Programme Administrator Jobs in Belfast
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Programmes Officer
Generating Genius connects students from disadvantaged backgrounds with universities and top businesses in STEM through our various programmes.
The Position
We’re looking for a highly motivated senior programmes officer with excellent organisational and interpersonal skills to run the Schools’ Outreach programmes. These include, but are not limited to, Work Experience Programmes, Corporate Mentoring Programmes and Corporate Insight Days
Annual Rate: £35,000 to £38,000 (pro rata)
Location: This role is mainly remote but there will be a requiremment to travel to schools, companies and event venues across England. Candidates must be based in England and must have the right to work in the UK.
Job Type: 12 months Fixed Term Contract – Full Time (35 hours per week)
Earliest Start Date: Immediate
Security Clearance: DBS Clearance and references will be required.
We are unable to offer sponsorship for candidates who do not have the right to work in the UK.
About the Role
We're seeking an experienced, enthusiastic Senior Programmes Officer (SPO) who is passionate about supporting online and offline learning and programmes. In this role, you will lead the launch of our inaugural online programmes. Your primary responsibility will be to provide day-to-day administrative support for our online and offline schools programmes, collaborating closely with schools and corporate mentors to guarantee a holistic student experience.
If you're someone who thrives in a fast-paced, delivery driven, environment, is committed to delivering high-quality services, and is passionate about advancing online and offline schools programmes, we encourage you to apply. Join us in shaping the future of digital learning at Generating Genius.
Responsibilities and Duties:
● Managing our Generating Genius Schools Outreach programmes
● Leading the launch of our inaugural Online Schools Outreach programmes
● Reporting and creating evaluation models for Schools Outreach programmes
● Monitoring and reporting on student progress during and after programmes
● Organising and creating work experience programmes, mentoring programmes and industry skills workshops
● Run a high-volume rolling student and corporate volunteering mentoring campaign
● Organising and attending events
● Representing the organisation with companies, schools, teachers, and parents
● Ensure compliance with all necessary health and safety legislation for every event.
About You
To be successful in this role, we are looking for candidates to have the following skills and experience:
Essential criteria
1. Demonstrable programme administration experience
2. Excellent written and verbal communication abilities, enabling independent drafting of documents, virtual learning content, and correspondence tailored to diverse audiences.
3. Proficient in numerical analysis, with a keen eye for detail and accuracy when handling complex data, employing a data-driven decision-making approach.
4. Experience in the use of student records systems and virtual learning environments, including proficiency in managing online assessments.
5. Proven experience in stakeholder management, with the ability to interact confidently and professionally with a wide range of stakeholders across two separate areas.
6. Strong time management and organisational skills, adept at meeting tight deadlines and managing competing priorities, particularly across Schools, with a willingness to seek and utilise support as needed.
7. Customer service experience, coupled with the ability to address complaints and service issues efficiently and professionally.
8. Experience of collaborating effectively within a diverse team, demonstrating a proactive approach, and possessing the capability to work autonomously, along with a dedication to fostering equality and diversity in the workplace.
Additional Required Attributes:
● Confident public speaker and presenter
● Workshop facilitator
● Able to create interactive and interesting activities for both online and in-person events
● Happy working with spreadsheets
● Event Planner
● Regular reporting and evaluation creating and writing skills
Desirable criteria
1. Knowledgeable about e-learning technologies within an educational context, and up to date with current trends in digital education.
We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.
Please email your CV and a cover letter outlining why you’d like to work in our team.
Generating Genius is an organisation on a mission to find and develop the next generation of STEM leaders.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Cord
Cord is an international charity working to make peace a reality where people don’t have the freedom to exercise their rights. We work to build the relationship between those in power and local communities.
We believe that people flourish when all parts of society work together. Peaceful relationships make that possible. The simple act of talking begins a journey of growth which transforms mistrust, includes the excluded and turns adversaries into allies.
Cord operates in eight countries and implements programmes in the following areas:
- Empowering Women & Girls
- Accessing Fundamental Freedoms
- Climate & the Environment
- Economic Empowerment
- Supporting Stronger Societies
Role context:
Cord’s turnover is about £2m a year. About 85% of Cord’s funding is restricted, coming from institutional donors like the EU and the US government, and 15% (about £300K) is unrestricted coming from a committed UK supporter base and other private fundraising streams.
In 2024, Cord operates in eight countries and has offices in Burundi, Myanmar, Laos, Cambodia & Philippines. Cord has a global team of thirty people with finance staff across six country teams.
The Finance Manager role is a newly created role which is being introduced to strengthen the organisation’s financial management and control systems. The postholder will work across the breadth of the finance function preparing internal management accounts and external annual accounts.
In 2024, Cord changed its finance system to use Business Central. The Finance Manager will become the organisation’s main ‘admin’ user of the finance system. In the near-term, there will be a particular focus on rolling out further functionality of the system.
The Finance Manager will have oversight of the UK finance function through the line management of the UK Finance Officer and will directly deliver on the international side of operations in the areas of donor compliance, programme financial management, partner financial monitoring, and reporting.
Key Responsibilities:
- To support the Head of Operations to provide finance team leadership, develop and deliver an annual finance workplan to ensure continual improvement, and to drive finance capacity across the organisation
- To ensure the effective financial management of the organisation create and maintain effective financial control
- To be the Business Central Finance System Lead, developing functionality, troubleshooting and capacitating system users
- To ensure financial compliance: prepare statutory accounts, partner compliance, donor compliance and financial reporting
Cord operates a hybrid structure in the UK with most team members working from home attending the admin office in Coventry for team meetings.
We are a small, committed team who love working together to make a huge impact. If you like the sound of us, then look at the recruitment pack and come and join our team!
Please provide a cover letter that outlines how you fulfil the requirements of the role.
The client requests no contact from agencies or media sales.
For over two decades, Social Investment Business has provided finance and support to charities and social enterprises. We empower these organisations to do what they do best - serve the communities they operate within.
Our values are: People First, Curious, Bold, Collaborative, Accountable
To find out more about what we do, our values and our generous benefits please visit our website.
About the Role
Reporting to our Operations Manager in the Investment Team this role plays an important part in supporting SIBs Investment Team in delivering funding programmes (grants and loans) to charities and social enterprises. As a member of the operations team the role will contribute to the efficient and effective running of the Investment Team.
The role holder will support the day-to-day delivery of funding programmes, including dealing with initial enquiries from our customers, providing support to our Relationship Managers (internal and external) throughout the customer journey, and providing administrative support to the team.
We are looking for someone who is eager to learn, organised, and has good attention to detail, excellent customer service skills and a desire to support our customers throughout their customer journey. We require someone who is able to manage a varied workload, and keen to contribute to the delivery of our funding programmes.
Key responsibilities
1. Manage relevant email inboxes and respond to enquiries using guidance notes and signposting queries where relevant.
2. Generate, check, validate and send offer documents to customers.
3. Carry out subsidy and due diligence checks and maintain accurate records.
4. Work with the Operations and Relationship Managers to check and authorise payment requests, ensuring all conditions have been satisfied (grants team only).
5. Set up customer monitoring records, send monitoring requests, complete monitoring records and close grant/ loan cases (as required).
6. Carry out audit sampling of grant/ loan cases (as required).
7. Respond to requests for information and produce regular management information reports for the team.
8. Prepare, review and format reports and papers, including for Grant Panels and Senior Management Team.
9. Be responsible for the minutes of Grant Committees, recording decisions taken, pursue actions and report on matters arising (grants team only).
10. Keep customer Salesforce details (e.g. contact details) and SharePoint files and folders (e.g. bank details, signatories, end of grant report tracking) up to date and accurate (as required).
11. Keep fund Salesforce (e.g. reports) and SharePoint files and folders (e.g. fund information, guidance docs) up to date and accurate.
12. Maintain administrative systems to support the on-going efficient and effective running of the team and ensure they are reviewed and updated if needed.
13. Provide administrative and other support to members of the team.
14. Support the operations team with the setup of new funds and the update of established fund policies, procedures and templates (as required).
15. Provide cover for the Operations Manager and the other Investment Team Assistant when they are on leave, and to provide cover for other operations team tasks as required.
16. Ensure that all work factors in customer needs and where possible improves the experience for them.
17. Work within the organisation's values, principles and processes to achieve operational excellence.
18. Adopt our continuous improvement and learning ethos.
19. Support and embed equality, diversity and inclusion into day-to-day behaviours and activities within your role as well as contributing more widely across SIB’s commitment to E, D & I.
20. Support and contribute to the implementation and delivery of SIB’s strategy.
21. In agreement with line manager, undertake other tasks and work on cross team projects that support the objectives of SIB as required.
Core competencies
- Attention to detail and accuracy.
- Ability to organise and manage a variable workload and work to tight deadlines.
- Excellent customer service skills.
- Ability to both obtain and convey complex information over the telephone and email.
- Ability to multitask, prioritise, work flexibly and willingness to learn new skills.
- Good team player with willingness to assist others but also the ability to work independently.
- Excellent IT skills, including Microsoft Office.
- Commitment to equality, diversity & inclusion, and customers.
- Excellent written and oral communication skills that can be adapted for a variety of audiences.
- Experience reviewing invoices and other financial documentation e.g. to determine evidence of spend.
Desirable competencies
The following skills are desirable but not a requirement for this role and therefore will not impact on interview process.
- Experience using Salesforce.
- Experience of conducting due diligence checks and reviewing legal documentation.
- Understanding of social investment and/or grantmaking.
- Good report writing skills.
We believe in the power of the social economy to build a more equal society.
The client requests no contact from agencies or media sales.
Peer Support Group Development Officer
We have two positions available:
Area 1: Midlands (Birmingham, Nottingham, Coventry, Worcester etc)
Area 2: The North (Leeds, York, Middlesborough, Newcastle Upon Tyne, Liverpool, Manchester etc)
- Please note that you MUST Live in the area/region that you are applying for
Job Type:
Full-Time- 37 hours per week, remote working with travel across region and occasional national travel, flexible working negotiable by prior arrangement.
Overview:
Following the successful application of a National Lottery award, we are seeking two dedicated and compassionate Peer Support Group Development Officers to set up and sustain local peer support groups for people living with and affected by prostate cancer. These roles focus on building on our established networks to expand peer support in defined areas, facilitating group formation, and enhancing service delivery through strategic outreach and resource development.
This role offers a unique opportunity to make a significant impact on the lives of individuals living with and affected by prostate cancer, providing crucial support through community-based initiatives. If you are enthusiastic about volunteer management and community service and have the skills and experience, we are looking for, we encourage you to apply.
Key Responsibilities:
- Group formation and support: Oversee the setup and operation of 10-12 self-sustaining and independent peer support groups within your assigned region across the lifetime of the three-year project. Ensure smooth delivery, monitoring, and evaluation of group activities. Support existing group leaders and organisers to reach more people living with and affected by prostate cancer with tools and resources.
- Volunteer Coordination: Recruit, train, and support volunteer Support Group Leaders. Assist in the co-production of training materials and resources, aimed at creating self-sustainable groups.
- Community Engagement: Conduct outreach to map existing support services and facilitate the integration of these services with the peer support groups. Host local engagement events to boost volunteer recruitment.
- Data and Case Management: Use a Customer Relationship Management (CRM) system to support high-quality volunteer and case management, ensuring accurate data collection to support service outcomes.
- Training and Development: Develop and deliver tailored training programmes for volunteers based on the specific needs of Group Leaders and Organisers. Set up regional forums for sharing best practices and peer networking. Encourage use of Members Portal to share good practice.
- Documentation and Compliance: Ensure compliance with Best Practice Guidance document. Ensure adherence to safeguarding policies to maintain safe governance of peer support groups.
Skills and Qualities Required:
- Strong Facilitation and Communication Skills: Ability to engage effectively with diverse groups. Excellent written and verbal communication skills are essential.
- Project Management: Proven skills in managing complex projects with multiple stakeholders. Ability to meet deadlines and manage a varied workload.
- Volunteer Management: Experience in recruiting, training, and supporting volunteers in community settings. Knowledge of best practices in volunteer management.
- Influencing: Experience of influencing a wide range of partners and stakeholders, and in particular clinicians and voluntary and community providers within the health and wellbeing community.
- Community Development: Experience of developing and delivering community services with a range of stakeholders, including health and social care workers, commissioners, local authority and community and voluntary partners.
- Data-Driven Approach: Experience with data collection and CRM systems and a commitment to data-driven service evaluation.
- Community Sensitivity: Experience collaborating with people with a lived experience of cancer or other long-term conditions. Ability to understand and empathise with community needs.
- Administrative: Strong administration and IT skills to maintain accurate records and documentation.
- Safeguarding Knowledge: A good understanding of safeguarding practices, particularly concerning vulnerable populations.
Educational Qualifications:
- Relevant qualification or experience in Community Development, Psychology, Public Health, or a related field is preferred.
Essential Requirements:
- A genuine commitment to promoting equality, diversity, and inclusion in all aspects of the role.
- Right to work in the UK.
- Willingness to travel within the designated region and, on occasion, nationally when required.
- Live in the area/region that you are applying for:
Area 1: Midlands (Birmingham, Nottingham, Coventry, Worcester etc)
Area 2: The North (Leeds, York, Middlesborough, Newcastle Upon Tyne, Liverpool, Manchester etc
Please provide a CV and a supporting statement that addresses the included questions
We are hiring for two positions. Please indicate which area you are applying for.
You MUST live in the area/region that you are applying for:
Area 1: Midlands (Birmingham, Nottingham, Coventry, Worcester etc)
Area 2: The North (Leeds, York, Middlesborough, Newcastle Upon Tyne, Liverpool, Manchester etc)
The client requests no contact from agencies or media sales.
Job Title: Programmes Administrator
Salary: £22,500.00
Working Hours: 35 hours per week
Location: Home based
Benefits: NCT membership with access to exclusive benefits, pension scheme, 30 days annual leave plus 8 bank and public holiday (pro rata).
About us at the NCT
A lot of people know NCT for our antenatal classes, and we want to continue to support as many parents and families as we can to access evidence-based information. But we are also much more than this. We are a charity that campaigns on the issues that matter to parents. We run breastfeeding and infant feeding support, provided by specialist counsellors. We run thousands of free community activities and events across the UK, led by our fantastic volunteers and peers. And we support women and families facing specific challenges, such as social isolation, feeding difficulties or poor mental health.
Our Programme Delivery Team is an integral part of our for every parent strategy, we support our commissioned contracts, our branch Infant feeding support and our Infant Feeding line on free at point of access support across the UK.
We are seeking a capable Programmes Administrator to provide administrative support for our Project teams, NCT Baby Cafes, NCT Infant Feeding Line and our Peer Support Team. The post holder will work with the staff, practitioners and volunteer teams to ensure the smooth delivery of our projects within Programme Delivery.
About the Role
Working closely with the contracts manager, our projects teams, commissioned services manager and our infant feeding services manager, you will be responsible administration support across the Programme Delivery department:
· Supporting branches with delivering drop-ins and peer support training,
· Reviewing grant documentation
· Support branch funded services including generating contract documentation.
· Monitoring budget
· Generate contract assignments for NCT Practitioners delivering on branch contracts including management of NCT Practitioner holiday and sickness cover.
· Approving expense claims for practitioners and staff within our programmes.
· Support with administration of volunteer peer supporters and the central training of cohorts.
You must have good communication skills and be able to build relationships and create a rapport with a wide range of people easily and have a keen attention to detail.
About you
- Experience in working within a busy team supporting many different projects?
- Able to work unsupervised and confident in your organisation and prioritisation skills?
- Able to look at processes and identify and communicate efficiencies ?
- Comfortable communicating with a wide range of colleagues throughout NCT?
If so, please read the job description available on our website.
What we offer
We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support.
We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity.We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process.
We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability.
The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.
Closing date: 28/07/2024
Interviews: Week beginning 05/08/2024.
Interview format: Virtual video call – flexible around your working day. The interviews will be a mixture of open and competency-based questions, you do not need to prepare anything in advance.
The client requests no contact from agencies or media sales.
DUTIES AND RESPONSIBILITIES
Programme Coordination and Project Delivery
- To work closely with the Director of Strategy and Programmes to coordinate and support the delivery of all our programmes to achieve the outputs and outcomes agreed with our funders.
- To support with event management both online and face to face including providing technical support to participants on platforms for online training, including driving all courses hosted on Zoom, and providing excellent customer service to all engaging with our work.
- To support evaluations through providing and analysing data to use in reporting to funders and stakeholders.
- To lead on programme administration and funder updates, including tracking key data on platforms including Arts Council Annual Survey, Julie’s Bicycle, Illuminate and Salesforce.
- To support with the administration of programme activity by attending and writing minutes for key meetings, drawing up programme contracts, aiding with diary management, filing, liaising with key personnel, and conducting phone or zoom conversations as needed.
- To support with the financial administration of our programmes through invoicing and managing participant expenses.
- To take part in training and attending any networking events as required, including potential out-of-hours events such as our 3-day residentials, to represent Cause4 externally when required.
- To contribute to Cause4’s overall business development when required, and being pro-active in terms of personal development, working alongside the line-manager to build key objectives for growth within Cause4.
Marketing and Communications
- To oversee and manage the day-to-day communications of our programmes, including managing our dedicated programme inboxes, liaising with participants, trainers and partners as needed.
- To set-up and publicise key events, projects and training opportunities on all programme websites and relevant platforms, including Eventbrite.
- To support the Programmes team to achieve public-facing training sales targets for our programmes through implementation of the marketing plan.
- To support with communications and marketing by curating social media content (SmarterQueue), programme newsletters (Mailchimp), graphics (Canva), and blogs.
- To support updating the website on a regular basis with support from the web designer and to be a coordinating lead and contributor in writing for key publications such as the digital Now, New and Next publication.
- To research and develop our audiences and networks, in line with our priority areas, regularly updating our databased to ensure key contacts are in place.
- To lead on the analytics of our marketing data, collating vital information from SmarterQueue, Twitter, LinkedIn and Google Analytics.
This is a remote (home) working role, with opportunities to meet with the Cause4 team at regular events throughout the year in London, Cambridge, and other locations.
PERSON SPECIFICATION
To deliver the role, we’d expect you to have the following skills and experience:
- Some existing project management experience in the arts, heritage or culture sectors, or an equivalent role where your skills can be transferred to the above responsibilities.
- Demonstrable commitment to Cause4’s values.
- A broad understanding and interest in the arts, culture and heritage sectors in England.
- A thorough approach to research and attention to detail and exceptional writing skills with the ability to write in different forms and styles.
- The ability to manage budgets and a track record of achieving targets.
- An ambitious individual that is keen to develop knowledge and skills for future leadership roles in the cultural sector.
- IT literate with experience of working with Microsoft applications including Word, Excel, PowerPoint.
- Experience of database administration is also desirable, as is confidence in managing online platforms such as Zoom or Teams.
- Thrives on working to tight deadlines, and able to turn work around within a short time span where demands are liable to change at short notice.
- Excellent social skills, able to operate with diplomacy, tact and empathy.
- Outwardly focussed and interested in new developments and sector trends,
- Ability to think laterally to maximise opportunities to promote the work of the organisation, with a commitment to tackling multiple priorities.
- Conscientious, positive ‘can-do’ attitude, and a team player who is also able to work independently and show initiative.
- Passionate commitment to the work of charities, and a strong awareness of sector potential in a challenging funding context.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Who we're looking for:
We are looking for a passionate and experienced leader to join our Delivery Leadership Team as Programme Lead: Education. You will have a strong background in education, curriculum development, and stakeholder engagement, as well as a keen interest in promoting the wellbeing and resilience of young people. You will be confident in delivering training, managing a team, and driving projects to achieve positive outcomes. You will also have excellent communication, networking, and IT skills, and a commitment to Ygam’s vision and values.
Role Requirements
Duties will include but not be limited to:
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Support and lead the team to embed Ygam in the local communities where the charity is based, reaching out specifically to educational organisations (i.e. schools, colleges, Local Authorities, youth groups) who support the development of vulnerable young people.
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Work with SLT, DLT and Training & Engagement Managers to maximise awareness by positioning Ygam at principal education conferences.
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Develop relationships at a national level with key stakeholder groups (i.e. academy chains, college groups) to position Ygam and increase the number of practitioners attending our workshops.
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Attend conferences, seminars, educational and organisational events in support of or representing the Chief Executive.
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Work with stakeholders to increase Ygam’s Alumni
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Foster an entrepreneurial spirit among the team to maximise the opportunities that arise from national campaigns around mental health, digital resilience, e-safety and financial capability.
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Lead the team to deliver high quality training within the education space
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Support the Resource Development Lead to develop new and innovative resources and materials for schools and youth settings
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Support and lead the team to develop highly visible, effective and quality workshops
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Support and manage the portfolio of delivery, ensuring all training is staffed adequately
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Deliver training and information sessions to Ygam’s stakeholders
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Support schools and youth groups to embed Ygam’s training within their organisation
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Monitor KPI’s and feedback across programmes to ensure continuous review and development
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Confidence in writing funding and impact reports
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Follow-up workshops and training to acquire evidence of completed work, case studies etc.
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Assume leadership of and drive your work to achieve agreed outcomes.
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Line manage a team of Training & Engagement Managers within England
Person Specification
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Significant experience of working within an education setting
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A detailed understanding of the PSHE and RSE curriculum as well as knowledge of curriculum in the devolved nations
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Experience of promoting or selling services
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Experience developing lessons and or training
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Experience of engaging stakeholders within the education and youth sector
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Confident public speaker
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Outstanding verbal and written communication skills.
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Outstanding networking skills.
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Outstanding understanding of I.T applications (Microsoft word, excel, access & PowerPoint especially).
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Experienced in stakeholder engagement and mapping
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Project management experience
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Experience of driving projects to achieve agreed outcomes.
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Experience of leading the full range of employee HR processes.
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Experience in managing and monitoring programme delivery and budgets
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Ability to work in a highly organised manner with a keen eye for absolute detail.
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Self-administrating experience.
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Direct experience of working within education or mental health is desirable.
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Experience utilising CRM systems (preferably Salesforce)
We have an exciting opportunity for an administrator to join the learning and development team, focusing on our Victim Awareness Course (VAC) service, working from home for 22.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your Birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is home based with some travel requirements for meetings, training and occasional visits to a local office. You will need to work one Saturday a month with a day off in lieu.
Our Victim Awareness Course is a rehabilitative course designed to reduce reoffending thro?ugh increasing victim empathy and improving attitudes and thinking towards crime.
Like the Speed Awareness Course, it is not designed to humiliate or hold offenders to account but it is intended to educate them to understand the impact that their actions & choices have had on victims, their loved-ones, themselves and the wider community.
As a VAC administrator you will be:
- the first point of contact for all those needing to complete one of our interventions and our partners.
- manage all of the referrals coming into the project using a case management system and work towards increasing our confirmed bookings.
- provide a high quality administration service whilst being compassionate and non-judgemental responding to queries efficiently.
- manage a demanding workload and will need to be able to prioritise effectively and work in a methodical way.
You will need:
- Experience of carrying out a variety of administration tasks including writing letters, managing bookings and responding to internal and external queries in a professional way.
- The ability to communicate with people at all levels; offenders, police, partner agencies, facilitators and volunteers both in verbal and written format.
- Experience of using a case management system to record client information and manage course bookings.
- To demonstrate effective and compassionate customer service across a diverse customer base.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.
We looking forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description
Title: Operations Administrator
Reports to: Associate Director of Business & Operations
Based: Remotely - however must be willing and able to travel as and when required to meetings and events.
Job Purpose: To provide confidential operational administrative support to Senior Management and all areas of the Charity.
Key Responsibilities:
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Manage and oversee organisations database to ensure clean and clear data is being recorded and stored accordingly, draw down monthly reports for Senior Management using BI Reporting and disseminate to data inputters any errors for correction.
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Collate websites update requests and liaise with Communications Team to instigate the changes.
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Proofreading and final point of sign off before Senior Managers.
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Administrative assistance and attendance at annual events/programmes such as World Heart Rhythm Week, Global AF Aware Week, Heart Rhythm Congress, Heart Rhythm Updates, and any other event/programmes or initiatives.
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Diary Management for the senior management team
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Minute taking and writing for Senior Management.
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Management of travel arrangements. Scheduling and tracking domestic and international travel itineraries within several time zones for senior management.
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Management of deadlines for Senior Managers/Coordinators and prompting the team where necessary.
• Supervise the General Administration team to ensure completion of their tasks to a high standard before signing off on their work.
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Assist in answering calls as and when required, taking messages when necessary. Screening and responding as appropriate to incoming emails or calls.
Person specification:
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Educated to GCSE level
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Excellent verbal and written communication skills
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Competent in Microsoft Word and Excel
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Excellent organisational skills, with the ability to prioritise and manage own workload
- Can undertake a wide variety of tasks and multi-task with ease
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Ability to work on own initiative
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Good attention to detail and accuracy
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Can work flexibly, and as part of a team
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Methodical and thorough approach to work
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Friendly and polite
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
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ROLE SUMMARY
We are looking for a creative, engaging and resourceful Administrator who can support the Youth Engagement Team at Ocean Generation to deliver our brand of Ocean Intelligence to young people across the globe. The successful candidate will be instrumental in our aim to inspire thousands of young people to engage in Ocean action.
KEY RESPONSIBILITIES
General Admin:
• Supporting with the day-to-day tasks of the Youth Engagement Team, including managing the youth inbox, booking co-working space, sourcing and purchasing materials, generating certificates for participants, etc.
• Managing the team project plans via Monday and team events calendar to ensure the smooth running of all events.
• Building new contact lists for potential partnerships to widen our reach and maintaining current database.
• Supporting the Youth Engagement Lead in the training of Interns
• Improving current processes to be more streamlined and increase team productivity
Marketing and Promotion:
• Designing content on Canva to ensure that all Youth Engagement materials are up-to-date and on brand
• Updating content on websites and platforms when required
• Uploading Youth Engagement content to YouTube
Monitoring and Evaluation:
• Collating partner feedback through Typeform and Mentimeter to inform future developments of all Youth Engagement Programmes
• Assisting in impact tracking
Event Support:
• On the ground support assisting in the running of stalls and youth engagement activities at large scale events across the UK, engaging young people in fun and informative Ocean-themed activities and challenges
ABOUT OCEAN GENERATION:
Established in 2009 by film producer Jo Ruxton, we have galvanised a growing wave of change by exposing the threat of plastic pollution to our health and the health of our Ocean. Our award-winning documentary ‘A Plastic Ocean’, was named by Sir David Attenborough as “one of the most important films of our time” and ignited mass public awareness about the impact of plastic on our Ocean.
Today we address the full range of human actions threatening the Ocean with a particular focus on engaging young people.
• Our vision is a world where the Ocean is freed from human threats.
• Our mission is to bring the Ocean to everyone, everywhere.
SKILLS & EXPERIENCE REQUIRED
Essential:
•Analytical: proven ability to improve systems and processes
•Microsoft whizz: advanced level knowledge of Microsoft Office Suite (Word, Excel, Outlook, Teams, Forms, etc.)
•Well organised and able to manage several tasks in a variety of projects simultaneously, keeping accurate notes and completing follow up actions
•Excellent communication skills: comfortable speaking in public, can quickly connect with people to establish positive relationships, presents information clearly
•Self-motivated and able to work autonomously, using own initiative, when necessary
•A passion for the natural world and our Ocean!
Desirable:
• Familiarity with Typeform, Mentimeter, Canva, Wordpress, Monday dot com
• Experience of working in remote or hybrid teams
Salary: £12,500 per annum (£25k pro rata)
Contract Type: This will be a part-time, 12 month Fixed Term Contract (with the possibility of extension). 2.5 days a week (to be worked Mondays to Thursdays – exact days to be determined with successful candidate)
Please note, proof of the right to work in the UK will be required.We are committed to safeguarding children and vulnerable adults, so successful candidates will undergo an enhanced DBS check and provide two references.
HOW TO APPLY
Submit your CV and a brief cover letter (max 500 words), explaining why you feel you suit this role.
Deadline for applications: 9am Monday 5th August
Interviews: Monday 12th and Tuesday 13th August (N.B. there will also be a pre-interview task to complete)
Submit your CV and a brief cover letter (max 500 words), explaining why you feel you suit this role.
Deadline for applications: 9am Monday 5th August
Interviews: Monday 12th and Tuesday 13th August (N.B. there will also be a pre-interview task to complete)
The client requests no contact from agencies or media sales.
Location: Remote in Europe
Salary: £52,997 - £66,246 (GBP) if based in United Kingdom
About the role
The Senior People Advisor works within the People and Culture team to provide staff with advisory support across the whole employee lifecycle from onboarding through to offboarding and ongoing HR support, which reflects and highlights our organisational culture and values. The role is supported by the People team who operate across the globe and work collaboratively to ensure our culture, people and processes are well aligned. The role will lead on providing advice on employee relations issues to all employees and people managers in their regions.
You will also ensure that staff who are hired and/or paid through PEOs receive the same positive, welcoming and nurturing experience as staff who are employed directly by Sunrise.
You will work closely with the Learning and Development Director and People and Culture team to assist in the design and delivery of areas that drive culture and transformation across Sunrise. This will include overseeing and utilizing our LMS system and supporting leadership development, JEDI, core compliance related areas and any other areas identified as part of learning needs analysis. You will also support the evaluation of our programmes, tools and techniques for delivering learning.
The role will also lead on developing the curriculum for our organisation wide onboarding programme and materials.
Key Responsibilities
Provide generalist people support that will include areas such as:
- Employee/industrial relations - providing support, advice and guidance on a range of issues including conflict management and working with and escalating when required to our people and culture lead(s)
- Providing onboarding support and coordinating issue of contracts and any updates to employment for specific for regions that you support
- Providing local hiring support working with the Hiring Advisor as needed, this may include coordination support, quality assuring our process and providing advice to hiring managers.
- Being first point of call to responds to queries /requests for your regions and escalating as appropriate to People and Culture Lead(s)
- Support the implementation of the JEDI strategy within the regions you work in
Managing communications between PEOs and Sunrise and their HR leads for Europe based staff (Remote, Safeguard,Velocity) with some support for North American based staff including:
- Facilitating employee life cycle to facilitate pre-boarding, payroll changes, onboarding and offboarding including exit interviews.
- Providing the PEO with guidance and updates on employee relations issues e.g. performance management, grievances, workplace health & safety, etc. by investigating issues, evaluating potential solutions and assisting in implementing agreed-upon actions via the PEO.
- Working with PEO’s to seek advice and expertise on labour law legislation and related risks, to ensure that alignment between Sunrise and PEO HR practices is balanced with compliance to local legislation.
Specialist areas will include:
Learning and Development
- Work with the Director of Learning and Development and People and Culture Leads to design, deliver and implement opportunities that are aligned with learning needs
- Work with Managers to regularly evaluate learning needs analysis and seeking input from L&D Director to design solutions where appropriate
- Support with sourcing, design and delivery of compliance related resources and learning for the organisation
- Utilize our learning management system to support learning activities and development and maintenance of the LMS
- Oversee and develop our approach to onboarding globally and lead on the design and implementation of the curriculum, ensuring regular updates are made as we grow
- Evaluate the effectiveness of learning activities working with the L&D Director to develop a consistent framework
Other
- Leads and/or participates in HR-operational related projects, e.g. Intranet, HRIS, program reviews, etc
- Works with P&C Leads to provide relevant data and reports for board and organisation reporting
Required skills, knowledge and experience
- A working knowledge of, and experience in a people advisory role, in particular contemporary HR practices and related regulatory/compliance requirements.
- Prior experience (equivalent to 5 years of experience) and success in designing and delivering learning interventions with experience of remote content design and delivery.
- Knowledge of and experience of applying learning theories and best practices
- Experience of managing commercial partnerships and relationships with third party suppliers
- Experience of designing and delivering learning experiences globally taking into consideration JEDI and cultural differences.
- Experience of using learning technologies, learning management systems and/or virtual learning environments.
- A high level of emotional intelligence, with advanced communications and engagement skills (rapport building, influencing and trust building).
- Advanced level organisational, time management and administrative skills. Operational focussed project management experience, including competence in using project management tools (ideally Asana, or similar)
- Well developed experience of managing issues and conflict management, troubleshooting and problem solving skills, together with a positive, collaborative approach.
- Experience of facilitation and coaching and implementing coaching programmes (Essential)
- A strong commitment to the principles of justice, equality, diversity and inclusion within the context of developing learning opportunities
- A passion for action on climate change and a commitment to social justice
Job requirements
- Full working rights for the country in which you will be working. The Sunrise Project is unable to sponsor applicants for employment visas.
- Employment background checks are required.
- Intermittent travel with advanced notice may be required.
How Sunrise supports its staff
The Sunrise Project is committed to creating a workplace that supports our staff to do their best work and develop professionally. Sunrise has the following in place to help us achieve that, noting pro rata will apply for part time staff and/or temporarily appointed-fixed term staff. The successful candidate will be hired via a Professional Employment Organisation (PEO) on behalf of the Sunrise Project, so conditions of employment may vary.
- Statutory benefits and entitlements of the country in which you are employed.
- Sunrise may provide additional benefits, where in-country entitlements are less than our standard package, where applicable including:
- Paid Parental Leave that is gender-neutral & inclusive of all types of families, incl. Parental Return To Work & Keeping In Touch Program
- Life Leave (up to 40 days p.a. for significant personal reasons)
- Public Holiday + Cultural Leave
- Workspace Benefits incl: Macbook & accessories, initial $2,000* for home workspace & IT equipment + $800* every 2 years + up to $75/mth phone/data/internet (equivalent local currency) .
- Shared office support
Additionally we offer:
- Flexible Working Policy
- VIDA - An AI tool to support your health and wellbeing
- Regular all-org and team meetings & retreats
- Learning & Development Program incl. a professional development budget for every staff member
- Coaching & manager support with regular 1:1 meetings
- Annual performance & development reviews with 360 feedback
- A co-developed work plan to ensure clarity on your role & key responsibilities
- We provide our staff with a voice on issues that concern them via consultation, caucuses, working groups, and surveys.
How to apply for this job
We recognise that racism, sexism, ableism, homophobia, classism and other forms of discrimination creates structural barriers that impact opportunities to formal education and experience. We are partnering with the team at Kin to help us recruit this position.
You’ll be taken to Be Applied to complete your application.
The client requests no contact from agencies or media sales.
This is a new and exciting role to support the ongoing growth and development of the Men’s Sheds movement and specifically the work of the UK Men’s Sheds Association (UKMSA) made possible through long term support from a funder.
Having celebrated ten years of UKMSA in 2023, we are now looking forward to the next ten years with an ambitious target and programme to support and facilitate the growth of the Men’s Shed movement and the health and vitality of Sheds, together with campaigning for happier and healthier men with programmes to improve wellbeing, reduce loneliness, anxiety, depression and ultimately save lives.
We are a small team, and the Head of Operations will be required to deliver against their own agreed targets, as well as supervise the work of others. The Head of Operations will be a member of the organisation’s Senior Leadership Team (SLT) and have day to day line management responsibility for five staff or contractors.
We are the support body for Men’s Sheds across the UK. We work hard to inspire and support the development of Men's Sheds.
SCIE Vision
We are committed to building a society which enables people who draw on social care to live fulfilling lives.
At the SCIE, we are driven by our values:
· Progressive – always learning and developing.
· Inclusive – working together for equality, diversity, and fairness.
· Credible – evidence-based, robust, and reliable.
· Transparent – open and honest.
The role:
A great opportunity for you to join our small dynamic team and make a real difference to the future of care and support by:
- Monitor TLAP work programme, milestones, and risks.
- Report TLAP programme delivery to government and funders.
- Provide Business Support to TLAP Programme Board and ensure governance compliance.
- Co-produce business and finance policies and processes with team, National Coproduction Advisory Group and SCIE finance and HR teams.
- Manage TLAP core team functions and budgets.
- Plan and support delivery of national TLAP events.
- Line manage Business Administrative Officer and deputise for Head of PMO
What we are looking for:
· At least 10 years experience working in administrative roles
· Commitment to equity, diversity, and inclusion
· Experience of working in coproduction with people with lived experience
· Experience of coproducing processes and procedures with various stakeholders
· Skilled in all aspects of administration and budget management
· Experience of using ICT effectively
What we offer in return.
We offer excellent staff benefits including a competitive salary and homeworking allowance. We provide an employer pension contribution above the statutory minimum, an award-winning employee assistance programme, and an attractive holiday package which rises with length of service.
If you would like to access the application form in a different format or if would like any assistance that might help improve your experience while completing the application, please contact us
About The Role
Closing date: 7th August
Contract: This is a fixed term contract for 18 months.
Application Process: Please ensure you apply with a supporting statement on why you believe you would be the most suitable individual for this position.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Are you a dynamic and experienced learning and development professional?
Are you interested in building an exciting new training programme for Marketing and Fundraising specialists?
We are seeking to recruit a talented individual with a proven track record of designing and delivering high-quality, engaging training solutions. This is an exciting new role to create a new, dedicated training academy for our Income and Engagement Directorate.
You will be responsible for creating and delivering a bespoke programme of training content for teams across the Income & Engagement Directorate. Additionally, you will be responsible for designing the curriculum for bespoke training, specifically for our directorate, with experience of delivering the training content to the business unit. You will be commercially focused with the supportive mindset to help all individuals develop and grow within their roles.
You will partner with the Income & Engagement Leadership team to understand the needs of each business area, identifying skills gaps and development needs to ensure the delivery of training initiatives across the directorate.
Alzheimer's Society have recently been named on the Sunday Times Best Places to Work 2023! We have achieved excellent scores for workplace happiness, pride, and job satisfaction. This is a fantastic achievement and we're incredibly proud as this is fantastic indication of how far we’ve travelled over the past few years.
We would love to welcome more outstanding people to join our exciting journey to make the greatest difference for people affected by dementia.
About you
- Experience of designing and delivering bespoke training.
- Developing a training curriculum, ready to be rolled out to the business and train new users.
- Expert in transforming the learning with a proven track record of developing and delivering an inspiring training program(s).
- Experience of managing complex projects
- Confident in negotiating and managing senior internal stakeholders and external training providers and suppliers.
Person Specification
- Verbal and written communication skills to liaise with a diverse range of stakeholders.#
- Be ambiguous, passionate about your role
- A strong strategic thinker, being able to translate skills, needs and concerns from stakeholders into impactful and supportive learning solutions
- Excellent IT skills and extensive experience/knowledge on using Microsoft packages.
- Work collaboratively and be able to prioritise your workload effectively.
- Strong analytical and interpretation skills.
- Excellent organisational skills and great attention to detail.
- Advocate for Alzheimer’s Society, demonstrating passion and resilience to make a difference.
- Be a self-starter and incredibly motivated.
About Alzheimer's Society
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.
Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are delighted to be working with Barnardo’s to find their Senior In Memory & Legacy Marketing Executive.
Barnardo’s offer a fully remote working environment, with occasional travel to their offices for meetings.
Reporting into the Legacy Marketing Manager, you will lead and manage the regular recruitment of in-memory supporters via a range of channels including direct mail, telemarketing, broadcast and digital media, events and other channels. You will be responsible for excellent supporter stewardship and developing the free wills programme.
Key Responsibilities:
· To lead on creating and implementing a new offline and online in[1]memory marketing and stewardship programme which will include: managing data selection briefs, creating creative briefs, developing content and artwork using internal or external resources and liaising with other teams as appropriate.
· Manage the administration of and reporting on the Free Will-writing schemes. Manage the promotion of the Free Will schemes in direct mail, telemarketing campaigns as well in digital channels.
· Manage Barnardo’s in-memory digital journeys, working with Barnardo’s Digital Fundraising team to manage website content, optimise website user experience and develop digital journeys.
· With the support of the Legacy Marketing Manager, develop and test a legacy events programme.
· Ensure accurate data input of supporter information on the supporter database, supporting the capture of response data into results spreadsheets, monitoring and circulating results. Responsible for collating monthly reports and other reports for the Team as appropriate.
· Manage fulfilment and thanking processes, ensuring that all donors are thanked with appropriate sensitivity using online and offline communication channels.
· To support the overall Legacies team promotion of the importance of gifts in Wills and in-memory giving to internal and external audiences.
Person Specification:
· Highly desirable to have in-memory experience and Legacy Marketing knowledge, ideally gained in a large organisation, and a strong understanding of Direct Marketing, with a track-record of success.
· Experience of managing direct marketing campaigns across a wide range of media, including managing creative production, writing data briefs, managing print production and monitoring results.
· Experience of using data and insight to inform future plans.
· Experience of influencing and negotiating with stakeholders that have differing priorities across departments in order to achieve common goals.
· Ability to accurately input data, maintain systems and report from team databases.
· Effective and sensitive relationship management of legacy and in-memory supporters.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.