Project officer jobs

We are seeking a creative and proactive individual to join our team as Innovation Lead (Impact and Evaluation). At the Leadership Skills Foundation, we believe that research should do more than just collect data. It should drive real-world solutions that improve the lives of the young people we serve.

Currently the organisation supports around 100,000 learners each year. As an innovation team our key priority is to ensure our learners experience high quality programmes that are relevant to them now and for their futures.  

In 2023, we launched our Evolve strategy to broaden our offer and we now have leadership skill programmes embedded across more age groups and subjects than ever. This has seen us develop exciting new partnerships and programmes such as our Environment Leaders Programme with WWF and RSPB and a new programme for primary school learners called the Shape Your Skills Award.  

 
Over the next five years we aim to more than double our reach to engage over 200,000 learners. We are committed to learn and evolve for the benefit of future generations, and innovation and measuring impact is a key part of this.  

 As Innovation Lead (Impact and Evaluation), you will use data and insights to support innovation, shape our programmes, and maximise impact. This dynamic role requires a creative thinker who can blend research with fresh ideas, experiment with new approaches, and turn insights into action. 

 If you enjoy testing ideas, working collaboratively, and using data to spark meaningful change, this role is for you.

Role purpose: 

• Develop a timely, flexible and engaging approach for evaluating and measuring impact. For the benefit of the organisation, learners, centres and partners.
• Provide insights and practical recommendations to help shape and improve learning programmes, ensuring they remain relevant and impactful.
• Lead and report on our social impact for all stakeholders including internal and external.  

Main duties and responsibilities 

Develop and implement practical methods to evaluate and work with the innovation team to improve the impact of our programmes. 

• Communicate insights in a way that drives decision-making, programme improvements, and supports innovation. 
• Lead experimentation and test and learn approaches to help us refine new ideas and scale what works. 
• Work collaboratively with teams to support improvement of our programmes and messaging. 
• Select and apply effective monitoring and evaluation methods that support innovation, while keeping methods agile and efficient. 
• Support teams to collect and analyse data in meaningful ways, ensuring insights are accessible and actionable. 
• Maximise the value of evidence produced through effective communication with stakeholders.
• Lead commissioned research contracts, including monitoring progress, reviewing and editing reports and managing relationships to enhance our programme offer.
• Foster collaborative internal relationships throughout the organisation and support evaluation activities undertaken by other colleagues.  
• Be an active member of the Innovation and Standards Directorate and carry out any other reasonable duties as requested by the Head of Innovation.  This will be aligned with the grade and level of responsibility of this post. 

Skills, experience and knowledge 

Required/essential: 

Research and evaluation experience

Proven ability to design, lead, and apply a range of monitoring, evaluation, and research methodologies to assess impact and inform decision making. 

Data analysis and impact measurement

Strong analytical skills with experience in impact measurement, evaluation frameworks, and working with qualitative and quantitative data. 

Communication and storytelling  

Skilled in making complex data engaging, accessible, and actionable through innovative reporting formats. 

Relationship management  

Strong relationship building skills with experience presenting insights to senior colleagues, funders, and external partners. 

Creative thinking 

Ability to blend research with fresh ideas, think critically, and explore innovative ways to enhance impact. 

Project and time management 

Excellent organisational skills with the ability to manage multiple priorities, meet deadlines, and work independently or collaboratively. 

Adaptability and innovation 

Comfortable testing new approaches, working in iterative cycles, and refining work based on insights. 

Empathetic and learner centred 

Ability to connect with people’s lived experiences and translate them into meaningful, actionable insights. 

Ethical and GDPR knowledge  

Understand ethical standards and GDPR implications in research. 

IT and digital skills 

Strong IT competence, including Microsoft Office and relevant research or data analysis tools. 

Desirable  

Human centred design knowledge 

Familiarity with human centred design methodologies and their application in research and evaluation. 

Sector knowledge 

Understand the sector, including trends, challenges, and best practices.

Grant writing and funding 

Experience in writing research grant proposals and securing funding from external sources. 

Personal qualities 

• Creative thinker. 

• Highly driven and motivated approach to work.   

• Proactive and self-motivated to make improvements.     

• Precision and clarity with high attention to detail.   

• Analytical.   

• Inquisitive with a natural desire to learn.   

• Passionate.   

• Confident in own ability.  

Following the return of our co-founder Becca Dean MBE as CEO, we're excited to be recruiting for several new roles as we move into the next chapter of our journey. Having recently celebrated our 12th birthday, we're more determined than ever to reach even more girls and young women, and we’re building a brilliant team to help us do just that. If you're passionate about empowering the next generation, we’d love to hear from you.

THE ROLE

This is a senior leadership role at The Girls’ Network with strategic and operational responsibility for the successful delivery of our mentoring and ambassador programmes. You will lead a geographically dispersed, home-based programme team, ensuring high-quality, girl-centred delivery that meets our organisational goals and supports our long-term impact. As the charity’s Safeguarding Lead, you’ll oversee safeguarding strategy and decision-making, and play a vital role in championing best practice across the organisation. You’ll also be accountable for the mentor journey - from recruitment and engagement to retention, and act as our in-house expert on mentoring and impactful interventions for girls and young women. With a strong focus on continuous improvement, innovation, and data-driven decision making, this role is key to shaping and evolving our programme offer to meet the needs of the girls we serve.

Key Activities

Programme Delivery

• Operational ownership and accountability for the successful delivery of The Girls’ Network programmes, in line with our strategic aims and operational targets.
• Ownership and accountability for operational safeguarding decision-making in relation to programme delivery.
• Leadership of implementation and compliance of processes and procedures in the programme team, to ensure best practice, quality and consistency.
• Be accountable for our volunteer mentor community, including the mentor experience, engagement and retention. Ownership of our mentor recruitment retention strategy and ongoing activity.
• The organisation’s subject matter expert in relation to mentoring programmes and impactful interventions for girls and young women more widely, to inform the work we do.
• Ownership of data utilisation for effective ongoing monitoring and evaluation of the programme, to inform continuous improvement and progress to enable reporting to key stakeholders, including the CEO and trustee board.
• Oversight of the Ambassador Programme, including developments and enhancements to our delivery, in line with our strategy. This includes improved integration of the ambassador community to the rest of our programmes, enabling wider participation and great long-term impact.

Design and Development

• Develop and implement the programme’s operational delivery plan, in line with broader strategic objectives.
• Introduce an effective way of making iterative programmatic changes to enable continuous improvement and ensure we deliver a programme of consistently high quality, that remains current and flexes to the needs of the girls we support.
• Ensure a girl-centred approach to all programme delivery and development.
• Work closely with the Fundraising team to align partnership activities, managing high profile relationships relevant to the programme and identifying opportunities for joint-working and income generation.
• Identify needs and opportunities for innovation and growth and pilot new programme elements to deliver impact and, when appropriate, revenue

Team Leadership

• Effective leadership and direction of a programme team who are entirely home-based and widely geographically dispersed.
• Line management of senior members of the programme delivery team, the Programme Co-ordinator and MERL Manager.
• Foster a team environment in-keeping with our organisational values.
• Ownership of the professional development of programme delivery team members. This includes enabling new members of the team to have the tools to deliver effectively, as well as the ongoing development of existing staff.
• Ownership of recruitment of programme team roles, with support from the People & Culture Manager.

Safeguarding

• Named Safeguarding Lead for the charity with ultimate accountability for Safeguarding decisions.
• Working with Safeguarding Officers, ensure policies are kept up-to-date and reflect best practice.
• Review any key training and material, especially that which is shared externally.
• Ensure all staff and trustees undergo the appropriate training needed to meet their safeguarding responsibilities.
• Overall responsibility for the safeguarding phone, and any rota established for this.
• Management and training.

Wider organisational objectives

• Advocate and promote The Girls’ Network at every opportunity - for example, through local media, PR activities and social media.
• Build relationships across the organisation and outside it, always embodying and role-modelling the charity’s strategic direction and key messages.

WHAT YOU WILL BRING TO THE ROLE

Essential skills, knowledge and attributes

• Someone who embodies The Girls’ Network values and can provide inclusive, supportive and effective programme and team leadership.
• A high-performing senior manager of programmes, people and projects.
• Demonstrable experience of effectively managing, motivating and developing a diverse, home-based team.
• Highly proficient in operationalising strategy, with proven impact, including undertaking piloting new approaches and adapting delivery to drive improvement.
• Someone who is comfortable with change as we develop and adapt our programmes and target operating model, moving towards the aims of longer-term strategy, which may mean some flex in the roles and responsibilities of the programme team.
• Experience of successfully growing, developing and maintaining a portfolio of programmes either in a charity, education, or comparable setting.
• A highly effective communicator, both in-person and in writing, capable of representing The Girls’ Network in a variety of settings and with a variety of stakeholders, including those in very senior positions.
• Experience of managing budgets and reporting against expenditure.

Please visit our website for the Candidate Pack and details on how to apply.

Trusts and Grants Fundraiser 

Hope and Vision Communities is a young, small charity providing supported, move-on accommodation for people who have successfully completed residential rehabilitation.

Do you have experience of writing compelling grant applications? 

We are looking for a Trust and Grants Fundraiser to help us grow our existing income and build a strong portfolio of funders for Hope and Vision Communities. 

This could be done from our small office in Wargrave, at home, or a hybrid mix of both. 

In return we will give you support to succeed, a great group of people to work with and the chance to make a real difference to the people we support.

Job Description: 

We are seeking an experienced and dedicated Trusts and Grants Fundraiser to join our team and lead efforts in securing funding from trusts, foundations, and grant-making bodies. As a vital member of our fundraising team, you will play a key role in sustaining and expanding our impactful community programs. 

Key Responsibilities: 

Research and Identification: 

• Conduct research to identify potential trust and grant funding opportunities. 

• Maintain an up-to-date database of relevant trusts and foundations.

Proposal Development: 

• Prepare compelling and persuasive funding proposals and grant applications. 

• Customise proposals to align with the priorities and requirements of different funders. 

Relationship Building: 

• Cultivate and maintain strong relationships with existing and potential funders. 

• Communicate effectively with donors to provide updates on projects and impact. 

Grant Management: 

• Oversee the administration and reporting requirements for awarded grants. 

• Work closely with the CEO and finance to ensure compliance with grant terms. 

Networking and Representation: 

• Represent the organisation at relevant networking events and conferences. 

• Build a network of contacts within the funding community. 

Budgeting and Financial Acumen: 

• Contribute to budget development for grant applications and proposals. 

• Monitor and report on financial performance related to grants. 

Qualifications and Skills: 

• Proven experience in trusts and grants fundraising within the charity sector. 

• Excellent research, writing, and communication skills. 

• Strong project management and organisational abilities. 

• Familiarity with grant management processes and reporting requirements. 

• Ability to work collaboratively and independently. 

• Passion for community development, social impact, and positive change. 

How to Apply: 

Please apply on this platform. We are looking to recruit asap, and interview will take place as soon as we receive a matching application. 

Hope and Vision Communities Charity is an equal opportunity employer and encourages individuals from diverse backgrounds to apply. 

Join our team and contribute to securing vital funding that empowers communities and brings positive change! 

Hours: 0.4 FTE 

Salary: £28,000 - £35,000 FTE equivalent  (£11,200 - 14,000 pa pro-rata)

Company Overview

Holocaust Centre North promotes education on the Holocaust and post-Holocaust issues, including building new lives in the North of England and intergenerational memory and trauma. Our work across collections, learning, artistic research and survivor welfare seeks to foster a culture of care and promotes awareness about the relevance of Holocaust history in the present. We work closely with refugees of Nazi persecution, their families and carers, artistic practitioners, researchers and schools to create a space for nuanced dialogue about the ongoing relevance of the Holocaust. We strive to provide opportunities for reflection on the role that this dark chapter of our shared history plays in the now and to reframe Holocaust memory within contemporary critical frameworks.

Summary

Are you an ambitious fundraising professional ready to elevate your career to the next level? We are seeking a dynamic and passionate individual to step into the exciting role of Head of Fundraising within our small but ambitious and growing team. This is a unique opportunity to significantly shape and expand our fundraising strategy while working alongside enthusiastic, dedicated, and caring colleagues committed to making a meaningful impact through powerful community engagement and thought-provoking contemporary dialogue.

As Head of Fundraising, you will have the opportunity to take on significant responsibility by innovating and enhancing our membership programme, forging new and impactful corporate partnerships, and curating engaging annual fundraising events. Your creativity and strategic insight will directly influence our future growth and sustainability. We have a proven track record in supporting and developing our team members to achieve their professional goals, ensuring you have ample opportunities for growth and advancement.

At Holocaust Centre North, genuine community relationships lie at the heart of our mission. You will play a pivotal role in deepening and strengthening these vital connections, ensuring the long-term sustainability of our work in Holocaust memory and contemporary critical engagement.

Join us and make a meaningful difference in a supportive environment where your ambition and vision can thrive!

Main Duties and Responsibilities

• To strengthen Holocaust Centre North’s patrons’ scheme ‘The Northern Line’​​
• To lead on grants fundraising
• To establish a corporate giving programme
• To establish and run an annual programme of fundraising initiativesTo establish and run an annual programme of fundraising initiatives

For more detail about the role's main duties and responsibilities please visit our website.

Person Specification

Experience

• Proven experience in fundraising, with a track record in individual giving, corporate partnerships, or event fundraising.
• Experience of engaging and stewarding donors, supporters, or stakeholders in a charity or cultural organisation.
• Experience in writing successful funding applications for trusts, foundations, or statutory funders.
• Experience in planning and delivering fundraising events, including donor cultivation events and community fundraising initiatives.
• Experience of working with communities, volunteers, or grassroots networks to encourage participation and engagement.

Skills

• Strong relationship-building skills, with the ability to connect with supporters, funders, and corporate partners.
• Excellent written and verbal communication skills, with the ability to craft compelling fundraising applications, donor communications, and event materials.
• Strong project management skills, with the ability to balance multiple priorities, meet deadlines, and deliver high-quality outcomes.
• Ability to analyse fundraising data and trends to inform strategy and reporting.
• Strong organisational skills and attention to detail, ensuring efficient record-keeping and reporting.
• Confidence in public speaking and presenting to potential donors, partners, and community groups.

Interests / Personal Attributes

• A passion for the work of museums, heritage and the role of the charity sector in bringing communities together.
• A commitment to ethical fundraising and relationship-driven donor stewardship.
• A proactive and creative approach to fundraising, with the ability to spot new opportunities and develop innovative ideas.
• A collaborative and team-oriented mindset, with a willingness to work closely with colleagues across Collections, Learning & Communities, as well as University partners.
• A commitment to inclusivity, accessibility, and engaging diverse communities in fundraising activities.
• Resilience and adaptability, with the ability to navigate challenges and maintain enthusiasm in a fast-paced environment.
• Willingness to work occasional evenings and weekends for events and donor engagement activities.
• Interest in Holocaust education and its potential to be a force for good in the modern world, memory, and contemporary critical engagement with history.

How to Apply

To apply for this role, please download and read carefully our Job Description and Person Specification and send the below to the email address included in the application pack.

• Your CV – This should include your professional experience relevant to the role, whether in a paid or voluntary capacity.
• A Cover Letter – Please explain how you meet the experience, skills and interests/personal attributes criteria in the person specification, providing examples where possible.

We recognise that some candidates may prefer to demonstrate their achievements visually or through other formats. If you would like to, please feel free to attach links, PDFs, photos or videos in support of your application.

Deadline for applications: 23rd April 2025

We look forward to receiving your application and appreciate you taking the time to read this opportunity.

Job Types: Part-time, Temporary

Contract length: 24 months

Pay: £31,470.00-£34,063.00 per year

Expected hours: 22.5 – 30 per week

Benefits:

• Additional leave
• Flexitime

Work Location: In person

Application deadline: 27/04/2025

Job title: Philanthropy Manager

We are seeking our first Philanthropy Manager to cultivate, solicit and steward a portfolio of donors and prospective donors (including alumni and other individuals, companies and charities) to generate major gifts £10,000 - £1 million+ for the Trust.

The successful candidate will join a small Executive Team of two (Director and Stewardship Officer) and work closely with our newly appointed Chair (from 6 July 2025), the Board of Trustees, and members of its sub-committee for Alumni Relations, Fundraising and Communications.

The first Kennedy Scholars departed for Harvard and MIT in 1966. In 2026 we will celebrate the 60th anniversary of this significant milestone in our history. The impact of this life-changing opportunity over the past 60 years will feature strongly in our new fundraising campaign.

Reporting to: Director of the Kennedy Memorial Trust (KMT)

Hours: Full-time 37.5 hours per week. We understand that full-time hours may not suit all candidates, so there is some flexibility in the hours and work schedule.

Contract: Permanent

Compensation: Salary £45,000 FTE, 30 days holiday plus bank hols (FTE) and 8% employer pension contribution after 3 months’ service

Location: Home-based but within easy access to London. The post holder can work on a hybrid basis, combining predominately home-working with regular in-person meetings in London. Travel from home to London for work and meetings will be paid in accordance with any expenses policies in force at the time.

The role involves some travel, in addition to the London working requirement, for meetings/events with donors, scholars, trustees and other stakeholders – ie monthly within the UK and twice a year to the US. There will also be occasional evening and weekend commitments.

Equality, diversity and inclusion are a key part of our values, and we encourage applications from all backgrounds.

Please note, we are unable to offer a work visa for this role and so you must have the right to reside and work permanently in the UK.

About the Kennedy Memorial Trust

The Kennedy Memorial Trust funds exceptional UK students to pursue graduate studies at Harvard University and the Massachusetts Institute of Technology. Established as a ‘living memorial’ to President Kennedy following his assassination, the Trust has supported around 600 Kennedy Scholars since the first cohort in 1966. In addition to the scholarships, the Trust manages and maintains a memorial at Runnymede in Surrey.

The Trust prides itself on the talent and service of the candidates it selects. Following their time at Harvard or MIT, scholars have gone on to play leading roles in the UK and across the world, in public service, the law, science/technology, health, education, business, charities, the arts and media. Alumni of the programme include Lady Mary Arden (Supreme Court Justice from 2018 to 2022), Lord Mervyn King (Bank of England Governor from 2003 to 2013). David Miliband (ex Foreign Secretary, now CEO of the International Rescue Committee), Dame Kate Bingham (Chair of the UK Government's Vaccine Taskforce), Zanny Minton Beddoes (Editor-in-Chief, The Economist), and Matt Clifford CBE (Co-founder of Entrepreneur First and Chair of the UK's Advanced Research and Invention Agency).

The Trust is a registered charity (number 234715) and is responsible for the Kennedy Memorial Fund. In accordance with the Deed, Trustees are appointed by the UK Prime Minister, the Presidents of Harvard University and the Massachusetts Institute of Technology, or by the President of the United States. Originally funded by public donation, the Trust has developed a medium-scale fundraising programme over the last decade and is now planning a more ambitious campaign as the foundation for its future development.

The role

1. Fundraising activity

Contribute to the development of the new fundraising strategy.

Research, identify and pursue fundraising opportunities that meet the Trust’s strategic objectives.

Lead one-on-one and small group meetings with Trustees and key supporters to identify, develop and deliver fundraising objectives.

Assist Trustees in developing and maintaining their portfolios of prospects and donors.

Write compelling fundraising proposals and applications for funding, including bespoke proposals tailored to specific individuals.

Initiate and nurture relationships with potential high-level donors aiming to establish a strong and long-term philanthropic relationship

Lead one-on-one and small group meetings with high-level donors and potential donors and ask them for significant financial contributions.

Maintain and develop professional, trusted and productive relationships with current and past donors, and with a range of priority stakeholders.

Use appropriate and effective negotiation skills to motivate and guide donors to make gifts at a high level.

2. Processes and Procedures

Ensure the Trust is compliant with all relevant aspects of the Fundraising Regulator’s Code of Fundraising Practice and the Charity Commission.

Maintain a professional approach to handling sensitive and confidential information, complying with privacy and data protection legislation.

Maintain the Trust’s suite of policies and procedures related to fundraising and donor engagement.

Actively engage in external networks to identify new prospective donors.

Contribute to monthly and quarterly fundraising performance reports and present progress to the trustee board and its committe

Accurately record donor interactions in the CRM database and contribute to improving data management and analysis processes.

Regularly update the Executive team on fundraising activities and seek their input and support as needed.

Work closely with the Stewardship Officer to develop and implement solicitation and stewardship plans for donors and prospects.

Participate in team decision-making by suggesting creative solutions and engaging in strategic planning discussions.

Any other duties which may be required by the Director.

Other Responsibilities

As a small organisation we ask staff to remain flexible in their role responsibilities and so the JD will vary from time to time.

Experience and education required:

Experience of professional fundraising, with a track record of successfully securing major (£10k+) gifts from individuals, Foundations and businesses.

Educated to degree level

Experience of delivering a fundraising programme and pipeline to meet financial targets.

Experience identifying, negotiating and managing resource requirements in support of fundraising activity

Experience of having worked with high-level donors

Demonstrable understanding of higher education in UK and US

Demonstrable understanding of data protection/ Fundraising Regulator’s Code of Fundraising Practice and the Charity Commission.

High computer literacy in standard office packages and experience in using databases.

Competencies required:

The ability to work effectively on own initiative and within a team.

The ability to motivate and enthuse donors and prospective donors.

Excellent negotiation skills.

Excellent administrative and organisational skills and attention to detail.

Excellent interpersonal and communication skills, both spoken and written.

Adaptability and resilience.

Tact and sensitivity.

Knowledge and understanding of current affairs and higher education in the UK and US.

Personal Attributes required:

Exceptional social confidence and adeptness in building and maintaining strong relationships with senior stakeholders

Excellent time and project management skills and the ability to organise work effectively to meet deadlines.

Excellent interpersonal, verbal and written communication skills, with a record of communicating

information to a variety of audiences.

Good judgement and the ability to deal appropriately with confidential information or other sensitive issues.

Empathy and the ability to understand and articulate the personal, academic, and career aspirations of our scholars.

Ability to take initiative and be a self-starter.

Commitment to equality and diversity, treating people from all backgrounds with respect and dignity.

Willingness to invest in continued personal development.

The ability to make independent decisions daily.

How to apply and time of interviews

Please apply with a CV and covering letter outlining how you meet the Experience required criteria outlined above and what you would bring to the role by end of the day 25th April.

Please include the details of two referees, including one we may contact if you are shortlisted.

Interviews are planned to take place on 9th or 16th May in Central London.

If you are offered the post, you will be asked to provide proof of your right-to-work, your identity, and we will contact the second referee you have nominated.

Overall Purpose

The Office Administrator will provide comprehensive administrative and secretarial support to ensure the smooth and efficient operation of the Foundation. This role is responsible for maintaining and developing administrative systems, both manual and digital, while supporting all core functions, including executive board, grant-making, fund development, and finance. Acting as the central support for the team, the role ensures internal processes run effectively by managing key administrative tasks and coordinating internal and external meetings. Through excellent organisation and attention to detail, the Office Administrator plays a vital role in keeping the foundation connected and running seamlessly.

Responsibilities

Provide administrative support to all staff of the foundation.

Manage the administration of information systems, including filing and database management.

Type and word-process documents and letters as required.

Undertake routine collation of information relating to the foundation’s services.

Office Coordination & Communication 

Serve as the first point of contact for incoming phone calls and emails, greeting and assisting visitors, and overseeing the handling of incoming and outgoing post and deliveries.

Contacting individuals and groups by telephone when clarification or further information is required.

Provide customer service support when necessary.

Administer and keep up to date the contacts database and formal records or organisations the foundation works with.

Enter details of applications and donors into CRM systems.

Maintain and develop communication with affiliated and other voluntary groups, including supporting networking events.

Operations & Supplies Management

General office administration, including the maintenance of equipment inventories, training records, PAT testing schedules, and room bookings.

Manage the ordering and stocking of stationery, equipment and other office supplies.

Marcomms Support

Assist in the preparation, production, and distribution of regular newsletters, including maintaining the mailing list database.

Assist in posting content on social media platforms.

Executive Board Assistance

Work with the CEO to prepare and manage quarterly Board meetings for Foundation, and as required, other partners (including JCT)

Prepare for meetings, including compiling and distributing board papers, managing meeting dates and availability, and ensuring logistical arrangements.

Take accurate minutes and provide general administrative support for Board level members, always ensuring strict confidentiality.

Regularly update and maintain Board requirements, including EDI data, references, annual Conflict of Interest declarations, DBS checks, and other governance related documentation including Foundation Training log and Policy changes.

Provide administrative support to the Chair of Trustees as required, ensuring they have the necessary documentation, scheduling support, and other assistance to fulfil their role effectively.

Events and PR

Assist with organising events to showcase the Foundation’s work, including functions for donors, potential donors, community and voluntary groups.

Representing BLCF

Work as an effective Ambassador for the Foundation always, including at events and external networking.

Engage with the UK Community Foundation peer network to ensure the best practice is shared from across the sector

Experience

Demonstrable experience of using online file managements systems (e.g. SharePoint) to manage data and information relating to an organisations core systems, policies and processes. 

Experience in working at Board or senior levels with supporting administration and issues in a confidential manner.

Experience of working under pressure while effectively collaborating across teams to achieve objectives.

Experience in administrative work, including managing tasks efficiently and supporting operational processes.

Some understanding of the wider voluntary and charity sector. (D)  

Skills & Abilities

Excellent computer and administration skills, with experience using Word, Canva (or comparable design tools), Excel, PowerPoint, and databases such as Salesforce.

Demonstrably highly organised, capable of juggling projects and tasks, delivering structured plans, and adapting quickly to changing circumstances.

A self-starter, able to act on own initiative, organise, plan, and prioritise workload to meet deadlines.

Demonstrable and excellent interpersonal skills, with the ability to work effectively within a small team and provide cross-functional support.

Ability to maintain strict confidentially and handle sensitive information with discretion and professionalism.

Good time keeping skills and effective time management skills, ensuring deadlines and commitments are met.

Ability to collate and access information to produce clear and concise reports. (D)

Demonstrable skills in minute taking at a Board, senior or Executive level.

Equality Issues

Able to articulate how diversity, equity, and inclusion (DEI) can be made integral to their work and service delivery of the Foundation.

Personal Attributes

Committed to high standards of customer care and the provision of high-quality services.

Highly motivated with enthusiasm and determination to contribute positively to the organisation. (D)

A creative person with strong initiative, bringing new ideas and solutions to improve processes. (D)

Strong commitment and understanding of the values of the Community Foundation. (D)

Education and Training

Work and personal relevant experience.

Certificates in relevant administrative courses and skills. (D)

Other Requirements

Able to work evenings and weekends as necessary.

Ability to access and work across all the county of Bedfordshire or other geographical areas as dictated by our funding streams, when necessary. To ensure we meet the business and operational requirements of the organisation.

Current driving license and access to a vehicle (D).

We are looking for a determined, skilled, proactive trusts fundraiser to join our small team in this newly created role to help stop children dying suddenly and without explanation.

Tragically, 1-2 seemingly healthy children die in the UK every fortnight, often going to sleep and never waking up. This incidence is unchanging. SUDC UK was founded in 2017 to raise awareness of Sudden Unexplained Death in Childhood (SUDC), encourage and fund scientific research and offer support and advice to affected families.  We believe SUDC research should receive more attention and scientific investment and are inspired by efforts to impact SIDS (cot death), where there has been an 80% reduction in infant deaths in the past 30 years. We can do so much more for SUDC children and their families.  

Why apply to SUDC UK? The post holder will be joining our ambitious, passionate, young charity, which consistently punches above its weight. SUDC remains relatively unknown to UK funders, but we are desperate to change this. Despite the current challenging trust fundraising environment, we are hopeful there are philanthropists and grant makers who will be inspired by our impact to date and the enormous potential to save young lives.

Fully remote. A home-based and flexible role. Collaboration over Teams/Zoom. Very occasional travel to meetings/events.

Salary: £40,000 - £50,000
Contract: 1 year FTC
Location: London/Hybrid (Flexible working options)
Closing date: 1st May
Benefits: Life Assurance, Income protection scheme, Childcare vouchers, Holiday Purchase Scheme, Employee Assistance Programme

We have an excellent opportunity for a Senior New Business Development Manager working for international development charity. This role reports to the CEO of an exciting new fund to tackle climate change, aiming to leverage £20 million in philanthropic and investment capital to support climate adaptation and resilience enterprises.

This role will offer you the opportunity to lead the development and delivery of the multi-channel philanthropic fundraising programme, focusing not only on philanthropic donations but investment capital with an emphasis on HNWIs.

To be successful as the Senior New Business Development Manager, you will need:

• Proven experience in major donor, institutional, and trust fundraising, with demonstrable experience of securing six-figure gifts.
• Significant project management skills with the ability to prioritise effectively.
• Significant experience developing and delivering successful donor cultivation and stewardship journeys.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity on our website.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserve the right to end the application period sooner.

This role is ideal for someone who enjoys being at the heart of an organisation’s operations—helping to keep the corporate services running smoothly, so that our Education and Supporter teams can focus on delivering impact through our programmes. 

Both nationally and internationally, public discussion and political debate are increasingly polarised and divided. Social media, fake news and new technologies such as AI can create echo chambers, where claims pass unchallenged, and different views are hard to find. The English-Speaking Union shows that there is a more constructive and collaborative path.  The ESU was founded in 1918 to build greater understanding and friendships between people and nations. We are an educational charity with international reach, with an ESU in over 50 countries. Today our work is focussed on training young people in oracy – speaking and listening skills, in critical thinking and self-expression - to build skilful communicators and engaged citizens and leaders.  

The English-Speaking Union and our work is more important now than ever.  

he Corporate Services team provides essential strategic and operational support across the organisation. Our governance function oversees compliance, risk management, and performance frameworks. The finance team manages budgets, financial planning, and reporting. All of this contributes to effective decision making. We are also responsible for looking after our properties, which includes maintaining oversight of two commercial leases, and maintaining Dartmouth House which is a grade II* listed events venue and our Head Office in Mayfair. 

Purpose of this role  

The Business Support Administrator will provide high quality support to the Board of Trustees and its sub-Committees, and the Chief Operating Officer. This role will work closely with the Executive Assistant to the Director General. 

Responsibilities and Expectations  

• Provide high-quality administrative and organisational support to the Chief Operating Officer, helping to ensure smooth day-to-day operations. 

• Coordinate the preparation and timely circulation of agendas, papers, minutes and action logs for Board and Committee meetings. 

• Monitor and report on progress against Board and Committee actions, ensuring timely follow-up and delivery 

• Support the delivery of the annual Board effectiveness review, gathering feedback and helping to implement improvements. 

• Assist with the planning and delivery of the annual external audit, working with colleagues and auditors to meet key deadlines. 

• Maintain key registers including the Gift & Hospitality Register, Declarations of Interest, and compliance trackers. 

• Facilitate due diligence checks as needed, liaising with legal advisors to ensure accuracy and compliance. 

• Maintain the organisation’s contract register, tracking review dates and supporting internal contract reviews and renewals. 

• Deliver one-off projects and provide flexible support across the Corporate Services team as required. 

Skills and Experience  

• A track record of providing secretariat support, including minute taking. 

• Excellent administrative skills, highly organised with very good attention to detail. 

• A tactful and conscientious individual who can navigate through complex situations 

• Understands the importance of maintaining confidentiality

• A good understanding of charity governance. 

• Strong written and oral communication skills. 

• A motivated self-starter who can quickly translate issues into solutions. 

• A team player who can quickly build trusted relationships at all levels. 

• Strong communication and interpersonal skills. 

• Can confidently and professionally challenge and hold people to account. 

• The ability to manage several projects simultaneously whilst working at a high standard.

• Excellent IT skills including Microsoft Office. 

Director of Finance and Operations

Contract type: Fixed Term, initially 18 months, part time (initially 2 - 3 days a week)

Contract start date: asap

Location: Remote (some travel for meetings in London)

Please note, this role is only open to applicants residing in and with the right to work in the UK.

This is an exciting opportunity to become a key member of the leadership team for a unique Fund focused on commercial scripted and unscripted projects that address the climate crisis. This is a part time role working remotely, but with the potential for growth. 

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THE COMPANY

Climate Spring is a unique organisation working to fund and develop content with the world’s leading production companies and broadcasters. We are a company based in the UK working globally, funded by philanthropic foundations. Our team is made up of film and TV professionals, climate and funding experts based in the UK, US and France. Our primary focus is on identifying, supporting and developing a range of long-form content that is commercially viable within the global English language market. We also provide consultancy and training support to the industry on climate storytelling within a commercial context. We aim to create better  connections, coordination and partnership to what is a growing movement of interest Climate Spring has grown rapidly over the last 18 months, and has plans for further expansion. 

THE ROLE

We are looking for a motivated and passionate Director of Finance and Operationsto join our team, to provide strategic and financial leadership and support to Climate Spring as it continues to grow

Key responsibilities:

• Strategic leadership on all finance and operational matters affecting Climate Spring’s activities
• Manage and oversee the organisation’s budget in line with the organisation’s strategy
• Support the Executive Director and Director of Impact with fundraising strategy and funder management.
• Oversee the financial management of the organisation
• Provide financial and operational leadership for the organisation’s establishment of a new production fund
• Prepare and present financial reports for board and funders.
• Manage relevant internal and departmental operational developments
• Oversee the organisation’s operations, ensuring effective and inclusive practices and policies
• Oversee the organisation’s HR policies and practice
• Supporting the Executive Director in reporting to the board and ensuring effective governance

Minimum role criteria:

• 10+ years of experience working in philanthropic, social investment or charity sector with significant leadership experience. 
• Experience managing organisational budgets over £2m
• Experience managing a diverse team
• Experience managing grants and donor relationships

Additional desired skills

• Experience managing social investment funds
• Experience of the entertainment or culture sectors
• Experience setting up new organisations or companies
• Experience drafting contractual agreements
• Governance expertise

To be considered for this opportunity you will need to demonstrate the following skills:

Key skills:

• Excellent leadership skills that foster inclusive cultures
• Excellent fundraising and donor/investor partnership management skills
• Entrepreneurial and adaptive, with creative problem-solving abilities
• Strong attention to detail
• Excellent organisational, time management and long-term planning skills 
• Excellent writing and communication skills, including clear and effective written and verbal communication skills, negotiating skills, strong drafting abilities 
• Professional individual who can build and manage a positive team dynamic
• Demonstrable experience of building and managing budgets and organisational finances. 
• Problem solving skills, and a can-do, team attitude
• Ability to juggle multiple, competing priorities, pivot quickly, think practically and be solution-oriented
• Diligent and resourceful 

We strongly encourage applications for this role from people with a disability and if you meet the minimum criteria for a role and you have declared that you are disabled, we’ll guarantee you’ll get to the next stage* (minimum criteria above). We're happy to discuss any support/personalisation you may need during our selection process as a reasonable adjustment. 

NEXT STEPS

If your skills & experience fit the above requirements and you would like to talk to us about this role, please apply by emailing  attaching:

• CV
• Covering letter (no more than 250 words)

Deadline for applications: 6th May 2025

Interviews: 26th May 2025

The Office Manager role is crucial to our very busy and friendly office of 14 people and is incredibly varied and interesting. The role requires someone to be friendly, flexible and adaptable, with strong communication skills, a hands-on attitude and the willingness and initiative to work with the whole team doing a variety of different tasks to achieve a common goal. You will be highly organised and be prepared to take on information in many forms and quickly translate this into action. You will be comfortable working with deadlines and priorities, managing your own workload and the expectations of others.  It is an incredibly rewarding role for someone who has the passion and commitment to help the Foundation address inequalities and to tackle poverty and inequality at a local level. No two days will be the same.

- You will need excellent communication skills, as you will often be the first point of contact for all enquiries, including grant applicants donors, and room bookings.

- You will support the fundraising and programmes team with running events and resident panels.

- You will be responsible for ensuring that the building is safe, well maintained and accessible to all staff, tenants and visitors, including sourcing and managing contractors.

- You will support the finance and fundraising teams with data entry and reporting, purchasing and reconciliations.

- You will also have the opportunity to delve into special initiatives, such as supporting our  strategic objectives around Diversity, Equity and Inclusion (DEI), the use of AI and environmental action.

The successful candidate will have the opportunity to learn about the voluntary sector, particularly learning about trusts and foundations and grant making, as well as developing skills in a variety of admin functions, such as databases, finance, premises and health and safety.

You will also have the opportunity to meet the organisations we fund and work with as well as actively contribute towards our pledge of meeting the ACF’s Funder Commitment on Climate Change and our DEI Strategic workplan (available on request). This will allow you to develop your skills at the Foundation, ranging from project planning, communication, finance, and customer service. You will also have an opportunity to work with our Fundraising and Communications team to help engage a range of supporters. Training will be provided for all your duties.

The role is ideal for someone either with existing office management experience or someone with administrative experience who is keen and ready to step up in their career, to take on more responsibility and join a small, friendly and dynamic team based in Islington.  If you are looking to develop your career in office administration whilst working for a community-based charity, can work on your own initiative and show that you’re a team-player, while delivering high quality admin support, then this could be the next role for you.

We are keen to receive applications from individuals with different levels of experience. There are lots of opportunities to test, learn and innovate at Cripplegate Foundation and Islington Giving.

More info in the candidate information pack

Administrator

Join a Great Place to Work certified employer!

We have an exciting opportunity for an Administrator to be responsible for organising the logistics and administration of delivering accreditation schemes and publications, within a programme delivery team.

Position: Administrator

Location: Huddersfield

Hours: 22.5 hours per week (Mon – Thurs)

Salary: £14,742.6 (£24,242.40 FTE) 

Contract: 12 months – temporary to cover maternity leave

Benefits: Include 25 days’ holiday, rising to 29 after service increments plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, flexible working patterns 

Closing Date: Thursday 1st May 2025

The Role

As Administrator, you will be responsible for packing and posting of publications orders and stock monitoring, supporting customers on their journey through accreditation schemes, financial administration and post-delivery evaluations. 

Additional duties include the support of the team with the delivery of online training. You will work closely across the team supporting events, publications and projects as well as wider teams as required. 

About You 

As Administrator, you will need to have previous experience of administrative work in a service or customer focussed environment, as well as the following skills and experience:

• Well organised and able to effectively prioritise and handle multiple tasks

• Excellent keyboard skills with working knowledge of MS Office packages

• Strong communication skills, face to face, over the phone and in writing

• Accurate at data input 

• Ability to build relationships internally and externally

• Able to interact and contribute at team meetings and on calls

• Comfortable using video conferencing technology

• Experience of working as part of a team

To apply you will be asked to submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role. 

About the Organisation 

The organisation is a national charity and membership association specifically for nurseries. They work in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish. 

The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society. 

The organisations is proud to be recognised as a Great Place To Work® certified employer. This means employee feedback has determined that they offer a fantastic employee experience with a strong sense of community and workplace pride. This certification is a significant achievement, and the team are incredibly proud that it’s employees feel so positively about their experiences working at the organisation.

You may also have experience as a Business Support Officer, Programme Delivery, Business Administration, Receptionist, Executive, Support Officer, Business Support, Business Development Administrator, Business Support Executive, Officer Administrator, etc. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

• Key leadership role within the senior management team
• Lead financial strategy, optimise performance, and shape the future direction

About Our Client

Working for South Yorkshire Police doesn't have to mean patrolling the streets; our police staff work side by side with uniformed officers. A strong team of professional support staff work behind the scenes in many different areas of our organisation, including in finance. We need skilled people, like you, to join our police family to keep our South Yorkshire communities safe. We have an annual budget in excess of £300 million and employ over 3,000 police officers and 2,200 support staff. South Yorkshire Police are committed to attracting, selecting, hiring, retaining and developing a diverse and professional workforce that is reflective of the communities we serve, enabling us to meet and exceed our corporate finance goals and objectives

Like most organisations, South Yorkshire Police is transforming the way we deliver our services and run the organisation to meet ever more demanding challenges. We have a Medium-Term Resource Strategy underpinned by a draft recovery plan to help achieve our mission. The Finance department is very much at the centre of delivering this strategy working collaboratively with all senior leaders across the organisation and our external partners. Therefore, as part of this we are looking for talented individuals who are experienced finance professionals, resilient and driven to achieve change.
 

Job Description

The Head of Finance Business Partnering will:

• Lead financial planning and the production of the Force's Medium-Term Resource Strategy and Capital Programme Plan, ensuring alignment with the Strategic Planning Cycle.
• Work closely with the Chief Finance Officer (CFO), Head of Finance, and Head of Management Accounting to ensure departmental strategies align with the Force's financial objectives.
• Provide insightful financial analysis, advice, and assurance to support senior decision-making on resource allocation and funding priorities.
• Ensure the Finance Business Partner (FBP) model is embedded in decision-making, driving the Centre of Excellence (COE) framework across projects, policies, capital, and Oracle systems.
• Collaborate with the CFO during the financial forecasting and strategic planning cycle to incorporate decisions into financial strategies.
• Contribute to the financial sections of the Force Management Statement, ensuring alignment with workforce planning and other Force areas.
• Provide strategic financial support for HMIC inspections and ensure issues are addressed.
• Implement a performance framework for the finance team, reviewing KPIs, addressing discrepancies, and promoting continuous improvement.
• Lead strategic finance initiatives on major projects, ensuring alignment with the Force's broader objectives.
• Guide Finance Business Partners to meet Force requirements, build team capacity through training, performance management, and development, and ensure consistency in financial analysis.
• Improve financial literacy across the Force, supporting strategies for efficiency, cost consciousness, and resource optimisation.
• Lead the development and maintenance of financial management systems, with expertise in the Oracle EPM system.
• Provide financial modelling and support for decision-making, focusing on value for money and risk mitigation.
• Collaborate on strategic asset management, influencing vehicle, estate, and IT strategies to align with financial plans.
• Ensure the quality and accuracy of financial information in reports to strategic meetings, including sign-off on financial implications.
• Work with Procurement to contribute financial expertise to significant procurement exercises and mitigate financial risk.
• Provide robust financial advice to external partners and collaborate with other forces and agencies to benchmark best practices and share insights.
• Support the Force's application for external funding, ensuring alignment with strategic priorities.
• Act as a key advisor in project boards and deputise for the Head of Finance when required.

The Successful Applicant

The successful Head of Finance Business Partnering will be/have:

• Qualified Consultative Committee of Accountancy Bodies (C.C.A.B.) or CIMA accountant.
• Recent experience of working within a finance business partnering model or the ability to demonstrate an awareness of what is required to deliver the outcomes of the model.
• Understand personal and professional strengths and development needs and be able to evidence the steps taken to enhance your continuing professional development.
• Ability to interpret complex or detailed legislation, policy or strategy documents to identify financial implications and provide insightful financial advice.
• Strong commercial acumen with the desire to help drive business performance and show the wider business how finance can add value on a day-to-day basis.
• Experience of advising, challenging and negotiating with senior officers, managers and budget holders in a confident manner.
• Ability to use a range of communication and influencing techniques to successfully negotiate, collaborate or effect change in relation to matters of a specialist / technical nature.
• Excellent interpersonal skills and experience of building robust working relationships and establishing personal credibility with senior officers, managers and budget holders.
• Demonstrate IT literacy including advanced Excel, with extensive experience of large, complex ERP systems.
• Open to change, intellectually curious and able to challenge existing thinking to initiate and embrace innovation.
• Excellent analytical skills and a creative approach to problem solving.

What's on Offer

Benefits:

• A highly competitive salary and access to a generous pension scheme (16% Employer Contribution).
• Generous annual leave allowance
• A wide range of family friendly policies including enhanced maternity, paternity and adoption leave
• Flexible working arrangements including flexi-time and hybrid working
• A transparent and collaborative team culture underpinned by our core values of Fairness, Integrity & Trust
• Comprehensive range of development and leadership courses to develop your career with South Yorkshire Police
• Employee Assistant Programme (accessible 24/7) offering confidential support and advice
• Flexible lifestyle benefits such as: Blue Light Card, Company Shop, Cycle to work scheme
• Committed to embedding sustainability: South Yorkshire Police Sustainability Strategy 2020-2025 (yhrn.police)
• Membership to the Sports and Social Club
• Access to a wide range of staff support groups and networks

Contact
Nazmine Bedoyya
Quote job ref
JN-042025-6715048Z

Applications close on Monday, 5th May; however, we encourage early submissions as we may close the application process sooner if we receive a high volume of interest.

Research Associate - National Youth Agency

Contract: 12-month Fixed Term Contract (with potential to extend)
Hours: Full-time - 37 hours per week 
Salary: £30,000 – £35,000 per annum, dependent on experience
Remote: This role is 100% homebased with occasional travel for staff residentials and other events.

What we do

As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.

We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work

About the Role

This is an exciting opportunity to join our Knowledge Team, working alongside two existing Research Associates and a Data Analyst. 

You will be integral in delivering research, data, and insights that support organisational development and programme delivery across NYA.

We are looking for an experienced mixed-methods researcher with a strong understanding of social research and evaluation approaches. Ideally, you will have experience working in or alongside the youth sector and be confident using both qualitative and quantitative methods.

You’ll need to be flexible, proactive, and a strong communicator, able to explain complex ideas to varied audiences. 

This role is ideal for someone looking to make a tangible difference through evidence-led approaches that shape policy, practice, and impact in youth work.

Key responsibilities for this role will include:

• Designing and delivering research projects using a range of methods including surveys, interviews, and focus groups.
• Supporting the development of the NYA research and data hub, including external research collation and data visualisation.
• Leading on evaluations to meet funder requirements and contribute to NYA’s growing evidence base.
• Analysing data from NYA programmes to support impact measurement.
• Promoting evidence-based practice across NYA and the wider youth sector.
• Communicating findings clearly through reports, briefings, and presentations.
• Managing research projects and collaborating with internal and external partners to deliver on time and to quality.
• Responding to internal and external research enquiries.

The ideal candidate will have experience in social research, familiarity with various research methodologies, and the ability to communicate complex findings to diverse audiences. 

Please refer to our Candidate Pack for more information on the role and the requirements.

Why Work for NYA?

NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.

NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.

A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.

NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.

We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.

How to Apply:

Please download our applicant pack to find out more about the role and requirements

To apply, please submit the following via our online application platform by 11:59pm on Monday 12th May 2025:

A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section. 

A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the requirements in the

About You section. 

We will request data for our EEDI monitoring purposes, providing this is optional.

Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 30% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.

The National Youth Agency is an equal opportunities employer. 

At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission. 

We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.

Youth Work changes lives

Which is why we’re committed to ensuring that as many young people as possible get to benefit from it. As the national body for youth work in England, the National Youth Agency (NYA) exists to champion its transformative power.  We believe all young people should have the opportunity to benefit from the life-changing impact of extraordinary youth workers and trained volunteers.

We help to grow youth work provision in ways that keep it effective, relevant, safe and engaging, to help millions of young people reach their potential and thrive. We do this by providing guidance, support, advice, training and staff development opportunities for youth workers and youth work organisations. At the heart of everything we do are young people themselves. We work hard to ensure their voices are integrated into all our work, to develop provision that truly meets their needs.

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