People Jobs

Job Title: Finance Business Partner

Salary: £45,000 - £50,000

Hours per week: 35

Location: Home-based

Benefits: NCT membership with access to exclusive benefits, pension scheme, 30 days annual leave plus 8 Bank and Public holidays. 

About us at NCT 

Our vision is that everyone who becomes a parent feels confident, connected, and safe because we believe parents help build the foundations of the future. That's why NCT is the charity with a clear and singular mission – we support people as they become parents.

About the role

We are looking for a commercially minded Finance Business Partner to play a crucial role in budgeting, forecasting and producing decision-relevant management information that will support NCT’s ongoing financial sustainability and the successful delivery of its ‘For Every Parent’ strategy.

Some of your key responsibilities include:

· Working with and challenging budget holders and operational teams to produce accurate forecasts and robust budgets

· Analysing financial and non-financial information to produce high-quality, timely management information, including identifying areas of risk and opportunities for performance improvements

· Evaluating forecasting accuracy and applying findings to continuously develop financial models

· Line management of the Finance Assistant (Salesforce), supporting their development and setting their priorities

This is an exciting and rewarding opportunity for someone looking to make an impact in an established and successful Charity going through a period of change and growth. 

Please see the attached job description for further information. 

We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support.

We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity.We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process. 

We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability. 

The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.

Please apply for the role via our careers page

Closing date for applications: 9thJuly

Chaplaincy Assistant

Location: Bolton Secondary schools, with a specific focus on St James’s Church of England High School, Farnworth (4 days a week) and placement parish in Bolton (equivalent of 1 day a week)

Contract Type: 5-year fixed term - to 31st December 2028

Salary: £20,013.80 - £21,833.24 (actual), (pro rata of £23,320 – £25,440 per annum FTE) £18,880.95 - £20,597.40 (actual) (£22,000 - £24,000 per annum (FTE))

Hours: Term Time only + 6 days - 35 hours per week Benefits: Generous annual leave entitlement, Competitive employer pension contribution.

The client is currently working with 33 schools and 33 churches in developing discipleship pathways for children and young people in Bolton. As part of an exciting new phase of the project, they are looking to appoint a Chaplaincy Assistant to support the chaplaincy teams within three Bolton CE Secondary schools (within the Bishop Fraser Trust MAT) and to support a local parish in growing their youth ministry.

The Chaplaincy Assistant will support the development of Christian discipleship pathways for young people within school and parish contexts. As part of their role, the Chaplaincy Assistant will work alongside other Chaplaincy Assistants and School Chaplains within the Bishop Fraser Multi Academy Trust to create new opportunities for spiritual growth. The Chaplaincy Assistant will also work as part of the wider team on a range of youth initiatives including youth gatherings, youth weekends, and a Year 6 transition programme.

The Chaplaincy Assistant will have many opportunities for training and development, as well as the creative freedom to launch new initiatives for young people. They will work within a highly motivated and supportive team, who are committed to prayer and to welcoming young people into the life of the church. They will also benefit from working with the wider chaplaincy team within the Bishop Fraser Multi Academy Trust.

The post holder should have some experience in youth work and working or volunteering in a church and/or school context. To succeed, they need to be enthusiastic, relational, self-motivated, and able to lead in a range of different contexts. They will be excellent communicators with good interpersonal skills. They will be able to build and maintain effective working partnerships and have a working understanding of safeguarding policies and procedures.

You may have experience in the following: Assistant, Clergy Assistant, Faith Community Assistant, Pastoral Care Associate, Religious Support Worker, Spiritual Care Assistant, Church Support Worker, Pastoral Care Coordinator, Chaplaincy Support Worker, Ministry Support Specialist, Assistant to the Pastor, Church Outreach Assistant, Faith Services Assistant, and Religious Program Coordinator.

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Our vision is for a world where everyone experiencing a mental health issue receives support and respect. Join our passionate, dedicated team and make a difference today.

About the role

As a Peer Support Worker, you will use your skills and experience to work directly with people with mental health issues in group and one-to-one settings. You will work with the Wellbeing Assessors and Team Leads to provide Wellbeing support to patients within their particular Primary Care Network (PCN). This part of the Solent Mind Wellbeing Service provides one-to-one wellbeing support within the GP practices, working alongside the wider Primary Mental Health & Wellbeing service.

In this part-time role, you will work 22.5 hours per week and will be based in GP surgeries within Eastleigh Southern Parishes PCN.

About you 

To be successful in this role, you will need to have personal, lived experience of a mental health issue, as well as experience of working with people with mental health needs, excellent communication skills and a strong understanding of the key difficulties and challenges faced by people on their recovery journey.

About us

We're Solent Mind! We’re part of a network of over 100 Local Minds who tailor trusted mental health services to our communities. We set our own strategies and partnerships and rely on the support of our brilliant local fundraisers.

We collaborate with Mind to make sure their pioneering campaigns, information and research make a difference in Hampshire. Together, we make better mental health possible both locally and nationally.

Benefits

Our Gold Award for Workplace Wellbeing Index 2022/2023 and being a Mindful Employer reflects our commitment to our lively, friendly teams. We empower our people to have a voice, discover new opportunities and develop their careers. In addition to knowing you’re making a difference, you’ll also enjoy excellent benefits, including:

• Flexible working to promote a healthy work/life balance
• 25 days’ annual leave rising incrementally to 30 days per year (pro rata for part-time)
• Pension plan
• Employee Assistance Programme
• Season ticket and cycle-to-work scheme

If you’re ready to join the fight for mental health, visit our website to find out more and apply. 

Closing date: Wednesday, 17 July 2024.

Interview date: w/c 22 July 2024.

Posts may be subject to a relevant DBS check.

Solent Mind welcomes applications from all the communities in which we work. Appointments are made on merit.

Registered Charity No: 1081116. Registered with Limited Liability in England and Wales No: 4004500.

PURPOSE OF THIS ROLE

The role holder is responsible for providing a dedicated service to support a safe and timely hospital discharge with proactive solutions  

This is a responsive service requiring someone who is able to juggle multiple priorities and keep them moving to enable people to get people home. 

 The purpose of the post is to work proactively with clients primarily but not exclusively older people, in both hospital and community settings, to improve their ability to live as independently as possible, for as long as possible, in their homes. This will be achieved by working within the existing local processes and pathways for health and social care, thereby identifying older people in priority need and providing individual clients with a coherent person-centered approach in which their specific needs are seamlessly considered, recognised, and responded to. The principal focus of the service is to provide bespoke home improvements and adaptations that support independence, however there are further outcome requirements related to prudent healthcare, new technology and access to services. Key to the approach is identifying with Health & Social Care partners those in critical need; ensuring effective service access to beneficiaries and tailoring interventions to the specific need.

To ensure a seamless service for clients being discharged from hospital or prevention of admission to hospital.

Key accountabilities and responsibilities

· To be the face and direct contact of the Hospital to a Healthier Home Service. 

· To work when required within the local Hospitals.

· To work with the hospital teams, assisting with patients housing needs and solutions to meet those needs to enable

discharge by the planned discharge date.

· Provide a point of contact for responding to clients or professionals calling the office in relation to urgent hospital works.

· Visiting clients on the wards to ensure we provide advice and personalised support to the client to identify their needs and discuss personalised options to repair or adapt their home.

· Proactively identify older frail patients with age-related challenges, complex health issues and related sensory loss, dementia or post-stroke trauma, that threaten their independence at home.

· Promote, provide awareness and develop referral protocols for potential clients with NHS, Social Care and Third Sector teams and establish a good working relationship within the relevant local authority departments, health services, housing and voluntary groups who are in contact with the client group.

· Work with the assessment and discharge planning processes within local clinical settings to assist in identification in a structured way, embedding a housing-related community service in the patient pathway.

· Provide a Healthy home visit assessment that is person-centred and needs-led, identifying housing, environmental and personal risks to independent living that clients face including assessing the risk of falls, and any factors affecting the  safety, warmth and security of the property.

· Ensure that the client understands and is kept informed of all the procedures and practices involved with their particular circumstances.

· Deliver targeted information, signposting and support to those individuals identified with sensory loss, dementia and stroke (and their families and friends), to ensure they are aware of the services, information, advice and support available to them to enable them to live independently.

· Undertake brief interventions with people at high risk of losing their independence; this may include problem-solving with individual clients, supporting them to resolve issues relating to their sensory loss/dementia/stroke, living circumstance and independence, particularly at times of transition, such as hospital admission, diagnosis or discharge.

· Use Person-Centred approaches to plan, implement, monitor and review the support you provide. 

· Work in a fully integrated way with other members of the local health and social care teams, to ensure people receive a seamless high-quality support, in which their living circumstance are considered as an integral part of their packages of care and support.

· Liaise with practical services/adaptations team or contractors to undertake relevant repairs and adaptations.

· Refer to specialist support such as the Managing better Caseworker to demonstrate assistive equipment to people which would enable them to live more independently and provide information and support services for clients that want to access new technology to support independent living.

· Have a basic knowledge of complex health and cognitive disorders, e.g. dementia, how the home environment might be improved to maximise opportunities for wellbeing and independence and how sensory loss impacts on these conditions.

· Ensuring the service runs in line with contractual and service level agreements.

· Provide information to the Operations Manager and other bodies monitoring the projects performance.

· Keep up to date with developments in relevant fields of work and research.

· Ensure that good records are kept in all cases, updating computerized records as necessary and maintaining case notes and progress forms.

· Contribute to the development of good casework practice throughout the agency, ensuring all casework meets the standards required by us and is in line with the Advice Quality Standard and the agency business plan.

· Contribute to performance and monitoring reports to the standard and within  the timescales required by the agency manager.

· To develop a creative and collaborative relationship with the Technical and Adaptations team to ensure that we can deliver on our objective of always having clients at the heart of everything we do.

· You will be responsible for gathering and collating satisfaction surveys and providing management information on the levels of client satisfaction with the  service.

· Ensuring that a suite of comprehensive activity-based risk management plans are up to date, relevant and communicated to the team.

· Produce case studies which demonstrate the impact of our work.

· To foster an excellent relationship with clients, contractors, Health and Social  Services Partners and all staff and other agencies.

GENERAL DUTIES:

· Attend regular staff meetings and conferences.

· Undertake other reasonable duties, commensurate with this post, as may be required.

· To be aware of and committed to the promotion of the agency’s values, mission and diversity statements in both employment and service delivery.

· Provide information according to the Welsh language policy.

· Promote and maintain a customer focus.

· Contribute to the Agency overall strategic business plan.

· To work within the agency’s guidelines and procedures.

· Support the smooth running of the office.

· To adhere to Health and Safety legislation and the Agency policies and  procedures in relation to Health and Safety

IN THIS JOB YOU WILL NEED

· Understanding of hospital pressures and experience with working hospital with discharge teams.

· Experience of leading and promoting delivery of a project with the ability to be front facing within a hospital environment.

· Significant experience in casework, support work, community work or a related field

· The ability to combine your knowledge and expertise with a person-centred mindset.

· Assessment skills, perhaps gained from professional training or experience.

· Problem solving skills - having a flexible approach to finding solutions that  maximise independence and choice.

· You want to work in a value led organisation and recognise yourself in the agency’s core values.

· You have a ‘can do’ approach, remaining focused and calm under pressure. You   look for solutions which keep the processes moving because your priority is to ensure our clients receive a high-quality service.

· Excellent listening skills in order to be able to design solutions around peoples’ wishes.

· Skill in organizing resources and establishing priorities.

· Time and workload management skills – being able to plan ahead and manage multiple and competing priorities.

· Clerical, word processing, and office skills.

· Strong interpersonal and communication skills and the ability to work effectively with a wide range of people in a diverse community.

· Work co-operatively and enable other members of the team to work to the best of their ability.

· Knowledge of the Welsh Government 6 goals to Urgent and Emergency Care 

· Knowledge of the Social Services and Well-being (Wales) Act 2014 and The Well-being and Future Generations Act (Wales) 2015

DESIRABLE:

· Up to date knowledge of welfare benefits.

· An understanding of the needs of older people.

· An understanding of housing issues.

· Trusted Assessor status, or the willingness to achieve it.

· A qualification in energy awareness (e.g. City and Guilds level 3) or experience of domestic energy advice.

Service Lead

Job type - Full -time

Hours - 35 (plus 5 hours paid lunch break)

Salary - £35,235 per annum

Location- Caunton Avenue, Nottingham

Are you a person-centred leader who thrives on getting the best results possible?

Do you hold a passion for empowering young people who have multiple, and complex needs due to their experiences to achieve self-actualisation?

Do you have experience of leading supported housing services, with proven experience in safeguarding in a supported housing environment?

If so, we have an exciting opportunity for a Service Lead to join us, managing our Nottingham Young Person Supported Housing Service based in Nottingham City; providing accommodation and support to 80 young people.

To be considered for this role you must have the following requirements: -

·be able to demonstrate extensive knowledge of supported housing services and /or housing management services to a range of service user groups presenting with a range of complex needs.

·be able to prioritise tasks effectively; ensuring the team are supported, Service Users needs are prioritised and contractual KPI’s are met.

·You will need to be adaptable and highly organised to balance your time. You will champion relationship mapping in your region, including developing links with supporting agencies.

·You will need excellent people skills, which will be inclusive of problem solving, and both written and verbal communication skills.

Be confident in quality risk assessment, risk management and provision of holistic support.

We are looking for:

Someone who can lead and manage a team of Support Workers and Housing Management workers to deliver high quality, effective supported housing services to young people that meet their needs and meet contractual requirements and financial targets. Reporting to the Area Manager.

Duties and responsibilities include but are not limited to: 

- Effectively lead and deliver services which comply with the regulatory framework.

- Ensuring your staff team understand and meet the agreed financial standards on voids, arrears and re-lets

- Managing the rota and on-call arrangements.

- Lead team by example by upholding Nacro’s values and behaviours and translating those into everyday activity.  

- Ensuring safeguarding and risk management is a key part of our support work and that any safeguarding alerts and/or incidents are safely managed. Be the accountable Safeguarding lead for the service.

- Meeting service quality standards and ensuring your team are adhering to all operational and policy standards.

-Ensuring all service user support and safety plans are in place.

- Take responsibility for the communication of organisational and local messages through regular and effective team meetings.

• Set clear objectives and performance targets for each direct report using the appraisal process and monitor through 

Car driver needed.

DBS check will be required for this role 

For Details of the full role profile please click 

For Details of Nacro's excellent benefits click

 Please Apply online

We have an exciting opportunity for an Independent Domestic Violence Advisor to join the Domestic Abuse Specialist Service in Brighton & Hove. This role is full time working 37.5 hours per week on a fixed term contract until 31st March 2025. The role is offered on a hybrid basis working between home, the community and our office in Brighton.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on trauma-informed support and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your Birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This hybrid role is based in Brighton & Hove with home-working and at least 1 day in the office, you will also need to travel within the local area to meet clients and attend meetings. As an IDVA you will:

• Support the empowerment of survivors by assisting them to recognising the features & dynamics of domestic abuse
• Hold a caseload, prioritising high risk cases & providing a pro-active, short to medium term crisis intervention service
• Conduct comprehensive needs and risk assessments to provide individualized support plans, advocacy, practical support & information
• Participate in the Multi-Agency Risk Assessment Conference (MARAC)
• Use a person-centred, survivor-focused approach, being mindful of the effects of trauma & additional barriers to access that individuals may experience
• Work in partnership with both internal & external stakeholders to ensure that victims' & survivors' needs are met
• Assist in delivering training, and provide consultancy and advice to other agencies as required

You will need:

• An understanding of domestic abuse & its impact
• Kowledge of risk assessment, safety planning & risk management
• An understanding of safeguarding issues & the legal responsibilities surrounding these
• Experience of delivering services to vulnerable people
• Experience of working within a multi-agency and legislative framework
• Ability to manage a complex caseload, prioritising work effectively
• Knowledge of criminal and civil justice remedies
• Ability to self-reflect, identify own needs, and put in place effective self-care strategies

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.

We looking forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Make a real difference to the lives of people with disabilities.

“Being a ASM gives me such job satisfaction I love working as a team with both my manager and volunteers and have learnt so much in this totally new job role.” - Llandudno Assistant Shop Manager

“What a fantastic company to work for, Scope keep us connected” – Leek Shop Manager

Would you like to work at the heart of your local community? Are you able to inspire a team of brilliant volunteers? Do you have retail or customer service experience and are looking for the next step in your career?

If you answered yes to these then we have the perfect opportunity for you.

 

About the role

As Assistant Shop Manager at Scope's Torquay shop, you’ll work alongside the Shop Manager, and use your creativity and flair to flourish in our retail environment. You will be able to use your creativity and flair to flourish in our retail environment. Our retail roles are full of variety, and every day is different! One day you might be generating and processing stock and designing an eye-catching window display. The next day you might be recruiting and training our wonderful volunteers. Every day there will be a different challenge that you’ll find extremely rewarding. You may also deputise and be responsible for running the shop when the shop manager is absent. A great attitude and willingness to learn are just as important as relevant experience.

About you

You’ll be a dedicated team player with a strong work ethic and committed to providing excellent customer service. You do not need specific retail experience. But we do ask that you are business minded and have worked in a fast paced, service environment where you put the customer’s needs first. You’ll also need to showcase a great attention to detail, solid IT skills and have a creative eye for displays. You will also demonstrate an appreciation of Scope’s values and ambition of achieving Everyday Equality for disabled people.

About working in our shops

Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. We focus on sustainable fashion and engaging with local communities. We lead our volunteers to deliver a great colleague and customer experience. And we raise much needed funds to deliver Everyday Equality for disabled people and their families.

Permanent - 21 hours per week.

Location - Scope's Torquay shop - 120 Union St, Torquay, TQ2 5QB

Shop hours

It’s important for you to know that Scope Charity Shops are open every day, so some weekend and Bank Holiday cover is needed. We work 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.

 

Our values - pioneering, courageous, connected, open, fair

By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.

Scope benefits

We encourage everyone to embrace our values of being open and fair, courageous, connected and pioneering. We believe hard work deserves reward and recognition and offer a wide range of benefits including:

• 35 days annual leave
• Flexible working (where we can)
• Company pension
• Excellent training and career development
• Strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues
• Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more.

Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We belong to one team, dedicated to achieving a society where all disabled people enjoy equality and fairness. Our mission is to achieve Everyday Equality for disabled people, and we campaign tirelessly to create change.

If you want to make a difference and become a Disability Gamechanger, we'd love to hear from you. Apply Today! 

Please note that successful candidates will be subject to an enhanced DBS check. 

LOCATION: Much Hadham, Hertfordshire

SALARY: £30,208 - £52,679 per annum

HOURS: 37.5 hours per week

About the role

We are seeking an organised and compassionate Speech & Language Therapist to join our therapy team. It is an exciting time to join St Elizabeth’s as we look to grow our offer and increase our admissions for 2024 and beyond. You will become part of a dedicated and talented multi-disciplinary team of staff, committed to supporting children and young people to develop and flourish in spite of their communication difficulties.

What makes this role different?

- Our Health Agency is made up of professionals committed to providing high quality, holistic person-centred therapy and support enabling people to maximise their potential
- We work in partnership with GP’s, Psychiatrists, and lead Neurologists from both Great Ormond Street and the National Hospital for Epilepsy.
- Our approach is goal orientated – looking at both needs and aspirations
- The Therapy team works with our Health, Education and Care colleagues all based on site to offer a fully inclusive programme of support and to give access to a wide range of therapies
- We are based in a beautiful countryside location in Hertfordshire

About you

We are looking for candidates with a positive approach and excellent professional skills. The successful candidate will have knowledge of potential communication and dysphagia challenges. You will also have knowledge of assessment tools and a range of appropriate therapeutic interventions relevant to our client group, who have a range of needs such as LD, ASD, PMLD and epilepsy.

This is a great opportunity for someone with a recognised Speech & Language Therapy degree, who is HCPC registered, to embark on a rewarding and fulfilling career within an organisation that does great work.

Why work for us

St Elizabeth's is a charity supporting children, young people and adult day clients with epilepsy and other complex medical conditions. Over the past 120 years, St Elizabeth's has grown and developed to comprise a non-maintained special School for both boarders and day students, a specialist Further Education College, domiciliary care for College learners, Supported Living in the community, a comprehensive Day Opportunities programme for adult day clients and 24-hour health provision provided by specialist nurses and therapists.

In addition to excellent staff training, our employees are also rewarded with various other benefits offered as part of your employment:

- From 25 days’ annual leave per annum plus bank holidays
- Eligible for Blue Light card
- Discounted gym membership
- Life Assurance
- Opportunity to pursue recognised qualifications of your own
- Free on-site parking
- Recommend a friend payment of up to £500
- Fully paid for DBS
- Contributory pension scheme - eligible employees are automatically enrolled after 3 months at 5% (3% employer contribution)
- Terms and conditions apply

How can you find out more?

To apply, complete an application form and upload an up to date CV on our website. All offers are conditional and subject to receipt of satisfactory pre-employment checks and references including an enhanced DBS check. Please note we are not on a public transport route. The salary range advertised is based on a full-time equivalent annual salary and appointment on the scale is dependent on qualifications and experience.

Applications will be reviewed and interviews scheduled on a rolling basis; therefore, we recommend that you apply sooner rather than later. We reserve the right to close an advert if we receive sufficient applications ahead of the deadline.

If you require reasonable adjustments at application or interview stage, please do let us know as soon as possible.

Equality, Diversity & Inclusion

At St Elizabeth’s we embrace diversity in all of its forms and aspire to create a diverse and inclusive working culture. We are proud to be recognised as an Investor in People and to hold Disability Confident status. We are an equal opportunities employer welcoming all applications from across the community.

Safeguarding

St Elizabeth’s Centre is committed to safeguarding and promoting the welfare of children, vulnerable adults and young people. The successful applicant will be required to undertake an enhanced disclosure through the Disclosure and Barring Service. Some of our positions involve regulated activity relevant to vulnerable children, adults and young people. It is a criminal offence for people who are barred from working in regulated activity to apply for roles that require them to work unsupervised with that particular group. Our vacancies are exempt from the Rehabilitation of Offenders Act 1974.

Registered Charity 1176777

#IND001

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Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for everyday equality for disabled people.

The Supporter Care Coordinator role sits within the Supporter Experience team, whose goal is to ensure that all Scope supporters, whether they are giving time, money, or voice, have the best experience each time they interact with us.

Permanent, full time 35 hours a week

Location: The role will be based at Here East Press Centre, 14 East Bay Lane, London, E15 2GW and individual must attend the office two days a week, the other three days can be from home, the office or both.

The role 

The Supporter Care team is the first point of contact for all supporter and donor queries, so you will be at the frontline, engaging with a variety of people contacting Scope. The role of the Supporter Care Coordinator is to ensure that each of these people feels appreciated, informed, and satisfied after engaging with Scope, leaving them feeling valued and committed to giving their ongoing support.

You will:

• Be responsible for handling incoming queries from supporters, across telephone, email, and post, as well handling outbound supporter service calls and other communications.
• Process donations from different channels and sources, thanking supporters in a timely manner and maintaining good records of these actions.
• Report to the Supporter Care Team Leader, and sit within the wider Fundraising team.
• Work closely with colleagues across the directorate, providing support in key periods, and contributing to overall fundraising income goals and an improved supporter experience.

For more information about the role’s responsibilities, and the skills and experience required please use the apply link to go to the full job description. 

About you

We are looking for someone who:

• Is highly motivated, with a commitment to providing excellent customer service. 
• Has experience working in a customer care or fundraising environment
• Enjoys working in a busy team
• Has a high level of attention to detail and exceptional communication skills.
• Is confident communicating directly with supporters and managing complex queries, all the while adhering to policies and procedures, and ensuring positive outcomes.
• Understands the charity sector and the invaluable role of our supporters and is therefore dedicated to providing the best supporter experience.

We ask you to show an appreciation of Scope’s values and our ambition of everyday equality for disabled people. 

Please make sure you explain in your application, with examples, how you can meet these important skills.

Our values - pioneering, courageous, connected, open, fair

By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.

Equality, diversity and inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

• 27 days holiday plus Bank Holidays
• Flexible, hybrid and remote working options
• Pay progression at 6 months and 2 years
• Company pension 
• Excellent training and career development 
• Strong colleague networks across disability, race and LGBTQ+
• Discounted gym membership, cycle to work scheme and much more.

If you want to become a Disability Gamechanger, we'd love to hear from you.

Click the apply button to create an account and complete your application form. 

We are delighted to be recruiting for a highly motivated, experienced and influential Fundraising Manager to be a key contributor in ensuring we continue to transform young lives through sailing and other opportunities.

As a member of our Senior Management Team, you will be responsible for managing the Fundraising Team in Poole and directing the activities of those in other ASF locations to generate income against set targets and develop new income streams, working collaboratively with the CEO and wider ASF team.

You will need to use your gravitas and well-developed influencing skills to nurture relationships and articulate the benefits of ASF work to key high value donors to leverage more sizeable donations. You will use your well-developed networks to further build our funding portfolio. This includes developing partnerships with corporate businesses and local communities.

Working collaboratively with the Growth and Performance Manager, The Operations Teams, Finance Manager and the Trustees you will demonstrate a proven ability to develop, write and deliver high quality applications and proposals for funding.

Planning, supporting and attending ASFs regular fundraising activities, events and dinners is a key requirement for the role.

If you have an understanding of the charity world and a proven track record of winning sizeable grants we would love to hear from you.

Benefits: 28 days annual leave including bank holidays, increasing with service, charity pension provided, branded work clothing, use of centre equipment and access to a range of watersports training & courses at a preferential rate.

Location: Poole (hybrid and flexible hours)

About the role 

Smart Works is looking to appoint a Head of London Service Delivery for 12 months, to start in September 2024. This is a maternity cover role for an established leadership role within the Smart Works staff team.

The Head of London Service Delivery is responsible for leading the delivery of the Smart Works service across London. Last year the Smart Works centres in London supported over 3500 unemployed women from across London, and the demand for our service is expected to rise significantly in the coming months.

By effectively leading and managing a team of nine, the Head of London Service Delivery will ensure Smart Works is well positioned to meet the growing demand for our services and maintain quality as the charity grows. They will ensure that every client who visits Smart Works leaves their appointment feeling confident and with the best possible chance of job success.

They will monitor performance against KPIs and will work with their team to ensure there is a steady flow of referrals, the volunteer community is engaged and supported and client feedback is consistently positive.

More broadly, the Head of London Service Delivery plays an important role in creating a welcoming environment and a supportive team culture in all three London centres. The successful applicants will need to build strong working relationships across the staff and volunteer teams, as well as with external partners and other senior staff working across the 11 centres across the UK.

If you’re experienced in programme delivery and passionate about supporting women, then this is an ideal opportunity for you.

Duties and responsibilities

Reporting to the Chief Operating Officer, the successful candidate will lead a range of activities including:

• Being responsible for delivering a quality, consistent service across all three London centres; this includes the delivery of virtual appointments
• Leading and developing the Service Delivery team working in London, ensuring strong performance against targets and KPIs and creating a supportive team culture
• Representing London in group forums, sharing learnings and best practice with other Smart Works centres
• Acting as a key public brand ambassador for Smart Works Charity in London, especially within the referral partner community
• Day-to-day management of the client CRM system in London, ensuring complete and timely data capture
• Accountability for the management, retention, development and growth of London volunteer community
• Safeguarding Officer for London and the Smart Works Group

Person specification

Essential Criteria

• Excellent interpersonal skills with an adaptable style to suit different people and situations
• Experience managing a team
• Comfortable working in a fast-paced, client-focused environment
• Proven record delivering results against ambitious targets and KPIs
• Strong experience leading change and delivering innovative solutions to complex problems
• An understanding of safeguarding requirements for a charity like Smart Works
• Confident public speaker, with experience of representing an organisation to external stakeholders

Desirable Criteria

• Experience working with and managing a community of volunteers
• Experience managing data collection and producing reports for senior staff and trustees
• Experience as a Safeguarding lead or Officer
• Understanding of the UK employability sector

General duties of a Smart Works staff member

• Work collaboratively and cooperatively with all team members and take an active part in staff meetings and discussions
• Adhere to our policies and procedures and be an ambassador for our charity
• Play your part in ensuring that each woman who comes through our door is treated with respect and empathy

Benefits, terms, and conditions

• Full-time role
• Salary of £38,000 - £40,000 depending on experience
• Monday-Friday with typical working hours 9 am -5 pm in line with centre opening Hours. Whilst occasional work from home days can be accommodated, due to the nature of the role, it cannot bedone remotely. We are happy to discuss flexible working
• The role will be based across all three Smart Works centres in London, with the successful applicant being required to regularly spend time in all three centres. The centres are located in Islington, Ladbroke Grove and Croydon
• There may be occasional evening and weekend work as the successful candidate will be part of the wider centre team, supporting with networking and key events support
• 25 days annual leave, plus bank holidays and additional discretionary leave between Christmas and New Year
• Positive working environment with investment in training and progression
• VIP access at Smart Works sales, events and pop-up shops
• All successful applicants must provide references and complete a satisfactory Basic DBS check

How to apply

Please submit a CV and answer the following questions by 5pm on Thursday 11th July 2024.

• Why do you want to work for Smart Works? (Max 350 words)
• What relevant experience do you have for the role? This may include experience delivering charitable programmes, working with volunteers, delivering against targets or lived experience of the services offered at Smart Works. (Max 300 words)
• How would you create a collaborative and supportive culture across the London Service Delivery team? Please be mindful the team works across three different sites in London (Max 350 words)
• Is there anything else you would like to share? (Max 250 words)

Closing date for applications 5pm Thursday 11th July.

First round interviews will be held virtually on Tuesday 23rd July, via Microsoft Teams.

Second Round interviews will be Monday 29th July, in person at our London Office. 

Role to start in September 2024.

Smart Works is committed to best practice employment practices, including reducing the burden for those seeking work. Smart Works will therefore reimburse reasonable costs of travel to interviews if required.

We do not use AI in any part of our recruitment process. Your application will be carefully considered by the People Team.

If you require any reasonable adjustments or alterations for the application and recruitment processes, please contact us about submitting a manual application.

Smart Works is committed to best practice employment practices, including reducing the burden for those seeking work. Smart Works will therefore reimburse reasonable costs of travel to interviews if required.

At Smart Works we will apply suitable measures to keep your information secure in accordance with our Privacy Policy (a current version of which is available on our website) We particularly welcome applications from black, Asian and minority ethnic candidates, disabled candidates, and candidates with lived experience of female unemployment as we would like to increase the representation of these groups at Smart Works.

Smart Works promotes equity, diversity, and inclusion in our workplace. We make employment decisions by matching the Charity's needs with the skills and experience of candidates. These decisions are made irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We are working in partnership with The Meath Epilepsy Charity, who are looking for an experienced Interim Head of Care, to oversee a large professional team and multi services that specialises in supporting and protecting people living with complex epilepsy and healthcare needs. 

The Interim Head of Care will oversee the care services, providing line management, guidance and advice in all areas of standards, legislation, CQC requirements, safeguarding and KLOEs, supporting the Registered Service Managers to deliver the best possible person-centred care in an enabling environment.

The Meath Epilepsy Charity, whose aim is to enhance the lives of people who have complex epilepsy and related disabilities, by ensuring they receive the support, expert care and encouragement required to build confidence, acquire new skills and maximise independence in their daily lives.

You will hold an appropriate Health & Social Care qualification, QCF Level 5, with experience of inspection processes with CQC and be able to ‘hit the ground running’.

You will demonstrate:

• Understanding of the fundamental standards and KLOEs, knowledge of the safeguarding regulations and required notifications to CQC.
• Ability to develop multiple teams to a high standard and achievement level, instilling a culture of performance and teamwork, and effective handling of employee relations issues.
• Excellent communication skills with the ability to communicate across all levels with internal and external stakeholders, including general public, trustees, professional bodies.
• Effective management of a number of services and multi disciplinary staff teams.
• Experience with Mental Capacity Act and DoLs and be able to guide and mentor managers through the process.
• Your ability to present KPI’s and adjust information sharing alongside trends and changes.

Ideally with 3 years in a senior management post in the care sector you will have previous experience in change management, the successful candidate will provide a strong management presence, developing people and practice, and establishing/modelling the positive culture of the company is fundamental to successfully carrying out this role.

For more information, please contact Louise Portnall, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Closing date: 12 July 2024. Please note that when a suitable candidate is found the role will close early, so please apply without delay.

Head of Operations (SECE Mind)

This is an exciting opportunity for a values-led individual to bring their organisational flair to an organisation delivering important services in South East and Central Essex.

Location: Southend-on-Sea (Hybrid)
Contract: Permanent, Full time
Salary: £38,000 - £45,000 per annum
Benefits:

- Auto-enrolment Pension scheme with 3% contribution from the organisation
- Opportunities for hybrid working after an initial embedding period
- Training and development opportunities
- Our commitment to providing wellbeing opportunities in support of staff, including an Employee Assistance Programme

Role Responsibilities:

As Head of Operations you will be responsible for ensuring organisational effectiveness by playing a pivotal role in overseeing various aspects of our operations, including governance, compliance, safeguarding, operations and team management, finance, human resources, IT, and administrative functions.

You will work closely with the CEO and senior management team (SMT) and will be responsible for ensuring the smooth and efficient functioning of our day-to-day operations, while contributing to the strategic planning and growth of the organisation.

Requirements:

You will need to have:

- Knowledge of the regulatory requirements for a charity.
- Experience of driving organisational strategy and managing change.
- Proven experience of leading teams and developing strategies to improve performance.
- Previous experience of management, co-ordination, preparation and delivery of financial information to stakeholders including Boards of Trustees.
- Experience of leading the financial and administrative operations of a charity.
- Highly numerate with previous experience of setting and managing budgets, management accounts and cashflows.
- Excellent administrative skills with rigorous attention to detail.
- Ability to work collaboratively and transparently as part of a team and provide support for colleagues.
- Excellent people management skills.
- Excellent verbal and written communication skills.
- Strong commitment to equality of opportunity and the ability to bring this to the forefront in a professional context.

Eastside People is supporting South Essex and Central Essex Mind in the recruitment for this role.

Before you make an application, please download and read the SECE Mind Candidate Information Pack.

Please note that we will focus on your demonstrable experience and potential in the areas listed under the Person Specification and do not expect candidates to have experience in all responsibilities outlined in the Job Description.

We want you to have every opportunity to demonstrate your skills, ability, and potential. Please contact us if you require any assistance or adjustments so that we can help with making the application process work for you.

About South East and Central Mind

We are South East and Central Essex Mind (SECE Mind). We support people to live well in their communities and at work. We are passionate about change. We find innovative ways of supporting everyone to develop their potential by providing advice and support. We are working together for a common social purpose, sharing responsibility and accountability. We value working in partnership. We know that bringing together different perspectives can help find solutions to complex problems. We ensure that people experience better mental health. We are an independent charity and also an active member of the Mind network.

Closing date 12-07-2024

REF-214 878

Do you enjoy working alongside people from multiple generations, backgrounds and faiths?  Would you enjoy working in the agile environment of a small, ambitious organisation? We’re looking for a Baby Bank Manager who can inspire members of our Camden Hub to help us to give more young children across the capital the things they need to thrive.

At the site we collect and sort donations from generous local supporters, we welcome families to choose the things they need for their children, and we pack bespoke bundles that are sent out to families across London.

The role provides a brilliant opportunity to work alongside people from multiple generations, backgrounds and faiths all united by our shared goal. No two days will be the same, but every day you will feel the difference you are making.

The main things we’re looking for is experience of project and team management, plus a passion for our cause.  We welcome applicants from across different sectors; for example you might have worked in the corporate sector, perhaps in a start-up or as an events manager or in production and are now looking to use your skills in the third sector.