Project Support Officer Jobs

Do you have a passion for supporting young people’s mental health and a desire to make a difference? Are you motivated, organised, and able to be flexible to cope with the changing demands of a growing organisation. If so, we have an exciting opportunity to join a small, local charity as our Centre Manager. 

About Us

The Purple Elephant Project is a dynamic charity providing vital therapeutic interventions for children and young people in Greater London. Our mission is to alleviate mental health distress by working through challenging and traumatic early life events using Play and Art Therapy. We're seeking a dedicated Centre Manager to join our growing team and help us continue making a difference in young lives.

The Role

As our Centre Manager, you'll be the backbone of our daily operations, while ensuring our Twickenham centre runs smoothly and efficiently. You'll play a crucial role in supporting our staff, therapists, and volunteers, while also providing a welcoming environment for the families we serve.

Key Responsibilities:

·Oversee day-to-day centre operations, including opening/closing procedures and security and ensuring the facility runs smoothly and facilities are well maintained. 

·Manage the Centre Coordinator 

·Coordinate centre scheduling, including therapist sessions and other meetings

·Provide administrative support to the CEO and handle enquiries

·Ensure compliance with health and safety regulations and charity policies

·Maintain personnel records & IT access

·Oversee the client record keeping system and support staff users 

·Support staff recruitment and induction processes

·Recruit and manage volunteers

·Keep our website up-to-date 

What We're Looking For:

·Excellent administrative and organisational skills

·Proficiency in Microsoft Office and confidence with IT systems

·Strong communication and interpersonal skills

·Ability to work independently and as part of a team

·Empathy and understanding for the families we support

·Flexibility to adapt work to support the changing needs of the charity 

Desirable Qualities:

·Understanding of children's mental health

·Experience in office management

·Experience in volunteer management

·Driver's license and own vehicle

What We Offer:

·A chance to make a real difference in children's lives

·A supportive and collaborative work environment

·28 days holiday (pro-rata, including bank holidays)

·Workplace pension scheme

·Opportunities for professional development

The Purple Elephant Project is committed to safeguarding and promoting the welfare of children. The successful candidate will be required to undergo an Enhanced DBS check and provide references.

We value diversity and are committed to creating an inclusive environment for all employees. We encourage applications from all backgrounds.

Role description, July 2024 Reports to: Senior Communications Manager

Direct reports: None Location: Our well-equipped office is in King’s Cross, London, WC1X 9NW. Staff are currently working in hybrid locations with a general requirement to meet colleagues once a week including a Communications team office day once a month, and an all-staff meeting in London five times a year, although we will always take into account personal circumstances.

Status: Permanent Hours: Full-time

Salary: D1L: £31,437 - £34,659 (possibly more for an exceptional candidate), plus benefits

Role Summary

Our Communications Officer plays a key role in our central Communications team, working collaboratively with colleagues to create impactful messages which are consistent, clear and well-planned. Through this work, you’ll support thousands of people across three key work programmes – Behaviour Change, Culture Shift and Information and Advice. You’ll have a particular focus in supporting the Senior Communications Manager with messaging across emails, our website and other digital channels, and play a key role in developing content with people who want to share their own experiences of alcohol and alcohol harm. You will have responsibility for wider tasks across the team, including monitoring inboxes, creating reports and supporting colleagues flexibly, particularly during busier campaign periods.

7 Key Tasks and Responsibilities

Communications and content

1. Support the Senior Communications Manager to develop year-round content strategies and planning

2. Create clear copy for a range of channels (including website, emails, social media) which influences and motivates audiences to take action and support Alcohol Change UK’s work

3. Ensure all communications are well-framed, on-message and fit with our brand guidelines

4. Lead on our monthly newsletter, developing, writing and scheduling on Mailchimp, and using reports and insights to think creatively about how to engage our audiences effectively

5. Play a coordinating role for the organisation’s wider email communications, collaborating with colleagues from other departments to ensure regular engagement emails are on message, and on brand

Website maintenance and development

1. Create clear, well-written content for our website – particularly focusing on engaging Information and Advice content

2. Make regular updates to website content, and troubleshoot issues as they arise

3. Ensure ongoing implementation of our Search Engine Optimisation and accessibility best practices

4. Support the Senior Communications Manager with annual planning and implementation of improved user journeys and experiences

5. Act as a champion for the website, developing relationships with colleagues from across the organisation to support new projects, content and campaigns across the site

Enabling people to share their experiences

1. Empathetically and respectfully work with individuals to share their stories, creating a wide range of content (blogs, quotes and case studies) to be used flexibly across Alcohol Change UK’s channels

2. Follow up leads for people who want to share their experiences publicly

3. Utilise our CRM system to manage relationships and coordinate content by themes

4. Support colleagues from all teams to include impactful personal experiences, bringing our content and campaigns to life

Team support

1. Monitor team inboxes including dryjanuary@ and contact@ ensuring great customer service and that all enquiries are dealt with in a timely fashion

2. Complete monthly team KPI reports, with a specific focus on email and website engagement data, providing analysis for optimisation throughout the year 8

3. As required, support the Behaviour Change team with Facebook Community Group monitoring, completing slots on the agreed team rota

4. Provide ad-hoc support to the Digital team with social media monitoring and responses as required

Cross-organisational Role

1. Work closely with colleagues across the Communications team and wider charity to support their work and to act as ‘one team’

2. Contribute actively and positively to charity-wide strategies

Other Duties

1. Continually develop your knowledge of alcohol harm and solutions to it

2. Act as a positive ambassador for Alcohol Change UK at all times

3. Know, embrace and actively uphold the values of Alcohol Change UK at all times

4. Work flexible hours as necessary to meet the needs of the charity – time off in lieu will be earnt for any work required outside of normal working hours

Support through campaign periods

The post holder will be expected to support the team with additional tasks through our busiest period from November-January. All members of the communications team are expected to work at times during the Christmas and New Year period, including bank holidays. A rota system is in place and Time of in Lieu is provided for additional hours worked. 

A Bit about Us:

WellChild, based in the centre of Cheltenham, is the national charity for children with complex medical needs and their families. We fund programmes and services to make it possible for children and young people living with serious illness to be cared for at home instead of hospital.

The WellChild Family Tree is a growing network that exists to connect families across the UK caring for a child with complex health needs with each other and with WellChild. Through its online forum, and programme of activities and communications, it provides members with the opportunity to make friends, make memories and make a change.

What we are looking for:

We are looking for an enthusiastic and well organised person to join us as our Family Information Officer as part of our Family Team. Working alongside the Family Programme Team and wider Programmes Team, this role will fill a critical information gap for the families that WellChild supports and will help the charity attract new and harder to reach families into the WellChild Family Tree network.

Through becoming familiar with relevant policy and guidance for families caring for children with complex medical needs, you will be able to help identify the key issues facing our families and then curate the most relevant, up to date information from a variety of expert sources to help support them whilst also taking the lead on information projects aimed at helping families to thrive at home.

Purpose of the role:

Families thrust into a world of disability and complex care find themselves having to navigate their way through a ‘new normal’ with nowhere to go for relevant information and advice. The result leaves many unaware of their entitlements or the help that might be available. This puts many families under extreme pressure, leading to financial hardship, family breakdowns and emotional strain.

Working within the Family Team and reporting to the Family Programme Manager, this role will continue to develop and expand WellChild’s information provision. This will be achieved through research and delivery of information, tools and advice for families on subjects such as, but not limited to health, legal rights and entitlements, wellbeing and local services.

There are two key parts to this role:

■Identifying key issues/challenges:-

Work with other members of the Family Team and wider Programmes Team to listen and identify common themes and challenges being raised and discussed in the WellChild Family Tree forum; WellChild Nurse network and with other key stakeholders.

■Information Development & Delivery:-

Develop an information/content plan covering a variety of family relevant subjects, focused on the key issues/ challenges & themes raised. Delivering information in a variety of mechanisms designed to engage with families and attract new, harder to reach families.

You will also be expected to provide content for the WellChild Family Tree online forum, create and deliver family workshops based on the resources you create, and develop appropriate monitoring, evaluation, and reporting methods to demonstrate the impact of the information articles and WellChild information hub. You will also be expected to support the development and moderation of a new interactive directory of services for families. Throughout your work you will embed safeguarding processes and policies to keep families safe.

You will be able to:

■Demonstrate recent experience of producing information for vulnerable people with excellent writing and editing skills

■Demonstrate experience in generating and analysing research information

■Confidently use digital and social media channels to communicate to target audiences

■Produce content in a variety of formats; maximising opportunities to engage harder to reach and more diverse families.

■Demonstrate excellent attention to detail

■Demonstrate commitment and ability for strong team working

■Effectively prioritise and work calmly under pressure

■Collaborate with other teams across the organisation such as Comms & Fundraising to maximise promotion of the information hub, In Your Area and events.

You will have:

■A passion for working with families with children who have serious health needs.

■A desire and commitment to improve family’s ability to thrive at home, by providing reliable information to help them on their child’s journey

■Strong communication and organisational skills

■You will have experience using Client Management Systems

■A competent Microsoft Office user

What we can offer:

■Competitive salary circa £25,500

■23 days holiday on appointment rising to 27 days plus 8 bank holidays

■Stakeholder Pension Scheme from appointment

■Employee Assistance Programme

■TOIL for out of hours work

Other:

This is a permanent full-time role, based in Cheltenham. In conjunction with this we operate a hybrid home working/ office working policy.

There will also be some travel to meetings and events required that fall outside of normal working hours.

Equal Opportunities:

WellChild actively promotes equality, diversity and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charity and families that we work with.

Safer Recruitment:

Safer Recruitment WellChild is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process. The successful candidate will be required to complete regular safeguarding training and undertake a DBS check relevant to the requirements of the role. For this role that will involve a basic disclosure.

Recruitment Timetable

Application deadline: 9am 19th August 2024

Interview date: Week commencing 26th August

Interview location: Cheltenham

Project Officer

We are recruiting for a permanent Capital Assets Project Officer, working part-time, flexible hours in a hybrid-working role.

Position: Capital Assets Project Officer

Location: Hove/hybrid

Salary: £28,800 per annum actual (£36,000 per annum FTE)

Hours: Part-time, 28 hours per week/flexible working

Contract: Permanent

Benefits: 0.8 pro-rata entitlement of 28 days of annual leave, plus bank holidays and 2 privilege days per year, flexi-time, free parking, the ride to work scheme, and the Diocesan Pension Scheme with 15.1% employer contribution.

Closing Date: Midnight Sunday 28th July 2024

Interview Date: Wednesday 7th August 2024 in Hove

About the Role

The Education Team work with more than 150 schools across Sussex to live out the Education vision in the Diocese of being “Deeply Christian, serving the common good”.

An exciting opportunity has arisen to work with the Voluntary Aided schools and academies to assist in the management of capital funded projects and the administration of the School Condition Allocation fund. You will work closely with schools to make sure that they’re meeting their legal obligations around the maintenance of school buildings.

We are looking for a part-time Project Officer to work closely with the Capital Assets Programme Manager to:

• Administer and monitor the School Condition Allocation funding programme for Voluntary Aided schools
• Manage project spend and commitments to make sure that projects and budgets are on delivered on-cost and that all financial administration is completed - from reconciling project expenditure, preparing invoices and chasing debt to ensuring invoices are correct and in line with contracts
• Provide support to develop capital projects to help make improvements to schools in conjunction with local authorities and schools

About You

The ideal candidate will have:

• Experience of managing, monitoring and implementing projects
• Strong administrative and financial skills and the ability to manage and reconcile large budgets
• Excellent organisational skills and the ability to work and communicate effectively with a broad range of stakeholders – contractors, schools and Local Authorities
• The ability to meet deadlines and keep projects on track
• A professional and collaborative approach to their work

About the Organisation

The vision of the Diocese is to help people within the Diocese to know, love and follow Jesus. Based in Hove and serving the people of the Diocese across more than 360 parishes and 155 church schools and the wider community, this is a great role for someone who supports the ethos, aims and objectives of the Diocese and the Church of England.

The organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders are expected to share this commitment and to comply with the relevant safeguarding policy.

This role is subject to an Enhanced DBS check.

Other roles you may have experience of could include Project Manager, Project Officer, Capital Assets, Finance Project Officer, Finance Project Manager, Junior Project Officer, Junior Project Manager, Senior Project Officer, Senior Project Manager, Project Administrator, Project Administration, Project Coordinator, Project Amin. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Project Officer, Kent Community Rail Partnership 

England South

£28,831 per annum (pro rata for part time hours)

(Ref: SUS4293)

Part Time 18.75 hours per week, with potential to increase, subject to funding

Contract: Fixed term until end August 2025

Base: Hybrid with base to visit at Maidstone West Station. Focus on Swale, including the Isle of Sheppey

About the role

This is an exciting opportunity to join Sustrans as a Project Officer working in partnership with Southeastern, Medway Council and other partners in developing the Kent Community Railway Partnership (CRP). You will work as part of a small team, building strong relationships with communities, schools, workplaces and other local organisations.

As the Project Officer, you will help deliver the CRP action plan, which is a combination of mini-projects and core activities, offering a tailored package of support to groups and various community and school groups. You will also bring new volunteers on board and support them with their ongoing experience as part of the CRP.

As the project officer you will develop and engage communities in fun, innovative and informative activities. You will also share resources, and work with communities to reduce car use to and from train stations, increasing the opportunities for walking wheeling and cycling,

This role will require travel and work throughout Kent including the Isle of Sheppey as necessary to undertake projects on behalf of Sustrans.

About you

You should have experience of leading, motivating activities for schools and community groups, being able to communicate confidentially to diverse communities by various means.

You should have the ability to build relationships with ease across a wide range of people including local authorities and similar partners.

We ask you demonstrate your knowledge of the local area including the Isle of Sheppey.

Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups. 

What we offer

In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment. 

Wellbeing

• 28 days’ leave per annum plus bank holidays for full-time working
• Ability to buy an extra week of annual leave (pro-rata for part-time staff)
• Staff volunteer days
• 24/7 free, impartial and confidential support service
• We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes

Financial

• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
• Bike, computer and season ticket loans
• Discount benefits
• London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
• Death in Service benefit – 3 x annual Salary

Family Friendly

• Enhanced maternity and paternity pay
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)

Additional information

• Closing date for the receipt of completed applications is 23:59, 25 July 2024 
• Interviews will take place in via MS Teams during the 5th or 6th August 2024

About Sustrans

At Sustrans you'll be part of a movement to make it easier for people to walk and cycle. 

We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.

You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet. 

 We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported. 

You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.

This is an exciting opportunity to be part of an incredible project. We are looking for an experienced Horticulturist to continue developing Eden’s therapy garden in our outer estate to deliver skills development and therapeutic activities. Working as part of a small team, you will plan and deliver an annual programme of training and therapeutic horticulture with various groups of people, to help them to improve their mental health and wellbeing and overcome barriers to employment. 

Working for a small , resident led , community organisation your role will be to develop and deliver a range of projects and activities for local residents . You will have experience of similar work in a community setting and be responsible for managing an existing portfolio of projects and staff . You will work to develop partnerships with a range of local organisations , both statutory and voluntary , with a view to deleloping new projects and representing resident's interests . You will also undertake some fundraising and deputise for the Chief Executive as required.

A fantastic opportunity to join us as Support Care Officer and combine your experience in providing great customer service, your excellent people skills, as well as your natural resilience and ability to answer large volumes of interactions about a range of topics.

Greenpeace UK is an independent national/regional organisation within the global Greenpeace campaigning network, which acts to change attitudes and behaviour, to protect and conserve the environment and to promote peace. The global network of Greenpeace organisations comprises 26 independent national/regional Greenpeace organisations with presence in over 55 countries across Europe, Africa, the Americas, Asia and the Pacific, as well as a coordinating and supporting organisation, Greenpeace International.

You’ll ensure an inspiring, engaging and personalised service for supporters and members of the public who contact our Supporter Care team by email, social media, telephone and post. Your role will be to answer questions and respond to comments about a wide range of topics, from our campaigns and general environmental concerns to routine administrative and donation enquiries.

A key responsibility will be to ensure the resolution of complaints regarding a variety of issues, including our campaigns, fundraising and allyship work – smoothly handling potentially challenging conversations about emotive subjects and putting forward Greenpeace’s point of view while remaining respectful and professional at all times.

Location: Islington, London. Our hybrid working model enables us to enjoy the benefits of both office based and remote working. We ask that staff work from the office in Islington 40% of their time, with 20% required as a minimum. Reasonable adjustments as well as specific office based needs will be considered for those with long term health conditions and disabilities.

What we're looking for:

• High levels of resilience, with the ability to maintain a positive attitude and communication style when dealing with negativity and difficult/emotive interactions.
• Experience in a customer or supporter service environment, with the ability to answer large volumes of public enquiries across all communication channels.
• Experience of effectively dealing with complaints or disagreements, resolving conflict and projecting a positive and helpful attitude by phone and in writing.
• Experience in a busy, dynamic team with changing priorities, working cooperatively with colleagues and managers.
• Excellent organisational skills and the ability to prioritise your own work, follow agreed work-plans and meet deadlines.
• Excellent written and verbal communication skills, with the ability to write engaging responses to enquiries and to judge the appropriate tone and content.
• A genuine interest in and enthusiasm for environmental issues and the work of Greenpeace – and a passion for sharing this with our supporters.

We give you: 
You’ll be encouraged to develop both personally and professionally, taking advantage of the wide range of learning and development opportunities available to our staff. We offer great benefits such as a generous pension scheme, subsidised lunches, free yoga and a wealth of well-being resources, just to name a few. Take a look at our Work for Greenpeace pages to find out more about what it’s like to work for us and why you should apply.

Our commitment to diversity: Greenpeace UK is committed to providing equal opportunities for everyone regardless of their background. We acknowledge that people from certain backgrounds are under-represented in environmental and campaigning organisations and we’re committed to doing what we can to correct this. We are particularly keen to receive applications from people of colour; people with disabilities; people who identify as being LGBTQIA; people who have a mental health condition; and people who identify as working class now or in the past.

To Apply

Click the apply button to apply now.

Greenpeace UK is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds and do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age or any other category protected by law.

CLOSING DATE: 9.00 am 13 August 
INTERVIEWS: 3/4 September

We are seeking a dedicated Project Worker to join our team. In this crucial role, you will ensure our main site is a safe and welcoming environment and provide support to residents during evenings and weekends.

Your responsibilities will include overseeing the smooth operation of our services, collaborating with team members to ensure residents' wellbeing, and managing evening volunteers. If you are passionate about helping others and thrive in a supportive environment, we would love to hear from you

Location:Yaounde, Cameroon Contract: Two- year fixed-term contract (renewable) Salary:Local Terms and Conditions apply

About the role Finance and Support Services Officer

Sightsavers are excited to be recruiting a new team member to join their Cameroon country office. The Finance Support and Services Officer provides finance management support for the Country Office under the leadership of Finance & Support Services Manager.

Knowledge, skills and experience

In collaboration with colleagues the Finance and Support Services Officer will continually ensure quality and consistency of financial management in the country office. They will support the development of solutions to financial or support related problems, support the monitoring of country resource management and identification risks or issues to the Programme Manager.

The post-holder will ensure that financial management and risk mitigation are compliant with local regulations and adhere to the organisational Financial Framework by implementing financial controls, planning and budgeting. The role will lead support services for the country office by managing logistics of procurement supplies, manage payroll and work with programme and finance teams to review programme/project reports, planning and analysis, auditing of funds provided and grant management reporting.

The preferred candidate will have a relevant professional accounting qualification and a degree (or equivalent) in finance, accounting or related field. Previous experience working in an INGO environment is desirable, with experience of audit and government organisations being an advantage. A background in financial management is required, as are budget and data analysis skills, excellent communication skills and the ability to work with minimum supervision.

The Finance and Support Services Officer is a varied and involved role and the above is not an exhaustive list of duties or required professional skills. Please see the for full details.

The deadline to apply is 8 August 2024 23.59pm BST UK.

We intend to conduct virtual interviews week commencing 11 August 2024 onwards. The recruitment process is in two stages. The first stage will include a two-hour written task at the Cameroon country office. Successful candidates at this stage will then be invited to a face to face interview at the country office, lasting up to one (1) hour.

To apply please simply use the link provided. Please also apply in English. We are particularly interested to understand your reasons for wanting to work with Sightsavers.

As an equal opportunity Employer we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader therefore qualified people living with a disability are particularly encouraged to apply

Project Officer – Active Travel 

(England North) 

£28,831 per annum (pro rata for part time hours) 

(Ref: SUS4307/4308)

Full Time 37.5 hours per week – happy to talk flexible working 

Fixed Term Contract ending 31 October 2024 (with possible extension subject to funding)

Base: Walking and Cycling Hub –Redcar and Cleveland or Darlington 

About the role 

This is an exciting opportunity to join the Sustrans team as part of the Delivery Team. 

As the Project Delivery Officer, you will be based from one of our Active travel hubs. You will coordinate and deliver a programme of work tailored around overcoming identified barriers to active and sustainable travel modes, including a series of practical engagement activities e.g. led rides/ walks, cycle training for adults and children, active travel awareness events, personalised travel information/advice, on street engagement events.  

You will build and manage internal and external relationships with diverse groups and people within our partner organisations. Additionally, you will ensure monitoring and reporting tasks are carried out, with particular respect to partner and funder requirements. 

 This role will require travel and work at locations as necessary to undertake projects on behalf of Sustrans. 

There are two roles available, based either in Redcar and Cleveland or Darlington. This is a fixed term contract ending 31 October 2024 (with possible extension subject to funding) 

About you 

The ability to communicate clearly is key in this role, allowing you to effectively engage with the diverse range of people our communities consist of, helping their journey to becoming more active in the way they travel.   

You should build relationships easily and be able to motivate others. A basic level of cycling knowledge and bike maintenance skill is required, however all necessary training will be provided to become a walk leader, ride leader and cycle mechanic.   

To be effective in this role you should have experience of working with or as a volunteer and delivering behaviour change projects in a community or environmental setting. A background in customer service or public engagement roles would also be useful.  

You will use your experience in engagement techniques and behaviour change initiatives to work with community engagement and other delivery staff to ensure that best practice procedures are followed, and learning is captured when engaging communities in our projects. The aim being to ensure the delivery of a range of initiatives that encourage and enable residents, education establishments and businesses to benefit from increased levels of activity through walking and cycling.  

Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups.

What we offer 

In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment.

Wellbeing 

28 days’ leave per annum plus bank holidays for full-time working 

Ability to buy an extra week of annual leave (pro-rata for part-time staff) 

Staff volunteer days 

24/7 free, impartial and confidential support service 

We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes 

Financial 

Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans 

Bike, computer and season ticket loans 

Discount benefits 

London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London) 

Death in Service benefit – 3 x annual Salary 

Family Friendly 

Enhanced maternity and paternity pay 

Flexible Working practices (full time hours are 37.5 per week, Monday - Friday) 

Additional information 

Closing date for the receipt of completed applications is 23:59, 28 July 2024.   

Interviews will take place in person or via MS Teams during the week commencing 05 August 2024 

About Sustrans 

At Sustrans you'll be part of a movement to make it easier for people to walk and cycle.  

We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone. 

You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet.  

 We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported.  

You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.   

The International Programme Officer will report to our Global Operations Director and will work closely with personnel and partners in different countries where WW supports development programmes, to ensure the work we support is aligned with WW’s strategy, and that the delivery of our work has impact, is on track and is in line with donor agreements and budgets. 

Specific responsibilities will include:

1. Programme coordination, monitoring, evaluation, reporting and learning

• Support organisational and programme planning, ensuring alignment with agreed delivery targets, outputs and outcomes.

• Support partners to ensure MEAL systems are effective in tracking, supporting and learning from delivery of workplans.

• Monitor financial and material resources relevant to project needs, flagging any concerns to the line manager and UK Director of Corporate Services.

• Champion learning, supporting teams and partners to analyse, package and deliver learning internally and externally for advocacy and communications, focused on driving system change at scale.

• Proactively seize opportunities and troubleshoot problems that arise in the course of the work. Deliver proactive management interventions that keep work on track and maximise impact.

• Ensure social inclusion, where the needs of vulnerable people are clearly heard and acted upon, is at the heart of our work.

• Support effective communication across and with the UK team, and partners in other countries. 

2. Technical delivery and quality assurance

• Provide technical advice and support partners with delivery, investigations and assessments.

• Identify or co-develop appropriate methods and guidance to support delivery of key tasks within the programmes.

• Liaise both diplomatically and effectively with stakeholders. 

• Ensure quality documentation and record keeping.

• Support country teams to undertake desk studies and literature reviews and produce and issue background reports.

• Support organisational capacity building and training of partners, including compliance with internal policies and best practice.

3. Documentation, learning and advocacy

• Mentor and support teams to collate, analyse and synthesise knowledge generated.

• Mentor and support teams in documentation, including writing and reviewing high quality, timely reports programme reports that respond to donor requirements and illustrate impact.

• Develop, co-author and disseminate knowledge products, including case studies, training modules, and guidance materials in support of programmes, liaising with the Director of Public and Political Engagement.

• Support our partners to develop powerful evidence-based stories and narratives to engage media, specific targeted groups, our wider networks and new audiences, including press, multi-media and website content.

• Coordinate and support the effective use of Information and Communications Technology across teams.

• Identify opportunities to increase programme visibility and raise the organization’s profile by disseminating results within and beyond the development community and water sector, liaising with the Director of Public and Political Engagement.

4. Organisational development

• Represent Water Witness and the interests of its stakeholders at local and international meetings as required, and develop strategic relationships with partners.

• Contribute to the strategic development of the organisation including through supporting the development or support of funding proposals, bids and efficient back office support and management.

• Provide advice, support to the Director, Senior Leadership Team, team, partners and the Board of Trustees.

• Help secure and deliver consulting and other work assignments globally as required.

We are seeking an experienced, dynamic, and compassionate leader to serve as the Chief Executive Officer (CEO) of our non-profit organisation.

The CEO will be responsible for the overall strategic, operational, and financial leadership of Appeer, at an exciting phase of our growth. The ideal candidate will have a strong commitment to our mission, a deep understanding of the challenges faced by people with hidden disabilities, and a proven track record of leadership in a similar setting. The postholder will lead Appeer into its next phase of growth and develop sustainability into the future. See detailed job description and person specification.

Location: Home Based with travel to Woking, Surrey, and surrounds for some meetings and Sessions

Contract: Permanent, 0.8-Full-time (negotiable based on candidate profile)

Salary: £41,000 per annum  pro rata

Key Responsibilities of the CEO:

Leadership and Strategy:

● Develop and implement the strategic vision and direction for the organisation in collaboration with the Board of Directors

● Foster a culture of inclusivity, innovation, support and continuous improvement

● Represent the organisation publicly, serving as a passionate advocate for our community

Operational Management:

● Oversee the day-to-day operations, ensuring efficient and effective delivery of services.

● Develop and implement policies and procedures aligned with our mission and goals

● Ensure compliance with relevant laws, regulations, and best practices including but not limited to safeguarding, employment law, GDPR and finance

● Ensure compliance with internal policies and procedures and stakeholder contracts and agreements.

● Act as Appeer’s Equality Lead and oversee Appeer’s Equality, Diversity and Inclusion policy and procedures

Financial Oversight:

● Develop and manage the annual budget in conjunction with the Board of Directors, working as part of the Finance Committee

● Ensure the financial health and sustainability of the organisation through sound fiscal management and oversight

● Oversee effective pursuit and management of funding, including grants, donations, corporate sponsorship, commissions and partnerships and coordinate large fundraising bids

Stakeholder Engagement:

● Build and maintain strong relationships with stakeholders, including beneficiaries, families, staff, funders, and community partners

● Work collaboratively with the Board of Directors to support governance and strategic roles

● Provide excellent donor stewardship and nurture strong relationships with funders

● Identify new opportunities for engagement with the wider community to raise awareness and support for the organisation’s mission

Team Management:

● Lead, mentor, and develop the management team and staff, fostering a positive and inclusive work environment

● Direct line management of Programme Managers, Engagement Manager and Business Manager

● Ensure appropriate staffing levels and development opportunities for employees

● Promote a culture of collaboration, respect, and accountability

● Act as Appeer’s Equality Lead and oversee Appeer’s Equality, Diversity and Inclusion policy and procedures

About Us:

Appeer is a Community Interest Company (CIC) set up to deliver services that support autistic girls and women (and those assigned female at birth) to connect with peers, to develop their life/work skills and to support their wellbeing.  We provide in person and online activity groups and programmes, alternative provision, events and resources for those in the community that we serve, their parents/carers and other professionals. We are not a therapeutic setting and as such do not offer clinical support or 1:1 supervision. We were established in 2019 and have since grown rapidly from a small startup to a robust small-medium  enterprise with a turnover of £250k and serving well over 400 beneficiaries a year.

All our work is firmly rooted in a ‘positive peer approach’, providing an enjoyable, pressure-free and beneficiary-centred space for connecting with others and exploring interests and hobbies in a place they can truly be themselves. We also facilitate light touch exploration of autism and the discovery and sharing of helpful tools and approaches for navigating the neurodivergent experience.

Our aim is to safeguard and enhance our beneficiaries’ wellbeing, build on their strengths, foster peer support and social networks and promote a positive outlook, whilst never dismissing the challenges they may face. We categorically reject a deficit-based view of neurodivergence and work on the basis that all brains are different and deserve equal respect, freedom and scope for expression.

Appeer is led by lived-experience staff and volunteers, and we strive to maintain an inclusive, supportive and creative working environment where everyone feels supported to do their best. 

Application Process:

Interested candidates are invited to submit a CV and cover letter outlining their interest, suitability and vision for the role by 5pm on 12th August  2024. We encourage early application as we reserve the right to close the application window sooner than 12th August 2024 if a suitable shortlist of candidates has been identified.

Appeer is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are also committed to ensuring a fair and equitable recruitment process for all vacancies.

Please let us know if you require any reasonable accommodations in order to effectively access the recruitment process.

If you would like any further information about the role or application process, please contact: Claire Livingston who may arrange a conversation with the CEO or a director with you.

This job is funded in part by a grant from the National Lottery Community Fund which will be funding 24 hours per week of this role.

This job is subject to a criminal records check with the Disclosure and Barring Service.

About the Organisation

Together We Learn is a small international development charity with a vision to break the cycle of poverty in Ethiopia by enabling disadvantaged children to access quality education.

We have been working closely with our Ethiopian partner organisation for over 25 years to achieve this. Our UK team is a small, close- knit team that supports the fundraising, international communications, and project delivery of the Ethiopian team.

Our approach is to work alongside state education infrastructure, addressing a range of needs related to access to and quality of education, as well as children’s wellbeing.

Our work with schools includes school infrastructure projects - providing safe, local schools - and supporting teachers with training and resources to inspire children to flourish in the classroom. We also work closely with the children, their families and communities to understand and address the issues they face at home and how these impact their ability to attend and concentrate in school.

We are at the start of a new strategic phase with a focus on building the capacity of our Ethiopian partner organisation to shift the power and be more locally-led in our work.

We are particularly interested in hearing from candidates with a connection to Ethiopia, or from the African diaspora.

Project Coordinator

The Role: The Project Coordinator supports our Ethiopian Projects team deliver, monitor, evaluate and report on our various project activities. The role involves regular communication with both our regional project teams and management, supporting the team to meet project deadlines, driving continual programme improvement through monitoring, evaluation and learning, and supporting the UK Chief Executive with project reporting and funding proposals.

Reports to: Chief Executive
Hours: 15 hours per week (part-time role 40%)
Salary: £8,620 per annum (21,550 pro rata)
Location: London office, preference for hybrid working, remote applications considered, employee must be living in the UK.

(We are also seeking a part-time Sponsorship Coordinator (40%) and would consider applications to work in both roles. If you wish to apply for both, please state this in your cover letter)

Responsibilities

Supporting project delivery (70%)

• Regularly liaising with our project teams in Ethiopia to support them to monitor project deliverables alongside project plans in a timely manner and ensure changes are communicated to relevant parties
• Support with monitoring, evaluation and learning processes by ensuring monitoring and evaluation deadlines are met, collating, analysing and formatting data for review, leading discussions on impact review and supporting discussions for continuous programme development. Including managing office volunteers to support our work in these areas.
• Support the Ethiopian team to track and understand markers of good quality, sustainable projects and to continuously improve upon these.
• Supporting the Ethiopia team to develop projects, applying learning from evaluations and developing new project concepts.
• Supporting the team to include and prioritise beneficiary perspective to lead project design, implementation and monitoring procedures 
• Support the Ethiopian team to develop, include and adhere to all organisational policies and procedures, with special attention to safeguarding.

Fundraising (20%)

• Reporting to donors and funders on project delivery, ensuring deadlines for reporting are met, collating data and Ethiopian team feedback, and writing up funder reports in a timely manner.
• Supporting the Chief Executive to research potential funders and prepare and evidence funding proposals.
• Drafting template funder proposals.
• Occasionally attending funder events
• Support the UK team to communicate with supporters via monitoring the fundraising inbox, liaising with international volunteers, tour guests or other queries.

Other (10%)

• Support with building the capacity of the Ethiopian team through working practices and training in relevant areas.
• Communicate about our work with stakeholders via writing blogs, newsletter and Annual Report chapters.

This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of the areas of activity and may be amended in the light of the changing needs of the organisation. 

Person Specification

The lists below specify qualities and experience that we feel would be essential or desirable for this role. However, we would like candidates to apply regardless, if you can provide an explanation for why another skill, experience, or characteristic makes up for not meeting that criteria.

Essential

• Understand and share the organisation’s vision and mission
• Ability to work remotely within an international team, working sensitively across cultures, respecting differences and collaborating for a shared goal
• Motivated, with a friendly, helpful attitude
• Excellent organisational and time management skills
• Good written and verbal communication skills
• Proactive approach to addressing problems and identifying solutions
• Good attention to detail, producing work of a high quality
• Proficient with Microsoft packages, including Word, Excel and Publisher

Desirable

• Experience of working across cultures
• Experience in project oversight, NGO work, or in an education setting
• Understanding of global poverty issues, pedagogy, work to support children, or international development
• Experience of working or living in Ethiopia, or other developing countries, or a connection to habesha or other African culture
• Relevant degree

How to Apply

To apply for the role please read the job description above and send your CV and a cover letter. The cover letter should include the reason for your interest in the role, how you meet the person specification, or what skills you could bring to the role, and how the part-time role fits with your situation.

Applications will be reviewed after July 30th and interviews will be scheduled for the week commencing 6th August.

(We are also seeking a part-time Project Coordinator (40%) and would consider applications to work in both roles. If you wish to apply for both, please only apply once and state this in your cover letter)