Programme Managers Jobs in Edinburgh
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Step into a transformative journey with Working Options.
We're on a mission to empower young people aged 14-19 across the UK, and you can help make a real difference.
This year we aim to reach over 90,000 young people in-person and over 2.5 million online.
As a Project Coordinator you'll play a crucial role in connecting volunteers with schools and fostering impactful relationships, all while working within a dynamic, entrepreneurial environment.
We believe in inclusivity, trying new things, setting high expectations, and creating real opportunities for young people. With the support of our experienced team and dedicated trustees, you'll have the chance to shape young people's career ambitions.
If you're passionate, self-motivated, and eager to contribute to a great mission, this is your chance to join a team that's helping young people to transform their career and life chances.
Don't just take our word for it, here's what one of our young people had to say:
"My personal experience has been exceptional. There is a collaborative atmosphere, and it is truly empowering to be part of a charity that values student input and involves us in decisions that directly affect our lives." – Working Options Alumnae.
Find out more about the role, and hear from our Chief Executive about our charity's ambitions, via the applicant pack linked below.
Person specification
We are looking for someone who:
* Has a genuine interest in our work.
* Is fully committed to equality, diversity, and inclusion.
* Is self-motivated.
* Has excellent attention to detail.
* Can juggle multiple priorities, sticking to deadlines and flagging when priorities need reviewing.
* Has a flair for developing great relationships, particularly with schools and colleges.
* Is proactive and tenacious, able to seek out new opportunities and remain resilient.
* Is creative and likes coming up with new ideas.
* Is ambitious for themselves and for the charity.
* Has high computer literacy.
While we don’t specify this in our person specification, we are particularly interested to hear from applicants who have experienced some of the challenges that young people across the England today.
The client requests no contact from agencies or media sales.
Challenge Events Fundraiser
30 hours per week
Actual salary: £22,471 per year
Remote home working, hybrid or office based in Basingstoke, Hampshire.
About Us
The Fire Fighters Charity offers specialist, lifelong support for members of the UK fire services community empowering individuals to achieve mental, physical, and social wellbeing throughout their lives.
We are looking for a Challenge Events Fundraiser to join our national Regional Fundraising Team.
Arrangement of hours can be flexible and agreed with the successful candidate.
About the role
As a Challenge Events Fundraiser, you will support the Regional Fundraising Team to build a successful programme of challenge events that will raise funds and positively promote the Charity.
This role will focus on a portfolio of mass participation and challenge events, as well as supporting national campaigns and community events delivered by programme scheduling, resource management, event marketing, participant recruitment and stewardship, financial reporting, database management and event evaluation.
You will produce and maintain the events calendar, research and recommend new events and work with our Customer Care team to ensure support materials are provided as appropriate. You will ensure event performance; supporter engagement and income are recorded tracked and fed back to the Fundraising team.
You will ensure events are marketed and celebrated via established charity platforms, and participant numbers and income are increased through promotion to new and previous supporters.
You will support participants through their journey, creating a memorable experience and positive impression of the charity, and will attend some events in person.
Previous experience of event planning, participant recruitment and sponsor stewardship would be an asset to the successful candidate, who will also need experience of working with a CRM database and be competent at interpreting financial information and reports.
This role is subject to a Disclosure and Barring Service check.
About you
You will need a good understanding of the events fundraising sector, it’s relevant law, procedures and techniques.
You will be able to demonstrate an ability to research, plan and support a programme of events on a national scale and prioritise your workload to meet deadlines and KPIs agreed with your line manager.
The Charity is an Equal Opportunities employer, and we welcome applications from all sections of the community. When recruiting our new team members, regardless of the role, we are looking for people who share our values to help us to achieve our strategic plan.
How to apply
Please submit a CV and covering letter via our online portal. If you require assistance, please contact us.
We reserve the right to close this role early should we receive a sufficient number of applications. Due to the number of applications we receive, we are unable to contact applicants who are not shortlisted for interview. If you do not hear from us within two weeks of the closing date, please assume that your application was not successful this time.
We offer specialist, lifelong support for members of the UK fire services community, empowering individuals to live happier and healthier lives





The client requests no contact from agencies or media sales.
Join Our Team as a Virtual Challenges Manager!
After a significant period of growth, Social AF is excited to announce an opportunity for a Virtual Challenges Manager to join our dynamic team. This role is pivotal in managing relationships with our charity partners and overseeing the performance and development of our moderators. With a team of 30 Moderators and Team Leaders (self-employed contractors) supporting up to 25 events in peak months, you will ensure the smooth operation of our social fundraising challenges. Your responsibilities will include monitoring KPIs, developing training programs, and recruiting new team members. Additionally, you will manage a portfolio of charity partner accounts, providing top-notch service to maximise income generation and ensure challenges run to an exceptional standard. This is a fantastic opportunity for an experienced fundraiser who thrives on building relationships and delivering high-quality work.
Key Responsibilities:
- Manage a portfolio of key charity partner accounts, including hosting weekly update meetings and providing ongoing support throughout the duration of their challenge.
- Provide expert advice to our charity partners to maximise their challenge income.
- Develop and deliver end-of-challenge reports.
- Conduct ongoing challenge and performance analysis.
- Maximise retention for existing charity partners.
- Identify charity partners that are a good fit for our other services and support with cross-selling.
- Work with the Virtual Challenges Officer on content plans, supporter journeys, and event setup.
- Line manage the Virtual Challenges Officer.
- Lead the management of our moderation team.
- Assist with moderator training, including identifying knowledge/skill gaps, creating materials, and delivering training.
- Take an active role in recruiting new moderators.
- Organize and deliver team meetings.
- Plan and hold charity introductions and pre-challenge briefing meetings with moderators.
- Support with the development of weekly rotas and moderator group placements.
Person Specification:
- At least 3 years' fundraising experience.
- Minimum of 12 months’ experience running a Facebook Challenge or Social Fundraising Portfolio.
- Excellent written communication skills.
- Strong relationship-building and management skills.
- Highly organized with the ability to prioritize and manage a varied workload.
- Ability to work on your own initiative.
- Strong attention to detail.
- Flexible and responsive to changing circumstances at short notice.
- Team player.
Desirable:
- Experience managing and moderating Facebook Groups.
- Experience using GivePanel or a similar platform.
- Experience working with third-party agencies on Social Fundraising Challenges.
- Line management experience to lead and develop a high-performing team.
Equality, Diversity, and Inclusion: Social AF is committed to equal opportunities and encourages applications from all groups of people without regard to age, color, national origin, race, religion, gender, sexual orientation, gender identity and/or expression, marital status, or any other legally protected characteristic. Applications will be reviewed on a rolling basis, so please apply as soon as possible.
To apply, send your CV and a short covering statement (300 words), along with answers to the following questions:
- Tell us more about your experience managing a Social Fundraising portfolio, highlighting any direct experience with Facebook Challenges.
- Please share more about any line management experience you have.
- What motivated you to apply for this role?
We look forward to hearing from you!
Please apply via the 'Quick Apply' function. You will be required to submit your CV and a short covering statement, and answer the following questions:
- What motivated you to apply for this role? (up to 300 words)
- Tell us more about your experience of managing a Social Fundraising portfolio , highlighting any direct experience with Facebook Challenges. (up to 500 words)
- Please share more about any line management experience you have. (up to 300 words)
The client requests no contact from agencies or media sales.
Senior Salesforce Developer
Employment Type: Full Time – 1-year fixed term contract to 31st March 2026
Salary: £62,500 - £65,000 per annum
Location: Hybrid · United Kingdom (multiple locations)
Edinburgh · Salford · Belfast · Cardiff · London
Hybrid working and office based as required, with some travel across the UK
About Into Film
Into Film is the UK’s leading charity for film in education and the community. We provide screen industry careers information and advice, support young filmmakers, and bring the power of moving image storytelling into classroom teaching.
We also run the annual Into Film Festival which enables more than 400,000 pupils to visit the cinema for free, and the Into Film Awards - the UK’s leading showcase for young filmmaking talent.
The core Into Film programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen.
Our vision – Film enriches the life of every child and young person.
Our mission – To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image.
Into Film operates a hybrid working policy with offices in London, Cardiff, Belfast, Edinburgh and Salford. We are open to flexible working models wherever the role allows, including working compressed hours. We also offer a range of staff benefits and perks which are detailed below.
Role Summary
Into Film’s Product & Technology team incorporates best practices and technologies to drive solution-focused innovation for the organisation and our beneficiaries. The main function of the team’s Salesforce Developer role is to further evolve Into Film’s Salesforce platform, including building and evolving Flows, Apex Classes, Experience Cloud components, CRM Analytics Reports, Marketing Cloud User Journeys and Data Extensions, and the objects, reports, and lightning pages within NPSP, Sales Cloud and Service Cloud.
The Senior Salesforce Developer works with the CRM Product Manager, the rest of the technology team, and departments across Into Film to ensure the platform is delivering maximum value across the organisation.
The Senior Salesforce Developer is responsible for understanding business processes, user experiences and customer lifecycles to advise and recommend to the organisation new and improved ways of working through the use and development of Salesforce.
Into Film employees enjoy the following benefits:
- Annual Leave – 28 days (pro-rata), including 3 days to cover office closure between Christmas and New Year
- Additional long service holiday award – after 3 years at Into Film, staff are awarded one extra day of holiday for each additional year worked, with the total entitlement capped at 35 days, i.e. on your 4th anniversary at Into Film your leave entitlement will rise to 29 days, on your 5th anniversary, your entitlement will go up by another day to 30 days etc.
- Pension – matched up to 5% of salary (2% above statutory employer contribution).
- Flexible working including compressed hours, job share etc. – all applications favourably considered, approval will be at the discretion of Into Film.
- Enhanced parental/paternity/shared parental leave.
- Support for professional qualifications – money towards courses and/or study days, if relevant to role.
- Interest-free non-essential study loans.
- Interest-free bike/scooter/travelcard loan.
- Career break – up to 4 weeks unpaid leave, after 2 years’ service (at managers’ discretion).
- Employee Assistance Programme (EAP) – 24/7 confidential wellbeing support, advice and guidance.
- Wisdom health cover – including £75 annual eye care cover, as well as health insurance (non-contributory, apart from employee tax contribution).
- BenefitHub portal - offering discounts on healthcare, wellbeing products, and lifestyle products and services.
Closing date: 9:00am, 21st Mar 2025
Interested?
If you would like to find out more, please click the apply button. You will be directed to our application portal to complete your application for this position.
All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at Into Film’s expense; employment is dependent upon this.
At Into Film, we use Applied for our recruitment. Applied aims to overcome unconscious bias in recruiting. The responses are anonymised, and reviewed in a random order by members of our team. Instead of using your CV, we'll be asking you to answer questions to test skills needed for the role. The responses are then anonymised, and reviewed in a random order by members of our team.
The Applied platform also asks some demographic questions before you start your application. We at Into Film never see the responses to these demographic questions with your application. We only see summary statistics to help us check if our candidate pool is balanced and if everyone has an equal chance to get hired irrespective of their background. If you prefer, you can easily opt out of answering these questions.
No agencies please.
Location: Surrey, West Sussex, Hampshire (Home-based with travel as required)
Salary: Up to £32,000 FTE (21 hours per week)
Contract Type: One-year fixed-term contract
Are you a skilled fundraiser who is ready to make a difference?
GRACE is a charity dedicated to supporting women diagnosed with gynaecological cancers. Our team is seeking a dynamic Trust and Corporate Fundraising Manager to help grow our vital income streams so we can increase our research and support programmes. This is an exciting opportunity to join a small, passionate team during a time of transformation, and to play a pivotal role in helping even more women with gynaecological cancers across our network to not just live, but to live well.
The Role
As Trust and Corporate Fundraising Manager, you will:
Key Responsibilities
- Develop and deliver a fundraising strategy to secure income from trusts, foundations, and corporate partners.
- Create tailored funding applications and build long-term partnerships.
- Monitor income targets and report on impact.
- Collaborate with the team to create innovative campaigns.
About You
- You’ll have proven experience in trust and corporate fundraising with a successful track record.
- Possess excellent communication, relationship-building, and strategic thinking skills.
- Most importantly, you’ll be passionate about making a difference and supporting women with gynaecological cancers.
What We Offer
- A supportive and flexible, where practical, work environment.
- An opportunity to be part of a team leading on the sustainability and transformation of the charity.
- A chance to transform lives and drive meaningful change.
Ready to Join Us?
If you’re passionate about fundraising and want to use your skills to support women facing gynaecological cancers, we’d love to hear from you.
Let’s beat gynaecological cancers, together.
The client requests no contact from agencies or media sales.
Head of Delivery
£62,000-£68,000 per annum (dependent on skills and experience) plus generous benefits
Location – Remote, but with regular visits to Foundation funded sites within a defined region, as well as visits to the Foundation office as determined by business needs, including attendance at quarterly Squad Meet-Ups
We are the Football Foundation - the Premier League, the FA and government’s charity that delivers outstanding grassroots facilities, more and better places to play, transforming lives and communities where it is needed most.
About the role
Are you a strategic leader with a passion for delivering impactful projects? We’re looking for a Head of Delivery to oversee and lead the delivery of capital projects greater than £25k, making a tangible difference in grassroots sports facilities.
As the Head of Delivery, you’ll play a pivotal role in ensuring the successful delivery of a range of priority projects, including 3G FTPs, changing facilities, grass pitches, PlayZones, and Hub sites. You’ll ensure these projects meet the needs of local communities and stakeholders, promoting multi-sport participation and inclusivity. Leading a dynamic team, you’ll focus on operational excellence, refining processes, and ensuring all projects align with the Football Foundation’s strategic goals and investment priorities.
This is an exciting opportunity to make a lasting impact on sports facilities across the country, while leading a talented team and shaping the future of grassroots sports. If you're an experienced project leader with a passion for community development, we'd love to hear from you!
Key responsibilities
· Oversee the development and maintenance of a robust pipeline of high-quality facility projects that deliver long-term value and benefit to local communities.
· Provide strategic leadership to ensure facility projects align with the Foundation’s strategy, and drive execution for maximum impact.
· Ensure projects reflect the needs of local communities and stakeholders, fostering multi-sport participation and inclusivity.
· Mentor and develop a team, creating a collaborative environment, where everyone is aligned and working towards shared goals.
· Continuously refine methodologies and workflows to ensure efficiency, consistency, and improved project outcomes.
· Assist in high-profile funding discussions, maximising contributions and ensuring the best outcomes for each project.
· Lead rigorous peer reviews and ensure high-quality, consistent assessment reports.
· Oversee the transition of projects from approval to construction, ensuring timelines are met and risks are managed.
What are we looking for?
· Proven experience in project delivery, particularly with capital projects above £25k, preferably in the sports or community development sector.
· Strong leadership and team management experience, with the ability to motivate and develop teams across multiple functions.
· Deep understanding of grant management systems and project execution, including budgeting, risk management, and quality assurance.
· Excellent communication and stakeholder engagement skills, with a track record of driving collaboration and community involvement.
· Ability to think strategically and ensure projects align with the Foundation’s strategic priorities and provide long-term value.
· Strong problem-solving and negotiation skills, with the ability to manage complex and high-profile projects.
For full details of the role and requirements, please download our recruitment pack below.
What can we offer you?
The salary band for this role is £62,000 - £68,000 per annum, dependent on relevant skills and experience.
You will start with 25 days annual leave plus bank holidays (which increases after 2 years), plus additional time off to volunteer. We also offer a generous pension scheme (8% employer contribution), free health care provision, a monthly gym subsidy, death in service benefit and access to selected match tickets.
We are committed to helping our team members maintain a healthy work-life balance, so offer flexible working around core hours to help achieve that.
Equality and Diversity Commitment
The Football Foundation is committed to and values the principles of diversity, equality, equity, and inclusion. We strive to provide an inclusive and supportive working environment where all our team feel respected and supported in fulfilling their potential. We encourage and welcome applications from all, regardless of background and are particularly interested to hear from individuals belonging to under-represented groups including diverse ethnic communities, individuals with a disability and those from the LGBTQI+ community.
Should you need any adjustments to the recruitment process, at either application or interview stage, please contact us.
The closing date for applications is: Sunday 6 April 2025 at 00:00
First interviews will be held via MS Teams and are currently scheduled for 15 April 2025.
Second-stage interviews will be held in person and are currently scheduled for 22 and/or 23 April 2025.
Please note that you must be eligible to work in the UK to apply.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you a proactive fundraiser with a proven track record of raising funds from individuals? Are you passionate about creating excellent supporter journeys? Do you enjoy creating content for digital marketing? If so, this is the role for you!
About Us
Hamlin Fistula UK is dedicated to our mission of ending obstetric fistula in Ethiopia. We are a small passionate team, committed to working closely with Hamlin Fistula Ethiopia to transform lives and restore hope for women affected by childbirth injuries.
The Opportunity
We are seeking an experienced and ambitious Fundraising and Communications Manager to lead and grow our income from individual donors, community fundraising, and in-memory giving. You will work closely with the Head of Fundraising to develop and deliver our individual giving strategy, with the goal of increasing supporter engagement and sustainable income.
With a generous investment budget and an opportunity to test and refine fundraising approaches, this is a fantastic role for a creative, data-driven, and results-oriented fundraiser looking to make a real impact.
You will take ownership of donor recruitment and retention, ensuring an exceptional supporter experience. You will also lead digital fundraising and marketing, producing compelling content for our website, social media, and email campaigns.
This is a flexible, part-time role, ideal for someone who thrives in a collaborative environment and is passionate about our mission.
What You’ll Bring
-
Experience: A strong background in public fundraising, with demonstrable experience of meeting targets for recruitment and retention of individual donors.
-
Digital Skills: Strong digital marketing skills, including content creation, social media management and email marketing.
-
Approach: Highly organised, with the ability to take the initiative and manage your own time to meet deadlines whilst managing a varied workload.
-
Personal Drive: Enthusiasm, energy, and a commitment to get things done, along with excellent interpersonal skills to work effectively with diverse stakeholders.
What We Offer
-
Flexible Working: This role can be carried out remotely from anywhere in the UK, with quarterly face-to-face team meetings (travel costs covered) to maintain a collaborative spirit.
-
Generous Benefits: As well as an annual salary of £41,600 (pro-rata), Hamlin Fistula UK offers a 10% pension contribution and health cashback scheme including physiotherapy, eye care and dental treatment.
-
Supportive Team Environment: Work within a small, highly motivated team that values creativity, collaboration, and impact.
Ready to Make a Difference?
If you’re looking for a role where your skills directly contribute to life-changing work, we’d love to hear from you. Bring your expertise in public fundraising, your skills in digital marketing, and your drive to create lasting impact to Hamlin Fistula UK.
How to Apply
Click the Quick Apply button below. You’ll be asked to submit a CV and cover letter and answer a few short screening questions to help us ensure the role is a good fit for you.
There will be a webinar with the CEO and Head of Fundraising to learn more about the role and ask any questions on Thursday 13th March at 12.30pm. Please see the details in the job pack attachment for how to sign up. A summary of all questions and answers will be shared with everyone who signs up, in case you are not able to attend the webinar.
We believe in a world without maternal death, birth injuries or obstetric fistula, and support Hamlin Fistula Ethiopia to work towards this vision.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
One in four children aged 5-10 don't have access a cycle. We want to change that. Whilst we have trained record numbers of children, for those living in low income households, we want to transform ongoing cycling for health and mental wellbeing. We are starting a new fundraising appeal to generate opportunities to get every child a cycle.
Job Description: Appeals and Events Officer
Location: Home Based, with occasional travel
Reports to: Partnerships Manager
Staff responsibilities: None
Hours of work: 37.5 hours, 5 days a week
We are looking for an Appeals & Events Officer with the right experience, motivation and commitment to driving fundraising to secure vital funding to significantly improve access to cycles for all, The Bikeability Trust’s existing programme portfolio as well as future programmes to create a sustainable source of income in line with the Trust’s strategic approach.
The Appeals & Events Officer will similarly provide support to the Trust’s existing events as well as developing fundraising events that contribute to the Trust’s wider objectives.
The Bikeability Trust
The Bikeability Trust’s purpose is to ensure that all cycle training is delivered to a gold standard, inspiring everyone to cycle with competence and confidence.
We are:
· Expert: The Trust has successfully administered the Bikeability programme on behalf of government since 2018, delivering high-quality delivery guides and instructor training, and our workforce has thousands of years combined experience teaching people to cycle.
· Inspiring: Every rider completes our training feeling able, confident and motivated to cycle safely on the roads for short journeys. Transforming the traditional image of cycling to an everyday, everyone activity.
· Quality focussed: Our instructors deliver high-quality, consistent and standardised cycle training. We aim to ensure that every rider achieves the same outcomes to the same standard, taking into account their individual capabilities, including special educational needs and disabilities (SEND).
· Inclusive: We take action to reduce barriers to participation, support underrepresented groups and ensure that anyone who wishes to access Bikeability cycle training is able to do so, and cycling is seen as an activity for all.
· Efficient: Our delivery programme offers value for money and is delivered in an economic, proportional and efficient way.
· Influential: We share our evidence of the impact of cycle training across a variety of sectors (transport, education, environment, health, leisure, etc) and work collaboratively with stakeholders, partners and commercial organisations to achieve our vision and influence behaviour change.
Responsibilities
· Working closely with the Corporate Partnerships Manager to drive the Trust’s fundraising appeals and events
· Working with the Corporate Partnerships Manager to develop an appeals strategy that looks to establish and grow fundraising from individuals
· Cultivating and recruiting new and existing supporters, donors and fundraisers to actively engage in the fundraising and events activities
· Establish, develop and manage a volunteer appeals board, made up of internal and external stakeholders
· Working effectively with teams across the Trust, to support on Trust-led events including MP visits, partner events, media visits and the Bikeability conference.
· Support the Trust’s Development and Quality Assurance teams to develop income generation opportunities through the Trust’s programme-focussed products.
· Support the Corporate Partnerships Manager in providing excellent stewardship and account management to the Trust’s bank of existing partners.
Knowledge and experience
· Proven fundraising experience and the ability to manage relationships with a diverse range of people
· Experience of developing business plans and budgets, producing reports on progress and against objectives and financial targets
· Experience working independently and as part of a wider team
Skills
· Excellent written and communication skills
· Ability to persuade, motivate and inspire
· Deliver clear and concise messages
· Computer literate including proficient use of Microsoft Word, Excel and PowerPoint
The package
The Bikeability Trust offers the successful candidates a competitive salary and:
· Bikeability cycle training
· Generous contributory pension scheme
· 38 days annual leave for full time members of staff (including public holidays)
· Employee Assistance Programme
We value staff and a range of experience at the Bikeability Trust, so the person specification is a guide to the skills. We encourage diverse applicants and transferable skills.
Equipping more than five million children with the skills and confidence to cycle on today’s roads

The client requests no contact from agencies or media sales.
About the opportunity:
The Tutor Communications Officer will work closely with the Communications and Media Manager to support all aspects of stakeholder communications and engagement at Action Tutoring. The role will require you to develop engaging and motivational content when communicating with our volunteer tutor network, schools and other stakeholders.
The Tutor Communications Officer will develop their data management and analytical skills, when evaluating the impact of communications and maintaining subscriber data. They will also develop detailed knowledge of our e-communications software (Campaign Monitor) to create precise and engaging email campaigns with accurate segmentation of recipients.
Comprehensive induction and training will be provided. Action Tutoring is committed to providing development opportunities for its staff and, as a growing charity, there are plenty of opportunities to take on new areas of responsibility.
Key responsibilities of the role:
- Work with Communications and Engagement teams to create impactful communications that recruit new tutors, re-engage lapsed volunteers, and convert former tutors into long-term charity supporters.
- Maintain and analyse data across our e-communications platforms (ValueText, Campaign Monitor) and our volunteer database (Salesforce) to optimize audience targeting and engagement, while ensuring GDPR compliance and data cleanliness.
- Respond to tutors’ enquiries and feedback complaints as part of managing the communications’ team inbox, whilst supporting the wider team to do the same.
- Work with the Communications and Media Manager and other communications officer to produce interesting and relevant pupil and tutor case studies throughout the year. Collaborate with our Programme Team and your MarComms colleagues to source appropriate case studies from our partner schools and volunteer network.
Key information:
Reports to: Communications and Media Manager
Salary: £25,235 per annum plus London Weighting of £2,271 per annum (if applicable)
Contract and hours: Permanent, full-time. We offer flexible hours with 9.30-4 as core hours. A
full working week is 37.5 hours.
Closing date: Sunday 23rd March 2025
Interviews: Tuesday 1st April 2025
Start date: As soon as possible
Place of work: This role is remote, with occasional travel to London. The candidate can be based anywhere in the UK. Our London office address is: x+why Fivefields, 8-10 Grosvenor Gardens, London, SW1W 0DH
Application process:
Please submit a completed application form via our website.
In the form you will be asked to reflect on the statements below:
1. Please provide examples of when you have shown evidence of being a creative and effective communicator, able to adapt to different audiences and platforms to achieve an outcome.
2. Please provide examples of when you have shown the ability to 'spin different plates' simultaneously while working to high standards.
3. What experience do you have with data management and analysis? Please provide specific examples of how you've used data to improve communication strategies
Applications that fail to meet these criteria will automatically be discounted. We want you to have every opportunity to shine and to show us your talents—please let us know if there is anything we can do to make sure the assessment process works for you.
Please note, we do not accept CVs and cover letters. We only accept applications with the application form.
Award-winning national education charity working towards a world in which no child’s life chances are limited by their socio-economic background.

This project is a development from the first Realising the Benefits of World Heritage to Local Communities (RtB) project funded by Historic England. While the original project identified the problems faced by the World Heritage sector in engaging communities, this second phase of RtB is designed to help World Heritage UK (WHUK) and the wider sector in fully understanding who World Heritage Site communities are, and the challenges Sites and communities face in engaging wider and more diverse communities. Working with Sites, and their communities WHUK will co-create a sustainable platform in which to identify actions and solutions which will widen engagement and participation in World Heritage.
Through this collaborative approach which will inform every element of the work, the primary purpose of this 2.5-year project is to ensure WHUK can better support World Heritage Sites in the UK in engaging communities, growing audiences, enhancing community participation and growing a wider diversity of audiences and engagement within UK WHSs and the wider heritage sector.
Overall Purpose of the Role:
- Develop and improve relationships within the World Heritage sector and communities
- Develop an ongoing platform for a network of professionals who work within the World Heritage and community engagement field to come together to share and develop ideas and projects
- Develop digital resources
- Build a better understanding of who World Heritage communities are now, and use developed toolkits to understand and update this in the future
- Increase community engagement within World Heritage Sites
- Increase implementation of better community engagement
Key Accountabilities:
- Undertake a desktop audit of the users of World Heritage Sites, to include: defining the communities of interest and who key users are; what their motivations might be to engage with World Heritage; what the barriers might be to engagement; and subsequently identifying who any non-users might be and what barriers they may experience that prevents engagement
- Identify a minimum of 20% of Sites, of differing characteristics, to undertake an in-depth audience profile, applying the desktop audit findings in practice
- Produce a way of reporting on the impact and value of community engagement in World Heritage, which can be replicated annually and shared to all World Heritage Sites
- Develop a new way of capturing data from World Heritage Sites on community engagement to inform ongoing impact reports and create a baseline
- Create, or share, toolkits and examples of models of engagement for community engagement
- Create an online platform of resources that can be shared between all World Heritage Sites which might:
- Highlight areas of exemplary practice in community engagement
- Examples of projects
- Template work
- Evaluations of projects
- Create an evaluation toolkit to assess the needs and development of the World Heritage sector in improving community engagement practice
- Re-establish a professional Learning & Engagement (L&E) Special Interest Group to bring together L&E professionals in World Heritage, to facilitate inter-Site work and share best practice
- Deliver 4 L&E network events across the UK and in all 4 nations to promote and improve community engagement
- Oversee and manage project budget and report on KPIs
Capabilities, Skills and Experience:
Education/Qualifications/Knowledge
1.1 Educated to degree level in an appropriate heritage related field (or suitable equivalent experience)
1.2 Advanced knowledge of data capture, data analysis and impact assessment in relationship to community engagement and audience development
1.3 A good understanding of developing, delivering and interpreting primary and secondary research, including focus groups
1.4 Thorough knowledge of audience and community development, with a particular emphasis on participatory methodology and co-production
1.5 Knowledge of the World Heritage sector and UK World Heritage Sites
Experience
2.1 At least 3 years’ experience in managing complex, multi-site, projects in the heritage sector
2.2 Extensive experience of engagement in and with diverse communities, in community-based settings, empowering community to have a voice and influence direction
2.3. Experience of producing community and audience evaluation and impact assessments
2.4 Experience of managing external contractors/suppliers and budgets
2.5 Experience using social media in a professional capacity to encourage community engagement
2.6 Experience of managing essential health and safety, risk assessments and safeguarding, for community engagement work
2.7. Experience of planning and co-producing community projects and seeking community input to development of ideas
Skills and Abilities
3.1 Excellent communication skills, particularly in developing networks and partnerships at both a community and senior level
3.2 Good project management and organisational skills
3.3 Ability to present complex ideas confidently and succinctly to diverse groups adapting delivery to diverse audiences
3.4 Able to work under pressure, show initiative and be able to prioritise their own workload (a self- motivator)
3.5 Experience of building meaningful professional and community relationships with excellent negotiation and persuasive skills to influence
3.6 Has good leadership skills and the ability to lead others in a vision
3.7 Ability to think and act strategically
3.8 Ability to use standard software, including Excel, Word, Outlook and website CMS such as WordPress with confidence
Personal Attributes
4.1 Good interpersonal communication skills
4.2 Ability to effectively engage with and influence a wide range of stakeholders
4.3 To be a key team player
4.4 Creative and innovative
Circumstances
5.1 Must be flexible and prepared to work outside normal office hours
Our Mission is to raise the profile and secure the future of the UK collection of WHSs.
The client requests no contact from agencies or media sales.
Thank you for your interest in working for Birthrights. If you are interested in centering anti-oppression in your fundraising work, in embodying an abundance mindset and working in ways that resist fundraising cultures that too often results in burn out, please read on and download our recruitment pack for more information about Birthrights and the role. Please note that this is a remote (UK based) role.
About Birthrights:
Birthrights was founded in 2013 with the understanding that at the heart of the poor experiences and outcomes of maternity care for so many people in the UK, is a consistent failure to listen to the voices of women and birthing people and a complete disregard for their fundamental human rights. We champion the rights of women and birthing people through information and advice, training, campaigns, research and legal action. You can read our ten year strategic framework here Strategy - Birthrights
What we can offer you:
-
This role is being offered on a salary range of £37,000-£42,000 pro rata
-
All our staff work part-time, and we are open to you taking up this role on 3 or 4 days per week
-
Home based working – our staff work from home across the UK, with some in-person meetings
-
30 days annual leave pro rata (excluding bank holidays)
-
Investment in your wellbeing through our broad wellbeing plan, including £500 personal wellbeing allowance in 2025/26
-
Enhanced sick pay and parental leave policies
-
Flexible working
-
Supportive colleagues dedicated to bringing about systemic change in maternity care
About the role:
This is a hugely exciting role that will be part of Birthrights Senior Leadership team and play a key part in helping Birthrights’ meet its ambitions and achieve its potential.
You will be the sole dedicated fundraiser in Birthrights, and as such you will be
-
Developing and delivering our long-term fundraising strategy to ensure we have financial stability
-
Securing multi-year funding from Trusts and Foundations, working with the CEO(s), Trustees and Senior Leadership Team to successfully prospect, cultivate, solicit, steward and report
-
Making the most of potential corporate and major donor interest that comes our way
-
Ensuring we have the right internal infrastructure, process and reporting in place
-
Contributing to the strategic direction, performance and health of the organisation as a member of our Strategic Leadership Team, including by centering racial justice in all we do
About You:
You are a talented fundraising professional with
-
Excellent organisation and priortisation skills to effectively manage your time and others, to deliver both urgent immediate work and long-term priorities
-
Ability to build and maintain relationships and engage with funders and individuals from a range of backgrounds
-
A track record of securing funding from Trusts and Foundations, with experience of working with Trusts and Foundations from prospecting and cultivating to soliciting, stewarding and reporting
-
Ability to tell compelling stories, with strong written and verbal communication and influencing skills
-
Ability to make strategic decisions, keeping up to date on trends and priorities in fundraising and philanthropy and situating these in our organisational context to consider how these may affect and influence our fundraising approaches
-
Supportive and willing to work collaboratively towards our commitments to anti-oppressive practices and to approach fundraising with an abundance mindset, care for self and others and calm presence
.
We still want to hear from you even if you don’t meet all our criteria. Please tell us about experiences that have not been included here, but that you feel might be relevant to this role.
The client requests no contact from agencies or media sales.
We are seeking two National Corporate Fundraising Managers who as part of our Fundraising Team will be responsible for securing and developing high value and household name corporate partnerships to help air ambulance charities save even more lives across the UK. This role is a mix of new business and account management and development and is designed to give the role the best possible development and growth opportunities.
The main objectives are:
· Creation and management of a robust and varied pipeline including high value prospects to support business development opportunities and income targets for national partnerships.
· Account Management of new and existing corporate partnerships, stewarding these key relationships to reach income targets and build long-lasting and strategic corporate partnerships.
· Responsibility for new business development for partnerships including, identifying, pitching, and securing support within priority sectors.
Secure six figure and higher corporate partnerships.
We are the national charity supporting the lifesaving work of the UK’s air ambulance charities, enabling them to save even more lives every day
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Deaf Unity is seeking an experienced evaluation specialist to support evaluation of the charity’s projects, community activity and services.
Our activities engage a broad range of beneficiaries, participants and stakeholders: deaf students and employees; our local deaf community in London; and many different stakeholders – universities, employers and local councils – working with us to remove the barriers that disadvantage deaf people and prevent access to opportunity.
The overall aim of this commission is to equip Deaf Unity with a practical, effective evaluation framework and plan enabling us to capture and analyse our impact across the full range of our activities. We require this in order (i) to improve the design and delivery of our services and activities, on an ongoing basis and (ii) to evidence the charity’s impact and the difference we are making in people’s lives, helping us to make a more powerful case for change and to recruit new funders and partners.
Deaf Unity: mission and purpose
Deaf Unity is a deaf-led charity, based in London, that works to empower, nurture and train deaf individuals. Our particular focus is on three main points of transition that are pivotal in enabling deaf people to realise their potential – and to thrive within and contribute fully to society. These transition points are:
-
leaving school to enter further/higher education
-
entering the workforce
-
progressing in the workplace
We work with our community in London to identify the barriers deaf people face at every stage of this journey, empowering them to make informed choices and to succeed. We partner with stakeholders (universities, employers, voluntary sector partners) to decrease, overcome or eradicate these barriers altogether.
From our home base in London, we work alongside our community and partners to develop and deliver new initiatives in response to clearly identified needs. We directly engage 300+ deaf people each year: inspiring and supporting school-leavers to take their first steps into higher education; empowering graduates and employees to navigate the world of work with confidence; and connecting deaf people with each other to build community, tackle isolation, mobilise around key issues and break down barriers to learning and employment. Sharing and dissemination of our work (including online to reach the national community) goes on to engage far greater numbers.
Deaf Unity generates much of its income from providing interpreting and consultancy services and delivering training (British Sign Language and deaf awareness courses). This activity fully aligns with our charitable mission and generates essential unrestricted funding to support our wider activities.
Context for the commission
In late 2023, the Board of Trustees agreed a forward plan, setting out the charity’s objectives and the activities we plan to deliver over the next 3-5 years. Our work is guided by 5 high-level, strategic objectives. We aim that by 2028:
- Deaf Unity will have created in partnership with London schools a high-quality, effective careers advice pack/toolkit which can be accessed digitally by schools across the UK to inspire and support deaf learners on their FE/HE/vocational journey.
-
Deaf Unity will be providing a comprehensive package of support around employability, that is recognised and in use by 5 leading nationwide employers and by the National Union of Students (NUS).
- We will be hosting in London a highly respected, impactful annual event for deaf people in work that is reaching 100 deaf people each year, directly or indirectly
-
Deaf Unity will be able to evidence that the CIO is making a substantial positive difference in the lives of learners, students and employees - through quantitative and qualitative feedback including testimonials and case studies
- Our organisation will be stable, financially secure and resilient, supported by strong governance and management systems and effective partnership networks
This commission directly supports objective 4.
In parallel with this, Deaf Unity will work with an Organisational Development consultant to make the transition from a freelance to an effective and well-managed PAYE staffing structure for the organisation, with strong systems and policies embedded across our teams.
This programme of development activity is kindly funded by Trust for London.
In the course of the year Deaf Unity will also be working with a corporate partner offering pro-bono support to redevelop the website and advise on online course delivery.
Overview of role
The evaluation specialist will be required to support Deaf Unity’s CEO and Training & Services Manager in developing an appropriate evaluation framework and action plan to be applied across the breadth of the charity’s activities, with supporting materials (e.g. questionnaires; interview prompts; other approaches). This is in the context of projects that often serve the deaf community, where written responses to feedback forms/online surveys are not always appropriate.
The consultant will support the leadership team to put in place training (not included in the fee) and systems to ensure that freelance teams delivering Deaf Unity’s project and training activities have the necessary understanding, guidance and confidence to support effective monitoring and evaluation of these activities.
Elements of Deaf Unity’s work to be included in this framework are:
-
interventions designed to support deaf people in successfully navigating key points of transition
-
regular community activity: we are keen to assess e.g. the wellbeing and community-building aspects of Deaf Unity’s programmes
-
learners’ experiences of our training courses
-
formative evaluation: ensuring that new issues, lived experience and insights emerging through our regular community programmes feed into the charity’s plans and methodologies
We are keen to adopt relevant technology solutions to strengthen our evaluation systems and processes, and to integrate these with existing systems (e.g. CRM) wherever possible.
Schedule
We aim to start work on this evaluation project in April 2025, completing by end November 2025. We expect most of the work to be carried out in the first 4 months, with light-touch support thereafter. The evaluator will be required to work flexibly throughout this period and this will be negotiated with you on appointment, bearing in mind your other commitments.
Time commitment: Expected approx. 10 days in total
Fees: Fixed fee is £4,500 inclusive of VAT and expenses
Specification
The evaluator will -
-
Guide development of a suitable evaluation framework and supporting action plan for Deaf Unity’s year-round activity, to ensure that appropriate, relevant data and feedback are captured and analysed at relevant stages of delivery
-
Support the training of staff and volunteers, to equip teams with the necessary skills and competencies in inviting and capturing feedback
-
Advise on mechanisms for feeding community feedback into ongoing content and programme development/creation – and evidencing this process
-
Advise on and support the introduction of appropriate technology/systems to support monitoring, evaluation and reporting
-
Have due regard throughout the process to Deaf Unity’s charitable objects, so as to ensure that the evaluation process as a whole provides meaningful insights into the charity’s success in meeting these aims.
Person specification
Essential
-
Evidenced skills and experience in evaluating the impact of activities and projects of this kind - from inception to final reporting
-
Experience of designing and implementing successful approaches to collecting data and feedback, that encourage input from a range of audiences/communities
-
Technically proficient, with experience of using modern technologies and methodologies to support and strengthen data collection, monitoring, evaluation and reporting.
-
Exceptional communication and strong facilitation skills, coupled with sensitivity and a commitment to confidentiality; comfortable engaging with staff, participants, learners, and partners.
-
Ability to produce evaluations that not only support funding requirements but also inform future decision-making and strategic planning.
Desirable
-
An understanding of the operating context of a charity such as ours, that is reliant on mixed income streams including fees, public grants and charitable grants.
-
Some knowledge of British Sign Language
It is anticipated that you’ll work remotely with occasional attendance at Deaf Unity events/programmes.
How to Apply
To apply for this role, please submit an application of no more than 1000 words detailing your relevant experience and qualifications; two or more examples of past, comparable roles you have successfully completed and your interest in the project. Please provide details of two referees.
Please submit this by 5pm on 7 April 2025. Please use “Evaluation Application” as your title.
This will be a Freelance contract. You will be responsible for paying your own Tax and NI contributions.
Interviews will be held online in the week commencing 14th or 21st April 2025
Deaf Unity celebrates diversity and opportunity. We strive to ensure the deaf Community and its members have access to the same opportunities as those in wider society and the same chances to contribute their talent and skills to the workforce. We will guarantee an interview for all deaf applicants to this role who meet the essential criteria.
The client requests no contact from agencies or media sales.
Salary: £38,000 per annum
Contract: Permanent
Reports to: Head of Policy and Research
Hours: Full time (40 hours per week including one hour lunch break each day)
Start date: May 2025
Location: Home-based (travel costs paid for meetings)
Annual leave: 27 days FTE per annum plus Bank holidays (22 days FTE per annum whilst the 4 day week is in place)
Please note that at Waterwise we work a Four Day Week, under voluntary agreements which all staff members sign. This means that you will be contracted and paid as full-time but you will sign a voluntary agreement stating that you commit to employing efficiency tools both individual and team-wide to deliver and be paid for 5 days work within four normal 9 to 5 days - the office is closed on Fridays. Training will be provided and you will be expected to continue to refresh your training and to keep up use of the efficiency tools. Annual leave is also pro rata’d. More information on a Four Day Week can be found here. We can answer any questions you may have about this at interview.
Waterwise
Waterwise is the leading independent voice in the UK for using water wisely, for the benefit of people and the planet. Our vision is that water is used wisely every day, everywhere, by everyone. We are the UK’s conscience on water efficiency, on behalf of people and the planet, and are experts in water efficiency policy, regulation, research, behaviour and campaigns. Waterwise is a people-led organisation which prioritises the wellbeing of its staff.
Water scarcity is an urgent issue right here, right now, right across the UK - consistent record-breaking high temperatures and low rainfall, and recurring drought, show how climate change and population growth are already putting our water resources under severe pressure, and this challenge is growing. Water efficiency has to be a big part of the solution, and we support and challenge governments, industry, customers and others to be innovative and ambitious on water efficiency. Our work includes campaigns, events, media, policy and regulatory influencing, research projects, stakeholder engagement and services such as Waterwise Training and the Waterwise Checkmark. We are funded by supporters across and beyond the UK water sector. Our Waterwise Strategic Direction to 2030, published in August 2022, tells you a bit more about us. Our UK Water Efficiency Strategy to 2030 tells you a bit more about our ambition.
At Waterwise we put staff wellbeing first, and our staff surveys show that our team knows, feels and appreciates this. Our values are
People: We will prioritise staff wellbeing, be an inclusive, kind and positive team.
Purpose: We will deliver independent and ambitious leadership to drive social and political change on water efficiency
Pioneer: We will be forward-thinking and visionary in our approach, being brave and innovative in challenging the status quo
Passion: We will campaign to protect water and the planet and work to keep our own environmental impact as low as possible
We are always looking for bright, committed people with a diverse set of skills and experience to help achieve our vision that water is used wisely every day, everywhere, by everyone. We are a lively, happy, friendly team, and we can’t wait to read your application!
At Waterwise, we’re committed to driving equity and preventing discrimination at work and in the work we do. Please see more on this below.
We are also working to reduce Waterwise’s own carbon and environmental footprint.
Policy Manager role description
You will report to the Head of Policy and Research and be part of a small but growing sub-team leading on our policy advocacy work and winning and delivering water efficiency research projects.
Key responsibilities in the role include:
-
Supporting and influencing policy development including engaging with policymakers through meetings and consultation responses
-
Supporting the delivery the UK Water Efficiency Strategy to 2030 and helping provide secretariat support to the associated forum and groups
-
Leading Waterwise’s work with stakeholders on policy across the UK
-
Working with the Head of Policy and Research to maintain a network of relevant stakeholders and supporters across the UK
-
Working with communications and marketing colleagues to provide content for blogs, trade media and press
-
Working on discrete research projects as and when necessary, including undertaking a project management role on some projects
-
Assisting the team with events (e.g. Waterwise annual conference), campaigns (e.g. Water Saving Week) and training
-
Attending and speaking at conferences, seminars and meetings to represent Waterwise
-
Working with colleagues to develop new funding proposals and providing financial information to the CEO
Other tasks and duties may arise and training will be provided. There will also be an opportunity to develop skills in being interviewed for the media.
The above is not an exhaustive list of activities but hopefully gives you a sense of the role and requirements.
Policy Manager person specification
We need someone who is proactive and a self-starter, with excellent communication and organisational skills. You will have a track record in policy and evidence work and/or water sector stakeholder engagement management to join our small, high-powered, influential team. The role involves policy and strategy support, project and programme management and delivery as well as stakeholder engagement. It's a great opportunity to be immersed in the water policy, regulatory and delivery agenda, as well as engage in external meetings and networks.
Essential Knowledge, Skills and Behaviours
-
Experience in influencing and advocating for policy change - including planning and delivering against agreed objectives
-
Experience working with external stakeholders
-
Experience in supporting delivery of stakeholder groups such as steering groups, task and finish groups, workshops, webinars and conferences
-
A good understanding of the UK water industry and, ideally, some experience with water efficiency
-
Excellent interpersonal skills to work collaboratively with a range of stakeholders, including policy makers
-
Strong organisational skills, including the ability to plan and work proactively to meet deadlines
-
Excellent attention to detail
-
Ability to positively promote Waterwise and its work
-
Experience in project management such as developing leads and bidding for projects desirable but not essential if a commitment to develop skills in this area
-
Ability to work flexibly within a small team that works from home
-
Ability to manage own time and prioritise tasks
-
Ability to communicate across the team about your work and workload
-
Commitment to equity, diversity and inclusion and wellbeing
-
Eligibility to work in the UK
Benefits
At Waterwise the wellbeing of our employees is our number one priority. To recognise the fantastic work our team does in driving water efficiency, and to support their wellbeing, we have a wide range of employee benefits, beyond statutory commitments. These include:
-
Positive, values-based environment and an inclusive culture where it feels safe for employees to say ‘no’ on grounds of workload
-
Strong emphasis from CEO on wellbeing and workload management
-
Homeworking and a small allowance for occasional shared office working
-
Four Day week - being paid full-time but working 80% of this (or pro rata equivalent), in exchange for using tools to work efficiently - for full-time employees this equates to a day off every week, in addition to annual leave
-
Flexible working
-
Part-time working
-
27 days annual leave per annum for full-time employees (or pro rata equivalent for part-time colleagues), plus Bank Holidays (pro rata’d to 22 days full-time equivalent as we work a Four Day Week)
-
Death in service benefit at x2 of salary
-
Paid chartered and professional memberships
-
Individual and team training budgets
-
Maternity leave and maternity adoption leave beyond statutory
-
Childcare costs for activities undertaken outside normal working hours
-
Sickness pay beyond statutory
Equity, diversity and inclusion
At Waterwise, we’re committed to driving equity and preventing discrimination at work and in the work we do. We know that simply having a diverse workforce is not enough. We want to create an inclusive environment within Waterwise and in our work and events, where everyone can contribute their best and develop to their full potential. We celebrate and value how different everyone is, and we work hard to ensure everyone is treated with dignity and respect. This aligns with our ‘People’ value that we will prioritise staff wellbeing, and will be an inclusive, kind and positive team.
Please see our Equity, Diversity and Inclusion Statement here.
We are committed to treating all current and prospective employees fairly and to ensuring that our workplace and employment practices are free from discrimination, harassment or victimisation on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. We strongly encourage applicants from a wide range of backgrounds and with different identities and experiences to apply. Everyone in our team has a role to play in helping Waterwise become more diverse and inclusive, and we hope you will join us for this next stage in our journey - for this role we therefore particularly encourage applications from candidates who are likely to be under-represented in Waterwise’s workforce. These include people of the global majority, LGBTQI+ people, and men.
We want to ensure that our recruitment process is inclusive of and accessible for everyone. If you are interested in applying for a role with us and think you may need some additional support or reasonable adjustments made to any part of the recruitment process, please get in touch on the email address below.
How to apply
To apply for this role, you will need to answer role-related questions. Please provide evidence and examples from your work history or other aspects of your life to answer the questions and demonstrate how you meet the criteria required. Please refer to the person specification when you are doing this.
Our goal is to remove bias from the hiring process and so rather than asking you for a CV and cover letter, we have set up role-related questions which will allow us to assess your approach to a problem and understand what knowledge and skills you have. Your answers will be anonymised, randomised and reviewed by the selection panel. We will use these scores to shortlist for interviews. We also think giving feedback is incredibly valuable for candidates, so at the end of the process, you'll see how well you performed during the application process.
The closing date for applications is 23:59pm on 16th March 2025. There will be a two-stage interview process. First interviews will be held on 25th March 2025 and second interviews will be held on 9th April 2025. First interviews will be held online via Zoom and second interviews will be held in person in Birmingham (venue TBC).
We will consider flexible working requests within this role - please state your preferred hours and working pattern within your application.
Waterwise is the leading independent voice in the UK for using water wisely, for the benefit of people and the planet.

The client requests no contact from agencies or media sales.
Our Mission
To beat vitiligo by eradicating the psychological, social and physical effects on people’s lives and by finding effective treatments and a cure.
Purpose of the role
The Head of Support Services is responsible for leading the delivery of The Vitiligo Society’s tailored support to patients with vitiligo and their families, and contributing to the strategic development of the organisation and its services.
Your Experience
We are looking for a candidate (or candidates) who either have a background in charity service management & safeguarding, or working in healthcare, nursing or mental health support.
Key responsibilities:
People Management
-
Oversee the engagement of volunteers involved in the delivery of The Vitiligo Society’s services and input into the overall development and structure of volunteering across the organisation.
-
Build, and encourage, positive working relationships with other staff to ensure members receive relevant information at the right time and that communications reflect the lived experience of individuals affected by vitiligo.
Service Development & Delivery
-
Develop clear operational plans to deliver The Vitiligo Society’s organisational strategy across services.
-
Lead the Support Services Volunteer Team and grow The Vitiligo Society’s services in line with the charity’s overall growth strategy and priorities whilst ensuring quality, sustainability and safe operating practice remain at the forefront.
-
Be part of a rota of staff & volunteers answering the Society's helpline
-
Deliver direct support to individuals affected by vitiligo, supporting them through their diagnosis and treatment journey.
-
Manage the budgets for service delivery.
-
Identify opportunities to improve our current support and develop new activities with a particular focus on patient and family support.
-
Develop and embed robust monitoring and evaluation processes across all services and provide reports to the Charity Director, the Board and funders as required.
-
Champion an evidence-based research and insights approach to service development and delivery, especially Health Psychology.
Safeguarding
-
Appointed Designated Safeguarding Lead.
-
Lead on the development of delivery of The Vitiligo Society’s approach to safeguarding children and adults at risk including policy and process development.
-
Ensure that the outputs of all The Vitiligo Society’s services are in line with the relevant safeguarding legislation and best practice.
Wider Impact
-
To lead on the development and nurturing of partnerships with healthcare professionals, education professionals and voluntary organisations.
-
To lead on Technology Appraisal submissions with NICE and work with other healthcare regulatory bodies to ensure fair access for patients to the latest vitiligo treatment innovations.
Fundraising
-
Contribute to funding applications related to service development and delivery, as appropriate.
-
Contribute to reports to funders & donors, as required.
-
Develop and grow the Services Team’s income generation capacity by working in partnership with fundraising colleagues.
Other
-
Attend The Vitiligo Society events when required to support staff and volunteers in the delivery of activities.
This is a two year fixed term role until 31 March 2027. Applicants need to be based in the UK. We will consider a job share if we have two strong candidates interested in a part-time position. Salary and benefits will then be pro-rata.
The client requests no contact from agencies or media sales.