Project Coordination Jobs

Role: Head of Community Services
Salary: £45,864 per year
Hours: Full-Time, 37.5 hours per week
Contract Type: Permanent
Location: Hybrid; based at delivery sites across contracted London boroughs as required

Are you a results-driven leader dedicated to advancing community mental health and wellbeing across London?

We are seeking a Head of Community Services to lead and develop our non-clinical community programmes, ensuring effective operational, financial, and people management across our boroughs.

The ideal candidate will be a strategic, compassionate person with experience in community-focused service management, budget handling, and team leadership. You’ll have a strong ability to engage with diverse stakeholders, shape policy, and implement impactful changes. Your commitment to diversity, equality, and service user involvement will also be evident in all aspects of your work.

You will:

- Oversee and develop a range of community programmes, including Westminster Community Programmes, Community Befriending Service, In-reach Peer Support Service, Complex Emotional Needs Peer Support Service, Community Living Well Peer Support Service, Skills Development Service, Tooting Hub Service, Creative Arts (Portugal Prints), and the SMI Outreach Project, ensuring each service meets quality and compliance standards.
- Develop and maintain strong relationships with statutory and voluntary sector organisations, service users, and funders to foster collaboration and expand our reach.
- Stay up-to-date on policy changes and lead service innovation, aligning our offerings with NHS and organisational strategic goals.
- Take ownership of budget setting and financial oversight across programmes, ensuring cost-effectiveness, efficiency, and financial stability.
- Support and guide a dedicated team, including Community Befrienders, Peer Support Coordinators, and Senior Peer Support Workers, fostering a collaborative and inclusive culture.

Why join us?

If you’re looking to make a meaningful, lasting impact on mental health services across London, this is your opportunity. As Head of Community Services, you’ll be joining at an especially pivotal time, as we merge with Kensington & Chelsea Mind to form West Central London Mind. This new role offers the chance to help shape our enhanced vision to support community wellbeing across an expanded area, contributing to a sustainable and impactful future for mental health support in London.

We’re a leading community-based organization dedicated to providing outstanding mental health support and clinical interventions across London. Our experienced clinically led teams are focused on directly addressing a range of mental health needs in our communities. We combine innovative solutions with decades of local community knowledge to empower people to live the life they choose. We partner with the NHS and local authorities to deliver clinically driven frontline services with fantastic outcomes. We focus on early intervention and prevention, targeting mental health conditions at the most cost-effective stage, while also supporting people with moderate to severe mental health needs across our communities.

Our benefits:

- Hybrid/flexible-working if role permits
- Generous annual leave plus bank holidays
- Wellness Action Plans
- Learning and Development opportunities
- Free eye test and possible contribution to glasses
- Ride to Work – Interest free loan over 12 months period.
- Birthday leave
- Employee Assistance Programme
- Interest free loan of £750

How to apply:

The deadline for this role is 12pm on Friday 13th December 2024.

Please note, we reserve the right to close the application window early and without notice should a suitable number of applications be received.

REF-218059

mySociety is a small, purposeful charity which uses digital tools to help people to participate more fully in democracy, make governments and society more transparent and help people work together to address societal challenges. We’re looking for an experienced fundraiser who has the research, proposal writing and budget development experience to deliver on our fundraising strategy by securing new sources of income from grant making foundations and government programmes, coupled with the strategic planning and management skills to further diversify our income by building our individual donations. You’ll be providing maternity cover and working as part of a nimble, digital-first, and entirely remote team - you can work from anywhere in the UK! You will have the opportunity to meet your colleagues face to face at our quarterly in person team meetings.

The role requires developing existing connections and leads and identifying and building new relationships in order to deliver ~£1 million a year in funding. You’ll be our sole fundraiser, coordinating with our Chief Executive and brilliant, friendly, multidisciplinary programme teams to develop workable, fundable proposals, and to manage and report on grants, acting as the main relationship holder for funders. You will need to be inventive in seeking out potential new funders, and to quickly grasp how the organisation works, with a good understanding of how our technology-led climate, transparency and democracy programmes sit within and extend the reach of broader systems of impact. 

The ideal candidate will be an exceptional communicator, proactive and tenacious at finding and following up leads, flexible and collaborative in approach, with good knowledge of the broader funding landscape and relevant and active connections and networks.

This is a full-time fixed term maternity cover role for 9 - 12 months, starting in February or early March 2025. Ideally this would be a full time role, four days might be considered for the right candidate.

No recruiters or agencies, please.

What does the role involve?

• Deliver on and refine our four year fundraising strategy, building and maintaining a good understanding of the needs of each of our programmes, priorities and desired charitable goals

• Frame our current and planned activity to appropriately align with the priorities of potential funders

• Identify new leads for unrestricted grant funding to support our existing and core activity 

• Identify relevant restricted grant funding for projects that align with our existing priorities and new adjacent areas

• Lead on writing and submitting grant proposals, developing appropriate budgets, logframes, etc in collaboration with other members of the team

• Maintain effective monitoring practices in order to identify new funding opportunities

• Maintain our database of funders and potential funding contacts

• Contribute to the development of the organisation’s wider strategy, through knowledge of the funding landscape

• Produce regular reports on fundraising progress against targets

• Develop mySociety’s broader income generation work, building individual giving and other approaches as appropriate

• Own the relationship with existing funders and be their main point of contact within mySociety

• Lead on grant agreement/contract negotiations and compliance

• Ensure all relevant team members are fully briefed on the terms and conditions of funding agreements, including key deadlines

• Provide regular updates to funders on progress, and share insights and news with them

Requirements

We think this position would suit you best if you have some or all of the following:

• Demonstrable fundraising track record; both quantitatively in money raised, and qualitatively in organisational fit and sustainability

• A proactive and resourceful approach

• Great personal rapport and people skills, able to quickly make connections and build productive and effective relationships

• Breadth of experience and interest in developing different income streams

• Excellent communication skills, both written and oral - able to capture the breadth of our experience and summarise it tailored for the needs of each proposal

• Ability to develop the strategic relationship between communications, events and fundraising 

• Strong sector experience, ideally within civic technology or related fields

• Practical and organised for record keeping and reporting

• Able to assess grant opportunities and comprehensively break down proposal requirements into manageable tasks 

• Tech savvy with proven experience of relevant databases and applications

Interested in applying but not sure you have all the skills? Please apply anyway! We support learning on the job and rearranging tasks within the teams to suit the skillsets of the best applicant. Please let us know in your covering letter what your relevant experience is and where you might need to learn as you go.

Got questions? Drop an email to Yolanda Gomes

Benefits

This is a fixed-term maternity cover contract with a pro-rated salary in the range of £55,000 to £65,000 per year, plus pension (4% employer, 4% employee).

You must be based in the UK and you need to have the right to work in this country (sorry, but we can’t offer help with visas or relocation expenses).

Deadlines and dates

The application deadline is 10pm Sunday 15 December 2024 and interviews will take place in early January 2025  via video conference. We will aim to notify applicants of whether or not they will be invited to interview by the end of December 2024. 

This is a fixed-term maternity cover contract ideally starting February or early March 2025. 

Application instructions

Your application should consist of a CV and covering letter. We’ll rely on your covering letter to show us why your skills make you a good fit for this role when we are shortlisting candidates, so take your time getting it right. There will also be a practical exercise for longlisted candidates to complete.

We are particularly interested in improving the diversity of our team and we welcome applications from all suitably skilled and experienced people, and particularly from candidates with Black, Asian or other Minority Ethnic heritage, in line with our EDI strategy. 

We are monitoring our recruitment processes to ensure we are doing everything we can to encourage applications from people of all backgrounds. We would ask you to please complete our optional equalities monitoring form. The information you share in the form will be anonymous and will not influence the assessment of your application.

We will shortlist all applications anonymously. So please use your initials rather than your name on your CV and cover letter, and don’t include identifying details such as your name or email addresses on these attached documents.

Please apply directly on our website or via Workable. 

Our client is seeking a highly motivated and experienced Senior Asset Planning Surveyor to join their Strategy and Planning team. In this pivotal role, you will be responsible for leading the delivery and performance of the surveying and data capture programme, ensuring that both proactive and reactive surveys are carried out efficiently and to the highest standards.

As a Senior Asset Planning Surveyor, you will have the opportunity to make a significant impact by maximising data collection and gaining a deeper understanding of the performance of their property portfolio. Your leadership will be critical in fostering a collaborative and accountable environment where trust, integrity, and mutual respect are central values. You will manage a team of Asset Planning Surveyors, providing clear guidance and support to ensure the successful delivery of their surveying programme.
 
Based in Warrington, this role will also involve travel to other locations as required. If you're a dedicated professional with a passion for asset management and team leadership, they’d love to hear from you!
 
Responsibilities:

- Provide effective management, leadership, and technical support to a team of Asset Planning Surveyors.
- Provide technical support to the Asset Strategy and Planning team to ensure compliance with Decent Homes and energy performance.
- Work closely with the Asset Survey Coordinator in the development and delivery of the survey programme.
- Performance manage the activities of the Asset Planning Surveying Team employing robust management methodologies, effective reporting, and KPIs to ensure productivity and financial compliance of the team in line with agreed targets.
- Provide the expertise and knowledge needed in the collection and validation of property condition data used to update the asset management and housing management systems.
- Be responsible for internal quality assurance relating to the data capture process and implementing the recommendations of any external quality assurance audit.
- Carry out technical surveys to support the asset management function of the Asset Strategy and Planning Team.
- Continuously evaluate the existing processes and procedures to ensure that change management is being carried out in the most efficient and effective manner and initiate appropriate action.
- Act as a coach and mentor in the development of staff and team competencies to promote change, innovation, continuous improvement, and management of risk.
- Provide clear management that builds an environment based on trust, mutual respect, and integrity, where everyone takes individual accountability and responsibility whilst working together as a team.
- Be responsible for staff development, recruitment, deployment, motivation, performance management, training, absence management, and discipline.
- Contribute to the delivery of the operational plan and the development of an outstanding service that makes a positive contribution to their vision in a manner that reflects their values.
- Act as a champion of change, innovation, continuous improvement, value for money, and risk management.
- Take personal responsibility for your own personal and professional development.
- Be a positive influence in a team based on trust, mutual respect, and integrity in which everyone takes individual accountability and responsibility whilst working together as a team.

Skills & Experience:

- Level 4 qualification in construction or equivalent
- Demonstrable experience of relevant people management & leadership experience commensurate with the role
- Relevant qualification related to domestic energy assessor.
- Evidence of and commitment to continual professional, leadership and personal development
- Track record in working in a construction environment and working on projects that have resulted in measurable business benefits
- Experience of construction processes and legislation
- Significant experience of undertaking technical and stock condition surveys
- Experience of managing a team of technical staff and tracking productivity
- Evidence of operating collaboratively as one team to take collective responsibility for overall performance as well as working with key stakeholders

Interview Process:

- Candidates will undergo in-person interviews, consisting of a competency-based interview.

Additional Information:
Each successful applicant will be required to complete the following pre-employment checks prior to a start date being agreed:

- Right to work verification 
- Qualification certificate check
- 2x Completed references 
- OH Health Questionnaire – Fit For Work
- DBS check (if required for role)
- Completion of all new starter documentation including signed T&C’s 

REF-218 322

Executive Assistant
Ealing Mencap
Ealing/Hybrid with minimum of 2 days a week in the office (UB6 8TJ)
Permanent
Salary: £27,945 - £31,452 p/a depending on experience, increasing by 3% p/a following successful completion of probation, pro-rata for part time
Full time (35 hours per week), open to part time options (such as 28 or 30 hours per week), with flexible working
Excellent benefits including 25 days annual leave plus bank holidays and Christmas closure, flexible and hybrid working policy, comprehensive learning and development package, career progression opportunities, pension scheme and Employee Assistance Programme

Do you have experience working in an Executive Administration role? If you would like to work in a role where you can support and enable a dynamic and successful charity to continue to go from strength to strength, we would love to hear from you!

Charity People are delighted to be working with Ealing Mencap to find a new Executive Assistant, a brilliant new role which will transform the way the CEO works and help shape an exciting era for their incredible work.

This role will provide comprehensive support to the CEO, Board, and HR functions, ensuring effective administration, governance and efficient HR processes to support the work of Ealing Mencap.

Ealing Mencap give people with learning disabilities and additional needs the opportunity to achieve their full potential and live as independently as possible. They form part of the Mencap group of charities, raise their own funds and operate entirely independently of the national organisation. Their work includes offering services, giving advice, influence change, work in partnership and provide expertise.

The Executive Assistant role marks a pivotal moment in the history of Ealing Mencap, since their formation in 1965. It will suit someone looking to make a tangible impact, that wants to be close to the cause, ultimately creating a better future for every person with learning disabilities and additional needs.

Key responsibilities

* CEO Support: Manage the CEO's schedule, meeting preparations, follow-ups, and key stakeholder relationships to maximise their time and organisational impact.
* Governance and Board Support: Coordinate Board and Finance Subcommittee meetings, ensure timely preparation and distribution of agendas and papers, maintain accurate records, and act as a key liaison for Trustees.
* HR Administration: Support recruitment, onboarding, training, and HR processes, including maintaining records, supporting staff evaluations, and coordinating policy updates.
* Operational Flexibility: Adapt focus between CEO, Board, and HR support as needed, ensuring seamless execution of priorities during peak periods or special projects.

The successful candidate will have at least two years' experience in an Executive Admin role and be able to demonstrate excellent written and verbal communication skills, strong attention to detail, and exceptional organisational abilities. You will be able to prioritise workloads and meet deadlines. You will be able to maintain confidentiality at all times. You will have proficient IT skills (Word, Excel, database and reporting systems), along with solid literacy and numeracy skills. You will be a dependable, strong team player also capable of working autonomously. High levels of flexibility and adaptability are key attributes for success in this role.

The role is full time, but open to part time and flexible working options. The successful post holder will need to be in the office at least twice a week with the rest of the week at home. This is a warm, ambitious and growing charity, with a positive work culture and dedicated staff and trustee team.

How to apply

The application process is CV and Supporting Statement. If you would like to apply for this role or for an informal confidential, please email your CV to Jen D'Souza at Charity People for the pack and full details on how the application process.

The deadline is 9am on Wednesday 11 December with interviews scheduled for Wednesday 18 and Thursday 19 December in person in Ealing.

We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform Jen if you require any assistance or adjustment to help ensure the application process works for you.

At Charity People, we match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

We want a world where no one dies from hunger. Life-threatening hunger is predictable, preventable and treatable. Join Action Against Hunger and together we will stop it in its tracks.

Action Against Hunger is an optimistic, inspiring place to work. We want passionate and dedicated people to help build a better world. We’re a creative team made up of people with a wide range of talents, styles and expertise. But we are united in our relentless dedication to end world hunger.  No challenge is too big. With you we can do it.  Join us.

We are looking for a UK qualified lawyer who is passionate about working for an international humanitarian organisation and who shares the values of Action Against Hunger and the wider sector.This is an exciting opportunity for a lawyer who is looking to start working or build experience in the NGO sector and work in a broad, challenging and interesting role as part of a dynamic team.

You will respond to a broad range of legal queries, particularly in relation to contract development and negotiation and will support all compliance activities and the development of robust policies and procedures to ensure compliance with legal, regulatory and donor requirements, voluntary standards and best practice. You will be confident in working independently to provide high quality advice, drafting and reviewing contracts, preparing anddelivering training, and developing documents with support from the Head of Legal & Governance where appropriate. 

We would love to hear from you if you’re interested in joining us. For more detailed information on the role – and to see whether you have the necessary experience - please download the attached pdf Job description.

This role could be Either a full time, 5-day-per-week position (37.5 hours) OR it could be a part time position (30 hours per week or more).

Closing Date: 6-Dec-2024 10:00 am
Interview date: 12/12/24 (1st round - virtual). We will ask candidates during this interview about their availability the following week, 17/12/24 (2nd round – (potentially in person – to be confirmed)

Please read the following carefully before making your application: then all you need to do is send your CV and write a supporting statement explaining why you want the job and how your skills and experience make you the right person for the role and where you saw this vacancy.

• For further information on pay and employee benefits please visit our careers page on our website.
• As a UK based position, candidates must have the right to work in the UK
• We welcome applications from all sections of the community and we encourage as broad a range of candidates as possible. If you need any additional support to help you through this process, please let us know (contact details in the job pack)
• Due to the high volume of applications we receive, we will only contact shortlisted candidates, within two weeks of the closing date Unfortunately, we cannot provide individual feedback
• If you experience any technical difficulties in submitting your application, please contact the charityjob helpdesk.

Closing date: Tuesday 17th December 2024 at 9am
Please note that the turnaround time between both the first stage and second stage interviews will be short.

We have an exciting opening for someone to join our senior leadership team for a fixed term period during 2025 overseeing our strategy and brand development. We need a strategic expert who understands politics, campaigning and how to get the best out of campaigning organisations - and win credit for that across key stakeholders and with the public.

The Director of Strategy and Brand will guide our strategic direction and public presence to amplify our mission, position 38 Degrees at the forefront of change, and build a resonant brand in the public sphere. They will partner closely with leadership to align 38 Degrees’ strategic goals with real-time social and political landscapes. By shaping organisational strategy, monitoring our progress, and refining public brand positioning, the Director of Strategy and Brand will ensure that 38 Degrees remains agile, cohesive, and impactful, continually driving growth and resilience in service of our mission.

The Director of Strategy and Brand will focus on formulating plans for our strategy, our tactics and how we are set up as an organisation to succeed. 

Your background and experience

We are looking for someone who understands 38 Degrees, our model and our organisational culture already. We want someone who shares our fierce determination to change our country - campaigning to do so without fear or favour whoever is in power. You will have worked at, or with, a similar organisation to us, where our supporters are our purpose, and you’ll be ready to engage in discussions about strategies, tactics and way of working from day one.

You will understand the challenges we may face from a change of government. Our power is the passion, and number, of our supporters. You will have insight and experience on how an organisation like ours should respond to a new environment - and capitalise on the changed landscape. 

You will understand not just the purpose and strategies of organisations like ours, you’ll know that we can only succeed if we have the right people, structure and culture. You’ll have experience of working in productive and positive environments, and you’ll have insight into how teams can be set up for success in a campaigning space.

You’ll be adept and experienced at project management, understand the pressures the team face working in a fast paced reactive environment and be able to get the best of people in this context to help deliver on longer term, strategic goals.

And most of all, you will be a positive, practical person who can work with others, bringing them with you, to solve problems in a collaborative way.

About us
38 Degrees is one of the UK's biggest campaigning communities, involving over a million supporters who campaign to make the UK a better place. We’re united by a shared vision to create a fairer and more respectful UK and a more sustainable world.

In the space of a week, millions of supporters could be campaigning on anything from protecting our NHS and stopping cuts to Universal Credit, to saving local green spaces and protecting our democracy.

38 Degrees is fiercely independent. We are primarily funded by small donations from hundreds of thousands of members of the public from all over the UK. This independence means we never have to hold ourselves back from taking on those with power and can truly listen to our supporters.

Why you’ll want to work here 

The 38 Degrees culture is honest, kind, supportive, courageous, and respectful. We move fast, and frequently change plans to respond to events. We work hard but we also have fun. We regularly enjoy team away days and social hours. 

Benefits include: 

27 days holiday per year (plus bank holidays); Office closure between Christmas and New year; 9-day fortnight (office closed every other Friday); 4pm closure on the alternate Friday; Flexibility to work 90 days per tax year (30 day maximum per travel in any location as per approval process); one month paid sabbatical leave after 5 years of service; Employer pension contribution; 24 hour employee assistance programme; Enhanced family leave policies; Cycle to work scheme; Employer paid annual flu vaccination; Rental deposit loan; Contribution to eye tests/glasses; Learning and development budget

Our commitment to Diversity & Inclusion

We’re especially keen to hear from people who’ll bring lived experience of the issues we work on and who’ll make our team more diverse as a result.

So if you’re Black, Asian or from any other minority ethnic group, if you’re disabled, LGBTQIA+, or if you’re from a working class home, your application will be especially welcome. 

And thanks to our flexible home working approach and network of offices, we have a staff team that is increasingly based across the UK. We’re keen to continue diversifying geographically, so that we’re rooted in our supporters’ communities.

To make sure that we are able to reach our goal of a diverse team we have equal opportunities monitoring requirements. Your application will not be complete without the equal opportunities monitoring form.

38 Degrees is committed to inclusive working practices, so during the application process we commit to:

• Paying for childcare whilst you’re at 38 Degrees interviews or tasks

• Paying for your travel costs to the office and back – and for overnight accommodation if you’re travelling from a long distance for an interview although at present the majority of interviews are held online using zoom. 

• Making any reasonable adjustments – for example ensuring we have a BSL interpreters organised in advance if you’d need one

• If there anything else you’re concerned about or think we could provide, please let us know. 

To be successful in your application you must meet the essential requirements for this role and answer the questions below which are part of the selection criteria. Without completion of this task your application cannot be considered.

The successful candidate must have the right to work in the UK at the time of appointment.

Application Questions (max. word count: 2000 words across all questions)

1. Our mission is to ‘mobilise a growing and diverse community to collectively campaign for and win change’. What challenges and opportunities are posed by the election of a Labour government to a campaigning community with that mission?

2. Tell us about a time where you have been responsible for implementing an organisational strategy - what were the key challenges and how did you achieve positive results?

3. 38D is a digital first, people-powered campaigning organisation where millions of people do something small to add up to bigger political and corporate change. Tell us about a time you’ve worked with a similar model - and about how it can make a difference in the country. 

4. What is the most interesting campaign or campaigning initiative run by 38 Degrees in the last two years, and why?

A permanent position has arisen in our friendly, busy and fast-moving Policy and Public Affairs team. The role will support Alzheimer’s Research UK (ARUK) to seize opportunities for improving the political environment for dementia research, capitalising on opportunities to increase our impact in parliament and with government to strive for a cure.

The role will work closely with policy colleagues to help develop opportunities for influencing key stakeholders within and outside government and its agencies to help Alzheimer’s Research UK improve the dementia research environment. This is a very creative directorate, and the post holder will have opportunities to work on projects that take the charity in exciting new directions. The role is likely to include frequent work in Westminster and Whitehall and elsewhere in the UK.

Main duties and responsibilities of the role:

Public Affairs:

· Work with the policy and public affairs team, as well as the wider organisation, to help further develop and implement the public affairs strategy.

· Identify, develop and deliver proactive and reactive parliamentary activity to grow ARUK’s network of engaged, informed and supportive political stakeholders.

· Work across the policy and public affairs team to assist in developing tailored briefings and materials to further ARUK’s policy and public affairs ambitions.

· Keep abreast of the dementia research and political environments from national and international perspectives and use intelligence and insight to help inform the team’s work and direction.

· Provide analysis and insight on relevant legislation and policy guidance to help further and inform ARUK’s policy and public affairs work.

· Prepare parliamentary briefs, develop submissions for parliamentary questions and other opportunities presented through the parliamentary system.

· Lead on gathering information to measure our public affairs impact and report regularly, including across the organisation and up to Directors.

Campaigns and awareness raising:

· Work with the policy, public affairs, research and communications team to help deliver public campaigns and campaign messaging focused on ARUK policy objectives and help shape these messages for a political audience.

· Work with the communications and digital teams to help develop digital public affairs opportunities.

Event and meeting management:

· Planning and coordinating parliamentary events and conferences focused around ARUK key policy and public affairs objectives.

· Represent ARUK at parliamentary and other events and conferences, potentially including national party conferences.

· Co-ordinate and attend meetings with parliamentarians and stakeholders alongside senior staff and to provide briefings for staff.

· Liaise with colleagues, scientists, supporters and stakeholders at all levels.

 

What we are looking for:

· Knowledge and interest in politics and public affairs

· Knowledge of the UK political system

· Experience of building positive relationships with influencers or supporters

· Confident working with computers – good knowledge of Word, Excel and Outlook

· Excellent personal communication skills, with the ability to communicate with people at all levels face to face and on the phone

· Ability to write professionally, with an ability to adapt communications for different audiences

· Ability to work with a high level of accuracy and attention to detail

· Good organisational skills and the ability to prioritise workload

· Professional and hard-working team player

· Enthusiastic and able to remain calm under pressure

· A willingness to show initiative

· Willingness to work outside of regular office hours and overtime during busy spells

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £30,000 per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 1st December 2024, with interviews likely to be held week commencing the 9th December 2024. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2022, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement and were also listed in the prestigious Best Companies lists:

• 48th in the 100 Best Large Companies to Work For in the UK.

• 19th in the 100 Best Companies to Work For in the East of England.

• 3rd in the 50 Best Companies to Work For in the Charity Sector.

In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.

In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.

In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge. 

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

Location: London - Hybrid (2 days office attendance)
Contract: Full Time, Permanent
Salary: Circa £40,000 PA + Benefits.

The Role:
As our Supporter Engagement Manager, you will work to ensure that SPANA provides its supporters and external stakeholders with the best-possible experience of the charity. While line-managing the Supporter Engagement team, your work will range from ensuring SPANA donations and post are compliantly processed, to
co-ordinating responses to enquiries, comments and complaints via post, phone and online. You will also manage the development and delivery of SPANA’s community fundraising programme.

This role will suit a dynamic, agile individual who recognises the importance of customer care and has the ambition to build SPANA’s position as a centre of excellence in supporter engagement.

Supporter Engagement

- Ensure all donations and enquiries are acknowledged appropriately, professionally and within agreed timeframes/our service level agreement, in order to maximise supporter and stakeholder satisfaction.
- Manage the operation of SPANA’s PO Box and London mailing points, ensuring all post is compliantly processed, recorded and scanned.
- Manage the SPANA FAQs, standard enquiry responses and thank you letters to be used by the team.
- Personally handle complaints and any sensitive matters, working with the Head of Supporter Engagement and Database, and the Director of Global Fundraising, Marketing and Communications, as necessary.
- Create and maintain Supporter Engagement process documents and training guides.
- Ensure all Supporter Engagement team interactions with stakeholders are captured on Raiser’s Edge.
- Ensure all donors, supporters and stakeholders have the best-possible experience in every interaction with SPANA.

Community fundraising

- Manage the development and delivery of SPANA’s community fundraising programme, including our current products World Tea Party and Big Knit.
- Ensure the charity meets or exceeds its annual community fundraising income target, whilst managing relevant expenditure.
- Manage the development of community fundraising marketing materials, working with external suppliers and internal stakeholders as necessary.

Management

- Manage the Supporter Engagement team, motivating and developing team members to deliver on objectives and targets.
- Report regularly on the performance of the Supporter Engagement team, compiling key performance figures (e.g. complaints log).
- Manage the workflow of the Supporter Engagement team, ensuring all daily tasks are covered at all times and all team members have a manageable workload.
- Establish good working relationships with our external suppliers, data handlers and agencies, and resolve queries and complaints involving them as necessary.

It should be noted that this job specification and remit may develop over time. The postholder should be happy to adapt and take on new and different tasks within the scope of the role.

Knowledge, Training & Qualifications:

- Knowledge of supporter engagement and customer care policies, process, procedures and programmes.
- Knowledge of community fundraising and supporter events.
- Knowledge of charity fundraising regulations, GDPR and data practices.
- Knowledge of the requirements and expectations of working in the charity sector.
- Knowledge of the animal welfare charity sector (desirable).

Experience

- Experience of working in a supporter engagement role or equivalent, with a track record of developing and maintaining strong and effective relationships with donors, supporters and stakeholders.
- Experience of establishing and development processes and procedures that optimise performance

Skills and Attributes

- Ability to diffuse situations with patience and diplomacy, to be a problem solver and to show sensitivity when required – e.g. when dealing with the bereaved in relation to in-memory gifts.
- Excellent computer skills, including ability to use Microsoft Office 365 suite, including strong Excel and Word skills.
- Database skills, preferably of Raiser’s Edge.
- French speaking (desirable).

For the Full Details and Attributes, please download the full job pack attached to this role.

REF-218 176

Job term: Part time, 75% (24 hours) over three days per week

Salary: £43,920 FTE (£32,920 for 24 hours per week) plus attractive benefits

Location: One day in office in SW4 and two days remote

Closing date: 10:00 on 09 December 2024

Interviews: w/c 16 December 2024 (in-person preferred but remote options available)

Start date: Monday 27 January 2025

Supported by some of the world’s leading philanthropic foundations, Alliance Publishing Trust (APT) is a registered charity and a publisher of coverage of global philanthropy across print, digital, and events, including our flagship quarterly publication Alliance magazine.

APT aims to create a culture of collective involvement where all team members can contribute to both the direction and processes of the organisation. We aim to be a fluid organisation, being able to introduce new ideas in quick time, enabling us to punch above our weight and deliver impact at a level beyond our size. APT is proud to be both an accredited Living Wage Employer and 4-Day Week Employer.

We are currently seeking a motivated and confident individual with excellent organisational and inter-personal skills who is looking for an opportunity with real agency to help lead the next phase of development of our growing staff team in the new role of operations manager.

Working with the executive director you will take a proactive approach to ensuring that the policies and practices of APT not just meet legislative requirements but push the boundaries of best practice and play a central role in maintaining and developing a strong and vibrant workplace culture. Building on existing practices you will look to introduce new or improved policies that centre the wellbeing of staff. You will manage the people and culture budget to deliver a creative and thoughtful package of benefits and development opportunities for all employees. You will help deliver an annual EDI programme and organise an annual all staff workshop with a view to fostering a culture of inclusion and collaboration. You will also support the organisation by delivering key functions across finance, governance, and office management.

The successful candidate will have a bold and imaginative approach to people & culture, a strong commitment to staff welfare and healthy work life balance, a strong understanding of and commitment to EDI, excellent communication and interpersonal skills with the ability to forge good relationships across the organisation. The successful candidate will also have excellent organisation and time-management skills, and be a willing participant in all APT discussions and play an active role in driving the organisation forward.

To apply, please send a CV and short cover letter to David Drewery by 10:00am on Monday 09 December. We are a small organisation and only successful interview candidates will be contacted. If you have questions about the role, please contact us by email.

Main responsibilities

People & culture

· Working with the executive director to take a proactive approach to ensuring that the policies and practices of APT not just meet legislative requirements but push the boundaries of best practice to create a positive work environment

· Working with the executive director and trustees to annually review existing policies

· Maximising the organisations resources to deliver a considered and valued employee benefits package in line with our organisational values

· Managing the people and culture budget including staff benefits and development

· Maintaining and developing the APT staff handbook

· Working with the designated EDI lead to foster a culture of inclusion and deliver an annual EDI programme for the organisation

· Organising an annual all-staff workshop

· Being an approachable point of contact for all staff members for questions on personnel processes and procedures and maintaining a strong knowledge of the organisation and the support available if needed

· Working with managers to manage the employee cycle including co-ordinating the recruitment process, delivering inductions and processing leavers.

· Ensuring all personnel records – of staff and contractors – are accurate and up to date

 

Financial administration

• Processing of invoice payments, including international payments
• Conducting weekly reconciliation of all income and expenditure via Sage Accounts
• Processing monthly payroll via Sage Payroll including APT’s pension provision
• Processing quarterly VAT returns via Sage Accounts
• Conducting an annual review of suppliers to ensure good value for money for the charity
• Work with the executive director to ensure that the charity’s financial systems comply with statutory requirements

 

Governance & Risk

· Providing appropriate risk management by maintaining APT’s risk register and register of interests and ensuring adequate insurance provisions are in place

· Working with and supporting the work of the trustee Governance & Risk committee

• Support the executive director to ensure the annual submissions to Companies House and the Charity Commission are made in good time

· Supporting the executive team in preparation for twice annual trustee meetings and with new trustee recruitment and inductions

Office management

• Maintaining APT’s health and safety policy and associated risk assessments ensuring legislative compliance

· Maintaining the supplies and facilities required to ensure a smoothly functioning office

· Co-ordinating the once a month administration assistant and their work

General

· Attending team meetings and being an active team member and contributing ideas to the long-term development of Alliance

· Working on required tasks relating to any other APT projects

 

Person specification

Essential

· Professional experience working in a HR or people and culture role

· A strong commitment to staff welfare and healthy work life balance

· Knowledge of personnel policy legislative requirements but with a desire to push beyond them

· A strong understanding of and commitment to EDI

· Excellent communication and interpersonal skills

· Ability to forge strong relationships with colleagues

· Excellent organisation and time-management skills

· Ability to work independently

Desirable

· Experience of using Sage software or similar

· Experience working in the charity sector and understanding of associated governance requirements

· Understanding of charity accounts and budgets

· Experience of recruitment

· Experience of using Office 365 programmes

· Awareness of the philanthropy sector

Workplace benefits

Including, but not limited to:

· Four-day work week

· Flexible working, both in terms of times and location

· Equivalent of 7 weeks of annual leave (including Bank Holidays) rising to 8 weeks depending on service

· Enhanced pension

· Life assurance

· Enhanced occupational Sick Pay

· Enhanced parental policies

· Critical illness insurance

· Health cash plan for items such as dental and opticians

· Monthly physical wellbeing stipend

· Mental wellbeing support app

· Interest free season ticket loan

· Interest free tenancy deposit loan

· Travel insurance

· Employee volunteering day

Benefits

We value our team’s wellbeing, and in order to support it, we offer a number of benefits, including:

• 25 days annual leave per year plus bank holidays (pro-rated for part time hours)
• A bonus day of leave for your birthday
• 3% matched pension contribution
• Access to Rising Sun’s counselling service
• Clinical supervision
• Employee Assistance Programme
• Health care cash plan for you and your children for a number of health treatments (e.g. dental, optical, physiotherapy etc.) as well as discounts in shops and attractions
• Up to four weeks sick pay in any 12 month period (eligible after probation period)

OVERVIEW

Rising Sun Domestic Violence and Abuse Service (Rising Sun) is an independent charity in Kent working to prevent domestic abuse and improve the lives of survivors and their children suffering from its effects. We have an ambitious vision for a world in which women and children live free from actual or threatened domestic abuse and all forms of violence.

Our team provide a range of services to adults and children who’ve experienced domestic abuse. We understand the impact of domestic abuse on survivors and so we listen to individual needs and respond in a trauma informed way. We provide one-to-one support and also deliver therapeutically informed group programmes to help survivors to recognise healthy/unhealthy behaviours in relationships and to understand the impact of domestic abuse. Bringing survivors together validates experiences and enables them to draw strength from one another.

As part of our passionate and committed team of approximately 50 staff, our aspiration is that you will thrive and develop in this varied role. You will be contributing to the invaluable work of the Rising Sun and making a lasting difference to the lives of those who are impacted by domestic abuse.

JOB PURPOSE

Liberty House provides housing and support for up to 5 homeless young women aged 16-24 who are single, pregnant or have a young child and have experienced domestic abuse.

The support worker will be required to take on key-working responsibilities for the residents at Liberty House, as well as delivering other support work within the house and within the wider Liberty team. This could be related to pregnancy and parenting, life skills, psychoeducational support, understanding healthy relationships and building supportive peer relationships within the home, and supporting them to live independently.

The post holder will work to provide a secure, stable and homely environment and to act as a positive role model to residents. They will build professional and supportive relationships with residents and colleagues.

The project works to empower residents, providing them with information relating to their rights and enabling them to make decisions based on their options using a trauma informed approach.

As a member of the Liberty Team (16 – 24 year olds), the successful applicant will work collaboratively with the rest of the Children and Young People’s team, as well as the wider Rising Sun team to support other programmes delivered within the organisation.

MAIN DUTIES AND RESPONSIBILITIES

Service Delivery

• Provide holistic, trauma informed, practical and emotional support to residents of Liberty House through regular 1-2-1 sessions. Develop individual support plans, which address any practical and emotional needs the resident may have, such as accessing benefits, life skills and perform risk assessments where needed.
• Organise and deliver group sessions that focus on life skills and strengthening relationships.
• Encourage the residents in positive parenting.
• Manage relationships within the house, act as a conciliator, arbitrator and reconciler in disputes between residents.
• Ensure residents adhere to house rules.
• Assist with the day to day general running of the house and office, to ensure they are fit for purpose and safe for team members and residents.
• Conduct safety checks around the house. Ensure all faults/repairs are reported and that the Health and Safety Policy is adhered to at all times.
• Comply with organisational policies and procedures and adhere to confidentiality.
• Work effectively in partnership with other agencies.
• Work within our ethos of Equality, Diversity and Inclusion at all times and instil these values in all areas of work, with service users, staff and external stakeholders.
• Encourage residents’ participation in service development, continuous improvement and feedback exercises
• Maintain up to date and accurate records and ensure reports and evaluations are completed as required.
• Be willing and available to work some evenings and weekends as required, as part of a rota for Liberty House team members, and also occasionally to support wider team activities such as representing Rising Sun at events (time off in lieu can be taken by arrangement with your line manager).
• Represent Rising Sun at multi-agency meetings as required.

General

• Demonstrate a commitment to continued professional development, being responsible for personal learning and keeping up to date on research, relevant legislation, policy and practice, and other literature relevant to the role.
• Uphold the rights of women, children and young people who have experienced domestic abuse, and proactively assess the gender specific, trauma informed needs and  the safety of children and women to ensure that any risks/needs identified are addressed, having full regard to Rising Sun Safeguarding Children policy and Safeguarding Adults policy.
• Lone working as required.
• Participate in clinical supervision, training and meetings as required.
• Work across teams and undertake such other duties, appropriate to the grade and nature of the work, as may reasonably be expected.

This job description sets out the duties of the post at the time when it was drawn up and will be reviewed from time to time. Duties may vary from time to time without changing the general character of the duties or the level of responsibility entailed. Such variations are a common occurrence and cannot of themselves justify a reconsideration of the grading of the post.

PERSON SPECIFICATION 

Knowledge and qualifications

• Good understanding of antenatal and postnatal care.
• Good understanding of effective parenting, particularly for parents of young babies.
• Good understanding of the impact of domestic violence and trauma on survivors, children and young people, families and communities. 
• Knowledge of issues affecting survivors, and an understanding of the barriers they may face in accessing support.
• Thorough knowledge of safeguarding practice, procedures and legislation.
• Good understanding of the operation of the agencies working together to support survivors and their children such as social services, housing, police etc.

Experience

• Experience of working with young children and/ or babies and their mothers
• Experience of supporting women with life skills/ developing confidence
• Experience of multi-agency partnership work
• Experience of working alongside volunteers (Desirable)
• Experience of working with survivors affected by domestic and/ or sexual abuse (Desirable)
• Experience of facilitating group programmes (Desirable)
• Experience of working for a charity or not for profit organisation. (Desirable)

Skills

• Excellent listening, written and verbal communication skills.
• Ability to form positive relationships with residents from a wide range of backgrounds and life experiences in order to build professional and supportive relationships
• Ability to work closely with young parents and their babies
• Ability to help residents in the creative use of leisure time with a view to building relationships and social skills
• Non-judgemental and non-directive approach to empowering survivors along with the ability to understand the individual needs of clients.
• Ability to manage conflict and to promote resolution.
• Ability to work well with colleagues, statutory and non-statutory agencies and responsibly on own initiative.
• Good task management skills and the ability to work effectively under pressure and to deadlines.
• Good data collection, monitoring and IT skills, including word processing and using databases and Excel spreadsheets.

General

• Able to set clear boundaries and a willingness to accept line management and make effective use of clinical supervision.
• A good understanding and commitment to confidentiality, safe practice and health and safety procedures.
• A good understanding of cultural issues, and commitment to anti-discriminatory practice and equal opportunities.
• Able to travel independently across East Kent where necessary to attend meetings.
• Willingness to carry out the policies and procedures of the Rising Sun and to work within its framework and core values.

Equal Opportunities Statement

Rising Sun is an equal opportunities employer. We recognise intersecting identities, and value what having a diverse team brings, both in terms of effectively responding to client needs, and engaging with each other at work. We encourage applicants from all sections of the community; especially from minority groups/groups with a protected characteristic such as B.A.M.E., who are currently underrepresented at Rising Sun. We are disability-friendly, and flexible working is available in the majority of roles. We strive to offer accommodations to all applicants who need them.

Safeguarding Statement

Rising Sun is committed to safeguarding those we provide a service to. The successful candidate will be required to undergo a DBS (Disclosure and Barring Service) check, a ‘right to work check’ in accordance with UK government Home Office guidelines, and to provide two references.

We request no contact from agencies or media sales please.

Digital Experience Manager

Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.  

• £39,784 (outside of London); £42,087 (within London)
• 35 hours per week
• Permanent
• Home-based, with regular travel to London and Bristol
• Closing date: 8th December 2024
• Interview date: w/c 16 December 2024

Change lives in a life-changing career

When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.

The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.

We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.

About the role

We’re looking for a Digital Experience Manager with a background in managing and developing websites and digital products, as well as previous experience of line management, to join our friendly and expert Digital Team.

As the Digital Experience Manager, you will be responsible for creating and maintaining a high-quality, accessible and customer-focused online brand presence by optimising content, journeys and audience experience on our website and other digital platforms. By collaborating with specialists internally and externally across UX, UI, development, SEO, content strategy and content management, you will ensure that the overall digital experience meets brand goals and audience needs by being holistic and engaging and inspiring action. 

You will line manage the Developer and Digital Product Officer, providing engaging and motivating leadership, management and personal development support.

You will champion the voices of children and young people with cancer, and their families in everything you do. 

This role is subject to a criminal record check. In the event of a successful application a basic criminal record check will be completed. 

What will I be doing?

No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.

• Lead on the digital experience strategy for the organisation. Using insight to design, implement, test, measure and optimise as needed.
• Product Ownership of the website experience and content strategy for the site, liaising with internal stakeholders as needed.
• Provide expertise around digital journeys, to continually optimise and improve these, across service delivery and fundraising activities.
• Own the overall roadmap for development on the website and work across teams to support the integration and adoption of third-party digital platforms. Prioritise functionality improvement across the team.
• Establish reporting dashboards and models to use website performance, user insight and other digital and campaign metrics to optimise and develop content and journeys, and to monitor the success of new improvements. P
• Develop our approach to user and audience insight and testing to inform improvements and decision making, use data and analysis to identify opportunities for improvement. 
• Lead on SEO, ensure our website content follows SEO best practice, and work on strategies to improve our position in search engine results pages. 
• Accessibility – ensure that our website meets accessibility standards both from a functional perspective and content design.
• Collaborate with teams across the charity on digital experience initiatives that align with overall business goals: manage the optimisation of our digital platforms and design customer-centric strategies that improve user experience, increase satisfaction and loyalty. 
• Take an active role in developing and embedding new ways of working, establishing relationships with other teams and work alongside the Head of Digital to raise the profile and understanding of the team across the charity.

What do I need? 

The key skills we’re looking for in this role are:

• Demonstrable knowledge and experience of website management, including managing agency relationships.
• An understanding of end-to-end customer journeys and delivering excellent and engaging user experiences. 
• Working with content management systems and optimising content for SEO.
• Using GA4, monitoring and reporting on trends and interpreting data for action.
• Experience of project managing website development, including scoping, briefing, testing and deployment.
• Involving people with lived experience through co-creation, co-production and evaluation.
• Experience of line managing people and an ability to motivate a team.
• A confident collaborator, able to influence, negotiate and build positive working relationships. 
• A good understanding of accessibility standards for technical development and content design.
• Financially astute, contribute to setting budgets and overseeing spend. 

What will I gain?

 For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:

• Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
• Wellbeing days: four days a year to do what works for you – from catching up on training to going for a walk
• Generous annual leave allowance
• Great family/caring leave entitlements
• Enhanced pension
• Access to our employee savings scheme

To find out more about our benefits package, have a look on our website.

Our commitment to Diversity, Equity, Inclusion and Belonging

At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.

We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.

We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.

Accessibility

We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.

You may also have experience in the following: Digital Marketing Executive, Online Marketing, Email Marketing, Digital Marketing Co-ordinator, Digital Marketing Specialist, Executive, Social Media, SEO, SEM, PPC, Marketing Analytics, Digital Content Manager, Website Development Coordinator, Digital Experience Specialist, Online Content Administrator, Web Content Coordinator, Digital Engagement Officer, Digital Content Strategist, Website Operations Coordinator, Digital Solutions Specialist, Online Experience Manager, etc. REF-218 191

£32,000 per annum

Permanent

Part office(London)/Part home based

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a rare opportunity to join the UK Committee for UNICEF (UNICEF UK) as a Corporate Business Development Executive.

UNICEF UK’s award-winning Corporate Partnerships team secures and manages long term, multi-million-pound partnerships with major UK headquartered companies including easyJet, Unilever and Arm. The team has ambitious plans for growth by adding to and growing our portfolio of truly strategic and pioneering corporate partnerships.

The role of Business Development Executive sits in the Business Development function of the Corporate Partnerships team and provides support across team. This is a fantastic opportunity for an ambitious, commercially minded fundraiser to join UNICEF’s leading Business Development team and co-create innovative, shared value corporate partnerships. We are looking for a strong communicator who is driven, highly organised, and commercially minded to add value in this new position for the team.

Act now and visit the website via the apply button to apply online.

Closing date: 8am, Thursday 5 December 2024.

Interview date: Monday 16 & Tuesday 17 December 2024 via video conferencing (MS Teams).

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children

· the opportunity to work in a leading children’s organisation making a difference to children around the world

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London the rest of the time from home.  We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

Why work for us?

As a new Government has stepped into power – it could not be a more exciting time join the Policy and Advocacy team. CARE International UK is embarking on a new engagement strategy to realise how the UK can make meaningful progress on tackling a key driver of global instability – gender inequality. This is an exciting opportunity for any Public Affairs specialist or campaigner keen to work across Westminster to ensure that the UK Government reclaims its role as leading advocacy for women and girls on the global stage. The role brings with it the opportunity to work with a wide range of stakeholders, from MPs and decision makers, to CARE Internationals wide-ranging programme experts, and across our network of feminist leaders from global majority countries and movements within the UK.

At CARE International UK we affirm the dignity, potential and contribution of participants, donors, partners and staff. Our actions are consistent with our mission. We are honest and transparent in what we do and say and accept responsibility for our collective and individual actions. We work together effectively to serve the larger community. We constantly challenge ourselves to the highest levels of learning and performance to achieve greater impact.

About you

We are looking for confident self-starter, with robust experience in influencing the UK Government, who is passionate about social justice, gender equality and furthering the UK development aims. The successful candidate will have experience working with the UK Parliament and high-level decision-makers, along with a deep understanding of the machinery of government and parliamentary procedures.

Excellent project management and the ability to effectively build, manage, represent and work within networks and coalitions for lobbying and advocacy purposes is essential. We are looking for someone who can hit the ground running, with experience of designing and managing campaigns/campaign tactics for social or political change, and bringing an organisation along with them.

About the role

Reporting to the Head of Policy and Advocacy, the role will be CIUK’s go-to on all things Westminster. The role will lead on the development and implementation of CIUK’s Parliamentary Engagement Strategy and support the delivery of the team’s wider political influencing by building relationships with key Parliamentarians, gathering political intelligence and insight, advising senior staff on CIUK’s approach to Westminster and beyond.

The Public Affairs and Engagement Manager will drive forward an exciting new opportunity to embed CIUK’s programmes and evidence base on women’s voice and leadership into creative tactics to influence and engage UK decision makers. In particular, the role will be responsible for driving a new Parliamentary Engagement x New Power Strategy that seeks to connect feminists, activists and grassroots leaders with decision-makers in the UK.

The role is also responsible for supporting alignment of CIUK’s global and domestic influencing by overseeing CIUK’s strategic partnership with Centenary Action – a coalition housed by CIUK and headed up by CIUK Senior Adviser Helen Pankhurst. The role will also involve leading elements of CIUK’s strategic engagement in coalitions and INGOs including BOND, GADN and GAPS to coordinate for greatest impact. 

About CARE

CARE International is one of the world’s leading humanitarian and development charities. We fight poverty and injustice in the world’s most vulnerable places.  We save lives in disasters and conflicts. We stand with women, girls and their communities to achieve lasting change for a better future.

Safeguarding

CARE International UK has a zero-tolerance approach to any abuse to, sexual harassment of or exploitation of, a vulnerable adult or child by any of our staff, representatives or partners. CARE International UK expects all staff to share this commitment through our Safeguarding Policy (link here) and our Code of Conduct (link here). They are responsible for ensuring they understand and work within the remit of these policies throughout their time at CARE International UK.

Safeguarding our beneficiaries is our top priority in everything we do, including recruitment. All offers of employment at CARE International UK are subject to:

- satisfactory references. CARE International UK participates in the Inter Agency Misconduct Disclosure Scheme (link here).In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. 

- appropriate criminal record checks (including a Bridger check, link here).

By submitting an application, the applicant confirms his/her understanding of these recruitment procedures.

Equality and Diversity

We are committed to Equality and value Diversity.

We are a Disability Confident Employer and particularly welcome applications from disabled people. We guarantee interviews to disabled applicants who meet the essential criteria for the role (see person specification). If you require the candidate brief or need to submit your application in an alternative format, because of a disability, please do get in touch by sending an email to our HR team.

We also encourage people from Black, Asian or Minority Ethnic (BAME) backgrounds or LGBT+ to apply for roles at CARE International UK.

Please note that in compliance with the Immigration, Asylum and Nationality Act 2006, all job offers at Care International UK are conditional on eligibility to work in the UK.

Closing date: 1 December 2024 at 11pm

Interview date: 9 December 2024

Philanthropy manager

· Full time: 37.5 hours per week (we welcome flexible working requests)

· Hybrid working for the foreseeable future, with regular attendance, including Thursdays, at our central office:

• Pears Building, Pond Street, London, NW3 2PP

Other office days may be worked from our other sites at:

• Barnet Hospital, Wellhouse Lane, Barnet, EN5 3DJ
• Chase Farm Hospital, 127 The Ridgeway, Enfield, EN2 8JL

HOW TO APPLY

To apply for this post send your:

➢ CV (please include your last employer and dates of employment)

➢ Cover letter (please use your written statement to explain why you are keen to work at the Royal Free Charity and your suitability for the role as detailed in the role description. Please also consider when writing your statement that strong writing skills are important for this role).

Closing date for application: Monday 2nd December

Interview date: Friday 13th December

You must be eligible to work in the UK

Job Purpose

We are seeking a creative and driven philanthropy manager to join our team on a permanent basis. Working alongside members of the wider team, you will help deliver the best possible experience to some of the charity’s most committed donors through a mixture of bespoke events, personalised communications, and recognition opportunities across our hospital sites.

Specifically, this role will lead the team’s efforts in working with our mid-level donors, developing our first ever patrons’ programme and providing them with a gold-standard experience that ensures continued support of the Royal Free Charity.

You will play an important role within our philanthropy & campaigns team, helping to build relationships, and increase income, in a pivotal year for the charity. The role will offer significant scope for development, giving you the opportunity to grow your relationship-building, communication, and project management skills in a supportive, ambitious, and high-performing team.

The role reports to the senior philanthropy manager.

Responsibilities

Leading the Royal Free Charity’s patrons’ programme

· Lead all aspects of the Royal Free Charity’s patrons’ programme, from recruitment through to stewardship and renewal efforts.

· Work with senior stakeholders to develop and launch a new strategy for the programme, illustrating the potential overlap between patronage and other areas of support for the charity, as well as opportunities to uplift levels of support or additional gifts.

· Manage the day-to-day delivery of the patrons’ programme including coordinating the renewals process and responding to enquiries.

· Effectively promote the programme across a range of audiences, working with colleagues to identify and recruit prospects and deliver retention activity to uplift individuals to patronage and beyond.

· Develop and deliver the engagement programme for patrons, collaborating with colleagues on stewardship and cultivation plans including a programme of communications and touchpoints, including events.

· Draft engaging materials, such as letters, invitations, and thank you communications, to ensure patrons feel valued and have a positive donor experience.

· Support colleagues who manage relationships with patrons by ensuring key materials are shared, and monitoring when annual renewals are due.

· Manage updates to patron recognition across our hospital sites, ensuring names are listed in accordance with donor wishes, and are added or removed at the appropriate time. 

Leading the Royal Free Charity’s mid-level programme

· Alongside the patrons’ programme, lead and deliver a mid-level giving retention and recruitment strategy, for donors giving between £1,000 and £10,000 to the charity each year, working with colleagues to understand potential opportunities for uplift in giving.

· Support the development and delivery of engaging events, and bespoke communications for mid-level donors.

· Ensure that mid-level donors have the best possible experience of giving to the charity, by engaging with colleagues on the development of appeals to this audience, stewarding those giving at this level, and attracting new supporters to grow the programme.

· Contribute to analysis and commentary on the performance of the programme.

· Work with the public fundraising team to thank mid-level donors to fundraising appeals, creating updates and reports, and providing an excellent supporter experience to maximise the opportunity for a longer-term relationship beyond specific appeals.

· Work closely with charity colleagues and external suppliers to ensure fundraising activities are delivered to agreed plans, budgets, and timelines.

· Support the fundraising activities of the wider philanthropy & campaigns team through identifying donors who may give major gifts or be interested in legacy giving.

Cross-team working and individual development

· Lead the team’s work in stewarding existing legacy pledgers.

· Build relationships across the charity and with Royal Free London staff to enhance own work, raise the visibility of fundraising, and identify opportunities for collaboration.

· Represent the philanthropy & campaigns team, where appropriate, on cross-charity projects.

· Take time for personal development, contributing learning and ideas to the wider team.

· Keep up to date with fundraising sector trends and how they can be applied to our work.

· Undertake any other tasks commensurate with the role.

This job description is not exhaustive; the role will include other tasks and responsibilities commensurate with the post and subject to change to meet legislative requirements.

PERSON SPECIFICATION
Qualifications

No specific qualifications are required for this role.

Experience

Essential

· Experience in fundraising and donor development in the charity or cultural sector, or a similar setting.

· Experience of working with supporters, customers, clients, or the general public, delivering an excellent service on the phone, in person, and in written communications.

· Experience of creating high quality written documents, such as tailored letters, proposals, slide decks, or other professional materials.

· Experience of planning, delivering, and evaluating a project from start to finish.

Desirable

· Experience of developing longer term relationships with supporters, clients, or equivalent audiences.

· Experience of leading on the creation and implementation of innovative events that are tailored towards a specific audience’s interests.

· Knowledge of fundraising regulations and best practice including Gift Aid and GDPR.

Skills and knowledge

· A keen interest in the fundraising sector, with a desire to learn and grow in the role.

· A passion for relationship-building, and working with a diverse range of audiences.

· Exceptional customer service skills.

· A positive can-do attitude and approach towards problem solving.

· Outstanding organisation skills, with the ability to juggle workload whilst maintaining an excellent service level to donors, charity colleagues, and external suppliers.

· A collaborative approach to working with other members of the team and senior stakeholders.

· Excellent written communication skills, with a strong eye for detail.

· Ability to deal with sensitive information in a confidential and professional manner.

· Comfortable with, and interested in, working in a healthcare related setting.

· Excellent IT skills, including a thorough knowledge of MS application (Word, Excel, PowerPoint and Teams), and a willingness to learn new skills, such as how to use the relationship management database, Raisers Edge NXT.

· Engagement with equal opportunities, diversity and inclusion, and a commitment to act in accordance with best practice in these areas.

BENEFITS

Core benefits

· 25 days of paid holiday, plus three day office closure rest period between Christmas and New Year, and UK bank holidays. This increases to 30 days leave after five completed years of continuous employment (all leave is pro rata for part time employees).

· A contributory pension scheme, where we match your 4% contribution towards your pension. If you choose to increase your payments into your pension scheme, we’ll match your contribution up to 9%.

· A sick pay package that offers one month’s full pay and one month’s half pay in any 12-month period if you’ve been with us for less than two years. This rises to two months’ full pay and two months’ half pay in any 12-month period after two years of continuous employment.

· Occupational maternity pay and paternity pay packages that provide more generous support than statutory pay alone.

· A flexible working policy to support our employees’ work/life balance.

Support for your financial wellbeing

· Expert financial advice from our financial partner, the London Credit Union

· Salary Sacrifice Scheme

· Savings on purchases with the Blue Light Card

· Our Death in Service benefit

Support for your health and wellbeing

· Subsidised gym, pool and classes at our Rec Club in Hampstead

· Secure bicycle parking and shower facilities at our Hampstead site

· Fortnightly guided meditation

· Free massage therapy from our complementary therapy team

· Menopause peer support group

· Employee Assistance Programme offering 24-hour access to free confidential

advice and support on work and personal issues.

Fundraising department

Our dynamic fundraising department generated £4.5 million through donations in 2023/2024, and we are now preparing for an ambitious multi-million-pound campaign in support of a ground-breaking cancer centre on the Royal Free Hospital site.

We pride ourselves on being supporter focused and agile, working at the heart of the charity to deliver impact for patients and staff across our hospitals.

Responsible for attracting and retaining donors, and delivering an outstanding supporter experience, the fundraising department comprises two teams which work closely together to achieve our shared objectives:

· Our Philanthropy & Campaigns team builds relationships with individual philanthropists, trusts, foundations, corporate organisations, and intermediaries, giving or facilitating donations of £10,000 or more to the charity each year. They lead major appeal activity for the charity, currently focused on the acquisition of a new surgical robot, our forthcoming cancer campaign, our essential volunteering, complementary therapy and support services, the charity’s first patron programme, and special events to support these activities.

· Our Public Fundraising team harnesses the support and energy of individuals and groups, helping them to give back in the way that works for them. This includes committed giving, in memory support, gifts in wills, and fundraising events and challenges. Our database and supporter care teams sit within public fundraising, with their work underpinning and supporting the entire department.

Building on our achievements, our board of trustees has agreed to invest in expanding the fundraising team to develop a sustainable infrastructure that will support our growth ambitions.