Operations Manager Jobs

About the role
This is an inspiring role for someone who wants to contribute to our success by providing strategic leadership and direction to the fundraising and communications functions supporting the Dementia Adventure business plan and charitable mission and objectives.

Managing a team of five across fundraising, communications, special projects and data management, the successful applicant will lead the development of partnerships and campaigns to raise funds for Dementia Adventure’s unique work to support people with dementia and their carers to have a more active and fulfilled life by getting outdoors and experiencing the benefits of nature. 

You will provide strategic leadership and direction for income generation through various fundraising disciplines and joint fundraising partnerships, ensuring the charity's diversification of funding and financial sustainability. Funding sources include major grantmakers, trusts and foundations, corporate partnerships, challenge events, and an individual giving campaign.

Hand in hand with leading fundraising, you will oversee the Communications team, supporting, developing and monitoring the communications strategy, associated budget, resources, systems, processes and operations. This will involve overseeing and directing a communications plan promoting the work of Dementia Adventure to a broad range of audiences through various channels and campaigns, along with increasing online and social media presence.

About you
We are looking for someone to join the charity’s Senior Leadership Team who will bring experience from their past successes and provide inspirational strategic leadership and direction to the fundraising and communications functions in support of the Dementia Adventure business plan, charitable mission and objectives. The successful applicant will have a strong, successful track record of fundraising and/or other forms of income generation in the charity sector, including management, with proven experience in meeting financial and non-financial targets. You should be able to build and maintain relationships with key stakeholders, including trusts and grant givers, corporates, major donors and other individuals. In addition, you should have strong knowledge of marketing and communication principles and practice, digital marketing, and social media, and be confident in engaging audiences sensitively with real-life stories to demonstrate impact and create a compelling case for support.

Dementia Adventure is an evidence-led, multi-award national charity helping people living with dementia and their carers to enjoy the outdoors, connect with nature, and retain a sense of adventure. We look at what people can do, not what they can’t. Through supported holidays, learning, and tailored support, we promote well-being, inclusion, and resilience through fostering meaningful connections and renewed possibilities.

The Philanthropy Writing team creates high-impact written materials to help secure substantial philanthropic funding for the University of Oxford. As Philanthropy Writer, you will join a small team of communications professionals dedicated to crafting compelling proposals in support of the University’s vital work in teaching and research.

 About the role

- You will write and edit compelling bespoke proposals, cases for support and other materials to help raise significant philanthropic funds for University priorities

- You will work with fundraising colleagues, senior leaders and academics to convey philanthropic priorities in an accessible and persuasive manner

- You will provide advice and support for the various fundraising teams in relevant areas such as writing, University brand and style, and appropriate sourcing and use of images

To be successful you’ll need:

- A flair for, and experience of writing in a persuasive, clear and succinct style

- A talent for juggling multiple projects and working to a variety of deadlines while taking a meticulous approach to checking and proofreading copy

- An appreciation of the vital role that the University of Oxford plays in improving lives across the world and an ability to convey this by making academic material accessible to a lay-audience

What we offer:

Your happiness and wellbeing at work matters to us, so we offer a range of family friendly and financial benefits including:

· Flexible hybrid working

· An excellent contributory pension scheme

· 38 days annual leave

· Membership to CASE

· Training and development opportunities

· A comprehensive range of childcare services

· Family leave schemes

· Cycle loan scheme

· Membership to a variety of social and sports clubs

· Discounted bus travel and Season Ticket travel loans

The Community Fundraising Assistant supports individuals and organisations raising funds for MSF, ensure the safe processing and acknowledgement of donations and the administrative processing tasks related to community and corporate fundraising, ensuring supporters have the best possible experience with MSF when raising funds for our work. They also provide stewardship and support to companies carrying out employee fundraising in the workplace, and for companies who chose MSF as their Charity of the Year.

The Community Fundraising Assistant plays a vital role in supporting a dynamic programme of MSF challenge events, community fundraising initiatives, and in-memory or tribute donations.

This position is essential to the smooth functioning of the Community, Events & Tributes team, ensuring efficient administrative processes, such as banking and donor acknowledgment, and financial reconciliations. The role also involves providing guidance and assistance to event participants and community fundraisers, offering excellent supporter care to help elevate donations and build lasting relationships.

A key aspect of this role is responding with sensitivity and empathy to donors making in-memory or tribute gifts, ensuring that their needs are met with care and attention.

By delivering exceptional stewardship, the postholder will foster ongoing support and engagement, encouraging repeat donations.

The Community Fundraising Assistant will work collaboratively within the team, supporting day-to-day operations and helping to create a seamless and rewarding experience for MSF’s community of supporters.

DEPARTMENT: Fundraising

HOURS: 37.5 Hours Per Week (Monday - Friday)

LENGTH OF CONTRACT: Permanent

LOCATION: London - Hybrid

SALARY: £31,092.77 per annum

Internal grade: 12.1

The Digital Transformation Strategy sets out a renewed vision for how digital technology can transform our mission to strengthen health partnerships globally. 

The team will focus on transforming GHP’s internal operations by embedding relevant digital practices into our organisational culture and supporting health partnerships with digital innovation to deliver impact in underserved communities. 

This role will require engagement across the different departments of GHP including programmes, and research, evidence and learning, and external engagement, as well as engaging with external stakeholders to drive and raise visibility of this agenda. This is an external-facing role - the ideal candidate will be able to translate their technical digital skills to non-technical experts both in the UK and different cultures around the world. 

Main responsibilities 

Product Management

1. Develop and enhance the user experience of both external and internal stakeholders across key digital products

1. Conduct user research and collaborate with cross-functional teams to drive a long-term strategy across our digital portfolio 

Stakeholder and project management  

1. Project manage key digital projects including scoping, testing, implementation, and review.

1. Lead and develop GHP’s digital reporting mechanism to track the success of digital implementation across programmes.

Operations  

1. Manage third party providers including vendors and Managed Service Providers, ensuring compliance with SLA’s.

1. Working with the COO and Digital Transformation Manager, review IT infrastructure and cybersecurity processes in support with IT MSP

Candidates can apply by submitting a maximum two-page cover letter stating why they areinterested in this position, what they would bring to the role and how they fit the person specification. This letter should be submitted with a CV by midnight Sunday 9th of February, with ‘DTO’ in the subject line. Please see job pack for further details. 

This post is UK based. Non-EC nationals will require current and valid and ongoing permissionto work in the UK.

GHP is committed to creating a diverse and inclusive organisation, reflecting the diversity ofthe health community and wider society. We welcome applications from people of allbackgrounds and personal characteristics. All staff must comply with GHP’S Safeguarding Policy and Code Conduct (visit our website for more information).

Are you an experienced Employee Relations professional looking for a new opportunity? Would you like to join a busy team within a leading UK Charity? We would love to hear from you!

We are have the opportunity for 2 Employee Relations Advisors to join our People & Organisational Development team on 6 Month Fixed Term Contracts.

These Contract opportunities will see you working as part of a Shares Service team, managing numerous ER projects at any one time. This will involve coordinating administrative tasks, supporting the development and implementation of strategic initiatives, and managing stakeholder relationships to ensure alignment and collaboration across departments.

With more than 2,000 staff UK wide, the RBL Employee Relations team are at the heart of supporting our workforce. The team is a well-established group of Advisors, and these Contract roles are newly created to be responsible for managing and driving project based initiatives and ensuring the successful planning and delivery of key projects.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Reporting to the People Operations Manager, key responsibilities will include:

- Managing numerous Employee Relations projects
- Upskilling Senior Managers to handle change within their Care Homes
- Supporting Senior Care Management to implement change initiatives
- Dealing with disputes appropriately
- Staying current with Employee Relations trends, regulations and legal requirements

You will be expected to travel nationwide regularly in the course of your work. You will be contracted to your home address, where you will be expected to work – using our collaboration tools – when not travelling.

Roles are on a 6 Month Fixed Term Contract, with a start date of no later than 3rd March 2025.

Our Employee Relations Team at RBL launched in July 2022 and has gone from strength to strength since that time, developing strong relationships with its stakeholders, both within the People Directorate and in other directorates around the organisation to position itself as an important asset in day to day people management.

As an organisation here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the roles. Interested candidates are encouraged to apply as soon as possible.

If you require the job advert or job description in an alternative format, please contact 0808 802 8080.

Job Description

Title: Programmes & Event Coordinator

Reports to: Senior Operations Administrator

Based at: Remotely – however must be willing and able to travel as and when required to meetings and/or events

Job Purpose: To organise the planning and execution of Programmes & Events and maintain a high level of accuracy and detail throughout.

The role:
Arrhythmia Alliance Group is recruiting a Programme & Events Coordinator on a full-time, permanent, remote basis. Your skills will be essential in strengthening the charities profile through programme and event planning and coordination.
You will support the organisation with its’ programme and events portfolio and stakeholder engagement by developing healthy, professional, relationships at all levels. You will also showcase initiatives taken and their key impact in making a real difference in people's lives.

Main responsibilities:

· Plan, coordinate, and execute a range of programmes and events.

· Oversee all event logistics, including venue selection, transportation, accommodation, and catering arrangements.

· Agenda and room allocations

· Liaise effectively with various vendors and service providers.

· Evaluate programme and event success through feedback collection and analysis, making necessary recommendations for improvements.

· Promote the organisation's brand image, values, and initiatives.

· Ensure all events are in compliance with relevant health and safety standards and other regulations.

· Diary management, arranging meetings, Travel, room booking and catering requirements.

· Support in production of presentations and be able to present on the Charity group whilst attending Events online or in Person.

· Take payments over the phone as and when needed.

· Attend physical meetings and Events as and when needed to provide support.

· Support the production of recording Healthcare professionals, Patients, Care givers for educational webinars/Events using but not limited to Microsoft Teams or Zoom.

· Co-ordinate the day-to-day running of the Fundraising Service to include planning and organisation of the fundraising activities programme and deal with related telephone calls, emails, social media etc. Maintain effective communication with the fundraisers whilst adhering to GDPR such as but not limited to London Marathon, bake sales, just giving pages

· Support the delivery of all Charity events, projects, campaigns and initiatives, including but not limited to Know Your Pulse, Defibs Save Lives, WHRW & GAFAW.

Essential requirements:

- Experience working with vendors and negotiating contracts.

- Excellent organisational and project management skills.

- Ability to manage budgets and financial planning for events.

- Ability to work under pressure and handle last-minute changes.

- Ability to engage with wide range of stakeholders including healthcare professionals, patients, caregivers, sponsors and exhibitors.

- Creative thinker and problem-solver.

Person specification:

- Educated to GCSE level (minimum).

- Excellent verbal and written communication skills.

- Advanced Knowledge in Microsoft Word and Excel.

- Excellent organisational skills, with the ability to prioritise and manage own workload.

- Can undertake a wide variety of tasks and multi-task with ease.

- Ability to work on own initiative.

- Excellent attention to detail and accuracy

- Can work flexibly, and as part of a team.

- Professional & methodical and thorough approach to work

- Friendly, professional, punctual and polite.

- Must hold a valid Driving Licence.

The Youth Endowment Fund 

Assistant Director – Finance and Planning  

Reports to: Chief Operating Officer 

Salary: £75,000 - £79,000 

Location:  Central London or Hybrid*(see below) 

Contract: (2-year fixed term – potential to extend)

Closing date for applications: 9:00am Monday 3rd February 2025 

Interview dates: week commencing 10th February 2025 

We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.  

The Youth Endowment Fund (YEF) is a charity with a £200m endowment and a mission that matters. We have c.£145m committed now to projects that are already underway and aim to commit and spend another c.£80m by 2029. It really matters that this money is spent effectively: every project we complete gives us more information on what works to prevent violence affecting young people. We’re looking for a new Assistant Director for Finance and Planning who will be accountable for the financial planning to ensure this money is spent well and implementing processes to ensure we get full value from the endowment. 

Key responsibilities 

Your job is to ensure that every pound of our funding is spent effectively. You are accountable for our financial planning and management, and effective commissioning of c.£30m-£40m of external projects annually. Your main responsibilities will be ensuring that: 

• We manage our finances excellently. 

• When other organisations do work with us, we procure and contract for it really well. 

• We fulfil our legal responsibilities. 

• We make decisions based on the right information. 

• We lead the organisation excellently. 

About you 

• You’re confident and competent at overseeing finance. You have had previous responsibility for financial management within an organisation. 

• You create simple processes and communicate them very well. You’re a structured thinker, able to develop proportionate and user-friendly processes across a range of domains. 

• You love data - and love making it seem simple. You can extract and analyse data and present this in a way that is easily understood. 

Harris Hill are delighted to be supporting in the recruitment of the Head of Andover Foodbank.

Location : Andover

Hours : 25 hours a week

Salary : £26,000

Andover foodbank provides emergency food and support to local people in crisis working in partnership with local agencies and professional care workers.

As Head of Andover Foodbank you will ensure operational efficiency and effectiveness, will lead, manage, and motivate the staff and volunteers and will work in partnership with the Committee to guide the development of the foodbank, including its material resources, financial assets, reputation, partnerships and Christian ethos.

Key responsibilities include:

* Leading and managing volunteers and the Warehouse Manager and Volunteer Manager, complying with the Diocese People policies including appraisals and the completion of personnel administration.
* Analysing and using data to inform and develop strategy and providing regular updates to Secretary and reporting monthly to Committee.
* Leading the Volunteer Manager to ensure the foodbank has adequate numbers of trained volunteers and a rota providing volunteers for the warehouse, office and events.
* Leading the Warehouse Manager to ensure effective and efficient operation of the warehouse, including adequate stock levels by arranging regular supermarket collections, buying stock and issuing appeals as necessary.
* Producing an annual budget for warehouse stock and projects and monitor income and spending on budget and managing donations, donor stewardship, funding applications and campaigns.
* Developing and implementing a fundraising strategy to ensure the foodbank is sustainable.

The successful candidate will have the ability to lead and manage a team including volunteers, with first class organisation skills and ability to prioritise work, and balance conflicting priorities and meet set deadlines.

Advanced proficiency in the use of Microsoft Office including Word, Excel and PowerPoint and Xero is key, as is a background in finance and budgetary control. Exceptional communication and interpersonal skills, with the ability to motivate and inspire both internal teams and external stakeholders is crucial, with strong experience of staff management and supervision.

This role is the linchpin that keeps the food bank service running smoothly and effectively. If you fulfill the criteria and are passionate about working on community projects that have a positive impact, please do get in touch ASAP!

If you would like to receive further information, including the full job description and how to apply, please send your CV to [email protected] . Applications are being reviewed on a rolling basis.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, gender, disability, race, religion, sexuality and other protected characteristics.

Da'aro Youth Project is looking for a dedicated Office Administrator to help us provide essential support to unaccompanied asylum seekers and refugees from the Horn of Africa. In this key role, you’ll be a vital part of our dynamic team, ensuring smooth operations, managing records, and contributing to the growth of our programmes that empower young people across London. This is a unique opportunity to provide essential administrative expertise to an organisation that advocates for change and creates a welcoming environment for young refugees and asylum seekers in London. 

This is a perfect opportunity for an experienced international charity finance professional.to manage the range of  finances in an established and well regarded NGO with global reach,as it embarks on an exciting new journey under new leadership.

The role requires a recognised finance qualification and at least 7 years' experience in charity and not for profit financial management, including budgeting and forecasting at the project, programme and central level, as well as overseeing the life-cycle of grants and other contracts from governments, organisations, wealthy individuals and charitable foundations internationally. 

You should also have substantial experience in maintaining and developing robust and user-friendly, financial systems to underpin our work, and in audit processes and accounting software (including SAGE).

We are also looking for someone with excellent communication skills who can work with and present to colleagues across the organisation, understanding the needs of their programmes, projects and supporting strategic financial initiatives as they arise.

The organisation is relatively small in terms of staff numbers. The successful candidate should therefore be prepared to be adaptable and flexible and be able to move from more strategic activities to sleeves up work with ease.

We are a dedicated non-profit organisation committed to improving the mental health and well-being of children and young people across Solihull. Our mission is to provide support, therapy, resources, education and advocacy to ensure that every young person has access to the mental health care they need to be happy healthy human beings.

We are seeking an experienced leader and passionate Chief Executive Officer (CEO) to lead our organisation. The CEO will be responsible for the overall strategic direction, operational management, and financial sustainability of the organisation. This role requires a dynamic leader who can inspire and motivate a small team, engage with stakeholders, and drive the organisation towards full sustainability and achieving its mission and vision.

Key Responsibilities:

• Provide visionary leadership and strategic direction to the organisation.
• Oversee the day-to-day operations, ensuring efficient and effective delivery of services.
• Develop and implement fundraising strategies to secure financial support from donors, grants, contracts and other funding sources.
• Build and maintain strong relationships with stakeholders, including VSCE and statutory partners, funders, and the community.
• Ensure compliance with all legal, regulatory, and ethical standards.
• Represent the organisation at public events, conferences, and meetings.
• Lead and support a small team of dedicated managers, staff and volunteers.
• Monitor and evaluate the impact of the organisation's programs and services
• Oversight of and responsibility for the organisation’s finances
• Oversight and responsibility of the organisations Health and Safety
• Providing oversight in regards to management of risk, predicting and leading the company through an risks identified both internally and externally.

Qualifications and Experience:

• Proven experience in a senior leadership role, preferably within the non-profit or mental health sector.
• Strong understanding of mental health issues affecting children and young people.
• Excellent strategic planning and organisational skills.
• Demonstrated ability to secure funding and manage budgets.
• Exceptional communication and interpersonal skills.
• Ability to inspire and lead a team with empathy and integrity.
• Experience in stakeholder engagement and partnership building.
• A commitment to the mission and values of the organisation.
• A good understanding of financial accounts, project budgets and cash flow forecasting

Benefits:

• Competitive salary of £52,500 (pro rata) for 30 hours per week.
• Flexible working hours and hybrid working arrangements
• Opportunity to make a meaningful impact on the mental health and well-being of children and young people.
• Supportive and collaborative work environment and an amazing team!

Open Clasp is seeking a new driven and dynamic Executive Director with a passion for co-creating new theatre. As a small, dedicated team, we are committed to building positive and supportive working cultures. This is an exciting time to join the company with a strong artistic vision and mission to continue delivering an award-winning, place-based programme for its community.

The Executive Director will collaborate closely with the Artistic Director and Executive Producer playing a key role in developing sustainable fundraising strategies, ensuring the financial stability of the organisation, and overseeing accounting processes. You will also manage organisational operations, providing leadership and support to Open Clasp staff and reporting to the Board.

In this senior leadership role, you will be central to ensuring the sustainability of the company through an achievable business plan with diversity and inclusivity at its core.  Open Clasp is committed to supporting women in the industry, offering a flexible/hybrid working model and development support for those stepping into an executive team role.

Key Responsibilities:

· Lead strategic direction, financial planning, and risk management.

· Deliver NPO Investment Principles and Let’s Create Strategy.

· Ensure financial stability and oversee all financial matters.

· Build and maintain relationships with key stakeholders and partners.

· Lead fundraising efforts through diverse income generation strategies.

· Ensure compliance with relevant legislation and best practices.

· Promote the company’s profile regionally, nationally, and internationally.

Key Requirements:

· Strong leadership and financial management experience.

· Proven ability to manage budgets, fundraising, and strategic growth.

· Passion for fostering diversity, inclusivity, and equity.

· Experience in managing a creative, arts-based organisation is desirable.

Salary: £39,826 - £44,854 pro rata

Closing Date: 12pm on 28th February 2025

We encourage applications from all backgrounds, especially those who are underrepresented in the arts.

Join Open Clasp to create truthful, risk-taking, and award-winning theatre together!

 

We are working in partnership with Community First, a charity who enable individuals and local groups to be the difference they want to see in their local communities.  Community First achieve this through connecting and engaging with the community, identifying where essential services could make a difference to peoples’ lives and facilitating this change through the actions of dedicated individuals and organisations.

The charity is now seeking a new Chief Operating Officer (COO) who will run and oversee all aspects of business operations, ensuring services are delivered on time, meet financial and output targets and deliver the required impact for our clients and beneficiaries. The COO will have strong commercial awareness and will drive the business performance of new and more established enterprises and services, optimising their commercial potential to generate a financial return. 

The successful candidate will need to demonstrate:
 

• Experienced leadership and management skills with an empowering style
• Strong commercial background preferred
• Excellent financial and budget management skills
• Hands on attitude and a collaborative approach
• Experience in generating funding streams to sustain and expand 
• Confident working with a board of trustees

The new Chief Operating Officer will take responsibility for identifying, developing and implementing new business opportunities across the organisation, including tendering for commissioned work, either as a single organisation or in partnership with others, and the identification and pursuit of new commercial opportunities where Community First can generate a financial return. The COO will also contribute to the way in which the organisation is viewed by the public, our stakeholders, funders and customers.

The successful candidate will have excellent planning and organisational skills and the ability to influence and engage with a wide range of stakeholders.  The new COO will have an entrepreneurial and commercial approach with the ability to translate ideas in action and manage services which can deliver social impact and maximise financial return.  You will be a Strong team player, with ability to communicate effectively with colleagues at all levels combined with a positive and professional approach demonstrating integrity and honesty.

This is a fantastic opportunity, if you feel you have the skills and experience we would like to hear from you. For more information, please contact Sandra Smith, Associate Director, Charisma Charity Recruitment.  Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Closing date for applications:  9 February 2025
Interview dates:  TBC

Senior Service Delivery (SD) Manager & Designated Safeguarding Lead

Location: Shaw House, Botley, Oxford
Salary: £52,500 (plus £2,500 Car Allowance)
Hours: 35
Job Type: Full time
Contract Type: Permanent

Key Purpose of the role:

The Senior SD Manager position is accountable for the day-to-day responsibility for ensuring the efficiencies, and responsive running of the service delivery team. 

Providing oversight to ensure the team are motivated, driven, appropriately supported and have all the tools and skills needed to execute their roles effectively. The Senior Manager will also oversee the development, management and continuous improvement of all SD systems, processes, and procedures needed to ensure all existing and new support services run smoothly. 

Ensuring SD is compliant in all areas, including those services provided by Third Party Partners, and be the CRM subject matter expert ensuring that new systems provide the data and information required and that it is analysed and communicated out internally to Head of Service Delivery, plus other relevant Heads of Department, and externally as needed in a timely manner. 

The Senior Manager will have proven leadership skills and a passion for developing and supporting talent within the team. Working closely with the Head of Service Delivery to develop creative and robust long-term strategy and associated short term action plans, supporting execution of those plans by ensuring budgets, KPIs and organisational objectives are met. 

The Senior Manager will have a track record of delivering results whilst promoting a positive working environment both intra and inter departmentally – success of the post relies on this.

Key Relationships:

Internal: Director of Services, Director of Finance and Operations, Service Delivery Team; Fundraising Team; Business Development Team, Finance Team and Volunteering Team.

External: External service providers, partners, statutory health & social care services.

Key Responsibilities:

• Accountable for the management and performance of all team members, including recruitment and selection, induction, learning and development and performance management.
• Support design and implementation of systems to collect and analyse output and outcome data for evidence-based decisions.
• Promote a culture of continuous improvement across the service delivery team.
• Provide clear, supportive and developmental line management to all line reports.
• Ensure lessons learned and best practices are incorporated into existing and new service design.
• Be the Subject Matter Expert for Service Delivery in the CRM systems design and delivery.
• Oversee Third Party Partners to ensure deliverables and quality of service of SLAs are met.
• Act as the point of escalation for any service-related issue from SD team or Third Parties and refer onto Head of Services as and when needed.
• Produce regular reporting so that Head of Services and Director of Services has insight into service performance and trends.
• Maintain thoughtful, productive and supportive relationships with colleagues, respecting, reflecting and fostering our mission and core values at all times.
• Represent the organisation at external meetings or conferences related to safeguarding and SD.
• Be an ambassador for Service Delivery internally within RABI and with external organisations.
• Contribute to the strategic and operational growth of the charity, participating and collaborating with colleagues across the charity.
• Demonstrate commitment to Safeguarding, Equality and Diversity and Health and Safety promoting a safe and inclusive environment.
• Undertake any other responsibilities commensurate with the post which management representatives may require.

Person Specification:

Essential:

• Ability to act as an effective operational lead and have the capability to apply yourself to different challenges, people, systems, quality, data analysis, reporting and acting on feedback.
• Experience of oversight of rigorous impact evaluations within a third sector (or similar) organisation operating nationally.
• Detail orientated with strong time managements skills combined with the capacity to lead and work on multiple initiatives, as well as dynamically.
• Proven track record in the successful delivery of business change and business process improvement remote workers and partner organisations.
• Excellent mentoring and management skills.
• Experience of engaging, influencing and sharing best practise with external partners and internal stakeholders.
• Outstanding communication skills, with the ability to clearly and concisely present recommendations in verbal, written and presentation formats.
• Flexible, resilient and solution focused.
• Excellent IT software skills and adapt to new systems and processes.
• Full driving licence - Ability to travel across the UK.

Desirable:

• With 5 – 10 years management experience, including management of a remote and or multidisciplinary team.
• Farming background or knowledge of the farming community. 
• Excellent knowledge of current sector trends in relation to service provision in the context of the UK third sector.

This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.

Benefits:

• Enrolment to Nest on commencement of employment and then opportunity after probationary period to join RABI’s group pension scheme with Standard Life after probationary period, where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%.
• 28 days’ holiday, in addition to bank holidays (pro-rata if you work part time).
• Life assurance from day one.
• Support with personal and professional development.
• Access to our Employee Assistance Programme.

RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities. 

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