Programme Performance Manager Jobs in Enfield, Greater London

We have an exciting opportunity for an IDVA to join team in London, working 37.5 hours a week. This role is co-located in Homerton Hospital, Hackney.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…

What we offer:

• At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
• Flexible working options including hybrid working
• 25 days annual leave plus Bank Holidays, rising to 30 days plus Bank Holidays
• An extra day off for your Birthday
• £500 bonus paid on successful completion of probationary period (pro-rata for part time roles)
• Pension with 5% employer contribution
• Enhanced sick pay allowances & maternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance program & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

As an IDVA you will be working as a member of the London Domestic Abuse team supporting clients through the co-location at the hospital liaising directly with departments such as ED/ Safe Guarding/ Maternity as well as supporting through the criminal justice system. You will work in partnership with other agencies aiming to increase the level of domestic abuse prosecutions.

As an Independent Domestic Violence Advocate you will:
Implement effective ways of working with victims and those supporting them to increase safety and reduce harm.
Provide a high-quality, front-line service to victims of domestic abuse, delivering a premium service prioritised according to risk, primarily focusing on victim/survivors aged 16+
Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse.

You will need:

• Have a knowledge of help-seeking barriers and support needs of victims of domestic abuse (in heterosexual or same-sex relationships).
• Have a good understanding of domestic abuse including the impact of domestic abuse on victims and their children.
• Understand the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children
• Understand safeguarding issues, and the legal responsibilities surrounding these issues.
• Direct service delivery to victims of domestic abuse or other vulnerable people.
• Have excellent communication, negotiation and advocacy skills, both written and verbal when interacting with a range of agencies and individuals. Understand and be committed to equal opportunities and diversity issues in policy and practice.
• Have a strong crisis management skills and the ability to deal with stressful and difficult situations.

Please see attached Job Description and Person Specification for further details.

About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.

We looking forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

The deadline for applications is Sunday 3rd November 2024.

Location:UK, Egypt, oPt, Lebanon 

Location type:Hybrid

Reporting to: Director of Finance and Operations

Annual salary: £66K GBP (UK), $50K USD (Lebanon), 232K ILS (oPt), $45K USD (Egypt)

Contract type: Permanent

Working hours: Full-time (35 hours)

Manages: 1

Candidate level: Senior Management

MAP’s Mission

Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. MAP is the leading UK charity delivering health and medical care to those worst affected by conflict, occupation, and displacement in the occupied Palestinian territory (oPt) and Palestinian refugee camps in Lebanon.

Job Purpose

The Deputy Director: Supply Chain & Logistics will be responsible for overseeing the organisation’s goals and strategy related to supply chain management, procurement, and logistics to ensure these functions best support MAP’s mission.  With the organisation currently experiencing a period of growth in both headcount and scale of operations, the role will be key in enhancing logistics capabilities, supporting expansion efforts, and maintaining consistency in supply chain and logistics practices across multiple regions. This new role will be crucial in managing and optimising supply chain operations across multiple countries and regions, aligning logistics strategies with organisational objectives, and ensuring efficient and secure delivery of medical and other supplies within a complex humanitarian crisis.

Duties and key responsibilities

Leadership, Collaboration & Line Management

· Support the Director of Finance and Operations through preparation for and reporting to governance meetings.

· Participate actively as a member of the Leadership Team.

· Provide leadership, direction, training, and motivation as appropriate to the Procurement & Logistics Manager, and working with the directors of MAP’s overseas offices, to the relevant local procurement, finance, audit, security and logistics staff.

Supply Chains and Procurement

· Oversee MAP’s supply chain strategy to deliver efficient and timely support to field offices within an ever-changing humanitarian crisis.

· Embed logistics strategies to ensure the timely and efficient delivery of humanitarian aid including medical supplies, essential goods and other supplies and materials, while navigating complex and unstable environments.

· Oversee and monitor all the procurement processes and commitments to source goods in compliance with organisational policies and donor guidelines, ensuring cost-effective purchasing, quality control, and ethical standards.

· Manage and grow relationships with local, regional and international suppliers, transport providers, insurers, and partners to secure reliable supply routes and mitigate risks related to border crossings, roadblocks, and security threats.

· Analyse supply chain data and assess trends related to demand, transportation routes, supplier performance, and security conditions to inform strategic decision-making and anticipate future needs.

· Have oversight of each of MAP’s warehouses and distribution centres to ensure proper storage, inventory control, and the safeguarding of supplies against theft, damage, or diversion in high-risk areas.

· Ensure all logistics operations comply with local laws, international regulations, donor requirements, and internal policies while developing contingency plans and risk mitigation strategies for emergencies or sudden changes in the security situations.

· Work closely with the People and Culture, Programmes, and Advocacy teams in the deployment of staff, contractors, emergency medical teams and delegations, including managing travel, accommodation and subsistence for deployed and inbound staff.

· Work alongside each country offices’ finance staff to monitor supply chain needs, enable effective risk management, ensure timely supplier payments to optimise resource allocation.                                                                                              

Risk Management

· Risk management – manage strategic and operational risks supply chain and procurement areas working with the Head of Internal Audit & Compliance.

· Maintain insurance policies across all MAP offices to ensure appropriate and adequate risk mitigation and meet statutory requirements.

Person Specification

Experience

· Relevant recognised qualifications in Supply Chain Management, or a related field.

· Substantial experience in providing humanitarian aid in conflict zones, or a similar field.

· Strong background in supply chains, procurement and logistics within the NGO sector within a regional or international setting.

· Experience working in conflict and high-risk security environments with complex supply chains across multiple countries.

· Strong background in sourcing, negotiating, and managing relationships with local and international suppliers to secure cost-effective and high-quality goods.

· Ability to analyse market data and information, evaluate options and to think and plan logistics and supply chains strategically.

· Experience with working in a diverse and multi-cultural environment, including ability to recognise and address challenges arising from working in occupied zones.

Skills and abilities

· Ability to undertake a complex management role in an international organisation.

· Ability to work collaboratively with diverse teams and build positive workplace culture under challenging conditions.

· Flexibility and adaptability to respond to changing circumstances and urgent needs in occupied areas.

· Proven ability to negotiate and handle situations with diplomacy.

· Excellent interpersonal and communication skills.

· Fluent in spoken and written English required.

· Excellent IT skills, including experience of using Office 365 software.

· Solution-focused approach, ability to work under pressure.

Knowledge

· An appreciation of the political complexities in the Middle East region, of the Israeli-Palestinian conflict and of the position of the Palestinian refugee population in regions where MAP operates.

Personal attributes and other requirements

· Commitment to MAP’s mission, services, and the right to health.

· Support and promote diversity and equality of opportunity in the workplace.

· Work collaboratively with others in all aspects of our work.

· Willingness to work flexibility during busy periods and in emergencies.

· Be flexible and perform other associated duties as may arise, develop, or be assigned in line with the broad remit of the position.

· Abide by organisational policies, codes of conduct and practices.

· Treat with confidentiality any personal, private, or sensitive information about individual organisations and or clients or staff and MAP data.

· Commitment to the values and ethos of MAP.

· Prepared and able to travel frequently occasionally to Egypt, Lebanon, the occupied Palestinian territory, and Israel.

Terms and Conditions

This job description does not form part of your contract of employment and can be amended from time to time as the needs of the organisation require.

This is a new role, and a review of the job description will be undertaken in early 2025 or earlier if required.

The deadline for applications is Sunday 3rd November 2024.

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Daryl Upsall International actively promotes equality, diversity and inclusion. In recruiting candidates, we seek candidates with the proven skills required; irrespective of race, gender, religion or belief, age, disability or sexual orientation.

This is an opportunity to join Refuge as a Refuge Worker. You will be responsible for providing high quality practical and emotional support to survivors of domestic violence and their children living in our refuges.

The post holder will provide high quality support and safety planning to women and children in crisis. This includes enabling women to access housing, welfare, benefits, and legal advice. A key requirement is to provide personal welfare support and to ensure that women are provided with a safe, supportive, and welcoming environment in accordance with Refuge’s philosophical principles.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. 

This is an opportunity to join Refuge as a Refuge Worker. You will be responsible for providing high quality practical and emotional support to survivors of domestic violence and their children living in our refuges.

The post holder will provide high quality support and safety planning to women and children in crisis. This includes enabling women to access housing, welfare, benefits, and legal advice. A key requirement is to provide personal welfare support and to ensure that women are provided with a safe, supportive, and welcoming environment in accordance with Refuge’s philosophical principles.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.