Operations Manager Roles Jobs

You’ll be at home, working online, recruiting and interviewing new volunteers, pulling teams together, planning and strategising systems to support our amazing volunteers.  You've great people skills and a talent for bringing out the best in people, spotting their strengths, building up their confidence. You’ll be supported by our Salesforce Manager and Content & Communications Lead and will work alongside colleagues heading up our services.  

We’re at the start of a new 5-year journey to create space for people who stammer – so we’re building our team.  This is a new role at STAMMA, so there is space to shape, create and shape volunteering at the start of our new strategy.  Now couldn’t be a better time to join.

We're embarking on a new strategy, fuelled by the National Lottery, which includes significantly expanding our volunteer operations which will be headed up with this new post.  We've already a team of over 30 brilliant volunteers.  Our services are central to what we do - so you'll be at the very heart of it all. Recruiting and supporting volunteers across the helpline, training and advocacy services, including supporting our amazing group leaders around the country. 

Essential Skills & Experience

• At least 3 years’ experience of volunteer management.  We’re particularly looking for experience with online recruitment and management of volunteers.
• Experience of establishing new volunteering and training systems, so you can help us scale up operations.
• An understanding of best practice and the regulations around volunteering.
• Thorough understanding of safeguarding practices and issues.  The postholder will be the safeguarding lead in this role.
• Experience of presenting to groups of people and facilitating discussion and initiatives and coaching individuals.
• Strong writing and presentation skills.
• Experience of working within voluntary sector.

Desirable

• Experience of working with local groups and/or working with a membership organisation.
• Experience of organising volunteer events.
• Experience of using a CRM or volunteering management system.
• It would be great if you stammer, but not essential.

Soft Skills

• Leadership
• Self-starter
• Able to manage and prioritise a varied workload within deadline.

RESPONSIBILITIES

We expect to recruit from our members and from the community of those who stammer or those who support people who stammer (speech & language therapists, family and friends).

• Recruit and induct new volunteers to support our services, working with the Services Director and the Training & Outreach Lead. 
• Work with the service managers to review training and update training modules.
• Ensure there is appropriate training, support, supervision and acknowledgement for volunteers and ensure processes comply with the charity’s values
• Research and write volunteer policies and procedures, including risk assessments.
• Support and recruit volunteer community leaders for our groups and networks; work with them to aim for consistent quality across the groups experience and develop an online training programme for leaders.  Longer term, put a funding case together to support a training weekend for community leaders.
• Keep records on which community groups are active and identify areas of need and feedback mechanisms.
• Work with Content & Communications Lead to produce regular mailings and volunteer recruitment campaigns.
• Keep up to date with legislation, best practice and policy related to volunteering and make any necessary modifications to accommodate changes.
• Maintain the database of volunteers and ensure all volunteers are registered members.
• Manage budgets and resources, including the reimbursement of volunteer expenses.

PLEASE NOTE

This is a hybrid role, and all staff are expected to attend team meetings, held in London, every 6-8 weeks.
Candidates need to be based within mainland UK as they will be expected to attend in-person staff meetings and visit local groups.   
Previous candidates need not apply.           

INTERESTED?

If you think you fit the bill and can tick most of the boxes needed under the Job Spec, then do apply. We need:

1. A CV.

2. A cover letter of no more than 2 pages to explain why you want this job and how you fit the Job Spec, with particular attention to skills and experience. Applications without a cover letter will not be accepted.

Deadline for applications 23rd April.

TIMETABLE

Ongoing Short one-to-one Teams informal chats will be offered to long-listed candidates in the first instance with the CEO, so if you can, get your application in before 29th April. Following this, candidates will be shortlisted for a panel interview via Teams. 

Tues 29th April 1st Panel Interview (online)

Thurs 1st May Meet the staff (online): If you reach the 2nd round you will get the chance to meet the staff team and get a feel for the people you’ll be working with. 

Fri 9th May 2nd Panel interview, in person, London.  Those attending the 2nd panel interview will be expected to prepare a short presentation.

We are seeking to recruit a CJS Director!

To ensure success, should understand the charity’s operation and decision-making processes with a keen interest in producing targeted and tangible results. Working in line with the charity and its values.

Position: Retail Manager
Salary and Hours: £21,213.00 per annum, 35 Hours per week
Contract: Permanent, Full time
Based: Downpatrick, Marie Curie Shop
Closing date: We are reviewing applications as soon as they are received. We advise you APPLY NOW if you are interested.
Interview process: If your application is deemed successful, you will be invited into the store for an interview.

Marie Curie is one of the UK's most loved charities and the leader in end-of-life care and support. We're fighting for a better end of life for all because we believe that every day of your life matters - from the first to the last. You may have seen our recent TV advert here.

Our Retail Manager role offers a fantastic opportunity for you to build on your existing retail experience and commercial thinking to create an inviting shop which encourages sales and promotes excellent customer service.
No week is the same and you'll have bags of variety in your role.

Marie Curie Benefits Package:
- Season ticket loan -for travelling to and from work
- Defined contribution schemes for Pension
- Marie Curie Group Personal Pension Scheme
- Loan schemes for bikes; computers and satellite navigation systems
- Introduce a friend scheme
- Entitled under Marie Curie Blue Light Card
- Entitled to Benefit-Hub Discount Scheme
- Life assurance - for all employees
- Eye care - (under Display Screen Equipment (DSE) regulations, Marie Curie will pay towards sight tests if you use computer screens and other displays as part of your job)

What's in it for you:
- Annual leave allowance: - Northern Ireland = 25 days plus 10 public holidays (pro rata)
- Competitive Policy for parental/sick leave
- Continuous Professional Development - (Marie Curie supports and encourages personal and professional development)
- Industry leading training programmes
- Flexible Working

What we are looking for:
- Sales & Stock Generation. Where you'll get to be creative, always looking for opportunities to attract new customers/supporters every day.
- Management of Staff and Volunteers. You'll get to work with some amazing people. Taking the lead in recruiting, training, managing and supporting volunteers to ensure the effective operation of the shop.
- Administration. You will ensure all financial reporting and management, cash handling, daily banking and security procedures are followed.

You'll be part of a friendly, passionate team with a manager who supports you and your career development.

To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie
For more information or an informal chat please contact Cathy Clarke by email at [email protected]
Marie Curie is committed to its values, which underpin our work.  We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one. 

We believe that diversity makes us stronger. Join Marie Curie and be part of an inclusive and equitable workplace where everyone's unique perspectives and experiences are valued. We welcome candidates from all backgrounds and walks of life. Apply today to bring your talents to our diverse and inclusive charity.
We're committed to making reasonable adjustments to support you throughout the application and selection process. You can request support via [email protected]

Harris Hill is delighted to work exclusively with CISV International, a global non-profit dedicated to peace education, in seeking an experienced International Safeguarding and Risk Management Lead to ensure the safety and well-being of its volunteers and participants across its network of over 60 member associations worldwide.

This senior role is crucial in shaping, developing, and implementing safeguarding and risk management policies and processes that support CISV’s mission of fostering intercultural understanding. The post holder will oversee the safeguarding and risk management systems for all of CISV’s global peace education programmes, ensuring they meet high safety standards and comply with legal and regulatory frameworks. As part of the Senior Management Team, you will report directly to the CEO and lead a small staff team as well as a volunteer network of risk managers, providing training, guidance, and expert advice on risk management and safeguarding matters.

The successful candidate will be a people person and a charismatic leader, conscious that empowering colleagues and volunteers is more effective than just ‘managing them.’ You will bring significant senior-level safeguarding experience, ideally in child protection, along with a strong understanding of UK safeguarding laws and the regulatory requirements of the Charity Commission. This candidate will also show a good understanding and ability to lead a team in broader risk management concerns. You should have the ability to develop and enforce policies, manage serious incidents, and communicate effectively across diverse cultural contexts. Experience in international or volunteer-led organisations is desirable, as is the ability to work with volunteers in a multicultural environment.

To apply, please send your CV and cover letter to Giuseppe Di Maria, Principal Consultant at Harris Hill -

Please note, only successful applicants will be contacted with further information.

As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to equitable and inclusive recruitment. We actively welcome applications from all sections of the community, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics.

We’re looking for an experienced Digital Marketing Manager to drive forward and innovate our digital marketing strategy, ensuring our online visibility, engagement and revenue are key enablers for our fundraising efforts. 

Sitting within the Marketing and Communications team, this strategic role will focus on delivering impactful digital experiences to strengthen our brand presence, maximise audience reach and support growth. The role is primarily based at the charity office at Birmingham Children’s Hospital, with the requirement to also work from the charity office at Birmingham Women’s Hospital alongside some remote and out of hours working.

The Digital Marketing Manager will be accountable for the performance of our website, email, SEO, CRM, PPC and paid social, ensuring all our digital channels are optimised for both awareness and income generation. This hands-on role will see you lead the team to implement, deliver and evaluate exceptional and effective digital activity, using data and insight to inform decisions. To spearhead our digital marketing transformation, you’ll need to be an ambitious and experienced professional, who thrives in a fast-paced environment.

Your skills and passion will see you:
• Develop and implement a comprehensive digital marketing strategy aligned with our income growth objectives
• Shape the way we connect with our audiences, primarily through strategic (but not limited to) use of email, content creation, website management, SEO, PPC, paid social and CRM marketing
• Identify opportunities to maximise brand awareness, engagement and online revenue generation
• Track, analyse and report on digital performance metrics, providing actionable insights as well as data and market research to improve and inform digital marketing effectiveness
• Oversee the delivery, roll-out and continual improvement of a new website by setting the strategy, implementing SEO best practices and using data insight and analytics to improve visibility and traffic, as well as establishing engaging user journeys which increase conversion rates and improve fundraising campaigns
• Plan, execute and optimise bespoke digital campaigns, paid as well as organic, which leverage data to refine strategies, boost engagement, maximise reach and increase supporter interaction and brand advocacy
• Lead the creation, segmentation, automation and deployment of email and CRM campaigns to enhance audience journeys and maximise engagement and conversion, using performance and insights to inform improvements
• Maximise our paid advertising accounts, including Google Ads, monitoring performance to ensure they are data-driven, cost-efficient and deliver ROI as well as cross-selling opportunities
• Maintain a culture of data-driven decision making and bring visibility and transparency to marketing activity by regularly reporting impact against objectives, trend spotting as well as using a variety of data and analytics tools to raise the profile and understanding of digital marketing across the charity
• Safeguard the integrity of the charity’s digital presence ensuring it complies with data protection regulations, the Freedom of Information Act and any other applicable legislation.

What we offer: 

• Flexible and hybrid working to support work-life balance 

• Generous annual leave entitlement with additional leave for long service  

• Enhanced sick pay 

• Enhanced Maternity Pay 

• Free flu jabs 

• Cycle to work scheme 

• Charity events throughout the year 

• Employer enhanced auto-enrolment pension scheme with 8% employer contribution 

• Ongoing commitment to education and professional development 

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.  

Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.  

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it. 

The closing date for return of applications is 30th April 2025. 

Contract Type: Permanent

Salary: 45K P/A

Hours: 37.5

Hybrid

Intro:

• This is an exciting opportunity to join a dynamic and aligned staff team at Greenwich Foodbank (GFB) working towards realising our vision of ending the need for food banks in the Royal Borough of Greenwich. 
• Through this new organisational role, you will proactively create and grow a sustainable fundraising income, through engaging and working alongside grant giving trusts and foundations as well as corporate organisations across London and the UK.
• Drawing on your proven track record and fundraising expertise, you will be growing income and building relationships with trusts and foundations as well as corporate partners to achieve and exceed annual income targets and KPIs. You will have the capacity to create and craft compelling funding proposals that successfully engage and attract donors in line with GFB’s strategic goals and organisational values.
• You will be aligned with the shared values, vision and strategic goals of ending the need for food banks in the Royal Borough of Greenwich and passionate about our organisation's values of dignity, community, justice and compassion in all areas of your work.

Key Responsibilities:

• Through comprehensive and considered research, you’ll outline a sustainable and achievable fundraising strategy that identifies and prioritises a pool of potential grant giving trusts and foundations funders for GFB. Your work will demonstrate your commitment to excellence. 
• You will manage the ongoing relationships with grant giving trusts and foundations funders, ensuring they receive excellent stewardship, timely reporting and that GFB is able to maximise its existing potential funding streams.
• In this role, you will forge relationships with potential funders, develop and submit timely and winning funding applications and work alongside GFB’s impact and operations team to provide relevant and impactful feedback to funders. 
• You will proactively identify, engage and build good relationships with prospective corporate donors, successfully securing them as funding partners. 
• You will deepen engagement and grow the relationships, partnerships and collaborative potential with existing corporate donors.
• Working with colleagues across GFB, you will develop authentic, compelling, creative and winning funding and partnership proposals that can successfully engage prospective partners through the alignment of our values, vision and strategic work with their needs, motivations and areas of interests. Alongside this you will engage potential funders in our Changing Minds work as we seek to change the conversation on food poverty in our area to a proactive and preventative rather than reactive approach. 
• You will work collaboratively with other local organisations and Trussell affiliated food banks across London and the South East, identifying and progressing opportunities for joint funding proposals and partnerships. 
• You will develop, monitor and manage a fundraising portfolio capable of generating an income that not only covers our annual charitable operating spend but also follows a fundraising framework that sustainably allows Greenwich Foodbank as an organisation to reach its strategic goals.
• You’ll establish a fundraising pipeline, including a range of KPIs that can be tracked and that will enable you to make informed projections regarding future income. 
• You will forge strong relationships with stakeholders across the local community and the wider Trussell network, sharing best practice and learning from other charities across the network. You will proactively take advantage of any fundraising training and skills development opportunities and engage with any joint fundraising opportunities. 

Skills

• You will have established experience and a proven successful track record of trusts and foundations fundraising 
• You will have good experience of corporate partnerships fundraising. 
• You will have excellent written and verbal communication, presentation and relationship management skills. 
• You will be confident in public speaking and you’ll be able to inspire and motivate new and existing funders. 
• You will have experience of setting, managing and reporting against fundraising KPIs.
• You will be tenacious and able to embrace, develop and shape a new role.
• You’ll be well organised, proactive, and a self-starter who is able to self-motivate. 
• You will be able to demonstrate empathy for people from disadvantaged, marginalised or socially-excluded backgrounds.

Head of Human Resources and Operations
Location: London, N1

Hybrid: 1-2 days in the office, ideally Mondays & Thursdays
Salary: £49,620 - £52,766 per annum FTE
Hours: Full-time, 37.5 hours per week
Contract: Permanent

Benefits

• Annual leave: 36 days including bank holidays (increasing 1 per year, up to 41 days after 5 years).
• Flexible working: Core hours 10am - 4pm (37.5-hour workweek)
• Pension: 6% employer contribution.
• Duvet days: 2 per year for short-notice well-being leave.

Charity People is delighted to be partnering with a mental health charity based in the City, Hackney and Waltham Forest to recruit a Head of Human Resources and Operations. This is a fantastic opportunity for an experienced HR professional to join a values-driven mental health charity that supports around 5,000 people each year through a range of specialist services.

About the Charity

The charity we are partnering with is a leading provider of specialist mental health services and part of a larger federation. Their work focuses on recovery, early intervention, and wellbeing, particularly for minoritised communities. Their impact is recognised nationally through multiple awards.

About The Role

The Head of HR and Operations will be a key member of the Senior Management Team, reporting to the Chief Executive. This role will be pivotal in ensuring the charity's HR and operational functions run smoothly and effectively, supporting the organisation's long-term sustainability and commitment to fostering an inclusive, diverse, and high-performing workplace.

The role will oversee HR strategy, employee development and retention, and facilities management. A coaching approach will be essential, supporting managers with HR metrics, staff development, and embedding best practices across the organisation.

Key Responsibilities

Leadership & Management

• Develop strategic direction and implement business plans.
• Lead a high-performing team with clear vision and objectives.
• Provide effective line management and support staff development.
• Ensure policies align with the charity's values and Race Equity Plan.

Human Resources

• Oversee HR function, policies, and efficient working practices.
• Support managers with HR responsibilities and staff development.
• Ensure effective recruitment, onboarding, and talent management.
• Foster an inclusive, diverse, and well-being-focused culture.
• Manage HR systems, technology, and budgets.

Facilities & Office Management

• Oversee office, facilities, and repairs to ensure a safe environment.
• Manage supplier contracts, IT, and communication systems.
• Supervise facilities and operations staff.
• Ensure cost-effective procurement and budget management.

About You

Essential Skills & Experience needed for the role:

• Experience of building inclusive and diverse workplaces.
• Ability to develop HR strategies that support business objectives and workforce planning.
• Strong knowledge of UK employment law and HR best practices.
• Ability to engage and influence stakeholders at all levels, with a people-first approach.
• Knowledge/experience of managing and delivering across multiple workstreams such as HR and Facilities (experience in all an advantage but not a requirement)
• Experience of contributing to senior decision making
• Ability to analyse, critique and evaluate business data and insights
• MCIPD qualified or a qualification or experience in human resources management
• Influential with the gravitas to effectively help shape the organisation
• Significant management or supervisory level HR experience

You will have a solutions-focused and adaptable approach, with strong discretion and integrity. Your visible commitment to the charity's values will be evident, and you will be personable and professional, building strong relationships with stakeholders and motivating them towards a common goal. Highly organised, you will prioritise a varied, fast-paced workload and meet deadlines, while being a self-starter who can decisively get things done. As a team player, you will collaborate to achieve results, showing reliability and commitment.

How to Apply

Tatiana Ostara at Charity People is managing this recruitment on behalf of the charity. If you are an experienced HR professional looking to make an impact within a progressive mental health charity, please send your CV.

Closing date: Friday 4th April
Interviews: Week commencing 7th April

Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

Seeking an experienced, self-motivated and compassionate individual to join our team and play a key role in our community based, non-medical sanctuary for those who are sucidal. At Maytree, we offer a potentially transformative experience with a once-only 4-night stay at our non-medical,family-style house. Through respite, time and space for reflection and compassionate and nurturing care, our Volunteer Befrienders and Lead Befrienders support an opportunity for the revival of hope and resilience.

As House and Adminstration Manager, you will work closely with our team of Lead Befrienders and Volunteer Befrienders to ensure the smooth running of the operations within the house, overseeing recruitment of staff and volunteers as well as acting as first point of contact for the organisation.An exciting and varied role for the right candidate. 

Job Title: Fundraising Manager

Location: The Hugs Foundation, Bodmin
Reports To: Charity Manager
Hours: 32-40 hours per week, Monday to Friday (with flexibility for evenings/weekends). Potential for full time if wanted.
Salary: £32,000 (D.O.E) FTE

Role Overview:

Manage and grow the charity’s fundraising efforts and financial operations. Develop and implement strategies for sustainable funding, secure multi-year grants, and diversify income streams to support the charity's mission. Represent the charity publicly and build relationships with key partners, donors, and stakeholders.

Key Responsibilities:

• Create and implement a fundraising strategy to increase funding and secure grants.
• Monitor, evaluate, and report on fundraising performance.
• Build relationships with local businesses, corporates, high-value donors, and other stakeholders.
• Identify and manage a variety of income streams (e.g., trusts, grants, corporates, donors, crowdfunding, legacies).
• Oversee trust and grant fundraising, including bid writing and fund management.
• Maintain accurate donor records and ensure compliance with relevant regulations (GDPR, Fundraising Regulator).
• Manage Gift Aid submissions.
• Provide weekly updates to the Charity Manager on progress and challenges.
• Ensure fundraising policies align with current legislation.
• Contribute to the charity's risk register and help manage risks.
• Update website, social media, and newsletters related to fundraising.
• Adhere to The Hugs Foundation’s values and work as part of a team.

Personal Qualities & Experience

Essential

• Experienced in developing and implementing fundraising strategies and delivering against target.
• Passionate about animal welfare and human well-being.
• Team-oriented, motivated, reliable, and results-driven.
• Creative with excellent time management and organizational skills.
• Strong IT skills (Microsoft 365, CRM databases, and social media platforms).
• Able to manage budgets and have prior experience in the charity sector.
• Skilled in communication (verbal, written, and marketing materials).
• Knowledgeable about GDPR and fundraising regulations.
• Driving license and access to transport (due to rural location).

Desirable:

• Experience in charity management or multi-project oversight.
• Experience in animal rescue or mental health sectors.
• Understanding of safeguarding practices.

The candidate will be required to work within the guidelines of The Hugs Foundation’s values, using them as a framework to manage and communicate with the rest of the team. The job description is not exhaustive, and this role maybe required to undertake other reasonable tasks as directed by the Charity Manager and Board of Trustees.

Note: All appointments are subject to satisfactory pre-employment checks, including a satisfactory Enhanced criminal records (with Barred List check if the role will be actively engaged in regulated activity) through the Disclosure and Barring Service (DBS). This will only be submitted once the role is offered and accepted.

Closing date 6th April 2025.

Interviews to be held Wednesday 16th April 2025.

Contract Manager (Repairs & Maintenance)
Based: Oldbury, Birmingham, B69 4PN
Salary: £52,119 per annum
Hours: 35 per week
Contract: Permanent

We have an exciting opportunity for a Contract Manager to join our In-House Maintenance team, helping deliver a high-quality repairs service to our tenant's homes. This is a fantastic opportunity for an experienced and knowledgeable maintenance professional who is passionate about ensuring we can provide safe and affordable homes in our community.

Utilising your contract management skills and financial acumen, you'll manage responsive maintenance, void, damp and mould and disrepair works and services, ensuring they are delivered in a timely, cost effective, customer focused and safe manner. You'll be accountable for operational management of multiple contracts and projects, being mindful of annual budgets and revenue projects whilst building strong professional relationships with colleagues across the organisation, including finance and procurement.

As well as managing sub-contractors, you'll also lead and manage the performance and development of a team of Void Supervisors, providing coaching and other development support as required.

Our ideal candidate?

• A relevant HNC or equivalent and/or possess significant technical experience in construction or maintenance related contract management.
• Experience of managing contractors or subcontractors in a repairs or planned maintenance setting.
• Experience working on high value repairs or maintenance projects.

Who are Midland Heart? We're one team working together for our tenants; a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed. Whether you want to build your career with us, or use your experience to move on, we're here to develop your potential.

Closing Date: 13 April 2025
Please note - suitable candidates may be invited in to take part in an assessment prior to the advert closing date. We reserve the right to halt recruitment activity for this role at any stage.

Interested?

Applying is easy - simply click the apply button. You will be directed to our candidate portal. There you can upload a CV and Covering Letter, which show us that you have what it takes to make a success of the role.

We're proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.

No agencies please.

About us! 

The Climate Governance Initiative empowers board directors on every continent to take climate action by enhancing their knowledge and skills in climate governance. Our rapidly-growing network of Chapters in over 70 countries worldwide reaches more than 100,000 board directors.

The Climate Governance Initiative team is based in Cambridge, UK and forms part of the Chapter Zero Alliance, a UK-based charity dedicated to promoting sustainable corporate governance. 

ROLE OVERVIEW 

As our Management Accountant you will work with the Associate Director, Operations to manage our income and expenditure effectively. This will be achieved through timely provision of financial information including management accounts and funders reports as well the preparation of budgets, forecasts, funding proposals, and the ongoing review of our financial performance. 

• Salary: £40,000 - 45,000 per annum pro rata
• Pension: Government Workplace NEST Pension Scheme
• Hours per week: Part-time (22.5 hours per week)
• Location: hybrid with one day per week at offices in CB2
• Reports to: Associate Director, Operations
• Contract: Permanent

KEY DUTIES 

Financial Modelling and Forecasting 

• Build and manage a financial model capable of organising and forecasting the financial structures that result from income from multiple sources of funds. 

• Provide financial insights and analysis to support strategic decision-making, including scenario planning and risk assessment. 

Internal Reporting 

• Work with our virtual finance office (external bookkeeping team) to ensure monthly management accounts are produced with the appropriate narrative. 

• Prepare quarterly financial accounts, variance analysis, and management information. 

• Monitor and report on restricted and unrestricted income, ensuring accurate allocation and reporting. 

Budgeting 

• Undertake the preparation of CZA’s annual budget and quarterly reforecasting. 

• Support non-finance staff by providing guidance on budget management and financial processes as needed. 

Grant-Based Financial Activity 

• Develop funder budgets and financial plans to be included in grant submissions. 

• Produce financial reports for multiple funders on a regular basis using their templates and following their specific funder guidelines in a timely manner. 

• Support sub-grant activity to ensure payments are accurate, timely and properly accounted for. 

Compliance and Governance 

• Ensure compliance with charity finance regulations, including Charity Commission reporting. 

• Act as the primary interface for CZA with external auditors. 

• Develop and review/update CZA financial processes, policies, and procedures, in line with the charity's Statement of Recommended Practice (SORP), building on these as the operation develops. 

Financial Systems and Automation 

• Manage and improve financial systems to ensure they effectively capture and report financial data. 

• Build in automation as needed to reduce manual processing. 

Reserves and Investment Management 

• Develop and monitor reserves policy to ensure financial stability. 

• Develop cashflow forecasts and models to inform investment decisions and ensure the organisation maintains adequate reserves. 

SKILLS AND EXPERIENCE 

• Educated to first degree level or equivalent experience 

• Fully qualified accountant (ACA, CIMA, ACCA) or working towards such a qualification and close to qualification 

• Significant relevant experience, ideally gained in the charity sector (working with grant income, familiar with Charities SORP (FRS 102) etc.) 

• Knowledge of the preparation of grant applications, monitoring of grant expenditure, grant reporting and close-out

• Ability to interpret financial information and present to both financial and non-financial stakeholders 

• In depth knowledge of Microsoft Office applications, in particular Excel

• Experienced in the use of Xero or similar financial systems 

• Ability to build processes and procedures and apply them with consistency

• Demonstrate advanced knowledge of Finance/ accounting involving a critical understanding of relevant theory and/or principles 

• Ability to work well as part of a team and balance need, risk and pragmatism when developing solutions 

• Meticulous attention to detail with high standards of accuracy

• Highly confidential and discrete 

Deadline to apply: We encourage applicants to apply as soon as possible, as applications will be reviewed on a rolling basis. 
Pre-employment checks: Two satisfactory references, and right to work in the UK

Are you passionate about empowering young people to unlock their potential?

Do you have the skills to support our busy team of Educational Partnerships Managers to deliver impactful programmes within education? If so, we have an exciting opportunity for you to join our team as our Delivery and Volunteer Support Coordinator at Young Enterprise (YE).

About us

This is a fantastic opportunity to join a team of over 90 employees and over 2000 volunteers united by our goal to empower young people to discover, develop, and succeed by equipping them with the skills, knowledge, and confidence they need to thrive in work and life.

Through hands-on enterprise and financial education programmes, Young Enterprise helps young people build essential skills such as problem-solving, teamwork, leadership, and financial literacy—preparing them for the modern world.

Since we set up in 1962, we have ensured over 7 million young people had the opportunity to prepare for the world of work and over 1 million young people set up and run their own business.

Why Work for Us?

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. Here’s what you can expect from us:

• People-Focused Culture: A friendly and supportive workplace where we work together to achieve our mission.
• Commitment to Equality and Diversity: We actively promote an inclusive environment where everyone can thrive.
• Generous Benefits Package: Enjoy a generous holiday allowance, access to an NHS top-up scheme, Employee Assistance Programme, cycle-to-work scheme, and more.
• Mentorship Opportunities: Access to a mentoring scheme with a corporate partner to support your personal and professional development.
• Life Assurance: Group Life Assurance for added peace of mind.
• Pension scheme

About you:

• A Motivated Self-Starter: Someone who is proactive, driven, and able to take initiative.
• Strong Relationship Builder: Someone who enjoys building and nurturing strong relationships internally and externally, and values volunteers and the contribution they make.
• Excellent Organisational Skills: The ability to prioritise, manage multiple tasks, and problem-solve effectively under pressure.
• A passion for events: The ability to support the organisation of events – from inception to delivery and review.
• Enthusiastic about volunteering: Someone who understands the impact of volunteering, with the passion and drive to ensure that our volunteers have an excellent experience.

About the Role:

As the Delivery and Volunteer Support Coordinator, you will play a vital role in supporting the work of the Educational Partnerships team in London and the SE.  This means you'll be supporting our work with schools that serve young people from areas with the greatest barriers to social mobility. Your mission will be to ensure YE’s programmes in London and the SE are delivered effectively and ensure our volunteers feel well supported throughout their volunteer journey with YE.

You’ll be a key member of YE’s Educational Partnerships Regional Team, collaborating closely with Educational Partnerships Managers, the Educational Partnerships Regional Manager, the Volunteering Team and National Fundraising to support the success of our enterprise and financial education programmes. These programmes are designed to help young people make positive contributions to their communities and society, while equipping them with the tools to shape their own future.

This is a dynamic and rewarding role where no two days are the same. There is a degree of manual handling and you may be required to work some evenings and weekends. You will engage directly with internal and external stakeholders and take responsibility for several reporting and administration processes.

Key Responsibilities:

• Develop and Nurture Relationships: Cultivate and expand internal and external relationships that facilitate the delivery of YE’s programmes and services effectively. 
• Volunteer Management: Identify, recruit and locally train event-based volunteers. This will include harnessing excellent relationships with volunteers, ensuring that our volunteers are supported on their journey with YE.
• Event support: Manage all the logistics for various events that occur as part of YE’s programmes over the course of an academic year.  Including, launches, training, trade fairs and showcases.
• Collaboration and Teamwork: Work alongside your regional team to achieve shared KPIs, contributing to the success of the region and the wider organisation.
• Safeguarding: Undertake training and ensure YE’s safeguarding policy is adhered to at all times.
• Tech-Savvy: Competence in using IT tools such as Microsoft Word, Excel, PowerPoint, and Teams.

Keeping Young People Safe:

At Young Enterprise, safeguarding is at the core of everything we do. We are committed to promoting the welfare of children and vulnerable adults. All successful applicants will receive ongoing safeguarding training throughout their employment.  In most cases a previous conviction will not prevent you from being great at this role - to find out more please refer to the job description.

At YE we are passionate and committed to keeping your data safe and secure.  Full details can be found in the YE People’s Privacy Notice.

How to Apply:

If you’re ready to make a real difference to the future of young people in London and SE, we want to hear from you! Please send your CV and a cover letter (no more than two pages) outlining why you are the ideal candidate for this role. Applications must be submitted by 23:30 on 17 April 2025. Please note that applications without a cover letter will not be considered.

Interviews will be conducted via Teams, and we may shortlist and invite candidates to interview before the closing date. While we aim to respond to all applicants, if you have not heard from us within two weeks of the closing date, please consider your application unsuccessful.

Join us and be part of an organisation that’s shaping the future of young people across the country. Apply today!

This is a full time permanent role which will be primarily office based.

The starting salary is £39,000 - £42,000 depending on experience.

The Role:

As an IT Service Local Delivery Analyst you'll be providing local IT systems support, training and advice to SNG colleagues and will be responsible for the development, maintenance and operation of the organisation's devices, infrastructure and applications.

You'll ensure that our IT support tickets are resolved as efficiently and effectively as possible. Working within operating & service level agreements (SLA) and utilise service desk tools (ITSM system, knowledge system, monitoring etc) to ensure all interactions are accurately logged, prioritised, categorised and resolved. 

This role will provide support for end user computing across all SNG locations. Acting as an escalation point for the central IT service delivery team as well as providing local hands-on support for the wider CIO teams. 

Due to the travel involved you will need to hold a full and valid UK Driving Licence and have your own vehicle. 

What we need from you:

As an IT Service Local Delivery Analyst you'll need to have a high level of customer focus and the ability to work collaboratively with colleagues, contractors and partnering agencies.

You will need experience of working on an IT Service Desk or in a Technical team and be able to communicate with our customers in person, by telephone, webchat email or digital assistant. 

A Service Desk/Customer Service oriented certificate such as ITIL v3 or v4 Practitioner would be an advantage. 

We are looking for:

• Experience of troubleshooting and demonstrable problem-solving techniques. 
• A sound understanding of hardware knowledge, especially with PCs, printers and other standard desktop/peripheral equipment and AV equipment. 
• Ability to be office based and travel between SNG sites as needed
• Confident and enthusiastic approach in delivering basic user training to ensure end users make the best use of our AV services.
• The ability to work as part of a team and the self-motivation to work without direct supervision in remote locations. 

What we can offer you:

As a member of the IT Service Team you'll be part of a friendly, active and dynamic working environment. 

We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people's lives. This role can give you the opportunity for a career within a successful and diverse organisation.

Some of our benefits include:
•    £450 yearly flexible benefit pot to use against benefits of your choice
•    Flexible working
•    25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
•    A chance to buy or sell holiday as part of our flexible benefits package
•    A generous pension scheme matching up to 12%
•    Life cover as soon as you join us
•    You will be a part of our Recognition scheme 
•    A range of wellbeing discounts including Gym Memberships
 
About us:

It's an exciting time to be a part of the team as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we provide over 84,000 homes and invest in communities across London and the South of England. Our purpose is to provide good affordable homes in thriving communities that people love for generations.

We invest for the long term, in individual homes, our customers and work with partners to make a lasting difference to our neighbourhoods. Sovereign Network Group's financial strength enables us to meet housing needs, regenerate places and build on the existing strengths in our communities.

We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn.

We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.

We have an ambitious aim for our services to reach everyone with blood cancer, regardless of circumstances, and support them to find the confidence and knowledge they need to be able to navigate their cancer to give them the best possible chance of surviving blood cancer.  

We’re looking for an experienced leader in the health information and support field who will match and push us beyond our ambitions, driving service delivery teams to maximise our digital and offline product development, one-to-one specialist service delivery, and community peer support to ensure we can provide the most valuable services to all those who need it, when they need it most.

Expected travel for this role is approximately 2-4 visits to our London Office per month.

Our culture and benefits package are award winning, and our staff survey tells us that we’re a great place to work.

We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.

We welcome applications from applicants that wish to work part time, minimum of 28 hours per week. Please state this in your cover letter before submitting your application.