Operations Manager Jobs

Join our Finance Team as a Finance Analyst, you will play a pivotal role in supporting the financial health and sustainability of the Charity by providing insightful analysis on financial data, by developing intuitive reporting and contributing to the Charity’s data governance. Your ability to understand how underlying non-financial data impacts the Charity’s finances will be critical.

Role requirements:

• Developing and maintaining financial models to gain insight and understanding as to the Charity’s financial performance and future.
• Provide expert financial insights to support strategy development, ensuring balance between operational need and financial stability.
• Develop intuitive financial reporting to assist both finance and non-finance staff in understanding results and drivers.
• Develop key performance indicators (KPIs) and metrics to monitor financial and operational performance.
• Produce required information to support decision making within the Finance department.
• Work across the organisation to create and advance data governance principles.
• Demonstrate proficiency across financial systems including identifying areas for improvement in use of existing platforms.
• Work closely with stakeholders across the Charity to gain an understanding of the underlying financial drivers for the Charity’s operations.
• Support the Management Accountant to help prepare and deliver accurate, timely management information and financial reports to support strategic decision-making and operational performance monitoring.
• To undertake other or additional duties that are within your skills and abilities, as the organisation may reasonably require from time to time.

The Community Fundraising Assistant supports individuals and organisations raising funds for MSF, ensure the safe processing and acknowledgement of donations and the administrative processing tasks related to community and corporate fundraising, ensuring supporters have the best possible experience with MSF when raising funds for our work. They also provide stewardship and support to companies carrying out employee fundraising in the workplace, and for companies who chose MSF as their Charity of the Year.

The Community Fundraising Assistant plays a vital role in supporting a dynamic programme of MSF challenge events, community fundraising initiatives, and in-memory or tribute donations.

This position is essential to the smooth functioning of the Community, Events & Tributes team, ensuring efficient administrative processes, such as banking and donor acknowledgment, and financial reconciliations. The role also involves providing guidance and assistance to event participants and community fundraisers, offering excellent supporter care to help elevate donations and build lasting relationships.

A key aspect of this role is responding with sensitivity and empathy to donors making in-memory or tribute gifts, ensuring that their needs are met with care and attention.

By delivering exceptional stewardship, the postholder will foster ongoing support and engagement, encouraging repeat donations.

The Community Fundraising Assistant will work collaboratively within the team, supporting day-to-day operations and helping to create a seamless and rewarding experience for MSF’s community of supporters.

DEPARTMENT: Fundraising

HOURS: 37.5 Hours Per Week (Monday - Friday)

LENGTH OF CONTRACT: Permanent

LOCATION: London - Hybrid

SALARY: £31,092.77 per annum

Internal grade: 12.1

Job Description

Title: Programmes & Event Coordinator

Reports to: Senior Operations Administrator

Based at: Remotely – however must be willing and able to travel as and when required to meetings and/or events

Job Purpose: To organise the planning and execution of Programmes & Events and maintain a high level of accuracy and detail throughout.

The role:
Arrhythmia Alliance Group is recruiting a Programme & Events Coordinator on a full-time, permanent, remote basis. Your skills will be essential in strengthening the charities profile through programme and event planning and coordination.
You will support the organisation with its’ programme and events portfolio and stakeholder engagement by developing healthy, professional, relationships at all levels. You will also showcase initiatives taken and their key impact in making a real difference in people's lives.

Main responsibilities:

· Plan, coordinate, and execute a range of programmes and events.

· Oversee all event logistics, including venue selection, transportation, accommodation, and catering arrangements.

· Agenda and room allocations

· Liaise effectively with various vendors and service providers.

· Evaluate programme and event success through feedback collection and analysis, making necessary recommendations for improvements.

· Promote the organisation's brand image, values, and initiatives.

· Ensure all events are in compliance with relevant health and safety standards and other regulations.

· Diary management, arranging meetings, Travel, room booking and catering requirements.

· Support in production of presentations and be able to present on the Charity group whilst attending Events online or in Person.

· Take payments over the phone as and when needed.

· Attend physical meetings and Events as and when needed to provide support.

· Support the production of recording Healthcare professionals, Patients, Care givers for educational webinars/Events using but not limited to Microsoft Teams or Zoom.

· Co-ordinate the day-to-day running of the Fundraising Service to include planning and organisation of the fundraising activities programme and deal with related telephone calls, emails, social media etc. Maintain effective communication with the fundraisers whilst adhering to GDPR such as but not limited to London Marathon, bake sales, just giving pages

· Support the delivery of all Charity events, projects, campaigns and initiatives, including but not limited to Know Your Pulse, Defibs Save Lives, WHRW & GAFAW.

Essential requirements:

- Experience working with vendors and negotiating contracts.

- Excellent organisational and project management skills.

- Ability to manage budgets and financial planning for events.

- Ability to work under pressure and handle last-minute changes.

- Ability to engage with wide range of stakeholders including healthcare professionals, patients, caregivers, sponsors and exhibitors.

- Creative thinker and problem-solver.

Person specification:

- Educated to GCSE level (minimum).

- Excellent verbal and written communication skills.

- Advanced Knowledge in Microsoft Word and Excel.

- Excellent organisational skills, with the ability to prioritise and manage own workload.

- Can undertake a wide variety of tasks and multi-task with ease.

- Ability to work on own initiative.

- Excellent attention to detail and accuracy

- Can work flexibly, and as part of a team.

- Professional & methodical and thorough approach to work

- Friendly, professional, punctual and polite.

- Must hold a valid Driving Licence.

The Youth Endowment Fund 

Assistant Director – Finance and Planning  

Reports to: Chief Operating Officer 

Salary: £75,000 - £79,000 

Location:  Central London or Hybrid*(see below) 

Contract: (2-year fixed term – potential to extend)

Closing date for applications: 9:00am Monday 3rd February 2025 

Interview dates: week commencing 10th February 2025 

We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.  

The Youth Endowment Fund (YEF) is a charity with a £200m endowment and a mission that matters. We have c.£145m committed now to projects that are already underway and aim to commit and spend another c.£80m by 2029. It really matters that this money is spent effectively: every project we complete gives us more information on what works to prevent violence affecting young people. We’re looking for a new Assistant Director for Finance and Planning who will be accountable for the financial planning to ensure this money is spent well and implementing processes to ensure we get full value from the endowment. 

Key responsibilities 

Your job is to ensure that every pound of our funding is spent effectively. You are accountable for our financial planning and management, and effective commissioning of c.£30m-£40m of external projects annually. Your main responsibilities will be ensuring that: 

• We manage our finances excellently. 

• When other organisations do work with us, we procure and contract for it really well. 

• We fulfil our legal responsibilities. 

• We make decisions based on the right information. 

• We lead the organisation excellently. 

About you 

• You’re confident and competent at overseeing finance. You have had previous responsibility for financial management within an organisation. 

• You create simple processes and communicate them very well. You’re a structured thinker, able to develop proportionate and user-friendly processes across a range of domains. 

• You love data - and love making it seem simple. You can extract and analyse data and present this in a way that is easily understood. 

Harris Hill are delighted to be supporting in the recruitment of the Head of Andover Foodbank.

Location : Andover

Hours : 25 hours a week

Salary : £26,000

Andover foodbank provides emergency food and support to local people in crisis working in partnership with local agencies and professional care workers.

As Head of Andover Foodbank you will ensure operational efficiency and effectiveness, will lead, manage, and motivate the staff and volunteers and will work in partnership with the Committee to guide the development of the foodbank, including its material resources, financial assets, reputation, partnerships and Christian ethos.

Key responsibilities include:

* Leading and managing volunteers and the Warehouse Manager and Volunteer Manager, complying with the Diocese People policies including appraisals and the completion of personnel administration.
* Analysing and using data to inform and develop strategy and providing regular updates to Secretary and reporting monthly to Committee.
* Leading the Volunteer Manager to ensure the foodbank has adequate numbers of trained volunteers and a rota providing volunteers for the warehouse, office and events.
* Leading the Warehouse Manager to ensure effective and efficient operation of the warehouse, including adequate stock levels by arranging regular supermarket collections, buying stock and issuing appeals as necessary.
* Producing an annual budget for warehouse stock and projects and monitor income and spending on budget and managing donations, donor stewardship, funding applications and campaigns.
* Developing and implementing a fundraising strategy to ensure the foodbank is sustainable.

The successful candidate will have the ability to lead and manage a team including volunteers, with first class organisation skills and ability to prioritise work, and balance conflicting priorities and meet set deadlines.

Advanced proficiency in the use of Microsoft Office including Word, Excel and PowerPoint and Xero is key, as is a background in finance and budgetary control. Exceptional communication and interpersonal skills, with the ability to motivate and inspire both internal teams and external stakeholders is crucial, with strong experience of staff management and supervision.

This role is the linchpin that keeps the food bank service running smoothly and effectively. If you fulfill the criteria and are passionate about working on community projects that have a positive impact, please do get in touch ASAP!

If you would like to receive further information, including the full job description and how to apply, please send your CV to [email protected] . Applications are being reviewed on a rolling basis.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, gender, disability, race, religion, sexuality and other protected characteristics.

This is a perfect opportunity for an experienced international charity finance professional.to manage the range of  finances in an established and well regarded NGO with global reach,as it embarks on an exciting new journey under new leadership.

The role requires a recognised finance qualification and at least 7 years' experience in charity and not for profit financial management, including budgeting and forecasting at the project, programme and central level, as well as overseeing the life-cycle of grants and other contracts from governments, organisations, wealthy individuals and charitable foundations internationally. 

You should also have substantial experience in maintaining and developing robust and user-friendly, financial systems to underpin our work, and in audit processes and accounting software (including SAGE).

We are also looking for someone with excellent communication skills who can work with and present to colleagues across the organisation, understanding the needs of their programmes, projects and supporting strategic financial initiatives as they arise.

The organisation is relatively small in terms of staff numbers. The successful candidate should therefore be prepared to be adaptable and flexible and be able to move from more strategic activities to sleeves up work with ease.

Da'aro Youth Project is looking for a dedicated Office Administrator to help us provide essential support to unaccompanied asylum seekers and refugees from the Horn of Africa. In this key role, you’ll be a vital part of our dynamic team, ensuring smooth operations, managing records, and contributing to the growth of our programmes that empower young people across London. This is a unique opportunity to provide essential administrative expertise to an organisation that advocates for change and creates a welcoming environment for young refugees and asylum seekers in London. 

We are a dedicated non-profit organisation committed to improving the mental health and well-being of children and young people across Solihull. Our mission is to provide support, therapy, resources, education and advocacy to ensure that every young person has access to the mental health care they need to be happy healthy human beings.

We are seeking an experienced leader and passionate Chief Executive Officer (CEO) to lead our organisation. The CEO will be responsible for the overall strategic direction, operational management, and financial sustainability of the organisation. This role requires a dynamic leader who can inspire and motivate a small team, engage with stakeholders, and drive the organisation towards full sustainability and achieving its mission and vision.

Key Responsibilities:

• Provide visionary leadership and strategic direction to the organisation.
• Oversee the day-to-day operations, ensuring efficient and effective delivery of services.
• Develop and implement fundraising strategies to secure financial support from donors, grants, contracts and other funding sources.
• Build and maintain strong relationships with stakeholders, including VSCE and statutory partners, funders, and the community.
• Ensure compliance with all legal, regulatory, and ethical standards.
• Represent the organisation at public events, conferences, and meetings.
• Lead and support a small team of dedicated managers, staff and volunteers.
• Monitor and evaluate the impact of the organisation's programs and services
• Oversight of and responsibility for the organisation’s finances
• Oversight and responsibility of the organisations Health and Safety
• Providing oversight in regards to management of risk, predicting and leading the company through an risks identified both internally and externally.

Qualifications and Experience:

• Proven experience in a senior leadership role, preferably within the non-profit or mental health sector.
• Strong understanding of mental health issues affecting children and young people.
• Excellent strategic planning and organisational skills.
• Demonstrated ability to secure funding and manage budgets.
• Exceptional communication and interpersonal skills.
• Ability to inspire and lead a team with empathy and integrity.
• Experience in stakeholder engagement and partnership building.
• A commitment to the mission and values of the organisation.
• A good understanding of financial accounts, project budgets and cash flow forecasting

Benefits:

• Competitive salary of £52,500 (pro rata) for 30 hours per week.
• Flexible working hours and hybrid working arrangements
• Opportunity to make a meaningful impact on the mental health and well-being of children and young people.
• Supportive and collaborative work environment and an amazing team!

Senior Service Delivery (SD) Manager & Designated Safeguarding Lead

Location: Shaw House, Botley, Oxford
Salary: £52,500 (plus £2,500 Car Allowance)
Hours: 35
Job Type: Full time
Contract Type: Permanent

Key Purpose of the role:

The Senior SD Manager position is accountable for the day-to-day responsibility for ensuring the efficiencies, and responsive running of the service delivery team. 

Providing oversight to ensure the team are motivated, driven, appropriately supported and have all the tools and skills needed to execute their roles effectively. The Senior Manager will also oversee the development, management and continuous improvement of all SD systems, processes, and procedures needed to ensure all existing and new support services run smoothly. 

Ensuring SD is compliant in all areas, including those services provided by Third Party Partners, and be the CRM subject matter expert ensuring that new systems provide the data and information required and that it is analysed and communicated out internally to Head of Service Delivery, plus other relevant Heads of Department, and externally as needed in a timely manner. 

The Senior Manager will have proven leadership skills and a passion for developing and supporting talent within the team. Working closely with the Head of Service Delivery to develop creative and robust long-term strategy and associated short term action plans, supporting execution of those plans by ensuring budgets, KPIs and organisational objectives are met. 

The Senior Manager will have a track record of delivering results whilst promoting a positive working environment both intra and inter departmentally – success of the post relies on this.

Key Relationships:

Internal: Director of Services, Director of Finance and Operations, Service Delivery Team; Fundraising Team; Business Development Team, Finance Team and Volunteering Team.

External: External service providers, partners, statutory health & social care services.

Key Responsibilities:

• Accountable for the management and performance of all team members, including recruitment and selection, induction, learning and development and performance management.
• Support design and implementation of systems to collect and analyse output and outcome data for evidence-based decisions.
• Promote a culture of continuous improvement across the service delivery team.
• Provide clear, supportive and developmental line management to all line reports.
• Ensure lessons learned and best practices are incorporated into existing and new service design.
• Be the Subject Matter Expert for Service Delivery in the CRM systems design and delivery.
• Oversee Third Party Partners to ensure deliverables and quality of service of SLAs are met.
• Act as the point of escalation for any service-related issue from SD team or Third Parties and refer onto Head of Services as and when needed.
• Produce regular reporting so that Head of Services and Director of Services has insight into service performance and trends.
• Maintain thoughtful, productive and supportive relationships with colleagues, respecting, reflecting and fostering our mission and core values at all times.
• Represent the organisation at external meetings or conferences related to safeguarding and SD.
• Be an ambassador for Service Delivery internally within RABI and with external organisations.
• Contribute to the strategic and operational growth of the charity, participating and collaborating with colleagues across the charity.
• Demonstrate commitment to Safeguarding, Equality and Diversity and Health and Safety promoting a safe and inclusive environment.
• Undertake any other responsibilities commensurate with the post which management representatives may require.

Person Specification:

Essential:

• Ability to act as an effective operational lead and have the capability to apply yourself to different challenges, people, systems, quality, data analysis, reporting and acting on feedback.
• Experience of oversight of rigorous impact evaluations within a third sector (or similar) organisation operating nationally.
• Detail orientated with strong time managements skills combined with the capacity to lead and work on multiple initiatives, as well as dynamically.
• Proven track record in the successful delivery of business change and business process improvement remote workers and partner organisations.
• Excellent mentoring and management skills.
• Experience of engaging, influencing and sharing best practise with external partners and internal stakeholders.
• Outstanding communication skills, with the ability to clearly and concisely present recommendations in verbal, written and presentation formats.
• Flexible, resilient and solution focused.
• Excellent IT software skills and adapt to new systems and processes.
• Full driving licence - Ability to travel across the UK.

Desirable:

• With 5 – 10 years management experience, including management of a remote and or multidisciplinary team.
• Farming background or knowledge of the farming community. 
• Excellent knowledge of current sector trends in relation to service provision in the context of the UK third sector.

This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.

Benefits:

• Enrolment to Nest on commencement of employment and then opportunity after probationary period to join RABI’s group pension scheme with Standard Life after probationary period, where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%.
• 28 days’ holiday, in addition to bank holidays (pro-rata if you work part time).
• Life assurance from day one.
• Support with personal and professional development.
• Access to our Employee Assistance Programme.

RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities. 

REF-219264

We are working in partnership with Community First, a charity who enable individuals and local groups to be the difference they want to see in their local communities.  Community First achieve this through connecting and engaging with the community, identifying where essential services could make a difference to peoples’ lives and facilitating this change through the actions of dedicated individuals and organisations.

The charity is now seeking a new Chief Operating Officer (COO) who will run and oversee all aspects of business operations, ensuring services are delivered on time, meet financial and output targets and deliver the required impact for our clients and beneficiaries. The COO will have strong commercial awareness and will drive the business performance of new and more established enterprises and services, optimising their commercial potential to generate a financial return. 

The successful candidate will need to demonstrate:
 

• Experienced leadership and management skills with an empowering style
• Strong commercial background preferred
• Excellent financial and budget management skills
• Hands on attitude and a collaborative approach
• Experience in generating funding streams to sustain and expand 
• Confident working with a board of trustees

The new Chief Operating Officer will take responsibility for identifying, developing and implementing new business opportunities across the organisation, including tendering for commissioned work, either as a single organisation or in partnership with others, and the identification and pursuit of new commercial opportunities where Community First can generate a financial return. The COO will also contribute to the way in which the organisation is viewed by the public, our stakeholders, funders and customers.

The successful candidate will have excellent planning and organisational skills and the ability to influence and engage with a wide range of stakeholders.  The new COO will have an entrepreneurial and commercial approach with the ability to translate ideas in action and manage services which can deliver social impact and maximise financial return.  You will be a Strong team player, with ability to communicate effectively with colleagues at all levels combined with a positive and professional approach demonstrating integrity and honesty.

This is a fantastic opportunity, if you feel you have the skills and experience we would like to hear from you. For more information, please contact Sandra Smith, Associate Director, Charisma Charity Recruitment.  Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Closing date for applications:  9 February 2025
Interview dates:  TBC

Open Clasp is seeking a new driven and dynamic Executive Director with a passion for co-creating new theatre. As a small, dedicated team, we are committed to building positive and supportive working cultures. This is an exciting time to join the company with a strong artistic vision and mission to continue delivering an award-winning, place-based programme for its community.

The Executive Director will collaborate closely with the Artistic Director and Executive Producer playing a key role in developing sustainable fundraising strategies, ensuring the financial stability of the organisation, and overseeing accounting processes. You will also manage organisational operations, providing leadership and support to Open Clasp staff and reporting to the Board.

In this senior leadership role, you will be central to ensuring the sustainability of the company through an achievable business plan with diversity and inclusivity at its core.  Open Clasp is committed to supporting women in the industry, offering a flexible/hybrid working model and development support for those stepping into an executive team role.

Key Responsibilities:

· Lead strategic direction, financial planning, and risk management.

· Deliver NPO Investment Principles and Let’s Create Strategy.

· Ensure financial stability and oversee all financial matters.

· Build and maintain relationships with key stakeholders and partners.

· Lead fundraising efforts through diverse income generation strategies.

· Ensure compliance with relevant legislation and best practices.

· Promote the company’s profile regionally, nationally, and internationally.

Key Requirements:

· Strong leadership and financial management experience.

· Proven ability to manage budgets, fundraising, and strategic growth.

· Passion for fostering diversity, inclusivity, and equity.

· Experience in managing a creative, arts-based organisation is desirable.

Salary: £39,826 - £44,854 pro rata

Closing Date: 12pm on 28th February 2025

We encourage applications from all backgrounds, especially those who are underrepresented in the arts.

Join Open Clasp to create truthful, risk-taking, and award-winning theatre together!

 

Salary Range: £39,640 per annum

Start Date: As soon as possible

Duration of Contract: Permanent

Location: Fauna & Flora, Cambridge.

Current policy offers partial remote working with the UK

Founded in 1903, Fauna & Flora International (FFI) is the world’s longest established international conservation organisation. Our vision is to create a sustainable future for the planet where biodiversity is conserved by the people living closest to it. We aim to do this through the conservation of threatened species and ecosystems worldwide, choosing solutions that are sustainable, based on sound science and take account of human needs. We have become a trusted entity in the world of conservation. Today FFI is active in over 40 countries.

We are seeking a highly organised individual with excellent executive assistance, organisational, communication and interpersonal skills to undertake a key coordinating and supporting role to Fauna & Flora’s Senior Leadership Team (SLT), Governing Council and Committees.

Your responsibilities will include:

· providing comprehensive executive assistance to SLT members, including diary management, booking complex travel and processing expense claims

· providing comprehensive logistical support to weekly SLT meetings, including collating agenda and papers, taking minutes, tracking decisions and following up on action points and approvals

· providing comprehensive logistical support to Council and subcommittee meetings

· enabling effective information flow between SLT and across the organisation

· facilitating the smooth running of the CEO’s office

 You will have experience in a similar role supporting senior teams, Boards and/or committees. Used to working across teams, joining the dots and making appropriate connections, you will help to ensure everyone has the right information at the right time. With a proactive and pre-emptive approach to work and a positive solutions-oriented mindset, you will have excellent organisational and prioritisation skills and a highly methodical approach to work. The ability to take accurate, well-written minutes is essential, as is confidence in arranging hybrid meetings using appropriate equipment and technology.

You will be comfortable engaging with senior stakeholders, representing Fauna & Flora in a professional manner at all times and your excellent interpersonal skills will enable you to develop positive, productive working relationships. Committed to Fauna & Flora’s mission and values, you will be an excellent team player and enjoy working in a dynamic environment where the ability to respond swiftly to changing organisational and team needs is paramount.  

In return, we offer the opportunity to work for a ground-breaking organisation at the forefront of global conservation, with generous pension contribution, attractive annual leave allowance, life insurance and salary exchange schemes. Our offices are located in The David Attenborough Building in central Cambridge, just a few minutes’ walk from glorious historic buildings and museums, the picturesque River Cam, the central market and shopping centre, and a host of cafés and restaurants.

This role is not eligible for sponsorship for a Skilled Worker Visa.

The closing date for applications is Sunday, 16 February 2025. Interviews are likely to take place during the week commencing Monday 24 February 2025.

Family Support Coordinator

£22,000 pa + benefits (including company car, 25 days annual leave, and pension)

London & the South East

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

We are looking to appoint a Family Support Coordinator to support our care teams in delivering a high-quality family support service in the region, working with families and professionals to ensure the families we support have access to the services they need.

Reporting to the Family Support Manager and working in partnership with health, education, and social care professionals, you will take responsibility for sourcing practical goods and services in the region, applying for grants and benefits, as well as working with other charities or community providers to obtain goods, equipment or funds for families that Rainbow Trust do not provide directly.

Having worked in a stressful or emotionally-demanding environment with an understanding of the complexities of working with children and families, you will have a genuine interest in building supportive relationships and strong networks with other organisation to provide meaningful assistance to the families we support.

What we’re looking for:

· Professional experience of working in an administrative or coordinator role - applications will be particularly welcome from those who have provided services in a health, social care, youth or education setting within a charity environment.

· A friendly and socially-focused approach – you have strong interpersonal skills with the ability to interact and develop effective relationships with a wide range of people, you enjoy helping others.

· Well-organised, with a high level of attention to detail – you work well within established systems, produce high quality work and can manage multiple priorities simultaneously.

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident MSOffice user.

· A persuasive and open communicator, you are inclusive in decision-making and are able to build and maintain strong working relationships with external organisations and networks.

· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We have a range of fantastic benefits that we offer our employees, this includes.

• Flexible working hours to balance home and working life

• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

• Company car for front line care posts

• Access to the Blue Light Card Scheme, and other rewards and discounts

• Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus

• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

• Pension scheme where we contribute 5% of your salary and you contribute at least 3%

• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

• Robust training and development programmes to support your learning and growth

We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website.

We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.

Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please visit our website via the link and apply online.

Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.

We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.

Job Title: Administrator

Location: London, Hybrid

Reporting to: Global HR and Facilities Manager

Contract type: Permanent

Salary: £32,753 - £37,666 Gross per annum, depending on the experience

Deadline: 31 January 2025

Conciliation Resources

Conflict is difficult, complex and political. The world urgently needs to find different ways to respond. Conciliation Resources is an international organisation committed to stopping violent conflict and creating more peaceful societies. We work with people impacted by war and violence, bringing diverse voices together to make change that lasts. For 30 years, we have been making peace possible. We currently have over 70 full and part-time staff members, working mainly out of the London and Australian offices. We work with over 70 locally-based and international partners worldwide. Conciliation Resources is deeply committed to keeping people safe from harm, whether they are personnel or those who come into contact with our work.

Job Purpose 

To provide high quality, comprehensive administrative support to the Executive Management Team and various functions as required (Executive Management Team, Governance, HR, Operations).

Scope and Accountability 

The post carries a high degree of responsibility and autonomy for maintaining confidentiality and discretion. The position reports to the Global HR and Facilities Manager and will be task managed by others as required. This role sits within the Core and Operations Department led by the Chief Operating Officer.

Person Specification

Knowledge  

• Good computer literacy and knowledge of MS Office, particularly Excel, and database software.

• Fluent written and spoken English.

• Knowledge of information management systems including databases.

Experience  

• Experience supporting senior executive staff, preferably including support to a team or number of staff.

• Experience of working in an organisation with an international outlook, preferably with experience of working with individuals in different time zones.

• Proven experience of effective administration of meetings 

• Experience of communicating with external bodies or individuals on behalf of a senior executive team.

• Experience of event organisation including logistics, travel (domestic and international including visas and travel booking) and budgeting. 

• Experience of working effectively as a link between executive management and other key stakeholders.

• Proven experience of prioritising own workload and working autonomously.

• Experience of taking fast and accurate minutes.

• Prior experience using content management systems (desirable – training will be provided)

Skills/Attributes 

• Excellent interpersonal and team working skills, including an ability to be diplomatic and persuasive in working with other staff, managers and trustees.

• Excellent written communication skills, including the ability to draft documents and correspondence and accurately transcribe. 

• Good friendly verbal communication skills, including cultural sensitivity.

• Discretion in dealing with confidential or sensitive information.

• Excellent organisational skills (i.e. time management, work planning and an ability to work on own initiative).

• Ability to meet deadlines under pressure and calmly manage several competing priorities.

• Commitment to peacebuilding and Conciliation Resources’ values.