Operations Support Jobs
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Role Outline
The Benefit and Entitlements Advocate (BEA) is an important position within Stay Safe East. The successful candidate will work closely with our Independent Disability Domestic Violence Advocates and Independent Victims’ Advocates, supporting disabled people who have been impacted by domestic abuse, sexual violence, hate crime and other forms of crime. You will also work collaboratively with the full-time Benefits and Entitlements Advocate.
The Benefits and Entitlements Advocate will provide support with financial empowerment, income maximisation and help with managing debt. Many of our clients experience economic abuse and it takes empathy and understanding to unpick the impacts.
You will work collaboratively with clients to carry out financial empowerment assessments; creating and delivering on action plans to meet their needs relating to income, budgeting and debt.
How to apply
Please apply via Charity Job or Stay Safe East website and send an up to date CV and a personal statement that addresses the personal specification, along with the diversity questionnaire, which should be sent via separate email.
We provide advocacy and support services to survivors of domestic abuse, sexual violence, hate crime, harassment and other forms of abuse.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Inter Mediate (IM) is a peacemaking charity supporting confidential negotiations in some of the world’s most challenging conflicts. We are small,friendly, fast-paced, flexible and passionate about what we do. The role is hybrid - 2 days a week in our central London (Westminster) office and 3 days at home.
The role of Personal Assistant is primarily to organise all aspects of the Executive Director (ED’s) busy schedule including diary management and travel arrangements, enabling her to focus on the overall direction, management and administration of all aspects of IM’s work. The PA also assists the Operations Director with the smooth running of IM’s office.
You will have at least 3 years of relevant experience in a small/medium charity or comparable institution. You are comfortable working in a fast-paced environment, can operate successfully in high pressure, sensitive political environments, and provide support to high-level leaders and diplomats. The role entails working across time-zones and therefore ability and willingness to be flexible around working times is essential.
You have exceptional people, organisational and diary management skills and are willing to take an “all-hands-on-deck” approach when required. Your written and spoken English are excellent.A keen interest in international relations and politics and relevant additional language skills are highly desirable.
Applicants must have the right to work in the UK as this role is not eligible for visa sponsorship.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an experienced and passionate Housing Service Manager to manage and lead our dedicated team at Willow Lodge, Folkestone.
1 x Part-time opportunity available - 21 hours per week, flexible hours between 9am – 5pm, Monday – Friday.
Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values.
JOIN THE TEAM!
This is an exciting opportunity to manage our Willow Lodge Service. Willow Lodge is a welcoming nine-bed supported living accommodation located in Folkestone. Our facility includes seven bedsits and two self-contained flats, providing a comfortable and supportive environment for residents. Our dedicated, friendly, and experienced staff are committed to fostering a supportive and positive environment, ensuring tenants feel at home while they work towards their personal goals.
How you will make a difference:
- Ensure effective two way communications are in place and teams are kept fully informed of national and local developments.
- Maintain excellent working relationships with professionals, referrers and stakeholders.
- Ensure effective liaison between service teams, service users and other professionals.
- Work with the team to deliver what is important to commissioners and the people they support to achieve recovery goals and service outcomes.
- Identify and enable meaningful opportunities for user involvement in shaping services.
- Manage the recruitment of staff as the selection panel leader, ensuring compliance with Recruitment & Selection policy and Equality legislation.
- Ensure that services are accessible and meet the needs of service users from a diverse range of backgrounds and are representative of the needs of local communities.
- Be the positive role model and coach, as lead practitioner providing expertise and guidance on practice issues to the team.
- You will be responsible for ensuring the assessment, recording and reviewing of our Outcome Focussed Support Planning and Risk Management Planning is embedded into practice.
Essential skills and experience required:
- Experience of managing and leading a team within a social care/care setting.
- Experience of providing support to people with a mental illness; or experience of providing care and/or support services within another social care setting in either a paid or voluntary capacity.
- Knowledge and understanding of recovery principles and embedding the ethos of recovery into your own practice.
- The ability to make a comprehensive assessment of an individual’s situation and needs; to develop, implement and review risk management plans and devise support plans to meet these needs.
- QCF Diploma or NVQ level 3 in Care or Certificate in Community Mental Healthcare (or working towards) or an equivalent qualification.
Caring for our people.
We offer a wide range of support. Some of our benefits include:
- PULSE – our recognition, rewards, wellbeing, and benefits platform. Providing access to thousands of discounts and benefits including cashback; reloadable cards; savings etc. As well as being able to thank colleagues and nominate them for awards.
- Wellbeing support: our Wellbeing hub gives physical, emotional, and mental health support. We also have an Employee Assistance Programme with access to appointments.
- Taking time for you: we work flexibly and have generous annual leave, starting at 25 rising to 30 days, plus bank holidays, as well as your birthday off. We also offer the opportunity to buy and sell annual leave.
- Planning for the future: We have a contributory pension scheme.
- Structured Corporate Induction: Onboarding you into the Charity supporting your wellbeing along the way.
- £300 when you introduce a Friend: receive up to £300 when you introduce a friend or family member.
Who are we?
We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”
It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us.
Diversity, Equity, Inclusion
Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.
Becoming a truly anti-racist organisation
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.
We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.
We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
Please see further details on our website
You can also follow us on Facebook / Twitter / Instagram and LinkedIn to find out more about the work we do!
The client requests no contact from agencies or media sales.
The Vacancy
Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people. Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. In the UK, IRW has a partner whose main role is to raise funds, raise awareness, carry out advocacy and support domestic programmes: this partner is called Islamic Relief UK (IRUK).
Islamic Relief UK (IRUK) is currently recruiting for the position of ‘Supporter Relations Income Officer' to join its dynamic Supporter Care Team. The purpose of the role is to oversee the day-to-day supporter relations Income operations, contributing towards developing and managing related processes for staff, supporters and the public in order to ensure all fundraising administration opportunities and supporter contribution to IR are maximised.
The post holder will be responsible for ensuring income is processed accurately, ensuring that supporters receive the highest standards of customer service. The post holder will also ensure that information held on supporters is accurate, appropriate and up to date to support IR objectives.
The successful candidate must have or be:
- Excellent written and verbal communication.
- Excellent working knowledge and experience of The Raiser’s Edge database.
- Demonstrable experience of performing data extractions, reporting and data analysis
- A good level of competence in MS Excel, with specific reference to data manipulation.
- Analytical and pro-active with strong problem-solving skills.
- Ability to work in a methodical manner with constant attention to detail
- Working understanding of the gift aid scheme
- Experience of working in customer service environment
- Excellent time management skills
- Willingness to work longer hours including weekends during peak campaigns
- Excellent ability to work collaboratively in a team
If you are talented, reliable, service minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.
For more information on the excellent company benefits we offer our employees, please visit our website.
PLEASE NOTE: Interviews are expected to take place on an ongoing basis until a suitable appointment is made. We therefore may close the advert sooner than the advertised date.
Pre-employment Checks:
Any employment with Islamic Relief will be subject to the following checks:
- screening clearance
- proof of eligibility to live and work within the UK
- criminal records check
- receipt of satisfactory references
Please note, for UK based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.
Our values and commitment to safeguarding
IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.
The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.
In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
The client requests no contact from agencies or media sales.
JOB PURPOSE
UK for UNHCR, the UN Refugee Agency's national charity partner, is looking for an experienced Supporter Care Manager to oversee our Supporter Care services.
Fostering lasting relationships with our supporters is essential to increase awareness and raise funds to help protect refugees.
You will manage our fulfilment agency and Supporter Care Co-ordinator to ensure donations, thanking, and supporter enquiries are handled in a prompt and professional manner. You will also work closely with the Data Team, Fundraising Team, and Communications Team to ensure the delivery of an efficient and positive supporter experience across all channels.
The ideal candidate will possess empathy, patience, and strong communication skills. They will also be familiar with documenting, monitoring, and troubleshooting business processes.
We are interested in hearing from candidates with a range of professional experience: charity or private sector. If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply.
WHO WE ARE AND WHAT WE DO
United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.
Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.
Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.
DIVERSITY, EQUITY, INCLUSION AND BELONGING
We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.
UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion.
We are also open to flexibility in many different ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.
ROLE RESPONSIBILITIES
- Manage our fulfilment agency including setting and monitoring levels of service provided, and leading on procurement when required.
- Line manage the Supporter Care Co-ordinator providing guidance and professional development opportunities.
- Develop, implement, and maintain Supporter Care Policies and Guidelines.
- Provide regular training and briefings to prepare internal and external call handling and fulfilment teams.
- Manage the Supporter Care helpdesk; ensuring prompt and accurate responses to enquiries received via phone, email, post, and web forms.
- Effectively resolve enquiries, requests for information, and complaints via appropriate channels, and update our records accordingly.
- Work closely with colleagues in Digital Communications to respond to supporter queries and comments made via social channels.
- Work closely with Communications in responding to reputational or issues-based queries.
- Be the first point of contact for Legacy pledgers, enquirers, and intenders, stewarding as required and liaising with fundraising team members.
- Champion Supporter Care best practices across the organisation.
- Work with the Senior Database Manager to streamline supporter care processes and ensure accuracy of data.
- Ensure that supporter data is managed in accordance with data protection laws and Charity Commission regulations.
- Share supporter feedback with the wider team to promote a supporter focussed organisation.
- Manage and develop our approach to thanking, deciding the appropriate channel, frequency, and level of personalisation for different types of donors.
- Lead and/or support on in-person and online events to deepen supporter care as required.
- Collaborate with Fundraising Teams to conduct market research to better understand the behaviours of both existing and prospective audiences.
- Provide colleagues with Supporter Care training and resources.
- Support the Senior Database Manager with annual planning and budgeting.
The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above.
PERSONAL ATTRIBUTES AND EXPERIENCE
Essential Experience
- Experience of managing or working with a fulfilment agency to deliver excellent customer service.
- Experience of working in a customer care environment, leading, or managing a supporter (or customer) care programme and interacting with supporters/customers on the telephone, by email, and in writing.
- Experience using Salesforce or similar CRM products/fundraising databases.
Essential Skills/Knowledge
- Ability to prioritise multiple tasks within a collaborative team environment.
- Strong problem-solving skills with the ability to gather relevant information and draw clear, logical conclusions to resolve issues effectively.
- Strong written and verbal communication and interpersonal skills.
- Demonstrates patience, empathy, and understanding.
- Attention to detail.
- An understanding of data protection regulations, such as the GDPR, especially with regards to supporter/customer individual rights.
- Proficient in Microsoft Office Suite.
Desirable Skills/Experience
- Experience of or interest in the charity sector, in particular humanitarian response/international development.
- Line management.
- Experience with fundraising administration such as Gift Aid, marketing preferences, and direct debits.
WHY JOIN UNITED KINGDOM FOR UNHCR?
You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.
What else?
Wellbeing
- 28 days’ leave per annum plus bank holidays.
- Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
- Access to 100s of perks with discounts on everyday purchases.
- Office wellness perks.
- Discount on gym memberships.
- Hybrid and Flexible Working.
- Staff socials.
Financial
- Pension scheme with an employer contribution of 8%.
- Non-contributory group life assurance scheme
- Non-contributory Income protection scheme.
- One-off contribution towards homeworking set up.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Enhanced sick pay scheme.
Development
- Comprehensive training and continuing development opportunities.
- Individual training budget.
HOW TO APPLY
If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.
Closing date: 9am, Monday 2nd December 2024
Interviews date: Week commencing 9th December 2024
If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us using the email address provided when you click through to our online portal. We will make every effort to respond to your request for assistance as soon as possible.
United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency
We stand with refugees – will you join us?
The client requests no contact from agencies or media sales.
Summary
As Health Systems Manager, you will play a pivotal role in transforming diabetes care and prevention across the UK. Working with extraordinary professionals in the health sector, you'll drive meaningful improvements for people with, and at risk of, diabetes. Your work will help health systems unlock their potential by supporting healthcare teams to make impactful changes. This is a unique opportunity to build on areas of strength and create conditions for lasting, positive transformation in diabetes care across the nation.
We have a friendly and inclusive working environment here at Diabetes UK and are proud of our hybrid approach which allows great flexibility in the way that we work. This means that you can balance your working time between home and the office, subject to the needs of your role.
Interview date : 12 December 2024
Package
What we can offer you:
- Generous annual leave starting at 25 days plus bank holidays (pro-rata for part-time)
- A Cash Healthcare Plan (giving you up to £1,600 towards a range of out of pocket health expenses like new glasses, dentist, chiropractor or osteopath appointments)
- Early finish Friday and flexible working as part of our approach to activity based working (not applicable to roles with fixed shift patterns)
- 2 Days TOIL in recognition of fixed shift patterns (pro-rata for part-time)
- Discounts on gym membership
- Employee assistance programme to give you support on any issues that come up in life
- Annual season ticket loan* (on completion of your probation period and if contract is permanent or longer than 12 months)
- Very active social scene including sport teams, gardening and other activities
- Generous pension provision, life assurance and income protection insurance
- Cycle to work scheme* (eligible for scheme if contract is permanent or longer than 12 months)
*Some benefits aren't available until you've passed your probation period and are dependent on the length of contract.
Main Responsibilities
In this role, you will lead the design and delivery of high-impact systems change and leadership programmes, that align with our strategic goals and support the NHS in achieving better health outcomes. You will work closely with national and regional colleagues to gather insights and shape our support offerings to meet the diverse needs of diabetes systems. As a strategic collaborator, you will build relationships with healthcare professionals, develop partnerships, and leverage insights to guide decision-making and program evaluation. Your leadership will empower teams to improve diabetes care, scaling the reach and impact of our work.
Ideal Candidate
We are looking for a dynamic, collaborative individual with a deep understanding of healthcare systems and a passion for improving diabetes care. You bring robust facilitation and coaching skills, enabling others to drive change within complex systems. You're adept at building partnerships and are committed to fostering diverse, inclusive environments where everyone's voice is valued. You are solution-oriented, have a track record of achieving strategic goals, and possess excellent evaluation skills to measure the success of our initiatives. Your commitment to ongoing professional development and team growth is essential to advancing our mission.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Warehouse Operative
Birmingham B7 5QT
Salary: £22893 per annum
Location: Birmingham, B7 5QT
Hours: Full Time, 37.5 hours per week
Benefits: 25 days holiday, pro-rata, 5.5% Employer Pension Contribution including Life Cover, Occupational Sick Pay Benefits & Enhanced Maternity, Adoption and Paternity Leave and Pay, plus more
Reporting to: Warehouse Manager
FareShare Midlands is the region’s largest food redistribution charity. We take good-to-eat surplus food from the food industry and get it to our Members - frontline charities and community groups all over the Midlands. We turn an environmental problem into a social solution.
Last year we redistributed almost 5,794 tonnes of food from our warehouses in Birmingham, Leicester and Nottingham. It is sorted and stored by our dedicated teams of staff and volunteers, and then redistributed to around 800 Members including food pantries and cafes, homeless shelters and drop-in centres.
These local organisations turn the food into food parcels, affordable shopping and delicious meals for people of all ages. As well as food, our Members provide vital support to families and the elderly, many of whom are facing challenging circumstances and living in poverty.
Last year our food reached more than 83,000 vulnerable people every week, providing 13 million meals. At the same time, we are growing our Employability Programmes to help people gain work experience, skills and jobs.
The Role
To undertake all aspects of warehouse duties, ensuring effective, safe and efficient distribution of food each day. You will have responsibility for coordination of our food stock, from goods-in to picking, dispatch and stock rotation and will be expected to drive vans, and Fork Lift Trucks (training provided). Working closely with the wider team and volunteers, you will also support the monitoring and utilisation of warehouse space, stock, deliveries and collections to ensure food reaches its destination amongst our members safely, on time and in full.
Key duties and responsibilities:
1. Operations
· Undertake all warehouse duties, ensuring effective, safe and efficient co-ordination and distribution and of food
· To work to performance indicators so that stock is accurate and delivery routes are efficient to allow the organisation to grow
· To ensure that all work areas – both inside and outside the warehouse - are clean, organised and safe to work in
· Follow all H&S and Food Safety standards set out in the FareShare policies and procedures to ensure the safety of all our colleagues & visitors, and the safe receipt of food by all our members.
· Undertake van/Fork Lift Truck driving duties to ensure effective, efficient timely and safe delivery & collection of food, in line with compliance standards
· Ensuring great customer service in delivery
· Loading and unloading, sorting for, and following deliveries, ensuring safe lifting, and carrying
· Keep vehicles refuelled, maintained, operational and clean and tidy, ready for the next delivery run
· Refer van “issues”, in a timely manner to Transport Department to ensure minimum disruption to service delivery
· Undertake all checks and procedures from pre-delivery to post-delivery
· Ensure lock up, parking and storage of vans and equipment following completion of deliveries
2. Volunteer Communication & Co-ordination
· Work closely with the volunteer teams a diverse group ranging from regular and long-term, volunteers, placements (e.g. Job Centre) to business people having just a 1-day volunteering experience – to ensure that all shift duties are covered and teams work effectively
· Provide leadership and guidance to volunteers, ensuring they follow all policies and procedures, high standards of accuracy are maintained and their volunteer experience with FSM is a satisfying one.
· Work closely with the Warehouse Manager, Volunteer Manager & wider staff team with the recruitment, training and development of volunteers in the context of our commitment to Equal Opportunities
· Participate in end of day reviews and planning for the next day’s activities
· Maintain excellent relations and communications with volunteers, staff, food suppliers and charities, at all times
3. Standards
· Ensure compliance with relevant Health & Safety, Food Hygiene and other standards applicable to the building, vehicles, refrigeration equipment, our staff and volunteers. carrying out risk assessments as required
· Uphold and develop high quality customer care towards & communication with our Community Food Members (CFMs)
4. Administration
· Ensure that food movements are accurately logged on the electronic stock management system
· Carry out depot administration, including running reports, correspondence with member groups, updating volunteer records
· Ensure that relevant administrative matters are dealt with in a timely way, for instance food safety traces & customer complaints.
Person Specification - Skills, Qualities & Experience
Skills
· Excellent, clear and proactive communication skills, both internal and with external stakeholders
· Team working skills, including both the ability to delegate and to develop people with a positive approach
· Good organisational skills including attention to detail, an ability to prioritise and meet deadlines working with own team
· All round good health and ability to do physically demanding work at times
· A positive and creative attitude in support of our FareShare & partners values
· A motivation to collaborate with and develop others, with a demonstrable commitment to Equal Opportunities
· A flexible work approach, including a willingness to cover alternative shift rotas
Qualifications
· Up-to-date driving license
· IT literacy, in particular of using Microsoft applications (Outlook, Word
· Sound numeracy skills
· Qualifications in Food Hygiene, Health & Safety as it applies to food distribution (or if not it is essential that you have the commitment to training in these areas)
Desirable Experience
· Experience of working in a warehouse environment, preferably with food
· Experience of working with individuals who may feel vulnerable or need support
· No major endorsements on license such as DR, DG or IN. Successful candidates will have a full clean UK driving license (6 points or less will be considered)
· Previous multi-drop experience is preferred however not essential.
· The role requires manually loading stock into a van (up to 20/30kg) and unload each delivery
· A good geographical knowledge of the County and surrounding area would be helpful.
Values and behaviours
· A commitment to Equal Opportunities
· An appreciation of FareShare Midlands’ mission and vision
· Flexibility of approach and ability to work in a team
· Proven ability to develop and maintain good working relations, with both internal and external audiences
· The roleholder will be required to work flexibly.
How to Apply:
If you would like to apply for this role, please create a supporting statement to demonstrate your suitability and to explain your interest in both the job and FareShare Midlands. Please send your supporting statement with a copy of your CV.
We continue to strive to ensure that the profile of our staff and volunteers reflects the diverse communities we serve across the Midlands. As such we encourage and welcome applications from all our communities. We particularly welcome applications from people from ethnically diverse backgrounds as they are currently under-represented within FareShare Midlands.
We will be actively interviewing applicants as they apply.
The client requests no contact from agencies or media sales.
Prospectus are delighted to be supporting an organisation that funds type 1 diabetes research, based in London with the recruitment of a new IT Support Engineer role.
This role is on a permanent contract and available on a full-time (35 hours) basis. This role is hybrid, with travel to the office based in Islington (London), 2 day a week. The salary range for this role is £28,675 per annum.
The IT Support Engineer will report to the IT Manager and provide IT support to employees and the business. You will assist with the day to day operations of the IT department. You will oversee the migration of Sage 200 and Sage 50 finance systems. You will also ensure IT incidents are tracked and resolved. You will manage server maintenance. You will also ensure IT systems remain secure and compliant with internal regulations and policies. You will help design and implement new processes and procedures, to enhance the IT departments operations.
To be considered for this role, you will have experience working in a small IT team. You will have experience using Windows OS and other desktop application softwares. You will have experience using Active Directory, Microsoft Exchange and Microsoft 365 tenant administration.
You will have excellent communication skills. You will have a strong attention to detail and be able to view and improve processes to make them more efficient.
Desirably, you will have experience using SharePoint, Microsoft Azure and Windows Server 2003-2019. You will also have strong networking capabilities (DNS, routing, switching, etc) and knowledge of Wi-Fi technologies.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
This is a fast-moving process, and applications will be sent across on a rolling basis, please apply using your CV to avoid disappointment.
Executive Assistant
Ealing Mencap
Ealing/Hybrid with minimum of 2 days a week in the office (UB6 8TJ)
Permanent
Salary: £27,945 - £31,452 p/a depending on experience, increasing by 3% p/a following successful completion of probation, pro-rata for part time
Full time (35 hours per week), open to part time options (such as 28 or 30 hours per week), with flexible working
Excellent benefits including 25 days annual leave plus bank holidays and Christmas closure, flexible and hybrid working policy, comprehensive learning and development package, career progression opportunities, pension, Employee Assistance Programme
Do you have experience working in an Executive Administration role? If you would like to work in a role where you can support and enable a dynamic and successful charity to continue to go from strength to strength, we would love to hear from you!
Charity People are delighted to be working with Ealing Mencap to find a new Executive Assistant, a brilliant new role which will transform the way the CEO works and help shape an exciting era for their incredible work.
This role will provide comprehensive support to the CEO, Board, and HR functions, ensuring effective administration, governance and efficient HR processes to support the work of Ealing Mencap.
Ealing Mencap give people with learning disabilities and additional needs the opportunity to achieve their full potential and live as independently as possible. They form part of the Mencap group of charities, raise their own funds and operate entirely independently of the national organisation. Their work includes offering services, giving advice, influence change, work in partnership and provide expertise.
The Executive Assistant role marks a pivotal moment in the history of Ealing Mencap, since their formation in 1965. It will suit someone looking to make a tangible impact, that wants to be close to the cause, ultimately creating a better future for every person with learning disabilities and additional needs.
Key responsibilities
* CEO Support: Manage the CEO's schedule, meeting preparations, follow-ups, and key stakeholder relationships to maximise their time and organisational impact.
* Governance and Board Support: Coordinate Board and Finance Subcommittee meetings, ensure timely preparation and distribution of agendas and papers, maintain accurate records, and act as a key liaison for Trustees.
* HR Administration: Support recruitment, onboarding, training, and HR processes, including maintaining records, supporting staff evaluations, and coordinating policy updates.
* Operational Flexibility: Adapt focus between CEO, Board, and HR support as needed, ensuring seamless execution of priorities during peak periods or special projects.
The successful candidate will have at least two years' experience in an Executive Admin role and be able to demonstrate excellent written and verbal communication skills, strong attention to detail, and exceptional organisational abilities. You will be able to prioritise workloads and meet deadlines. You will be able to maintain confidentiality at all times. You will have proficient IT skills (Word, Excel, database and reporting systems), along with solid literacy and numeracy skills. You will be a dependable, strong team player also capable of working autonomously. High levels of flexibility and adaptability are key attributes for success in this role.
The role is full time, but open to part time and flexible working options. The successful post holder will need to be in the office at least twice a week with the rest of the week at home. This is a warm, ambitious and growing charity, with a positive work culture and dedicated staff and trustee team.
How to apply
The application process is CV and Supporting Statement. If you would like to apply for this role or for an informal confidential, please email your CV to Jen D'Souza at Charity People for the pack and full details on how the application process.
The deadline is 9am on Wednesday 11 December with interviews scheduled for Wednesday 18 and Thursday 19 December in person in Ealing.
We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform Jen if you require any assistance or adjustment to help ensure the application process works for you.
At Charity People, we match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have retail and people management experience? Do you have a passion for delivering great standards and developing your team? Do you want to be part of something exciting that will truly make a difference to the lives of people around you?
Then we might have the perfect job for you!
Retail Shop Manager and Assistant Shop Manager roles - Brockworth
Location: Brockworth, Gloucestershire
Shop manager salary: £25,340.04 FTE (32-40 hours per week, across 4-5 days)
Assistant Shop manager salary: £23,880.12 FTE (24-40 hours per week, across 3-5 days)
Duration: Permanent
At Great Western Air Ambulance Charity, we’re going big on charity retail. We already have nine shops located in Westbury-on-Trym, Yate, Cheltenham, Gloucester, Cinderford, Bath, Thornbury and Keynsham but plan to open up to four new shops a year over the next five years, giving our charity a physical presence in the heart of communities we have served since 2007. Our Brockworth shop is one of our next to open so this is a superb opportunity.
The shops will sell a variety of goods, as well as being a hub for our charity activity locally. Our shops need to perform well financially to help fund our lifesaving service, but we also want them to be a place where everyone feels welcome, the local community can learn life-saving skills and former patients or supporters can pop in for a chat.
We are looking for an experienced retail staff who can lead and support the financial delivery, team engagement and community presence in our new Portishead shop. In return, we offer a competitive salary, the opportunity to be part of an amazing retail team and involvement in the exciting variety that retail growth will bring. We also believe strongly in developing individuals’ leadership skills and provide leadership development opportunities.
GWAAC is a great cause to work for, and we have amazing stories to tell and experiences to offer. Our work is very rewarding for our team too – at GWAAC we know that we are contributing to saving local lives every week. We’re looking for someone who shares our passion for that.
You would be joining GWAAC at an exciting time, as the charity continues to grow and innovate in the field of pre-hospital care. You will be supported in developing your skills and be part of a dedicated team committed to saving local lives.
We actively encourage applications from candidates from a range of backgrounds and experiences as part of our keen commitment to equality, diversity and inclusion. GWAAC puts people first and upholds a culture of safeguarding.
Please Note: All retail staff are required to undertake a Basic DBS check due to their contact with vulnerable people and the public. Further information can be accessed in our Ex-Offenders Policy which is accessible on the website.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Housing Support & Recovery Worker
Hours: 30 - 37 hours per week
Salary: £27,876 - £30,002 pro rata (Salary dependent on skills, experience and knowledge)
Contract: Permanent
Base: Micklewood House, OX4 2AQ
Benefits: 28 days annual leave + bank holidays, contributory pension scheme, flexible working and great discounts and cash back card schemes
Job purpose: Provide flexible, proactive and assertive support, to residents of our housing projects, to promote recovery and independence within a positive risk management approach to adults with serious and enduring mental health issues. This specific project supports those who may have experienced domestic abuse, sexual violence and therefore have specific trauma.
Key Responsibilities
- Assessment of mental health needs & risk
- Creation and management of appropriate strategies to manage risks for individuals and environment
- Providing proactive individual support planning and case management in conjunction with residents and external stakeholders
- Property and housing management including health and safety responsibilities, fire safety checks and arranging repairs to maintain a safe environment
- Record keeping and administration
- Interagency working and liaison
- Promotion of community interaction to improve physical and mental wellbeing
- Formulate and see through plans for residents to move on to more long-term resident accommodation within commissioned timeframes
Closing date: This post will close as soon as sufficient applicants have been received
Shortlisting date: This post will close as soon as sufficient applicants have been received
Interview date: Ongoing
Interview location: Micklewood House.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We welcome applications from people from all sections of the community, irrespective of race, ethnicity, gender, age, disability, sexual orientation, religion or belief. We are sadly unable to hire on work visa Sponsorship.
Oxfordshire Mind is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment. We therefore require a Disclosure and Barring Service check, for all our roles. The level of which will vary depending on the nature of the role.
No agencies please.
We are looking for an Interim CEO who will be responsible for continuing to action our 2023-2027 strategy.
Job Title: Interim Chief Executive
Location: Bristol/Hybrid
Hours: Part-time – 4 days a week (28 hours)
Contract: 12 months fixed term
Salary: £70,000 - £75,000 FTE (£56,000 to £60,000 for 28 hours per week)
Bristol Animal Rescue Centre is seeking an Interim Chief Executive to cover the CEO position during a period of family leave.
About Us:
Our mission is to ensure that animals in need within our community receive the compassion, care and respect they deserve. We are committed to helping, healing and homing animals for as long as they need us.
In the last year alone:
- we provided nearly 24,000 days of care to domestic animals
- we rehomed, or reunited with their owners, nearly 500 animals
- we delivered over 2,600 consultations through our community outreach clinics
About the role:
In 2023 we embarked on an exciting new 5-year strategy “For people, for pets, for Bristol”. We aim to expand our reach to more animals and residents in Bristol and the surrounding areas through a more comprehensive Community Pet Support Scheme.
We have a number of key organisational projects that need to be driven through over the next 12 months and so are looking for a strong and authentic leader to work closely with the Chair and Board of Trustees, and lead our Senior Management and Leadership Team, in the delivery of our services and strategic initiatives.
About You:
To succeed in this role, you will have:
- a passion for the protection and wellbeing of animals
- a track record of senior roles in the charity or not for profit sectors managing multi-disciplinary teams
- substantial experience and success in organisational change and programme management
- inspirational leadership and people management skills with a commitment to motivating, multi-functional teams; optimising their knowledge, skills and potential
- a flair for engaging with supporters and internal and external stakeholders
- the skills and experience to maintain the financial viability of the organisation
- substantial experience of setting, monitoring & reviewing objectives, key performance indicators, and standard compliance mechanisms, including evidence-based measurement of improved outcomes
Full details of our current strategy and this role can be found in our attached strategy document and Job Description.
Closing date for applications: 15th December 2024
Interview dates: mid to late January 2025
To apply:
If you feel you have the necessary skills and passion to take this charity to the next stage, we would love to hear from you. Please upload a copy of your CV and a supporting statement outlining how you meet the attached role requirements.
Our aim is to welcome everyone and create inclusive teams. We celebrate difference and encourage everyone to join us, and be themselves at work.
Bristol Animal Rescue Centre and Bristol A.R.C. are the working names for RSPCA Bristol & District Branch (a charity registered in England & Wales 205858) and the linked charity the Bristol Dogs and Cats Home (a charity registered in England & Wales 205858-1).
No agencies please.
Please upload a copy of your CV and a supporting statement outlining how you meet the attached role requirements.
For more information, or for an informal chat, about this exciting opportunity, please email hr[@]bristolarc[.]org[.]dot[.]uk with your contact details and somebody will be back in touch.
Our mission is to ensure animals in need within our community receive the compassion, care and respect they deserve.
About Us
The British Gas Energy Trust is a charitable organisation dedicated to alleviating fuel poverty across the UK. We support vulnerable households, empower communities, and drive impactful change to help those in need manage and reduce their energy costs. As we continue to grow and expand our operation, we are seeking a dedicated and experienced Chief Financial & Operating Officer (CFOO) to join our senior leadership team.
The Role
We are looking for a seasoned and professionally qualified financial & operational leader to play a pivotal role in shaping and delivering our financial strategy, ensuring strong governance and compliance, and supporting our mission to create lasting change for vulnerable households.
The CFOO will report to the CEO and work closely with them and the Board of Trustees, overseeing financial & internal operations, advising on strategic financial matters, and safeguarding our resources for maximum impact In addition to the financial aspect of the role, the CFOO will support the CEO with the day to day operational running of the trust, overseeing HR, Admin, Compliance and IT functions. This role also includes leadership responsibilities for a small internal dedicated team and oversight of external contractors and consultants.
The role is home based with some travel to meetings, including overnight stays within the UK as required.
Key Responsibilities
- Lead and develop the Trust's financial strategy, aligned with our mission and long-term goals.
- Oversee governance, risk, and compliance processes, ensuring that all regulatory and ethical standards are upheld.
- Present clear, insightful financial reports and analysis to the Board of Trustees, supporting informed decision-making.
- Develop and oversee the internal systems and processes within the Trust, fostering a culture of accuracy, integrity, and accountability.
- Work closely with the CEO and senior management team, providing guidance on financial sustainability and risk management.
- Proactively identify and manage financial risks, ensuring resources are deployed effectively and responsibly.
About You
- A qualified Chartered Accountant
- An Experienced Financial Strategist with a proven track record in strategic finance within a charitable organisation, foundation, trust or relevant setting.
- Experience of overseeing both Financial and non-financial internal functions, processes and systems.
- Risk-Aware and Analytical: Skilled at assessing and mitigating risks, with a highly analytical approach to financial & wider risk management.
- Skilled Communicator: Exceptional ability to communicate financial & wider insights clearly and effectively to stakeholders at all levels, including presenting to the Board of Trustees.
- Governance and Compliance Expert: Strong knowledge of governance, compliance, and risk management in the charitable sector.
- A Strong and Supportive Leader: Leadership experience with a small team, fostering a culture of excellence and collaboration.
- Diplomacy & Commercial Acumen
Why Join Us?
The British Gas Energy Trust (BGET) helps families and individuals in England, Scotland and Wales experiencing hardship and who are struggling with energy debts.
You will be joining us at a time where many have been negatively impacted by the cost-of-living crisis and require financial support with their energy bills. You will be joining a collaborative and friendly organisation that is committed to helping individuals facing fuel poverty.
How to Apply:
If you’re ready to bring your strategic finance expertise to a cause-driven organisation, we’d love to hear from you! Please send your CV and a cover letter detailing your experience and motivation for applying by 21 December 2024.
We regret that we are unablwe to offer sponsorship and therefore the successful applicant must already have the right to work in the UK.
Note to agencies - We do not require third party assistance with this vacancy.
The client requests no contact from agencies or media sales.
About the role
WorldSkills UK is seeking a dynamic Network Member Manager to support and expand the growing network of institutions that are part of our award-winning Centre of Excellence. This role is vital to driving value for members and enhancing our flagship programme, which is dedicated to transforming Technical and Vocational Education and Training (TVET) across the UK. As Network Member Manager, you will manage relationships, engage members, and maximise the impact of the Centre of Excellence, ensuring member institutions have access to world-class training and development resources. Your work will support the Centre of Excellence set new benchmarks for teaching, learning, and assessment, ultimately contributing to the UK's global competitiveness in skills excellence.
Role purpose
The Centre of Excellence is WorldSkills UK’s cornerstone programme aimed at raising the standards of teaching, learning, and assessment across TVET. By harnessing international best practices and expertise, it fosters innovation and advances the quality of education across the sector. As Network Member Manager, you will be at the heart of the programme joining a vibrant and diverse team, working closely with member institutions to deliver impactful, sustained engagement and provide strategic support.
Key tasks and responsibilities
Programme management and reporting:
• Establish and maintain an account management framework to encourage member participation in the Centre of Excellence’s core offerings.
• Track and report on member engagement metrics, leveraging data insights to drive retention, satisfaction, and continuous improvement.
• Regularly evaluate and refine the member engagement framework to meet evolving needs, including offering tailored training and development solutions.
• Prepare comprehensive reports for management and leadership that provide insights into programme outcomes, trends, and impact. These reports will inform partners and stakeholders, highlighting the Centre’s achievements and demonstrating value to support continued engagement.
Member engagement and relationship management:
• Build effective working relationships with senior leaders from across the membership, serving as the primary point of contact for ongoing support.
• Develop and execute a robust engagement strategy to ensure that institutions gain maximum value from their membership.
• Oversee the enrolment and validation of new members, guiding them through the onboarding process and ensuring alignment with programme requirements.
• Conduct regular needs assessments and check-ins with members to ensure alignment with the Centre’s objectives and identify opportunities for enhanced engagement.
• Facilitate knowledge-sharing and collaboration opportunities within the network to foster partnerships and shared learning.
• Lead the annual recognition review, coordinating judging panels and planning events to showcase and reward excellence across the network.
Member communication and support:
• Collaborate with marketing and communications teams to keep members informed about events, training opportunities, and programme updates.
• Respond to member inquiries promptly, providing resources and guidance to support their full engagement with the Centre.
• Lead promotional activities to boost member engagement and manage the creation of impactful content for publications, social media, and other channels.
• Conduct and share impact studies that demonstrate the benefits of the Centre’s programmes, helping to raise the profile of WorldSkills UK across various platforms.
• Promote WorldSkills UK’s products and services to drive growth and increase reach within the education sector.
General responsibilities for a manager:
In addition to the key tasks and responsibilities set out above, all employees at this level are expected to:
• Manage, support and motivate allocated staff to successfully deliver activities/tasks.
• Manage resources (including staff, volunteers, suppliers, and partners) so that all project elements are delivered to acceptable standards on time, to budget and meet the required specifications and objectives.
• Contribute to a performance driven culture ensuring outcomes and activities are continuously monitored, reviewed, and evaluated against grant KPIs, resolving issues, and initiating appropriate corrective action.
• Establish a strong mechanism to measure impact, capture, report, and transfer intelligence across programmes of work.
• Produce requirement specifications in line with WorldSkills UK’s procurement strategies for all outsourced activity.
• Maintain WorldSkills UK’s established management policies for dealing with risks and issues for the Workforce Development team and the wider organisation.
• Contribute to the successful delivery of WorldSkills UK’s strategic priorities and annual business objectives.
• Promote and comply with WorldSkills UK’s Employee Handbook and the policies contained therein with particular reference to those related to Health and Safety and on equity, diversity and inclusion.
• Carry out any other duty as may be reasonably assigned that is consistent with the nature of the job and its level of responsibility. Any significant changes will be made in consultation with the post holder acknowledging experience, education and ability.
Person specification Key:
[E] Essential / [D] Desirable.
Qualifications and experience:
• Experience working with in Further and Higher Technical Education. [E]
• Experience establishing strong working relationships with senior leaders across education and training. [E]
• Experience in network or member management, ideally within an education or workforce development context. [E]
• Experience in developing and implementing engagement strategies to drive member satisfaction and retention. [E]
Knowledge and skills:
• Strong relationship management skills, with a demonstrated ability to build and sustain positive, collaborative partnerships [E].
• Excellent communication and interpersonal skills, with the ability to influence and motivate diverse stakeholders [E].
• Strong organisational skills and a proactive approach to managing multiple priorities and deadlines [E].
• Ability to implement change initiatives, focusing effort and commitment on making change work [E].
• Ability to analyse data and use insights to inform decision-making and improve processes [E].
• Knowledge of account management frameworks and best practices in member engagement [D].
• Familiarity with CRM systems and other tools for tracking member engagement and programme impact [D].
Personal qualities and attributes:
• Very reliable and with a high level of probity [E].
• Able to work to own initiative with broad direction [E].
• Able to think creatively and solve problems [E]. • Flexible in working methods and ideas [E].
• Excellent team player and collaborative approach to work [E].
• Enthusiastic and able to motivate others [E].
Special circumstances:
• Prepared occasionally to work outside normal hours [E].
• Prepared to travel within the United Kingdom [E].
• Able to spend time away from home [E].
This role is office based (as above) but with flexible hybrid working. It is expected the postholder will attend the office at least once or twice a week.
Full time working hours are a minimum of 35 hours per week, normal working hours are 09:00 to 17:00 Monday to Friday although we pride ourselves on having a flexible approach to our working practices and service delivery and are happy to discuss flexible working options, including part time, with suitable candidates.
25 days’ annual leave [which will increase by one additional day for each completed year of service up to a maximum of 30 days] plus public and bank holidays.
Reasonable adjustments will be offered to all candidates and every stage of the recruitment process.
The client requests no contact from agencies or media sales.
Executive Assistant
Barnwood is not your typical funder. We drive change so that disabled people and people with mental health conditions have choice of opportunities, access their rights, and are included where they live. We bring people together for a different conversation and explore big ideas. Through learning and collaboration, we influence the change that’s needed. By partnering with local organisations and looking for better ways to fund, Barnwood makes a difference in Gloucestershire.
As part of this work, our People and Operations Team engages a wide range of people in the Trust’s vision for Gloucestershire, and our Executive Assistant is integral to this.
We are looking for an Executive Assistant to deliver high level professional administrative support to the Chief Executive Officer and Chief Operating Officer. The Executive Assistant will take responsibility and ownership of office organisation and project delivery, and to provide Trust-wide support for human resources processes and governance processes for the Board of Trustees.
We want to diversify our team to better reflect the work and communities we support – this means we would particularly welcome applications from people who:
· are from Black, Asian and minoritised backgrounds.
· have lived experience of disability and/or mental health challenges.
Contract terms:
· This role is permanent, and we welcome applications from people looking for full time hours (37.5hrs per week).
· We offer a flexible start between 8am and 9.30am Monday to Friday.
· Salary £38,066 p/a FTE
· 36 days holiday inc. bank holidays
· This position is based in our office in central Cheltenham with occasional opportunities for home working.
Summary of key duties:
Executive Assistance:
· Schedule, organise and minute meetings as required for Leadership Team members, ensuring all necessary arrangements are considered.
· Manage diaries and incoming communication for the CEO and COO as required.
· Manage and undertake projects, assignments and other administrative duties as required.
· Provide line management to the Operations Administrator, enacting the Trust’s management processes to ensure that all employees are motivated, supported and enabled to give of their best.
Governance Assistance:
· Support with the preparation of meeting papers ensuring they are issued in a timely manner and loaded on the Governance Portal.
· Accurate minute-taking and record-keeping for all governance meetings. To include maintaining the following registers: (i) Trustees; (ii) attendance at meetings, (iii) decisions taken out of meetings (iv) signed minutes.
· Support Trustee recruitment processes through the creation of application packs, scheduling recruitment process, managing applications and interviews, scheduling induction activities and creating digital and hard copy induction packs.
Human Resources Administration:
· Support the development and delivery of effective HR processes for the Trust, in conjunction with the COO.
· Support recruitment of both employees and Trustees through placement of adverts and issuing of relevant communications during the recruitment process in a timely manner, and liaising with the recruiting manager to ensure the process is planned and delivered in a supportive and accessible manner.
· Oversee and manage the administration of the IRIS HR system.
· Ensure reports relating to people management are available and issued to People Managers on a regular basis.
Use of Overton House:
· Establish, and keep under review, the policy and process for the booking of spaces at Overton House to external users.
· Oversee bookings by partner organisations, ensuring all appropriate agreements and guidance are in place for external users and that bookings and visitors are well managed.
· Liaise with the Marketing & Communications Team to ensure that appropriate communications about available space and booking processes are in place.
· Oversee the receiving of external visitors to Overton House, ensuring a welcoming and accessible environment for all.
Essential Knowledge and Experience:
· Proven experience of working as a Personal Assistant/Executive Assistant at a senior level
· Experience of providing administrative support and project coordination for a range of parallel projects
· Experience of accurate minute-taking for both formal and informal meetings
Desirable Knowledge and Experience:
· Line management experience to foster a productive and supportive team environment
· Knowledge of human resources policies and procedures
· Knowledge of governance processes
· Knowledge of meeting management, facilities hire or similar
· Experience of working in a charity or not-for-profit sector organisation
For full details please see our application pack.
Summary of skills
· Exceptional planning, prioritisation and time management skills, plus ability to respond effectively to changing workloads and priorities
· Exceptional written and verbal communications skills that engage a wide range of audiences and which champion accessible communication
· Proactive problem-solver, demonstrating high levels of initiative, organisation and flexibility
· Strong IT skills (demonstrable proficiency in using MS Outlook, Word, Excel, PowerPoint, WhatsApp, Teams and Zoom)
Benefits:
· 36 days annual leave including bank holidays. (FTE)
· Life Assurance (3 x Salary)
· Work within an organisation that is committed to improving equality and diversity.
· Competitive salaries and fantastic pension contribution rates.
· Excellent personal development plan and extensive training which includes a commitment to training employees to be confident when working with people with a wide variety of impairments, disabilities, and mental health challenges.
· Friendly and collaborative working culture; everyone’s voice is heard.
· We have a range of supportive wellbeing policies and almost a third of our employees, are qualified mental health first aiders with Mental Health England.
· Our offices in central Cheltenham are wheelchair accessible, have free accessible parking on site and great facilities.
· Assistance dogs are welcome.
Guidance On Applications:
Click on Apply Now to be taken to the Barnwood Trust website where you need to apply for this role via our online application form.
You will also find a detailed application pack which gives a full and detailed job description and person specification as well as guidance on how to make an online application and what you should include within it.
Should you have any questions or require any of the information in a different format please email the recruitment team directly at recruitment@barnwoodtrust. org.
We want our application process to be right for you as an individual, so if there’s anything you think we can do to make this process more straightforward for you please email recruitment@barnwoodtrust. org directly to discuss what support we might be able to provide. Our career page on our website has some examples of things we may be able to put in place for people who request extra support.
Deadline for applications: 12.00 noon on Monday 2nd December 2024
First interviews: Thursday 12th December 2024
Second stage interviews: Tuesday 17th December 2024
We would like the successful candidate to start as soon as possible.
Barnwood acts as an agent of social change, working alongside disabled people and people with mental health conditions to create that change.