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Programme Manager Jobs in Central London, Greater London

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Closing today at 12:00
Cleft Lip and Palate Association, Remote
£28,000 per annum FTE (pro rata)
Posted 3 weeks ago
Amnesty International UK, City of London (Hybrid)
Up to £74008 per annum + 35 days holiday (including BH)
Posted 2 weeks ago
Closing in 3 days
Anthony Nolan, London (Hybrid)
£30,398 per year
Posted 2 weeks ago
Ashby Jenkins Recruitment, Greater London (Remote)
£60000 - £80000 per year
Posted 1 week ago
Closing in 2 days
NFP People, Remote
Circa £16,043 per annum (FTE circa £26,700 per annum)
Posted 1 week ago
Look Ahead Care Support and Housing, Fulham (On-site)
Up to £27352 per annum + staff discounts, healthcare
Posted 1 week ago
Closing today at 10:09
Allen Lane Interim & Permanent Recruitment, Central London (Hybrid)
£65,000 - £70,000 per year
Posted 3 weeks ago Quick Apply
Amnesty International UK, City of London (Hybrid)
Up to £74008 per annum + 35 days holiday (including BH)
Posted 2 weeks ago
Closing in 7 days
PLUS, Greater London (On-site)
£25985.00-£25985.00 per year
Posted 2 weeks ago
Closing today at 09:00
Starlight Children's Foundation, W6, London (Hybrid)
£33,000 - £35,000 per year
Starlight is the national charity for children’s play in healthcare.
Posted 2 weeks ago Quick Apply
Page 39 of 45
Remote
£28,000 per annum FTE (pro rata)
Part-time (Flexible up to 21 hours per week)
Permanent
Job description

The role of Supporter Care Officer is a key post in the organisation working to maximise CLAPA’s income from the community. It’s a very exciting time to join the CLAPA team, we have an ambitious Income Generation Strategy in place to increase our income diversity. This role will play an active part in this strategy by providing excellent customer service and building strong relationships with our donors, community fundraisers and event participants.

You will be responsible for delivering and supporting outstanding customer service to supporters, so that their experience of CLAPA is second to none, leaving them feeling valued and committed to on-going support. You will act as the first point of contact for our supporters when they contact CLAPA by phone, email or in person, with all manner of queries. With excellent communication skills and good attention to detail, you will be self-motivated and capable of multi-tasking and prioritising.

The role focuses on the key areas of:

· Supporter Engagement and Communication

· Donation Processing and Acknowledgement

· Data Management and CRM Administration

· Administrative Support and Process Improvement

An empathetic, friendly and helpful attitude will ensure that our supporters feel valued and respected, and you will take great pride in responding to and thanking them in a consistent and timely manner. You will work closely with the Fundraising Coordinators to develop and implement processes to ensure we are delivering an excellent service, every time.  Alongside this, the team are responsible for financial processing - ensuring income is captured correctly on our database, Salesforce.

Please see the recruitment pack for a full list of key tasks.

Application resources
Posted by
Cleft Lip and Palate Association View profile Organisation type Registered Charity Company size 11 - 20
Posted on: 03 February 2025
Closing date: 28 February 2025 at 12:00
Tags: Administration, Fundraising, Database Management, Community Fundraising, Corporate Fundraising, Direct / Supporters

The client requests no contact from agencies or media sales.