Programme Management Jobs
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Do you want to work with a leading advocacy charity organisation supporting those in need?
Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?
Are you keen to make a difference to people who want to be heard?
Then come and join us here at VoiceAbility.
Due to the award of a new contract, we are looking for new Advocates to join our team in Fife and the surrounding area. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support or already have a Level 2 Award in Independent Advocacy.
About us
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by Scottish Government, local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
About the role
We have an exciting opportunity for Advocates to join our team covering Fife and the surrounding area. You will be involved in one-to-one advocacy along with group work across the area; this could be in a clients’ home, hospital, care homes or other suitable community venues and be home based for administrative tasks. Therefore, access to your own transportation and a suitable home internet connection is essential.
This is a full time role for 35 hours per week, applicants who do not hold the Level 2 Award in Independent Advocacy will start on £22,500 per annum.
About you
We actively encourage applications from those who are long term unemployed.
Desirably you will have some experience of working, providing welfare, supporting, or caring for Adults or young people who have support needs, attending tribunals or review meetings ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education, training, benefits, employment, care and support.
You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.
How will you make a difference?
You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.
You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options.
You will work resourcefully and collaboratively with the individuals you support. You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them. You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard. This can be through 1-2-1 advocacy or in a group setting.
Professional Development?
You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day. Advocates are expected to be willing to gain or to already hold, the Level 2 Award in Independent Advocacy with disciplines suitable for the role they work in.
Benefits:
- 28 days annual leave plus bank holidays
- 5% employer pension & 3% employee contribution
- Salary sacrifice pension scheme
- Separate Life Assurance Cover
- Staff discount scheme including retail discounts, entertainment, holidays etc
- Discounted Gym Membership; Employee Assistance programme
- Supportive working environment fostering a good work/life balance
- Support with continuous professional development
Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values, and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.
How to apply
To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.
Important Dates:
Closing date for applications; noon on Sunday 8th September, however, VoiceAbility reserve the right to withdraw this vacancy before this date.
Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.
Hint: you can use work, personal and/or voluntary experiences and examples to tell us why you should be our next Advocate.
We look forward to hearing from you.
NB:
If you don't already hold the Independent Advocacy qualification, and you are successful in your application, it is a requirement that you complete this within 12 months of commencing the training. VoiceAbility will fund this training.
The client requests no contact from agencies or media sales.
Night Concierge
We have a new role available for a Night Concierge to join Depaul UK, where you will play a vital role in ensuring the safety and wellbeing of the service’s clients.
Position: Night Concierge
Location: Wallsend, Tyne and Wear
Contract: Permanent
Hours: 37.5 Hours
Salary: £23,400 per annum plus pension & other benefits
Closing Date: – Sunday 8th September 2024
About the Role
To work as part of a team that delivers an assessment, support and move on service to vulnerable clients in supported or community-based accommodation. Our work is underpinned by the Depaul Endeavour model of assets-based, psychologically informed delivery. The aim of this is to ensure that every client leaves a Depaul service with the skills and resilience to be confident and self-determining in their lives.
Working under the direction, guidance and support of a manager/senior worker you will be responsible for managing the building to ensure that the accommodation provided to the clients is safe and secure through the provision of overnight concierge service, security and door control. This includes controlling access to buildings, being the first point of contact for all emergencies and carrying out Health and Safety checks and cleaning.
Key responsibilities include:
- You will always ensure the safety and wellbeing of clients in the service possible including using Safeguarding and emergency alert procedures as applicable.
- You will provide a basic first contact advice response and security service at night to clients living in the property and/or in dispersed accommodation linked to the service
- You will be the first point of contact for visitors, contractors or services visiting the building at night
- You will be responsible for maintaining Health and Safety standards on the premises and a point of information for clients regarding Health and Safety at night
- You will actively ensure the security of the building through regular checks, and monitoring.
About You
You will need to have the following skills and experience:
- An understanding of the needs of people who have experienced homelessness, poor mental health, substance use or care leavers.
- Experience in managing the overnight safety of vulnerable clients preferably in supported housing.
- Good written and spoken communication skills to ensure the accurate handover of information both verbally and in writing between shifts.
- Experience in undertaking basic maintenance and/or delivering cleaning services.
- Commitment to promoting an environment, which has the highest regard for the Health and Safety of others.
- Able to demonstrate a clear understanding of safeguarding requirements and procedures.
- Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination.
- Personal and professional integrity.
- High-level understanding of professional boundaries and ability to maintain boundaries.
- Ability to work collaboratively.
In return for working here, you will receive:
- A comprehensive training package tailored to your needs and role
- Flexible working model for suitable roles.
- 26 days annual leave rising to 30 after five years of service.
- Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.
- Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
- Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
- Discount vouchers including gym, retail, food & drink, travel, electricals and more.
- Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
- Death in service (4x Base salary)
- Legal Advice line
About the Organisation
Depaul UK delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.
You may have experience in areas such as: Night Porter, Night Receptionist, Night Guest Services Associate, Night Security Concierge, Night Shift Front Desk Agent, Night Duty Manager, Night Shift Lobby Attendant, Night Shift Guest Relations, Evening Concierge, Overnight Concierge, Night Hotel Attendant, Nighttime Customer Service Representative etc. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Location: Enfield
Salary: (Salary Band 2.3) £30,765.38-£32,887.12 per annum (pro-rata)
(Please note, successful candidates are usually appointed at the bottom of the relevant band)
Hours: 37.5 hours per week
Contract: Fixed term contract - 6 Months from Start Date
Closing Date: 8th September 2024 at 12 noon
Virtual Interview Date: week commencing 16th September 2024
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as Outreach and Engagement Lead at solace Women's Aid.
We exist to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse, as well as providing services to meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives, free from abuse.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
Enfield Solace Advocacy and Support Service (SASS) is a crisis intervention service which provides advocacy and support to people aged 16+ in Enfield who are currently experiencing domestic abuse, with the aim to reduce risk and harm. Our work is holistic and empowering, working alongside survivors to achieve independent lives free from abuse.
About the Role
As the Outreach and Engagement Lead for Enfield SASS, you would be working on an exciting new project to train and upskill local businesses to respond effectively to Violence Against Women and Girls. The focus would be on engaging businesses operating in the nighttime economy, to access Enfield Council training to support their staff to safeguard and respond to incidents or disclosures of gender-based violence in the local area. You would be working closely with Enfield Council and the Police to set up and run the 6-month project.
About You
You will need a passion for tackling VAWG and a thorough understanding of gender based violence and its impact on women and their children.
You will have excellent communication skills, in order to liaise and engage with businesses, stakeholders and Enfield Council. You will also have the ability to collate data and report on the project outcomes. You will be able to work autonomously and use initiative in the project management, with the support of the Service Manager and project steering group.
We understand that you may not have all the knowledge, experience, and skills mentioned in the Job Profile Document. However, your interpersonal skills, passion to have a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively will be equally important. If you wish to learn more about the role or if you are unsure about whether to apply, we encourage you to contact our recruitment team.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
· Flexible working
· Focus on learning and development (internal career progression and training)
· Generous holiday entitlement
· Employer pension contribution
· Family-friendly leave and enhanced maternity pay
· Access to Inclusion Networks
· Daily clinical debriefing
· Employee Assistance Programme providing free 24/7 support and advice
· Employee Benefits Platform offering staff discounts, benefits and savings
· Eye Care Vouchers
· Flow & Restore yoga classes
· Meditation sessions
· Cycle to Work Scheme
How to apply
Please submit your CV and Supporting Statement through the recruitment portal. When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
· Values, Behaviours & Competencies
· Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work. If you require any support to apply for this role.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
Due Diligence and Research Officer
Advancement
Full-time
Permanent
£33,368 per annum
Application deadline: 9am on Monday 2 September 2024
About the role:
The British Museum has built a reputable prospect research function which supports both Advancement and the Museum's wider management. Our research strategically harnesses information and data to drive fundraising decisions. We ensure we have the right tools, skills and networking that supports the Museum with its mission. Our internal service also includes the provision of non-philanthropic research for Trustee Business and other Museum departments.
Our research is regularly audited and designed to adhere to recommendations set out by The National Audit Office, and numerous internal policies and financial controls. As with any function, the processes in place are reviewed regularly to ensure we remain effective and compliant.
This post will focus on providing the Museum with exceptional due diligence reports. It will play a key role in supporting the work of the Advancement Operations Team.
The successful candidate will combine excellent interpersonal skills, exceptional research and prospecting skills, with a high level of accuracy and detail.
Key areas of responsibility:
- To take primary responsibility for Due Diligence for the department, including requests from senior leadership, ensuring the best possible standards are achieved.
- To provide briefing notes for key events (such as dinners) and support with researching prospects and donors for key stakeholders across the Museum.
- To champion use of the CRM database (Raiser's Edge) - taking primary responsibility for improving prospect and donor data, maintaining exceptional accuracy in the Prospect module and Notes tab on the Raiser's Edge database as well as monitor supporter data and ensure that supporters are appropriately canvassed, working with the Database Manager to devise technical solutions.
- To play an active role in ensuring supporter data compliance in accordance to the regulations specified in UK GDPR and The Fundraising Regulator.
- To assist in the training and supervision of new staff and volunteers within Advancement.
- Play an active role in greeting guests at Museum evening and breakfast events as necessary and where necessary attend events outside of general working hours (time off in lieu will be given).
- To deputise for the Research and Fundraising Priorities Manager.
Please refer to the job description for further information.
About you:
- Educated to A-level or equivalent.
- Experience as a Due Diligence Research Assistant/ Data Assistant.
- Full IT literacy, understanding of CRM databases and of the General Data Protection Regulation and Fundraising Code of Practice.
- Experience in conducting Prospect Research and Due Diligence screening and working at a charity or not for profit organisation.
- Excellent analytical and research skills with the ability to read and analyse a significant amount of data.
- Strong attention to detail, able to multi-task and improve tasks and procedures.
- Ability to work proactively and methodically to deadlines, independently or as part of a team, calm and patiently, and work out of hours (time off in lieu will be given).
About the British Museum:
Founded in 1753, the British Museum's remarkable collection spans over two million years of human history and culture. The Museum is a leading visitor attraction, and its world-famous collection includes the Rosetta Stone, Egyptian mummies, the Sutton-Hoo finds, and the Lewis Chessmen. The Museum also holds an extensive collection of prints and drawings spanning 600 years, including works by the greatest graphic artists Dürer, Michelangelo and Rembrandt.
You can view a selection of our impressive collection of prints and drawings in our .
The Museum offers a competitive benefits package including:
- Generous annual leave allowance of 25 days (rising to 30 days after 10 years' service) plus 2.5 privilege days and plus bank holidays.
- Membership of the civil service defined benefit pension scheme (find out what benefits a civil service pension provides).
- Free entry to a wide range of museums and exhibitions
- Participation in private and public Museum activities, including talks by leading curators from around the world and behind-the-scenes opportunities to learn how museums care for and manage their extraordinary collections.
- Interest-free travel, bicycle, and rental deposit loans
- Professional and personal development opportunities
- Employee Assistance Programme
- Discounts on food and gift shop purchases
Additional details:
If you have any additional needs that we should be aware of in order to support you with your application, please provide details
The British Museum is committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals can make best use of their skills, free from unlawful discrimination or harassment. We value the benefits that a diverse workforce brings to a Museum which represents world culture. The Museum is committed to ensuring that no job applicant suffers unlawful discrimination because of any protected characteristics. Our recruitment procedures aim to ensure that individuals are treated because of their relevant knowledge, skills and experience.
We offer a flexible way of working that allows our employees to work remotely in a way that suits them and the organisation. We welcome questions and conversations at interview stage about how flexible working could work for you.
The Museum also adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.
About MSI
MSI Reproductive Choices is a social enterprise and registered charity, and one of the world’s leading providers of sexual and reproductive healthcare. We believe that everyone should have the right to choose. From contraception to safe abortion and life-saving post-abortion care, we are committed to delivering compassionate, affordable, high-quality services for all.
We know that access to reproductive choice is life changing. For some, it can mean the ability to complete an education or start a career. For others, it means being able to look after the family they already have. For everyone, it means the freedom to decide their own future, creating a fairer, more equal world.
Today, our organisation has over 9,000 team members working in 37 countries across the world but particularly in Africa and Asia. Our success lies in the fact that MSI teams are locally led, entrepreneurial and results-driven, and are passionate about delivering high quality, client-centred care in their own communities. As a social business, we focus on sustainable delivery, efficiency, and funding models that are built to last, so that the women and girls we serve today will have a choice in the future too.
About the Department
The Legal, Safeguarding and Donor Compliance (LSDC) team is made up of 12 individuals from a range of countries including 4 based in Africa and works across MSI’s locations. It has a broad role both in the UK and in dealing with the legal and administrative complexities of providing sexual and reproductive healthcare across Africa and Asia. It runs MSI’s anti-fraud, safeguarding, data privacy and carbon reduction processes, and deals with global government and other large donor funding requirements.
The “objective” of the team is to develop and advise on effective MSI policies and processes, and provide quality advice to the organisation, so that decisions are transparent and well-informed, and decision-makers are accountable.
About the Role
This exciting opportunity requires the successful candidate to manage the administrative requirements of the team and maximize its productivity and efficiency. The role has a broad remit, with the opportunity to work with team members in more than 30 countries, enabling the most efficient yet comprehensive outcomes, ensuring informed decisions and identifying and escalating potential risks. Legal, governance or compliance experience is beneficial but not essential as the LSDC Team will offer extensive training on these matters. We are really looking for a super-efficient EA or team manager who we can involve in multiple projects and team activities across the world, however to get the best candidate we would consider someone who in their future is considering looking for a period of recognised legal training leading to the successful candidate taking the SQE.
About You
We recruit talented, dynamic people with diverse backgrounds and experiences, all united by a belief in our mission and a focus on delivering measurable results. We’re proud to be an equal opportunities employer and are committed to creating a fully inclusive workplace, where everyone feels able to participate and contribute meaningfully. You must be open-minded, curious, resilient, and solutions-oriented, and committed to promoting equality, and safeguarding the welfare of team members and clients alike.
To perform this role, it is essential that you have the following skills:
- Very high attention to detail
- Proven critical thinking skills to think through requests and respond effectively
- Great organisation skills
- Significant coordination skills, able to coordinate global events
- Advanced demonstrable skill in using the full Microsoft Office suite, particularly Microsoft Word, Outlook, Excel and PowerPoint
- Project management skills and experience
- Demonstrable fast typing skills (60 WPM or above)
- Excellent written and verbal communication skills
To perform this role, it is essential that you have the following experience:
- Strong and demonstrable experience in a Senior EA, Legal Assistant, Legal secretarial or similar administrative function, with a high degree of organization, logic and order, a proactive approach to process improvement and strong problem-solving abilities.
- Legal, governance or compliance experience is useful but not essential
Formal education/qualification
- Degree educated/company secretarial qualification/recognised legal secretarial qualification or qualified by significant experience
Personal Attributes:
We seek exceptional individuals who are aligned to MSI’s mission and entrepreneurial mindset. You must be a strong communicator, self-motivated and solutions-seeking, committed to driving social change in an environment that measures sustainable results and impact at an individual and global level. You must be able to work effectively with and across diverse teams and be comfortable with ambiguity.
Please view the job framework on our website.
Location: London Support Office (hybrid working - 2 days per week working from the office).
Full-time: 35 hours a week, Monday to Friday
Contract type: Permanent
Salary: £34,200 - £42,750 per annum for UK based candidates. Discretionary bonus + benefits.
Salary band: BG 7
Closing date: 9th September 2024 (midnight BST). Interviews may take place before this date for exceptional candidates.
For internal employees applying from an MSI country programme, the role will be positioned within the existing salary structure of the country. Local terms and conditions of the country will appl
Job Title: Senior Press Officer
Salary: £30,167 - £38,069
Contract Type: Permanent, full-time (35 hours).
Location: We fully support flexible working, from our superb offices in Holborn and from home. We do require staff to spend 20% of their time in the office. This is subject to role requirements.
About us
The Royal College of Surgeons of England is one of the best known professional membership organisations in the world, with a name and reputation that speak for excellence in the UK and across the globe. We provide education, assessment and development to nearly 30,000 surgeons, dental surgeons and members of the wider surgical and dental teams at all stages of their career; we set professional standards, facilitate research and champion world-class surgical outcomes for patients.
About the role
We are looking for an outstanding Senior Press Officer to work in our fast-paced press office, helping run it to the highest standard. RCS England is one of the most high-profile health commentators in the UK. You will regularly see us advocating for patients and the surgical workforce in the national press. Recent highlights include coverage of our workforce census in The Telegraph and The Independent. Our Faculty of Dental Surgery has also been very vocal about children’s oral health. Candidates should have experience of successfully pitching stories to national media, and know what makes a good health story. You will have a fluent writing style, and be confident working with senior stakeholders to brief them before interviews.
Responsibilities
- Handle incoming enquiries and provide accurate, timely and appropriate responses, briefing journalists in line with RCS England key messages and priorities.
- Participate in an out-of-hours rota for media enquiries. Time off in lieu is offered for significant out-of-office hours worked.
- Research, write and distribute press releases, features, letters and other editorial material.
- Draft articles, quotes and opinion pieces on behalf of RCS England spokespeople.
- Provide press office support to the Faculty of Dental Surgery and its Dean, as required.
- Brief the President, Council Members and senior managers on issues arising in the media.
- Act as the press lead for key projects such as RCS England guidance or campaigns. Devising and implementing communications plans, sharing project updates with the wider communications team, and maintaining a good understanding of surgical and wider health issues.
- Horizon scan for media opportunities and develop your own ideas for health coverage based on data, insights or RCS England priorities.
- Brief, support and prepare RCS England spokespeople for media interviews.
- Establish and maintain professional and trusted relationships with national and trade journalists.
- Represent the RCS England at internal and external meetings, and maintain professional relationships with press and communications leads at stakeholder organisations.
- Monitor daily media coverage relevant to surgery and the RCS England. This includes pulling together the team’s daily press cuts to be shared with Council members, Trustees, and key RCS England staff by 10am (subject to urgent media enquiries).
- Maintain and update the media sections of the RCS England website, working with the web team to develop rich digital content. Actively participate in developing our social media profile using Twitter, Facebook, and commissioning and editing relevant blogs.
- Produce evaluation reports of media coverage and communications activity.
- Undertake such duties appropriate to the grade, as required by your line manager.
About you
- Degree educated or proven extensive experience that can demonstrate the essential criteria below.
- At least two years’ experience of working in a press office.
- Experience of writing and editing for a variety of media including print and the internet.
- Good working knowledge of Microsoft Word, Excel and PowerPoint packages.
- Demonstrable experience of placing stories in the media.
- Rigour in researching and reviewing content: able to identify key points, summarise findings and report data and conclusions accurately.
- Excellent writing skills: able to write fluent, compelling copy free from grammatical or other errors.
- Excellent telephone manner: diplomatic and persuasive verbal communication skills.
- Able to prioritise effectively and deliver work to deadlines.
- Demonstrable understanding of journalists’ needs and priorities.
- Ability to understand policy documents and formulate a media response.
- Collaborative and inclusive approach to build relationships with colleagues across the organisation, to encourage timely information sharing with the press office.
- Diplomacy and persuasiveness, to foster the trust of senior spokespeople you are briefing and advising.
- Excellent interpersonal skills and integrity, to protect the College’s reputation for providing accurate and reliable information to the media.
- Strong prioritisation skills and a flexible approach to respond to changing priorities and needs and manage reactive queries.
- Enthusiasm and creativity to seek out interesting stories and pitch them.
What we can offer you
- 27 days paid holiday + bank holidays and up to 4 college closure days
- Flexible working
- Enhanced contributory pension scheme & other leave entitlements
- Variety of learning and development opportunities
- Wellbeing programme & Employee Assistance Scheme
Closing date: Monday 9th September 2024
The Royal College of Surgeons of England is an Equal Opportunities Employer. We are open to all talent and we actively ensure that all qualified applicants will receive equal consideration for employment without regards to age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
The Royal College of Surgeons of England is committed to protecting your privacy. We are registered as a data controller with the Information Commissioner’s Office (ICO). All College employees are responsible for records held, created and used as part of their work for the College including patient/client, corporate and administrative records. Records are managed according to the requirements of the Data Protection Act 2018 and ensure confidentiality. The College ensures that staff are trained to handle the information you submit to us with care and discretion, seeking advice where necessary.
Young Adult Support Worker
We have a new role available for a Young Adult Support Worker to join Depaul UK to ensure that every client leaves a Depaul service with the skills and resilience to be confident and self-determining in their lives.
Position: Young Adult Worker
Location: Waltham Forest, London
Contract: Full-time
Hours: 37.5 hours per week
Salary: £27,636 Per Annum (ILW) plus pension and other benefits
Closing Date: Sunday 22nd September 2024
About the Role
The Young Adult Support Worker will work as part of a team delivering an assessment, support and move-on service to vulnerable clients in supported accommodation. The successful candidate will have a caseload of 8 clients aged 18-25, in a male-only supported accommodation in Waltham Forest.
You will be required to work from our offices in Lambeth once a week approximately or as the business need arises. Your work will be underpinned by the Depaul Endeavour model of assets-based, psychologically informed delivery. The aim is to ensure that every client leaves a Depaul service with the skills and resilience to be confident and self-determining in their lives.
Working under the direction, guidance and support of a manager/senior worker you will be responsible for a caseload of clients and share responsibility for the safety and wellbeing of all clients, volunteers and staff in the service. In accommodation-based services, you will ensure that the accommodation is properly maintained and support the client to sustain their tenancy and participate in a positive and successful move-on.
Key responsibilities include:
· You will carry a caseload of clients for whom you will be the named key worker, and you will also take joint responsibility with your team members for the well-being and day-to-day support of all clients in the services
· You will lead on risk and needs assessment and support planning for your key clients and contribute to ongoing needs and risk assessment of other clients in the service
· You will develop and implement SMART outcomes based support plans for your key clients
· You will deliver one-to-one and group support opportunities within their accommodation and in the local community aimed at increasing resilience in the clients we work with.
· You will proactively work in partnership with multiple agencies including statutory teams, to support the well-being of Depaul clients following data protection and information sharing protocols.
About You
You will need to have the following skills and experience:
· An understanding and commitment to working in an assets-based way.
· An understanding of the needs of people who have experienced homelessness, poor mental health, and substance use.
· A knowledge and understanding of Risk Assessments and Support Planning.
· Good literacy, numeracy and IT skills.
· Able to demonstrate a clear understanding of safeguarding requirements and procedures.
· Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination.
· Commitment to promoting an environment, which has the highest regard for the Health and Safety of others.
In return for working here, you will receive:
· A comprehensive training package tailored to your needs and role
· Flexible working model for suitable roles.
· 26 days annual leave rising to 30 after five years of service.
· Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.
· Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
· Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
· Discount vouchers including gym, retail, food & drink, travel, electricals and more.
· Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
· Death in service (4x Base salary)
· Legal Advice line
About the Organisation
Depaul UK delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.
You may have experience in areas such as: Support Worker, Peer Support, Project Manager, Care Caseworker, Youth Project Coordinator, Youth Caseworker, Care Worker, Health Care Assistant, Support Worker, Nurses, Social Care Worker, Care Assistant, Wellbeing Worker etc. #INDSCP
PLEASE NOTE: This role is being advertised by Social Care People on behalf of the organisation.
Job Summary
This role will be responsible for nurturing partnerships with key LSE stakeholders and coordinating the successful and effective delivery of high-quality department events, creating an outstanding institutional partnership that provides impactful, world class and responsive activities, interventions and services to LSE students.
Who are we?
Part business, part charity, part membership body – students’ unions are all seriously fun places to work. They are organisations in their own right. Professionally run, but different. Professional teams support elected student leaders to make change, improve lives and fulfil potential; we help make it happen. Founded in 1897, LSE Students' Union is one of the oldest Students' Unions in the UK and is the representative and campaigning body for students at The London School of Economics and Political Science (LSE). Like other Students' Unions, it also funds and facilitates student activities on campus, including 200+ societies, 40+ sports clubs through the Athletics Union (AU), the Media Group and Raising and Giving (RAG) charitable fundraising initiatives.
What’s the job?
This role will be responsible for building key partnerships with LSE academic and professional services staff to promote LSESU more widely at LSE. This job will coordinate the delivery of a diverse event programme that fosters community and belonging and supports student voice within academic departments and support the development and roll-out of the Department delivery model as part of the Union’s wider strategic aims.
Who are we looking for?
We are looking for someone with vast experience of building and developing partnerships with key stakeholders. This person must have experience of building excellent internal and external relationships with internal and external stakeholder and coordinating and delivering high quality events at both small and large scale. We are looking for a highly organised individual with outstanding planning skills.
Why apply?
Because you’re excited by the challenge! The exact opposite of corporate, we’re progressive, daring and creative individuals working to make a difference in unconventional workplaces. Plus…
Benefits and Perks
- 25 days of holiday per year (pro rata)
- Additional closure periods at Christmas and Easter
- Free LSE Students’ Union gym membership (including advice from dedicated professionals)
- Cycle to Work scheme enabling significant savings on bicycle purchase
- Access to LSE staff training courses
- Ability to purchase TOTUM (NUS) card, which provides a wide range of discounts
- Flexibility for work-life balance
- Interest-free travel loan
How do we recruit?
We want to ensure that all systems, policies and processes are (1) free from bias or discrimination, and (2) fair and accessible. We therefore ask that all candidates complete our Application Process in two stages:
Part 1. Complete a (Personal Statement), telling us about your suitability for the role (this is what will be used to determine if you are shortlisted for an interview). In doing so, please (1) ensure that your personal statement is no longer than 2 sides of A4, (2) ensure that you don’t include any personal details within your personal statement, and (3) use the job description and person specification as a guide to help write it.*
*Your personal statement is all that we will see when shortlisting, so please be sure to cover everything that you’d like us to know about your suitability for this role within it, making it clear that you meet all of the job’s requirements.
Part 2. Complete an (Equal Opportunities Monitoring and Contact Form), so that we’re able to contact you if shortlisted for an interview. This will only be seen by our HR team (and will therefore have no impact on shortlisting), but it does help us gather and analyse demographic information about our applicants.
Part 3. Please send your CV.
Want to apply?
To apply for this role, please complete an online application.
Job Application Timeline
Closing date: Sunday 8th September 2024 (23:59pm)*
*Please note that we may close applications early if we receive a sufficient number.
Intended interview dates: Monday 16th September 2024
The client requests no contact from agencies or media sales.
Adventure Play and Youth Worker
Hours 18.5 £12,244.89 (full time salary equivalent £23,166-25,209)
Centre based role in Moss Side, Ardwick, Blackley and other locations across Manchester
Do you have the right mix of creativity and passion for working with children and young people, and a commitment to making a real difference?
Following an internal promotion we are recruiting an Adventure Play & Youth Worker at Manchester Young Lives, to provide open access and targeted play and youth work activities. Our after-school adventure play provision is Ofsted registered and provides activities for 6-13 year olds. Our youth provision engages with young people aged 11-16 after school and during the evenings.
Our work enables often disadvantaged children and young people the opportunity to learn, develop and connect with their communities, build safe and supportive relationships with committed workers, and let off steam on our adventure playgrounds.
If you can build relationships with children and young people, have fun and supportive conversations, and step up and lead when needed, we would love to hear from you.
This role will primarily work from Manchester Young Lives Adventure Playgrounds and Centres in Ardwick and Moss Side, and a community venue in North Manchester.
18.5 hours a week term, as well as additional casual hours in the Easter, Summer and Christmas Holidays. Roles can work alongside daytime education or other work/personal commitments.
Manchester Young Lives is a 54-year-old children and young people’s charity that grew out of the inner city adventure play movement. We work to promote the social and education inclusion of children and young people, and are a warm supportive environment to work in. Training is provided and staff who do not hold recognised qualifications in play or youth work will be supported to achieve these.
Please note CVs will not be considered as part of your application for this position. Application and Demographic forms must be returned either via our website. Please ensure you complete the final section of the application from, giving information as to how you meet the person specification.
This post is exempt from the Rehabilitation of Offenders Act 1974.
The closing date for completed application forms is 9am Monday the 9th of September.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
If you’re an experienced finance professional wanting to use your skills to make a positive difference to people in Southampton, we’d love to hear from you!
We're seeking a part-time Finance Officer to join our small, dedicated team in Millbrook. The Finance Officer will oversee the day-to-day financial processes of the charity, ensuring accurate financial record-keeping, assisting with grant applications, and providing financial information to the Board of Trustees.
The role will be responsible to the CEO, with no line management responsibilities.
KEY RESPONSIBILITIES:
- Maintain accurate financial records and produce monthly management accounts for the Board of Trustees.
- Handle payroll and pension processes.
- Manage donor lists and gift aid claims.
- Prepare year end statutory accounts and assist with budgeting.
- Support grant applications and reporting.
KEY REQUIREMENTS:
- Experience maintaining financial records and producing management information for a small to medium-sized charity.
- Familiarity with accounting software and strong skills in Microsoft 365 (Excel) and Google Sheets.
- Knowledge of fund accounting.
- Recognised accounting/bookkeeping qualification, or working towards one.
- Ability to handle confidential and sensitive information.
The job description and person specification can be downloaded from this website for further details.
SCM is committed to equal opportunities and safer recruitment and the post will be subject to a DBS check. Applicants must have the right to work in the UK. Please let us know if reasonable adjustments would be required to enable you to take part in the selection process.
The client requests no contact from agencies or media sales.
Are you looking to develop and grow your business development experience in a sector-leading team?
Are you looking for a role within an organisation where the work you do makes a real difference to children's lives?
We have an exciting opportunity to join the Commercial Strategy Teamwithin the Professional Learning Services department, which leads on commercial activities that support the NSPCC's strategic objectives by engaging professionals and organisations who work with children.
As a department, we produce, market and sell high-quality and evidence-based online and face-to-face child protection courses, as well as consultancy services, for anyone who works or volunteers with children. All revenue generated by our product portfolio is reinvested back into the NSPCC to help protect children.
Why are we recruiting?
The Commercial Strategy Team is responsible for driving the department's 5-year growth strategy through data, insights and business development and we are now looking to grow the team to help us meet our ambitious goals.
We are recruiting for a Business Development Officer to join the team to help us identify and secure new customers across our online learning, trainer-led courses and consultancy service as well as support the work of the wider Business Development team. This role will give you the chance to change the future for thousands of children.
About the role
The key aspects of the role:
- Identify and pursue new business opportunities to agreed targets and KPIs
- Take the lead on business development campaigns for key sectors
- Progress new business enquiries, delivering key activities including providing quotes and product demos
- Conduct high quality industry and prospect research to grow the new business pipeline, proactively generating leads to agreed targets
- Attend conferences and events to raise awareness of Professional Learning Services to key audiences
We are looking for someone with:
- Experience in a business development, sales or fundraising role, either in the charity sector or in the commercial sector
- Track record of successfully identifying and securing new business opportunities
- Experience of researching and managing a prospect pipeline
- Excellent interpersonal, written and verbal communications skills
- Experience of working with one or more commercial sectors, education or sport would be beneficial
Applying for this role
When applying fore this role please:
- Please provide evidence/examples for each of the 10 person specifications listed for the role on page 6 of the job description
- Your motivation for applying for the role at the NSPCC
Working environment and benefits
Whilst the role is primarily home based, there is an expectation for the successful candidate to regularly travel to other parts of the country for events, conferences, client meetings, team meetings, training and to support the wider team. Therefore, this role is suited to candidates on the UK mainland only.
In return, we can offer a flexible working arrangement to ensure a healthy work/life balance. The successful candidate may wish to work from their local NSPCC hub either as a hybrid arrangement, from time to time or may have individual circumstances that can be discussed at interview.
We also offer a variety of benefits including:
- 29 days annual leave + bank holidays increasing to 32 days after 5 years' service
- Employee benefits and assistance programme
- Generous matched pension up to 7%
- Life assurance scheme
- Family friendly policies including enhanced maternity and paternity leave, adoption leave and IVF leave
- A range of learning and development opportunities including apprenticeship opportunities
- A range of lived experience network groups including Black Workers Support Group, Thrive Network, Muslim Colleagues and Allies Group, PINCC (Pride in the NSPCC's Colleagues and Children), the Family Network and Action 4 Deaf and Disabled as People Together.
This is a fantastic opportunity to join the UK's leading children's charity and work alongside a friendly, passionate and dedicated team. If you share our passion about the impact you can create for children, we'd love to hear from you.
GamCare is seeking an empathetic and understanding individual to play a key role as a Helpline Adviser.
About Us
Founded in 1997, GamCare is one of the leading providers of information, advice and support for anyone affected by gambling harms. We operate the National Gambling Helpline, provide treatment for anyone who is harmed by gambling, create awareness about safer gambling and treatment, and encourage an effective approach to safer gambling within the gambling industry.
The Role
The GamCare Helpline is the first port of call for those seeking help, advice, and support for gambling related harm. You will be supporting those affected by their own, or someone else’s gambling. Working to a four-week shift pattern between 7am and 11pm Monday-Sunday, you will deliver support through a growing number of channels.
It’s a great time to join us and be an integral part of the team providing support, as we grow our team to help and provide valuable support to an increasing number of people who are contacting our helpline.
Support is delivered via our freephone telephone helpline, live chat and digital platforms which include WhatsApp and Facebook messenger. The helpline is operational 24 hours a day, 365 days a year.
Those that contact us are often in distress, and you will be supported throughout to provide empathy and appropriate guidance.
In addition to providing direct support, you will have the opportunity to contribute to the development of services by joining working groups, supporting projects and other initiatives, collaborating with wider remote services and the GamCare team.
You will identify and implement improvements to respond to the changing demands of GamCare, ensuring that the team continues to provide high-quality services.
About You
You will have worked in a role where you have provided support remotely, ideally via telephone and live chat. As the demand for digital channels continue to grow, you will have the skills required to provide effective support in this way.
You will also have empathy and understanding of the challenges faced by those experiencing gambling harms.
Benefits You Can Enjoy
- 33 days basic annual leave entitlement per annum (pro-rated for part-time colleagues) including bank holidays which increases with service
- A generous Pension Scheme - we contribute 6% and you contribute 2%
- Discretionary company sick pay from day one of service
- Employee Assistance Programme – 24-hour support
Support and development for Helpline Advisers includes monthly wellbeing hours, regular training, team meetings, external supervision and development days.
For further details and to apply please click the apply button.
Closing date for applications: Wednesday 4th September 2024.
Interviews will take place online via video conference w/c 16th September 2024.
This post is subject to a Disclosure and Barring Service (DBS) check.
GamCare is committed to offering the best support to people affected by gambling harms, as such we welcome applications from candidates with lived experience.
GamCare is an equal opportunities employer and doesn’t discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability. We are only able to facilitate visa sponsorship in very limited circumstances, so candidates outside of the UK or who don’t have the right to work in the UK need not apply.
Associate Director
We are looking to recruit talented people to a number of new roles. The Associate Director – East of England will lead the Stroke Association’s work in East of England to significantly increase their reach and impact, making a positive difference to the lives of people affected by stroke.
If you would like to support stroke survivors to rebuild their lives, we want to hear from you!
Position: S11194 Associate Director – East of England
Location: Home-based, East of England. Extensive travel will be required as part of this role (including team meetings in the East of England and other work related meetings)
Hours: Part-time, 21 hours per week (but applications from those seeking 14 to 21 hours per week will be considered.
Salary: circa £36,637 per annum for 21 hours per week, pro rata for less hours. Inner London weighting £2,370 per annum, pro rata for less hours or outer London weighting £1,260 per annum, pro rata for less hours may be applied in accordance to where you live
Contract: Permanent
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 16 September 2024
Interview Date: To be confirmed.
Interviews will be held via Teams. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the Executive Director of Locality Impact our Locality Impact Directorate is responsible for the effective delivery of high quality commissioned and non-commissioned support to stroke survivors and carers. We provide a range of support for people from the early days after stroke throughout their recovery and into the longer term, working closely with our network of volunteers, Stroke Association support groups, and independent groups as part of the Stroke Group Network.
You’ll lead a motivated and engaged team of staff and volunteers to:
· Champion and support improvements to NHS stroke services, building effective relationships with key stakeholders and influencing local stroke policy and practice
· Increase the reach and impact of locality delivered services to ensure all new stroke survivors in the East of England receive the support they need to rebuild their lives after stroke
· Engage with the wider stroke community to put stroke on the map and ensure stroke survivors have the support they need, with a focus on addressing health inequalities
About You
You will have:
· Senior-level experience in advocacy/influencing; service delivery or community engagement and development.
· Senior level experience influencing local or national policy change, ideally in health and social care.
· Substantial experience of holding senior-level relationships with partner organisations, ideally in health and social care / the NHS and a strong understanding of systems leadership.
· Substantial experience of leading high performing teams and large distributed teams (paid staff and volunteers) and an inspiring and motivational approach to leadership.
The East of England comprises of the areas within the Integrated Care Boards of: Cambridgeshire and Peterborough, Norfolk and Waveney, Suffolk and North East Essex, Mid and South Essex, Hertfordshire and West Essex, Bedfordshire, Luton and Milton Keynes.
This role requires extensive travel across a large geographical locality. Candidates must be able to demonstrate how they can meet this requirement of the role.
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.
About the Organisation
Stroke Association. Rebuilding lives after stroke.
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
We’re working to improve the diversity of our team. Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.
We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities.
Every five minutes, stroke destroys lives. Help us rebuild them and join our team.
In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!
You may also have experience in areas such as Engagement, Community Engagement, Health Policy, Advocacy, etc.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Location: Shelter provides flexibility to allow home-based, Shelter Office-based or a combination of the two although regular travel throughout England and Scotland is expected
Contract type: Permanent
Salary: £77,000 per annum + Excellent Benefits
Hours: 37.5hrs per week
Leave: 30 days holiday per annum plus bank holidays
Closing Date: Sunday 8th September at 11:30pm
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the Team
The Retail team at Shelter plays a vital role in supporting our mission and are based throughout England and Scotland.
With a network of charity shops and online retail channel, we generate income to fund our essential services and campaigns.
Our team is dynamic, passionate, and committed to making a difference in the lives of those affected by homelessness and bad housing.
From our driven shop managers to our incredible volunteers, we work collaboratively to create welcoming spaces where customers can shop with purpose, knowing that every purchase supports our cause.
About You
We are seeking a dynamic and strategic leader to join us as Assistant Director of Retail. In this senior-level position, you will be at the forefront of driving positive change through our retail operations. Your role will be multifaceted, encompassing strategic planning, team leadership, and revenue generation.
As Assistant Director of Retail, you will lead a geographically dispersed team, fostering their personal development and ensuring alignment with our organisational culture and values.
Collaboration is key, as you'll work closely with colleagues across the income generation team and Shelter senior leadership to execute our strategy effectively.
Your role will involve devising innovative solutions for retail, implementing a robust marketing strategy, and ensuring compliance with regulatory standards. You will have the opportunity to shape the future of Shelter's retail operations, from expanding our online presence to identifying new opportunities for revenue growth. With your strong commercial acumen and strategic mindset, you will strategically manage shop operations to drive profitability and support our mission.
How to Apply
Please ensure you read the application pack in full before applying.
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. The supporting statement should include your responses to the SIX points in the ‘About You’ section of the job description attached to this advert. Please provide specific examples following the STAR format and ensure you demonstrate how you meet the Shelter behaviours outlined in the job description. Please ensure that the supporting statement is no more than 2 A4 pages in length.
Please note applications without a supporting statement will not be considered.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Please note that Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Age UK's Digital & Technology team is recruiting for a Junior ITSM (Hornbill) Administrator. This is an exciting role where you can make a real impact.
Using a blend of technical awareness, strong communication skills, and the ability to work collaboratively in a team environment, you'll bridge the gap between technical aspects and customer requirements to automate IT and other business processes using our ITSM platform Hornbill.
While a high level of technical expertise is not required, an aptitude for learning and problem-solving is essential.
Within this role, you'll assist to automate our processes using Hornbill whilst maintaining current automations and integrations.
As a strong team player, you'll work closely with colleagues, customers, and the leadership team to ensure activities are aligned and integrated.
You'll also provide recommendations to customers on business process efficiencies and ITSM best practice.
With high attention to detail, you'll ensure that all Operational, Architectural, and Service standards are maintained adhering to minimum enterprise standards.
This fantastic opportunity offers Hybrid and flexible working between home and the central London co-working hub. We anticipate 3 days a week working in our London office. Your travel costs to the London office are not covered.
If you have problem-solving skills with the ability to consult and collaborate with colleagues and customers, we'd love to hear from you
Must haves:
* Strong communication skills and the ability to work collaboratively in a team.
* Problem-solving abilities to identify and address issues within the system.
* Technical awareness to interact with utility scripts and gather technical details for reporting.
* Basic knowledge of scripting (ability to learn quickly is sufficient).
* Experience with requirements capture and documentation.
Great to haves:
* ITIL v3/v4 foundation.
* SQL.
* Experience automating processes using workflows within n ITSM platform.
* Experience of developing an ITSM platform.
* Power Bi.
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.