Practitioner Jobs

Housing Support Worker

This is an exciting opportunity to join an amazing organisation to help set up and develop a new Supported Lodgings service.

Position: Supported Lodgings Coordinator

Location: Cheshire West and Chester - (borough wide predominantly Ellesmere Port and Chester)

Contract: Permanent

Hours: Full time 37.5 hours

Salary: £24,136 per annum

Closing Date: 13th September 2024

About the Role

The Supported Lodgings Co-ordinator role is a busy and varied one. You will be responsible for ensuring all young people referred to the service, are assessed, supported and placed effectively with their hosts. In addition, you will be responsible for overseeing the recruitment, training and management of hosts, as well as promoting the service to key stakeholders, and supporting young people directly.

Cheshire West Supported Lodgings service will work across the borough of Cheshire West and Chester and you will be responsible for the effective delivery of it.

Your work will be underpinned by the organisations Endeavour model of assets based, psychologically informed delivery. The aim of which is to ensure that every young person leaves the service with the skills and resilience to be confident and self-determining in their lives.

Working under the direction, guidance and support of the Deputy Supported Lodgings Manager and the Greater Manchester Prevention Team you will be responsible for young people needing longer term placements, as well as sharing responsibility for the safety and wellbeing of all hosts and staff at the service.

Key responsibilities include:

 

• To be the first point of contact for young people and referral partners wanting to access the Supported Lodgings service.

• You will lead on the assessment of needs and risk, predominantly focused on suitable risk management plans for the safeguarding, matching and placement of young people in the homes of hosts

• Arrange all aspects of a young person’s stay with a host, ensuring they feel welcomed and supported, taking into account the support needs of individuals.

• You will have responsibility for ensuring the health and safety of the environment for young people and hosts through regular checks and reporting.

• To work with young people, hosts and other agencies, to prepare them for independent living and access longer term, appropriate accommodation using support plans.

• You will be part of a team responsible for a 24 hour on call service

• You will recruit, vet and train hosts both formally and informally ensuring that the host recruitment policies and procedures are implemented.

• You will be responsible for carrying out regular checks on host accommodation and assisting them to make necessary changes.

• You will proactively work in partnership with multiple agencies including statutory teams, to support the well being and ongoing housing needs of young people, working in accordance with safeguarding, data protection and information sharing protocols.

• You will lead on the active promotion and selling of the Supported Lodgings service to all potential hosts and referral partners, across the voluntary/statutory sectors and within the wider local community.

About You

 

You will need to have the following skills and experience:

• Experience and an understanding of working with people experiencing homelessness, or people in crisis

• Experience of supporting young people with their support needs, working closely with other key professionals.

• Experience of writing, implementing and evaluating risk assessments

• Experience of supervising or supporting hosts or staff

• An understanding and commitment to working in an assets based way

• Able to demonstrate clear understanding of safeguarding requirements and procedures and follow them through to conclusion

• High level understanding of professional boundaries and ability to maintain them

• Effective collaborative working with a range of internal and external stakeholders.

• Ability to effectively reflect on own practices for ongoing learning and development

In return for working here, you will receive:

• A comprehensive training package tailored to your needs and role

• Flexible working model for suitable roles.

• 26 days annual leave rising to 30 after five years’ service.

• Family friendly leave policies including - maternity, adoption and parental leave and Carers leave.

• Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service

• Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.

• Discount vouchers including gym, retail, food & drink, travel, electricals and more.

• Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More​

• Death in service (4x Base salary)

• Legal Advice line

 

About the Organisation

 

The organisation delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialize in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.

You may have experience in areas such as: Service Coordinator, Client Services Coordinator, Housing Services Coordinator, Services Coordinator, Residential Services Coordinator.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Job Title: Family Finding Worker

Salary: £16,043 per annum (£15,593 per annum salary + £450 per annum Homeworking Allowance)

Hours & Contract: 21 Hours per week - Permanent Role 

Location: Homebased in Yorkshire and the Noth East

As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. We are a homeworking organisation, and we pride ourselves on our flexible working opportunities, available from day one, an extensive wellbeing programme and our benefits package, all curated to nurture a healthy work life balance for all our employees so they can give an excellent service to our carers and the young people and children we care for.

As a foster care charity, TACT invests all surplus income into services, staff, carers, and child development. This means that we have been able to invest unique projects like TACT Connect, our unique and ground-breaking scheme for TACT care experienced young people and adults,  as well as our expanding TACT Education Service and our new Health Service. All our activities are built on our commitment to becoming a fully trauma informed organisation, in line with our key values and ethos.

TACT achieved 16th place in the UK Best Companies Work For survey results in 2023, with 91% of employees acknowledging that the organisation is run on strong values and principles and 94% stating they feel proud to work for this organisation.  

We are looking for a dynamic, enthusiastic and highly-motivated individual with experience in administration within the social care field to work with us as a Family Finding Worker. This role is homebased and it will cover placements for our Yorkshire and North East areas.

The Family Finding Worker is responsible for receiving placement requests for children who need to be looked after and matching them to our foster carer in cooperation with the Duty Social Worker.  The role requires exceptional communication skills and discretion, sensitivity and the capability to deal with conflicting priorities at times.

If you want to be valued as a professional, be appreciated at work and contribute to better outcomes for the children and young people connected with TACT, apply now.  

Overall Duties of the Family Finding Worker will include:

• Processing referrals recieved from the Local Authority requesting a place for a child
• Building and maintaining positive relationships with Local Authority Placement Teams
• Liasing with appropriate parties regarding discussion of potential matches
• Reviewing sensitive and confidential documents
• Establishing professional relationships with colleagues, carers and the children they look after to ensure the best outcomes for the children and young people in our care

You will be suited to this role if you have…

• Experience in a social care & health setting
• Experience of working with children/young people
• Knowledge of current safeguarding procedures.
• Excellent communication skills
• The ability to build a rapport and a positive working relationship with external partners.

TACT offer an excellent employee benefits package including:

• 31 days paid holiday plus 8 annual bank holidays (pro rate for part time employees).
• Flexible working arrangements (including compressed hours, flexibility around core hours, volunteer days policy).
• Family friendly policies.
• Homeworking ‘bundle’ including annual allowance, IT equipment and a loan for home office set up.
• Help at Hand Employee Assistance Programme (including CBT counselling, 24/7 remote GP appointments, physiotherapy, mental health support and second opinions on serious diagnosis).
• An hour a week of live, expert led activities through the Annual Employee wellbeing Programme.
• Menopause Policy and free Menopause Clinician Appointments.
• Stakeholder Pension Scheme (salary sacrifice).
• Fantastic learning and development opportunities for all roles.

The Family Finding Worker will be homebased within the Yorkshire and North East area but will be required to travel to face-to-face meetings, for training and team wellbeing events.

A Standard DBS clearance is required for this role and will be processed by TACT on your behalf.

Closing Date: Sunday 22nd September 2024

• Interview Date: Tuesday 1st October 2024 (via Microsoft Teams)

Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work.  As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children.  We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people.  All our staff are expected to work in line with TACT’s safeguarding policies.

We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive, you are therefore advised to apply at your earliest convenience.

TACT does not accept unsolicited CVs from external recruitment agencies, nor the fees associated with them.

Night Concierge

 

We have a new role available for a Night Concierge to join Depaul UK, where you will play a vital role in ensuring the safety and wellbeing of the service’s clients.

Position: Night Concierge

Location: Wallsend, Tyne and Wear

Contract: Permanent

Hours: 37.5 Hours

Salary: £23,400 per annum plus pension & other benefits

Closing Date: – Sunday 8th September 2024

About the Role

To work as part of a team that delivers an assessment, support and move on service to vulnerable clients in supported or community-based accommodation. Our work is underpinned by the Depaul Endeavour model of assets-based, psychologically informed delivery. The aim of this is to ensure that every client leaves a Depaul service with the skills and resilience to be confident and self-determining in their lives.

Working under the direction, guidance and support of a manager/senior worker you will be responsible for managing the building to ensure that the accommodation provided to the clients is safe and secure through the provision of overnight concierge service, security and door control. This includes controlling access to buildings, being the first point of contact for all emergencies and carrying out Health and Safety checks and cleaning.

Key responsibilities include:

• You will always ensure the safety and wellbeing of clients in the service possible including using Safeguarding and emergency alert procedures as applicable.
• You will provide a basic first contact advice response and security service at night to clients living in the property and/or in dispersed accommodation linked to the service
• You will be the first point of contact for visitors, contractors or services visiting the building at night
• You will be responsible for maintaining Health and Safety standards on the premises and a point of information for clients regarding Health and Safety at night
• You will actively ensure the security of the building through regular checks, and monitoring.

About You

You will need to have the following skills and experience:

• An understanding of the needs of people who have experienced homelessness, poor mental health, substance use or care leavers.
• Experience in managing the overnight safety of vulnerable clients preferably in supported housing.
• Good written and spoken communication skills to ensure the accurate handover of information both verbally and in writing between shifts.
• Experience in undertaking basic maintenance and/or delivering cleaning services.
• Commitment to promoting an environment, which has the highest regard for the Health and Safety of others.
• Able to demonstrate a clear understanding of safeguarding requirements and procedures.
• Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination.
• Personal and professional integrity.
• High-level understanding of professional boundaries and ability to maintain boundaries.
• Ability to work collaboratively.

In return for working here, you will receive:

• A comprehensive training package tailored to your needs and role
• Flexible working model for suitable roles.
• 26 days annual leave rising to 30 after five years of service.
• Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.
• Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
• Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
• Discount vouchers including gym, retail, food & drink, travel, electricals and more.
• Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More​
• Death in service (4x Base salary)
• Legal Advice line

About the Organisation

Depaul UK delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.

You may have experience in areas such as: Night Porter, Night Receptionist, Night Guest Services Associate, Night Security Concierge, Night Shift Front Desk Agent, Night Duty Manager, Night Shift Lobby Attendant, Night Shift Guest Relations, Evening Concierge, Overnight Concierge, Night Hotel Attendant, Nighttime Customer Service Representative etc. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Job title: Community Engagement Officer
Reporting to: Community Engagement Manager
Based: Our Head Office is based in London, but we have an agile working policy enabling people to work at another UK location up to 4 days/week. Permanent remote working in the UK is possible and we welcome applications from people based in other parts of the UK.
Hours: Full time (35 hours per week)
Contract: 12-month fixed term contract, with the possibility for extension. Requests for flexible working will be considered
Salary: £28,600 - £34,424 per annum

About the role

The British Science Association's mission is to transform the diversity and inclusivity of science. We want more people, especially those from groups that are currently underrepresented in science, to feel that science is relevant to their lives. The BSA’s community engagement programmes focus on reaching these groups.

The Community Engagement Officer will provide support in delivering the BSA’s community engagement programmes. This role would suit someone with experience of supporting community engagement programmes.

Key responsibilities: Community Engagement programmes

The main responsibilities are to:

• Support the delivery of the British Science Week Community Grant Scheme and the creation/dissemination of the British Science Week Community Activity Pack
• Provide support for the delivery of the Community Buddies programme, the Community Lead Research Pilot and a Community Grants scheme for a new funder.
• Manage the BSA Communities social media accounts, working with Communications team colleagues
• Coordinate and help to grow the Community Engagement Network
• Manage communications for, and support development of, the Community Engagement Network members including writing newsletters, email updates and working with Comms colleagues to develop blog content
• Support with writing of funding proposals that lead to the growth of the community engagement portfolio
• Support projects delivered by other BSA teams as needed and undertake other duties as reasonably required by the line manager

Benefits:

• Agile Working policy enabling you to work at home or in another UK location up to 4 days per week, if office-based, and to vary your working hours outside our 10am-12pm and 2pm-4pm core hours, subject to the needs of the BSA;
• 27 days holiday per annum plus bank holidays (pro-rata for part-time employees);
• Up to two days paid leave per year for significant voluntary commitments in support of professional and personal development, such as being a trustee of a charity or a school governor;
• Auto-enrolment pension scheme (4% paid by employer) after 3 months in role;
• Up to five days’ unpaid leave per year (this is down to the Manager’s decision and ensuring it does not affect work);
• Life assurance for death in service benefit from your first day, (subject to scheme rules). Complementary access to 24/7 online GP service;
• Occupational sick pay: up to six weeks’ full pay per year (pro-rata for part-time employees);
• Confidential telephone counselling service, offered by our legal insurance;
• Interest-free loan for season ticket, bike to work, and assisted study;
• Discounts may be offered on Science Museum tickets and in the shop.

The closing date for applications is 23:59 on Sunday 15th September 2024.

First interviews are due to take place 30 September and 2 October.

You will be informed as soon as possible after the application deadline whether you have been selected for interview.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

As part of the British Science Association’s commitment to being a Disability Confident employer, all disabled* applicants who meet the ‘essential criteria’ for this vacancy will be offered an interview under our guaranteed interview scheme.

If you wish to apply under the guaranteed interview scheme, you will be asked to indicate this when you submit your application by selecting ‘yes’ in the relevant box when asked during the application process. Applicants do not need to state any further information or declare their disability at the application stage.

Whether you are applying under the scheme or not, if you are successful in being shortlisted, we will ask candidates with disabilities or long-term health conditions to let us know if they need any adjustments during the recruitment process.

Terms & conditions

From time to time the job entails working extended hours and occasional weekends, for which no overtime payments are made. The BSA operates a time off in lieu policy for weekend working and some other out-of-hours instances.

Only applicants who have a legal right to work within the UK will be considered. You will be asked to bring along proof of nationality and/or proof of ability to work in the UK.

You will also be asked to declare any previous convictions in line with your rights under the Rehabilitation of Offenders Act 1974 (Exceptions) order 1975.

This is a description of the job as it is presently constituted. It is the practice of the Association to examine job descriptions from time to time and to update them to ensure they relate to the job as then being performed, or to incorporate whatever changes are reasonably required, in discussion with the postholder.

It is the policy of the BSA to offer starting salaries at the bottom end of the salary band where appropriate.

A copy of our Privacy Notice is available on the vacancies page of our website.

*The Disability Confident scheme’s definition of disability is in line with the Equalities Act 2010: “a physical or mental condition which has a long-term and substantial effect on your daily life”.

Further information about our Disability Confident commitments can be found on the Disability Confident page of our website.

No agencies please.

About The Role
Business Manager - Dementia Support & Partnerships
We have a fantastic opportunity to join the Dementia Support & Partnerships Directorate at Alzheimer’s Society supporting the Senior Leadership Team and its Executive Director

You will be integral in delivering and measuring the success of its ambitious plans as part of our Help and Hope strategy, ensuring that we are there for everyone affected by dementia. The successful individual will lead a team of two Officers who support the business requirements of the directorate to ensure that annual planning, objectives setting, and performance indicators are firmly established and deliver against the Society-wide strategic priorities; as well as ensuring that the directorate is regularly reviewing its performance and assurance activities relating to internal policies and external legislative and regulatory requirements.  You will be experienced in monitoring strategic plans and able to translate your findings to senior leaders in relation to risk and resource to enable problem-solving and decision-making. This role sits within Dementia Support & Partnerships which is a
complex and multi-faceted directorate of over 1100 employees and 2000 volunteers.  The directorate includes our Local and Universal Services delivery across the three nations of England, Wales, and Northern Ireland; commercial and partnerships which oversees the successful end to end management of service contracts, external training, and our service delivery partnerships; and a portfolio of enabling functions that ensure our Services practitioners and managers are provided high quality training and technical knowledge; and delivers assurance activities and legislative compliance relating to safe practice across the entire Society. 
About the role:

- Designing and delivering annual planning and objective setting for the Directorate which align with our Society strategic priorities.
- Deliver effective and efficient monitoring processes that oversee and report on directorate risks, strategic indicators and performance indicators. 
- Ensuring that updates and progress is communicated accurately through our Society Quarterly Business Review process. 
- Accountable for ensuring strong governance through leading on directorate wide activities linked to plans, risk, performance, and compliance. 
- Championing successes to ensure they are celebrated and non-compliance or risk swiftly responded to.
- Ensuring that change and improvement design and development projects are delivered to time, lessons learnt, and key achievements and impact translated to the Senior Leadership Team.
- Provide exceptional line management and performance management support to two members of your team; supporting, coaching, and providing the successful delivery of all business management functions across Dementia Support & Partnerships.

About you:

- You will be a highly motivated and organised individual with proven experience as a Business Manager or similar role developing strategic planning and performance capability within a complex and multi-faceted environment.
- Confident to deliver to Executives and Senior Leaders, you will be comfortable and experienced in designing and leading workshops which enable the translation of business needs and objectives into obtainable and reportable planning processes. 
- Possess the skills and experience to enable the work of the Officers within your team to translate up into recommendations for the Senior Leadership team which will enable and empower fast and effective decision-making and problem-solving.    
- Able to prioritise and lead your own workload to effectively deliver to target the business requirements of the directorate,
- Seek to find ways to collaborate and partner with your peers and colleagues across the Society to ensure that all business matters meet the requirements as set by the Society’s Strategic Planning and Performance Team and Governance Team. 
- Possess verbal and written communication skills.
- A relational approach which seeks to work collaboratively with others and where possible to reduce unnecessary process.
- Strong interpersonal and interpretation skills to deliver open and jargon-free conversations across the business.
- Attention to detail and time-keeping skills.

Interview date: 1st stage 26th or 27th September; and 2nd stage 1st October. 
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Our Values

We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.

Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.

Through our values we will make the greatest difference for people affected by dementia.

Equal Opportunities

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.

Contract:  Permanent, full time 37.5 hours per week

Salary:  £25,011 - £27,047 per annum 

Location: Radcliffe, Manchester, M26 1NQ 

Closing date:  Wednesday 11 September 2024 

Interview date:  18 -20 September 2024 

We are recruiting an Assistant Manager – Offsite Services to ensure the smooth, effective, and efficient delivery of the centre’s home-based pet operations so that the right pet is placed with right the client, in the quickest amount of time and all our pets and clients receive excellent care throughout the adoption stages of the rehoming process. 

More about the role:

Based in our high street location since 2018, we are perfectly placed to support our local community and surrounding areas. Our foster-based care and Home Direct scheme ensures animals find loving homes without the stress of kennels. This means that we do not usually have pets staying onsite overnight and our roles may not include daily pet care, but no two days are ever the same. 

This is a wonderful opportunity to join Blue Cross to lead an incredible team to ensure the delivery of high-quality rehoming services that includes exceptional care for our pets and clients and efficient, connected decisions making in relation to pet welfare.

On a day-to-day basis you will have responsibility for the smooth running of the home-based pet operations, and the overall responsibility, as a subject matter expert, for practical animal handling and assessment so that pets are prepared for adoption in the quickest amount of time. This will see you working closely with your team and colleagues to make sure that any pet assessment, behaviour, or training is delivered in a timely and efficient way and that any foster carers are fully supported. 

About you:

You will be accountable for achieving pet related targets while ensuring that your team of Pet Welfare Assistants deliver a high level of animal welfare, adhering to quality measures and national processes within their case management.

Managing and motivating your team is a key aspect of this role as this will enable the Centre to deliver high-quality home-based pet care services and provide great development opportunities for those you manage. 

This is a full-time role working 37.5 hours per week on a rota which includes weekends and bank holidays.

You will be an excellent manager of people, having skills which are finely honed by working in a similar, animal related environment with expert knowledge and application of pet welfare and care.  

As an accomplished, positive, and innovative manager, you will know how to inspire, motivate, and drive continuous improvement. You will be able to lead a team of Pet Care Specialists, developing and empowering them through effective management and coaching. 

With your excellent communication skills, you will have the ability to adapt your approach to suit different audiences. As there are always many ‘plates spinning,’ you will be naturally calm and organised, and be prepared to make decisions in a high-pressure environment. 

You will bring strong analytical skills and have the ability to rigorously monitor, assess and evaluate in order to deliver improvements. You will not ‘rest on your laurels,’ you will have an appetite to continually improve onsite facilities and services, ensuring your team and others involved are engaged. 

You will know what it is like to work in an emotionally charged environment and have excellent ‘bounce back ability’ and resilience. In addition, you will be emotionally intelligent, showing empathy and knowing how to support your team and members of the public.  

Knowledge, skills, and experience

• Significant experience in managing a team. 
• Significant experience in delivering high level Customer service in a fast-paced environment. 
• Significant subject matter expertise and application of pet welfare and handline of domestic animals 
• High standard of verbal and written communication. 
• Experience of developing, mentoring & coaching operational teams. 
• Current full driving licence 
• The ability to demonstrate, understand and apply our Blue Cross Values 

It would be great (but no essential) if you also had:

• Performance management and improvement experience.  
• Understanding of safeguarding issues. 

Want to know more detail? Great! We have attached the job description which hopefully gives you everything you need.

How to apply  
Please visit our website and complete the online application process before the closing date on Wednesday 11 September 2024. 

We reserve the right to close this vacancy early should we receive an overwhelming response.

Blue Cross benefits:

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.  

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.  

Our generous benefits package includes:  

• Enhanced annual leave entitlement: 30 days plus bank holidays  
• Pension scheme with enhanced employer contribution  
• Health cash plan  
• Life assurance  
• Unlimited access to an employee assistance programme  
• Programmes for physical and mental wellbeing support  
• Free access to GP via MetLife  
• Recognition scheme Annual volunteer days 
• Claim for professional fees  

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.

Ability to hold a case load and carry out support work within the local community being alert to the mental health needs of residents of Newham.

Provide support and signposting in various ways as agreed upon with the PCN and in a wider partnership. This may include (but is not exclusive):

 Meeting patients face to face in informal and formal settings to encourage engagement

 Work within the MDT of the PCN, taking actions as agreed by the Multi Disciplinary Teams  and recording the outputs and outcomes appropriately

Provide individual patients support and signposting in a range of ways as agreed with the PCN and wider delivery partnership

Group facilitation Coaching, Building Trust, and Motivating people in their progress

Referrals to other mental health provision within the Borough of Newham 

Direct, individual support to patients on a case-by-case basis and assessing pertinent signs (as trained)

Signposting to community services

Ongoing monitoring of risk to build a positive but sensitive attitude to caseload

 Providing clarity to the MDT and people on their lists as to how different areas of their need are being addressed by the other provisions they are engaged with

Provide continuity and reassurance to the people on case load

Build resilience in the people on caseload and ensure themes are fed back into design, delivery, and the development of services

Provide feedback to the PCN team and upwards about the gaps in service provision as illustrated by the people they are working with

referrals should be done within 28 days of the mental health need being identified in line with guidance offered by the PCN

What does good look like for this role?

Goals will be agreed upon with you in collaboration with your line manager at Aston-Mansfield and with our lead partners Community Links MIND and ELFT The successful management of your respective caseload – strong initial assessment, action planning and goal setting, networking with relevant stakeholders, and active, engaging patients both face to face and remotely will be critical aspects of the role. Working with multiple agencies collaboratively that promotes patient welfare and outcomes whilst sharing learning and impact is essential in the role's success, as is inquisitiveness and confidence in the approach. Induction and training will be provided for this role.

Do you want to be part of Hertfordshire Mind Network’s mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?

Can you demonstrate our values of Hope, Courage, Together and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?

If the answer to all of these is yes, we want to hear from you.

Job title: Community Support Worker (Primary Care Network)
Reference Number: 232
Salary scale: £25,000 – £26,000 per annum
Reports to: Senior Community Support Worker
Hour: 37.5 hours per week (Full time)
Location: Watford Wellbeing Centre

We are looking for a Community Support Worker to join our team. You will be responsible for providing advice, information, onward referral and holistic support to clients who are experiencing mental ill health or need support with their mental wellbeing.

Community Support (PCN) Service Objectives

• To improve the mental wellbeing of people experiencing mental ill health.
• To increase early access to help for people experiencing mental ill health, by providing a clear and effective pathway to services provided by Herts Mind Network and other third sector and statutory providers.
• To contribute to an improvement in individual mental wellbeing.
• To remain a source of independent support for all clients.
• To reduce the use of crisis services by people experiencing mental ill health without positive outcomes for the individual.
• To contribute to an improvement in the proportion of people with mental ill health who are accessing support.
• To provide an assertive outreach approach for clients who are in crisis and/ or those that may have complex or multiple needs.

The Successful Candidate will

• Provide advice, information, onward referral and holistic support to clients who are experiencing mental ill health or need support with their mental wellbeing.
• Work closely with GP surgeries within the Primary Care Network.
• Ensure that the safety and wellbeing of the client is monitored and reviewed regularly.
• Be an independent source of support for all clients.
• Embed a person-centered and recovery orientated approach in all aspects of the roles. The Recovery approach includes empathy, warmth, acceptance, authenticity, compassion and humanity.

Key Accountabilities

• To receive referrals a wide range of referral pathways.
• To undertake initial contact with clients and complete a holistic needs assessment, making use of assertive outreach work to achieve the initial client contact, if required.
• To provide holistic support both outreach and in our centres and advocacy services to clients experiencing mental ill health.
• Ensure all person-centered risk assessments and support plans are completed as appropriate.
• To accompany clients to initial visits and appointments as necessary in order to ensure the sustained use of existing support services.
• To liaise with other agencies to ensure that clients receive appropriate support and continue to remain engaged with the service.
• To assist clients to access appropriate mental health services, drug and alcohol services, housing/tenancy services and other services according to assessed needs.
• To establish effective pathways across a variety of agencies to maximise and provide effective partnership working.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

Closing date for receipt of applications is 12th September 2024.
Interviews will be held at our Watford Wellbeing Centre on 25th September 2024.
Please note: this role may close sooner due to demand in applications.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Equal Opportunities

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

We are delighted to have been accredited as a Living Wage Employer.

No agencies please.

Progression Coach

 

We have a new role available for a Progression Coach to join Depaul UK to ensure that every client leaves a Depaul service with the skills and resilience to be confident and self-determining in their lives.

Position: Progression Coach

Location: Wallsend, Tyne and Wear

Contract: Part-time

Hours: 20 hours per week.

Salary: Pro Rata: £12,872.53 Per Annum plus pension and other benefits; Full-time: £24,136 P/A

Closing Date:  Sunday 8th September 2024.

About the Role

To work as part of a team delivering an assessment, support and move on service to vulnerable clients in supported or community-based accommodation. Your work will be underpinned by the Depaul Endeavour model of assets-based, psychologically informed delivery.

Working under the direction, guidance and support of a manager/senior worker you will be responsible for a caseload of clients as well as share responsibility for the safety and wellbeing of all clients, volunteers and staff in the service. In accommodation-based services, you will ensure that the accommodation is properly maintained and support the client to sustain their tenancy and participate in a positive and successful move on.

Where the client lives in the community you will ensure that their tenancy is not at risk and that they have the skills and resources to manage and maintain their accommodation. Your work will be underpinned by the Depaul model of Acceptance and Commitment Therapy informed delivery, the aim of which is to support our clients to understand and act on their values, strengths, and long-term vision for their future.

Key responsibilities include:

• You will carry a caseload of clients for whom you will be the named key worker, and you will also take joint responsibility with your team members for the well-being and day-to-day support of all clients in the services
• You will lead on risk and needs assessment and support planning for your key clients and contribute to ongoing needs and risk assessment of other clients in the service
• You will develop and implement SMART outcomes based support plans for your key clients
• You will deliver one-to-one and group support opportunities within their accommodation and in the local community aimed at increasing resilience in the clients we work with.
• You will proactively work in partnership with multiple agencies including statutory teams, to support the well-being of Depaul clients following data protection and information sharing protocols.

About You

You will need to have the following skills and experience:

• An understanding and commitment to working in an assets-based way.
• An understanding of the needs of people who have experienced homelessness, poor mental health, and substance use.
• A knowledge and understanding of Risk Assessments and Support Planning.
• Good literacy, numeracy and IT skills.
• Able to demonstrate a clear understanding of safeguarding requirements and procedures.
• Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination.
• Commitment to promoting an environment, which has the highest regard for the Health and Safety of others.

In return for working here, you will receive:

• A comprehensive training package tailored to your needs and role
• Flexible working model for suitable roles.
• 26 days annual leave rising to 30 after five years of service.
• Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.
• Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
• Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
• Discount vouchers including gym, retail, food & drink, travel, electricals and more.
• Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More​
• Death in service (4x Base salary)
• Legal Advice line

About the Organisation

Depaul UK delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.

You may have experience in areas such as: Support Worker, Peer Support, Project Manager, Care Caseworker, Youth Project Coordinator, Youth Caseworker, Care Worker, Health Care Assistant, Support Worker, Nurses, Social Care Worker, Care Assistant, Wellbeing Worker etc. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We’re an award-winning charity that runs local learning centres in the heart of communities where the young people we support live. Our centres provide an innovative education programme which includes practical learning support and motivational and confidence-building activities for children and young people aged 7-18. Our aim is to inspire students from the least advantaged neighbourhoods to broaden their horizons and achieve their full potential.

As the UK’s leading university access organisation, our staff team is helping thousands of young people each year. We have forty-one centres and extension projects across England and Scotland, with ambitious plans to scale-up our provision further over the coming years.

We are looking for individuals who will thrive in a fast-paced, rewarding role helping to change the lives of young people by taking up a permanent role as a part-time Programme Support Tutor. You will work closely with our existing team, supporting the delivery and organisation of the IntoUniversity programme in the centre.

The main duties of the role

To deliver the IntoUniversity programme effectively to children and young people in different settings, including schools-based workshops, Academic Support sessions and educational visits. This includes positive behaviour management and adherence to the IntoUniversity safeguarding policy.

• To assist with the organisation and delivery of the Academic Support, FOCUS and Mentoring Programmes.
• To assist the IntoUniversity Centre Leader in liaising with schools and other partner bodies, in organising the classroom and resources and in planning project delivery. 
• To update and maintain IntoUniversity displays, publicity and resources.
• To work with the IntoUniversity Centre Leader to recruit children and young people to the programme, including after-school Academic Support and FOCUS Weeks. 
• To develop educational resources and worksheets for use across all IntoUniversity programmes. 
• To ensure compliance with all necessary regulations and legal requirements, including the Children’s Act,  Children and Young People (Scotland) Act, Safeguarding Vulnerable Groups Act, Protection of Vulnerable  Groups (Scotland) Act, and legislation and policies related to Equal Opportunities and Health & Safety. 
• To champion diversity and inclusion in your role at all times, referring to the Diversity and Inclusion Staff Responsibilities Guide. 
• To undertake any task that may be requested from time to time that may be consistent with the nature and scope of this post. 

Contract
Permanent, part-time

Start date
As soon as possible, as agreed with the candidate and subject to satisfactory references and an enhanced DBS check, and right to work checks. 

Working hours

• 15 or 16 hours a week (please note this will depend on the centre you are offered) local school term-times only (excluding public holidays) • EITHER 16 hours per week across four afternoons: Monday and Thursday 14:00-18:00 and Tuesday and Wednesday 13:30-17:30. • OR 15 hours per week made up of 2 days (between Monday and Thursday of 7.5 hours each. The hours would be 9:30am - 6:00pm if you were employed on a Monday or Thursday and 9.00am - 5:30pm if you are employed on a Tuesday or a Wednesday. 

Days of employment (if term time only)

Please note: The following will vary if you are offered a 15 hour per week contract. Based on working 16 hours per week, you will be employed 188 days (of 4 hours each) per year, made up as follows: • 164 days of work (inclusive of additional days) • 18 days of paid annual leave (to be taken outside of local school term times and on any bank holidays occurring during term time). Non-working time during school holidays which is in excess of your holiday entitlement shall be unpaid. 

Additional 32 hours (or 8 days of 4 hours each)

These will be agreed between you and your line-manager, and may include days during school holidays. They will typically include three whole team meetings, one delivery team meeting and the annual staff conference. These will be pro-rated based on when you join in the academic year.

Salary

Starting salary is £27,400 (pro-rata)

Pro-rated salary is £10,558 per annum for 16 hours per week

Pro-rated salary is £9,898 per annum for 15 hours per week. 

Location

IntoUniversity Nottingham East
The John Folman Business Centre
33 Hungerhill Road
Nottingham
NG3 4NB

OR

IntoUniversity Nottingham West
The Hope Centre
Frinton Road
Broxtowe
Nottingham
NG8 6GR

Staff benefits

• Employee Assistance Programme including access to wellbeing and legal support 
• Life Assurance scheme with AIG including SmartHealth service with access to 24/7 online GP appointments 
• Staff in FOCUS – rewards, competitions and prizes across the year 
• Interest-free new starter loans of up to £1,000 
• Cycle to Work Scheme and Travelcard Loan Scheme 
• Employer pension contributions of 6% 
• Staff in FOCUS – rewards, competitions and prizes across the year

Location: Bromley by Bow Centre
Job Type: Part time, 16 hours per week (0.45 FTE). Occasional evening work
Contract Type: Fixed Term Contract, until 31st October 2026
Salary: £29,612 per annum (pro rata £13,325)

The Bromley by Bow Centre (BBBC) is working with East London Cardiovascular Prevention Group (ELoPE) to bring social prescribing into secondary care for Barts Health patients.
Social Prescribing is a way of linking people with non-medical support to improve their physical and mental wellbeing, connecting them with services in their local communities and supporting them to feel more empowered in their lives.

The Bart's Social Prescribing service aims to address health inequities, working with people who would benefit from:

• Support with wider social issues including debt, housing and employment
• Being more connected to people in their local community
• Participating in physical and healthy lifestyle activities
• Emotional and wellbeing support
• Accessing a range of services locally

Essential skills and experience:

• Commitment to the vision and mission of the Bromley by Bow Centre
• Knowledge and understanding of the social determinants of health and their impact on integrated services in a community setting
• In-depth understanding of systemic inequalities and barriers faced by members of the community and a commitment to antiracist and inclusive practice
• Experience of coordinating projects
• Experience of setting up and coordinating activities within a community setting
• Experience of working with individuals and groups from diverse backgrounds
• Experience of a personalised approach to supporting people
• Excellent listening and interpersonal skills at all levels
• Ability to work on own initiative, prioritise, and organise own caseload
• Ability to make complex information accessible
• Excellent verbal and written communication skills including communicating with individuals whose first language is not English
• Good ICT skills with ability to use MS Office, Outlook, Dropbox, case management systems and databases
• Tact and diplomacy in handling sensitive and confidential information
• Flexibility and willingness to work in innovative and non-traditional ways
• Experience in working collaboratively with partners and stakeholders
• A calm and measured approach
• Ability to maintain professional boundaries

Desirable

• Ability to speak a community language

The Coordinator will be the first point of contact for referrals into the Bromley by Bow Centre’s Cardiovascular Social Prescribing service. They will make initial contact with people referred into the service, book appointments with members of the team and connect people to local activities and services. The role will support in the development of activities designed to aid people's recovery.

You may also have experience in the following: Social Worker, Link Worker, Advise, Counselling, Not For Profit, Charity, Advocacy, Nursing, Advice Worker, Service Coordinator, Project Coordinator, Service Delivery, Impact Manager, impact assessment, Social prescribing, Wellbeing coordinator etc.

REF-216 513

Our work

Our Consultancy Team has an excellent reputation in the social sector. The projects we deliver are diverse in their size and scale, but fall into three main categories:

· Mixed methods evaluation: supporting organisations to help them understand their impact and assess where value is created. We are also experienced in more developmental approaches to evaluation, helping organisations learn and adapt in real time.

· Social research: exploring social issues affecting people and communities in greater depth.

· Learning partnerships: supporting organisations with a more structural learning approach tailored to their context and culture. This can include long-term relationships over several years, as well as shorter more strategic advice.

Alongside or track record and expertise in place-based change and in large, complex programmes of change in places, we work across many policy and practice areas. We have particular expertise around youth social action and safety, systemic approaches, and using participatory, equity-driven approaches.

Our clients

Our clients are charities, local and regional government bodies and funders. Current and recent examples include The National Lottery Community Fund, BBC Children in Need, the Health Foundation, Youth Endowment Fund, Right to Succeed, and a range of local and regional government bodies including the London Mayor's Office and several London borough councils.

What to expect

You will work on a variety of projects and tasks, working with other consultants in our team to help a range of organisations with their research and evaluation needs. Your work will be varied and will depend on the needs of our clients; an opportunity to gain a flexible skillset in research and evaluation as well as build your knowledge of the non-profit sector and public sector.

This could look like:

• Training community researchers to explore the impact of a Social Housing Association’s community development project through the voice of residents.

• Visiting organisations across the UK to understand how they shared power with children and young people through youth social action funding.

• Working with government in London to understand how services for girls and young women at risk of exploitation or violence can coordinate better.

• Working with local coalitions up and down England who are pioneering new approaches to reducing homelessness, helping them learn and develop their work.

Junior Researcher and Researcher roles

A Junior Researcher position is for candidates who can demonstrate an enthusiasm for research but may be looking for an opportunity to build their experience and training. For example, you may have studied research methods but have less applied experience, or, you may have some applied experience, but you have never studied research methods.

A Researcher position is for candidates with at least 1-2 years of professional experience, especially in a research context. We welcome candidates who have worked in any sector, as long as you can demonstrate that you have relevant experience and alignment to our mission and values.

About you

You will be someone who: 

· Shares our values and demonstrates them through their work.

· Is capable of building professional relationships with colleagues and partners.

· Manages their time effectively, capable of being flexible and adaptable.

· Is proactive about your professional growth and learning.

· Is great identifying challenges and good at problem solving.

· You will have relevant skills and experience. You may have gained this experience in an academic, professional or voluntary context.

We do not expect candidates to have all the experience described below, especially those applying for a Junior Researcher role.

Examples of relevant experience includes some of the following:

· Engaging with places and communities, working with people from diverse backgrounds.

· Conducting social research, which may include conducting literature reviews, conducting interviews, taking ethnographic approaches, coding qualitative data, designing surveys, summarising and visualising quantitative data.

· Conducting programme evaluations, which may include facilitating the design of a theory of change, designing an evaluation framework, or conducting an economic analysis (e.g., value for money, social return on investment).

· Creating polished outputs through a combination of excellent research skills and strong visual design skills.

Renaisi-TSIP encourages applicants from all backgrounds, including those with a disability. As a Disability Confident Employer, Renaisi-TSIP guarantee an interview to applicants with a disability who meet the essential criteria set out in the job description.

Job description

Duties and responsibilities

Conducting Research and Analysis

· Supporting with drafting research tools, evaluation frameworks and analysis plans.

· Undertaking qualitative research (for example, conducting interviews with client's staff or programme participants in different locations in the UK, conducting document reviews and facilitating focus groups).

· Undertaking quantitative research (for example, analysing survey results).

· Managing analysis processes (for example, creating coding frameworks or summarising data in Excel).

· Researchers only: Taking the lead with research coordination (for example, arranging interviews and fieldwork visits).

Supporting clients

Especially relevant to the Researcher role.

• Drafting sections of professional reports in MS Word and PowerPoint.

• Presenting findings to clients and facilitating learning workshops.

• Supporting with day-to-day client relationships, such as attending meeting clients to give project updates.

Company

• Contribute to organisational learning, for example through internal initiatives such as sustainability or equitable evaluation.

• Promoting the image of Renaisi-TSIP, which may include attending conferences, training, exhibitions and other events and preparing publicity material.

• Promote equal opportunities and cultural development.

• Carry out all duties in accordance with Renaisi-TSIP’s Equal Opportunities Policy.

Person Specification

Values and equalities

• Demonstrable commitment to the principles and practice of equal opportunities in employment
• Identify with the values and ethos of Renaisi-TSIP

Experience

• 1-2 years of relevant professional or academic experience
• Experience of analysing and synthesising complex information
• Experience of producing written work to a high standard
• Experience using Excel or a similar software package
• Experience of performing quantitative and qualitative research using a range of methods (for example, interviewing or running focus groups, handling and analysing quantitative datasets in Excel)
• Experiencing of working or volunteering in the social sector

Knowledge

• Knowledge of good research ethics
• Knowledge of quantitative and qualitative research methods
• Understanding of safeguarding policies and protocols
• Knowledge of the social sector, or a specific part of the sector e.g., youth work, health equity

Skills

• Able to communicate ideas and principles, effectively, clearly and in a variety of formats and mediums
• Able to establish positive working relationships with people from a range of professional disciplines
• Able to complete tasks to tight deadlines
• Able to prioritise and plan work
• Able to take responsibility for managing small research and evaluation projects
• Interpersonal skills and empathy for others
• Excellent IT skills
• Good analytical skills and critical thinking
• Descriptive analysis skills, including summarising and visualising data
• Knowledge and awareness of economic evaluation methods or inferential statistics

Qualifications

None are specifically required for this role, and we would rather see evidence of skills through experience and previous outputs.

Job Profile

The role of the Major Gifts and Philanthropy (MGP) Team Research and Information Manager is a unique role within the sector and CAFOD. Working across MGP (which is made up of Major Donors and Corporate teams) as well as others, such as the Trusts and Foundations Team, it has been developed to meet the growing needs of planning and reporting across MGP and to ensure income growth is focused on raising the funds needed to achieve short and long term organisation priorities.

A pivotal role, the post-holder will hold lead expertise in philanthropy communications at CAFOD, working with other stakeholders to identify funding priorities so MGP can achieve an income forecast of nearly £3.17m in 2024/25.

Managing the Research and Information Executive, the post-holder will make sure that concept notes, proposals and reports are written for the most strategic work, and that MGP relationship managers are informed of projects in need of funding. With oversight of all team donor proposals, reporting and communications, you will ensure they align with CAFOD’s values, especially promoting anti-racist messages in line with our commitment to becoming an anti-racist organisation. 

The post-holder will share key donor trends and work closely with the Philanthropy Manager and Corporate Partnerships Manager to understand their research needs and develop a research strategy. Alongside the Research and Information Executive, you will complete research into top-level prospects and donors. 

This post sits in the MGP team, which is part of the Fundraising and Participation Group. As MGP’s information and prospect research expert, you will work with the Executive team, International Programmes, Integrated Fundraising and Business Innovation team, Data and Insight, Communications and Finance teams as appropriate.

Key Responsibilities 

Strategic leadership of MGP’s funding portfolio & engagement 

• Lead on the implementation of MGP’s funding strategy, maintaining a funding proposal pipeline and tracking where funds have been secured for projects, so it sits as a centre of excellence across CAFOD

• Oversee donor communications for the team, including appeals and cases for support for CAFOD’s most strategic work: unrestricted, and our humanitarian funding initiative, Every Second Counts; ensuring communications comply with anti-racist communication and fundraising principles 

• Build strong relationships with International Programmes staff and facilitate meetings for them to share strategic work with MGP team 

• Identify and influence change, especially relating to donor systems and processes 

• Work with Country teams to source relevant information and write funding proposals and reports for donors

• Mentor MGP relationship managers ensuring they can write their funding materials with success 

• Work with the Head of MGP to continually improve MGP systems and processes, and adapt them where necessary 

Lead prospect and donor research 

• Use expertise to research and evaluate information on donors and prospective donors, focusing on high-value supporters 

• Working with the team leads, identify their research needs and develop and implement a prospect research strategy that meets these 

• Identify key trends relevant to the MGP team - collating and analyse internal and external donor trends and reports and sharing them with the team 

• Work with the Head of MGP and the senior International Programme (IP) team to develop new multi-year initiatives and feasibility/ scoping studies

• Alongside the Philanthropy Manager have an overview of MGP’s supporter Ethical Checks Policy and support ethical checks and policy compliance as needed

• Work across the team to maintain donor profiles, train and guide the team members in writing their profiles, briefing notes and event profiles 

• Work with team leads and external research agencies for profiling and wealth screening audits. 

 Information Management  

• Maintain donor contact details in compliance with GDPR, data protection legislation and fundraising best practices 

• Have an overview of all MGP requests to CAFOD’s Data and Insight team and assist as required in gathering internal donor trends and reports 

• Work with the team to manage systems and records and update information on high-priority donors as required. 

 Budget & Planning 

• Participate in MGP planning and budget activities 

• Analyse income-related reports and share them with the Head of MGP

• Benchmark, monitor, draw upon and share best practices with MGP

 People Management    

• Line Manage, develop and support the Research & Information Executive by championing our purpose and values through building strong and safe working relationships, setting SMART objectives and conducting performance reviews

Safeguarding  

All CAFOD staff share the responsibility to promote and maintain a strong safeguarding culture, including identifying the key actions they should take given their role and responsibilities.

Person Specification

The post holder will be making key decisions and take responsibility for leading on the following tasks and where appropriate will put the case forward for innovative changes to take place, based on sound judgment. 

Job-specific competencies

• Proven experience in writing donor proposals and securing funds for significant donations from Major Donors and corporates.

• Specialist prospect research skills and an understanding of the methodologies and research resources required to carry out research.

• Clear and accurate written and verbal communication skills to influence senior staff.

• Ability to translate complex information into engaging donor communications and reports 

• Experience of developing strategies in line with organisational priorities.

Desirable Criteria: Knowledge and awareness of international development and humanitarian aid 

Why Choose CAFOD?

At CAFOD we value our employees and are committed to offering a healthy work–life balance and promoting the well-being of our employees. 

Starting Salary: £43,461 - £46,819 (including London weighting)– This is the full-time salary, and the pay will be prorated based on the hours of the post.

Contract: Permanent – 3.5 Days per week

Location: London (Hybrid working - 40% of your time at the CAFOD head office)

As well as the exciting opportunities this role presents, we also offer great benefits, some of which are below. 

• 34 days holiday (20 days annual leave, 8 bank holidays and 6 closure days) 

• Additional 10 days annual leave purchase scheme 

• Enhanced Pension (6% - 17.5% contribution) 

• Cycle to work scheme and season ticket loan 

• Enhanced Maternity, paternity and adoption pay 

• Enhanced Sick pay & income protection 

• Life Assurance x 3 annual salary 

• Employee Assistance Programme 

We offer all our employees learning and development opportunities, we provide training, coaching and mentoring to support your development in various aspects of our work. 

CAFOD is committed to being an anti-racist organisation and we are keen to increase the diversity of our teams. We are particularly keen to seek out applications from people of Black, Asian and Minority Ethnic backgrounds. 

There's room for everyone: Catholics and non-Catholics; people of all faiths and none. We employ people in all corners of the world, of all ages and ethnicities. The result? A friendly and open-minded organisation. 

Safeguarding for Children and Vulnerable Adults 

CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect.  CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse.  CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount.  Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.

All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures. 

Background to the role

AUKEL are recruiting a new Lead Advocate. We are looking to develop our advocacy offer to meet the complex needs of local residents in a challenging environment in a sustainable way.  Our Lead advocate will work with colleagues, partners and service users to develop a sustainable model that ensures East Londoners have their voices heard and choices respected in all decisions made with them.  

Job description

Job Purpose

· To work as part of the Advice and Advocacy team coordinating the advocacy service, providing both statutory and, where appropriate, non-statutory advocacy for eligible service users across East London.

· Using your excellent knowledge of related legislation, including the Care Act, the Mental Capacity Act, and DoLS you will support vulnerable adults in making decisions, having their voice heard and ensuring their rights are upheld.

Key Tasks

· To ensure that service users are aware of their options and can make informed decisions with accurate, and up-to-date information concerning relevant legislation. 

· To ensure that referrals are triaged appropriately to volunteers or referred to other agencies

· To challenge decisions made by third parties for service users.

· To work with partner agencies, professionals and service users whilst maintaining their own caseload of statutory and non-statutory cases, focused on issues and outcomes. 

· To help to develop and implement a sustainable long-term plan for the advocacy service. 

· To develop the relationship with our partners, Rethink Advocacy, Tower Hamlets Connect and others.

· To ensure that the experience of service users is positive and rewarding.

· To maintain accurate case records.

· To complete required monitoring reports and RPR report writing.

· To support with recruitment and supervision of volunteers assigned to the service.

Quality

To work with the Head of Advice and Advocacy to maintain Quality Performance Mark certification.

 General

· To meet regularly with line manager for support, supervision and appraisal.

· To attend team and staff meetings, (and other meetings) as required.

· To undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of Age UK East London.

· To undertake all training required to fulfil the role.

· To carry out the duties of the post in accordance with Age UK’s East London’s policies and procedures including EDI, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults.

 Functional Links

· This role reports to the Head of Advice and Advocacy and will have close functional links to the Information and Advice Team and Tower Hamlets Connect service.

· Close working with peers across partner organisations.

Person Specification

Experience

Essential

· High level of experience in similar work within the health and social care sector.

· Experience of working with vulnerable adults

· Experience of delivering to quality assurance frameworks , e.g. QPM

Desirable

· Experience of working in community partnerships.

· Experience of supporting volunteers.

Knowledge & Understanding

Essential

· Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.

· Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their carers.

· Knowledge and understanding of the principles of person-centred practice.

· Knowledge of all relevant legislation including the Care Act, Mental Capacity Act, Equality Act, Human Rights Act. 

Skills/Attributes

Essential

· Independent Advocacy Qualification Level 3

· Care Act Advocacy Qualification

· Intermediate IT skills

· Can demonstrate AUKEL values (accountable, kind, flexible, inclusive, collaborative) in the way the service is delivered.

· Commitment to learning and development and reflective practise.

· Ability to handle sensitive information with discretion and integrity.

· Excellent interpersonal skills.

· Ability to present to groups.

· Ability to work independently and as part of a team.

· Ability to prioritise and manage time and resources effectively.

Desirable

Independent Mental Capacity qualification                            

Additional Requirements

· This post is subject to the relevant check through the Disclosure & Barring Service (DBS)

· Flexibility in working hours to meet organisational needs.

· Ability to travel across AUKEL’s delivery sites.

Employment Details

Contract type

This contracted post is for 35 hours per week (working day pattern to be decided) and may require some out of hours or weekend work as required.  We welcome application for flexible working including reduced hours and other flexible working arrangements.

Location

The post holder will be mostly based at 82 Russia Lane, London E2 9LU

Salary  Between £31,930 and £35,020 Plus 5% employer pension contribution.

We have recently introduced a salary bands system. This salary range refers to the lowest and top steps of the grade. Salary will progress every year until the top salary is reached.

Holiday entitlement

25 days (pro-rata for contracted hours) of paid holiday per year plus bank holidays. This increases after two years of service to 27 days, and then a further one day per every year of service up to a maximum of 30 days after five years of service. In addition, all employees are entitled to one day off on (or around) their Birthday.

Conditions of employment

The job offer is subject to the receipt of two satisfactory Employment References, an enhanced DBS Check and evidence of relevant Qualification.

How We Value Our People

Learning and development

We are committed to supporting our staff through a variety of training, e-learning, workshop and shadowing. A training needs assessment is carried out annually. During the appraisal and reviewed during supervision. The majority of vacancies are advertised internally to encourage staff to progress their careers within the charity.

Flexible working policy

We welcome flexible working requests from day one and anyone can make as many requests as they wish to.

Family Friendly Policy

We have a competitive Family Friendly Policy which includes maternity, paternity adoption and shared parental leave. We have an enhanced maternity and paternity pay policy based on the length of service.

Sick leave policy

We also have a competitive sick pay policy which will give you up to 4 months full pay and 4 months half pay after 4 years of service.

Death in service insurance

We have a Death in service insurance which will help your family to cope financially should something happen to you while employed with us.

Employee assistance programme

We offer an Employee Assistance programme called WeCare which includes 24/7 online GP, Get fit programme, Mental health support, Financial and legal guidance.

Menopause and menstrual policy

The policy supports employees in their ability to adequately self-care during their period and menopause, while not being penalised by having to deplete their sick leave. Birthday policy 

 Open Door policy

The purpose of policy is to encourage open communication, feedback, and discussion about any matter of importance to an employee.

Wellbeing policy

The policy is aimed to promote mental wellbeing among staff and volunteers and tackle the causes of work-related mental health problems.

Duncan Robertson Award

For the outstanding contribution to the wellbeing of older people.

Cycle to work scheme

The scheme allows employees to obtain commuter bikes and cycling accessories through their employer, whilst spreading the cost over 12 months and making unbeatable savings through a tax break

Next Steps

To apply, please complete the application form on Age UK East London website.

You should give the names, positions, organisations and telephone contact numbers of two referees, relevant to this role. References will only be taken once your express permission has been granted.

Finally, please ensure that you have included mobile, work and home telephone numbers, as well as any problems you might have with the proposed interview dates.

Recruitment Timetable:

Deadline to receive applications: 4th September 2024 at 5.00pm

1st stage interviews: Week commencing 16th September 2024

Have any questions? If you want to find out more about the recruitment process or the role, please contact our HR department.