Operations Manager Jobs

12-month Fixed Term/Secondment.

Hackney Here To Help (formerly known as Hackney Money Hub) is an easily accessible, resident-facing, multi-disciplinary service that brings together benefits advice with assessment for a range of discretionary grants, in a delivery model that has data-led, active community outreach at its heart.

One of our core goals is increasing residents’ income by tackling benefits under-claiming in the borough. For 2025, we will be focussing our work on supporting residents in temporary accommodation or who need homelessness support.

The Outreach Team is one of four teams within Here To Help. Rather than requiring residents to come to us, we work with community organisations to do outreach work in different settings. As an Outreach Officer, you will go to these places every week and provide advice and support to residents on how Hackney Here To Help can help them.

You will report to the Income Maximisation Lead.

Two Outreach Worker posts are available. One post needs to be full time but there is scope for the other post to be offered on a part time basis.

Key accountabilities

A main area of work will be to complete benefits checks with residents, identified through outreach work and through inbound work, and identify under-claiming. You will be delivering a mix of:

· Community-based outreach work, running and attending events at a range of venues.

· Assessing in-coming applications for advice

· Phone-based data led uptake campaigns

In order to be successful in this role you will be able to work in a holistic, and empathetic way, to overcome mistrust in council services,  stigma and ignorance around benefits. You will use your professional curiosity to explore unmet needs. You will also be able to work collaboratively with colleagues to ensure a wide range of needs are met.

Skills and Experience

· Be comfortable working directly with residents and taking a holistic, empathetic approach

· Understand eligibility and help apply residents apply for the relevant benefits

· Able to navigate relevant systems including Academy, Comino, Jigsaw and LIFT

· Comfortable working with community partners to deliver joined-up support for residents

· Able to be flexible, work independently and take a problem-solving approach when working with residents and on different types of cases

· Have excellent communication verbal and written communication skills

More information can be found in our attached supporting documents.

There is no better place to work in London than Hackney; we have great pride in our borough, our communities, and our services. Hackney is one of London’s most vibrant and diverse boroughs. It’s one of the most sought-after areas to live in London with good schools, parks and local amenities, as well as great transport links and vibrant and diverse communities.

If you want to work in a place where you can represent our values, so we achieve the best for our businesses and residents and the opportunity of working here excites you, please click on the apply button below.

We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV’s.

To proceed with your application, you will need to create an account and submit your application.

As part of the application process, you will need to complete a number of competency-based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description.

We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.

This application process replaces a supporting statement.

Closing date for applications: 09 February 2025 (22:59 pm).

Interview dates: currently scheduled for wc 17 February 2025.

We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.

Hackney Council works to eradicate discrimination on the basis of race, religion, gender, gender identity, sexual orientation, disability, pregnancy and maternity, age and marital status. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.

The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available. 

About Woman’s Trust
Woman’s Trust is a leading mental health charity supporting women affected by domestic abuse. For nearly 30 years, we have provided free, trauma-informed counselling, therapeutic groups, and workshops to help women rebuild their emotional wellbeing. Led by and for women, we support over 900 women and children annually, with an income of £1.3m and a dedicated team of 40 staff.

The Role
We are seeking a Head of Fundraising and Development to lead our fundraising team and play a key role in our Senior Leadership Team. You will drive our fundraising strategy, securing income to support our ambitious 2022-2027 goals, including expanding mental health services for young women, launching peer-led groups, and increasing awareness through training and research. As demand for our services grows, we aim to double the number of women we support annually, achieved in part through growing our income.

Your responsibilities will include:

· Developing new funder and partner relationships across trusts, foundations, statutory bodies, and corporates.

· Strengthening existing relationships to secure sustainable, multi-year funding.

· Leading fundraising growth, aiming for £1.4m in 2025/26 and £3m by 2027/28.

· Collaborating with the CEO, trustees, and Senior Leadership Team to shape fundraising strategy and operational delivery.

· Leading an passionate team of fundraisers to maximise income generation opportunities

Who We Are Looking For
We seek a highly motivated, ambitious fundraiser with proven experience at a senior level, securing five- and six-figure and multi-year grants. You should be skilled in relationship building, with a keen interest in communicating and influencing key stakeholders to create strategic partnerships that align with priorities. An interest in mental health and supporting women affected by domestic abuse will be essential.

This is an excellent opportunity for a talented fundraising professional looking to develop in a leadership role, or an experienced Head of Fundraising eager to grow their impact and career. You will join a passionate, collaborative team working to create lasting change.

Why Join Us?
We offer:

· A supportive, inclusive, and collaborative work environment including a dedicated Senior Leadership Team and Board, including trustees with fundraising expertise and a focus on providing income generation and partnership insights.

· The opportunity to shape and expand our fundraising function, developing your career in the process.

· A chance to make a real impact on the lives of women and children.

· Good benefits including:

· Hybrid & flexible working

· 25 days holidays + 3 days at Christmas + Public holidays. Annual leave increases by 1 day after 5 years, and then by 1 day per year up to amaximum of 30 days.

· Enhanced sick pay

· Cycle to work scheme

· Employee Assistance Program (EAP)

· Mandatory job-related training

· Individual staff professional development budget

If you would like to learn more about the role and how to apply, please download the full appointment brief and speak to our retained consultant, Ami Jenick at People Beyond Profit.

If you are an ambitious fundraiser ready to drive growth and transform the lives of women and children, we would love to hear from you!

Closing Date: 28 February 2025

People Beyond Profit Conversations: 5-12 March 2025

Woman’s Trust First Interview: 20 March 2025

Womans Trust Second Stage Conversations: W/c 24 March 2025

Director of Ministry Development

We are seeking a visionary leader to join our team as the Director of Ministry Development.

As an active Christian, this role offers you the opportunity to integrate your Christian faith and be sensitive to its various expressions across cultures and denominations.

Position: Director of Ministry Development

Salary: £59,375 - £62,500 per annum, dependent on experience plus good range of benefits

Location: Milton Keynes/Hybrid (1 day per week in the Milton Keynes Office)

Contract: Permanent

Hours: Full time, 36.5 hours per week

Closing Date: February 5, 2025. Please note, we reserve the right to close the ad ahead of the closing date if a strong candidate is identified.

First Interview: w/c 17 February 2025

Second Interview: w/c 24 February 2025

About the Role

This pivotal role will drive our mission to expand and deepen partnerships with churches, Christian networks, and ministry leaders across the UK, aiming to secure 7,000 new child sponsors by the end of Financial Year 2026.

Key areas of responsibility include:

• Strategic Leadership
• Church and Network Engagement
• Team Leadership and Development
• Donor and Stakeholder Engagement
• Operational Management

About You

To be successful in this role, you will be a strategic, innovative leader who combines operational excellence with spiritual maturity. You will inspire internal teams and external partners to achieve transformative outcomes.

We are looking for someone with:

• Church Leadership and/or denominational leadership experience.
• Experience in marketing and communications.
• A strong personal commitment to the Christian faith, embodying World Vision UK’s mission to serve children in Jesus’s name.
• Proven success in a senior leadership role within a mission-driven, fundraising, or sales-focused organisation.
• Exceptional communication and public speaking skills, with experience in preaching or engaging with church and ministry audiences.
• A proven track record of building partnerships with church leaders, networks, or influencers to advance organisational objectives.
• Strong team leadership experience, including managing and developing teams with diverse skill sets.
• Expertise in operational planning, budget management, and performance monitoring.

If you are passionate about making a difference and have the skills to lead our ministry development efforts, we would love to hear from you.

Please upload your CV of full employment history explaining any gaps of employment and reasons for leaving your previous employer. This must be accompanied with a covering letter stating how you meet the essential criteria provided above.

Please note that you MUST have the Right to work in the UK documentation as unfortunately, this role is not sponsored, and your application cannot be considered any further without it.

All candidates must be personally committed to the Christian faith and be able to respect, uphold and work within our client’s Christian mission, values, culture and faith statements. This individual will represent and speak on behalf of a Christian charity and as such the Occupational Requirement for an active Christian faith is justified under the Equality Act 2010 Schedule 9, Part 1, clause 3.

About the Organisation

With over 70 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith. Come join our 34,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

In addition to the salary offered, we offer the following:

• 28 days holiday + bank holidays, rising with length of service to 30 days
• Holiday purchase scheme
• Private Health Scheme
• Pension - 7% employer contribution
• Eyecare test reimbursement
• Life Assurance up to 4 x annual salary
• Enhanced Maternity Pay
• Wellbeing Support – Employee Assistance Programme
• Cycle to Work scheme

As a child focused organisation, World Vision UK is committed to the safeguarding of children, therefore any offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check.

World Vision is proud to be an Equal Opportunity Employer. We value diversity and aspire to reflect this in our workforce. We particularly welcome applications from under-represented sections of the community. World Vision UK also operates flexible working policies and practices.

Other roles you may have experience of could include Ministry Development, Ministry and Mission, Director of Ministry Development, Director of Ministry and Mission, Head of Ministry Development, Head of Ministry and Mission, Church Engagement, Church Engagement Manager, Director of Church Engagement, Head of Church Engagement, Church Partnerships, Marketing, Communications.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

At Youth Action Alliance (YAA), our mission is to support the personal and social development (their values, beliefs, ideas and skills) of the young people living in Kensington and Chelsea, enabling them to increase their resilience and skills in the present and promote their ambitions for the future. We are ambitious to grow, to continue supporting more young people and influence positive change. To do this we are looking to appoint a Business Support Officer to provide a range of financial support duties and administer the organisation’s general ledger and finance system.

This post will provide high-quality support to the technology and operations of the organisation, to ensure the smooth running of the main site and enable YAA to meet and deliver on its core objectives and obligations. The post holder will provide administrative support to YAA, covering a wide range of tasks and activities including (but not limited to) procurement coordination, travel and logistics, department meetings and off-site activities, diary management, meeting coordination, and minute-taking for our board and meetings for staff, members and stakeholders.

General Requirements

● To support the delivery of Youth Action Alliance

● To ensure a friendly, professional and informative service to all visitors and stakeholders, ensuring that any enquiries are responded to sensitively and appropriately

● To maintain a diary and manage all incoming calls and all correspondence

● To develop good working relationships across all YAA teams and external partners

● To attend and support meetings including minuting (including evening, weekend and events as/when required)

● To collate and maintain all documentation relating to the business

● To act as a point of contact to all Board of trustees, staff, participants and stakeholders

● To deal with supplier queries in a timely and professional manner and follow up on any rejected or unprocessed payments

● To manage office maintenance including ordering equipment, stationery and products needed for the day-to-day running of YAA

● To be the appointed Fire Marshall of YAA and oversee all Fire Safety duties and training

● To be the appointed First Aid Officer on-site and to ensure all members of staff are First Aid trained

● To oversee the Health and Safety of YAA and ensure all aspects are attended to in line with the YAA Health and safety Policy and PPE in line with COVID-19 guidance.

● Maintaining risk assessment and action logs

● To ensure the main office is kept clean, tidy and presentable

● To maintain the Memberships master sheet and contracts

● To create and maintain the security of all sensitive data in accordance with YAA Data Protection Policy including filing system and database of shared drive and in-house hard copies

● To manage referrals in and out of YAA

● To closely work with and support the CEO to support in their work duties

● To add participants, staff and registers of all projects to inhouse software and run reports from the system as/when required

● To coordinate and deliver inductions to new starters, ensuring all staff are DBS checked and all training certificates are updated as required

● To liaise with the CEO to ensure all staff, facilitator and contractors' contracts/SLAs are up-to-date

● To process all organisational income and expenditure and maintain and update all financial documentation accurately

● To assist and support all staff with the smooth operation of all finance matters

● To provide accounts against budgets for the Board of Trustee meeting

● Data analysis, reporting and using the data that we collect to help YAA fulfil its aims and evidence impact

This job description cannot cover every task that may arise within the post at various times and the post-holder will be expected to carry out other duties from time to time that are broadly consistent with

Person Specification

Essential

● A college equivalent qualification

● Experience in developing and implementing administrative systems

● Able to work independently or as part of a team.

● Good Organisational and administrative skills and experience

● Database experience – experience in managing and administering databases, or a willingness to learn

● Excellent time-keeper and manages own time effectively to keep to deadlines

● Ability to work calmly and efficiently whilst managing complex workloads

● Attention to detail – being able to provide accurate and up-to-date information is critical.

● A positive, solution-focussed approach and a can-do attitude towards work

● Excellent IT skills – including MS Office and particularly Excel

● Excellent Literacy and Numeracy – You will have excellent communication skills, including writing skills. You will have good attention to detail and will be able to check and proofread for accuracy. You will be confident handling numbers.

● Have good interpersonal skills and some experience of engaging with a diverse group of people, including young people.

● Working in a small team with tight resources you will be flexible and enjoy helping out with getting things done.

● Be passionate about our vision to support children and young people, committed to supporting diversity and inclusion.

● Acts on own intiative and works effectively under own direction

● A willingness to learn and develop understanding of data protection, regulatory frameworks and charitable best practice and the related implications for an arts charity

Desirable

● Trained in accounting and finance software

● Proactive, detail-oriented, creative and passionate in designing and executing processes to enhance the organisation 

● Qualified or part-qualified in a recognised accounting qualification

● Experience working in a youth organisation

● Knowledge of the charity sector

● Experience of proactively contributing data to Views system with an understanding of GDPR and related policy. 

Job Types: Part-time, Fixed term contract

Contract length: 18 months

Pay: £25,459.20 per year

Expected hours: 28.8 per week

Schedule:

• 4 working days
• Evening and weekend availability (working flexibility desirable due to occasional organised events/meetings)

Experience:

• Customer service: 1 year (preferred)
• Administrative experience: 1 year (preferred)

Language:

• English (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person

Financial Controller (Housing) 

Southend on Sea, Essex (Hybrid Working) 

£70,000 per annum 

Permanent, Full Time  

35 Hours per week 

We have a new and exciting opportunity for an experienced, hands-on Finance professional to join our well-established Finance team as a Financial Controller. In this key role you will effectively lead the day-to-day operations of the Finance function. 

Reporting to the Assistant Director of Finance, you will be responsible for leading our Financial Reporting, Processing and Compliance and Rent Setting teams, and will support them in the delivery of the department’s goals and objectives.

Estuary Housing Association are more than a Housing Association. We’re a team of dedicated individuals, driven by a clear social purpose of providing housing our customers are proud to call home, and changing lives for the better every day. We own and manage over 4,700 properties across Essex, the three outer East London Boroughs and the Suffolk Coastal District. 

With the support of this team, the main duties for the role are: 

• Leading the day-to-day operations of the Finance function 

• Drafting Audit and Risk Committee and Board of Management Reports 

• Preparing Regulatory and Statutory Returns 

• Leading and delivering the annual Financial Statements, Audit and Budget Setting processes 

• Leading on the delivery of the monthly Management Accounts and Forecast process 

• Managing the Annual Rent Increase Process and providing Assurance on all increases 

• Managing and improving existing processes 

• Assisting with the annual Insurance renewal process 

We are looking for someone who: 

• Is a Qualified Accountant with solid, post qualified experience (ACA, ACCA or CIMA) 

• Has a substantial and successful track record in a Financial Controller (or similar) role 

• Is competent in Excel and Word 

• Has experience in producing financial statements 

• Has the ability to provide financial insight and analysis to enable decision making 

• Has strong technical abilities for report writing financial control and processes 

• Has a personable and approachable leadership style 

• Ideally you will have experience working within the Housing, Charity or similar sector. 

• Demonstrable experience of line managing a team. 

So, do you think this is for you? Are you ready for the challenge? Well, if you are, we would love you to apply! 

Closing date: 5th February 2025  

1st Stage Interview: TEAMS to be confirmed 

2nd Stage Interview: Onsite to be confirmed  

Care Data Impact and Analytics Lead

Up to £48,000

Leatherhead, Surrey, with some home-working considered

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

This Best Companies Top 100 mid-sized organisation and Top 20 Charity is looking to appoint a Care Data Impact and Analytics Lead to lead our data impacts and analytics for Rainbow Trust, managing and building the effective of our Care records system (Case Manager) as well as being the main point of contact for data enquiries, system development and staff training.

Reporting to the Director of Care Services and providing reports to the Senior Leadership Team, board, statutory funders or regulatory bodies, this role will lead on the process of developing and interrogating outcomes data collected by the Care teams. This role will also be instrumental in effectively demonstrating the outcomes of our work to funders and supporters, while using learning to strengthen our overall organisational model, including programs, external engagement opportunities, and strategic planning

What we’re looking for:

· An experienced Data Manager, with demonstrable experience of developing and implementing a Care focused database

· Skilled in the production and analysis of data and reports – you have proven experience of producing accurate reports to analyse and provide impactful business analytics, demonstrating progress against outcome measures and areas for development and learning

· Steady and consistent with strong attention to detail – you work at a faster than average pace whilst maintaining high standards of quality and accuracy.

· Proficient in MS Office, with particular expertise in Excel and Power BI – you are well organised with a high level of attention to detail and accuracy and experienced in delivering training.

· Practiced in relevant UK legislation including GDPR and CQC Guidance, and the principles of effective database management.

· A precise work ethic – you work methodically to follow all tasks through to completion, communicating effectively and collaborating with others, whilst seeking and implementing process improvements.

· A helpful, professional and supportive team member – you are comfortable working within established policies and procedures, leading by example to deliver precise work and building effective working relationships. Applications will be particularly welcome from those who have worked within the Charity sector with experience of working with Case Manager.

What we offer:

We have a range of fantastic benefits that we offer our employees, including:

· Flexible working hours to balance home and working life

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Robust training and development programmes to support your learning and growth

If you would like to find out more about these benefits and working with us please visit our website.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed.

How to apply:

Please send your CV and a covering letter highlighting why your application should be considered above others to us via the link.

Closing date: 18 February 2025

Interview Dates to be confirmed

Please disclose in your covering letter if you have used AI for any part of your job application.

Interviews will take place via Teams or in person at our Head Office in Leatherhead. We will only contact those applicants who have been successful.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation, and we welcome applications from all backgrounds.

Membership Co-ordinator 

Reporting to: 

Membership Account Manager - West of England (WoE) 

Salary: 

£24,000 pa 

Hours: 

37.5 hours per week 

Terms: 

Fixed Term – 1 year, 25 days Holiday pa (pro rata, exc. Bank Holidays), 5% pension contribution, Employee Assistance Programme, Line Managers Support Line, enhanced leave (sickness, parental), flexible working, individual training budget

Location: 

Bristol based hybrid role, with regular work in Bristol warehouses, and occasional travel to Plymouth and members 

Work with: 

Membership Account Manager – Devon & Cornwall (D&C), Membership Support Officer, Finance, Compliance, Operations,  Fundraising & Communications 

Purpose of the post:  

This exciting role links our 300+ organisations that receive food from us, known as our Community Food Members (CFMs) and our thriving operation. As Membership Co-ordinator, you’ll work across the charity with the Membership and Warehouse Teams, and our large and diverse team of volunteers to support our Community Food Members that receive surplus food from FareShare South West (FSSW) delivering a smooth service to CFM’s, and efficient operations within FSSW each week.    

Working closely with the membership account managers across the region, you’ll act as a champion for our members, ensuring the service is delivered to a high standard and, communicating with the rest of the team, ensure a high level of satisfaction and retention through customer service. You will support and improve the effective integration of Membership and Operations, to ensure that our operation continues to run smoothly. You’ll be based mainly at the Central Bristol Office with occasional travel to the Plymouth Warehouse and visiting our community members across the South West.  

Key Responsibilities 

Member Support 

· Lead on liaising directly with members on onboarding, offboarding, queries, complaints, seasonal schedules and general account administration.  

· Lead on resolving daily queries and issues from our existing members (e.g. food issues, product recalls, etc.) 

· Use the Charity’s Customer Relationship Management (CRM) system to manage engagement with members.  

· Food Allocation Writing – supporting/working with/covering the Membership Account Managers/ CFM Support Officer, writing allocations for Members/Routes.   

· Coordinate changes and updates to the Delivery Schedules according to seasonal demand and feedback from members – including member food profiles, contact details, addresses, delivery instructions.   

· Supporting the Membership Managers in the execution of special membership events, targeted campaigns and projects (i.e. Holiday Activity Fund (HAF)). 

Membership and Internal Stakeholder Integration 

· Liaise between the Membership Team and other internal stakeholders, to keep up to date with membership developments, including any requests for a change to service. 

· Support core functions with key developments to membership service e.g. Bulk Pallet deliveries, development of ‘Surplus Surplus’ initiatives, events, frozen food. 

· Coordinating with members and Head of Compliance to ensure high levels of compliance within the membership function. 

· Work with the Warehouse Team on developing and implementing operational improvements to increase efficiency and the quality of service provision. 

· Engage with the Fundraising and Communications Teams to provide key data on membership. 

Compliance and Health & Safety 

· Operate according to the FareShare Food Safety Manual.   

· Undertake relevant training in Food Hygiene and Health & Safety as required.   

· Maintain up to date health and safety documentation for all CFM’s. 

· Conduct in person visits of members to carry out kitchen and compliance checks. 

General 

· Be willing to receive and engage positively with any visitors to the warehouse. 

· Support FSSW events. 

· Uphold high quality customer care and standards of conduct when dealing with all stakeholders and the general public. 

· Ensure the security of the FSSW Regional Centre and all assets located within it, including food, and maintained at all times. 

· Driving duties where appropriate for membership support. 

Person Specification - Essential knowledge, skills, and experience 

· Experience in customer facing roles. 

· Initiative and energy, able to work independently and in a team. 

· Ability to develop, initiate and maintain systems and procedures. 

· Excellent communication and interpersonal skills. 

· Good administrative and organisational ability. 

· Problem solver and competent decision maker. 

· Full UK driving licence. 

· IT competent and able to use various IT platforms/systems. 

· A clear commitment to the ethos of FSSW, and to the agreed plans of the organisation, and able to positively contribute towards its achievement. 

· Feels comfortable connecting with members and other teams using varying tools (i.e. Phone, email, slack, teams etc). 

Your new role
The Executive Officer (EO) will provide essential administrative support to the Committee Services Team, helping to manage a high backlog of work and ensuring smooth operations. This role involves significant exposure to finance, legal, policy, and governance aspects. The EO will engage in a variety of tasks, including:

• Administrative Support: Managing and coordinating administrative tasks, ensuring efficient workflow.
• Communication: High-level communication with pharmaceutical companies and external experts, managing emails and phone calls.
• Data Management: Collating and investigating information, uploading papers to the system, and creating briefing notes.
• Meeting Coordination: Sending meeting links, delegating tasks, and ensuring experts are paid on time.

Key responsibilities

• Assist the team in managing the backlog of work and supporting committee operations.
• Provide reliable and trustworthy support, ensuring all papers are submitted on time and meetings are well-coordinated.
• Communicate effectively with internal and external stakeholders, including pharmaceutical companies.
• Analyse and interpret data, producing reports and briefing notes.
• Work flexibly with a variety of team members and stakeholders.
• Ensure efficient management of emails and phone calls.

What you'll need to succeed

• Pharmacy, health, or scientific background is desirable due to the nature of the paperwork and acronyms.
• High proficiency in email literacy and managing inboxes.
• Excellent communication skills (both written and oral).
• Experience in a similar administrative role.
• Ability to manage and coordinate administrative tasks in a fast-paced environment.
• Experience in finance, legal, policy, and governance aspects is beneficial.

What you'll get in return

• Hybrid work model (2-3 days in office, Canary Wharf).
• Potential extension.
• £18 per hour inclusive of holiday pay.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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Grief Encounter is a leading UK charity dedicated to supporting children, young people, and their families through the devastating effects of grief. We are seeking a self-motivated and proactive Fundraising Administrator to join our growing team.

In this role you will play a key part in supporting our fundraising activities by efficiently managing donations, assisting with fundraising events, and providing general administrative support.  This essential administrative support to the team, will help ensure smooth operations across Grief Encounter's varied fundraising activities.

This position equires strong organisational skills, attention to detail and experience with fundraising CRMs or databases.

The administrator will be responsible for managing donations, assisting with fundraising events, and supporting team meetings and communications.

The role requires a numerate individual, with the ability to handle sensitive financial data and contribute to the team’s success through providing excellent administrative support.

If we are describing you, please see the attached job description for more information and apply today!

Scotty’s Little Soldiers is a UK-based charity dedicated to supporting military children and young people (0 to 25 years) who have experienced the death of a parent who served in the British Armed Forces. Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity offers a unique blend of emotional, practical, and educational support to over 700 young people, and we have big ambitions to support over 1,000 children annually by 2030. 

We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection. 

The Head of Finance will be a key member of the senior leadership team, supporting the charity in developing and delivering our growth plans. 

**Access to Norfolk/Cambridgeshire for regular team meet ups required**

Role Mission:

 “I am here to help the charity achieve its mission by ensuring it is financially sound, compliant, transparent, and uses its funding in the most impactful ways.” 

Key Duties:

· Ownership of the finance function.

· Preparation of budgets, forecasts, and cash flows.

· Maintenance of financial ledgers and accounting processes.

· Preparation of Monthly Management Reports for Chief Executive & Trustees.

· Cash management and treasury duties, including credit control.

· Stock control.

· Management of Grant income and spending.

· Ensuring that appropriate systems and internal controls are maintained.

What are the 3-month goals for this role:

· Prepared the charity’s 2024 annual accounts for external auditing.

· Completely familiarised with all aspects of the charity’s financial recording and reporting.

· Providing the existing, regular financial report to the team including the monthly management report.

· Can articulate the charity’s goals, culture, and impact, and how Finance supports this to happen.

What are the 6-month goals for this role:

· Evolved the financial reporting to provide better financial information to the team and streamlined the processes involved.

· Reviewed & improved the grants income tracking and reporting processes

· Successfully managing the charity’s cash flow in line with its Reserves Policy.

· Completely accountable for all aspects of the HoF JD by now.

What are the 9-month goals for this role:

· Streamlining of all financial processes and improving where possible.

· Proactively identifying opportunities to improve income and spending efficiencies through financial data analysis.

Skills & Experience - (E) Essential (D) Desirable

· Accountancy qualifications (ACA, ACCA, or CIMA) (E)

· Experience of working in finance in a non-profit organisation (D)

· Strong interpersonal, communication and presentation skills both to internal and external stakeholders (E)

· Experience in financial planning and informing strategic decisions. (E)

· Experience overseeing all aspects of finance from transactional finance to reporting functions. (E)

· Solid understanding of financial software and systems (E)

· Previous staff management (D)

Head of Family Service

Would you like to work for an award-winning charity?

Are you passionate about creating life-changing experiences for children and young adults with special educational needs and disabilities (SEND) and their families? If so, the Head of Family Service is the perfect opportunity for you!

Position: Head of Family Service

Hours: 37.5 hours per week (Full-time)

Contract: Permanent

Location: London (Offices based in Westminster and Harrow)

Salary: £45,000 per annum

Closing date: 5:00pm on Monday 10th February 2025

About the Role:

As the Head of Family Service, you will lead and manage Family Services across Westminster, RBKC, Islington, and Harrow. This role is vital to providing holistic, high-quality support to families of children and adults with SEND.

Key responsibilities include:

• Leadership: Build and lead a high-performing team, ensuring services meet grant and commission outcomes.
• Service Delivery: Oversee tailored support plans, parent participation groups, therapies, events, and SENDIASS.
• Collaboration: Build strong partnerships with schools, family hubs, social care, health services, and other stakeholders to meet families' needs.
• Advocacy: Promote the rights of children and young adults with SEND, ensuring family voices are heard and included in service development.
• Strategic Development: Assess and respond to emerging needs, working with the Assistant Director to deliver forward-thinking services.

This is an exciting opportunity to shape and deliver ambitious, family-centred services that make a tangible difference in people’s lives.

About You:

We’re looking for an experienced and motivated leader who is:

• Experienced in SEND and Family Services: You have a strong understanding of SEND and the challenges families face navigating education, health, and welfare systems.
• A Skilled Leader and Team Builder: You are confident in managing teams, resolving challenges, and fostering collaboration.
• An Effective Communicator: You excel at building relationships with families, stakeholders, and multidisciplinary professionals.
• Organised and Results-Driven: You can manage priorities, deliver outcomes, and meet deadlines under pressure.
• Resilient and Adaptable: You thrive in dynamic environments, maintaining a positive and solution-focused attitude.

We’re looking for someone who is passionate about making a difference for families with SEND and committed to delivering outstanding support.

Why Join the Team?

For more than 60 years, the charity have empowered people with learning disabilities to stay healthy, be safe, and live well. As an award-winning charity, they pride themselves on delivering impactful, family-centred services.

By joining our team, you’ll:

Make a Difference: Play a pivotal role in bridging service gaps, advocating for families, and delivering life-changing support. Enjoy a Supportive Environment: Regular supervision, opportunities for personal and professional development, and family-friendly policies.

Benefit from Great Perks:

• Up to 38 days annual leave (including bank holidays).
• Generous pension scheme.
• Flexible working opportunities.
• Season ticket loans.

Ready to Join?

If you’re ready to take on this exciting challenge and make a lasting difference in the lives of SEND families, we’d love to hear from you.

Apply now and become part of an organisation dedicated to creating amazing experiences for children, young adults, and their families.

Note: The charity are committed to safeguarding and promoting the welfare of children. Background checks and an enhanced DBS will be required. You need to be 18 and over to apply.

Other roles you may have experience of could include: Director of Family Support Services, Family Services Manager, Head of Family and Community Services, Director of Family and Children’s Services, Family and Support Services Lead, Head of Family Wellbeing, Community and Family Services Manager, Family Programmes Manager, Senior Family Support Lead, Head of Parent and Family Engagement, etc. #INDNFP

Please note that we receive a high number of applications.  If you have not heard back from us within 2 weeks of the closing date, then you have not been shortlisted for the role.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

I am excited to be working with a fantastic membership organisation in search of a full-time interim Finance Officer. This is a London based hybrid role for 3 months. We are looking for a detail-oriented Finance Officer to join the team. You will play a key role in maintaining accurate financial records, supporting staff with financial processes, and ensuring smooth day-to-day operations across purchase and sales ledgers.

Key Responsibilities:
Purchase Ledger Management: Process invoices, reconcile supplier statements, and oversee payment runs.
Sales Ledger Management: Process sales invoices, manage debtor statements, and handle incoming payments.
Expense & Credit Card Processing: Ensure claims and transactions are correctly authorised and reconciled.
Month & Year-End Support: Assist with reconciliations, journal entries, and audit preparations.
General Finance Support: Work with internal teams on budgeting, reporting, and compliance.

Skills and experience:
Experience in a finance role covering purchase and sales ledger management, expenses processing, and journal preparation.
Strong knowledge of finance software (e.g., Business Central) and Microsoft Excel.
An understanding of VAT in the voluntary sector (desirable).

We are working in partnership with Canine Partners, a registered charity that transforms the lives of people with physical disabilities by partnering them with assistance dogs. Their amazing dogs bring a greater independence and quality of life to their partners, offering security, companionship, and practical help with everyday household tasks. These life-changing dogs also provide psychological and social benefits including increased independence, confidence, social interaction, and self-esteem.

A new Chief Executive Officer (CEO) is sought to be responsible for leading Canine Partners, managing and implementing a long-term vision for the organisation, and working with the Senior Leadership Team and Board of Trustees to oversee the execution of the Charity’s long-term strategic plan and annual operating budgets.

The successful candidate must be able to demonstrate the following:

• Experience of charity leadership, with a track record developing and executing strategic plans and achieving financial and operational objectives.
• Experience of working with people with disabilities. 
• Proven results in the building and leading of effective teams. 
• Experience of managing risk and governance.

We are seeking a dynamic, authentic communicator and creative thinker. Excellent leadership and management skills with an ability to inspire and motivate others will be essential.

For more information, please contact Katherine Anderson-Scott, Associate Director, Charisma Charity Recruitment. The full Candidate Pack can be downloaded from the Charisma Charity Recruitment website. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

​Location: Hybrid/homebased with regular travel to the national training centre (Osgathorpe, Leicestershire), satellites and other charity related locations.

Closing date: Monday 3rd February 2025

Interviews with Canine Partners to commence: 19th February onwards

Charisma vetting interviews must be completed by close of play on Monday 10th February prior to shortlist submission on Tuesday 11th February.

Location: Preference for a base at our Bristol office with hybrid working available. We are also open to applications from remote (UK based) candidates, requiring monthly visits to our Bristol office.

About Resource Futures

We want to create a future where organisations, people and communities can thrive using material resources.

Resource Futures is an organisation accelerating the shift towards a circular world: putting restorative practices of reuse, repair, recycling  at the heart of the fight to address the climate crisis. We help governments, businesses, NGOs and non-profits embrace regenerative change and rebalance their relationship with resources.

We are non-profit-distributing and have a close-knit team of 50+ trusted employees who collaborate across various areas of the business. Our multi-disciplined and connected approach sets us apart from the competition and enables us to build robust solutions that have a meaningful impact in the world.

We are passionate not only about what we do but how we do it, and we’re proud to be a part of the global B Corp movement to use business as a force for good. Employee-owned and independent, we’re all about helping each team member grow, and together striving towards our goal of creating a sustainable world.

The opportunity

We have an exciting vacancy in our Finance team for someone who would like to grow and develop into the finance profession. This is a fantastic new opportunity for an enthusiastic person, who may be currently training for bookkeeping finance qualifications (e.g.  AAT, ) or planning to start training for a career in finance. If you have a positive “can do” attitude, excellent attention to detail, previous experience of assisting in finance tasks and self-motivation to learn, we would love to hear from you. You will be trained on company processes and procedures, and supported by our Finance Manager in ongoing development of your skills.

Our Core Services team works across the business covering Head Office functions including Finance, Human Resources, Business Systems and Marketing. You will be part of a small and friendly team, in an ethical SME, assisting the Finance Manager in delivering smooth financial operations and contributing to the overall success of the business.

What you will be doing

· Processing weekly temporary staff payroll, including setting up new starters on QuickBooks Advanced payroll and completing payroll journals.

· Running payroll reports and payments through internet banking.

· Processing temporary staff auto enrolment pension contributions.

· Processing staff expenses through our project management software CMap, and importing into QuickBooks.

· Managing petty cash.

· Paying expenses and purchase invoices on QuickBooks in a timely manner.

· Responding to finance enquiries and producing reports for colleagues as required.

· Online banking authorisations as required.

· Processing accounts receivable remittances.

· Assisting with sales and purchase ledger functions on CMap and pushing to QuickBooks.

· Pulling purchase, sales and expense information from QuickBooks back into CMap.

· Reconciling QuickBooks accounts.

· Administrative duties to support the smooth running of the Finance deliverables, including filing and scanning.

· Assisting in improving financial systems and procedures.

· Undertake any other tasks as requested by the Finance Manager.

· Learning all of Resource Futures’ financial systems over time to support the Finance Manager in providing a holistic and effective finance function for the company.

The essentials

· Previous experience in a Finance Assistant or a similar role.

· Knowledge of relevant financial software.

· Excellent MS Excel skills.

· Highly numerate with an ability to spot numeric errors.

· Methodical and accurate, with an ability to collate and present error-free information and reports.

· Ability to multi-task and prioritise effectively.

· Strong organisational and problem solving skills.

· Good written and verbal communication skills.

· Ability to work as part of a team and independently.

Great to haves

· Experience of QuickBooks.

· Knowledge of a project management software (e.g. CMap).

· Experience in running a payroll.

· Purchase ledger knowledge.

· VAT knowledge.

· Experience in sales ledger and expense claims.

· Working towards AAT or other existing finance qualification.

· Book-keeping qualification.

Benefits

· Embedded flexi working culture.

· 25 days annual leave, plus bank holidays, each year (pro rata for part-time hours) – flexibility to work or use some bank holidays for annual leave.

· Paid volunteer time each year (a full day for those working 19 hours or more per week, half day for those working up to 18.75 hours per week).

· Enhanced maternity and paternity pay.

· Enhanced sick pay.

· Scottish Widows pension plan – the company will match up to 7% of your contribution.

· Group life assurance cover.

· Healthcare portal offering 24/7 GP access, mental health support, wellbeing advice, financial and legal guidance.

· Mental health and wellbeing group with trained mental health first aiders and responders, maintaining a focus on support for our team.

· A cycle to work scheme for all and on-site showers at the Bristol office.

· Home and tech scheme - costs at Currys and Ikea spread across 12 months, and up to 10% savings.

· On-site charging points for electric vehicles at the Bristol office.

· Paid professional membership such as CIWM or IEMA.

· An opportunity to become a company member, contributing to decision making and the future of our business.

· Consultative Group – a group of employees providing an anonymous vehicle for employee voice, raising issues, proposing changes and engaging senior management.

· Regular line manager 1:1s and performance reviews, with opportunities to discuss and build targets that inspire and push you professionally.

· Annual training budget to ensure continued progression and development, as well as regular internal ‘Lunchtime Briefs’ and other sessions to share skills and knowledge across all roles.

· Two annual team activity days, each followed by evening socials.

· Green and accessible Bristol office, surrounded by nature, and close to the harbourside.

· Accessible central Glasgow office close to local public transport links.

· An opportunity to join a friendly, fun, professional, challenging, and supportive place to work, and a team that is collectively focused on making a positive impact.

Resource Futures is an equal opportunities employer. We strive to create a working environment where everyone can make best use of their skills, free from discrimination or harassment.

We celebrate difference and encourage everyone to join us in being themselves at work. We pride ourselves on working flexibly to enable our people to take care of their mental health and maintain a good life-work balance.

We are Disability Confident and a Living Wage employer, and our hiring decisions are based on merit, qualifications, and business needs.

We recruit and treat everyone with equality and respect regardless of age, disability, gender, gender reassignment, marital or partnership status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. In line with the expectations set out in our Equality, Diversity and Inclusion policy, we place an obligation upon all of our people to respect and act in accordance with this statement.