Operations Manager Jobs

JOB DESCRIPTION AND PERSON SPECIFICATION

As an eCommerce Assistant, you will play a vital role in our dynamic retail team, working closely with the eCommerce Manager to manage daily operations and support income growth. This will be achieved through the sale of a wide variety of donations from our high street shops on our online platforms, primarily eBay and other marketplaces.

Your core responsibilities will include processing high-quality stock, managing listings, providing excellent customer service, dispatching orders, and supporting a team of volunteers to ensure smooth and efficient operations. You will also collaborate with Shop Managers to communicate stock requirements and maintain a steady flow of donations. In addition, this role involves supporting the organisation and participation in events to drive sales and raise awareness, alongside collaborating with auction houses, where appropriate, to secure the best price for high-value items.

The ideal candidate will have demonstrable experience in online sales and, ideally, working knowledge of eBay and other online marketplaces. Strong communication skills, attention to detail, and a good level of written and spoken English are essential.

Responsible to

eCommerce Trading Manager.

Working hours and contract

Permanent, full-time (35 hours per week).

You will primarily work Monday to Friday, 9.30am to 5.00pm, with flexibility to work weekends as required by the needs of the business.

Salary

25k per annum.

Location

Based at our West Norwood Retail Office, SE27 9AA

Start date

As soon as possible.

Role Responsibilities:

· Support daily operations of online stores, focusing on efficiency, quality assurance, and achieving listing and sales targets.

· Create high-quality listings across various e-commerce channels with a focus on product condition, clear descriptions, and accurate details.

· Ensure daily listing targets set by your line manager are met consistently.

· Adhere to efficient processes for stock processing, listing optimisation, and order fulfilment, ensuring all steps meet company standards.

· Oversee the production of high-quality photographic assets for product listings and marketing activities.

· Control pricing strategies to maximise sales and profitability, supported by regular sales and performance analysis.

· Collaborate with auction houses, where appropriate, to secure the best price for high-value items, maximising the impact for our beneficiaries.

· Support the organisation and participation in events and pop-ups to drive sales and raise awareness of our mission.

· Work closely with Shop Managers and the Donations Hub team to source appropriate volumes of stock to meet listing targets. Provide training and development to win hearts and minds and ensure smooth stock supply.

· Maintain high standards of customer service across platforms by responding promptly to inquiries, feedback, and complaints, enhancing customer satisfaction and retention.

· Ensure volunteer and team expenses are accurately recorded and comply with relevant procedures.

· Follow correct procedures for processing retail Gift Aid to maximise its value for the charity.

· Support the training and management of volunteers, providing inductions, supervision, feedback, and ongoing support to create a positive and productive work environment.

· Collaborate with marketing and communications to implement effective online sales strategies and optimise the charity’s online presence.

· Research and monitor industry trends, sales data, and best practices in eCommerce, applying new learnings to improve performance

· Proactively assess personal development needs and seek out opportunities for growth within the eCommerce field.

· Ensure adherence to financial and security protocols for online sales and maintain operational functionality.

· Support the maintenance of equipment and ensure it is in good working order to support eCommerce operations.

· Help maintain a clean and organised working environment, ensuring both the physical workspace and digital records are well-managed.

· Ensure fulfilment processes are followed, including packaging items securely, checking that details match orders, meeting dispatch times, adhering to inventory procedures, and processing returns as per policy, to maintain a high standard of customer satisfaction.

· Coordinate with third-party logistics providers to ensure timely order dispatch and shipping.

· Identify areas for continuous improvement in fulfilment, customer service, and operational processes, suggesting and implementing solutions to increase efficiency and effectiveness.

· Help maintain a safe working environment for staff and volunteers, adhering to health and safety policies and assisting with necessary safety training.

Person specification:

Skills, knowledge & experience

Essential

• Experience with online marketplaces, particularly eBay and Depop, for listing and inventory management, and supporting sales and fulfilment.

• Ability to assist with sales analysis, understanding basic metrics to help improve performance.

• Basic photography skills for creating high-quality images of products for listings.

• Knowledge of popular brands and the ability to identify items that have potential value for resale.

• Research skills to gather information on items, brands, and trends to support listings and pricing decisions.

• Good communication skills, both verbal and written, with attention to detail.

• Commitment to delivering exceptional customer service, responding to inquiries and resolving issues efficiently.

• Understanding of eCommerce best practices, with a willingness to learn and apply new trends and technologies.

• Strong planning and organisational skills, with the ability to prioritise tasks effectively and meet deadlines.

• Basic problem-solving skills, with a logical and calm approach to operational challenges.

• GCSE grade C or equivalent in Mathematics and English or a similar qualification.

Personal Attributes

• Comfortable working in a small team, with a positive, “can-do” attitude.

• Highly organised, with the ability to prioritise tasks and maintain efficiency under pressure.

• Adaptable to changing circumstances, able to handle a fast-paced, evolving environment.

• Proactive and willing to take initiative, suggesting improvements to processes and operations.

• An understanding of and commitment to supporting blind and partially sighted people, aligning with the charity’s mission.

Desirable

• Experience working in charity retail or a similar sector.

• Basic knowledge of Gift Aid and its application within charity retail operations.

• Understanding of marketing principles as they relate to online sales and branding.

• Experience with planning and organising events or promotional activities for online sales.

Flexibility

· The role description is a general outline of duties and responsibilities and may be amended as the charity develops and the role grows. The post holder may be required to undertake other duties as may be reasonably required from time to time.

At Gaddum, we treat everyone as individuals. We really get to know those we help, understanding their world to offer a range of support that’s right for them. Our promise of tailored support is made possible by our breadth and depth of knowledge, through our unwavering commitment to the local people of Greater Manchester.

Our experience listening to generation after generation, for nearly 200 years, has taught us the importance of considering not just the individual but also the relationships around them. Our innovative approach means we can not only build resilience but identify further risks and offer preventive support now and in the future. At Gaddum, we believe that by supporting individuals, we ultimately help support entire communities. Our aim is to empower and enhance the lives of people in Greater Manchester. We currently work in four Greater Manchester authorities, Manchester, Rochdale, Salford and Stockport.

Job Purpose

The postholder will be responsible for two key organisational areas:

- Practice Education to an allocation of student social workers: 80% of workload
- Support with induction planning and administrative tasks relevant to the student placement programme: 20% of workload

The postholder will be responsible for providing student social workers with effective, high-quality supervision and support throughout their practice placements and maintaining accurate records of student work undertaken to inform holistic assessments of students’ practice. This role will entail stakeholder engagement both with internal leaders and external partners. The role will involve maintaining close working relationships and crossover workstreams with the Business Support Team, Health & Safety systems, and compliance responsibilities.

Main Duties and Responsibilities

• Student Social Work Placements:
• Maintain relationships with key placement providers through provision of high-quality practice education,
• Practice Educate placements for their entirety at the charity,
• Write reports relating to the above.
• Support a continual and iterative induction process with support when inducting students to all relevant systems – utilising experts across the organisation to deliver elements of the package,
• Work in partnership with Business Support to implement appropriate systems relating to e-learning and hand over to line management during induction,
• Support the arranging of accounts, in partnership with the Business Support Team to enable new users access to the organisation’s systems.

The details contained in this job description, particularly the principal accountabilities, reflect the content of the job at the date the job description was prepared. It should be remembered, however, that it is inevitable that, over time, the nature of individual jobs will change; existing duties may be lost and other duties may be gained, without changing the general character of the duties, or the level of responsibility entailed. Consequently, this job description may be revised from time to time.

All staff are expected to work within all Gaddum policies and procedures.

We are looking for a dynamic, confident individual with skills and expertise in marketing and communications to take an active and leading role in raising our profile, promoting our services, demonstrating our impact and managing targeted campaigns and initiatives.

You will be a passionate advocate of children’s literacy, with a strong background in digital media, able to create engaging content and communicate effectively and creatively across multiple platforms, telling our stories and demonstrating our impact.  You will be experienced in creating, running and evaluating marketing campaigns and initiatives, confident in your own abilities, with a creative flair and eye for opportunity.

You will see first-hand how our projects work and the impact reading for pleasure makes and play a key role in telling our stories and increasing our reach and support.

In return, we offer a varied role in a small friendly team, with an exciting blend of strategy and delivery which you can shape and make your own; a flexible approach; and training and development opportunities.

MAIN RESPONSIBILITIES & DUTIES

MARKETING & DESIGN

• Lead impactful marketing campaigns, from concept to execution, across multiple channels.
• Monitor campaign progress, analyse data, and implement strategies to boost engagement and conversion.

· Manage Google AdWords – develop and optimise our AdWords campaigns.

• Develop innovative approaches to increase brand awareness and support.
• Collaborate with colleagues in Volunteering, Delivery and Fundraising to create integrated campaigns for those areas.

· Work with colleagues to create in-house design elements using Canva and/or InDesign for online and offline documents including - flyers, adverts, reports, Annual Review.

· Draft and coordinate content for, and manage the creation of, a quarterly newsletter to our list of subscribers.

· Act as brand custodian for the charity – ensuring staff and partners are adhering to Brand Guidelines.

COMMUNICATIONS

· Monitor all Marcomms channels including the website for engagement and activity – keeping a record and producing a quarterly report.

· Be responsible for the Charity’s website, working with our external digital partner to maintain and develop content and functionality and improve accessibility and reach.

· Collaborate with our delivery and volunteer team to co-create “on-the- ground” content from our projects each month (images, GIFs, video, copy) for publishing across our social media channels.

· Manage a monthly digital content plan – developing and scheduling content according to key dates in the calendar, posting to relevant channels (additional support of 4 hours per week is provided).

· Be the first port of call for the media, passing calls on to Senior Managers.

HR and Line Management

· This role reports into the Head of Operations as the line manager, but involves some matrix management from the CEO who will provide guidance and support in specific areas.

· The role currently has no direct reports, but includes four hours’ support from an existing member of staff

PERSON SPECIFICATION

Essential Criteria

1. Significant experience of delivering multi-channel marketing campaigns

2. Excellent communication skills with the ability to communicate effectively in writing and in person on a variety of platforms and to a wide range of audiences

3. Experience of social media management, with knowledge of design tools

4. Demonstrable experience of generalist marketing and communications, including digital, written and storytelling

5. Ability to develop engaging supporter journeys that deepen relationships and drive action

6. Effective and willing collaborator, able to work with other colleagues in other teams to achieve shared objectives, and inspire and engage stakeholders

7. Proven design ability, with confident use of design tools such as Canva

8. Able to manage own time and well-being effectively, ensuring targets/objectives are met while work/life balance is effective

9. Ability to see the bigger picture and translate thoughts and ideas into strategic plans

Desirable Criteria

1. Experience/knowledge of the charity sector

2. Familiarity with website functionality and design

About the Role

As a passionate professional in the identification, development and management of a wide range of relationships in support of our programme partnership, you will ensure the Career Ready programme in Glasgow and West areas (currently Inverclyde, West Dunbartonshire, Renfrewshire and South Lanarkshire) continues to thrive, which includes securing charitable donations from supporting partners. Your responsibilities for the area, will be as a team of two, alongside our other Regional Manager for Glasgow and West areas given this is our largest area in Scotland.

This role requires experience of partnership and account management and the scale and ambition of our social mobility work means you will need to be well organised, confident and able to positively influence a wide range of people including headteachers, teachers, CEOs and HRDs.

You will identify and approach opportunities that are well researched and pursue with unswerving perseverance. It’s also a great chance to develop personally.

Regional Managers are responsible for leading our work which involves growing, developing and maintaining the employer and education partnerships that deliver the Career Ready programme. This includes the Local Advisory Board, local authorities (key stakeholders), schools (we have a member of staff in each school who coordinates), the Developing the Young Workforce Regional Group, and the many employer organisations and their people who volunteer as mentors, provide paid internships and deliver masterclasses.

By assimilating what, why, when and the how of our work, you will be able to:

1. Lead, grow and develop our Career Ready partnership in Glasgow and the West, optimising the programme experience for all stakeholders and securing the engagement of employer support for the programme of approximately 300+ students each year who will participate in the 18-month long Career Ready programme annually.
2. Support programme delivery, stakeholder engagement and business development by working closely with the Career Ready Glasgow & West Local Advisory Board, the other Career Ready Glasgow & West Regional Manager, the Head of Programme & Operations, Partnerships Manager and the Career Ready Regional Manager Scotland team all who are focused on quality, impact and sustainability underpinned by attention to detail via efficient and effective processes. You will be supported by and work with the Career Ready Scotland Operations Team to maintain thorough data and management information for the area.

Find out more

You can find out more about the role, and working at Career Ready, in our candidate pack.

• £34,000 – £37,500 DOE
• A working from home allowance of £300 pa is provided
• Annual leave: 25 days holiday plus bank/public holidays plus 2 additional days in the summer. In addition, Career Ready is closed between Christmas and New Year. Career Ready also allows flexible use of some Bank & Public Holidays
• 6% of salary contribution to a private pension subject to an employee contribution of 3%
• Access to both our Reward Gateway Portal and an Employee Assistance Programme
• Interest-free season ticket or bicycle purchase loans
• Business expenses including mileage allowance for car usage

How to apply

Please visit our website for full details of how to apply.

Timetable

Closing date (early applications encouraged): 19 January 2025

Interviews will take place on 23 and 24 January 2025

Community360, established in 1968, is an independent charity in Essex dedicated to fostering resilient, thriving, and inclusive communities by connecting individuals to support services and promoting equality, collaboration, and innovation. We aim to inspire and enable social action to improve people’s quality of life. We have a strong track record of bringing people together, developing innovative approaches, and delivering improved outcomes.

Objectives of this role:

To provide strategic and operation leadership and senior management to all aspects of C360’s work.  Responsibilities include the overall management, implementation, and development of C360 in accordance with the organisation’s mission statement, vision and strategic action plan, as agreed by the Board of Trustees.

 Responsibilities:

· Leadership

· Management

· Finance and Risk

· External and Internal Relations

· Legal and Regulatory Compliance

· Strategy and Planning

· Ensuring High-Quality Governance

· Board Meetings

· Positive relationships with Board of Trustees

 You will bring:

· Relevant professional qualifications or qualifications by experience

· Demonstration of continuing professional or personal development are essential

· Education to degree standard or equivalent

· Strategic management experience

What you can expect:

· A base in Colchester, Essex but there needs to be flexibility

· 33 days holiday (including bank holidays)

· An extra day’s holiday for your birthday (after passing probation)

· Five extra days holiday after five years’ service

· Up to three days volunteering per year (after passing probation)

· Development opportunities

· Full training and a robust induction

· Staff Buddy Scheme

· Social and Wellbeing programme

· Pension Scheme 6% paid for by employer

Closing date 5pm Thursday 23rd January 2025

Long listing interviews (via MSTeams) - 29th January 2025

Final interviews - 5th March 2025

Active Humber is committed to promoting physical activity and sports across the Humber region. Our vision for the Humber is that it is a place where everyone, every day is physically active.

We are seeking an enthusiastic and driven Principal Development Manager to lead a talented team and drive forward our strategic aims.  This exciting new role will support the delivery of our vision by overseeing key programs and partnerships. Key to the role is building and maintaining strategic partnerships with stakeholders, including Local Authorities, sports organisations, and funding bodies.  As the principal development manager the post has specific responsibility for leading on matters of workforce, clubs, groups, volunteering and coaching.  In addition, the successful candidate will play a vital role in overseeing development of areas that aim to increase activity levels in children and young people, older people, those with disabilities or a long-term health condition. 

The successful candidate will have proven experience in project and team management within the sports, physical activity, or public health sectors.  This will be complemented by strong strategic thinking skills and the ability to deliver long-term plans and initiatives.  Excellent communication skills are essential, as both a line manager and to build successful relationships with external and internal partners. 

Most importantly we require a leader who is passionate about making a difference, a great team player and is committed to our vision and values. 

We offer hybrid working for a better work-life balance, along with a generous annual leave allowance.  You will be expected to attend our workspace in Hessle, at least once a week. 

For more information about the role, the job description and the hybrid working arrangements we have in place, please see the job pack. 

Closing date:  20th January 2025 (noon)

Interviews: 31st January 2025, at the Aura Centre

Active Humber is an equal opportunities employer.  

Waiting for the perfect opportunity to step up as a Trusts Manager? We’re delighted as always to be working with a national health charity as they look for a driven Trusts Manager to join their team.

You will be joining a growing team and have significant impact by driving the delivery of a diverse portfolio of partnerships with grant makers, building strategic relationships with donors funding operations across the UK. This role will also see you identifying and securing new partners & Trusts for the charity, with a focus on multi-year funding.

This is a lovely opportunity to step into an amazing health & campaigning charity to lead and inspire a small team, with two direct line reports.

As Trusts Manager, you will need:

• Experience of successfully securing six to seven figure multi-year funding from major grant funders and charitable foundations
• Experience of researching and developing relationships with senior stakeholders plus current and prospective funding partners
• Track record of managing and developing successful teams

Salary: £43,000 - £45,000
Contract: Permanent – Full time.
Location: London - Hybrid, but will consider more flexibility
Deadline: Reviewing on rolling basis

If you would like to have an informal discussion, please call Jake on 02030 062787 or email your interest along with your CV to [email protected]. 

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector. 

We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. 

If enough applications are received the charity reserve the right to end the application period sooner. 
 

Vogue College of Fashion
Finance Manager
£55,000 - £60,000
Permanent, Full-time
Office based in Bedford Square
Closest stations Russell Square, Goodge Street & Tottenham Court Road

Vogue College of Fashion is a respected institution dedicated to nurturing the next generation of fashion professionals through high-quality education and strong industry connections. Known for its focus on fashion design, business, and sustainability, the College prepares students for successful careers in a dynamic and ever-evolving industry.

As part of its commitment to educational and professional excellence, Vogue College of Fashion is seeking a skilled and experienced Finance Manager to oversee its financial operations. This role offers the opportunity to contribute to the College’s continued growth and success by ensuring sound financial management and strategic financial planning.

In this key position, you will be responsible for preparing financial statements, managing external audits, and ensuring compliance with relevant financial regulations. You will also oversee budgeting, forecasting, and capital project financing while working closely with senior leadership to provide valuable financial insights. This is a chance to play a crucial role in supporting the College’s mission through effective and responsible financial management.

About the Role

• Prepare monthly management accounts pack
• Conduct a review of actuals vs budget with the Finance Director and provide a draft variance analysis
• Upload monthly information into the consolidated USD report for BrandEd
• Review and report royalties to brand partner
• Prepare monthly reconciliations and journals for review by the Director of Finance 
• Review and sign off month end reconciliations and journals of other staff.
• Act as main point of contact with external auditors
• Lead on the statutory audit process
• Assist in the preparation and filing of the annual statutory accounts 
• Assist the Finance Director with the annual budgeting process in conjunction with the timelines and requirements of BrandEd
• Preparation of financial forecasts
• Arrange/conduct monthly stakeholder meetings to discuss financial performance
• Preparation and filing of quarterly VAT returns
• Preparation and on-going compliance in relation to the PAYE settlement agreement (PSA)

Who are we looking for?
We are looking for an experienced finance professional who combines strategic insight with operational expertise. You will have:

• A formally qualified accountant or qualified by experience accountant
• Relevant and appropriate experience in finance and management accounting obtained in a complex organisation
• An excellent communicator who is able to influence at all levels within the organisation
• Ability to work on own initiative, assess priorities and be proactive.
• Experience working in Higher education or similar setting desirable

Next Steps?

Vogue College of Fashion are fully open to sector experience. As such we welcome candidates from industry, charity or practice backgrounds.

Vogue College of Fashion are happy to partner with Allen Lane and Iain Slinn in the recruitment for this role. For a further discussion, please reach out to Iain.

Sussex Emmaus is a charity dedicated to making a difference in the lives of those who have previously experienced homelessness. We provide accommodation for up to 58 people (known as Companions), helping them out of homelessness and providing them with a place to feel safe and secure whilst supporting them to develop and thrive.

We have a fantastic opportunity for a passionate and dynamic Online and Retail Manager to motivate our team of Companions and volunteers. Reporting to the Business Manager, you will be a key member of the management team. Working in conjunction with the Business Manager and other Managers you will have passion and leadership skills to motivate a team of Companions and volunteers, working collaboratively to manage and delegate tasks in compliance with our Emmaus ethos, mission, strategic aims, organisational objectives and policies. Working alongside and instructing Emmaus Companions and volunteers sourcing, researching, listing, packing, pricing and merchandising stock and ensuring the optimum selling price for each donation. No two days are the same, and you'll find it rewarding helping others to thrive. If you can communicate confidently at all levels, with a desire to support the development of people with a variety of needs, and have a positive, motivational attitude, we would love to hear from you. You will be joining a friendly and enthusiastic team who are passionate about what they do.

Job Dimensions

·To lead, supervise and work alongside Companions who are allocated to the Emporium and Online sales teams, during the business operating hours.
·To lead, supervise and work alongside volunteers who are allocated to the Retail team during business operating hours.

Accountabilities
- People
- Retail Management
- Online Sales
- Safety, Health & Environment
- Other Duties & Special Requirements

Person Specification
Essential Skills
- Ability to inspire and motivate people to achieve their full potential
- Ability to recommend and implement ideas to increase income and upskill Companions
- Competent IT user including Microsoft Office Packages, internet and email
- Effective verbal and written communication
- Effective listening
- Ability to remain calm under extreme pressure
- A positive customer services attitude
- Able to supervise Companions and volunteers
- Able to work as a team member and team leader
- Ability to relate to and work with a variety of people
- Ability to prioritise workload, balancing competing demands
- Effective organization and time management
- Ability to delegate
 

Desirable

- Experience working with adults with complex needs
- Public speaking or engagements

Essential Experience
- Retail experience
- Team building, coaching, supervision
- Customer service
- Line management
- Cash/till system management
- Experience of complying with Health & Safety regulations
- E-Commerce
- Experience in Managing a team of 10 or more

Desirable

- Charity retail
- Retail and trading law
- Recycling or second-hand retail
- Stock management
- Working with volunteers
- Volunteering
- Health and Safety: fire safety, manual handling, first aid, security
- Homelessness issues

For more details and to apply, please download an application pack from our website and submit your CV and a one page statement explaining how you meet the person specification. Applications may close before the deadline, so please apply early to avoid disappointment.

Sussex Emmaus offers:
- Salary of £26,203 working days over Tuesday to Saturday 8.45- 5pm
- Annual Leave – 25 days per annum, plus 8 bank holidays
- Pension – 5% employer contribution
- Training & Development – Individually tailored induction, training and development
- Employee Assistance – A 24/7 employee assistance scheme is available
- 6 months probationary period

Corporate Partnerships and Events Manager

Do you want to use your Partnerships skills to make a better world?

We have an exciting opportunity for a Corporate Partnerships & Events Manager to play a key role in strengthening business partnerships and delivering impactful events that showcase the organisations mission.

Position: Corporate Partnerships & Events Manager

Location: Central London/hybrid (up to 3 days/week working from home)

Hours: Full-time (flexible working available)

Salary: £36,000-£39,000/annum plus excellent benefits including a reduced working hours trial which is currently in progress

Contract: Permanent 

Closing Date: 2nd February 2025

Interview Dates: Thursday 06 and Monday 10 February 2025. Second interviews will be held on Thursday 13 February 2025 at the London office. 

The Role

You will manage and grow relationships with our business partners while planning and executing business and charity-focused events to raise the organisations profile. Reporting to the Senior Corporate Partnerships Manager, you will collaborate across teams to deepen relationships, identify cross-selling opportunities, and represent the organisations work to key audiences.

About You

We have proven experience managing business partnerships in a not-for-profit/charity or B2B setting, you will also have experience in delivering and managing B2B events, from roundtables to trade show stands. 

You will have a strong ability to create and deliver engaging pitches and proposals to corporate audiences and be skilled at using CRM systems, ideally Salesforce, for partnership and event management

In return…

Come and work for a professional, talented, and friendly team, always striving to learn and grow. You will experience a great learning environment, with training and development opportunities, as well as a flexible approach to work. You will receive a generous holiday allowance, pension contributions and other benefits such as enhanced pension provision, maternity/paternity/adoption/shared parental leave and pay and other perks through Perkbox.

About the Organisation

This successful social enterprise amplifies the impact charities, business and individuals can bring to make a better world. This is done by bringing charities together with business and business experts who can tackle the pressing issues charities are facing. It manages the relationship between business and charities to maximise the impact they bring and increases the impact of individuals by bringing them new experiences, perspectives and learning.  It increases the impact of organisations by exposing their talent to new situations and challenges. It increases the impact of charities by giving them the expertise and resources they need. 

Applicants must have the right to work in the UK. We are particularly interested in candidates from underrepresented backgrounds.

You may also have experience in areas such as Partnerships, Partnerships Executive, Partnerships Officer, Corporate Partnerships Officer, Corporate Partnerships Manage, Partnerships Manager, Events Officer, Events Manager, Events Assistant, Business Development, Business Development Officer, Business Development Executive, Business Development Lead, Account Manager, Account Executive, Account Lead.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Changing Lives supports people facing the most challenging of circumstances to make positive and lasting change in their lives.

Job Title

Corporate and Events Fundraising Manager (South)

Project

Fundraising

Band / Tier / Level

Band 6.1

Reporting to

Senior Fundraising Manager

Direct Reports

0

Location

London

Salary Band

£30,750 (plus London Weighting £4,250)

FTE / Working Hours

Full Time (37 hours per week)

Overall Role Purpose

Changing Lives is a national charity supporting over 15,000 people each year facing homelessness, domestic violence and abuse, long-term unemployment and those in recovery. It is an exciting time to join Changing Lives as we expand our operations into London. We are seeking an experienced, proactive and passionate Corporate and Events Fundraiser (South) to expand our small, but dynamic fundraising team.

The Corporate and Events Fundraising Manager (South) will develop and implement fundraising strategies to cultivate strong relationships with new corporate partners and organise high-impact fundraising events to increase awareness and income. The successful candidate will also support fundraising across Birmingham and Northamptonshire, where we have established front-line services.

The role offers flexible, hybrid working and will be based from one of our London services and remotely from home.

Key Activities

· Work with the Senior Fundraising Manager to review and implement the fundraising strategy for the South.

· Work closely with the Communications Team on projects, campaigns, appeals and events.

· Deliver a strategy to identify, recruit and retain new corporate donors, Charity of the Year partnerships, payroll giving, corporate sponsorship, and gifts in kind to maximise income and deliver against targets.

· Attend corporate networking events to develop leads.

· Undertake research into potential corporate partners, understanding their motivations and criteria for choosing Charity of the Year partnerships.

· Develop and manage a pipeline of suitable companies to approach.

· Develop cause-related marketing partnerships with corporates

· Deliver a high standard of account management to corporate partners through excellent stewardship, meetings, partnership agreements, reporting and sharing success.

· Collaborate with the Fundraising Team to promote relevant fundraising products, events, appeals and campaigns to new and potential corporate partners.

· Collaborate with the fundraising team to identify relevant products, events and campaigns that will be of interest to existing and potential corporate partners.

· Promote existing fundraising events to increase donor participation.  

· Build a portfolio of high-quality events to market to potential donors to increase engagement and income.

· Manage all aspects of event planning, including budgeting, logistics and marketing.

· Secure corporate sponsorships, raffle and auction items for events.

· Recruit and manage volunteers for events.

· Deliver a high standard of event stewardship.

· Support donors in maximising their event fundraising.

· Accurately budget, forecast and record income and expenditure, keeping accurate records of activity.

· Manage corporate partnerships, donors and events on our CRM, Dynamics 65.

· Follow the Donor Thanking Strategy and bank donations in line with our Ethical Fundraising Policy.

· Ensure donor communication is handled appropriately in line with GDPR compliance and log any complaints or breaches immediately.

· Work closely with the Communications Team to raise our profile across social media and press.

· Build strong relationships with project staff across London, Birmingham and Northamptonshire.

· Support any fundraising across other fundraising streams including individual, community, legacy and small grants.

· Act as an ambassador for Changing Lives, representing the charity in a professional manner and undertaking public speaking at events, meetings, pitches and networking events.

· Keep up to date with industry standards and developments as well as competitor analysis.

· Bring a creative and proactive attitude to the team.

We're looking for an experienced, dedicated and resilient Cluster Manager to join our Complex Learning Disabilities Services in Hertfordshire.

£46,350.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

The Cluster Manager will be responsible for the operations of a small group of specialist services, which support customers who are leaving restrictive environments to live in their own homes. The role will provide line management for Deputy Managers and support teams, ensuring that compliance with organisational, legal regulations and those of the local authority are adhered to and the quality of support is of the highest standard possible, ensuring excellent quality of life for customers and a good working environment for colleagues. The role will require the individual to be the CQC registered manager for services, making the person the accountable person with the Care Quality Commission, as well as with commissioners and key stakeholders.

The role will also require the individual to embed a Positive Behavioural Approach through coaching and leadership. Co-production and a person-centred approach are essential to this role.

For a full job description, please visit our website jobs.lookahead.org.uk and search REQ005983

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

About you:

Proven experience of managing more than one service across a geographical area.
The ability to quickly identify key areas of improvement required and to be able to effectively plan and implement the changes required
Previous experience of working with management contracts and agreements
Previous experience of delivering regulatory compliance
Excellent prioritisation and organisational skills
Experience of conducting investigations for serious incidents
Ability to coach and develop staff
Excellent relationship building skills at all levels
Experience of successfully developing teams across a wide geographical spread
High levels of written and verbal communication
Flexibility to move within any of our specialisms
Ability to turn organisational vision into reality for front line employees
Resilience and able to manage self and effective delivery
Ability to cope with change in a fast paced and challenging environment

What you'll bring:

Have operational management experience in social care.
Have supported people who require bespoke, specialist support.
Hold a relevant RMA/NVQ Level 4 or other business/management qualification.
Have relevant professional memberships and/or specialist qualifications. (Internal applicants not holding these qualifications will not be automatically disqualified but, dependent on assessment of performance in current role, potential, skills, knowledge, abilities & general competence, may be required to undertake to study for them

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

• We focus on Excellence and innovation.
• We are Caring and Compassionate.
• We are Inclusive and Trusted.
• We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Finance Manager Accounting                

Salary: £52,000 - £57,000 + Excellent Benefits

Location: Hybrid with travel to London as required

Did you know that there are at least 20m people in the UK in vulnerable financial circumstances, who are poorly served or unfairly excluded from mainstream financial services? 

That’s nearly a third of all adults in the UK.

We are Fair4All Finance. We are a not-for-profit organisation working with Financial Services providers to improve the financial wellbeing of people in vulnerable circumstances by increasing access to fair, affordable and appropriate financial products and services. 

We are continuing our work following our latest round of funding, and as a result we are now seeking a Finance Manager to ensure our financial operations are as impactful and efficient as our mission.

As our Finance Manager you will play a pivotal role in ensuring accurate financial accounting, effective treasury management, and streamlined processes that empower our teams. Specialising in Accounting, you’ll manage the integrity of our general ledger, oversee accounts payable/receivable functions, and design efficient processes to support financial transparency and operational excellence.

This role is ideal for a detail-oriented professional with a passion for technical accounting and the opportunity to make a positive impact through finance.

Key Responsibilities

• Lead audit processes, ensuring compliance with regulatory standards and maintaining robust financial controls.

• Oversee the integrity of the general ledger, including monthly close processes, reconciliations, and managing accruals.

• Optimise financial workflows for accounts payable (AP), accounts receivable (AR), and general ledger processes, simplifying tasks for non-finance teams.

• Supervise AP and AR functions, mentoring junior finance staff and ensuring accuracy and efficiency.

• Manage technical accounting responsibilities, including compliance with UK accounting standards (e.g., FRS102 or IFRS).

• Handle treasury management activities, optimising cash reserves and ensuring alignment with financial forecasts.

• Ensure accurate payroll and salary journal processing, collaborating with HR to resolve discrepancies.

• Produce insightful management accounts and comprehensive funder reporting, supporting budget holders and organisational transparency.

• Maintain precise financial records, contributing to strategic planning and data integrity.

• Collaborate with stakeholders across the organisation, acting as a trusted advisor on financial processes and decisions.

Essential experience:

• Qualified Accountant (ACA, ACCA, CIMA) with strong technical accounting expertise.

• Proven experience in financial management, audit, and compliance.

• Proficiency in optimising AP/AR and ledger workflows.

• Strong analytical skills with a meticulous approach to detail and accuracy.

• Excellent interpersonal and communication abilities, with experience working collaboratively with non-finance stakeholders.

• Ability to work independently in a small, agile organisation

Desirable experience:

• Experience working in a small business, not-for-profit, charity, NGO, public sector, or finance organisation. 

Personal Characteristics

• Thrives in a dynamic, resource-constrained environment, effectively juggling varied tasks and responsibilities.

• Takes initiative to optimise processes and improve outcomes, demonstrating a solutions-focused mind-set.

• Builds strong relationships across departments, promoting teamwork and shared goals.

• Exceptional ability to explain complex financial concepts in an understandable manner for non-finance colleagues.

• Dedicated to the values and mission of the not-for-profit sector, with a genuine desire to create positive impact

Who are Fair4All Finance?

We are a not-for-profit organisation working with Financial Services providers to improve the financial wellbeing of people in vulnerable circumstances by increasing access to fair, affordable and appropriate financial products and services. 

Founded in 2019, we are funded from the Dormant Assets Scheme. The scheme is led by the financial industry and backed by the UK government. This makes it possible for money in dormant bank and building society accounts to be used to help good causes.

Our vision is of a society where the long-term financial wellbeing of all people is supported by a fair and accessible financial sector. 

Our Benefits include:

Financial Security:

• Pension (2:1), group life assurance, critical illness, and income protection, family leave

Wellbeing:

• 27 days holiday plus bank holidays, agile working, health cash plan, health & wellbeing resource hub (including an Employee Assistance Programme)

Personal & Professional Development:

• Individual discretionary Training budget

• Book Club – mission aligned, up to 4 per year

Fair4All Finance is dedicated to fostering a diverse and inclusive workplace that reflects the communities we serve. We value different perspectives, experiences, and expertise, encouraging everyone to grow and contribute fully. We welcome applications from all backgrounds, including age, gender identity, disability, marital status, race, sexual orientation, pregnancy, and socioeconomic status.

We ensure fair and equitable treatment for all team members and applicants and actively recruit from a diverse candidate pool. We are open to making reasonable adjustments to support candidates and promote flexible working for a healthy work-life balance.

To apply, submit your application by close of business Friday, 17th January. Interviews will be held throughout January. We reserve the right to close the role before the end date, should we reach an appropriate number of applicants. 

Please note that your application will be reviewed through a blind, unbiased process, so be sure to provide clear, specific examples in your responses.

Join Our Team as our Multibank Manager

Are you passionate about supporting communities, and creating sustainable solutions for those in need? Join us where you'll play a vital role in building partnerships with donors, managing daily operations, and ensuring essential goods reach those who need them most. Help us grow our impact, foster innovation, and make a real difference, one donation at a time.

Job Title: Multibank Manager

Salary:SCP 36 (£34840 per annum)

Responsible to: Head of Children, Young People and Families

Location: West Midlands Multibank / BVSC Office / Home

Hours of work: 35 hours per week

Contract Duration: Permanent

Role Overview -

The Multibank Manager will focus on driving the growth and impact of the West Midlands Multibank by building strong relationships with referral and donation partners, overseeing daily operations including inventory management and distribution, and ensuring the project's financial sustainability through effective communications and fundraising. It also involves evaluating the Multibank’s impact to identify unmet needs and emerging trends, while providing direct line management to the Logistics Co-Ordinator and coordinating all staff and volunteer teams to deliver efficient and equitable support to communities in need.

Key Reponsibilities

· Develop and grow the impact and scale of the West Midlands Multibank including building relationships with potential referral and donation partners.

• Engage with organisations to establish and maintain an appropriate network of referral partners to support those in need to access the support of the Multibank
• Build and manage relationships with local businesses and corporations in order to secure additional donations for distribution and to secure Corporate support, with support of BVSC leadership
• Work collaboratively with partners to ensure the Multibank is meeting the needs of communities effectively and supporting those in poverty to access resource and wider help as needed

· Manage the day to day running of the West Midlands Multibank, including the referral and distribution processes and inventory management

• Manage the work of the Logistics Co-Ordinator with additional Multibank staff to ensure the smooth day to day running of the Multibank
• Manage Health and Safety processes within the Multibank
• Collaborate with referral and distribution partners and the Logistics Co-Ordinator to ensure available inventory is appropriate for local communities and meeting identified need
• Manage the financial sustainability of the project including communications and fundraising.
• Raising awareness and promoting positive impact of the Multibank to attract investment 
• Contribute to financial planning alongside BVSC Leadership
• Manage and support any fundraising or promotional events for the Multibank

What We’re Looking For

We are seeking a candidate with:

· Experience: In managing staff and evaluating initiatives and the analysis of data and presenting finding to stakeholders.

· Skills: Strong  IT, communication and numerical skills and evidence of service development or project leadership experience from design to evaluation stage and ability to manage complex projects.

· Communication: Excellent communication skills and an understanding of the needs of local communities and willingness to engage in relevant training.

· Teamwork: A collaborative minds set across public, private and voluntary sector organisations and skills in building and maintaining professional relationships

· Values: Commitment to BVSC ethos, equal opportunities, and values.

What We Offer

· A supportive and inclusive work environment.

· A chance to make a tangible impact within the voluntary sector.

• Flexible working arrangements (where applicable).

Working for BVSC

Our organisation’s culture is underpinned by our 4 core values – Commitment, Collaboration, Inclusion and Integrity. These values are demonstrated in the work of our staff team, who are integral to the achievement of our mission to support and advocate for a vibrant, resilient voluntary sector in Birmingham.

We encourage applicants to think creatively about how they can meet the requirements of the role and person specification if there are essential criteria you do not meet, so please describe this in your application. We are looking for talented individuals who align with our values and support our mission – there are no barriers to how you demonstrate this.  

We are a Second Chance Charter employer, committed to ensuring that people with convictions can access employment. DBS checks will be conducted once a job offer has been made and accepted. This role is subject to a basic DBS check.

Closing date for applications – 19th January 2025

Interviews to take place – 5th  February 2025 at the Latham House office

Shortlisted applicants will be contacted by 22nd  January 2025. If you have not been contacted by 22nd January 2025 you should assume you have not been shortlisted.

At BVSC, we believe that diversity drives creativity and innovation. We are committed to equality, fairness, and inclusivity, creating a workplace where everyone feels they belong. We particularly encourage applications from candidates who are underrepresented within BVSC Research, including individuals from Black, Asian, and minority ethnic backgrounds, people with disabilities, and those identifying as LGBTQIA+.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.