Product Manager Jobs in Liverpool
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Role
As the Senior Stewardship Manager at Social Mind you will be accountable for the overall delivery of our stewardship and community management services.
You will lead the strategic development of this service area helping to elevate our stewardship practices, ensuring they are closely aligned with the objectives of our charity partners and the evolving needs of their supporters.
You will lead and mentor our Stewardship Manager and their team, guiding them all in delivering exceptional supporter journeys and community management initiatives.
Your leadership will ensure that our stewardship approach is proactive, data-driven, and continuously optimised to enhance campaign performance and supporter satisfaction.
Background
Social Mind are experts at using social fundraising to drive income and engagement. From product innovation, journey design and campaign builds to virtual event management, we support charities in delivering successful campaigns at scale.
Our fundraising platform, Social Sync, aims to revolutionise the sector with integrated social fundraising campaigns and behavioural, omni-channel supporter journeys. We empower charities to raise more money through integrated Facebook and white label fundraising pages, build stronger relationships with sophisticated, personal journeys and we unlock supporter potential with meaningful insights.
Key Responsibilities
Campaign Delivery
- Strategic Stewardship Planning: Working collaboratively with the management team you will develop and implement a forward-looking stewardship strategy that aligns with our key objectives and the fundraising goals of our charity partners.
- Campaign Leadership: Work with the Campaign Manager to own the delivery and direction of stewardship in live fundraising campaigns, ensuring they meet or exceed income targets while delivering outstanding supporter experiences.
- Brand Protection: Ensure all stewardship activities are executed to the highest standards, safeguarding the brand and reputations of our business and our charity partners in every interaction.
- Performance Optimisation: Drive continuous improvement in fundraising outcomes by leveraging data insights, supporter feedback, and industry trends to inform stewardship and community management activities.
Supporter Experience
- Service Excellence: Establish and maintain high standards of customer service across all stewardship and community management activities, ensuring that all interactions reflect the values, goals and tone of our charity partners and meet agreed SLAs. You will also act as a subject matter expert on client calls working closely with our Customer Success team.
- Supporter Satisfaction: Monitor and analyse supporter feedback, responding swiftly to issues and opportunities to enhance the supporter experience.
- Safeguarding and Compliance: Ensure all stewardship and campaign delivery activities adhere to safeguarding protocols, data protection laws, and industry best practices, maintaining the highest standards of compliance and ethical conduct.
- Innovation in Stewardship: Identify opportunities for innovation within stewardship and community management, proposing new approaches to enhance campaign effectiveness and supporter engagement.
People Management and Team Building
- Leadership and Vision: Provide strategic leadership to the stewardship team, setting clear objectives, inspiring innovation, and driving accountability.
- Recruitment and Resource Management: Lead the recruitment and talent acquisition process to attract, select, and onboard top talent, ensuring the team is equipped with the skills and expertise needed to achieve strategic goals and that all campaigns are supported by a fully resourced team.
- Coaching and Development: Implement tactical coaching and mentoring that enable team members to develop within their roles and achieve their full potential.
- Performance Management: Oversee performance management for the stewardship team, ensuring that objectives and key results (OKRs) are aligned with both individual career development and organisational goals.
Skills and Knowledge
- Strategic Leadership: Proven experience in leading and executing strategic initiatives ideally within a fundraising or nonprofit environment.
- Fundraising Expertise: Deep understanding of fundraising principles, supporter engagement strategies, and the nonprofit sector.
- Customer Service Excellence: A strong track record of delivering exceptional customer service and managing stakeholder relationships at a senior level.
- Team Development: Demonstrated ability to build, lead, and develop high-performing teams, with a focus on coaching, mentoring, and professional growth.
- Data-Driven Decision Making: Expertise in using data and analytics to drive decision-making and optimise campaign performance.
- Compliance Knowledge: Strong working knowledge of Charity Law, Data Protection Law, The Fundraising Code of Practice, and other relevant standards across the UK.
Equal Opportunities Statement
We are an equal opportunity employer and believe in the power of a diverse, inclusive team.
We welcome all applications from all suitably qualified people, regardless of race, sex, disability, religion / belief, sexual orientation or age.
Please let us know if you require anything which would enable your success throughout our interview process.
We cannot offer visa sponsorship and you must be able to work in the UK.
The client requests no contact from agencies or media sales.
REGIONAL MARKETING MANAGER
Salary: £39,000 - £45,000 per annum
Reports to: Senior Regional Marketing Manager
Department: Marketing, Fundraising & Engagement
Location: Home-based anywhere in the UK (occasional travel to our Head Office in Stratford, London will be required)
Employment type: Permanent
Working hours: 35 hours per week
Closing date: Wednesday 11 September 2024, 23:55
Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we we're looking for someone talented, someone passionate about public health, someone like you.
This is an exciting opportunity to use through your regional marketing expertise and play a key role in supporting Cancer Research UK's marketing function. You will deliver some of the UK's most recognisable marketing campaigns, for activities such as Race for Life, ensuring they are aligned and integrated, providing regional expertise to ensure local marketing opportunities are maximised. You will also manage a Regional Marketing Executive to deliver best in class above-the-line regional marketing campaigns, working collaboratively with Audience & Product Marketing Teams.
What will I be doing?
Supporting the Senior Manager in translating cross-channel marketing plans and budgets into regional activation plans, providing regional expertise, and working with the marketing channel experts to drive media effectiveness
Working with Audience & Product Marketing teams to define and develop the audiences and product offerings that need activating regionally and consult on the development of cross-channel integrated briefs, working with key stakeholders and agencies to deliver these
Consulting with Audience & Product Marketing teams on the content creation, testing and optimisation process, working collaboratively with agencies, freelancers and in-house Creative Team to tailor national creative to meet regional audience needs
Managing the delivery of above-the-line regional marketing campaigns from planning and set-up through to execution and analysis, driving awareness of the Cancer Research UK brand and recruiting new audiences at a local level
Managing the continuous analysis of campaigns, reporting on performance to Audience & Product Marketing teams and key stakeholders
Driving a test and learn culture, ensuring user testing throughout and making insight-led recommendations to improve and optimise campaign activity to Audience & Product Marketing teams and key stakeholders
Supporting Audience & Product Marketing and Planning teams to generate actionable insight driving long-term improvement of regional campaign.
What skills do I need to have?
Proven leadership skills and the ability to manage competing priorities for yourself and others
Significant experience of delivering above-the-line campaigns, from planning through to execution and analysis, that meet campaign KPIs
Relevant experience of activating marketing plans at a regional level to deliver best in class localised marketing campaigns, with knowledge of the best regional marketing tools and channels
Significant experience of translating marketing strategy into tactical delivery plans by channel, audience and budget
Relevant experience of managing and motivating agencies to drive maximum value from relationships
Data-driven with a strong understanding of UX principles and relevant experience of interpreting results and recommending opportunities for optimisation
Relevant experience of building positive working relationships and influencing others at all levels
Relevant experience of developing highly effective campaign assets for use across channels
Excellent project management skills including resource and risk management
Strong Microsoft Office skills, including Excel and PowerPoint.
What will I gain?
Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive.
In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.
Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.
We don't forget people have lives outside of work too and so we actively encourage a flexible working culture.
Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for values-led, content-minded database-loving, marketplace enthusiast to join us at We Are In Beta as our School Service Provider Directory Manager.
Your role will be to build, manage and promote a community driven database of school service providers and organisations members of our 18,000+ community recommend to each other.
Why?
Finding and quality assuring providers on a limited budget in schools is hard. The database will help school leaders do just that so they can spend more time delivering the best education possible to their students.
About We Are In Beta.
We Are In Beta is an online community of 18,800+ school leaders and teachers which helps them share and learn how they get the best outcomes for their students.
We believe most of the solutions to schools’ problems are in schools already. Or at least, in the minds of the brilliant people who work in them.
Our job is to find them and share them widely, so nobody has to figure it out on their own.
Imagine a day when you can find someone - or something - that can help solve any problem you’re facing, whenever you need it.
A day when every student has leaders and teachers who are equipped with the most successful strategies and networks to improve their education.
Join us to help us build that future for our schools.
We - schools - Are In Beta - always learning.
What do we do?
To work towards that future:
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We research great practice so our members can discover it and be inspired by it.
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We produce and share practical content with great schools through events, webinars, podcasts and resources - so they can learn from others’ successes (and the failures too).
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We build communities of practice so colleagues can meet and grow together
Some stats we’re really proud of:
In just 4 years we’ve grown the online community to over 18,800 school leaders and teachers.
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3,400 - MATs and schools we are connected to
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2500+ resources have been shared by our members - if each one on average takes two hours produce - in reality it's probably more - that’s more than…
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3.1 years' worth of others’ work each and every one of our members can access just by being a part of the community
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3,710 policies and resources from successful schools and MATs we have curated, analysed and shared.
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£1,500 - the amount we save a school each time they access the research they ask us to do for them.
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870,000 hours - the number of hours it would have taken members to discover the insights we've shared with them had they done the research on their own in silos.
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£25 million - the amount it would have cost schools had they funded those research hours themselves
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1.5 million - the number of miles our members would have had to have travelled to meet our expert presenters in case study schools had our community not existed online.
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8,500 people came to the National INSET Day in Dec 2020 when the government left schools with almost no time at all to plan an end of term INSET.
We are just getting started. Join us to write the next chapter
What's the role?
Your role will be to design, build, grow and promote a database of organisations, who offer products and services to schools, which have been recommended to by our members.
How you’ll be driving our mission forward
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Research and map the education marketplace
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Understand the challenges schools buy in services to solve
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Learn about the different providers who exist to solve them
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Design, build and manage the database school service providers
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Define and codify the data architecture which governs the database
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Categorise the providers by type, objectives, buyers, beneficiaries and more
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Use no code tools to build and operate the directory
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Produce top of funnel content to promote the database, which attracts schools and providers sign up and contribute to it
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Set and manage schedules of promotional content
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Write valuable, practical, sharable and engaging posts on LinkedIn and Twitter about the providers and the database
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Design and build the user experience and information flows
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Map out users journeys (both schools and providers) through the directory experience
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Design and write sign up forms so schools and providers can access the database
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Design and write submission forms so schools can nominate organisations and organisations can request to join the database
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Automate processes to improve user experience and your administration workload
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Design information flow processes which manage engagement on both school and provider side
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Use tools like Zapier, Aitable, Email and HubSpot to automate information flow and email notifications
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Cultivate a community driven approach to building the database
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Encourage school leaders to make nominations of organisations who should be included
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Encourage providers to request they be included and contribute testimonials
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Research and design quality assurance mechanisms
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Design ways to gather quality assurance information from schools
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Design ways for providers to demonstrate their impact
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Who are you?
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You believe in the power of education and social justice
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You believe the answers to most of education's problems are in schools already (but understand some need some external help).
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You believe schools should be able to access quality assured provision at an affordable price without spending weeks researching.
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You value diversity in all respects.
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You love researching and discovering new solutions, organisations and marketplaces.
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You have a keen interest in marketplaces and review platforms like Uber, Airbnb, Checkatrade, Trip Advisor, Trustpilot
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You are a project manager who plans, tracks and delivers on objectives across several workflows on time, every time.
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You are comfortable managing different audiences who maybe at different stages of their customer life journey
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You have a spreadsheet (with pivot tables) for pretty much everything and like to design systems and processes to make things more efficient
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You're happiest when you are classifying complex systems into simple categories
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You get huge satisfaction from designing systems that create smooth information flow
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You relish using new technologies
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You enjoy planning and writing valuable top of funnel content on social media eg Twitter and Linkedin
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You get a kick out of designing lead magnets and getting sign ups
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You enjoy developing relationships from scratch often by email or social media
What experience do you have?
It’s not essential you tick every box. But the more boxes you can tick the better. It goes without saying, we can help you gain and learn from the experiences you haven’t had yet.
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Ideally, you are/were an experienced teacher and/or school leader with experience of working with 3rd party service providers
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You've had experience buying from (or at least working with) external organisations in schools and evaluating the impact of their work OR you've worked for an organisation that sells into schools in their marketing and sales departments
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You have a strong understanding of the types of problems service providers work to solve, which organisations exist in the education marketplace, the different types and their approaches and who the key buyers, users and beneficiaries of their work might be in schools.
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You've managed a school budget (or at least understand how tight they are) OR you've managed/fed into a marketing/sales budget at a school service provider OR worked in their sales/marketing department
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You’ve designed, built and managed databases/directories with low/no-code tools like Airtable, Webflow, etc
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You have experience of integrating platforms and building automations with tools like Zapier, Airtable, Hubspot, Gmail etc
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You’ve designed, produced and promoted effective lead magnets and sign up mechanisms
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You've designed slick user experiences and information flows using forms, databases and email
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You’ve crowdsourced content from audiences to leverage their collective knowledge using things like Google docs
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You’ve used social media to research and.promote your work consistently and effectively
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You’ve written top of funnel content on Twitter / LinkedIn that gets a lots of likes, comments and shares
What are the benefits?
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Exposure to the most inspirational and impactful school leaders and education organisations in the country
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Opportunity to work within an early-stage, mission-driven organisation and shape its direction
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Flexible working culture/flexible working hours
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Pro rata £28,000-£33,000 dependent on experience
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Project-based and/or part-time contract based on performance milestones for the right candidate available
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Free membership to all of our premium spaces across the community worth up to £1,197+VAT
We are an equal opportunity employer and consider all qualified applicants equally without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status or disability status.
Location:
- We are a fully remote team.
- We checkin daily online.
- We meet monthly face to face in London.
Role Scope and Time Commitment?
- This role is initially 1 day week role for 52 weeks a year.
- Early success could grow this to into 2-3 day a week role within 6 months.
- There is huge scope for it to grow into a full time Partnerships Manager, Head of Partnerships and eventually a Director of Operations role depending on success.
Timeline:
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Applications open: 28th August 2024
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Deadline for applications: midnight Sunday 15th September
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Invitations to complete assessment task: weeks beginning 9th September and 16th September
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First round interviews: weeks beginning 16th and 23rd September
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Second round interviews: weeks beginning 23rd and 30th September
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Notification of decision /appointment : week beginning 7th October.
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Start date: mid October
We expect this to be a popular role.
We will be inviting people to interview on a rolling basis.
We advise submitting an application early.
How do you apply?
To apply for the role please
- register your interest here no later than midday on Thursday 12th September AND/OR
- complete the application form we'll send you by the deadline above
For the application form you’ll need:
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CV - max 2 sides
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Covering letter - outlining
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why you want to apply
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how your values, knowledge, skills and experience make you the best person for the role.
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a PS section at the bottom with confirmation of where you saw the job role; confirmation of your current salary and notice period; whether you have the right to work in the UK and a valid criminal check with the Disclosure and Barring Service (DBS); any links to any portfolios/bodies of work you have completed in the past to demonstrate what you are capable of (this could be reports, writing, performance figures, social media campaigns, articles, videos); and indication of whether your availability will be limited during the recruitment period.
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Contact details of references
For an informal and confidential discussion about the role prior to application, please contact the Founder @niallalcock on X/Twitter or DM Niall Alcock on LinkedIn
We exist to help school leaders and teachers share and learn how they get the best outcomes for their students
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for a values led, (education) content minded and systematic project manager to join us a Conference Producer at We Are In Beta.
The goal is to grow our in person events offering for our community of MAT Directors of Education and School Improvement Leaders, which has already supported 85 MATs serving 90,000+ students.
Your role will be to produce face to face conferences that provide them honest, open and trusting spaces to share how they really achieve their results in practice.
Why?
So MATs can learn what’s working (and what isn’t), so they can deliver the best education possible to their students.
What's the role?
Your job will be to produce in person conferences, with a difference, for MAT Directors of Education and School Improvement Leaders.
Events where practitioners don’t just share what’s worked but also what hasn’t - openly and transparently.
The aim is curate powerful and practical warts and all stories, which attendees can ask questions about and dig deep into each other's work.
- What we avoid
- Glossy key notes delivered by non serving MAT leaders
- Only sharing successes
- Surface level panels that don’t explore how leaders do what they do
- Lots of passive sitting and listening in big audiences
- Not developing deep and lasting relationships between attendees
- Where the events are geared towards promoting products and services more than the amazing leaders and their practice
- What we deliver
- Dedicated to giving serving MAT Directors of Education - from diverse backgrounds - the platform to share the work they are doing in the MATs right now
- Sharing openly, honestly and transparently the challenges as well as the wins
- Small group discussions about very specific topics where attendees can go deep
- Workshop formats allowing speakers and attendees to learn from each other via intimate conversations
- Where we do everything we can to help attendees get to know each other, stay in touch and work together long term.
- Events where sponsors provide thought leadership not sales pitches
On the speaker/content side, you’ll:
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research what’s important to MAT Directors of Education
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find serving MAT leaders who have expertise in those areas
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invite and book them to be speakers and
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support them to be their best on the day.
On the attendee/learner side, you’ll:
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communicate the offering
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design sign up and onboarding processes
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promote the event across our social media and email channels and
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ensure delegates have everything they need to get the best out of the event.
On both sides you’ll:
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promote the event far and wide
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lead the follow up and evaluation of the events.
How you’ll be driving our mission forward
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Researching topics that matter to Directors of Education right now
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Emailing/messaging them to ask what they’ve had success with and need help with
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Creating a database of strengths and needs across the community
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Reading education press, policy and practitioner led blogs.
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Engaging with conversations on social media
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Finding, inviting and booking speakers
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Using national datasets to find MATs and MAT Education Leaders who are succeeding against the odds
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Digging into MAT practice and MAT leaders’ blogs/posts to build a list of possible speakers
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Crafting emails that invite MAT Leaders you may have never met to speak at the conference
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Following up and leading MAT Leaders through the speaker onboarding journey
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Supporting speakers to be their best
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Designing editorial guidelines and communicating them with speakers
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Supporting them to find a focus for their sessions and feeding back on the content
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Gathering pre-event information such as speaker details, access need, session titles/objectives and resources etc
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Automating workflows and emails using Zapier and Airtable
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Sharing all pre-event information they need in good time
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Designing attendee sign up and welcoming processes
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Designing and building pre-event registration processes and forms
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Gathering pre-event information from attendees eg attendee details, access/dietary needs and
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Automating workflows and emails using Zapier and Airtable
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Sharing all pre-event information so they can get the most out of the conferences
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Promoting the event across our channels
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Working with a designer to commission graphics
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Writing social media posts on LinkedIn and Twitter
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Working with the Director of Educations at the MATs hosting the events to write sharable, top of funnel social media posts that inspire, entertain and inform Directors of Education
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Designing, writing building email workflows and drip campaigns in our CRM (HubSpot)
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Ensuring delegates have everything they need to get the most out of the conferences
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Tracking and auditing that all delegates have shared required pre-event information
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Writing succinct emails which are delivered at the right time in a way that respects their workload and capacity
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Evaluating the success of the conferences.
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Designing and building post event evaluation forms
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Seek, gather and analyse customer feedback and user data to ensure member success.
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Tracking and auditing evaluation completion
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Following up with both speakers and delegates to maximise
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Who are you?
- A values driven educationalist
- Technophilic project manager who has a spreadsheet for everything
- Curious and empathic relationship builder
- Entrepreneurial, innovative and flexible
- Analytical but also a content-minded story finder and teller
- Feedback embracing learner in the pursuit of mastery of your craft:
What experience and skills do you have?
It’s not essential you tick every box below. But the more boxes you can tick the better. We can help you gain and learn from the experiences you haven’t had yet.
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Education and/or school leadership/teaching: Knowing how the MAT and school system works is a must. Knowing who does what role in MATs will help bring the right people in the right conversations and the right time. Knowing and understanding the kinds of problems and types of conversations MAT leaders and teachers is also helpful for this role
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Conference production: researching topics, inviting and booking speakers, crafting promotional materials, shouting loudly and proudly about the events and filling up spaces is key.
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Project management: Planning, tracking and delivering on project objectives across several workflows on time, every time. Managing multiple audiences who are likely to be at different stages of their engagement cycle.
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Digital marketing integration and automation: integrating and automating digital marketing platforms like eg MailChmip, Hubspot, Airtable and Zapier etc. Automating drip campaigns and email workflows.
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Copywriting (and digital marketing and email workflow design): designing and writing posts and emails that convert - whether than be speaker invitations, promotional posts or conference onboarding emails.
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Customer Relationship Management: designing, building and automating CRMs including sales pipeline design and management eg HubSpot and Airtable.
What are the benefits?
- Exposure to the most inspirational and impactful MAT Education Leaders in the country
- Opportunity to work within an early-stage, mission-driven organisation and shape its direction
- Flexible working culture/flexible working hours
- Pro rata £29,000-£34,000 dependent on experience
- Project-based and/or part-time contract based on performance milestones for the right candidate available - this role is approximately 3 days a week for 28 weeks a year in 2 x 14 week blocks: October-February and March-June to deliver 2 conferences.
- Free annual membership to all of our premium spaces across the community worth up to £1,197+VAT.
- Dramatically grow your network of MAT leaders
Project Scope and Time Commitment?
The aim of this role is to produce two conferences:
- Trust Education Leaders Conference North (Feb/Mar) in Manchester
- Trust Education Leaders Conference South (June/July) in Luton/Milton Keynes
Each conference takes about 14 weeks to plan and deliver working 2-3 days a week.
If you aren't available for these dates, please still register you interest as we have plans for more conferences coming up and we'd love to work with you on them.
Timeline:
-
Applications open: 28th August 2024
-
Deadline for applications: midnight Sunday 15th September
-
Invitations to complete assessment task: weeks beginning 9th September and 16th September
-
First round interviews: weeks beginning 16th and 23rd September
-
Second round interviews: weeks beginning 23rd and 30th September
-
Notification of decision /appointment : week beginning 7th October.
-
Start date: mid October
We expect this to be a popular role.
We will be inviting people to interview on a rolling basis.
We advise submitting an application early.
How do you apply?
To apply for the role please
- register your interest via our wesite no later than midday on Thursday 5th September AND/OR
- complete the application form we'll send you by the deadline above
For the application form you’ll need:
-
CV - max 2 sides
-
Covering letter - outlining
-
why you want to apply
-
how your values, knowledge, skills and experience make you the best person for the role.
-
a PS section at the bottom with confirmation of where you saw the job role; confirmation of your current salary and notice period; whether you have the right to work in the UK and a valid criminal check with the Disclosure and Barring Service (DBS); any links to any portfolios/bodies of work you have completed in the past to demonstrate what you are capable of (this could be reports, writing, performance figures, social media campaigns, articles, videos); and indication of whether your availability will be limited during the recruitment period.
-
-
Contact details of references
For an informal and confidential discussion about the role prior to application, please contact the Founder @niallalcock on X/Twitter or DM Niall Alcock on LinkedIn
We exist to help school leaders and teachers share and learn how they get the best outcomes for their students
The client requests no contact from agencies or media sales.
We are recruiting for an experienced Product & CRM Lead to develop processes and strategies to support user experience of our CRM (Salesforce) and take responsibility for our main fundraising product, Feed a School. With experience of driving product success and enhancing user experience, you will work in close collaboration with our global movement, contributing to the product’s success, both online and offline. As a global network, we have effectively harnessed CRM technology, and you will play a key role in supporting the growth of our movement to allow us to reach more children waiting for Mary’s Meals.
Reporting to our Director of National Affiliate Growth, you will provide inspirational leadership to our small CRM team and drive collaboration with teams in our National Affiliate countries, Marketing and Technology & Projects. The development of strong working relationships will be key to success in this role, as is the ability to act as the main point of contact between stakeholders and technical teams.
Key responsibilities & activities:
- Lead the product development process through to launch.
- Lead, develop, coach and inspire a high-performing team, promoting a culture of engagement and empowerment including identifying and implementing opportunities for delegation and development.
- Develop and maintain a balanced product strategy for online and offline fundraising efforts.
- Gather and incorporate feedback to meet stakeholder needs.
- Collaborate with teams to define and refine product prototypes.
- Track and analyse product performance using key metrics for informed decision-making
- Guide the product through development phases, ensuring alignment with user needs and strategic goals.
- Oversee CRM campaigns to engage and nurture National Affiliate relationships.
- Manage CRM tools and technologies for seamless integration and optimised performance.
- Support the Marketing team in using data analytics to identify market trends and growth opportunities.
- Collaborate with cross-functional teams to execute product roadmaps.
About you:
Required skills & experience:
- 5 years of experience working with CRM platforms (ideally Salesforce) in a senior product or CRM delivery role.
- Experience of managing projects, working cross-functionally and developing processes and procedures to drive simplicity and stewardship.
- A strong working knowledge of Agile principles and techniques.
- Exemplary communication, mentoring and coaching skills.
- Demonstrates strong commitment to our vision, mission and values.
- Proven track record of working effectively across a wide cultural and geographical remit to build strong relationships and promote a culture of collaboration.
- Pragmatism with the ability to work at every level to ensure key deliverables are met.
- Positive with a solution-focused, proactive and optimistic approach to work.
- Experience of working in a non-profit environment would be beneficial.
About us:
We have a remote-first approach to work and are happy for you to work remotely and flexibly, in a way that best supports your work life balance, we also have an office near Glasgow city centre for those who live nearby and would like to work from here occasionally or on a regular basis.
Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We continue to change the lives of over 2.4 million children who today will receive Mary’s Meals.
We believe in the innate goodness of people, respect the dignity of every human being and family life and believe in good stewardship of the resources entrusted to us. In line with our values, Mary’s Meals is fully committed to a culture of safeguarding. Mary’s Meals is committed to preventing any type of unwanted behaviour at work and we expect all the Mary's Meals family to share this commitment and work in the best interest of the communities we serve. Our safe recruitment practices ensure that only those that are committed to our high standards join our movement.
Salary advertised is for UK based candidates, our salary philosophy ensures consistency across locations where Mary’s Meals operates, please reach out to us for more information about salaries in other locations.
This is a fantastic role where your daily work has real impact. If you are looking for more from your role and our mission, vision and values resonate with you, then we would love to hear from you. Please click Apply and tell us why this role would be a good fit for you and your motivations in considering a role with Mary’s Meals International.
Closing date: Tuesday 10th September 2024
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you excited to take on a job working with volunteers across the UK? Are you a purpose-driven people-person who excels at creating and sustaining relationships, but also enjoys a role with a wide variety of tasks and workstreams?
If this sounds like you and you want to use your talents, skills and experience to have a demonstrable impact on the lives of people across the UK, we’d love to hear from you
We are keen to hear from candidates from a wide range of backgrounds and with a variety of experiences. You may be just starting out in your career and are looking for an early role in the sector which will challenge you and build your experience. You may also be a more experienced professional who is looking for a different challenge in a rapidly evolving, young charity and who can bring new perspectives and fresh ideas to our team.
About The Hygiene Bank
Hygiene poverty is not being able to afford many of the everyday hygiene and personal grooming products most of us take for granted. The reality of low income is that it restricts people’s options, leaving us caught between being able to heat our homes, pay the rent, eat, or be clean. It is washing hair, bodies, faces and clothes in the same cheap washing up liquid used for the dishes. It is not being able to replace a toothbrush when needed or sharing a toothbrush because one each just isn't an option. It is having to choose between shaving foam and razors or the transport fare to a job interview.
Hygiene Poverty is the hidden crisis facing the UK. In May 2024, The Hygiene Bank published their second groundbreaking research into the incidence and impact of hygiene poverty. It found that over 4.2 million adults across the country are currently experiencing hygiene poverty and that it is both alarmingly widespread, increasing and disproportionately impacts the most vulnerable. It stops people from participating in society, feeds the mental health crisis and blocks routes out of poverty. It is simply unjust.
At The Hygiene Bank, we believe that everyone deserves to feel clean. That is why our network of projects exists – to give people access to the basics they need.
About the Role
As one of our team of four Partnership Managers, you will have the exciting opportunity to make a huge difference in improving the lives of people living in hygiene poverty. Reporting into the Head Operations, the Partnership Managers plays a pivotal role in the charity and are responsible for overseeing and co-piloting our volunteer lead community projects.
The role is varied and requires strong time management, organisational skills, excellent written and verbal communication skills, meticulous record keeping and strong volunteer management.
Key Responsibilities
- Support the Senior Volunteer Experience Manager to actively recruit volunteers in key areas, in line with our strategic objectives.
- Onboard new projects by supporting the volunteer project coordinator with all aspects of setting up a community project.
- Foster positive relationships with the project teams to ensure engagement and inclusion and to be the first point of contact for them.
- Co-design and implement project plans for the newly formed projects identifying areas of support needed to sustainably grow the project.
- Work with the projects to identify suitable Community Partners in line with our strategy and eligibility criteria.
- Support the project with any funding applications and ensure impact data is captured.
- Ensure all projects are compliant and operating within out charitable objects, therefore reducing the overall risk the charity.
- Work with the Operations team to ensure all supporting volunteer guidance documentation is accurate, relevant and up to date and to ensure the volunteer newsletter, website and members area contains all required and up to date volunteer supporting information.
- Monitor and analyse KPIs and provide regular reporting to both the team and board.
- Attend and participate in volunteer events and town halls as required.
- Regularly visit projects to offer support and to continue to enhance relationships
Skills, Knowledge & Expertise
- Excellent volunteer relationship management (experience of volunteer management would be ideal, but candidates may be able to demonstrate excellent and relevant people skills in different contexts)
- Ability to use different data sets to accurately forecast and report
- Polished communication and people skills to champion, and act as an ambassador for The Hygiene Bank
- Detail-driven, strategic, motivated, and have a forward-leaning approach to business.
- Ability to work independently, multi-task, and prioritise a busy workload.
- Strong written and verbal communication skills
- Appropriate IT skills - experience in managing databases and proficient in using MS Excel, Powerpoint and database CRM
- Experience working with internal stakeholders' teams to help ensure deliverables are met
- Passion for personal and professional development, as well as a proven can-do attitude
Attributes and behaviours:
- Passionate and demonstrably committed to improving the lives of people experiencing Hygiene Poverty
- Empathic and diplomatic, with strong alignment with the charity’s values
- A commitment to quality and attention to detail.
- Ability to work on your own initiative.
- A highly competent and collaborative team worker.
- Discretion and the ability to maintain confidentiality.
- Willingness to learn new skills.
- Excited by and ability to work in a growth mindset, changing and flexible organisation.
This job description and person specification represents an outline of the major components of the job and is not intended to be exhaustive.
Key Details
· Salary: £31,700- £37,700 pro rata, part time, 4 days (dependent on skills and experience)
· Location: remote working/homeworking with monthly in-person team days in London.
· Holiday: 28 days (pro-rata) plus public holidays and closure between Christmas and New Year.
· Defined contribution pension scheme: 3% employer contribution, 5% employee contribution.
How to Apply
- If you would like to join our team, please apply via Charity Jobs
- An up to date CV outlining your employment history, qualifications and contact details.
- A supporting statement (no more than 1 x A4 pages) which i) demonstrates how you meet the criteria outlined in the Person Specification, particularly around volunteer management and ii) outlining why you are interested in working for The Hygiene Bank.
Next Steps
· Deadline for applications – 5.30pm on Friday 13th September
· Interviews –W/c 30th September
· Starting date – as soon as possible thereafter.
We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
We reserve the right to close the application ahead of the closing date
The client requests no contact from agencies or media sales.
Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they're likely to die from.
We want a different society than the one we live in now. Our mission for the next five years is to close the gap in the number of people missing out on what they need at the end-of-life, through 3 ways:
- Growing and transforming our direct care and support
- Delivering more practical information and support
- Leading in shaping the end-of-life experience
We have two exciting opportunities to join our National Events Fundraising Team. This team looks after all our fundraising events from Fundraising My Way and Virtual Challenges, to the London Marathon, Treks and Swimathon. The team provides a wide range of activities that our supporters can engage with, managing the product life cycle from strategy to marketing and stewardship, to evaluation and analysis.
We are a passionate, fun and inclusive team based across the UK. We offer the chance to work in a creative and innovative team where you will join our mission to deliver an unrivalled supporter experience while increasing participation and income.
Your role in our mission…
We're looking for individuals experienced in product management within a Fundraising environment. We have two roles available:
- One role will be responsible for our Supporter Led portfolio, working cross-organisationally to create and deliver products for our key audiences year-round and strive towards our ambitious growth targets.
- One role responsible for our Social Fundraising products, working across Meta channels to offer varied, accessible challenges to engage new audiences and build our ongoing social fundraising strategy, focusing on acquisition and growth.
As the product expert, you will gain multiple stakeholders buy-in, create, and own each product strategy and budget and be the charity wide point of contact for the product and be accountable for recruitment and stewardship of participants. We're looking for someone who is passionate about supporter care, can manage multi-channel marketing campaigns and can deliver excellent product/project management in an event fundraising setting.
Additional Criteria for Success:
- Demonstrable experience within fundraising (or other income generating/product development function), particularly with experience of community, event or digital fundraising.
- Excellent stakeholder management skills and ability to work effectively in large and complex cross- functional teams
- Proven Project Management skills
- Excellent knowledge of Marketing campaigns, tools and techniques
- Strong product management experience as well as analytical skills, and market awareness will be essential to ensure that product strategies are grounded in data and evidence.
Contract: Permanent
Salary: £34,500 - £38,324
Location: Home based. This role can be based anywhere in the United Kingdom.
Application & Interview Process
* As part of your online application please submit your CV plus a cover letter outlining your interest in/suitability for the role.
* Close date for applications: Sun 1st September 2024
* Interviews will commence w/c 9th September
Benefits you'll LOVE:
* Flexible working. We're happy to discuss flexible working at the interview stage.
* 25 days annual leave (exclusive of Bank Holidays)
* Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
* Loan schemes for bikes; computers and season tickets
* Continuous professional development opportunities.
* Industry-leading training programmes
* Wellbeing and Employee Assistance Programmes
* Enhanced bereavement, family friendly and sickness benefits
* Access to Blue Light Card membership
* Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]
We’re looking for a driven and ambitious Growth Marketing Manager to join the Chartered Institute of Environmental Health (CIEH) and lead our acquisition and lead generation marketing activity.
CIEH is the professional membership and awarding body for the environmental health sector. We believe everybody has the right to be healthy, happy and safe. That’s why through championing environmental health professionals, education, support and campaigning, we work to promote safer, cleaner and healthier environments for the benefit of all.
Joining the Marketing and Communications team, this role will support us in driving growth through our commercial activities, with a focus on our training offering and sustainable conference, meeting and events venue, which in turn supports our charitable activities. From implementing and managing paid search and content marketing to analysing customer insights and trends, this is a varied role with lots of opportunity to make an impact.
In this role, you will:
- Plan and execute lead generating and income growth marketing campaigns and strategies for products and services across the organisation with a particular focus on training products and our sustainable conference, meeting and events venue
- Work with internal stakeholders to understand our products and services and their unique selling points, identify target audiences and understand buying habits to help shape campaigns and messaging
- Support internal stakeholders to achieve their commercial targets, keeping in mind KPIs and ROIs
- Design and implement targeted automated email campaigns, segmenting audiences and nurturing leads
- Manage and allocate campaign budgets, balancing growth and spend
- Devise campaigns that engage and convert by utilising paid search, paid social, display, retargeting and SEO to generate engagement and leads
- Optimise landing pages and user funnels to drive engagement and conversion
- Conduct A/B testing to refine campaigns and messaging
- Forecast, measure and report on campaign performance and ROI
- Use analytics tools to track key metrics and make data driven decisions
- Craft engaging content for our websites that attracts and converts our target audiences
- Work with subject matter experts to identify trending topics, produce resources and thought leadership content, and disseminate key information to our target audiences
- Brief designers and where appropriate create design assets
- Collect, manage, process and evaluate data, using CRM and other systems as necessary
- Work with the Head of Marketing and Communications to set and monitor KPIs and objectives
- Brief and manage the work of external agencies when necessary
- Deliver effective internal communications and marketing reporting
- Seek opportunities for improvement of business processes to improve customer experience, reduce costs and ensure maximum return on marketing budget
- Ensure consistency in messaging, tone and visual identity across all activity
- Provide support on membership recruitment and retention, policy, profile raising, and events marketing and communications activity when required
- Manage the workload and performance of the Marketing Executive
- Undertake ad-hoc work compatible with the post holder’s status/experience as required
Please see the full job description and person specification for details.
Who are we looking for?
We’re seeking an Interim Training Manager for a 6-9 month contract, with the potential to transition into a permanent position for the right candidate. This is a unique opportunity to lead and enhance our training programmes within the charity sector.
In this role, you’ll ensure our training initiatives meet their objectives, stay on budget, and deliver exceptional outcomes.
You’ll leverage your excellent stakeholder management and influencing skills to build strong relationships and drive strategic development. Ideally, you’ll have experience as a trainer or in L&D, and a solid understanding of mental health would be a significant bonus.
If you’re ready to step in and lead with expertise and passion, we want to hear from you!
About the role
Working closely with the Programme Officer for Training, the Training Manager will manage the training function, leading the delivery and continuous improvement whilst managing key relationships ranging from associate trainers who deliver training on behalf of Student Minds to external organisations who wish to purchase training. This role has responsibility for income generation within the organisation and management of the trainer network.
Responsibilities
- Oversee and continuously improve the training function, ensuring objectives and outcomes are met on time, within budget, and to quality standards.
- Lead detailed programme planning, including risk management and budget oversight, in collaboration with colleagues.
- Drive income generation, develop pricing models, and lead marketing strategies for training programmes, working towards annual financial targets.
- Manage relationships with key stakeholders, coordinate professional development for trainers, and assure the quality of training delivery.
- Stay informed on sector developments, adapt training content accordingly, and represent the training programmes at external events.
- Support the implementation of digital systems and contribute to website development for training-related content.
- Collaborate with the team on cross-organisational events, provide consultative feedback, and uphold the organisation's values, including EDI practices.
For the detailed job description please download our Recruitment pack.
Details
Hours of work: 30 hours (4 days) / per week
Contract: 6-9 months (Temporary)
Full-Time Salary Range: £28,552 - £32,445 per annum
Pro-Rated Part-Time Salary Range: £22,841.6 to £25,956 per annum (based on 30 hours per week, equivalent to 80% of a full-time role)
Why work for us?
- Meaningful Mission: Join a team committed to ensuring no Student should be held back by their mental health.
- Nurturing employee wellbeing is central to our culture. That's why we provide each team member with 10% wellbeing time, approximately 3.5 hours a week, to invest in activities such as gym sessions, yoga, extended lunch breaks, or simply taking a rejuvenating walk. Join us and experience a workplace where your health and happiness are valued.
- Equity, Diversity and Inclusion: We value diversity and inclusion, and we actively promote equity in our recruitment process. We use priority interview scheme for candidates from ethnically diverse backgrounds and employ blind shortlisting techniques to ensure fairness and eliminate discrimination.
- Transparent Recruitment Process: Instead of collecting CVs, we use an application form to ensure fairness and equal opportunity for all.
How to apply?
- Download the recruitment pack in the document section, where you’ll find more information about the role including responsibilities and person specifications.
- Complete the Equality Monitoring Form.
- Download and complete our application form which is available in the document section below.
- Upload your completed application form.
Application deadline: 8th September
Interviews: 18th September
Start date: as soon as possible
Student Minds is an equal opportunity employer committed to diversity and inclusion. We encourage individuals from all backgrounds to apply.
The client requests no contact from agencies or media sales.
Commercial Property Lawyer – Fixed Term Contract
Full Time – We are happy to consider applications for part time (3 days a week on fixed days due to business requirements)
Hybrid Working
Our offer to you
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:
- Competitive salary and pension scheme
- 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
- Hybrid, Flexible working
- Cycle to work scheme Electric Vehicle Scheme
- Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
- Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping
About Us
This is a fantastic opportunity to join a team of over 1,700 employees and over 29500 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.
St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response, Falls response, Night Time Economy and Homelessness outreach) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes). There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.
Job Summary
The role plays a leading part in delivering sales growth to meet the annual financial targets of the Sales & Marketing directorate of Workplace Training & St John Ambulance Supplies. The key objective is to build long term sustainable relationships in both virtual and face to face with major customers and to develop existing customers to drive growth and achieve sales revenue targets in both First Aid and Health & Safety markets for both training products/supplies. (NAE Reseller Domestic and International, and NAE Supplies will be just for Supplies). In addition, the post holder will identify and win new customers through targeting high profile corporate prospects for training and supplies from both commercial and public sectors throughout the territory. To plan & successfully roll out new products/systems prioritising customers as required as these come to market.
About You:
To be successful in this role, you will be educated to a degree level, qualified Barrister or Solicitor of England & Wales with at least 3 years post qualification experience and current practising certificate, solid experience of Commercial Property Law and Practice and resourcefulness to develop solutions to complex legal or regulatory challenges.
About The Role
Prepare, review and negotiate complex and routine Commercial Property transactions involved with the disposal of a significant commercial property portfolio via public auction or private treaty.
Obtain s119 reports and liaise with relevant professionals eg. surveyors to achieve best value for these properties; Liaise with external counsel, draft, review and negotiate contracts; leases, licences, transfer deeds, deeds of surrender and similar documents (with Senior Commercial Property Solicitor’s guidance)
Analyse title documents and legal descriptions of property; prepare reports on title; prepare completion statements and invoices; prepare Land Registry applications.
Please see the job description for more detail (this can be viewed on our website or once you click apply)
For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below
We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.
St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.
Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.
Dynamics 365 CRM Developer
We are seeking to recruit an individual who displays a flexible approach, excellent communication skills and is an effective team player.
Position: SIT39 Dynamics 365 CRM Developer
Location: Home-based, UK, Nationwide
Hours: 35 hours per week
Salary: Circa £70,000 per annum (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance to where you live)
Contract: This is a fixed term contract for 12 months
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 15 September 2024
Interview Date: To be confirmed
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
This role working as part of a development team, is to deliver a new Dynamics 365 CRM environment as part of a greenfield migration project from on premise. The role will also work to integrate the new platform into other data sources including another Dynamics 365 CRM environment.
Key Accountabilities and Main Responsibilities:
· Dynamics CRM 365 - Participate in design sessions with other members of the development team & key business users. Defining architecture/solution design.
· Dynamics CRM 365 - Development of new products/services within the platform as defined from architectural / solution design, change requests and project requirements.
· Dynamics CRM 365 - Maintenance of security within the platform, products, services & data.
· Power Platform – Development of custom apps using Power Apps, Azure function and connectors.
· Power Platform – Development of automation, of manual tasks & processes using power automate.
About You
· Significant direct experience of systems development
· Significant exposure to developing Microsoft Dynamics CRM, Dynamics SharePoint Integration & other Microsoft Technologies
· Experience of Migration Projects – Premise to Cloud
· Significant experience to the software development lifecycle, databases, structures, & coding techniques
· Good experience of integrating third party products, plugins, connectors, data flows in systems
· Solid experience of developing intuitive and engaging user interfaces
· Technical Expertise: Dynamics CRM 365 & Power Platform (Power BI, Power Apps, Power Automate)
To fulfil the role you must be resident in the UK and have the right to work in the UK.
Please submit your CV and a supporting statement of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
About the Organisation
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
Everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
The charity provides specialist support, funds critical research and campaigns to make sure people affected by stroke get the very best care and support to rebuild their lives.
The organisation is working to improve the diversity of the team. Because individuality leads to a richer experience for its people and better support for those affected by stroke.
People from all backgrounds are strongly encouraged to apply. And particularly applications from those with lived experience of stroke and those from under-represented communities.
Every five minutes, stroke destroys lives. Help rebuild them and join the team.
In 2019, the charity developed a bold new corporate strategy so that they can rebuild more lives after stroke and make a bigger difference to people’s lives. To help deliver the strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!
You may also have experience in areas such as Dynamics 365 CE/CRM Developer, Microsoft Dynamics CRM Developer, Senior Dynamics 365 CRM Developer, Junior Dynamics 365 CRM Developer, Dynamics 365 CRM Engineer, Dynamics 365, 365 Developer.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The successful candidate will be responsible for supporting with the development and implementation of training programmes that enhance the skills of our stakeholders, as well as fostering a vibrant community engagement strategy to boost interaction and satisfaction.
You will be responsible for stakeholder engagement within the gaming and esports space, developing long lasting relationships, providing ongoing support.
You will also be responsible for promoting and marketing the work of Ygam at conferences and events.
You will be required to arrange and deliver our City & Guilds assured workshops and our CPD accredited training, both online and face to face and provide support to delegates post training, updating all relevant records and CRM systems.
Role Requirements
Duties will include but not be limited to:
Planning
· Network and develop stakeholder relationships, leading to the recruitment of delegates on Ygam training.
· Actively engage stakeholders across relevant organisations to support and promote the work of Ygam.
· Attend networking events online and in person to promote Ygam.
· Work with the communication team to produce and deliver clear, effective, and engaging material across a range of channels.
· Plan and facilitate stakeholder engagement events, focus groups, and communities of practice.
· Develop a strong pipeline of delegates to attend the workshops delivered by Ygam, ensuring workshops are well attended.
· Identify and attend conferences, seminars, educational and organisational events on behalf of Ygam, to highlight and support our work.
· Signpost organisations to the booking page on the Ygam website.
· Support and input into the creation of workshops and resources.
Delivery
· Deliver the Ygam portfolio of workshops (online and face to face).
· Provide high quality training to a range of professionals in line with Ygam’s Quality Assurance processes.
· Deliver workshops and training independently both online and face to face.
· Be responsive to delegates needs, answering questions and queries in a timely and supportive manner.
· Provide excellent customer service to delegates.
Outcomes:
· Produce robust and relevant stakeholder engagement and communication plans.
· Ensure accuracy of data utilising the CRM system.
· Achievement of monthly KPI.
· Demonstrate collaborative stakeholder engagement approach across the wider Ygam portfolio.
· Develop case study opportunities to understand the impact of the Ygam resources and training.
· Input into work with evaluators to measure impact and performance.
Learning and Development:
· Self-identify any gaps in knowledge and any CPD requirements to support your development and ongoing performance.
· Ensure all relevant CPD is completed and up to date on platforms such as Ihasco.
· Attend support sessions with line manager (both remotely and in person).
· Record performance in your monthly 1-1’s with your line manager.
Administration:
· Record an audit trail of stakeholder details and engagement activity via our CRM system.
· Send out joining instructions via our CRM system to delegates prior to workshops.
· Record attendance and email delegates post workshop to gather feedback.
· Ensure all records are maintained in accordance with GDPR/data protection legislation.
Person Specification
Essential
· Stakeholder engagement experience, including the development and implementation of robust stakeholder engagement plans.
· Passionate about gaming and esports, with an in-depth knowledge of current trends and challenges in the industry.
· Exceptional organisational skills with attention to detail.
· Flexible and adaptable, capable of thriving in a fast-paced and evolving environment.
· Confident communicator with outstanding verbal and written communication skills.
· Confident public speaker with extensive training and delivery experience.
· Prior experience of selling a product or service, and experience of developing a pipeline to achieve KPIs
· Outstanding understanding of IT applications (MS Word, Excel & PowerPoint especially).
· Ability to work in a highly organised manner with a keen eye for absolute detail.
· Self-motivated, with the ability to work autonomously.
· Experience of working within a matrix management framework and the ability to work collaboratively as part of a team to meet targets.
· Willingness to travel to events and meetings with stakeholders.
· Employment rights to live and work in the UK.
Desirable
· Innovative thinker with a track record of implementing successful training and engagement strategies.
· Experience creating content, e.g. training materials, videos etc.
· Experience of developing and running campaigns to engage stakeholders, driving traffic to websites and training.
· Experience of using Canva.
· Experience of using Salesforce and Mailchimp to collect and store customer information, compliant with GDPR regulation.
· Previous experience of working within a harm prevention role.
The client requests no contact from agencies or media sales.
Unifrog’s mission
We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer (check out this video to hear more about the Unifrog platform).
Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply.
What you’ll do
As an Area Manager, your role is to increase our partner numbers and support engagement with our existing schools and colleges, helping them to make the most of the Unifrog platform. Excellent customer service is at the heart of what we do, and you will make sure that all interactions with Unifrog are positive and successful.
You will cover your own area of the country - the Midlands and East Anglia region - with occasional travel to these locations (on average 1-2 days per week).
Your key responsibilities will include:
- Meeting with potential partners at schools and colleges (in person and via video call). You’ll demonstrate the Unifrog platform, convey our mission to level the playing field for students and look to secure their ongoing subscription.
- Supporting schools with constructing their long and short-term careers strategy, then reporting on the impact of the Unifrog platform each academic year.
- Maintaining outstanding relationships with existing partner schools, which includes delivering remote and in-person training to ensure they make the most of the platform.
- Developing an excellent knowledge of Careers Education, Information, Advice and Guidance (CEIAG) within the UK and consulting with schools on how to support their students.
- Proactively working to foster a sense of community amongst our Unifrog partners and always thinking about how we can promote the sharing and embedding of Unifrog best practice across our partner schools.
- Achieving sky-high resubscription rates.
- Working collaboratively with Unifrog Account Managers to devise strategies for success with schools and colleges.
What we’re looking for:
Resilient, and motivated to exceed targets:
- Our sales and resubscription targets are achievable but ambitious. You’ll need to be determined to meet and exceed them.
Sales experience:
- You’ll be responsible for meeting sales targets for your region. Sales experience is favourable but not necessary
Strong communication skills:
- You’ll be in frequent communication with lots of different people, both within Unifrog and externally – this will be in person, written, over the phone and via video call. You’ll need to be an outstanding communicator.
Personable, with a track record of excellent relationship management:
- At Unifrog we’re known for our excellent customer service. You’ll need to provide fantastic support for your partner schools and make sure your team is doing the same.
Sector insight:
- You will be working with schools and colleges across your region that will have different contexts and priorities; you’ll need to be quick to understand how we can support them
Attention to detail:
- It’s important you have the skills and discipline to carefully check your communications to schools and to find new opportunities to support schools in your area
Proactive attitude and willingness to get stuck in:
- You need to be excited about going beyond the core responsibilities detailed above to improve what we do and make it a success.
- You will be joining a team of highly motivated people who are passionate about our mission of helping students to find the best next step for them after school. If this excites you and you’re an energetic person who is willing to learn, we’d love to hear from you.
Working together
You’ll work alongside two Account Managers who will be responsible for maximising the engagement of current partners, while you concentrate on growing the partner base within the same geographical area. You’ll be line managed by the Head of UK Sales. You will also have daily contact with the wider Unifrog team, including our Partner Success, Marketing and Finance teams.
Key benefits
Head to our jobs page for a full list of the excellent benefits we offer our team.
- Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools.
- Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.
- Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
- Influence the company’s direction: we love to promote great ideas, wherever they come from.
Key details
- £40,350 per annum (Grade B), plus:
- Unlimited commission, OTE of £60,000.
- Team incentive bonuses.
- A share in a company-wide performance bonus.
- Full-time.
- Maternity Cover - fixed term up to 12 months
- 28 days paid holiday per year (plus bank holidays) pro rata.
- Working hours are 9am to 5pm, Monday to Thursday, and 9am to 4:30pm on Friday – some days you may need to start earlier but you can finish earlier as a result.
- All travel expenses covered and car allowance paid.
- Full UK driving licence is essential.
- Candidate ideally based in the Midlands or the surrounding areas.
- Start date: no later than w/c 16th December 2024.
- We can only consider candidates who have the right to work in the UK.
Application process
- Deadline: 10:00am (BST) Friday 6th September 2024.
- Stage 1: Application form (~1 hour) ✍️
- Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.
- i. With reference to examples of your experience, what would make you an excellent candidate for this role? (250 words)
- ii) A school we are hoping to partner with have concerns about the budget available for Unifrog. What would be your approach to securing a partnership with them for this academic year? (250 words)
- iii) Tell us about a time when you had to manage conflicting priorities whilst meeting targets. What was your approach? (250 words)
- Stage 2: Phone task (15 minutes)
- A short role play task over the phone. We will schedule these tasks throughout the application window so we encourage you to apply early.
- Stage 3: Video call interview (45 minutes hour)
- Short pre-preapred presentation (15 mins)
- Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions) (30 mins).
- Video call interviews will be held w/c 16th September 2024.
- Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently.
- Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring
Inclusion and diversity at Unifrog
- Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.
- As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.
- To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.
- To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses. That way no candidate is disproportionately advantaged or disadvantaged by where they show up in the group.
The client requests no contact from agencies or media sales.
Purpose of the post
Working within the Legal, Trust and Ethics team, the PPIE Manager will play a crucial role in advancing HDR UK’s mission to build trust and confidence in health data research among patients, public, practitioners, and other key stakeholders. Central to this mission is the active involvement of patients and the public in shaping our work and decision-making processes, ensuring that their voices are integral to our efforts.
The successful candidate will support HDR UK’s Public Advisory Board and coordinate their collaboration with different teams across the Institute. In addition, they will support other advisory groups essential to delivering our PPIE strategy. They will also be willing to support activities and events led by PPIE colleagues and feel comfortable leading multiple projects at a pace in a complex organisation and interested in trialling, developing, and delivering innovative approaches to PPIE.
Reporting to the Head of Public Involvement and Engagement, the PPIE Manager will be instrumental in building partnerships with patients, public communities, and practitioners. They will also support HDR UK’s key initiatives, including our newly established Brain Health partnership involving organisations such as the UK Dementia Research Institute (UK DRI), Dementia Platform UK (DPUK), and the Alzheimer’s Disease Data Initiative (ADDI).
This position is an exciting opportunity for someone dedicated to integrating public perspectives into all stages of our work, influencing our initiatives across the UK and beyond.
Main responsibilities
- Support the implementation of the 2024-2025 HDR UK PPIE strategy, including for the Brain Health initiative, working closely with PPIE colleagues and ensuring alignment with HDR UK strategic objectives.
- Encourage the involvement and engagement of relevant patients and the public in our initiatives, integrating their perspectives on value and PPIE approaches.
- Develop strategies for building the public voice into the initiative priorities, products, and services, adhering to UK Standards for Public Involvement and good practices set by the Public Engagement in Data Research Initiative (PEDRI).
- Ensure equality, diversity, and inclusion considerations in PPIE methods and communication channels.
- Build and maintain relationships with teams across HDR UK and with partner organisations, fostering collaboration and teamwork.
- Guide and support staff members in creating meaningful and innovative PPIE approaches including in the brain health field and liaise with colleagues across the Institute to increase visibility of PPIE activities through various channels (e.g., website updates, conferences, festivals, peer-reviewed journals, and other dissemination methods).
- Plan and oversee PPIE activities, such as focus groups, workshops, webinar, public events, and surveys.
- Create and monitor systems to evaluate and demonstrate the impact of PPIE efforts.
- Assist the Brain Health team in identifying and pursuing new collaborative opportunities that enhance the PPIE aspect of this initiative.
- Report on patient/public’s experience of involvement/engagement, striving to improve responses through communications that reflect HDR UK’s brand and values.
- Provide briefings and share good practices within HDR UK, highlighting examples that could positively influence the organisation’s work.
- Share findings and insights through peer-reviewed publications and other dissemination channels.
- Collaborate with the HDR UK PPIE Central team to develop a training programme aimed at upskilling staff in PPIE approaches.
- Act as an internal and external ambassador for PPIE to position HDR UK as a leader in this area of work.
Knowledge, Skills, and Experience
Experience
- Experience of developing, implementing, and evaluating PPIE strategies and methodologies.
- Demonstrable examples of successfully using innovative approaches for PPIE.
- Experience of promoting the need and value of PPIE to a wide range of stakeholders, building relationships and acting as an advocate.
Skills
- Ability to work autonomously and make decisions without supervision.
- Effective leadership skills with the ability to motivate and support a team.
- Influencing and coaching skills.
- Excellent relationship building and networking skills to build collaborative partnerships.
- Excellent interpersonal skills and ability to handle sensitive issues positively.
- Strong analytic skills with the ability to frame problems and solutions in a logical manner.
- Excellent organisational skills, with the ability to manage competing priorities in a fast-paced environment.
- Evidence of ability to meet tight and challenging deadlines.
- Ability to prioritise a wide range of demands.
- Resilience and adaptability.
- Excellent written and verbal communication skills with the ability to communicate effectively and confidently with people at all levels.
- Ability to work with complex scientific content, to explain concepts without technical jargon.
Knowledge
- Understanding of PPIE in an academic/research/healthcare environment and an interest in and awareness of the science, data, technology, and medicine sector.
- Knowledge of the public sensitivities of using data for research.
Please note, as we are a UK-based organisation, applicants must be living in, and eligible to work in, the UK. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Background:
Consumers International is the only global membership organisation bringing together over 200 member organisations in more than 100 countries to empower and champion the rights of consumers.
We work with our members and partners, across national borders to address critical, systemic global issues that impact and involve consumers. Representing and empowering consumers, we are their voice in international policy-making forums and the global marketplace to shape a world where everyone has access to safe and sustainable products and services.
Working for Consumers International provides the opportunity to build solutions and partnerships to address the foremost marketplace issues and opportunities at global scale.
Purpose of the role:
The purpose of the role is focused on generating and developing monthly management accounts information and providing insight and direction to the Director General and Leadership Team. Reporting directly to the ‘Head of Finance and Organisation Development’, the Management Accountant will play a key role across the business in improving data capture and improving reporting across the team. This role will be on a part time basis of 2 days a week.
This role will suit someone who is looking to join a small, dynamic and growing organisation to help streamline our management reporting processes to provide timely and accurate financial management information. Systems experience with ‘Microsoft Dynamics 365 Business Central’ accounting package would be an added advantage.
KEY RESPONSIBILITIES
·Preparing monthly management accounts, including comparatives to budgets, trends and forecasts
·Compiling Balance sheet reconciliations
·Facilitating use of Power BI to generate Management accounts pack
·Preparing quarterly Project ‘Income and Expenditure’ reports for Project Managers
·Preparing interim/final financial Project reports for submission to Funders
·Preparing quarterly VAT returns
·Providing accurate and timely financial information to support the organisational financial strategy and decision- making process
·Ensuring all transactions are recorded, filed and reported correctly
·Streamlining and improving accounting systems, controls and process environment
·Reviewing and updating current suite of organisational policies
·Preparing annual budget
·Preparing supporting schedules for Annual audit and working with external Accountants to assist in the preparation of annual financial statements