concessionary days, a health and wellbeing scheme including a generous wellbeing allowance, season ticket loan, good pension and a lovely, refurbished office, plus the opportunity to work flexibly. On top of this we offer an environment which promotes openness and inclusion, a team that operates with pride and values teamwork and going above and beyond.
Closing date for applications: 1st July 2024 – Midday
Interview Date: 10th & 11th July 2024
Location: Birchwood, with some travel around site locations across Warrington
Benefits: 27 days (plus Bank Holidays)
Internally the job title will be Business Administrator.
This Business Administrator role is an exciting opportunity for someone with previous HR or administration experience to join us and help coordinate administration across our service.
About us
Our vision is to reform adult social care in the North West through person –centred, outcome driven services.
We empower our staff to advocate for system change and inspire them to lead by example, promoting dignity and wellbeing for all those we support.
At Catalyst Choices, we deliver a variety of support for adults with additional needs like learning disabilities, autism or physical disabilities. We also support older adults who’ve developed challenges with their memory or mobility.
We’re strong believers in personal choice so we make sure every care package we develop has the person receiving it front and centre.
As a Community Interest Company, we exist to benefit those around us, not to maximise profits. Any surplus is reinvested back into the business or our communities, and employee ownership means that our staff influence the strategic decisions made by our senior leaders as well as being rewarded financially by sharing in any profits we make.
As Business Administrator you will coordinate and complete the administration for all aspects of the employee lifecycle, specifically:
• Attraction & recruitment
• Onboarding
• Staff development
• Retention
• Performance management
• Engagement
• Succession Planning
• Exit
• Ensure accurate record keeping for all HR processes using internal systems, iTrent & Sharepoint.
Furthermore, you will undertake service administration including:
• Ensure completion of business-critical processes, e.g. service returns.
• Manage new customer contracts, assessments and assist the Finance team with invoicing.
• Complete Client Finance and assist with company audits.
• Adhoc administration support for the Management Team, tasks could include: report writing, correspondence, minute taking and high-level administrative support for formal meetings and hearings.
• Adhoc project coordination support for transformation and development projects.
You’ve got the skills and experience:
• 2+ years’ experience in previous HR or administration role.
• Experience of HRIS management software, iTrent or similar.
• Knowledge of employment law, regulatory compliance and HR best practices.
• Excellent communication, interpersonal and problem-solving skills.
• Capable of task prioritisation, ability to manage multiple projects simultaneously and meet deadlines.
• Aptitude for working with systems.
• Comfortable with complexity and ambiguity.
• Excellent customer service skills, ability to work with a range of stakeholders to achieve desired outcomes.
• Strong written and verbal communication skills.
• You are positive and outgoing, a natural “people” person.
The type of person we’re looking for
Collaborative: You are someone who thrives on working through and with other people. You ask for help when you get stuck.
Growth: You are motivated to make the most out of opportunities for our clients, the organisation and yourself. You are committed to your own professional development, and the growth of our quality and reputation as a provider.
Openness: You are not set in your ways, but open to new ideas and ambitious to do good. You are thoughtful, curious and embrace constructive challenge, welcoming change even if you find it difficult.
Ownership: You take responsibility for your role, accountable for your actions as we celebrate success and seek to improve where necessary. You are not someone who hides their mistakes, rather you use your learning to improve your practices.
In return we offer 27 days annual leave, NEST pension, cycle to work scheme, electric car scheme and an employee benefit portal.
To apply, please email your CV and covering letter of no more than 250 words, to Grace Nolan via the apply button.
Closing date 7 July 2024.
Grants Manager
Salary: £40,000 - £42,000
Role Type: Permanent
Location: The role-holder will be expected to have a presence in our London office once or twice a week with flexibility on working from home at other times
Right to work: You will already have the right to work in the UK with no restrictions
Role purpose
At Fair4All Finance, we are making direct social investments (£40m+ to date) and grants into community finance providers and social fintechs to support their growth and future sustainability, as a key part of our strategy to scale up the provision of affordable credit. This includes our new Community Finance Resilience Fund - we expect to have offered 40-50 grants from this Fund by end summer 2024 (at which point we expect the Fund to be fully committed).
We are now looking for an experienced grants manager to manage this grant portfolio. This will include deploying remaining grants (once approved by our grants committee), liaising with grantee organisations (primarily credit unions and CDFIs) on finalising grant agreements, supporting regular social impact and financial reporting, and dealing with ad hoc queries. There are good development opportunities as we develop our impact reporting.
You will be joining a collaborative and purpose driven team overseen by a committed board. Our team is drawn from a range of backgrounds spanning leaders and changemakers across financial services and social purpose sectors. The reach and influence of our team makes this an exciting place to work and enables us to engage important stakeholders at the highest levels.
Some key responsibilities
In this role your focus will likely be split across some key areas of work:
Grant portfolio - management
· Offer grants (once approved by our grant committee), finalise and execute grant agreements in line with our policies and procedures
· Monitor grant spend to ensure in line with grant purpose
· Liaise with our Finance team to draw down grant funds
Grant portfolio - financial and social impact reporting
· Responsible for the regular monitoring of financial and social impact performance
· Working closely with an external evaluator and other members of the investment team to agree the monitoring framework and support impact analysis of the Community Finance Resilience Fund
Other
· Support due diligence on ad hoc grants to community finance providers
· Support regular reporting to our external funders in line with their requirements
To be successful, your experience and skills will include:
· Good experience of grant-making to small/medium social purpose organisations in the UK
· Strong organisational skills with good attention to detail
· Good analytical skills
· Strong oral and written communication skills
It would be great if you also have:
· Experience with credit unions, CDFIs or other social purpose lenders
· Deal execution capability including evidence of negotiating legal documents
Personal characteristics
· Passion for our mission to increase the financial resilience of people in vulnerable circumstances
· Be great at building relationships at all levels with grantees
· Able to deal with complexity and uncertainty and work under your own initiative
· Enjoy working in a growing team
· Seek continued learning and development
Why work at Fair4All Finance
Fair4All Finance is a not for profit organisation founded in 2019 to improve the financial wellbeing of people in vulnerable circumstances by increasing access to fair, affordable and appropriate financial products and services.
There are at least 17.5m people in the UK in vulnerable financial circumstances, who are poorly served or unfairly excluded from mainstream financial services. That’s nearly a third of all adults in the UK.
We are funded from the Dormant Assets Scheme. The scheme is led by the financial industry and backed by the UK government. This makes it possible for money in dormant bank and building society accounts to be used to help good causes.
Our vision is of a society where the long term financial wellbeing of all people is supported by a fair and accessible financial sector.
Our Benefits include:
Financial Security:
· Pension, group life assurance, critical illness, and income protection, family leave
· Wellbeing:
· 27 days holiday plus bank holidays, agile working, health cash plan, health & wellbeing resource hub (including an Employee Assistance Programme)
Fair4All Finance is committed to being a diverse organisation that is truly representative of the people and communities we serve. We are an equal opportunities employer with an inclusive environment where different experiences, expertise and perspectives are valued, where everyone is encouraged to grow and develop, and all team members can contribute to their fullest potential.
Applications are welcome from people of any age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background. We are determined to ensure that all team members and applicants receive fair and equitable treatment or are not disadvantaged by any inappropriate conditions or requirements being placed on them.
When we are recruiting, we actively seek to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential team member may need to be successful. We recognise the importance of a good balance between work and home life, so we do everything we reasonably can to accommodate flexible working.
Applications
· Please apply through Applied by 8th July 2024 at 12.00pm.
· Interviews will be held on W/C 15th July (with the potential to be invited back for a final interview W/C 22nd July.
After the job advert closes, your answers will go through a sift process, randomising and anonymising answers to take out individual information that could add biases into hiring decisions. This enables application reviewers to review each answer objectively. People scoring the applications will not have seen your CV at this stage of the process so please try your best to answer questions with specific examples and without simply rephrasing your CV, which they will review later in the recruitment process.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Full time (flexible working options available)
Closing Date: 7 July 2024
Ref 6673
We're looking for a Shop Manager with a passion for sustainable fashion to join our team in Sidmouth, Devon!
We want to bring the wonders of charity shops back to our high-street and we need driven and passionate people to get us there!
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the Role
Located in Sidmouth, this is a busy shop in a brilliant location, with a vibrant community! As Shop Manager, you'll be leading the volunteer team, as well as focusing on further recruitment to grow our volunteer team and building strong connections within the local community to ensure the shop's continued success.
About You
You will be someone with exceptional people skills, a leader who understands the importance of community and enjoys supporting people to exercise similar passions through volunteering.
You'll bring:
• Proven experience leading and motivating teams, ideally having managed volunteers, or a retail team previously
• A strong understanding of what good looks like in a busy and successful community-led shop, ideally with some experience within Retail or a clear passion for sustainable fashion and knowledge of products and trends
• A can-do attitude and ability to approach challenges in a positive way, knowing when to reach out for support and guidance where you need it.
Previous charity retail experience is ideal, but not essential. If you have transferable leadership skills or experience managing volunteers in other settings and are looking for a new challenge, we'd love to hear from you!
Ways of Working: On-site – this role will be based in the Sidmouth shop in Devon. The shop is currently open 6 days per week (Monday to Saturday), and we're looking for someone able to work 5 days (35 hours) per week to include some weekend working.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
This role will support the delivery of our ambitious policy influencing programme, helping to implement influencing plans to bring about the changes needed to reduce, prevent and eventually end the need for food banks in the UK. The Public Affairs Officer will be responsible for planning, delivering and monitoring public affairs activity with a particular focus on the UK Parliament. This will include a focus on engaging with parliamentarians and policy influencers who are part of Christian communities.
Role responsibilities
· Planning and delivering impactful public affairs activity: Supporting the development and delivery of public affairs plans for key projects, including high profile policy influencing campaigns, and planning and delivering engaging events in Parliament and at party conferences.
· Build support for the Trussell Trust’s policy influencing goals among UK parliamentarians and policy influencers who are part of Christian communities: Working closely with the Church Engagement team to identify opportunities to engage key audiences and effectively communicate our policy asks and strategic goal to end the need for food banks.
· Supporting a strategic approach to public affairs activity: Making effective use of public affairs systems and processes, including stakeholder mapping and horizon scanning for opportunities to engage, mobilise and work with key audiences, including UK Parliamentarians, UK Government Ministers and advisers, and assessing their impact.
· Building and managing strong relationships with key external stakeholders: Developing relationships, partnerships and networks to help raise the profile, credibility and influence of the Trussell Trust and our policy positions, particularly in the UK Parliament and with faith-based organisations.
· Working closely across the wider organisation to support our policy influencing aims: Supporting key stakeholders across the Trussell Trust to plan, deliver and participate in the Trussell Trust’s policy influencing work, including senior leaders, people with lived experience of poverty and food bank staff and volunteers.
· Building awareness of our public affairs activity and impact across the Trussell Trust: Providing accessible and engaging updates and insights from the UK Parliament and Government relating to key policy areas and helping ensure alignment with public affairs activity across the UK’s nations and regions.
Person Specification
Technical skills and minimum knowledge:
· Experience of working or volunteering in a political, public affairs or policy environment
· Knowledge of the machinery and structure of government and the UK Parliament including knowledge of faith-based structures and groupings within Parliament
· Experience of successfully delivering impactful public affairs or campaigns activity to engage UK Parliamentarians including those who are part of Christian communities
· An effective and confident communicator (written and verbal) with strong stakeholder relationship management skills
· Experience of delivering events and projects, using project management processes to meet agreed objectives and deadlines
· Self-sufficient use of I.T., including proficiency in Word, Excel, PowerPoint, and cloud-based software, such as Salesforce.
Behaviours and competencies:
· Works collaboratively across teams and organisations, managing challenges in a constructive manner
· Balances competing priorities and work to tight deadlines
· Demonstrates a commitment to the values of the Trussell Trust
· Demonstrates empathy for people from disadvantaged, marginalised or socially- excluded backgrounds
· Role models inclusive behaviours, values and leadership
The client requests no contact from agencies or media sales.
The role of Office Coordinator is essential to the efficient and effective day-to-day work of the organisation, ensuring the team are well equipped to successfully carry out their roles and helping the organisation to support the optimum number of young people to the highest possible quality. Whilst you will have specific areas of responsibility (see below), you will also be expected to contribute towards the wider vision of Matrix Trust, as appropriate.
1) Office and Building
- Support Maintain and, where necessary improve, office systems.
- Proactively ensure the building is clean, tidy and maintained to a high standard, liaising with SLT and external contractors where necessary to achieve this.
- Proactively purchase and restock office, cleaning and hygiene resources, ensuring a ready supply at all times.
- Proactively purchase and restock staff refreshments, ensuring a ready supply at all times.
- Proactively ensure physical and digital notice boards are kept up-to-date.
- Proactively ensure digital team calendars are kept up-to-date.
- Support the team in utilising the GSuite and printing facilities.
- Act as the first point of contact for all internal and external queries, ensuring that emails, phone messages and postal enquiries are responded to promptly.
- Support the Head of Operations in their role as Senior Fire Marshall, Health and Safety Officer, and Data Protection Officer.
- Prepare rooms for team meetings and events, as required.
2) Human Resources Support
- Utilising our HR database, maintain accurate, organised and confidential HR records.
- Liaising with Line Managers, administer the annual leave and sickness process.
- Liaising with the Designated Safeguarding Lead, administer the DBS process.
- Support the Head of Operations by administering the recruitment and induction processes.
- Support the Head of Operations by administering the team performance processes, including probations and appraisals.
- Coordinate and book staff training, ensuring all regulatory requirements are met.
- Coordinate a range of inclusive team social events.
3) General Administrative
- Support Support the Head of Operations in maintaining detailed and accurate records of the grant application process.
- Support the Head of Operations with basic data entry on grant applications.
- Support the Head of Operations in collating data for grants applications and any necessary reports.
- Support the wider team with occasional administrative tasks, as required.
- Provide occasional administrative support to the Board of Trustees and SLT, as required.
Head of Communities
Tower Hamlets, London (Hybrid working)
Salary: £75,000
Permanent, Full Time
Weekly hours: 37.5
About THCH
When you become a part of THCH, you have the opportunity to contribute to work that goes beyond bricks and mortar – work that changes lives and creates lasting impact. By offering local, sustainable, and affordable services delivered by talented people, we create places people are proud to call home.
If you are passionate about community development, bursting with fresh ideas and innovative approaches, and looking for challenging yet rewarding projects, we’d love for you to be a part of our journey.
About the role
THCH is seeking a passionate and driven leader to join our team as Head of Communities. In this key role, you'll ensure our estates are safe, clean, and welcoming for residents. You'll also lead resident engagement on building safety, manage the service charge process, and oversee community centres. Do you have a passion for service excellence and building strong communities?
Here's what you'll do:
- Lead a team to deliver top-notch estate services and resident satisfaction.
- Oversee building safety compliance and resident engagement.
- Manage service charges, ensuring accuracy, communication, and resident value.
- Manage community centres, fostering a safe and welcoming environment.
- Provide strong leadership, motivation, and development to your team.
We're looking for someone with:
- Proven experience in property management or a similar field.
- Strong leadership and people management skills.
- Excellent communication and interpersonal skills.
- Commitment to health and safety, compliance, and risk management.
- A passion for building strong communities.
- Manage service charges and resident enquiries.
This is a fantastic opportunity to make a real difference in the lives of our residents. If you're ready to take on a challenging and rewarding role, we want to hear from you!
What we offer you
Besides an emphasis on learning and development and the opportunity to be part of a fantastic team, we offer a generous package including 28 days annual leave plus bank holidays and four extra concessionary days, a health and wellbeing scheme including a generous wellbeing allowance, season ticket loan, good pension and a lovely, refurbished office, plus the opportunity to work flexibly. On top of this we offer an environment which promotes openness and inclusion, a team that operates with pride and values teamwork and going above and beyond.
Closing date for applications: 1st July 2024 – Midday
Interview Date: 10th & 11th July 2024