Programme Management Jobs

Receptionist

Reporting to the Supporter Experience Specialist the Receptionist at Air Ambulance Charity Kent Surrey Sussex (KSS) Rochester will act as the first point of contact for people communicating by phone, email or in person. Being the first contact for a number of donors, supporters and visitors the post holder will be responsible for setting the tone of a high quality of support and customer service, championing our external-facing standards.

The role requires the post holder to meet, greet and provide information to visitors in a friendly, professional and welcoming manner. The post holder will also be responsible for the handling of telephone calls and emails received through the Charity’s main channels. Other duties will include dealing with the regular opening, distributing and sending of post, creating and updating supporter records, and supporting other income generation departments during busy periods.

The post holder should have both excellent communication and organisation skills to meet the requirements of this role. They should also be a confident computer user and have the ability to blend a professional and warm personality to deliver an excellent first impression in line with the values of the Charity.

This is a pivotal role in a busy office, and the postholder will need to be adept at dealing with conflicting priorities, confidently prioritising and proactively managing their workload.

DUTIES TO INCLUDE:

- Greeting visitors in a friendly, professional and welcoming manner, representing KSS with a positive attitude and professional appearance, and dealing with queries independently or by directing to a relevant colleague.
- Managing the Charity’s main telephone lines during work hours and dealing with incoming calls in a professional, efficient and friendly manner.
- Supporting the management of the KSS general emails inbox (hello@), responding to regular enquiries in a friendly and helpful manner and redirecting to relevant teams/individuals when needed.
- Opening and distributing daily incoming post in line with security and communication protocols, and assisting with processing of outgoing post
- Utilising the supporter database (Donorflex) to record communications and update supporters’ records as needed, including personal details, marketing preferences and creating new records.
- Ensuring that all long staying visitors are signed in and out of the building and referring them to relevant safety documentation regarding KSS health and safety practices.
- Offering administrative support to produce, print and send letters, also sending materials as needed, including KSS branded items and additional information
- Supporting and collaborating with Reception Volunteers to help deliver consistent administrative processes and supporter experience under the guidance of the Supporter Experience Specialist and Officer
- Adhering to relevant training and legislation, including GDPR, as set out by KSS
- Monitoring the Front of House area and be proactive in ensuring that the area is always tidy, presentable, free from any hazards and displaying relevant information.

ABOUT KSS:

We are Air Ambulance Charity Kent Surrey Sussex (KSS), and we fight every day to save lives. We are Team KSS, a close-knit team of dedicated, skilled, sector-leading experts with an incredible level of expertise. We are passionate about what we do which drives us to always deliver our very best.

We’re driven by our purpose of saving lives and ensuring the best possible outcomes for our patients. Last year alone we responded to over 3,000 incidents. We are fearless and tireless in fighting to save every life.

Our charity headquarters and forward operating base are located at Rochester Airport, with our aircraft hangar and maintained at Redhill Aerodrome. When the call comes, we can reach any part of Kent, Surrey or Sussex in under 30 minutes.

ADDITIONAL INFORMATION:

The closing date for this role is the 26th August 2024 However, the role may close prior to this date if a suitable candidate is found.

Location: Rochester Airport, Kent
Contract: Full Time, Permanent
Salary: £23,055
Hours 37
Benefits: 33 days annual leave rising with service Occupational/Enhanced Sick Pay Enhanced Parental Leave Access to the Blue Light Card and Blue Light Events Access to the Wellbeing Hub Money Purchase Pension Scheme Group Life Assurance Cover Group Income Protection Cover Critical Illness Cover Employee Assistance Programmes Hybrid working Development opportunities

Closing date 12-09-2024

REF-216 166

This is a fantastic opportunity for an individual who wants to make a difference in one of the most game-changing medical research fundraising charities in the UK. A Junior Graphic Designer is an exciting, innovative and ambitious position and Brain Tumour Research is an exciting, innovative, and ambitious charity.

We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK. Reporting to the Marketing Manager, the Junior Graphic Designer will mainly work with our Graphic Designer, but potentially also with other designers at external creative agencies.

Position: Junior Graphic Designer
Location: Head Office, Milton Keynes. We offer a hybrid working model, where team members are expected to be in the office for a minimum of three days per week.
Salary: £23,000 per annum
Contract / Hours: Full time, 35 hours per week
Benefits: Holiday entitlement, 25 days per annum, excluding UK Public Holidays, death in service policy, access to a Employee Assistance Programme and option to join our healthcare scheme.

About the Role 
At Brain Tumour Research, we are looking for a highly creative individual with strong graphic design skills. As the Junior Graphic Designer, you must be enthusiastic about delivering great work and keen to grow in skills and experience. Intuitive understanding of articulating a brand within design assets, is also key. A sharp eye for detail is essential, as are good communication skills and command of the English language.

You will provide a crucial role in delivering brand design assets for print and digital to help meet key objectives across the organisation. The scope of the role means no two days will be the same – you’ll work on numerous projects, adhering to the master brand guide for the charity and any other brand identities of specific marketing campaigns. You’ll enjoy and take pride in producing clean, typographically elegant, imaginative and impactful work.

About You 
If you would like to join an exciting, innovative, and ambitious charity, with a passion for finding a cure for brain tumours, then we would love to hear from you.

Do you have:

• Proven graphic design experience with examples of pervious work completed.
• A strong eye for aesthetics and details.
• Familiarity with Mac and PC operating systems and software, design software and technologies, especially Adobe Creative Suite.

About Brain Tumour Research

Brain Tumour Research is an exciting, innovative and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.

We are invested in our employees and are proud to be accredited by Investors in People.

Closing Date: 4th September 2024 
Please note: Early applications are encouraged as interviews will likely commence before the closing date.
Previous applicants need not re-apply

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Candidates may also have in experience in, or be looking for a career in: Artworker, Brand Designer, Digital Communications Assistant, Graphic Artist, Graphic Design Specialist, Illustrator, Junior Motions Designer, Production Artist, Social Media Developer, Web Designer.

No agencies please.

Switchboard’s listening service is available to all LGBTQIA+ communities in the UK. It offers a safe space for anyone to discuss anything, including topics such as sexuality, gender identity, sexual health, and emotional well-being and more. Handling over 17,000 conversations each year, their services continue to be in high demand, with their network of volunteers overing a vital service to people across the country in times of need, but also proving incredible insights into the issues that impact the LGBTQIA+ community the most.

Since 2021 the organisation has been on a journey to establish a staff team to oversee day-to-day operations within the charity. They are now looking to introduce this new role as they grow throughout 2024 to a team of 11.

Prospectus is delighted to be supporting Switchboard as they look to appoint a Volunteer Community Lead to join the organisation.

This position is offered on a full-time, hybrid basis with 2 days working in the London office a week and the remaining flexibly from home.

The role:

This brand-new role sits within the staff team at Switchboard and reports directly to the Head of Volunteering and Training. The post will work closely with key volunteer-led operational teams. As the charity looks to cover its rota more effectively, they are working towards recruiting and training around 100 new volunteers in 2024, taking the total membership to around 350. This number will continue to grow each year, until they are able to handle ALL of the calls, IMs and emails the service receives.

With this in mind, Switchboard wants to ensure they not only retain new volunteers for a number of years, but that each volunteer books regular shifts, are looked after and feel welcomed and an important part of an active, vibrant and inclusive community.

This role reports into the Head of Volunteering and Training and oversees four main areas: volunteer socials, wellbeing initiatives, celebrations and EDI endeavours. This role is key to ensuring the charity retains, nurtures and engages volunteers within Switchboard, and that they create a community of volunteers which reflects the rich diversity of the wider LGBTQIA+ community.

This vital role will entail, delivering a range of in-person and online engagement events throughout the year, managing the Pride activations for 2025 and onwards, overseeing Switchboard’s programme of volunteer celebrations, managing wellbeing initiatives and ensuring Switchboard continues to celebrate being  a rich, diverse and inclusive organisation.

The person:

The successful candidate will have extensive experience of organising and producing social and professional events of all shapes and sizes. They will have strong exposure to EDI initiatives and will have a natural interest, or actual experience in promoting wellbeing in the work-place.

This person will have outstanding people skills as the soft skill aspects of this role will be absolutely critical to its success. It will be important that this person demonstrates a broad understanding of the issues and challenges people from the LGBTQIA+ community face in their everyday lives. Similarly, this person will need to appreciate that these issues and challenges will also be faced by Switchboard’s community of volunteers as a result.

You will have extensive experience of organising social gatherings in a professional or volunteering setting, both large and small, collating and analysing data to measure effectiveness & impact, managing third party supplier & contractor relationships, in addition to having a collaborative, communicative & empathetic approach to mobilising networks and driving forward levels of customer service and Volunteer experience.

This person will be comfortable with public speaking and engaging audiences, will be highly organised and above all, fully committed to the work of Switchboard, becoming a natural advocate for the organisation both internally and externally as a result. This person will need to be able to manage all in-person events, wherever they are based, so some locational flexibility will be required.

Switchboard is committed to growing a team which reflects the communities it serves, so they actively encourage applications from candidates with lived experience and from all marginalised communities.

Our vision is for a world where everyone experiencing a mental health issue receives support and respect. Join our passionate, dedicated team and make a difference today.

About the role

Fareham and Gosport Wellbeing service is looking to recruit 2 PCN Peer Support Workers. One each to be based in the Gosport and Coastal PCN surgeries in the Fareham and Gosport localities.

In this role, you will support the PCN Wellbeing Advisors, hold a caseload of patients offering 1-1 sessions to help manage mental wellbeing. You will also support people to access groups and activities in the community. You will use your skills and experience to work directly with people with mental health issues in group and one to one settings, include telephone, face to face and online engagement.

About you  

You will need to have personal, lived experience of a mental health issue, as well as experience of working with people with mental health needs, excellent communication skills and a strong understanding of the key difficulties and challenges faced by people on their recovery journey.

About us

We're Solent Mind! We’re part of a network of over 100 Local Minds who tailor trusted mental health services to our communities. We set our own strategies and partnerships and rely on the support of our brilliant local fundraisers.

We collaborate with Mind to make sure their pioneering campaigns, information and research make a difference in Hampshire. Together, we make better mental health possible both locally and nationally.

Benefits 

Our Gold Award for Workplace Wellbeing Index 2022/2023 and being a Mindful Employer reflects our commitment to our lively, friendly teams. We empower our people to have a voice, discover new opportunities and develop their careers. In addition to knowing you’re making a difference, you’ll also enjoy excellent benefits, including:

• Flexible working to promote a healthy work/life balance
• 25 days’ annual leave rising incrementally to 30 days per year (pro rata for part-time)
• Pension plan
• Employee Assistance Programme
• Season ticket and cycle-to-work scheme

If you’re ready to join the fight for mental health, visit our website to find out more and apply.  

Closing date: Wednesday 4 September 2024.

Posts may be subject to a relevant DBS check.

Solent Mind welcomes applications from all the communities in which we work. Appointments are made on merit.

Registered Charity No: 1081116. Registered with Limited Liability in England and Wales No: 4004500.

Are you an experienced events fundraiser looking for an exciting opportunity to lead on a portfolio of third-party events and partnerships? 

We are currently hiring a Senior Executive to manage some of GOSH Charity’s biggest event partnerships, lead the team’s stewardship activity and play a pivotal role in driving growth within third-party challenge events. 

You will use your keen stewardship and marketing skills to support the recruitment of thousands of event participants and deliver a sector-leading supporter experience. 

The salary for this position is £33,855 per annum. 

About You

This role will lead on recruitment, stewardship and delivery of a range of high value event partnerships, such as the TCS London Marathon and Great North Run, and will be responsible for maintaining excellent relationships to retain top-tier partnerships and deliver growth in net income. 

We are looking for someone with:

- Proven experience working in a fundraising event environment
- Experience of delivering best-in-class supporter journeys and working collaboratively with email, marketing and supporter care teams to support mass participation event participants
- Experience of marketing to recruit large volumes of event participants
- On-the-day event delivery experience, including volunteer management
- Excellent relationship management skills, adept at pitching, securing and delivering high value event partnerships

About The team

This role reports to the Senior Fundraising Manager – Challenge Events and sits within the wider Mass Participation Team.

The Mass Participation Team comprises three teams, including third-party Challenge Events, Owned Events and Products (including new product development and streaming activity) and Virtual events, and is responsible for generating over £6mil income per year.
 
What we can offer you

- 30 days annual leave (plus bank holidays) 
- A flexible approach to working arrangements. 
- Access to our enhanced pension scheme 
- Life assurance
- Access to various health and wellbeing schemes, including the employee assistance programme.

Please refer to the full job description below for more information. 

How to apply

Please click on the apply button in the top right-hand corner where you will be taken to a short application form to complete. You are encouraged to include a cover letter with your application and should refer to the ‘Gosh Charity Pack’ on the careers page of our website before you apply.

Closing Date: 15 September 2024 

About The Charity 

Every day brings new challenges at Great Ormond Street Hospital (GOSH). Every day, over 750 seriously ill children from across the UK arrive for life-changing treatments. Every day, young lives hang in the balance as patients, families and staff battle the most complex illnesses. And every day, the brightest minds come together to achieve pioneering medical breakthroughs that change the lives of thousands of children – and change the world. This extraordinary hospital has always depended on charitable support to give seriously ill children the best chance to fulfil their potential. Without donations, Great Ormond Street Hospital Charity can’t help fund ground-breaking research, advanced equipment, child and family support services, and the rebuilding and refurbishment of wards and medical facilities. Our staff help to raise these vital funds for the hospital. A better future for seriously ill
children starts with you.

Along with being awarded the ‘Sunday Times Best Places to Work 2023’, we were delighted to be recently awarded the Charity Times Fundraising Team of the Year 2023. 
 
Our commitment to Equality, Diversity and Inclusion 

A more diverse workforce will enable us to deliver even more impact and we particularly encourage applications from communities which are under-represented in the charity. This includes people from ethnically diverse backgrounds, disabled people or those with long-term conditions, LGBTQ+ communities, and those from less advantaged socioeconomic backgrounds. Further information on our EDI strategy can be found on our website.

As a Disability Confident Committed Employer we are more than happy to make reasonable adjustments wherever possible throughout the recruitment process.

Applications will be reviewed on an on-going basis and we reserve the right to close the role prior to the closing date, should a suitable applicant be found. Therefore, you are encouraged to apply right away, to avoid disappointment.

REF-216 238

Job title: Case for support lead
Salary: £34,500-£38,324 per annum (depending on experience)
Hours/Contract: Permanent 35 hours per week
Based: Can be home based or within hospice or fundraising office
Closing date: 8th September 2024
Interview date: W/c 16th September 2024

We have two exciting opportunities within our Strategy, Impact and Innovation team for experienced Case for Support/Proposition Development Leads. You will work within a dedicated region to deliver compelling, impactful and inspiring information about our services for fundraising audiences.

Marie Curie Benefits Package:
- Season ticket loan for travelling to and from work.
- Defined contribution schemes for Pension
- Marie Curie Group Personal Pension Scheme
- Loan schemes for bikes; computers and satellite navigation systems
- Introduce a friend scheme.
- Help with childcare cost (T & Cs apply)
- Entitled to Marie Curie Blue Light Card
- Entitled to Benefit-Hub Discount Scheme
- Life assurance - for all employees
- Eye care- (under Display Screen Equipment (DSE) regulations, Marie Curie will pay towards sight tests if you use computer screens and other displays as part of your job)

What's in it for you.
- Annual leave allowance - - England and Wales = 25 days plus 8 public holidays (pro rata)
- Competitive Policy for parental/sick Leave
- Continuous Professional development - (Marie Curie supports and encourages personal and professional development)
- Industry leading training programmes
- Flexible Working
- Free DBS

What we are looking for:
- A creative thinker with an independent and autonomous approach to your work.
- You will be an engaging communicator to inspire others and positively influence opinion to gain respect at all levels and deliver practical and meaningful change.
- You will have experience of understanding and interpreting complex information and data and articulate it in a compelling way, both in writing and verbally.
- You will have excellent people skills and a track record that shows your ability to integrate quickly into complex organisations.

In this role you will deliver compelling cases for support and innovative propositions for our highest value campaigns and audiences. You will ensure all fundraising teams have access to off the shelf service and policy information to enable them to build fundraising asks that are accurate, impactful and inspiring.
You will play a crucial role in identifying and clarifying available restricted funding opportunities for fundraising audiences. You will work with regions and nations to gather vital information that helps create compelling bids that resonate with our supporters.

There are two roles available in line with our Caring Services place based regions:
North - Northwest, Northeast & Yorkshire
South - London, Southeast & Southwest
Candidates do not need to live in the region but must be available to travel to them occasionally.

To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We believe that diversity makes us stronger. Join Marie Curie and be part of an inclusive and equitable workplace where everyone's unique perspectives and experiences are valued. We welcome candidates from all backgrounds and walks of life. Apply today to bring your talents to our diverse and inclusive charity.
We're committed to making reasonable adjustments to support you throughout the application and selection process.

We reserve the right to close this vacancy early. Agencies need not apply.

Are you a passionate animal lover with community fundraising experience?

Charity People is excited to partner with Birmingham Dogs Home to find a passionate and creative Community Partnerships Officer to join their dedicated team.

Location: Hybrid (Catherine-de-Barnes office base with extensive travel across the West Midlands)

Salary: £25,000 - £27,000, (depending on experience)

Hours: 37.5 hours per week, including some weekends and public holidays

Contract: Permanent / 4 day working week would be considered

Benefits: 22 days annual leave + bank holidays, BHSF health cover, and company pension.

About the Charity:

Birmingham Dogs Home has been a beacon of hope for dogs in need since 1892. As a leading charity dedicated to rescuing, rehabilitating, and rehoming dogs, they provide a haven and loving care for thousands of dogs every year. With a mission to ensure every dog receives the care and support they deserve; they are committed to making a positive impact on the lives of dogs and their communities across the West Midlands.

About the Role:

This role is central to their strategic plan to diversify and enhance their fundraising and supporter engagement activities. As a Community Partnerships Officer, you will help them continue their mission by connecting with local communities and fostering relationships that drive support and funding.

Role Highlights Include:

* Engage with the Community: Build and nurture connections with community groups, local businesses, councils, and schools to promote Birmingham Dogs Home's vital work.
* Develop Fundraising Activities: Create and implement innovative fundraising initiatives to boost financial support and community involvement.
* Steward Supporters: Offer exceptional support to fundraising groups and ensure compliance with legal requirements and policies.
* Manage Finances: Oversee financial targets, budgets, and income related to fundraising activities.
* Collaborate and Support Events: Work with the Head of Fundraising & Communications to plan and execute flagship community events.

About You:

You will be excited to join this small, passionate team, eager to lead and expand their community partnership programme. This role will offer you a variety of challenges and the opportunity to connect with supporters in new and creative ways. You have the following:

* Motivation and Proactivity: You are a self-starter with the drive to push projects forward.
* Creativity: You have a talent for developing innovative fundraising ideas and engaging diverse community groups.
* Communication Skills: You excel in both verbal and written communication.
* Organisational Skills: You can effectively manage multiple tasks and projects simultaneously.
* Flexibility: You are willing to work out of hours, including some weekends and public holiday.

Previous experience in fundraising, community engagement, or a related field is desirable
.
If this role resonates with you, please contact Priya Vencatasawmy at Charity People. You'll be playing a key part in transforming the lives of dogs and enriching communities across the West Midlands.

Closing date: 4th of September 2024
Interview dates: TBC

This role does require a full UK driving licence.

Charity People actively promote equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

Location: Stokenchurch
Contract type: Permanent/Full time
Hours: 37.5hrs per week
Salary: £25,100 to £28,045 per annum

About us

Thames Valley Air Ambulance is one of the UK’s leading air ambulance charities. We’re here for people in Berkshire, Buckinghamshire, and Oxfordshire when they need us most. Bringing hospital-level care by land and air.

We exist to give everybody in our community the best chance of surviving and recovering from an emergency. Our mission is to do everything in our power to protect, save and revive lives, with the best critical care at the scene and beyond.

We love what we do. Our charity is a place where people care for each other, provide support and encourage everyone to be their best and we pride ourselves on being one of the UK’s leading air ambulance charities. As an innovative charity, we are continually developing our organisation and pushing the boundaries of patient care to deliver a unique emergency service, where and when it is most needed. We are driven to do the right thing for our patients, their families, our supporters.

The role

As a member of the Fundraising Team, the post holder will work with the Individual Giving Development Manager on implementing audience focused fundraising campaigns that deliver long-term sustainable income, as well as mutually beneficial relationships with our supporters.  The post holder will maximise lifetime value and loyalty by delivering fundraising campaigns across multiple channels. The post holder will use evidence-based insights to create fundraising campaigns that increase our overall effectiveness. The post holder will be responsible for providing outstanding supporter experience and stewardship to TVAA supporters.

We have achieved significant growth over the last five years, largely through individual giving, legacies, major gifts, and some in memorial giving. We are keen to make a step change in our voluntary income, this is an exciting time of growth and opportunity at TVAA, and we are looking for an enthusiastic and creative person to join our team.

About you

This is a fantastic opportunity to become a key member of our fundraising team.
You will have experience of working in a charity fundraising or marketing environment and experience of supporting the planning and delivering of projects or campaigns using a variety of media. Experience in producing newsletter content, using social media for marketing and direct mail and digital campaigns would be advantageous, as would experience of dealing with customer or supporter queries. You will have strong communication, interpersonal and negotiating  skills and be able  to work to a multiple  of tasks at a time, and to be able to engage with a wide range of people is essential.

If this role sounds like it’s for you, we would love you to apply!
 
In return we offer a competitive salary and great staff benefits such as:

- 25 Days holiday
- Hybrid Working with the option to work up to 3 days remotely
- Holiday Trading
- A day off for your birthday (pro rata for part time)
- Free Flu Vaccination
- Option to purchase a Blue Light Card
- Employee Assistance Programme
- Company Pension Scheme

Successful appointment to this post maybe subject to a DBS check
 
You may have experience of the following: Fundraising Officer, Direct Marketing Officer, Supporter Engagement Officer, Fundraising Executive, Development Officer, Charity Campaigns Officer, Individual Giving Coordinator, Philanthropy Officer, Marketing Executive, Charity, Charities, Third Sector, Not for Profit, NFP, etc.

REF-216 245

Digital Enablement Officer

We are seeking to recruit an individual who displays a flexible approach, excellent communication skills and is an effective team player.

Position: SIT40 Digital Enablement Officer

Location: Homebased, UK Nationwide, however, occasional travel will be required as part of this role (May include team meetings or other work-related meetings)

Hours: Full-time, 35 hours per week (flexible working available)

Salary: Circa £35,000 per annum (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance to where you live)

Contract: Permanent

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 15 September 2024

Interview Date: To be confirmed

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

This role of the Customer Enablement Officer works as part of the Technology team to ensure that our people have the best experiences in their use of technology and that the technology is fit for purpose and meets the needs of the outcomes that our people want to achieve.

Key responsibilities include:

· Ensure that staff use technology in a way that gives them the best experiences.

· Help staff enable operations and processes using technology

· Support users in adopting changes to digital solutions & processes.

· Providing guidance to users on the optimal way to use our digital tools. Imparting knowledge to users on the appropriate techniques to accomplish their goals.

· Providing guidance to users on the optimal way to use our digital tools. Imparting knowledge to users on the appropriate techniques to accomplish their goals.

· Facilitating targeted workshops that involve specific delivery of knowledge sharing around current/new functionality in our digital solutions.

About You

You will have experience of:

· Good Experience working in a customer/business partner-facing role

· Some Experience of working in a technology delivery/support role

· Excellent interpersonal and collaboration skills to involve a diverse group of stakeholders - which is key to the role.

· Skilled at requirement gathering and problem-solving.

To fulfil the role, you must be resident in the UK and have the right to work in the UK

When you click to apply, you will be able to see the full responsibilities and person specification for further

information on the role.

Please submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter.

Stroke Association. Rebuilding lives after stroke.

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

We’re working to improve the diversity of our team.  Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.

We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities. 

Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!

You may also have experience in areas such as Digital, Digital Marketing, Digital Service, Digital Media, Digital Experience, Digital Marketing, Digital Service, Digital Media, Digital Officer, Digital Marketing Officer, Digital Service Officer, Digital Media Officer, Digital Experience Officer.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Are you an experienced accredited IDVA with experience in a multi-agency?

If so, the Drive Partnership is looking for a DAPO Triage IDVA in Manchester. 

The Drive Partnership was formed by Respect, Safe Lives and Social Finance, is working to transform the national response to perpetrators of domestic abuse. 

The Triage IDVA will work as part of the Triage Team in their pilot area, reporting to the Triage Team Leader and working alongside the Triage Worker. They will be responsible  for supporting and presenting the voice of the victims and their children in cases where  the perpetrator has been referred to the team for an assessment of suitability for a Positive Requirement during an application for a DAPO.

They will be responsible for attempting to contact the victims to carry out the relevant safety checks, risk assessments and provide advocacy during the assessment stage and make onward referrals for further support for the victim. They will capture the voice of the victim as part of the overall assessment for a positive requirement and feed their views and any relevant information about risk or need into the overall recommendation. The IDVA’s work and expertise will ensure that the risks and needs for both the Perpetrator and Victims/families are considered so that a co-ordinated and individual intervention plan can be created when appropriate and safe to apply as part of the DAPO. 

We are seeking an experienced Fundraising and Events Officer. In this role you will be responsible for driving, creating and implementing our short and long-term fundraising and events strategy. The role will involve a close working relationship with our Operations Officer and our Board of Trustees. This is an exciting role working with a motivated and committed Trustee team, and a wonderful opportunity to make a big difference to our beneficiairies. 

Are you an experienced accredited IDVA with experience in a multi-agency?

If so, the Drive Partnership is looking for a DAPO Triage IDVA in Manchester. 

The Drive Partnership was formed by Respect, Safe Lives and Social Finance, is working to transform the national response to perpetrators of domestic abuse. 

The Triage IDVA will work as part of the Triage Team in their pilot area, reporting to the Triage Team Leader and working alongside the Triage Worker. They will be responsible  for supporting and presenting the voice of the victims and their children in cases where  the perpetrator has been referred to the team for an assessment of suitability for a Positive Requirement during an application for a DAPO.

They will be responsible for attempting to contact the victims to carry out the relevant safety checks, risk assessments and provide advocacy during the assessment stage and make onward referrals for further support for the victim. They will capture the voice of the victim as part of the overall assessment for a positive requirement and feed their views and any relevant information about risk or need into the overall recommendation. The IDVA’s work and expertise will ensure that the risks and needs for both the Perpetrator and Victims/families are considered so that a co-ordinated and individual intervention plan can be created when appropriate and safe to apply as part of the DAPO.

We have an exciting opportunity for a Caseworker to join the Team in Shoreham, working part time 34.75 hours a week, Monday to Friday - shift pattern to be confirmed.

Do you want to make a difference every day? Do you want to contribute to changes & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your Birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

The position is based at our Shoreham Office working 34.75 hours per week - Monday to Friday - shift pattern to be confirmed - Hybrid working meaning 1 day office based and 4 days home based per week.

As a Caseworker you will be:

• Supporting victims of crime by providing information along with practical & emotional help
• Completing needs and risk assessments with victims
• Case management and updating databases in line with GDPR & safeguarding regulations
• Develop and maintain effective working relationships and collaborative working with local partnerships, other agencies and participating in community events.

You will need:

• To be able to work without direct supervision, prioritising work to meet competing demands
• Good communication skills, able to show empathy & deal with difficult situations
• To demonstrate good IT skills, able to use Microsoft Office & internal systems

Please see attached Job Description and Person Specification for further details.

About us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Children’s Family Worker

Location: Sunderland

Salary: £24,020 - £30,790 per annum

Hours: 37 hours per week

The organisation is one of England’s most successful home-grown charities. They provide free, confidential support for alcohol, drugs, housing, or mental health in friendly local places across the UK. They are committed to fair chances for all and making sure everyone can access the help and support they need to realise their potential. By joining their teams of passionate individuals, you will be contributing to making this happen.  You can really make a difference by believing in their service users and their ability to make positive changes when they don’t always believe in themselves.

The Role

Are you passionate about making a positive impact on individuals involved in serious violent crime? They're looking for a dedicated Children Young People and Families Worker to play a pivotal role in their mission to support service users make positive changes to their life and reduce their likelihood of committing serious violent crime. Their Children Young People & Family Workers will deliver support to individuals accessing the Community Diversion Service and motivate and encourage individuals to both make positive changes to their lives and work with specialist services in order to achieve further positive outcomes. 

As a Children Young People & Family Worker, you will be responsible for: 

• Caseload Management: Effectively manage a caseload of service users, providing comprehensive support tailored to their unique needs.
• Intervention Planning: Devise, implement, and review ongoing support plans and treatment strategies in collaboration with the service users. Your role is instrumental in helping them achieve their goals.
• Collaborative Approach: Work closely with a diverse team of professionals, including fellow colleagues, family members, and significant others, ensuring a holistic and integrated approach to support.
• Goal Setting: Assist service users in setting and working towards their goals, fostering a safe and supportive environment.

This post is a Hybrid Working with Community Outreach in the Sunderland area. You will work 09:00 am- 17:00pm Monday-Thursday and 09:00-16:30 on Fridays. However, there may be a need to work flexibly to account for your service user’s needs. 

Skills and Qualifications

To succeed as a Children Young People & Family Worker at the Community Diversion Service, you will ideally have.

• A strong commitment to the well-being and rehabilitation of service users. 
• Substance misuse, support work, mental health, or criminal justice work experience 
• Excellent communication and interpersonal skills. 
• Ability to work effectively within a multidisciplinary team. 
• Knowledge of best practices in safeguarding children and vulnerable adults. 
• Adherence to ethical standards and guidelines in the field. 

Benefits

• Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years’ service)
• Annual leave purchase scheme
• Enhanced occupational sick pay
• Enhanced employer contribution to your workplace pension
• Death in service benefit
• Free Will writing
• Eyecare vouchers
• Blue light card discount
• Fantastic learning and development opportunities, including free training courses
• Work-life balance- flexible working and family friendly policies
• Happy, Healthy You! – their wellbeing offers for their workforce
• Employee Assist Programme and Support Networks

To Apply

If you feel you are a suitable candidate and would like to work for this reputable organisation, please click apply to be redirected to their website to complete your application.

The organisation is an equal opportunities employer

They value unique perspectives and experiences that everyone can bring, and fully understand the strength in diversity and inclusion. They encourage applications from all backgrounds, regardless of race, gender, religion, gender identity, sexual orientation, national origin, or disability. If you have a genuine passion for working for them, they want to hear for you. They also welcome applications from people with lived experience with substance use.