Performance Manager Jobs in Manchester

At Gaddum, we treat everyone as individuals. We really get to know those we help, understanding their world to offer a range of support that’s right for them. Our promise of tailored support is made possible by our breadth and depth of knowledge, through our unwavering commitment to the local people of Greater Manchester.

Our experience listening to generation after generation, for nearly 200 years, has taught us the importance of considering not just the individual but also the relationships around them. Our innovative approach means we can not only build resilience but identify further risks and offer preventive support now and in the future. At Gaddum, we believe that by supporting individuals, we ultimately help support entire communities. Our aim is to empower and enhance the lives of people in Greater Manchester. We currently work in four Greater Manchester authorities, Manchester, Rochdale, Salford and Stockport.

Job Purpose

The postholder will be responsible for two key organisational areas:

- Practice Education to an allocation of student social workers: 80% of workload
- Support with induction planning and administrative tasks relevant to the student placement programme: 20% of workload

The postholder will be responsible for providing student social workers with effective, high-quality supervision and support throughout their practice placements and maintaining accurate records of student work undertaken to inform holistic assessments of students’ practice. This role will entail stakeholder engagement both with internal leaders and external partners. The role will involve maintaining close working relationships and crossover workstreams with the Business Support Team, Health & Safety systems, and compliance responsibilities.

Main Duties and Responsibilities

• Student Social Work Placements:
• Maintain relationships with key placement providers through provision of high-quality practice education,
• Practice Educate placements for their entirety at the charity,
• Write reports relating to the above.
• Support a continual and iterative induction process with support when inducting students to all relevant systems – utilising experts across the organisation to deliver elements of the package,
• Work in partnership with Business Support to implement appropriate systems relating to e-learning and hand over to line management during induction,
• Support the arranging of accounts, in partnership with the Business Support Team to enable new users access to the organisation’s systems.

The details contained in this job description, particularly the principal accountabilities, reflect the content of the job at the date the job description was prepared. It should be remembered, however, that it is inevitable that, over time, the nature of individual jobs will change; existing duties may be lost and other duties may be gained, without changing the general character of the duties, or the level of responsibility entailed. Consequently, this job description may be revised from time to time.

All staff are expected to work within all Gaddum policies and procedures.

Moss Side Millennium Powerhouse is a busy community and youth centre based charity located in Moss Side, Manchester. We are an independent charity, which operates a diverse range of cultural and commercial activities. A lot of the work we do is with young people aged 8 -19 or up to 25 for those with additional needs offering provision during the day in school holidays and universal provision in the evenings. The post holder will need to be comfortable working in this environment.

Open 7 days a week with varying hours the venue is a bustling hive of activity and we are now recruiting for a Full-time Operations Manager to manage the day to day team and processes that are necessary to provide a safe friendly and welcoming environment. You’ll want every person to have a positive customer experience and be committed to delivering exceptional service.

In addition to the above this post requires you to have attention to detail, be a quick learner & able to undertake physical tasks to support the team. This crucial role will require a flexible approach to working within the varying needs and requirements of a multi-functional community venue. You will work closely with a range of staff and volunteers in a busy and responsive environment, and so you will need to be both a team player, and able to work independently, as required. An enhanced DBS is required for this role.

Service Delivery Manager
Location: Thames Valley with the ability to travel
Hours: 30 hours a week (4 days)
Salary: £40,000 pro rata
Contract: Permanent

Hope After Harm is an established, registered charity, delivering a range of support services to those who are vulnerable or at risk of exclusion. We want to see a society where everyone feels safe and can thrive, regardless of who they are and where they come from. We enable adults and young people in their journey to recover from harm and trauma. Through support, advocacy and education we empower people to rebuild their lives and reclaim their future.And we inspire others to do the same, creating safer, more inclusive communities.

Role Description

You will be managing two of our flagship programmes, one supporting Young People through mentoring and Restorative Justice interventions and the other supporting Families who have experienced “The Knock”*. Your commitment to excellence in delivery alongside embedding lived experience in our service delivery model will ensure that deliver an outstanding service o are clients as well as meeting funder expectations. You will be comfortable working with and promoting our services to a wide range of people as well as being happy to get hands on with delivery if required.Your passion for what we do and your commitment to taking an anti-discriminatory, trauma informed approach will inspire the teams that you manage. And you will share our commitment to wellbeing in the workplace and demonstrate this in the way that you support your team in their work. You will be an important member of our senior management team taking a leadership role in the charity with a commitment to making Hope After Harm a great place to work.

Responsibilities

• To deliver services and to develop them building on best practices in a way which supports the strategy of and is aligned to the values and vision of Hope After Harm
• To manage service delivery contracts including budget management and working to achieve all operational targets and outcomes agreed with the funders
• To ensure the needs of service users are always at the heart of our services 
• To oversee all aspects of services and their implementation of the project in line with funder requirements 
• To implement a Quality Assurance System and establish and manage systems and information to ensure the provision of data, maintenance of records, effective referral systems and case management and monitoring systems
• To work strategically as part of the senior management team at Hope After Harm – providing leadership to the organisation, role modelling our values and our vision and supporting our strategic thinking.
• To develop a strategy for the recruitment, training, retention and supervision of volunteers to support delivery
• To develop and maintain effective working relationships with key partners and stakeholders 
• To oversee recruitment, management and motivation of all the new service staff including the performance management of staff and volunteers 
• To promote the services across the Thames Valley and beyond; to improve the reach of the service, to raise awareness to victims, and to increase the take up of the service by our beneficiaries and paying customers. 
• To integrate with other service delivery partners in the sector, share best practices and continue to deliver an individually centred service meeting the needs of those seeking help 
• To collaborate internally to build consistency and best practice in the programme delivery approach at Hope After Harm.

Skills, Knowledge and Abilities

Essential

• Sound professional knowledge of a casework approach to working with clients to cope and recover, including evidenced based models of casework interventions 
• Knowledge of working with Young People to deliver successful outcomes
• Basic knowledge of restorative justice work 
• Understanding of and skills in Change Management 
• Skilled at partnership working and building relations between agencies and workers from different backgrounds and an ability to work effectively with partners at a senior level 
• Excellent management and team leadership skills, including being an effective motivator for both staff 
• Commitment to and aptitude for performance and line management with a real commitment to workplace wellbeing and understanding of what that means in practice
• Knowledge of risk management and safeguarding issues 
• Knowledge of best practice in relation to the recruitment, training and support of Volunteers 
• Understanding of Quality Assurance and commitment to continuous improvement. 
• Excellent presentational and training skills 
• An ability to communicate clearly, both orally and in writing 
• An ability to produce, analyse and apply both hard statistical data and qualitative information to performance management 
• Good contract management and budget management skills 
• Knowledge of multi-agency referral mechanisms and working jointly to safeguard individuals 
• Experience in a managerial role or a L5 management qualification 
• Flexible thinker with a concern to promote positive change and innovation in service delivery 
• An ability to demonstrate commitment to anti-discriminatory practice and a trauma informed approach 
• Ability to work at pace, absorb pressure and keep to tight deadlines 
• Commitment to Continuous Professional Development and learning for yourself and others 

Other

• Experience of working within the Criminal Justice System and in particular engaging with police forces
• Required to travel within and outside of Thames Valley on occasions 
• “The Knock” is the experience a family goes through when a family member is arrested for online child pornography offences. The effect of this on the partner/parent can be deeply traumatising and Hope After Harm offers support to the partner/parent of the family member who has been arrested.

The closing date for applications is: Friday 14th February 2025 at 17:00hrs
Interviews (Virtually): TBC

Thames Valley Partnership trading as Hope After Harm is an equal opportunities employer; the aim of our policy is to ensure no job applicant, employee or worker is discriminated against either directly or indirectly on the grounds of race, colour, ethnic or national origin, religious belief, sex, marital status, sexual orientation, gender reassignment, age or disability. We do not disbar applicants with criminal convictions and are mindful of the requirements of the Rehabilitation of Offenders Act, 1974.

Child’s i Foundation envisions and advocates for a world where every child grows up in a safe and loving family. We are committed to creating sustainable solutions that address the root causes of family separation, working closely with grassroots communities and local governments to reunite children with their families and help them thrive. Our system-strengthening approach focuses on building strong community networks, developing high-quality family alternative care solutions, and advocating for child welfare reforms. 

Over the years, we have built a strong, successful, and growing Trusts and Foundations programme, primarily generating restricted income. This programme, overseen by our CEO, has been crucial in supporting our work in Uganda and our advocacy partnerships across Africa and the world. As we continue to expand both our evidence for global impact, our aim is to raise over £1M annually to support our strategic objectives. We are now seeking an innovative, creative, and solution-focused Fundraising Manager to work closely with our CEO, Country Director, and leadership teams to build a robust public fundraising programme. This will include leading efforts in regular giving, community fundraising, corporate partnerships, and major donor initiatives to drive unrestricted income. You will be instrumental in cultivating strong relationships with donors and partners, supporting grant submissions, and helping us diversify our income streams.

In this role, you will also help develop and implement a comprehensive digital fundraising strategy, working with the communications team and external consultancy partners. You will ensure our website and social media platforms are optimised for donor engagement, while driving innovation through online giving platforms, peer-to-peer fundraising, and targeted digital marketing campaigns. By leveraging emerging trends and best practices, you will help grow our online revenue streams and deepen engagement with our supporters.

This is an exciting opportunity to shape the future of Child’s i Foundation’s fundraising strategy, secure sustainable income, and contribute to our mission of ensuring every child grows up in a family. If you are passionate about transforming children's futures and have the fundraising expertise to help us achieve our goals, we would love to hear from you!

Job Purpose

The Fundraising Manager will work closely with the CEO to execute the fundraising strategy for Child’s i Foundation, with a focus on driving regular giving, community fundraising, and individual giving initiatives. Additionally, you will support the CEO in cultivating major gifts and managing corporate partnerships.

You will play a key role in providing collaborative support to our emerging fundraising effort in Uganda, particularly with their innovative 'Giving Circle' programme, which is backed by the Ugandan Board. Working closely with the communications team in Uganda, you will help deliver impactful campaigns that raise awareness and inspire donor engagement. In this role, you will also ensure the highest standards in database management and full compliance with data protection regulations.

This role will be UK-based, with occasional team meetings in various locations across the UK.

Key Responsibilities

1. Community Fundraising and Regular Giving:

• Develop and execute strategies to increase income from individual donors and community fundraising efforts.

• Manage and expand our existing personalised donor stewardship programme, enhancing engagement with regular givers while growing the donor base and building long-term partnership. 

• Develop and manage a comprehensive fundraising event calendar, incorporating high-impact challenge events, community-driven initiatives, and donor engagement activities to maximise donations and donor retention

• Grow regular giving through campaigns, such as the Christmas Appeal and The Big Give, while bringing your own expertise and creative ideas to develop new fundraising initiatives.

• Collaborate closely with the Uganda team to deliver compelling, real-time updates and powerful stories that deeply engage and inspire our supporter community, starting with the problem we aim to address.

2. Corporate Partnerships:

• Collaborate with the CEO to manage and strengthen corporate relationships, ensuring consistent communication and delivering timely, detailed impact reports that demonstrate the value of their support.

• Collaborate with the CEO to identify and cultivate new corporate prospects, focusing on high-potential sectors such as women in private equity, insurance, and banking to strategically expand our portfolio.

• Craft compelling, customised cases for support that align with corporate priorities, securing long-term, mutually beneficial partnerships driving sustainable income.

3. Major Donor Programme:

• Support the CEO in managing relationships with major donors to ensure consistent engagement and stewardship.

• Identify and cultivate new major donor prospects, maintaining a strong pipeline for future support.

• Provide tailored progress reports to major donors and plan cultivation events to enhance donor relationships.

• Assist in establishing a development board to attract and engage niche, high-value donor groups.

4. Trusts and Foundations:

• Research and identify trust and foundation opportunities, targeting grants from £5k to £50k+.

• Prepare and submit well-researched applications, and ensure timely, accurate reporting to funders.

• Focus on securing smaller trust grants to diversify income streams.

5. Data-Driven Fundraising Reporting and Strategic Planning

• Collaborate with the CEO to set fundraising targets and manage the annual budget, ensuring progress is tracked against key goals and income streams.

• Produce regular, data-driven reports to assess fundraising performance, donor retention, and campaign effectiveness, using insights to inform strategic decision-making.

• Oversee the donor database in collaboration with the Administration Manager, ensuring all donor interactions are accurately recorded and GDPR-compliant.

• Ensure compliance with data protection laws and fundraising regulations, keeping updated on any changes to maintain best practices across all activities.

• Use data insights to refine and enhance fundraising strategies, ensuring continuous improvement and alignment with organisational goals.

​​Person Specification (Skills & Experience) Essential:

• Proven experience in raising funds across diverse income streams (e.g., regular giving, community fundraising, corporate partnerships, and major donors).

• Strong relationship-building skills, with the ability to engage and maintain donor and partner relationships, combined with excellent written and verbal communication skills.

• Expertise in developing and implementing fundraising strategies that meet or exceed ambitious income targets, including creative campaign design (e.g., The Big Give).

• Experience in managing multiple projects and meeting deadlines, demonstrating strong organisational and time management abilities.

• Competence in setting, managing, and monitoring budgets with a clear understanding of financial targets and revenue growth.

• Proficiency in using CRM systems (ideally Salesforce) to track donor engagement and ensuring strict compliance with GDPR and other relevant regulations.

• Solid understanding of UK fundraising laws, data protection regulations, and industry best practices.

• A self-starter with the ability to work independently and proactively drive initiatives, while also collaborating effectively with teams in the UK and Uganda.

• Strong team player, adept at working with both internal stakeholders (e.g., CEO, Country Director, Board) and external partners.

• A commitment to international development, with an interest in child welfare and family-strengthening initiatives, particularly in Uganda or sub-Saharan Africa.​

Desirable:

• Demonstrated success in securing high-value gifts and managing long-term corporate partnerships.

• Previous experience in fundraising for international development or in low-resource settings.

• A successful track record in writing and submitting grant applications, particularly to trusts and foundations.

• Experience organising high-impact fundraising events and engaging donor cultivation activities.

• Familiarity with integrating marketing and communications strategies to enhance fundraising efforts and increase donor engagement.

" Package Description:

Have you ever wanted to be involved in the setup of a new Children’s Residential home as an Assistant Manager?  

Together we make a difference, develop and learn, and support each other. Every day with us is different, but our mission remains the same: To champion the rights, needs and ambitions of the people we support - they are at the heart of everything we do. We stand by them, and we work together for change. 

Have you ever wanted to make a difference to the lives of vulnerable Children and Young People?  Our children’s home in Heaton Moor provides residential Care for Children and Young People with who Emotional Behavioural difficulties.

The Together Trust is one of the North West’s leading charities, offering individual care, support, and education to hundreds of children, young people, and adults each year. We are a not-for-profit charitable trust, so every penny goes back into benefiting the people that we support.

You will be working in a caring home environment, nurturing, and supporting the young people we work with helping them to overcome the issues they are facing. You will work with the team and the Registered Manager to give the support that these Children and Young People deserve to help make life better for them.

We have a rewarding opportunity for an Assistant Manager to join and set up a new residential children’s home in North Manchester, this home is being opened in partnership with Manchester City Council.

You will help to create a caring home for 5 young people who have various Emotional Behaviour Difficulties. You will lead the team and mentor them in giving the support that these young people deserve to help make life better for them.  

Location – Lower Broughton, North Manchester

Hours - 2 Vacancies

Salary - £30,986

Salary Enhancements - £96 for sleep-in shifts and a 25% uplift on the hourly rate for weekend shifts. 

We also offer….

• Annual Leave 27-day holiday plus 8 days bank holidays rising to 30 after 5 years, 33 days after 10 years
• Generous pension scheme and death in service benefit, up to 7% company pension contributions and up to 6 x basis salary death in service 
• Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
• Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
• Eligibility to apply for Blue Light card
• Proud to be a real living wage employer
• Refer a friend scheme, be rewarded for recommending a friend to work with us
• Comprehensive training and development opportunities, including apprenticeship qualifications
• Long service awards including cash gifts and extra holiday.
• Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session in person or online
• Access to our Employee Assistance Programme for you and adults at your home 

We also provide a caring, supportive environment for all our employees, with a strong emphasis on a good work / life balance, and this something you can’t put a value on

About the position…. 

• You will support the development of a style of leadership and organisational culture to ensure open and participatory management and practice, promoting the well-being of individuals and a positive image of residential care.
• Participate to establish an enabling culture, and effectively manage a home which enables children and young people to achieve optimal outcomes in a safe and secure environment
• To actively assist with the selection, recruitment and retention of staff to ensure a safe, nurturing and positive environment.
• Have responsibility for development and motivation of teams, individuals and self to enhance performance.
• Contribute to the management and monitoring of budgets to achieve efficient and effective use of resources and delivery of a high-quality home.
• You will work flexibly to undertake the full range of duties in a well-planned way that respects and values the Children and Young People as individuals. 

What can you bring to the team….? 

• An essential for this role is a QCF level 3 Health & Social Care (Children & young people) or equivalent.
• Significant residential care experience and supervisory experience.
• Ability to organise and manage the planning and implementation of new developments within time constraints.
• Knowledge of the National Care Standards.
• Good communication and interpersonal skills. You’ll be expected to liaise with other staff, parents/carers, and professionals.
• An ability to work on own initiative and as part of a team, taking the lead when required, maintaining & encouraging open and honest communication.
• A good standard of written English and IT skills would be essential, you will be writing reports and keep record of the Children and Young Peoples progress.
• Transporting children / young people to an activity or school is a requirement. A driving licence that has been held for 12 months would be desirable. 

To discover the full details of this rewarding role within the Together Trust take a look at our Job Description. 

This service is regulated by Ofsted therefore all employees must be over the age of 22 years at the time of joining the service. 

We may remove this advert should we find the successful candidate prior to the closing date therefore early applications are encouraged. 

We currently do not provide sponsorship but we welcome applications from those who have the right to work in the UK. 

Apply now!

In order for the Trust to comply with the apprenticeship funding rules, it is a requirement of the role that the successful applicant must be able to evidence that (1) they have the right to work in the UK without additional approval for more than 20 hours each week throughout the year and (2) they have an eligible residency status for the purposes of the apprenticeship funding rules. In most cases this will mean that the individual needs to show that they have been ''ordinarily resident'' in particular countries (including the UK) at least 3 years before the start of the apprenticeship.

We welcome applications from those with a right to work in the UK. We do not currently sponsor overseas staff.

We may remove this vacancy prior to the expiry date if a suitable candidate is found therefore early applications are encouraged.

Shortlisting will take place throughout the duration of the advert as we are seeking more than one individual.

"

This is an exciting time for Parkinson’s UK, we want to reach as many people as possible so we can improve life for everyone affected by Parkinson’s. We are looking for people to join our network, make genuine connections, and be part of a larger team that works together to support the Parkinson’s community. 

About the role 

You'll be a key part of the Community Fundraising leadership team in bringing our fresh strategy to life. Creating a one team ethos and an expert in identifying and securing new community relationships and income opportunities for the wider team. Working seamlessly with the Central team and colleagues across the charity.

As part of your role you will ensure that the Community Fundraising team are proactive in their approach and generate a sustainable pipeline of income. Alongside the excellent engagement and stewardship of supporters. You’ll provide direction, decision-making and proactively work towards the achievement of shared organisational and fundraising objectives.

What you’ll do:

• Develop and bring the strategy into reality. Bringing the external factors and sector knowledge in, to further shape our fundraising approach.
• Contribute to establishing and securing new income opportunities across the core community audiences to ensure we achieve our key KPI’s.
• Lead, support, motivate and inspire a high performing team of Community Fundraisers to achieve challenging annual income targets, maximise local support and provide exceptional supporter stewardship. To ensure a strong ongoing pipeline of support.
• Take the lead on specific priorities within the Community Fundraising strategy, to deliver improvements to processes, spot trends for new fundraising concepts and ensure exceptional standards of fundraising support and experience.

What you’ll bring:

• Demonstrable fundraising experience ideally within community, corporate or events fundraising. 
• Experience of line management, developing and motivating a geographically dispersed team.
• Ability to translate operational fundraising plans from a fundraising strategy, monitoring and assessing performance, including budgets and forecasting. 
• Experience of working with high profile volunteers and supporters to increase support and deal with challenging issues 

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV and a detailed supporting statement to show how you match what we’re looking for, as outlined in the "What you'll bring" section of the job description.

Interviews will be held in w/c 3rd February 2025. 

As well as flexible working hours, this role is offered on a flexible contract giving you the opportunity to also work from home, on an agreed working pattern. 

We are committed to working with the principles of fairness and equality. All of our applications are anonymous until the interview stage, and we welcome applications from people from all sections of the community, irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We actively encourage people with Parkinson's to apply.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

We're looking for a Community Fundraising Manager - it's a great opportunity to develop a plan and deliver a diverse portfolio of fundraising activities to engage people with our work and contribute to our income.

You will manage a team to help develop innovative fundraising products, grow our supporter base and provide exceptional supporter stewardship.

Income generation  

• Responsible for supporting the development of a 3-year community fundraising income strategy to grow income from a modest base of £125k per year to circa £275k per year.
• Implement the operational plan for community fundraising income. 
• Plan, develop and deliver new community fundraising products, campaigns and events that will resonate with stakeholders including members, donors and volunteers to fundraise. 
• Work collaboratively with Comms, Marketing & Digital teams to develop and drive forward promotion of community fundraising to reach existing and new audiences, including developing content for social channels, e-comms, webpages and fundraising packs.
• Establish a network of community fundraisers, building relationships with community fundraising ‘champions’, and providing excellent supporter care and timely communication. 
• Evaluate community fundraising projects regularly and make changes when necessary. 

Leadership, management and collaboration 

• Lead the community fundraising programme in line with Marine Conservation Society values and organisational culture.
• Contribute to fundraising cross-team planning and strategy development. 
• Line management of 2 part-time Community Fundraising support roles with responsibility for operational delivery of their fundraising plans and performance management including, 1-2-1 meetings, appraisals, day-day performance management against KPI’s, motivation and objective setting. 
• Build collaborative relationships with peers across the charity. 

Governance & reporting 

• Manage the overall budget for community fundraising, including monitoring of income and expenditure against budget. 
• Setting, measuring, and reporting against agreed KPIs  
• Ensure the Community Fundraising team are accurately recording the receipt of donations and gifts received from supporters. 
• Ensure accurate financial and CRM supporter records are maintained and accessible. 
• Ensure all relationships comply with relevant charity law, GDPR requirements and the charity’s Ethical Fundraising Policy.
• Work with our Data Manager, Head of Marketing, and the Fundraising team to ensure the CRM database holds key, relevant profile information on supporters.
• Attend department and organisational meetings reporting on team related matters as required and cascading organisational priorities as appropriate.

Knowledge and experience (what you’ll know)

Essential

• A track record in community fundraising or similar, with the ability to demonstrate success in meeting financial targets and income growth. 
• Can demonstrate your experience of supporting the development of 3-5 year strategic plans 
• Experience of developing and leading on annual operating plans in line with strategic goals.  
• Can show your line management experience, including knowledge of successfully developing and motivating a team. 
• Can successfully set and manage multi-year budgets. 
• Good knowledge of and experience of working with CRM databases including the collection and storage of data in line with GDPR. 
• Sound knowledge of current fundraising trends and knowledge of fundraising policies, procedures and legalities. 

Desirable

• Experience of establishing and growing new community fundraising products. 
• Project management experience, able to plan and deliver within set timescales.

Skills & abilities (how you’ll do it)

Essential

• Able to take responsibility for delivering against objectives and monitor and evaluate operational and financial plans. 
• Excellent interpersonal skills including relationship building, influencing and negotiating with a wide diverse audience  
• Able to work as a leader and motivate others.
• Excellent written and verbal communication skills, including attention to detail.  
• Strong planning skills and the ability to manage a varied and busy workload while meeting tight deadlines. 
• Self-motivated and able to demonstrate creativity, initiative and work proactively 
• Ability and confidence to represent the organisation with potential and existing donors. 

Desirable

• Strong IT skills, including MS 365 tools (Teams, SharePoint, One Drive etc.) Word, PowerPoint, Excel etc.  

Personal Qualities (what you’ll bring)

A personal style in line with our values and our commitment to equity, diversity and inclusion: 

We are brave                                        We have integrity  

We are a community                          We are credible  

We are positive                                     We are solutions focused  

•  An innovative and creative thinker who is quick to generate solutions and ideas.  
• Comfortable with change, with a flexible and adaptable approach to work, with good prioritization skills. 
• Approaches problems with a creative and enabling mindset to seek solutions. 
• Responds positively to challenges – managing your personal responses when things get busy
• Comfortable and capable when working independently and on own initiative.  
• Motivated and focused in both the home working and busier working environments.  
• A good team player who builds open and supportive relationships. 
• A positive, optimistic, and ambitious vision for the future of Community Fundraising. 
• Collaborative and team-oriented approach, with the ability to work effectively with colleagues across different functions and levels.  
• Proactive and results-driven mindset, with a focus on achieving measurable outcomes. 

The Role: Operations Manager

We are seeking an inspiring and dedicated Operations Manager to play a key role in our organisation, leading and supporting our passionate staff team of eight people and managing daily operations at M13 Youth Project, supported by and reporting to the Founder.

You will lead on the smooth running of operations, working closely with youth work staff to nurture a trusting, inclusive and dedicated working culture, which enables staff and young people to feel safe, valued and hopeful and to develop excellent work together.

You will be responsible for overseeing the ongoing development of our staff team, including scheduling staff and activities, managing working hours and absence, line managing staff, supporting recruitment, induction, disciplinary and grievance processes and being the first point of contact for the team.

This role requires experience and capability in managing processes and people, with good organisational skills, attention to detail, emotional intelligence and dedication to completing tasks. Empathy, good sense, creativity and ability to manage competing priorities are essential, along with the ability to co-design solutions to effectively manage any issues arising in the office environment, whilst ensuring high quality youth work and excellent external relationships with partners.

Whilst knowledge of and previous experience within a youth and play work context is not a requirement, you will have an appreciation of and commitment to seeing children and young people’s lives enriched, and to developing an understanding of our approach to youth and play work. If required, the Founder will continue as Designated Safeguarding Lead and professional practice supervisor of youth & play work staff.

Diversity, equity, inclusion and anti-oppressive practice are important to us at M13 Youth Project across all areas of the organisation and we welcome applications from people of all backgrounds.

Your key role in effectively managing operations will free up the Founder to lead and focus on overall finance management, fundraising and on the strategic leadership, evaluation and development of M13, our Trustees and youth board, and the A6 Youth & Play Partnership, which M13 leads.

This is an exciting role for someone eager to make a significant difference to an amazing youth work charity: maintaining our high standard of work; supporting our 30th Anniversary celebrations; contributing knowledge, skills and passion to enhance and develop our current and future operations; and leading a team that creates life-enhancing youth and play activities that support the safety, growth, joy and well-being of children, young people and young dads.

Please refer to the Recruitment Pack for the full Job Description and Person Specification, available on our website and when you click the apply now button.

Are you a dynamic individual and a strategic thinker with a strong understanding and experience of financial management and business operations within the voluntary / charity sector? We are seeking a Finance and Business Manager to join our team and provide leadership in financial planning, analysis, and reporting. In this role, you will be responsible for overseeing all financial activities, developing budgets, and monitoring financial performance to ensure the overall success of the organisation. This is a great opportunity for to make a positive impact during an exciting period of growth.

About Us:

Established in 2015, Can-Survive UK (CSUK) is an award winning small to medium sized charity providing culturally appropriate support and information primarily however not exclusively for African and Caribbean people diagnosed or living with cancer. You will work alongside passionate staff and volunteers who are keen to make a difference to those affected by cancer.

About the role:

Overall job purpose:

• Manage all finance systems and processes including payroll, pensions, and insurance.

• Manage on the strategic Business functions across the organisation and provide strategic support to the Board of Trustees, CEO and the Senior Management Team

• Financial Records Maintenance

• Monthly Reporting and Budgeting

• Financial administration, banking and payments:

• Year-End Reporting

• Governance and strategic finance

• Staff Management

You will report to the Treasurer and Chief Executive Officer, and working closely with our Senior Management Team, external accountants and key stakeholders.

We offer

 • Flexible working (subject to the needs of the organisation)

• 25 days annual leave (pro-rata) exclusive of bank holidays

• Birthday leave (after 12 months of continuous service)

• Pension scheme (3% match contribution)

• Training and development opportunities

• Free car parking

You must have the right to live and work in the UK

Post is subject to a DBS Check

Anna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.

We value diversity and aim to have diverse workforce that reflects the community and our service users, in line with our vision, values and inclusion commitments. We encourage applications from all sections of the community.

The CRM Marketing Officer is a new role within Anna Freud, supported by significant investment in the CRM systems and marketing resource. The post-holder will contribute to and build the organisation’s CRM strategy and marketing capabilities, laying the foundations for increased engagement with our audiences. They will also manage day-to-day CRM marketing activity, having autonomy to drive CRM campaigns, testing and customer-centric lifecycle communications.

The role will report into the CRM Marketing Manager and will be part of the wider Brand and Marketing team. The ideal candidate will demonstrate initiative, proactivity and curiosity to successfully deliver CRM marketing plans. They will collaborate with colleagues to increase the value of our database and advance this important area of work.

Location

Hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours, either at our London site (4-8 Rodney Street, London N1 9JH) or our Northern Hub (Huckletree, The Express Building, 9 Great Ancoats Street, Manchester M4 5AD).

Contract duration

Permanent

Closing date for applications

Midday (12pm), Wednesday 29 January 2025.

Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.

Notification of interview

Shortlisted applicants will be notified no later than Wednesday 5 February 2025. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.

Interviews

Interviews will be held between Wednesday 12 February 2025.

How to apply

Please click on the 'Apply now’ button. We are unable to accept CVs and kindly request no contact from agencies.

Fundraising Manager

We’re at an exciting stage of expansion and are looking for a passionate and driven individual to lead our income generation strategy. In this pivotal role, you’ll collaborate closely with the CEO and leadership team to shape and execute a dynamic plan that ensures sustainable growth and long-term impact.

Role Description

The role holder will be a confident natural leader able to clearly set out and communicate a compelling future income generation direction for TDS. Additionally, the role holder will be a critical thinker who utilises real time data and past and future trends to make informed decisions, analyse past and current results in order to identify emerging opportunities, and embraces a continuous learning mindset that values both successes and failures.

Role tasks

• Update and oversee TDS’ fundraising strategy, plans and related targets by consulting with and securing the support of our Fundraising group.

• Work closely with the CEO to explore new fundraising initiatives and then evaluate and monitor progress vs goals.

• Support the CEO in identifying, developing and writing bids and grant applications. • Identify, develop and maintain relationships with community and corporate partners that support fundraising, pay as you earn, gifts-in-kind and volunteer engagement.

• Oversee fundraising events and activities undertaken by community and corporate partners, groups and individuals.

• Inspire the TDS fundraising staff and volunteer team, fostering a culture of ownership and accountability for income generation.

• Drive a refreshed telemarketing campaign to identify, acquire and engage corporate partners.

• Manage a team of volunteer Fundraisers who will help to deliver against actions in the fundraising plan.

• Review, refresh and guide TDS’ external communication strategy.

• Working closely with the CEO to represent Together Dementia Support across agreed public events and platforms.

• Develop and maintain supportive relationships with the Board of Trustees and lead interactions with the Fundraising and Communications groups.

• Create a positive TDS supporter experience that encourages sustained engagement through good stewardship.

• Work in a manner that always facilitates inclusion and empowerment, particularly of people with dementia and their carers.

• Provide reports for the CEO and the Board of Trustees.

•Any other role-related tasks as required by the CEO.

Please visit our website to download the recruitment pack and find out how to apply. We can only accept applications that contain a CV and covering letter explaining how you fit the job specification.

Interviews: 31/01 - on our Manchester Centre

For more information, or to apply, please click 'apply now' to be directed to our website.

We have an exciting opportunity to join our team in Manchester as a Delivery Manager on a 12-month Maternity Cover basis. If you have excellent communication skills, a positive attitude and are a dedicated team player with a youth-led approach this could be perfect for you!

As a member of our Leadership Team, you will be responsible for leading a team of Youth Development Leads (YDLs) to successfully deliver our Foundation programmes targeted at Young People not in Employment, Education or Training. These programmes include outdoor learning, and structured personal development sessions, all designed to empower young people by building confidence, developing skills, and creating opportunities for positive outcomes.

In this role, you will develop and implement a delivery plan aligned with our goals and targets. You will lead and inspire your team, ensuring high-quality and impactful services that support young people to progress through a structured pathway of personal development. A key part of the role will be fostering a safe and inclusive environment and championing best practices in youth engagement.

To succeed in this role, it is essential that you have experience in line managing a team, as you will be responsible for motivating and supporting your YDLs to achieve their objectives. Your leadership will ensure the effective coordination of resources and the delivery of impactful programmes that meet our standards and the needs of young people.

This role is perfect for you if you have experience leading services for young people, a passion for creating transformative opportunities, and the ability to inspire and develop a team. You will have the chance to shape our programmes and foster a collaborative and innovative environment to maximise impact for young people.

Key Responsibilities:

• Lead and manage a team of Youth Development Leads to deliver Foundation programmes, including outdoor learning and off-site visits.
• Oversee the delivery of these Programmes, ensuring effective implementation and quality.
• Support and develop your team to provide targeted support and guidance to young people.
• Collaborate with internal and external stakeholders to strengthen programme delivery and reach.
• Contribute to the development of our strategy to empower more young people in Greater Manchester with sustainable outcome opportunities.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Delivery Managers? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Delivery Managers! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – music festivals, The King's Trust Awards, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network). 

Safeguarding 

The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

A NOTE FOR RECRUITMENT AGENCIES:

We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!

Req ID: 3338 

London, Cardiff, Edinburgh, Manchester or homebased in the UK

Closing Date: 19 January 2025

Ref: 6908

Save the Children UK has an exciting opportunity for an enthusiastic and proactive individual with extensive business development and account management experience to join us as our Partnership Manager for the Baby Bank Alliance where you join the Baby Bank Alliance team and work with Save the Children UK and Purposeful Ventures in partnership. 

Please note: This is a 12-month FTC/Secondment. This role is also 28 hours a week (open to be 4 full days or spread out across 5)

About Save the Children UK 

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach. 

About Baby Bank Alliance 

The Baby Bank Alliance (BBA) is a new and ambitious organisation advocating and supporting a community of over 300 UK baby banks to ensure babies and children have the essentials they need to thrive. The Alliance has been founded by four organisations:  Save the Children, Little Village, Baby Bank Network Bristol and Purposeful Ventures, and is being incubated by Save the Children and Purposeful Ventures who provide fundraising capacity and resource. It is an exciting time to join the growing team and play a vital role in taking the Alliance and the impact it has to the next level.

About the role 

As the Baby Bank Alliance Partnership Manager, you will collaborate with both Baby Bank Alliance team and our incubating partners—Save the Children UK and Purposeful Ventures—along with our network of baby banks nationwide. Your mission will be to secure vital strategic partnerships, funding and in-kind donations to benefit both the UK baby banks and the Baby Bank Alliance. 

This is an incredible time to join our growing organisation and be part of taking it to the next level. You will play a key role in nurturing new and managing existing partnerships, working closely with the corporate and trust fundraising teams within our incubating organisations. Your work will involve fostering relationships with well-known household brands, identifying new partnership opportunities, and securing contributions that directly impact families in need. A primary focus will be on generating in-kind donations on a national scale to support baby banks and the communities they serve. 

In this role, you will:  

• Manage and develop existing relationships 
• Identify potential new strategic partnerships, conducting research and working on proposals to secure these 
• Lead on creation and implementation of the BBA's first partnerships strategy 
• Track and report on partnership performance, using data and feedback to update key stakeholders 
• Connect between baby banks and corporate partners with effective coordination and communication. Building relationships and representing the Baby Bank Alliance is key. 

About you 

To be successful, it is important that you have:  

• Proven fundraising experience (ideally within partnership management) 
• Experience working with corporate partners
• Strong relationship building and communication skills – the ability to influence and engage with different stakeholders is important 
• A strategic and results orientated approach 
• Excellent organisational and project management skills 
• Commitment to Save the Children's vision, mission and values. 

What we offer you: 

Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance. 

• We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work. 

• We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day. You can read more about our benefits here. 

Closing date: Sunday 19th January 2025

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we

reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Ways of Working:

The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter).  This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building. 

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

Location: Remote (with occasional travel for events/meetings)
Salary: £40-£45k pro rata
Hours: 28
Job Type: Part time
Contract Type: Permanent

Role Purpose:

This role oversees a team of community support workers and volunteers, ensuring smooth day-to-day operations. As part of a small, dynamic team, the Service Delivery Manager will contribute to fundraising, communications, and event management, while supporting the Director of Operations, Engagement, and Services in executing strategic priorities.

Key Responsibilities:

Operational Management

- Oversee the daily operations of community support services, ensuring the effective delivery of support to individuals affected by MCAS.
- Lead and manage a large team of volunteers, working with the HR team to coordinate recruitment, onboarding, and ongoing training to maintain high service standards.
- Support core functions including fundraising, communications and events, to ensure operational efficiency and delivery of integrated campaigns.
- Monitor and evaluate service delivery, ensuring that objectives and key performance indicators (KPIs) are met and that the charity complies with relevant regulations and best practices.
- Assist in the development and implementation of operational policies, procedures, and systems to streamline processes and enhance service quality.

Team Leadership & Volunteer Management

- Provide day-to-day support and supervision to community support team, offering guidance, performance management, and development opportunities.
- Act as the primary team manager for volunteers, ensuring they receive support to feel valued, supported, and engaged in their roles.
- Organise regular volunteer meetings and training sessions to ensure alignment with our client's mission and objectives.
- Support volunteer retention and recognition efforts.

Fundraising, Communications & Events

- Work closely with the Director of Operations to support fundraising initiatives, including donor engagement, event planning, and community outreach activities.
- Contribute to the development and delivery of communications campaigns, ensuring consistent messaging across all channels.
- Assist in the planning and execution of events, including community support activities, fundraising events, and awareness-raising initiatives.

Collaboration and Stakeholder Management

- Develop and maintain relationships with key stakeholders, including service users, volunteers, healthcare professionals, and partners.
- Collaborate with the wider team to identify opportunities for service improvement and growth.
- Represent our client at external meetings, events, and networking opportunities to raise awareness of the charity and its work.

Person Specification:

Essential:

- Proven experience in operations management, preferably within a charity or community services setting.
- Experience managing and supporting volunteers and/or staff.
- Strong leadership and people management skills, with the ability to motivate and engage a team.
- Excellent organisational skills with the ability to multitask and manage competing priorities in a fast-paced environment.
- Strong communication skills, both written and verbal, with experience in stakeholder management.
- A collaborative and flexible approach, with a willingness to support multiple functions such as fundraising, comms, and events.
- Proficiency in using Microsoft Office, project management tools, and CRM systems.
- Commitment to the mission and values of our client.

Desirable:

- Experience in fundraising, communications, and/or event management.
- Knowledge or lived experience of Mast Cell Activation Syndrome or experience working within the healthcare or chronic illness sectors.

Benefits:

- Flexible working hours and remote working options.
- Professional development opportunities.
- Being part of a passionate and supportive team dedicated to making a difference in the lives of those affected by MCAS.
- 8% pension contribution
- Christmas closure
- 25 days annual leave plus bank holidays (pro rata)

Bringing the Mast Cell Activation Syndrome community together

Our client is a small UK rare disease charity. Our client established at the end of 2015 to respond to Mast Cell Activation Syndrome (MCAS). MCAS is a crippling, unpredictable and frightening condition affecting the immune system. Sufferers from MCAS have “wrongly programmed” immune systems that react to a wide range of triggers including food, drink, stress, temperature and many others. The effects range from unpleasant allergic reactions, through to an overall debilitation resulting in people being unable to leave their houses. It was first recognised internationally in 1990, with a set of diagnostic criteria agreed in 2011, but is little known or understood in the UK, where incidence seems to be increasing. Here patients can wait 3-5 years for a diagnosis, often receive very little knowledge or help from within the medical establishment and can find themselves in a frightening limbo.

Their mission is to provide support for MCAS patients & their families; to bring the MCAS community together and create a cohesive voice; to lobby for awareness, universally available diagnosis and the best possible care for MCAS patients; and to inspire increased research into mast cell activation and related conditions, to improve understanding and treatment.

REF-218976