Programme Manager Jobs in London
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 30 days plus Bank Holidays
- An extra day off for your Birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances & maternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
- Clinical supervision and group reflective practice
About the role:
You may be a qualified IDVA or a Domestic Abuse Outreach Worker wanting to work alongside health professionals.
This role involves both face to face and virtual support. There is an expectation that you will do a mixture of working from home, our office in Old Street and in co-location at Northwick Park Hospital.
As a Hospital Independent Domestic Violence Advocate you will:
- Implement effective ways of working with victims and those supporting them to increase safety and reduce harm.
- Provide a high-quality, front-line service to victims of domestic abuse, delivering a premium service prioritised according to risk, primarily focusing on victim/survivors aged 16+
- Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse.
- Be comfortable with running group training sessions and be willing and able to share your specialist knowledge with acute staff across the hospital.
- Have excellent communication skills, a proactive approach and the confidence to be able to influence the way in which this service is delivered are key.
Please note that the successful applicant will be required to sign an honorary contract with the Hospital Trust in addition to their contract of employment.
You will need:
Have a knowledge of help-seeking barriers and support needs of victims of domestic abuse (in heterosexual or same-sex relationships).
Understand the principles of risk assessment, safety planning and risk management for victims of domestic abuse.
Understand safeguarding issues, and the legal responsibilities surrounding these issues.
Direct service delivery to victims of domestic abuse or other vulnerable people.
Have excellent communication, negotiation and advocacy skills, both written and verbal when interacting with a range of agencies and individuals. Understand and be committed to equal opportunities and diversity issues in policy and practice.
Have a strong crisis management skills and the ability to deal with stressful and difficult situations.
- Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
We have an exciting opportunity for an Independent Domestic and Sexual Violence Advocate (IDSVA) to join the team in London, working 37.5 hours a week. The role will be co-located three days a week with Sexual Health London at Chelsea and Westminster Hospital and join our established IDVA team at the hospital trust.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- £500 bonus paid on successful completion of probationary period (pro-rata for part time roles)
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the Role:
This role involves both face to face and virtual support in a hybrid model of working. There is an expectation that you will do a mixture of working from home, our office in Old Street and in co-location at Chelsea and Westminster Hospital.
As a Hospital Independent Domestic and Sexual Violence Advocate you will:
- Implement effective ways of working with victims to increase safety & reduce harm
- Provide a high-quality, front-line service to victims of domestic and sexual abuse
- Work within a multi-agency framework consisting of the MARAC & local partnership responses to domestic and sexual abuse
- Run group training sessions & share your specialist knowledge with acute staff across the hospital
Please note that the successful applicant will be required to sign an honorary contract with the Hospital Trust in addition to their contract of employment. You will need:
- knowledge of help-seeking barriers and support needs of victims of domestic & sexual abuse
- an understanding of domestic & sexual abuse & it's impact
- knowledge of risk assessment, safety planning & risk management
- Understand safeguarding issues, and the legal responsibilities surrounding these issues
- Experience of direct service delivery to vulnerable people
- Good communication, negotiation & advocacy skills, both written & verbal, able to interact with a range of agencies & individuals
- Strong crisis management skills & the ability to deal with stressful & difficult situations
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Job Title: Information & Advice Helpline Officer (Maternity Cover)
Hours: 17.5 hours (Tuesday 9.30 - 4.00, Thursday and Friday 9.30 – 4.30)
(Some flexibility with hours/days may be possible)
Contract: Maternity Cover - Fixed Term to May 2025 (possible extension subject to funding)
Location: This role operates from our office in Thornton Heath
Salary: £8542.58 pro-rata from FTE of £25,627.74
Background to the Role
Do you have helpline or call centre experience? Are you good at communicating on the telephone? Do you enjoy helping people to find information and solutions to challenges? Are you approachable and a good communicator? We need you to join our high volume, friendly helpline team of staff and volunteers, answering calls and providing information and support to older people in Croydon.
Our helpline is a first point of contact for many older people and their families and carers as they tackle a variety of issues around finance, social engagement, housing and council tax, travel concessions such as Blue Badge and Taxi card. You will play a crucial role in answering our busy Information & Advice Helpline phone: listening carefully and sympathetically to callers, finding solutions to their queries or issues and. The role is varied and very rewarding, and no two days are the same.
Main Duties (but not limited to)
- Providing information and signposting to callers to our Helpline and to people enquiring by email
- Entering new client referrals on our database and recording each new enquiry on our systems
- Supporting and supervising volunteers within the I&A Team
- This list is not exhaustive.
Responsibilities will include (but are not limited to)
- Offering a friendly and professional first point of contact for people phoning or emailing Age UK Croydon’s I&A Service
- Listening carefully to what clients say and ensuring the response to every enquiry is centered around them.
- Finding out clients’ needs, by asking them open questions about their circumstances, and opening up opportunities to offer them holistic support.
- This list is not exhaustive.
CVs will not be accepted.
Closing date: 12pm, Friday 18th October 2024
Interview: Thursday, 24th October 2024
This post is subject to a Disclosure and Barring Service check.
Our mission is to reach, involve, support and connect people so they can age well in Croydon.
The client requests no contact from agencies or media sales.
Location: Remote working with regular travel to London and across UK Reports.
Salary: £70-£75k per annum.
Contract: Permanent, full-time hours.
Marie Curie, the UK’s leading end-of-life charity, is seeking an Associate Director of Local Fundraising to lead their local fundraising operation and ensuring they maximise the value from local relationships.
Marie Curie is the largest non-NHS provider of end-of-life care in the UK, the only provider across all four nations delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Their leading research pushes the boundaries of what we know about good end-of-life, and their campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they’re likely to die from.
The Associate Director of Local Fundraising is a senior role within the Income, Innovation and Engagement directorate; a highly ambitious and professional team which is working to grow income and strengthen the organisation’s voice across the UK as the leading end of life care charity in the UK. Marie Curie has ambitious financial growth targets and needs to drive net contribution, engagement and awareness if they are to achieve their fundraising ambitions and subsequently their service growth goals.
The primary focus of the role is to maximise the net contribution from local fundraising but also to drive community awareness and engagement with Marie Curie. This is a key role for Marie Curie, responsible for managing a team of over 100 people and having responsibility for over £20 million Income, the recruitment of legacy prospects, the delivery of fundraising events and the strategic approach of supporter facing volunteers.
The Fundraising teams based in communities across the UK are responsible for raising money, driving legacy sign ups, building event participation and profit and growing awareness and engagement of the need for and impact of the charity’s work amongst supporters and people who have the potential to support Marie Curie. With all local relationships managed by this role’s teams, the post will ensure that supporters have a connected, seamless experience.
The ideal candidate will have senior leadership experience in a fundraising environment with a successful track record in increasing voluntary income or revenue. They will also have experience in developing both annual operational and three-year strategic plans, developing creative and innovative solutions and digital marketing and in working with working with volunteers and engaging local communities. This will be combined with a proven track record in managing large high-performing, geographically dispersed teams.
This is an ideal career opportunity for an individual with extensive community fundraising experience looking to either broaden their portfolio or take the next step towards a Director of Fundraising role.
CLOSING DATE: 9am, Monday 30th September.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Title: Director of Strategic Development
Reporting to: Chief Executive Officer (CEO)
Contract: Full-time, 37.5 hours a week (flexible working hours considered)
Location: Hybrid working between London office and remote.
At Big Change we know that great things happen when you build connections, trust and relationships, and enable people to learn together. If you have an innate ability to forge meaningful connections across diverse fields and you are experienced working for organisations focused on systems change, we would love to hear from you.
We are seeking an exceptional Director of Strategic Development who will play a pivotal role in advancing Big Change’s mission. You will be accountable for cultivating a purpose-led partnership portfolio, taking responsibility for securing funding (£2m+) and further activating our community of supporters. You will be motivated to grow the organisation but not just for the sake of it; the value of your work will revolve around catalysing and deepening impact with a long-term outlook for the work we do.
This position involves working closely with our existing community of entrepreneurial major donors and funders as well as spotting new opportunities at the intersection of our expert team, innovative projects and expansive network. We have big aims around systems change and transformation so we’re growing our team in order to bring skills and experience in this space. The ideal candidate will have a strong background in leading partnership and programme development, working collaboratively with a focus on achieving sustainable outcomes. If you’d like to lead alongside a visionary and collaborative team then this will a great role for you.
About Big Change
Big Change is unashamedly hopeful for a future in which all young people can thrive in life. We know that the issues many young people face are multilayered and inter-connected, and the systems around them need to change in big and multidimensional ways. This is why we find and invest in the people leading change, backing projects and funding early-stage ideas with high impact potential. And why we provide opportunities for our community to connect, learn and act together. Our expert and committed team bring people together to spark lasting change.
Big Change Benefits:
-
£1000 Learning and Development Allowance
-
Cycle to Work and Season Ticket Loan schemes
-
Flexible working
-
Pension scheme with up to 5% matched by Big Change
-
Monthly phone allowance
-
Wellbeing allowance
-
Unlimited annual leave policy
-
Volunteering days
The Role
Accountabilities
1. Strategic Partnerships Development:
-
Work closely with the senior leadership and development team to embed a long-term partnerships strategy.
-
Take overall responsibility for Big Change’s income, driving the growth of a portfolio of partners that sets us up to achieve our mission, pre-empting and thoughtfully managing any tension between commercial and impact drivers.
-
Qualify, develop, and manage relationships with strategic partners across the system, including complementary delivery partners, trusts, foundations, businesses, non-profit organisations and governmental agencies.
-
Work with leaders in each area of the organisation to develop a strong model for partnerships linked to impact.
-
Lead the creation of partnerships that enable experimentation and launch new ventures and projects.
-
Negotiate and formalise partnership agreements that bring in resources, expertise, and influence to advance organisational goals.
-
Lead by example with a fresh, creative and open-minded approach to partnerships.
2. Pipeline Development:
-
Design and execute a comprehensive income development plan that aligns with the organisation’s goals and priorities.
-
Lead on pursuits for funding opportunities through grants, major gifts, corporate sponsorships and other revenue streams.
-
Work closely with the finance, impact and community teams to align fundraising efforts with project needs and organisational priorities.
-
Track and report on fundraising progress, ensuring transparency and accountability in all pipeline development activities.
-
Deliver on annually agreed revenue targets without compromising the integrity of the charity.
-
Employ a robust control environment (e.g. policies and contract management), manage risks and implement risk mitigation strategies in relation to all fundraising and awareness raising activity.
3. Leadership and Team Development:
-
Lead and mentor a team focused on partnerships and development in a systemic context, fostering a collaborative and innovative work environment.
-
Champion continual professional development and support team members to grow and build their skills and careers.
-
Foster an organisational-wide partnership mindset, responsible for sharing the knowledge, inspiration and tools.
-
Manage departmental budgets, ensuring efficient allocation and use of resources.
-
Contribute to the organisation's strategic direction.
-
Develop, inspire and motivate others to fulfil their potential and foster collaboration across Big Change and its community.
4. Partner & Funder Engagement:
-
Provide overall vision and leadership that inspires ongoing support for Big Change across our supporter network.
-
Along with the wider team, develop and implement strategies to further deepen relationships with major donors and partners including individuals, foundations, and corporate sponsors.
-
Lead efforts to steward major gifts and multi-year funding commitments for new and ongoing projects.
-
Oversee tailored stewardship to major donors, ensuring their ongoing engagement and satisfaction with their contributions.
-
Collaborate with the CEO and Trustees to identify and approach new prospects.
5. External Communication and Advocacy:
-
Inspire stakeholders by expertly representing Big Change at events and external engagements.
-
Define and communicate value propositions with ambition and deep insight.
-
Advocate for the organisation's work within the philanthropic and broader social impact community.
-
Collaborate with the communications team to enhance the organisation’s visibility and reputation through strategic messaging and outreach.
Skills / capabilities:
-
Proven ability to develop and manage high-impact partnerships in a systems-change context.
-
Team leadership experience with a focus on inclusivity, learning, development and collaboration.
-
Strong track record in major gift fundraising and donor engagement.
-
Experience of empowering managers within a team to take ownership of goals and priorities, and ensure that teams collaborate and share best practice effectively.
-
Excellent communication, negotiation, and relationship-building skills.
-
Ability to see potential synergies between seemingly unrelated fields that leads to exciting collaborations and novel approaches to complex problems.
-
Ability to establish and manage effective working relationships with people of all working styles, backgrounds and industry-experience.
-
Excellent organisational and strategic planning skills and the ability to assess, prioritise and manage a varied and demanding workload under pressure and with tight deadlines across different multi-disciplinary teams.
-
Proven ability to think strategically and manage multiple priorities effectively.
-
Creative, entrepreneurial self-starter with initiative, confidence, drive, and flexibility to deal with unexpected situations in a dynamic organisation.
Qualifications / experience
-
3+ years leading a high-performing strategic partnerships team, preferably within a philanthropic or non-profit organisation.
-
Experience leading teams that consistently meet 7-figure annual funding targets.
-
Experience in launching and managing new ventures or projects.
-
Understanding of approaching complex problems with systems change methodologies.
-
Strategy design and delivery.
-
Confidence and experience navigating varied funder landscapes (including trusts and foundations, businesses, major donors, government bodies).
-
Reporting to senior governance bodies within a charity.
-
Experienced in the negotiation and agreement of contracts with valued partners.
Personal Attributes:
-
You’re a strategic, long-term thinker with a passion for philanthropy and social impact.
-
You are able to connect with people at all levels and from a range of backgrounds. You are comfortable working across different sectors and you are driven to facilitate powerful communications.
-
You love to be organised and detail-oriented but are comfortable with emergence and dynamic environments.
-
You’re innately collaborative and team-oriented.
-
Proactive and results-driven.
-
Strong ethical foundations and commitment to the mission of Big Change.
We can’t wait to read your application and get a deeper understanding of your experience. Please feel free to dive into details and examples to help us see how you can make an impact with Big Change. Thank you for your interest and the time you’ve taken to apply - we’re excited to learn more about you!
The client requests no contact from agencies or media sales.
YPF Trust are seeking to appoint a Chief Executive Officer, to lead the next phase of the YPF Trust’s development in support of place-based partnerships for children and young people.
This role is a crucial one for the sector; we believe that for too long, children's and young people's services have been overlooked, and young people in England do not have access to the services that are required for them to live the full lives that they should be able to. Importantly we believe that the importance of Place has been ignored and that the passion and drive that is found in local community collaboration is a powerful agent for positive change.
You will have passion for social change and a strong commitment for making the lives of children and young people better. You will be collaborative and inclusive by nature and as comfortable working with small community groups as with Government partners and funders.
The Trust and the Network of organisations that feed into it are broad, and diverse and include people who all want to make this world better for children and young people. If this is you, we would love to hear from you.
ABOUT YPF TRUST
YPF Trust is a national charity that focuses on collaboration in place for children and young people – we know that working in partnership makes children and young people’s lives better.
We support a growing network of over 40 areas across England by providing tools, resources, advice, enthusiasm, and challenge to established, emerging and completely new partnerships.
The YPF Trust originated from work initiated by John Lyon's Charity in Brent in 2014/15. In response to significant changes in local funding and the role of the local authority, John Lyon's Charity invested in local collaboration to sustain and increase investment, maximise resources, and enhance quality and impact – this led to the establishment of Young People’s Foundations or YPFs.
YPFs are locally established, cross-sectoral organisations that seek to sustain and strengthen delivery for children and young people in a specific area, shaped by local needs and ambitions. In practice, they convene and coordinate local services, building the sector's capacity and increasing and shaping investment.
Our vision is that all children and young people are heard and supported to be happy and thrive wherever they are. To make this happen, we believe that every local authority area in England requires a strong and sustainable children and young people’s sector and that effective and meaningful partnership and collaboration between local organisations is central to achieving this.
This is why it is our mission to ensure:
- There is a strong and effective partnership for children and young people in every place that it is needed, sustainably funded according to its specific needs;
- Funders recognise, understand and collaborate with partnerships at an individual and network level;
- National and regional infrastructure bodies work together with local areas (and statutory partners) to provide a coherent offer of support to local organisations
YPF Trust also hosts the Centre for supplementary education (formerly NRCSE) to ensure the continuation of support and guidance to community-led settings offering supplementary (also known as out-of-school) education to children and young people.
Supplementary schools are community-based initiatives to provide additional educational support for children who also attend mainstream schools. They are often geared to provide specific heritage languages, cultural and religious teaching for children from ethnic minorities as well as additional literacy, numeracy, science and homework support.
Working alongside local partnerships YPF Trust supports safe, effective delivery in communities and collaborates with them to raise the profile of community-led activities among mainstream schools and other children’s services.
The client requests no contact from agencies or media sales.