Partnerships jobs

Job Title: Hackney Paid Peer Supporter

Salary: £25,207 FTE (£15,124,20 pro-rata)

Hours per week: 21 hours 

Contract: Fixed Term contract until 31st March 2026

Location: Homerton Hospital, Hackney Borough Based

Benefits: NCT membership with access to exclusive benefits, pension  scheme, 30 days annual leave plus 8 bank and public holiday.

About us

NCT is a charity with a clear mission: to support people as they become parents, through pregnancy, birth, and early parenthood.

With a 65-year history of transformative change, we are a vibrant community of volunteers, practitioners, peer supporters, members and advocates. We are the largest parenting charity in the country and over the decades we’ve supported millions of people on their unique journey into parenthood. 

While many know us for our antenatal classes, we also do much more. We campaign on issues that matter to parents, provide infant feeding support, and run thousands of free community events and activities led by our amazing volunteers. We also support families facing challenges like social isolation, feeding difficulties, and poor mental health. We offer support in communities, in hospitals and online. 

NCT is committed to social justice and equity. We are dedicated to being an anti-racist charity and believe that inclusion is everyone's responsibility. Being there for every parent requires bold action to challenge inequalities. By creating inclusive spaces and services that are built on collaboration and trust, we welcome and celebrate diversity and strive to meet the needs of the pregnant women, new parents, families and communities that we serve.

As the world changes and new challenges are thrown up for parents, our charity must change too. Join us now and be part of this journey, and ensure that every parent feels connected, confident and safe. 

About the role

Our Hackney Parent Support project is commissioned by Hackney Council, to offer infant feeding support across the region in both community and hospital settings and parenting courses for families throughout the Hackney region. The support is delivered by staff and volunteer peer supporters.

We are seeking a capable Peer Supporter who will support parents at Homerton Hospital and at various community settings in Hackney. This role will mainly be based between Homerton hospital and out in the community (expenses will be reimbursed).

You will be responsible for offering infant feeding support for parents within Homerton Hospital and the community. Some of the key responsibilities of the role include:

• Providing breastfeeding support to families on the wards at Homerton hospital and community settings within Hackney.
• Support in delivering inductions for volunteer peer supporters.
• To report any concerns or additional support needs of women to the NCT management team and/or Infant Feeding Lead for referral onto partner agencies as appropriate. 
• To attend regular supervision/support sessions.
• Having a good working knowledge and understanding of the local demographics in the Hackney area and ensuring all support is accessible and inclusive.
• Ensure that data collection and feedback is collected in a timely manner in an inclusive way.

You must have good communication skills and be able to build relationships and create a rapport with a wide range of people easily. This is a large project and covers multiple locations so you must be able to confidently prioritise your own work, be highly organised and able to work independently.

Being able to make decisions and respond appropriately to our staff, peer supporters and parents and other external stakeholders is essential, alongside good IT skills– including Outlook, Word and Excel – and you must have good attention to detail.
 
It is essential for this post that you undertake the training to become an NCT Breastfeeding Peer Supporter. This requires experience of giving breast milk. The training can be undertaken within your working hours.

The role is 21 hours per week which will be predominantly Monday to Friday within the working day, however, will include occasional evening and weekends. This role is mainly based at Homerton Hospital and at community settings across Hackney.

About you

• Are you willing to undertake our Peer Supporter training? (Requires experience in giving breast milk)
• Can you work at pace and juggle a number of different priorities?
• Are you passionate about supporting families to reach their parenting and feeding goals and contribute to their positive wellbeing?
• Do you want to join an amazing Charity that supports parents across the UK?
• Would you like to be part of an amazing team of passionate staff?

What we offer

We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support.

We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity. We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process. 

We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability. 

The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment. 

Closing date: 24th April 2025 at 23:59

Interviews: Week beginning 27th April 2025

Barnardo's are commissioned to deliver the services in the Children and Family Centres in Warwickshire in partnership with a wide variety of agencies offering activities to children, young people and parents/carers. Rugby Children and Family Centres are recruiting for an Early Years Practitioner to deliver a range of services including 1:1 support, groups activities and courses. Our work is all about making the biggest impact during the journey of a child's life.

 The service aims to offer sessions during the day, after school and on weekends. 

The Early Years Practitioner will join an experienced team delivering activities at our 3 centres and all our outreach sites in Rugby and the surrounding borough. This role is a part time role for 19.5 hrs per week (all year round)

This post requires a good knowledge and understanding of the EYFS and child development. Experience of working with the 5-19 yr age groups (up to 25yrs for SEND) would also be an advantage. 

We are looking to appoint an experienced EY Practitioner.  This is a busy and varied role where you will be required to work autonomously or as part of a team to deliver a range of services within the community. You will help to:

•  Offer fun and engaging activities to support children to develop positive social and emotional skills.
• Build positive relationships with parents/ carers.
• Hold sometimes difficult/ challenging conversations with parents.
• Offer advice and support, or signpost and refer parents to the most appropriate service.
• Support Service to deliver offer to support KPIs

The postholder will be required to be flexible to work across the Rugby Borough locality, as outreach work is a significant and regular part of the EYs team's work, an ability to travel and transport resources throughout the locality  to meet the requirements of the role is essential.

Additional Information:

Please include as much relevant detail in your application to demonstrate how you fulfil the requirements of our job role, as outlined above and in the Job Description/Personal Specification.Experience can be from previous employment, education, training, volunteering etc. Please refer to the job description, person specification and role addendum when completing your application.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values.  We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. 

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay. 

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours.  More details on Barnardo's pay framework can be found upon application. 

Benefits

Workplace Offer: What it means for you

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
• The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• 20% discount at Barnardo's stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Learning and Development offer

*T&C's apply based on contract

About Barnardo's

As an Evaluation and Learning Manager you will lead on ensuring that rigorous evidence is  systematically used to drive impact for people living in Lambeth and Southwark and  to advance the emerging field of urban health. To achieve these aims, we provide expertise, set standards and lead the design and development of approaches to be increasingly rigorous and consistent, whilst pragmatic. We work closely with colleagues across several teams as well as external providers, and need to design our approaches thoughtfully, whilst keeping up momentum and focus. You will be skilled in multiple stakeholder management and have demonstrated ability to implement and improve meaningful evaluation and learning for complex and experimental interventions and programmes. 

Key Responsibilities

Impact on Urban Health  

• Lead on providing technical evaluation and learning advice and  support to Programme Colleagues  and our funded partners for the Health Effects of Air Pollution and Children’s Health and Food programmes, with guidance from the Head of Programme Evaluation. 
• Ensure evaluation and learning activity within programmes  meets the strategic objectives of each programme, and is high-quality, equitable and inclusive. 
• Work closely with programme and influencing colleagues to  ensure that evaluation and learning approaches within each programmeare designed with our internal and external evidence needs in mind, so that insights are useful for both internal decision making and external influencing. 
• Advice  programme teams  on the commissioning and effective management of external  evaluation and learning partner support. 
• In collaboration with the Learning team, support programme teams with developing and implementing  evaluation learning practices, so that insights inform internal decision making and external influencing. 
• In collaboration with Data, Evaluation and Learning team colleagues, build the evaluation and learning skills and capabilities of programme colleagues.  

Evaluation and Learning Team responsibilities 

• Co-ordinate and contribute to  the development of evaluation and learning tools  resources and systems. 
• Lead and  support team initiatives as appropriate, such as networks of external partners focused on sharing learning. 
• Support cross-programmatic evaluation and learning alignment across Impact on Urban Health. 
• Develop personal expertise in urban health evidence. 
• Play an active role in staying up to date on evaluation and learning methodologies and approaches. 

Skills, abilities, and attributes: 

• Ability to translate strategic priorities into practical steps. 
• Structured approach to task implementation and managing priorities. 
• Excellent written and verbal communication skills. 
• Collaborative team-player. 

Knowledge, experience, and qualifications: 

Essential 

• Extensive experience of leading social research and evaluation and learning design and implementation in social sector context 
• Expertise in either, or both, quantitative and qualitative research methods 
• Expertise in adapting evaluation and learning methods and approach to different contexts and types of intervention, and size/scale of projects 
• Experience of leading and managing high volume of activities and relationships. 

Desirable 

•  
• Experience of leading learning processes or implementing evidence-based changes to strategy or intervention delivery. 
• . 
• Experience of successful partnership working with a range of external organisations, whether in an advisory capacity, in a funding relationship, and/or with joint delivery responsibilities. 
• Experience of working in a community, charity or social enterprise context with an understanding of the barriers that are commonly experienced in implementing evaluation or learning practices and how to overcome them. 
• Experience of designing and implementing evaluation and learning processes in a funding organisation.  
• Expertise in synthesising and sharing complex findings which are clear, succinct and actionable. 
• Knowledge of urban health context, health inequalities or social determinants of health interventions. 
• Understanding of systems change principles and/or place-based intervention. 

Benefits

• Up to 12% employer pension contributions
• Annual personal development budget
• Annual health and wellbeing personal allowance
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme

The responsibilities of this role are not exhaustive, and you would be reasonably expected to undertake other responsibilities that are commensurate with the level of your role.  

(NB - Please note this role is a 12 month FTC and is offered on a 0.9 FTE basis - so salary is ro-rata'd to £45,000)
Interviews for the role will be held on Tuesday 29th and Wednesday 30th April. We are ideally looking for someone to start on Monday 16th June but there will be some flexibility around this).

Deputy Head of Service for Performance and Quality

We have an exciting opportunity for an experienced data and analytics professional to join the Performance team in London.

Are you ready to make a different in a values-driven organisation? 

Can you transform varied data into meaningful insights and communicate effectively with diverse audiences to enhance organisational performance? 

Do you excel at applying critical thinking to evaluate service delivery models and drive systemic change to improve outcomes?

If you are passionate about using data to tackle complex problems, improve systems and shape strategic decisions, we want to hear from you…

Position: 6045 Deputy Head of Service for Performance and Quality

Location: Greater London/Hybrid

Hours: Full time 37.5. Monday to Friday 9am - 5pm 

Contract: Permanent

Salary: £46,702.25 per annum 

Allowance: London weighting

Closing Date: 25th April 2025. We reserve the right to close this vacancy early, if enough suitable applications are received. 

The Role

As a Deputy Head of Service for Performance and Quality, you will:

• Proactively analyse data from diverse sources, transforming it into powerful and useful insights for the service

• Produce management information, impact analysis, service modelling and customer-focused performance tools

• Monitor service performance and identify risks to support and enable data-driven decision-making and continuous improvement

• Be a key member of a multi-disciplinary network of experts within the London Management Team

• Work in partnership with key stakeholders across London’s criminal justice system such as the Mayor’s Office for Policing and Crime (MOPAC), London’s Police forces and the Ministry of Justice (MoJ)

Regular tasks will include:

• Producing monthly and quarterly reports for funders to evidence KPIs; identify trends, risks and service improvements

• Developing and iterating analytical pipelines to deliver high quality insight on service performance

• Meeting with front-line teams to explore service delivery and performance data

• Delivering insights and actions to stakeholders regarding service effectiveness

• Identifying areas of the service where data science and emerging technologies can be applied to improve efficiency, such as AI

• Collaborating with data professionals across the national data function and within MOPAC’s Data and Insight function

About You

You will need:

• Experience using either Python or R to bring data together from diverse sources and prepare for analysis using cleaning and preparation techniques

• Extensive practical experience of using innovative platforms for data visualization including R Shiny, Power BI and/or Tableau

• A degree or equivalent professional experience in subjects such as Statistics, Data/ Computer Science, Economics, Public Policy, or the Sciences would be desirable

Please see the attached Job Description and Person Specification for further details once you apply. 

In Return…

Benefits include:

• Flexible working options including hybrid working

• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays

• An extra day off for your birthday and options to buy or sell annual leave

• Pension with 5% employer contribution

• Enhanced sick pay allowances, maternity and paternity payments

• High Street, retail, holiday, gym, entertainment and leisure discounts

• Access to our financial wellbeing hub and salary deducted finance

• Employee assistance programme and wellbeing support

• Access to EDI networks and colleague cafes

• Cycle to work scheme and season ticket loans

• Ongoing training and support with opportunities for career development and progression

About the Organisation

This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. 

As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition, which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best.

You may have experience in areas such as Deputy Head of Service for Performance & Quality, Data, Data Analyst, Head of Service for Performance & Quality, Director of Service for Performance & Quality, Deputy Director of Service for Performance & Quality, Research. #INDNFP

Please note this role is being advertised by NFP People on behalf of our client.                 

The Noah’s Ark Charity supports the Noah’s Ark Children’s Hospital for Wales in providing world class care, helping to ensure the best outcome and experience possible for children and their families.

Scope of role

The digital marketing officer is a new role within the communications and engagement team, reflecting the charity’s strategic ambitions to shape and improve our digital approach.

We are a friendly, creative, and supportive team, responsible for raising awareness, demonstrating impact,  growing the brand and supporting both our  fundraising colleagues and our committed community of fundraisers, donors and volunteers to raise as  possible in aid of our nations children’s hospital.

As digital marketing officer you will play a key role in developing and implementing our digital strategy, working closely with the fundraising and wider comms and engagement team to deliver tangible results.  It is also an exciting time to join our team, as this role will begin at a critical point in the redevelopment of our website. The digital marketing officer will play a vital part in the ongoing rollout of the site.

Working closely with the wider charity team, this new position offers a real opportunity to help develop and grow the charity’s positive impact on the lives of children and families.

Person specification

We are seeking a digital marketing officer with extensive experience in a digital marketing role, including SEO, paid search and display advertising, paid social media and email marketing

This is a great opportunity to join a small but highly motivated team.

For the full person spec and job description, please see our website.

Family Support Coordinator

£22,000 pa + benefits (including company car, 25 days annual leave, and pension)

London & the South East

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

We are looking to appoint a Family Support Coordinator to support our care teams in delivering a high-quality family support service in the region, working with families and professionals to ensure the families we support have access to the services they need.

Reporting to the Family Support Manager and working in partnership with health, education, and social care professionals, you will take responsibility for sourcing practical goods and services in the region, applying for grants and benefits, as well as working with other charities or community providers to obtain goods, equipment or funds for families that Rainbow Trust do not provide directly.

Having worked in a stressful or emotionally-demanding environment with an understanding of the complexities of working with children and families, you will have a genuine interest in building supportive relationships and strong networks with other organisation to provide meaningful assistance to the families we support.

What we’re looking for:

· Professional experience of working in an administrative or coordinator role - applications will be particularly welcome from those who have provided services in a health, social care, youth or education setting within a charity environment.

· A friendly and socially-focused approach – you have strong interpersonal skills with the ability to interact and develop effective relationships with a wide range of people, you enjoy helping others.

· Well-organised, with a high level of attention to detail – you work well within established systems, produce high quality work and can manage multiple priorities simultaneously.

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident MSOffice user.

· A persuasive and open communicator, you are inclusive in decision-making and are able to build and maintain strong working relationships with external organisations and networks.

· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We have a range of fantastic benefits that we offer our employees, this includes.

• Flexible working hours to balance home and working life

• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

• Company car for front line care posts

• Access to the Blue Light Card Scheme, and other rewards and discounts

• Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus

• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

• Pension scheme where we contribute 5% of your salary and you contribute at least 3%

• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

• Robust training and development programmes to support your learning and growth

We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website.

We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.

Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please visit our website via the link and apply online.

Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.

We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.

We're looking for 3 kind, compassionate and resilient Support workers to join our Learning Disabilities service in Langley.

£28,808.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Healthcare Cashplan through our partner Healthshield
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. In some services, this will include providing physical, domestic, emotional and social care. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.
The role involves working with clients with complex needs in a rota system that includes early, late sleep in, weekend and bank holidays

What you'll do:
- If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Participate in the support planning and risk management, as facilitated by the lead Support Worker
- Carry out security duties to ensure the safety of the customers and premises
- Monitor the CCTV throughout the shift
- Enable customers to make full use of community facilities by providing support as directed
- Carry out support duties to enable customers to integrate into the community including e.g. accompanying the customer to attend benefit agency appointments and meetings, go shopping, to enquire at colleges about possible courses, to visit various public amenities
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Flexible
- Open to feedback and self development
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem

What you'll bring:

Essential:
- NVQ Level 2 or equivalent or experience within charity/social care sector

Desirable:
- Experience in working with people with Learning Disabilities and Autism

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job description

Following the return of our co-founder Becca Dean MBE as CEO, we're excited to be recruiting for several new roles as we move into the next chapter of our journey. Having recently celebrated our 12th birthday, we're more determined than ever to reach even more girls and young women, and we’re building a brilliant team to help us do just that. If you're passionate about empowering the next generation, we’d love to hear from you.

THE ROLE

This is a senior leadership role at The Girls’ Network with strategic and operational responsibility for the successful delivery of our mentoring and ambassador programmes. You will lead a geographically dispersed, home-based programme team, ensuring high-quality, girl-centred delivery that meets our organisational goals and supports our long-term impact. As the charity’s Safeguarding Lead, you’ll oversee safeguarding strategy and decision-making, and play a vital role in championing best practice across the organisation. You’ll also be accountable for the mentor journey - from recruitment and engagement to retention, and act as our in-house expert on mentoring and impactful interventions for girls and young women. With a strong focus on continuous improvement, innovation, and data-driven decision making, this role is key to shaping and evolving our programme offer to meet the needs of the girls we serve.

Key Activities

Programme Delivery

• Operational ownership and accountability for the successful delivery of The Girls’ Network programmes, in line with our strategic aims and operational targets.
• Ownership and accountability for operational safeguarding decision-making in relation to programme delivery.
• Leadership of implementation and compliance of processes and procedures in the programme team, to ensure best practice, quality and consistency.
• Be accountable for our volunteer mentor community, including the mentor experience, engagement and retention. Ownership of our mentor recruitment retention strategy and ongoing activity.
• The organisation’s subject matter expert in relation to mentoring programmes and impactful interventions for girls and young women more widely, to inform the work we do.
• Ownership of data utilisation for effective ongoing monitoring and evaluation of the programme, to inform continuous improvement and progress to enable reporting to key stakeholders, including the CEO and trustee board.
• Oversight of the Ambassador Programme, including developments and enhancements to our delivery, in line with our strategy. This includes improved integration of the ambassador community to the rest of our programmes, enabling wider participation and great long-term impact.

Design and Development

• Develop and implement the programme’s operational delivery plan, in line with broader strategic objectives.
• Introduce an effective way of making iterative programmatic changes to enable continuous improvement and ensure we deliver a programme of consistently high quality, that remains current and flexes to the needs of the girls we support.
• Ensure a girl-centred approach to all programme delivery and development.
• Work closely with the Fundraising team to align partnership activities, managing high profile relationships relevant to the programme and identifying opportunities for joint-working and income generation.
• Identify needs and opportunities for innovation and growth and pilot new programme elements to deliver impact and, when appropriate, revenue

Team Leadership

• Effective leadership and direction of a programme team who are entirely home-based and widely geographically dispersed.
• Line management of senior members of the programme delivery team, the Programme Co-ordinator and MERL Manager.
• Foster a team environment in-keeping with our organisational values.
• Ownership of the professional development of programme delivery team members. This includes enabling new members of the team to have the tools to deliver effectively, as well as the ongoing development of existing staff.
• Ownership of recruitment of programme team roles, with support from the People & Culture Manager.

Safeguarding

• Named Safeguarding Lead for the charity with ultimate accountability for Safeguarding decisions.
• Working with Safeguarding Officers, ensure policies are kept up-to-date and reflect best practice.
• Review any key training and material, especially that which is shared externally.
• Ensure all staff and trustees undergo the appropriate training needed to meet their safeguarding responsibilities.
• Overall responsibility for the safeguarding phone, and any rota established for this.
• Management and training.

Wider organisational objectives

• Advocate and promote The Girls’ Network at every opportunity - for example, through local media, PR activities and social media.
• Build relationships across the organisation and outside it, always embodying and role-modelling the charity’s strategic direction and key messages.

WHAT YOU WILL BRING TO THE ROLE

Essential skills, knowledge and attributes

• Someone who embodies The Girls’ Network values and can provide inclusive, supportive and effective programme and team leadership.
• A high-performing senior manager of programmes, people and projects.
• Demonstrable experience of effectively managing, motivating and developing a diverse, home-based team.
• Highly proficient in operationalising strategy, with proven impact, including undertaking piloting new approaches and adapting delivery to drive improvement.
• Someone who is comfortable with change as we develop and adapt our programmes and target operating model, moving towards the aims of longer-term strategy, which may mean some flex in the roles and responsibilities of the programme team.
• Experience of successfully growing, developing and maintaining a portfolio of programmes either in a charity, education, or comparable setting.
• A highly effective communicator, both in-person and in writing, capable of representing The Girls’ Network in a variety of settings and with a variety of stakeholders, including those in very senior positions.
• Experience of managing budgets and reporting against expenditure.

Please visit our website for the Candidate Pack and details on how to apply.

Job Title: Peer Supporter - Hartlepool

Salary: £22,222 (FTE) (£9,523.71 pro-rata)

Working Hours: 15 hours Per weeks

Contract: Fixed Term Contract until 31st March 2026, extended subject to funding

Location: Hartlepool Borough and University Hospital of North Tees

Benefits:NCT membership with access to exclusive benefits, pension scheme, 30 days annual leave plus 8 bank and public holiday.

About us at the NCT

A lot of people know NCT for our antenatal classes, and we want to continue to support as many parents and families as we can to access evidence-based information. But we are also much more than this. We are a charity that campaigns on the issues that matter to parents. We run breastfeeding and infant feeding support, provided by specialist counsellors. We run thousands of free community activities and events across the UK, led by our fantastic volunteers and peers. And we support women and families facing specific challenges, such as social isolation, feeding difficulties or poor mental health.

Our Hartlepool Infant Feeding and Perinatal Mental Health Peer Support projects are commissioned by Hartlepool Council, to offer infant feeding support across the region in both community and hospital settings and perinatal mental health peer support for families throughout the Hartlepool community. The support is delivered by staff and volunteer peer supporters.

We are seeking a capable Peer Supporter who will support parents at University Hospital of North Tees and at various community settings in Hartlepool. This role will mainly be based out in the community (expenses will be reimbursed).

About the Role

You will be responsible for offering peer support for parents within University Hospital of North Tees

and the community across Hartlepool. Some of the key responsibilities of the role include:

· Providing breastfeeding support to families on the wards at University Hospital of North Tees

 and perinatal mental health and infant feeding peer support in community settings across Hartlepool.

· Support in delivering inductions for volunteer peer supporters. 

· To report any concerns or additional support needs of women to the NCT management team.

· To attend regular supervision/support sessions. 

· Having a good working knowledge and understanding of the local demographics in the Hartlepool area and ensuring all support is accessible and inclusive.

· Ensure that data collection and feedback is collected in a timely manner in an inclusive way.

You must have good communication skills and be able to build relationships and create a rapport with a wide range of people easily. You must be able to confidently prioritise your own work, be highly organised and able to work independently.

Being able to make decisions and respond appropriately to our staff, peer supporters and parents and other external stakeholders is essential, alongside good IT skills– including Outlook, Word and Excel – and you must have good attention to detail.
 
It is essential for this post that you undertake the training to become an NCT Peer Supporter.

About you

· Are you willing to undertake our Peer Supporter training?

· Can you work at pace and juggle a number of different priorities?

· Are you passionate about supporting families to reach their parenting and feeding goals and contribute to their positive wellbeing?

· Do you want to join an amazing Charity that supports parents across the UK?

· Would you like to be part of an amazing team of passionate staff?
 
What we offer

We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support.

We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity.We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process. 

We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability. 

The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.

Closing date: 12pm 24/04/2025
 
Interviews: Week beginning 28/04/2025

Interview format: The interviews will be a mixture of open and competency-based questions, you do not need to prepare anything in advance.

Economist

Ref: REQ000888

5 Year Fixed Term Contract

Salary: £43,851- £56,386pa

Hours: 35

Location: Woking, Surrey GU21 4LL/Hybrid Working

This is a UK based contract and as such, you are required to have the Right to Work in the UK. We unfortunately do not have any opportunities available for sponsorship. Any offer of employment, if applicable, will be subject to receiving evidence of your Right to Work in the UK.

At WWF-UK we’re committed to an inclusive and accessible recruitment process. As a Disability Confident Employer, we acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to the Talent Acquisition team via our website.

About the role

We’re looking to recruit an economist to join our Policy Solutions Team, to lead our new flagship project: “Future Fit for a Just Transition”, a central part of our partnership funded with KPMG.  Driving forward a just transition to a net zero, nature positive economy and financial system is a key priority in our strategy, and this programme will play a central role in the delivery of our objectives in this area.  It will focus on international implementation of the transition, identifying best practices and challenges faced in different countries to facilitate shared learning, promote healthy competition, identify collaborative solutions, and hence speed up implementation. 

You will be responsible for leading the methodological development and delivery of the technical work underpinning the programme, collaborating with internal and external stakeholders. This will include scoping out and developing economic metrics of national level progress on the just transition to a net zero, nature positive economy, developing compelling and impactful knowledge products and undertaking international engagement on the findings.

You will lead research, compile data, produce reports, documents and briefings as well as commission and manage consultants as needed. You will both develop the content  and deliver the Flagship report, and use it to make the case for action and implementation to key stakeholders on proposed policy changes. You will also build links and strategic relationships with other organisations and other parts of the WWF global Network to promote and disseminate the work. Important will be the ability to create and provide diverse, relevant and impactful ideas for policy, and to involve communities affected by climate and nature loss in the process of policy development.

We’re looking for someone with:

· An understanding of how policy is influenced, both inside and outside Government.

· Experience of influencing key stakeholders including in government and the business community, changing opinions, practices and creating new models to deliver policy change and business transition.

· A degree level qualification in economics or relevant work experience in economic policy and analysis.

· Experienced researcher and commissioner of research, with experience of using economic analysis and quantitative methodologies, demonstrated by using evidence to analyse problems and come up with solutions.

· Strong communication, interpersonal and analytical skills.

Benefits, rewards & location

The salary for this role is £43,851- £56,386. We also offer a full benefits and rewards package including:

· Annual leave starting at 26 days a year, rising one day each year to a maximum of 31 days plus bank holidays

· Flexible working options

· 7.5% employer contribution to pension, increased to 10% with employee contribution.

· Training and development opportunities

· Regular wellbeing initiatives.

This role is hybrid and you’ll be required to be in the office 20% of your contracted hours. The job is based at our UK head office, the Living Planet Centre in Woking, Surrey. The Living Planet Centre is one of the greenest buildings in the UK, and you’ll hot desk among trees and gardens.

About WWF-UK

We’re a global conservation charity with hundreds of projects around the world and millions of supporters. 

At WWF-UK, we’re bringing our world back to life. Protecting what’s left is not enough – we’re now in a race to restore the natural world and prevent catastrophic climate change before it’s too late. And it’s a race we can still win. 

We’re courageous and passionate about fighting for the future we want to see – a world where people and nature can thrive. 

We were born out of passion and science, and for more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We operate with integrity, collaboratively and with respect for those we work alongside.

How to apply and the recruitment process

Please click on the link and apply via our website by completing the application form and submitting a copy of your up-to-date CV and a supporting statement to highlight what makes you a good fit for us.

Application closing date : 05/05/2025

Our policies and benefits reflect the importance of people being able to have a good work-life balance and being able to bring their ‘full self’ to work.

Kentown Family Support Worker

£23,000 annual salary plus Company Car (additional benefit of approx. £5K), 5% employers pension contribution and 25 days annual leave.

South Cumbria, Lancaster and Morecombe

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

We are looking to appoint a Kentown Family Support Worker to deliver a high-quality family support service as part of the pilot Kentown Children’s Palliative Care Programme, in collaboration with Kentown Wizard and Together for Short Lives.

Reporting to the Kentown Project Lead out of our Lancaster team base and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.

· A warm, inclusive approach to achieving goals quickly and correctly.

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We have a range of fantastic benefits that we offer our employees, this includes.

· Flexible working hours to balance home and working life

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· Company car for front line care posts

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Robust training and development programmes to support your learning and growth

We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website.

We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.

Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please visit our website via the link and apply online.

Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.

We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.

We're looking for 2 kind, compassionate and resilient Specialist Support Workers to join our Mental Health service in Tower Hamlets.

£29,500.18 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Healthcare Cashplan through our partner Healthshield
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Specialist Support Workers help to enable vulnerable customers living at the scheme to manage their tenancies, mental/ physical health and wellbeing and assist them to move to social housing within the community. It is a step-down service with a short licence tenancy up to 28 days.

The shift pattern for this role consist of: early shift 9am to 5pm and late shift 12pm to 8pm. Weekends and bank holidays 9am to 5pm

The contract for this role is expected to end: 31st March 2026

What you'll do:
* Undertake key-working responsibilities for a caseload assigned by the Manager
* Conducting regular flat checks and medication spot checks.
* Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
* Create support plans / risk assessment plans for providing appropriate services based on the assessment and reflecting the services and resources available
* Support customers to access local activities and services to maintain and improve health and well-being, avoid hospital admission, support to access and maximise welfare benefits
* Support customers to undertake activity of daily living (ADL), including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation and maintain their home.
* Link customers immediately with Green House to secure appropriate accommodation. Maintain regular contact with Green House.
* Develop and maintain links with all key agencies and service providers in the local community in Hackney

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
Relationship-building
- Empathy and respect for all individuals, with the ability to build relationships and understand people's motive and perspectives.
Motivation
- Committed to making a positive impact for individuals.
Adaptability
- Resilience and flexibility in changing circumstances, with the ability to work under pressure and deal with uncertain or unexpected outcomes
Communication
- The ability to collaborate with and influence a wide range of people in person and through written communication
Problem solving
- The ability to objectively analyse situations, using information and clear judgement to generate effective response

What you'll bring:

Essential:
? Worked in a customer care setting with transferrable skills.

Desirable:
? Up to NVQ Level 2/3 or equivalent.

? Past or present experience in providing support to people with mental health, Learning Disability, Substance misuse and Autism

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job description

Care & Support Digital Technology Officer

Location: Tottenham Hale, N17 (North London) with ideally 5 days per week in the office

Salary: £34,000 per annum

Closing date for applications: Sunday 27th April

Interviews: Tuesday 6th May, held in person

Do you have a strong background in digital technology within a care and support environment, and are keen to enhance care delivery and streamline operations at an organisation passionate about helping people develop independence and meet their personal goals and aspirations?

Charity People is delighted to be working with a fantastic charity to recruit a Care & Support Digital Technology Officer who will play a pivotal role in bridging the gap between digital innovation and care delivery.

With expertise in both the Care & Support sector and digital technology, the post holder will embed the implementation of the Sona Rostering Time Management system, support the development and rollout of a new Care Planning system, and provide first line support and assistance to the charity's staff and managers. The role requires a collaborative approach to ensure digital solutions streamline operations and enhance care delivery across the organisation.

About the charity

This is a forward-thinking and inclusive charity, working across ten London boroughs to support people with significant support needs to live with dignity and purpose.

The organisation's work is diverse, from supporting people to live independently in their own home and in supported accommodation settings, to providing short breaks and supported holidays.

As Care & Support Digital Technology Officer, your core responsibilities will include:

• Support teams across Care & Support (C&S) Service delivery to make the best use of technology in their work
• Collaborate with the Digital Technology team to design and deliver comprehensive guides for digital tools and systems, including Sona and the Care Planning system
• Assess the digital proficiency of staff and create tailored training plans to bridge skill gaps
• Act as the primary point of contact for C&S staff seeking support with digital tools, ensuring systems are used effectively to enhance care delivery, record-keeping, and operational efficiency
• Assist in testing and validation processes for technological systems to ensure they meet organisational requirements
• Provide first-line support for technical queries, escalating complex issues as needed
• Ensure the Care Planning system works smoothly and that care records are regularly reviewed
• Maintain the Care Planning system and support C&S Managers in auditing and reviewing care records
• Handle basic troubleshooting, resolves common systems' problems, and provides guidance to users on using systems
• Provide support during the migration to Microsoft 365
• Oversee the Digital Inbox, triaging queries for timely resolution or escalation
• Support the day-to-day administration of digital software platforms for C&S
• Participate in data cleansing and migration to maintain accurate and useful datasets
• Assist in refining system requirement specifications to align with C&S needs
• Configure and set up hardware devices for use with digital systems for the C&S services
• Attend regular meetings with Newlon IT to address support tickets related to C&S services
• Develop and update policies, procedures, and training guides to support the effective use of digital technology systems for C&S
• Document recurring issues and create self-help resources, FAQs, and troubleshooting guides
• Work closely with the Digital Technology and C&S teams to ensure systems meet operational and care delivery needs
• Liaise with SaaS providers to address complex queries and support system enhancements
• Build strong working relationships with C&S managers and staff to promote digital adoption and address challenges proactively

We'd love to see applications from individuals with the following skills and experience:

• Proven experience working in a Care & Support environment
• Strong background in digital technology, including implementing and supporting software systems
• Experience of using and integrating attendance management systems such as Sona Rostering Time Management
• Experience training staff and creating training materials for digital systems
• Experience in data cleansing, migration, and modelling activities
• Excellent understanding of care sector requirements, including rostering time-management shifts planning and compliance standards
• Strong IT skills, including proficiency in managing software platforms and troubleshooting technical issues
• Knowledge of system testing, validation, and ongoing maintenance
• Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical users
• Highly organised, with the ability to prioritise tasks and manage time effectively
• Strong problem-solving skills and a proactive mind-set
• Collaborative and adaptable, with a commitment to supporting both technical and care teams
• Attention to detail and commitment to maintaining accurate records
• Willingness to travel between sites and work flexible hours, including occasional evenings or weekends as required
• Understanding of safeguarding responsibilities and commitment to promoting the welfare of vulnerable adults

How to apply

To formally apply we will need a CV and Supporting Statement. If you would like to apply for this role or to have an informal confidential chat, please apply via the link below with a copy of your CV in the first instance or email Alice Wood at Charity People to find out more.

We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform Alice if you require any assistance or adjustment to help ensure the application process works for you.

At Charity People, we match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

Ref: WSA-251

Are you a proactive, efficient and collaborative individual with a proven record of working in services providing administrative support in a busy, pressurised environment?  Do you have experience of working in services which provide support to people who have faced adversity and disadvantage? 

If so, St Giles is looking for a highly motivated Administrator to who will be part of a multi-agency team providing person-centred support focusing on holistically addressing a range of issues faced by women referred by the National Probation Service.

About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.  

Who are we?
St Giles is an award-winning social justice charity using expertise and real-life past experiences to empower people who are not getting the help they need. People held back by poverty, exploited, abused, dealing with addiction or mental health problems, caught up in crime or a combination of these issues and others. We show people there is a way to build a better future for themselves and those they care about and help them create this through support, advice, and training. Our peer-led services form the backbone of our work, putting people with lived experience at the centre of delivery, design, and evaluation of support and services across the UK.

The Wise Group is a leading social enterprise working to lift people out of poverty. As an enterprise, we build bridges to opportunity for the most vulnerable in our society. Our team does this through mentoring support, employment, skills, and energy advice. Every day we support our customers into jobs, work to lift people out of fuel poverty, and help people coming out of prison to build a better future.  Our work is varied and underlying everything we do is a passion and commitment for social justice and a fairer society for all.

St Giles and The Wise Group came together to form a partnership with the aim of supporting the Probation Resettlement reforms by offering a high-quality service underpinned by staff who have lived experience and cultural competency. As a result, we have been awarded contracts to deliver Women’s Services for North Yorkshire, Cambridgeshire, Norfolk, Suffolk, and Durham. The service will provide holistic support to sentenced women in the community and those sentenced and un-sentenced in custodial settings.

About this key role

Our successful candidate will monitor and manage the receipt of referrals from Probation through the Customer Approved System (CAS) ensuring they are successfully assigned to Personal Wellbeing Coaches using the appropriate guidance and process, ensure all inputting is accurate and within agreed timescales, plus provide regular activity reports to the Personal Wellbeing Manager.  You will be the primary point of contact for all enquiries, external and internal to ensure communication channels are clear and effective, while also liaising with external stakeholders (e.g. Prisons), delivery partners, spot purchase providers and other agencies to arrange appointments, referrals, and generally ensure information exchanged is done in a clear, timely and effective manner.

Developing and maintaining an Estates log and diary to ensure the team always have an approved site to meet service users in mandated locations when needed and providing administration for meetings, including bookings, invitations and minute-taking, are also vital duties.

What we are looking for

• Experience of managing a case management system including inputting data and creating reports.
• Experience of working in services providing administrative support in a busy, pressurised environment.
• Experience of working in services which provide support to people who have faced adversity and disadvantage.
• Ability to develop and maintain means by which compliance with policy and procedure can be effectively monitored and reported on including financial expenditure.
• Ability to manage their workload including prioritising tasks and communicating with colleagues where delegation or allocation is required.
• Ability to create and communicate performance reports in a variety of formats.
• Ability to input data onto Customer Relationship Management Systems accurately and within agreed deadlines.

We positively encourage applications if you have previously worked on a client-led support project, have had personal adverse experiences such as homelessness, substance misuse, debt, involvement with gangs etc. This will include experience of the criminal justice system, having served a prison sentence, or still be serving a prison sentence in a prison. You will need to demonstrate how your lived experience supports your ability to carry out the role to the benefit of the clients we work with.   

Please note this role requires that successful candidates must undergo an Enhanced DBS check, on the basis that the post involves contact with vulnerable participants and colleagues, In addition to this, they must also undergo HMPPS vetting.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Closing date: 11 p.m. on 22 May 2025                     Interview date: 05 June 2025