People Manager Jobs in Bradshaw, Greater Manchester

We are seeking an experienced, passionate and creative Director of Strategic Communications. As a member of the Senior Management Team, you will help provide collective leadership, advice and challenge to UKCF, and take responsibility for leading the delivery of our internal and external communication functions. You will be setting our communication direction, guiding the implementation of activity, ensuring measurable outcomes are achieved and telling the community foundation story effectively.

   

About UK Community Foundations 

UK Community Foundations (UKCF) is the membership body for 47 accredited community foundations which cover every postcode of the UK, and three international members in Ireland, Jersey and Bermuda.

Community foundations are local champions, bringing local bodies together to understand inequalities and find solutions. They use these local insights to inspire place-based philanthropy, transforming private wealth into community resources for both now and the long term.

Last year, the UKCF network collectively invested over £170 million into local groups and organisations that are tackling the biggest issues facing communities. 

At UKCF: 

• We put inclusivity at the forefront of all we do 

• Valuing diversity of thought and experience

• Ensuring all voices are heard

• Challenging and dismantling barriers wherever we find them

• We put relationships first  

• Everything we achieve will be done with and through others

• Demonstrating integrity, openness, honesty and care in all we do

• Empowering networks that support places to thrive

• We are ambitious for members and the communities they support

• Valuing future generations

• Focusing on underlying causes not symptoms

• Constantly challenging our knowledge and practice 

About the role 

This is a new role that follows a decision to focus our new organisational strategy for 2024-2027 on growing our external influence and that of our network of 47 community foundations across the UK. 

You will demonstrate generous leadership qualities and the ability to forge strong relationships and external partnerships, as we can have a far greater impact working with and through others.  You will also encourage and facilitate collaborative and integrated work with colleagues within UKCF and across the community foundation network.

Job specification  

External strategic communications 

Purpose: To enhance UKCF's communications, brand and external influence in order to engage and inspire key audiences, thereby supporting the effectiveness of our business development, grant programmes and strategic delivery. 

Key responsibilities: 

• Set out the strategic communications direction. You will play a crucial role in delivering our priorities of raising the profile of community foundations, promoting philanthropy and advocating on behalf of UK communities.

• Understand the most effective ways to influence within the context we work and resources available – being flexible and responsive to a rapidly changing environment and understanding the changing needs of our partners.

• Develop and oversee a cohesive and integrated strategic communications strategy and framework. 

• Elevate and enhance our brand, ensuring clear, consistent and impactful messaging that resonates with our diverse audiences and drives our organisational priorities. 

• Work closely with the interim Co-CEOs and Senior Management Team to develop and deliver the organisation’s external affairs strategy to extend our influence, public profile and achieve our policy and public affairs objectives. 

• Collaborate with colleagues to ensure the insights and learning from our members and our national grant programmes inform and drive our external communications outputs. 

• Work with our network to support and coordinate external messaging and communications that will amplify the broader network. 

• Work with MarComms leads across the UKCF member network to ensure the delivery of consistent, strategic coverage in earned media for community foundations and the impact of their work. 

Internal strategic communications 

Key responsibilities: 

• Line management of the Communications and Marketing Manager, as well as any other staff or contractors that are recruited on a temporary or permanent basis. 

• Manage UKCF’s communication and marketing budget, continuously seeking ways to improve efficiency and impact of investment. 

• Support a culture of continuous learning across UKCF, building confidence and skills in the team to effectively communicate our messages on external channels and to our members. 

• Contribute to the successful delivery of key events including biannual conferences, webinars and in-person policy and learning events, supporting the work of our Membership Team and Senior Management Team to engage our network and funders. 

• Ensure a high-quality delivery and consistency of communications and brand, reviewing and building out our brand resources for the UKCF team. 

• Communicate impact, learnings and outcomes of external relations and owned media activity to the Senior Management Team and Board as required. 

• Utilise strategic communications expertise to support UKCF’s public policy objectives and the work of our interim Co-CEOs to raise the network’s profile with local, regional and national governments.

Member of the Senior Management Team 

Key responsibilities: 

• Work in a collegiate manner with Senior Management Team colleagues, providing expert advice, challenge and support.

• Contribute to strategic reviews, planning and development of the organisation, and take the lead on identified projects as agreed with your line manager. 

• Work closely with the Senior Management Team and Trusts Manager to develop and deliver our business development plan to resource and grow our income. 

• Providing reports and advice to the Board and Committees, as requested by the interim Co-CEOs. 

• Provide highly effective line management, including regular supervision, annual appraisals and oversight of learning, development and wellbeing. 

• Work with the interim Co-CEOs and Finance Team to set annual budgets for the directorate and ensure they are managed effectively by the team to maximise income and control costs. 

• Provide excellent levels of service to members, press and partners.

Person specification 

Skills and experience:

• You are a strategic thinker, able to balance a wide range of competing priorities whilst supporting and inspiring the UKCF team. 

• You are an inspiring impact leader with a track record of creating and executing effective marketing strategies that engage and resonate with external audiences. 

• You are a skilled communicator with advanced interpersonal and influencing skills, with the capability to quickly build credibility with a diverse group of senior stakeholders and present complex issues in a clear and effective manner. 

• You have a proven ability to manage risks, work under pressure, deliver effectively at pace and meet external media deadlines. 

• You have experience acting as an expert communications advisor to a variety of external stakeholders. 

• Ideally, you have experience of leading a communications or marketing function for third sector or social impact organisations, with expertise in crafting impact narratives and utilising data storytelling to bring credibility. 

• You have a keen understanding of the UK media and political landscape, with experience in landing coverage and targeted communications in a range of media. 

• You have experience in how social channels can be used strategically to build trust and profile of organisations and their work. 

What we provide 

At UKCF, we put inclusion at the forefront of our work and believe in equal opportunities for all. That is why our recruitment process is anonymous and our salaries are transparent.

It is important that our people reflect and represent the diversity of the communities and audiences we serve, and we want everyone in our team to feel they belong. We ensure staff familiarise themselves with our company policies and procedures, uphold the Equal Opportunities and Anti-Harassment and Bullying policies, act at all times within the company rules and procedures and observe health and safety procedures to ensure personal safety when working remotely. We also have mental health first-aiders in place and a fantastic wellbeing service that provides bespoke support to all employees.

UKCF is a fully remote-working organisation with staff based across the UK, embedded in the communities we serve, stretching around the nation. Each member can be fully home based, work from the office of their nearest community foundation or combine the two approaches according to their situation and preference. 

UKCF is made of a small, friendly and supportive team. We make time to catch up socially as well as to work. We meet in person three times a year over a few days, visiting a different community foundation and region each time. This helps us to build on our strategy and working relationships, and to learn more about the vital projects and programmes our network supports. 

Holidays and benefits 

• 30 days holiday each year plus 8 bank holidays (pro-rata) 

• Up to two days paid leave for volunteer days 

• Season ticket loans available 

• Enhanced pension scheme 

• Flexible working hours, 14-21 hours per week 

Sands exists to save babies’ lives and ensure that anyone affected by pregnancy loss or baby death receives the support and care they need.

Our Bereavement Support Services team provides a wide range of services including a freephone Helpline, Online Community, Social Media support, memory making resources and print materials in order to provide consistent, high-quality information and support to bereaved families.

In this role you will provide operational and line management support so that the team can provide consistent, high-quality emotional support to bereaved families who seek support from Sands, as well as supervising the work of the Bereavement Support Officers whilst working on a rota basis.  You will also personally provide support to families via our various bereavement support channels.

The Sands Helpline is currently open from 10.00am to 3.00pm from Monday to Friday, and also between 6.00pm and 9.00pm on Tuesdays, Wednesdays and Thursdays. You will be expected to work regular shifts on a rota basis.

With significant experience of managing a team responding to people in crisis and  providing bereavement-centred support in a variety of settings and channels, you will be able to demonstrate a sound understanding of and empathy with, the issues surrounding the death of a baby. 

You will have excellent verbal and written communication skills, and be able to use these appropriately to offer telephone and email support to bereaved families.

The ability to professionally represent the charity’s views and positions clearly is essential, as are strong research skills and the ability to keep accurate and clear records in a variety of formats. Additionally, you will have a thorough understanding of confidentiality and safeguarding issues.

You will be highly-organised and have effective time management skills with the ability to manage your own workload.  The ability to reflect on your own practice and attend regular accredited clinical supervision is also essential.

Please note that this is a 9-month fixed-term role to cover maternity leave.

The Noah’s Ark Charity supports the Noah’s Ark Children’s Hospital for Wales in providing world-class care, helping to ensure the best outcome and experience possible for children and their families.

Having raised more than £30 million to build and equip the hospital, today we continue to work hand in hand with the NHS, providing funding for the most up-to-date equipment and facilities. We also fund services like the play specialist team and emotional support for families.

This is an opportunity for a motivated and enthusiastic individual to join a small but determined team. Working closely with the wider charity team, this role offers a real opportunity to see the impact that your work has on the children and families we support and to grow our fundraising reach within your geographical region.

The geographical region will cover anything west of Bridgend and up to Aberystwyth.

This is a new role within the Noah’s Ark Charity, which will grow our regional community fundraising presence and offering. The postholder will know the West Wales area well and will become the expert in fundraising opportunities within the region, building strong relationships within the community, including low-mid level corporates and will develop supporter-led activity. The postholder will plan for and deliver income for the charity within the region, in line with wider fundraising strategy.

Are you ready to make a monumental impact on the lives of those affected by a rare disease? Do you thrive in dynamic environments where your leadership can ignite change? If so, we have the perfect opportunity for you!

We are a Colchester-based charity looking to appoint a full-time, permanent CEO to lead our small but passionate team.

We support a rapidly growing global community of patients and carers living with eosinophilic-associated diseases and have a network of healthcare and research professionals reaching 43 countries.

As our CEO, you will be at the helm of our mission, guiding our organisation to new heights of success. You will lead with vision and determination, leveraging your expertise to strategise, innovate, and propel our initiatives forward.

You will help to change the lives of people across the world who live with these rare and often isolating diseases and help to fight for awareness, understanding and collaboration among the medical community.

The Role: CEO

Your responsibilities will include:

· Strategic Leadership and Management: Develop and execute strategic plans to advance our mission and objectives, ensuring alignment with our core values and priorities. To be responsible for the management and administration of the charity within the strategic, policy and accountability frameworks laid down by the board of trustees

· Team Empowerment: Inspire and empower our small but dedicated team, fostering a culture of collaboration, innovation, and excellence.

· Partnership Building: Cultivate and nurture strategic partnerships with stakeholders, including patients, caregivers, researchers, key opinion-leading healthcare professionals, and industry leaders.

· Advocacy and Awareness: Be a powerful advocate for eosinophilic-associated disease patients, raising awareness, driving policy change, and amplifying their voices on local, national, and international stages.

·  Transforming clinical practice: influencing national and international treatment guidelines from professional bodies

· Fundraising and Sustainability: Drive fundraising efforts and diversify revenue streams to ensure the long-term sustainability and growth of our organisation.

The Artswork Professional Development team contributes significantly to Artswork’s income generation and successful reputation. We provide in person, online and asynchronous training for organisations and individuals working within the creative industries and beyond. Recent clients have included Southbank, Shakespeare’s Globe and Bristol Beacon. We are now seeking a Customer Relations & Finance Lead to join our learning team which works on one of the three key strands of the organisation.

You will need to be highly organised, detail orientated with a background in financial administration and have experience of working within a customer focussed environment.

As a dynamic team focussed on growth, we are looking for someone who will also bring ideas and contribute to the overall direction and strategy of Artswork Professional Development.

The charity’s Chief Executive is retiring after 18 years in post, and our aim is to strike a balance that will ensure continuity of services, whilst providing the incoming Chief Executive with the scope to develop the charity in line with identified need and new opportunities.

Caseworker (Scotland)

Hours: Full-time 36.25 hours per week worked between the hours of 8am–6pm

Contract length: 12 months (with the possibility of extension depending on funding)

Salary: £26,000

Location: To cover the North & East of Scotland

Working pattern: Work from home with frequent travel required. You will be expected to deliver a face-to-face service to clients in their own home or safe meeting place within the North & East of Scotland.

Deadline for applications: Friday 2nd August

Interviews to be conducted: Early August

Rare Opportunity: Help those affected by road crashes and create lasting change with Brake, the renowned road safety charity.

Who We Are: Brake has been supporting victims of road carnage since 1995, and we're on a mission to prevent future collisions. Every 20 minutes, someone is killed or seriously injured on our roads, impacting lives profoundly.

 Join Our Team: We're expanding our National Road Victim Service and need a dedicated Caseworker to join our dynamic, compassionate team. Your role will involve delivering world-class support services to those at their most vulnerable.

 Not Your Average Job: This isn't a 9 to 5. You could play a significant part in rolling out trauma-informed support services nationwide. Make a real difference in the lives of those affected by road traffic collisions.

 What We Offer:

· A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year)

· An extra day off for your birthday to take whenever you choose

· Enhanced sick pay and compassionate leave

· Death in service benefit

· Pension

· Employee Assistance Programme

· Flexible working

· Be part of a skilled, friendly team with an engaged Board of Trustees

 Who You Are: We need passionate, self-starters with a background in providing high-quality emotional support and advocacy. Your experience in roles like police, criminal justice, counselling, or health and social care could make you a perfect fit.

Specifically Seeking Candidates With:

- Living in the North or East of Scotland

- Frontline care experience (desirable but not essential)

- Understanding of criminal justice processes (desirable but not essential)

- Research and advocacy skills

- Resilience and willingness to grow

- Competent I.T. skills for remote work

- Your own vehicle and a willingness to use it for work purposes (travel expenses will be repaid)

Join Our Mission: Your greatest reward will be knowing you've made a positive difference in someone's recovery from psychological trauma.

About Us: Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We don’t want you to ‘fit’ our culture, we want you to enrich it. We are proud to be a disability confident employer. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.

Apply Now: If you're up for a new challenge and have the skills, apply now.

Not for Traffic Offenders: Due to the nature of our work we can't accept applications from serious traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.

A DBS check is required due to the sensitive nature of our service.

Join us today and be part of the solution! 

• Part-time (3 days per week)
• Permanent
• £30,500 per annum pro rata plus 6% pension contribution
• 28 days annual leave pro rata (on top of usual bank holidays)
• Arts Emergency operates a 35-hour week, we will consider compressed or annualised hours
• The role can be home or office-based, or hybrid. Given the nature of the role we would expect the Community Events Officer to be based in or near one of the three areas where we currently work: London, Manchester or Merseyside.

The Community programme provides a wide-ranging offer that supports young people to broaden their experiences of creative careers and cultural organisations, build connections with each other and with the industry, grow in their confidence to advocate for themselves and others, and successfully navigate their pathways into the creative and cultural sector.

The Community Events Officer is an exciting new role that will be responsible for planning and delivering a programme of events (in-person and online) that bring together members of Arts Emergency’s Young Community across networking, skills development and community-building opportunities.

PERSON SPECIFICATION

Qualifications
No specific qualifications are required for this role

Knowledge & Experience

• Experience of working with young people aged 16-25
• Experience of event delivery and administration in a related field (e.g. youth work, arts and culture, education)
• Experience of managing relationships with partner organisations and/or skilled volunteers
• Knowledge of the context and issues affecting young people aged 16-25
• Knowledge of the creative and cultural sector, especially in London, Manchester and Merseyside

Skills and abilities

• Good organisational, time management and communication skills
• Good problem-solving skills
• Capability in using standard office programmes, web-based apps, and databases

Personal qualities

• Commitment to Arts Emergency’s mission, vision, and values
• Passionate and driven to make a positive impact on the world
• Resourceful, with a ‘can-do’ attitude
• Willingness to work flexibly to meet the demands of the role
• A people person

KEY RESPONSIBILITIES

Programme delivery

• Develop and deliver an annual programme of in-person and online events across London, Manchester, and Merseyside for Arts Emergency’s Young Community, volunteers and Network Members
• Collaborate with Community colleagues to ensure alignment and crossover between in-person and digital engagement opportunities
• Provide event coordination support for Youth Collective activities, such as online meetings and residentials
• Produce reports about activity, outputs, and impact of the events programme as required

Programme administration

• Develop, test, and troubleshoot forms and processes within the CRM database to support the delivery of the events programme
• Ensure that all activity for the events programme is captured accurately in the CRM database
• Respond to queries about the events programme from Young Community members and Network Members
• Coordinate the administration of travel and access repayments

To apply:

1. visit wthe Arts Emergency website
2. download and read the Job Pack thoroughly
3. follow the instructions on how to apply stated in this document
4. Deadline to apply: 12 August 2024, 10am

Do you want to be at the forefront of tackling the climate crisis?

Would you like to help bring businesses and communities together in a place in the NW of England, to accelerate a just transition to a net zero, resilient future where people and nature thrive?

Do you have diverse experience of stakeholder management, business development and community engagement.

Are you based in proximity to the M62 corridor and able to commute part of the week to places such as - Salford /Warrington/Manchester/Wigan?

If yes, we would love to hear from you – this is a unique and exciting opportunity to work with a friendly, dedicated team to making a tangible difference.

Business in the Community (BITC) is looking for an individual based close to the M62 Corridor of the North West region – to develop our next place to operationalise its Community Climate Fund. Join a team setting up our Community Climate Fund (CCF), that aims to raise £100m and be actively supporting community climate action in 25 places across the UK by 2030. This is an exciting opportunity to identify and deliver a plan in a place (e.g. Salford, an area in Manchester, Warrington or Wigan) to have a positive social, environmental and economic impact for the communities there.

The Community Climate Fund Senior Lead, will be responsible for the successful development and delivery of the fund in the vicinity of the M62 corridor and will:

• Increase resilience to economic and environmental shocks
• Strengthen community coherence and wellbeing
• Accelerate progress towards net zero

The role will involve:

• Identifying and developing our next place in the North West of England to operationalize our Community Climate Fund.
• Developing a deep understanding of, and engagement with the community organisations present in the area as potential beneficiaries of the Community Climate Fund.
• Nurturing relationships with cross sector representatives at all levels to collaborate and ensure the community climate fund meets local needs.
• Working with our climate action experts and the steering group, to select community climate projects to fund.

This role will be based close to the M62 Corridor - the post holder will work from home, but be willing and able to commute to the selected place approximately twice a week.

Closing date:1 September 2024

Interview date: 12 September 2024

Salary:  Minimum of £42,435 per annum (BITC job framework level 3) 

A senior / managerial Salesforce role accountable for driving forward the continued rollout, design, build and development of Salesforce and related applications; aligned with the Trusts strategy, values and goals.

Role responsibilities

• Create, document and prioritise application requirements by working together with team subject matter experts and end-users to development new functionality.

• Work with management, strategic planning and end-users to automate business processes.

• Strong knowledge of Salesforce automation (such as workflow rules, process builders and flow) is integral for the role.

• Manage multiple Salesforce project streams, identifying projects which require assistance from the implementation partner, and manage projects from pipeline to production.

• Own the development and configuration function by becoming a technology ambassador for the solution, demonstrating its ‘use of’ cases, and ensuring the Trust gets the best return on its investment by using the platform to its fullest extent.

• Create and maintain documentation on processes, policies, application configuration and help related materials as database applications are developed.

Person Specification

• Salesforce Certified Administrator / Non-profit Cloud Consultant

• Track record of Salesforce deployments, releases and environment management

• End to end lifecycle process management of Salesforce Application development

• Working with internal customers and external vendors to gather requirements and design technical solutions

• Previous experience as a Salesforce Administrator

Behaviours and competencies:

• Committed to ongoing professional development

• Supportive team-worker and facilitator

• Demonstrate a commitment to the values of the Trussell Trust 

• Demonstrates empathy for people from disadvantaged, marginalised or socially- excluded backgrounds

• Contribute to the effective and efficient running of the ICT Office as appropriate

• Role models inclusive behaviour, values and leadership

Marketing and communications officer

Location: Home-based with regular travel to the London office
Job Type: Full time, 37.5 hours
Contract Type: Permanent
Salary: £27,646.92 - £30,718.8

There’s never been a better time to join the team! Our client have launched an ambitious new strategy – and they want you to be part of it. There are loads of reasons to love cycling, even if you’re not someone who cycles. From cutting pollution, to making us healthier and happier, cycling can help us all thrive.

Our client want everyone to enjoy the benefits cycling offers to people and the planet. They’ll be sharing more information on their strategy soon but, it will focus on encouraging more short journeys by bike; promoting cycling as a popular, enjoyable, and safe activity for everyone; and striving to make every cycling experience a great one. Go with them on their journey and help them have more impact than ever before!

This role will support their member communication including leading on planning and delivering CycleClips, their weekly member email, and their thematic newsletters. Working closely with commercial colleagues, you will support marketing campaigns for member acquisition, fundraising and promoting exciting products like their popular off-road routes. Using your digital marketing expertise, you will play a supporting role on their behaviour change programmes to help identify and sign-up people to relevant programmes.

Tell them why you are the person to drive impact in this capacity. Explore the attached job description for full details on this exciting opportunity. Complete the application form expressing why you are the right candidate for this opening. Focus on gearing your supporting statement to exemplify how your skills and experience match the requirements of the role, directly referring to the person specification. This enables the selection panel to assess your relative strengths against the specified criteria.

They are an inclusive organisation and would particularly welcome applications from candidates from a broad range of backgrounds. They strongly believe that diversity strengthens their work. If you are already passionate about cycling, that’s great, many of them are too! But if you are simply really excellent at what you do, no matter what your background, that is what matters most.

Applications close at 9:00am on Friday, 07 August 2024. Interviews will be taking place 14 August 2024.

You may also have experience in the following: Communications Officer, Internal Communications, CRM, Marketing Assistant, Marketing Executive, Marketing Officer, Communications Executive, Communications, Public Relations manager, PR Manager, Marketing Management etc

REF-215 462

Hours: Part-time 21.75 hours per week worked over three days, between the hours of 8am–6pm

Contract length: 12 months (with the possibility of extension depending on funding)

Salary: £16,731 (includes London weighting)

Location: To cover the London area, ideally based in West London or within commuting distance

Working pattern: Work from home with frequent travel required. You will be expected to deliver a face-to-face service to clients in their own home or safe meeting place within the London area.

Deadline for applications: 11th August 2024 (we reserve the right to close this vacancy early if we receive a high volume of applications)

Interviews to be conducted: late August

 

Rare Opportunity: Help those affected by road crashes and create lasting change with Brake, the renowned road safety charity.

 

Who We Are: Brake has been supporting victims of road carnage since 1995, and we're on a mission to prevent future collisions. Every 20 minutes, someone is killed or seriously injured on our roads, impacting lives profoundly.

 

Join Our Team: We're expanding our National Road Victim Service and need a dedicated Caseworker to join our dynamic, compassionate team. Your role will involve delivering world-class support services to those at their most vulnerable.

 

Not Your Average Job: This isn't a 9 to 5. You could play a significant part in rolling out trauma-informed support services nationwide. Make a real difference in the lives of those affected by road traffic collisions.

 

What We Offer:

· A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)

· An extra day off for your birthday to take whenever you choose

· Enhanced sick pay and compassionate leave

· Death in service benefit

· Pension

· Employee Assistance Programme

· Flexible working

· Annual travel card (zones 1-6)

· Be part of a skilled, friendly team with an engaged Board of Trustees

 

Who You Are: We need passionate, self-starters with a background in providing high-quality emotional support and advocacy. Your experience in roles like police, criminal justice, counselling, or health and social care could make you a perfect fit.

 

Specifically Seeking Candidates With:

- Living in the London area, ideally based in West London or within commuting distance

- Frontline care experience (desirable but not essential)

- Understanding of criminal justice processes (desirable but not essential)

- Research and advocacy skills

- Resilience and willingness to grow

- Competent I.T. skills for remote work

Join Our Mission: Your greatest reward will be knowing you've made a positive difference in someone's recovery from psychological trauma.

About Us: Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.

Apply Now: If you're up for a new challenge and have the skills, apply now.

Not for Traffic Offenders: Due to the nature of our work we can't accept applications from serious traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.

A DBS check is required due to the sensitive nature of our service.

Join us today and be part of the solution! 

Background

Social AF are experts in Social Media Moderation. Established in 2021, we work with some of the biggest names in the third sector and have supported charities to raise over £15 million through their Facebook Challenges and Virtual events. 

We are a fast-growing agency with a strong reputation for delivering outstanding results. Our team of experienced fundraisers know exactly what it’s like to be on the front line and put their heart and soul into every event. 

On a day to day basis, our team maintains a safe and welcoming environment and ensures all challenge participants feel valued and well supported. Our reputation for delivering an excellent service has helped our agency grow at a rapid pace and we are fast approaching our busiest period. We are now on the lookout for talented fundraisers who understand the value of supporter care to join our team.

About the role

Our moderators manage Facebook groups of up to 18,000 virtual challenge participants. You will be working with some of the biggest names in the sector, supporting them to raise five and six figure sums. 

This role is perfect for skilled fundraisers who can provide excellent supporter care, and is best suited as an additional source of income (the majority of our team are freelancers and consultants). You must be able to begin moderation at 9am (or earlier), wrap up by 9pm and adhere to our sub-three hour response time. 

As a Fundraising Group Moderator, you would be responsible for:

• Becoming the voice of the cause you are representing, adhering to their brand guidelines at all times

• Identifying, escalating and signposting any safeguarding issues

• Managing your own time and work on own initiative

• Responding to all post and queries in under three hours

• Maximising registration conversions and fundraiser activation 

• Providing fundraising support to challenge participants

• Ensuring that the group is a safe, constructive and positive environment

• Going above and beyond at all times to provide participants with an incredible experience

Our moderation takes place between 9am and 9pm, Monday-Sunday. Different challenges have different requirements and whilst you need to be on hand to monitor the group during 9am-9pm, the role does allow for a great deal of personal flexibility.

The ideal candidate will have a minimum of 3 years' professional fundraising experience. They will understand the importance of stewarding relationships and be committed to always acting in the best possible way for the charities we work so hard to support.

Full training will be provided alongside regular one to one and team catch ups. 

On a day to day basis you will:

• Work off your own initiative and have exceptional time management

• Be the charity representative for the event

• Maintain a safe and positive environment 

• Identify and solve/diffuse issues within the groups

• Bring your own personality to the role 

• Follow clear processes

• Engage with participants using a warm, friendly and informal tone

• Respond to posts and questions in a timely manner

• Respond to inbox messages from participants

• Use personal Facebook profile to moderate groups (this allows us to build relationships with participants)

• Encourage and motivate participants 

• Work on GivePanel to manage registrations 

• Post engaging content on a daily basis 

• Identify, report and signpost all safeguarding concerns 

Person Specification 

Essential

• At least three years’ professional fundraising experience

• Have own Facebook profile and strong understanding of the platform

• Be available for between 3 and 6 days per week (including one weekend day) 

• Excellent written communication skills 

• Ability to work off own initiative 

• Strong attention to detail

• Team player 

• Ability to multitask

• Problem solver 

• Creative and innovative 

• Exceptional time management skills

• Keen to learn new skills - your fundraising experience is a fantastic platform however group moderation can be a steep learning curve!

• Must be available to quickly adapt throughout the day should issues on the group arise

Desirable:

• Events and individual giving experience 

• An understanding of the Facebook Challenge Model and/or experience of running Facebook Challenges

• Experience in using GivePanel or similar platform 

• Experience in managing Facebook Groups 

Kentown Family Support Worker

£23,000 annual salary plus Company Car (additional benefit of approx. £5K), 5% employers pension contribution and 25 days annual leave.

Preston, Blackpool and surrounding areas

About the role:

We are looking to appoint a Kentown Family Support Worker to deliver a high-quality family support service as part of the pilot Kentown Children’s Palliative Care Programme, in collaboration with Kentown Wizard and Together for Short Lives.

Reporting to the Kentown Project Lead out of our Lancaster team base and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.

· A warm, inclusive approach to achieving goals quickly and correctly.

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We have a range of fantastic benefits that we offer our employees, this includes.

· Flexible working hours to balance home and working life

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· Company car for front line care posts

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Robust training and development programmes to support your learning and growth

We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website.

We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.

Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please visit our website via the link and apply online.

Closing date: 31 August 2024

Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.

We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.