Programme Administrator Jobs in Liverpool

SCIE Vision

We are committed to building a society which enables people who draw on social care to live fulfilling lives.

At the SCIE, we are driven by our values:

· Progressive – always learning and developing.

· Inclusive – working together for equality, diversity, and fairness.

· Credible – evidence-based, robust, and reliable.

· Transparent – open and honest.

The role:

A great opportunity for you to join our small dynamic team and make a real difference to the future of care and support by:

• Monitor TLAP work programme, milestones, and risks.
• Report TLAP programme delivery to government and funders.
• Provide Business Support to TLAP Programme Board and ensure governance compliance.
• Co-produce business and finance policies and processes with team, National Coproduction Advisory Group and SCIE finance and HR teams.
• Manage TLAP core team functions and budgets.
• Plan and support delivery of national TLAP events.
• Line manage Business Administrative Officer and deputise for Head of PMO

What we are looking for:

· At least 10 years experience working in administrative roles

· Commitment to equity, diversity, and inclusion

· Experience of working in coproduction with people with lived experience

· Experience of coproducing processes and procedures with various stakeholders

· Skilled in all aspects of administration and budget management

· Experience of using ICT effectively

What we offer in return.

We offer excellent staff benefits including a competitive salary and homeworking allowance. We provide an employer pension contribution above the statutory minimum, an award-winning employee assistance programme, and an attractive holiday package which rises with length of service.

If you would like to access the application form in a different format or if would like any assistance that might help improve your experience while completing the application, please contact us 

The Talent Set are delighted to be working with Barnardo’s to find their Senior In Memory & Legacy Marketing Executive.

Barnardo’s offer a fully remote working environment, with occasional travel to their offices for meetings.

Reporting into the Legacy Marketing Manager, you will lead and manage the regular recruitment of in-memory supporters via a range of channels including direct mail, telemarketing, broadcast and digital media, events and other channels. You will be responsible for excellent supporter stewardship and developing the free wills programme.

Key Responsibilities:

· To lead on creating and implementing a new offline and online in[1]memory marketing and stewardship programme which will include: managing data selection briefs, creating creative briefs, developing content and artwork using internal or external resources and liaising with other teams as appropriate.

· Manage the administration of and reporting on the Free Will-writing schemes. Manage the promotion of the Free Will schemes in direct mail, telemarketing campaigns as well in digital channels.

· Manage Barnardo’s in-memory digital journeys, working with Barnardo’s Digital Fundraising team to manage website content, optimise website user experience and develop digital journeys.

· With the support of the Legacy Marketing Manager, develop and test a legacy events programme.

· Ensure accurate data input of supporter information on the supporter database, supporting the capture of response data into results spreadsheets, monitoring and circulating results. Responsible for collating monthly reports and other reports for the Team as appropriate.

· Manage fulfilment and thanking processes, ensuring that all donors are thanked with appropriate sensitivity using online and offline communication channels.

· To support the overall Legacies team promotion of the importance of gifts in Wills and in-memory giving to internal and external audiences.

Person Specification:

· Highly desirable to have in-memory experience and Legacy Marketing knowledge, ideally gained in a large organisation, and a strong understanding of Direct Marketing, with a track-record of success.

· Experience of managing direct marketing campaigns across a wide range of media, including managing creative production, writing data briefs, managing print production and monitoring results.

· Experience of using data and insight to inform future plans.

· Experience of influencing and negotiating with stakeholders that have differing priorities across departments in order to achieve common goals.

· Ability to accurately input data, maintain systems and report from team databases.

· Effective and sensitive relationship management of legacy and in-memory supporters.

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

Recently featured as an Escape the City Top 100 Places to Work, The Girls’ Network is an award-winning charity with a large and growing network of supporters, mentors and schools across eight regions of England.

We are now looking for a Network Manager to join us in the Sussex region.

FUNCTION: Delivering our successful mentoring programmes in Sussex, with some work across the wider South Easst region also.

WHERE THE ROLE FITS: Reporting to: South Senior Network Manager

PAY BAND: £27,825 per annum

CONTRACT: Short Term Contract - 6 months to cover internal secondment

HOURS: 5 days per week, 37.5 hours (with some evening work)

LOCATION: Home based with weekly travel to schools and partners in Sussex. (Access to own vehicle useful)

WHAT WE DO

Young people from lower income families are 40% less likely to go to University than wealthier peers (Dept for Education, 2020) which can have a lifelong impact on earning potential. Covid-19 has deepened inequalities (Social Mobility Foundation, 2022) and negatively impacted on young people's wellbeing (GirlGuiding, 2020). We believe that no girls should have their futures limited by their gender, sex, ethnicity, background, or parental income and they should be supported to realise their ambitions, to discover their self-worth, and to develop their capacity to shape their world and their futures.

We work in communities of least advantage across England to deliver two core programmes to achieve this vision. Through our mentoring programme we connect 14-19 year old girls with a mentor and a wider network of role models who are women and deliver opportunities which help them to build life skills and nurture their ambitions. Based on the idea that 'you can't be what you can't see', our mentors often help girls to broaden their horizons and create a more positive vision of their futures. After the programme, the mentees can join a free, lifelong network of support - our Ambassador Community, which offers further opportunities to reach their goals, build their confidence and to share their voices and experiences.

Our programmes help girls and young women to develop the knowledge, skills, self-belief and opportunities to thrive, and to be supported as part of a network that champions them and ensures their voices are heard.

THE ROLE

This is an exciting role joining a Programme Team of 15 staff based throughout the UK. There is a small team of three based in the South. You will work closely and collaborate with the other Network Managers and share some priorities across the region, working to develop the region as a whole. The purpose of this role is to facilitate good relationships between the mentors and mentees in the region. 70-80% of the role is about relationship building (with schools, mentors and partners), coordination and the tracking/ administration of those relationships. 15-20% of the role is direct delivery with the girls in the region. You will play a crucial role setting up our Autumn 121 mentoring programmes, liaising with schools, recruiting mentors and ensuring that we have the right mentors for the mentees on programme. You will also deliver our workshop programme within the area.

Mentoring programme

• Manage overall success of the cohorts (groups of mentees and mentors) in your region, including coordinating and administering events and communications for cohorts in your area.
• Deliver engaging on-boarding sessions for mentees.
• Deliver events and workshops for mentees.
• Deliver matching of mentees and mentors at in-person events or virtually.
• Work with the wider programme team to train mentors.
• Support mentors once matched through regular check-ins, monthly emails and ad-hoc conversations.
• Collect data to track the progress, and impact of, mentoring relationships.
• Support mentors with safeguarding concerns, following The Girls’ Network. process in line with our child protection policy.
• Develop effective relationships with schools, on-boarding, supporting and retaining the partnerships.

Partnerships

• Work with the Senior Network Manager in your area to identify professional partnerships and sponsorship with local and national businesses.
• Work with your Senior Network Manager to identify a recruitment and retention plan for your area including key partners to work with.
• Be an active presence in the community, attending events and networks to encourage local women to mentor on our programme.

The Girls’ Network reputation and network

• Advocate The Girls’ Network at every opportunity particularly at in person networking events and on social media
• Identify opportunities to build the reputation of The Girls’ Network in Birmingham and through events and networking
• Report significant successes and achievements to relevant staff members

Ongoing success of The Girls’ Network

• Work with the Programme Team to identify key areas for programme development
• Opportunities to get involved in programme and wider organisational projects
• Understand the development of school initiatives nationally and in your region, and understand their impact and implications for The Girls’ Network programmes
• Attend programme and whole team meetings and team days
• Maintain and champion a girls-centred way of working

WHAT YOU WILL BRING TO THE ROLE

Essential skills, knowledge and attributes

• You are deeply passionate and driven to achieve equal opportunities for all and will keep the girls we work with at the heart of your work
• You are able to build and manage a number of relationships with a variety of different people and are confident speaking to both young people and adults within schools and businesses
• You are comfortable with facilitating group sessions and delivering training sessions in person or online
• You have project or programme management experience and are able to prioritise conflicting priorities
• You are target oriented and will work towards achieving objectives and key results (OKRs) for the region
• You are a fast learner and able to take on a busy schedule of work from the onset.

Desirable skills, knowledge and attributes

• You are flexible in your approach to working with a small organisation and understand the time and resource limitations
• You have safeguarding knowledge and experience
• You have experience of Salesforce or another CRM system

OUR BENEFITS

We want to help everyone achieve more at work as well as in their personal lives and in their wider career, so that they feel proud of the part they play at The Girls' Network. We are committed to providing equality of opportunity in employment and to developing working practices and policies that support work-life balance.

Benefits

• Pension scheme; employer contribution of 3% and employee of 5%
• 27 holiday days per year, plus public holidays (pro-rata)
• Extended and comprehensive sick pay policy
• Enhanced Family Leave pay policy

Learning & Development

• Annual training budget upon completion of your probation period (pro rata)
• Professional development support and allocated time off for training
• Continual learning and development through team days and whole staff training.

The Way We Work

• Flexible working policy: we respect that people have commitments and provide flexible working hours through discussion
• A positive and supportive team culture, regular check-ins and optional social events
• Working from home allowance to support you with essential tech needs
• We support you with a Girls’ Network buddy who you can reach out to beyond the induction period.

OUR VALUES

• We are young-person centered: our work and our decisions are centered around the girls and young women that we serve
• We are curious: we listen, we learn, and we do something about it
• We are unashamedly ourselves: we are authentic and celebrate each other for who we are
• We are ambitious and courageous: we know that might mean doing things differently or taking a risk. We acknowledge our strengths and when we need help
• We believe in the power of connection: that we can achieve more by working together.

YOU CAN'T BE WHAT YOU CAN'T SEE

We want to ensure that our team is inclusive and representative of the girls we work with, so we particularly welcome applications from individuals who have experienced of one or more of the following: being from a low-income family; have received free school meal; being the first in your family to go to University; identify as Black, Asian or another ethnic minority background. We have an active and cross organisational Equity, Diversion and Inclusion Strategy in place. We are a proud supporter of Show the Salary and The Halo Code.

HOW TO APPLY

Please visit our website to read the candidtae pack and see instructions on how to apply

• Final deadline: 9am Thursday 8th August.
• Interview dates: 14th or 15th August.

The Artswork Professional Development team contributes significantly to Artswork’s income generation and successful reputation. We provide in person, online and asynchronous training for organisations and individuals working within the creative industries and beyond. Recent clients have included Southbank, Shakespeare’s Globe and Bristol Beacon. We are now seeking a Customer Relations & Finance Lead to join our learning team which works on one of the three key strands of the organisation.

You will need to be highly organised, detail orientated with a background in financial administration and have experience of working within a customer focussed environment.

As a dynamic team focussed on growth, we are looking for someone who will also bring ideas and contribute to the overall direction and strategy of Artswork Professional Development.

Recently featured as an Escape the City Top 100 Places to Work, The Girls’ Network is an award-winning charity with a large and growing network of supporters, mentors and schools across eight regions of England.

We are now looking for a Network Manager to join us in the North West.

FUNCTION: Delivering our successful mentoring programmes in Merseyside, with some work across the wider NW region also.

WHERE THE ROLE FITS: Reporting to: North Senior Network Manager

PAY BAND: £27,825 per annum

CONTRACT: Permanent

HOURS: 5 days per week, 37.5 hours (with some evening work)

LOCATION: Home based with weekly travel to schools and partners in Merseyside and the wider North West region (Access to own vehicle required). 

WHAT WE DO

Young people from lower income families are 40% less likely to go to University than wealthier peers (Dept for Education, 2020) which can have a lifelong impact on earning potential. Covid-19 has deepened inequalities (Social Mobility Foundation, 2022) and negatively impacted on young people's wellbeing (GirlGuiding, 2020). We believe that no girls should have their futures limited by their gender, sex, ethnicity, background, or parental income and they should be supported to realise their ambitions, to discover their self-worth, and to develop their capacity to shape their world and their futures.

We work in communities of least advantage across England to deliver two core programmes to achieve this vision. Through our mentoring programme we connect 14-19 year old girls with a mentor and a wider network of role models who are women and deliver opportunities which help them to build life skills and nurture their ambitions. Based on the idea that 'you can't be what you can't see', our mentors often help girls to broaden their horizons and create a more positive vision of their futures. After the programme, the mentees can join a free, lifelong network of support - our Ambassador Community, which offers further opportunities to reach their goals, build their confidence and to share their voices and experiences.

Our programmes help girls and young women to develop the knowledge, skills, self-belief and opportunities to thrive, and to be supported as part of a network that champions them and ensures their voices are heard.

THE ROLE

This is an exciting role joining a Programme Team of 15 staff based throughout the UK. There is a small team of three based in the South. You will work closely and collaborate with the other Network Managers and share some priorities across the region, working to develop the region as a whole. The purpose of this role is to facilitate good relationships between the mentors and mentees in the region. 70-80% of the role is about relationship building (with schools, mentors and partners), coordination and the tracking/ administration of those relationships. 15-20% of the role is direct delivery with the girls in the region. You will play a crucial role setting up our Autumn 121 mentoring programmes, liaising with schools, recruiting mentors and ensuring that we have the right mentors for the mentees on programme. You will also deliver our workshop programme within the area.

Mentoring programme

• Manage overall success of the cohorts (groups of mentees and mentors) in your region, including coordinating and administering events and communications for cohorts in your area.
• Deliver engaging on-boarding sessions for mentees.
• Deliver events and workshops for mentees.
• Deliver matching of mentees and mentors at in-person events or virtually.
• Work with the wider programme team to train mentors.
• Support mentors once matched through regular check-ins, monthly emails and ad-hoc conversations.
• Collect data to track the progress, and impact of, mentoring relationships.
• Support mentors with safeguarding concerns, following The Girls’ Network. process in line with our child protection policy.
• Develop effective relationships with schools, on-boarding, supporting and retaining the partnerships.

Partnerships

• Work with the Senior Network Manager in your area to identify professional partnerships and sponsorship with local and national businesses.
• Work with your Senior Network Manager to identify a recruitment and retention plan for your area including key partners to work with.
• Be an active presence in the community, attending events and networks to encourage local women to mentor on our programme.

The Girls’ Network reputation and network

• Advocate The Girls’ Network at every opportunity particularly at in person networking events and on social media.
• Identify opportunities to build the reputation of The Girls’ Network in Birmingham and through events and networking.
• Report significant successes and achievements to relevant staff members.

Ongoing success of The Girls’ Network

• Work with the Programme Team to identify key areas for programme development
• Opportunities to get involved in programme and wider organisational projects
• Understand the development of school initiatives nationally and in your region, and understand their impact and implications for The Girls’ Network programmes
• Attend programme and whole team meetings and team days
• Maintain and champion a girls-centred way of working

WHAT YOU WILL BRING TO THE ROLE

Essential skills, knowledge and attributes

• You are deeply passionate and driven to achieve equal opportunities for all and will keep the girls we work with at the heart of your work
• You are able to build and manage a number of relationships with a variety of different people and are confident speaking to both young people and adults within schools and businesses
• You are comfortable with facilitating group sessions and delivering training sessions in person or online
• You have project or programme management experience and are able to prioritise conflicting priorities
• You are target oriented and will work towards achieving objectives and key results (OKRs) for the region

Desirable skills, knowledge and attributes

• You are flexible in your approach to working with a small organisation and understand the time and resource limitations
• You have safeguarding knowledge and experience
• You have experience of Salesforce or another CRM system

OUR BENEFITS

We want to help everyone achieve more at work as well as in their personal lives and in their wider career, so that they feel proud of the part they play at The Girls' Network. We are committed to providing equality of opportunity in employment and to developing working practices and policies that support work-life balance.

Benefits

• Pension scheme; employer contribution of 3% and employee of 5%
• 27 holiday days per year, plus public holidays (pro-rata)
• Extended and comprehensive sick pay policy
• Enhanced Family Leave pay policy

Learning & Development

• Annual training budget upon completion of your probation period (pro rata)
• Professional development support and allocated time off for training
• Continual learning and development through team days and whole staff training.

The Way We Work

• Flexible working policy: we respect that people have commitments and provide flexible working hours through discussion
• A positive and supportive team culture, regular check-ins and optional social events
• Working from home allowance to support you with essential tech needs
• We support you with a Girls’ Network buddy who you can reach out to beyond the induction period.

OUR VALUES

• We are young-person centered: our work and our decisions are centered around the girls and young women that we serve
• We are curious: we listen, we learn, and we do something about it
• We are unashamedly ourselves: we are authentic and celebrate each other for who we are
• We are ambitious and courageous: we know that might mean doing things differently or taking a risk. We acknowledge our strengths and when we need help
• We believe in the power of connection: that we can achieve more by working together.

YOU CAN'T BE WHAT YOU CAN'T SEE

We want to ensure that our team is inclusive and representative of the girls we work with, so we particularly welcome applications from individuals who have experienced of one or more of the following: being from a low-income family; have received free school meal; being the first in your family to go to University; identify as Black, Asian or another ethnic minority background. We have an active and cross organisational Equity, Diversion and Inclusion Strategy in place. We are a proud supporter of Show the Salary and The Halo Code.

HOW TO APPLY

Please visit our website for the candidate pack and details on how to apply

• Final deadline is 9am Thursday 15th August.
• Interview dates: w/c 19th August

About Us

Bridges Outcomes Partnerships (BOP) is a not-for-profit social enterprise that works alongside Government, community groups and specialist Delivery partners to design and deliver vital services that support people to improve their lives, in areas ranging from housing and employment to education and health & wellbeing.

The role of BOP spans project development (working with Government and others to design and launch the service), project management (coordinating the delivery phase, managing performance, and liaising with the various stakeholders) and project finance (funding the project until it starts to earn outcomes payments). Our own funding comes from a group of pioneering social investors, including The Office for Civil Society, Big Society Capital, Pilotlight, Trust for London, who, like us, are motivated by improving lives and changing the system for the better.

This is an exciting opportunity for someone who wants to make a difference and is passionate about using data to change lives.

About the opportunity

As an Impact Analyst, you will work within a team across 2-3 social impact projects initially. An example of one of the programmes you will become a key part of delivering is a community based, preventative emotional resilience and wellbeing pilot called Turning Tides.

Turning Tides is a two-year pilot programme testing innovative means of protecting and promoting the mental health and wellbeing of vulnerable young people along the North Yorkshire Coast. The programme leverages local organisations and their expertise, providing each young person a dedicated coach who works to identify a participant's strengths and ambitions – and takes a community-based asset development approach to match those goals with opportunities in the local area.

Responsibilities

Your responsibilities will include.

· Overseeing all data related aspects of the programme including data collection, extraction, cleaning, analysis, reporting, and presentation.

· Gathering and analysing quantitative and qualitative data to measure the impact of service innovations for the programmes you are working across. Produce regular reports and insights that aid decision making to continuously improve programme design.

· Taking initiative to propose and implement relevant analyses to the project to maximise positive impact for participants with the programmes you are supporting.

· Building relationships and working at times directly with Delivery Partners (VCSE organisations who are delivering the frontline services for the programme) to ensure they are able to use the data systems accurately and effectively,

· Identifying opportunities for process automation and improving utilisation of management data by colleagues across the programme.

· Supporting the Programme Lead on all operational and project management needs, including coordination of team activities and providing other administrative support.

· Working with the Investment Lead and colleagues in Finance, to ensure invoices for outcomes achieved by participants within programmes are processed.

· Engaging with other analysts across BOP to share learnings from your own project and implement learnings from other projects in your own.

Competencies

To take on the above responsibilities, we will be looking for you to demonstrate strengths in the following competencies:

· Curious and Inquisitive: You crave knowledge and consistently seek learning opportunities.  You look for patterns and ask questions that nobody else has thought to ask.

· Data and Analytical Skills: You are good with numerical data and analysis and are able to accurately assimilate information and develop critical insights to inform decisions.

· Passion and desire to make a positive difference to the lives of vulnerable people.

· Problem Solving: You can make sense of something complex and recommend practical solutions.

· Adaptable:  You can adapt easily to changes in work. You are flexible and act as an advocate for change.

· Communication: You can confidently communicate your ideas verbally and in writing. You can simplify complexities and adapt your communication so others can understand.

· Autonomy: You take ownership of your tasks and can plan and manage your own time to achieve them.

· Relationship Building and Teamwork: You can build credible and trusting relationships both internally and externally.

· Attention to Detail: You are detail focussed and you ensure the work you produce is accurate and of a high quality.

· IT and Data Analytic Skills: You have a strong working knowledge and understanding of Excel and PowerPoint, and you embrace the opportunity to learn new IT applications.

·  Previous Power BI experience would be advantageous.

What we will offer you

• We are a flexible employer and we will support you to ensure you achieve a healthy work life balance.

• You will be joining an incredibly dedicated, vibrant, dynamic and talented team of people who are deeply passionate about services which improve people’s lives and public sector reform.

• You will get 25 days’ annual leave plus 8 days for bank holidays plus a birthday leave day and 2 additional ‘gifted’ day/s between Christmas and New Year.

• We offer a Salary Sacrifice Pension Scheme.

• We offer 4 x Life Insurance, Income Protection Insurance and Wellbeing benefits & resources.

• We also offer Private Medical Insurance on successful completion of your probation period.

• You will be able to access Learning and Development opportunities.

PLEASE NOTE: We are only accepting applications through our recruitment platform Applied.

First round interviews are likely to take place 15th/16th August and potentially w/c 19th August

About Wasps Legends Charitable Foundation

Wasps Legends Charitable Foundation was founded in 2012 with the sole aim of giving back to a remarkable community. Through an extensive programme of fundraising events, the foundation has raised over a million pounds for over 70 deserving causes who align with the foundation’s vision of changing lives through the spirit of Rugby. We are immensely proud of our impact and we invite you to apply for the position of Business Development Manager to help drive future growth of the foundation to enable us to continue to make a meaningful difference in the lives of those who need it most.

About the role

We are an equal opportunities employer, committed to growing the diversity within our foundation and an environment within which our employees can thrive.  The safeguarding and welfare of our team and supporters is paramount. We expect all employees and volunteers to share these commitments.

You will be responsible for long term membership and commercial growth across the Foundation. You will implement an effective approach that expands our reach, strengthens existing relationships and builds networks to help facilitate new charity opportunities that actively benefit the Foundation.

You will be responsible for manging and developing a portfolio of existing fundraising donors, deepening their relationship with the Foundation and upscaling donated gifts as well as developing a healthy pipeline of new donors with a view to increasing our fundraising portfolio. 

You will also work with our Head of Foundation to help deliver a successful, diverse and fulfilled events programme to drive fundraising, engage existing members and corporate sponsors as well as attract prospective new donors to our Foundation.

Responsibilities

· Cultivate and maintain relationships with individual donors (including members), major donors, corporate sponsors, and other foundations/benefactors.

· Review and relaunch the Foundation’s Corporate Partner Programme to generate significant commercial growth

· Review and remarket the Foundation’s Membership Programme expanding our supporter base year on year.

· Help develop and implement effective fundraising strategies to coincide with these relaunches to enable us to meet annual fundraising goals.

· Manage donor, corporate partner and membership databases including the membership benefit programme.

· Assist in creating a calendar of fundraising events that generate income and cultivate our supporter base

· Convert one-off donors and event attendees into regular donors and/or members.

· Monitor and evaluate member, commercial and fundraising performance.

· Build out a Wasps Legends Ambassador Programme which helps facilitate revenue growth.

· Perform administrative duties to support the Head of Foundation and Chair where applicable.

Experience

· Experience in individual fundraising, donor relations, or related fields.

· Knowledge of current trends and best practices in individual giving and philanthropy.

· Experience in being proactive to actively seek and secure new business development opportunities

· Experience in Event Management; including budget creation, venue sourcing through to event delivery.

· Strong organisational and project management skills.

· Strong written and verbal communication skills.

· Excellent interpersonal and relationship-building abilities.

Further Details 

Job Type: Full-time, Permanent

Work Location: Remote Working

Schedule: Monday to Friday (but flexibility to work weekends and evenings when events are on)

Pay: £35,000 per year

Bonus Scheme: You will be eligible for the Wasps Legends Bonus Scheme which will award a discretionary bonus relative to performance where applicable.

Application deadline: Friday 16th August 2024.  

Expected start date: Tuesday 1st October 2024.  

Please note, all candidates must provide proof of Right to Work in the UK. We cannot offer sponsorship to overseas applications.

A senior / managerial Salesforce role accountable for driving forward the continued rollout, design, build and development of Salesforce and related applications; aligned with the Trusts strategy, values and goals.

Role responsibilities

• Create, document and prioritise application requirements by working together with team subject matter experts and end-users to development new functionality.

• Work with management, strategic planning and end-users to automate business processes.

• Strong knowledge of Salesforce automation (such as workflow rules, process builders and flow) is integral for the role.

• Manage multiple Salesforce project streams, identifying projects which require assistance from the implementation partner, and manage projects from pipeline to production.

• Own the development and configuration function by becoming a technology ambassador for the solution, demonstrating its ‘use of’ cases, and ensuring the Trust gets the best return on its investment by using the platform to its fullest extent.

• Create and maintain documentation on processes, policies, application configuration and help related materials as database applications are developed.

Person Specification

• Salesforce Certified Administrator / Non-profit Cloud Consultant

• Track record of Salesforce deployments, releases and environment management

• End to end lifecycle process management of Salesforce Application development

• Working with internal customers and external vendors to gather requirements and design technical solutions

• Previous experience as a Salesforce Administrator

Behaviours and competencies:

• Committed to ongoing professional development

• Supportive team-worker and facilitator

• Demonstrate a commitment to the values of the Trussell Trust 

• Demonstrates empathy for people from disadvantaged, marginalised or socially- excluded backgrounds

• Contribute to the effective and efficient running of the ICT Office as appropriate

• Role models inclusive behaviour, values and leadership

Key information

Support and development officer
5 days a week, (35 hours), maternity cover position starting September 2024
Home-based
£23,634 per annum

Key skills

Administration, customer service & support, operations
Communication, administration, time management, customer service, organisation

Job description

Re-engage has just launched a new five-year strategy which has growth at its heart. We’re looking for an exceptional person to join our team, for maternity cover, as a support and development officer (SDO) and to be a vital part of this exciting phase of our development.

Reporting to the support team manager and sitting within the service delivery team you will be working closely with other SDOs and engagement officers (EOs) with a focus on matching older people and volunteers in to Re-engage services and providing ongoing support.

Joining our team will give you a role where you’ll have a real sense of purpose and we'll give you the time, space, and support to develop in the role. We’re looking for some who is:

- Committed to engaging and empowering volunteers and older people.
- Experienced in using a CRM system to capture, store, and retrieve information on all stakeholders.
- Work with our CRM system and dashboard to identify tasks and manage workload, ensuring records of older people and volunteers are kept up to date
- Solution focused and committed to using technology to find solutions and to improve performance.
- Comfortable with communicating on the phone with people of all ages.
- A skilled and confident communicator.
- Familiar with working in a fast-paced environment with experience of working to deadlines and at meeting performance related targets.

Key responsibilities:

- Matching older people and volunteers into Re-engage services.
- Supporting volunteer and older people once they are matched into Re-engage services, including dealing with any complaints that may arise.
- Collaborating with colleagues to identify applicants for volunteer roles or older people referrals.
- Making calls to older people and volunteers on a regular basis
- Responding to phone and email enquiries from our shared mailbox and phoneline that provides high quality support to older people and volunteers.
- Attending face to face meetings with colleagues occasionally
- You may be required to undertake other duties that fall within the nature of the role and responsibilities of the post.

This role will require an enhanced criminal record check.

Benefits:

- Salary – £23,634 per annum pro rata
- 5 days a week (35 hours), maternity cover position starting September 2024 (potential for flexible working, occasional evening and weekend working may be required with prior notice)
- Home-based
- Working from home allowance at the standard HMRC rate as detailed on the government website
- 26 days annual leave plus all Bank Holidays pro rata
- Enhanced family friendly and life events provisions
- Bupa cash plan, 3% pension contribution, death in service insurance
- Learning and development opportunities, Employee Assistance Programme
 

About you
Essential:

- Experienced user of Microsoft Teams, SharePoint, and Dynamics or equivalent systems.
- Enthusiastic about using technology to improve the volunteer and older person experience and to improve performance.
- Excellent interpersonal, written, and verbal communications skills.
- A desire to learn, adjust and adapt to constructive feedback.
- Organised and has a methodical approach to work and excellent time management.
- Initiative-taking, able to take responsibility for own performance and to demonstrate the ability to work with minimal supervision and under pressure to meet targets.
- Strong understanding of the importance of record-keeping and CRM systems.
- Strong understanding of the importance of brand and commitment to the brand guidelines.
- Clear understanding of confidentiality and the implications of GDPR when working with volunteers and with older people.
- Clear understanding of safeguarding systems and processes.
- A positive ambassador for Re-engage - committed to an organisation that challenges ageism, empowers volunteers, and recognises and values diversity.
- A commitment to embracing the values of Re-engage, and to our motivation to harness technology.
 

Desirable:

Interested in learning about loneliness, social isolation, and factors that impact the ageing population.
Understanding of, and empathy with, the issues affecting older people who are isolated and lonely.

About Re-engage

Re-engage is a charity that is positive about older age and committed to reducing loneliness so that people can have social lives and friendship groups however old they are. We inspire and enable meaningful connections and shared experiences within communities across the UK for people over 75 facing loneliness and social isolation.

Our volunteers work together to create better communities and help to enrich the lives of our members.  Older people who may have felt very alone now feel valued as individuals, continue to form friendships, and have groups that give support. We make sure that people know they are important well into their old age.

We are proud of our values - positive, innovative, transparent, evidence-based, and accountable - and of our ethos of bringing generations together.

Our vision is a world where no one is ever too old to make friends and enjoy social interaction.

Our mission is to work within communities to end social isolation and loneliness in older people.

Re-engage is committed to growing a staff team that enjoys coming to work every day and gets satisfaction out of being part of delivering significant impact to the lives of older people. We all work remotely, and we don’t let that stop us from getting to know each other and enjoying down time together. Our wellbeing programme includes multiple interest groups: music, books, hobbies etc as well as coffee and catch ups, quizzes, mindfulness, and other group activities. Everyone is encouraged to get involved in working groups and staff networks, all of which contribute to us getting to know each other. We have strong values and promote behaviours that underpin all we do.

How we recruit

Don’t meet every single requirement? Studies have shown that women and people from ethnic minority backgrounds are less likely to apply to jobs unless they meet every single qualification. At Re-engage we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we’d encourage you to apply anyway. You may be just the right candidate for this or other roles.

Re-engage uses the Hireful platform which helps remove unconscious bias for a forward-thinking, fair, and objective alternative to traditional hiring. Instead of using your CV alone, we'll be asking you to answer questions to test essential skills needed for the role. The responses are then anonymised and reviewed in a random order by members of our team. This enables us to make data-driven assessments focused on someone's ability, rather than their background.

The Hireful platform also asks some demographic questions before you start your application. We never see these responses with your application. We only see summary statistics to help us check if our candidate pool is balanced and if everyone has an equal chance to get hired irrespective of their background. If you prefer, you can easily opt out of answering these questions.

The closing date is 5pm on Sunday 4th August 2024 and interviews will be held on Friday 9th August 2024.

REF-215739

Closing Date: 5pm 7th August

Interview Date: 15/16th August TBC

The post holder will lead on the Foundation’s research communications activities, working closely with the Comms and Digital Lead to execute a research communications strategy. This will ensure that our supporters are kept informed on the latest research developments and enable us to demonstrate the impact of our research.

The post-holder will also support the delivery of our annual grant schemes, as well as helping to manage our portfolio of funded projects. This will involve close working with our Research Programme Managers and include administering, monitoring, evaluating and reporting on the performance of awards, ensuring the outputs are of the highest quality and supporting the charities activities.

The post-holder will have an important role to play in our busy and small-knit research team. They will be exposed to all aspects of grant management and use their communication skills to effectively share more information about the research we fund with our key stakeholders.

Key responsibilities:

Research Communications

• Work closely with the Communications and Digital Manager to oversee our research communications strategy and programme of activity;

• Lead on the development of all external research communications activities to communicate the impact of our research and ensure our supporters are kept up to date with the latest developments. This includes developing news stories, blogs, newsletter content, infographics, research webinar series and our annual research impact report;

• Liaise with our funded researchers to secure pictures and other content (e.g. video) for use on socials including making site visits to labs across the UK;

• Liaise with our communications team and PR agency to take advantage of any press opportunities that arise for our research communications, supporting the development of position statements and press releases.

Research Funding Administration

• Support the Research Programme Managers by ensuring our research grant rounds are effectively administered in line with Association of Medical Research Charity (AMRC) policy, including coordinating comprehensive internal and external peer review, supporting research review committees, drafting feedback for applicants, managing the contracting and financial monitoring of awards;

• Assist the Research Programme Managers in managing the research programme budget including planning, monitoring and forecasting;

• Support the ongoing development and implementation of our online grant management system, Flexi-Grant;

• Track and assess progress of funded awards, building and managing relationships with award holders and maintaining regular communication through the project life cycle;

• Assist the Research Programme Managers in preparing reports and correspondence for the Board of Trustees related to funded awards.

General Responsibilities

• Contribute to the team being proactive and supportive, and working effectively and efficiently to achieve agreed objectives;

• Contribute to the development and maintenance of strong internal relationships across the charity, working specifically with the Fundraising Team to support income generation;

• Represent the Foundation at external scientific meetings and conferences;

• Undertake other work as required by the Research Programme Managers or Director of Research.

Skills and experience required:

• It is essential that candidates are educated to postgraduate level in a relevant biomedical science subject e.g. biology, molecular sciences, neuroscience, pharmacology (please note, degrees in psychology will not be accepted for this role);

• Experience of research communications, including the ability to disseminate complex scientific information and present it to non-technical audiences;

• A great communicator, with excellent written and oral skills and the ability to build and maintain relationships with a wide range of stakeholders;

• Proven project management skills, with the ability to manage multiple projects at the same time;

• Self-motivated, proactive and able to work using own initiative;

• Organised, with a proven ability to successfully manage a broad spectrum of tasks, deadlines and individuals;

• Motivated to make a real difference for those living with MND and future generations.

This is a full time, home-based role, with travel across the UK.

Applicants must have the right to work in the UK.

The Augustinian Sisters and Trustees of Ince Blundell Hall Liverpool, are seeking a highly motivated person to take responsibility for the effective development and successful delivery of a new project for carers.

This is an exciting opportunity to work with the trustees of Ince Blundell Hall estate to provide much needed facilities for unpaid carers to benefit the community of Sefton and further afield.

Ince Blundell Hall, a fine Georgian mansion set in fifty acres of natural beauty, is a unique venue and an ideal environment to offer carers the facility to rest, relax and recuperate.

The successful candidate will be a strong self-starter, possess excellent organisational skills including the ability to produce a comprehensive business plan and budget and implement operations to establish the facility for unpaid carers.

We are looking for an individual with a proven track record of making things happen and the business acumen to connect and collaborate with a wide variety of external organisations especially in the area of fund raising and grants.

As a Catholic charity the delivery and management of the project must be underpinned by respecting the teaching of the Catholic Church particularly within the areas of its Christian ethos and its moral social teaching. It will also be important to have an understanding of the charism of the Augustinian Sisters.

If you have the above skills and are excited by the prospect of improving the lives of unpaid carers please apply sending CV and Letter of Application.

About us

World Jewish Relief created the Specialist Training and Employment Programme (STEP) for refugees in 2016 and today we are the largest provider of specialist employment support to refugees in the UK.STEP aims to support and empower people with experience of forced migration through a tailored employment programme that addresses the complex barriers refugees face in preparing for, and ultimately finding, work in the UK.

STEP for people seeking asylum is an exciting new specialised programme, working with people in the asylum system by providing high quality advice and guidance and delivering group pre-employability workshops. The post holder will play a pivotal role from the start of this programme in its first year of delivery.

You will prepare participants for employment (where appropriate) and help them to achieve their chosen training and employment objectives. You will work to a variety of performance targets based on the progression outcomes of participants such as successful delivery of workshops, completion of training courses, volunteering, and achieving and sustaining paid employment.

The STEP Employment Advisor will work remotely, and can be based anywhere in the UK, however you will need to be able to travel regularly for community outreach, engagement and workshop delivery. 

About you

We are looking for candidates who have:

• Proven experience or knowledge within the refugee employment sector
• Understanding of the issues and challenges faced by unemployed people seeking asylum when accessing pre-employment activities or employment (when they have the right to work)
• Experience of providing advice and guidance and supervising a caseload of clients
• Experience of designing and facilitating group workshops
• Excellent interpersonal and communication skills
• Good IT skills (CRM Database, Microsoft Word, Excel, Outlook)
• Cross-cultural sensitivity and the ability to work with clients with varying levels of English
• Competency in a second language desirable e.g. Arabic, Amharic, Dari, Farsi, Pashto, Tigrinya, Ukrainian

​Benefits

We offer a range of benefits including:

• 23 days holiday plus bank holidays and Jewish holidays.
• Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
• Life Insurance – up to 3 times salary to nominated beneficiaries.
• Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
• Enhanced maternity & paternity pay.
• Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
• Season ticket / travel to work loan.
• Cycle to Work Scheme.
• We encourage flexible working/working from home and offer a range of flexible working options

Equality, Diversity and Inclusion

World Jewish Relief values equality, diversity and inclusion in our workplace and we encourage applications from candidates of all ethnicities, socio-economic backgrounds, genders, sex, sexual orientations, ages, disability, faiths (or non), marital status (or non), that meet the criteria set out for this role.

We are striving to build a team reflective of the communities we work with. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply for this position. If you have first-hand experience of forced migration, please let us know in your application. Additionally, we encourage you to apply even if you do not meet all the requirements that are listed within the person specification.

We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to do so.

You don’t need to be Jewish to work for us, but you must be committed to our faith-based values of Justice, Kindness, Repairing the World and Welcoming the Stranger. We are inspired by these values to work beyond our community, recognising the dignity and potential of all people.

To apply

Please upload your CV and a cover letter explaining how you meet you the criteria in the person specification. 

Please refer to the person specification which shows which criteria will be assessed in your CV and cover letter.

We are looking for a Project Manager with drive, enthusiasm, and knowledge to join our small dynamic team in creating innovative training programs to develop ethical, sustainable kidney transplant programs, saving lives in low and middle-income countries (LMICs).

Background

Our vision is that patients around the world with end-stage kidney failure will have the option of a kidney transplant locally and the chance of a life free of a dialysis machine. TLC helps to save and transform lives directly, and through transfer of skills, helps many more in the future

At TLC, we support the development of ethical, sustainable living and deceased donor kidney transplant programs, through collaboration with our specialist transplant volunteers from the UK NHS. Through various teaching methods and resources, including travel to partner centres, we empower overseas healthcare professionals (HCPs). TLC is the 'go-to' organisation for fledgling transplant programmes. We achieve this through direct training, transplant missions and observerships supplemented with mentoring, online teaching, resources and support

We are looking for a Partner Centre Project Manager who will manage all aspects of TLC partner projects. The Partner Centre Project Manager will be responsible for delivering the objectives outlined in the strategy and managing the training/mentoring programs for partner centres.

The TLC Team

Transplant Links is a small, flexible, and highly motivated team comprising a CEO, Director of Medical Activities, and Project Administrator. The Partner Centre Project Manager will report directly to the CEO, and collaborate closely with the Director of Medical Activities, working with over 50 NHS volunteers.

The Role

As we have expanded our global reach we need a Partner Centre Project Manager to develop and implement training programs in our partner centres worldwide. Primary responsibilities include project management of partner centres coordinating their training and resource allocation, and stakeholder communication  (healthcare institutions, supporters, HCPs). This involves organising missions, where a team of UK volunteers travels to facilitate living donor kidney transplants in situ. These missions will be led and supervised by the project manager.

The Partner Centre Project Manager also assesses and addresses the evolving needs of partner medical centres, ensuring that the training programs remain pertinent and customised to the specific requirements of partner centres. They will monitor the program’s expenditure within agreed budgets and ensure compliance of the activities and expenditure with TLC policies, whilst also taking the lead on program reporting to supporters. Crucially, they will be responsible for liaising with local program leaders (doctors, nurses and hospital managers), volunteer HCPs from the UK and stakeholders in the field (often Health Ministries and hospital management).

Primary accountabilities include: the completion of missions within a given time frame; abiding by the policies and procedures in place to ensure the safety of TLC volunteers and staff; identifying and managing risks within programs and proposing mitigation strategies; moving each partner centre through the phases of development as per the strategy; assessing prospective partner centres; progress reporting and communicating performance; managing budgets and resourcing requirements

Example tasks include meeting online with partner centres; writing plans and budgets for overseas missions; meeting online with a current or potential sponsor of a partner centre; liaising with TLC volunteers; facilitating meetings with key stakeholders; making in person visits in UK and abroad; working with TLC volunteers to design itineraries for upcoming observerships; preparing performance reports on centre progress and KPI’s

Role Requirements - Candidate Specification

We invite applicants with strong leadership qualities and an appetite for solving complex problems to apply to join our team. Applicants should have excellent project/program management and organisational skills and at least 5 years of project management experience at a similar level, preferably with a background in a relevant international/development management or implementation role, and ideally in healthcare and the charity sector. 

With demonstrable experience in designing, initiating and leading complex development processes and programs, applicants should have a significant understanding of budget management, time management, stakeholder management and financial reporting. Previous experience in successfully managing complex programs within the international development and/or health sectors is needed, and experience working in LMICs would be desirable.

The Partner Centre Project Manager will be expected to work from home on a laptop/computer and to travel overseas to partner centres as needed. They will be working both with other members of the TLC team at times and on their own. UK DBS check will be required

Please provide a covering letter together with your CV for your application to be considered

Mission Without Borders is an international Christian organization serving the spiritual, educational, emotional, and material needs of those suffering poverty or oppression in Central & Eastern Europe. We respect the dignity of the individual and help develop self-sufficiency and a sustainable future. We serve people without regard to their religion or ethnic background.

The Mission is seeking an International Salesforce Project Manager to join the newly formed Salesforce team and support the expansion and development of Salesforce for its 350 staff across 18 countries.

Summary of the role

The International Salesforce and Systems Project Manager will manage and coordinate the ongoing development of our Salesforce platform and associated integrations.  The role will also include support of other change projects where needed in the organization.

As a Salesforce expert and experienced project manager, the post holder will lead and participate in requirements gathering and discovery sessions, understanding organizational needs, defining and mapping requirements, drive user testing and helping to create user stories. Working Closely with their line manager - International Salesforce Developer and Product Owner (SDPO) - they will make sure the organizational requirements are correctly captured and defined, technical requirements are accurately translated, and any change requests follow a clear process.

They will have significant stakeholder management skills, working with staff of all levels across all our countries, as well as external companies, contractors, and third parties. They will lead meetings, manage stakeholder expectations, listen to users' needs, and accurately represent users.

With an understanding of Agile methodologies, UAT, Sprints, and project backlogs, they will be exceptional communicators and bring a proactive and efficient approach to their work.

Requirements for the role:

To be successful in the role you will need to be:

• Experienced project manager with a track record of successful project delivery using agile and traditional project methodologies
• Qualified Salesforce Administrator with proven experience
• Organized - able to project plan in detail, manage project backlogs, report on progress, manage change control processes, explain technical systems requirements in simple terms for non-experts
• Strong communicator able to engage with stakeholders at all levels (internally and externally) and report on project updates in an appropriate and timely manner
• Have experience in training preparation and delivery.

Benefits

• Enrolment into Mission pension fund
• 30 days holiday per year
• Flexible working
• Employee Assistance Program
• Potential to travel to other countries, as projects require.

For full job description and person specification, please see attachment.