Programme Manager Jobs
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
You will contribute to the coporate needs and development of the Trust, with advice and input grounded in sound financial strategy and legal principles.
Maintaining effective management systems and controls to safeguard the financial integrity of the Trust and ensure that all departments are promptly and accurately informed about their financial performance.
To manage and develop the Finance Function which is responsible for the provisin of accounting and investment information and financial services.
Working alongisde the CEO to plan the resources required to support the Trusts activities.
Service the Investment Committee including prepare, develop and anlyse strategic and management accounting information from our Investment Managers
Act as Company Secretary
Interested candidates are invited to submit a CV and cover letter outlining their interest, suitability, and vision for the role, and how they meet the requirements of the person specification in details by 5pm on 4th November 2024.
Interested candidates are encouraged to submit early applications as the application window may close sooner than 4th November 2024 if a suitable candidate is found.
Interviews will be held on the 14th and 15th November 2024.
We are looking for the successful candidate to take up their post in January/February 2025.
Formed in the 1920's we have a long history of providing services for retired Pilkington employees and their family members across the UK and overseas
The client requests no contact from agencies or media sales.
Contract: Permanent, Full Time
Salary: : £26,500 - £28,500 per annum
Working Hours: 37.5 hours per week Monday to Sunday (5 days) acting as an emergency contact on a rota basis one weekend in four.
The Lighthouse retail portfolio prides itself on innovation and creativity ,offering the sale of preloved goods in an array of shops within local communities. Lighthouse retail has 34 stores across Derbyshire and Nottinghamshire run by paid staff and volunteers. Our retail vison revolves around ‘The People’ within the organisation with a view to invest and develop to reach our fullest potential.
The People Manager will be responsible for overseeing the staffing across each one of our stores, ensuring that shops are fully staffed day to day. They will need a practical and engaging approach to enable staff to thrive in their roles and feel supported to meet the charity’s vision and mission. They will work alongside the rest of the retail team ensuring the aims and objectives of the people strategy are achieved.
Key Tasks & Responsibilities
People Management
- Be responsible and accountable for the day-to-day operations relating to the people side of retail.
- Ensure the shop team and volunteer relationship is a professional and successful one
- Act as the first point of contact for the volunteer administrator in relation to volunteering matters and queries for retail.
- Effectively communicate any relevant information to all shop teams regarding updates, charity activities, incentives, and performance.
- Work closely with management and employees to embed changes and ensure solutions are realistic and sustainable.
- Be able to work closely with the retail management team including the retail sales manager to ensure the people side of the charity is not impacting sales.
- Overseeing the retail portfolio sickness and absence management including allocation and approval of annual leave throughout the year, forward planning contingency strategies ensuring shops are covered all the time even at short notice. Ensuring staffing hours do not exceed there’re banding allocation.
- Be competent in assisting with grievances, supporting with investigations and assisting with disciplinaries.
- Act as deputy safeguarding lead as and when required. Be able to act in an advisory capacity demonstrating a higher level of experience and understanding when dealing with safeguarding issues that arise.
- Be responsible for overseeing and leading with probation placements across our retail sites, acting as point of contact and ensuring that the relevant paperwork is up to date including the risk assessments for each placement.
People Development
- Ability to mentor and support staff through regular one to ones ensuring that they feel fully equipped to achieve optimum success in their work.
- Collaboratively with the HR team review and update the volunteer induction and training programme ensuring all aspects are relevant to the retail portfolio.
- Support staff with capability and performance issues including the management of their own staff issues such as, sickness, disciplinary, grievances and concerns through probation periods.
- Work closely with the retail management team on the delivery of innovative and interactive internal and external training to help staff develop their skill sets and achieve career satisfaction.
Recruitment & Onboarding
- Work closely with HR developing and implementing strategies to improve recruitment, attracting suitable staff, and retaining them.
- Ensure suitable and sufficient coverage of volunteer support in the retail portfolio.
- Lead on the recruitment of new staff members, being able to assist shop managers in developing better teams and building strong foundations in line with the people strategy and recruitment and selection policy.
- Ensure that new staff members are fully trained and placed in a suitable training store.
- Monitor and track performance throughout staff probation periods alongside the retail sales manager.
If you are interested in applying for this post, please click to apply to view the full applicant pack which includes the full job description and person specification.
We are committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will therefore be subject to Disclosure and Barring Service (DBS) checks along with other relevant employment checks.
About Us
Valley CiDS is an independent children and young people's charity based throughout Derbyshire and Nottinghamshire. As a Christian charity, we believe that by investing in the next generation we can make a positive difference to the lives of children, young people and families. We raise income to support our work through our growing retail portfolio of Lighthouse Charity Shops.
People and values are at the heart of who we are and what we do as charity and we are proud to employ talented colleagues from diverse backgrounds. Guided by our core values of Hope, Compassion, Belonging and Inclusion, we believe that everyone has a role to play in fulfilling our mission of 'Investing in the Next Generation' By joining us, you too, could play an important part in helping us to make a positive difference in the lives of children, young people and families through our many projects and initiatives.
Closing date: 15-11-2024
REF-217 451
Are you an experienced Registered Manager looking for a new challenge?
Location: Office Based in Aller, Langport, Somerset, TA10 0QN & supporting people across Somerset, as a Domiciliary Care Provider.
37 hours per week with on-call responsibilities; which is shared with four other team members.
£37,555 PA Pro Rata
You First are looking to recruit an experienced Registered Manager from within the sector, who is as passionate as we are about supporting neurodivergent people, people with a learning disability and/or mental health illness to live meaningful and purposeful lives. You will need to have experience of working with and managing support for neurodivergent people, people with learning disabilities and people with mental health illness and complex support needs. You will form part of a senior team that upholds You First’s values and it’s high-quality standards. You First welcomes team players who share our values and goals of supporting people in the way they choose, with their own front door!
You will be creative, compassionate, calm, responsible, a good team player, a good people manager, empathic, non-judgemental, self-motivated, understand professional accountability, a first class communicator, and will be someone who can contribute toward our positive, listening, learning and responsive culture.
Formed in 2014, You First has grown by reputation to the point where we are now looking at creating a Registered Manager Team. Responsible to the Business Operations Manager, each Registered Manager will have operational management responsibility across a designated location within the Social Enterprise.
Person Specification:
- Minimum of 2 years management experience in Adult Health and Social Care, ideally as a Registered Persons (but not essential)
- Level 5 qualifications in Management within Adult Health and Social Care/or willingness to work towards this within the first 12months of joining You First. (Note: Post holder must have an existing Level 3 or 4 qualification)
- Hold a valid Full UK driving license.
- Willingness to travel across the County.
- Desire to be/apply for Registered Manager Status with the Care Quality Commission.
- Ability to work outside of office hours when required.
- Ability to seek and be accountable for own workloads.
- Experience with rota management.
- A team player.
- Experience of working with people who are neurodiverse.
- Experience in mentoring and coaching team members.
- Ability to form positive working relationship with all stakeholders.
- A person that holds themselves with integrity and transparency.
You First offers:
- The opportunity to be part of a forward thinking, innovative and ground-breaking third sector organisation that is serious about people being supported to take full control of their lives
- An attractive salary of £37,555 PA Pro Rata
- A generous annual leave package of 7 weeks per year, inclusive of bank holidays
- Employee self-management
- A supportive and inclusive working environment
- An Employee Assistance Programme
- A comprehensive and encompassing induction
- Regular one-to-ones with the Business Operations Manager
- An occupational pension
- A commitment to your personal and professional development including access to further training and qualifications
Background
Brixton House is an award-winning modern arts venue in the heart of Brixton. An inspired vision to build a cultural hub centred on the legacy of the former Ovalhouse Theatre, our new multi-arts venue, with a particular focus on theatre, tells stories from underheard voices and communities that represent our home in the heart of Brixton.
Our arts programme reflects the rich and authentic storytelling of local and international diverse communities and champions innovative and creative entrepreneurial perspectives.
Our mission is to empower our undervalued, unheard, and excluded communities through our creative and cultural spaces.
We live by our values, and they are at the core of everything we do:
Enterprising
We are a strong creative enterprise providing security and stability for creative freedom to be realised.
Welcoming
We will remain connected to our communities and treat everyone with kindness and respect; Brixton House is their home from home
Nurturing
We foster a caring and compassionate environment that inspires to be and give their best.
Radical
We encourage people to be authentic, affirm their rights, be critical, bold, resolute and determined.
Celebratory
We embody a spirit of hope.
Collaborative
We will establish an integrated hub of creative spaces, performances, training, business ventures, and jobs for the local community and beyond.
We here at Brixton House believe in the power of stories and how it can transform and enrich our lives through the magic of theatre.
Our aim is to encourage children, young people, young adults, adults, our elders, families, artists, and communities to engage, create, learn, experiment, play and be the future storytellers.
PURPOSE OF THE ROLE
Brixton House is looking for an experienced, committed and highly organised Fundraising Manager. The post holder will have a central role in working with the Head of Development to secure grants from mainly trusts and foundations but will also work across other Departments to steward relationships with individual donors, support innovative digital fundraising campaigns, and assist in the delivery of targeted fundraising events.
The Development team is responsible for achieving a minimum voluntary income fundraising target of £300k, increasing over the next 2 years to £550k. Achieving these targets is central to Brixton House realising the creative ambition of our productions and performances, and to delivering our creative engagement programme in the wider community, with a particular focus on the London Borough of Lambeth.
The Fundraising Manager will report to the Head of Development and work collaboratively with colleagues and internal stakeholders across Departments to ensure there is a good fit between fundraising prospects and our programmes, and that our fundraising outputs are aligned with the vision, mission, and values of Brixton House.
This job would be ideal for applicants with successful fundraising experience looking to progress their fundraising careers by stepping up into a fundraising manager role.
KEY RESPONSIBILITIES
Income Generation
- Working with the Head of Development to implement the Income Generation Strategy to diversify our funding, including developing and managing a pipeline of Trusts & Foundations, competitor analysis and prospect development to achieve ambitious fundraising targets.
- Drafting and completing high quality funding applications and compelling funding proposals, including strong narrative storytelling, detailed budgets and comprehensive spending plans.
- Managing relationships with grant makers, writing grant reports, ensuring that deadlines are met and that the work accurately reflects our commitment to the grant makers requirements.
- Ongoing donor relationship management, acknowledging contributions, providing written updates on projects, programme delivery, and effective stewardship to encourage repeat giving.
- Managing and responding to supporter enquiries promptly, providing them with the best experience possible to maximise fundraising opportunities, and maintaining excellent up-to-date and timely records of all fundraising activities.
- Ensuring that all fundraising activity and donor stewardship and engagement is compliant with the Fundraising Regulators Code of Practice.
- Working closely with colleagues in other Departments to gather case studies and insights which demonstrate the impact of our work.
- Working collaboratively with the Head of Development and colleagues in Productions and Programming, Creative Engagement, and Marketing and Communications to actively support opportunities for income generation including corporate funding, individual giving, partnerships, trading activities, sponsorship, contracts and community fundraising.
Data & Impact Reporting
- Extract and interpret data from our CRM system Spektrix, and other external data sources to gather and process information which strengthens the case for support, and which enhances the quality of funding applications and funding reports.
- Working closely with colleagues in other Departments to ensure our CRM system and processes collect the accurate data required to meet funder requirements.
- Working closely with colleagues in other Departments to assist in the monitoring and evaluation of funded projects, and other activities which enhance the content and quality of reports for funders, trustees, and other key stakeholders.
- Analysing and presenting data and key findings to internal and external stakeholders through clear, concise and high quality reports and presentations.
General Requirements
- Provide assistance and support to the Head of Development to ensure that fundraising targets are achieved, and the objectives of the Income Generation Strategy are fully met.
- Ensure full compliance with organisational Policies and Procedures including but not limited to, Financial Procedures, Safeguarding Policy and Procedures, Equal Opportunities, Health & Safety and Data Protection.
- Help to maintain a positive working environment, delivering high quality customer service, keeping the vision, mission, and values of Brixton House at the heart of everything you do.
- Contribute to team meetings, develop and share best practice, and work collaboratively across the organization to build good working relationships, and provide ad-hoc support to other Departmental teams and members of staff where necessary.
- Take responsibility for your own self-development, identifying learning opportunities, and be willing to attend relevant training to help you grow in the role.
- Carry out any other duties commensurate with the post, and as agreed with the Head of Development, in a manner which actively supports and promotes the fundraising aims and objectives of Brixton House.
PERSON SPECIFICATION
ESSENTIAL
The post holder should be able to demonstrate that they have skills and experience in the following areas:
Knowledge & Experience
- Proven experience of working for a charity and a clear understanding of the processes involved in securing funding through grants and donations and achieving fundraising targets.
- Demonstrable experience of writing successful grant applications and funding proposals.
- Experience of identifying sources of funding and working with colleagues to match funding opportunities to organizational projects and programmes.
- Strong understanding of the funding landscape and trends in the charity sector.
- Working knowledge and familiarity with data collection and analysis to support the development of funding applications and reports.
- A high level of computer literacy, and experience of using a range of IT applications, including MS Word, PowerPoint, Microsoft Excel, and Outlook.
- Proficiency in using databases and CRM systems.
Skills & Abilities
- Excellent writing and communication skills, with the ability to craft compelling fundraising narratives.
- Analytical skills alongside the ability to process and transform information and data into clear and impactful summaries, reports and presentations.
- Strong research skills with the ability to identify funding prospects which lead to viable funding opportunities.
- High level of numeracy and budgeting skills alongside problem-solving skills to ensure budgets achieve fundraising targets which meet the needs of the organization.
- Excellent organizational and time management skills, with the ability to remain calm in a fast moving environment and efficiently manage your own workload.
- Well-developed interpersonal skills and the ability to build and steward effective relationships with funders, customers, and other key stakeholders.
Personal Qualities
- Proactive, self-motivated, with a ‘can do’ attitude, and comfortable with working to achieve key objectives within a performance management framework.
- Detail-oriented and committed to achieving a high level of accuracy and quality in your day to day work.
- A team player, able to develop and maintain collaborative and productive working relationships with colleagues.
- Willingness to work flexibly in response to funding opportunities and to meet deadlines.
- Commitment to the vision mission and values of Brixton House.
DESIRABLE
- Experience of working for an arts based charity in a community setting, especially in the area of productions, programming, and creative engagement.
- Track record of fundraising for an arts based charity and awareness of the fundraising landscape for arts and culture organizations.
- Ability and willingness to work occasional evenings and weekends as required for which TOIL can be taken.
Brixton House is committed to actively celebrating the wealth of diversity in our society on our staff team. We are actively engaged in representation, inclusion, and anti-racism planning. Our organisation is pursuing evolving structures to promote more collaboration and an inclusive venue, attracting a proudly diverse pool of talented people from the global majority. We value enriching our artists, community and workforce with multiple perspectives and therefore encourage applicants from all intersections of our society.
We value the equality of opportunity and will be inspired by applicants from candidates currently underrepresented across the arts workforce, particularly anyone who understands the experiences of discrimination or racism. We strive to treat all job applications equally, and we may use positive action, in cases where candidates are equally qualified.
REVIEW ARRANGEMENTS
This job description cannot be all encompassing. It is inevitable over time that the emphasis of the role will change, without changing the general character of the job or the level of duties and responsibilities entailed. Consequently, this information will be periodically reviewed, revised, and updated in consultation with the post holder to reflect appropriate changes.
How to Apply
Please note that applications can only be considered if they are submitted through this Online Recruitment System, and returned by the closing date. The closing date for this position is Wednesday, the 23rd October 2024 at 12 pm midday.
During the application process, we will ask you to:
1. Upload a current CV detailing a maximum of 10 years of work history, if applicable.
2. Upload a personal statement (cover letter) detailing your suitability for the role, referring to all points in the person specification and job description (1000 words max).
Should you have any access requirements in applying for this role please email them
PLEASE NOTE
THE SUCCESSFUL APPLICANT WILL BE SUBJECT TO A CRIMINAL RECORD CHECK FROM THE DISCLOSURE AND BARRING SERVICE (DBS) BEFORE THE APPOINTMENT IS CONFIRMED. THIS WILL INCLUDE DETAILS OF CAUTIONS, REPRIMANDS OR FINAL WARNINGS, AS WELL AS CONVICTIONS SPENT OR UNSPENT. ONLY RELEVANT CONVICTIONS AND OTHER INFORMATION WILL BE TAKEN INTO ACCOUNT.
Basic Terms & Conditions
Place of work will be Brixton House, 385 Coldharbour Lane, Brixton, London SW9 8GL.
Benefits
Brixton House operates an auto-enrolment pension scheme. The company will contribute up to 4% if matched by the employee. 22 days holiday per year pro rata, rising by one day per year up to a maximum of 25, in addition to public and bank holidays and TOIL.
Brixton House also offers all employees access to an Employee Assistance Programme.
REF-217 269
Hours / work pattern: 5 days / 35hrs per week preferred, but 4 days / 28hrs considered
Location: Main Office - Fairfax Street, Bristol - some home working possible
We are seeking a highly motivated individual to manage the Core Service, our largest multi channel advice activity. The Core Service is mostly delivered by volunteers, the appreciation and encouragement of whom is imperative. Equally imperative is ensuring that advice delivery meets regulatory, funder and internal standards.
As with everything we do, the Core Service must remain responsive to changes in the community’s advice needs, and also to how the community needs that advice to be delivered (for example the introduction of new channels or delivery points). The post holder will therefore listen well, foster an appetite and readiness for change in our people, and be persistent. In terms of day to day service delivery, they will thrive in the following environment (and support others to do the same); unpredictability, clients in difficult situations, multiple advice subjects, and incoming referrals arriving from different partners and channels.
About Us
Citizens Advice Bristol provides free, confidential and impartial advice, helping people to resolve problems affecting their lives. We have a wide range of services targeted at various client groups and advice issues.
We cover all subject areas with a focus on welfare rights, debt, housing and employment. We dealt with over 25,000 issues in the 2023/24 financial year. We give people the knowledge and confidence they need to find their way forward, whoever they are, whatever their problem.
What we give our staff
At Citizens Advice Bristol we truly value our colleagues and we show that in what we offer. These range from flexible working arrangements and generous leave entitlement and a pension scheme.
- We offer great learning and development opportunities and an Employee Assistance Programme
- Healthy work/life balance with a flexible approach to working arrangements
- Generous 5.6 weeks pa plus public holidays pro-rata
- Free hot beverages in our offices
- Excellent city centre location with great transport links
- Comprehensive maternity, adoption and shared parental leave
- Learning, development and personal growth opportunities
How to Apply
Please read the attached Job Pack containing the Job Description and Person Specification for more information. To apply please submit the following:
- CV
- Covering Letter, no more than 2 sides of A4 paper, describing and demonstrating how your experience, skills and knowledge meet the criteria set out in the Person Specification.
Closing date: Thursday October 24th at 12.00 midday
Interview date: Tuesday October 29th
Please keep your covering letter to no more than 2 sides of A4 paper, describing and demonstrating how your experience, skills and knowledge meet the criteria set out in the Person Specification.
The Opportunity
We are seeking a motivated and highly organised national Quality Manager to join our expanding team. This is a new role that will lead on the quality assurance of IPS Grow delivery, responsible for implementing a robust quality management system and measuring our work against agreed standards. This includes quality assuring resources for the IPS Grow team and the IPS community, streamlining internal processes, and ensuring consistency of IPS Grow delivery across regions.
This is a national role that will work closely with the Head of Delivery and wider IPS Grow senior team, with a mix of remote and in person working from our London office.
The Team
IPS Grow is a national programme designed to support the expanison of Individual Placement and Support (IPS) services in mental health, primary care, and drug and alcohol teams across England. The programme is led by Social Finance in partnership with the Centre for Mental Health. It is funded by NHS England and Improvement (NHSE/I), the Department for Work and Pensions (DWP), and the Office for Health Improvement and Disparities (OHID).
Responsibilities
1. Oversee internal and external quality across IPS Grow delivery
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Implement policies and processes that align fidelity reviews with international best practice.
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Oversee the IPS Grow Quality Mark, ensuring accurate and consistent application.
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Establish systems for monitoring delivery against KPIs and contract requirements.
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Maximise our focus on race equity across internal operations and external delivery.
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Identify and implement quality improvements based on internal and external stakeholder feedback.
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Work with the Workforce Manager to quality assure training materials for the IPS workforce.
2. Facilitate learning and development of IPS Grow delivery staff
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Drive high-quality recruitment and onboarding processes.
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Collaborate with Regional Managers to implement competency frameworks, performance plans, and a training programme that supports professional development.
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Embed staff development and reflective practice across team processes such as team meetings and staff 1:1s.
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Monitor and evaluate effectiveness of L&D initiatives and make necessary improvements.
3. Streamline knowledge management
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Implement a robust system for version control and documentation procedures.
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Ensure a comprehensive range of high-quality resources is available for IPS services.
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Embed a race equity lens across new and existing resources.
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Work with key stakeholders to coproduce resources and ensure content is accessible and reflective of the communities IPS services work with.
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Work with senior colleagues to develop and maintain an internal knowledge management hub for delivery staff, ensuring all resources are up to date and relevant.
4. Communication and collaboration:
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Work closely with the Head of Delivery, Regional Managers and other senior leadership staff to share best practices and coordinate efforts across regions.
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Build and maintain strong relationships with local and national stakeholders; attend and contribute to stakeholder meetings, sharing insights and updates on quality development initiatives.
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Contribute to internal and external communications, including newsletters, reports, and presentations.
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Support the implementation of data collection and analysis processes to ensure high-quality standards and drive continuous improvement across IPS Grow services.
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Collaborate with the Data Manager to ensure data accuracy and integrity, leveraging insights to enhance service delivery and operational efficiency.
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Continuously refine practice and skill by engaging with IPS experts and other stakeholders in the UK and internationally to bring the best and most up-to-date understanding of “what works” to programme delivery.
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Influence the strategy by working with the senior team to shape our strategy and roadmap for future projects.
About you
Skills and competencies
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Data driven: Strong analytical skills with the ability to interpret complex data and make informed decisions.
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Problem-solving: Excellent attention to detail and a methodical approach to problem-solving.
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Relationship management: Strong interpersonal and communication skills, with the ability to build and maintain relationships with a wide range of stakeholders.
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Organisational skills: Excellent organisational skills, with the ability to manage multiple priorities and requests, create project plans, and meet deadlines.
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Leadership: Delivery of performance expectations and supporting the team to translate research into effective on the ground practice.
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Adaptability and flexibility: Ability to adapt to changing project needs and work effectively in a dynamic environment and changing system with multiple stakeholders.
Experience
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Proven track record in managing quality systems and compliance within a complex organisation
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Experience in developing and delivering training programs related to quality assurance and compliance
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Experience delivering against project plans, timelines and deliverables that are results focused
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Experience of implementing quality improvement in an IPS or employability context would be advantageous though is not essential
Working at Social Finance
The fixed salary for this position is £56,500 per annum. Working for a mission driven organisation is more than just what we pay though, it’s about our culture, our approach and what else we offer.
About Social Finance
We are an ambitious not for profit organisation that partners with governments, service providers, the voluntary sector and the financial community. Together, we find better ways of tackling social problems in the UK and globally.
Since we started in 2007, Social Finance has helped to pioneer a series of programmes to improve outcomes for individuals with complex needs. Our innovations, including the social impact bond model, have mobilised more than £500 million globally. We have sister organisations in the US, Israel, the Netherlands and India and a network of partners across the world.
What we do
Our unique method combines financial analysis, data science, service design, and social issues research.
We focus this expertise on understanding the needs of service users and working with communities to create new responses to challenging social problems.
We develop models, products and services that are pragmatic and have the scope to drive systemic change to improve people’s lives. In the UK, we focus on issues such as homelessness, domestic abuse, mental health, learning difficulties, loneliness and vulnerable children on the edge of the care system. We also look to improve equity for marginalised communities in social services. Internationally, we design outcomes-based models for issues such as maternal and neonatal health, education and employment.
Our Values
Everyone at Social Finance believes that change for communities is possible. To help us achieve it, we have three core values that guide everything we do. We are curious, empathetic and pioneering.
Equality, diversity and inclusion
We actively encourage applications from under-represented and minoritised groups, including those with lived experience of the social issues we are working to address. We are an equal opportunities employer and support a range of flexible working options.
How to apply
Social Finance are using Applied, a platform developed by the Behavioural Insights Team, to record your application. Applied is focused on using behavioural and data science to improve hiring decisions and minimise unconscious bias in the recruitment process. You will be asked to respond to four situational based questions which will allow you to express your ability.
Your answer to each question will be viewed in isolation. Please therefore ensure there is enough detail in that single response, without any references to your other responses
Closing date for applications: Monday 28th October 2024 at 9am
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30-minute Zoom interviews will take place on Wednesday 6th November
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Face to face interviews will take place Thursday 21st November at our Social Finance office in London.
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Should you require any reasonable adjustments to allow you to attend, please highlight this when you are invited.
The client requests no contact from agencies or media sales.
Salary: £28,429.44 rising to £29,568.24 in year two
Place of work: L'Arche Ipswich Community Houses, Ipswich, IP1 3QU
Contract type: Permanent
Closing date: 30 October, 11:59pm
Are you an experienced social care leader looking for a rewarding role in a values-driven community? Join L'Arche Ipswich, an 'Outstanding' CQC-rated supported living service, as a Team Leader / Care Manager. Lead a dedicated team supporting adults with learning disabilities to live independent, fulfilling lives within our diverse, inclusive community. With a unique spiritual ethos and commitment to high-quality, person-centred care, L'Arche Ipswich offers an enriching career path where you can make a real difference.
Main purpose of the role:
Are you a qualified and experienced social care Team Leader looking for a new and exciting challenge?
We are looking for an experienced and enthusiastic Team Leader for our supported living service in Ipswich, Suffolk. Someone who will go above and beyond to make life amazing for our service users and our enthusiastic and professional support workers. Our Charity supports 13 adults with learning disabilities/autism to lead fulfilling and independent lives whilst being active members of the community.
As our Team Leader, you will be responsible for:
- Creating and managing monthly rotas
- Supporting and supervising assistants
- Organising and leading weekly team meetings
- Inducting new starters into their role and completing competency observations
- Overseeing reporting such as medication records, health and safety, and quality assurance
- Leading on the planning and facilitating community events
- Working as part of the senior leadership team to maintain a high quality of care
About you:
- Well-organised, IT literate and adept at allocating and delegating work appropriately.
- Proven ability to guide, support and teach the essential skills of supporting people with learning disabilities/autism.
- A clear understanding of care planning processes.
- 1 or more years’ experience as a Team Leader working with adults with learning disabilities.
- NVQ Level 3 in health and social care.
- Experience in, or be willing to learn, digital care planning programmes.
- Up to date knowledge of CQC regulations with the ability to apply them in a care setting.
- Natural ability to help make the lives of others more fulfilling.
- Supportive of the identity, mission and values of L'Arche and enthusiastic about working within a community organisation rated Outstanding by the CQC.
About us
L'Arche Ipswich is an Excellent CQC rated supported living service that provides individualised and proactive support to enable individuals to become as independent as possible within the community. The service comprises of two beautiful houses set in spacious grounds designed to meet a variety of individual needs and preferences.
L'Arche Ipswich is more than just a service provider; we are a diverse, inclusive community of 30+ people with and without learning disabilities who live, work and celebrate together. Our aim is to provide a place of belonging to help people with learning disabilities live independent yet connected lives.
Alongside our regulated person-centred support, we also have a strong spiritual ethos within the organisation, maintaining close meaningful working relationships with our service users, their families, and those living outside of the immediate community L'Arche Ipswich community. Attendance to festivals, weekend breaks, community gatherings and birthday celebrations are a consistent tradition for all of us that brings everyone together on a regular basis.
As well as joining a friendly Community, where you will be well supervised and supported, and benefit from L’Arche’s mentorship programme, these are some other benefits you get by working for us:
- Joining shared meals since cooking and having a meal together is what we are all about
- Paid sick pay, up to a maximum of 7wks (depending on length of service)
- Enhanced Maternity, Adoption/Surrogacy, and Paternity Pay (depending on length of service, details available on request)
- Interest free loans and salary advances available
- Free eye tests and a contribution towards the cost of glasses if you need them for work
- Free DBS / PVG checks
- Free SSSC registration
- Free Blue Light Card
- Professional membership fees paid if they are directly relevant to your role
- Free Employee Assistance Programme available to everyone
- Up to 5 days paid compassionate leave
- Up to 6 days paid (pro rata) for time off for emergency dependents leave
- Carer and Childminder costs available in some circumstances to facilitate attendance at residential meetings
- Paid mileage costs at HMRC rate
- Working from Home Allowance for those in office-based roles but for whom no office is provided
- Specialist bereavement counselling for employees and their family members
- Free Life Assurance up to 4 times gross annual salary
- Access to the Bike to Work scheme
The interview process will include a visit to the community to meet a panel of people with learning disabilities and an in-person interview.
A full job description and person specification can be found in the Recruitment Pack.
The closing date is midnight on Wednesday, 30 October 2024.
The interview process will include a visit to the community to meet a panel of people with learning disabilities and an in-person interview.
To apply, please read the full job description and person specification and answer the questions on our online application form.
Please also read our privacy notice for job applicants.
You may have experience in the following roles: Supported Living Manager, Learning Disability Team Leader, Autism Support Manager, Care Team Manager, Residential Home Manager, Registered Manager, Support Manager, Service Manager, Deputy Care Manager, Learning Disability Service Manager, etc.
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Operations Manager
We have an exciting opportunity for an Operations Manager to join the team in this part-time, remote working role.
Position: Operations Manager
Location: Remote (travel to Edinburgh is required, up to 4 times per year)
Hours: Part time, 25-30 hours per week
Salary: £34,000 pro-rata
Contract: Fixed Term Contract - 18 Months
Closing Date: 5pm on Friday 8th November
Interviews: 18-19 November
The Role
The purpose of this role will be to manage and deliver administration services associated with operational areas including Technology and Data, Human Resources, Health and Safety, and Facilities. You will be responsible for supporting or leading business improvements to policies, processes and ways of working within these areas to ensure a more efficient and effective business as usual approach moving forwards.
Why join the team?
You will be offered on the job training and support for your development alongside other fantastic benefits:
- Opportunity to work your hours flexibly
- 35 days annual leave per year (pro rata) including the opportunity to take most bank holidays when you choose
- Employer pension contribution of up to 6%
- Employee assistance programme
- Enhanced Maternity Pay
- Budget for personal development and training
- Positive organisation culture with a firm understanding of supporting remote (hybrid) teams
- Opportunity to help share live music with people who may not otherwise get to experience it.
About You
With project management and change management knowledge and skills to support you in this role, you will have experience of:
- Coordinating and delivering administration services.
- Business improvement projects and reviews.
- Working with different stakeholders to explore policies, processes and ways of working.
This is a remote working role but you will be required to travel to the Edinburgh offices up to 4 times per year.
When applying for this role you will be asked to submit a CV and Covering letter of no more than 2 sides of A4.
About the Organisation
The charity seeks to give joy through live music through the provision of live music sessions for people receiving care or treatment in healthcare settings across the UK, including those who are vulnerable, the elderly, those with dementia and in critical care.
Live music concerts are presented by individual or small groups of skilled musicians who have been carefully selected through a process of audition. Sessions are tailored to the both the setting and the audience to ensure that they can reach and connect people, encourage communication and meaningful interactions and evoke emotions and memories to make people feel good one tune at a time.
The successful applicant will require a DBS (Disclosure and Barring Service) or equivalent check.
The charity is committed to becoming an organisation that reflects society and promotes diversity and inclusion, and would particularly welcome applications from people who are currently under-represented, including disabled people and those from Black, Asian and other minority ethnic communities.
You may have experience in areas such as Operations, Operations Manager, Operations Lead, Operations Supervisor, Operations Team Leader, Finance and Operations, Operations Support.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
The Living Wage Foundation has an exciting opportunity to join our dynamic team as a Project Manager. We are looking for a highly motivated and organised individual with the ability to build relationships with employers across the Living Wage network.
Project Manager – Living Pension
Salary: £37,056 (plus £3,276 London Weighting where applicable) pro-rata
Hours: Flexible, from 3 up to 5 days a week
Contract: Maternity Cover/Fixed Term (12 months)
Based: London office/remote and flexible working arrangement available
Holiday and pension: 25 days holiday plus Christmas break. Pension at 10% employer contribution (5% employee).
Interviews: 19-22 November 2024
Living Wage Foundation
The Living Wage Foundation was launched in 2011 by Citizens UK to tackle in-work poverty and ensure that workers earn enough to live on and participate in family and community life. Citizens UK is the home of community organising with diverse civil society alliances set up to develop leaders to work on the issues that matter to them, such as the Living Wage. Other projects include PACT (Parents and the Community Together) and Sponsor Refugees to add depth to the impact of Citizens UK’s work.
The Living Wage is a movement of businesses, organisations and people who believe that a hard day’s work deserves a fair day’s pay. The real Living Wage is an independently-calculated hourly rate based on the cost of living and announced each November during Living Wage Week, our annual celebration of a growing network of almost 12,000 Living Wage Employers.
The Living Wage Foundation celebrates employers that voluntarily choose to pay the real Living Wage through an accreditation scheme that recognises a long-term commitment to fair pay and has secured pay rises for 400,000 low paid workers.
Purpose
The Living Wage Foundation has an exciting opportunity to join our dynamic team as a Project Manager. We are looking for a highly motivated and organised individual with the ability to build relationships with employers across the Living Wage network.
The Project Manager will be responsible for driving forward our Living Pension standard. The standard was launched in March 2023, t and is a voluntary savings target independently calculated to provide enough income to meet every day needs in retirement.
The ideal candidate would be a proactive and experienced project manager with outstanding communication skills and a track record of network building. We are looking for someone who will expand Living Pension and grow this new accreditation with Living Wage employers and raise awareness of the standard, particularly in the business community.
The role will also involve working with our programme team to increase their knowledge and skills in the Living Pensions standard, enabling them to generate leads and deliver support and guidance to employers looking to implement a Living Pension for their workforce.
The Living Wage Foundation has grown significantly and continues to evolve its offer to employers. There will be opportunities in this role to get involved in other areas of work and projects aimed at mobilising employers to tackle poverty and deliver change in the UK and globally.
Main Responsibilities
Citizens UK & Living Pension Strategy
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Demonstrate enthusiasm and commitment to the purpose of the Living Pension, Living Wage Foundation, and the core mission of CUK
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Reliably implement CUK’s policies, procedures & values in the delivery of projects
Project Management
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Build, manage and grow Living Pension to scale, growing the number of employers offering a Living Pension alongside the real Living Wage
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Continually enchance and iterate accreditation standard, KPIs and milestones and improve documentation, CRM systems (including Salesforce) and web journeys
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Develop and implement strategies to grow accreditations in specific sectors and regions to deliver the Living Wage Foundation’s business plan objectives
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Deliver all key project workstreams to time and budget
Learning & Expertise
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Keep up to date on latest Living Pension policy issues and support development and communication of Living Pension criteria to ensure that the Living Wage Foundation is responsive to the needs of employees and employers
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Develop and maintain personal professional development plan
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Act as a subject matter expert on Living Pension and provide guidance and technical support to colleagues and employers
External Relationship Management
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Develop and nurture relationships with new and existing employers and other external stakeholders to promote and grow the Living Pension
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Seek feedback & take action to ensure that all stakeholders are having a good experience of working with Living Wage Foundation & CUK
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Identify and develop strategic partnerships with a range of stakeholders including pension providers, industry bodies, project partners and funders to support the Foundation’s work
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Provide a high-quality client experience for employers that are interested in the Living Pension
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Coordinate and manage the Living Pension Steering Group, including set up and minuting of meetings and provide reporting and updates to stakeholders
Communications
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Represent the organisation effectively at meetings, events and conferences to promote the benefits of the Living Pension and wider Living Wage initiatives and standards
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Provide stakeholders with regular comms; ensuring that their needs are met with timely, appealing, comms materials
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Organise employer events to celebrate and grow our network of Living Pension employers, including playing an active role in the delivery of Living Wage Week every year
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Collate case studies and examples of best practice to develop materials and promote the Living Pension and other Living Wage initiatives
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Support research and reports on the development and monitoring of the Living Pension
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Work with communications colleagues to inform the development of how the Living Pension standard is communicated across Living Wage Foundation assets
Internal Relationship Management
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Coordinate staff within the Living Wage Foundation and across the organisation to ensure we are meeting the expectations of our network and stakeholders
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Work with colleagues in Living Wage Foundation to share intelligence and leads across all Living Wage initiatives, and to improve and develop the wider proposition, systems and processes
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Support the development of colleagues to deliver strategic objectives for network development and knowledge sharing for the Living Pension standard
Income Generation & Financial Management
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Grow income of Living Wage Foundation through securing more Living Pension accredited employers in the network
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Contribute to the budgeting process, the management of income and participate in the development of funding proposals with the Senior Project Manager
Key Skills
EXPERIENCE AND QUALIFICATIONS
Essential (E), Desirable (D)
A minimum of 2 years experience in project or programme management(E)
Experience of building and managing successful relationships and partnerships with businesses and other stakeholders (E)
A proven track record of delivering and reporting against targets and on budgets (E)
Understanding of the importance of good research design (E)
Knowledge/experience of pensions industry and pension products (D)
Experience of managing and developing Salesforce or similar databases (D)
Degree or equivalent professional qualification (D)
Excellent project management skills(E)
Exceptional interpersonal skills with the ability to build relationships, lead, influence and motivate others (E)
An ability to engage and work effectively with a diverse range of high-level stakeholders, including senior business leaders (E)
Outstanding communication skills, both verbally and written, combined with the ability to liaise with senior stakeholders (E)
Ability to act on own initiative to introduce and develop new projects and systems(E)
Strong IT skills to include MS Office and database software (E)
Understanding of pensions policy(D)
Understanding of anti-poverty policy and campaigning (D)
A strong commitment to the Living Pension and principles of Living Wage Foundation & Citizens UK (E)
A proactive approach to all areas of work with a ‘can do’ attitude and a flexible approach to work demands (E)
The client requests no contact from agencies or media sales.
We are looking for an Interim Strategic Partnerships Manager for a maternity contract to start in December, to join an incredible social welfare charity to lead on the development of strategic partnerships with charities, non-profits and other organisations in the income maximisation sector.
This is a hybrid role with once a week in the London office.
The Charity
A passionate and collaborative social welfare charity, dedicated to providing essential information and needed support to those seeking help.
You will be joining a highly respected organisation, known for its supportive and inclusive working culture, offering fantastic benefits including Enhanced pay and leave provisions for maternity, paternity and adoption leave, Healthcare and flexible working options.
The Role
Increase the reach and impact of the information programmes (IP) products and services.
In collaboration with Philanthropy & Partnerships and fundraising leads, develop and deploy a rate card for service charges.
Support, empower and motivate the Information Programmes Partnerships team.
Work with partners linked the charity to encourage use of, and trust in information tools, so that they can work more effectively with the communities in those areas.
The Candidate
Significant experience in partnership development, fundraising, or business development in the non-profit sector.
Demonstrated experience of managing a team.
Experience of developing and implementing successful partnership business strategies and plans.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
*pay award pending
Citizens Advice Manchester is a charity which provides free, independent, confidential and impartial advice. We have an exciting opportunity for you to join our Business Development Team.
We are searching for a motivated, highly experienced Relationship & Account Manager to support our Business Development Team in establishing and maintaining positive relations with the Local Citizens Advice Network, business partners and other external stakeholders.
The successful candidate will be a goal oriented strategic thinker with a customer-centric approach. They will have excellent communication and interpersonal skills, as well as a strong understanding of customer service principles and the ability to build relationships with customers and develop strategies to enhance client satisfaction.
We are seeking a candidate with at least two years experience in a Client Relationship Manager role, or similar and who has the ability to manage multiple stakeholders and projects simultaneously. If you have a demonstrable track record in networking, building successful relationships, persuading and influencing strategic and operational stakeholders you may just be the person we’re looking for!
We value all our people and can offer a supportive culture within a charity setting that is committed to social justice. The above role attracts a rewarding remuneration package with excellent terms including:
- Flexible working week
- Comfortable and modern City Centre location with free tea and coffee!
- Hybrid working (following successful probation period)
- Pension, Cycle to Work and Life Assurance Schemes
- Health Plan with 24/7 Employee Assistance Programme
- Generous holiday entitlement of 25 days per year (additional to bank holidays), rising to 30 with long service
Interested in applying?
Head to our website where you can download a full Job Pack, submit your CV and begin the application process.
Closing Date: 10am on Monday 21 October 2024
Interview Date: Monday 28 October 2024
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Campaigns & Partnership Manager Location: St Albans & District Foodbank
Salary: £40,000 FTE (£32,000 Pro Rata)
Hours: 30 hours per week, with occasional Saturdays (10am-12pm)
Flexible Working | Reports to: CEO
About Us
St Albans & District Foodbank (SADFB) is a dedicated charity and part of the Trussell Trust Foodbank Network. We are committed to relieving poverty in the local area and supporting people through challenging times. With the help of 130+ active volunteers, we provide vital food and support to those in need. Now, we are seeking a passionate and dynamic Campaigns & Partnership Manager to help lead local efforts and build partnerships that will make a lasting impact.
About the Role
This is an exciting opportunity for someone who is passionate about social justice, community engagement, and driving change. As our Campaigns & Partnership Manager, you will work closely with our CEO and volunteer teams to lead local campaigns that highlight the root causes of food poverty. You’ll also help raise awareness, build community partnerships, and support our work in reducing food insecurity.
Key Responsibilities
- Lead local campaigning efforts, building a movement to end the need for food banks in our community.
- Manage a team of volunteers to support campaigns and partnership-building activities.
- Engage with local businesses, schools, charities, and churches to foster long-term partnerships and increase food and financial donations.
- Use social media and other platforms to raise awareness of our work and promote volunteer opportunities.
- Conduct research and data analysis to support campaign strategies and inform the CEO’s decision-making.
- Represent SADFB at local forums, bringing the voices of those facing food poverty to the forefront.
- Identify opportunities for new community engagement and partnerships, and nurture these relationships.
About You
The ideal candidate will have experience in community campaigning, volunteer management, and partnership-building. You’ll be a confident communicator with the ability to bring people together, manage projects, and inspire others to join the cause. Experience in research and data analysis, as well as strong project management skills, will also be important.
Person Specification
- Experience in leading campaigns or community organising.
- Strong volunteer management and community outreach experience.
- Excellent communication and relationship-building skills.
- Passionate about tackling food poverty and supporting vulnerable communities.
- Ability to work with data, research findings, and use them to shape stories and strategies.
Why Join Us?
At SADFB, we offer flexible working and the chance to make a real difference in your local community. You’ll be part of a dedicated, compassionate team committed to creating long-term solutions for food poverty. If you’re looking for a meaningful role with impact, this could be the job for you.
Apply by submitting your CV and cover letter detailing how you meet the person specification.
The client requests no contact from agencies or media sales.
**Exciting Interim Opportunity: Advice Service Manager**
On behalf of our client, a well-established advice and support organisation in East Berkshire, we are seeking an experienced Interim Advice Service Manager for a 6-month contract. This is a unique opportunity to step into a key leadership role, ensuring the effective delivery of essential services to the local community.
About the Role:
As the Interim Advice Service Manager, you will be instrumental in maintaining smooth operations while the organisation undergoes a structural review and recruits a permanent Head of Advice. This role involves managing a dedicated team of staff and volunteers, ensuring the highest quality advice is provided to those in need. With an immediate start required, this role is critical in ensuring continuity and stability in the advice service during this transition period.
Key Responsibilities:
- Lead and manage daily operations of the advice service, ensuring staff and volunteers are effectively supported, trained, and supervised.
- Maintain and improve the quality of advice delivered to clients across a range of areas, including housing, debt, employment, and benefits.
- Support the expansion of the volunteer team, particularly in the delivery of services in the Slough area.
- Work closely with the Chief Officer and interim Head of Advice on service planning, ensuring staffing and resources are in place to meet demand.
- Contribute to the organisation’s ongoing review of advice service structure, with a focus on long-term sustainability.
Candidate Profile:
- Proven experience in managing advice services or similar roles, with a track record of delivering high-quality performance.
- Strong leadership and team management skills, with the ability to inspire and develop staff and volunteers.
- Excellent communication skills, with the ability to work effectively at all levels of the organisation.
- Expertise in advice areas such as housing, benefits, debt, and employment, ensuring that staff and volunteers are supported in handling complex cases.
- A proactive problem-solver who thrives in a busy and evolving environment.
What’s On Offer:
- Competitive salary: £40,000 to £45,000 (FT, pro-rata for part-time).
- 6-month interim contract, with the possibility of part-time reduced hours for exceptional candidates (minimum 30 hours per week).
- 5% employer pension contribution.
- 25 days holiday + 8 public holidays.
- Flexible hybrid working, with offices in Bracknell and Maidenhead and outreach services in Slough.
- Free parking and access to an employee perks and assistance programme.
If you are an experienced advice service professional looking for a rewarding interim opportunity, we’d love to hear from you.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Royal British Legion – Senior Supporter Acquisition Manager.
Location: London, hybrid (office two days a week).
Salary: £47,212 to £49,252, per annum (Inclusive of London Supplement).
Contract: Permanent, full-time, 35 hours per week.
The Royal British Legion (RBL), the leading Armed Forces charity, is looking for an experienced marketing manager to join their Fundraising directorate and lead a brilliant team to develop and implement a range of supporter acquisition marketing programmes to achieve the growth ambitions of their Fundraising strategy.
RBL holds a special place in the hearts and minds of generations of people in society. As the largest military charity in the UK and home of the extraordinary Poppy Appeal it has provided support to members of the Armed Forces community for over 100 years. Today is no different. The needs of veterans, young and old, serving personal and their families are growing and complex. To support them the charity needs to raise awareness and donations.
The Supporter Acquisition team at RBL is responsible for all marketing to attract new supporters across a large portfolio of appeals/products and media. The charity is seeking a team leader who has significant expertise with a wide range of marketing channels and can really add value to large well-established programmes with their experience, knowledge and drive to continually improve, identify appropriate new opportunities and shape supporter acquisition programmes.
The role involves leading an experienced team of two managers and two co-ordinators, and leading relationships with key suppliers. The marketing programmes include most significantly face-to-face fundraising (from stands in retail space or expos/outdoor events and door-to-door) and DRTV advertising, plus some print campaigns, payroll giving and 3rd party marketing. The role will also manage development projects that could include aspects of digital fundraising. An important part of the role is developing advertising for the nation’s largest charity appeal, the Poppy Appeal each November.
RBL introduced a new fundraising strategy last year called ‘Three Giants’ to focus on protecting and strengthening three vital areas of income generation, the Poppy Appeal, individual giving and gifts in wills. Now is an exciting time to join the charity to help to implement the strategic change and to be a key stakeholder or lead in a variety of cross-team workstreams.
As an experienced senior marketing manager, you would hit the ground running to optimally deliver plans with your team, whilst helping to shape programme strategies and review supply requirements. You will need experience of managing and coaching teams and working in a truly collaborative way with colleagues, teams and suppliers, leading by example in accordance with RBL’s values.
You won’t shy away from complexity and getting to grips with the details of the broad array of appeals/products your team will be marketing and associated systems, budgeting, reporting and KPI measurements for each of them. You’ll strive for excellence, ensuring campaigns are compelling and effective and will be able to capably resolve issues at a senior level and take on new challenges.
This is an extraordinary opportunity to join RBL and help to deliver evolving fundraising programmes that will raise donations today and also provide longer-term opportunities to help fund much-needed welfare services in the years ahead. You would be joining a welcoming and capable team, focused on serving the thousands of beneficiaries who need our help every day.
Please note there is no closing date for this role: we reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post, you are advised to complete and submit your application form as soon as possible.
Please download our Candidate Pack for further information [PDF], which includes details on how to apply.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Role
FARA is looking to launch the charity’s new Individual Giving programme and is looking for an experienced fundraiser to lead the creation and launch of this.
It is an exciting time for the charity, which helps disadvantaged children, young people, adults and their families in Romania. Building on the initial income opportunities and strategy development work done by fundraising consultants, you will be joining a marketing function with ambitious plans to transform their communications. You will work alongside colleagues across the whole organisation to deliver this work and will have the support of the Director of Marketing and Communications, the CEO and additional support from Nova Fundraising who have already been working with the charity on a consultancy basis.
The Individual Giving Manager will be responsible for:
- Creating systems, structures, activities and messages designed to launch and grow individual giving with an ambition to take the charity’s fundraising income to six figures over three years.
- Using data to inform Individual Giving campaigns, creating powerful messaging to acquire, retain and upgrade donors through digital and offline methods.
- Brief and oversee the work of external agencies, as required, to support the recruitment and engagement of new supporters.
- Oversee and implement stewardship plans and supporter journeys for financial donors, who work alongside those of other supporters to ensure optimum message integration and upsell/cross-sell opportunities.
- Work with colleagues to generate and implement FARA’s email stewardship programme for individual givers.
- Plan, schedule and manage personalised communications with donors.
- Explore other fundraising areas, including events, community, legacy and major donors.
The Person
Are you entrepreneurial, innovative, personable, and collaborative, with experience developing and delivering fundraising programmes?
The role requires a candidate with a strong background in building relationships and identifying and developing new fundraising messages, campaigns and activities from scratch.
This is not a case of picking up a mature programme and running with it (although the organisation does have a small baseline of donors who have been giving for many years). The opportunity is all about creating, testing and learning – to diversify income sources at FARA, utilising the extensive network of supporters it has gained through its 40 charity shops across London.
You will need to be proficient in digital platforms, with experience in building a digital-focused approach to supporter acquisition and donor development. You will play a crucial role in nurturing relationships with individual supporters to make a difference to the lives of disadvantaged children, young people and adults in Romania.
The post-holder will have previous experience in fundraising, ideally experience specifically within IG, however this is not essential and we will consider candidates looking to transition into a new area of fundraising. You will need experience of developing creative fundraising programmes and be excited by the prospect of pursuing new opportunities for the organisation by engaging with existing supporters—many of whom might only have ‘gifted’ the charity via donations of pre-loved clothes and other items to FARA shops.
Why FARA
FARA funds, develops, and manages social support services across Romania for vulnerable children, children with learning disabilities and complex needs, youth at risk, adults with learning dis-abilities, and community-based programmes, tackling poverty through education for Romania’s poorest families. FARA, established in 1991 following the fall of communism, has grown to be one of the biggest and most established NGO’s in Romania, working to building a stronger future for Romania.
This is an exciting new role for the organisation and a wonderful opportunity for the right individual to shape an emerging fundraising programme. You will be joining a relatively new marketing team that is working to build and develop this wider function for FARA to support the shops’ net-work and fundraising work. Working with an innovative and creative team, you will be well-supported to test, learn, and apply to achieve success.
The role is permanent and full-time, and offers the opportunity to work flexibly from the offices in Teddington or Angel, and from home.
If you think you could be the right person to fulfil the exciting responsibilities of this role, apply here, or get in contact Charlie or Leanne at Charity Horizons for more information.
Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload, or require any adaptations for your initial engagement with us, please contact either Charlie or Leanne who will be happy to advise on this.
Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.
Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.