Programmes Manager Jobs in City Of London, England
Vision
We are committed to building a society which enables people who draw on social care to live fulfilling lives.
The role:
A great opportunity for you to join our small friendly team and make a real difference to people’s lives by:
· Playing a pivotal role in providing operational and strategic leadership in the financial management of SCIE
· Leading the Finance Team on all aspects of SCIE’s day-to-day financial operations to ensure financial health, long-term sustainability and compliance with polices, charity legislation and other relevant financial standards
· Leading on the process of preparing and setting budgets, financial forecasting and reporting, liaising closely with the Director of Finance and Corporate Resources and budget holders as appropriate
· Lead on the timely preparation and production of the monthly management accounts, ensuring income and expenditure is recognised accurately with appropriate, supporting audit documentation in place
· Lead on the critical undertaking of required financial due diligence approval checks against the raising of our client sales invoices, monthly payroll submissions, fortnightly BACS runs, cash flow management and bank reconciliations
· Leading on SCIE’s annual external audit, including the preparation of our statutory accounts, ensuring compliance with all relevant charity legislation, regulations and financial reporting standards
What we are looking for:
· Achievement of a recognised, fully qualified professional Accountancy qualification (for example, ACA, ACCA, CIMA or equivalent)
· A dynamic and experienced individual, with proven experience in a senior financial management role, ideally within the charity sector
· Proficient in preparing, analysing and presenting financial statements (income statement, balance sheet and cashflow statement).
· Excellent communication and interpersonal skills, including the ability to explain financial processes to non-financial staff.
· Strategic thinker with a proactive approach to problem-solving and decision-making
· Proven IT skills, including a high-level proficiency in Microsoft Office packages, with a strong knowledge of Excel’s functions and formulas
· Proficient in financial management software and tools
What we offer in return.
We offer excellent staff benefits including a competitive salary and homeworking allowance. We provide an employer pension contribution above the statutory minimum, an award-winning employee assistance programme, and an attractive holiday package which rises with length of service.
If you would like to access the application form in a different format or if would like any assistance that might help improve your experience while completing the application, please contact us.
The client requests no contact from agencies or media sales.
Job Title: Systems Analyst (Salesforce)
Salary: £43,000
Contract Type: Permanent, ideally, full-time (35 hours per week) although part-time or flexible hours may be considered
Working location: Home based. The post holder should expect to come into the London based office a maximum of three days per quarter.
Reporting to: Systems and Data Manager
BACKGROUND
The latest research suggesting that the number of children and young people at risk of hunger has rocketed to three million means that one in five children don't have enough to eat.
When a child is too hungry to learn, when they’re aching for something to eat, they can’t concentrate. They can’t absorb information. Big feelings and worries can be impossible to control. They fall behind in their studies.
Magic Breakfast provide a nutritious and filling breakfast to over 200,000 children and young people every school day. We work with schools in areas of high disadvantage, helping staff target the children most in need without barrier or stigma.
Magic Breakfast are ambitious to grow our impact to remove hunger as a barrier to learning for all children and young people in the UK. To do this, we need to continue to grow our fundraised income, of which new corporate income is a significant element.
JOB PURPOSE
We are seeking a Salesforce expert who is looking for an exciting opportunity to play an instrumental part in the implementation and ongoing development of Magic Breakfast’s technology and data transformation. In this multi-faceted position, you’ll lead on shaping scalable solutions that will enhance operational efficiency and enable accurate data-driven decision making.
Your expertise will be critical in shaping how the organisation gathers, analyses and utilises data to automate workflows, generate reports and dashboards, and ultimately achieve our strategic objectives.
KEY RESPONSIBILITIES:
System analysis and development
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Lead on the development and optimisation of the organisation’s Salesforce environment to meet evolving business needs and enhance operational efficiency
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Collaborate with internal stakeholders to identify requirements and translate them into scalable Salesforce solutions
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Provide expert advice and guidance to influence and shape solutions that effectively handle data collection, data aggregation, workflow automation, and reports utilising Salesforce
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Support the integration of Salesforce with other systems in the organisation’s infrastructure (for example, Business Central, FormAssembly, fundraising platforms etc.)
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Contribute to the delivery of business process automation roadmap to support organisational objectives
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Gather and analyse information and feedback to support future development phases of the solution.
System administration and user support
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Provide support for core services by handling incidents, undertaking investigation, working with colleagues to confirm bugs and providing clear and timely communication with users; triaging points for escalation to the Systems and Data Manager
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Create and maintain a comprehensive Salesforce backlog, prioritising enhancements, bug fixes, and feature requests while ensuring effective management of technical debt to maintain system health and scalability
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Lead contact for day-to-day relationship with external Salesforce support partner; escalating to the Systems and Data Manager where necessary
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Monitoring and governing day to day user activity
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Reporting on platform health and user engagement
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Keep up to date with technological advancements and proactively make suggestions for improvements
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Create technical documentation and deliver training across various levels of Magic Breakfast.
General:
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Contribute to team meetings, sharing best practice and supporting team members where necessary
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Help to maintain a positive working environment, keeping the vision of Magic Breakfast at the heart of everything we do
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Uphold a culture that encourages curiosity, continuous improvement, optimism, and a steadfast commitment to social impact
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Work collaboratively across the organisation more widely to build good working relations across the organisation and provide ad-hoc support to other teams and members of staff
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Adhere to all Magic Breakfast policies and procedures
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Ensure that all activity is compliant with current legislation, GDPR and child safeguarding requirements
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Participate in occasional work-related events at external venues and perform support related activities as required be willing to undertake occasional work outside of regular office hours and UK travel
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Undertake any other duties commensurate with the role
PERSON SPECIFICATION:
Skills and abilities
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Excellent communication skills to collaborate effectively with both technical and non-technical stakeholders
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Strong analytical and problem-solving skills to identify roadblocks and develop innovative solutions
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Keen eye for detail to ensure data accuracy and consistency
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Strong organisational skills to prioritise and manage multiple tasks and meet deadlines effectively
Knowledge and experience
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Significant experience and in-depth knowledge of Salesforce administration, system analysis and development; nonprofit success pack or Nonprofit Cloud specific experience desired but not essential
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Candidates will be expected to have experience and preferably Salesforce Administration qualifications with demonstrable experience in:
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developing Salesforce automations (Flow) with demonstrable impact on improving operational efficiencies and business processes
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translating business requirements into scalable Salesforce solutions
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working with API endpoints and of data mapping
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creating process documentation and training material
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delivering demonstrable benefits to organisations through Salesforce development
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developing and training team members to share Salesforce knowledge.
Other
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Passion for Magic Breakfast’s mission of ensuring that no child is too hungry to learn.
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Shared commitment to our values and active contributor to our enabled and empowered culture
WHAT WE OFFER
At Magic Breakfast we value our employees and work hard to develop offer a supportive, respectful culture which enables everyone to bring their whole self to work.
Please click below for our job pack
APPLICATION PROCCESS
Should you wish to discuss the role before applying please email our People and Culture Team, hr @magicbreakfast. com
Shortlisting - 8th - 10th October
Interview 1 - 16th - 17th October
Interview 2 - 24th October
We reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
The client requests no contact from agencies or media sales.
We are looking for a Finance and Operations Officer to help support our growing team. We welcome anyone to apply who possess the qualities and behaviours outlined or who believes they can learn them fast. You will be joining an inclusive and supportive team who welcome people from all backgrounds. What’s important isn’t your level of education or the opportunities which you have had, it’s about you and how you seize the opportunities ahead of you. The successful candidate will work with the Head of Finance and Operations to ensure the Charity’s infrastructure continues to develop at pace to provide the operational support necessary to deliver the work. They will also provide administrative support to the Chief Executive and the wider team. This is a part time, permanent role.
The successful candidate will be
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Driven to ensure our workplace is run as efficiently as can be
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Displaying exceptional organisational skills and a keen eye for details
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Able to manage competing priorities
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Willing to get stuck in - we’re a small team and everyone pitches in
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A self-starter who takes initiatives
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An enthusiastic team player
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Sharing our values and sympathetic to the cause we are fighting for
The Finance and Operations Officer will provide general support to the Head of Finance and Operations across the following areas:
Office Management
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Managing day-to-day relationship with landlord
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Ensuring office meets all health & safety requirements
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Managing purchases of stationery and office equipment
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Booking meeting rooms
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Organising catering for internal meetings
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Supporting with new office search and move to new premises
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Liaising with utility, cleaning and security providers in new premises if required
Human Resources
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Liaising with the external HR providers regarding employee documents
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Maintaining employee personnel records ensuring that all annual leave and sick leave is recorded correctly
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Assisting in the recruitment of new posts
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Onboarding and welcoming new employees, including ensuring newcomers have the necessary IT and office equipment and access to the required IT systems
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Coordinate annual staff surveys and collate responses
Operations
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Assisting the CEO and the wider team with administrative tasks
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Liaising with our external IT providers to ensuring all IT equipment is functioning and replaced when required
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Organising away days and other large meetings
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Reviewing/renewing supplier contracts annually (including insurance provider)
Governance
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Organising Trustee meetings
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Attending and taking notes at specific meetings (e.g. Trustee, Advisory Board, team away days)
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Updating the Charity Commission for changes in Trustees and submission of annual returns
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Ensuring all policy documents are up to date and reviewed within the correct time frame
Finance
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Processing invoices and expenses and coordinating twice monthly payment runs
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Reconciliation of the monthly corporate card bills
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Keeping the fixed asset register up-to-date
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Bank account administration
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Collation of information for the auditors
We are looking for someone who can demonstrate the following skills and experiences:
Essential
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Reliable, trustworthy and discreet
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Excellent organisational skills
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Confident user of Microsoft or Google packages, in particular excel spreadsheets or google sheets, Word or google docs
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Good written and verbal communication skills
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Good numeracy skills
Desirable
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Previous experience as personal assistant or office manager
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Demonstrable interest in mental health and other key issues on which the charity works
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Previous bookkeeping experience including use of accounting software
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Comfortable using IT systems generally (e.g. online banking, web-based platforms)
Terms and Conditions
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Location: Money and Mental Health’s central London office for at least 2 days per week with option for home working the rest of the time. The office is wheelchair accessible.
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Hours: 3 to 4 days (22.5 to 30 hours) a week. The charity has a flexible working policy with core hours of 10am - 3pm and remaining contracted hours distributed throughout the week flexibly. We are open to discussing other flexible arrangements, such as accommodating school runs.
Benefits
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Holidays: 28 days p.a. (including 3 days of annual leave between Christmas and New Year when the office is closed) plus bank holidays, adjusted for the part-time nature of this post and therefore calculated on a pro rata basis.
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Pension: Opportunity to be enrolled in the work pension scheme (subject to meeting standard auto-enrollment qualifying criteria). After auto-enrollment the charity will make a monthly contribution to the scheme equivalent to 5.5% of the monthly gross salary you receive, subject to you making a minimum contribution of 2.5% of the monthly gross salary you receive.
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Enhanced maternity/paternity/parental and adoption leave: All employees eligible for Statutory Maternity/Paternity/Shared Parental and Adoption Pay receive 90% of their earnings for up to 12 weeks
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An Employee Assistance Programme
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Cycle To Work Scheme (up to £1000 loan for bike)
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Season Ticket Loan Scheme
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Annual training budget of £500, subject to the financial health of the Charity
Equal Opportunities and Mindful Employer
We are an equal opportunities employer and Mindful Employer and welcome applications from all, including those with lived experience of a mental health condition and other under-represented groups. We are also committed to improving employment opportunities in the charity sector for minority ethnic groups, and are particularly keen to receive applications from members of diverse ethnic communities. We are also happy to discuss any reasonable adjustments individuals may require in the recruitment process or once in post.
The client requests no contact from agencies or media sales.
Place2Be needs to recruit & support nearly one thousand Counsellors on Placement annually to provide 1:1 therapeutic support to children and young people in our partner schools. As a Counsellor on Placement Administrator, working as part of a passionate team led by the Placements Manager, you will lead on the recruitment administration and onboarding checks for Counsellors on Placement joining Place2Be. You will work closely with the Counsellor on Placement Officers to ensure Counsellors on Placement are recruited and placed in schools in a timely manner, from their first enquiry through to their first day in school.
You will be a key point of contact for Counsellors on Placement, Area Managers and other key stakeholders throughout the process. You will have proven experience in administration, alongside an enthusiastic and flexible approach to work, strong interpersonal skills, and a genuine passion to make a difference.
For a career with purpose, this is your place.
Recruitment Process
As part of your application you will need to answer some shortlisting questions. Please answer these as fully as you can, we recommend using the STAR model. Situation, Task, Action Result. Your answers will be used in the shortlisting process.
Closing date for applications: Midnight on the 6 October 2024
Interview date: 14 & 15 October 2024
Our Benefits
When you work at Place2Be –whether that's in a school, supporting families, providing clinical supervision, or in IT, Finance, or Fundraising –every role can make the difference to a young person. To achieve this, we ask that you bring your best self to your role and our commitment to you, is to welcome you into our community, and help you progress. Because we know that you being at your best, means the best outcomes for the children we support.
Here’s just a few things we have on offer:
- Annual Leave that increases with service
- Comprehensive learning and development to enable you to progress your career
- 5% contributory pension scheme
- Life assurance of four times your annual salary
- A comprehensive employee assistance programme
- Mobile Phone Discounts (EE network)
- Wellbeing days to allow you some ‘you’ time
- Christmas holidays closure period in addition to your annual leave
We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented within our organization.
Please note if we receive a high volume of applications, we may close this vacancy early. If you are interested, please apply asap.
Safeguarding the young people we support is our top priority. We are committed to recruiting candidates who share this commitment to safeguarding, and we therefore apply robust recruitment and selection procedures to ensure all candidates are appropriate for the roles they apply for and are appropriately screened prior to appointment including DBS checks and social media background checks.
we believe every child should have easy access to mental health support whenever they need it.
The client requests no contact from agencies or media sales.
ABOUT AID ALLIANCE
The Aid Alliance is a collaboration between 25 leading international development NGOs, hosted by the sector trade body BOND. Aid Alliance aims to defend the UK’s commitment to Overseas Development Assistance (ODA) of 0.7% of GNI, campaign for the return of Department for International Development as an independent government department, and to shift the debate to one focused on improving aid quality, rather than questioning aid quantity.
The Campaign to defend aid and development is a collaboration between 25 leading international development NGOs, hosted by the sector trade body Bond. The Campaign aims to restore and defend the UK’s commitment to Overseas Development Assistance (ODA) back to 0.7% of GNI, campaign for the return of Department for International Development as an independent government department, and to shift the debate to one focused on improving aid quality, rather than questioning aid quantity.
MAIN PURPOSE OF THE JOB
Supporting the area Field Organiser, in their work with groups of local people in and around small towns across the county in which they are based, this role will both organise and mobilise members of the public to take actions supportive of overseas aid and international development, including the climate crisis. As part of a team, you will help build an active local community presence to support the Campaigns aims in key locations across England. The ideal candidate will have excellent interpersonal skills, excellent organisation, logistical and administrative skills, with a strong commitment to the aims of the Campaign.
Candidates should be based in one of the following areas:
- Durham
- North Yorkshire
- Northumberland
- Tyne and Wear
Applicants should specify in their cover letter which area they are based in.
MAIN RESPONSIBILITIES
- Building relationships with key local networks and volunteers
- Research and analysis of key locations
- Administration of meetings and events designed to engage with local audiences, leading and chairing meetings as required. Support the rest of the Field Organiser team with sourcing venues and budget management
- Maintenance social media channels (Facebook)
- Collaborating with working group colleagues as required
PERSON SPECIFICATION
- Experience of field organising and working with community groups, social movements or in local charity fundraising is desirable
- Excellent interpersonal skills, specifically relating to members of the public, especially recently retired volunteers or activists
- Strong organizational skills
- Lived experience of local communities and demonstrable knowledge of specific local areas in their home county.
Essential Criteria - The Candidate will need to have a full driving licence.
BENEFITS
Bond offers a competitive salary and benefits package including:
- 27 Days Annual Leave + Bank Holidays, with additional staff privilege days, normally between Christmas and New Year
- 7% pension contributions (staff pay 3.5%)
- Flexible working hours
- Staff Development days
- Perk Box access
- Employee Assistance Programme
- WeCare (Health and wellbeing services, including access to 24/7 online GP services, second medical opinion, mental health support such as counselling, guidance from health professionals, burnout prevention, life event counselling, get fit programmes, nutritionist advice, etc. – for staff and immediate family)
- Interest free season ticket loan
HOW TO APPLY
To apply submit your CV and cover letter by midnight on Thursday 17th October 2024.
In the cover letter we expect you to set out:
- Why you are interested in this role
- How you meet the role requirements
- Your understanding of equity, diversity, inclusion and why it matters in this role
BOND AND EQUAL OPPORTUNITIES
Bond values diversity and works to advance equity and inclusion. All staff have a responsibility to ensure that they are being open, accepting and respectful to all that they come into contact with within their work at Bond, regardless their protected characteristics. Acting in accordance with the EDI policy, Bond staff must contribute to our inclusive organisational culture ensuring that they are aware of and respond appropriately to micro-aggressions, racism, sexism, LQBTQ+ misconduct and disability equity. Bond Staff must not be bystanders, and must report when they witness any unacceptable behaviour.
In order to assess and ensure the continued effectiveness of Bond’s Equal Opportunities Policy, all applicants are asked to complete a short questionnaire when applying. You are not obliged to answer the questions but the more information you supply the more effectively we can monitor our equal opportunity practices. Completion of all questions is voluntary and failure to answer any question(s) will not affect your application in any way.
The information you supply will be treated in confidence and will not be seen by any member of the selection panel responsible for the appointment. The questionnaire will be detached from your CV and cover letter, stored anonymously and used purely to provide statistics for monitoring purposes.
SUBJECT OF EMPLOYMENT AT BOND
If successful, you must have the right to work for the duration of your contract at Bond. All offers of employment will be subject to satisfactory references. Bond also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
PRIVACY NOTICE FOR APPLICANTS
Our Privacy notice for applicants can be found by clicking apply.
The client requests no contact from agencies or media sales.
Purpose of the job
The Head of Policy & Public Affairs is responsible for leading UK Youth’s influencing work with Westminster, devolved administrations, and local government. They will lead our advocacy for ambitious and actionable policies that will help unlock youth work for all young people. They will ensure that our policy recommendations are informed by the strongest available evidence, meaningful youth involvement, and the expertise of youth workers. Working closely with the Policy Manager and our Senior Leadership Team, they will develop strong relationships with external stakeholders within the youth sector and government to gain buy-in for our policy priorities.
To read the full Job description for this role, please download via the pdf link below.
Who we are
UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that the youth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes.
UK Youth plays a unique role in addressing the lack of investment in the youth sector, the lack of cross-sector understanding in how youth work makes a difference, and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. Come and be a part of this change.
Why work at UK Youth?
UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We have influence as a sector-supporting infrastructure body, a direct delivery partner and a campaigner for social change. As outlined in our 2025 #unlockingyouthwork strategy, we believe youth work is a catalyst for change that young people need now more than ever. We play a unique role in addressing; the lack of investment into the youth sector, the lack of cross-sector understanding of how youth work makes a difference and the limited opportunities to embed effective solutions.
We are building a movement of change; galvanising likeminded individuals, organisations, government, and businesses from all sectors, to work together and deliver system change for all young people. Together we will create a society that understands, champions, and delivers effective youth work for all.
What we can offer you
We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:
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Flexible/Agile Working
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27 days annual leave plus bank holidays (pro rata for part time employees)
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Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity
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Other training available in support of your personal and professional development
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Pension scheme (currently UK Youth match employee contributions up to 5%)
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Membership of our life insurance scheme which would pay-out up to 4 times your salary
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Employee Assistance Programme to support employees both professionally and personally
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20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.
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IT equipment provided for the duration of contract
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CycleScheme and TechScheme
How to apply
If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.
Closing date: 7th October 2024 at 11:59pm (Midnight)
First round interview dates proposed: week commencing 21st October 2024
Please note, candidates selected for the interview stage may be asked to share their CV with the hiring team.
As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.
The client requests no contact from agencies or media sales.
This is a training position with the post holders undertaking training at Kings College London as well as working in our face to face frontline Mental Health Support Teams in schools and/or community services. You will be taught to deliver evidence based guided self-help interventions for children and young people experiencing mild to moderate mental health difficulties. The post holders will use their newly developed skills to support children, young people and parent/carers who are referred into the MHST or community services and you will receive clinical supervision to support your professional development.
Please read the Job Descriptions and Person Specifications before applying for the role and note that an application to Kings College London Post Graduate Diploma in Child and Young Persons Psychological Trainings must be made at the same time as your application to CDI/OTR. It is crucially important that you read the University guidance.
Information about the Training & the Job Role
This is a fixed term post with this training year funded by the NHS. After successful completion of the course the fixed term training contract will end however we will seek recurrent funding. Applicants will be encouraged to stay within their existing service providers or apply for vacant posts within our services and will be provided support and advice in job applications.
This full-time role will be best suited for applicants who are able to balance a busy work and study schedule, with frequent travel across different sites for university and work. You will be an employee at CDI or OTR but also enrolled on a Postgraduate Diploma course. As this is a Postgraduate level training, you will be required to study and perform at academic level. Applicants must be prepared to work towards their studies outside of protected study time (such as on weekends and after work). Protected study time or teaching days are typically 2 days a week during term (with possibility of extra university days near the start) and will be a mixture of in person and online sessions. Applicants must be willing to travel into London to attend their lectures.
The Postgraduate Diploma in Child and Young Person Psychological Trainings (CYP-PT) Education Mental Health Practice (EMHP) & Children’s Wellbeing Practitioner (CWP)
All applicants to the programmes above will be required to undertake Postgraduate Diploma level training at Kings College London alongside a work placement. Please note that you will need to submit an application form to Kings College London for a place on the Postgraduate Diploma in Child and Young Person Psychological Trainings (CYP-PT), in addition to the job application that you make to us. It is strongly advised to submit an early application to prevent the delay of a decision.
Following success at the job interview all trainees will be required to attend teaching for up to three days per week for one year. Teaching and lectures will be mostly based at King’s College London Campus in Denmark Hill. Students will be taught using a combination of lecture style workshops and small group seminars. Assessment on the programme will comprise of a combination or written, oral and video assessments. On successful completion of the course, students will graduate with a Postgraduate Diploma in Education Mental Health Practice or Children’s Wellbeing Practice.
Entrance criteria is detailed in the Person Specification and applications to the programme will be reviewed against this - applicants who do not fulfil the academic criteria may still be considered on a case-by-case basis.
Note that applications will not be considered from applicants who are formally registered (or re-sitting examinations) for another programme of study at KCL or any other Higher Education Institution.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Head of Corporate Partnerships
Manager: Director of Income & Engagement
Direct reports: 4
Location: Hybrid work with 40% from Breaking Barriers’ office in London (71-91 Aldwych, WC2B 4HN)
Salary: £50,000 - £54,000
Hours: 5 days per week (37.5 hours) but open to part-time (26 hours minimum), and flexible working arrangements.
Contract: FTC for 1 year (maternity cover)
Overall purpose
The Head of Corporate Partnerships is a key leadership role within the Income and Engagement Directorate. Breaking Barriers’ relationship with corporate partners is the USP upon which our growth and success as an organisation has been built. The Head of Corporate Partnerships has accountability for generating income, impact and influence from the private sector, and for leading a high-performing team to achieve ambitious growth and scale for refugees around the UK.
As Breaking Barriers has grown from a start-up organisation to a now 60-strong team raising c. £4m and supporting more than 1,200 refugees annually, our corporate partnerships have expanded beyond our original London base to be nationwide partnerships with a wide range of businesses and employers. Our corporate partners have been crucial in enabling our growth and will be crucial to delivering upon the ambition of our 2030 goals. The Head of Corporate Partnerships is an essential role that will make this ambition a reality.
You will lead a team to deliver outstanding partnerships management of a range of strategic and multi-faceted relationships with a portfolio of c.50 businesses alongside leading strategy for business development. Leading by example you will own a number of our key relationships to drive growth, whilst bringing your experience to bear to coach your team and ensure structures and processes are in place to enable high performance.
You will be:
- a creative and strategic thinker who doesn’t feel bound by traditional approaches to charity / corporate relationships,
- a keen collaborator, working closely with colleagues in our Services directorate to deliver high impact employability programmes for our refugee clients, and with the Head of Philanthropy and Head of Public Engagement to identify and drive cross-fundraising opportunities,
- an outstanding communicator, comfortable and confident in your ability to engage a wide range of stakeholders across the worlds of CSR, DEI and employability, and across the private, public, and third sectors representing Breaking Barriers at a senior level.
The Head of Corporate Partnerships will be part of Breaking Barriers’ Joint Leadership Team and will have overall strategic and budget responsibility for Corporate Partnerships. They will be a visible leader within the Income and Engagement Directorate and across the organisation, and will contribute to a culture of creativity, growth, innovation and entrepreneurialism that will drive us to achieve our 2030 goals.
This is a hugely exciting opportunity to join an entrepreneurial organisation with an enviable track record of growth, and a leadership team and Board prepared to back investment in fundraising. The Head of Corporate Partnerships will be someone driven and excited by the opportunity to develop further a function operating to the highest standards and generating impactful and innovative partnerships with a diverse group of businesses. They will be motivated to ensure that all people of refugee background in the UK have a fair chance to gain meaningful employment and will be ambitious to play a central role in helping Breaking Barriers to achieve it's 2030 goals.
To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.
Other considerations
- As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include obtaining references and verifying a candidate’s identity and right to work in the UK.
- We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.
How to apply
If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:
- Why you are interested in the role
- What skills you would bring to be successful in this role
- Any experience you would like to highlight
- Any reasonable adjustments you require for the interview process
- Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)
Please note that applications without a covering letter will not be considered.
Closing date for applications is 11:30pm on Sunday 29th September. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.
We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background.
If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).
Breaking Barriers exists so that every refugee can access meaningful employment and build a new life.
Head of Operations
We’re looking for a Head of Operations to support the ongoing growth and development of an exciting charitable organisation.
Position: Head of Operations
Location: Remote, with occasional UK travel to meetings and events (travelling expenses and subsistence paid)
Hours: Part-time: 0.6FTE – 08.FTE
Contract: 2-year fixed-term contract
Salary: Up to £43,000 pro-rata depending on experience
Closing date: 12 noon Friday 4th October
About the role:
We are seeking a Head of Operations to work with the CEO and senior leadership team to manage a broad scope of operational functions, including workplace governance, people management, digital support, data and risk management. The Head of Operations will be a collaborative and hands-on professional with project and people management skills, a track record of operational change management, and the ability to inspire colleagues in new ways of working that ensure the efficient day-to-day running of the Foundation - driving system, quality and process improvements.
Key areas of responsibility include:
- Working with the CEO to deliver effective day-to-day operations for the organisation, managing the Operational Excellence Workstream and our approach to Quality.
- Oversee HR, culture and people function, including recruitment, retention, performance evaluation, employee learning & development, working with our external HR advisors when required.
- Promote a culture of equity, inclusion and collaboration, nurturing a positive and supportive environment for all.
- Embed cross-team working, building key relationships and highlighting synergies across our working practices to deliver efficiencies and improvements.
- Oversee compliance with relevant legal, regulatory, and ethical standards, ensuring all policies are current and regularly reviewed, including annual review by trustees (e.g. GDPR, Charities Commission) and manage our Complaints process.
- Lead on the management and implementation of safeguarding - ensuring appropriate policies, training and guidance are regularly reviewed.
- Support the CEO in maintaining strong governance and adherence to best practices in charity governance and reporting, including keeping the risk register up to date and progressing actions.
- Produce management reports for the CEO and Trustees as required, supporting the Annual Report & Accounts production and Board of Trustees administration.
- Oversee cyber security and coordinate IT support services, including the Foundation’s IT and digital platforms – maintaining licenses, agreements and contracts.
Essential knowledge, skills & experience include:
- Previous experience in a Senior Operations management role, preferably in a charity or not-for-profit setting
- Strong leadership qualities to lead operations and fulfil an executive function
- Reliable with a high level of discretion and integrity – able to deal with sensitive and confidential matters
- Excellent IT and digital skills including Microsoft Office 365. Skilled in using workplace systems including Teams and SharePoint
- Exceptional interpersonal, verbal and written communication skills
- Experience of managing compliance and risk, including safeguarding and GDPR – able to identify and respond to organisational risks
- Exceptional people management and coaching skills with experience of managing HR and L&D functions
- Excellent project management and organisational skills, able to multi-task with attention to detail
- Demonstrable commitment to ED&I, and actioning this through an inclusive culture and positive working practices
- Strong analytical and problem-solving skills
- Risk management: able to identify and manage organisational risks and operational issues
About the organisation:
The Employer is a UK charity that helps people rebuild their lives after gambling harm. The foundation's programs focus on:
- Restoring mental, physical and emotional wellbeing
- Overcoming isolation and reconnecting with a healthier support network
- Rediscovering confidence and self-belief
- Identifying practical coping strategies
The foundation's programs are free and include support from Recovery Coaches who have their own lived experience of gambling harm. The programs help people build stronger, more holistic recovery capital, in order to sustain a positive recovery with reduced vulnerability to relapse
How to apply
Send your CV and a cover letter before the closing date. Your letter should explain your skills and interests and what you would bring to the role. Please explain why you are motivated to apply for this role, applications without cover letters will not be considered.
Diversity, Inclusion and Safeguarding
The employer is committed to creating an inclusive culture. We understand the importance of incorporating all aspects of diversity, equity, and inclusion in everything we do. We aspire to increase the diversity of our team, and we encourage candidates with a range of work and life experiences to apply, in particular people from ethnic minority groups, who are underrepresented in our organisation.
We believe everyone should feel safe in their working environment and be supported to achieve their potential. This role will require an Enhanced DBS check and be subject to satisfactory references and online checks, but experience with the CJS is not an automatic barrier to joining our team.
You may also have experience in areas such as: Director of Operations, Operations Director, Operations Manager, Head of Operations, Regional Operations Director, Multi-site Manager, Multi-site Director, Senior Operations Manager, and Senior Operations Director.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.
The Role:
- Lead procurement activities including sourcing, purchase contracts, orders, and stock management.
- Oversee the delivery of trees for the Woodland Trust, crucial for achieving woodland creation, protection, and restoration targets.
- Institute an end-to-end procurement process, manage growing contracts, and respond to demand changes.
- Ensure effective stock control and efficient distribution.
- Lead a team supporting existing tree procurement processes and implement new systems for robust procurement and distribution
- Involved in funded projects related to seed sourcing and sector capacity building.
- Support the Woodland Trust's 10-year strategy, PlanTREES, contributing to the goal of creating 60,000 hectares of woodland across the UK
- This role includes a mix of working from home and at our main office in Grantham, Lincolnshire. Visits to Grantham would be required no more than once per quarter. There will also be quarterly visits to clients and suppliers with some overnight stays.
- This is a 12-month fixed term contract to cover maternity leave with a proposed start date of Monday 18th November 2024.
The Candidate:
- You are an experienced procurement professional with a strong background in managing supply chain challenges
- You have a comprehensive knowledge of procurement systems and deliver excellent service to stakeholders by being flexible and collaborative
- With exceptional relationship management skills, you serve as a key point of contact for internal stock users and nurseries
- You have strong decision-making abilities under pressure and the capacity to interpret complex datasets
- As a confident communicator, you engage in challenging conversations with key commercial partners to ensure the best value for money
- You have an excellent appreciation of the UK forestry, nursery, and seed supply sectors along with a detailed understanding of UKSIG Assurance.
- You can manage and monitor expenditure effectively, with potential for sound line management in a growing team.
- Additionally, you are confident in undertaking negotiations, managing contracts, and maintaining Service Level Agreements with third-party suppliers and contractors.
Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
• Enhanced Employer Pension
• Life Assurance
• Flexible & Hybrid Working Options
• Generous Annual Leave
• Enhanced Parental Pay
• Employee Assistance Programme
Commitment to Diversity & Inclusion: The Woodland Trust embraces diversity and inclusion. We want our team to reflect the UK's diverse community. We support people from all backgrounds to apply, especially those who are under-represented.
Application Advice: Even if you don't meet every requirement of the role, we would encourage you to apply. Your enthusiasm for the environment and our core values—Grow Together, Explore, Focus and Make it Count—are what matter most. We also keep our candidates’ personal details hidden from the hiring managers, so they do not see your CV until shortlisting is completed. Make sure that your Personal Statement clearly shows your experience and passion for the role.
Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. We look forward to hearing from you and working together to make a positive impact on our planet.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The Access to Justice Foundation is seeking a Development Officer to join us at an exciting time, as we launch new organisational and fundraising strategies. We are offering a unique opportunity to learn and apply your skills across a range of fundraising streams.
You will be responsible for promoting and administering pro bono costs orders, supporting volunteer organisers of our annual fundraising walks, and maintaining key stakeholder relationships and securing new donors (principally law firms and charitable trusts).
You will work closely with the Development Director (who oversees our fundraising and development strategy) and the other Development Officers (who will share responsibility for fundraising, alongside their broader promotion and awareness raising activity).
For the full job description, please download the applicant packet below.
The Access to Justice Foundation is the UK’s only national charity solely focused on providing funding and support for access to legal advice.
Associate Director Commercial
Salary: £70 - £80k
Role Type: Fixed term contract 12 months minimum (part or full-time, flexible working)
Location: London/Hybrid (attending monthly sessions in London, client meetings nationwide)
Role purpose
We are looking for a Commercial Senior Manager / Associate Director to drive the next phase of the No Interest Loan Scheme (NILS). The NILS pilot has already lent over £10 million to more than 13,000 financially vulnerable people, demonstrating the positive impact of affordable credit. This is a unique opportunity to lead a multi-million-pound programme through its final stages and oversee its strategic scaling for long-term sustainability.
The scheme is currently funded by HM Treasury, JP Morgan, and Fair4All Finance. We are looking for an experienced senior lead with a background in both commercial delivery and business case development, fluent in working with the public sector, mainstream finance, and civil society to oversee the final stages of the pilot delivery and to take charge of scaling up NILS.
Key Responsibilities
· Lead the No Interest Loan Scheme (NILS) Programme: Oversee the final delivery phase of the NILS pilot, with the Programme Delivery Manager
· Develop the Business Case: Build the long-term commercial model and business case for NILS, identifying sustainable funding solutions and influencing senior stakeholders
· Stakeholder Engagement: Manage relationships with key partners
· Scaling and Expansion: Work with financial services providers to expand NILS beyond the pilot
· Product Innovation: Collaborate with internal teams and external stakeholders to adapt and improve the NILS product
· Dissemination and Reporting: Share lessons learned from the pilot
· People Management: Lead the Programme Delivery Manager, providing strategic oversight
Beyond NILS
You will also work across other propositions to improve financial resilience for over 20 million people in the UK. This will include testing new products and services designed to meet the needs of financially vulnerable individuals.
About you
You will have a strong background in financial services, commercial delivery, and business case development, with proven experience leading large, multi-stakeholder programmes.
Essential Experience and Skills
· Extensive experience in stakeholder management
· Strong background in financial services, particularly consumer-facing products and their commercial delivery
· Expertise in business case development and commercial modelling for social impact initiatives
· Fluency in contractual management and supplier management
· Experience collaborating with investment professionals and structuring financial services that require lending capital
· People management experience
Desirable Experience
· Experience working with the public sector or civil service and an understanding of state aid / subsidy and procurement considerations
· Familiarity with economic and social impact cases for public interventions
Fair4All Finance is a not for profit organisation founded in 2019 to improve the financial wellbeing of people in vulnerable circumstances by increasing access to fair, affordable and appropriate financial products and services. Our vision is of a society where the long term financial wellbeing of all people is supported by a fair and accessible financial sector.
Benefits include:
· Pension, life assurance, critical illness, income protection, family leave
· 27 days holidays plus bank holidays, agile working, health cash plan, wellbeing hub
We are committed to being a diverse organisation that is truly representative of the people and communities we serve. Applications are welcome from people of any age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.
Applications
· Please apply ASAP.
· Interviews: September and October 2024
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Job Title: Retail Operations Administrator
Location: London
Salary: £27,104.62 per annum
Weekly Hours: 35
Reference: YMC1047962
About YMCA England & Wales:
At YMCA, we are committed to helping young people, families, and communities across England and Wales thrive. Our Retail Operations play a crucial role in supporting this mission by generating vital funds through our charity shops. If you are passionate about making a difference and eager to build your career within a purpose-driven organization, this could be the perfect opportunity for you.
Job Description:
We are seeking a detail-oriented and proactive administrator to join our team at YMCA England and Wales. In this role, you will provide essential administrative support to our field and support teams, ensuring smooth and efficient day-to-day activities. This is an excellent opportunity for an organised individual looking to advance their career in a fast-paced, supportive environment, with the potential to grow within the YMCA family.
Key Responsibilities:
- Print, pack, and dispatch resources to stores and field teams
- Respond to phone calls and emails, utilising standard templates where applicable
- Coordinate hotel and meeting room bookings for team meetings and events
- Provide administrative support to field and support teams
- Deliver exceptional customer service to stores and customers
- Perform accurate data entry and maintain administrative records
- Assist with other administrative tasks as needed to ensure operational efficiency
Skills we are looking for:
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Strong communication and customer service skills
- Excellent organisational abilities with a keen attention to detail
- Capacity to handle multiple tasks efficiently in a fast-paced environment
- Previous experience in retail is advantageous
Why join us?:
At YMCA, you’ll be part of a team that makes a real difference in the lives of people across England and Wales. We offer a welcoming, inclusive working environment and opportunities for career growth within the charity sector. If you are committed to supporting our mission and are ready to take on a dynamic administrative role, we’d love to hear from you!
What you can expect:
-Competitive pay and generous allowances regarding holidays, healthcare, pensions, life assurance and maternity/paternity/adoption leave, employee assistance programme, annual season ticket loan* and subsidised gym membership* (*upon successful completion of probation)
Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds, particularly those from disabled and Black, Asian and Minority Ethnic (BAME) candidates. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.
How to apply:
If you believe you have the skills and enthusiasm to excel in this role, please submit your CV.
The client requests no contact from agencies or media sales.
We are seeking an operational and people focussed Chief Operating Officer (COO) to join our Executive Team. You will drive development of all financial and operational management, processes and reporting, overseeing the organisation’s day-to-day operations including the leadership of Finance, People, Governance, Fundraising, Marketing and Communications and Digital.
The successful candidate will have held broad finance and operations positions, with a track record of interacting at Board level and presenting clear financial and management information. Whilst you don’t have to be financially qualified, we do need someone with strong financial acumen and demonstrable ability to monitor, interpret and communicate financial information effectively. You will have experience in implementing new and/or successful improvements to existing systems and processes, with a track record of driving organisational change. The post holder will have a good understanding of regulation and best practice alongside the ability to develop efficient processes and controls in line with our governance framework. Ensuring that people are at the centre of the Florence Nightingale Foundation (FNF) you will play a key role within the Executive team supporting the charity to achieve sustainable growth and delivery of efficient and effective services ensuring plans are developed and implemented, and targets are met.
You will have a passion for our purpose, commitment to our mission and alignment with our organisational values. Whilst being robust about process, you need to be able to flex to changing circumstances and be skilled at getting the best out of people as well as driving a culture of continuous improvement and learning. Crucially, you will be wholly committed to driving forward the core infrastructure for our work supporting nurses and midwives in leadership development to improve health and care outcomes.
This role provides a unique opportunity to inform, lead and shape the future of our impactful charitable mission and growth.
Principle Duties and Areas of Responsibility
Operational Leadership and Governance
- Overall accountability for the operations of the foundation
- Oversee and optimise internal processes and workflows to enhance efficiency and productivity
- Evaluate and improve overall performance by gathering, analysing and interpreting data and metrics
- Oversee robust risk management processes and protocols proactively identifying and mitigating potential risks
- Oversee the development of all necessary policies to ensure safe and healthy working environments
- Ensure FNF is compliant with all financial, tax, charity and legal requirements
Financial Management
- Oversee the development and monitoring of the financial strategy for the organisation, providing recommendations, information and guidance to the Trustees and Executive team to inform decision making
- Maintain and review polices and processes to ensure good financial controls are in place that meet both legal and tax requirements. This includes maintaining appropriate records and controls over restricted funds to ensure that these are used and reported appropriately
- Support the Finance Manager and Executive team in setting FNF’s annual budget, with robust analysis and justification of intended expenditure, financial forecasts, cashflow etc. securing active engagement and ownership from all internal budget holders
- Oversee the financial reports required to review progress against plans and forecasts throughout the year and ensuring these are disseminated and understood across the organisation
- Accountable for regular financial updates to Trustees including the Finance Investment Committee (FIC) and Board meetings along with the preparation of the financial aspects of the annual report and accounts
- Oversee the management and development of VAT reporting for FNF and trading subsidiary
- Oversee the financial aspect of FNF Global delivery to ensure compliance with HMRC
Systems and controls
- Lead in the development, implementation and monitoring of effective procurement systems and procedures, ensuring that FNF achieves best value and drives efficiencies through our external contracts
- Lead on the annual audit in accordance with current practice and the Charity Commissions Standard of Recommended Practice (SORP), liaising and managing the relationship with the auditors
- Oversee the operation of the payroll process and related HMRC contract ensuring that payments are made in an accurate and timely way
- Work with the Finance Committee to manage the investments for FNF, overseeing regular reviews of the investment policy and portfolio, liaising with external partners as necessary
Fundraising, Events, Marketing and Communications
- Provide leadership around income generation, making sure that this is located within the strategic framework and day to day thinking of the Foundation
- Provide leadership and direction for Marketing and Communications, ensuring that overall plans are in support of our strategic objectives
- Ensure all income generation activities from within this team are fully integrated across the Foundation, recognising the importance of inter departmental relationships
- Lead the team in the planning, communications, income generation and execution of the annual Florence Nightingale Commemoration Service and any similar high profile events.
Digital
- Provide strategic leadership in overseeing digital initiatives, guiding the development and execution of a comprehensive digital strategy
HR
- Provide expert professional judgement, advice, and guidance to the Executive and Senior Leadership teams in developing, monitoring, and implementing people strategies, policies and procedures, workforce and training that meet service needs.
- In partnership with the Head of Operations develop, communicate and implement the People and Culture Strategy.
- Support the ongoing development of a culture to enable the development of a workforce which is at the heart of the organisation, in which colleagues feel valued, safe, and respected.
- Build on our ability to work in agile and flexible ways, establishing innovative ways of working and providing outstanding learning and development opportunities for all colleagues.
- Create relevant and dynamic talent and succession plans, enabling us to develop and support our workforce as well as focus on the long-term skills and capabilities required within FNF
People Leadership
- Lead and develop the operations team, leading by example you will promote a positive and proactive culture, encouraging the team to work collaboratively across FNF
- Effectively manage the performance of the team, ensuring they are working on agreed objectives and outcomes
Person Specification
Experience, Knowledge, and Skills
- Proven experience as a senior leader in ideally a non-profit or public sector organisation
- Strong and extensive operations management experience, financial leadership and programme delivery
- Experience of working on projects to integrate systems and improve processes / ways of working would be highly desirable
- Demonstrated success in strategic planning, organisational development and stakeholder engagement
- Excellent leadership and team management skills, with the ability to inspire and motivate staff
- Exceptional communication and interpersonal abilities, capable of representing the charity effectively to external audience
- Experience of working with a Charity Board of Trustees
- Proven ability to develop a long term financial strategy and plans
- Experience of developing and implementing processes and policies as well as setting standards and targets aligned to organisation objectives
- A commitment to the charity's mission and values
- Excellent numerical and analytical skills with the ability to distil and communicate complex financial information in a way that is easy to understand
- Ability to think strategically, anticipating future trends and developing plans accordingly
- Encourage innovation and seek to understand best practice from both inside and outside the sector
- Strong financial acumen and demonstrable ability to monitor, interpret and communicate financial information effectively is essential
- ACCA/CIMA/ACA or an equivalent finance qualification is desirable
Competencies
- Able to demonstrate strong leadership inspiring teams to achieve strategic goals through collaboration and communication
- Develops and establishes strong relationships both internally and externally to enhance organisational partnerships and drive success
- Champions innovation fostering a culture of adaptability and forward thinking
- Comfortable with ambiguity, possesses the drive, energy and resilience to see through change
- Proactively oversees financial risk and governance, anticipating potential challenges and implementing pre-emptive measures to ensure resilience and assurance.
- Sound judgement to make informed decisions and balance competing demands, even in complex or ambiguous situations.
First Interviews will be held on: 21st October 2024
Strictly no agencies please.
The client requests no contact from agencies or media sales.
WHAT IS START NETWORK?
Our purpose is to be a catalyst for system-level change that improves the efficiency, effectiveness and ethics of humanitarian action. We do this by working as a network to develop, test & spread new ways of collaborating and resourcing locally-led crisis response and anticipation.
Our current membership is made up of nearly 100 local, national and international NGOs based all around the world. We also support 10 national and regional hubs made up of civil society organisations and NGOs as our vehicle for devolving power, resources and accountability.
OUR SOLUTIONS
DECENTRAISLING & LOCALLY-LED ACTION: Shifting power and resources and decentralising decision-making to locally led networks and organisations.
EARLY & RAPID FINANCING: Building a global financing system that reduces risk, anticipates, and acts ahead of predictable crises.
COMMUNITY-LED INNOVATION: Incentivising innovative, locally led, and contextual solutions and learning from them together with people affected by crises.
For more information about Start Network and what we do, please visit our website.
OUR VALUES
WE PUT PEOPLE FIRST: Communities come first in our decision-making and programming.
WE ARE BRAVE: We have great ambition and are willing to explore new things and take risks to achieve it
WE OPERATE COLLECTIVELY: We leverage the value of working as a network, sharing risk and resources, and learning together.
WE ARE INCLUSIVE: We see the value in diverse perspectives and work to remove the barriers that prevent voices from being heard.
WE ARE OPEN: We work transparently and with integrity, building mutual trust in all levels of our work, from governance to programming.
WE ARE ETHICAL: We behave and operate based on key principles of anti-racism, non-discrimination, and anti-colonialism. This is a work in progress.
JOB PURPOSE
The role will support our Salesforce environment and help with various administrative tasks. This role is perfect for someone who is detail-oriented, has a foundational understanding of Salesforce, and is eager to gain hands-on experience in a professional setting.
KEY ACCOUNTABILITIES
Foundational Expertise
Salesforce Knowledge and Technical Proficiency
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This role requires intermediate to advanced understanding of Salesforce, including:
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Data Management: Perform data de-duplication and cleansing to ensure the accuracy and integrity of the Salesforce database.
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Customization and Configuration: Assist in configuring Salesforce objects, fields, record types, and maintain/update workflows, validation rules, and process builders.
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Reporting and Dashboards: Create and update basic reports and dashboards to support business needs. Set up CRM Analytics Dashboards and monitor data quality.
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Flow building and reviews
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Tableau CRM Configuration
Independent Operation and Guidance
Autonomy and Decision-Making
The role offers a moderate level of independence, with opportunities to take initiative while receiving guidance from senior team members:
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User Support: Provide basic user support and troubleshooting for Salesforce-related issues with limited supervision.
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Page Layouts and User Experience: Clean up and redo all page layouts. Use Lightning Web Components to improve user experience and set up home pages for different departments.
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Management Guidance: Act with autonomy in day-to-day tasks, consulting with senior management on complex issues.
Analytical Skills and Decision-Making
Problem-Solving and Innovation
The role requires strong problem-solving skills and the ability to make informed decisions:
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Issue Resolution: Troubleshoot and resolve common Salesforce issues, with the freedom to propose and implement solutions.
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Process Improvement: Identify areas for improvement within Salesforce processes and contribute to optimizing workflows.
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Creative Solutions: Leverage Salesforce tools to create innovative solutions that address business challenges.
Stakeholder Engagement and Influence
Communication and Collaboration
Effective communication is crucial, as the role involves interaction with both internal and external stakeholders:
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Internal Support: Collaborate with various departments to understand their Salesforce needs and provide appropriate support.
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Training and Documentation: Document processes, configurations, and changes within Salesforce. Assist in creating user guides and training materials.
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External Collaboration: Work with external partners when necessary to ensure the successful integration and operation of Salesforce.
Data Sensitivity and Privacy
Confidentiality and Data Security
The role involves handling sensitive and confidential information, with a focus on maintaining data security:
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Data Integrity: Manage and secure confidential data within Salesforce, ensuring compliance with organizational policies and regulations.
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Impact of Disclosure: Understand the implications of data breaches or unauthorized disclosures, and take necessary precautions to safeguard the organization’s reputation and policy integrity.
START NETWORK CULTURE
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To carry out the responsibilities of the role in line with the Start Network Code of Conduct and with a commitment to safeguarding adults and children
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A commitment to the Start Network vision, principles, values, and approach
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The Start Network team is an agile group of individuals who use their experience and skills across the network, so flexibility to work in and with different teams and functions is a part of our culture.
PERSON PROFILE
SKILLS AND EXPERIENCE
Essential Skills
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Basic understanding of Salesforce fundamentals (Salesforce Administrator certification is a plus).
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Experience with data management and data quality best practices.
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Strong attention to detail and excellent organizational skills.
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Ability to work independently and manage multiple tasks simultaneously.
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Strong communication skills, both written and verbal.
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Prior experience with Salesforce data loader or similar tools is a plus.
Preferred Skills
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Familiarity with Salesforce Lightning Experience.
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Basic knowledge of Salesforce automation tools (Flows).
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Experience in a customer service or support role.
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Salesforce Administrator Certification
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Salesforce Platform App Builder Certification
Desirable
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Experience with Tableau CRM Analytics
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Apex knowledge
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Trigger Configuration
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Lightning Web Components experience
KEY COMPETENCIES
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Communication
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Strategic Thinking
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Collaboration
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Ability to adapt and learn
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Getting things done the Start Network way