People Team Administrator Jobs in South Kensington, Greater London
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We're looking for a Supporter Care Officer to join Your Place and be part of our dedicated team to help us with our mission to solve homelessness in east London, one person at a time!
About the role
Based within the Fundraising Team, this role is responsible for providing exceptional supporter care to our donors and fundraisers, ensuring accurate record keeping and reporting, and supporting various income streams for the charity including individual giving and community fundraising. It is an important role within the Fundraising and Communications Department, which is responsible for raising the profile of the organisation and the experiences of those we are here to help, and mobilising support to the cause.
This role will help acquire and steward existing and prospective supporters, including individuals, schools and faith groups taking part in fundraising events and activities, as well as one-off and regular donors. It will ensure people receive an excellent supporter experience, so that both they feel valued and informed about the impact they are making.
Salary: £28,080 - £32,240 annual salary
Contract: Permanent
Hours: 37.5, Monday to Friday
Location: Canning Town/Hybrid
Other responsibilities include
Supporter Experience
- Be the first point of contact for all fundraising enquiries, providing information, support and materials quickly and efficiently.
- Ensure that supporters receive timely and relevant charity updates and thanks, and that all scheduled communications add value to the relationship.
- Assist in organising acquisition and donor care events (in-person and online), showcasing the service and encouraging a deeper connection to the cause.
Fundraising Administration and Best Practice
- Manage and update supporter records and report on fundraising activity and performance.
- Work with the Fundraising and Finance Teams to process donations and reconcile fundraising income.
- Prepare supporter data analysis reports to support planned activity.
- Assist with fundraising, marketing projects, and campaigns.
- Ensure activity and communications meet fundraising best practice, as well as our brand guidelines and organisational values.
- Ensure supporter data is handled sensitively and in line with data protection and our privacy policy.
- Keep up to date with fundraising best practice and legislation.
- Maintain a comprehensive knowledge of the organisation’s service provision and impact.
Community Fundraising and Individual Giving
- Lead on relationships with existing community supporters, including fundraisers, schools and faith groups, ensuring an excellent supporter experience.
- Help to identify opportunities to grow our community of supporters, and plan engagement initiatives and events that raise the profile of the organisation and lead to increasing levels of public support.
- Work with colleagues to acquire new supporters using a planned process of cultivation, conversion and stewardship.
- Support the Senior Individual Giving and Legacies Officer and Senior Philanthropy Officer to develop and implement campaigns and donor journeys.
Volunteering and Gifts in Kind
- Work collaboratively with volunteers and the Community Partnerships Team to ensure adequate support for fundraising activity and outreach opportunities.
- Work collaboratively with the Facilities Team to maintain and develop our food donation programme.
General
- To attend meetings internally as and when necessary, for example, Directorate, Management and planning meetings.
- To undertake such other duties within the competence of the post holder which may be required from time to time.
About you
Experience and skills
- Experience in an administrative role
- Excellent IT skills, working with a variety of systems including Microsoft packages and databases
- Strong planning and organisational skills including personal self-management, work administration, reporting and follow-up
- Understanding of the principles of and being passionate about supporter care
Abilities
- Communicate effectively, verbally and in writing, to internal and external stakeholders
- Build strong working relationships with supporters of all levels
- Work in a logical, organised manner with a high level of attention to detail
- Able to multi-task and be comfortable working as part of a small team, as well as independently
Personal qualities
- Proactive individual with a positive attitude who can work collaboratively across teams to achieve excellent outcomes
- Focused and results driven, with a readiness to seize new opportunities and source new ideas
- Creative and lateral thinker with a flexible attitude to changing priorities and environment
- Commitment to advancing mission and values of Your Place
- Willingness to work outside of normal office hours if and when required
Desirable criteria
- Experience working in fundraising environment
- Experience using a supporter database
- Knowledge of Code of Fundraising Practice, and fundraising laws and regulations
- Strong interest in working for a homelessness charity
- Committed to continuing professional development
About applying
When applying don't forget to answer the questions in our application process to tell us more about how you meet the skills, knowledge, and experience to be successful in this role.
At Your Place, we are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that the different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better resident outcomes. We welcome applications irrespective of peoples age, disability, sex, gender, identity and gender expression, race or ethnicity, religion or belief, sexual orientation or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.
POST:
Research Coordinator for the SWERV project at National Ugly Mugs (NUM)
SALARY AND HOURS:
Salary: £34,125 FTE at 0.5.
This is a 30 month contract. Specific days to be agreed on appointment. NUM are open to discussions around flexible working patterns to ensure a positive work/life balance. Operational hours are Monday-Friday 9am-5pm
RESPONSIBLE FOR:
Supporting NUM's research project, 'Sex Workers Evaluate Reporting Violence' (SWERV)
LOCATION OF THE POST HOLDER:
You will be remote working and will be provided with the equipment and tools required to deliver this work. You will need a secure environment and access to a stable internet connection. In the event that you were required to travel within the United Kingdom all your costs will be covered by NUM.
ROLE SUMMARY
We are looking for a Research Coordinator to join us at NUM to support our Sex Workers Evaluate Reporting Violence (SWERV) research project!
SWERV is a research initiative between health researchers at the London School of Hygiene and Tropical Medicine (LSHTM) and National Ugly Mugs (NUM), in collaboration with Brunel University. Together, with the meaningful involvement of sex workers across the UK, we will evaluate how membership and engagement with NUM services affects sex workers’ safety, mental health and wellbeing.
About NUM:
National Ugly Mugs (NUM) is an award-winning charity with a mission to ‘end all forms of violence against sex workers.’ NUM provides a mechanism for sex industry workers to report crimes and harm they experience and share this information within their communities to warn others of potentially dangerous individuals and situations.
We have a dedicated casework team of industry experts who support sex workers to further access criminal justice remedies and other services as determined by victims/survivors to cope and recover from crimes they experience in the ways they choose. We also host a range of other projects in racial justice, mental health, drop-in support (Scotland), and vocational exploration.
About the project:
The SWERV project is a multi-year research collaboration between NUM and the London School of Hygiene and Tropical Medicine. We will study how NUM’s alerts, the NUMchecker, reporting and casework (‘interventions’) affect sex workers’ safety and mental health, through five work packages A-E. We will interview sex workers who have and who haven’t used NUM, and service providers, about their views and experiences of NUM’s services, to understand who benefits from the interventions, how and why (‘qualitative process evaluation’ – work package B). We will ask new NUM members, and sex workers who aren’t members, to fill in a questionnaire twice, six months apart. The questionnaire will ask about violence, safety strategies, and mental health, to compare the experiences of sex workers who do and don’t use the alerts and the NUMchecker (‘impact evaluation’ – work package C). We will estimate value for money, by calculating how much the interventions cost to run and comparing this to no intervention, in terms of preventing violence against sex workers and improving their quality of life (‘economic evaluation’ – work package D). We will use the information to understand how NUM’s services work in different places and for different people, depending on their circumstances and the wider environment. We will take the ‘DEPTH’ approach which involves ‘dialogue’ workshops with sex workers and practitioners to design the research and recommendations together (work packages A and E). Together, we will use what we learn to recommend how to improve community-based violence prevention and survivor support services ‘by and for’ sex workers.
Person Specification
A successful candidate should:
· Have demonstrable experience and understanding of sex work, sex worker rights and self-determination, and be in good standing with the sex worker rights and sex work research communities in the UK
· Have a clear understanding of how intersecting factors including criminalisation, stigma, systemic racism, gender, disability, poverty, mental health and access to resources influence sex workers’ lived experiences, how they may engage with services and research, and their access to public services and police protection
· Be familiar with all aspects of the charity sector, the work of National Ugly Mugs and other sex worker-serving and sex worker-led organisations.
· Have knowledge of systemic racism as it operates within the UK and be embedded within an anti-racist and anti-oppressive framework, whether this be through previous work, activism or personal life experiences
· Have experience leading or coordinating projects and a comfortability with qualitative and/or quantitative data collection (e.g. surveys, interviews, focus groups) and management, including participant recruitment.
· Have experience of organising and/or delivering events/workshops/outputs to share research/practice with communities and seek their input/feedback
· Have commitment to participatory research principles
· Have a commitment to NUM’s core principles of Sex Workers First, Quality Support and Learning and Innovation
· Possess strong written and verbal communication skills
· Have experience working independently and leading projects.
All candidates must be legally permitted to work in the UK
It is desirable, but not essential, that a successful candidate should also:
· Have experience of collaborating with different partner organisations (e.g. peer-led organisations, services, universities)
· Have experience of qualitative and/or quantitative research design and analysis
· Have experience of participatory research
· Have knowledge or experience of evaluation methods (e.g. process evaluation, impact evaluation, economic evaluation, realist evaluation)
· Have formal research experience in the humanities, social sciences and/or health sciences
We understand that everyone’s experience is different and encourage applications from those who may not meet all of the person specifications. If you’re passionate about equality, economic empowerment, and ending violence against sex workers, we want to hear from you.
How to Apply
Please send the following to admin[at]nationaluglymugs[dot]org, or submit via Charity Jobs:
- CV
- An example piece of your writing
- A cover letter, explaining why you’re interested in the post and how you fit the person specification
The posting will close 5pm (UK time) on Wednesday 19th July 2024. Interviews will take place on July 30th.
NUM is a diverse team committed to inclusion and equal opportunities in the workplace, and we actively encourage applicants of all different ages, genders, social and economic backgrounds, ethnicities, religions and sexual orientations, and from people with disabilities. If you have any access requirements related to applying, please contact admin[at]nationaluglymugs[dot]org.
Please note due to the high number of applications expected for this role if you do not hear back from NUM by 26th July unfortunately your application has not been successful. We are not able to provide feedback on your application at the application stage.
Please read the document attached for a description of the job role and duties.
Please submit a CV, an example piece of your writing, and a cover letter, explaining why you’re interested in the post and how you fit the person specification, by 5pm on Wednesday 19th July 2024.
The client requests no contact from agencies or media sales.
We are looking for an interim HR Advisor to work closely with our Science, Development and Strategy & Innovation teams to deliver a proactive, high quality, flexible Human Resources service for the whole employee lifecycle. The role will work closely with the HR Business Partner and manage an HR Co-ordinator and HR Administrator to implement the team's operating plan.
This is an exciting moment to join the HR team at the Museum. We are working on major projects including transforming talent acquisition, reviewing our reward structures, and supporting our top talent, to ensure that our people are best placed to deliver the Museum's ambitious strategy.
You will be tasked with building strong and collaborative relationships with stakeholders at all levels within the organisation, using your excellent communication skills. As a trusted Advisor you will be expected to handle employee relations case management (absence, performance, grievances) with the support of the HR Business Partner. Some other responsibilities include managing recruitment processes, emphasizing our focus on diversity, working on implementing HR policies, supporting performance reviews and keeping updated on employment law.
So if you have a positive, flexible attitude, great organisation and prioritization skills and want to contribute to a high performing HR team and gain some valuable HR experience, please get in touch ASAP.
Islington Centre for Refugees and Migrants is looking for a committed and motivated Head of Operations (Digital). Do you want to utilise your skills to help refugees and asylum seekers in London? Have you got excellent people skills and a welcoming and supportive nature? Do you have excellent digital and technical skills required to run our online school? If so, this exciting opportunity could be for you. Islington Centre for Refugees and Migrants has been helping to integrate refugees since 1997. We engage with our clients each day and are currently working online and in person. We operate online and from the Centre’s premises in Islington. We create a community, teach English, provide a support service and a therapeutic and creative space with arts activities and sports that help people who have suffered trauma. The Centre has strengthened its funding base and broadened its income streams over the last three years. We are looking for a suitable candidate to work with our team to ensure our operations and online and digital inclusion programmes run smoothly. In addition to online and digital skills, the role requires someone who is resilient, professional, self motivated with a strong work ethic and determination, attention to detail, the ability to make decisions and strong empathy for the clients we work with. If you’d like to apply, please download the job description and person specification and Application Form and complete and upload to Charity Job.
Please note we CANNOT accept applications without a completed Application Form.
Closing date: Thursday 4th July 2024
Interviews: Tuesday 9th July 2024
Our mission is to offer people the emotional support, practical tools and sense of community they need to be happy and have a decent quality of life.
The client requests no contact from agencies or media sales.
Migrants Organise is a national platform where refugees, migrants and allies organise for dignity and justice in solidarity fe for all. We are looking for an Organiser who believes in freedom and justice for all and the universal right to health, with the skills, initiative and interest to work with the team to continue to grow the Patients Not Passports campaign in a changing political environment and the ability to facilitate power building, action in pursuit of long-term structural change.
The Access to Healthcare Organiser will help shape Migrants Organise’s strategy to grow an organised refugee and migrant solidarity movement as part of the Patients Not Passports campaign, alongside our partners at Medact, in order to bring about systemic change to end the hostile and racist immigration enforcement system in the NHS. The Organiser's work will include identifying, recruiting and supporting people charged or denied healthcare and facilitating their participation in the Patients Not Passports campaign, as well as supporting migrant movement builders to organise, lead and deliver organised and effective social justice actions locally, regionally and nationally alongside supporters and allies.
The client requests no contact from agencies or media sales.
Salary - Circa £30k per annum - pro rata if part time
Full-Time / Part-time - 30 hours per week minimum (flexible)
Location - Esher, Surrey
Application Deadline - Friday, July 5, 2024
About our Fundraising team:
See the difference you can make. Every day.
We’re small enough to be a close-knit team where you can see the difference your ideas make to the care, we give every day. Yet, big and ambitious enough for you to grow and explore new campaigns, initiatives, and techniques.
As a team we will support you to grow and learn in your role with training, development opportunities and fantastic wellness benefits.
About the role:
We have an exciting opportunity for a Legacy Officer to join our Legacies team. This is the ideal role for someone looking to gain more experience in legacy fundraising, and for someone who wants to make a difference to our communities when time matters most.
You will help deliver the legacy fundraising programme with the aim of securing and retaining legacy pledges, and ultimately growing income from this vital source of support.
A large part of the role will also be focused on the stewardship of existing pledgers, considerers and enquirers. You will be comfortable engaging with the public, handling enquiries, and keeping our supporters engaged with and updated on our work.
You will also work closely with the Legacy Lead to develop marketing campaigns, legacy materials, and to support other promotional activities and the wider Legacy team
About you:
Empathy and listening skills come naturally to you. You will be pro-active and have good attention to detail, excellent communication skills, as well as some working knowledge of databases.
You may have previous experience working in a fundraising environment, in relationship management/direct marketing or in a customer service related role.
If you are a friendly team-orientated person who shares our values, and you’re looking for a new role in a supportive and inclusive environment, we’d love to hear from you!
As well as our competitive salary package and the opportunity of joining organisation where you will be able to make a difference to our patients and their families, we offer a range of great benefits, which include:
- 27 days’ annual leave, plus recognised public holidays - rising to 29 days after 5 years’ service and 33 days after 10 years’ service (pro rata for part time)
- subsidised meals at our on-site restaurant
- access to Blue Light Card discount card
- access to our Group Pension Scheme
- educational and professional development opportunities (we have an on-site Education Team)
- free on-site parking
- tranquil Hospice grounds
- Employee Assistance Programme
- wellbeing - we provide a programme of activities, opportunities, and guidance to inspire and support our employees to live a healthy life, at home and at work.
Discover the difference you can be.
About us
Princess Alice Hospice is one of the top ten adult hospices in the UK, providing specialist palliative care and support to a community of more than a million people living in Surrey, south west London and Middlesex. We need to raise over £10million a year to provide our free palliative and end of life care services and our fundraising team are crucial to achieving this.
At Princess Alice Hospice we are passionate about creating an inclusive workplace that values diversity. We are fully committed to equality of opportunities, and we warmly welcome applications from all backgrounds and cultures.
Interview Date: w/c 15th July
Please visit our Privacy Notices section to understand and be aware of how we use the data you provide to us.
All of our vacancies except from retail are subject to a relevant DBS check.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are recruiting for a private international charitable foundation which seeks to support environmental recovery, supported by cultures and economies grounded in Earth lore, in line with their “breathe freely” ethos. As such they are committed to grants and other investments that are healing to the climate, to biodiversity, and to human cultural relations with the other-than-human. The foundation is currently based in a Hong Kong family office, with personnel in Hong Kong and the UK, as well as Cameroon, Brazil, Australia, Papua, and the US. The candidate can choose to be in the U.K. or in Hong Kong, working visa can be offered if needed.
The organization has been in a phase of significant growth and change over the last five years and are increasingly bringing systems, data and associated functions in-house to support the record-keeping and analytics they need to inform their growing operations.
Role
This is a new position. Under the general direction of the Director of Operations, you will be involved in all the duties required to maintain a complete general ledger and financial records and support financial planning/forecasting.
International Accountant Responsibilities
— The responsibilities of the International Accountant will include, but are not limited to:
International Accounting Operations
- Develop a General Ledger Chart of Accounts which supports our current grantmaking operations with the flexibility to accommodate various directions in our growth, allows easy consolidation with sister entities, and is IFRS compliant to allow us to provide regulatory and audit reporting in various jurisdictions.
- Implement optimal Chart of Accounts and processes, evaluating current and alternate accounting systems as needed and developing interface processes to existing systems as needed (HRIS, Payroll, Grants Management System, expense reporting) as needed.
- Perform duties necessary for the timely and accurate verification and recording of financial and investment (MRI/PRI) operations including general ledger, entries and reconciliations, investment portfolio tracking and transactions, international payroll, benefits and taxes.
- Work closely with Human Relations Specialist on payroll and benefits administration processes.
- Collaborate with senior management team, Operations Manager and others to determine an optimal process for reviewing and approving expenses.
- Audit corporate credit card(s).
- Identify institution and global consolidated reporting needs with senior management team and agree schedule and distribution for regular financial reporting.
Budgeting and Financial Planning
- Assist in preparation of the annual organisational and department budgets.
- Monitor and provide quarterly budget performance reports and analysis to organisation and departments with close cooperation to develop and implement measures to minimize variance.
- Assist staff to self-manage budgets.
- Support financial planning and forecasting including developing scenarios for growth.
Cash Flow Management
- Reconcile annual and quarterly projected expenses and cash flow requirements and coordinate with family office for redemption decisions.
- With Operations Manager and Human Relations Specialist, maintain and improve policies and organization discipline for accurate and timely processing of accounts payables, employee expense reports, travel guidelines, time reporting, etc.
Regulatory and Audit Compliance (initially in support of regulatory reporting through the family office)
- Strengthen financial systems integrity and controls according to IFRS, tax and regulatory measures and foundation policies.
- Build systems for timely and accurate provision of data and provide direct support for annual audit and tax filing.
- Work with external advisors, as needed, to ensure compliance with relevant country and international regulatory requirements in areas of taxes, documentation requirements, payroll and benefits.
General and Other
- Develop and manage relationships with accounting related service providers as needed including in-country and global accountants, auditors, payroll and tax experts.
- Develop and maintain an asset inventory/schedule.
- Support for MRI/PRI activities as needed.
- Continually improve internal financial processes.
- Potential management of banking relationships, international wire transfers and/or other payment systems.
- Occasional travel as required for the execution of duties.
- Other duties are consistent with the accountant’s role and experience as the foundation continues to evolve, or from time to time as prompted by institutional priorities.
Qualifications
— The successful International Accountant candidate will likely reflect much of the following profile:
Essential
- Several years of progressively responsible professional experience in international accounting, ideally in an international organisation and / or in auditing / tax consulting.
- Accounting experience in philanthropy or non-profit.
- Experience in multiple tax jurisdictions and working in multi-currency environments.
- In-depth IFRS knowledge.
- Excellent, hands-on knowledge of web-based systems including accounting (current platform is Xero), and office suite platforms (proficiency in Microsoft Office Suite preferred).
- Comfortable in complex and highly matrixed environments. Demonstrated ability to work collaboratively and effectively with peers across disciplines and functions in shared efforts with proven ability to influence without direct formal authority.
- Comfortable working remotely.
- Strong organizational and time management skills with the ability to be flexible and re-prioritize as needs arise.
- Pleasant and effective communication skills, written and oral. (English is our working language).
- Experiential cross-cultural understanding and perspective, aware and appreciative of differing worldviews and the ability to communicate with and learn from the wide variety of people who comprise our grantees, allies and staff.
- Kind and generous with partners and colleagues.
Desired
- Prior experience with an international non-profit organization or grantmaking foundation.
- Fluency in a second language with preference for dominant languages of one of our working regions (e.g. French, Portuguese, Bahasa, Thai, Lao, Burmese).
- International living and/or working experience including in the Global South.
- Strong analytical, conceptual, and creative problem-solver who continually looks for new ways to improve processes with a “can do” attitude and a sense of humour.
- Located in and able to legally work in the UK or Hong Kong.
Alongside this we will value applicants who are:
- Deeply committed to regenerative/ecological cultures and economies, preferably with experience of holistic/indigenous cosmologies.
- Humble, recognising humanity’s place amongst all living creatures on this one planet.
We pride ourselves on being diverse and inclusive.
TO APPLY FOR THE INTERNATIONAL ACCOUNTANT ROLE
Please submit a letter of interest outlining your relevant experience and financial requirements with a resume to Pin Han. Review of credentials will begin immediately. We seek to have someone in place as soon as possible.
The organisation does not maintain a website but will provide more detailed information on the foundation to qualified applicants.
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Matching talents to fulfil roles in sustainability organizations, including nature conservation, holistic education and wellness in Asia and the U.K.
Join our team as a Senior Campaigns Adviser (Digital) and lead the production of our campaigning communications and actions, with particular focus on impactful digital campaigns. You'll be at the forefront of driving positive change for people with Motor Neurone Disease (MND) by helping our supporters to influence politicians and decision makers.
In this role, you will work with the National Campaigns Manager to plan, develop, deliver, and evaluate our digital campaigns across England, Wales, and Northern Ireland. Your innovative approach will help grow our base of digital supporters and create engaging online and offline campaigning tools.
Working closely with our Policy and Campaigns team, you'll ensure our campaigns are backed by solid evidence and clear policy objectives. You will manage our social media channels, creating original content that resonates with our audience, and ensuring our campaigns are consistently engaging and effective.
Collaboration is key in this role as you will work with various teams within the organisation.
We are looking for a proactive and dedicated individual who is passionate about making a difference. If you have a strong background in digital campaigning and are ready to take on a leadership role, we would love to hear from you.
Apply now to join us in creating positive change for those living with and affected by MND.
Hybrid Working Expectations: up to 2 days per week office attendance (Flexibility to attend the office more regularly on occasion may be required to meet business needs.)
What are we looking for?
A dedicated professional with a good understanding of health, social services, and welfare. You will have a good understanding of political decision-making processes at both national and local levels.
With experience in a campaigns environment in the third or public sector, you will have a proven track record in developing, planning, and delivering successful campaigns, with expertise in creating campaign materials and using e-campaigning software like Engaging Networks.
As a successful candidate, you will be outcome-focused, with strong reporting and negotiating skills. You should be able to manage your workload effectively and demonstrate good IT skills including experience with Microsoft Office.
A willingness to work flexibly, including some evenings and weekends, is required. Regular travel within the UK, including overnight stays, is also necessary.
For full role responsibilities please view the job description located within the Candidate Pack.
Our Benefits
- 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
- Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
- Access to a 24/7 phone and video GP Service
- Life assurance
- Confidential counselling helplines
- Salary sacrifice schemes to include: Cycle to work & Buy and sell annual leave
- BenefitHub which offers lifestyle discounts and offers on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
How to apply
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Expertise in developing, planning and delivering campaigns to successfully bring about change.
- A good understanding of political decision-making processes nationally and locally.
- Excellent verbal, writing, presentation, organisational and administrative skills.
Where experience is asked for, please give one example showing what you did and what it achieved. Where we require evidence of ability, please explain either how you would approach that particular competence or give an example to support your suitability.
Alternative Applications
To provide an inclusive application process for all our opportunities, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form.
About Us
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.
We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme. Reasonable adjustments can be made as required.
Important Information
Adverts may be closed before the deadline once sufficient applications are received. To avoid disappointment, please apply early.
We request that recruitment agencies do not contact us in relation to this role.
The client requests no contact from agencies or media sales.
Job Title: Services Co-ordinator
Reports to: Head of Services
Location: Hybrid (some UK travel)
Hours: 34 per week (consideration will be given to flexible working i.e. 4 days etc.)
Duration: Permanent
Salary: £28,000 - £33,000 depending on experience
Purpose of the role
To support the development and delivery of Lifelites services by co-ordinating the installation of new packages of technology, training and partner engagement.
To support the delivery of Lifelites’ ambitious expansion strategy as part of our 25th anniversary celebrations in 2025 and beyond.
About you
You are a dedicated, organised individual with experience of juggling multiple priorities and varied responsibilities. You are a people person, able to communicate effectively with a range of stakeholders and will be passionate about planning and detail. You will have experience from previous roles and looking to make a difference in the charity sector.
About Lifelites
Lifelites passionately believes that all children with life-limiting conditions and complex disabilities should enjoy a childhood filled with special moments of fun, happiness, and meaningful connections.
By harnessing innovative sensory and assistive technology, we empower children to play, learn, communicate, interact with the world, and create lasting memories with their families.
For nearly 25 years, we have provided cutting-edge technology, training, and ongoing technical support free of charge to children’s hospices in Britain and Ireland, impacting over 12,500 children and their families annually.
Despite advances in clinical care, many children we support are unlikely to recover and may live short, complicated lives. However, our mission is simple and crucial: to help these children live as well as possible, for as long as possible, even into their last days.
Our key aims are to improve health and wellbeing outcomes for the children and families we support by increasing independence, reducing isolation, and improving communication, emotional wellbeing, and family relationships.
Main duties and responsibilities
Technology provision
- To co-ordinate the application and consultation process for children’s palliative care services invited to apply for new packages of technology.
- To create documentation annually to capture all equipment requests, costings and associated partnership agreements.
- To co-ordinate technology installation schedules and liaise with Lifelites Champions to ensure efficient project delivery.
- To produce handouts and user guides for installation and ongoing training sessions aligned to Lifelites technology installation schedule.
- To attend and support the delivery of events, installations and Lifelites functions and represent Lifelites within children’s palliative care settings and forums.
- To provide administrative support for new technology pilots and other innovation activity.
- To support the development of Lifelites 25th anniversary activities, which are currently in development.
Learning and development
- To respond to training requests and co-ordinate installation and ongoing face-to-face training by liaising with Lifelites Champions, Lifelites Trainer and Head of Services to book dates and prepare training itineraries.
- To co-ordinate Lifelites Super User events including venue bookings, scheduling and training providers.
- To capture and monitor training feedback and prepare briefings for Head of Services and Trainer.
- To support the development and implementation of Lifelites e-learning platform, including course modules, interactive learning and activity ideas.
Partner engagement
- To support ongoing quality improvement by delivering regular account calls, responding to queries and maintaining up to date contact information for Lifelites Champions and other key stakeholders.
- To co-ordinate monitoring activity with partners including training feedback, annual surveys and case studies.
- To liaise with the Communications & Marketing Officer to create and publish information relating to services for newsletters and social media.
General
- To comply with Lifelites policies and procedures at all times.
- To contribute to and embody Lifelites’ values and workplace culture.
- To administer the departmental folders on the shared drive.
- To Provide support and complete minutes in quarterly committee meetings
- To perform any other duties as required.
The client requests no contact from agencies or media sales.
Are you an enthusiastic and organised programme manager, with experience of working closely with research institutions and/or on learning projects? Have you managed research grants and programmes before, for at least 2 years? Are you keen to work in the international development sector with a leading consultancy company?
If so, please read the job description below:
The primary focus of the role is the day-to-day management of various donor contracts which have a learning and research focus. These contracts currently include both governmental and private foundation contracts. The Programme Manager will oversee the delivery of programmes, coordinating budgets, workplans, consultant management, and administration.
The Programme Manager will be assisted in this by a Project Officer, and will work closely with the Operations Manager, to whom they will report (currently based in the UK). The Programme Manager will work closely with teams of consultants based globally, research institutions also based globally, and also liaise with the Gender and Social Development Head of Practice (currently based in the UK).
Please don’t apply unless you have the right to work in the UK, Cyprus or Kenya.
Please do not apply unless you fulfil these essential specifications needed for the job
We are an open-access charity, funded by the generosity of our supporters, and here to help alleviate the pain and confusion caused by the death of a parent or sibling. Bereavement is devastating at any age, but for a child it is life-changing. Get in touch with us if you need support.
Our Vision:A world where no child grieves alone.
Our Mission: To help bereaved children, young people and their families find hope and healing
Our Values are very important to us and, as a member of the Grief Encounter team, you would be expected to hold these in your day-to-day work:
- Belonging - Through times of grief we deeply understand the profound influence of community. We honour heritage, diversity and important bonds that nurture our sense of self and our collective contributions to provide hope, healing and fulfilling lives.
- Courage - We’re not afraid to face grief head on and tackle difficult conversations openly and honestly with others. This gives everyone the courage to freely express their emotions and actively participate in making a difference
- Dedication - We dedicate ourselves to the lives of bereaved children and families. With unwavering resolve , we champion the needs of every child to shape hopeful futures with care, warmth and positivity, nurturing the past, present and future lives.
JOB SUMMARY
The post holder will managing and lead the effective high quality delivery of the Grief Encounter therapeutic services, including online services, through a team of Therapists, Clinical Supervisors, placement students and volunteers.
They will assist the Director of Clinical Services (DCS) in implementing and developing the therapeutic element including intensive therapeutic support, projects, budgets and service planning. This will include:
- Leading, implementing and developing therapeutic projects and service planning.
- Managing Grief Encounter therapists, supervisors, volunteers and placement students.
- Conducting assessments with families, supporting practitioners with complex cases in liaison with supervisors and delivering training.
- Ensuring appropriate safeguarding policies and guidance are being adhered to across all services, responding to safeguarding concerns and ensuring practitioners understand their safeguarding responsibilities.
- Working with the Bereavement Support Team to ensure the efficient and appropriate management of referral pathways.
Please see Job Description for more information
The client requests no contact from agencies or media sales.
As a Money and Debt Coach (Omni-Channel: Telephone & Video), your primary role will be
to provide financial coaching and ensure that over-indebted clients receive tailored debt
advice through various channels, including telephone, WhatsApp, and our network of video
advice kiosks located in prisons, hospitals, job centres, town halls, and other community
settings
Scope of role
- Providing tailored financial advice and support.
- To maintain detailed case records.
- Keep up to date with legislation, policies and procedures and undertake appropriate training.
Key Responsibilities
- Accurate, effective and individually tailored advice
- Deliver financial capability workshops at various NHS sites, promoting financialresilience and wellbeing.
- Provide money coaching advice through various channels including face-to-face, video, and telephone sessions.
- Complete assessments which lead to appropriate referral to an in house debt adviser
- Interviewing those that access the service using sensitive listening andquestioning skills to allow them to explain their problem(s) and empower them to
set their own priorities.
- Signposting/referring clients to internal and other agencies where required. Issuing foodbank vouchers.
Detailed case records
- Maintaining detailed case records, ensuring that all work meets all auditing and quality standards and the requirements of the funder.
- Ensuring all case records and written up in a timely manner.
- Monitor and report on client engagement and outcomes from advice sessions.
- Familiarity with CRM systems and practices (Customer Relationship Management system).
- Handle customer complaints, provide appropriate solutions within the time limits, follow up to ensure resolution.
Up-to-date training
- Completing a minimum of 16 hours of technical CPD accredited training orqualifying activity.
- Maintaining an up-to-date record of all training sessions.
Teamwork and Collaboration
- Work to an agreed work-plan, meeting targets and milestones, whilst prioritisingand managing your own workload.
- Be an active member of the team, identifying opportunities for your owndevelopment, and demonstrating financial efficiency and value for money
throughout your work.
- Compliance with Toynbee Hall policies and procedures, including health andsafety.
5. Other
- Travel across London as required, and occasionally the UK.
- Undertake additional tasks as delegated by DFA Management.
Please download the full Job Description for more details.
The client requests no contact from agencies or media sales.
As Supporter Care and Reception Officer, you will be responsible for a broad range of tasks within the team, including a high level of customer service through all channels of communication while building and maintaining relationships. You will be responsible for donor processing and daily office functions such as administration support, post management, and data processing.
To be an excellent Supporter Care and Reception Officer, you will need:
- Experience working in a customer service environment
- Experience processing donations
- Excellent communication and interpersonal skills
- Excellent IT skills
Salary: £15.00-£18.00 phr
Contract: Temporary
Location: Onsite
Closing date: ASAP
If you would like to have an informal discussion, please call Chloe on 02030 062787 or email your interest along with your CV to [email protected].
Ashby Jenkins Recruitment is a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, and supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
If enough applications are received the charity reserves the right to end the application period sooner.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about helping vulnerable people? You may be who we are looking for!
We are looking for an advisor to join the team linking vulnerable Islington residents to the services that can support them, providing advocacy and support with form filling. We bring services and support right to people's doorstep. You will be resilient, and able to work flexibly across the borough providing advice to people in a variety of settings including food banks, community centres, on their doorstep and on the phone.
We work at the heart of the voluntary sector and have a long-established network of partners that we work alongside to deliver support to residents in Islington. Our work with partners is all about building relationships and linking vulnerable Islington residents to specialist organisations and ensuring they get the support they need when they most need it.
If you have a passion to support and empower people experiencing challenges in Islington, then this Connect Advisor role at Help on Your Doorstep could be the role for you!
We are actively recruiting and reserve the right to close the recruitment process before the deadline date. Early application is encouraged.
To apply please click on the 'apply button' and submit a CV and covering letter which demonstrates your suitability for the role against the criteria, in the attached JD and Person Specification
The client requests no contact from agencies or media sales.
A charity job 100% focused on helping people get what they need
This is a full-time role in a well-established charity that would really suit someone who wants to make a difference to disabled and elderly people.
Ruils is a user-led charity based in the Richmond and Wandsworth boroughs that supports disabled children and adults and the elderly to live independently, be part of their community and to live life to the full. We support disabled people to take control of their care and support, by helping them to employ their own Personal (care) Assistant (PA). A PA may help someone to get up in the morning, get ready for work or leisure activities and/or help around the house.
We are looking for an enthusiastic results driven person who is eager to learn and develop.
You will be someone who:
- Works in a person-centred way.
- Has great communication skills and really enjoys communicating with others.
- Has experience of understanding what is required and can think creatively to solve problems.
- Has some experience of equal opportunities and what that means to real people every day.
- Is numerate and computer literate and can use Word and Excel to a high standard.
What you are doing now:
- You might be working for or volunteering in a similar charity.
- You may be a graduate looking to get in to the charity sector.
- You may be working in social care for a Borough or district council.
- You might be working as a Link Worker but would like to be able to work with clients longer term.
- Or you may have the skills we need from some other combination of work and volunteering.
Main Duties include:
- Helping disabled and elderly people to live independently by employing a PA to support their needs.
- Helping clients to set up and manage their social care budget.
- Encouraging, supporting and advising clients with any issues that may arise when they have a PA.
- Facilitating the DP Peer Support Group to ensure clients feel supported.
- Developing links and professional relationships with Social Work teams.
- Working with agencies to set up support for clients who may not wish to employ a PA directly.
- Assisting in the development of training and other resources to support employers to manage their DP and PA relationships.
What we can offer you:
- A vibrant and interesting work environment – every day is different.
- An experienced and supportive leadership team.
- Training and development opportunities.
- Flexible working.
- Kind and caring colleagues who work as a team.
- A cycle to work scheme.
- A wellbeing programme including an employee assistance programme (EAP).
We welcome applicants from all walks of life, training and mentoring is provided.
We actively encourage applications from disabled people and people with long term health and mental health conditions.
We operate a Guaranteed Interview Scheme in that we will guarantee an interview to all disabled applicants who meet the essential criteria for the post. Please state in a cover letter if you wish us to consider you for this guaranteed interview scheme.
Click the Apply button to apply in writing with a cover letter and stating your current salary to Viv Sage our HR Consultant at Better Talent.
Please apply in writing with a cover letter and stating your current salary to Viv Sage our HR Consultant at Better Talent.