Project Support Officer Jobs

Department: Policy, Campaigns and Public Affairs
Location: hybrid (minimum one day in our Aldgate, London office each week)
Hours of Work: 37.5 hours per week
Contract: full-time, permanent
Salary: £33,000 – £35,000 per annum
Closing date: Tuesday 10th September at 10.00am

Expected interview dates: Wednesday 18th September or Thursday 19th September

Annual Leave: 33 days (plus eight bank holidays)

Benefits:

• enhanced maternity, paternity, adoption, and shared parental pay
• family friendly policies
• 8% employer pension contribution (Aviva) or opportunity to continue NHS Pension
• free health cashback plan (Medicash) employee cover plus up to four dependent children)
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
• free confidential employee assistance programme (Health Assured)
• access to wellbeing app (healthy living tips and Bright TV )
• flexible working options; including hybrid working, flexible working patterns such as part-time, compressed hours and more*
• learning and development committed (bespoke training, LinkedIn Learning etc.)
• employee health and wellbeing committed (menopause friendly, disability confident employer etc.)

Background

Every three minutes someone in the UK develops dementia; a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime – either by caring for someone with the condition, developing it ourselves, or both.

Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible for as long as possible.

Purpose of the job/About the role

This is an exciting opportunity to join Dementia UK as a Public Affairs Officer where you will play a crucial role within the Policy, Campaigns, and Public Affairs team to drive our long-term policy and influencing strategy.

Working closely with the Policy and Public Affairs Manager, you will be pivotal in leading impactful initiatives across Westminster, the devolved nations, and local government. Your primary objective will be to raise the profile of Dementia UK, Admiral Nurses, and individuals living with dementia and their families among parliamentary and elected decision-makers. By working to improve legislation, public policy, and statutory services, you will directly influence and enhance the lives of those affected by dementia.

In this role, you will support the development and dissemination of briefings and materials for parliamentary debates and other related activities. You will also stay informed about the political landscape, providing regular updates to colleagues through a weekly political monitoring report and briefing documents as needed.

To succeed in this role you will have previous experience in a parliamentary, policy, or related environment, with a solid understanding of national, devolved, local, and parliamentary processes. You will possess excellent written and verbal communication skills and the ability to identify and capitalise opportunities to build and maintain strong relationships. You will have previously organised and delivered impactful events and ideally have some project management skills with an ability to prioritise workloads effectively and meet deadlines.

If this sounds like you, join us now and be part of a team dedicated to making a real difference in the lives of those affected by dementia.

Our Culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to achieve their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute and lead on our working groups around health and wellbeing, menopause, and equality, diversity and inclusion.

Dementia UK is proud to welcome everyone, we aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate differences and individuality and encourage everyone to join us and be their whole selves always.

How to apply:

Your supporting statement should include why you have decided to apply for this role at Dementia UK, and answers to the following questions (maximum 250 words per answer).

• The Public Affairs Officer has an important role in pushing for improvements to post diagnostic dementia support. Please provide an example of when you have successfully influenced for a positive outcome.

• Having read the job description, what do you think are the three strongest qualities that you could bring to this role?

• Can you tell us a time when you demonstrated one of Dementia UK’s values in a work setting, project or campaign?

*Please note that any decision on flexible working is based on business need

Digital Campaigns Specialist

The role

We are looking for a Digital Campaigns Specialist to work closely with others to influence and deliver exciting integrated campaigns achieving positive systemic change for deaf children and their families across the UK.

What you'll do

• Develop effective campaign messaging and motivational calls to action.
• Find innovative ways to engage supporters and bring latest campaigning techniques to the organisation.
• Share digital campaigning skills, coaching others and learning and developing together. 
• Take part in campaigning project teams to help build, test and deliver priority campaigns.
• Monitoring and reporting on campaigning activity, evidencing impact.

What you'll need

• Experience of working in a public affairs, marketing or political campaigning environment.
• Confidence in using a variety of digital campaigning tools.
• Knowledge of the latest approaches in engaging people with campaigns.
• Accurate creative writing skills and proven ability in composing effective campaign messaging.
• Strong digital skills and an an ability to embrace agile values & principles.
• A criminal record check / DBS disclosure (if offered the position).

What you'll get

• Home-based working with flexible hours.
• 25 days holiday - plus additional 3 days at Christmas (and bank holidays).
• Pension (5.5% employer contribution).
• Healthcare Cashplan
• Annual performance-based salary increase.
• Employee Assistance & Wellbeing Programmes.

What we do

The National Deaf Children's Society are the leading charity for deaf children. We give expert support on childhood deafness, raise awareness and campaign for deaf children's rights, so they have the same opportunities as everyone else.

Disability Confidence

We are a Disability Confident Employer and committed to offering interviews to candidates who request to be considered under the Disability Confident scheme and meet the minimum requirements of the person specification. Please contact recruitment with any accessibility or reasonable adjustment enquiries.

The National Deaf Children’s Society is a registered charity in England and Wales (1016532) and in Scotland (SC040779).

Please ensure you read the full instructions on how to apply

About us

REMAP is a unique national charity. It brings together two groups of people: volunteers skilled at making things and disabled people who need specialist equipment. Each year, around 3,000 pieces of custom-made equipment help transform the lives of disabled people.

REMAP’s army of ingenious inventors designs and makes equipment for young and old alike and then provides it free of charge. The aim is always to help people achieve quality of life, filling the gap where no suitable equipment is available commercially.

With an exciting new strategy that will continue to place the client at the heart of our work, we seek an experienced charity sector Volunteer Recruitment Officer to help us deliver on our mission and vision.

REMAP is an organisation that encourages its team members to contribute their thoughts and ideas actively and work together to achieve its aims and ambitions. You will be given the space to work autonomously and grow in the role, but with the support of your colleagues and line manager when you need us. You can work to your strengths and share your successes and learning with the broader team, who will, in turn, look to share their experiences and learning.

The Role

The Volunteer Recruitment Officer role is critical to the charity's long-term sustainability. It is pivotal in ensuring our branches have the volunteers and guidance they need to support our clients in the future.

This is an internal and external-facing role, focused on recruiting volunteers and developing initiatives to streamline recruitment and welcoming new volunteers into our network of branches.

We seek an experienced volunteering officer with a strong volunteer recruitment and project delivery background. Experience in working with a team going through a change programme involving volunteers is advantageous. You will thrive in a busy environment, have excellent people skills, and have a positive ‘can do’ attitude.

As a small charity, the role will require balancing practical tasks with project delivery and innovation. Building on the strategy already prepared, you will work closely with our Volunteer Administration Officer and Operations Manager to help REMAP support our branches across the UK.

About You

We want you to bring relevant experience, passion, dedication, creativity, and flair to our work.

To be considered for this role, you will have demonstrable experience in a similar position and be comfortable working with a diverse range of volunteers/people. As a self-starter, you can work at pace and quickly assess and deliver to changing priorities in a busy remote team. You will have excellent interpersonal skills, be able to coordinate multiple tasks/activities and have the flexibility to respond to changing demands.

You will be proactive, enthusiastic, and excited about joining an organisation with ambitious plans to future-proof its services and reach more disabled people. Experience working in a remote environment is highly desirable.

Additional information about the role

Place of work: Fully remote, with occasional 2/3 nights away for year-round events.

Working Hours: 22 hrs (pattern to be discussed)

Salary: £13,400 - £15,000 (actual salary), dependent on experience

Holiday entitlement: Begins at 25 days per annum (pro-rata), in addition to public holidays.

Application Instructions

To apply, please send your CV and a separate cover letter of no more than two A4 sides describing how you meet the job description and personal specifications. 

We are a Disabled Confident employee.

Candidates who fail to follow the instructions will automatically be screened out of the selection process.

Closing date for Applications: Sunday 15th September 2024

Interviews: Interviews for the role will be held on the week commencing 23rd September 2024.

If you would like further information about the role or have any questions, please get in touch with Kelly, Operations Manager.

After 90 years of making a difference across the North West, this is a rare opportunity to lead change in one of the longest established charities in the North West, where two days are never the same!

Are you a successful leader looking for a new, unique challenge and can you help us to be even better?  Then read on ....

 Caritas Care is a social care charity in the North West of England, providing a diverse range of services to children, adults with learning disabilities and complex health needs, homeless adults, and adults isolated within the community.  This year the charity celebrates its 90th anniversary of delivering person centred services across the region.  Despite the financial climate over the last few years, Caritas Care has continued to grow, and our commitment to growth and working with more people in need of our support remains at the centre of our strategic plan.

Due to the retirement of the current post holder, we are seeking a committed and skilled professional with the interest and vision to provide inspirational and confident leadership to our Adult Services, Community Projects and Operations.  Based in our Head Office in Preston, you will be a member of the Senior Leadership Team, responsible for the strategic direction and management of the Charity as a whole.

This is a rare opportunity to join our established and well-respected charity in a senior management role.  Therefore, if you have a passion for ensuring quality in social care services, sound business acumen and want to make a difference to the lives of people who are vulnerable, adults who have disabilities and people who are marginalised, then this might just be the role for you!

As an equal opportunities employer, Caritas Care offers an excellent package of terms and conditions, family friendly flexible working arrangements, an employee assistance programme, opportunities for continuing professional development ... and free parking!  If you are interested, and would like to know more about this exciting opportunity, please contact Susan Swarbrick, Chief Executive for an informal discussion. Contact details can be found via our website which is linked at the bottom of this page.

For further details please see the job description and person specification attached below. To apply, please visit our website.

Closing date for applications: Friday 27 September 2024 (noon)

Provisional interview date: Tuesday 8 October 2024

Location:  Central London

Location type: Hybrid, minimum three days in the office

Reporting to: Chair of Trustees and Board

Annual salary:  £100k - £140k GBP, dependant on experience

Contract type: Permanent

Working hours: Full-time

Candidate level: CEO

Background

Lumos is an international children’s charity founded in 2005 by the author J.K. Rowling to end the harmful practice of institutionalisation of children. Lumos’s mission is to fight for every child’s right to a family by transforming care systems around the world. Our vision is for all children to grow up in safe and loving families. Our three-pronged approach is to prevent family separation, to protect children and to promote care reform.

Purpose of role

The incoming Chief Executive Officer will be coming into the organisation at a time of change and will lead on delivering the refreshed 2024 - 2026 Strategy and build on Lumos’ unique comparative advantage and successful work in eastern Europe. The Strategy explicitly emphasises the organisation’s Child Rights orientation and reframes priorities in line with the changing global context for children and the significantly reduced size and resources of the organisation.

The new strategy explicitly focuses on addressing the key drivers of the separation of children in context specific ways in Colombia, Kenya, Ukraine and Moldova, and seeks to leverage this work to influence regional care reform in Africa, Europe, Latin America and globally. Taken together, these efforts will contribute to the wider, joint efforts to accelerate Global Care Reform to end the institutionalisation of children and reintegrate children into family-based and alternative care.

The Chief Executive Officer will have the support of a passionate team of staff, an experienced Executive Leadership Team and fully supportive, engaged, and inspired Board of Trustees in the US and the UK.

Primary responsibilities

The new Chief Executive Officer will assume the following responsibilities:

Leadership

• Mobilise the organisation to achieve our mission with a focus on implementing the new 2024-2026 Strategy and embedding the strategic objectives.
• Nurture a thriving organisation and put in place the people, culture, management, and operational systems and appropriate governance to effectively deliver results for children.
• Build on the fundraising strategy and income generation, ensuring sustainable and diverse sources of income and resilience in the face of the effects of an ever-changing global context.
• Lead, empower and develop the Executive Leadership team to deliver our Strategy and model our values.
• Build Lumos’ profile and credibility as a thought leader with global technical expertise in the field of child rights and care reform.

Finance and fundraising

• Ensure the optimal level of resources, financial and human, are deployed to support the attainment of the organisation’s goals and strategic objectives.
• Give active and significant support to Lumos fundraisers and take a leading part in the cultivation of prospective and current donors. Support the Director to diversify the fundraising base and ensure financial sustainability.
• Engage with institutional funders, Trusts and Foundations, corporates and high-net-worth-individuals, attracting new donors and continuing to grow the Lumos’ partnership base and international networks.
• Be accountable to the Board for strategic finance and operational financial management, consolidating financial stability, efficiency, and impact.

Governance

• With the support of the Board of Trustees, work with the Director of Corporate Services to oversee the implementation of the governance function and recommendations as required.
• Ensure the Board is enabled fully to carry out their role, that governance meets the highest possible standards, and that Lumos is fully compliant in all areas.
• Ensure robust project planning and reporting are championed and embedded through the organisation in line with the organisation’s strategic objectives.
• Ensure the application of safeguarding best practice within Lumos and appropriately with the organisation’s partners.

Programmes

• Support Lumos Country Directors in the implementation of their national care reform strategies and collaborative partnerships with governments, and international and local civil society organisations.
• Support the Director of Programmes in sharing the organisation’s learning so that Governments and key stakeholders have the appropriate tools, resources and understanding to create meaningful change.
• Support the Director of Programmes to deliver a portfolio of excellent programmes for children, ensuring the safe and successful transition of current country programmes towards the new strategy and systematise the documentation and dissemination of transferable learning.
• Support the Director of Programmes to deliver safe and quality services in line with annual plans and donor requirements.

Programmes: evidence and advocacy

• Engage and influence multiple stakeholders nationally and internationally (within central, national, and local governments, with the commercial sector, the voluntary sector and in the media), enhancing the visibility of Lumos and its ability to inspire and drive social change for care reform.
• Guide the formulation of the organisation’s position with a view to influencing policy that achieves change in line with Lumos’ priorities.
• Represent the work of Lumos at the highest levels with partners, across the political spectrum and globally, and act as a champion and advocate for the organisation externally.
• Champion implementation research to deepen understanding of the drivers of institutionalisation and identify opportunities for prevention of separation of children from families and family strengthening.
• Oversee the measurement and evaluation of our work to achieve the appropriate reporting of demonstrable impact.

Programmes: child and young people

• Further develop and implement the meaningful participation of children, young people and other groups with lived experience.
• Develop at country and global level advisory mechanisms, in partnership with other organisations where appropriate, to provide platforms for self-advocates and persons and organisations with lived experience.

Profile

Experience, knowledge and skills

• Professional qualifications and experience in a relevant field coupled with sound senior leadership in an NGO or public body.
• Demonstrable knowledge and credibility as a leader in the field of children’s services, child rights or child protection.
• Experience in leading organisational change in line with overall strategy and in response to a dynamic external environment.
• A global mindset and experience of working in diverse systems and with diverse groups and cultures.
• An experienced people leader with a track record of successfully building high performing teams and a culture of equality, diversity, and inclusion.
• Financial acumen, with experience of income generation and appreciation of the complexities of cultivating a diverse portfolio of sources of funding.
• A proven record in the cultivation of donors and success in raising high value funds.
• Knowledge and experience of leading systems change programmes and achieving social impact.
• A demonstrable commitment to transparency, accountability and good governance with knowledge and experience which is relevant to the work of a not-for-profit organisation.
• A talented relationship manager experienced at working with governments.
• Demonstrable ambassadorial skills, including the ability to employ a wide range of advocacy skills to make the case to both internal and external audiences.
• A skilled influencer, comfortable engaging with and deploying research, data, and other evidence to inform debate and change social policy and practice.
• A talented, persuasive, and compelling public speaker; skilled with the media and with the appetite to use media and other public and digital platforms to convey messages and inspire evidence-based changes.

Personal attributes

• Passion for our mission and drive to deliver the 2024-2026 Strategy.
• An ambition to address the key drivers of the separation of children in context-specific ways across the world.
• A commitment to children’s rights and social justice.
• Places a high value on their ability to positively impact others.
• The personal authority and credibility to command wide respect and confidence, internally and externally.
• A collaborative, consensual, leadership style, with the ability to motivate and drive an organisation to deliver outcomes.
• Courage, imagination, and confidence to make bold decisions and embrace change and ambiguity.
• Committed to social change, the value of evidence and the impact of research and policy in practice.

A full applicants pack is available.

The deadline for application is Sunday 15th September 2024

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Daryl Upsall International actively promotes equality, diversity and inclusion. In recruiting candidates, we seek candidates with the proven skills required, irrespective of race, gender, religion or belief, age, disability or sexual orientation.

Charity People is excited to be working with the brilliant SolarAid in the recruitment for a Supporter Engagement Officer.

Job Title: Supporter Engagement Officer

Location: Remote working with travel to the London Office once a month

Contract: Permanent and full time

Salary: £27,300 to £31,500 per annum depending on experience

About the organisation

SolarAid is at a pivotal moment with a new strategy starting to show some game changing results. The strategy is aimed at reaching those who will benefit the most from solar energy yet are currently being left behind. Unless something changes by the end of the decade over ½ billion people in sub-saharan Africa will still have no access to energy. Our mission, with your help, is to change that.

Even though SolarAid are a charity we believe in business based solutions to poverty using solar technology, as this is more sustainable and spreads faster than handouts - so we run a social enterprise in Africa called SunnyMoney.

Our Fundraising programme is also at an exciting stage - with a diverse range of funding sources spread across corporates, trusts & foundations, institutions, high net worths and individuals. We aim to knit these sources together to reinforce each other, such as a funder providing a match for donations or individual advocating in their workplace. We've a small but passionate team who strive to work closely across the different funding areas.

About the role

SolarAid are looking for an individual with experience of fundraising who can proactively engage, build relationships and provide high levels of stewardship to a variety of supporters, alongside increasing awareness of our work.

You will play a vital role in driving all supporter activities, such as direct mail Supporter appeals, our regular giving programme and supporting community groups and individuals with their fundraising.

Your focus will be to support all activities across Individual Giving, assisting in identifying, developing and supporting fundraising opportunities to maximise activity and income, alongside helping to create and maintain meaningful supporter journeys that strengthen the relationship between supporters and SolarAid.

You will be hands-on with assisting the Supporter Engagement Manager in leading on all direct marketing campaigns, ensuring that the process is managed effectively from start to finish. You will also be responsible for carrying out presentations and talks when requested so that our supporters remain engaged.

Responsibilities:

• To support all activities across the Supporter Engagement area, assisting to identify, develop and support fundraising opportunities to maximise activity and income.

Supporter Engagement

• Support on developing and coordinating fundraising across multiple streams, including individual giving (regular giving and supporter appeals), community fundraising and legacies.
• Building and maintaining relationships with a diverse range of stakeholders.
• Play a key role in achieving agreed income targets and helping to increase year-on-year.
• Play a key role in managing direct mailing campaigns when appropriate.
• Lead a number of innovative and impactful fundraising and supporter engagement projects on behalf of SolarAid.
• Focus on story-telling and equipping supporters, of all kinds, with the tools they need to spread the message to their networks.

Supporter Development

• When required, deliver talks to supporters, including schools and community groups.
• Provide outstanding stewardship of our supporters, developing a supporter journey that grows their connection to SolarAid, increasing engagement and giving.
• Through every interaction with supporters, aim to inspire and motivate people to support the work of SolarAid so that they can advocate on our behalf.
• Proactively identify and implement new ways of improving supporter engagement.
• Produce accurate and timely reports on activity and performance as required, ensuring deadlines are met.
• Work with all teams to coordinate and ensure consistent messaging and communications to encourage long-term relationships with our existing supporters.

About You

This is a great opportunity for an able and enthusiastic Supporter Engagement Officer, looking to progress to the next chapter in their career. You will have the following skills and experiences;

• Strong interpersonal and relationship-building skills, with the ability to work collaboratively.
• Ability to think creatively and innovatively around processes, supporter communications and fundraising products.
• Strong written and verbal communication skills. Ability to write own correspondence and draft effective copy.
• Able to present to audiences clearly and passionately.
• Experience of working in a fundraising team of a charity, particularly working in individual giving and/or community fundraising.
• Experience of using a CRM database (ideally Salesforce) to support relationship management alongside reporting and analysis of data to provide insights.
• Experience of managing, motivating and developing relationships with a wide range of stakeholders.
• Proven ability to engage, inspire and enthuse a range of supporters to raise funds and nurture relationships

Application Process

To kickstart the application process, please contact Seema Choudhury at today with your CV or profile.

The closing date for this role is Wednesday 4^th September with the view to interview week commencing 9^th September.

Charity People are committed to providing equal opportunities and welcome candidates from diverse backgrounds. If you require any assistance or adjustments during the application process, please don't hesitate to reach out.

RECRUITMENT TIMELINE 

• Closing date: 9 September 2024 

• Interview dates: Week commencing 23 September 2024 

OVERVIEW 

Stonewall Housing is in an exciting stage of growth, and it will be your role as Business Operations Manager to facilitate this growth through the creation and maintenance of smooth operational processes and administrative support to the organisation. You will work closely with the Leadership and Development Teams, and in partnership with our Services Administrator. 

In this post you will be supporting the Training Lead with the running of the training pipeline, such as sending invoices, booking forms and certificates; providing administrative and operational support to the Development Team so that they reach their fundraising, partnership, events and volunteering goals; supporting the CEO with any Board of Trustees-related tasks, such as taking minutes at the quarterly Board Meeting. Stonewall Housing has also recently adopted the project management and CRM tool, Monday. You will need to have experience of working with the same, or a similar, project management tool.

The successful candidate will aim to find effective and workable solutions in a range of contexts, negotiating within budget and working with any member of the team. You will help to make sure that all administration tasks are completed effectively and efficiently and create systems and processes to support all aspects of our work.  

KEY RESPONSIBILITIES 

• To provide a high quality, flexible and responsive administrative support to the organisation. 

• To provide administration support for staff, management, and volunteers. 

• To ensure effective processes and systems to support front line work. 

• To maintain and update the projects stored on the project management tool, Monday.

• To organise and minute key organisational meetings. 

• To ensure all administrative requirements are met throughout the organisation. 

MAIN DUTIES OF THE POST 

Administration 

• To open, record and distribute post as necessary. 

• To type various reports, forms and documents as required. 

• To provide administrative support to the Leadership and Development Teams, including arranging organising and minuting meetings, managing processes, recording progress. 

• To attend and minute the monthly all team meeting. 

• To attend and minute the quarterly Board Meetings. 

• To prepare the quarterly Board Report in partnership with the CEO. 

• To provide administrative support to the Income Generation team, helping with key events, supporter engagement and production of materials. 

• To prepare payroll each month, inputting sickness absence and any changes 

• To ensure that all laptops, mobile phones, and other equipment is allocated, recorded, and collected according to policy. 

Training administration 

• To provide administrative support to the Training Lead, helping with bookings, invoicing, and customer engagement. 

• To help maintain the training pipeline on the CRM tool, Monday.

IT & Human Resources 

• To maintain the organisational online HR system, ensuring information is accurate and up to date. 

• To act as a key point of contact for the IT service provider to ensure excellent customer service to colleagues. 

• To develop and maintain the IT network filing system. 

• To act as a source of assistance and information for other staff. 

Recruitment 

• To place adverts in relevant publications and on various websites as requested by the leadership and development teams. 

• To produce and send out electronic application packs for all staff, management committee and volunteer vacancies. 

• To organise and provide support and relevant paperwork to all interview panels. 

• To maintain appropriate administration and applicant records. 

Reporting 

• To provide support to the Leadership and Development Teams in producing monthly and quarterly outcome reports. 

• To provide support to the Leadership and Development Teams in producing monthly and quarterly KPI reports. 

Policy development 

• To carry out research and other assistance for policies as requested by the leadership team. 

• To ensure electronic policy files are up to date. 

• To maintain the policy review schedule at least once a year. 

YOUR EXPERIENCE 

• You will have experience coordinating projects, translating a ‘big picture’ strategy into smooth, reliable operations. 

• You will have experience using a project management tool, such as Monday or Asana.

• You will have experience using a CRM tool, such as Donorfy, SalesForce, CharityLog. 

• You will have experience of taking minutes and organising meetings. 

• You will have an understanding of the discrimination faced by LGBTQ+ people. 

• You will have experience and understanding of maintaining confidentiality. 

• You will have experience using systems for data entry and reporting. 

YOUR SKILLS

• High standards of accuracy and attention to detail. 

• Excellent written and verbal communication skills. 

• Extensive IT skills. Competent in Microsoft Office (Outlook, Word, Excel, PowerPoint). 

• Strong organisational and time management skills with a systematic approach to problem solving. 

• Excellent time management skills with the ability to prioritise, plan and organise day-to-day activities ensuring that deadlines and objectives are achieved.  

YOUR ATTITUDE AND PERSONAL ATTRIBUTES 

• A team player with a positive outlook and strong work ethic. 

• The ability to use your own initiative and know when to seek advice. 

• Acts with professional integrity at all times. 

• Good interpersonal skills, confident and professional communication manner. 

• A commitment to the aims, values, and beliefs of the organisation. 

Applying for the role

No formal qualifications are needed for this role, and we encourage everyone with the appropriate skills, experience and potential to apply. We welcome applications from those who are able to understand and show empathy with our mission and purpose.

We’re committed to building a diverse and inclusive workforce that represents the people we support. We particularly welcome applications from people who are Black, Asian or from other minority backgrounds. We welcome difference whether it’s gender, gender identity or expression, race, disability, age, sexual orientation, religion or belief, marital status, national origin, or pregnancy and maternity status; so please be yourself! Additionally, we particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are looking for a Senior Supporter Engagement Officer for an incredible homelessness charity to optimise opportunities for income growth by project-managing and delivering fundraising initiatives, while developing bespoke, stewardship strategies with Mid-value supporters.

This is London hybrid role with two days a week in the office.

The Charity
An incredible charity dedicated to providing people with support and life skills to assist with finding education, training and employment. Youd be joining a passionate and welcoming team that prioritises inclusivity and diversity. They offer fantastic company benefits, including 25 days of annual leave, private medical insurance, competitive employer pension contributions, flexible working and the opportunity to apply for a sabbatical, as well as much more!

The Role
Maximise donor potential through tailored journeys and communications, whilst delivering excellent donor experience.

Development and delivery of annual schedule of communications and events for the Mid-value audience.

Lead the development of cross-directorate relationships to ensure the delivery of high quality appeals, campaigns and supporter experience.

Effectively manage income and expenditure budgets with the Senior Supporter Engagement Manager

The Candidate
Strong experience of working in a busy Direct Marketing environment.

Experience of end to end direct marketing campaign management.

Strong working knowledge of direct marketing techniques and mechanics such as regular giving products, supporter journeys, prompt strategies etc.

The ability to deliver presentations and produce written documents to a high standard.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Focus Birmingham is a thriving independent local charity that provides information, advice, support and care for people with visual impairment and complex needs.

We are looking for a Community engagement officer to join our team, supporting the delivery of our Public Health engagement partnership contract. This pivotal role will enable us to bridge health inequalities and ensure everyone has the opportunity to access vital public health services.
Your focus in this role will be increasing our reach and generating accessible, insightful public health resources for those with sight loss and/or complex care needs.

Responsibilities:

- Assist service managers in organizing activities to meet contractual targets.
- Conduct market research, identify health inequalities, and maximise engagement opportunities based on findings.
- Attend community events to engage identified groups and help facilitate access to public health services.
- Accurately maintain project-related spreadsheets and databases with statistical and financial information.
- Motivate departments and stakeholders to participate in engagement activities, and support in public engagement exercises such as surveys, focus groups or workshops.
- Ensure all community groups have the opportunity to access public health services, and contribute to the planning of local public health funded services.
- Collaborate with the Marketing Officer to create and share accessible public health messages in a range of formats.
- Support the Marketing Officer in creating engaging online content for Focus Birmingham’s website and social media platforms.
- Build and maintain strong professional relationships with our stakeholders.
- Champion community volunteering initiatives and maximise reach. Facilitate access to project specific training opportunities for our volunteers.

The ideal candidate:

- Minimum of 5 GCSE’s or equivalent
- Strong communication skills.
- Positive and outgoing attitude with a confident approach to building and maintaining effective working relationships.
- Effective project management skills, and the ability to manage own workload, working to deadlines as required.
- Experience in the organizing of promotional events, including attendance and facilitation their success
- Understanding of Market research and analysis of findings.
- Good IT skills, and the ability to compose and post engaging online content.

Please see the attached job description for more details.

Benefits:

- £24,661 salary per year, 9.00am – 4.30pm Mon- Fri. Fixed term 2 years with potential for extension.
- 20 days of annual leave, bank holidays and 6 additional concessionary days.
- Subsidised meals
- Company pension
- Access to EAP (Employee assistance programme)
- Refer a friend bonus

Apply today to become part of a team committed to creating a more accessible, inclusive future for everyone.

Focus Birmingham is committed to equal opportunities and welcomes applications from all sections of the community, irrespective of race, colour, age, gender, sexuality or disability.
If you have any questions regarding this role or require an application form in a more accessible format please contact our HR department.

REF-216 426

Are you a leader with the passion to improve lives in Birmingham?

Citizens Advice Birmingham is 85 years old this year and we’re looking for a new chief executive to build on our successes and take us into the future.

Our successful candidate will be an inspiring, values-led leader with strong strategic and commercial skills, who will ensure the continuing growth and success of our charity. You will lead an award winning team of staff and volunteers who deliver outstanding advice services across Birmingham. You’ll use your excellent communication skills to develop strategic connections with funders and partners, and make the case for investment in advice services across Birmingham. 

Over the past few years we have faced a pandemic, the cost of living crisis, and funding cuts, and we have responded with compassion, energy, and innovation. Our new chief executive will ensure that our charity remains well-governed, vigorous and resilient so that we can face future challenges with the same confidence that has seen us succeed over the past 85 years.

Full job details and the job pack are available for download from our website via the apply button. CV and Cover Letter apply accepted.

Our work

Our Consultancy Team has an excellent reputation in the social sector. The projects we deliver are diverse in their size and scale, but fall into three main categories:

· Mixed methods evaluation: supporting organisations to help them understand their impact and assess where value is created. We are also experienced in more developmental approaches to evaluation, helping organisations learn and adapt in real time.

· Social research: exploring social issues affecting people and communities in greater depth.

· Learning partnerships: supporting organisations with a more structural learning approach tailored to their context and culture. This can include long-term relationships over several years, as well as shorter more strategic advice.

Alongside or track record and expertise in place-based change and in large, complex programmes of change in places, we work across many policy and practice areas. We have particular expertise around youth social action and safety, systemic approaches, and using participatory, equity-driven approaches.

Our clients

Our clients are charities, local and regional government bodies and funders. Current and recent examples include The National Lottery Community Fund, BBC Children in Need, the Health Foundation, Youth Endowment Fund, Right to Succeed, and a range of local and regional government bodies including the London Mayor's Office and several London borough councils.

What to expect

You will work on a variety of projects and tasks, working with other consultants in our team to help a range of organisations with their research and evaluation needs. Your work will be varied and will depend on the needs of our clients; an opportunity to gain a flexible skillset in research and evaluation as well as build your knowledge of the non-profit sector and public sector.

This could look like:

• Training community researchers to explore the impact of a Social Housing Association’s community development project through the voice of residents.

• Visiting organisations across the UK to understand how they shared power with children and young people through youth social action funding.

• Working with government in London to understand how services for girls and young women at risk of exploitation or violence can coordinate better.

• Working with local coalitions up and down England who are pioneering new approaches to reducing homelessness, helping them learn and develop their work.

Junior Researcher and Researcher roles

A Junior Researcher position is for candidates who can demonstrate an enthusiasm for research but may be looking for an opportunity to build their experience and training. For example, you may have studied research methods but have less applied experience, or, you may have some applied experience, but you have never studied research methods.

A Researcher position is for candidates with at least 1-2 years of professional experience, especially in a research context. We welcome candidates who have worked in any sector, as long as you can demonstrate that you have relevant experience and alignment to our mission and values.

About you

You will be someone who: 

· Shares our values and demonstrates them through their work.

· Is capable of building professional relationships with colleagues and partners.

· Manages their time effectively, capable of being flexible and adaptable.

· Is proactive about your professional growth and learning.

· Is great identifying challenges and good at problem solving.

· You will have relevant skills and experience. You may have gained this experience in an academic, professional or voluntary context.

We do not expect candidates to have all the experience described below, especially those applying for a Junior Researcher role.

Examples of relevant experience includes some of the following:

· Engaging with places and communities, working with people from diverse backgrounds.

· Conducting social research, which may include conducting literature reviews, conducting interviews, taking ethnographic approaches, coding qualitative data, designing surveys, summarising and visualising quantitative data.

· Conducting programme evaluations, which may include facilitating the design of a theory of change, designing an evaluation framework, or conducting an economic analysis (e.g., value for money, social return on investment).

· Creating polished outputs through a combination of excellent research skills and strong visual design skills.

Renaisi-TSIP encourages applicants from all backgrounds, including those with a disability. As a Disability Confident Employer, Renaisi-TSIP guarantee an interview to applicants with a disability who meet the essential criteria set out in the job description.

Job description

Duties and responsibilities

Conducting Research and Analysis

· Supporting with drafting research tools, evaluation frameworks and analysis plans.

· Undertaking qualitative research (for example, conducting interviews with client's staff or programme participants in different locations in the UK, conducting document reviews and facilitating focus groups).

· Undertaking quantitative research (for example, analysing survey results).

· Managing analysis processes (for example, creating coding frameworks or summarising data in Excel).

· Researchers only: Taking the lead with research coordination (for example, arranging interviews and fieldwork visits).

Supporting clients

Especially relevant to the Researcher role.

• Drafting sections of professional reports in MS Word and PowerPoint.

• Presenting findings to clients and facilitating learning workshops.

• Supporting with day-to-day client relationships, such as attending meeting clients to give project updates.

Company

• Contribute to organisational learning, for example through internal initiatives such as sustainability or equitable evaluation.

• Promoting the image of Renaisi-TSIP, which may include attending conferences, training, exhibitions and other events and preparing publicity material.

• Promote equal opportunities and cultural development.

• Carry out all duties in accordance with Renaisi-TSIP’s Equal Opportunities Policy.

Person Specification

Values and equalities

• Demonstrable commitment to the principles and practice of equal opportunities in employment
• Identify with the values and ethos of Renaisi-TSIP

Experience

• 1-2 years of relevant professional or academic experience
• Experience of analysing and synthesising complex information
• Experience of producing written work to a high standard
• Experience using Excel or a similar software package
• Experience of performing quantitative and qualitative research using a range of methods (for example, interviewing or running focus groups, handling and analysing quantitative datasets in Excel)
• Experiencing of working or volunteering in the social sector

Knowledge

• Knowledge of good research ethics
• Knowledge of quantitative and qualitative research methods
• Understanding of safeguarding policies and protocols
• Knowledge of the social sector, or a specific part of the sector e.g., youth work, health equity

Skills

• Able to communicate ideas and principles, effectively, clearly and in a variety of formats and mediums
• Able to establish positive working relationships with people from a range of professional disciplines
• Able to complete tasks to tight deadlines
• Able to prioritise and plan work
• Able to take responsibility for managing small research and evaluation projects
• Interpersonal skills and empathy for others
• Excellent IT skills
• Good analytical skills and critical thinking
• Descriptive analysis skills, including summarising and visualising data
• Knowledge and awareness of economic evaluation methods or inferential statistics

Qualifications

None are specifically required for this role, and we would rather see evidence of skills through experience and previous outputs.

We are seeking an experienced Trusts and Foundations Officer preferably from the North of England to join the fundraising team at the Batten Disease Family Association (BDFA). Home based with occasional travel to Yorkshire 

The BDFA is the only patient organisation in the UK for families affected by Batten disease, a rare and terminal neurodegenerative condition that affects children and young adults. The BDFA offers informed guidance and support to families and the professionals who work with them, as well as actively raising awareness, and promoting research into the management of Batten disease to improve patient care pathways and ultimately find a cure.

This is an exciting time to join the organisation, which has grown to offer additional support services for families affected by Batten disease and to implementing a long-term strategy to develop its advocacy, education and research capabilities. Come and join our supportive team as we continue to build and develop the organisation and strengthen our financial resilience.

We’re looking for an individual who has the experience and skills to manage and nurture relationships with our existing funders from charitable trusts, foundations and other grant-making bodies, ensuring they feel inspired by our work and the patients and families we support.

The role will incorporate managing a sizeable portfolio of Trusts and Foundations through excellent stewardship, and to build on this strong foundation, developing and submitting winning funding proposals to create a high-quality pipeline of new funding opportunities. The successful candidate will work as part of the Fundraising team, under the guidance of our Chief Executive Officer to continue our strategy to diversify income through this key funding stream.

The Ideal Candidate for this role will have:

- Experience and a proven track record of successful Trusts and Foundations income generation.

- Demonstratable experience in researching potential Trust funders, submitting compelling proposals, securing funding and project managing successful bids through to completion of the grant award.

- A background in report writing and demonstrating grant impact whilst being able to build relationships with funders and individual/major donors.

- Experience of providing excellent supporter care and building mutually beneficial long-term relationships with funders.

- Experience of targeting large grant-making bodies and securing 5-6 figure grants

- Expert knowledge of fundraising landscape, particularly Trusts & Foundations.

This job requires a motivated individual who has a passion for all those within our Batten community and a strong desire to support the development and financial growth of the BDFA. The role is full time (35 hours per week) and is home based with occasional travel to Yorkshire (where the CEO is based) and around the UK to meet donors and support fundraising events.

The BDFA recognises the positive value of diversity and is committed to creating a diverse and inclusive team.  We encourage applications from all suitably qualified or experienced individuals, regardless of their race, gender, biological sex, disability, religion/belief, sexual orientation or age.

25 days holidays, plus an extra three days at Christmas when the BDFA is closed. 

Salary £29k - £33k PA dependent on experience

Upload a CV and covering letter to apply

Apply by: 13th September 2024

The Diocese of Peterborough is currently offering an exciting opportunity to someone who is experienced in working within a safeguarding environment and interested in helping to keep the diocese a safe place to live, worship and work.  This is a key support role in a busy and varied environment, and vital to ensuring our safeguarding service is responsive, professional and people centred.

Supporter Operations Officer

Contract: Permanent, Full Time, 35 hours per week

Salary: £33,233 - £34,894 with excellent benefits

Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.

About WaterAid:
Want to use your skills in operations & planning to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
Join WaterAid as Supporter Operations Officer to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.

As our organised and conscientious Supporter Operations Officer you will provide effective monitoring of our internal supporter response handling processes, including donation and query management, and bring to the role an understanding of regulations that affect the management of supporter data, and the processing of financial responses.

About the Team:
The Supporter Operations Team plays a central role in delivering an exceptional supporter experience, ensuring smooth internal and external fulfilment to maximise supporter engagement in order to meet our ambitious targets.
This role sits within the Supporter Operations sub-team, reporting into the Supporter Operations Manager. The Supporter Operations Team plays a central role in supporting our fundraising teams, to maximise supporter engagement and ensure that the fulfilment of our fundraising appeals, donor thanking and donation processes are carried out correctly and in compliance with all relevant regulations.

About the Role:

In this role, you will manage the team's workload, forecasting expected capacity to ensure that daily, weekly and monthly tasks are planned out and completed in accordance with set KPIs. As well as supporting the Supporter Operations Manager in monitoring & evaluating the performance of the Operations team using reports to investigate any unusual results/trends.

You'll also:

• Bring to the role a keen understanding of supporter response handling, the intricacies of processing donations, Direct Debits, Gift Aid, and communication preferences
• Assist with due diligence processes within the wider SEO team, specifically focusing on internal data security practices, response handling accuracy, and adherence to relevant regulatory requirements such as those for Gift Aid or the BACS scheme for Direct Debits
• Proactively identify processes for improvement across the Supporter Experience & Operations Team to deliver efficiencies and improve the effectiveness of internal procedures
• Support campaign managers and other colleagues with any new or existing projects relating to fundraising operations, working closely with internal stakeholders, ensuring requirements are clear and fully documented

About you:

• Knowledge of the rules and regulations of Gift Aid, Direct Debit, Data protection and PCI-DSS compliance Essential criteria from person specification
• Strong team player. Proven experience and/ or evidence of providing support/supervision/ training to team members
• Experience of documenting business processes, and comfortable with communicating and influencing a range of stakeholders

Closing date: Applications will close at 23:59 on 1st September 2024. Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date.

How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter in one document in either Word Document or PDF format.

Pre-employment screening: In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.

Our Benefits:

• 36 days' holiday annually (including 8 Bank Holidays)
• Option to buy an extra 5 days annual leave
• We offer a generous pension plan with employer contribution of up to 10%
• Wide range of flexible and agile-working arrangement
• Season Ticket Loan
• Free annual eye tests
• Pay as You Give charitable giving scheme
• Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
• Sabbaticals
• Volunteer Day

Our Commitment:

Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. As a safeguarding measure, WaterAid carries out background checks on all potential employees. This is done following the conclusion of recruitment and prior to assuming full employment.