Programme Manager Jobs in Camden
Battersea is entering an exciting phase of innovation and transformation as we embark on the first year of our new five-year strategy. With increased investment in income generation starting in 2025, we are expanding our team to drive the growth necessary to achieve our organisational goals. Our fundraising team bridges the journey of the animals in our care with the wider public, demonstrating how their contributions enable us to support every dog and cat. We now have several new roles within this team to further our mission.
We are seeking a Face to Face Fundraising Project Manager to aid the development of Battersea’s face-to-face programme across our regular giving, sponsorship and lottery products.
The postholder will use their experience of face-to-face fundraising to analyse the existing programme and ways of working, identify improvements, contribute best practice, upskill the team and develop a long-term plan for face-to-face fundraising.
The key objective of this role is to quickly get to grips with the current face-to-face programme and rapidly identify opportunities for improvement/uplift and operationalise any recommendations. The postholder will not be responsible for day-to-day management of face-to-face activity, volume or income targets or agency relationships.
Please note that this opportunity is for a fixed term of 3-4 months.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 2nd March 2025
Interview date(s): w/c 10th March 2025
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.
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The client requests no contact from agencies or media sales.
- Salary: £48,617 per annum, rising to £51,176 after 12 months in London (or £44,428 per annum rising to £46,986 after 12 months outside of London).
- Location: Home based, or office based at Society Building, 8 All Saints Street, London N1, in line with NCVO’s flexible working policy or home working policy.
- Closing date: 08.00 Wednesday 5 March 2025
- Shortlisting date: Thursday 6 March 2025
- Interviews: Thursday 13 March 2025
About the role
From local and national support services to green spaces, sports clubs, museums and the arts, voluntary organisations and volunteers are a vital part of communities across the country. As the membership community for charities and voluntary organisations, NCVO has championed volunteers and the voluntary sector for over a hundred years.
The main elements of the role:
- Playing a pivotal role in shaping and implementing NCVO’s strategy to influence public policy, enhance the charity’s reputation, and support its mission.
- Building and maintaining relationships with policymakers, government officials, and stakeholders, positioning NCVO as a leading voice on key issues affecting the voluntary sector
- Developing policy solutions with our members and other key stakeholders
- Line management of the Policy and Public Affairs Officer
Please note that the closing date may be brought forward if a high volume of suitable applications are received so we encourage you to submit your application as soon as possible to avoid disappointment.
Equity, diversity and inclusion
NCVO is fully committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us and we welcome applications from people from all backgrounds and identities. We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience. As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification will be guaranteed an interview.
If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know. Shortlisted candidates will be asked to complete a pre-interview task and will have one week to complete the exercise. Interview questions will be shared in advance.
Benefits for NCVO employees
NCVO offers attractive benefits including:
- 25 days’ annual leave (for full time staff and pro-rata for part-time staff) and office closure between 25 December and 1 January inclusive. After three years' service annual holiday increases to 27 days, and after five years to 30 days, (pro rata for part time staff)
- the option to purchase or sell up to five more days each year
- five days’ volunteering leave (pro rata for part-time staff)
- 2.5 extra ‘wellbeing’ days off during the year
- enhanced pay for sick/maternity/adoption leave
- subsidised gym membership
- season ticket loan
- flexible working, including opportunities to work from home/off site
- monthly homeworking allowance for permanent homeworkers
- monthly office worker allowance for those who have to work from the office on a daily basis
- generous employer pension contribution of up to 8.5% of salary, into our stakeholder pension scheme (linked to employee contribution)
- training and development opportunities.
- The opportunity to join Hospital Saturday Fund health cash plan for free at the basic level of cover, or at a reduced rate for other levels of cover
- 24-hour free and confidential employee assistance programme
We’re located a short walk from London King’s Cross station in a modern accessible building, overlooking Regent’s canal.
About NCVO
We are the charities charity. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.
Our membership is made up of over 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.
We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.
We focus on empowering charities and volunteers by making sure they have the knowledge, tools, and resources they need. We advocate for and with our members, giving voice to those not often heard, and harnessing the collective power of partners to ensure the voluntary sector is valued. We bring charities together so they can learn, connect, and create greater impact.
As the voluntary sector and volunteering adapt to new challenges and a changing context, so must NCVO. We are therefore prioritising work to evolve as an organisation to ensure we live our values of ambition, inclusion, openness and collaboration in everything we do internally and externally.
We have around 80 staff and income of more than £7m per year. With our members at the heart of everything we do, our mission is to unite to champion the remarkable role of charities and volunteers. Because stronger charities make for stronger communities.
NCVO is an equal opportunities employer and we welcome applications from everyone. Charity No. 225922.
Job Title: Public Sector Development Manager (12-month contract - 35 hours/week)
Directorate: Income Generation
Department: Major Giving
Team: Trusts & Statutory
Salary: £28,337 - £31,485 (plus London Allowance of £3,366, or Home Working Allowance of £500)
Location: Remote or hybrid (with bases located across the UK)
Context and Background
The NSPCC is the UK’s leading children's charity. Everything we do protects children today and prevents abuse tomorrow, to transform society for every child. With over 100 years’ experience, our people and partners’ collective power is focused on ending child abuse.
Every child deserves to be loved, cared for, and protected. That’s why the NSPCC listens and responds to children’s evolving needs. Through investing in new services and solutions that combine practice, policy, lived experience and research, we create, deliver and share the most effective ways to protect children.
Our work includes the world-famous Childline service, and our policy, research and campaigning bring about the changes that children need. The NSPCC’s hubs are embedded in areas across the UK, with local teams empowering partners and communities to come together to prevent child abuse and neglect.
We are part of the way through our ten-year strategy focused on creating a safer society for all children, and its delivery will only be possible with our donors’ support. The Income Generation Directorate, which leads the NSPCC’s efforts to raise funds, has evolved into one of the most successful in the sector.
Following a review of the directorate’s income, statutory funding was identified as a significant growth area for the NSPCC, with a new team created in response. Over a four-year period, the Statutory Team has built its pipeline to now secure circa £5 million per annum. There is significant opportunity for further growth, with the team’s role expanding from working with statutory funders across England, Wales and Northern Ireland, to also working on research and tendering opportunities.
WHERE YOU WOULD FIT IN
We have an exciting opportunity for a fundraiser to become part of a successful and motivated team securing significant income from national, devolved and local government, research grant-makers and commercial tenders. These broad income streams are vital to ensuring the NSPCC can help millions of children each year.
The recruited fundraiser will work at both a national and local level to secure grants to help the Statutory Team achieve a new annual income target of circa £5 million. Working across the charity, they will build relationships with colleagues and senior stakeholders, and source and share information with funders through engaging written materials, phone conversations and face-to-face meetings. Alongside managing their own portfolio, they will support team members to maximise new statutory funding streams for the NSPCC.
Experience of developing high-value relationships and using influencing techniques to secure income is essential to this role, as are strong written and verbal communication skills, and the ability to develop new proposals. The post holder will also need to identify and pursue new opportunities, and be organised and flexible enough to respond to the evolving needs of our supporters.
The wider Trusts & Statutory Team has grown considerably in recent years to become one of the highest performing at the NSPCC– with a focus on pursuing the most transformative, highest-value opportunities.
The Major Giving Department is open and supportive with an active social life. With bespoke training opportunities, room for significant development and growth, and the support of colleagues and resource teams, the role will provide the opportunity to make a positive change for children and families across the UK.
We are open to applicants interested in working full-time at our head office based in Shoreditch, being entirely home-based or on a flexible basis at one of our many UK bases. We encourage applicants to apply from across the nations, who are prepared for semi-regular travel to London. Two of the five existing Statutory Team members are currently home-based. We also offer a variety of rewards and benefits including generous annual leave, employee benefits and assistance programme, pension and life assurance schemes.
Job purpose
- To contribute to the Income Generation Directorate’s purpose through delivering bespoke fundraising activity to grow income from statutory supporters – predominantly central, devolved and local government, but also research funders and commercial tenders.
- To work effectively with other teams and directorates within the NSPCC – especially the Policy and Public Affairs function within the Strategy & Knowledge Directorate – to maximise income for our work supporting children.
- To deliver the agreed team strategy, goals and standards, including a personal fundraising budget in line with business requirements.
Key relationships - Internal
This position sits within the Statutory Team in the Major Giving Department, and the successful candidate will work closely with the Lead for Public Sector Development, Senior Public Sector Development Managers, and a fellow Public Sector Development Manager.
Key relationships - External
The post holder will build relationships, both directly and via senior staff and stakeholders, with statutory funders, research funders and organisations procuring tenders.
Main duties and responsibilities
- To maximise income by engaging, managing and inspiring statutory funders, research funders and organisations procuring tenders, both directly and via senior volunteers and staff.
- To use creative methods of communication, including written and verbal, and sourcing relevant information that can contribute to proposals, reports and the sharing of insights.
- To be responsible for the receipt of income from statutory funders, including the processing of grant contracts, claim forms, budgets and other requirements.
- To develop and deliver tailored solicitations, stewardship plans and network maps, proactively building relationships with donors.
- To ensure the continued strength of the prospect pipeline by identifying new funding opportunities.
- To build highly productive relationships with influential people and negotiate effectively.
- To develop strong internal relationships and work effectively with fundraisers and staff in other teams and directorates.
- To support the Lead for Public Sector Development to devise, deliver and report on specific projects from the team’s annual business plan.
Responsibilities for all staff within the Income Generation Directorate
- A commitment to safeguard and promote the welfare of children and young people
- To behave at all times in a manner consistent with the NSPCC’s values and behaviours.
- To actively participate in regular department and team meetings, contributing to strategy discussions and decisions which will be beneficial to NSPCC’s activities.
- To maintain an awareness of one’s own and others’ health and safety, and to comply with the NSPCC’s health and safety policy and procedures.
- To ensure data used in relevant systems is current, accurate, reliable and complies with the NSPCC’s data protection policy and procedures.
Person specification
Fundraising
- Experience of building and managing effective relationships with high-level individuals and organisations, with an ability to make successful funding requests / win new business.
- Experience of producing proposals and reports to secure income / the ability to produce high-quality, compelling written and creative materials.
- Excellent verbal communication skills to deliver effective fundraising pitches, ideas and project updates to a range of audiences in a clear and inspiring way.
- Ability to manage and prioritise multiple projects with competing deadlines while maintaining a high degree of professionalism and confidentiality.
- Strong interpersonal skills to generate and build effective relationships with peers and senior colleagues at the NSPCC.
- Experience of thinking strategically and conducting research to identify and improve understanding of funders.
- Strong numeracy skills, and the ability to analyse and present financial data clearly and accurately.
Other
- An enthusiastic, motivated individual with the tenacity to overcome challenges and achieve successful outcomes
- Learns from mistakes, shares that learning to benefit others, and implements corrective actions.
- Proficiency in using Raiser’s Edge (or similar) and Windows software, including word processing, spreadsheets, e-mail and the internet.
Reporting to the Head of Philanthropy, the Stewardship Manager will deliver a defined stewardship programme aimed at engaging with major donors through a range of mechanisms to ensure that both new and existing donors are appropriately acknowledged, recognised, and informed about the impact of their giving – providing the highest quality of relationship with MSF UK. This central role has an overview of our portfolio of major donors, in order to successfully deliver these activities.
Hours: 37.5 hours per week, Mon-Fri
Duration: Permanent
Location: Aldgate, London – hybrid working, 2 days per week in the office
Salary: £51,577.05 per annum
Knowledge, Skills & Experience:
Knowledge
- A firm grasp of the role of stewardship with demonstrable ability to initiate and manage stewardship activities
Skills
- Strong analytical and administrative skills
- Proven ability to build and maintain positive relationships
- Excellent time management skills with the ability to prioritise a workload and to work independently with minimum supervision to meet deadlines
- Good numerical skills, including the ability to interpret and present data to a varied audience and in a variety of formats
- Excellent events organisation skills
- Excellent written and verbal communication skills
- Organised and flexible, able to prioritise
- Highly motivated, able to work independently
- Proactive and positive approach
- Willingness to support colleagues
Experience
- Experience in a philanthropic fundraising environment / team
- Knowledge of charitable giving in the UK and overseas
- Experience in the practical use of personal IT equipment and Microsoft Office 365 suite. The ability to effectively collaborate and communicate within a hybrid working environment utilising Teams, SharePoint, Microsoft.
- Willingness to work occasional evenings and weekends and to travel nationally and internationally if required
- Demonstrable experience in a broadly similar role or environment
- Experience of organising bespoke events
- Experience of using databases to manipulate information, with preferable experience in Dynamics
- Experience of writing engagingly and accurately for a variety of audiences
Right to work in the UK - Candidates must have the right to work in the UK.
MSF UK is an equal opportunities employer. We are committed to diversity and creating an inclusive environment for all employees. We encourage applications from all sections of our diverse community.
HOW TO APPLY
Please apply on our website by submitting a copy of your CV together with a letter of motivation by the closing date:
13 March 2025, 11:59pm (GMT)
We look forward to receiving your application!
The client requests no contact from agencies or media sales.
Join Our Team as a Virtual Challenges Manager!
After a significant period of growth, Social AF is excited to announce an opportunity for a Virtual Challenges Manager to join our dynamic team. This role is pivotal in managing relationships with our charity partners and overseeing the performance and development of our moderators. With a team of 30 Moderators and Team Leaders (self-employed contractors) supporting up to 25 events in peak months, you will ensure the smooth operation of our social fundraising challenges. Your responsibilities will include monitoring KPIs, developing training programs, and recruiting new team members. Additionally, you will manage a portfolio of charity partner accounts, providing top-notch service to maximise income generation and ensure challenges run to an exceptional standard. This is a fantastic opportunity for an experienced fundraiser who thrives on building relationships and delivering high-quality work.
Key Responsibilities:
- Manage a portfolio of key charity partner accounts, including hosting weekly update meetings and providing ongoing support throughout the duration of their challenge.
- Provide expert advice to our charity partners to maximise their challenge income.
- Develop and deliver end-of-challenge reports.
- Conduct ongoing challenge and performance analysis.
- Maximise retention for existing charity partners.
- Identify charity partners that are a good fit for our other services and support with cross-selling.
- Work with the Virtual Challenges Officer on content plans, supporter journeys, and event setup.
- Line manage the Virtual Challenges Officer.
- Lead the management of our moderation team.
- Assist with moderator training, including identifying knowledge/skill gaps, creating materials, and delivering training.
- Take an active role in recruiting new moderators.
- Organize and deliver team meetings.
- Plan and hold charity introductions and pre-challenge briefing meetings with moderators.
- Support with the development of weekly rotas and moderator group placements.
Person Specification:
- At least 3 years' fundraising experience.
- Minimum of 12 months’ experience running a Facebook Challenge or Social Fundraising Portfolio.
- Excellent written communication skills.
- Strong relationship-building and management skills.
- Highly organized with the ability to prioritize and manage a varied workload.
- Ability to work on your own initiative.
- Strong attention to detail.
- Flexible and responsive to changing circumstances at short notice.
- Team player.
Desirable:
- Experience managing and moderating Facebook Groups.
- Experience using GivePanel or a similar platform.
- Experience working with third-party agencies on Social Fundraising Challenges.
- Line management experience to lead and develop a high-performing team.
Equality, Diversity, and Inclusion: Social AF is committed to equal opportunities and encourages applications from all groups of people without regard to age, color, national origin, race, religion, gender, sexual orientation, gender identity and/or expression, marital status, or any other legally protected characteristic. Applications will be reviewed on a rolling basis, so please apply as soon as possible.
To apply, send your CV and a short covering statement (300 words), along with answers to the following questions:
- Tell us more about your experience managing a Social Fundraising portfolio, highlighting any direct experience with Facebook Challenges.
- Please share more about any line management experience you have.
- What motivated you to apply for this role?
We look forward to hearing from you!
Please apply via the 'Quick Apply' function. You will be required to submit your CV and a short covering statement, and answer the following questions:
- What motivated you to apply for this role? (up to 300 words)
- Tell us more about your experience of managing a Social Fundraising portfolio , highlighting any direct experience with Facebook Challenges. (up to 500 words)
- Please share more about any line management experience you have. (up to 300 words)
The client requests no contact from agencies or media sales.
This is an exciting new role to both support the coordination of existing ‘leaders in advocacy network’ and to coordinate and lead the project developing a membership body for the group to transition to. The postholder will work with the Advocacy Programme Lead, members of the leader’s network and other key stakeholders to understand what is most needed from a membership/professional body for advocacy providers, develop and launch that offer.
Our nationally recognised advocacy programme seeks to support best practice in the commissioning and delivery of independent advocacy, so that people who draw on advocacy get the support they want and need, in the way they want and need it, when they want and need it.
The role is a 12 month fixed-term contact and there will be a review at the end of 12 months to review the feasibility of continuation of the contract.
Role descriptions
Project Coordination
- Update and deliver project plan putting in place effective project management systems and processes
- Report on progress, risk and issues and work with the Advocacy Programme Lead to address
- Work with Advocacy programme Lead to coordinate and manage the project as a whole, working with network members and other stakeholders to develop and deliver against project plan
- Proactively plan and attend network meeting programme, and task and finish groups, working with partners and stakeholders including agenda setting and note taking
- Set up and maintain a members and stakeholders contact list (CRM system)
- Provide constructive and regular communications to network members and Partner organisations
- Actively seek to improve key programme business processes, seeking innovative solutions, updating and streamlining on an ongoing basis to make them more accessible and realise efficiencies
- Ensure the safe and secure handling of personal or sensitive data, making sure arrangements are always compliant with NDTi’s policies and the Data Protection Act (GDPR). Update Data Sharing Agreements with Partners and ensure the relevance and accuracy of Privacy Policies for network members. You will be the key contact for compliance and breach reporting, escalating to the nominated Data Controller where necessary
- Coordinate additional meetings and conferences as required
Relationship management and representation
- Build and maintain relationships with core advocacy leader network members
- Act as key point of contact for the project with advocacy providers and stakeholders
- Develop new relationships across the sector with leaders, policy experts and wider stakeholders
- Lead on regular communications and transparency across network
- Manage stakeholder expectations being aware of potential areas of conflict or differences in opinion
- Attend and contribute to external meetings with various partners, influencing processes, capturing and completing actions
- Create a range of documents, resources, and systems, negotiating deadlines and responsibilities.
- Work in ways that ensure the project maintains a reputation for high quality delivery and support
- Set up and manage a member’s online space
Research and Feasibility
In partnership with the advocacy Programme Lead design and carry out an options appraisal to understand and present options and associated costs and methodologies for delivery of an advocacy membership body. This will include, but not be limited to:
- Exploring different models of membership bodies
- Research and present different fee models
- In partnership with the sector explore and present options for a membership offer
Organisational and other responsibilities
- Represent NDTi as required, ensuring NDTi is presented as a values-driven, innovative, and high-quality organisation that is up to date with policy and practice and delivers effectively
- Work proactively with colleagues and teams across NDTi, contributing to organisational life and actively participating in meetings and events
- Ensure all organisation systems and process requirements are followed, supporting business and financial operational management of NDTi, adhering to all aspects of the Staff Handbook and relevant policies and procedures.
- Undertake other reasonable requirements of the organisation in line with the purpose and spirit of this role description and the wider purpose of NDTi
Person specification
Essential (e) and desirable (d) personal attributes and core competencies for this role.
Subject knowledge and experience
- A minimum of 2 years’ experience supporting complex or large-scale, multi-agency projects in the public or private sector within employment, social care, education or health (e)
- Experience of planning, developing and delivering project plans and scheduled tasks (e)
- Experience of producing a range of high-quality reports and communications (e)
- Experience of working in partnership with other organisations and parties (e)
- Awareness and working knowledge of effective programme and project management approaches, techniques and tools, including risk management, process improvement, assurance or audit (e)
- Personal experience of providing or using advocacy services giving you a unique understanding of the sector would be advantageous but not essential (d)
- It would be advantageous to come with experience and knowledge of the advocacy sector and/ or membership/professional bodies (d)
Values and behaviours
- You will share our commitment, values and belief in NDTi’s mission (e)
- You will demonstrate, understand and apply our workplace values of driving inclusion, being reliable, open and honest, acting with humanity, and being curious and commit to work and act in ways that positively always reinforce NDTi’s values & behaviours framework. You will challenge behaviours and attitude that serve against NDTi’s values and inclusive culture (e)
Core Competencies
- Demonstrative ability to work independently using your own initiative and comfortable with lone-working (e)
- Can proactively apply initiative to solve problems and improve systems, practice and processes (e)
- Excellent planning and organisational skills with an eye for detail (e)
- Strong interpersonal and communication skills with the ability to communicate clearly in both written and verbal formats, to a wide range of people (e)
- Ability to manage own workload and prioritise tasks independently knowing when to seek help and support from others (e)
- Ability to take complex information and present in a way that everyone can engage with and understand (e)
- Work effectively as a team player (e)
- An inclusive approach to involving others in discussions and project work, respecting diverse views and perspectives, role modelling NDTi’s values and behaviours, and ensuring individual needs are met (e)
- Ability to work flexibly in an everchanging landscape and anticipate subsequent risks
- Willingness and ability to build and maintain your understanding of the advocacy sector and relevant legislative framework, policy and practice (e)
- Advanced knowledge of Microsoft Office (collaboration platforms), project management software, collaborative platforms and a commitment to mastering relevant new technologies (e)
To inspire an inclusive society where people can live the life they choose. We exist to make change happen by celebrating what’s possible, supporting
The client requests no contact from agencies or media sales.
Are you passionate about looking beyond the here and now to drive progressive change?
British Heart Foundation (BHF) is looking for a talented Organisational Change Specialist to join our vibrant Talent and Organisational Development team on a 12-month fixed term contract.
This is an opportunity to contribute to meaningful change, working on a truly transformational programme at BHF to maximise engagement, commitment, adoption, and embed sustainable change that will support us to achieve our mission.
As an Organisational Change Specialist working on the Enterprise Foundations transformation programme, you’ll have responsibility for the end-to-end change life cycle with a focus on the people side of change – delivering cultural and behavioural change, organisational design and development initiatives.
You’ll work closely with internal stakeholders and external partners to develop, deliver and secure buy-in for change plans. You’ll be a collaborator, working with others to craft solutions and change initiatives that enable BHF to achieve our transformation goals and that are tailored to what teams need.
Working arrangements
Please note this is a fixed term contract for 12 months.
This is a blended role, where your work will be dual located between your home and our London office.
The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you must be prepared to work in a flexible way to unlock your best work for our cause. Most of our colleagues on blended contracts can expect to spend some time in their office each week, on average.
About you
We’re looking for candidates who are passionate about identifying new and creative ways to solve business challenges and have a can-do, proactive approach to landing transformational change.
To be successful in this role you’ll have:
- Knowledge of change models and experience of supporting culture change programmes that adopt new ways of working
- Experience leading organisational design projects
- The ability to engage and influence at all organisational levels
- A proactive attitude with a knack for creative solutions
- Exceptional communication and presentation skills
- Project management experience
We know that not everyone will meet every single requirement listed in this ad, and that’s okay. If you’re passionate about organisational change and believe you have the skills and experience, or the potential to make positive difference, we encourage you to apply.
About us
At BHF, we are focused on the urgent need to fund more research into heart and circulatory diseases like heart diseases, stroke, vascular dementia and the conditions that cause them, to find answers fit for 21st century challenges. We are independent, have more than fifty years of breakthroughs under our belts and we won’t stop until we beat heartbreak forever.
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Benefits
To find out more about the benefits available at BHF please download our benefits document at the bottom of our advert page.
Interview process
1st stage interviews will be held via MS Teams. 2nd stage interviews, which will include a task, will ideally be held in person at our London offices.
How to apply
It’s quick and easy to apply for a role at BHF. Just click through to our careers site to apply. All you’ll need is an up-to-date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.
Should you need any adjustments to the recruitment process, at either application or interview, please contact us.
Our vision is a world free from the fear of heart and circulatory diseases.
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The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Muslim Charities Forum (MCF) is the UK network for British Muslim charities working for social good in the UK and internationally. Through our network of almost 300 charitable organisations, we aim to collectively build a more accountable, transparent and efficient British Muslim charitable sector, to improve our ability—both as individual organisations and as a sector—to contribute to a more just and sustainable world.
Along with our member organisations, we work with a wider network of partners that includes non-member NGOs, regulatory bodies, civil society partners and the academia.
Sector and Capacity Development Manager
MCF has a small, diverse team, but our impact is far-reaching. The Sector and Capacity Development Manager will play an important role in supporting members and the wider British Muslim charity sector, reporting and working directly with the CEO. This is an exciting opportunity to join us on our long-term programme of sector improvement support and development, building the future for British Muslim-led charities to grow and flourish.
As our Sector and Capacity Development Manager, you will be responsible for managing change management, organisational development and capacity building support to the voluntary, community and third sector in 4 core areas including governance, organisational development, volunteering and fundraising.
You will also be responsible for coordinating and over-seeing advice and guidance to groups around these topics, ensuring that they are informed of the regulatory and legal information necessary, encouraging full compliance with legislation through a designed health-check framework. You will be supported by the wider MCF team as well as trusted external partners and specialists. The aim of the role is to support the broader work of MCF in developing a strong Muslim-led charity sector, including delivery of workshops and policy development relevant to the speciality areas connected with this post.
If you have a passion for creating systemic change, organisational support, innovative solutions and a strong knowledge and experience of the challenges impacting UK Muslim-led charities and the communities that they serve, we would love to receive your application.
Main Responsibilities
As part of our team, you will:
• Support organisations by facilitating guidance on best practice across the 4 core areas of governance, organisational development, volunteering and fundraising.
• Identifying and delivering training and resources in the 4 core areas outlined with support from the wider MCF team.
• Managing the development of practical support and advice for activities such as creating, modifying a constitution, restructuring a charity, social investment and capacity development.
• Identifying patterns and common issues arising from contact with organisations within the sector that indicate individual and organisational development and capacity needs and developing a suitable response to address the need.
• Focus on capacity building through the development and management of support in relation to identified needs.
• Record all support given on our CRM and through reporting structures.
• Work with specific member charities to complete a Charity Health Check form that covers all aspects of managing their charity, ranging from governance issues, safeguarding, volunteering and fundraising.
• Help identify those charities where direct support is required and work with them, alongside MCF senior leadership, to deliver effective change.
• Work with the wider team to establish a designed framework of support including the development of resources and briefs.
• Coordinate a network of pro-bono support from specialist practitioners, checking their credentials and maintaining relationships.
• Support the leadership team to ensure processes are in place to maintain and build the MCF’s reputation as an accessible, well-governed, transparent, and accountable infrastructure charity.
• Gather impact monitoring quantitative and qualitative data for reporting and monitoring purposes.
• Maintain confidentiality in all appropriate areas concerning MCF or other charitable organisations internal affairs.
• Contribute to the progress, success and impact of MCF as the network of British Muslim-led charities.
About you: The successful postholder will demonstrate the following:
ESSENTIAL:
• Understanding of key charity legislation, compliance and regulations in charity and community settings.
• Strong experience in the social action / charity sector, working with a range of organisations.
• Experience in programme development.
• Experience in organisational capacity building.
• Experience on over-seeing schemes of work.
• Experience in developing creative solutions, particularly in situations where new change may be met with resistance.
• Strong, demonstratable understanding of civil society issues impacting grassroots and faith-led or minority-led groups.
• Excellent interpersonal/relationship building and engagement skills with a range of audiences.
• Strong, demonstratable understanding/and or direct experience of governance and grassroots community support.
• Experience of liaising with a variety of senior level professionals and stakeholders, including within the public or voluntary sector.
• Experience of leading on projects and schemes of work with the ability to work on own initiative and as part of a team.
• Experience conducting impact monitoring, data gathering and research.
• The ability to innovate and adapt according to need and circumstance.
• Ability and understanding of professional confidentiality.
• Strong digital skills.
• Excellent written and verbal communication skills.
DESIRABLE:
• Experience of directly working with charity board of trustees.
• An understanding of grant funding income and philanthropy.
Please note: This job description outlines the key accountabilities of, and output required from the post-holder. It is not a definitive list, and the role may change and evolve over time in line with the needs of the organisation. The post-holder will be required to undergo safeguarding training as part of the Muslim Charities Forum policy.
How to apply: If you are confident that you meet the above requirements, please send your CV and a cover letter outlining how you meet the person specification by the closing date of 17th March 2025, 5.00pm.
Details: Due to the nature of the work involved in this post, this role is based in our office in London SE1 (closest Tube stations Lambeth North or Waterloo), 4 days per week. Remote working is available for 1 day of the week.
We are unable to sponsor applicants for visas. Applicants must be resident in the UK and have the Right To Work. Successful applicants will be subject to relevant reference and identification checks.
Due to the volume of applications, we may be unable to respond to all candidates. If your application is short-listed, we will get in touch. If you have not heard from our team within 8 weeks, please assume your application has not met the criteria on this occasion. No agencies please.
The client requests no contact from agencies or media sales.
Senior Project Manager
UCL Department / Division: Advancement
Grade: 8
Hours: Full Time, Fixed Term Contract
Salary (inclusive of London allowance): £52,762 - £62,035
About Us
We are UCL: a diverse community with the freedom to challenge and think differently. From cancer research to climate change, dementia to social inequality, the world is facing huge challenges and we’re determined to solve them.
There has never been a more exciting time to join the Advancement office as we plan for our biggest ever fundraising and engagement campaign and support the delivery of the bicentennial programme in 2026. We are a team of exceptionally ambitious, creative and passionate individuals who work together to achieve remarkable things with a global impact, and we would love for you to be part of this exciting journey and our success.
Equity, diversity and inclusion is important to us. We are committed to creating an environment where everyone is encouraged to give their best in a place where their unique experiences, perspectives and skills are seen as valuable assets.
About the role
Please note this position is a secondment fixed-term contract for 12months to cover maternity leave.
As Senior Project Manager you will manage a programme of strategic projects aimed at improving how we source, analyse and utilise our data so that we ensure it generates the most value possible. The postholder will be a key driver of change across the Advancement team, by coordinating the prioritisation and delivery of these projects, ensuring they are delivered on time and to budget.
We are happy to consider applications to work on a part-time, flexible and job share basis wherever possible (minimum 0.8 FTE – equivalent of 4 days per week, stated salary to be pro-rata).
This role is eligible for hybrid working with a minimum of 20% on site.
If you’re interested in hearing more, please contact our recruitment partner and Deputy Managing Director at Charity People, Neil Hogan, or you can download further details from their website.
About you
1. Project start-up and initiation
- Develop a comprehensive understanding of the operational and strategic needs of fundraising and alumni engagement at UCL, and how this is enabled by our data and systems strategy.
- Work with the Advancement Management team (our Associate Directors) and their nominees to define, scope and prioritise the Data and Systems programme of improvement projects.
- Establish the resourcing requirements for each project within the programme. Where appropriate, identify the need for additional resources (internal or external) to deliver on requirements.
- Lead on the setup and start-up of projects in support of the Data and Systems strategy, including ensuring project briefs are clear and approved, project governance arrangements are in place, the relevant stakeholders are engaged, and communications plan is in place.
2. Project Delivery
- Oversee and manage the ongoing delivery of Data and Systems projects, acting as a coordinator between project chairs and the wider team, ensuring project timelines are clear and communicated.
- Co-develop creative solutions to meet project requirements where appropriate, including procuring new systems or designing new processes in partnership with colleagues.
- Support with the coordination of communication with external suppliers and consultants where appropriate, including supporting with procurement and contract management.
- Oversee and manage project budgets as required.
- Lead on the design and delivery of training for users and the wider team.
- Produce guidance for new and changed systems and processes.
- Conduct Data Privacy Impact Assessments for projects as appropriate, to ensure protection of personal information.
- Oversee and manage the secretariat for particular governance units (management information).
- General project management including project communications and sign-off management.
3. General
- As an active member of the Advancement team, some working outside of core hours may be required on occasion.
- Act as a champion of UCL’s Ways of Working; role-modelling and promoting these behaviours as part of everyday practices in Advancement.
- Champion UCL’s equity, diversity and inclusion ethos in Advancement and across UCL.
- Actively engage in Advancement’s culture of learning and development.
- Carry out duties in a way that embodies UCL’s environmental and social sustainability values, actively supporting UCL’s Sustainability Strategy, policies and objectives within the remit of the role.
- Maintain an awareness and observation of Fire and Health & Safety Regulations.
- Other duties within the scope, spirit and purpose of the role and its grade may be requested by the line manager.
We are pleased to accept applications from individuals who possess transferable skills and experience drawn from sectors outside of Higher Education.
What we offer
We know that our people are our greatest asset and in return we provide an empowering environment where personal and professional growth is invested in. We offer agile working and flexibility around working hours. Working with some of the greatest intellects in the world, UCL also offers a generous pension scheme and holiday allowance, plus closure days and bank holidays.
As well as the exciting opportunities this role presents we also offer some great benefits some of which are below:
- 41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days)
- Additional 5 days’ annual leave purchase scheme
- Defined benefit career average revalued earnings pension scheme (CARE)
- Cycle to work scheme and season ticket loan
- Immigration loan
- Relocation scheme for certain posts
- On-Site nursery
- On-site gym
- Enhanced maternity, paternity and adoption pay
- Employee assistance programme: Staff Support Service
- Discounted medical insurance
Our commitment to EDI
As London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.
We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL’s workforce.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We currently have an exciting opportunity for a Development and Marketing Manager to lead and support The Mason Foundation's future growth and development through a robust social media strategy and development of external and internal comms.
You will be passionate about making a difference, with a successful track record in creating engaging and meaningful resources (such as training presentations and associated IP) the individual will also be confident in creating a strong social media presence across multiple platforms, developing and delivering a social media and marketing strategy aimed at building brand awareness.
You will be a team player and understand the need to work seamlessly in collaboration with multiple agencies including local authority, corporate and third sector partners, to help ensure high quality delivery of our services, to our communities.
The Development and Marketing Manager will need to embrace a ‘make it happen’ working environment, with constant dedication and a passion for making a difference as part of a committed charity, supporting disadvantaged communities.
In return, you get to work for a great, growing charity with likeminded people with a competitive salary.
Who are we?
The Mason Foundation is a national charity that supports vulnerable communities and individuals to live happier, healthier, fulfilled lives. Through our programmes we reduce inequalities, empower communities and drive meaningful, sustainable change.
The Mason Foundation delivers people centred services, projects, and training, through its specialist wellbeing and employment programmes including
‘The Community Mile’ - supporting inclusive, community led starting point physical activity centred around ‘1 Mile’
‘Propel’ - supporting young people with learning disabilities, into meaningful and sustainable employment
Bespoke Community Impact projects – supporting and empowering communities to co-develop and deliver impactful and meaningful change.
All Mason Foundation activities are centred around empowering positive and sustainable change.
All offers of employment are conditional upon you signing the contract of employment and:
· Two satisfactory references
· Proof of attainment of qualifications
· Evidence of your right to work in the United Kingdom; and
· If applicable, satisfactory Disclosure and Barring Service (DBS) check.
The Mason Foundation is an equal opportunities employer and proud to be a Disability Confident Employer. We positively encourage applications from candidates regardless of sex, race or ethnicity, nationality, disability, age, sexual orientation, gender identity or expression, religion, or belief, marital or civil partnership status, parental or carer status, education, socioeconomic background, pregnancy or maternity, or any other characteristic protected under equality legislation.
We are especially keen to encourage and welcome applications from people currently under-represented within the organisation, these include but are not limited to those from the LGBT+ community, people with disabilities, and candidates who are Black or People of Colour. Those with disabilities meeting the minimum requirements for the post will be shortlisted and reasonable adjustments will be made to ensure they are not disadvantaged during the interview process.
Our mission is to remove barriers, provide opportunities to build lasting friendships, celebrate inclusivity, and reduce inequalities.
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The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Spectra CIC delivers counselling services across London. The post holder will manage Spectra’s Psychosexual Counselling Service. This will include the delivery of counselling sessions, client allocations, clinical audit, service development and waiting list management. In addition, liaison with members of the counselling team.
You will have a good understanding of the health and well-being needs of clients experiencing sexual issues, an understanding of access barriers in underserved groups within communities, and how to engage and deliver a service effectively with people who want to engage with counselling. You will also have a relevant recognised qualification in Psychosexual counselling at minimum Diploma level and be a registered member of COSRT.
You will have a good working knowledge of Office programmes including Excel, Word and PowerPoint.
To better serve marginalised communities we currently particularly welcome applications from trans people, people of colour and/or those with key language skills.
The role offers a combination of working online and within Spectra’s clinical hubs across London.
Please complete and return the application form, including the personal statement and diversity monitoring form – we do not accept CVs or incomplete applications.
You can access them via our website's Get Involved page.
Apply by: midday, 10th March
Interviews: Spectra is utilising a dynamic recruitment process whereby any promising applicants can be contacted as soon as their application is received and invited for interview. Please therefore submit your application as soon as possible and do not wait until the ultimate deadline.
The client requests no contact from agencies or media sales.
Salary: £30,750 - £36,990, depending on experience
Hours: 35 hours Monday to Friday (flexible)
Location: Remote, with some travel across the UK
Job Ref: 1211
Are you a skilled fundraiser with a passion for social justice?
Cranstoun is recruiting for a brand new role to lead on raising funds from charitable trusts and foundations.
The Trust Fundraising Manager will build on Cranstoun’s existing fundraising pipeline and develop new relationships with grant-makers to support the charity’s work across all five service areas: drugs and alcohol, domestic abuse, criminal justice, housing & homelessness, and children & young people.
We’re looking for a skilled fundraiser with an entrepreneurial approach. You will have experience of working in a fundraising and/or charity environment and a proven track record of researching and securing trust and grant income.
This role will be home based, with regular travel to London/Birmingham and other areas of the UK.
We encourage applications from individuals looking for flexible working arrangements.
To download an application, please vist the website via the apply button.
Unfortunately, we are unable to accept CVs.
Closing date: Sunday 15 March 2025.
Interview date: w/c 24 March 2025.
We are an inclusive employer, committed to promoting equality and diversity in all areas of our work.
Registered Charity No: 1061582
We are looking for an ambitious, experienced and creative fundraising expert who is committed to building upon a strong programme of fundraising (events - third party, community and mass events) whilst bringing new initiatives in these channels to the charity to see income significantly grow. Currently this channel of income generates around 20% of our annual budget – and we’re excited for this postholder to see it grow yet more.
Reporting in the short term to the CEO, the post holder will work across multiple income streams event/mass/community, to develop innovative products and tools to engage our supporters and maximise and grow our income generation strategy and lifetime value of our supporters. You will develop high-level third-party relationships, events and community initiatives that lead to long-lasting relationships and long-term support for Dreams Come True.
This is a busy role, and you’ll work on various relationship fundraising income streams, supported by the Fundraising Executive. You will support the CEO to develop new challenge and mass fundraising events and lead on new initiatives to drive new income. This is a hugely exciting role and perfect for someone who wants to build their experience and has the creativity and passion for growing this programme of work into new areas of opportunity.
You will lead in developing a strategy and operations plan for your key areas: Events, Community, DIY, and mass fundraising, as well as support the Fundraising Executive to develop new ways to recruit supporters and market events. The remit of this role will also include the recruitment and management of new volunteers, ensuring they undertake rewarding tasks that are both motivational for the volunteer and cost-effective for the charity.
This role is responsible for the line management of a Fundraising Executive, who you will help to develop in their role and ensure all tasks are completed on time and to a high standard.
Key Responsibilities
Driving income (in plan and new) generation; strategy; budget management
● Develop and deliver a strategy and ops plan that covers events, mass, third-party and community fundraising.
● Proven experience of recruiting, building, delivering, stewarding marathons/sky dives/bungees/treks that build income and new opportunities year to year.
● Support the Fundraising Executive to project manage an existing portfolio of events and introduce new products to grow the programme, incorporating digital/virtual fundraising.
● Review the portfolio of events and build new income generation opportunities for 25/26 and beyond to uplift income and grow supporter participation.
● Set, monitor, and report against budget figures, feeding into forecasting and monthly KPIs, and reporting any concerns to the Head of Fundraising.
● Lead the development and growth strategy for third-party relationships and high-value community supporters.
● Undertake regular reviews of activity including ROI analysis, report progress v budget, and implement actions as required.
● Lead on Identifying new opportunities for community grant funding including but not limited to supermarkets, round tables, rotary, masons, golf clubs, sports clubs, and schools.
● To provide excellent analysis, evaluation, and reporting on fundraising activity to the CEO, drawing conclusions and making recommendations for future activity.
General
- The ability to write and present compelling cases for support across a range of audiences.
- To keep up to date with the latest event trends and bring creative suggestions to the programme of work to continuously test and learn, engage new supporters and drive new income opportunities
- To work closely with Dream Team, to keep updated with Dream stories and use a range of methods, to effectively communicate these to all supporters
- To introduce new products to grow the programme - including digital/virtual fundraising and mass fundraising events.
- Manage the Fundraising Executive, ensuring they have a robust work and development plan in place.
- Support, motivate and develop fundraising volunteer roles, ensuring they have a clear understanding of DCT to enable them to represent the charity’s work effectively.
- Grow our Events programme, developing plans to recruit, convert, retain, and develop donors to deliver income growth across the portfolio.
- Diversify the organisation's overall regional events portfolio by leading product development.
· Manage the relationships with external event suppliers.
- Work collaboratively with the Head of Fundraising to build and grow existing fundraising digital products and generate new initiatives to drive income.
- Manage the Fundraising Executive to develop propositions for the wider community fundraising work.
· Provide talks and presentations to high-value community organisations.
· Provide support in other areas of Fundraising and the Head of Fundraising when required.
The client requests no contact from agencies or media sales.
Location: London - North Greenwich, Design District; 50:50 hybrid working
Hours of work: 3–5 days a week; 0.6–1 FTE, based on experience and availability
Salary: £38,000 to 43,000 per annum pro rata
Reporting to: Chief Executive Officer
Starting Date: As soon as possible
Contract Type: Permanent
The Operations Manager will be part of the core team; working closely with the CEO, Office and Digital Communications Manager, Development Manager and Finance Manager to manage workflow and systems across the organisation. This includes identifying areas for operational efficiency, designing and implementing new processes and policies, ensuring compliance with charitable and regulatory requirements, managing digital systems and streamlining workflows. They will also work with the wider team on recruitment, training, staff development opportunities and organisational project management.
We are seeking an organised and detail-oriented person with a good understanding of charity policies and regulations, as well as experience with optimising operational workflow and systems to ensure that the organisation can run more smoothly and efficiently.
The role is based at Open City’s office in the Design District in North Greenwich and we envisage it as a three to five days per week job, depending on experience and availability.
The closing date for applications is Monday 10 March 2025 at 12.00 noon.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Betknowmore UK
Our Vision
At Betknowmore UK, we work tirelessly to raise awareness, deliver support services and, through education, create more understanding about gambling related harm. ‘We want people to be empowered, to live the life they want to lead.’ Read more about our values, strategy and impact.
We exist to provide support and training services that prevent and address personal and societal harms caused by gambling. Together we aim to raise awareness, deliver support services and, through education, create more understanding about gambling harm.
How we started
Betknowmore UK was established in 2013 by Frankie Graham, who lived with a gambling addiction for nearly 20 years, prior to successful recovery in 2006. Find out more about our organisation and history via our website.
Role Overview
We are looking for an experienced and dynamic GOALS Service Manager to manage and expand our outreach efforts. The Service Manager will be responsible for leading a team to deliver Betknowmore UK's Community Outreach services, engaging with local communities, and supporting individuals impacted by gambling harms.
This is a key leadership role that involves overseeing the service’s strategy, operations, and delivery, ensuring that services are accessible, effective, and meet the needs of diverse communities.
The Disclosure & Barring Service (DBS) -Disclosure
Betknowmore UK aims to promote equality of opportunity for all with the right mix of talent, skills and potential. Betknowmore UK welcomes applications from diverse candidates. Criminal records will be taken into account for requirement purposes only when the conviction is relevant. As Betknowmore UK meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013) by SI 20131198. All applicants who are offered employment will be subject to a criminal record check from the Disclosure & Barring Service before the appointment is confirmed. This will include details of cautions, reprimands or final warnings, as well as convictions.
Key responsibilities and accountabilities
1. Leadership and Team Management:
- Lead and manage the GOALS team, ensuring they have the resources, support, and training to effectively deliver services.
- Provide regular supervision, mentoring, and performance feedback to outreach staff.
- Design and implement training plans to enhance team capabilities and leadership potential.
- Set individual and team performance goals, conduct regular performance reviews, and offer constructive feedback.
- Identify opportunities for improvement and support team members in their growth and development.
- Develop and maintain a high-performing team culture that reflects Betknowmore UK's values and commitment to compassionate, non-judgmental support.
2. Service Delivery and Development:
- Oversee the delivery of community outreach initiatives aimed at raising awareness of gambling harm and providing support to individuals and communities.
- Ensure the team is effectively engaging with local organizations, community groups, and other stakeholders to increase the visibility of our services.
- Monitor the quality of service delivery and make improvements where necessary to meet the needs of service users.
- 3. Strategic Planning and Service Improvement:
- Collaborate with senior management to develop and implement the strategic direction for community outreach services, ensuring alignment with Betknowmore UK's wider objectives.
- Continuously evaluate service effectiveness, gathering feedback from stakeholders, service users, and team members to drive continuous improvement.
- Lead the development and implementation of outreach campaigns and partnerships to engage at-risk communities.
4. Reporting and Compliance:
- Maintain accurate and up-to-date records of outreach activities and case management, ensuring compliance with confidentiality and safeguarding procedures.
- Prepare and present regular reports on service performance, including outcomes, challenges, and achievements.
- Ensure that all outreach services meet organizational standards, as well as external regulatory requirements
5. Stakeholder Engagement and Networking:
- Build and maintain strong relationships with external partners, including community organizations, local authorities, and support services.
- Represent Betknowmore UK at community events, conferences, and other networking opportunities.
- Work collaboratively with other service lines within the organization to ensure a holistic approach to supporting individuals with gambling-related harm.
Key Requirements
Essential:
- Significant experience in a leadership or managerial role within a social services, community outreach, or public health setting.
- Demonstrable experience in managing outreach or support services, with a focus on community engagement and impact.
- Strong communication, interpersonal, and presentation skills.
- Proven ability to work independently, manage a team, and collaborate with diverse stakeholders.
- Ability to analyse data and use insights to improve service delivery and outcomes.
- Commitment to promoting equality, diversity, and inclusion in all aspects of work.
- Strong organizational and time-management skills, with the ability to handle multiple priorities effectively.
Desirable:
- Knowledge and understanding of gambling harm, its impact on individuals and communities, and the available support systems.
- Experience of working in or with the gambling sector, or experience of working with vulnerable or at-risk populations.
- A relevant qualification in social care, public health, or community outreach.
- Knowledge of safeguarding policies and procedures.
Application Instructions
Please read the Job Pack for full details of the role. Applications must contain a cover letter and a CV to be considered for the role. Your cover letter (no more than 2 pages) and should outline how you meet the role specification and demonstrate an interest in the role. The closing date of Sunday March 2nd 2025 however interviews will be held on a rolling basis.
We support and provide information to those harmed by gambling, whilst raising awareness of gambling’s potential harms through education and training
The client requests no contact from agencies or media sales.