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Stepping Stones exists to improve the lives of adults with learning disabilities. We are seeking an enthusiastic and agile manager who will be at the heart of the organisation and will lead a small team of qualified tutors and volunteers in continuing to provide high quality experiences for the people who attend. Stepping Stones is a community that loves to socialise and learn new skills together. Our current programme includes art, dance, drama and music, together with digital skills and cooking.
This role is responsible for strategic development with the guidance of the Board of Trustees, income generation, and the management of all aspects of service delivery. It is our intention to appoint a new post of Activity Co-ordinator to support the Charity Manager as budgets allow. You will play an active part in designing this role so that it enhances our delivery and increases capacity within the organisation.
Our experience during the pandemic and consequently, has shown us that being together in real life is an essential element of our offer to the people who attend Stepping Stones and so this post requires a physical presence preferably 3 days per week during the period when classes are running (30 weeks per year). We are open in our approach to recruitment and are keen to support the right candidate to flourish. This means that we are happy to consider flexible working hours and an annualised hours contract if this supports your work life balance.
ABOUT YOU
You will build good working relationships with all stakeholders including the people who attend our classes, their network of support (including support workers, carers and family members), funders, partners and the local community. Reporting directly to the Board of Trustees, you will be comfortable working with autonomy. You will be a strong team leader, proactive problem solver, and confident making decisions for the good of the organisation. Whilst the role demands strategic thinking and planning, it also requires you to be visible and accessible. You will sometimes contribute to activities when time allows, for example, in pilot phases of new classes
ABOUT THE CHARITY
Stepping Stones is a thriving, longstanding and highly valued community organisation. We have delivered activities for over 30 years and our weekly classes are an important part of the lives of people who attend.
Our main delivery is a timetable of up to 14 weekly classes from our base in a multipurpose community centre. We also have activities off site including gardening at a local allotment and music and art classes at a day centre and residential home. Each week over 100 people benefit from our activities.
HOW TO APPLY
Please see the attached Job Description and Person Specification.
To apply, please submit a CV and cover letter through CharityJob, outlining your motivations for applying for the role and highlighting how and where you meet the Person Specification.
Creating life enhancing and worthwhile opportunities by listening to, learning from and working with adults with learning disabilities
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you talented in identifying funding streams and achieving successful income generation strategies? Do you enjoy writing bids, whilst developing new ideas that can increase income? Have you had experience increasing numbers of organisational partners?
Then this could be the role for you. At the Digital Poverty Alliance, we are looking for our new Development Manager. We need someone who can lead our development function whilst working alongside our CEO, managing a range of fundraising initiatives whilst also using sales techniques to raise awareness of our Industry Forum and school Donation Management Service (DMS).
This is an exciting, high profile and fast-paced role, joining our small team and working alongside partners, schools and our wider stakeholders to effect real change for people. You will report directly to the Chief Executive.
This is an exciting time to join us. Our work splits into two main areas – the first is advocacy and research, where we seek partnerships that will allow us to grow our nationwide campaigns and calls for action, as set out in the DPA’s National Delivery Plan. The second, a growth area for us, is delivery of programmes that help real people – such as our Tech4 suite of initiatives, which support a range of beneficiaries, but commonly young people and families, to access kit, connectivity, skills and support, and our Donation Management Service which works on a school by school basis to ensure parental donations support year groups gain class-wide one to one devices.
The Development Manager will work with the CEO and our team to facilitate this growth in impact, understanding and influence and encourage new partnerships, while ensuring our donors and supporters feel informed and engaged.
As an initiative, the DPA aims to work through partners in delivering to our core mission and, as such, we retain only a small core team. As such, you’ll lead on the fundraising function and the DMS relationships, but work within a highly supportive team where income targets are shared.
Whilst the role is remote based, you will regularly need to attend in-person meetings and events in central London (daytime and evening), as well as undertaking travel across the UK. This will include supporting set up at conferences and events, and may include overnight stays. A driving licence is not essential.
You will be ready to “roll up your sleeves” and get involved in other projects at times, as part of a small and dedicated team, and take on administrative and logistical tasks.
Key responsibilities
- Writing grant applications, bids and proposals to corporates, public sector and third sector organisations as part of formal and informal fundraising application processes.
- Secure new memberships to the Digital Poverty Alliance Industry Forum, a corporate membership scheme for businesses seeking to take action on digital poverty, working with the CEO and colleagues leading on policy and public affairs.
- Lead on bringing in new client schools for the DMS, growing the network of schools and families supported by and supporting this programme.
- Lead the account management process for schools who are part of our Donation Management Service (DMS) programme, retaining existing customers.
- Work with CEO and SMT to create and maintain strong fundraising partnerships with large and small organisations key to our work.
- Work with the CEO to spot new opportunities for initiatives with an eye to developing new corporate partnerships and sponsorships, whilst working within the resources of a small organisation.
- Identifying grant routes, commissioning opportunities, potential consultancy clients and donor opportunities, including prospect research.
- Iterate our fundraising strategy for increasing income, including developing new ideas to drive revenue.
- Provide support to the CEO who manages the largest strategic partnerships.
- Contribute to marketing, PR, social media and related communications activities in relation to partner activities and digital fundraising, including leading the marketing strategy for the DMS.
- Prepare high quality collateral and assets to support partnership working, including presentations and reports.
- Work with colleagues to role model best practice in partnership development.
- Project manage initiatives related to fundraising, using recognised tools and techniques.
- Maintain a strong understanding of the digital poverty landscape, including across policy, research and interventions, to inform partner development.
NB: This role will require attending meetings in London and travel across the UK, and may include occasional evening work or overnight stays. As part of a small team, this will include attending conferences, exhibiting on behalf of the DPA, and supporting other events.
Your appointment will be subject to appropriate DBS checks.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Head of Service - YP and Ofsted Matrix Lead located at our Head Office in Caledonian Road.
£65,000.00 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're part of one team? You'll feel at home here.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
As a key senior leader in Look Ahead, the Head of Service for Housing Related Support will work in alignment with the Director of Housing Related Support, and the wider Senior Management Team to drive performance, quality, business, and financial efficiencies. The role will provide expertise and capacity to support the organisation to deliver is vision and strategic objectives.
The Head of Service will the registered Manager for Ofsted, the strategic and operational lead for Young People services and will ensure delivery of consistent and high-quality performance across the Housing Related Support directorate.
The successful candidate will ensure that all Services are meeting Ofsted regulatory requirements, run effectively, well managed financially and employees are performing at high levels. As Ofsted Lead the successful candidate will play a key role in shaping the ethos of services through developing a culture of high aspiration for young people which is demonstrated through the support, resources and opportunities offered to the young people.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
Leadership Accountabilities:
Develop and maintain a culture that supports collaboration and service improvement whilst behaving like a role model, always displaying Look Ahead's values and behaviours.
Contribute as a key member of Look Ahead's Senior Management Team, leading and contributing to organisational strategic priorities and projects in a solution focused way.
Lead a performance culture and deliver on budget, quality standards and full KPI compliance.
Lead by example, ensuring services are effectively managed by Service Managers and Deputy Managers to deliver excellent, high-quality services to all customers.
Work in collaboration with internal stakeholders to achieve objectives and meet targets.
Ensure all managers are coaching and developing their people resources to ensure the highest level of performance.
Identify and develop talented employees through the PDR process, to meet the organisations commitment to employee succession planning and management development.
Ensure clear and concise communication with teams, setting clear team objectives and being accountable for delivery.
Operational Accountabilities:
Responsible for ensuring Service Managers/budget holders deliver on budget; robust budget management practices, shared learning, increasing commercial capability at management level.
Maximise income through business development and remodelling opportunities.
Be responsible for identifying loss making contracts and lead on negotiations with Director of Housing Related Support to improve financial viability.
Matrix Lead Responsibilities:
Be the Registered Manager for Ofsted.
Lead on developing effective working relationships with each young person's accommodating authority.
Lead on overseeing a workforce plan that ensures employees have the experience, qualifications, and skills appropriate
What you'll bring:
Essential:
The ideal person for this role will have:
Over two years Management experience and knowledge of working with children and young people in the Supported accommodation/ children's homes sector.
Expertise and passion for children and young people.
Understanding of Ofsted supported accommodation regulations.
Have the skills, knowledge, and ability to represent the organisation in a way that promotes both good practice and continuous improvement,
Experience of managing geographically diverse team.
A positive attitude and ability to motivate direct reports.
Proven experience of being a strategic lead across relevant services.
Experience of successfully delivering in a contract and target driven environment.
Proven financial management experience and delivering surplus.
Previous experience of working with support and housing management contracts and agreements
Experience of Safeguarding and responding effectively to serious incidents
Excellent report writing skills.
Experience of successfully leading on new and existing contract negotiations
Experience of leading investigations into serious incidents
Experience of successfully managing and developing teams across geographical areas
Ability to turn organisational vision into reality for front line employees.
High levels of written and verbal communication
Proven influencing and negotiation skills
Excellent prioritisation and organisational skills
Resilience and ability to work effectively in a team as well as self-manage.
Ability to cope with change in a fast paced and challenging environment.
A degree or equivalent. Hold relevant CMI/NVQ Level 4 or other business/management qualification.
Have relevant training and/or specialist qualifications.
For our full job description please visit our website.
Are you an experienced Programme Manager ready to take on new challenges and join our skilled and innovative Transformation team supporting work to help make a positive impact in the lives of our beneficiaries?
With a growing number of strategic programmes, our Transformation Management Office (TMO) has recently embarked on a journey to expand as a function. We are seeking an experienced Programme Manager with proven track record in Programme Management, expectational leadership skills and a passion for delivering results.
Together, the team in the TMO takes great pride in managing a diverse portfolio of programmes and projects. We work closely with our Executive team, as well as other senior leaders and colleagues across the charity, to provide expertise in project, programme and change management.
Our strategy has teamwork at its heart. We want someone keen to become an integral part of the delivery and get out there to understand the RBL and make a difference to the lives of those who have served, and currently serve, to keep us safe and protect our way of life.
The successful Programme Manager should be proficient and highly motivated to help shape and execute strategic initiatives, foster cross-functional collaboration, and drive successful project outcomes. Working with an experienced team you will be reporting into the Transformation Cluster Leader.
Some of the key areas of responsibility are as follows:
· Develop and execute comprehensive Programme plans, outlining scope, goals and deliverables.
· Establish and maintain open and transparent communication channels, providing updates on progress, challenges, and milestones.
· Implement quality control measures to ensure Programme deliverables meet or exceed established standards.
· Conduct risk assessments to identify and mitigate against potential risks.
· Lead and motivate cross-functional teams, fostering collaborate and productive working environment.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
You will be expected to travel regularly in the course of your work including regularly to our London, Haig House, hub. You will be contracted to your home address, where you will be expected to work – using our collaboration tools – when not travelling.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.
Closing Date: 3rd July 2024
Interview Process: will consist of two stages, to be held virtually on dates to be confirmed.
First Stage: 1 hour assessment followed by 1 hour panel interview including competency and values based questions
Second Stage: A ‘meet the team’ session / panel interview
Successful candidates will be expected to visit our London Head Office ahead of start date to complete pre-employment screening.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
The client requests no contact from agencies or media sales.
Working across the Greater Manchester City region, you will play an important role in strengthening and championing the benefits of sport and physical activity, widening access and participation, reducing inequalities and contributing to health, wealth and wellbeing.
Greater Manchester Moving is the Greater Manchester charity committed to changing lives by inspiring a healthier future in Greater Manchester through moving more, sport and physical activity. We play a strategic leadership role in support of GM Moving, the Greater Manchester wide movement, for movement.
We are seeking to recruit an individual with purpose, passion and integrity to lead, support and connect the Greater Manchester system in strengthening and championing the benefits of sport and physical activity, widening access and participation, reducing inequalities and contributing to health, wealth and wellbeing.
We are looking for someone who loves working with people, who can unite people from diverse backgrounds around a vision, who understands the power of collaboration and who can work with others to help us achieve the ambitions set out in the ten-year strategy, GM Moving in Action.
This is a fantastic opportunity to join a high performing Active Partnership team working with a network committed to making positive change through physical activity, sport and movement.
This is a full-time role (37 hours per week), but job share, and reduced hours will be considered as part of our commitment to flexible working. Working days will predominantly be Monday to Friday, but occasional evening/weekend work may be required.
We have permanent office space in the House of Sport in Manchester, and regular team and co-working days in venues across Greater Manchester, blended with homeworking. We trust you to work in a way that suits you and that enables you to be productive and happy.
Greater Manchester Moving is committed to providing equal opportunities and promoting diversity, irrespective of ethnicity, age, gender identity, sexuality, disability, religion, pregnancy or personal circumstance. We aspire to being a diverse, inclusive and responsible organisation. Our aim is to have a workforce that reflects and understands the communities we work alongside.
Closing date for applications: Monday 8 July 2024 - 5pm
Interview date: Week commencing 15 July 2024
Greater Manchester Moving is GM’s movement for movement working together to positively change the lives of people across Greater Manchester.
The client requests no contact from agencies or media sales.
Key responsibilities
It is a hugely exciting time to be working in the online safety field. New regulation created by the Online Safety Act is set to significantly increase companies’ duties to keep users safe, especially children. At the same time, the online issues which families are contending with continue to evolve at pace: from mis- and dis-information in the age of generative AI, to increasing volumes of misogynistic online abuse, and data and privacy risks to name just a few.
There is cross-party consensus on the importance of tackling these issues, and a real appetite for practical, evidence-led solutions.
Against this backdrop, and ahead of a new government, Internet Matters is recruiting a Policy Manager to help ensure that our voice is heard in these conversations, advocating for the interests of children and families to be put first. This wide-ranging role will include:
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Delivering policy projects on particular issues or themes (e.g. reports, briefings, roundtable events) – and supporting projects from other teams which have policy components. The successful candidate will author external-facing outputs, with support from the wider team.
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Stakeholder engagement, public affairs and influencing – maintaining and developing a network of contacts across Government, Parliament, regulators, the third sector and industry. Identifying opportunities to push forward our agenda with key decision-makers, including through active participation in meetings and events.
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Reactive policy work – e.g. monitoring the policy landscape, writing blogs, producing briefings, responding to consultations.
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Supporting the successful running of our Expert Advisory Panel and Vulnerable Users Working Group, e.g. though producing minutes of discussions, diarising meetings, sourcing speakers, compiling agendas, etc.
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Contributing your ideas to team discussions about the overarching strategy for our policy and research work.
About you
The successful candidate will have professional experience of working in policy, public affairs, or a closely related field. Knowledge of online safety/tech policy would be beneficial, but is not a requirement.
You may have worked for another charity/not-for-profit, a trade association, in government or in Parliament. You are excited by the opportunities of working in a small organisation, where everyone lends a hand to deliver key priorities, and where you can contribute very actively to our wider thinking and strategy.
Sometimes your work may focus on one or two of the key responsibilities listed above more than the others, in line with organisational need and external developments. We are therefore looking for someone who is comfortable with embracing all aspects of the job, with support, even though you may well have a preference for (or greater experience in) certain aspects of it. We are particularly keen to hear from candidates who have experience of public affairs and influencing work, given that external outreach is likely to be a significant focus for us in the year ahead, but please do still apply if your experience lies more elsewhere (e.g. writing reports).
Skills, knowledge and experience
Essential
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Professional experience of working in policy, public affairs, or a closely related field.
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Knowledge of the policymaking process and how it can be influenced, e.g. through Parliament.
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Excellent analytical skills – ability to read and dissect complex information.
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Experience of producing high quality written outputs at speed, including reports, briefings and blogs.
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Ability to collaborate effectively with internal and external stakeholders.
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Project management experience.
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A flexible and proactive outlook.
Desirable
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Experience of working in online safety and/or technology policy.
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Experience presenting and sharing policy and research in a range of settings, including at external meetings and events, tailoring messages to different audiences.
Please note that the postholder may be required to attend occasional evening events or meetings.
All applicants must have legal authorisation to work in the UK.
What else you should know
We offer all employees:
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28 days holiday per annum plus all UK Bank Holidays.
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Extra holiday with length of service up to a maximum of 31 days.
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Hybrid working – split between our office in Central London and home working
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Option to take two volunteering days each year.
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Quarterly team events.
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Season ticket loan scheme.
The deadline for applications is 23.59 on Tuesday 9 July.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Bone Cancer Research Trust is seeking an enthusiastic and proactive Management Accountant to help drive improvement in our financial systems. Reporting to the Head of Finance & Resources, you will be qualified or working towards a professional qualification. You will be analytical and versed in accounting controls, while able to forge strong relationships with a close-knit team in a growing organisation. Your remit will be broad, from transactional work through to presenting to Trustees, and you will be comfortable creating and sharing information to all stakeholders.
This is a new position within BCRT with the scope to grow according to your abilities, and with an organisation which sets itself demanding goals.
Strong applications received ahead of the closing date may be asked to attend an immediate interview.
Our mission is to save lives and improve outcomes for people affected by primary bone cancer through research, information, awareness and support.
The client requests no contact from agencies or media sales.
Job Title: Membership and Elections Manager
Reports to: Head of People and Resources
Line reports: Membership Administrator
Contract terms: 35 hours per week
Salary: £53,694-£55,168
Location: London based with hybrid working
The Royal College of Ophthalmologists (RCOphth) is a membership organisation and the voice of the profession, with over 4,000 members in the UK and overseas. Our role is to champion the specialty, set standards of training and practice, and influence change to make a difference to the lives of patients with eye conditions.
Main Purpose
This role is an exciting opportunity for you to play a leading role in the development and delivery of our new membership strategy. You will understand membership dynamics and ensure members experience a personalised approach that guarantees value to them.
You will work closely with colleagues to ensure that the membership offer and experience is optimised. This includes our regional and devolved nation leads, where you will support our activities, recruitment and engagement of members in these areas.
You will drive member engagement and lead the recruitment and onboarding of new members to the College as well as manage the promotion and election process for member opportunities within the college.
You will also represent the college both nationally and internationally, working closely with the Head of Communications and Engagement to build on our presence and voice, reaching new audiences and attracting new members.
Key responsibilities
- manage resources and budgets, working collaboratively with internal and external stakeholders while developing and delivering strategic and tactical plans
- deliver the college membership strategy, working to ensure relevant employees and College members are involved in the activities identified to drive innovation and improvements
- provide clear and concise membership reporting to help key stakeholders understand our membership position and any areas of concern or opportunities for growth
- ensure membership value proposition is clearly communicated and understood across the organisation and ensure all website content is up to date and consistent
- keep abreast of best practice in membership recruitment, retention and the external environment through networking and professional development opportunities
- ·analyse member data, survey outputs and external environment to identify trends, gain insights and intelligence which inform the value proposition
- support communications and engagement team on member segmentation and lead on the development of automated personal and targeting messaging at appropriate stages in the membership life cycle
- actively promote the diversity of members by identifying and removing barriers and acting internally and externally as a champion for equity, diversity and inclusion
- manage a £1m+ budget, including achieving income targets and monitoring expenditure against forecast
- manage the Membership Working Group to maximise strategic impact and new approaches to membership services
- oversee the collection of annual membership subscription fee which account for almost a third of the Colleges annual income
- work collaboratively with colleagues both internally and externally to organise national, regional and international opportunities to grow our membership. Travel extensively to represent the college and promote the member offer at these events
- lead and support the team, including through the identification and delivery of professional development opportunities
- manage the integrity of membership data in compliance with UK GDPR
Elections
- plan and organise the College elections, working collaboratively with all relevant departments and committee managers to ensure a seamless recruitment process
- drive member engagement during elections through clear communication, marketing of opportunities and outreach to eligible members
- communicate with unsuccessful election applicants to sensitively inform them of the election result and ensure they remain an engaged member and signpost them to other opportunities that may be suitable for them
- ensure equity, diversity and inclusion is at the core of our recruitment processes to ensure the college governance structure is representative of our membership and wider society
- maintain an overview of all committee appointments and vacancies
- manage the onboarding process of new appointments with the support of the College Executive Assistant
- measure and monitor election rounds to report successes as well as identify future opportunities and implement improvements to systems and processes
- provide election reports and insights to the Board, Honorary Secretary and SMT when required
To undertake other duties as required:
- Undertake any other reasonable duties as required by the College
- Regular travel is expected, including attendance at events, Conferences and overnight stays. Working outside normal hours may also be required from time to time on key projects
Person Specification
Knowledge, Qualifications and Experience
- strategic experience in a membership or donor-based organisation
- processing direct debit subscriptions
- CRM and/or membership databases knowledge
- leadership & management qualification or relevant experience
Skills and Abilities
- a proven track record of delivering positive results in a membership environment
- ability to deliver strategic aims/priorities and meet challenging targets
- can use discretion and apply guidelines sensibly and consistently
- ability to work accurately and methodically under pressure and with conflicting demands
- can deal with a varied workload, multi-task and work to tight deadlines
- ability to work and communicate effectively with people at all levels, including staff and clinicians
Personal attributes
- work professionally and ethically in line with our values of Inclusion Integrity, Innovation and Improvement
- support the Head of People and Resources with other aspects of the department’s work
- participate in personal and organisational development activities
- commitment to equity, diversity and inclusion with an understanding of how this applies to own area of work
- committed to continuing professional development
- solution orientated with a drive to find opportunities for improvement and innovation
Inclusion and Diversity statement
RCOphth is committed to encouraging inclusion, equity and diversity among our staff, and eliminating unlawful discrimination, harassment and victimisation by complying with the Equality Act 2010. We want a working environment where individual differences and the contributions of all staff are recognised and valued. To do this, we will proactively tackle discrimination and disadvantage and ensure that no individual or group is directly or indirectly discriminated against for any reason. We expect all employees to champion and live our values through their work at every opportunity.
Our values are:
Inclusion
- actively welcoming a diversity of experiences and perspectives
- everyone being respected and encouraged to participate regardless of their background or role
Integrity
- being open and honest, demonstrating accountability in all its work
- evidenced-based and transparent decision-making, utilising a range of data, information, expertise and experience
Innovation
- creating novel opportunities to advance and deliver on its aims, anticipating changing circumstances
- actively welcoming fresh ideas and approaches
- fostering a climate of ambition and excellence drawing on expertise from across the College’s communities
Improvement
- being a learning organisation, reflecting on both successes and mistakes
- continuous and sustainable development across all its activities
Staff benefits
We offer a friendly and supportive working environment and make sure our employees are well looked after with a great benefits package, which includes:
Work life balance and family friendly benefits:
- Hybrid working ( 2 days in the office, three from home)
- 25 days of annual leave, increasing to 30 days with length of service (plus bank holidays and office closure between Xmas and New Year)
- 1 day of paid leave to move house
- Enhanced parental leave
Planning for your future:
- Employer pension contributions are double the employees, up to a maximum employer contribution of 12%.
- Life assurance of 4x of base salary
Career development
- All staff are offered opportunities for learning and development, in addition to a comprehensive e-learning package
- Study loans
Travel
- Season ticket loan
- Cycle to work scheme
Wellbeing
- Summer Fridays (staff can finish 90 minutes early from 17th July – 31st August)
- Enhanced Employee Assistance Programme (with access to free counselling sessions)
- Health cash plan
How to apply
Please submit a 2-page CV and 1-page covering letter The cover letter must explain what makes you suitable for the role. Please use the Job Description for reference.
Interviews will be held at our office in Euston on Monday 15 July. Please indicate if you are likely to need any reasonable adjustments to successfully complete this interview.
Applicants must already have the right to work within the UK without restriction. Only shortlisted candidates will be contacted.
The closing date for applications is 12noon 8 July.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ref 6725
Are you ready to make a difference? Are you passionate about driving positive change and impacting lives? Join us as our Telemarketing Manager to drive successful telemarketing programmes, plan and execute campaigns to attract, upgrade, retain, and win back supporters. You will have an opportunity to transform lives, one meaningful interaction at a time.
About us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About you
As our Telemarketing Manager, you will be accountable for ensuring the successful day-to-day delivery of our telemarketing programme through the continued development of our telemarketing supporter recruitment, upgrade, and retention programs to drive income growth from individual supporters.
Under the guidance of the Senior Manager Direct Engagement, you will spearhead our Telemarketing program, a pivotal component of Save the Children's Route to 2023 strategy. This initiative aims to reach the hearts and minds of the public, engaging them in the critical work we do and inspiring them to donate the essential funds we need to support children.
In this role, you will:
- Drive the success of our telemarketing programmes, through comprehensive planning and execution to attract, upgrade, retain, and win back supporters.
- Manage telemarketing agencies and collaborate with internal teams to ensure campaigns are meeting and exceeding KPIs and targets through effective agency management.
- Lead the implementation of compliance and safeguarding programs, maintaining the highest standards.
- Build strong relationships with agencies through direct engagement and site visits, ensuring transparency and excellence.
- Utilize data-driven insights to adapt campaign delivery and drive continuous improvement ensuring supporter insight and data analysis play a pivotal role in marketing decisions.
- Provide expert knowledge to support and up-skill the wider marketing teams on telemarketing management & best practice to deliver exceptional results.
- Play an integral role in the selection, onboarding, and ongoing relationship building with telemarketing agencies.
- Lead ad-hoc direct engagement projects as required, contributing to our mission-driven work.
To be successful, it is important that you have:
- Experience managing end-to-end high-performing telemarketing campaigns & teams.
- In-depth knowledge of charity marketing compliance, up to date telemarketing landscape and agency models.
- Expert in the management of external telemarketing agencies in partnership with designing and delivering exceptional training.
- Strong organisational and analytical skills, being target driven and results focused.
- Excellent relationship building and communication skills, being able to support and lead a team.
- Ability to work independently, adapt to change, and drive results.
- Commitment to Save the Children's vision, mission, and values.
- Willingness to carry out duties outside office hours in case of emergency appeals.
What we offer you:
- A diverse, unique role where no two days are the same, with huge capacity to build and acquire new personal and professional skills and create your own scope to make change within one of the world's leading international charities.
- Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
- To have the best (and happiest) employees we focus on flexibility, inclusion, collaboration, health, and wellbeing both in and outside of work.
- We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.
Closing date: June 30, 2024
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter). This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Age UK has a new and unique opportunity for a Volunteer Systems Manager to join our Volunteering team!
Age UK has recently started a long journey to roll out and evolve our new volunteer system. Which includes automation of processes, integrated vetting and learning functions and so much more- the dynamic management and development of this system requires this role to take the platform forward.
While not a highly technical role, the successful candidate will take ownership of the new volunteer system day-to-day operation. They will understand the needs and challenges of users and work closely with the Digital & Technology support teams to maximise the system's potential and support a great volunteer experience by ensuring quality content, efficient processes, user engagement and on-going development.
Initially, you will focus on the external roll-out of this system to local partner organisations. Once the system is established, you will also focus a proportion of your time on operational oversight and planning and delivering future improvements as sought by stakeholders. The volunteer system will support hundreds of volunteer managers and tens of thousands of volunteers to have a great experience with Age UK and the network of local partner organisations.
This role offers hybrid working, with working both in our offices and at home. The successful person needs to be based within commuting distance to work once per week in our London - Tower Hill offices.
Volunteers play an integral role in the organisation's ability to deliver services and operations with and for older people. With around 26,000 formal volunteers and a further 141,000 virtual campaigners,
maximising the benefit of the technology Age UK and our network of Brand Partner organisations use to recruit, support and retain volunteers is vital.
If your strengths and experience include stakeholder or user engagement, volunteer involvement or steering the operational use and improvement of databases or external-facing web-based systems, you could be an excellent candidate and we encourage you to apply.
Age UK Internal Grade - 6L
Must haves:
* Keen interest in the delivery of services, advocacy and support with and for older people.
* Understanding of volunteer involvement and management functions
* Experience managing diverse stakeholder groups and/or managing client relationships.
* Ability to support technical system development and/or implementation.
* Experience contributing to or leading project design and delivery.
* Experience delivering training on or support with digital systems to users.
* Ability to deliver basic analysis of report data.
* Experience with systems management (especially databases or CRM systems).
* Experience of managing an online platform.
* Familiarity with Microsoft Power Apps (especially the Volunteer Management Power App).
Great to haves:
* Experience using Azure Dev Ops, JIRA or equivalent.
* Experience of working in a cross-discipline team in particular with colleagues from a digital and technology function.
* Understanding of agile practices.
* Experience with volunteer involvement or use of volunteer systems and programmes.
* Familiarity with quality assurance programmes or functions.
* Experience strategizing and/or advocating for process improvements.
* Understanding of federated organisations or structures.
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
This role can be based from either Ashburton (Devon) or London, on a hybrid contract.
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
The HR Manager will be responsible for managing the day-to-day HR operations, focusing on delivering high-quality HR services. The role oversees employee relations, employee experience, learning and development, reward, resourcing, talent management, people analytics, EDI, wellbeing and payroll. The HR Manager will ensure the effective execution of HR processes and the maintenance of HR good practices across Muslim Aid, with a specific focus on using HR metrics to inform strategic decisions.
About the Role:
- Oversee and manage all aspects of HR operations, ensuring compliance with legal and organisational policies.
- Oversee the onboarding process for new hires, ensuring they receive all necessary training and introductions to Muslim Aid policies.
- Manage the recruitment process from job posting to hiring, ensuring a smooth and efficient candidate experience.
- Respond promptly and effectively to HR-related inquiries from employees and management.
- Conduct training sessions to educate employees and managers on HR policies and best practices.
- Oversee the performance review process and ensure it is conducted fairly and consistently across all departments.
About You:
To be successful in this role, you will need:
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- Proven experience in managing HR operations and a team within a small to mid sized organisation.
- Strong background in employee relations, including handling disputes and ensuring compliance with employment laws.
- Excellent leadership and team management skills, capable of mentoring and motivating the HR team.
- Strong communication skills to effectively liaise with both internal and external stakeholders.
- Strategic HR management abilities to align HR functions with organisational goals.
Why you should apply:
We are looking for someone who is passionate about helping others, enjoys problem-solving, and is seeking a role where they can make a real impact and experience growth. As an HR Manager, you will have a unique chance to make a significant impact in a mission-driven organisation dedicated to global humanitarian efforts. You will work with a diverse and collaborative team, enhancing your leadership skills and HR expertise.
Benefits you will enjoy working for us:
- 37 days holiday (including Bank Holidays and Privilege days)
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
- Pension Scheme
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Kingston Charitable Foundation (Kingston CF) is growing - in 3 years we’ve doubled our staff team thanks to a grant from the City Bridge Foundation and to date we’ve awarded over 130 grants to local charities, and community groups, who share our vision to build stronger communities where everyone’s needs are met. We are a Place Based Giving scheme that is part of the London Funders movement.
We have also developed and delivered new participatory grant making programmes for the benefit of local individuals and families.
Now we’re looking for a confident, creative, and proactive Development Manager to join our small but dynamic Kingston CF family and develop and manage our fundraising development programme for both corporate and individual giving. This role is the perfect fit for someone with entrepreneurial flair looking to make a real difference - both by helping to raise money for the Foundation’s vital work, and by ensuring our supporters feel valued and supported.
You’ll have innovative ideas to help us to secure new partnerships and nurture new and existing relationships to mobilise local giving. As an experienced fundraiser with a proven track record of securing major gifts or corporate partnerships at the four figure level, you’ll have a can-do attitude and a capability for developing strong networks and contacts.
You will be outcome orientated and a motivated self-starter with excellent communication skills too.
Experience
- At least three years of proven successful experience in major gifts or corporate partnerships fundraising of four figures or more.
- Proven ability to manage and develop diverse relationships.
- Excellent written and oral English language communication skills.
- Experience in writing and delivering persuasive copy for supporters.
- Thorough understanding of data protection and, specifically, UK GDPR requirements pertaining to fundraising and sponsorship work.
- Full understanding of fundraising guidelines the code of fundraising practice.
- Experience of using Salesforce or a similar CRM.
Essential skills
- Have excellent IT skills, including Office 365 / Excel.
- Have good communication and presentation skills.
- Proven ability to work on own initiative and as part of a team.
- Excellent organisational skills.
Kingston CF have no formal offices, this role is primarily home-based, with meetings in Kingston upon Thames and co-working days.
About Kingston Charitable Foundation
Kingston CF launched as an independent charity in January 2021, following eight successful years as local community fundraising project, Love Kingston. We are a small, dedicated team with over 30 years' third sector experience between us, and we work closely with our very supportive Board of Trustees.
Our mission is to:
• Identify where social needs exist in our area through commissioning, publishing, and utilising the best research available
• Provide funds to local support groups that have the expertise to alleviate need, enrich people’s lives and improve their life chances
• Inspire and engage with local donors to help build sustainable long-term funds to support our vision
• Build sustainable funds to increase the level of immediate and long-term resources available to organisations with charitable purposes across the borough of Kingston upon Thames
By awarding grants, Kingston CF enables community groups and small charities to continue to deliver much needed services and support across the borough. Our staff costs are entirely grant funded from other organisations, so that of every £1 raised through fundraising, 90p goes directly to these good causes supporting local people in our shared community.
There has never been a better time to join our ambitious team; Kingston CF is currently Charity of the Year for Kingston Chamber of Commerce, and we are undertaking Peer Research this summer, into ‘What Kingston Thinks’ with Rocket Science to inform and support the shaping of our strategy for the next 3 years.
To apply, please complete a covering letter to submit with your CV and our monitoring form
The client requests no contact from agencies or media sales.
About the role
Smart Works Reading is an ambitious, rapidly expanding charity, empowering women to regain their confidence and secure employment across the Thames Valley. We are seeking an experienced and driven Fundraising Manager to spearhead our fundraising efforts and cultivate sustainable revenue streams. Join our small, passionate team to empower women back into employment.
We are seeking an experienced permanent Fundraising Manager for an experienced major donor fundraiser to make a significant difference and work in close partnership with both our Board of Trustees and the head office in London.
The successful post holder will be forging relationships with local businesses, as well as researching and building a strong pipeline of grant funders and five and six-figure gifts from Trusts & Foundations, including core funding and restricted funding.
If you're passionate about transforming women's lives by helping them regain their confidence and self-worth, whilst playing your part in bettering our community, we want to hear from you.
What you'll be doing
- Build excellent relationships with corporate and community partners, generating awareness and income for the centre, from a range of revenue streams, including grants, events and corporate fundraising
- Maintain an up-to-date database with relevant income tracking and pipeline data to facilitate regular KPI and financial reporting to the Board
- Develop and manage a portfolio of high-net-worth individuals, cultivating relationships to secure substantial philanthropic gifts
- Project lead our flagship Cycle for Smart Works challenge, recruiting teams to achieve £50K+ revenue
- Research and identify prospective grantfunders, writing and submitting high-quality applications and proposals
- Delivering excellent grant management and stewardship updates
- Represent Smart Works Reading at high-profile events and meetings, engaging with influential individuals and key stakeholders
What you'll have
- Experience in securing five and six-figure income from a variety of philanthropic sources, including corporate partnerships
- Entrepreneurial mindset towards our fundraising strategy
- Proven success in identifying, cultivating, and inspiring donors to support the cause
- Excellent interpersonal and networking skills, with the ability to build strong relationships with a diverse range of stakeholders
- Outstanding written and verbal communication abilities, tailored to various audiences and platforms
- Experience working with grant applications and/or funding proposals and utilising a range of tools to identify new funding opportunities
- Excellent written communication skills and strong attention to detail
- Ability to prepare high-quality funding proposals and reports, adapting the communication style for different audiences and stakeholders to maximise impact
- Passion for empowering women and improving lives in the local community
What we offer
- Flexible/Hybrid working role, office based 2 days a week
- Circa £40,000 FTE depending on experience
- 25 days annual leave plus bank holidays
- Pension
- Positive, supportive working environment with opportunities for practical training and progression
- VIP access at Smart Works sales, events, and pop-up shops
How to apply
Please submit a CV by 30th June.
Reasonable travel costs will be reimbursed for interviews.
We do not use AI in any part of our recruitment process. Your application will be carefully considered by the People Team.
At Smart Works we will apply suitable measures to keep your information secure in accordance with our Privacy Policy (a current version of which is available on our website).
Smart Works promotes equity, diversity, and inclusion in our workplace. We particularly welcome applications from black, Asian and minority ethnic candidates, disabled candidates, and candidates with lived experience of unemployment as we would like to increase the representation of these groups at Smart Works.
The client requests no contact from agencies or media sales.
Business in the Community was formed in 1982, and with His Majesty King Charles III as our Royal Founding Patron, we are the largest and longest-established membership organisation dedicated to responsible business,
We want the UK to lead the world in responsible business.
We work with members to continually improve their responsible business practice, leveraging their collective impact for the benefit of communities. We grow the responsible business movement and collectively create a greater impact focused on:
- Developing a skilled and inclusive workforce.
- Ensuring work is good for everyone.
- Innovating to sustain and regenerate the planet.
- Building thriving communities.
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We are currently recruiting a Race Campaign Manager with project management experience and subject matter expertise to work in the Advisory and Member Services directorate. This role will support the Race Campaign Director to develop and maintain relationships with key stakeholders and drive the campaign to achieve its goals.
The role will involve (but is not limited to):
- Being responsible for creating, organising and project managing business facing campaigns, tools and content to achieve tangible outcomes, impact and value for members.
- Providing expertise for the campaign area through maintaining excellent current awareness, understanding and strong networks
- Being the first point of contact for BITC Membership Relationship Managers on the campaign topics.
- Facilitating and managing working groups, action-learning groups, and or steering groups linked to the campaign, developing knowledge and engagement with key stakeholders.
The successful candidate will have:
- A deep understanding of how change can be achieved through campaigning.
- Experience of working collaboratively with various internal stakeholders and working on cross-divisional initiatives.
- Excellent written and verbal communication skills as this role is responsible for creating partnership prospect documents, proposal documents and content for fundraising bids as well as representing and ‘speaking’ for the campaign on a variety of platforms.
The full job description and person specification is attached.
This role closes Sunday 30 June at midnight.
Interviews will take place week commencing 8th July.
Business in the Community are actively looking to recruit a diversity of talent. We embrace, respect and value the difference in our employees and we are committed to creating and maintaining an inclusive environment that consists of fairness, dignity, and caring for everyone, and one that enables every employee to flourish and realise their potential.
We are a Race at Work Charter signatory and, alongside 1000 other Charter signatories, taking actions to encourage and support ethnic minority representation in recruitment, selection, and career progression as well as being committed to improve the working lives of our disabled and neurodiverse colleagues. We are also a real living wage employer.
The client requests no contact from agencies or media sales.
As the Business Operations Manager at The Way Youth Zone, you will play a pivotal role in ensuring the efficient and effective functioning of our organisation with responsibility for back office functions, including facilities and infrastructure, volunteering, reception & administration and catering. As a member of the Senior Leadership Team, reporting directly to the Chief Executive Officer, you’ll lead a team and contribute to the overall success of our vibrant youth zone.
We are looking for an experienced and professional Business Operations Manager/Office Manager who is passionate about making a positive difference in young people’s lives, a problem solver who enjoys working in a fast paced and varied environment with:
- a robust working knowledge of policies and procedures relating, but not limited to, Data Protection, Human Resources, Health & Safety, Safeguarding;
- experience in operational and people management;
- an understanding of systems (for example CRM platforms or data bases such as Salesforce,
- time and attendance platforms such as Breathe HR, and other software for room bookings,
- health & safety etc.)
- a willingness to learn and grow
Business Operations Manager Responsibilities:
Administration and Reception:
- Overall responsibility for the management of the ‘back office’ or non-delivery function, including ensuring resources and facilities are adequate (Youth Zone’s communications, office management & safe office environment).
- Establishing and maintaining appropriate office administrative systems, which may include supporting the delivery team to meet reporting requirements, and training the staff team in using all systems effectively and accurately.
- Developing, reviewing, and updating policies and procedures and ensuring they are understood and observed
- Oversee reception services, ensuring a positive experience for all visitors, in collaboration with the Reception Lead.
- Implement data protection protocols for sensitive information.
- Ownership of full recruitment processes; ensuring managers adhere to safer recruitment practices.
- Setting up and maintaining employee personnel files, in line with appropriate data/HR legislation.
- Providing an effective and efficient secretariat service to the CEO and Board of Trustees
Facilities & Infrastructure:
- To work alongside the Facilities Manager, Catering Manager and Head of Youth Work to ensure a high standard of Health and Safety and compliance at the Youth Zone.
- Develop and execute long-term plans for facility maintenance, upgrades, and expansion.
- Allocate resources efficiently to maintain a safe and welcoming environment for members and staff.
- Collaborate with external vendors for repairs, security, and facility improvements.
- To take a creative and enthusiastic approach to making The Way Youth Zone a valued facility in the locality.
- Promote eco-friendly practices within the facilities.
Catering:
- Ensure high-quality food services that meet health and safety standards in collaboration with the Catering Manager.
- Work closely with the Catering Manager to create diverse and nutritious menus.
- Oversee and monitor catering expenses and negotiate contracts with suppliers.
- Enhance the dining experience for youth members and staff in collaboration with the Catering Manager.
Volunteer Management:
- Develop a robust volunteer recruitment strategy in collaboration with the Volunteer Coordinator.
- Provide ongoing training and support to volunteers, where required
- Oversee the establishment of recognition initiatives to appreciate volunteer contributions.
- Coordinate volunteers’ tasks and schedules in collaboration with the Volunteer Coordinator
External IT Support:
- Collaborate with external IT service providers to maintain hardware, software, and network systems.
- Ensure data security and compliance with privacy regulations.
- Develop IT disaster recovery plans.
Direct Staff Management:
- To provide line management to the Catering Manager and the Facilities Manager, with a focus on the back office and administrative process needed for these roles to succeed.
- To provide line management to the Volunteer Coordinator, who will be responsible for the safer recruitment, training and stewardship of a large cohort of volunteers.
- To provide line management to the Reception Lead who in turn may manage the Youth Zones reception team.
- Regularly assess staff performance and provide constructive feedback.
- Identify growth opportunities for team members.
- Address any interpersonal issues within the team.
- Promote and organise staff development and training, in partnership with the Safeguarding, Training and Impact Manager
Senior Leadership Team:
- To be an active member of the team and deliver a focused, measurable contribution to the Youth Zone’s overall strategic plan operating in line with WEST Youth Zones and OnSide’s values and principles.
- Overall responsibility for ensuring the HR online system is being utilised effectively
- Work closely with other departments (e.g., Delivery, Fundraising) through your direct reports.
- To be alert to issues of safeguarding and child protection, ensuring the welfare and safety of Youth Zone members is promoted and safeguarded, and to report any child protection concerns to the Designated Safeguarding Leads using policies, procedures, and practice (training to be provided).
- Liaising with and working alongside the OnSide support team and engage with the wider Network of 14 other Youth Zones.
- To assist with any promotional activities and visits that take place at the Youth Zone, positively contributing towards increasing Youth Zone membership.
- As part of the management team, to deliver a focused, measurable contribution to the Youth Zone’s overall strategic plan.
- To carry out any other reasonable duties as requested by the Chief Executive
Skills and Knowledge Criteria:
- Proven experience in senior administrative roles within a busy office environment
- Experience of operational management & line management responsibility for a varied staff team
- Experience of providing support at Board or Chief Executive level
- Excellent organisational and communication skills
- The ability to manage office systems and contact databases, to set them up and to use them effectively (for example MS Systems or Salesforce)
- A working knowledge of Excel and ability to compile spreadsheets, prepared reports and scrutinise data
- Excellent communication skills with ability to establish a rapport and communicate effectively with stakeholders- at all levels and from all sectors
- The ability to work under pressure to cope with multiple demands and deadlines, to work fast and to a consistently high standard
- Be able to write fluently, to think clearly and to grasp new concepts quickly.
- To be fully IT literate
- Ability to pay attention to detail, be thorough and organised
- Ability to work on own initiative and as part of a team
- Evidence of ongoing professional development (for example HR procedures, safeguarding, health & Safety, management)
- A willingness to work flexibly to meet business needs
- A willingness to cover events, holidays and staff absence
- Enhanced DBS clearance and a commitment to Safeguarding children
- Experience with the charity or service sector
- Experience minute taking
- A qualification relevant to the role (Business Administration, CIPD etc.)
The client requests no contact from agencies or media sales.