Programme Governance Jobs

Earlier this year, we launched our new Regional Clinical Lead roles across England. We are now recruiting 2 more Regional Clinical Leads to join the Excellence Network and lead their regional network in the South West and East of England.

Last month, the Excellence Network moved to a new regional model in England and introduced the 7 newly-formed Parkinson’s Excellence Network (PEN) regions in England, with the boundaries aligned to the 7 NHS England regions. Click here to read more about the new model. 

The regional model in the devolved nations remains the same: there are 3 regions in Scotland, 2 in Wales and 1 region in Northern Ireland.

To help us deliver this new regional model, we are gradually recruiting the consultancy services of Regional Clinical Leads in each of the 7 regions in England. So far, we have appointed 2 Regional Clinical Leads in the North West of England and in the North East and Yorkshire.

We currently have vacancies in the following regions in England:

• South West
• East of England

Who can apply?

Any UK-based healthcare professional, working in Parkinson’s or with an interest and expertise in the condition, with exceptional interpersonal and influencing skills. Healthcare professionals living with Parkinson’s are also encouraged to apply.

You’ll have a good understanding of the landscape of health and social care delivery, education and workforce development to support the strategic aims and objectives of Parkinson’s UK.

Time commitment: 0.5 days per week (1 programmed activity) to be worked flexibly across the month.

Remuneration: monthly rate based on skills and experience.

Term of consultancy services: 3 years from date of appointment, with an option to extend for a further 3 years. You can then re-apply for the role if you wish.

View the full role description on our website.

How to apply

For further details about the role, please email us.

Your application will be by a CV and a detailed supporting statement to show how you match what we’re looking for, as outlined in the role description above. Please state the geographical area you’re based in when you apply.

Shortlisted applicants will be invited to a 1-hour virtual interview.

Closing date for applications: midnight on Sunday 17 November.

Are you passionate about seeing children and young people supported and empowered to thrive? Would you like to work for an independent organisation that fosters creativity, encourages everyone to contribute to organisational growth and makes sure staff feel supported and valued?

SAFE! Support for Young People Affected by Crime is an independent charity working across the Thames Valley.  We are looking to recruit a Head of Finance & Business Development to manage our financial operations and help us progress business development opportunities.

Role: Head of Finance & Business Development 
Location and hours: Oxford, full time or part-time hours considered 

Are you the right candidate? 

We are seeking a self-motivated, dynamic and experienced individual to join our senior management team. You will manage all financial aspects of our charity, and support income growth. You will oversee our planning, budgeting and forecasting and develop our financial management policies, systems and processes. You will support our CEO on funding bids and tenders and help us progress development of diverse income growth opportunities. You will also have management responsibility for the Finance and Administration Manager.

Applicants will have a good understanding of financial and charity standards and regulations, maintaining records in accordance with the Data Protection (GDPR) Act.  In addition, you must be able to demonstrate your active commitment to promoting equal opportunities and diversity.

If you have proven experience in financial management and income generation within the 3rd sector, excellent communication and interpersonal skills with the ability to develop long-lasting working relationships with colleagues, trustees and stakeholders we’d love to hear from you.

The welfare of children is paramount to all that we do in SAFE! and we would expect all successful candidates to demonstrate that they are equally committed to these values. We follow safer recruitment processes to ensure that we adhere to these standards.  Appointments will be subject to references and checks made by the Disclosure and Barring Service (DBS) satisfactory to SAFE!

Why work for us? 

SAFE! offers competitive rewards and benefits including a 5% pension contribution, flexible working and 28 days annual leave (pro rata).  In addition, we offer an Employee Assistance Programme, Cycle to Work Scheme and various benefits. We can offer a hybrid approach with regular time spent in our Oxford office, as well as working from home, if appropriate. 

We place great importance on staff wellbeing and encourage and enable staff to prioritise healthy work-life balance through flexible working.  We are committed to professional development through regular training and encourage all staff to take a lead role in a particular area of interest. We are a creative and responsive organisation and we seek the input of staff and service users to ensure that we can meet their changing needs.

Closing date is Wednesday 6 November 2024 at 9am. Interviews week commencing 18 November 2024.

Do you have a passion for digital systems and helping an organisation transform its culture and operations to make the best use of digital technology?

Do you love working with people and supporting them to get the most out of the systems we use?

Church Urban Fund is looking for a dynamic individual to lead our Digital Systems work and set the standards for our use of digital technology, especially in the best use of our CRM, which will help us realise our organisational strategy.

About you: The successful candidate will have excellent skills around digital processes and management of a CRM software.   You will have experience of Salesforce or other CRM software and how to integrate this with other software systems.  You will be a person who seeks to make the best use of the digital tools that we have and strongly support others to improve their knowledge of digital systems.  With strong interpersonal skills you will be able to support and train colleagues for them to get the most out of their use of the CRM.   We are looking for someone who can demonstrate they can set and monitor performance standards and continuously improve processes and systems.

About us: Church Urban Fund is a national charity working with local leaders, churches and other faith groups all over England. Our local partners are committed to serving and strengthening the community where they live.  We are working to build just and flourishing communities so that everyone across England can access support when they need it most.

Why this role matters: This is an important role because you will be supporting our work ending poverty through building relationships and thanking our wonderful churches and supporters.  You will be proactive in looking at ways to improve and deliver better systems.

If you want to use your skills and qualities to make an impact in communities across England, we want to hear from you.

Closing date: 17:00 Monday 11th November 2024, with interviews to be held on 26th November 2024 in London.

Youth Futures Foundation is the What Works Centre for youth employment. We exist to address the significant disparities in youth employment for marginalised groups. We want to ensure that all young people can access and keep good quality jobs.

We are looking for a Senior Grants Officer who will be a key role within the grants team, supporting Relationships Managers and the Head of Grants in the delivery of innovative and impactful grant-making. You will lead on the delivery of key funding relationships and portfolios, making recommendations on complex and strategically important requests for funding and building effective relationships with our grant holders. You will also work closely across our Impact and Evidence, Employer Engagement and Policy & Communications teams to ensure successful applicants are supported to deliver high quality, impactful projects that will build the evidence base of “What Works” to support the most disadvantaged young people into good jobs.

This role can be based at any of our hubs located in London, Birmingham or Leeds.  We currently operate a hybrid model of two-days per week in the office and three-days from home.

We offer flexible working and consider alternative patterns of work (open to Job Share requests).

For more information, please download the job recruitment pack.

The young people we aim to serve – and the challenges they face - are all unique. We are looking to build a team that reflects this diversity. Our commitment to inclusion across race, gender, age, class, religion, identity, and experience forms the cornerstone of our work. We are an equal opportunities, Living Wage and Disability Confident employer and encourage applications from a diverse range of backgrounds representative of our communities.  We offer a welcoming and inclusive workplace, where employees are encouraged to have a voice.

Quality Manager

We have an exciting new opportunity for a motivated and highly organised national Quality Manager to join an expanding team.

Join an ambitious not for profit organisation that partners with governments, service providers, the voluntary sector and the financial community. If you want to find better ways of tackling social problems in the UK and globally, then apply today!

Position: Quality Manager

Location: London/hybrid

Hours: Full-time

Salary: £56,500 per annum

Contract: Permanent

Closing Date: Friday 1st November 2024 at 1pm

Interviews: 30-minute Zoom interviews will take place on Wednesday 6th November and face-to-face interviews will take place on Thursday 21st November in London.

The Team

IPS Grow is a national programme designed to support the expansion of Individual Placement and Support (IPS) services in mental health, primary care, and drug and alcohol teams across England. The programme is in partnership with the Centre for Mental Health and is funded by NHS England and Improvement (NHSE/I), the Department for Work and Pensions (DWP) and the Office for Health Improvement and Disparities (OHID).

About the Role

This is a new role that will lead on the quality assurance of IPS Grow delivery, responsible for implementing a robust quality management system and measuring this work against agreed standards. This includes quality-assuring resources for the IPS Grow team and the IPS community, streamlining internal processes, and ensuring consistency of IPS Grow delivery across regions.

This is a national role that will work closely with the Head of Delivery and wider IPS Grow senior team, with a mix of remote and in person working from the London office.

Responsibilities include:

• Oversee internal and external quality across IPS Grow delivery
• Facilitate learning and development of IPS Grow delivery staff
• Streamline knowledge management
• Communication and collaboration

About You

With strong analytical skills with the ability to interpret complex data and make informed decisions, you will have experience of:

• Managing quality systems and compliance within a complex organisation
• Developing and delivering training programs related to quality assurance and compliance
• Delivering against project plans, timelines and deliverables that are results focused
• Implementing quality improvement in an IPS or employability context would be advantageous though is not essential

About the Organisation

Since 2007, the organisation has helped to pioneer a series of programmes to improve outcomes for individuals with complex needs. These innovations, including the social impact bond model, have mobilised more than £500 million globally. With sister organisations in the US, Israel, the Netherlands and India the organisation has network of partners across the world.

Equality, diversity and inclusion

We actively encourage applications from under-represented and minoritised groups, including those with lived experience of the social issues we are working to address. The organisation is an equal opportunities employer and support a range of flexible working options.

The application process uses Applied, a platform developed by the Behavioural Insights Team, to record your application. Applied is focused on using behavioural and data science to improve hiring decisions and minimise unconscious bias in the recruitment process. You will be asked to respond to four situational based questions, which will allow you to express your ability.

Other roles you may have experience with could include Quality Manager, Quality Lead, Quality Project Manager, Quality Assurance, Compliance, Quality and Compliance.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We are looking for an experienced Business/Office Manager to join our team to support the Chief Executive Officer (CEO), Senior Youth Work Manager, Board of Directors/Trustees and our wider team of youth workers and volunteers as well as providing general business administration and office management. 

This role offers lots of opportunity to bring your business management skills to ensure the smooth and efficient running of the operational side of the charity.

At Makespace, our mission is to revive, repurpose and transform empty and underused spaces across Oxfordshire into affordable, community-driven places. We are committed to nurturing connection and support for social enterprises, creatives, makers and fostering a more inclusive and connected local economy.

Our agenda is spatial justice - we believe everyone has the right to safe, affordable, secure and beautiful spaces in which to work, organise and celebrate. We use meanwhile as a lever to unlock spaces, and as a catalyst to bring about long-term, community place-based renewal, building towards community ownership.

The Advocacy and Communications Director will lead Makespace’s advocacy and external communications, to influence systemic change across the community/social enterprise sector and deliver transformational, multi-generational change in line with our strategy. The role will deepen engagement with local and national partners and stakeholders, building on the success of Makespace’s neighbourhood level projects as the organisation moves into the next phase of development. A key part of the role is translating the learning and impact from our hub spaces into compelling advocacy and communications campaigns.

This role is a new position designed to strengthen our senior leadership team, working closely with the Executive Director and Operations Director to guide the strategic direction of the organisation.

Global Dialogue is an international philanthropy support organisation partnering with funders to advance rights, equity and diversity. Independent in status and global in reach, we provide funder networks, collaboratives and their partners with practical support and technical expertise to create lasting change.

We seek an experienced, hands-on and strategic Head of Finance to build and lead Global Dialogue’s finance function, ensuring efficient and compliant management of our finances, while helping to shape robust and effective systems and processes to ensure our work is delivered to the highest standards of good practice in the charity sector.

Hours: This role is full-time (35 hours/week) although we’d be happy to discuss an appointment at 80% (28 hours/week). We are open to negotiating a working pattern that works for the successful candidate and for Global Dialogue.

Contract: Permanent

Location: Home Based

Salary: This role has been benchmarked at a UK salary of £67,000 (pro rata for a part-time position).

Global Dialogue offers a range of benefits including 25 days’ annual leave plus public holidays (pro rata), a flexible working policy, and personal development leave. We contribute 6% to our workplace pension (on qualifying earnings). 

Introducing Global Dialogue

We currently host seven large networks and collaborations, serving more than one hundred independent funders, including Ariadne, the network of European funders for social change and human rights; the Funders Initiative for Civil Society (FICS); the International Education Funders Group (IEFG); Migration Exchange; Philanthropy for Social Justice and Peace (PSJP) and Hamrah, an initiative to strengthen the resilience and increase the impact of a cohort of Afghan civil society organisations in exile. We’re proud to have incubated several influential, award-winning charities, including Each Other (formerly RightsInfo), IMIX and The Five Foundation.

Global Dialogue has just completed year one of an ambitious three-year strategy which includes aspirations to be a trusted partner in philanthropy support, with an organisational approach that is consistent with our mission – endeavouring to practice rights, equity and diversity in our operations as well as pursuing it through our programmes. We want to be more visibly active in pursuing our mission, elevating the work of the programmes we host, and taking and making opportunities to promote rights, equity and diversity in philanthropy more broadly.

Overview

To date, Global Dialogue’s finances has been overseen by an external accountancy firm. Over the last eighteen months, we have been working towards bringing our finance function in house. This role presents an exciting opportunity for an experienced accountant to take the reins and complete the development and roll out of our internal finance function.

The Head of Finance is a new role within the organisation that is both strategic and handson. In the first phase, the postholder will be required to roll up their sleeves and, with the support of Global Dialogue’s Finance Officer, get stuck into the detail of financial administration, including overseeing twice monthly pay runs, monthly and quarterly closes, and other day-to-day financial management tasks. Alongside this, the role will lead on bringing the finance function fully in house, eventually taking on full responsibility for the preparation of management and statutory accounts, cashflow and FX management, and budgeting and forecasting processes. This role will play a key coaching role for the Finance Officer, with a view to eventually delegating all bookkeeping tasks. The postholder will also be responsible for ensuring finance systems are innovative, robust and fit for purpose, and will be a business partner to our hosted programmes, providing advice on compliance and strategic matters.

Global Dialogue’s role as an international fiscal host means that we have a complex financial model, receive income from diverse streams and manage a high number of restricted funds. Our programmes lead cutting edge work, which means that our work is varied and fastpaced, requiring frequent innovation. Overall, this role provides an exciting opportunity to join a growing human rights organisation at a crucial juncture in our journey. 

Closing Date: Tuesday 5th November, Midnight

The Maypole Project is in an exciting phase of development. 

This role needs to ensure that the Maypole Model of therapeutic support is delivered effectively, with maintained high-quality standards and associated appropriate resource levels.  Working to The Maypole Project vision of availability of our therapies to everyone who needs it reaching across the UK through appropriate outreach. 

Helping the team to achieve to our mutually developed strategic plan for growth in these key areas: service uptake, service provision, quality and resourcing.  While also raising the profile of Maypole Project Model of support.

Ensuring standardised ways of recording data and disseminating the impact of our services in communications to a range of stakeholders including for contracts/grants as well as for key supporters and internally the Board and staff team.

• Advocate and network:
  • Aiming to promote the services of the Maypole Project and our unique model of support: 
  • Arrange and provide connections and talks with a range of audiences with a plan together with our Head of Development. 
  • Through this creating potential connections for future contracts for The Maypole Project services and/or engagement in sponsorship of our work. 

This is an excellent opportunity for a highly-organised individual with excellent attention to detail, to play an important role supporting the aims of the organisation. This post is a key role within Community Arts North West, working closely with CAN’s Executive Director, to ensure the smooth running of many aspects of the company’s business.

This includes responsibility for:

• Company Reporting: To lead on company reporting to CAN’s core funders.
• Database management: To manage CAN’s monitoring database and email marketing database, and implement their use.
• Governance: To support the administration of CAN’s Governance responsibilities (Board of Trustees and Board meetings).
• Office management: To manage the CAN Office.
• Company administration: To manage and implement CAN’s administration systems and responsibilities.
• Operational support: To support the operational running of the company.

We have an exciting opportunity for a Deputy Head of Service to join the Domestic Abuse team in London, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the Role:

This role is a hybrid working role and is based at our Singer Street offices, Islington, London for a minimum of one day a week and home working, subject to operational demand. As a Deputy Head of Service you will assist the Head of Service (HoS) to deliver consistently safe, high-quality support for all service users across the Service and ensure contractual targets are met. You will deputise in the absence of the HoS.

• Assist the HoS to deliver a high-quality service across London, meeting funder requirements and deputising in HoS absence.
• Coordinate of the continuous improvement of the DA Service, ensuring consistent implementation across all aspects of the Service.
• Facilitate consultation across the teams and other key stakeholders to develop new and build on existing good practice, implement and support the strategic direction of the regional business plan.
• Be responsible for the day-to-day management of staff, ensuring appropriate and effective delivery of services to survivors, including, safeguarding, risk assessment, needs assessment, safety planning, referrals to other agencies and MARACs.
• Drive continuous improvement of performance through use of data and other operational information to ensure teams perform to the highest standards at all times. This will include developing further data sources/requirements to ensure where possible all aspects of DA Service performance are evidenced.
• Coordinate the auditing and analysis of data and other information required for the performance and monitoring reports for the commissioner as well as ad hoc requests from partners, HoS and/or Director.
• Help build on and lead external relationships promoting positive working relationships to ensure the best possible support and outcomes is provided to eligible service users.
• Ensure we are meeting the needs of our service users to a standard as expected of our commissioners and partners.
• Be a Designated Safeguarding Officer.

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Lewisham Music, an award-winning youth charity and Principal Partner in the South East London Music Hub, is seeking an ambitious and passionate Chief Executive to lead the organisation into its next chapter. We believe in the transformative power of music to inspire, uplift, and connect communities. The CEO will be a key advocate for this vision, driving the charity’s strategic goals while ensuring its sustainability and impact across Lewisham and beyond.

As Chief Executive, you will:

• Lead, develop and inspire a dedicated team to deliver diverse, inclusive, and high-quality music programmes for children and young people.
• Advocate for the power of music to unlock potential and create positive change, ensuring young people's voices are at the heart of our work.
• Promote the value of music education locally and nationally, working to raise the charity’s profile and secure support for our mission.
• Build and maintain key partnerships with schools, local authorities, funders, and community organisations to enhance Lewisham Music’s reach and influence.
• Collaborate with colleagues as part of the South East London Music Hub to shape the future of music education across the wider area.
• Lead the development of a culture of innovation and operational efficiency, ensuring continuous improvement across all programmes and activities.
• Oversee financial strategy and sustainability; manage a diverse funding mix; and lead on income generation and fundraising.
• Ensure Lewisham Music complies with all relevant legislation, including charity law, employment law, data protection, and health & safety regulations.
• Work closely with the Board of Trustees to develop and implement long-term strategic goals, ensuring strong governance and accountability.
• Uphold a vigilant safeguarding culture, ensuring the protection and wellbeing of children and vulnerable adults.

The ideal candidate will have experience in a senior leadership role within the charity or public sector, a deep belief in the power of music to change lives, and a strong commitment to equity, diversity, and inclusion. You will be a strategic, community-focused, and people-centered leader with the ability to engage a wide range of stakeholders and manage the charity’s operations effectively. You will demonstrate resilience in managing a complex and demanding workload, while being reflective and committed to your own personal and professional development.

For more information about Lewisham Music and to read the full recruitment pack which contains the Job Description and Person Specification, please head to our website.

We are looking for a talented operations manager who will enable us to keep running operations for AIM itself. This could include human resource management, finance, team productivity improvements and managing the community office workspace, as well as providing support to our incubated high-impact charities, both with their initial set-up and on an ongoing ad hoc basis.

IMPORTANT: This is a summarised version of the job advert for CharityJob's purposes. Clicking 'Apply' will take you to the complete and detailed version on our website, where you'll also be able to apply.

ABOUT THE ROLE

People who work in operations have a multiplier effect, increasing the efficiency of their colleagues within the organisation by constructing processes that ensure the organisation operates smoothly and at top capacity. An excellent and more succinct description of operations management as a field comes from Gabrielle Zevin’s Tomorrow, Tomorrow and Tomorrow:

Though it took Sadie years to admit this to Sam, Marx did prove incredibly useful that summer. No, Marx wasn’t a game designer. He wasn’t an ace programmer, like Sadie, and he couldn’t draw, like Sam. But he did almost everything else for them, and his contributions ranged from the pedestrian, but necessary, to the creatively essential. Marx organised workflow, so Sadie and Sam were more aware of what the other was doing and what they needed to be doing. He made long lists of supplies they would need. He was more than liberal with his credit card—they always needed more memory and storage, and they were regularly burning out graphics cards—and he must have made fifty trips to the large computer store in Central Square that summer. He opened a bank account, and an LLC, Go, Ichigo, Go. He arranged for them to pay taxes (which saved them money in the short term by making their business purchases tax-free), and if, at some point, they needed to hire people, which he knew they would, he set them up for that, too. He made sure everyone ate, hydrated, and slept (at least a little), and he kept their workspaces clean and free of chaos.

The Operations team provides operational support to AIM (e.g., human resource management, finance, productivity). The team also supports our incubated charities, assisting with their initial set-up after the program so they can hit the ground running, as well as ongoing ad-hoc requests and advice as needed. Added to this, Operations supports other participants in programs run by AIM(e.g., people completing fellowships with our research team). While this is less than for the Charity Entrepreneurship Incubation Program, it increases as these programs mature. 

Our Operations team currently consists of ~2.8 FTE – our Chief Operating Officer (previous Managing Director and CTO of Founders Pledge), our Director of Operations (with a mixed background in legal services, management consulting, and scale-up operations), and a Senior Operations Manager (with a background in risk and security management in low- and middle-income countries). The team also relies on external contractors for some of its functions (e.g., bookkeeping, legal advice).

SPECIFIC RESPONSIBILITIES

The exact % split might vary throughout 2025 depending on AIM’s program strategy and number of programs after our yearly evaluation

Employee experience 

• Supporting the development and implementation of HR initiatives and systems

• Providing advice on policies and procedures

• Assisting in performance management processes

• Supporting the management of disciplinary and grievance issues

• Maintaining employee records according to policy and legal requirements

• Reviewing employment and working conditions to ensure legal compliance

Grants and compliance management support

• Support with processing almost £2M in grants per year for seed grants and other funding circles etc.

• Maintain grant tracking systems and ensure accurate reporting

• Ensure legal and regulatory compliance, particularly in the UK

• Support risk management initiatives, including cybersecurity

• Improve grants-related processes and procedures for efficiency

Event logistics

• Organising internal and external events like our Christmas party, retreats, and community co-working days; contingency planning, determining objectives and conducting post-mortems

• Assisting the Recruitment team with logistics needs (e.g., booking travel and accommodation, getting materials to venues)

Automating workflows and building internal tools

• Identifying opportunities to systematise or automate processes with a view to increasing efficiency

• Responding to internal calls for greater systematisation (e.g. “we need a CRM”), mapping out costs and benefits

• Leveraging spreadsheets, no-code and low-code tools to build internal systems

• Maintaining internal systems and refining based on quick feedback loops and user feedback.

Overseeing our facilities management

• For our London office and residential accommodation, we are managing an external service provider tasked with the regular upkeep and operation of these facilities. There is some chance that the functions performed by this external service provider are brought in-house, but at the moment we expect this function to remain outsourced and for the Operations Manager to play an overseeing role. 

Ad hoc tasks

• We believe that the above describes the key buckets, but in essence, the Operations team tends to step in and be needed wherever their help is cost-effective to solve or prevent problems

FUTURE GROWTH TRAJECTORIES

Future growth trajectories for excelling hires could look like:

• As an entry-level role, you’d have the opportunity to advance to Senior Operations Manager and eventually Director of Operations (although the latter would depend on a vacancy being available) 

• There would be room for specialising in a specific area of Operations, such as HR or finance

• As part of your professional development, we could explore more technical routes such as investing in coding or no-code training

EXAMPLE OF THE WORK YOU'LL BE DOING

• After an initial brief, independently organise the entire lifecycle of an event at our office expecting between ~15-50 people to attend. You would know the goal of the event, some parameters like the budget, and would have some light assistance from other staff or external partners with whom we’re co-hosting the event.

• Effectively acting as an office manager/all-rounder for AIM’s London office. This means overseeing day-to-day operations to ensure smooth functioning, including managing office supplies, coordinating with service providers and contractors, and promptly triaging and resolving issues as they arise. Additionally, it means implementing and improving office policies, such as policies around hotdesking, inviting and vetting guests, meeting room usage, etc. 

• After supporting another department with their work, you realise that a series of manual steps they take could be made much more efficient by creating an automated workflow using Airtable and Zapier. You follow a user-centred design process to collect information about requirements, must-haves and nice-to-haves and then build a prototype to later test and refine. 

• Entirely oversee our managed accommodation for staff and program participants, responding to booking requests and changes, ensuring seamless check-in and check-out procedures, and promptly responding to requests or issues. 

• Knowing AIM’s internal policies and ensuring they’re being followed. For example, reviewing expenditure at the end of the month and checking adherence to our Financial Controls Policy, touching base with staff to check whether they have a professional development plan in place.

ABOUT YOU

This role will likely suit an early to mid-level operations generalist, but we’re also very interested in hearing from more senior operations specialists as there is room for future growth in responsibilities within the organisation depending on competency and expertise. We would also be keen for talented recent graduates applying for this position as many areas of responsibility can be learned by a quick learner fairly fast.

We expect excellent candidates will meet many (but not all) of the criteria below. We encourage you to apply even if you do not meet all of the listed characteristics. In the past, we've offered positions to applicants who demonstrated strong overall potential, providing training to address skill gaps. We prioritise high general ability, a strong work ethic, and alignment with our values, methods, and approach to maximising global impact over specific prior work experience or backgrounds. We sketch a picture of potential ideal candidates to give a more concrete sense of what particularly strong candidates might look like, not to discourage interested readers from applying.

THE IDEAL CANDIDATE

• Has a bias to action, meaning they prioritise taking initiative when they see a problem and make decisions quickly to drive progress and maintain momentum

• They are excited to play a supporting role and to step up and take pride in doing whatever needs to be done

• They use techniques that allow them always to be moving forward (e.g. prioritisation, time-boxing), and find it easy to pivot in the face of new information (i.e. don’t succumb to the sunk cost fallacy)

• Learns new skills or becomes familiar with new processes quickly, particularly by diving in head first and learning by doing. 

• Is a highly organised, conscientious person and often relied upon to organise something (e.g., a holiday)

• Leans towards frugal solutions (e.g., the second cheapest product), using 80/20 principles, and cheap tests / MVP testing over perfection where possible

• Has had positive past experiences testing aspects of this role before (e.g., maybe they have organised an event from scratch before and both enjoyed it and had positive results)

• Is thinking of their career trajectory as in operations management or closely related fields rather than as a stepping stone to a different career

• Is generally tech-savvy and, for example, defaults to a spreadsheet or finds appropriate tools when trying to solve a problem

• Is a tactful person who can adeptly communicate about delicate issues

Desirable specific skills and areas of experience include: 

• Previous experience using Google Workspace suite of apps (i.e. Gmail, Docs, Sheets, Slides)

• Previous experience or willingness to learn how to use Slack, Asana, Airtable and Zapier

• Comfort working in a start-up environment. This means:

  • Wearing multiple hats: Ability to take on diverse tasks beyond a single job description.

  • Adaptability to change: Thrives in a fast-paced setting where priorities can shift rapidly, and new challenges arise unexpectedly.

  • Proactive problem-solving: Takes initiative to identify and address issues independently, often with limited resources.

  • Comfort with ambiguity: Operates effectively without always having clear guidelines or established processes, using creativity and resourcefulness.

  • Team collaboration: Works closely with a small team, where collaboration and communication are key to success.

  • Ownership of projects: Takes full responsibility for projects from conception to completion, often with minimal oversight.

WHAT WE OFFER

• A job with a large, tangible impact on the world - your work will attract and select the founders of new field-leading charities and for-profit companies, as well as high-impact researchers and AIM staff

• High levels of intellectual challenge, autonomy, variety, and learning on the job

• An informal, fun, warm, and supportive work environment with high talent density. Our office in East London houses about 50% of our staff, dozens of charity founders and staff, and hosts a range of co-working opportunities and social events for the wider impactful entrepreneurship London community

• Become a part of our international network of ambitious, driven entrepreneurs and highly talented philanthropic professionals

• A true start-up culture, including low bureaucracy, a quick and collaborative work spirit, and high levels of talent density

• Significant opportunities to attend events and conferences to represent AIM, including international travel

BENEFITS

• A flexible working schedule, 30 paid days off per year, and unlimited sick leave

• UK visa sponsorship, if needed, as well as support with moving costs if relocating to London

• An annual costs-covered retreat to bring our whole team together to celebrate our achievements

• A workspace in our vibrant central London office, which is a hub for our program alumni and high-impact organisations/professionals 

• Parental, dependents, and compassionate leave schemes

• A range of other benefits, including a payroll giving scheme, staff tenure donation scheme, contributions towards professional development and IT costs, and a workplace pension

• We are open to discussing specific personalised perks or benefits that may enhance your work experience

APPLICATION PROCESS

Our application processes aim to be highly predictive, time-effective, and informative for you. Our process consists only of stages that our best evidence suggests are predictive of success on the job (such as test tasks) rather than more common but less predictive stages (such as cover letters). We only invite candidates to the next stage if we think they have a good chance of passing it, and take care to choose tasks and interview questions that will also give you a good sense of the role and our culture.

Applicants will be asked to complete the following stages:

1. Submitting our general application form (30 minutes to 1 hour),

2. A general test task (2-3 hours) with the top 10 to 30 candidates,

3. An initial interview (15 minutes) with the top 10-20 candidates,

4. A test task simulating the work you would do in your role (2-3 hours) with the top 5-15 candidates,

5. A final, more in-depth interview (~60 minutes) with the final 2-5 candidates.

We will also conduct a reference check before making an offer. Each stage typically takes 1-2 weeks from the end of the application deadline, and we hope to make an offer within ~8 weeks of the application deadline. Ideally, the candidate will begin onboarding as soon as possible after an offer is made. We strongly prefer candidates to join the team by January 2025, but we would consider a different date for an ideal candidate.

Executive Assistant
Location: King's Cross, London N1C
Contract: Permanent
Hours: Full time
Salary: Circa £35,000

Who are we?

Art Fund is the UK’s national fundraising charity for art. We give grants to help museums, galleries, historic houses and public arts organisations to acquire objects for their collections, to share them with as many people as possible, and to support research and training for museum professionals. We are supported by our growing membership of 135,000 through the National Art Pass, as well as the generosity of many individuals, trusts and foundations.

The role

At Art Fund, the role of Executive Assistant sits at the very centre of the organisation. Your primary focus is the administrative support of the Director through complex diary management and managing a busy inbox; but the role also encapsulates organising staff social, information sharing and learning events, collaborating with departments on projects, providing administrative support to the Senior Management Team in their weekly meetings and supporting the Governance Manager with the planning and delivery of Board meetings.

At its core, this role is administration based and in support of the Director of Art Fund. The Director is in frequent contact with Art Fund’s stakeholders, Directors across the culture sector, as well as individuals from Local Authority and Government. The Director’s time is therefore finely balanced between internal and external meetings, so you need to be confident in using Outlook, with a keen eye for detail and excellent communication skills. Working alongside the Director to prioritise meetings and workload, this is a role which requires collaborative working, and you will work closely with both your colleagues and the Director to ensure that their time is efficiently and effectively used.

This role interacts across all departments, and with all the staff of Art Fund; you will be confident, practical, approachable and highly organised. You’ll be helping with the occasional largescale communications across the sector on behalf of the Director; managing deadlines for articles from the Director for our Art Quarterly publication and Annual Report; helping to support on events including Museum of the Year and the annual Trustees Dinner, and generally embedding yourself within the organisation as one of the team.

Key Employee Benefits

• Generous annual leave – 25 days annual leave and bank holidays, with additional non-contractual office closure dates at Christmas and an additional day in August.
• Free National Art Pass (NAP) – for yourself and another person of your choice.
• Art time – a half day per month to visit museums and galleries.
• Life Assurance – cover for up to three times your basic salary.
• Season Ticket Loan
• Healthcare cash back plan and wellbeing app
• Pensions – Eligible employees are enrolled into the scheme with the exception of those who have contracts of three months or less. Art Fund contributes 8% of the basic annual salary during the first six months of employment or until probation is successfully completed, whichever is the later. At that point the contribution is increased to 10%.

This post is London-based. The position is based in our office in Granary Square. We can offer occasional homeworking, however regular presence in the office will be required for this role and is dependent on the Director’s diary.

Closing deadline: 23.59 on 3 November 2024.
We will be shortlisting on a rolling basis, so the role may close early.
Please expect first stage interviews to be online, w/c 4 November.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to building our team and trustees from the broad range of backgrounds and experiences across the UK, valuing difference and diversity, and building a workplace based on shared values of equality and mutual respect.

We have ambitious plans for the future and will be holding ourselves to account and putting our principles into action, as we all work together to help bring about positive change and a fairer future for everyone. We therefore want to encourage applications from all races, ages, religions and sexual orientations, as well as parents, veterans, people living with any kind of disabilities and any other groups that could bring diverse perspectives to our organisation.

Non-UK nationals will require current and valid permission to work in the UK.

No agencies please.