Policy Manager Jobs

Location: Dudley, West Midlands

Salary: £34,000 per annum

Contract: Full-time, fixed-term 31st March 2026

Working Hours: 37.5 hours per week

An organization is seeking an experienced Programme Development Manager (Learning) to oversee the development of their popular schools and informal education offer. This includes developing and overseeing the delivery of an exciting Arts Council England funded Little Makers Key Stage 1 project, supporting children to develop their creative skills and potential through hands-on industry-inspired making.

As Programme Development Manager (Learning), you will manage the development and inform delivery of their formal and informal education programmes, which reach over 55,000 children each year and around 1000 adults.

What will you be doing?

• Overseeing the effective development, delivery, evaluation, and improvement of the formal and informal learning programmes, including curriculum-informed and audience-led content, resource development, and training. • Developing and coordinating the Little Makers programme, creating content and resources, collaborating with colleagues, setting, and meeting key milestones. • Initiating and developing relationships with local schools to ensure long-lasting connections and co-developing programmes that meet the needs of teachers, students, and their wider audiences. • Collaborating with colleagues from across the organization, as well as external partners, to ensure programmes meet their targets and outcomes. • Developing training programmes to ensure achievement of outcomes for both Little Makers and wider education initiatives. • Managing the Programming Education team.

What are they looking for?

• Experience of managing teams inclusively, to achieve outcomes, including the development of training. • A creative skill set that allows you to form innovative and inclusive ideas, leading to tangible programmes and resources. • Strong data analysis IT skills. • Experience of developing and delivering formal learning programmes (including Key Stage 1). • Excellent communication, collaborative and influencing skills. • Experience of working with external partners to develop ideas and deliver tangible outputs. • Strong project management experience and a proven record of delivering high-quality results on time and to budget.

What can you expect?

• Unique working environment: They host seasonal, themed, and high-profile events, as well as being regularly used for TV and film locations. • Opportunity to learn new skills. • Competitive rewards & benefits. • Supportive & inclusive work culture. • Positive attitude to work-life balance.

What are you waiting for? Begin your journey now and apply using your most up-to-date CV.

They are an equal opportunities employer committed to fostering an inclusive and diverse environment that celebrates the richness of the human experience. They are dedicated to eliminating bias and discrimination at every stage and encourage applicants to get in touch should they require reasonable adjustments during the interview process. They welcome applications from underrepresented groups and believe in providing equal opportunities for all qualified candidates.

Interviews are expected to take place between 12th August 2024 – 15th August 2024, adjustments will be made should successful applicants be unable to attend

As they say, tara-a-bit!

You may also have experience in the following: Programme Manager, Programme Management, Project Manager, Policy Manager, Project Management, Development Manager, Project Delivery, Charity, Charities, NFP, Not for Profit, Training Development, Education Programme Manager, etc.

REF-215 764

Location: Hybrid working with 3 days in the office (Bradford)
Contract Type: Permanent
Salary: circa £42,000 per annum
Hours: Full-time

Job Purpose:

- Lead, develop, and deliver an outstanding shared service operation.
- Take ownership of all people matters and performance, inspiring the team to deliver exceptional service.
- Provide HR advice to leaders and colleagues, supporting case work as needed.
- Ensure the colleague experience is exceptional, managing timely responses and high service levels.
- Drive a culture of high performance, aligned with SLAs and KPIs.
- Embed values, the employee brand, and a positive colleague experience throughout processes.
- Develop, deliver, and embed people policies and procedures.
- Lead reporting, dashboards, and data management for the People Team, ensuring compliance and efficiency.
- Manage all aspects of account management, from talent acquisition to workforce planning, ensuring 100% compliance and accuracy.
- Support the journey to become an Employer of Choice through strategic interventions and cultural initiatives.
- Streamline and automate transactional processes to drive continuous improvement.
- Influence and champion the people strategy, addressing business issues to enable leaders and colleagues to thrive.
- Manage HR systems and people data, ensuring accuracy and effective use.

Shared Service:

- Establish and lead a new shared service operation.
- Develop processes and procedures covering Onboarding, HR, L&D, Benefits, and reward.
- Ensure 100% compliance across all administrative functions and policies.
- Provide advice and support to colleagues and leaders on the employee lifecycle.
- Act as a key point of contact for colleagues and leaders, ensuring effective self-service.
- Develop self-serve materials and knowledge articles for ease of use.

Onboarding:

- Collaborate with Talent and Resourcing Manager to deliver outstanding onboarding experiences.
- Ensure clear timelines and KPIs are met, keeping leaders informed throughout.

Policy and Procedures:

- Review and develop people policies in line with UK legislative changes and organizational ethos.
- Develop leader toolkits for all policies and procedures.

Learning and Development:

- Coordinate and administer all L&D activities.
- Manage OD events, activities, and seminars.
- Report on and ensure mandatory training compliance.

Data & Data Compliance:

- Ensure 100% compliance across all administrative functions.
- Utilize HR insights to inform decision-making and drive improved outcomes.
- Develop HR dashboards and analytics to enhance service delivery.

Wider Team Support:

- Support in managing employee relations issues, investigations, and conflict resolution.
- Guide managers and employees, ensuring fair and consistent treatment.

Qualifications:

- CIPD Level 5 Qualified (or working towards).

Experience and Skills:

- Experience leading a shared service operation.
- Comprehensive understanding of the employee lifecycle and HR administration.
- Track record of delivering exceptional customer service.
- Strong analytical skills and stakeholder management.
- Proficiency in HR systems, processes, and UK employment law.
- Excellent communication and ability to challenge thinking.
- Experience in managing reporting, data dashboards, and compliance.

Personal Attributes:

- Highly driven and proactive.
- Organized with excellent interpersonal skills.

You may have experience in the following: People Services HR Manager, HR Shared Services Manager, HR Operations Manager, HR Service Delivery Manager, HR Business Partner Manager, HR Manager, HR Operations Lead, HR Service Manager, HR Specialist Manager, Employee Services Manager, etc.

REF-215 421

Following its successful relaunch, the Air Cadet Charity is seeking a highly motivated and experienced Finance Manager capable of running the financial processes of this young and vibrant charity in order to help it achieve its aims of supporting and developing the young people of Great Britain and Northern Ireland. The Air Cadet Charity, until now, has had to rely on donations with a limited range of activities but Trustees have decided to expand our activities, diversify our income generation and build a capable, respectful and highly successful staff team. Although the Charity had been around in a different guise for many years this is our first year with employed staff and so the successful applicant will need to be capable of starting from scratch, designing secure controls and being fastidious in their record keeping.

The role will focus on all aspects of financial management from book-keeping to preparing end of year accounts and everything in between as well as liaising with the auditors. Our policy is to spend all that we earn and to dip into our capital if required. Annual expenditure and income is around £900,000 each year and our aim is to increase this to around £1,500,000 by 2029. The successful applicant will have tried and tested book-keeping and financial control and management skills gained through qualification and or proven experience.

The role will work directly to the Charity Director, will suit someone who is able to work as the sole financial management expert – although there may be scope to increase our resources as our ambition grows – and not be afraid of hard work and added responsibility. It will be primarily working from home with regular contact with the Charity Director and the Trustees responsible for finance.

Specific knowledge of charitable finance controls, policies and procedures would be advantageous as would qualifications in book-keeping, accountancy or other related area. We’re looking for a proactive team player, able to work on their own initiative.

Key Focus areas

• Expert knowledge of charity finance management including the Statement of Recommended Practice.
• Establishing sound financial controls for this new charity.
• Preparation of quarterly management accounts.
• Establishing both policy and procedure enabling the Charity to achieve its purpose in a responsible and proactive manner without delay.
• Strong understanding of financial management principles but most importantly doing the right thing at all times.
• Excellent interpersonal skills.
• Strategic thinker with exceptional written and verbal communication abilities.

Salary £35-£40k pro rata, working from home mostly, with occasional travel required, 26 days leave (excluding bank holidays).

About WeSwim:
WeSwim is a pioneering charity dedicated to promoting inclusivity in swimming and enabling people with disabilities to be active. We believe that everyone, regardless of ability, should have access to the mental and physical benefits of the water. Through our community-driven approach, we provide opportunities for individuals with disabilities to engage in swimming activities, fostering confidence, well-being, and social connection.

Role Overview:

As the Operations Manager at WeSwim, you will play a pivotal role in ensuring the efficient and effective delivery of our programs and services. Reporting to the Director, you will be responsible for overseeing the day-to-day operations of our regional WeSwim program, managing a team of dedicated staff and volunteers, and driving continuous improvement initiatives to enhance our impact and sustainability.

Key Responsibilities:

• Program Management: Oversee the planning, coordination, and execution of WeSwim's swimming sessions and events, ensuring adherence to quality standards and safety protocols.

• Team Leadership: Provide leadership and guidance to a diverse team of staff and volunteers, fostering a culture of collaboration, accountability, and excellence.

• Strategic Planning: Work closely with the Director to develop and implement strategic plans and initiatives to achieve WeSwim's goals and objectives.

• Partnership Development: Build and maintain strong relationships with key stakeholders, including pool facilities, community partners, and funders, to support the expansion and sustainability of WeSwim's programs.

• Financial Management: Contribute to budget planning and management, ensuring efficient use of resources and compliance with financial policies and procedures.

• Monitoring and Evaluation: Establish performance metrics and monitoring systems to track the impact and effectiveness of WeSwim's programs, and provide regular reports and updates to the board of trustees and other stakeholders.

Skills and Experience:

• Proven experience in operations management, preferably within the nonprofit sector.

• Strong leadership and team management skills, with the ability to inspire and motivate a diverse team of staff and volunteers.

• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with stakeholders at all levels.

• Strategic thinking and problem-solving abilities, with a track record of driving innovation and continuous improvement.

• Sound financial management skills, with the ability to develop and manage budgets effectively.

• Passion for social inclusion and a commitment to promoting diversity and accessibility in swimming.

Join Our Team:

If you are a dynamic and passionate individual looking to make a positive impact in the community, we want to hear from you! Join us in our mission to promote inclusivity and empower individuals with disabilities through the transformative power of swimming.

WeSwim actively encourages people with disabilities to apply

Project Manager: Green Impact

We are excited to be recruiting for a new Project Manager to deliver our national sustainability engagement programme, Green Impact.

ROLE SPECIFICS

Location: Hybrid in London or South-East England

Due to the location of participating Green Impact organisations, this role will be based in London or South-East England, with regular travel throughout the region, as well as some UK-wide travel. We are a primarily home-based organisation, but we have a London office space available to staff.

Working patterns: Fixed term until September 2025, with possibility of extending. 35 hours per week. The role involves weekly UK-wide travel with some early starts and late returns, and up to six overnight stays per year. Homeworkers will be expected to work remotely on a regular basis. Flexible work patterns/ job share opportunities open to negotiation. 0.6FTE to full time opportunities will be considered.

Salary: Starting salary £30,413 per annum plus Inner London Weighting of £3,405 for London-based employees. We provide up to 6% pension contribution, with life assurance for all those in the pension scheme.

Closing date for applications: 28th July at 11:59pm

Interview dates: 5th and 6th August for first stage 30-minute interviews. Second stage interviews will be held on 12th and 13th August. All interviews will be held online.

Preferred start date: ASAP, ideally September 2024

INTRODUCING SOS-UK

• SOS-UK is a student-led education charity focusing on sustainability. We work across all forms of education and, through our work, we aim to:
• Get more students leading on, and learning for, sustainability.
• Repurpose the education system around the climate emergency and ecological crises.
• Make sustainability more inclusive, so it is for everyone.
• We believe that when students lead on sustainability, they learn about it, picking up the vital knowledge, skills and competencies they will need to help transform society into a more just and sustainable place.
• Find out more about SOS-UK, who we are and what we do by visiting our website.

ABOUT THE ROLE

We are recruiting a Project Manager to primarily deliver our UNESCO award-winning Green Impact engagement and awards programme. Green Impact supports staff and students within organisations to learn about sustainability, and embed it into their day-to-day operations. Green Impact runs in many sectors, with programmes tailored to the sustainability impacts of different workplaces, including universities, healthcare and cultural heritage.

Key responsibilities of the Project Manager include:

• Project manage the successful delivery of the Green Impact programme at a set number of allocated organisations, tailoring delivery according to local needs. 
• Maintain and develop strong relationships with key people and act as the first point of contact to students and staff at your allocated organisations.
• Plan, design, and deliver engaging training sessions for your allocated organisations as a part of established programmes as well as for bespoke consultancy projects.
• Recruit, coordinate, and support student volunteers to ensure a positive experience of our programmes, including supporting them to work in teams. 

EQUAL OPPORTUNITIES

We’re totally committed to equality of opportunity for all. We welcome applications from individuals regardless of their age, disability, ethnicity, gender, race, religion, sexual orientation.

We particularly welcome applications from Black, Asian and minority ethnic candidates, as they are currently under-represented within SOS-UK. We recognise that candidates from Black, Asian and Minoritised-Ethnic (BAME) backgrounds are under-represented in our organisation, and that there are often additional barriers present for people from these groups when applying for roles in the charity sector and beyond. We are committed to taking positive action to expand the diversity of our staff team, and if you meet the minimum criteria for a role (at least 80% of the criteria in the person specification) and are from a BAME background, you'll be guaranteed a first stage interview. It is important to note that this scheme guarantees an interview for candidates who meet the minimum criteria and tell us that they'd like to be considered under the scheme. The selection decision at interview will be based on the most suitable candidate, regardless of any protected characteristic.

Benefits: We believe we have a fair and transparent pay framework. Our salary bands and pay gaps are public. We have always paid at least the real living wage and are an accredited Living Wage Employer. We do not offer any unpaid/non-credit-bearing placement opportunities or work experience. We offer up to 6% pension contributions, annual cost of living increases and annual spine-point salary increases until the top of your band. Other benefits include: Support and paid time for learning and development in your role and to support onward progression (if desired) Cycle-to-work scheme Eye care vouchers Free flu vaccinations Work laptop and home-office equipment where needed Health Cash Plan and Employee Assistance Programme via HSF A minimum of 27 days paid annual leave, plus bank holidays (pro rata for part-time staff or those on contracts for under 12 months). Additional leave is awarded for each year of service, up to 30 days Discretionary paid leave over the Christmas break for everyone Various other leave allowances, as agreed with line managers, including for (but not limited to): Parents, carers and dependents: support and understanding for family emergencies and caring for dependents Employee volunteering: up to three days paid leave per year which you areencouraged to take - pro rata for part-time staff Medical appointments: reasonable time off during working hours including time for fertility treatment and gender reassignment Religious or belief-related obligations Study

REF-215265

We are looking for a Project Manager with drive, enthusiasm, and knowledge to join our small dynamic team in creating innovative training programs to develop ethical, sustainable kidney transplant programs, saving lives in low and middle-income countries (LMICs).

Background

Our vision is that patients around the world with end-stage kidney failure will have the option of a kidney transplant locally and the chance of a life free of a dialysis machine. TLC helps to save and transform lives directly, and through transfer of skills, helps many more in the future

At TLC, we support the development of ethical, sustainable living and deceased donor kidney transplant programs, through collaboration with our specialist transplant volunteers from the UK NHS. Through various teaching methods and resources, including travel to partner centres, we empower overseas healthcare professionals (HCPs). TLC is the 'go-to' organisation for fledgling transplant programmes. We achieve this through direct training, transplant missions and observerships supplemented with mentoring, online teaching, resources and support

We are looking for a Partner Centre Project Manager who will manage all aspects of TLC partner projects. The Partner Centre Project Manager will be responsible for delivering the objectives outlined in the strategy and managing the training/mentoring programs for partner centres.

The TLC Team

Transplant Links is a small, flexible, and highly motivated team comprising a CEO, Director of Medical Activities, and Project Administrator. The Partner Centre Project Manager will report directly to the CEO, and collaborate closely with the Director of Medical Activities, working with over 50 NHS volunteers.

The Role

As we have expanded our global reach we need a Partner Centre Project Manager to develop and implement training programs in our partner centres worldwide. Primary responsibilities include project management of partner centres coordinating their training and resource allocation, and stakeholder communication  (healthcare institutions, supporters, HCPs). This involves organising missions, where a team of UK volunteers travels to facilitate living donor kidney transplants in situ. These missions will be led and supervised by the project manager.

The Partner Centre Project Manager also assesses and addresses the evolving needs of partner medical centres, ensuring that the training programs remain pertinent and customised to the specific requirements of partner centres. They will monitor the program’s expenditure within agreed budgets and ensure compliance of the activities and expenditure with TLC policies, whilst also taking the lead on program reporting to supporters. Crucially, they will be responsible for liaising with local program leaders (doctors, nurses and hospital managers), volunteer HCPs from the UK and stakeholders in the field (often Health Ministries and hospital management).

Primary accountabilities include: the completion of missions within a given time frame; abiding by the policies and procedures in place to ensure the safety of TLC volunteers and staff; identifying and managing risks within programs and proposing mitigation strategies; moving each partner centre through the phases of development as per the strategy; assessing prospective partner centres; progress reporting and communicating performance; managing budgets and resourcing requirements

Example tasks include meeting online with partner centres; writing plans and budgets for overseas missions; meeting online with a current or potential sponsor of a partner centre; liaising with TLC volunteers; facilitating meetings with key stakeholders; making in person visits in UK and abroad; working with TLC volunteers to design itineraries for upcoming observerships; preparing performance reports on centre progress and KPI’s

Role Requirements - Candidate Specification

We invite applicants with strong leadership qualities and an appetite for solving complex problems to apply to join our team. Applicants should have excellent project/program management and organisational skills and at least 5 years of project management experience at a similar level, preferably with a background in a relevant international/development management or implementation role, and ideally in healthcare and the charity sector. 

With demonstrable experience in designing, initiating and leading complex development processes and programs, applicants should have a significant understanding of budget management, time management, stakeholder management and financial reporting. Previous experience in successfully managing complex programs within the international development and/or health sectors is needed, and experience working in LMICs would be desirable.

The Partner Centre Project Manager will be expected to work from home on a laptop/computer and to travel overseas to partner centres as needed. They will be working both with other members of the TLC team at times and on their own. UK DBS check will be required

Please provide a covering letter together with your CV for your application to be considered

Ecommerce Manager

Salary: £25,959 to £29,217 per annum

Hours: 37.5 per week, Monday to Sunday

Location: Unit 11, Canal Road, Gravesend, Kent, DA12 2PA

Are you an experienced ecommerce manager looking for an opportunity to support your local charity?

As an ecommerce manager, you will have a background in ecommerce operations and experience managing multiple sites. You will lead teams across various locations to optimise ecommerce operations and achieve strategic objectives and targets.

ellenor is a hospice charity in Gravesend providing palliative and end-of­ life care within the local community. At ellenor, we value inclusivity and focus on providing high-quality services with compassion and care.

We offer professional development opportunities and a comprehensive benefits package, including a pension scheme (with the option for NHS Pension Scheme members to transfer their pension), an employee assistance program, discount schemes, a generous annual leave allowance, and much more.

Key Responsibilities of the role include:

· Collaborate with the Head of Retail to plan, set, and manage the annual ecommerce operating budget, taking corrective actions as needed.

· Ensure your teams are delivering as per the strategic plan and in line with company policies and procedures.

· Monitor and evaluate the performance of ecommerce operations.

· Oversee ecommerce performance, and management, ensuring compliance and maintenance of databases.

· Work with internal teams for campaigns and digital marketing.

· Ensure product offering and pricing is competitive across markets.

Essential requirements:

· Proven experience in managing, supporting, and resourcing a geographically dispersed team through setting and monitoring objectives and targets.

· Proven experience in managing and setting budgets.

· A good understanding of ecommerce management and the challenges of working within the voluntary sector.

· Sound knowledge of

· Excellent customer service skills.

· Good organisation and planning skills with the ability to manage and prioritise workload.

How to apply:

By application form either online, downloadable from our website or by submitting a CV and cover letter. CVs without a cover letter will not be considered.

 

Application Deadline: Sunday 11th August 2024

Interviews will take place on Monday 19th August 2024

 

ellenor is committed to recognising and valuing people's differences and promoting an inclusive environment for everyone. We are committed to recruiting and retaining an outstanding and diverse team of individuals who will work together to support our patients and their families at one of the most difficult times of their lives.

Hybrid working with regular travel to our London Bridge Office

What the job involves

We’re looking for a Community Awareness and Engagement Manager to join our Policy and Health Influencing Team and support volunteers raising awareness of prostate cancer in their communities. 

Alongside engaging volunteers speaking about their lived experience and hosting information stands, you’ll be delivering our new Lifesaving Conversations programme, giving volunteers the tools and confidence to raise awareness of prostate cancer risk in an informal way.

We use our knowledge to influence and reduce racial health inequalities across the UK and the world to save the lives of men, and more Black men, who are at double the risk of prostate cancer as the general population. You’ll manage the Black health equity engagement team whose main responsibility currently is to increase awareness, trust and engagement with Black communities, requesting volunteers to reflect the increased risk and impact of prostate cancer on Black men. 

You’ll develop and manage relationships with key stakeholder groups to deliver a programme of community awareness and engagement around the risk of prostate cancer. You’ll also be providing role specific training to volunteers ensuring they have the tools to reach and engage with men most impacted by prostate cancer. 

Collaboration is an important aspect of the role as you partner with Health Services, Equity and Improvement colleagues where Lifesaving Conversations and community awareness volunteers can support strategic objectives. You’ll also work with our Partnerships Team to deliver an income generating corporate awareness offer.

Working closely with the Volunteer Experience Manager, you’ll have input in communications, supporter journeys and developing community networks for volunteers. You’ll evaluate the impact of our work in engagement and awareness to increase our impact.

This is a rewarding role where you’ll get to meet volunteers and supporters and see first-hand the work of Prostate Cancer UK. Together we are supporting and raising awareness of the impact of prostate cancer, providing men with the knowledge of their risk and the power to act on it. 

What we want from you

To be successful in this role you’ll have excellent knowledge and experience of leading and managing cross-organisational programmes and projects.

You’ll have strong communication skills, both verbally and in writing and be able to adapt to suit your audience from volunteers to health professionals. You’ll also be able to successfully build relationships and feel comfortable with engaging communities and stakeholders.

You’ll work closely with volunteers and keep the end user in mind so have to be able to show previous experience in user involvement, putting customers at the heart of project planning and delivery with a passion for inclusion and accessibility.

Knowledge of, or previous experience in health campaigns and volunteering within the charity sector will be beneficial for this role but we also recognise transferable skills from other sectors. In this role you’ll also be meeting members of the community and their families who have experienced the impact of prostate cancer and empathy, and understanding will be crucial to this role.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK, we believe that equity, diversity and inclusion are essential to building a strong and innovative workplace that represents, and can advocate for, the communities we support.

It’s our ambition to become an anti-racist organisation, and our mission to advance racial equity in the diagnosis and treatment of prostate cancer.

We’re continuously learning more about the needs of our colleagues, and have three amazing People Networks, sponsored by our Leadership team: Pride, Mind & Body and Multicultural.

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply.

Got a question? Please let us know if you have any accessibility requirements or questions – we’re here to help.

The closing date is Monday 29th July 2024.  Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for the week of 5th August 2024.

Are you passionate about tackling poverty and making a real difference in the local community? Does working with a team of brilliant volunteers to help combat poverty and hunger appeal? If yes, we want to hear from you!

The Trustees of St Neots Foodbank are looking for a new Foodbank Manager to join our amazing team of volunteers. We are a community-led operation that is based on, shaped, and guided by Christian principles. We believe no-one in our community should have to face going hungry.  

St Neots Foodbank was founded ten years ago by the town’s churches; and is part of the Trussell Trust network and is still managed by trustees from those churches. At St Neots Foodbank we have our own warehouse and run four distribution centres across St Neots each week; all currently staffed by over 70 volunteers.

We are looking for

As Operations Manager, you will oversee the operations at St Neots Foodbank, giving particular attention to operational efficiency and standards in line with the terms of the franchise, including the implementation of existing policies and standard operating processes. You will be instrumental in enabling our Foodbank to continue to support our community and support and guide its future development.

Our ideal candidate will have relevant experience and be able to demonstrate great leadership qualities to build strong teams based on trust and understanding. Self-motivation, organisation and excellent interpersonal skills will be essential for this role. We are looking for an individual who is in sympathy with Christian values, and who has the ability to work empathetically with people from disadvantaged, marginalised, or socially excluded backgrounds.

Ful details can be found in the attached Job Description.

Applications will be reviewed on an ongoing basis, and the job advert may close early if the right candidate if found beforehand. The Application Form should be completed before interview.

The first round of interviews has been scheduled for Thursday 18th  July 2024.

The Augustinian Sisters and Trustees of Ince Blundell Hall Liverpool, are seeking a highly motivated person to take responsibility for the effective development and successful delivery of a new project for carers.

This is an exciting opportunity to work with the trustees of Ince Blundell Hall estate to provide much needed facilities for unpaid carers to benefit the community of Sefton and further afield.

Ince Blundell Hall, a fine Georgian mansion set in fifty acres of natural beauty, is a unique venue and an ideal environment to offer carers the facility to rest, relax and recuperate.

The successful candidate will be a strong self-starter, possess excellent organisational skills including the ability to produce a comprehensive business plan and budget and implement operations to establish the facility for unpaid carers.

We are looking for an individual with a proven track record of making things happen and the business acumen to connect and collaborate with a wide variety of external organisations especially in the area of fund raising and grants.

As a Catholic charity the delivery and management of the project must be underpinned by respecting the teaching of the Catholic Church particularly within the areas of its Christian ethos and its moral social teaching. It will also be important to have an understanding of the charism of the Augustinian Sisters.

If you have the above skills and are excited by the prospect of improving the lives of unpaid carers please apply sending CV and Letter of Application.

Fundraising Operations Development Manager

Sue Ryder supports people at the most difficult times of their lives

Are you an experienced strategic and operational Fundraising Operations Manager with experience of overseeing operational functions within a fundraising environment?

Sue Ryder is looking for a Fundraising Operations Development Manager to join the Fundraising team, playing a crucial role in leading the implementation and management of Sue Ryder’s world-class fundraising operations model, while overseeing the successful delivery of our key strategic projects

The Role

Reporting to the Head of Supporter Experience, Data and Insight, you will work collaboratively with colleagues across the fundraising directorate ensuring that our Supporter Experience, Data and Insight team provide exceptional service to our internal customers, reviewing key fundraising processes and ensuring that our fundraising operations works as effectively, and efficiently as possible to support Sue Ryders fundraising strategies.

Key Responsibilities:

• Manage and report on fundraising operations performance based on Key Performance Indicators (KPIs), as well as project deliverables within the fundraising operations remit.
• Ensure the experiences of key stakeholders is in line with our strategic aims, as defined in world-class fundraising operations strategy.
• Work with key stakeholders to identify new ways of working, to enhance and improve fundraising operations processes and systems, and to develop and manage central process resources.
• Oversee and help coordinate cross departmental and cross organisational fundraising operations projects
• Oversee the wider team’s priorisation process and ensure information is available for periodic reviews.
• Manage line reports within organisational guidelines undertaking necessary management responsibilities.

About You:

• Strategic understanding of effective fundraising operations, including the ability to translate strategy into operational plans, develop processes to achieve strategic aims, and make recommendations for improvement.
• Experience leading and delivering projects successfully within clear and communicated timelines.
• Experience working effectively in a complex organisation of a similar scale and breadth of fundraising.
• Experience of Change Management and Improvement and effective approaches.
• Ability to evaluate processes and workflows holistically to identify areas for improvement and drive process improvement and change.
• Data and Technical Skills with an understanding of the importance of clean and consistent data for business planning

Competitive Benefits Package

• 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time), - Company pension scheme
• Staff discount with thousands of retailers
• Refer a friend scheme - £250
• Enhanced maternity, paternity and adoption pay
• and lots more. Please visit our careers website for the full list.

Closing date: 29th July

Interview date: 7th/8th August

If you want more than just a job, we want you.

Join the team and be there when it matters.

Sue Ryder supports people through the most difficult times of their lives. Whether that’s a terminal illness, the loss of a loved one or a neurological condition – we’re there when it matters. Our doctors, nurses and carers give people the compassion and expert care they need to help them live the best life they possibly can.

As CTA's Business Development Manager, your role involves increasing the uptake of MiDAS training and growing CTA membership. To do this you will need to have/develop an in-depth knowledge of the sector, be able to conduct your own research, develop relationships with our key stakeholders, and track performance metrics.

Responsibilities

Promoting CTA services, increasing uptake, and retention.

• Build and maintain strong relationships with existing members, ensuring their satisfaction and engagement to retain our existing membership.
• Develop and foster relationships with local authorities, umbrella organisations, charities, voluntary organisations and other stakeholders across the UK to promote CTA membership offerings.
• This will include creating a promotional package for CTA membership to be delivered to organisations across the UK.
• Develop and implement a comprehensive marketing and outreach strategy to promote MiDAS training courses.
• You will do this by collaboratively working with MiDAS customers, training providers, local authorities, and community organisations to raise awareness of MiDAS and its benefits. This will include running workshops, webinars, and information sessions to educate potential clients on MiDAS standards and certification that encourage participation in MiDAS training.
• Build and maintain connections with commercial organisations affiliated with CTA, ensuring strong relationships, and the offers are relevant adding value to CTA membership.
• Identify and pursue new business opportunities, including creating focused campaigns to attract new members and boost membership sales. This will include collaborating with CTA’s Country Directors and Development Officers to share these campaigns and involve them in the process.
• Using available internal MiDAS sales and participation data, develop a thorough understanding of who purchases and uses the product and how this can be leveraged to increase participation in the training programme and drive its income.
• Responsible for contributing to the MiDAS / Training newsletter
• Make the best use of social media, including content creation, to promote CTA membership and training offering.
• Work with senior leadership group to develop our sales systems and processes.
• Provide excellent customer service to address inquiries, resolve issues, and encourage membership renewals.

Research, analysis and reporting

• Develop and implement strategies to identify trends within the Community Transport sector and beyond. In doing so you will identify potential new stakeholders, potential threats, opportunities and areas for growth.
• Monitor developments within the wider voluntary and transport sector and adjust strategies accordingly.
• Use these insights to regularly provide feedback to the leadership group and make recommendations for growth.
• Track and report on key performance indicators related to MiDAS training and CTA membership. Including providing regular updates to management on progress, challenges, and opportunities.

Person Specification

Essential

Experience & Qualifications

• Extensive experience in business development and/or sales roles, including the creation of metrics for setting targets and measuring success.
• Experience and understanding of the community & voluntary sector.
• Experience of building strong working relationships with colleagues, partners and external stakeholders at all levels (including senior leaders) to deliver results on behalf of an organisation.
• Experience leading and participating in collaborative endeavors with other organisations through partnerships and alliance building.
• A qualification or experience relevant to the role and evidence of continual professional development.
• Experienced in creating marketing packs, promotional material, and presenting that material in varying formats.
• Experience working at both regional and national level.
• Ability to harness opportunities and develop campaigns to promote and sell services.

Desirable:

• Experience working within a community transport, membership organisation, transport, or community and voluntary organisation; ideally in a business development/sales position.

Knowledge, Skills & Abilities

Essential

• Excellent interpersonal and organisational skills, with an emphasis on collaboration and working well in a team.
• Strong communication and negotiation skills, including confidence to speak and present to different audiences.
• Ability to collect and interpret data and use it to drive planning and delivery of strategy. Highly motivated to deliver success.
• Excellent written and verbal communication skills.
• Willingness to challenge the status quo and received wisdom to find more effective ways of delivering outcomes.
• Strong IT and digital skills – including MS Office and digital communication tools.
• The ability to work on your own initiative and prioritize workload.
• Strong attention to detail.

Values & Attitude

Essential:

• A demonstrable commitment to our organisation’s values.
• Strong commitment to, and understanding of the principles of equality, diversity and inclusion.

Full job pack available on the Jobs section of the Community Transport Association UK website.

Your application should include the following two things:

• A personal statement that’s no longer than two sides of A4. Share your motivation for applying for the role and how you meet the essential requirements from the knowledge, skills and abilities section of the Person Specification. An up-to-date, detailed CV including all relevant employment history and key achievements in your most recent role(s).
• Please also ensure your CV has your email address, phone number including names and contact details of two people who can provide references, one of whom should be your most recent employer. We will only request references once we have chosen an applicant we wish to appoint. Also, ensure your CV does not contain personal data such as DOB, gender, nationality, etc.

Are you a creative and dynamic professional with a talent for fundraising and event planning? UK Muslim Film is looking for an enthusiastic and strategic Fundraising and Events Manager to lead impactful initiatives and organise events for industry and beyond. If you’re ready to inspire and make a difference, we want you on our team!

Black Thrive Global are seeking a proactive and strategic Independent Advisory Group Programme Manager with a passion for equity in mental health services and capable of driving meaningful change through collaboration with diverse community members and partners.

To apply you will need to submit a CV of no more than 3 pages and attach a Cover letter outlining how your experiences matches the job requirements.

About Black Thrive

Black Thrive Global (BTG) evolved from the work of the Black Thrive Lambeth Partnership, established in 2016. We exist to address the inequalities that negatively impact the mental health and well-being of Black people so that the thriving of Black communities is the norm.

Our guiding principle is that Black communities should be at the forefront of reimagining, redefining, and co-creating a society where systemic racism and other oppressive systems have been dismantled so that they have fulfilling lives. We have two priorities – building a Black Thrive Research Institute and embedding race equity in systems change.

Purpose and Overview

The PCREF Programme aims to reduce and ultimately eliminate racial disparities in the services provided by the South London and Maudsley (SLaM) NHS Trust. The programme's success will be monitored through the Trust’s Performance & Quality system, emphasising collaboration between the Trust's staff, Black service users, their carers, and Black communities. The goal is to ensure equitable access, experiences, and outcomes for Black citizens utilising the Trust's services.

The Programme Manager for the Independent Advisory Groups (IAGs) in Lambeth and Southwark is crucial in advancing the objectives of the PCREF. This role focuses on fostering active community participation, building capacity, and ensuring that Black communities are equal partners in the transformational change programme. The Programme Manager will lead the development and support of local IAGs, ensuring robust governance, structure, and capacity building to improve mental health services.

Supporting the IAGs and the IAG chairs is fundamental to this role. It serves to enhance the capacity of the IAGs and chairs. Whilst the job description provides a succinct outline of responsibilities, ultimately the needs of the IAGs will be paramount, with direct leadership from the Director at Black Thrive. This role is in collaboration with various stakeholders, with a clearer focus on project mismanagement and varied learning styles. Leadership must be aligned with the IAGs, ensuring diverse and inclusive practices.

Supporting policy development is crucial, and there should be an agreement on oversight, with all parties having joint oversight and review responsibilities. Reporting back to the IAGs will be a key component.

The Programme Manager is expected to be a proactive and strategic leader, passionate about equity in mental health services and capable of driving meaningful change through collaboration with diverse community members and partners. This role demands a commitment to fostering an inclusive and supportive environment where Black communities can actively participate in shaping mental health services.

Duties and Responsibilities

DEVELOPMENT AND SUPPORT

· Establish and Develop IAGs: Lead on supporting the creation and ongoing development of local IAGs in Lambeth and Southwark, ensuring robust governance structures and effective capacity building.

· Resource Management: support in Identifying and secure necessary resources, including financial, human, and material, to support IAG activities in both boroughs.

· Recruitment and Role Assignment: support in the recruit of diverse community members from Lambeth and Southwark to join IAGs, ensuring roles and responsibilities are clearly defined and assigned.

· General Management Duties: Temporarily oversee and manage day-to-day operations, supporting community service development initiatives and ensuring smooth running of IAG activities.

COMMUNITY ENGAGMENT AND COLLABORATION

· Facilitate Community Engagement: Support both IAG chairs in enhancing community engagement through active participation in IAGs, collaborating with SLaM and various voluntary/community organisations.

· Encourage Broader Participation: Foster participation from various community, statutory, and non-statutory organisations in IAG and PCREF activities.

· Build Relationships: Develop and maintain strong relationships with local organisations, facilitating networking opportunities, and representing IAGs at PCREF events both online and in-person.

· Support IAGs: Provide continuous support and enhance the operational capacity of IAGs through regular check-ins, resource allocation, and problem-solving assistance.

COMMUNICATION AND PROMOTION

· Event Coordination: Plan, host, and deliver events, conferences, training sessions, and workshops to promote local services in both boroughs.

· Develop Communication Tools: Produce and disseminate communication materials in collaboration with the IAGS such as newsletters, toolkits, booklets, and feedback forms to support IAG activities and community engagement.

MEETINGS AND REPORTING

· Organise Meetings: Schedule and attend IAG and PCREF community meetings across Lambeth, Southwark, and other involved boroughs.

· Collaboration with Programme Managers: Work closely with the Croydon BME IAG Programme Manager and other stakeholders, attending regular update and planning meetings.

· Impact Measurement: Collaborate with the Maudsley Charity and Black Thrive to discuss and measure the impact of initiatives, generating detailed reports for stakeholders including for both IAGS.

PROJECT MANAGEMENT AND ADMINISTRATION

· Stay Informed: Keep abreast of PCREF change ideas and opportunities for IAG member contributions.

· Task Coordination: Oversee and coordinate additional tasks to ensure project success, managing administrative duties efficiently in line with IAG requirements.

· Policy Adherence: Ensure compliance with all relevant policies and procedures, including General Data Protection Regulations 2018.

· Budget Management: Manage and provide oversight of the project budget, supporting the development and delivery of the PCREF IAG Leadership Academy.

· Documentation Management: Maintain key documents and trackers from ideation to delivery, ensuring accurate record-keeping and reporting.

DEVELOPMENT AND DELIVERY

· Assist in the creation and execution of the IAG Leadership Academy. Ensure the effective implementation of change ideas in both Lambeth and Southwark.

PERSON SPECIFICATION

IAG Programme Manager, Black Thrive - Lambeth

Experience and Ability

E = Essential, D = Desirable

1. Proven experience in community engagement and capacity building (E)

2. Experience working with diverse community groups and stakeholders

3. Experience in planning, implementation, and evaluation of projects (E)

4. Ability to manage multiple tasks and projects simultaneously (E)

5. Experience leading community engagement initiatives and supporting third-sector organisations (E)

6. Proven ability to ensure the inclusion of diverse community voices in organisational and systemic frameworks, particularly in mental health contexts (E)

7. Prior experience working within the Lambeth or Southwark localities or similar localities (D)

8. Experience in systems change initiatives and in providing support and leadership for teams operating within such frameworks (D)

9. Previous experience in project management, preferably within mental health and/or health and social care environment (E)

Skills and Knowledge

10. Ability to produce and disseminate communication materials such as newsletters, toolkits, and feedback forms. (E)

11. Excellent communication and interpersonal skills, capable of building and maintaining strong relationships with a variety of stakeholders, partners, and team members (E)

12. Robust knowledge of health and social care structures and systems, with a focus on mental health (E)

13. Experience of working with service-users within a mental health or social care setting.

14. Experience of working (or living) within a diverse community, with a strong understanding of the cultural contexts related to mental health and wellbeing.

15. Knowledge of the Patient and Carer Race Equality Framework (PCREF) and its application within the NHS (D)

16. Commitment to the values and mission of Black Thrive and an understanding of the strategic objectives of the organisation (E)

17. Flexibility to work outside of standard office hours, including weekends and evenings, as required (E)

18. Additional qualifications or training in leadership, project management, or a related field (D)

19. Competency in additional languages spoken within the local community may be beneficial (D)

20. Flexibility to respond to the needs of the project (E)

An enhanced Disclosure and Barring Service (DBS) check will be required. Still, we will treat applicants with a criminal record relatively well and not unreasonably discriminate because of a conviction or other information revealed