Programme Lead Jobs
Elrha is a global organisation that finds solutions to complex humanitarian problems through research and innovation. We are looking for a Management Accountant to join our Grant Operations and Finance (GOF) team.
Our GOF team sits within the larger operations function under the Director of Finance & Operations. The team is responsible for managing Elrha's financial planning, management and reporting; and leads on the operational aspects of grant management.
As our new Management Accountant, you will play a critical role in ensuring that our programmes and activities run smoothly and efficiently. Supporting the Head of GOF, you will complete financial activities and reports, manage statutory and project audits plus develop (and improve) financial management processes.
You will be analytical, resourceful and have strong technical accounting, financial management and reporting experience. It is essential that you are either a qualified Accountant (CIMA, ACCA, ACA, CIPFA or equivalent), or part-qualified with relevant experience.
Your application will need to demonstrate:
- Experience in the financial management of grants from institutional donors within the International Aid Sector.
- Experience of managing restricted expenditure and reporting to institutional donors.
- Experience in the management of budgets and financial management information with complex funding arrangements.
- An understanding of grantee financial management and compliance
- Strong understanding of risk management and audit principles
- Excellent communication skills
- Advanced working knowledge of the Microsoft Office package, specifically Excel
- An interest in the humanitarian or development sectors, ideally demonstrated through academic qualifications and/or paid or voluntary work.
Experience of grant management, knowledge of IATI, and knowledge of accounting/tax principles relating to charities would also be an advantage.
If you want to be part of an organisation that creates positive change in the humanitarian sector, then join us and we'll give you every opportunity to succeed.
Note for applicants:
- Candidates must have the independent right to work in UK at the time of appointment as we are unable to support visa sponsorship for this role.
- When applying you will be taken through the Save the Children UK recruitment system. Elrha is an independent subsidiary of SCUK and benefits from some SCUK systems and processes.
- Please read through the job description for a detailed list of requirements, and ensure you complete the personal statement to explain how you feel you meet the requirements of the role and why you feel this is next career move for you.
Closing date: 31st July 2024
Interview dates: Wednesday 21st and Thursday 22nd August 2024
The client requests no contact from agencies or media sales.
The Network Lead plays a central role in helping us achieve our vision to end the need for food banks in the UK. This is a varied, proactive and fast-paced role that involves representing the Trussell Trust on policy and public affairs in the region/nation, the leadership of a dynamic team of area managers that supports the network of food banks in the region/nation to deliver emergency food, and the coordination of projects and partnerships to support the food banks in our network to reduce the need for their services locally.
Role responsibilities
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Strategic Leadership: Manage the delivery in the region/nation of food bank operations and key strategic projects that are part of the Trussell Trust’s five-year strategy to end the need for food banks.
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Projects and partnerships: Build partnerships and develop projects with organisations to develop and build services and systems that help end the need for food banks, including working with food banks to ensure that local churches (including church leaders) are connected to and have an understanding of the importance of ending the need for food banks in local communities.
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Policy and public affairs: Engage with a wide range of external bodies, including elected representatives, faith and community organisations, and research bodies.
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Team Leadership: Provide leadership, support and line management to the area managers.
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Risk Management: Ensure consistent quality assurance of food banks across the region, in line with guidance from the safeguarding and quality team at the Trussell Trust, and support area managers to deal with complaints and manage food banks with high risks.
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Cross-organisational working: Act as a liaison between the area team, the wider operations team, and other directorates, managing the flow of ideas and feedback to positive effect.
Person Specification
Technical skills and minimum knowledge:
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Confidently represent the Trussell Trust with a range of stakeholders, including elected representatives, and effectively manage the roll-out of the organisational strategy in the region/nation.
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Knowledge and experience of policy and public affairs, including a track record of successfully influencing politicians and key decision-makers to achieve strategic goals.
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Knowledge and experience of community development or local service provision.
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Experience of managing projects and partnerships, from inception to evaluation, to achieve strategic goals.
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Experience of team leadership. line management and supervision, including dealing with performance issues and using coaching skills.
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Competent and efficient use of IT, including the main Microsoft Office programs and database management.
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This role will require an appreciation and understanding of the significance of Christian faith within our food bank network, and the ability to build effective relationships in contexts where Christian faith plays a major part, and in which people of all faiths and none collaborate to make a difference together. Food banks in our network are typically governed by or run in partnership with local churches from across a wide range of denominations and traditions.
Behaviours and competencies:
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Demonstrate a commitment to the values of the Trussell Trust
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Demonstrates empathy for people from disadvantaged, marginalised or socially- excluded backgrounds
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Excellent communication and interpersonal skills, particularly listening skills.
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Role models inclusive behaviour, values and leadership
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Confident, resilient and self-motivated team player
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Well-organised and able to juggle competing priorities.
The client requests no contact from agencies or media sales.
The Miscarriage Association (MA) is a national charity dedicated to providing support and information to anyone affected by the loss of a baby in pregnancy. We also raise awareness of the impact of loss, advocate for those affected and challenge the taboos that can make miscarriage a lonely as well as distressing experience.
We do this by offering staffed support services (telephone helpline, live chat, email and DM), a network of peer support groups, a comprehensive website and a range of highly regarded patient leaflets. We also provide training and resources for health professionals and employers, contribute to research and ensure the patient voice is heard by policy and decision-makers.
We are about to begin a new chapter in our 40-year history, with ambitious plans to ensure our trusted services and support reaches even more people affected by this often-heartbreaking experience.
We are looking for a senior campaigns, media and PR specialist to lead our recently expanded communications team to deliver a compelling and influential comms and campaigns strategy.
You will be responsible for the strategic development and operational delivery of all our campaigns and external communications, finding creative ways to build our brand, increase understanding of pregnancy loss and grow our income. You will manage relationships with the media and lead on securing coverage across online and offline channels, through, for example, press releases, human interest stories, case studies and position statements.
Acting as a key ambassador for the MA, you will also support the CEO to develop and maintain strong relationships with, and represent the charity to, a diverse range of stakeholders. You will also work alongside the CEO, Head of Operations and Service Delivery and other key personnel to contribute to the charity’s strategic vision and plans and help to translate these into communications activities and KPIs.
The client requests no contact from agencies or media sales.
Responsible to: Director of Retail
Rate of Pay: £26,500 - £28,500 per annum
Working Hours: 37.5 hours per week Monday to Sunday (5 days) acting as an emergency contact on a rota basis one weekend in four.
Work Base: Riddings, Derbyshire
Job Context
The Lighthouse retail portfolio prides itself on innovation and creativity ,offering the sale of preloved goods in an array of shops within local communities. Lighthouse retail has 34 stores across Derbyshire and Nottinghamshire run by paid staff and volunteers. Our retail vison revolves around ‘The People’ within the organisation with a view to invest and develop to reach our fullest potential.
The People Manager will be responsible for overseeing the staffing across each one of our stores, ensuring that shops are fully staffed day to day. They will need a practical and engaging approach to enable staff to thrive in their roles and feel supported to meet the charity’s vision and mission. They will work alongside the rest of the retail team ensuring the aims and objectives of the people strategy are achieved.
Key Tasks & Responsibilities
People Management
- Be responsible and accountable for the day-to-day operations relating to the people side of retail.
- Ensure the shop team and volunteer relationship is a professional and successful one
- Act as the first point of contact for the volunteer administrator in relation to volunteering matters and queries for retail.
- Effectively communicate any relevant information to all shop teams regarding updates, charity activities, incentives, and performance.
- Work closely with management and employees to embed changes and ensure solutions are realistic and sustainable.
- Be able to work closely with the retail management team including the retail sales manager to ensure the people side of the charity is not impacting sales.
- Overseeing the retail portfolio sickness and absence management including allocation and approval of annual leave throughout the year, forward planning contingency strategies ensuring shops are covered all the time even at short notice. Ensuring staffing hours do not exceed there’re banding allocation.
- Be competent in assisting with grievances, supporting with investigations and assisting with disciplinaries.
- Act as deputy safeguarding lead as and when required. Be able to act in an advisory capacity demonstrating a higher level of experience and understanding when dealing with safeguarding issues that arise.
- Be responsible for overseeing and leading with probation placements across our retail sites, acting as point of contact and ensuring that the relevant paperwork is up to date including the risk assessments for each placement.
People Development
- Ability to mentor and support staff through regular one to ones ensuring that they feel fully equipped to achieve optimum success in their work.
- Collaboratively with the HR team review and update the volunteer induction and training programme ensuring all aspects are relevant to the retail portfolio.
- Support staff with capability and performance issues including the management of their own staff issues such as, sickness, disciplinary, grievances and concerns through probation periods.
- Work closely with the retail management team on the delivery of innovative and interactive internal and external training to help staff develop their skill sets and achieve career satisfaction.
Recruitment & Onboarding
- Work closely with HR developing and implementing strategies to improve recruitment, attracting suitable staff, and retaining them.
- Ensure suitable and sufficient coverage of volunteer support in the retail portfolio.
- Lead on the recruitment of new staff members, being able to assist shop managers in developing better teams and building strong foundations in line with the people strategy and recruitment and selection policy.
- Ensure that new staff members are fully trained and placed in a suitable training store.
- Monitor and track performance throughout staff probation periods alongside the retail sales manager.
If you are interested in applying for this post, please click to apply to view the full applicant pack which includes the full job description and person specification.
Safer Recruitment
We are committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will therefore be subject to Disclosure and Barring Service (DBS) checks along with other relevant employment checks.
REF-215 565
As our Head of Design & Digital, you will lead a team responsible for improving the end to end service for Young People, including the definition and delivery of the next phase of our digital strategy. You will be equally comfortable whether you’re leading a design workshop with Young People or getting into the detail of secure software development. This new role brings together our Digital Delivery team (including live service operations), Product Ownership, Design, Youth Insight and Content, giving a brilliant opportunity to have a huge impact on our work with Young People.
The client requests no contact from agencies or media sales.
Harris Hill are delighted to be working with a UK medical charity to recruit a Senior Legacy and In Memory Manager.
As Senior Legacy and In Memory Manager you will lead in the development and delivery of the Legacy and In Memory strategy and deliver a programme of activity that will support the wide-ranging work the charity to support research and treatment for this community.
You will raise unrestricted income from individuals via a range of marketing techniques and develop fundraising products to drive long-term growth and excellent supporter stewardship.
Key responsibilities will include;
Developing a legacy marketing strategy to help ensure that legacy influencing is an integral part of the whole Charity’s marketing plan
- Devising and implementing a stewardship programme for legacy prospects, enquirers, pledgers and families
- Forecasting and Reporting
- Developing, implementing, and managing annual legacy marketing programme plans
- Developing a medium-term strategy for building and growing the In Memory programme
- Working with the Legacy Officer to deliver legacy administration
This role would be well suited to a candidate with
- experience of Legacy and In Memory fundraising at a managerial level.
- experience of developing effective strategies and marketing plans to cultivate, retain and develop supporter engagement.
- line management experience
- an understanding of legacy administration is preferred but not essential
This role can be either hybrid, requiring a minimum of 2 days per week in the London office (and will qualify you for an additional £3000 London weighting to your salary) or fully remote to candidates anywhere in the UK.
The closing date for applications is Monday 22nd July. For more information about this position and next steps please apply here now.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- Exciting Communications Leadership Opportunity in the Social Housing Sector
- Join this purpose-led Ombudsman to lead the Comms & Stakeholder relations!
About Our Client
The Housing Ombudsman service investigates complaints and resolve disputes involving the tenants and leaseholders of social landlords (housing associations and local authorities), as well as for our voluntary members (private landlords and letting agents).
They are a free, independent, and impartial service, whose vision is to improve residents lives and landlord services through housing complaints.
Job Description
The post holder will provide leadership and line management to the Communications & Stakeholder Engagement teams, ensure delivery of key business plan commitments and contribute to the development, design and delivery of the corporate plan as well as key communication and engagement strategies and plans. The post holder will also provide strategic challenge, guidance and support to the Ombudsman and senior leaders to manage key stakeholder relationships effectively.
Responsibilities and Outcomes:
To manage the brand of the Housing Ombudsman - developing strategies for all our external communication channels and platforms to increase the visible impact of our work and proactively seek opportunities to raise awareness of the Housing Ombudsman and develop our offer.
Be responsible for a comprehensive internal communication programme which includes multiple engagement channels and all staff events - driving internal engagement with key strategic documents such as the business plan.
Be responsible for ensuring the delivery of the Ombudsman's external-facing events including the Member Responsible for Complaints (MRC) Annual Conference and the 'Meet the Ombudsman' events.
To deliver quality stakeholder engagement with our members, the Residents Panel and key third parties, such as advocacy and advice agencies.
To assist the Ombudsman to identify emerging issues within the sector and political landscape, including proposals for influencing key policy makers and responding to relevant consultations.
To provide the Ombudsman and senior leadership team with coaching on crucial presentations (such as giving evidence at select committees or inquests), strategic and tactical communications analysis, advice and support.
To build strong, agile relationships with peers to proactively facilitate cross-directorate working and ensure that strategic thinking about communication is built into everything we do.
To lead and manage teams of communication and stakeholder engagement specialists to deliver the work to high quality standards in a timely manner.
To contribute to the development, design and delivery of the corporate and business plans.
To produce critically important corporate publications, such as our required consultations and annual report.
Be responsible for a Communications Grid tracking all internal and external engagement and activities.
To assist and support the presentation and publication of our casework, systemic work, Centre for Learning and Code compliance work.
The post holder should strive at all times to adhere to HOS values of Learning , Excellence, Openness and Fairness.
The Successful Applicant
The candidate that secures the Head of Communications & Stakeholder Engagement opportunity at the Housing Ombudsman Service will be able to demonstrate the following:
Track Record:
A track record of leading, managing and motivating professional teams.
Professional, senior level communications experience in an organisation with a high public profile and a track record of advising at the most senior level.
Proven ability to develop and deliver high quality and innovative strategic communication campaigns and powerful storytelling communications internally and externally across a range of channels with a track record in evaluation to ensure efficient and effective use of resources.
Proven ability to translate complex and sensitive information and communicating it effectively and appropriately to a range of audiences.
Extensive experience of working with the media in a high profile, national organisation including an up to date knowledge of social media and the way it can work alongside traditional media.
Experience of managing change and achieving results.
Experience in business planning, quality assurance and risk management.
Budget management
Knowledge & Skills:
Ability and agility to work flexibly in a context of change and ambiguity.
Comprehensive understanding of government and the wider public service arena including its political decision making processes.
Understanding of the wider social, political and economic environment and their impact on the issues, implications and challenges facing public sector organisations.
Good resilience and proven experience of working well under pressure.
Communicate articulately and confidently with a wide range of people.
Write clearly and concisely for senior audiences.
Influence and persuade others.
Strong IT skills including use of Microsoft Office applications
Behaviours:
Willing to be viewed as an ambassador for HOS
Demonstrably able to collaborate with purpose.
Exceptional communicator - keeps all relevant parties informed in a meaningful and timely manner
Has a desire to learn - asks how can things be improved and is open to views and feedback
Able to see things from others perspectives - can represent the interests of stakeholders in internal discussions
Motivates and leads others to deliver
Inspirational and actively builds trust and confidence
What's on Offer
Competitive Basic Salary up to £70,717 depending on suitability
27 Day Annual Leave + Bank Holidays rising with service
remote working with offices available in London and Manchester
flexi time working scheme
one professional membership paid for annually
annual health assessment
opportunity to join the Local Government pension scheme
enhanced Maternity/Paternity and Adoption leave
personal allowance to spend on well being apps
employee discounts scheme
volunteer days policy - paid leave for volunteering
employee assistance programme
Cycle to Work scheme
payroll charity giving scheme
HOS is committed to equality of opportunity in all its practices, policies and procedures. It is our intention to promote a working environment that is free from harassment, bullying, victimisation or discrimination, where everyone is treated with dignity and respect. We expect all staff to behave respectfully with courtesy and consideration, whilst carrying out their duties.
Application - To apply for this post your application must include:
A CV setting out your career history, with key responsibilities and achievements. Please ensure you have provided reasons for any gaps within the last two years.
A Statement of Suitability (no longer than 1,000 words) explaining how you consider your personal skills, qualities and experience evidence of your suitability for the role, with particular reference to the criteria in the person specification. Please add this at the front of your CV
Interviews: W/C 22nd August 2024 and W/C 29th August 2024
The interview will take place virtually via Microsoft Teams. Further details will be released to candidates who are successful at shortlist.
Where specific UK qualifications are required we will take into account overseas equivalents. All third party applications will be forwarded to Page Personnel.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We seek individuals deeply committed to supporting children and young people (CYP), driven by intrinsic motivation and unwavering standards for themselves and others. If you resonate with this, we invite you to join our team!
AllChild (formally West London Zone) is a non-profit organisation that proactively works with children and their families to flourish socially, emotionally and academically through our tailored Impact Programme.
Working with schools, we identify and support children and young people before the need for crisis intervention, connecting them to the help they need through our trusted adult, the Link Worker.
Our Associate Link Worker/Link Worker/Hub Lead is based in the school with the children and young people they are working with on our programme. They work directly with the children, their families, their teachers and our partners to design and facilitate a two-year Impact Programme of support and champion the children and young people along the way.
Since our launch in 2016, our Impact Programme has helped thousands of children and young people at the tipping point of need. 75% are no longer at risk in their emotional and mental wellbeing, two thirds improved their grades, and 90% of schools renew after the first programme, noting ‘transformational or significant positive impact’ for the children and the wider school environment.
We are proud to be an employer that puts equity, diversity and inclusion at the core of all that we do, for the benefit of our employees, our partners, and the communities that we work with. We are proud of our diversity and are therefore keen to receive applications from people who may be under-represented in our AllChild community. Please read our EDI statement on our website.
For more information, please read our detailed Job Pack and refer to our Safer Recruitment and Selection Policy.
Please inform us of any accessibility needs for the application or interview process. We will address them when scheduling interviews
To ensure fairness in selecting the best candidates for this role, we operate a blind recruitment process. Therefore, all applications are anonymised until an interview has been confirmed.
All applicants will be contacted regarding their application status and shortlisted candidates will be interviewed.
Contract Type: Fixed Term Contract/ Part time
Salary: £28,000 per annum (pro rata £11,200 per annum 0.4 FTE)
Hours: 14
The role of the Community Facilitator is to work in collaboration with residents across Tower Hamlets to identify, establish and support local walking groups, led by residents themselves.
The Community Facilitator will champion co-production and peer-led walking initiatives to improve health and wellbeing of residents and increase the use of Tower Hamlets’ underutilised green and open spaces.
The role will promote a positive culture of collaboration, innovation and inclusivity across the organisation and with external stakeholders and will support the development of service propositions within the Centre’s Community Inclusion programme.
Outreach Coordinator, Community Liaison, Community Support Worker, Community Advocate, Community Program Manager, Community Outreach Worker, Community Relations Specialist, Community Services Coordinator, Neighborhood Coordinator, Community Connector, and Community Empowerment Officer.
REF-215310
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The International Federation of Gynecology and Obstetrics (FIGO) is the world’s largest alliance of national societies of obstetrics and gynaecology, bringing together professionals from more than 130 countries and territories. For over 65 years, FIGO has collaborated with the world’s top health, rights and donor bodies. We are in official relations with the World Health Organization and consultative status with the United Nations.
FIGO is dedicated to the improvement of the health and rights of women and girls and to the reduction of disparities in health care, as well as to advancing the science and practice of obstetrics and gynaecology. We pursue our mission through education, research implementation, advocacy and capacity building with our member societies.
We are looking to recruit a Senior Project Coordinator to lead on a new project focussing on Family Planning (FP) and Comprehensive Abortion Care (CAC) in five countries in Africa and Asia. This exciting project will focus on the WHO family planning and comprehensive abortion care toolkit, seeking to embed competency based learning (CBL) in these areas.
Specifically, this role will lead on:
· Developing a strategy for the dissemination and implementation of the "Family planning and comprehensive abortion care toolkit for the primary health care workforce" alongside other relevant frameworks and in collaboration with a wide range of stakeholders.
· Supporting assessments of FP and CAC competency education and performance gaps across the five countries.
We are looking for an exceptional candidate with experience in Project Coordination/Project Management to get this new project off the ground. You will need excellent communication skills and the ability to work both independently and as part of a team. Experience working internationally or cross-culturally will be highly advantageous, as will French language skills (conversational level or higher).
Please note appointment to this role is pending the donor contract.
(For further detail about this role, please review the attached Job Description and Person Specification).
We are an equal opportunities employer and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds. We are an equal pay champion and we don't ask salary history.
Location: The role is based from FIGO House, Waterloo, London SE1 with 'blended / hybrid working' i.e. with combined office and remote working.
- To apply for this position, please send your CV and cover letter outlining your experience and interest in this opportunity via the Apply button. Please note that applications without a cover letter may not be considered.
- Closing Date for applications: 21st July
- Interviews will take place w/c: 29th July
PLEASE NOTE THAT THIS POSITION IS OPEN TO THOSE WHO HAVE THE RIGHT TO RESIDE AND WORK IN THE UK. WE WILL EXPECT RELEVANT PROOF OF SUCH IF ASKED FOR AN INTERVIEW (PLEASE DO NOT SEND THIS INFORMATION WITH YOUR APPLICATION, THANK YOU).
FIGO is the only organisation that brings together professional societies of obstetricians and gynecologists on a global basis.
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The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are thrilled to be partnering with a well known health Charity as they grow their Individual Giving team with the addition of 3 new roles to support their ambitious growth plans, aimed at increasing income by over 60% in the next 5 years!
The charity has exciting plans to grow and diversify the supporter base as well as develop audience first supporter journeys to provide donors with the best possible experience and maximise the lifetime value.
As the Individual Giving Manager for Supporter Retention & Development, you will lead a team of 3, responsible for the development and delivery of multi-channel activity and campaigns, focusing on growing income, the supporter base and improved engagement.
You’ll be joining a team of ambitious people, excited about the opportunity ahead!
The charity offers a hybrid working pattern, spending 2 days a week in their London offices.
Key responsibilities include:
· Proven experience of Individual Giving / Direct Marketing within a multi-channel, multi-discipline environment to deliver significant returns and supporter satisfaction, especially through supporter retention & development programmes
· Understanding of the effective development and use of supporter contact strategies, turning analysis and insight into high performance actions
· Strong project-management experience, including managing budgets, schedules, creative development, and supplier relationships for fundraising direct marketing campaigns
· Experience of Individual Giving retention and acquisition programmes
· Experience of line management
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Ecommerce Manager
Salary: £25,959 to £29,217 per annum
Hours: 37.5 per week, Monday to Sunday
Location: Unit 11, Canal Road, Gravesend, Kent, DA12 2PA
Are you an experienced ecommerce manager looking for an opportunity to support your local charity?
As an ecommerce manager, you will have a background in ecommerce operations and experience managing multiple sites. You will lead teams across various locations to optimise ecommerce operations and achieve strategic objectives and targets.
ellenor is a hospice charity in Gravesend providing palliative and end-of life care within the local community. At ellenor, we value inclusivity and focus on providing high-quality services with compassion and care.
We offer professional development opportunities and a comprehensive benefits package, including a pension scheme (with the option for NHS Pension Scheme members to transfer their pension), an employee assistance program, discount schemes, a generous annual leave allowance, and much more.
Key Responsibilities of the role include:
· Collaborate with the Head of Retail to plan, set, and manage the annual ecommerce operating budget, taking corrective actions as needed.
· Ensure your teams are delivering as per the strategic plan and in line with company policies and procedures.
· Monitor and evaluate the performance of ecommerce operations.
· Oversee ecommerce performance, and management, ensuring compliance and maintenance of databases.
· Work with internal teams for campaigns and digital marketing.
· Ensure product offering and pricing is competitive across markets.
Essential requirements:
· Proven experience in managing, supporting, and resourcing a geographically dispersed team through setting and monitoring objectives and targets.
· Proven experience in managing and setting budgets.
· A good understanding of ecommerce management and the challenges of working within the voluntary sector.
· Sound knowledge of
· Excellent customer service skills.
· Good organisation and planning skills with the ability to manage and prioritise workload.
How to apply:
By application form either online, downloadable from our website or by submitting a CV and cover letter. CVs without a cover letter will not be considered.
Application Deadline: Sunday 11th August 2024
Interviews will take place on Monday 19th August 2024
ellenor is committed to recognising and valuing people's differences and promoting an inclusive environment for everyone. We are committed to recruiting and retaining an outstanding and diverse team of individuals who will work together to support our patients and their families at one of the most difficult times of their lives.
We are hiring! We have a job vacancy for a Normal Pressure Hydrocephalus (NPH) / Dementia Coordinator.
Shine has a membership of over 13,500 members living with SpinaBifida and/or Hydrocephalus and associated conditions and over 6,000 associated members.
In the last year we have seen a 25% increase in members who are living with NPH across England, Wales and Northern Ireland. There are currently just under 600 members with NPH, plus their carers registered, but we are expecting this to continue to rise as awareness and diagnosis of the condition grows.
We are looking for an experienced, skilled, organised and dedicated new staff member to join Shine’s Services team to develop and lead our new NPH service.
Job title: Normal Pressure Hydrocephalus (NPH)/ Dementia Coordinator
Reports to: Director of Services
Location: Home Based or Hybrid *
(dependent on proximity to our Head Office in Peterborough, with travel across England, Wales & Northern Ireland as required)
Hours: 35 hours per week (willingness to work outside of office hours, evenings and weekends when required)
Salary: £31,672 pa
Closing Date: 21st July 2024 at 11pm
Purpose of Job
To provide the foundations for improved health, social and emotional outcomes for adults living with NPH and to support their families/carers.
To focus primarily on delivering 3 of Shine’s 7 Strategic Goals all of which drive Shine’s ambitions:
· Goal 3: Adults of all ages with spina bifida and/or hydrocephalus have the choices and opportunities to live healthy and independent lives
· Goal 4: A connected community
· Goal 7: Transforming attitudes and improving access to health and care services through engagement, partnerships, research and campaigning
And contributing to delivery of other strategic goals as appropriate.
Staff management:
1. Shine is committed to providing quality advice and support. As service lead you will provide supervision, training, guidance and support in line with Shine’s HR processes and procedures to other members of staff who are involved in the delivery of work for the NPH service.
Project management:
1. Evaluate existing support for members living with NPH and their families/ carers within Shine
2. Develop and grow the service based on the needs and voice of our members
3. Lead the support of members living with NPH and their families/ carers across England, Wales & Northern Ireland
4. Develop annual work plans, which will enable continued development and delivery of the NPH service
5. Create a framework for the service and develop Shine colleagues to support delivery in key areas
6. To provide training to upskill colleagues in dementia
7. Create greater consistency across all Nations by developing strong working relationships with key colleagues in England, Wales and Northern Ireland
8. Drive collaborative working with the National Programmes and Engagement Manager and the National roles – particularly Health and Benefits
9. To manage any specific project budgets, ensuring spend is planned, within budget and allocated to the appropriate cost centre
10. Maintain an oversight on data capture and data management for the work on NPH, alongside the Director of Services develop outcome measures to demonstrate impact
11. Work in line with GDPR, maintaining confidential member records providing clear and accurate record keeping for monitoring and evaluation
12. Identify new potential sources of funding as the project develops and contribute to funding bids as requested.
13. Working with colleagues in Services, Fundraising, Marketing, Trust and Foundations colleagues and Shine’s membership to identify opportunities for long-term sustainability of the work.
Delivery
To manage all enquiries from our members living with NPH and their carers, providing direct one to one support and advice including-
· Welfare benefit/ income maximisation advice
· Condition specific support to enable the person living with NPH to have choice and control over their current and future care needs.
· Signposting /referring to more specialist information and support, internally or to other local, regional or national organisations
You will also:
· In collaboration with Shine’s National Programmes & Membership Engagement Manager, Health and Services colleagues and external partners, lead the delivery of the NPH awareness week once a year
· Review existing and develop new resources for members with NPH alongside the Health team
· Develop and deliver an annual programme of events and peer support groups for members with NPH and their families and carers
· Oversee social media, Facebook and WhatsApp support groups
· Organise steering groups, providing opportunities for Shine members to guide the development of the service, and engage in consultations and research
· Develop partnership opportunities and closer working relationships with health professionals, statutory organisations and charities
· Identify key campaigns to improve the rights of members with NPH, improving access to statutory services, access to NHS care, awareness regarding diagnosis and treatment.
Other core requirements of working for Shine:
· To work with Shine’s national and regionally based colleagues to ensure that all work is complementary, coordinated and beneficial to our members
· To maintain the high standards of respect, communication, professionalism, empathy and sensitivity conducive with working for an organisation that represents 13,500+ members living with spina bifida and/or hydrocephalus or associated conditions.
· To ensure that Shine’s safeguarding policies and processes are followed, and are ‘everyone’s responsibility’
· To actively take part in the annual staff residential
To undertake any other duties in line with the job role.
Person Specification
Experience – essential
· A minimum of 3 years' experience of working with older people living with dementia
· Experience of project management and delivery
· At least two years’ experience of delivering support and advice services for older people.
Knowledge, skills and abilities – essential
· Excellent verbal and written communication skills
· Ability to build strong relationships both with internal and external stakeholders
· Ability to develop and deliver professional presentations and training in a variety of settings
· IT literate with a good knowledge of Microsoft 365 and confident in the use of CRM Database systems
· A non-judgmental approach to working with people
· A good knowledge of adult safeguarding policy, procedures and reporting
Qualification- essential
§ Relevant qualification in health or social care
Experience – desirable
· Welfare benefits: Experience of supporting older people to maximise their income
· Experience of providing supervision, guidance and support to others as a lead
· Developing and delivering opportunities to enable and empower disabled people
· Organising information sessions and social events
· Multi-disciplinary working and advocacy
· Evidence of successfully developing a base of local, regional and national contacts/partners who can provide specialised support to our members/ families
· Working in the third sector in a paid or unpaid capacity
· Working with, and supporting, volunteers
Qualifications - desirable
Relevant qualification in:
§ Information, Advice & Guidance
§ Management
§ Project management
In return, Shine will offer you:
· A competitive salary
· 35 hour working week
· 25 days annual leave plus additional discretionary leave between Christmas and New Year
· Support to learn and develop
· Opportunity to purchase additional annual leave
· Additional annual leave due to length of service
· Defined contribution pension
Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job.
If you would like to have a chat about the role in more detail or have any questions, please give us a call and ask to speak to Gill Valentine, our Director of Services.
Interviews will be held on Monday 12th August in our Head Office, Peterborough
Providing specialist advice and support for spina bifida and hydrocephalus
The client requests no contact from agencies or media sales.
Prison Facilitator - HMP Leicester - Fixed Term Contract
Location: Leicester
Salary: £11,034
Hours: 14 hours (2 days per week)
Department: Prison delivery
Job Type: Part time
Contract Type: Fixed Term Contract
Do you want to join an organisation committed to addressing illiteracy amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led literacy and numeracy programmes across a number of prisons. We now have the opportunity to provide a service at HMP Leicester. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our literacy and numeracy programme at HMP Leicester, maximising opportunities for people in prison to learn to read.
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.
This role will be prison-based and is offered on a fixed term basis ending in December 2024 with the potential for extension into permanent contract. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
Interviews are planned for the 25 July 2024.
Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.
REF-215209
METRO are looking to recruit an enthusiastic and dynamic individual to oversee our Men’s Health peer mentoring programme. Together with our peer mentors, you will be responsible for co-producing a programme of workshops, groups and social activities across our local boroughs, working in partnership with a wide range of external organisations. You will also lead on the recruitment, training and management of a team of fantastic volunteer peer mentors who utilise their own lived experience to support others in the local community.
To meet the needs of the people we support you will need to be a proactive self-starter who is able to work some evenings, weekends and work from a number of our different offices. This position is only open to applicants who identify as male,
Equality Act 2010 Schedule 9 Part 1) as the role will involve working one-to-one with men and running peer led support groups around men’s health.
Role
This role will predominantly focus on health inequalities regarding sexual health, mental health and drug and alcohol misuse. The worker will predominantly work with men, but also LGBTQ+ communities, Black and Asian heritage communities, migrant communities, people living with HIV and sex workers.
This role will involve training peer mentors, as well as coordinating the mentoring and group work programme.
Our peer mentoring programme covers a wide range of areas including:
- Improving mental health
- STI and HIV prevention - testing and diagnosis support
- Living with HIV
- Healthy relationships
- Sexuality and gender
- Fertility, reproductive health and parenting
- Sex and pleasure
- Sex work