Programme Assistant Jobs in Flexible Location

 Senior Facilities Officer - Project Management

Salary Range: £34,362 - £40,089 per annum

Hours: 35 hours per week

Location: St James’s Square, London SW1

Closing date: 8th July 2024 @ 9:00am

About The London Library

The London Library is one of the UK’s greatest literary institutions, providing a centre of creativity, inspiration, and ideas for 180 years. Well-known members and frequent borrowers have included Charles Dickens, Charles Darwin, George Eliot, Bram Stoker, Rebecca West, Virginia Woolf, Angela Carter, Daphne du Maurier, HG Wells, TS Eliot, Stanley Kubrick, and Ian Fleming. Current writers in membership include Kazuo Ishiguro, Raymond Antrobus, Simon Schama, Hallie Rubenhold, Tom Stoppard, Antonia Fraser, Jessie Burton, and Sarah Waters. Nearly all of its collection of around one million books can be borrowed, it offers a vast eLibrary and invaluable postal loans service. It is a home for everyone who loves the written word.

The Library is a registered charity and championed by its President, Helena Bonham Carter CBE.

About the role

The London Library is planning a major, multi-year building project and is looking for a Senior Facilities Officer - Project Management to work within the Buildings and Facilities Management team to help support and deliver the project.

As part of a small, hands-on team, this new role will also support the Library’s maintenance and improvement programmes, arranging contractor works and providing liaison with colleagues across the Library. The post reports to the Buildings & Facilities Manager. Some weekend and out of hours working will be required.

About you

You will hold an appropriate formal qualification within a relevant discipline, with previous experience of facilities project management, preferably in the charity, cultural or not-for-profit sector. A proven background in either FM or managing numerous refurbishments and maintenance projects is essential, along with experience of working in construction and maintenance environments, understanding and compliance of H&S law and construction regulations.

Experienced in managing budgets and project finance, the ability to build client and stakeholder relationships using exceptional inter-personal and communication skills, with a collaborative approach to achieving organisational goals on time, whilst working accurately and methodically, are all a must.

You are pleasant, approachable, welcoming, helpful, and responsive even under pressure, willing to turn a hand to whatever needs doing on occasion, with a flexible approach to working hours, including out of hours cover.

We are a friendly, hardworking team and a welcoming workplace. We aim to be as inclusive and equitable as possible and can discuss specific adjustments and access needs to help make this role fit for you.

If you are excited by the opportunity to use your skills to develop The London Library, we would love to hear from you. To apply please visit our website via the link and complete the online application form.

The Library welcomes applications from all sections of the community. All applicants will be considered on the basis of their merits and abilities for the post. Please note we are unable to consider candidates without a current right to work in the UK.

The Café forms part of a central hub, housing a daytime café for the community and an after-school Youth Café that connects vulnerable young people to positive and inspiring role-models from their community, empowering and inspiring them to become active citizens in their community. The space is used for two similar, but distinct purposes and excellent working relationships between these are essential. This role is responsible for the daytime café and related income generating activities.

An initiative of the Matrix Trust, our café has built an excellent reputation, with the vision to provide a space for local people to retreat to, where they will find a friendly welcome and an opportunity to give back to the community. Key elements include: quality coffee, delicious healthy food, a calm but welcoming environment, and an eco-friendly, low waste ethos.

The Café is open 5 days a week, 8:30am to 3pm on Tuesday to Friday and 10am to 3pm on Saturdays. 

Day-to-Day Responsibilities

● Oversee the efficient daily operation of the café, ensuring high standards and excellent customer service.

● Engage customers, take and serve orders, and drive sales.

● Ensure all health & safety and food safety standards are met.

● Maintain a clean, welcoming, and friendly environment for customers.

● Manage stock levels, place supply orders, and handle cash management, including cashing up and reporting till adjustments.

● Develop and maintain a visually inviting space with up-to-date menus and quality food offerings.

● Implement and follow food rotation and waste management procedures to minimise waste and maximise margins.

● Utilise and develop methods that encourage repeat business.

● Secure the café at the end of the shift.

● Ensure all food and drinks served are of the highest quality.

● Achieve and maintain an excellent food standards rating.

● Liaising with the Head of Operations, oversee maintenance and repair of café equipment, ensuring everything is in working order.

Customer Service

● Ensure customers have an efficient and enjoyable experience, consistently exceeding service and value expectations.

● Address customer complaints or refunds in a professional manner.

● Upsell products as appropriate and ensure the team is knowledgeable about the menu items.

● Foster a welcoming atmosphere for all customers, including regulars and first-time visitors.

Team Management

● Recruit, train, support, and lead a small team of paid staff, volunteers, and apprentices, including at-risk young people.

● Plan staff rotas, monitor performance, and conduct appraisals to recognise training needs and potential.

● Ensure the team maintains a clean, visually inviting space.

● Act as a positive role model for young apprentices, volunteers, and work experience students.

● Develop and implement staff development programmes, including team-building activities.

Café Development

● Develop seasonal menus and menu items to celebrate calendar events.

● Promote the vision of Matrix through the café.

● Be passionate about the vision of the café.

● Achieve café goals and targets set by the Board of Directors.

● Identify areas for development that will drive the business forward, keeping abreast of new concepts and ideas in the industry.

● Ensure that customers are given an efficient and enjoyable experience and that service and value expectations are consistently exceeded.

● Collaborate with marketing and business development to create promotional strategies, including social media campaigns.

Building and Event Management

● Liaise with the Head of Operations about any building maintenance issues.

● Promote the hireable spaces and arrange events that enhance the café’s offerings.

● Encourage use of the café by local groups such as creatives, book clubs, parents etc.

● Manage café events, ensuring the team sets up the space as required and that the hirers are properly looked after.

● Coordinate with local businesses and community organisations for partnerships and events.

General and Wider Charity Involvement

● Be a proactive part of the wider Matrix team, getting involved in projects that benefit the mission of Matrix, such as fundraising activities or team projects.

● Ensure knowledge of current Matrix projects and their impact.

● Participate in community outreach programmes and initiatives that align with the café’s social enterprise goals.

For further details, please see attached Job Pack.

Our Organisation

You will work a combination of office, client-home, community, and home-based working. Causeway is a 4-day week employer, so you will work 32 hours over 4 days a week, with no loss of pay. Causeway is a London living wage employer, with a competitive pension scheme. We also offer an employee assistance programme that provides free financial, legal, and mental health advice and support to our employees. We provide core training, and continuous learning and development throughout your career with us. 

The Role

To provide a high-quality housing management service, ensuring outstanding customer service and service delivery, by a being a primary point of contact for tenants. Engage with tenants to provide a responsive efficient housing management service that is consistently excellent for all tenancies. Housing Officers are expected to carry out the vast majority of their duties (70%) at our managed accommodation.

Migrants Organise is a national platform where refugees, migrants and allies organise for dignity and justice in solidarity fe for all. We are looking for an Organiser who believes in freedom and justice for all and the universal right to health, with the skills, initiative and interest to work with the team to continue to grow the Patients Not Passports campaign in a changing political environment and the ability to facilitate power building, action in pursuit of long-term structural change. 

The Access to Healthcare Organiser will help shape Migrants Organise’s strategy to grow an organised refugee and migrant solidarity movement as part of the Patients Not Passports campaign, alongside our partners at Medact, in order to bring about systemic change to end the hostile and racist immigration enforcement system in the NHS. The Organiser's work will include identifying, recruiting and supporting people charged or denied healthcare and facilitating their participation in the Patients Not Passports campaign, as well as supporting migrant movement builders to organise, lead and deliver organised and effective social justice actions locally, regionally and nationally alongside supporters and allies. 

Prospectus are delighted to be working with War on Want as they search for a passionate Senior Income and Engagement Officer to join their team.

War on Want campaigns in the UK to challenge human rights abusing corporations and governments, and hold those responsible for inequality and poverty to account. They publish in-depth research exposing injustice and human rights abuse globally. They work in partnership with grassroots groups, trade unions and workers’ organisations in the Global South. This is an exciting opportunity for someone who is passionate about political activism, ready for a brilliant next step in fundraising.

Working closely with the Director of Income & Engagement, your strategies and campaigns will deepen the relationship between War on Want and its individual supporters to both increase participation in their campaigns and grow unrestricted income.

The campaigns you run will acquire, retain, and develop individual supporters using a range of channels both on and offline. The ultimate aim of these activities is to increase the number of active War on Want members who support their work through regular direct debit donations. In addition, you will lead War on Want’s legacy programme and manage the Income & Engagement Assistant to ensure the delivery of first-class supporter care processes and an unbeatable supporter experience.

As individual giving lead, you will join the team at a very exciting time. They have recently launched a new supporter mobilisation strategy to bring transformative growth to our supporter base. This role would be well suited to someone who has worked across a range of channels: tele-marketing, direct mail and digital. You will have a passion for political change and activism!

The starting salary is £46,636 and the role is hybrid working, with one day a month at War on Want’s head office. More in-person days are required on an ad-hoc basis.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application, then please contact Flora Cunningham at Prospectus.

If you are interested in applying to this position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You’ll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

Rights & Security International (RSI) is seeking a Team Leader on International Civic Space to help us take our international work to the next level, especially in Latin America and East Africa. The successful candidate will lead our engagement strategy across Global Majority countries while building and supporting coalitions around country-specific projects.

Fluency in Spanish is required.

**You must have a right to work in the UK and plan to be based here.**

Role overview:

After two years of coalition-building with partners, we have developed a network of relationships with human rights activists and groups in El Salvador, Colombia, Brazil, Kenya, Indonesia, the Philippines and elsewhere. We are looking for a strong organiser and human rights advocate to continue building this network and help other groups organise to create impact.

We aim to facilitate civil society groups’ engagement with UN and regional human rights bodies, support grassroots-led research projects through small grants, and facilitate collaborations on shared advocacy projects.

This position reports to the Executive Director and supervises the work of the Eastern Africa Human Rights Assistant (EAHRA).

Person specification:

· Degree in law, human rights, public policy, international development or another relevant field.

· Fluency in spoken and written Spanish as well as English.

· A minimum of 4 years of experience in international human rights advocacy or relevant community organising, including at least some experience in building or leading coalitions.

· Experience in designing and implementing effective plans to achieve reforms.

· Familiarity with the social and political landscape of at least one country in Latin America.

· A record of drafting and publishing human rights analyses or advocacy documents.

· A strong commitment to diversity, equity and inclusion in the workplace, and solid experience of work in multi-cultural environments.  

Optional qualifications:

· Expertise in one or more of the following areas: counter-terrorism issues, climate justice, migrants’ rights, or technology and privacy.

· Please tell us if you are fluent in any languages other than English and Spanish.

Responsibilities:

· Create and lead advocacy strategies with partners at the national level in countries such as El Salvador, Colombia and Kenya to stop the human rights abuses that governments commit in the name of ‘national security’.

· Help civil society partners in Global Majority countries take advantage of international advocacy opportunities, including via the Rise Network.

· Oversee a small research grant programme.

· Lead RSI’s role in a major international coalition for civil society on counter-terrorism and human rights.

· Supervise the work of the Eastern Africa Human Rights Assistant.

- Other tasks as assigned by the Director.

To apply: Please submit your CV and complete the application questions on Charity Job.

RSI strives to be diverse, equitable and inclusive. We treat all staff and interns like team members and encourage everyone to bring their full selves to work. We welcome applications from candidates from groups that have historically been underrepresented in the human rights, legal or policy fields, and/or who are from communities that have been directly impacted by the issues we address in our work. We also welcome applications from people who are re-entering the workforce after time away. All applications are considered on an equal-opportunity basis.

By submitting your application, you consent to our processing and retention of your personal data to the extent, and for the time period, necessary to consider the application. We will keep your application on file for no more than six months.

NHS Providers is the membership organisation for the NHS hospital, mental health, community and ambulance services that treat patients and service users in the NHS. We help those NHS foundation trusts and trusts to deliver high-quality, patient-focused care by enabling them to learn from each other, acting as their public voice and helping shape the system in which they operate.

NHS Providers has all trusts in England in voluntary membership, collectively accounting for £115bn of annual expenditure and employing 1.4 million people.

We are recruiting a policy officer to join our busy, supportive and high performing team. The current focus of this role is to support our analysis and influence of the national policy agenda on NHS funding and finances. This portfolio is one of the most high profile, broad and reactive areas of work in our organisation. In a given week you may be asked to do some of the following:

• Analyse a new piece of financial guidance for senior NHS leaders, and draft a briefing for members
• Devise a project plan, with support from the policy advisor, to gather insights from trust leaders on financial performance
• Write briefings for senior leaders at NHS Providers ahead of key stakeholder meetings, sometimes within tight deadlines
• Conduct research into a new policy area, and horizon-scan for upcoming milestones
• Collaborate with communications colleagues to draft a press release or blog about the financial and operational challenges facing trusts
• Organise logistics for a roundtable between our members and NHS England

Background knowledge of the NHS would be advantageous but is not essential for success in this role. The key requirements are set out in the person specification below, but particularly:

• to have an appreciation of the policy implications of the portfolio and interest in learning about the detail of these
• ability to organise your workload (with support from the policy advisor)
• strong written and verbal communication skills
• ability to build effective working relationships both within and, where appropriate, outside the organisation.

The role will be of interest to all applicants who wish to broaden their experience of health policy and develop their understanding of the NHS.

We actively support equality of opportunity for all our staff and welcome applications from individuals regardless of age, any disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion, or belief. We particularly encourage applications from those from underrepresented communities.

Maudsley Charity funds and promotes ideas, collaborations and teams that give people most affected by mental ill-health the best chance to recover and fulfil their potential. 

This is a really exciting new role within their Finance and Operations team as the Business and Projects Support Officer. Maudsley Charity has been through a period of rapid growth over the last 18 months and you will have the opportunity to showcase your project skills across varied projects all aimed at driving the efficiency, accountability and development of the Charity’s operations and award-winning building.  Your work will contribute to vital objectives for the Charity, which in turn means they can can continue to make a difference for people who experience mental illness.

Business and Projects Support Officer    

Location: Ortus, Denmark Hill, London 50% (and home working)  

Salary: £34,000 per annum plus excellent benefits         

Contract: Permanent - Full time

The Finance and Operations Team underpins the Charity’s delivery of its mission and is responsible for management of the Charity’s endowment, financial sustainability and charitable impact, governance and compliance, and management of business operations such as IT, facilities etc.

One of their goals for the next five years is to ensure that the Charity’s assets continue to be in good order, and this job holder will play a pivotal role in ensuring successful project delivery and well-executed business processes.

The charity operates primarily within the four boroughs served by South London and Maudsley NHS Foundation Trust (Croydon, Lambeth, Lewisham, and Southwark), but the work they fund has the potential for wider impact at both national and international levels, through the sharing of the outcomes with the wider mental health community. 

Their small but ambitious team works in a very collaborative and supportive way. They are at the jump-off point of a new five-year strategy and an exciting period of growth. If you have experience in project management/support, business processes, are goal-oriented and like to work with numbers then we would love to hear from you.

Closing date for applications: Wednesday, 17th July at 17h00

Interviews: 29th & 30th July 2024

If you would like to receive the full job description for this role, with details on how to apply, please contact Emma Stone at Harris Hill via the apply button. 

The Maudsley Charity is an equal opportunities employer, and makes no discrimination on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief and sex. We are committed to offering interviews to candidates who meet the role requirements and have lived experience of mental illness.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Hybrid working 1-2 days per week in our Head Office (SE5 8JB) with occasional travel to regional offices

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Are you a passionate and proactive individual who is willing to test and manage the implementation of new ideas processes? Do you have a proven record of working in a charity fundraising environment and of winning and/or managing five- and six-figure grants? 

If so, join St Giles Trust as our Fundraising Manager, where you will contribute to the implementation of our new Fundraising Strategy 23 – 26, plus have line management responsibilities and lead a sub-team who will have the responsibility to generate at least £500,000 per year. 

About St Giles Trust

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.  

About this key role

As a valued and integral part of the Fundraising and Communications team, our successful candidate will lead a small sub-team to generate at least £500,000 income each year, including the direct line management of a Senior Fundraising Officer, who you will support to line manage the Fundraising Assistant.  We will count on you to implement effective processes and procedures across the fundraising and collaborating teams, manage and refine processes for recordkeeping and devise, maintain and update our Fundraising Handbook.

You will also be expected to manage the development and implementation of our Individual Giving Strategy and our Individual Giving income stream through single and regular giving appeals, as well as managing a portfolio of challenge events nationally that provides excellent stewardship for a range of participants. Developing and designing high-quality applications, presentations, and pitches to secure five-, six- and seven figure funding opportunities from Trusts & Foundations, Community Partners and High Net Worth Individuals is a key element of this role, as is providing excellent stewardship to existing donors.

What we are looking for

• Expert knowledge of the fundraising landscape
• Experience devising cultivation and solicitation strategies and database management
• Knowledge of fundraising best practice and regulations and of anti-discriminatory working practices
• Excellent interpersonal, relationship-building and communication skills, with the ability to write compelling, tailored and informative copy for reports, applications and external communications
• Ability to think strategically and develop innovative ideas to help us stand out to existing and new donors.  

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

To apply click the apply button.

Applications will be reviewed on a fortnightly basis: Wednesday 19th June, Wednesday 3rd July, Wednesday 17th July. We therefore strongly encourage early applications.

Location: Home based with travel throughout the South East
Job Type: Full time, 37.5 hours per week
Contract Type: Permanent
Salary: c.£30,000
Benefits: Generous annual leave allowance, salary exchange pension scheme, life assurance, occupational sick pay, dog friendly offices.

Closing date: 07-07-2024

Are you a talented fundraiser who is motivated by bringing communities together to help change lives? This could be the role for you!

Canine Partners' mission is to change the lives of disabled people using expertly trained dogs to improve physical, emotional, and social wellbeing.

To help us create amazing partnerships, we need amazing people. Canine Partners has an exciting opportunity for a Community Engagement Officer to join our dedicated Fundraising team.

This is an incredible role at a prominent assistance dog charity where your role will be a part of our essential work that transforms lives every day.

What you will do:

A vital role in our Fundraising team, you will be working with individuals, organisations, schools, and small businesses in the local areas across the southern region to raise income and awareness for the charity. You will recruit, manage, and inspire fundraising volunteers to support us to raise much-needed funds. You will be passionate about stewarding existing relationships and cultivating new ones, ensuring an outstanding donor experience. Taking a proactive approach will be key to showcasing our work and charitable goals.

What we are looking for:

• Proven experience of effectively managing relationships across a range of audiences.
• Experience of planning and running events.
• Ability to create and support the development of new campaigns, initiatives and strategic plans.
• Ability to manage a varied workload with initiative to prioritise.
• Excellent organisational and time management skills.
• Excellent interpersonal and public speaking skills with the ability to engage and inspire.
• Experience of creating, forecasting, and monitoring budgets to deliver against income and expenditure targets.
• Ability to write reports and evaluations using data.
• Proficiency in Microsoft Office applications.
• Experience in recording and maintaining information on a database.
• Ideally, you will have experience in community fundraising or events management, with a successful track record in raising and securing income from a diverse range of funding streams. Experience of using Salesforce, supervising/managing people and up to date knowledge of fundraising regulations/legislation will be advantageous but not essential.
• Most importantly, you will be passionate about the transformative impact that our assistance dogs provide to our beneficiaries.

We can offer you:

• Generous annual leave allowance.
• Salary exchange ('smart') pension scheme.
• Charity sick pay.
• Life assurance scheme.
• Wellbeing portal.

This role benefits from home-based working; regular travel throughout the southern region is essential to meet with our donors, beneficiaries, colleagues and other stakeholders. You must have a full UK driving licence and ability to travel in line with the requirements of the role (where applicable business travel will be claimable expenses). We will provide a laptop and mobile phone for use in the role.

If this sounds like the perfect role for you, we would be delighted to hear from you. Please apply online with a comprehensive CV and supporting statement explaining how you believe you match the requirements of the role.

Please be aware that we reserve the right to close this advert ahead of the closing date should we find a suitable candidate before this date. Please be assured that we contact all of our candidates on the outcome of their application, this may take longer if we receive high volumes of applications.

1st Interview: 12th July 2024, online.
2nd Interview: 19th July 2024, in person (location tbc).

We recognise the benefit of diverse experiences, and therefore welcome and encourage applications from all sections of the community. We are a disability confident committed employer.

You may also have experience in the following:, Engagement Support Specialist, Donor Relations Representative, Supporter Care Officer, Community Engagement Associate, Fundraising Support Executive, Donor Engagement Specialist, Supporter Liaison Officer, Client Experience Associate, Donor Interaction Coordinator, Fundraising Support Assistant, Community Outreach Officer, Supporter Relationship Coordinator, Engagement and Support Assistant, etc.

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Soul City Arts (SCA) is an arts organisation committed to developing creative programmes with a vision of ‘connecting communities and transforming society through creativity’. 

ABOUT US:

The organisation is founded and led by artist and curator Mohammed Ali MBE, who has built a strong team over the past two decades. We create events and programmes that explore commonalities and shared narratives of people across all faiths and those of differing perspectives. We seek to build hope, pride and confidence within communities enabling them to celebrate themselves and their narratives. We like to help tell the stories of everyday people in extraordinary form.

We are currently a small team of three employees and 3 more regular freelancers with ambitions to grow! 

We are now looking for our next hire - an experienced Senior Producer - to help us support our ambitious plans.

ABOUT THE ROLE:

The  Senior Producer will support SCA’s Artistic Director in the effective delivery of all SCA activity, from planning to delivery review, whilst providing effective event support. You will supervise and manage a small team.

As Senior Producer you will work collaboratively with creative organisations and practitioners; be skilled at building relationships with speed and credibility with people at all levels, cultivating strong relationships with UK, international partners and venues alongside developing new partnerships. You will also support the Artistic Director to oversee and manage events and projects.

You will be a creative, collaborative and ideas driven individual, confident in managing people and multiple priorities, with extensive experience of producing complex productions with a range of partners.

What you will be responsible for:

• Identify artistic opportunities that further SCA artistic ambitions, nationally, internationally and digitally by developing partnerships and prospecting leads 

• Work with the wider SCA freelance team (production manager, tech etc) to deliver diverse commissions, programme strands and ideas across multiple interdisciplinary artforms. 

• In collaboration with the Artistic Director establish new relationships with potential partners and companies, programmers and producers, nationally and internationally. 

• Identify the best way to develop each project, and be the first point of contact for events and projects that are taking place locally

• Ensure artists SCA is working with are supported, communicated with, and managed to ensure the best possible experience.

• Manage event/project budgets liaising with the Executive Director providing regular and accurate updates. 

• Manage and champion representation, accessibility and inclusion across the Producing Process including setting frameworks for accountability and monitoring. 

• Ensure effective internal production communication between the SCA team, artists, production partners and staff 

• Ensure projects are delivered on time and on budget 

• Work with the SCA team to collect data for Arts Council England and other funders as 

• Lead on projects that include community engagement and meet with the local community champions and figures to profile build and develop relationships, including schools and our work within schools 

• Represent the company at cultural, city council and Arts Council meetings as required locally and nationally

• Work with partner venues to ensure all spaces for projects, including workshops, rehearsals and technical support are booked 

• Work with the Production manager for site specific delivery to ensure the technical and production requirements for the artists are met. 

• Liaise with the artists to understand who is attending, what their production and technical requirements are and liaise with venues and SCA staff with regards to implementing this. 

• Liaise and work with the operations manager with regards to contracting of artists, freelance staff and access to Port Hope. 

• Advance planning of production schedules in conjunction with the Operations Manger and Studio Assistant to ensure that events can be set up in good time.

• Other producing responsibilities as required

ABOUT YOU:

• Demonstrated achievement of results in proactive partnership, stakeholder and business development

• Previous responsibility for contracting and financial oversight

• Experience of financial monitoring

• Experience of managing projects and large-scale events 

• Working knowledge and understanding of operational delivery linked to projects and programmes, including the development of systems, policies and procedures and ensuring compliance

• Experience of monitoring, evaluation and reporting, including to funders and Trustees, and specifically liaising with, and reporting to Arts Council England

• Excellent organisation and leadership skills, with the ability to balance and prioritise a diverse workload, 

• Be competent across IT and software, including a strong working knowledge of Microsoft Office

• Willingness to learn other software programmes and digital tools quickly as needed (Arts Council England interfaces)

• Demonstrable interest in community engagement, representation and inclusion

• Be an effective communicator, able to build and maintain relationships with colleagues, agencies and partners

• Have a can-do attitude to working in small and busy team structure, with experience of working on multiple work strands with competing demands with people from all walks of life

• A personal and professional interest in arts, culture and heritage

• Familiarity with and appreciation of diverse cultures and faith in all its forms

• Understanding and appreciation of the brand, vision and values of SCA – set out in outline here

• Experience of managing staff and personnel procedures

• Flexibility and an ability to self-manage and self-motivate

This role requires you to to be based in, or able to move within commuting distance of Birmingham.

WHAT YOU CAN EXPECT FROM US:

• Opportunity to shape and build our internal processes.

• Opportunity to work for an organisation that is committed to serving our community.

• Multiple opportunities to connect, grow, and develop.

• Enhanced annual leave.

• Opportunity to work flexibly.

We’re All About Equal Opportunities:

We know that a successful team is made up of diverse people, able to be their authentic selves. 

Interviews will be guaranteed for all candidates meeting the basic criteria linked to the person specification provided in relevant job description. SCA aims to reflect all of the city of Birmingham’s communities in our workforce and in particular those from a diverse background.

If you believe that you meet the minimum requirements of the role, you are warmly encouraged to apply. In addition, SCA is committed to meeting your access, inclusion, and support needs. Please share with us any access and support needs and reasonable adjustments that will support you during this process and we will work with you to ensure that your support needs are met.

To support us with our monitoring processes, please complete the anonymous equal opportunities form available via our website. 

How to apply:

To apply please submit your CV.

We would also love to find out more about you and why you have applied so please also write (up to 1 page) your answers to the following questions (select 3 questions max):

• Tell us what excites you the most about Soul City Arts?

• Tell us more about you and your interest in this specific role?

• Please provide up to three examples of your experience which you believe best demonstrates your ability to deliver the role for which you have applied?

• Tell us about a recent creative experience that you really enjoyed?

• What does community and inclusion mean to you?

If you prefer, you can record your answers to your selected questions on a video of no more than 4 minutes.

Timescales

Deadline: Monday 15th July 2024.

Interviews: We will conduct informal telephone interviews with you first. In person interviews for shortlisted candidates taking place week commencing Monday 15th July.

Role Commencement: As soon as possible after the offer is made.

Job Title: Membership and Elections Manager

Reports to: Head of People and Resources

Line reports: Membership Administrator

Contract terms: 35 hours per week 

Salary: £53,694-£55,168

Location: London based with hybrid working

 The Royal College of Ophthalmologists (RCOphth) is a membership organisation and the voice of the profession, with over 4,000 members in the UK and overseas. Our role is to champion the specialty, set standards of training and practice, and influence change to make a difference to the lives of patients with eye conditions.

Main Purpose

This role is an exciting opportunity for you to play a leading role in the development and delivery of our new membership strategy. You will understand membership dynamics and ensure members experience a personalised approach that guarantees value to them.

You will work closely with colleagues to ensure that the membership offer and experience is optimised. This includes our regional and devolved nation leads, where you will support our activities, recruitment and engagement of members in these areas.

You will drive member engagement and lead the recruitment and onboarding of new members to the College as well as manage the promotion and election process for member opportunities within the college.

You will also represent the college both nationally and internationally, working closely with the Head of Communications and Engagement to build on our presence and voice, reaching new audiences and attracting new members.

Key responsibilities

•  manage resources and budgets, working collaboratively with internal and external stakeholders while developing and delivering strategic and tactical plans
• deliver the college membership strategy, working to ensure relevant employees and College members are involved in the activities identified to drive innovation and improvements
• provide clear and concise membership reporting to help key stakeholders understand our membership position and any areas of concern or opportunities for growth
• ensure membership value proposition is clearly communicated and understood across the organisation and ensure all website content is up to date and consistent
• keep abreast of best practice in membership recruitment, retention and the external environment through networking and professional development opportunities
• ·analyse member data, survey outputs and external environment to identify trends, gain insights and intelligence which inform the value proposition
• support communications and engagement team on member segmentation and lead on the development of automated personal and targeting messaging at appropriate stages in the membership life cycle
• actively promote the diversity of members by identifying and removing barriers and acting internally and externally as a champion for equity, diversity and inclusion
• manage a £1m+ budget, including achieving income targets and monitoring expenditure against forecast
• manage the Membership Working Group to maximise strategic impact and new approaches to membership services
• oversee the collection of annual membership subscription fee which account for almost a third of the Colleges annual income
• work collaboratively with colleagues both internally and externally to organise national, regional and international opportunities to grow our membership. Travel extensively to represent the college and promote the member offer at these events
• lead and support the team, including through the identification and delivery of professional development opportunities
• manage the integrity of membership data in compliance with UK GDPR

Elections

• plan and organise the College elections, working collaboratively with all relevant departments and committee managers to ensure a seamless recruitment process
• drive member engagement during elections through clear communication, marketing of opportunities and outreach to eligible members
• communicate with unsuccessful election applicants to sensitively inform them of the election result and ensure they remain an engaged member and signpost them to other opportunities that may be suitable for them
• ensure equity, diversity and inclusion is at the core of our recruitment processes to ensure the college governance structure is representative of our membership and wider society
• maintain an overview of all committee appointments and vacancies
• manage the onboarding process of new appointments with the support of the College Executive Assistant
• measure and monitor election rounds to report successes as well as identify future opportunities and implement improvements to systems and processes
• provide election reports and insights to the Board, Honorary Secretary and SMT when required

To undertake other duties as required:  

• Undertake any other reasonable duties as required by the College
• Regular travel is expected, including attendance at events, Conferences and overnight stays. Working outside normal hours may also be required from time to time on key projects 

Person Specification

Knowledge, Qualifications and Experience

• strategic experience in a membership or donor-based organisation
• processing direct debit subscriptions
• CRM and/or membership databases knowledge
• leadership & management qualification or relevant experience

Skills and Abilities

• a proven track record of delivering positive results in a membership environment
• ability to deliver strategic aims/priorities and meet challenging targets
• can use discretion and apply guidelines sensibly and consistently
• ability to work accurately and methodically under pressure and with conflicting demands
• can deal with a varied workload, multi-task and work to tight deadlines
• ability to work and communicate effectively with people at all levels, including staff and clinicians

Personal attributes

• work professionally and ethically in line with our values of Inclusion Integrity, Innovation and Improvement
• support the Head of People and Resources with other aspects of the department’s work
• participate in personal and organisational development activities
• commitment to equity, diversity and inclusion with an understanding of how this applies to own area of work
• committed to continuing professional development
• solution orientated with a drive to find opportunities for improvement and innovation

Inclusion and Diversity statement 

RCOphth is committed to encouraging inclusion, equity and diversity among our staff, and eliminating unlawful discrimination, harassment and victimisation by complying with the Equality Act 2010. We want a working environment where individual differences and the contributions of all staff are recognised and valued. To do this, we will proactively tackle discrimination and disadvantage and ensure that no individual or group is directly or indirectly discriminated against for any reason. We expect all employees to champion and live our values through their work at every opportunity.  

Our values are: 

Inclusion

• actively welcoming a diversity of experiences and perspectives
• everyone being respected and encouraged to participate regardless of their background or role

Integrity

• being open and honest, demonstrating accountability in all its work
• evidenced-based and transparent decision-making, utilising a range of data, information, expertise and experience

Innovation

• creating novel opportunities to advance and deliver on its aims, anticipating changing circumstances
• actively welcoming fresh ideas and approaches
• fostering a climate of ambition and excellence drawing on expertise from across the College’s communities

Improvement

• being a learning organisation, reflecting on both successes and mistakes
• continuous and sustainable development across all its activities

 

Staff benefits

We offer a friendly and supportive working environment and make sure our employees are well looked after with a great benefits package, which includes:

Work life balance and family friendly benefits:

• Hybrid working ( 2 days in the office, three from home)
• 25 days of annual leave, increasing to 30 days with length of service (plus bank holidays and office closure between Xmas and New Year)
• 1 day of paid leave to move house
• Enhanced parental leave

Planning for your future:

• Employer pension contributions are double the employees, up to a maximum employer contribution of 12%.
• Life assurance of 4x of base salary

Career development

• All staff are offered opportunities for learning and development, in addition to a comprehensive e-learning package
•  Study loans

Travel

• Season ticket loan
• Cycle to work scheme

Wellbeing

• Summer Fridays (staff can finish 90 minutes early from 17th July – 31st August)
• Enhanced Employee Assistance Programme (with access to free counselling sessions)
• Health cash plan

How to apply

Please submit a 2-page CV and 1-page covering letter  The cover letter must explain what makes you suitable for the role. Please use the Job Description for reference.

Interviews will be held at our office in Euston on Monday 15 July. Please indicate if you are likely to need any reasonable adjustments to successfully complete this interview.

Applicants must already have the right to work within the UK without restriction. Only shortlisted candidates will be contacted.

The closing date for applications is 12noon 8 July.

 

• An exciting opportunity to work in a hybrid Accounts team
• Excellent benefits

About Our Client

The Honourable Society of Gray's Inn, commonly known as Gray's Inn, is one of the four Inns of Court (professional associations for barristers and judges) in London. To be called to the bar in order to practise as a barrister in England and Wales, an individual must belong to one of these inns.

Job Description

• Provide advice and support to the Director of Finance.
• Control of the property management software and responsibility for issuing accurate billing of rents, service charges and insurance to tenants.
• Working closely with Estates team in the management of debtors and tenant service charges.
• Have responsibility for the annual reconciliation of service charges and liaising with the Auditors in the production of Service Charge Certificates.
• Liaising with Finance teams for outsourced provision of Estates services.
• Liaising with the catering team in the maintenance of private function deposits, billing of their clients and debtors.
• Responsibility for the billing of the quarterly Bench Commons (members) accounts.
• Daily Bank reconciliations and the collation and posting of all daily income from Hall Lunch, Bar and parking.
• Management of Direct Debit collections.
• Completion of month and year end procedures on a timely basis including reconciliation of Paypal income; monthly and annual recharges, invoicing for parking permits.
• Payment of annual scholarship awards.
• Assist in the year end audit programme for the Inn, Scholarships Trust and Charitable Trust.
• Provide income analysis to support in the preparation of annual budgets.
• Understanding of the VAT coding and reporting requirements (partial recovery) to ensure accurate coding of invoices.
• Working closely with the other finance team members (Management Accountant and Accounts Assistant) providing cover where necessary.

The Successful Applicant

The successful candidate will have the following...

• High levels of literacy and numeracy.
• Excellent communications skills.
• Ability to contribute positively to the work of the team and work supportively, co-operatively and collaboratively with colleagues.
• Ability to work on own initiative within the parameters of the role.
• Ability and willingness to learn new skills.
• Experience or knowledge of a similar working environment, landed estate including service charge accounting.

What's on Offer

The Inn offers 33 days annual leave and an 8% pension contribution among other benefits.

Where specific UK qualifications are required we will take into account overseas equivalents. All third party applications will be forwarded to Page Personnel.

6 Month Fixed Term Contract until December 2024

Full Time

37 hours per week to include some weekend working

£25,253.25 per annum - with annual progression up to £25,963.02 per annum

Location - Exmouth Shop

We offer many enhanced benefits including:

-28 days holiday a year, plus Bank Holidays

-Stakeholder pension scheme with matching contributions up to 8%

-Free confidential counselling service: available to all staff and volunteers

-Opportunity for all managers to join our Bespoke Management Development Programme - Compass

Full details about our benefits can be found on our website.

We are looking for a Temporary Shop Manager to work alongside the Assistant Shop Manager in our Exmouth shop on a 6 month Fixed Term basis. Are you self motivated with strong interpersonal skills and thrive on challenges and opportunities that come with assisting in the running of a shop? Can you assist the Shop Team in driving sales and profits and able to work closely with staff and Volunteers to ensure we deliver the best level of customer service over the summer months.

We are looking for someone who loves working with people and has the ability to lead, inspire and empower people around them. We are looking for someone who is friendly and positive in their approach and can instil an energy to those around them. Have you got a creative ability that you can bring to the role?

You will make a real difference to young people in England by helping to raise vital funds needed to support our frontline work.

It is important that you have good communication skills both inside and outside the shop, reaching out to the local community to help build support for the shop.

If you have what it takes to work hard but have some fun along the way, and support your Shop team to be the best, then this is the place for you!

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

We look forward to receiving your application.

The Children's Society is committed to Safer Recruitment and as such a range of pre-employment checks will be conducted in line with recommendations made by the Bichard Enquiry, and current best practice. To include a basic DBS check, these will be required before employment can commence.

This vacancy closes at midnight on Thursday 25th July. If, after 14 days, we have received enough applications we reserve the right to close the vacancy on Thursday 11th July.

Interview date to be confirmed.

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