Programme Management Jobs

Hours: 20 Hours per week

Salary: £17,830 (Full Time Salary £33,432)

Location: Remote/Home Based

Closing date: 4th September 2024 at 23.30pm

Do you  have proven administrative experience, the ability to work in an efficient and process driven manner, plus a real interest in building a career within the Resourcing and Talent field? Then join Shelter as a Resourcing & Talent Administrator and you could soon be playing a vital support role at the heart of our Resourcing and Talent department.

We are recruiting for 2 positions, which are all permanent and part time. Our operating hours are between 8am to 6pm, we can be flexible with working hours, successful applicants will be required to work 4-5 days per week.

About the role

Responsible for providing end-to-end resourcing administrative support across a range of talent activities, you’ll play a pivotal role in helping the team deliver against Shelter’s sourcing strategy to reduce cost per hire and build our employment brand. You’ll also be key to ensuring our department achieves 100% compliance across all areas.

Taking administrative responsibility for the updating of our careers website supporting the ongoing management of our Applicant Tracking System will be important too, as will managing the reporting of vacancies and capturing all activity for consolidation and analysis. And, when it comes to carrying out pre-employment checks for external and internal candidates, again, we’ll count on you. Building strong working relationships focused on providing exceptional service, ensuring all resourcing needs are met and best practice implemented across the organisation and generally providing a timely, customer driven and compliance focused service – these are just some facets of this interesting and varied role.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About you

To succeed, you’ll need to be  motivated to become part of the team that supports the resourcing of the people it takes to deliver a strategy which will bring systemic change to the UK.

You’ll also need to be open to developing your skills to enable you to influence and engage at all levels throughout our organisation and keen to learn more about the Resourcing and  Talent sector. Enthusiastic, flexible and self-motivated, a good working knowledge of Word, Excel, and PowerPoint is also required.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

About the Directorate

Our Strategy Enablement directorate brings together five core enabling support functions -  Finance, Tech & Data, Governance, Planning and Property and HR Delivery, where this particular role sits. The HR Delivery team partners and supports a wide range of organisational activities and provides advice and guidance to over 1,300 staff on a range of employee relations issues like employee engagement, recruitment and selection, reward and recognition etc. We also manage payroll processes, ensure HR policies and procedures are developed and updated and play our part in organisational change projects and transfers. In short, if you’re keen to develop a career in the Resourcing & Talent field, this is a great place to be.

About Shelter

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

How to Apply 

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of the attached job description and ensure you demonstrate how you address the Shelter behaviour below throughout your response:

• We prioritise diversity and have an inclusive and open mindset

Please note that any applications submitted without a supporting statement will not be considered.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

This role is based in the UK on a remote homeworking contract or based in our London office. If the role is based in the London office, you will be required to attend the office for a minimum of 2 days per week with the option to work remotely for the remaining 3 days.

Applicants must have the right to work in the UK, we are unable to sponsor visa applications for this role.

Early applications are strongly encouraged as interviews will be conducted on a rolling basis and this role may be filled before the advertised closing date.

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We're committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don't have to be Christian to work here - we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we're open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for most of our roles too.

Learn about our vision, mission and values

About the role

This is an exciting opportunity to make your mark and drive forward a developing income stream with great potential.

The role will help to build, shape and deliver our In Memory Giving programme over the 12 months of this maternity cover role. Through engaging communications and campaigns the role will grow both income and the pipeline of new donors. The role will help to innovate and improve existing systems to support its delivery, and also provide excellent supporter care and stewardship.

The role is within the Legacy and In Memory team, and will work in close collaboration with Legacy Marketing colleagues.

About you

You will have experience in fundraising and/or marketing, and have a broad range of skills to successfully deliver on the potential of this role. We are looking for someone to develop engaging campaigns and communications that drives income and long-term relationships, and who has the communication and influencing skills to liaise across internal teams and stakeholders and external agencies/suppliers.

As well as having a head for CRM systems, planning and problem solving, you will have the interpersonal skills needed to communicate sensitively with supporters, including the bereaved.

In our friendly and supportive team you'll be able to apply and develop your experience in a wide-ranging and rewarding role.

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.

We have a strong Christian ethos and we encourage applications from all faiths and none (with the exception of Director positions where there is a genuine occupational requirement to be a practicing Christian - Exempted under the Equality Act 2010).

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants' previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.

You can expect a wide range of rewards and benefits, including a generous holiday allowance, a season ticket loan, and flexibility that will ensure you enjoy a good work/life balan

Are you a self-driven creative, keen to use your communications skills to build awareness of our work and impact? The Communications and Engagement Officer will use their creativity, strong digital marketing and written skills to amplify the voices of young refugees, develop compelling content for fundraising appeals, build momentum around our policy and campaigns work, and create engagement opportunities and sustained connections with our supporters and key stakeholders.

We are looking for someone with strong admin and coordination skills to champion Young Roots and our work, with young people’s voices at its core, to new and diverse audiences, growing our supporter base and unrestricted income through appeals. Your willingness and ability to collaborate and build relationships, both internally and externally; your creativity and compelling storytelling; your passion to be part of bringing about real change for refugees; and your skills in sharing our work to engage the public, will be key to the success of this role.

Young Roots is committed to youth participation and to continuously embedding our approach to Diversity, Equity and Inclusion across all our work. As such, the Communications and Engagement Officer will work closely with our delivery teams and with young people to facilitate co-creation within our communications.

You will be part of a dynamic, collaborative, and supportive Fundraising and Development team within an empowering, values-led organisation that creates opportunities to learn and is focused on the wellbeing of its staff team.

This role will involve occasional evening and weekend work to attend youth activities and fundraising events. We have a TOIL (time off in lieu) policy in place for work undertaken outside usual hours.

Please read more in the job description and person specification (linked below) and apply via CharityJob with your CV and personal statement.

Class 2 HGV Driver, Leicester, LE18

Salary: £32,531.40 per annum

Location: Leicester, LE18

Contract: Rolling 3 Month Contract

Hours: Full-Time: 45 hours/week minus a 30 minute daily unpaid break  

Benefits: 25 days holiday, 5% Employer Pension Contribution including Life Cover, Occupational Sick Pay Benefits & Enhanced Maternity, Adoption and Paternity Leave and Pay, plus more

Reporting to: Transport Manager

About FareShare Midlands

FareShare Midlands is the region’s largest food redistribution charity. We take good-to-eat surplus food from the food industry and get it to our Members - frontline charities and community groups all over the Midlands. We turn an environmental problem into a social solution.

Last year we redistributed almost 5,794 tonnes of food from our warehouses in Birmingham, Leicester and Nottingham. It is sorted and stored by our dedicated teams of staff and volunteers, and then redistributed to around 800 Members including food pantries and cafes, homeless shelters and drop-in centers. These local organisations turn the food into food parcels, affordable shopping and delicious meals for people of all ages. As well as food, our Members provide vital support to families and the elderly, many of whom are facing challenging circumstances and living in poverty.

Last year our food reached more than 83,000 vulnerable people every week, providing 13 million meals. At the same time, we are growing our Employability Programmes to help people gain work experience, skills and jobs.

Hunger is a growing issue in the UK and while there is surplus food that is otherwise going to waste, we believe that this food should be used to feed people first.

The Role

We are looking for a Class 2 HGV Driver to make daily collections from our food partners and deliver to warehouses across the West and East Midlands. This role is most suited to individuals with an aptitude for driving, who have excellent customer service skills combined with a professional attitude as you will be dealing directly with our customers as a representative of FareShare Midlands.

Main Responsibilities

The successful candidate will work with the Supply Chain Team to collect surplus food from partners and deliver to the right regional centre.

• Provide excellent customer service to food partners in person and by phone, offering a highly professional impression of the charity in a friendly manner.
• Adhere to all laws and working time regulations.
• Support the Supply Chain Team by collecting stock offered from the food industry and delivering it to Regional Centres in a timely fashion, communicating ETAs and delays.
• Maintain records of collections and allocations e.g. provide paperwork and temperature readings to the Regional Centres on delivery.
• Identify any barriers or opportunities and feedback any developments or challenges e.g. delays, maintenance concerns, instruction errors, etc.
• Ensure deliveries follow the assigned order, the routes are planned appropriately in the given timescale and all delivery windows are met safely.
• Highlight and respond quickly to any anticipated delays or difficulties, using problem solving skills to mitigate any unforeseen circumstances e.g. taking breaks while queueing or changing the order of collections subject to permission from the Supply Chain Team.
• Ensure the quality of the product delivered is accurate against notes, making detailed visual inspections and flagging any concerns or discrepancies before the vehicle is loaded.
• Strengthen existing relationships by providing a reliable and friendly service.
• Adhere to all health and safety and operational requirements at all times.
• Ensure the vehicle is properly maintained, serviced and cleaned to a high standard.

This position will involve handballing and lifting with the provision of lifting equipment. You may be required to complete other duties as requested to suit the needs of the charity. Some work on Saturdays with notice will be required.  

Person Specification

Essential

• Class 2 UK Driving License
• A valid CPC and digital tachograph card
• Required to undertake heavy lifting
• Health and Safety awareness
• Customer service and communication skills
• Positive and professional attitude
• Able to use a Smart Phone including apps such as What’s App, Sat Nav and E-mail.
• Good Midlands geographic knowledge

Preferred

• Clean License
• Accredited forklift truck permit (counterbalance)
• Experience delivering chilled or frozen food

 How to Apply: 

If you would like to apply for this role, please send a copy of your CV.

We are looking to get the right candidates started as soon as possible.  The vacancy will continue remain open until both roles are filled.

We continue to strive to ensure that the profile of our staff and volunteers reflects the diverse communities we serve across the Midlands. As such we encourage and welcome applications from all our communities. We particularly welcome applications from people from ethnically diverse backgrounds as they are currently under-represented within FareShare Midlands. 

Closing date: Open, ongoing recruitment

Interviews: TBC

Location: Hybrid working. The SASS office is in Camden but there is an expectation to travel to the co-located Sexual Health Clinics in Barnet.

Salary:  (Salary Band 2.1) Training opportunity £27,582.75-£29,197.06 per annum

(Salary Band 2.2) Qualified £29,174.06-£31,826.25 per annum

(Please note successful candidates will be appointed at the bottom of the band). 

Hours: 37.5 hours per week

Contract: Fixed Term Contract until 31 March 2025

Closing Date: 4th September 2024 at 12 noon

Virtual Interview Date: Week Commencing 9th of September

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as Sexual Health IDSVA Barnet at Solace Women's Aid.  

We exist to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse, as well as providing services to meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives, free from abuse.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

The Sexual Health project was piloted in Islington and the project has expanded and will now cover Camden, Haringey and Barnet. From late 2021, the Sexual Health project covers a further three sexual health clinics in North London and will continue to provide high-quality holistic support to survivors of sexual abuse and violence who approach the sexual health clinic. As with all Islington SASS services, the Sexual Health project is inclusive to all survivors, but this project has a specific focus on increasing the engagement for LGBTQ+ survivors.

About the Role

We are looking for a Sexual Health Independent Domestic and Sexual Violence Advocates to sit in the Islington SASS team and co-locate in Barnet Sexual Health Clinics. As a IDSVA you will provide immediate support for victim/survivors of domestic and sexual abuse attending the clinic including carrying out risk and needs assessments, safety planning and providing short-term support and onward referral. In addition, you will act as the Sexual Health lead for Solace in for Barnet, providing advice and guidance to Solace staff and Sexual Health professionals.

The Sexual Health IDVAs also hold a caseload providing one-to-one support to high-risk victims/survivors at the point of crisis as well as those at standard and medium risk levels, co-ordinating multi agency support and providing practical solutions.

You will be working as part of a multidisciplinary team and collaborating with external agencies in your work.

About You

If you demonstrate commitment, innovation, passion, non-judgemental and collaboration, you’ll thrive in our diverse feminist team of professionals.

Ideal candidates will have experience working with victim/survivors of sexual abuse or violence and a solid understanding of the support options available to them. You will have strong leadership skills, thrive on working under pressure, and be adept at crisis management and prioritising your workload to meet the demands of this busy service.

We understand that you may not have all the knowledge, experience, and skills mentioned in the Job Profile Document. However, your interpersonal skills, passion to have a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively will be equally important. If you wish to learn more about the role or if you are unsure about whether to apply, we encourage you to contact our recruitment team.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Eye Care Vouchers
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

Please submit your CV and Supporting Statement through the recruitment portal. When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work. If you require any support to apply for this role, please email us.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

Job Title: Advocate

 

(Multi-disciplinary- Non statutory advocacy in a secure mental health unit & NHS Complaints primarily Warrington but also covering Halton when required. Other roles within the statutory advocacy service maybe required at certain times including the Relevant Persons Representative (RPR) when individuals are subject to a Deprivation of Liberty Safeguards (DoLS).

 

Hours: Part time- 22.5 hours per week

 

Contract: Permanent

 

Salary: £24,150- £26,250 Full Time Equivalent based on experience and qualifications

 

Location: Hospital and Community venues throughout Halton, Widnes, Warrington, and some home working

Job outline

 

Advocate needed for a busy statutory advocacy HUB based in Widnes.

Are you looking for a job where your qualities and expertise will make a real difference to people’s lives?

Hoping for a varied, interesting workload as part of a friendly, supportive team? 
If so, then read on!

A bit about us

Engaging Communities Solutions CIC (Community Interest Company) (or ECS for short) are an independent Community Interest Company that delivers Healthwatch and advocacy services throughout England. Our mission is to ensure people get their voices heard and that people are empowered.

Through our Advocacy HUB in Halton, which also covers NHS Complaints Advocacy provision for Warrington, we offer free, confidential, and independent advocacy support to residents who need help to get their voice heard in relation to health and social care needs.

We have a team of amazing and dedicated staff who provide high-quality, confidential, independent advocacy services, supporting people, often vulnerable and/or excluded from services and communities, in having a say about issues that are important to them and decisions that are being made about their lives.

For more information about advocacy and what we do, please go to our main ECS website and see the local website for Healthwatch Halton and the advocacy HUB, where this role will be based 

 

About the role

We are looking to recruit a permanent multi-skilled advocate to join our busy Halton Advocacy HUB multi-disciplinary team, working 22.5 hours per week.

Based in Halton, for this exciting multi-disciplinary role, we are looking for those with a particular interest in Non-Statutory Advocacy as the role will be based in a secure unit for up to two days a week. This role involves providing general advocacy support to patients in supporting form filling, sourcing general information, signposting and general low-level concerns and safeguarding issues around their care not covered by the IMHA role.  The role also covers the NHS Complaints Advocacy in our Warrington HUB (or Halton Hub when required), helping people who need support in making a complaint about their care and treatment under the NHS.

We also require a talented person to undertake the role of the RPR to support individuals detained under the Mental capacity Act on a DoLS when needed.

What we need from you

We are looking for someone who has the creativity and enthusiasm to support people in difficult circumstances, ideally has experience in a health or social care and may have their own life experiences relevant to the role. Although it would be useful to already hold a formal advocacy qualification, if you have not got advocacy qualifications it is not a problem, we will provide the required training.

You will be working from a secure mental health unit for up to two days a week and then the rest of the week will either be working from home so must have access to a stable home broadband service. There will also be an element of the role where you will be out in the community, but not exclusively, in Warrington, Halton, Widnes and Runcorn areas and therefore you must have access to your own transport.

There may be times when work is required outside normal working hours, so flexibility is required.

 

 

 

What happens next

If we sound like an organisation you would like to work for, please go to Job Vacancies on our Healthwatch Halton website: and select the role for further information, including the Job Description/Person specification.

Completed applications are to be sent via email 

All applicants invited to interview will need to bring evidence (photographic where possible) of their right to work in the UK. New employee start dates will only be confirmed once relevant checks, including enhanced DBS clearance, and 2 satisfactory references have been received.

Closing Date:       19th September 2024 @ 5pm

Interview Date: 25th September 2024

Interview venue: In person- Healthwatch Halton and Advocacy HUB offices, Tan House Lane, Widnes, WA8 0RR

If you would like to discuss the role further, please contact Elizabeth Learoyd, Managing Director 

 

 

 

 

 

 

Engaging Communities Solutions (ECS) values equality and diversity and welcomes applications from all sections of the community, particularly from under-represented groups.

NB: ECS reserves the right to bring forward the closing date if it believes sufficient applications are received to make an appointment.

We have an exciting opportunity for an Independent Domestic Violence Advocate supporting Male Victims to join our IDVA team in White Cross Studios, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance program & wellbeing support
• Ongoing training & support with opportunities for career development & progression
• Clinical supervision and group reflective practice

About the role:

This role offers hybrid working with a minimum 1 day per week in our Victim Support Office based at Whitecross Studios, homeworking and regular travel to meet clients and attend meetings. As an Independent Domestic Violence Advocate of domestic abuse you will:

• Implement effective ways of working with victims and those supporting them to increase safety and reduce harm
• Provide a high-quality, front-line service to victims of domestic abuse, delivering a premium service prioritised according to risk, primarily focusing on victim/survivors aged 16+
• Initiate, develop, maintain and monitor multi-agency links through procedures and protocols to keep safety central to all services for victims of domestic abuse

You will need:

• knowledge of help-seeking barriers and support needs of victims of domestic abuse (in heterosexual or same-sex relationships).
• a good understanding of domestic abuse including the impact of domestic abuse on victims and their children.
• to understand the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children
• knowledge of safeguarding issues, and the legal responsibilities surrounding these issues.
• experience of direct service delivery to victims of domestic abuse or other vulnerable people.
• good communication, negotiation and advocacy skills, both written and verbal when interacting with a range of agencies and individuals. Understand and be committed to equal opportunities and diversity issues in policy and practice
• strong crisis management skills and the ability to deal with stressful and difficult situations.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Independent Domestic Violence Advocate (IDVA) working 37.5 hours per week based at St Helliers Hospital in Sutton, with one day a week at our Victim Support office near Old Street & homeworking and regular travel to meet clients and attend meetings. This is a stimulating and challenging role where you will get to assess risks and provide immediate support to survivors, working in collaboration with health staff and our pan-London IDVA team.Please note that the successful applicant will be required to sign an honorary contract with the Hospital Trust in addition to their contract of employment.

What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance program & wellbeing support
• Ongoing training & support with opportunities for career development & progression
• Clinical supervision and group reflective practice

About the role:
You may be a qualified IDVA or a Domestic Abuse Outreach Worker wanting to work alongside health professionals in a hospital environment, although we will consider applicants from other fields providing you are able to demonstrate your knowledge and understanding of domestic abuse.

As an Independent Domestic Violence Advocate of domestic abuse you will:

Implement effective ways of working with victims and those supporting them to increase safety and reduce harm.
Provide a high-quality, front-line service to victims of domestic abuse, delivering a premium service prioritised according to risk, primarily focusing on victim/survivors aged 16+. Initiate, develop, maintain and monitor multi-agency links through procedures and protocols to keep safety central to all services for victims of domestic abuse

Deliver group training sessions and be willing and share your specialist knowledge with acute staff across the hospital

You will need:

• Have a knowledge of help-seeking barriers and support needs of victims of domestic abuse (in heterosexual or same-sex relationships)
• Have a good understanding of domestic abuse including the impact of domestic abuse on victims and their children
• Understand the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children
• Understand safeguarding issues, and the legal responsibilities surrounding these issues
• Direct service delivery to victims of domestic abuse or other vulnerable people
• Have excellent communication, negotiation and advocacy skills, both written and verbal when interacting with a range of agencies and individuals. Understand and be committed to equal opportunities and diversity issues in policy and practice
• Have a strong crisis management skills and the ability to deal with stressful and difficult situations

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need. As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Do you want to be part of Hertfordshire Mind Network’s mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?

Can you demonstrate our values of Hope, Courage, Together and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?

If the answer to all of these is yes, we want to hear from you.

Job title: Community Support Worker (Primary Care Network)
Reference Number: 232
Salary scale: £25,000 – £26,000 per annum
Reports to: Senior Community Support Worker
Hour: 37.5 hours per week (Full time)
Location: Watford Wellbeing Centre

We are looking for a Community Support Worker to join our team. You will be responsible for providing advice, information, onward referral and holistic support to clients who are experiencing mental ill health or need support with their mental wellbeing.

Community Support (PCN) Service Objectives

• To improve the mental wellbeing of people experiencing mental ill health.
• To increase early access to help for people experiencing mental ill health, by providing a clear and effective pathway to services provided by Herts Mind Network and other third sector and statutory providers.
• To contribute to an improvement in individual mental wellbeing.
• To remain a source of independent support for all clients.
• To reduce the use of crisis services by people experiencing mental ill health without positive outcomes for the individual.
• To contribute to an improvement in the proportion of people with mental ill health who are accessing support.
• To provide an assertive outreach approach for clients who are in crisis and/ or those that may have complex or multiple needs.

The Successful Candidate will

• Provide advice, information, onward referral and holistic support to clients who are experiencing mental ill health or need support with their mental wellbeing.
• Work closely with GP surgeries within the Primary Care Network.
• Ensure that the safety and wellbeing of the client is monitored and reviewed regularly.
• Be an independent source of support for all clients.
• Embed a person-centered and recovery orientated approach in all aspects of the roles. The Recovery approach includes empathy, warmth, acceptance, authenticity, compassion and humanity.

Key Accountabilities

• To receive referrals a wide range of referral pathways.
• To undertake initial contact with clients and complete a holistic needs assessment, making use of assertive outreach work to achieve the initial client contact, if required.
• To provide holistic support both outreach and in our centres and advocacy services to clients experiencing mental ill health.
• Ensure all person-centered risk assessments and support plans are completed as appropriate.
• To accompany clients to initial visits and appointments as necessary in order to ensure the sustained use of existing support services.
• To liaise with other agencies to ensure that clients receive appropriate support and continue to remain engaged with the service.
• To assist clients to access appropriate mental health services, drug and alcohol services, housing/tenancy services and other services according to assessed needs.
• To establish effective pathways across a variety of agencies to maximise and provide effective partnership working.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

Closing date for receipt of applications is 12th September 2024.
Interviews will be held at our Watford Wellbeing Centre on 25th September 2024.
Please note: this role may close sooner due to demand in applications.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Equal Opportunities

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

We are delighted to have been accredited as a Living Wage Employer.

No agencies please.

Location: Bexleyheath - Hybrid working (office 2-3 days a week)

Salary: (Salary band 2.1) unqualified and dependant on experience £27,582.75 – £29,174.06 per annum

(Salary Band 2.2) Qualified £29,174.06 - £31,826.25 per annum

(Please note, successful candidates are usually appointed at the bottom of the relevant band)

Hours: 37.5 Hours Per Week

Contract: Permanent

Closing Date: 8th September 2024 at 12 noon

Virtual Interview Date: 16th September 2024

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as IDVA at Solace Women's Aid.

We exist to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse, as well as providing services to meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives, free from abuse.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

The Bexley SASS team provides advocacy and support to survivors of domestic and sexual abuse living in Bexley. An exciting opportunity has arisen in this busy team for an Independent Domestic Violence Adviser. This includes a package of support covering crisis intervention, risk assessment, safety planning, assessment of needs and individual support planning. A key aspect of the role will be to advocate on behalf of service users pursuing remedies through the criminal and civil justice systems.

About the Role

We are looking for an advocate to join our dynamic team in Bexley, working with survivors who have experienced domestic violence and abuse. You will be working as part of a multidisciplinary team and collaborating with external agencies in your work. In this role you will work as part of the Bexley Solace Advocacy and Support Service (SASS), providing support to high risk survivors of domestic abuse in the borough. In addition to this, you will work in partnership with local agencies in order to provide the best support for our service users.

About You

The Bexley SASS Team is looking for passionate advocates who understand the importance of working in a trauma-informed way with both survivors and colleagues, who are willing to continuously learn and develop their skills, and who understand intersectionality and the impacts violence against women and girls can have on survivors with intersecting identities.

While prior experience of working with survivors of abuse is desirable, it is not a requirement and if you have transferrable skills and a passion for supporting women and children then we would love to hear from you.

We understand that you may not have all the knowledge, experience, and skills mentioned in the Job Profile Document. However, your interpersonal skills, passion to have a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively will be equally important. If you wish to learn more about the role or if you are unsure about whether to apply, we encourage you to contact our recruitment team.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Eye Care Vouchers
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

Please submit your CV and Supporting Statement through the recruitment portal. When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work. If you require any support to apply for this role, please email us.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

We have an exciting opportunity for an Independent Domestic Violence Advocate (IDVA) to join the team in London, working 37.5 hours a week. This role involves both face to face and virtual support in a hybrid model of working, you will work from our office near Old Street and from home.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

As an Independent Domestic Violence Advocate you will:

• Implement effective ways of working with victims and those supporting them to increase safety and reduce harm.
• Provide a high-quality, front-line service to victims of domestic abuse, delivering a premium service prioritised according to risk, primarily focusing on victim/survivors aged 16+
• Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse.

You will need:

• Have a knowledge of help-seeking barriers and support needs of victims of domestic abuse (in heterosexual or same-sex relationships).
• Have a good understanding of domestic abuse including the impact of domestic abuse on victims and their children.
• Understand the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children
• Understand safeguarding issues, and the legal responsibilities surrounding these issues.
• Direct service delivery to victims of domestic abuse or other vulnerable people.
• Have excellent communication, negotiation and advocacy skills, both written and verbal when interacting with a range of agencies and individuals. Understand and be committed to equal opportunities and diversity issues in policy and practice.
• Have a strong crisis management skills and the ability to deal with stressful and difficult situations.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Over the last few years, NHYC has grown to a team of over 50 staff.  This role will add capacity to our current Admin Team, supporting the organisation with increased demand around finance, admin and resources. You will work as part of a small, yet critical team to ensure the organisation and our services run smoothly.  You should be well organised, a great communicator, and experienced in or willing to learn financial procedures. The role is based at our day centre in Camden.

• Salary £27,144 – £29,952
• Deadline: 9am Monday 23 September

Fundraising Lead  (Part-time, fixed-term contract)

Peers for the Planet (P4P) is the House of Lords cross-party climate and biodiversity action group bringing together over 160 members of the Lords to put climate change and biodiversity loss at the top of the political agenda. Since our launch in 2020 we’ve seen exciting momentum, building cross-party collaboration and winning world-leading legislative changes to  embed climate and nature requirements in areas as diverse as financial markets, pensions, energy, health, skills, R&D, built environment and much more.

A combination of seed funding and subsequent grants has enabled the organisation to flourish. Following a successful start-up phase, P4P is established as a valued, trusted and highly effective specialist in the climate policy landscape. Fundraising to support and sustain our objectives for the future is a top priority over the coming year.

Role Profile

We are excited to recruit an experienced fundraiser who will work closely with our Director and our Board of senior Parliamentarians in the House of Lords to meet our ambitious targets. This is our first dedicated fundraising role and is an opportunity for a fundraising specialist with considerable experience of managing relationships with funders and bringing in new funding partners. This could have been as a fundraising manager in a larger institution or as a Director or Head of Fundraising.

Our annual budget is around £700k a year, and the single key priority is to find someone who can help manage the relationships we have with 5-10 existing funders, and research, engage and bring in 5–10 additional funders as part of a funding portfolio, which may include high net worth individuals. We will prioritise those applicants with direct experience of finding and engaging new high value donors/granters. Whilst we welcome interest from candidates with a climate fundraising background, we would also strongly encourage applications from well-connected, dynamic fundraising experts with a strong track record of securing grants and donations in other fields.

This is a critical role for us to help realise a sustainable future for a unique organisation which punches above its weight in impact and which offers a flexible and warm working culture. The position is being offered on an initial 9 month contract but if we can find someone able to deliver on key objectives, we have every intention of extending the role and cementing it into our leadership team.

Our fundraising lead will have an exceptional track record of securing grants and in developing and operationalising funding strategies. You will be able to think both creatively and strategically, navigating the funder landscape with intelligence and confidence, and will drive fundraising activity forward and coordinate all the necessary processes and systems to enable this to happen effectively and efficiently. You will be a resourceful do-er, using your funder knowledge, financial acumen and communications skills to work both independently and in collaboration with our talented and supportive team. The role will cover:

Fundraising priorities:

• Develop/operationalise a fundraising strategy, leveraging the best return on investment of fundraising activity for the organisation and, where necessary, diversifying funding sources
• Along with the Director and Board, hold responsibility for meeting fundraising targets, including securing a mix of new grants/donors at the £10k-£250k+ level.
• Craft and coordinate compelling funding bids, drawing on the expertise of staff

Managing funder engagement:

• Coordinate a programme of engagement and internal systems/processes needed to nurture and steward a range of current and potential funder/donor relationships
• Work closely with the Board and staff to understand and build on pre-existing relationships with donors, Trustees and senior leaders at relevant trusts and foundations
• Undertake prospect research to identify new potential funders
• Deepen existing connections with the broader fundraising community, both within the climate/nature funders community but also in related/overlapping sectors
• Work with the Policy and Communications Lead to ensure that P4P’s organisational comms are compelling and meaningful for a broad spectrum of potential grant makers or donors
• Organise fundraising events

Insight & opportunity:

• Maintain latest insights on trends and issues, as well as on specific grant opportunities and other potential income streams, both in the climate funding sector and related/overlapping policy areas (health, finance, science, skills etc)
• Develop and maintain a thorough understanding of the opportunities for P4P to drive positive change for climate and nature in order to identify new funding opportunities

Operations & finance:

• In collaboration with our Finance and Operations Manager, develop and maintain a thorough understanding of organisational budgets, funding gaps, resourcing requirements, and income targets in the short, medium and long term
• Coordinate reporting and monitoring for all grants and lead on maintaining our funder database
• Set up and lead the preparation (e.g. briefings) for meetings with current and potential funders, and ensure timely follow up
• Lead internal fundraising meetings with relevant colleagues/directors to support development, implementation and evaluation of our fundraising plans
• Take responsibility for internal training to embed fundraising skills across the team

Skills and experience

• Long-term experience of developing and delivering fundraising strategies and functions with an established track record of meeting fundraising goals
• Good knowledge of the funding landscape across a range of geographies and sectors, which may include climate and nature but also other subject fields that may intersect with or complement these
• Exceptional writing, editing and presentation skills; able to communicate with precision and in an engaging style
• Evidence of analytical skills and ability to think innovatively and creatively about funding opportunities, within political and other restraints
• Strong relationship and influencing skills, with evidence of ability to persuade and negotiate at a senior level
• Evidence of ability to respond with energy and speed to new and unexpected opportunities
• Strong understanding of fundraising regulation, governance and compliance, and of diverse giving models
• Strong process, planning, database management, budget and monitoring skills
• Commitment to P4P’s mission and to using your skillset for the good of people and planet

Experience: Min.7 years+ relevant experience

Salary: circa. £70,000 p.a. FTE, dependent on experience 

Start Date: Asap (negotiable)

Equality, diversity and inclusion: We are committed to providing equal opportunities for everyone, regardless of their background, and we believe that we will be stronger and more effective as an organisation if our team represents a variety of backgrounds, perspectives and skillsets. We acknowledge that the environment sector is among the least diverse in the UK and we particularly welcome applications from candidates with protected characteristics. We want job applicants to have a positive experience and are keen to draw out the best in everyone.  For those experiencing challenging financial circumstances, we can reimburse applicants' travel expenses for in-person interviews.

Contract: Fixed term 9 months (potential to extend) working 2-3 days per week (open to negotiation). The successful candidate will need to spend some time in Westminster but we strive to support our staff to work from different locations and regions.

Age UK's Telephone Friendship Service is recruiting for a Friendship Coordinator to join our growing team!

Loneliness is a major issue that is now widely recognised in society today, particularly amongst older people. By scheduling weekly calls from our trained volunteers, Age UK's National Telephone Friendship Service provides older people with a chance to make a new friend from the comfort of their home.

As a Friendship Coordinator, you will play a vital role in coordinating and supporting the thousands of matches between our members and volunteers across the UK. Whether you are answering emails and calls, ensuring safeguarding measures are upheld or supporting members and volunteers through the onboarding processes, you will be helping to ensure this much needed service reaches those who need it most, in a safe and efficient manner.

Utilising your excellent customer service skills, you will be the first port of call to support our volunteers and older members - so you'll need to be comfortable spending a lot of time on the phone and communicating by email. You'll also need to be passionate about supporting older people and have a good understanding of older people's needs.

This role can either be based at our office in Blackpool, or in Ashburton Devon. We offer a hybrid model of home and office based-working, so you will need to be within a reasonable distance of either the Blackpool or Ashburton office and be willing to travel there regularly. As a guide, the team currently work from the office once or twice a week but please be aware this could increase.

You will work a 35-hour working week, 5 days out of 7 with start and end times between 8am and 6pm. It will include weekend and bank holiday shifts, which will be arranged on a rota basis.

We are looking to recruit highly motivated individuals to join our friendly and supportive Friendship team - if this sounds like you, please apply for immediate consideration.

Please ensure that you submit a cover letter with your application.

Must haves:

* Excellent communication skills
* Confident and friendly telephone manner
* A passion for supporting older people
* The ability to work flexibly
* Excellent IT skills including Microsoft Office
* Ability to manage a busy workload
* A commitment to promoting equality and diversity
* Being a positive team player.

Great to haves:
* An understanding of older people's issues
* Experience supporting volunteers
* Knowledge of safeguarding issues
* Experience of working with older people over the phone
* An understanding of mental health issues.

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

This role description is not intended to be exhaustive in every respect, but rather to clearly define the fundamental purpose, responsibilities and dimensions for the role. Therefore, this role description does not describe any individual role holder. In addition to the contents of this role description, employees are expected to undertake any and all other reasonable and related tasks allocated by line management.

All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.