Project Support Officer Jobs
Head of HR & Operations
Are you a dynamic and organised leader, ready to inspire and support a dedicated team of staff and volunteers?
If you’re excited about using your professional experience to make a difference to young people, this could be the perfect role for you!
This is an exciting opportunity for a Head of HR & Operations to become part of the Senior Leadership Team at a new Youth Zone where no two days are ever the same!
As an equal opportunities’ employer, the organisation welcomes applications from under-represented groups; in particular from Black, Asian, Mixed Race and other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities. The dedicated Equality, Diversity and Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive.
Position: Head of HR & Operations
Location: Grimsby
Salary: £35,000 to £40,000 (dependent upon experience)
Contract: Permanent
Hours: Full-time, 37.5 hours per week
Benefits: 33 days holiday inclusive of bank holidays; workplace pension; free gym access (once the site has opened); access to the OnSide Talent Academy; bespoke training and mentoring.
Closing Date: 9am on Monday 16th September
First stage interviews (in person in Grimsby): Daytime Tuesday 1st October
Young People Panel including a virtual tour of a Youth Zone (in person in Grimsby): Evening of Tuesday 8th October
About the Role
We’re looking for someone who can juggle multiple roles, tackle new challenges daily, and make a real impact on the lives of young people and the community. We need someone who can roll up their sleeves and embrace each new day with a positive attitude.
The Head of HR & Operations role is a key position within a Youth Zone, you’ll wear lots of different hats, leading and managing the back-office functions, overseeing monthly payroll administration to serving as the secretariat for the Board of Trustees. It’s up to you to ensure the team deliver the best possible service to the thousands of young people who rely on them.
This is an exciting opportunity to shape the future of the Youth Zone and make a real impact!
Before the Youth Zone opens and during its construction, there will be elements of hybrid working in place and opportunities to visit Youth Zones across the Network.
About You
We’re looking for an experienced and professional operational manager with HR expertise, who is passionate about making a positive difference in young people’s lives and thrives in a fast-paced, varied environment.
You will have experience of:
- General HR functions, including HR practices, procedures and policies.
- Basic accounts work and/or payroll
- Working in a senior administrative roles within a busy office environment
- Operational management & line management responsibility for a large, varied staff team
- Managing budgets
- Providing support at Board or Chief Executive level
- Working with external stakeholders and partners, e.g. contracts, service agreements, commissioning
To apply, you will be asked to submit a CV and cover letter via the company website.
About the Organisation
This is a brand-new locally run youth charity, set to provide thousands of young people with the opportunity to have fun, make new friends, try something new and feel safe. With community centric values and located in the heart of Grimsby, it will be an inspiring place for young people aged 8 – 19, and up to 25 for those with additional needs, to enjoy their leisure. The building is due to be completed in 2025.
The charity recognises that the workforce is under-represented in certain areas and are committed to addressing this. Therefore, they actively encourage applicants to submit anonymous applications; in practice this means removing your name and email address from your CV and cover letter. The HR Lead will have these details from your submission, but they will not be available to the selection panel when they are considering your application.
The charity is committed to the safeguarding of young people. In accordance with their Child Protection and Safeguarding procedures, this position requires an Enhanced DBS check.
Other roles you may have experience of could include HR, Human Resources, Personnel, HR Manager, Human Resources Manager, Personnel Manager, HR and Operations Manager, Human Resources and Operations Manager, Personnel and Operations Manager, HR and Finance Manager, Operations, Finance.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
YOUTH DEVELOPMENT WORKER (ISLE OF SHEPPEY)
Flexible up to 1 FTE (to be discussed at interview)
24 MONTH FIXED TERM CONTRACT
SALARY: (£26,072 - £28,615 p.a. for 1 FTE, pro-rata to contracted hours)
Oasis Charitable Trust is a multi-national charity supporting communities in 8 countries worldwide. Our vision is for building healthy communities: places where everyone is included, making a contribution and reaching their full potential.
We have an exciting opportunity for an experienced Youth Development Worker to work as part of our Oasis Hub on the Isle of Sheppey, to develop a broad range of engagement opportunities for young people, as well as supporting the wider community work on the Island.
Key responsibilities will be:
- To deliver a range of youth work programmes, including after school and evening sessions, group work and one to one mentoring.
- To deliver a targeted NEET programme, utilising existing Oasis programmes and creating new programmes to meet the needs of the local community.
- To monitor and evaluate activities using monitoring tools available to the team.
- To develop other opportunities that will enhance our offer to the local community.
The successful post holder must have:
- A relevant professional qualification in Youth Work or able to demonstrate qualification by experience.
- Successful experience of working with complex communities.
- The ability to deal with private information and sensitive issues with a calm and confident approach in difficult situations.
- Ability to function in diverse settings and with a wide range of professional agencies.
- Self-motivation, resilience, excellent organisational/administrative and inter-personal skills are essential for this role.
This is an exciting opportunity to be part of something pioneering on the Isle of Sheppey and to help make a difference to communities on a local level, while individually improving the life chances of everyone. As part of the package, Oasis offers:
- A pension scheme, currently offering 7% employer contribution.
- A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays).
If you are interested in this position, please email your most recent CV and covering letter. For further details please visit the Oasis Charity Jobs website. In your covering letter, please answer the following questions:
- Expand on your CV to explain how your skills and experience meets the Job Description. Give specific examples.
- What personal attributes does a person need to do well as a Community Development Worker?
- How do you see the Oasis ethos and 9 Habits being displayed in this role?
Completed applications should be returned by 12 noon Tuesday 10th September 2024
Interviews will take place on Wednesday 18th September 2024
We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. If you require any assistance to overcome potential barriers, please let us know.
Applicants must be able to prove their right to work in the UK. Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
The client requests no contact from agencies or media sales.
Anti-Slavery International is the world’s oldest human rights organisation. Their vision is freedom from slavery for everyone, everywhere, always. They require a new interim leader to lead fundraising and communications and Prospectus is excited to support.
Interim Director of Fundraising and Communications
Anti-Slavery International
6 month contract with possibility of extension
London with home working
Interviews: from 5th September onwards
The Interim Director of Fundraising and Communications will lead the fundraising and communications team through a period of transition, ensuring business continuity and delivery of KPIs. You will play an actively role in key fundraising projects and work as a member of SMT to manage and lead the organisation day to day, including collaborating on 2025/26 budgets and managing scenarios for 2024/25.
The selected candidate will have significant experience managing a fundraising with the ability to also support the communications functions. You will have experience of managing a successful mix of fundraising revenue streams and will have knowledge of grant and institutional funding portfolios and current trends.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application then please contact Firas El Dib or Ryan Burdock at Prospectus.
If you are interested in applying to this Interim Director position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You’ll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Age UK Hertfordshire is looking for a HR Manager to lead the HR department in line with HR and Organisational priorities, so that we are in a position to recruit, develop, motivate, performance manage, reward and retain the skills required to lead, manage and deliver our strategic goals
HR Manager
Location: Hybrid between home-based and Hertford office (occasional travel to other sites will be required)
Salary: £37,500 - £40,000 FTE per annum
Hours: Full time, 35 hours per week. Part time hours considered
Benefits: Holiday entitlement, 25 days per annum plus UK Public Holidays, rising with length of service
About the Role
This is an exciting opportunity to lead our HR Team.
As HR Manager, you will work with the Senior Management Team and Heads of Departments to ensure all HR activity throughout AUKH is carried out effectively and in line with statutory and internal policy requirements.
About You
If you would like to join usthen we would love to hear from you.
Do you have:
- Relevant HR experience of operational HR managing employee relations, recruitment, training and development, as well as an up-to-date knowledge of HR best practice and employment legislation
- Good communication skills, with the ability to converse sensitively and empathetically
- CIPD Level 5
- Excellent organisational skills
Interested?
If you would like to find out more, please click the apply button and submit your CV together with a supporting statement telling us how you meet the person specification
We offer
Training and development
Contributory pension scheme
Health care plan after an initial qualifying period.
For further information please take a look at Age UK Hertfordshire's website.
To apply submit your CV together with a supporting statement telling us how you meet the person specification
The client requests no contact from agencies or media sales.
We have big goals over the next few years.
We're going to be fighting for mental health in a way we never have before.
Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.
Team information
Will you join us?
-This exciting role sits within our Strategic Communications and Marketing team. It forms part of a new cohesive approach to engaging internal audiences. The team sits within our Social Change department alongside digital, brand, creative, campaigning, policy, and media.
-Reporting to the Head of Federation Communications you'll head up the planning and delivery of our internal comms. You'll support delivery of our strategic communications plan and contribute towards creating a new federation-wide comms plan.
-You'll work closely with colleagues across Mind to connect and engage with staff to drive forward our bold plans, ensuring our vision, mission, and values run through all we do.
-You'll be responsible for managing and developing a team comprised of Senior Internal Communications Officer and Communications Assistant. As a team, you'll manage our day to day communications and engagement channels and play a key role in shaping our culture. You'll support and advise colleagues across Mind to plan and deliver top notch internal comms.
Key duties and responsibilities
The post holder will:
-Work closely with the Head of Federation Communications, Head of Strategic Communications and Marketing, and other senior leaders including our Executive team, to deliver our corporate narrative through internal communications.
-Develop and deliver an effective internal communications strategy and plans, in line with our overall strategic communications plan and broader corporate strategy.
-Align internal communications to our organisational development and change plans, working closely with our People, Culture and Equity teams to ensure internal communications is seen as, and delivers as, a key solution.
-Oversee day to day internal communications, taking the lead in developing and delivering impactful and cost-effective internal communications and engagement opportunities using a range of new and existing channels and tools.
-Manage staff, and occasional volunteers, including coaching, motivating and developing the skills of the team, and performing supervisions and appraisals.
-Write, edit and proofread internal communications, ensuring consistency and compliance with Mind's branding, values, key messages and style guidelines, ghost writing for senior staff when required. Signing off materials from other staff members when required to ensure the same.
-Act as Internal Communications lead on key change projects, working in close collaboration with other teams, ensuring priority projects are given adequate resource.
-Work closely with teams across Mind, supporting and advising colleagues on internal communications best practice, including planning, audiences, channels and messaging to ensure the most effective approach. Focusing on empowering staff to put internal audiences first, share information and increase staff engagement.
-Measure and evaluate your team's work to develop best practice, inform future plans and increase our understanding of key audiences, providing reports as required.
-Undertake other duties that may be necessary from time to time, and that are compatible with the nature and grade of this post.
Mind's equity statement
Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Head of Corporate Partnerships
Manager: Director of Income & Engagement
Direct reports: 4
Location: Hybrid work with 40% from Breaking Barriers’ office in London (71-91 Aldwych, WC2B 4HN)
Salary: £50,000 - £54,000
Hours: 5 days per week (37.5 hours) but open to part-time (26 hours minimum), and flexible working arrangements.
Contract: FTC for 1 year (maternity cover)
Overall purpose
The Head of Corporate Partnerships is a key leadership role within the Income and Engagement Directorate. Breaking Barriers’ relationship with corporate partners is the USP upon which our growth and success as an organisation has been built. The Head of Corporate Partnerships has accountability for generating income, impact and influence from the private sector, and for leading a high-performing team to achieve ambitious growth and scale for refugees around the UK.
As Breaking Barriers has grown from a start-up organisation to a now 60-strong team raising c. £4m and supporting more than 1,200 refugees annually, our corporate partnerships have expanded beyond our original London base to be nationwide partnerships with a wide range of businesses and employers. Our corporate partners have been crucial in enabling our growth and will be crucial to delivering upon the ambition of our 2030 goals. The Head of Corporate Partnerships is an essential role that will make this ambition a reality.
You will lead a team to deliver outstanding partnerships management of a range of strategic and multi-faceted relationships with a portfolio of c.50 businesses alongside leading strategy for business development. Leading by example you will own a number of our key relationships to drive growth, whilst bringing your experience to bear to coach your team and ensure structures and processes are in place to enable high performance.
You will be:
- a creative and strategic thinker who doesn’t feel bound by traditional approaches to charity / corporate relationships,
- a keen collaborator, working closely with colleagues in our Services directorate to deliver high impact employability programmes for our refugee clients, and with the Head of Philanthropy and Head of Public Engagement to identify and drive cross-fundraising opportunities,
- an outstanding communicator, comfortable and confident in your ability to engage a wide range of stakeholders across the worlds of CSR, DEI and employability, and across the private, public, and third sectors representing Breaking Barriers at a senior level.
The Head of Corporate Partnerships will be part of Breaking Barriers’ Joint Leadership Team and will have overall strategic and budget responsibility for Corporate Partnerships. They will be a visible leader within the Income and Engagement Directorate and across the organisation, and will contribute to a culture of creativity, growth, innovation and entrepreneurialism that will drive us to achieve our 2030 goals.
This is a hugely exciting opportunity to join an entrepreneurial organisation with an enviable track record of growth, and a leadership team and Board prepared to back investment in fundraising. The Head of Corporate Partnerships will be someone driven and excited by the opportunity to develop further a function operating to the highest standards and generating impactful and innovative partnerships with a diverse group of businesses. They will be motivated to ensure that all people of refugee background in the UK have a fair chance to gain meaningful employment and will be ambitious to play a central role in helping Breaking Barriers to achieve it's 2030 goals.
To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.
Other considerations
- As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include obtaining references and verifying a candidate’s identity and right to work in the UK.
- We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.
How to apply
If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:
- Why you are interested in the role
- What skills you would bring to be successful in this role
- Any experience you would like to highlight
- Any reasonable adjustments you require for the interview process
- Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)
Please note that applications without a covering letter will not be considered.
Closing date for applications is 11:30pm on Sunday 29th September. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.
We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background.
If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).
Breaking Barriers exists so that every refugee can access meaningful employment and build a new life.
Charity People is thrilled to be working with Flint House Police Rehabilitation in the exciting recruitment for a Fundraising and Engagement Manager. A brilliant opportunity for an ambitious Manager to build a team and make an impact for a wonderful rehabilitation centre for retired police officers
Job Title: Fundraising and Engagement Manager
Location: hybrid working with expectation being in the office for core three days a week in Goring-on-Thames (near Reading)
Contract: Permanent and full time
Salary: £55,000 - £60,000 per annum
Benefits: Free onsite parking, lunches provided, access to gym, 36 days per annum rising by 1 every 5 years to a maximum of 42 days - office closed between Christmas and New Year
About the organisation
Flint House Police Rehabilitation is a registered Charity offering rehabilitation services to ill or injured serving and retired police officers suffering from a wide variety of physical and mental health conditions.
Every year Flint House treat over 3,000 police officers. Located just outside Goring on Thames in our beautiful Flint House and set in 20 acres of ancient woodland, this newly created role will play a crucial role in developing the fundraising team and implementing fundraising strategies to support our mission and ensure the financial sustainability of the Charity
Responsibilities:
- Develop and execute comprehensive fundraising plans and strategies to achieve revenue targets and support the Flint House strategic plan and mission.
- Identify and cultivate relationships with individual donors, major donors, corporate partners, foundations, and other potential supporters.
- Plan and coordinate fundraising events, campaigns, and initiatives to engage donors and raise awareness of the charity's mission.
- Write compelling grant proposals, solicitation letters, and other fundraising materials to secure funding from foundations and grant-making organizations.
- Work to create effective fundraising campaigns and materials, including digital and print collateral, social media content, and email campaigns.
- Manage donor stewardship and recognition programs to ensure donors feel valued and engaged with the organization.
- Utilize donor management software / databases to track donor interactions, manage donor information, and analyse fundraising data.
- Provide regular reports and analysis on fundraising activities, goals, and outcomes to the Executive Team and Trustees.
- Stay informed about trends and best practices in fundraising, philanthropy, and non-profit management, and make recommendations for continuous improvement.
- Manage a team that supports our donor engagement and communications strategy
About You
This is a great opportunity for an able and enthusiastic person to make their mark in a busy and successful department.
- Experience in non-profit fundraising, development, or related field, with a proven track record of success in meeting fundraising goals and securing major gifts - annual fundraising income of upward of £1 million.
- Strong interpersonal and communication skills, with the ability to build relationships and effectively communicate the charity's mission and impact to diverse audiences.
- Excellent writing skills, with the ability to craft compelling fundraising appeals, grant proposals, and other donor communications.
- Highly organized and detail-oriented, with the ability to manage multiple projects and priorities simultaneously in a fast-paced environment.
- Proficiency in donor management software, Microsoft Office, and other relevant fundraising tools and technologies.
To kickstart the application process, please contact Seema Choudhury today with your CV or profile. We are committed to providing equal opportunities and welcome candidates from diverse backgrounds. If you require any assistance or adjustments during the application process, please don't hesitate to reach out.
For over thirty years, Charity People has been dedicated to recruiting talented individuals for non-profit organizations. We are proud to partner with charities, universities, and institutes that promote diversity and inclusion in the workplace. Join us in making a difference in the charitable sector.
We are looking for a Corporate Partnerships Lead to focus on both Account Management and New Business.
You will be joining a highly supportive organisation committed to maintaining an inclusive working culture, offering fantastic benefits including a range of options for flexible working.
This is a real opportunity to shape and grow this area for the charity.
This is a London based role with ideally 2 days a week in the office.
The Charity
A passionate childrens health charity, dedicated to supporting families and professionals to deliver the best care to the children in need. They have a staff of c42 people securing c2m last year.
The Role
Effectively manage a portfolio of the highest value corporate partnerships.
Plan and deliver projects and campaigns with colleagues and external partners.
Generate income from new business.
Work with the Fundraising Officer to maintain a pipeline of ongoing new business approaches.
The Candidate
Strong working knowledge of all types of fundraising partnerships, including sponsorship, cause-related marketing and Charity of the Year.
Excellent account management skills, with proven experience managing five- or six-figure partnerships.
Proven experience securing new partners at five- or six-figure levels from prospecting and qualification through to contracting and successful delivery.
Strong commercial acumen the ability to understand other organisations commercial objectives and build mutually beneficial agreements.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Celebrity and Lifestyle Media Lead
Reporting to: Brand Marketing Manager
Location of work: Home based. One office day per month. The role may involve some irregular travel throughout England and Scotland. Expenses will be paid in line with our Travel and Expenses policy.
Contract type: Ideally full-time, 35 hours per week, although part time / flexible hours may be considered. The role may require occasional evening and weekend work
Contract Length: 12 months FTC (with a view to become permanent)
Salary: £37,500
JOB PURPOSE
The Brand and Marketing team’s purpose is to significantly increase awareness, engagement and reputation of Magic Breakfast’s supporting wider teams to achieve their objectives.
As part of the Brand and Marketing team, the Celebrity & Lifestyle Media Lead manages all aspects of the delivery Magic Breakfast’s celebrity engagement as well as working with the News & Media Lead on the charity’s media strategies.
KEY RESPONSIBILITIES
- Be responsible for leading new artist (celebrity) acquisition for Magic Breakfast including approaching and pitching for opportunities alongside other internal teams
- Work alongside the News & Media Lead to develop and implement media strategy and activity plans
- Lead on the writing of press materials, including but not limited to press releases, press packs, internal quotes etc
- Implement Magic Breakfast’s Celebrity (Artists) strategy and plan, proactively identify impactful opportunities to support other teams and campaigns
WHAT WE OFFER
At Magic Breakfast we value our employees and work hard to develop offer a supportive, respectful culture which enables everyone to bring their whole self to work.
Please see our job pack and website for more information
APPLICATION PROCESS
While Magic Breakfast welcomes applications from everyone, to better serve its communities it has identified that we would particularly benefit from: young people earlier in their careers, people who have lived experience of poverty, navigating socio-economic adversity or were eligible for free school meals, and people from a minority ethnic background.
Should you wish to discuss the role before applying please email our People and Culture Team, hr @magicbreakfast. com
close date - 8th September 2024
Shortlisting - 9th - 11th September 2024
Interviews 1st round - 18th and 19th September 2024
Interviews 2nd round - 25th September 2024
We reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
The client requests no contact from agencies or media sales.
The NSPCC's mission is to end cruelty to children. Every childhood is worth fighting for. This is our belief. We all share it. And it drives our Income Generation team to get out there and bring in the funds we need to protect children and prevent abuse.
We’ve been here for children for over 100 years. From our campaigns to our services- we strive to make a difference in everything we do. Between 2016 and 2021, we’ve helped make 6.6 million children safer from abuse.
Within the Income Generation Directorate our aim is to maximise resources for the NSPCC’s mission by raising funds, providing the best possible supporter experience, and building long-term relationships between donors and our cause.
To continue to deliver our mission we rely on the fundraising support of people across the UK for 90% of our annual income. We are looking to significantly grow our income in new and innovative ways. To achieve this growth, we need the very best team in place to deliver to ambitious targets.
The NSPCC’s Professional Learning Services department delivers learning, transfers knowledge and provides advice and guidance to anyone working or volunteering with children and young people to enable them to keep children safe. We work together with individuals and organisations to make it easier for everyone to play their part and create a social safety net that prevents child abuse and neglect.
The Commercial Strategy Team is responsible for driving the Professional Learning Services 5-year growth strategy through data, insights and business development. It is a vital part of the department, owning both the data systems and insights which impact product development and delivery as well as leading on all marketing and business development activities.
As Data and Insights Manager not only will the work you do make a real difference to people’s lives but opportunity is provided to develop your experience with a sector leading team.
Join us at this exciting time and you’ll become part of an expanding team that cares about the work they do and the people they work with. You’ll discover opportunities to grow, along with challenges and a shared purpose that’ll bring the best out in you. And you’ll get to find your own way to make a difference that means more, and that impacts millions of young lives. We want to ensure roles are accessible and inclusive of everyone, which is why the NSPCC offers a high degree of flexibility around ways of working.
Equality, Diversity and Inclusion (EDI) is at the heart of what we do. At the NSPCC, we understand how important it is that our workforce is representative of the people we support and who support us. We believe that every individual has the right to be their true self and to live a full life without prejudice, fear or barriers. This is the starting point for all our commitments and actions and underpins our commitment to be there for all children.
Job purpose
The NSPCC is seeking an Data and Insights Manager to join the Commercial Strategy Team within the Professional Learning Services department (PLS). The successful applicant will be experienced in developing data strategies, managing data teams as well as have experience of presenting customer and market insights to influence commercial decision making.
This is a new role which provides the opportunity to lead a growing team and shape and develop how the PLS department uses customer and performance data to help us grow our income, shape our product offer and reach more professionals to keep children safe.
Candidates should have a keen eye for detail and be confident communicating data strategies and insights to their stakeholders, plus have a willingness and drive to want to create change for children.
The key aspects of this role are:
• Take responsibility for creating and implementing the PLS data strategy to move towards creation of a single customer view.
• Take responsibility for the delivery of the following areas for the department: data systems and processes, performance and customer data visualisation , market insights and reporting
• To lead, manage and develop the PLS Data and Insights team in line with corporate standards in order to grow our capacity and ability to use customer and product data
• To provide accurate and timely customer and market data to inform our business development, marketing and product development strategies
• To help drive an audience-led culture to support decision making
• Supervise any tech development or migration projects for the department as required
Key relationships - Internal
• Director of Professional Learning Services
• Head of Commercial Strategy (Line Manager)
• Data Systems Support Officer (Direct Report)
• Data Analyst (Customer Data and Audience Insights) (Direct Report)
• Head of Data and Analytics within the Technology and Data directorate
• Peers and colleagues within the Business Development and Sales Team
• Peers and colleagues within the Customer Services team
• Peers and colleagues within the Professional Learning Services Department
• Peers and colleagues within Knowledge and Information teams
• Peers and colleagues within the Technology and Data directorate
• All other Income Generation directorate teams
Key relationships - External
• Third party suppliers and pro-bono advisors
Main duties and responsibilities
• Take overall responsibility for developing and implementing the PLS data strategy to move towards creation of a single customer view, covering areas such as data systems, data visualisation tools and market insights
• Individually and/or through the team, to implement agreed strategies to maximise efficiency and effectiveness of data reporting and systems in line with PLS business plan and priorities.
• To recruit, train, develop and manage the PLS Data and Insights team in line with NSPCC policies and practice including regular team meetings and regular performance reviews, coaching and mentoring staff to achieve high performance, growth and personal development.
• To work with the Marketing and Planning team to provide accurate data and insights to help inform our departmental annual marketing plan
• Take overall responsibility for all market insights, research and competitor analysis to inform our pricing strategy and product portfolios
• To be responsible for improving the data quality of the department, introducing audits and processes to achieve best practice
• To be accountable for accurately reporting on the corporate impact measures and Key Performance Indicators for the department in line with directorate and organisation wide requirements
• Support all users, including the Senior Leadership Team, with ad-hoc deep dive analysis & insight requests.
• Work with colleagues in the Tech directorate to support the implementation of any new data systems, processes and platforms as part of a wider tech project
• Take responsibility for integrating the PLS department into any cross directorate data projects
• Identifying opportunities through data-driven analysis to incorporate into sales and marketing activity that targets new and existing customers including opportunities to cross-sell across different NSPCC Learning products and services.
• To be accountable for the development of relationships with internal customers supported by the team, including pro-actively improving knowledge and understanding of internal customers and their role to support the NSPCC’s aims.
Responsibilities for all Staff within Income Generation and Professional Learning Services:
• A commitment to safeguard and promote the welfare of children and young people
• To update databases and supporter/customer or volunteer information systems on a regular basis in line with Data Protection legislation and NSPCC policy and procedures.
• To actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to the Directorate and wider NSPCC activities.
• To adhere to all the NSPCC’s service standards, policies and procedures.
• To evidence an understanding of and commitment to the demonstration of the NSPCC’s values.
• To maintain an awareness of and comply with NSPPC data protection regulations and to ensure currency of changing GDPR regulations.
• To be responsible for personal learning and development, to support the learning and development of others and the whole organisation.
• To work in a manner that facilitates and encourages inclusion.
• To be pro-active in identifying ways to improve personal and team performance
• To maintain an awareness of own and others’ Health and Safety and comply with the NSPCC’s Health and Safety policy and procedures.
• To take personal responsibility for keeping up to date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC news.
Person specification
1. Highly developed experience analysing data (ideally customer and audience data) and delivering insights to inform commercial decision making
2. Highly developed knowledge and experience of data management systems and ability to use statistical and data analysis packages
3. Experience of creating and delivering data strategies to improve business performance
4. Experience in using data visualisation tools to create dashboards that improves efficiency and enables self-serve insight
5. Ability to build, manage and develop relationships within an organisation and externally and achieve objectives through these relationships.
6. The ability to plan, monitor and implement projects and initiatives, identifying conflicting demands and establishing clear priorities, and ensuring that own work and work of others is completed to a high standard.
7. Excellent presentation skills and ability to write reports both verbally and in writing
8. Experience in using Microsoft based software packages, CRM systems, databases, Power BI and applications.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Programmes Assistant – 12 Month Fixed Term Contract
The Postcode Lottery raises funds for good causes. Together with our partners and everyone who participates in the lottery, our staff members all work towards creating a better, greener and more socially inclusive world. Would it make you proud to contribute towards this amazing mission as a Community Programmes Assistant? Join our international team at the Postcode Lottery Group in the Netherlands, Germany, Norway, the UK and Sweden!
Each year, the Community Programmes Team process thousands of applications for funding and work across 6 x Trusts. Over 4,000 good causes were supported last year by these Trusts for good causes across Great Britain. Reporting to the Community Programmes Advisor, you will work across 6 x Postcode Trusts (Postcode Trust, Local Trust, Community Trust, Society Trust, Neighbourhood Trust and Places Trust). This role will support the Community Programmes funding cycles, grant holders and applicants and support with processes involved in distributing grants to good causes across GB.
"This role supports so many charities and good causes across Great Britain and every day is very different all while celebrating the ethos and values of People's Postcode Lottery funding. In this role you get to see firsthand the impact that funding raised by players has along with directly supporting groups throughout their funding journey." Tim Hunter, Community Programmes Officer
Your tasks:
- Answer enquiries from good causes by email, letter and telephone for the 6 Community Programme Trusts. This includes providing advice on our funding programmes and supporting applicants and grant holders
- Booking and setting up meeting rooms, this involves supporting the preparation of papers, making refreshments, minute taking and arranging travel/accommodation
- Use Salesforce effectively, efficiently and consistently to assess funding applications up to the value of £25,000, complete due diligence checks, review and reply to evaluations, update records and create reports
- Assisting in organising ‘how to apply for funding’ workshops including presenting to potential applicants in front of audiences of up to 100 people and supporting Community Programme Officers with external event planning
- Oversee and maintain the 6 x Trust websites to ensure content is accurate and up to date, this will include creating content after each funding round
Your qualities:
- Extremely organised working to tight deadlines along with good oral and written communication skills, able to take minutes, draft reports, prepare presentations and bring solutions when challenges arise
- Pro-active approach with a can-do attitude. This will involve being a strong team player, supporting team members with their workloads, bring new ideas to improve processes, able to work under pressure, managing own workload and juggling priorities and deadlines
- Experience in a similar role and passionate for smaller charities and good causes with voluntary sector experience/ good knowledge of the charity sector in GB
- Strong working knowledge of Microsoft, e.g. Word, Excel and PowerPoint
- Analytical and problem-solving skills and the confidence to make decisions within the parameters defined by the Community Programmes Advisor
Benefits of working with us:
You will receive a competitive salary, join an excellent pension scheme and benefit from private medical care.
We have a strong culture of learning and development. Our Lottery Academy offers an extensive range of training programmes and courses. There are also many career opportunities in the UK and abroad.
We enjoy working with one another. We regularly arrange social activities and organise our Christmas breakfast at the end of the year, a date that everyone looks forward to, where we look back proudly at what we’ve achieved together.
Your wellbeing is important to us. That’s why we offer a variety of options including an inhouse gym, with an optional weekly massage, and access to mental health support services.
You’re regularly involved in the work carried out by the charities thanks to the funds we raise for them. This includes volunteering, project visits, presentations in our seminar space, and an invite to the annual Gala event attended by the organisations we support.
Your future department:
Charities are at the heart of the organisation and this position is crucial in helping to deliver the wide-ranging, exciting and incredible work funded by our players.
In 2024, our players support for charities was over £1.3 billion and this is anticipated to increase in the years ahead. With this growth comes greater responsibility. We are committed to ensuring that our players remain connected with the causes they help support. As a funder, we also remain faithful to our funding principles and ensure that we are an enlightened partner in our efforts to make the world a better place for planet and people.
Each year, the Community Programmes Team process thousands of applications for funding received several local community focused Postcode Trusts. Thousands of good causes were supported last year by these Trusts for projects across Great Britain.
Your future employer:
The Postcode Lottery Group is an international organisation with a social purpose. We set up and run lotteries to raise funds for a fairer, greener, healthier world.
Our players win prizes together with their neighbors and raise money for charity together – it’s a win-win!
Postcode Lottery players have now raised over €12 billion for thousands of charities since 1989. We’re the 3rd largest private charity donor in the world.
Every day, more than 1,500 team members in Great Britain, the Netherlands, Sweden, Germany and Norway are helping to raise €2.3 million for charity partners.
People are at the heart of what we do. Whether it’s our team, our players or the thousands of good causes supported, our aim is to play our part in creating a fairer, more equal world. We are open to ideas and are committed to creating a culture that is inclusive, representative and celebrates diversity in everyone. But we are not perfect. We will always strive to do better – that’s just who we are.
Our primary aim is to raise funds for good causes locally and globally.
The client requests no contact from agencies or media sales.
Location: Hybrid (Monday & Wednesday office days in Aust). Happy to discuss other working options.
Start date: ASAP
Context and background:
There are 1.5 million children and young people with a disability (CYPD) in the UK. Over 3/4 cannot access regular leisure facilities which massively impacts their health and well-being. Furthermore, the impact of living with a disability can have a significant impact on the wider family, with over 72% of parents reporting mental health challenges and over two thirds saying they feel isolated some or all of the time.
Gympanzees’ mission is simple. We want all children and young people living with any disability to have access to high-quality, fully inclusive leisure facilities so that they can enjoy fun, fitness, and friendships and support their families out of isolation.
Sounds simple, but it’s a huge task. There is nowhere in the UK like this. Anywhere. At all. But we’re changing that, and we want you to join us!
Since 2018 we’ve been hosting Pop Up’s during easter and summer months, across Bristol, in various special schools which has seen us welcome over 23,500 visitors. Each one has helped hone and improve our delivery model, and longer-term plans. These Pop Ups have seen some incredible firsts, including:
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A 6-year-old taking their first steps
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A 12-year-old sleeping through the night for the first time
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A 3-year-old having his first laugh
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An 18-year-old standing independently for the first time
Families have travelled from all over the country to enjoy the Pop Ups, some covering 6-hour journeys just for their afternoon of fun!
During COVID we quickly adapted our offer to include a Lending Library which continues to this day, offering nearly 300 items of specialist equipment, free of charge.
In 2023 we purchased a new site to develop into a permanent home which will open in summer 2026. Redevelopment is underway, and so too is an £8 million campaign to support this extraordinary project.
This will be a game changer for the children and families we support. Truly transformational and life-changing. Want to be part of it?
Where you’d fit in
Gympanzees is a growing team which currently consists of 16 people. The fundraising team consists of 6 people. This role is a crucial member of the fundraising team and will be delivering on a vital income stream that is both financially and strategically significant for the capital project. Overseeing a total income budget in the region of £1.4m across Corporate, Events and Groups fundraising, this role will lead and deliver on the strategy to identify, engage and steward key supporters from across these income streams, with a heavy focus on our corporate partnerships.
Job description
As the Business Development Manager, you will play a pivotal role in securing vital income from across the corporate partnerships funding stream, whilst leading a small team to maximise their own fundraising efforts from across small events and group fundraising.
This position is ideal for someone with proven experience delivering the above and especially those with capital campaign experience, but this is not a pre-requisite. The main focus is on developing new business through corporate relationships.
You'll be tasked with distilling complex information into compelling narratives that effectively convey our mission and objectives while aligning with a corporate partners CSR and ESG strategy. Energy, confidence and excellent communication skills are essential.
To do this you will need to use your experiences of identifying, developing and winning new corporate support utilising and developing our Corporate Champion scheme, Charity of The Year as well as commercial & strategic opportunities.
Your approach will be highly organised and methodical to ensure effective and efficient processes lead to meaningful corporate partnerships.
At Gympanzees, we offer a working environment that enables everyone to perform at their best with flexible hours and remote working options to suit your home life. The role is hybrid with time split between our office at Aust and home working. We are open to discussing working patterns that work best for you whilst keen for you to be an active team member.
Main Responsibilities - include but are not limited to.
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Utilising your expertise and corporate partnerships knowledge to identify, develop, engage and win corporate partnerships to help deliver Gympanzees mission.
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To be accountable for meeting and exceeding annual income targets and key performance indicators.
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To monitor and evaluate income against budget, taking corrective action as required.
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To develop a fully researched and engaged prospect pipeline of five, six and seven figure prospects for short, medium and long term opportunities.
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To help maintain a comprehensive Charity of the Year Calendar.
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To play a key role in maximising income for Gympanzees from existing commercial partnerships and relationships, with high quality proactive support and development.
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To work collaboratively across Gympanzees to maximise the potential value of corporate support, such as assisting Gift in Kind and budget alleviating opportunities relating to the redevelopment of the permanent site.
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Line management and support of one corporate & events fundraising officer who stewards our corporate partners and oversee a small events calendar.
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Line management and support of one fundraising administrator who provides admin support across fundraising, Just Giving reporting, direct comms with groups and individual supporters, whilst also delivering discrete projects such as pieces of research.
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Ensure that our database and supporter information systems are updated on a regular basis in line with Data Protection legislation and Gympanzees policy and procedures to ensure all records are up-to-date and accurate.
Please demonstrate to us you are, or have:
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Experience of researching and engaging with key decision makers within a corporate environment including but not limited to C-suit and CSR/ESG leads.
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Experience of working with and through senior volunteers and committee members.
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Experience of success in delivering five, six and seven figure relationships.
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Experience of account management or partnership management within charity or private sector.
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Ability to work under pressure and manage a varied and competing workload using initiative and creativity to problem solve and deliver success.
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Excellent written and verbal communications skills to analyse, interpret and present complex information in a clear and persuasive way for a wide range of audiences (including senior) to inspire support.
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Proficiency in using Windows based software packages, MS Teams, and CRM databases.
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An independent, outgoing, and confident individual, who is results orientated, working on their own initiative, whilst also being a compassionate and supportive line manager who can create the environment for their team to thrive and deliver.
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Proven ability in accurate financial record keeping and assimilating and presenting data in a clear and accessible format.
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Strong business acumen and understanding of how different sectors and organisation might want to engage with a charity.
We also expect everyone who works for Gympanzees to exhibit a commitment to equality, diversity and inclusion of all people from all backgrounds and share our passion for Gympanzees' mission to build the first leisure centre of its kind in the UK.
What’s in it for you
At Gympanzees we strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their full, authentic selves to work. Our mission is to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our community and its employees. We are a hugely passionate and driven team; our jobs are more than work. As a small team, every opinion is valued, and we encourage risk and learning to make us as good as we can be.
We offer 25 days holiday (plus bank holidays), increasing 1 day each year you are part of the team, up to 30 days. In addition, everyone is given their birthday off.
We also offer a healthcare plan that you can use to reclaim cash against Dental appointments and treatment, Opticians, Therapy and Specialist Consultations.
Employee Assistance Programme.
Training opportunities.
NEST pension.
Gympanzees is committed to promoting diversity and encourages applications from underrepresented groups (e.g., Disabled people, people from ethnic minorities, LGBTQ+ people). As a Disability Confident Employer, we guarantee an interview to all applicants who meet our essential criteria.
To apply, please send a short covering letter explaining why you should be considered for the role, linking your experience to those listed above. We are also happy to accept your cover letter in video format.
If you are successfully shortlisted, you will be invited for an interview. If successful, you will be asked to provide the names of two referees who have known you for at least two years preferably in a professional context. This can include employers, colleagues, teachers, tutors, support workers, community leaders, a child’s teacher, or a member of a hobby or exercise group you belong to.
Our commitment to safeguarding
At Gympanzees, we take very seriously our responsibilities for the safety and welfare of the people who use our services, our volunteers, staff, and the organisation as a whole.
All applicants successful at the interview will be asked to disclose unspent convictions under the terms of the Rehabilitation of Offenders Act 1974 (as amended in 2013).
If you would like this document in any other format or if you are experiencing difficulties applying, please get in touch by email, phone or in writing.
Address: Gympanzees, Brightside Park, Aust, BS35 4BL
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Spectra has recently created a new team of three fundraisers (including this post holder). We aim to increase levels of engagement, interest and financial support from trusts and foundations, major donors, and individual giving, including increasing the level of unrestricted funding.
The Fundraising Executive role and purpose is to:
- Develop and implement a ‘small trust’ plan. They will deliver compelling and impactful approaches to trusts and foundations for financial support. Responsible for smaller trust funding applications of under 10K per year.
- Develop a new individual giving programme, set and achieve targets, and provide a high standard of stewardship in these areas of work.
- Cross working to support the ‘Major Trusts and Foundations’ Fundraiser and the Fundraising manager as required.
We are looking for a highly motivated self-starter who can develop this area of fundraising practice and actively contribute to the fundraising team’s ambition of growing and diversifying income, unrestricted income and incorporating a whole team approach.
This role is flexible/ hybrid working, including being based at Spectra’s office in Ladbroke Grove one day a week.
Please complete and return the application form, including the personal statement and diversity monitoring form – we do not accept CVs or incomplete applications.
Please note that interviews are planned to take place in-person in London week of 9th September. (Unless invited to interview earlier, see the note on our dynamic recruitment process below).
*Interviews: Spectra is utilising a dynamic recruitment process whereby any promising applicants can be contacted as soon as their application is received and invited for interview. Please therefore submit your application as soon as possible and do not wait until the ultimate deadline.
The client requests no contact from agencies or media sales.
We are seeking an outstanding individual to lead the development and delivery of business, commercial and enterprise activities within the South West Heritage Trust.
You will be a person with an excellent record of achievement at senior level within a charity or cultural organisation, and with an ability to build funding and other partnerships, motivate teams and manage complex projects. Working closely with the CEO and the Leadership Team, you will have a key role in fostering a fundraising culture that can ensure the Trust’s long-term ambitions and sustainability.
The Trust was created in 2014 as an independent charity to preserve and promote the heritage of Somerset and Devon. We work with many partners, including the principal local authorities of the two counties, to deliver wide-ranging heritage services. We reach thousands of people every year and in 2023 became a National Portfolio Organisation of Arts Council England.
The Trust runs the widely-praised Museum of Somerset in Taunton and Somerset Rural Life Museum in Glastonbury. Our Archive and Local Studies Services have centres in Taunton, Exeter and Barnstaple where we care for more than 10 million archives dating from the 8th century to the present day. Our Historic Environment Service supports local authorities, partners and the public by offering planning-related advice and information on Somerset’s archaeology and built heritage. It also looks after 450 acres of heritage landscapes. We provide learning opportunities for people of all ages. This newly-created role provides an outstanding opportunity to help the Trust realise its full potential as a charity that makes a difference − improving life chances, building prosperity and creating a better future for individuals and communities.
Closing date: 5.00 pm Tuesday 1 October
Interview date: Thursday 10 October
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Role
An exciting opportunity has arisen for a Training Manager to join an established and well-regarded Gloucestershire disability charity to lead on the delivery of peer led Abuse Awareness, Self-Advocacy and Enablement Training for adults in Gloucestershire with learning disabilities.
Training is delivered through both individual and group training sessions across the county.
By enabling and empowering Individuals to make decisions and act, the training will support people with a learning disability to develop the skills they need to ensure they are able to safeguard themselves from harm, contribute towards more independent living, and maintain and/or improve their health and wellbeing.
About You
You will be a highly motivated and engaging professional, with knowledge and experience in delivering and evaluating the effectiveness of training sessions, as well as guaranteeing the quality of delivery by the wider training team. This is an exciting opportunity for someone who has an interest in, knowledge and understanding of the daily challenges faced by adults with a learning disability.
The successful candidate will have a background in training or delivering in an academic environment. Direct experience of working with people with a learning disability is strongly preferred.
To be successful, you will have strong facilitation and communication skills, and the ability to engage with a diverse range of stakeholders. A proven ability to work collaboratively, flexibly, and virtually, is essential.
Experience delivering programmes related to diversity and inclusion would be beneficial, in addition to a thorough understanding of safeguarding.
The post is currently funded by Gloucestershire County Council.
What you will be doing:
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Leading a team to deliver our full range of bespoke training to adults with learning disabilities in Gloucestershire.
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Delivering the Building Circles Training to professionals and peers.
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Providing direction and prioritisation of course content in line with the Service Specification to meet the needs of those referred to the service.
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Working with the trainers and training administrator to recruit and train a team of co-trainers.
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Ensuring all training is outcome driven and measured against key performance indicators.
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Ensuring impact is measured and reported on to our Service Contract Managers, CEO and Board of Trustees
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Closely collaborating with a wide range of stakeholders and service providers to ensure timely intervention and support for referred individuals and groups
Duties include:
Delivery of training to individuals and groups with a learning disability across Gloucestershire.
Delivery of training to professionals/social workers/teaching staff across Gloucestershire
Staff training to colleagues as required
Building relationships with providers to sustain training year on year
Recruit and line manage a team of Experts by Experience, providing them with appropriate CPD and ongoing support.
Ensuring information shared online, social media and on our website is accurate and up to date.
Delivery of presentations to stakeholders to raise awareness of training.
Keeping up to date with changes in the law which are communicated via our training.
Collecting, collating, and analysing feedback from sessions in line with the Service Specification.
Ensuring all feedback and impact data is up to date for reports to Service Contract Managers, Trustees, CEO
Management, including regular supervision sessions, for trainers and co-trainers
Responsible for accurate documentation of all disclosures and safeguarding concerns
Assist CEO with bid writing for training projects
Other duties
Attendance at Building Circles events
Assisting with other responsibilities and workshops when required
Key essential criteria
Experience of working with people with learning disabilities and intellectual impairment.
Team management skills, ideally with a background in learning and development.
Current knowledge of effective learning and optimal environments for learning.
Excellent written communication skills with the ability to engage a wide range of audiences.
Excellent people skills and the ability to build constructive relationships with a wide range of people.
A compassionate, flexible and values led individual.
A full clean driving licence with own means of transportation.
Why you should work for Building Circles:
Building Circles (Registered Charity No 117838) was established in 2006 with the overarching aim of reducing social isolation and loneliness in adults with learning disabilities in Gloucestershire.
The guiding focus of our work is:
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Connecting people with learning disabilities to volunteers with shared interest to expand their friendship circles and to enjoy mainstream cultural activities.
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Training and upskilling people with learning disabilities to understand how to stay safe in their community and online, how to have a voice and advocate for themselves and be more in control of their own health and wellbeing.
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Supporting people with learning disabilities to access areas of personal interest to them with people other than family members and paid staff
The client requests no contact from agencies or media sales.