Operations Support Officer Jobs in Home Based
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Acer Trust, an Oxfordshire multi-academy trust, is seeking a Finance Director to lead our fantastic finance team through the next stage of our Trust’s development. In the past year we have added two new schools into the Trust and restructured our finance and business operations to better support our schools. We are now looking for a strategic finance professional to embed our new structure and processes and help us to develop and implement a new financial strategy to support our next phase of development. This exciting and challenging role would suit an experienced Head of Finance or senior Finance Manager aspiring to grow into a Chief Financial Officer role in the future.
The successful candidate will bring together strategic thinking, exceptional people management skills and financial acumen, as well as an appetite for continuous improvement, to help us achieve excellence in our finance function. You will play a critical role in our Trust’s growth and development, ensuring that we remain financially stable and that school leaders and decision-makers have robust information with which to make financial decisions and achieve value for money.
Against a tough financial backdrop for all schools, and with some of our schools experiencing particularly challenging circumstances, you will work collaboratively with Headteachers, Business Managers and the Chief Operations and Finance Officer to embed a culture of financial prudence and facilitate creative solutions to these challenges. You will have the opportunity to apply your coaching and leadership skills to empower and develop our Finance Managers and their teams to work efficiently and effectively, providing excellent support to our schools and benefiting from opportunities for their own personal and professional development. In these and many other ways, your work will have a great impact our students, staff and wider communities.
In return, you will benefit from a supportive and challenging work environment and proactive investment in your own development. Acer Trust is committed to professional development, and we would welcome candidates interested in undertaking formal study (funded through the Apprenticeship Levy) and informal learning opportunities such as networking with sector colleagues. You will have the opportunity to be part of a dynamic and highly motivated team, to regularly interact with strategic decision-makers and to bring your finance expertise to the Trust’s strategic planning. As well as enjoying a vibrant and big-hearted working environment and career development opportunities, you will also have the opportunity to join one of the country’s best pension schemes.
This role would suit an experienced finance professional with a strong knowledge of schools or education finance and excellent leadership skills. You will also hold a finance qualification with a relevant body, such as ACCA, AAT, CIMA or CIPFA.
If you are looking for a varied and engaging role where you can further develop your strategic leadership skills, this could be the role for you! The post is full time and is paid at £60-65k (up to £70k for an exceptional candidate).
Please see attached the detailed job description and person specification for this role.
We reserve the right to withdraw this vacancy at any time ahead of the closing date if there is a good level of response. Therefore, we recommend you submit your application as early as possible. We also reserve to right to interview shortlisted candidates ahead of the closing date.
If you are shortlisted, we will take up written references before your interview so please provide permission for this and provide accurate phone and email contact details for your referees. One of your referees must be your current or last employer.
Safeguarding Statement:
The Acer Trust is committed to safeguarding and promoting the welfare of all children and expects all staff to share this commitment.Any offer of employment with The Acer Trust is subject to verification of ID and qualifications, satisfactory evidence of the right to work in the UK, health clearance, DFE and Enhanced Disclosure and Barring Check. The Acer Trust is an equal opportunities employer, and we welcome applications from candidates from all ethnic and community backgrounds. Please note that, for safeguarding reasons, this role is subject to an enhanced DBS check and other safeguarding procedures.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Purpose of the role
Are you passionate about providing grants to ground-breaking environmental charities around the world? This role offers the chance to develop and manage a portfolio of grants dedicated to this subject area. The broad themes of the programme are: the regulation and reduction of harmful chemicals and pollution; Protecting human health and biodiversity in environmental planning (including though promoting good environmental governance) and regulating harmful impacts of business and development projects. The Environment programme has a budget of approximately £7m in 2024.
Relationships and reporting lines
The Programme Officer will report to the Environment Programme Manager and will work closely with members of the Environment programme team, as well as the Executive and Deputy Executive Directors on matters of strategy. Additional key relationships include interaction with the Trustees, as well as collaboration with the Trust’s other programme officers and operations staff.
Working for the Trust
The Trust is committed to staff development. We offer various opportunities for staff to learn and develop, including an individual training budget, and management devoted to coaching and development of grant makers. We encourage staff to attend events such as conferences, expert and donor meetings, to keep abreast of the developments in the thematic and philanthropic fields.
The Trust is committed to being a good practice employer. We offer flexible working arrangements and are continuously reviewing staff benefits.
Main duties and responsibilities
The post holder will be expected to manage all stages of the grant making process, from invitation to application, award and reporting.
Programme Officer Duties:
- Making a contribution to the vision for and strategic direction of the Trust’s environmental grant-making portfolio;
- Identifying potential grant applicants by researching organisations in fields of interest to the Trust, networking and attending relevant events;
- Reviewing submitted applications, interviewing potential grantees, undertaking due diligence and preparing analytical reports and recommendations for Trustees;
- Reviewing reports submitted by grantees, evaluating and reporting on the impact of grants and signing off on grant payments;
- Managing the grant making pipeline to ensure efficiency of processes and an appropriate balance of recommendations across the Trust’s grant making meetings;
- Maintaining relationships and regular communication with grantees, including site visits and attendance at grantee events;
- Keeping informed of relevant developments including civil society activity, the regulatory environment and academic literature;
- Developing relationships with other donors and stakeholders in the field; and
- Representing the Trust externally at national and international conferences.
Other Duties:
- Carrying out similar duties for other programme areas as needed;
- Conducting research into particular thematic or funding related issues relevant for the Trust as needed;
- Such other duties as the Trust may reasonably require.
The client requests no contact from agencies or media sales.
Are you a visionary financial leader passionate about making a real impact? UK Youth is looking for an experienced Finance Director to lead the financial strategy and operations that support our mission to empower young people across the UK.
Purpose of the job
As Finance Director, you will oversee all financial aspects of the charity and lead long-term financial sustainability while advancing UK Youth’s mission. You will work closely with the Executive Team, Finance Committee, and Board of Trustees to deliver strategic financial leadership and ensure robust financial planning, forecasting, and reporting.
This role offers the unique opportunity to influence high-level decision-making and provide strategic insights that shape our organisation’s future. You’ll champion the finance team’s development, drive operational efficiency, and explore innovative financial solutions to ensure our financial health.
Key Responsibilities
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Lead the formulation and execution of UK Youth’s financial strategy aligned with our goals
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Oversee budgeting, forecasting, and financial planning processes
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Provide strategic financial analysis and insights for social investment, grants, and commercial financing
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Manage financial risks, compliance with regulations, and relationships with auditors and stakeholders
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Drive technological innovation in financial reporting and operations
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Mentor and develop the finance team to foster a high-performance culture
About You:
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Qualified accountant (ACA, ACCA, CIMA, CIPFA, or equivalent)
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Significant experience in a senior financial leadership role
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Proven track record in providing financial leadership at Board and Executive levels
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Strong knowledge of charity finance regulations (including Charity SORP) and tax compliance
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Experience working within the voluntary sector is highly desirable
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Skilled communicator able to convey complex financial information to diverse stakeholders
Who we are
UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that the youth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes.
UK Youth plays a unique role in addressing; the lack of investment in the youth sector, the lack of cross sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. To find more about us and how we make an impact, please visit UK Youth Website.
Why work at UK Youth?
UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that theyouth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes. UK Youth plays a unique role in addressing; the lack of investment in the youth sector, the lack of cross-sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to massinequality of access to youth services for young people.
What we can offer you
We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:
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Flexible/Agile Working
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27 days annual leave plus bank holidays (pro rata for part time employees)
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Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity
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Other training available in support of your personal and professional development
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Pension scheme (currently UK Youth match employee contributions up to 5%)
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Membership of our life insurance scheme which would pay-out up to 4 times your salary
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Employee Assistance Programme to support employees both professionally and personally
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20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.
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IT equipment provided for the duration of contract
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CycleScheme and TechScheme
How to apply
If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.
Closing date: Friday 8th November 2024 at 11:59pm (midnight)
Round 1 (Teams) Interview date(s) proposed: w/c 18th November 2024
Round 2 (In Person) Interview date(s) proposed: w/c 9th December 2024
Make a lasting impact in Liverpool’s third sector.
For over 100 years, Liverpool Charity and Voluntary Services (LCVS) has been at the heart of the community, empowering voluntary, community, and charitable organisations across the city. We are now seeking a visionary and dynamic Chief Executive Officer (CEO) to lead us through an exciting period of transformation and growth. If you are passionate about empowering communities and creating lasting change, we want to hear from you.
About the Role
As CEO of LCVS, you will:
Lead the modernisation of our infrastructure and internal systems. Develop and execute an income generation strategy to secure financial sustainability. Act as a visible and respected ambassador, advocating for the third sector across Liverpool and beyond. Build and strengthen relationships with trustees, employees, partners, and key stakeholders. Shape and deliver our strategic vision, ensuring LCVS continues to make a meaningful impact in Liverpool’s communities. This is a unique opportunity for a leader who is passionate about driving change and empowering the voluntary and community sector. You will work closely with the Board of Trustees, lead a dedicated team, and represent LCVS on a local and national stage.
About You
We are looking for a CEO who brings:
Proven experience in organisational leadership, including managing financial challenges and overseeing operational transformation. Strong financial acumen, with a track record of income generation and sustainability strategies. A deep understanding of the third sector, with the ability to advocate for and influence policy to support community initiatives. Exceptional communication skills, capable of inspiring and leading a diverse team. The vision and creativity to drive LCVS forward, ensuring we remain responsive to the evolving needs of our sector.
The client requests no contact from agencies or media sales.
Our ideal candidate will be a digital expert. You might have experience from the public, private or third sector or as a freelancer.
You will understand audiences and be a great writer for digital channels. You will be at home with the technical jargon of the digital world but be able to interpret and translate this for colleagues across the charity, cutting through piles of data to spot what is important.
This is a revamped, highly rewarding role, reflecting a renewed emphasis that we place on our paid media, and your work will be transformational working within a friendly and hardworking team committed to keeping children safe from sexual harm.
Safeguarding
We are committed to safeguarding and protecting the vulnerable adults, children and young people that we work with. As such, all posts are subject to a safer recruitment process including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.
Equality, diversity and inclusion
We believe in creating a positive environment where our differences are respected and each of us feels valued for our contribution. Showing respect and consideration to all is part of our values and at the core of our culture.
As an inclusive employer, all qualified candidates will be considered regardless of race, ethnicity, religion or belief, age, socioeconomic background, gender identity or expression, sexual orientation, pregnancy and maternity and caring responsibilities, marital status, nationality and disability including invisible disabilities and neurodiversity. As part of our safer recruitment process we actively remove bias from applications i.e applications are anonymised prior to sharing with the recruiting panel and equal opportunity monitoring forms are removed from applications on receipt and retained by HR for analysis reporting.
To prevent child sexual abuse and exploitation
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Working with the Trust Lead (CEO), our Director of Finance and Operations will lead on all areas of finance and operations to help move the Trust and each school forward.
We have an annual income of just over £10,000,000.
Every day will be different. You will lead and be supported by a motivated and industrious team.
Our ideal candidate will inspire confidence and motivate others with strong interpersonal skills and effective team leadership. You will have ambition and drive. You will maintain high levels of integrity and attention to detail in all you do.
You will be a qualified accountant (ACA, ACCA, CIMA or CIPFA) and you will share The Corinium Education Trust’s values. You will bring a passion for improving the learning and life chances of children and young people in the South Cotswolds and a determination to be the best we can be every day.
Key skills needed:
· Experience in financial and operational leadership;
· Adept at building strong, positive relationships with a variety of stakeholders;
· Able to foster respect and trust easily;
· Responsive and proactive in the context of our strategic priorities;
· Commercially astute and have excellent communication and negotiation skills;
· Able to present complex information succinctly to a variety of audiences;
· Able to adapt to new areas, multi-task and work flexibly;
· Able to help our Trust operate with tight budgets, navigating polices to ensure adherence to legislation and regulation.
Owing to the complexities of this sector, it would be beneficial if you have worked in the education sector or a similarly regulated environment.
As Director of Finance and Operations, you will
· Provide clear financial and commercial strategy and direction;
· Embed all the relevant business, operational and legislative frameworks, policies and working practices necessary for our Trust to thrive, including those associated with compliance, HR, IT, estates, health and safety, marketing and development;
· Ensure sound and appropriate financial governance and risk management arrangements are in place, prepare forecasts and monitor budgets and deliver annual accounts in accordance with the Academies Handbook, ESFA guidelines and all statutory requirements;
· Be responsible for the statutory accounts, financial returns and reports to the Trust board, ESFA, DfE and other statutory bodies in line with guidance and externally determined deadlines;
· Advise our Trust Lead (CEO), Trust Board on strategic financial information and school leaders on all matters relating to the Trust’s resources and assets to enable informed decision making;
· Be responsible and accountable for the delivery of our financial and other operational support services, including the management of the Trust’s finance system and internal controls;
· Provide strategic leadership and management of the Trust’s finance and operations teams, including HR, IT, Estates and governance;
· Be the primary point of contact for all aspects of funding and financial returns, HR, IT and Estates;
· Keep up to date with all funding and legislative changes that apply to the education sector, specifically multi academy trusts;
· Provide the Trust board with regular updates pertaining to the responsibilities of the role.
Our benefits package includes:
· Enrolment on the LGPS pension scheme;
· A holiday entitlement that starts at 6.4 weeks (32 days holiday including Bank Holidays rising to 7.4 weeks after 5 years’ service;
· The reassurance of generous sick pay;
· The offer of adjusted working hours to accommodate your day-to-day life and continuing professional development.
Closing date: Monday 20 October 2024
Interview date: Tuesday 5 November 2024
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
At Refugee Action Kingston (RAK) we're dedicated to helping the successful integration of refugees and people seeking asylum into the local community. With over three decades of experience, we provide a comprehensive range of services including welfare support, immigration and legal advice, education, counselling, and career guidance.
RAK employs 15 staff and currently has nearly 200 volunteers. In 2023/24 more than 2,000 people benefited from our services:
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1,171 clients accessed advice and advocacy services, including immigration advice
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305 clients attended our ESOL classes
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250 children, young people and families benefited from our after-school and family support services
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61 people were supported by our counselling team
What we can offer you
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Work in a highly respected organisation punching above its weight – providing quality support to over 2,000 individuals and families a year
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A friendly and supportive environment, with an experienced team of professional teachers, counsellors, solicitors and advisers working to quality standards
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A collaborative approach to meeting fundraising targets, working with our new Fundraiser and our Partnership and Digital Marketing Coordinator
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Flexible and hybrid working
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A committed community in south west London that supports RAK through volunteering, sharing information about our work, and donations
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Real potential for growth and a clear and deliverable strategy already in place
Our values
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Empathy: we put ourselves in the shoes of those we work with.
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Enterprise: we're innovative and resourceful in our approach to supporting refugees and people seeking asylum.
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Empowerment: we strive to empower our clients, helping them achieve their aspirations.
Role Overview
Location: We have an office in Kingston Upon Thames, greater London. Flexible and hybrid working is offered to all staff.
Hours: 35 hours per week (including paid half-hour lunch break)
Salary: £55,000 to £60,000 per annum permanent
Leave: 26 days per annum plus bank holidays
Responsible to: Chair of trustees
As the CEO of Refugee Action Kingston, you'll lead our organisation in supporting refugees and people seeking asylum in south west London to lead fulfilled and independent lives. Your responsibilities will include:
Strategic leadership
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Developing and implementing annual plans aligned with our strategy, in collaboration with the Board of Trustees, to achieve desired outcomes.
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Maintaining efficient systems for the charity's operations, ensuring good governance and financial sustainability.
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Overseeing all aspects of organisational management including finances, resources, services, and communications, in cooperation with trustees.
Governance and organisational management
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Working closely with trustees to direct and deliver RAK's objectives according to the charity's strategy.
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Leading and supporting the RAK team to fulfil objectives, emphasising client needs, monitoring outcomes, and integrating learning into operations.
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Ensuring compliance with governance requirements, supporting board responsibilities, and contributing to trustee meetings and reporting.
Financial management and human resources
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Ensuring effective financial management, leading finance and project management teams to maintain controls, preparing reports, and managing spending within budget.
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Developing organisational structure and processes for positive people and service management, adhering to legislation and quality standards.
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Fostering a healthy working culture that encourages staff and volunteers to excel, contribute ideas, and embrace diversity.
Fundraising
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Developing and executing RAK's fundraising strategy, exploring new avenues to diversify funding sources.
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Collaborating with RAK’s fundraiser to cultivate relationships with funders, submitting funding bids, and providing reporting.
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Focus on growing unrestricted funds to reduce reliance on grants.
Advocacy and influencing
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Cultivating strong relationships with stakeholders to amplify the impact of RAK's work.
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Advocating for the needs of our clients to local authorities, healthcare providers, and other relevant agencies.
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Maintaining an effective advice and advocacy service, meeting quality standards (AQS & OISC) and regulatory requirements.
General duties
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Undertaking any other related duties as required and appropriate to the role.
Person specification
Essential criteria
- Leadership and change management: proven track record of leading client-focused services, driving strategic development, and managing change effectively.
- Project and programme management: experience in creating and delivering complex projects aligned with strategic objectives.
- Fundraising expertise: understanding of fundraising importance in the charitable sector, with a history of successful and innovative fundraising initiatives.
- Digital proficiency: ability to harness digital tools so that roles are carried out efficiently and competently.
- Financial management: track record of managing budgets and contracts effectively.
- Analytical skills: experience in complex report writing and data analysis.
- Cultural awareness and commitment to EDI: a track record in promoting equality, diversity and inclusion, specifically in the context of working with refugees and people seeking asylum.
- Team leadership: excellent people skills, with the ability to empower and motivate staff and volunteers to operate effectively.
- Partnership building: strong ability to build partnerships, manage coalitions, and maintain positive relationships with stakeholders.
- Communication skills: excellent communication and persuasion skills, including experience in public speaking.
- Governance knowledge: understanding of governance principles in the voluntary or public sector.
- Safeguarding: experience in leading on safeguarding and health and safety.
Desirable Criteria
- Asylum system knowledge: lived experience related to displacement and migration is highly desirable together with an understanding of the asylum system.
- Policy and advocacy: experience in asylum-related policy or advocacy work.
- Commercial awareness: experience in negotiating with statutory, local, or voluntary organisations/authorities.
Our workplace
We want RAK to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thought.
RAK is an equal opportunities employer. We are committed to recruiting staff, trustees and volunteers who reflect the communities we serve and the wider community of London where we live and work. We particularly welcome applications from people: from Black, Asian and other minority-ethnic communities; refugee and migrant backgrounds; LGBTQ+ communities; with disabilities; and neurodiverse communities.
Asking for adjustments - RAK is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making changes for neurodiverse people, people with disabilities or long-term health conditions. If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, please get in touch via the contact details on our website.
RAK is obliged to comply with the Asylum and Immigration Act (1996), and this requires certain documents to be presented by candidates before an offer of employment can be made. If you are invited to interview, we will ask you to bring these documents with you. For jobs which involve, for example, working with, or having access to children and/or vulnerable adults and their records, we will require an Enhanced Disclosure from the Criminal Records Bureau and need to have information from you regarding any previous, existing, or pending convictions or cautions. This will form part of the recruitment process if you are successful after interview.
Refugee Action Kingston exists to enable refugees and people who seek asylum to succeed as integrated members of the local community
The client requests no contact from agencies or media sales.
King’s College Hospital Charity is dedicated to supporting life-changing care at King’s College Hospital NHS Foundation Trust. We’re here to help King’s go beyond what the NHS can provide to meet the needs of current and future patients.
We make the best care possible by raising money for cutting-edge equipment and facilities, innovative research and pioneering treatment, pushing boundaries, transforming clinical services and finding new ways to improve how people experience King's hospitals.
The Senior Fundraising Operations Officer will lead on a number of weekly and monthly data import processes, ensuring income and supporter contact data is loaded accurately onto the CRM system.
The successful candidate will work closely with the Database Manager in the management and development of the Charity CRM database, championing its use across fundraising and identifying opportunities for system development. They will also work with colleagues across fundraising and communications to support the selection of data for marketing campaigns.
Key tasks
- Lead on the import of both online and offline income streams, investigating and resolving anomalies.
- Undertake data marketing selections, in conjunction with the Database Manager, liaising with fundraising colleagues on selection criteria.
- Work with the Database Manager to provide effective database and operational support to end users.
- Undertake all aspects of the Supporter Services Assistant role on days when they are not in the office, ensuring supporter enquiries are responded to, income processed twice weekly and donations thanked.
- Work with the Database Manager to develop and continuously improve database reporting across both Charity CRM and Power BI in support of the fundraising and communications operational plan.
About you
You will have:
- A highly organised, and thorough approach to work with meticulous attention to detail
- The ability to see projects through from start to finish managing time and tasks effectively
- The ability to multi-task, managing a heavy workload and at times conflicting priorities as well as tracking progress on a wide range of tasks
- Excellent interpersonal skills
- The ability to work on own initiative without supervision
- Advanced Microsoft Office skills, particularly Excel, Word and Outlook
- Ability to communicate effectively, both orally and in writing
- A team-building approach, coupled with discretion and a supportive style
- Experience in working with Customer Relationship Management (CRM) databases
- Experience in using Advanced Microsoft Office packages, particularly Excel, Word, and SharePoint
- Experience in undertaking data selections for marketing mailings
- Experience in data import protocols - extracting data and transforming it ready for import.
We are a friendly team, committed to a diverse and inclusive culture and welcome applications from individuals of all backgrounds and identities. We offer a collaborative working environment with bespoke learning opportunities, 25 days holiday plus the bank holidays, and various employee benefits to help you balance your work and life. To apply, please submit your CV and a cover letter of no more than two pages on setting out how you meet the criteria via the Charity website by Tuesday 22nd October at 23:59:59.
Stage 1 phone call will take place either Wednesday 23rd or Friday 25th October. Interviews will take place Monday 28th October.
The client requests no contact from agencies or media sales.
Are you a people person with an analytical mind? Do you have data and income processing experience? If so, this is the perfect role for you.
Salary: £31,410-£34,000 (FTE) per annum, depending on experience
Hours: 35 hrs FTE
Place of work: Hybrid/Flexible/Hatfield (minimum of 2 days per week in the office)
Join Our Team!
We are looking for someone who is passionate about making a difference to the lives of the Crohn’s & Colitis community. You would be joining an experienced and friendly team and you will help provide excellent customer experience to our supporters through building excellent relationships via a variety of communication channels.
About Us
We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.
A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.
Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ongoing ambitious plans, will help to make a real difference to every supporter’s journey with us. If this excites you - join us!
Role Overview
As a member of the Supporter Engagement Team no two days will be the same. You will be essential in helping us improve the lives of those living with Crohn's and Colitis by offering fantastic supporter service and ensuring our members and fundraisers feel valued and keen to continue to support!
The Supporter Engagement Officer plays a pivotal role in achieving this. By taking a lead in the day to day management of the income processing and membership arm of the team ensuring all income is processed quickly and accurately and supporters are thanked efficiently.
About You
You will have experience of working in a similar role, providing a high standard of customer care in a fast-paced environment, handling supporter queries and providing information in a concise and comprehensive manner.
You will be experienced in supervising staff or volunteers and be an effective and approachable networker with a proved track record of building excellent relations with all stakeholders, using high levels of tact and sensitivity when needed.
You'll need strong written and verbal skills and the ability to adapt your style depending on the audience. You'll also be effective at managing challenging situations and competing priorities.
You will have the ability to manage a busy workload and deadlines whilst taking ownership of problems to find a solution where possible, escalating to a manager where required.
You will also have experience of working with databases to produce reports and insights, as well as the managing the handling of cash and finance processes.
Experience of Microsoft office is essential, as well as high levels of accuracy and attention to detail.
If you are committed to our values of ambition, compassion and team-working and like the sound of our role, then this could be an opportunity to join a leading charity as we enter the next stage of growth and expansion. Most importantly you will be people focused, and passionate about achieving our vision and mission, by making a difference to those living with Crohn’s and Colitis.
Our Location
We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home although you will need to be in the office for two days a week minimum. There will also be other times when you’ll need to be in the office for fulfilment tasks or to attend meetings such as our ‘All Staff Together’ days four times a year and you will also be required to attend fundraising events.
Benefits
- 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
- Pension scheme
- Flexible working options
- Enhanced maternity, adoption and paternity pay
- 24/7 Employee Assistance Programme
- Wellbeing programme
- Interest free loan for season tickets
- Cycle to work scheme
- Free parking and secure bike locks
- Training and development financial support and/or study leave
- Performance review and development scheme
How to apply
If you have any queries about this role, would like to have a conversation before formally applying, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact Natalie Wood, Supporter Engagement Manager.
Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role, so you’ll need to refer to the Recruitment Pack found on our website.
Closing date: Monday 28th October 2024 – 9am
Please note: no applications will move forward within the recruiting process without a supporting statement.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to the applicant residing in the UK and a valid right to work in the UK being provided.
We will not be accepting any contact from Recruitment Agencies or Media Sales
We break taboos, drive pioneering research, bring people together & campaign to improve lives. We are leading the fight against Crohn's & Colitis
The client requests no contact from agencies or media sales.
Liberty is seeking an Infrastructure Manager to undertake a number of interesting short-term projects for a fixed term of 12 months to improve the efficiency of its operations. The Infrastructure Manager will work closely with the Head of HR & Operations, Finance and Operations Director and external contacts to critically review several support systems and databases and recommend improved infrastructure at Liberty.
The successful candidate must have experience of having specified, sourced and implemented new database solutions in other organisations and a familiarity with a variety of monitoring, learning and evaluation frameworks, concepts, practices and procedures. An excellent project manager with experience of delivering projects to budget and on time and the ability to work with multiple stakeholders, motivating them through change, the successful candidate will be energised by delivering concurrent projects at pace.
Liberty fully embraces flexible working and is committed to employee development. We aim to encourage people from all backgrounds to work with us and are particularly interested in hearing from people from minority backgrounds and all socio-economic sections of society. Liberty supports hybrid working, with a minimum of two days per week in the Westminster office.
The deadline for applications is 5PM Monday 4 November 2024.
Applications received after this deadline will not be considered.
Please be aware that we do not accept CVs for this role. All applicants must complete the application form to apply.
First round interviews will be held on Thursday 21 November 2024
Second round interview will be held on Tuesday 26 November 2024
Apply via the job board on our website.
Join The Foxton Centre as our new CEO and make a difference to the lives of our local community!
Applications close at 9 a.m. Monday 18th November.
Who we are.
The Foxton Centre is committed to supporting whoever walks in the door with whatever they bring….
Since our inception, we have undergone significant changes, transitioning from a single centre with a small team to a more complex operation offering various services, including a 14-bed emergency accommodation facility and a women’s centre. Recent projects, such as refurbishing the day centre and plans for a new youth and community centre, reflect our commitment to growth and adaptation as we continue to serve our Preston community.
About the role.
We now seek a values-led CEO to play a pivotal role in steering The Foxton Centre through the next phase of its development.
As CEO, you will work with our committed board and dedicated staff team to continue reaching many people on the margins of city life from our local community bases.
Our new CEO should be ambitious and want to help develop our strategic approach to support. With strong operational experience from the third sector, we seek a leader with a proven track record of partnerships, change management and, most of all, a personal commitment to the mission of The Foxton Centre.
You will work with the Board of Trustees to develop and implement the organisation’s business plan and strategy, ensuring sustainability, growth, and success and providing dynamic leadership particularly with regards future development opportunities in the area of homeless and housing. Additionally our Youth and Women’s services remain a priority.
People are at the heart of our organisation. As a collaborative leader, you will be skilled in working effectively and confidently across a broad range of stakeholders, creating new partnerships and seeking opportunities to ensure The Foxton Centre has a positive and inclusive culture where everyone feels valued and respected.
Who we are looking for.
We are looking for an exceptional and inspirational people leader to empower and motivate our skilled and high-performing staff, foster positive working cultures, and galvanise the wider team.
We seek an inclusive and enabling leader, someone entrepreneurial and purpose-driven, to lead the charity through this next phase while engaging with and inspiring our various stakeholders. As an ambassador for the charity, you will advocate for our service users and engage with stakeholders and funders.
We seek a leader with a proven track record of success within the non-profit or social impact sector. With a connection and an understanding of the complexities and challenges facing our service users. A future area of focus means it would be advantageous if you have experience with supported housing and homeless services. Above all, you will have a passionate dedication to improving outcomes for those at risk.
With a demonstrable senior leadership track record in an organisation of similar scale and complexity, you will be highly attuned to sector pressures and opportunities and lead with empathy. You will be experienced in leading and coaching multidisciplinary, high-performing, well-established teams.
You will have the confidence, credibility, and experience that demonstrate your ability to identify, secure, and implement new opportunities, constantly horizon-scan, and respond to the needs of our communities.
You will have strong commercial acumen and proven experience in growing and developing opportunities, diversifying income and fundraising and developing strategic partnerships. You will be ambitious and keen to develop The Foxton Centre while remaining committed to the vulnerable people we support. Your strategic vision will allow the ability to translate passion into measurable impact and ultimately increase our reach.
We want an empathetic leader who, has a vision aligned with our direction of travel, and who wants to work to build on all that we’ve achieved so far.
Please click 'Apply via website’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.
Applications for this role close at 9 a.m. Monday 18th November.
This is a great role for someone looking to join the charity sector. You will work as part of our Supporter Engagement team to provide excellent customer care, and engage, involve and inspire all supporters of Crohn’s & Colitis UK through building excellent relationships via a variety of communication channels.
Salary: £20,570 - £24,000 (FTE) per annum, depending on experience
Hours: 35 hrs FTE
Place of work: Hybrid/Flexible/Hatfield (minimum of 2 days per week in the office)
About Us
We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.
A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.
Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2024, will help to make a real difference to every supporter’s journey with us. If this excites you - join us!
Role Overview
You will be integral to achieving our strategic priorities of generating income through repeat support, and providing exceptional supporter journeys for our community, ensuring they feel valued and engaged.
Providing excellent customer care, engaging and involving and inspiring all supporters of Crohn’s and Colitis UK through building excellent relationships via a variety of communication channels. To be integral to achieving strategic Income Generation priorities, including raising funds from supporters through exceptional standards of supporter stewardship, and to deliver administrative support for the Income Generation Team.
About You
You will have experience of working in a similar role, providing a high standard of customer care in a fast-paced environment, handling supporter queries and providing information in a concise and comprehensive manner. You'll need strong written and verbal communication skills to write engaging and inspiring content and messaging, you'll also be skilled at listening and responding to queries appropriately and be comfortable and effective at managing challenging situations.
You will have the ability to manage a busy workload and deadlines whilst taking ownership of problems to find a solution where possible, escalating to a manager where required.
Experience of Microsoft office is essential, as well as excellent administration skills and high levels of accuracy and attention to detail. If you like the sound of our role then this could be an opportunity to join a leading charity as we enter the next stage of growth and expansion.
Please see our Recruitment Pack for details of our full Job Description and Person Specification.
Our Location
We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home although you will need to be in the office for two days a week minimum. There will also be other times when you’ll need to be in the office for fulfilment tasks or to attend meetings such as our ‘All Staff Together’ days four times a year and you will also be required to attend fundraising events.
Benefits
- 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
- Pension scheme
- Flexible working options
- Enhanced maternity, adoption and paternity pay
- 24/7 Employee Assistance Programme
- Wellbeing programme
- Interest free loan for season tickets
- Cycle to work scheme
- Free parking and secure bike locks
- Training and development financial support and/or study leave
- Performance review and development scheme
How to apply
If you have any queries about this role, would like to have a conversation before formally applying, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact Natalie Wood, Supporter Engagement Manager.
Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role, so you’ll need to refer to the Recruitment Pack found on our website.
Closing date: Monday 28th October 2024 – 9am
Please note: no applications will move forward within the recruiting process without a supporting statement.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to the applicant residing in the UK and a valid right to work in the UK being provided.
We will not be accepting any contact from Recruitment Agencies or Media Sales
We break taboos, drive pioneering research, bring people together & campaign to improve lives. We are leading the fight against Crohn's & Colitis
The client requests no contact from agencies or media sales.
Salary: £29,291 plus benefits(Our pay philosophy ensures consistency across locations and salaries. The starting salary for this opportunity plus benefits depends on location of the candidate).
The role:
We are recruiting for an enthusiastic Internal Audit Officer to join our Risk & Assurance team. Reporting to the Internal Audit Lead you will have responsibility for planning and delivering assurance reviews across our school feeding programmes worldwide. As Internal Audit Officer, you will have an amazing opportunity to develop your skills in internal audit, witness first-hand the impact of our feeding programmes and influence the development of processes that ensure we keep our promise to feed each child every school day.
Duties:
The role is primarily focused on planning and delivering work for a structured plan of reviews across the network. As a junior member of the Internal Audit team, you will conduct these reviews and follow up of any agreed actions with the support and coaching of the Internal Audit Lead. This is a remote role however there will be between 5 and 6 audit field trips per year, each lasting between 1-2 weeks, so you must be happy to travel regularly as part of your role.
With the support of the Internal Audit Lead you will have responsibility for mapping the processes under review, assessing the quality of our control frameworks to manage risk and testing the effectiveness of our controls in practice. This includes:
- Highlighting opportunities with staff to enhance and strengthen the design and operation of existing controls, or to introduce new controls.
- Documenting all fieldwork in a concise, thorough and accurate manner, meeting reperformance standards for all controls testing.
- Drafting high-quality reports to summarise findings and make clear recommendations.
- Providing ongoing support to local management teams around implementation of agreed actions.
- Assessing and challenging, based on provided evidence, whether agreed actions have been effectively implemented by staff by the deadlines set.
About you:
A self- starter, you will be passionate about collaborating with others to drive continuous improvement and to develop practical solutions. The ability to build strong working relationships with colleagues in different countries and settings, will be key to success in this role. With fantastic communication skills, both written and verbal, you will be confident in imparting your findings and recommendations in person, over the phone and via concise, high-quality reports.
1-2 years audit experience and good knowledge of the charity sector would be desirable but not essential. We will offer comprehensive training to candidates who are aligned to our values, passionate about our work and can demonstrate relevant experience of, working collaboratively with stakeholders, analysing large quantities of data and producing detailed reports. You must have a strong, analytical approach with the confidence to make objective decisions and challenge where needed.
About us:
Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We continue to change the lives of over 2.4 million children who today will receive Mary’s Meals. We are a values-driven organisation, we believe in the innate goodness of people, respect the dignity of every human being and family life and believe in good stewardship of the resources entrusted to us. In line with our values, Mary’s Meals is fully committed to a culture of safeguarding.
Mary’s Meals is committed to preventing any type of unwanted behaviour at work and we expect all the Mary's Meals family to share this commitment and work in the best interest of the communities we serve. Our safe recruitment practices ensure that only those that are committed to our high standards join our movement. This role undertakes regulated work with children, and you will be required to register with the Protected Vulnerable Group Scheme or local equivalent before undertaking your role.
To apply, please click apply send your CV with a covering email in support of your application, to tell us why you want to work for Mary’s Meals and why this role is a good fit for you.
Benefits:
- 8% non-contributory pension contribution - after 3 months (for international candidates the 8% pension contribution will be paid as a part of salary)
- 34 days annual leave (including bank holidays), increasing by 1 day each completed calendar year, to a maximum of 39 days (+ option to buy another week)
- Flexible working
- Employee Assistance Programme, including perks and cash back opportunities
- Life assurance
Closing date: Thursday 14th November
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
The client requests no contact from agencies or media sales.
We are looking for someone with fantastic communication and organisational skills who is able to lead on our fundraising, raise our profile and grow our income generation across our 3 target areas
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Individual donors
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Legacies
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Corporates
Your role
This role is crucial in helping us raise funds to underpin our new 3 year strategy and to reach even more midwives and student midwives with our awards. Reporting to The Executive Director you will take forward our fundraising strategy in our three key areas which grows our income and deepens relationships with our existing donors. We have a dedicated legacy strategy in place and your role will be to move this forward. We want you to explore ways in which we can use our learning legacy ( 30 years of funding awards) to both raise awareness and funds and to be involved as we move forward in appointing a new Patron and Ambassadors and help us maximise their impact.
We need you to be a self starter, highly motivated and comfortable working remotely in a small charity.
We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds. We are also open to flexibility in many different ways, please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.
Your responsibilities
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Lead on the development of the operational plan and oversee delivery of the programme and income and expenditure targets.
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Liaise with staff and trustees, looking for ways to work more closely and meet the needs of the supporters and prospective supporters we engage with..
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Always take a supporter focused view, being led by their preferences and wishes, and delivering our work in a way that is going to appeal the most to our target audiences.
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Develop and implement clear strategies for the effective management and cultivation of IMT’s existing and prospective donors..
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Increase and diversify our supporter base to ensure that our audiences better reflect the population and the communities that we serve.
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Make approaches to potential supporters and partners, engaging them in IMT work and securing their support.
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Evaluate activities to continually optimise our relationships with supporters and partners for greater mutual benefit and in alignment with our ethics and values.
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Stay abreast of changes and trends in fundraising practice to continually optimise performance, as well as ensuring compliance with changing regulations, including GDPR.
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Other reasonable duties relevant to the role, to support The Iolanthe Midwifery Trust achieving its strategic outcomes and ensure effective impact and business operations.
About you
Have a proven track record of successful fundraising within a UK charity preferably working at national level, in one or more of these areas: individuals, corporates , legacies, community.
You have excellent communication skills and can work across a wide range of audiences in a clear and confident manner.
You are highly motivated and able to work independently to develop and implement fundraising strategies.
You are well organised and are able to plan and prioritise working to multiple deadlines as well as being able to develop effective systems to monitor progress,
You have a demonstrable commitment and understanding of equality, diversity and inclusion. An understanding of the NHS and the midwifery sector and an understanding of the social and structural drivers of health inequalities would be desirable but not essential.
You are up to date in your knowledge of fundraising regulation, compliance and GDPR and its implications for fundraising policy and practice.
You are confident in the use of G-Suite
Tell us in your covering letter why you want to work for us and what skills, experiences and knowledge you can bring to the post on offer
Our mission is to increase the number of midwives and student midwives supported by our sustainably and ethically financed annual awards programme
The client requests no contact from agencies or media sales.
Are you passionate about data and keen to play a key role in supporting impactful communication strategies? We are seeking a Data Selections Officer to join our Data and Insight team. This role is vital to the delivery of our communications programme by understanding our campaign activity and delivering targeted data selections.
As a Data Selections Officer, you will work closely with various teams across the organisation, gathering data requirements and ensuring that selections align with campaign goals. You will manage the scheduling and delivery of complex targeted data segmentations and selections for campaign activities across direct mail, telephone, email, SMS, and social media channels. Additionally, you'll be responsible for building and managing complex data segmentations, making sure all outputs comply with data protection regulations and internal policies.
You'll also manage and maintain automated supporter journeys using our campaign management tools. This involves streamlining processes and ensuring efficiency in how data is selected and utilised.
A key part of your role will be providing ad-hoc reports to support various business needs, including campaign planning and funding applications. Your input will help to ensure that all data-driven activities meet our strategic goals and reflect our core values.
If you are detail-oriented, enjoy problem-solving, and are confident working with large datasets, this could be the perfect opportunity for you. Join us and help shape the way we communicate with our supporters.
Hybrid Working Expectations: up to 2 days in the office per week
(Flexibility to attend the office more regularly on occasion may be required to meet business needs.)
We understand the importance of work-life balance and are committed to supporting our employees' needs. If you are looking for flexibility, please clearly indicate your preferred working arrangement in your supporting statement.
What are we looking for?
You will need to be detail-orientated with advanced experience in working with relational databases and large datasets, ideally using systems like Dynamics 365 or Raiser's Edge. You should have a strong background in delivering complex data selections using campaign management tools such as FastStats, PeopleStage, or Dynamics 365 Customer Insights.
Proficiency in Excel, including advanced formulas and data manipulation, is essential, as is a solid understanding of data protection regulations and fundraising compliance.
You'll need excellent communication skills and the ability to build strong relationships with stakeholders. Attention to detail and data integrity is crucial, along with strong organisational skills to manage multiple tasks and deadlines. Problem-solving should come naturally to you, enabling you to deliver effective solutions in a fast-paced environment.
For full role responsibilities please view the job description located within the Candidate Pack.
Our Benefits
- 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
- Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
- Access to a 24/7 phone and video GP Service
- Life assurance
- Confidential counselling helplines
- Salary sacrifice schemes to include: Cycle to work & Buy and sell annual leave
- BenefitHub which offers lifestyle discounts and offers on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
How to apply
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
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Advanced knowledge of relational databases and experience of working with large and complex datasets. Preferably, Dynamics 365, Raiser’s Edge or other not for profit CRM.
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Experience of using campaign selection and management tools to deliver complex data selections and journeys against a brief. Preferably, FastStats and PeopleStage or Dynamics 365 Customer Insights.
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Advanced experience of using Excel (or Access) knowledge including formulas and data manipulation.
Where experience is asked for, please give one example showing what you did and what it achieved. Where we require evidence of ability, please explain either how you would approach that particular competence or give an example to support your suitability.
About Us
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.
We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme.
IMPORTANT INFORMATION
Adverts may be closed early, or interviews arranged once sufficient applications are received. Early applications are encouraged.
Sponsorship: If you require sponsorship for this role, you must clearly declare this with/on your application form so that we can consider whether you meet the eligibility criteria for sponsorship, either as a skilled worker or new entrant.
DBS: Depending on the nature of your role you may be required to complete a criminal records check with the Disclosure and Barring Service (DBS).
Reasonable Adjustments and Alternative Applications: Should you need any adjustments to the recruitment process, at either application or interview please contact us for support.
To provide an inclusive application process, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form.
Recruitment Agencies: We work hard to fill our roles directly and request that recruitment agencies do not contact us in relation to this role.
The client requests no contact from agencies or media sales.