Operations Manager Jobs

Join Our Team as a Project Coordinator and Make a Difference!

Are you passionate about building vibrant communities and supporting people to thrive? We're looking for an enthusiastic and dedicated Project Coordinator to lead the way in delivering and developing our flagship Community Wellbeing Service (CWS).

At CWS, members can access a Community Shop, a welcoming Community Café and Kitchen, and holistic support through advice casework and workshops. Our mission? To go beyond food aid by providing wraparound support that empowers individuals and transforms lives.

About the Role

As the Project Coordinator, you'll be at the heart of this dynamic and growing service. You'll oversee day-to-day operations, ensuring everything runs smoothly and aligns with our high standards and organisational values. With the exciting expansion of our service from 2 days to 5 days a week, you’ll have the opportunity to help shape its future and make a real impact in the community.

What We’re Looking For

• Multitasking Master: You thrive in busy, fast-paced environments and can juggle multiple priorities with ease.
• Community-Focused: You're passionate about working with people from all walks of life, especially those facing complex challenges.
• Frontline Experience: You've worked in customer-facing roles and understand the importance of creating a warm, inclusive atmosphere.
• Problem-Solver: You're resourceful, adaptable, and always ready to roll up your sleeves to tackle challenges.
• Collaborator: Building relationships is second nature to you, and you’re committed to fostering a sense of belonging for all.

While experience working in food aid projects is a plus, your passion for community building and a commitment to making a difference are what matter most.

Why Join Us?

• Be part of a transformative project that’s growing and evolving to meet the needs of our community. Find out more about this project through our Impact report and Toolkit on our website!
• Work in a supportive organisation with lots of opportunity for professional development and training. 
• Play a leading role in shaping a service that delivers meaningful, lasting impact for our community.

If you’re ready to bring your energy, creativity, and dedication to a role where no two days are the same, we’d love to hear from you!

At Global, we think big, work hard, and never stand still. We’re the proud home of the best media and entertainment, driven by our talented and passionate people. Our mission? To make everyone’s day brighter—our Globallers, our audiences, our partners, and our communities. Whether we’re in the studio, building world-class technology, or securing record Outdoor advertising partnerships, we make sure we’re doing it as a team.

We are Global’s Make Some Noise

Make Some Noise is Global’s official charity which supports crucial grassroots projects across the UK through funding and development. Our goal is to make sure that nobody is left facing life’s toughest challenges alone. We raise money and awareness of the biggest issues affecting society, harnessing the power and reach of Global’s radio brands including Capital, Heart, Classic FM, Smooth, LBC, Radio X, Capital XTRA and Gold. To date, we've supported 480 UK charities, helping over 200,000 lives in communities right across the UK. 

Salary: 

circa £40,000 depending upon experience.

Your new role

 We’re looking for a brilliant Fundraising Manager to devise and deliver strategies to raise money, including Global’s annual Make Some Noise Appeal. This exciting, project-led role spans mass-participation initiatives, high-profile presenter challenges, events, delivering partnership content, innovation – and lots more.

As a Fundraising Manager at Global, you will:

• Lead fundraising projects across Global’s and Make Some Noise’s platforms, creating compelling, income-generating content.
• Oversee fundraising platforms, track income, and provide data-driven insights to refine strategies.
• Collaborate with internal and external stakeholders to innovate and deliver outstanding campaigns.

Key Responsibilities

 Project Leadership (50%):

• Develop a range of fundraising campaigns, ensuring seamless execution and strong ROI.
• Lead the delivery of fundraising projects across radio and other platforms through clear communication, strong collaboration and excellent stakeholder management.
• Innovate new fundraising methods aligned with Global’s platforms and charity objectives.

Operational Management (30%):

• Implement and manage systems and processes for fundraising and communications.
• Ensure compliance with guidelines and best practices in all money-raising initiatives.
• Recruit and manage fixed-term staff during peak periods.

Data & Insight (20%):

• Use insight-driven data to create strategies and evaluate campaign success.
• Present actionable income reports and oversee detailed evaluations.
• Monitor income, update budget forecasts, and keep plans on track for growth.

What You’ll Love About This Role

• Think Big: Work with some of the UK’s biggest media brands and famous presenters.
• Own It: Take responsibility for creating exceptional campaigns that raise money and make an impact in communities across the UK.
• Keep It Simple: Streamlining processes for efficiency and effectiveness in fundraising operations.
• Better Together: Collaborate with a passionate, knowledgeable, and supportive team.

What Success Looks Like

In your first few months, you’ll have:

• Understood the status of current fundraising activities and built strong stakeholder relationships.
• Developed project delivery strategies and proposed innovative approaches.
• Analysed fundraising systems and implemented improvements to enhance efficiency.
• Monitored income, updated budget forecasts, and delivered insight-driven recommendations.
• Represented Make Some Noise by meeting supported charities.

What You’ll Need

· Project Management Expertise: At least three years’ experience managing projects in a charity, media, or events context.

· Data Insight: Strong working knowledge of Excel or similar and a track record of using data for actionable insights.

· Creativity & Innovation: A knack for developing unique fundraising ideas backed by robust processes.

· Leadership Skills: Proven experience as a strong manager, inspiring and supporting team members.

· Agility & Organisation: Ability to meet demanding deadlines and adapt plans to changing circumstances.

· Multi-Platform Experience: Comfortable working across audio, digital, social, and video platforms.

· Passion for Radio: A deep understanding of editorial values and enthusiasm for the medium.

Creating a place we all belong at Global

We are dedicated to creating a place where different voices are represented, amplified and celebrated. We know that we can’t serve our diverse audiences without first celebrating it in our people, which is why we’re passionate about creating an inclusive culture where every Globaller can belong. So, no matter who you are or where you are from, you can find your place at Global. 

As a business, we believe in the importance of a healthy work-life balance and the value of a flexible and agile workforce. Therefore, we operate a Smart Working approach. If you need us to make any reasonable adjustments during your recruitment process, please contact us we’ll be happy to help.

SOAS University of London 
Financial Accounting Manager
Salary: £50,999 - £59,809
Permanent, Full-time
Hybrid working, 1 day a week in the office
Closest stations Goodge street or Euston station

At the heart of global education and cultural understanding, SOAS University of London has long been a beacon of academic excellence, specialising in the study of Asia, Africa, and the Near and Middle East. Since its founding in 1916, SOAS has inspired generations through its unique focus on global cultures, fostering knowledge, diversity, and cross-cultural understanding. SOAS University of London is dedicated to reimagining higher education through a bold new strategic plan that emphasises student responsiveness, research intensity, and innovative international partnerships. This vision positions SOAS to address global challenges through transnational collaboration and knowledge exchange.

This is a newly created role offering a unique opportunity for an experienced finance professional to shape the position while leading a knowledgeable and dedicated team. You will be responsible for the university’s external financial reporting, VAT and corporation tax compliance, and treasury management. Collaborating with teams across Financial Systems, Operations, and Finance Business Partnering, you will play a pivotal role in ensuring financial excellence.

In this hands-on role, you will manage year-end financial statements, coordinate with auditors, and oversee financial administration for all capital projects, monitoring and reporting on expenditure against budget. This is your opportunity to drive impactful financial leadership within one of the world’s most culturally rich and academically diverse institutions.

About the Role

Reporting directly to the Deputy Director of Finance & Procurement, the Financial Accounting Manager's key responsibilities will:

• To assist the Deputy Director of Finance and Procurement with the preparation of the School and subsidiary annual financial statements, including compliance with FE/HE SORP and Office for Students' accounts direction.
• To prepare the School's quarterly VAT and annual corporation tax returns
• To monitor the School's cash position and prepare regular cash flow statements
• To liaise, as appropriate, with the School's external auditors, tax advisors and HMRC representatives
• To contribute to the operation and development of the School's financial IT system (Agresso) and other finance systems, in particular assisting with the development of financial reports. 
• To ensure the integrity and completeness of the financial ledgers for monthly, quarterly and year end accounts
• To co-ordinate the financial administration of all capital projects and monitor and report on expenditure against budget
• To assist the Deputy Director of Finance and Procurement with the appraisal of capital projects, investments and other projects.
• To assist in the preparation of the School's financial forecast, with specific responsibility for forecasting the School's structure of assets and liabilities
• To ensure that financial systems, regulations, procedures and controls are in place to safeguard assets and meet the School's internal and external reporting obligations

Who are we looking for?
We are looking for an experienced finance professional who combines strategic insight with operational expertise. You will have:

• A formally qualified accountant 
• Relevant and appropriate experience in finance and management obtained in a complex organisation
• An excellent communicator who is able to influence at all levels within the organisation
• Ability to work on own initiative, assess priorities and be proactive.
• Experience working in Higher education or similar setting desirable

SOAS University of London is fully open to sector experience. As such we welcome candidates from industry, charity or practice backgrounds.

SOAS University of London are happy to partner with Allen Lane and Iain Slinn in the recruitment for this role. For a further discussion, please reach out to Iain

Hours: Full-time

Remuneration: Up to £23,850 (dependent on experience)

Duration: Permanent

Location: Based within UK-Med’s two (2) warehouses at Stockport (SK4 and SK8) including occasional visits to UK-Med’s office in Manchester.

This position is based in the UK; applicants must have the legal right to work in the UK and provide relevant documentation upon request.

Are you willing to work hard and support our exciting warehouse operations by using your expertise to help UK-Med deliver life-saving medical aid?

UK-Med is a frontline medical aid charity. Born of the NHS, we’ve been working for over 30 years.

We are seeking a warehouse assistant to join our growing team. You will be working alongside the UK-Med Warehouse Manager to undertake key work in our warehouse.

You will be managing stock, maintaining kit and equipment, and temperature mapping the facility. You will support our training events and teams who travel overseas by preparing equipment for dispatch and driving to venues in the UK as required.

You will be working across two sites around Stockport, based 3 miles apart. Flexibility on a day-to-day basis will be required.

We need a proactive and flexible individual who is ready to deploy as required to support UK-Med's diverse global projects. Whether it’s assisting with urgent shipments or traveling to provide on-the-ground support during overseas deployments, your role will be vital to ensuring the success of our humanitarian efforts. Your positive, problem-solving approach will be crucial in adapting to the ever-changing needs of our mission.

We offer a competitive salary and benefits along with a friendly working environment and the opportunity to make a real difference.

How to apply

We strongly recommend that you read the Candidate Information Pack - Warehouse Assistant - Janaury 2025 before applying for this role.

To apply, please submit a current CV and a supporting letter (2 pages) through our online jobs portal.

Your cover letter must include a detailed explanation of your suitability for this post with specific reference to the criteria in the person specification

Applications must be submitted no later than Monday 20th of January 2025

Applications for work in the UK can only be accepted from people with an existing right to work in the UK.

UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.

UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.

Membership Engagement Manager
£45,864 pa plus excellent benefits
London WC1 and home-based
35 hours per week

The Membership Engagement Manager is a crucial role for the College as you will champion the value of RCPCH membership, enhancing the member value proposition and take the lead on improving the College's engagement with its members.

As Membership Engagement Manager, you will collaborate with teams and members throughout the College to deliver the operational plan, analysing member data, survey outputs and the external environment to identify trends and gain insights and intelligence which inform the value proposition.

Reporting to the Head of Membership and collaborating across all teams to identify and map opportunities to recruit and retain members, you will lead on all membership website content, marketing literature and communications related to Membership to improve the onboarding process, renewal cycle and awareness of what the College does for members.

In addition, you will establish and deliver a programme of events for senior members and Fellows, whilst ensuring the RCPCH stands engage members effectively at the RCPCH annual conference.

Educated to a good standard, you should have experience of working for a membership organisation and have a strong track record in project management.

With proven experience in developing initiatives that drive membership engagement, you should have excellent copywriting skills along with outstanding communication and interpersonal skills, being able to demonstrate the ability to influence, collaborate and present to senior stakeholders.

A management or project management qualification along with experience of conducting market research and developing membership value propositions would be desirable.

The Membership Services Team, part of the Membership, Policy & External Affairs Division, plays a vital role in the College. The team reports to the Head of Membership and supports over 24,000 members worldwide while managing a budget of £7 million. Their key responsibilities include developing the member value proposition, ensuring the smooth operation of membership services, and enhancing member engagement. 

The Royal College of Paediatrics and Child Health sets and maintains standards for the education and training of all doctors working in paediatrics and child health in the UK. We advocate on child health issues at home and internationally. Additionally, through a variety of activities, the College influences the quality of medical practice for children in hospital and in the community. 

The RCPCH has more than 23,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have a Devolved Nations team operating from Northern Ireland, Scotland and Wales. Our College values: Include, Influence, Innovate and Lead, are important to us. These values ensure we bring out the best in each other, strive forward together to make the College a positive and dynamic place to work. 

The RCPCH champions Equality, Diversity and Inclusion. Our workplace is inclusive, offering a supportive environment where staff can thrive. The College is keen to accept applications from people with protected characteristics. We believe that our staff should represent all of the diverse communities we serve. Join us to help realise our vision of a world where every child is healthy and well. 

The College operates a flexible and modern working policy, whereby our colleagues work in the office for a minimum of 40% over a 4 week cycle and the remainder from home.

Closing date: 16 January 2025
Interviews: 23 January 2025

About the role

As a Financial Accountant at Dementia Adventure, you will play a vital role in supporting the financial health of our organisation, helping ensure we maintain effective, sustainable financial practices that align with our charitable mission. This role offers the chance to be involved in various financial functions, from accounts management to budgeting and statutory compliance.

About you

An experienced Financial Accountant who enjoys working in a small and collaborative team, has a pro-active approach and is a flexible team player who is happy to work with team members across the charity. You have an in-depth understanding of charity finance regulations and VAT implications (particularly TOMS) and proven experience in financial reporting, forecasting, cash flow management, budgeting, and controls. You have strong organisational, analytical, and problem-solving abilities, with an eye for detail and high standards.

Da'aro Youth Project is looking for a dedicated Office Administrator to help us provide essential support to unaccompanied asylum seekers and refugees from the Horn of Africa. In this key role, you’ll be a vital part of our dynamic team, ensuring smooth operations, managing records, and contributing to the growth of our programmes that empower young people across London. This is a unique opportunity to provide essential administrative expertise to an organisation that advocates for change and creates a welcoming environment for young refugees and asylum seekers in London. 

ReachOut is a national youth development charity and a strategic partner for schools. Through collective mentoring and engaging activities, we build socio-emotional skills that transform outcomes for young people constrained by circumstance.

Our Grants and Trusts Manager is responsible for managing and developing ReachOut’s income from Trusts and other Grant-making bodies. Working closely with the partnerships team and the Head of Programmes & Impact they will make evidence-informed decisions and collaborate across the organisation to meet our strategic aims. This role is currently reporting to the CEO for an interim period, but longterm will report to the Head of Marketing and Partnerships.

2025 is an exciting time to join ReachOut as we launch our new organisational strategy. You’ll be joining a friendly and supportive team, helping us make a real difference to the lives and futures of young people across London and Manchester. 

PLEASE NOTE - Applicants will only be considered if you provide both a CV and Cover Letter

The role is only open to women, in accordance with the sex-based exemptions of the Equality Act 2010 pursuant to Schedule 9, Part 1.

Leeds Centre Manager

Salary: £37,075 - £36,523 (depending on experience)

Location: Leeds

Hours: 37 hours full-time.

Contract: Maternity Cover (up to 12 months)

Closing Date: 5:00 PM, 22nd January 2025

Interview Date: 3rd February 2025

Together Women is looking for an experienced manager to take on an interim role of up to 12 months, managing our busy and vibrant Women’s Centre and provide leadership and guidance to our talented Leeds team.

We are an award-winning organisation, led by and for women. If you are passionate about working to support women every day, and advocate for a future where women and girls live empowered, safe and fulfilled lives, we’d love you to join our brilliant team.

We offer 25 days annual leave increasing by one day per year to a max of 30 days, plus bank holidays, flexible working, 5% pension scheme (rising with length of service), access to employer assistance programme and the opportunity to work as part of a dynamic and growing organisation.

Role Summary

Together Women Leeds provides holistic wraparound support to women and girls and specialises in supporting women involved with the CJS, through 1:1 Keywork, group programmes and access to specialist gender-specific support via TW Women’s Centres.

We are seeking an individual with a proactive, compassionate, collaborative approach. We are looking for someone who is adaptable and highly organised, brings strong reporting skills, and is a great relationship builder. Experience of working in the women’s sector or the criminal justice system is desirable, but not essential – most importantly we’re looking for an outstanding manager.

At Together Women, staff wellbeing is a priority. With the support of a Deputy Manager, you will ensure our talented staff team are effectively managed, supported and encouraged to develop within their roles, enabling them to provide high quality, trauma-responsive support.

You will be responsible for the management of a range of services, ensuring high quality standards are consistently met and partnerships are established and maintained. You will lead the strategic development and operational effectiveness of numerous services, including the West Yorkshire women’s contract supporting other districts. The Leeds centre is funded via a range of commissioners both statutory and non-statutory, and you will lead on the contract and performance management including relationships with commissioners. Alongside the Director of Services and wider management team you will also contribute to the effective leadership of the organisation, ensuring our operational and strategic objectives are met.

Key Accountabilities:

Service Delivery and Management

• Lead the operational management of TW services in Leeds ensuring intensive high-quality, trauma responsive support is provided to women and girls accessing the services
• Develop and manage a service plan for Leeds that incorporates key milestones and ensures delivery of project outputs and outcomes
• Monitor delegated budget responsibility, ensuring that the services operate within the agreed budget

Staff Management

• Line manage direct reports and ensure that all staff receive regular support, supervision and performance review, case management, training and development in line with TW policies and procedures
• Deliver team meetings, reflective practice, and staff learning and development opportunities
• Effectively manage a dispersed team ensuring team cohesion and consistency in approach and practice.

Communication/Contracts and Partnerships

• Take overall responsibility for establishing and maintaining effective partnerships and referral pathways
• Lead on the contract and performance management including all relationships with commissioners
• Organise and attend external meetings/events as appropriate, actively participating and disseminating information to colleagues. This includes sitting on steering groups and attending multi-agency panels to discuss the needs and challenges facing TW customer group, develop robust sector-wide responses, inform, and improve internal services to ensure they are fit for purpose.
• Design and deliver training for professionals in the region to improve responses to women and girls affected by the social justice system

Monitoring and Evaluation

• Ensure that all project staff maintain accurate, confidential customer records, following TW policies and procedures, and contribute to the maintenance of the projects’ monitoring and recording systems
• Produce monitoring and evaluation reports in line with funder and other key stakeholder requirements

Funding

• Identify relevant fundraising opportunities and support TW senior management team to prepare funding applications, identify commissioning opportunities, which support the long-term sustainability of existing and new services
• Attend meetings with potential new funders to secure new funding streams, ensuring that the project outcomes are achievable and measurable
• Work with colleagues within TW and/or external partners to establish new services/projects when funding applications are successful

Role Requirements

Experience

Essential

• Leading and managing service delivery in the charity sector, preferably services for women and/or in the criminal justice system.
• Strategic and operational planning and implementing organisational change.
• Delivering monitoring & evaluation systems and auditing service quality and performance.
• Leading, motivating and developing staff and responding to complex staffing issues.
• Embedding involvement of those using services in development, delivery and evaluation of services.
• Developing and implementing best practice and strategies on equality, diversion and inclusion.

Desirable

• Experience working in the women’s services aector and/or in the criminal justice system.
• An understanding of issues impacting on women in/at risk of entering the criminal justice system
• Embedding involvement of service users in development, delivery and evaluation of services.

Skills and Abilities

• Strategic planning and the ability to translate strategy into achievable goals
• A solution-focused approach and the ability to make effective and timely decision
• Highly collaborative, flexible, diplomatic and assertive with good influencing/negotiation skills
• Strong spoken and written communication skills
• Ability to troubleshoot and problem-solve difficult situations calmly and effectively · Ability to oversee and manage budgets
• Fluent use of standard office equipment and information & communication technology · Manage risk and recognise potential impact of decisions across all parts of the organisation
• Ability to manage own time and workload efficiently, prioritise and meet tight deadlines
• Comfortable with ambiguity and working in a fast- paced, rapidly changing environment
• A desire to respond quickly and positively to change, continuously improve performance by learning quickly from mistakes, celebrate successes and constantly develop people and processes
• An understanding of issues impacting on women in/at risk of entering the criminal justice system
• Practical operation of performance and quality requirements in contracts
• No specific qualifications are required, but evidence of recent continuing professional development relevant to the post is required, e.g. Coaching training and experience, Management and leadership; Quality systems; Monitoring and Evaluation

Other Requirements

• Able to travel locally, regionally and nationally as required
• Able to work some evenings and weekends and stay overnight where necessary
• Commitment to anti-discriminatory practice and equal opportunities
• Ability to apply awareness of equality, diversity and inclusion issues to all areas of work
• Commitment to upholding the rights of people facing disadvantage and discrimination in the CJS.

We actively encourage applications from women from a variety of backgrounds, and with a range of skills and experiences. We are particularly interested to hear from Black, Asian and minority ethnic women and women who have personal experience of the criminal justice system. This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Closing date: 5:00 PM, 22nd January 2025

Interview date: 3rd February 2025

My client is at the very heart of the war on climate change. Working with local communities across the globe they promote sustainable solutions to managing natural resources that benefit people and nature alike.

At present they are looking to recruit an interim Finance Systems Project Manager to lead on the implementation of their new Netsuite accounting system and support them with their ever-growing aspirations for a more enabling finance service.

• Support the external implementation project team on the delivery of the new Netsuite system
• Lead on the design and delivery of the documenting of the system configuration and set up; documenting new processes and workflows; preparation of data migration files
• Deliver on UAT such as writing test scripts, testing processes, documenting results, tracking to ensure all areas of system successfully tested prior to go live
• Support with training rollout to organisation – preparing resources, FAQs

The successful candidate will come from a strong financial control and process background. However having moved away from the traditional business as usual role, you will be able to evidence strong IT skills including previous Netsuite implementations and process review in previous roles.

This role has been assessed as outside of IR35. With offices based in London, my client is currently following a hybrid home/office working policy and is open to both full and part time applications.

Executive Assistant to International Director
Christian Aid
London/Hybrid with 2 days per week in office in Waterloo
Salary £36,000 including London weighting
Full time, 35 hours per week with flexible working hours
Permanent
Excellent benefits including 25 days annual leave pro rata and flexitime scheme with up to 12 days additional annual leave pro rata, wellbeing support and Employee Assistance programme, season ticket and bike loans and pension

Are you an experienced Executive Assistant who is calm under pressure, able to manage your work with sound judgement with strong multitasking capabilities? Are you looking for a role in a fast-paced environment, working within a supporting and rewarding team?

Charity People are delighted to be working with Christian Aid, a UK charity fighting global poverty, to recruit an Executive Assistant to work with the International Director.

Christian Aid champions dignity, equality and justice worldwide, and exists to create a world where everyone can live a full life, free from poverty.

The Executive Assistant will lead the support of the International Department, including the Director and the Senior Leadership Team, ensuring the effective leadership of the vital international programme.

Key responsibilities

* Act as the primary point of contact for the ID Director, handling queries, delegating tasks, and ensuring issues receive appropriate attention in the Director's absence.
* Provide comprehensive support including diary and email management, travel arrangements, event coordination, and scheduling meetings, ensuring deadlines are met and priorities managed.
* Facilitate the smooth operation of the ID Senior Leadership Team by providing logistical, administrative, and communication support, including meeting organisation, minute-taking, and action follow-up.
* Support the ID Director with research, drafting presentations, reports, and communications, while maintaining proficiency in internal systems and contributing to long-term meeting schedule planning.

The Executive Assistant will have relevant executive assistant experience, in particular understanding the needs of senior management within a charity. The successful candidate
have strong project management, organisational and administrative skills. You will have a proven track record of working with complex diary, email management, travel planning and logistics management. You will proactively be able to take on work such as drafting presentations or papers, under guidance of manager.

You will be an excellent communicator, both verbally and in writing, with good interpersonal skills, and have strong analytical, attention to detail and minute-taking experience. You will have a high level of integrity and discretion in handling confidential information and be professional at all times working alongside results-orientated internal and external stakeholders. You will be confident completing complex tasks and projects quickly with autonomy and be comfortable efficiently and proactively solving complex and unique problems within the department and other related groups.

The role is hybrid with 2 days a week based in the office in central London. Due to the nature of the role, you may need to work unsociable hours, including evenings as required, however a high value is placed on good work-life balance, so the organisation offer a comprehensive flexitime scheme. The charity are fully supportive of flexible working arrangements.

How to apply

The application process is CV and tailored supporting statement. Please email Jen at Charity People with your CV for more information and for the full pack. The closing date is 9am on Wednesday 22 January. Interviews will take place on Wednesday 29 or Thursday 30 January.

Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

We’re looking for an enthusiastic and organised individual to join us in the essential role of Service Navigator. You will support as the first point of contact for clients, assessing their needs and helping them to access our services and external services.

LRMN is a thriving organisation and one of the most established refugee and migrants organisations providing services in London, but focusing on south and southeast London boroughs. Our services include provision of specialist legal advice and information on immigration, housing and welfare, therapeutic and practical support to women who survived gender based abuse, helping our service users access employment, training and volunteering opportunities, prevention of mental health problems, and helping our clients integrate and engage in their community.

You will be responsible for welcoming people to the office, answering our main phone line and responding to emails. You will triage requests for support, processing referrals into our services and signposting people to other services where we are unable help. You will also give basic advice and support where appropriate.

You will have experience of working directly with clients and of providing information. You will be empathetic and able to complex and difficult situations. You will also be resilient and, with support, be able to manage client expectations in a busy environment.

LRMN is an equal opportunity employer and committed to safeguarding and fulfilling its duty of care to people working and volunteering in the organisation and to those we come into contact with. The successful candidate will be required to complete a Basic DBS check.

We work in a hybrid model. You would be expected to work at least two days per week from our office in Deptford.

For more information, please see our job pack. Please apply via CharityJob.

Membership Fundraising Area Manager

Are you passionate about making a meaningful impact and leading a team to achieve outstanding results for a cause that truly matters? If so, we want you to join the team in the mission to conserve birds and nature. 

Position: Face to Face Membership Area Manager

Ref: DEC20242991

Location: Glasgow/Remote 

Hours: Full-Time 

Salary: £29,200.00 - £31,347.00 per Annum

Contract: Permanent

Closing Date: Thu, 16th Jan 2025

The Role

As a Face-to-Face Fundraising Area Manager, you will lead the fundraising team in the Glasgow area, while also driving growth of teams across the central belt and wider Scotland as and when required. This is a hands-on role where you’ll work closely with your team to meet and exceed fundraising targets; leading, coaching and inspiring fundraisers to succeed.

Benefits include: 

• A salary of £29,200 - £31,347 per year 

• The charity is a flexible employer with flexible hours available to suit your individual circumstances.

• Work vehicle: a company van will be provided to cover all work travel and associated expenses.

• Leave: 26 days holiday plus bank holidays. As a staff member you are entitled to one extra day of paid leave each year to spend volunteering. This can be for any charity or voluntary organisation.

• Cycle to work Scheme and green loans. 

• 24 hours assistance programme for employees and volunteers, it’s free for you and your close family/dependants. You can use it whenever you need support or advice around: financial wellbeing, mental health and wellbeing, physical health, and wellbeing. 

• Discount offers include 20% off many retail items in all the charity’s shops and online shop, and savings on holiday bookings.

• Pension scheme - the organisation will match contributions of up to 7%

Key Responsibilities include: 

• Leadership & Coaching: You'll be at the heart of recruitment, training, and developing Fundraisers, helping them meet and exceed their targets. You'll also fundraise alongside them, setting the example of a passionate and results-driven team leader. 

• Monitoring & Performance: Track key performance metrics such as membership volume, donation amount (AAC), Gift Aid, direct debits and attrition rates to ensure your team’s fundraising efforts are always at their best. Conduct regular performance reviews, offer coaching, and help your team grow their fundraising skills. 

• Logistics & Management: Oversee the day-to-day operations of your team, ensure compliance with fundraising regulations, and uphold the values of ethical fundraising. 

• Travel: you will be expected to travel to different locations in the central belt of Scotland, and on occasion more widely throughout the surrounding areas in order to support your team. As a result, a full driving licence that is valid in the UK is a requirement for this position.

• Weekend work: You’ll be expected to work weekends to support the fundraisers on busy shifts to maximise membership opportunity.

About You

Essential skills, knowledge and experience:

• A proven track record in face-to-face fundraising and team management, with leadership experience to recruit, motivate and guide your team to success.

• A self-motivated and a determined leader able to embed and lead a positive team culture of successful fundraisers.

• Excellent interpersonal communication skills, a strong understanding of ethical fundraising, good planning and organisational skills and the ability to think strategically.

• Confident in receiving and giving feedback regularly.

• Experience using leadership models such as root cause analysis, setting SMART work objectives, and implementing Situational Leadership to build capabilities. 

• Familiarity with the cause, Code of Fundraising Practice and the ability to meet targets, deadlines and support fundraisers effectively.

• Experience working with flexibility and being able to react quickly to change, and to support others through change.

Additional information

Why Work here 

Make a Real Difference: the team are driven by the mission promote conservation and protection of birds and the wider environment. Your fundraising efforts will directly contribute to protect our fragile wildlife across the UK. 

Join a Supportive Team: As a member of the enthusiastic and innovative team, you'll work in a culture that emphasizes collaboration, sustainability, and driving meaningful change. 

Growth & Development: The organisation is dedicated to fostering your professional growth. The Learning and Organisational Development team creates tailored content to support the development of managers throughout their careers, offering training and guidance to help you enhance your skills and progress in your role 

Flexibility & Work-Life Balance: The team recognize the value of flexibility and are open to discussing working hours that accommodate your personal needs, while ensuring they meet the operational requirements. 

The nature crisis is a challenge no single person can tackle alone. But as a team there’s hope. Are you ready to take on this exciting challenge? Apply now and help save, protect, and fight for nature! 

You may have experience in areas such as Fundraising, Fundraiser, Fundraising Manger, Fundraising Area Manager, Area Fundraising, Area Fundraising Manger, Lead Fundraiser, Senior Fundraiser, Membership Fundraiser, Membership Fundraising Manger. #INDNFP

Please note: This role is being advertised by NFP People on behalf of the organisation

“Bridewell gave me a purpose. It provided meaning in my life. It made me feel valued and useful.” 

As part of a small team you’ll play a key role running the office day to day to support all aspects of Bridewell Gardens’ operations. You’ll work with volunteers to give administrative support to the team, speak with people who are referred to the service and with professionals who make referrals.

You’ll work closely with the Recovery Service Manager and Director to consider future developments of the service and to ensure best practice in service delivery.

Key responsibilities

- Develop and implement systems so that administrative activities are efficient and effective

- Keep project monitoring and evaluation data up to date

- Speak with referrers and people accessing the service to support new referrals and to answer enquiries

- Support the day to day management of the team’s calendar to allow for smooth running of the service

- Work with freelance suppliers to maintain accounts, to process payments, supplier invoices, expenses and record income

- Oversee day to day office administration procurement, servicing of equipment, ordering supplies, booking training

- Keep policies and procedures up to date with input from the team

- Support Director and Recovery Service Manager in identifying and developing new services and partnerships for service delivery

- Oversee and manage office volunteers to support administrative activities

On an average day you will:

- Respond to referral enquiries, book in appointments, share new referral details with the team, update monitoring and evaluation reports

- Work with volunteers to provide administrative support to the team as required

- Speak with the Recovery Service Manager to manage the diary of activities

About You

- You share Bridewell’s values, working with hope for the future

- You understand working in a small team, supporting with whatever is needed to keep the charity running smoothly, communicating openly with others

- You enjoy problem solving and finding solutions, you work well on your own as well as with others, you are flexible and happy to respond to change

- You’ll understand the community Bridewell supports, demonstrate empathy and knowledge of the challenges faced by people affected by serious mental health problems

This is a part-time position, 21 hours per week. There is flexibility in the location and how the hours of this role are worked. The role works very closely with the Recovery Service Team and Director and regular face to face working is required. The role will involve occasional travel locally and occasional weekend work for events.

We welcome applications from all candidates with relevant skills. If you are excited about this opportunity and want to find out more about the role, please do not hesitate to contact us.