Operations Manager Jobs
Battersea's Global Programmes Department are looking for passionate individuals to join the team as Grants and Programmes Associates.
The Grants and Programmes Associates will support the delivery of a portfolio of work within the Grants and Programmes function at Battersea. Each Associate will be assigned to a specific portfolio, either Greece, South Africa, Sri Lanka or Special Programmes. The Associate will work closely with and report to a Grants & Programmes Manager who leads the portfolio. This is an exciting time for Battersea as we expand our work to impact more dogs and cats.
Over the coming five years, it is planned that the size and complexity of grant making will grow, including the establishment of several multi-year programmes in the UK and abroad.
This is a grants management role within the Grants and Programmes team in the Global Programmes Directorate, requiring excellent experience of relationship, grant and project management. The successful postholder should be comfortable working as a team, with considerable scope, and complexity and nurturing relationships with colleagues across the organisation as an integral element of the role. The Associate would support a portfolio led by a Manager who would also be their line manager.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 27th February 2025
Interview date(s): 4th - 6th March 2025
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.
The client requests no contact from agencies or media sales.
Senior Finance Manager
Location: London (Hybrid)
Salary: £45,000 - £50,000 + discretionary bonus (up to 10%)
Contract: Full-time, permanent
Our client is a purpose-driven firm providing scalable finance and operations support to charities and mission-led organisations. Since its founding in 2014, the organisation has integrated effective finance teams into each partner organisation, empowering them to focus on their mission.
The accountancy is currently seeking a Senior Finance Manager to lead the finance function for a portfolio of charity clients based in London. The role will involve overseeing finance assistants and reporting to a Finance Director.
What the Role Involves
The Senior Finance Manager will be the primary contact for a portfolio of charities, delivering end-to-end finance support, including:
- Financial Management & Reporting
- Prepare management accounts and cash flow forecasts.
- Lead budget-building and long-term financial planning.
- Produce year-end accounts and liaise with auditors.
- Operational Finance
- Oversee payroll, reconciliations, and pay runs.
- Ensure efficient day-to-day financial accounting for clients.
- Support charities with funding proposals and donor reporting.
- Strategic Support & Leadership
- Present financial updates to Boards and senior leadership teams.
- Provide expert financial advice to help organisations make informed decisions.
- Continually review and improve financial policies, systems, and procedures.
What The Organisation Is Looking For
The firm is looking for an experienced finance professional who thrives in a fast-paced, mission-driven environment. The ideal candidate will have:
- Finance knowledge – either qualified or experienced.
- Experience producing management accounts & external reporting.
- Proficiency in SME accounting software & strong Excel skills.
- Project & time management skills – ability to juggle multiple clients.
- Excellent communication & stakeholder management skills – comfortable working with Boards and senior leaders.
- A proactive, self-motivated approach – able to work independently.
- Experience in the charity/third sector (desirable but not essential).
- An enthusiastic, personable nature with strong people skills, able to build positive relationships with clients and internal teams.
Application Process
Applications will be considered on a rolling basis, and the advert may close early if a suitable candidate is appointed.
At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.
We are reviewing applications for this position on a rolling basis, so please submit your application as soon as possible, to ensure you do not miss out!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Financial Accountant
Are you an experienced financial professional? Pilgrims' Friend Society is expanding, and we need a Financial Accountant to take charge of legal entities for our Housing Schemes. Reporting to the Financial Controller, the Financial Accountant will be responsible for running and reconciling finance sub-ledgers, ensuring accuracy and compliance.
Our focus is providing a loving and caring environment for our “family members” (our residents) and maintaining the Christian ethos that is important to many of them.
The group operates on 20 sites with over 700 staff and an annual income of c.£20m.
Read the full candidate pack here
Responsibilities:
- Perform month-end and year-end closings, including journal preparation, accruals, and finalising accounts in Sage.
- Reconcile all balance sheet accounts monthly, including agreeing on inter-charity balances within the group.
- Conduct profit and loss (P&L) reviews, ensuring the accuracy and understanding of monthly financial results.
- Prepare and deliver monthly financial reports to managers across the organisation, while assisting in the development of new reporting processes as needed.
- Participate in the annual budget preparation process and provide ad-hoc reporting (e.g., ONS, Charity Commission returns).
- Assist the Financial Controller with various finance-related tasks to support the organisation’s operations.
- Build and maintain positive relationships with managers outside the finance team, including visits to care homes as needed.
About you:
- Minimum of 5 years experience working in a finance team;
- Finance qualification to at least AAT level 4;
- Advanced Excel skills (including Vlookups, and pivot tables);
- Experience with Sage 200 (desirable but not essential);
- Able to work under pressure;
- Strong verbal and written communication skills.
- Able to work in a cohesive team.
*Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010).).
Hours:
Full-time contract, working 35 hours a week-Monday to Friday.
Hybrid working- 3 days in the office 2 days at home
Benefits:
- Hybrid working
- Flexible workig hours
- 5 Weeks' paid holiday per year, as well as bank and public holidays
- Life assurance scheme
- Medicash
- Perkbox – including an Employee assistance programme.
- Long-standing service rewards
- Birthday rewards
- Social events
- Pension scheme
- What our staff say about us: …“It is a friendly and welcoming place to work” … -
We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are underrepresented on our senior management team at present.
Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Our busy Legal & Operations team, part of Support Services based at Baptist House Didcot, are looking for a Paralegal to join them to support their work with Baptist churches, associations, and colleges.
This is a new role within the Legal and Operations team, and the Paralegal will be supporting the Legal Services Manager with a wide and varied caseload of work.
The client requests no contact from agencies or media sales.
Overview
The Skinners’ Company is recruiting an experienced Grants & Administration Officer to join their team in a part time capacity, three days per-week. The role supports the effective management and delivery of The Thomas Wall Trust and offers administrative support to the Membership and Philanthropy of the Company.
Thomas Wall Trust work includes:
- Providing secretarial duties to the Board of Trustees (producing agendas, papers, minutes)
- Managing the Trust’s programme of funding (to both charities and individuals)
- Facilitating the effective administration of the charity.
Membership & Philanthropy work includes:
- Supporting the Membership functions of The Skinners’ Company
- Administrating the Membership and History Committees (producing papers and minutes)
- General administrative duties
For full details, please see the attached Job Description.
We are looking for a candidate with skills including secretarial, committee support, grant making and general administration who will enjoy a varied role in a modern and dynamic membership organisation committed to education and philanthropy.
About The Skinners’ Company
The Skinners’ Company’s mission is to ensure our communities of young, old and the vulnerable have an improved quality of life. We invest in education and unlock potential, we provide sheltered housing and enable security, we give grants to those in need and create hope.
Our strength is our people, connected by a belief to shape a more equitable, sustainable and inclusive society, ensuring a legacy of impact and fellowship for future generations to build on.
The Skinners’ Company dates from the 14th Century and is one of the City of London’s Great Twelve Livery Companies, each established to represent their respective trades. The Company is no longer aligned to the fur trade and focuses its resources on charitable impact, supported by its Members.
About The Thomas Wall Trust
Thomas Wall II created his Trust in 1920 for the “encouragement and assistance of educational work and social service”. Today, the Trust continues to assist in these areas by providing grants to individuals and organisations.
Employee Benefits
Generous (15%) pension contribution
Health Insurance
Interest free season ticket loan
Gym subsidy
Death in service
How to apply:
Please submit your CV and a covering letter of up to two pages outlining why you would be suitable for the role.
The closing date for applications is Friday 31 January.
Interviews will be held on Tuesday 11 February, with a second stage meeting with the Company Clerk (CEO) and the Thomas Wall Trust Chair.
The client requests no contact from agencies or media sales.
Could you lead extraordinary learning and development experiences for a pioneering charity, at the forefront of the outdoor education movement?
As Brathay Trust's new Head of Delivery, you'll lead a talented and passionate team working to develop and deliver high-quality, experiential learning programmes onsite at their breathtaking Ambleside home, right on Lake Windermere in the heart of the Lake District.
Salary: £50-60k
Location: Onsite at Ambleside, potential for 1-day per week from home
Contract: Permanent, full time 35 hours per week
Benefits: 30 days annual leave, 5% employer pension contribution
Culture: Committed and supportive, with genuine team spirit
About Brathay Trust
From its beautiful and inspiring Ambleside residential centre and estate, Brathay Trust has been delivering impactful residential programmes for over 75 years, creating positive change for thousands of young people across the UK.
Their vision is still to inspire young people to build brighter futures through transformative residential and learning experiences. Alongside schools and youth groups, Brathay also serves a wide range of people, stakeholders and organisations. Everything from businesses linked to apprenticeships to leaders and executive teams, universities and the public sector (local authorities and the NHS).
About the role
We're looking for someone to build on strong foundations and continue to develop Brathay's legacy, as the pioneers of outdoor education.
You'll oversee and continue to evolve their sector-leading £2 million residential delivery on the Ambleside estate, leading a talented and experienced centre management and delivery team (x4 direct line reports at manager level) towards excellence, success and impact.
There are three key components to this role:
- being an active and supportive strategic contributor to the SLT
- leading, enabling and empowering a skilled operations team
- developing new partnership opportunities via relationship management.
About you
To lead with real authenticity and add value in this role, you must have previous experience of learning and development within the outdoor education sector.
As well as significant sector expertise, we'd love to see you showcasing the following skills, experience and behaviours:
- Delivering to targets and outcomes, always clearly demonstrating impact.
- Utilising coaching and mentoring to empower people to achieve.
- Experience working with complex stakeholders and partners, ideally via contracts and commissioning.
- Keen commercial awareness, confident influencing and negotiating.
- Transition seamlessly between strategy and operations, meeting the needs of a dual role.
- 'Team first' approach, with examples of showing up as a supportive colleague.
If you feel that 2025 has something special in store for you, then this could be it. Please get in touch with a copy of your profile or CV to Amelia Lee at Charity People.
Deadline: 12pm on 14th February
Interview dates to be confirmed soon.
Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ISD is an independent, non-profit organisation dedicated to safeguarding human rights and reversing the rising tide of polarisation, extremism and disinformation worldwide.
Why work for ISD?
ISD is not your ordinary think tank. We turn research into action that changes the world. Our insights don't gather dust on shelves - they power the fight to protect democracy and human rights on the front lines. We're committed to delivering real change, from the grassroots to the highest levels of global institutions. And we're looking for passionate individuals who share our commitment to making a difference. Join us and be part of an organisation that's making an impact.
ISD's Guiding Principles of integrity, collaboration, agility and courage define who we are as a team and an organisation. These principles reflect our culture and guide the way we work and the choices we make.
Our offer
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Flexible and remote working based on ISD's Time Principles of trust, communication and flexibility.
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25 days annual leave, plus 8 bank holidays.
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1 week of additional paid time off over Christmas, outside of your annual leave entitlement.
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Additional paid time off for development.
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Sick pay and enhanced family friendly policies and compassionate leave.
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Company pension with 5% employer contribution.
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Annual personal development budget.
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Remote working budget.
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Employee Assistance Programme and dedicated counsellors for those working with potentially traumatic content.
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Inclusive wellbeing programme with regular wellbeing initiatives.
Salary
£35,000 - £45,000
Location
You may work from our office in London or from home, or on a hybrid arrangement to suit you. Please note you will be required to attend the office occasionally for team meetings.
Contract type
One year fixed - term contract, Full-time (40 hours per week) or part-time (less than 30 hours per week).
We are willing to consider flexible working arrangements.
Equality, Diversity and Inclusion
ISD is committed to promoting diversity throughout its workforce and aims for its team to be truly representative of all sections of society. We make a concerted effort to ensure our workplace, employment policies and organisational culture creates an inclusive, positive and progressive environment in which all members of our team are treated with dignity and respect. For further information about this policy or our recruitment practices.
We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, carers, and people from diverse socio-economic backgrounds.
The role
The Finance Coordinator is responsible for supporting in the smooth delivery of day-to-day financial operations at ISD with particular attention to ISD US. In close partnership with the Global Finance Manager, the Director of Finance, the Director of US Operations, and other members of the broader global finance team, this individual will contribute to successful financial management of the organization as well as supporting with general operations tasks.
Key responsibilities include:
Financial Management
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Manage accounts payable and receivable through QuickBooks Online
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Handle banking transactions/payments, including routine bank reconciliation
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Process ISD US payroll system in conjunction with external payroll provider
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Liaise with State and Federal departments and our CPA where necessary
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Prepare monthly financials and forecasts for the Executive Director and global team
US Operations
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Support the Director of Operations in developing and implementing new operations policies and procedures as needed
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Support the Director of Operations with any administration, projects, or ongoing operational tasks
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Assist with general ad hoc administration requests as needed as assigned by the US Director or the Executive Leadership Team
To view a full job description and responsibilities, please visit our careers page.
The ideal candidate
An ideal candidate will be a good communicator, have a problem-solving mind-set and a can-do attitude, as well as a non-profit finance background or a desire to build a career in finance. They should be approachable and able to work independently, while also being capable of taking direction. Success in this role will require exceptional organizational skills, technical skills and strong attention to detail. This individual will be required to be efficient, flexible, and able to prioritize a range of tasks to help keep ISD’s finance and administration working smoothly.
Please review our job description for essential criteria, and keep in mind that no candidate will meet every requirement in the advert. If your experience looks a little different from what we've identified, but you think you can bring value to the role, we'd love to hear from you.
How to apply
Please submit your application on our careers page by Friday 28th February 2025. ISD reserves the right to interview and appoint candidates prior to the advertised closing date.
The client requests no contact from agencies or media sales.
CPD Programme Administrator
Location: Liverpool (Hybrid with 2 days per week in-office, which are Tuesday and Wednesday With the remaining 3 days working remotely)
Duration: 3 months temporary role
Working hours: Full-time, 35 per week (9:00 AM - 5:00 PM)
Hourly pay: £13.19 per hour plus £1.59 per hour holiday pay (equivalent to £24,000 per annum pro-rata)
Start Date: Immediate start
Interviews: one round interview process via Teams on Friday 31st January between 11:00 AM and 4:00 PM
Equipment: Laptop will be provided
Charity People are delighted to be working with a membership body based in Liverpool. We are seeking a proactive and detail-oriented CPD Programme Administrator to support the delivery of its CPD programme. This role offers an excellent opportunity to contribute to the success of organisations educational and professional events, ensuring smooth operations and exceptional service to participants and speakers.
Key Responsibilities
Programme Administration:
- Generate and send event-related information to speakers using the internal system.
- Assist with day-to-day administrative tasks.
- Update and maintain spreadsheets for tracking event logistics and participant data.
Webinar Support:
- Support with webinars to ensure smooth event operations.
- Book and confirm speaker rehearsals, managing internal and external schedules effectively.
- Record registration/attendance data.
- Support in updating programme schedule.
Financial and Reporting Tasks:
- Raise purchase orders (POs)
- Create post-event reports through internal systems and ensure all data is accurately recorded.
- Send thank-you messages to participants and updating spreadsheet for the finance team to correctly issue invoices.
Support Queries:
- Respond to queries from the contact center related to event details
- Follow established detailed processes for event delivery and reporting.
Skills and Experience
- Proven experience in an administrative role, ideally related to events or webinars.
- Excellent organisational skills with the ability to manage multiple tasks and deadlines.
- Proficient in using spreadsheets and IT systems to track and report data accurately.
- Strong communication skills to liaise effectively with speakers, participants, and internal teams.
- Attention to detail and a proactive approach to problem-solving.
How to Apply:
If you're excited about this opportunity and meet the requirements, please send your CV as soon as possible. Applications are reviewed on an ongoing basis, so don't delay in applying!
Charity People actively promotes equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We know that greater diversity leads to greater results for the charities we work with.
Director - OneRichmond
Empowering Local Communities through Philanthropy
OneRichmond, an innovative place-based giving charity, is seeking a visionary Director to lead its mission of unlocking new funding and fostering local philanthropy across the London Borough of Richmond upon Thames. This is a rare opportunity to drive meaningful change in a community that values giving back, while addressing pressing hidden needs.
About OneRichmond:
With backing from City Bridge Foundation and its parent charities, Richmond Foundation and Hampton Fund, OneRichmond connects individuals, businesses, and community organisations to jointly address inequalities within one of London's most vibrant boroughs. We raise and channel funds to create lasting impact for underserved groups, with a current focus on supporting unpaid carers. Operating as part of the London's Giving network, there is a clear commitment to fostering collaboration, innovation, and local engagement. We are currently a small charity, but with big ambitions.
About the Role:
The Director will lead the strategic development, operations, and fundraising efforts of OneRichmond. Reporting to the Board of Trustees, you will be the driving force behind establishing OneRichmond as a cornerstone of local philanthropy, engaging a wide array of stakeholders to create transformative change. You will bring an entrepreneurial outlook, coupled with the ability to thrive in a startup environment
Key Responsibilities:
- Fundraising: Develop and execute strategies to secure funding from corporates, high-net-worth individuals (HNWIs), trusts, and foundations.
- Strategic Leadership: Shape and implement the charity's medium- and long-term vision, in collaboration with the Board.
- Community Engagement: Build partnerships with residents, businesses, and local groups to embed the ethos of local giving.
- Governance and Operations: Oversee financial management, compliance, and operational excellence to ensure sustainable growth.
- External Relations: Represent OneRichmond at public events, campaigns, and in partnerships to raise awareness of local issues and opportunities for giving.
Who We're Looking For:
We are seeking an inspirational and tenacious leader, who combines strategic vision with hands-on implementation and can thrive in a start-up environment. An alignment of values and the motivation to make a meaningful difference for those living and working within the borough, and/or experience of place-based giving will enhance your application.
Skills and Experience:
- Exceptional communicator with proven success in fundraising across diverse income streams.
- Strong relationship-building skills with corporates, HNWIs, and local stakeholders.
- Experience in leading teams and managing start-up operations.
- Understanding of community engagement, grant-making, and charity governance.
- Financial management, planning, and budgeting expertise.
Terms and Benefits:
- Full-time, flexible role based in Richmond with hybrid working options.
- Salary: £60,000-£65,000 (with higher compensation for the right candidate).
- 5% employer pension contribution
- 28 days holiday
Initial two-year contract, extendable based on funding and performance
Timeline:
A Q&A webinar session will be hosted by OneRichmond Tuesday 4th February 6-7pm where they will share further insights and answer any additional questions you may have. Please register your interest in attending this webinar with your consultant to receive joining instructions.
Application deadline: Monday 17th February
Interview dates: TBC
How to Apply:
Charity People Ltd is acting as a recruitment agency advisor to OneRichmond on this appointment. Interested candidates are invited to submit a CV to Senior Appointments at Charity People and request a candidate pack. If you have further questions prior to applying, please contact Fabrice Yala at Charity People
We want you to have every opportunity to demonstrate your skills, ability, and potential; please contact us if you require any assistance or adjustment so we can help make the application process work for you.
Charity People actively promote equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities with which we work.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Executive Assistant
Location: Head Office - London Borough of Tower Hamlets
Salary: £13,044.78
Hours: Hours: 16 hours per week - Thursday 8 hours + 1 day Tuesdays or Fridays
Contract: 6-month contract with the possibility of extension
We have an exciting new opportunity for a Senior Administrator to work directly with the Director of Operations and the SLT on a range of projects including liaison with board members and the SLT, setting up data on a new database, and strategy research.
The day-to-day work involves liaising with the board, SLT, managers and staff. Data inputting and checking and working with the SLT and Director of Operations to deliver administrative projects.
Who we’re looking for
- Have Administration/Database experience
- Be able to organise own work-load effectively
- Be able to manage and develop administrative systems and computerized information and organize information so that it is accessible to others within the organisation.
- Have high level of skills in a range of computer skills including Microsoft Word, Outlook, Excel, Publisher and PowerPoint.
What we offer
PRHA was awarded the Investors in People Gold standard for the second time in 2022. This award reflects staff feedback on their development and training opportunities, how they are valued by PRHA and the support provided to them in fulfilling their roles. We are in the top 3% of housing associations in achieving this award.
Our comprehensive, training and support package will enable you to grow in your career and achieve your professional aspirations.
How to apply
Please read the full Job Description & Person Specification. To apply, please send your CV and Supporting Statement outlining your interest in working for PRHA and explaining how you meet the criteria set out in the Job Description & Person Specification.
We will only accept CV’s and Supporting Statement with a maximum of 2 pages and Font size 12. Please ensure you send the correct documents by the closing date, as late CV’s and Supporting Statements will not be accepted.
Closing Date
Friday 31st January
Interview date
Wednesday 5th February
If you are successful for interview you will be notified by 5 pm on the 31st of January.
It is required for this post that the successful candidates will have to complete an enhanced DBS disclosure check.
The client requests no contact from agencies or media sales.
We are looking to recruit a Retail Supervisor to join our team based at our Midlands site. You will join us on a part-time, permanent basis working 21 hours per week (7 hours per day on any 3 days out of the 7-day week, including weekends, bank holidays and early mornings / evenings, as necessary). In return, you will receive a salary of £16,254.09 per annum.
The Royal Air Force Museum is a national museum, a Government non-departmental public body (NDPB) and a registered charity, with two sister sites at London and Midlands. Our purpose is to share the RAF story, past, present and future – using the stories of its people and our collections in order to engage, inform and inspire. Our Vision is to inspire everyone with the RAF story – the people who shape it and its place in our lives.
We have two public sites (London and Midlands) and a stored collection (Stafford). Our trading company and active fundraising supplement Grant in Aid which comes through the Ministry of Defence.
Travel between the Museum’s sites will be necessary from time to time as well as attending off site events, trade shows and training courses, which may require overnight stays.
Purpose of the Retail Supervisor role:
You will be supervising day to day retail operational activity and ensuring the provision of consistently high standards of customer care to actively support the strategic priorities of the Museum. The role will help to maximise the commercial return from the Museum’s retail, commercial experiences and supporting operations and delivering an excellent visitor experience.
Key responsibilities of our Retail Supervisor include:
- Supervise all operational retail staff and day to day retail activities
- Provide high standards of customer care through pro-active and re-active engagement with visitors and ensure the Retail Team does likewise
- Operate the commercial experiences, and the associated tills
- Use all visitor interactions as an opportunity to promote additional income generation and to drive sales to maximise turnover
- Regularly monitor the condition and cleanliness of front of house facilities, including retail display etc., taking corrective action and/or reporting issues as appropriate
- Operate flexibly across a range of customer care roles
- Promote and sell souvenir guidebooks, trails, Museum membership and other commercial products, as required
- Discreetly and sensitively safeguard the security of visitors, staff, volunteers and Museum assets in accordance with instructions
- Assist with the evacuation of visitors and museum colleagues in the event of an emergency in accordance with instructions
- Collect visitor data including commercial experience usage data
What we are looking for in our Retail Supervisor:
- A willingness and ability to hold a First Aid qualification
- Demonstrable experience/ ability to work in a sales orientated / customer focused environment
- Numerate with the ability to undertake significant cash handling responsibilities
- Appreciation of what constitutes great customer service
- Good level of computer literacy and IT skills including Microsoft Office software
- Shows determination to meet own objectives and priorities and supports team members in doing the same
- Demonstrates the appropriate level of technical and/or professional knowledge to fulfil the requirements of the role
- Demonstrates pro-activity in seeking opportunities to develop skills, knowledge and experience within own area
- Shows a willingness to take on new opportunities and activities to expand experience, skills and expertise
- Demonstrable experience in customer-focused environment
- Demonstrable supervisory experience
- Hold a first aid qualification
Closing Date: 16 February 2025
Interviews will take place on: 25 February 2025
If you think you have what it takes and want to be part of this exciting journey, please click apply now to be re-directed to our jobs page where you can access the application method and details for the Retail Supervisor role. Join us in delivering our purpose and achieving our vision, ensuring that the Royal Air Force’s story continues to enrich and inspire current and future generations. We would love to hear from you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have retail experience with the potential to support the leadership of a small team?
Do you have a passion for delivering great standards and developing others?
Do you want to be part of something exciting that will truly make a difference to the lives of people around you?
Then we might have the perfect job for you!
Role: Assistant Shop Manager
Location: Portishead
Salary: £23,880.12 FTE
Hours: 16-40 hours per week, across 2-5 days, including Saturdays
Duration: Permanent
At Great Western Air Ambulance Charity, we’re going big on charity retail. We already have nine shops located in Westbury-on-Trym, Yate, Cheltenham, Gloucester, Cinderford, Bath, Thornbury and Keynsham but plan to open up to four new shops a year over the next five years, giving our charity a physical presence in the heart of communities we have served since 2007. Our Portishead shop is one of our next to open, so this is a superb opportunity.
The shops will sell a variety of goods, as well as being a hub for our charity activity locally. Our shops need to perform well financially to help fund our lifesaving service, but we also want them to be a place where everyone feels welcome, the local community can learn life-saving skills and former patients or supporters can pop in for a chat.
We are looking for an experienced retail team member who can support the financial delivery, team engagement and community presence in our new Portishead shop. In return, we offer a competitive salary, the opportunity to be part of an amazing retail team and involvement in the exciting variety that retail growth will bring. We also believe strongly in developing individuals’ leadership skills and provide development opportunities.
GWAAC is a great cause to work for, and we have amazing stories to tell and experiences to offer. Our work is very rewarding for our team too – at GWAAC we know that we are contributing to saving local lives every week. We’re looking for someone who shares our passion for that.
You would be joining GWAAC at an exciting time, as the charity continues to grow and innovate in the field of pre-hospital care. You will be supported in developing your skills and be part of a dedicated team committed to saving local lives.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We actively encourage applications from candidates from a range of backgrounds and experiences as part of our keen commitment to equality, diversity and inclusion. GWAAC puts people first and upholds a culture of safeguarding.
Please Note: All retail staff are required to undertake a Basic DBS check due to their contact with vulnerable people and the public. Further information can be accessed in our Ex-Offenders Policy which is accessible on the website.
No agencies please.
Do you have a track record of assessing risk, writing risk assessments and taking responsibility for risk mitigation plans? Do you have experience of programme development and delivery?
We are looking for a Freedom of Speech Compliance and Development Manager to manage our student-led external speaker events policy and processes, which are key to enabling the Union to balance our responsibility to enable and protect freedom of speech within the law with our fundamental charitable purpose to deliver for the educational benefit of our community and society. The role holder will manage the external speakers’ approval process, including assessing the risk rating and the risk mitigation steps required for events. These are essential processes that enable the Union to facilitate student-led events, which broaden the scope of discussion and debate and contribute to the academic and non-academic development of our members, whilst ensuring the safety of those participating. The post holder will also work with the Head of Intercultural Engagement to increase the number and variety of skills development opportunities for students, catering to the diverse needs of our members. They will be responsible for expanding the reach and impact of the Impartial Chairs programme, our skills development programme designed to help students tackle contentious issues, develop a nuanced understanding of power dynamics and a toolkit of techniques to enable them to navigate challenging conversations with individuals with different views.
This is an exciting role in a unique organisation. Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world. We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.
We are a registered charity employing over 100 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.
An outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.
The client requests no contact from agencies or media sales.
Citizens Advice Manchester is a charity which provides free, independent, confidential and impartial advice. We’re a modern, innovative and progressive advice service that employs around 200 people and is one of the largest and most diversely funded Local Citizens Advice within the network. Last year our turnover was in excess of £8m! We have an exciting opportunity for you to join our Digital Team.
We are searching for a motivated, ambitious and experienced Digital Service Delivery Manager to drive our digital vision and strategy and lead on transformation projects at CAM. We are looking for someone who is able to continue to evolve our current effective digital solutions to enable us to leverage new technological innovations in areas such as better data management and integration of AI tools.
Applicants need to have an appropriate level of training and experience in providing digital support services and:
- Be able to bridge the gap between technical teams and senior leadership
- Have proven experience of effectively managing a team to deliver business critical digital products and projects to deadline and in budget
- Develop and lead our relationships with external partners and suppliers
For full information about the role and our organisation download the full Job Pack on our website via the Apply button.
We value all our people and can offer a supportive culture within a charity setting that is committed to social justice. The above role attracts a rewarding remuneration package with excellent terms including:
- Flexible 37.5 hour working week
- Modern and comfortable City Centre location with free tea and coffee!
- Hybrid working (following successful probation period)
- Pension, Cycle to Work and Life Assurance Schemes
- Health Plan with 24/7 Employee Assistance Programme
- Generous holiday entitlement of 25 days per year (additional to bank holidays), rising to 30 with long service
Closing date for applications: 10am on Monday 10 February 2025
Successful applicants will be invited to participate in an Assessment Day at our City Centre offices (see job pack for more information). The Assessment Day is planned for Tuesday 18 February 2025
Applicants who are successful at the Assessment Day will be invited to participate in a formal interview, hosted remotely. Interviews are scheduled for Wednesday 19 February 2025
CAM is committed to being an inclusive organisation, we value diversity, promote equality and challenge discrimination. We want our teams to be representative of the diverse communities we serve, however you identify, or whatever background you bring with you, we welcome and encourage your application.
Parenthood can be hard. It can be lonely. And it doesn’t come with a manual. Many families we work with also struggle with hunger, grief and anxiety, and just don’t know where to turn for support. Our volunteers are a lifeline to hundreds of families each year, offering one-to-one home-visiting and a wide range of support for parents to ensure that their children have the best start in life. We are seeking a Volunteering and Engagement Manager to recruit and develop a diverse team of volunteers, to support our work with families in Barnet, Brent and Harrow.
This is an exciting opportunity for a dynamic, forward thinking change-maker to test new approaches to engaging with local communities and potential volunteers. You will understand the importance of brand and positive messaging, and will be able to use a variety of techniques including social media to promote volunteering opportunites to different communities of interest.
Additionally, the postholder will be an inclusive and engaging communicator, with the ability to build supportive relationships with a diverse group of volunteers. The postholder will ensure that volunteers receive training, development and supervision to support the families we work with, and that high standards of practice are maintained. You will promote initiatives to increase the retention of existing volunteers and ensure that they are recognised and rewarded for their work.
The work requires a combination of field-based community engagement and training in Barnet, Brent and Harrow and regular days in the office which is in Finchley, Barnet.
The client requests no contact from agencies or media sales.