Operations Manager Jobs in Scotland

We are looking for a collaborative, driven and problem-solving candidate to design and lead our core support projects and improve the way we make life better for people affected by aplastic anaemia.

This is a fantastic opportunity to join a high performing team within the AAT. Our team is small, but mighty. Our current S&O team is made up of three part-time support and outreach workers some of whom have lived experience of aplastic anaemia. Lived experience is hugely important to us but is not an essential criterion for this role.

As part of the Senior Management Team, you will bring the process, structure and programme-oriented approach to our successful range of support services. You will be helping to give people living with aplastic anaemia access to better information, better networks and better ways to advocate for themselves. 

This opportunity is for a permanent contract, starting immediately. You will work 35 hours a week, and we encourage flexible working. However, the team does generally operate during core office hours (between 9am to 5pm) and there are regular team meetings on Thursdays.  

Reporting to the Director of Training and Quality, the Head of Quality will have responsibility for maintaining high quality standards across all operations relating to the delivery of Bikeability, the government’s national cycle training programme.

The post-holder will be familiar with the vocational qualification landscape and will hold (at least) Level 4 qualification in quality assurance.

They will ensure that quality is at the heart of Bikeability by development and delivery of the quality assurance system. 

The Bikeability Trust 

The Bikeability Trust’s purpose is to ensure that all cycle training is delivered to a gold standard, inspiring everyone to cycle with competence and confidence.   

We are:  

• Expert: The Trust has successfully administered the Bikeability programme on behalf of government since 2018, delivering high-quality delivery guides and instructor training, and our workforce has thousands of years combined experience teaching people to cycle.  

• Inspiring: Every rider completes our training feeling able, confident and motivated to cycle safely on the roads for short journeys. Transforming the traditional image of cycling to an everyday, everyone activity.    

• Quality focussed: Our instructors deliver high-quality, consistent and standardised cycle training. We aim to ensure that every rider achieves the same outcomes to the same standard, taking into account their individual capabilities, including special educational needs and disabilities (SEND).  

• Inclusive: We take action to reduce barriers to participation, support underrepresented groups and ensure that anyone who wishes to access Bikeability cycle training is able to do so, and cycling is seen as an activity for all.   

• Efficient: Our delivery programme offers value for money and is delivered in an economic, proportional and efficient way.  

• Influential: We share our evidence of the impact of cycle training across a variety of sectors (transport, education, environment, health, leisure, etc) and work collaboratively with stakeholders, partners and commercial organisations to achieve our vision and influence behaviour change.  

Responsibilities  

Quality Assurance Management  

• Develop with Director of Training and Quality the annual plan of quality improvement and training standardisation for the Bikeability Industry. This may include but not limited to: 

• Writing and continually improving IQA guidance for training providers. This may include written guidance, video, webinar and other resources 

• Developing and leading CPD for instructors and training providers 

• Developing procurement guidance for grant recipients to assess quality 

• Assimilating learning from complaints and serious incidents into quality improvement and training standardisation plan 

• Keeping informed around any legislation or guidance changes that require amends to the Bikeability Delivery Guide. Ensure the guide is updated and communicated effectively 

• Leading guidance, training and support to Quality Consultants to ensure standardisation and consistency of visits and reports 

• Introducing and leading on training for training providers’ IQA leads 

• Running the quarterly meeting for training providers’ IQA leads 

• Produce an annual thematic report on quality

• Develop initiatives to support and improve instructor recruitment and retainment. 

• Work with communications team to effectively communicate the quality assurance system to Bikeability Industry

• Offer subject matter expertise, expert insight and support to the Bikeability Effectiveness Advisory Group and Regional Networks 

• Manage the quality team for the Bikeability programme: 

• Safeguarding, complaints and serious incidents monitoring, reporting and learnings 

• Training Provider External Quality Assurance visits and standardisation of delivery to identify industry needs 

• Acting on whistleblowing concerning misuse of public funds or the Bikeability brand 

• Annual system of registrations and renewals for instructors, training providers and grant recipients

• Responding to enquiries from members of the public and professionals through contactus

• Awards materials delivery and monitoring 

• Supporting digitisation enquiries from the Bikeability Industry 

• Overseeing the Bikeability conference 

• Collating, analysing, reporting and acting on data/feedback collected through digitisation 

• Monthly and quarterly reports on delivery of core services for Department for Transport and Board of Trustees 

• Lead the Bikeability annual conference planning (working with a cross departmental project team) 

Digitisation 

• Ensure that grant recipients, training providers and instructors receive timely support on digitisation and technical help where required working across the quality team 

• Work with the operations team to report on the impact of quality 

Get Cycling in Schools (GCiS) 

• Provide leadership to the project team to fulfil objectives and outcomes of the programme 

• Ensure financial processes are followed and budgets are reconciled on GCIS spend 

• Ensure GCiS outcomes reporting as part of the quality team monthly and quality reporting

General  

• Recognise the need to be flexible when working for a small organisation and carry out other duties that may be required 

• Commitment to personal continuing professional development

• Take on another other task as agreed with line manager 

Person specification 

The successful applicant will have: 

• A first or higher degree 

• L2 Award in Instructing Cycle Training qualification status and enhanced DBS 

• Level 4 Quality Assurance

• Excellent organisational and customer care skills 

• Strong written and oral communication skills 

• Have a growth and continuous improvement mindset 

• Ability to use Microsoft 365 packages including Excel, Word, PowerPoint, Outlook and Teams 

• Ability to work effectively as part of a team and independently 

• It is also essential that the post holder has experience of one or more of the following:

• Experience of managing Bikeability programmes

• Customer service and complaints

• Safeguarding

Skills 

• Excellent communicator (both orally and in writing) with effective listening, influencing and negotiation skills 

• Highly effective decision-making skills with excellent analytical and problem-solving abilities 

• Excellent administrative, organisational and IT skills 

• Intellectual rigour, financial acumen and the ability to accurately analyse and explain complex issues 

We value staff and a range of experience at the Bikeability Trust, so the person specification is a guide to the skills. We encourage diverse applicants and transferable skills.

The Philanthropy and Major Giving team is responsible for an annual budget of around £3.5m with an ambition to grow this to £5m by the end of our current strategic period in 2026. In 2021, the team doubled their income after the passing of HRH the late Duke of Edinburgh provided a significant opportunity to raise awareness and the profile of the charity. 

The Philanthropy and Major Giving team looks after a variety of relationships with high-net-worth individuals, family trusts and foundations, many of whom are long-term supporters of the charity committed to supporting young people to fulfil their potential. The team is proactive when it comes to new business, seeking opportunities from our current networks and events. We collaborate with multiple internal stakeholders including our CEO and Executive Leadership Team (ELT), Trustees, Strategy & Engagement and Operations teams. 

You will be joining a successful and ambitious team at a pivotal moment for the charity as we prepare to celebrate our 70th Anniversary in 2026 and launch a new five-year strategy.

The successful candidate will play an active and integral role in the Philanthropy team, feeding into team plans and working collaboratively to reach new donors and increase income raised.

We are looking for someone who is ambitious with the drive and tenacity to engage new high-level donors, as well as develop existing relationships with our network of generous and long-standing supporters.

• Strong interpersonal skills with demonstrable success in fundraising, networking and relationship building, which has led to significant financial support.
• Can demonstrate a proven experience in generating new business of six figures and above, including multi-year gifts, and managing and growing a diverse portfolio.

We offer excellent staff benefits including a generous pension contribution, flexible working, Heath care cash plan, life assurance, attractive holiday package, ongoing training, and an employee assistance programme.

A full job description can be viewed below.

If you feel excited by this role and believe you have the necessary skills and experience to become a valued team member, please go to our website and apply.

The deadline for applying for this role is: Sunday 16t March – Midnight

1st  interviews will take place on WC: 31st March to be held via Teams

2Nd interviews will take place on WC: 7th April – in person at the London office.

If you would like to access the application form in a different format or if you would like any assistance that might help improve your experience please contact us.

The DofE are committed to safeguarding and promoting the welfare of young people. All successful applicants will be required to undergo a Basic Disclosure and Barring Service check. (e.g. DBS/PVG or similar), including references covering any gaps of employment/education, confirm eligibility to work in the UK and complete a health check.

**The geographical allowance is based on a member of staff having a home or office-based postcode within 30 miles (as the crow flies) from Charing Cross, WC2N 5HS. The allowance is 7% capped at £4,000 per annum.

Sense has a fantastic opportunity for someone to join our Fundraising Team as our Regional Fundraising Manager covering the East and London. This is a full-time position working 37.5 hours per week, working flexibly between home and our offices in King's Cross, London as well as other locations across the East and London, including Barnet, Luton and Cambridge. 

This is a key role within the Midlands region for Sense, responsible for generating income and engagement, working closely with services, volunteers and engagement staff. The successful candidate will be responsible for generating community fundraising income in the Midlands .You will lead on the implementation and delivery of the community fundraising strategy in order to generate net income and attract more people to support Sense within the region. You aim will be to achieve the income target for the Midlands of £105,000 through 4 key income streams – local businesses, groups and associations, trading and education institutions.

Key Responsibilities

• Identify and build long term relationships with key regional contacts, such as local businesses, organisations, schools and high value individuals to encourage financial and long-term support for Sense within the region
• Local businesses and grants are the largest income drivers for Sense community fundraising. Therefore, this role will build and develop a prospect list of key businesses and community grants in the area, to connect and then apply for
• Work with the Head of Community Fundraising to develop the Community Fundraising strategy for the London & East area, implementing core activities and identifying other potential regional opportunities
• Achieve agreed income targets, monitoring and forecasting on a regular basis and taking remedial action when necessary
• Manage our Team Community Fundraiser who is based in London & East and support their key areas of work and regularly review and monitor their performance
• Collaborate with other teams in Fundraising to pass on supporters and generate potential leads for teams such as Events, High Value Partnerships and Legacies
• Support colleagues in our Operations and Trading teams to develop their fundraising potential including spotting and maximising potential higher value opportunities
• Build a strong relationship with colleagues based at Sense Centres in Barnet, Luton and Cambridge

Key skills and experience

• Understanding of Community based fundraising trends
• Excellent written and verbal communication skills
• Ability to keep clear and accurate records, producing reports and analysis and presenting them in an effective way to stakeholders and Head of Team
• Extensive experience of recruiting, supporting and stewarding fundraisers or volunteers
• A track record of generating income through various community income streams including groups and local businesses
• Extensive experience of building successful internal and external relationships
• Experience of managing multiple priorities simultaneously while still providing the highest level of customer care to all supporters

For a full job description and person specification, please see the link on the left hand side of the page.

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Sense are proud to be a Disability Confident Employer.

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.

To apply

Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly.  We would recommend that you read the job description and person specification before applying.

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.

For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. 

Deaf Unity is seeking an Organisational Development Consultant with experience of successfully supporting small charities through growth and change.  

We are planning the transition from a freelance to a PAYE salary structure and require support with: 

• Designing an appropriate staffing structure 

• Benchmarking salaries 

• Business and financial planning 

• HR/employment systems and policies, related training 

• Governance 

The overall aim of this commission is to establish an effective and well-managed staffing structure for the organisation, with strong systems and policies embedded across our teams. Ultimately this will build Deaf Unity’s stability and resilience for the long-term. 

Deaf Unity: mission and purpose 

Deaf Unity is a deaf-led charity (CIO), based in London, that works to empower, nurture and train deaf individuals. Our particular focus is on three main points of transition that are pivotal in enabling deaf people to realise their potential – and to thrive within and contribute fully to society. These transition points are: 

• leaving school to enter further/higher education 

• entering the workforce 

• progressing in the workplace 

We work with our community in London to identify the barriers deaf people face at every stage of this journey, empowering them to make informed choices and to succeed. We partner with stakeholders (universities, employers, voluntary sector partners) to decrease, overcome or eradicate these barriers altogether. 

From our home base in London, we work alongside our community and partners to develop and deliver new initiatives in response to clearly identified needs. We directly engage 300+ deaf people each year: inspiring and supporting school-leavers to take their first steps into higher education; empowering graduates and employees to navigate the world of work with confidence; and connecting deaf people with each other to build community, tackle isolation, mobilise around key issues and break down barriers to learning and employment. Sharing and dissemination of our work (including online to reach the national community) goes on to engage far greater numbers. 

Deaf Unity generates much of its income from providing interpreting and consultancy services and delivering training (British Sign Language and deaf awareness courses).  This activity fully aligns with our charitable mission and generates essential unrestricted funding to support our wider activities. Income in the year ending December 2023 was £115,316, of which over 80% was generated from course delivery and interpreting services. That year we generated a surplus of £11,102. 

Context for the commission 

To date, deaf Unity’s programmes have been delivered entirely by a freelance team: CEO, administrator,  tutors and project managers/coordinators leading on different streams of activity.  We have recently recruited a Training and Operations Manager (freelance) to lead on training and interpreting services. 

Activity continues to grow. Turnover in 2024 was c. £175,000 (final accounts are currently being produced), demand for courses is strong and we have had a successful year of fundraising. 

Our activities engage a broad range of beneficiaries, participants and stakeholders: deaf students and employees; our local deaf community in London; and many different stakeholders – universities, employers and local councils – working with us to remove the barriers that disadvantage deaf people and prevent access to opportunity. We are proud of a track record of impactful interventions that have made a real difference in the prospects of deaf learners, jobseekers and employees. 

This said, we have not reaped the full benefits of the partnerships and experience that have contributed to this success. A wholly freelance workforce means skills, knowledge, relationships and learning are regularly lost. We now wish to bring a core team into a salaried, PAYE structure to assure greater stability and continuity. We wish to invest in our people and demonstrate good employability practices, as champions of Deaf parity in the workplace. Specialist support is needed to ensure a good process, an affordable structure, and that appropriate systems, policies and structures are in place to support future work.

In late 2023, the Board of Trustees agreed a forward plan, setting out the charity’s objectives and the activities we plan to deliver over the next 3-5 years. Our work is guided by 5 high-level, strategic objectives. We aim that by 2028:

1. Deaf Unity will have created in partnership with London schools a high-quality, effective careers advice pack/toolkit which can be accessed digitally by schools across the UK to inspire and support deaf learners on their FE/HE/vocational journey.

2. Deaf Unity will be providing a comprehensive package of support around employability, that is recognised and in use by 5 leading nationwide employers and by the National Union of Students (NUS). 

3.  We will be hosting in London a highly respected, impactful annual event for deaf people in work that is reaching 100 deaf people each year, directly or indirectly 

4. Deaf Unity will be able to evidence that the CIO is making a substantial positive difference in the lives of learners, students and employees - through quantitative and qualitative feedback including testimonials and case studies 

5. Our organisation will be stable, financially secure and resilient, supported by strong governance and management systems and effective partnership networks

This commission directly supports objective 5. 

In parallel with this: 

1. Deaf Unity will work with an Evaluation specialist to develop a practical, effective evaluation framework and plan enabling us to capture and analyse our impact across the full range of our activities. This will enable us to improve the design and delivery of our services and activities, on an ongoing basis and to better evidence the charity’s impact and the difference we are making in people’s lives. 

2. Staff and Trustees will undertake training to address identified skills and knowledge gaps (a modest budget is allocated for this) 

This programme of development activity is kindly funded by Trust for London. 

In the course of the year Deaf Unity will also be working with a corporate partner offering pro-bono support to redevelop the website and advise on online course delivery. 

Overview of role 

The consultant will be required to lead and support Deaf Unity’s CEO and Board through a systematic approach to agreeing, implementing and embedding the new structure. We currently envisage that this will include: 

• A review of the functions, skills and competencies required to deliver Deaf Unity’s forward plan 

• Producing a proposed, costed staff structure, with salaries, rates of pay and conditions that are benchmarked against the sector and meet good practice e.g. in terms of Living Wage parity 

• Business planning to include producing a revised budget for 2025 (currently indicative only) and an indicative budget for 2026, based on current levels of activity/growth, to ensure that the new structure is affordable. (An in-depth business development process is planned for a later stage, separate from this commission) 

• A review of governance and existing policies

• Support with the transition process e.g. ensuring that the moving of any freelance staff to salaried contracts is compliant with the law and with good employment practice

• Development of a training plan (spanning the Board, staff and freelance team) to address identified skills gaps 

We will however welcome alternative proposals for how this work might most effectively be structured.

Schedule 

We aim to start work in mid April 2025, completing by end October 2025 (7 months). The consultant will be required to work flexibly throughout this period and this will be negotiated with you on appointment, bearing in mind your other commitments. 

Time commitment: estimated 15-20 days over a 7-month period 

Fees: Fixed fee is £8,250 inclusive of VAT and expenses 

Specification 

The consultant will - 

• Inform and guide the transition to this new staffing model and way of working, to ensure the resulting structures are effective, affordable and compliant with statutory requirements and with best practice 

• Provide hands-on practical support where necessary e.g. benchmarking salaries, drafting job descriptions, reviewing and updating budgets, reviewing policies 

• Be aware of and alert to Deaf Unity’s ongoing, parallel streams of activity (e.g. evaluation work, development of website) and strive to maximise synergies and added value linked to these 

• Have due regard throughout the process to Deaf Unity’s charitable objects, so as to ensure that all progress is made with these and the good of our beneficiaries in mind 

Person specification 

Essential 

• Evidenced skills and experience in supporting projects of this nature for third sector organisations that have limited capacity and resources 

• Comprehensive and up-to-date knowledge of employment/HR law and practice 

• An understanding of the operating context of a charity such as ours, that is reliant on mixed income streams including fees, public grants and charitable grants. 

• Experience of business planning for the voluntary sector 

• Exceptional communication and strong facilitation skills, coupled with sensitivity and a commitment to confidentiality 

Desirable 

• Some knowledge of British Sign Language 

• Familiarity with the XERO accounting system 

• Commitment to values of social justice and equity 

• Experience of working with the deaf community 

It is anticipated that you will work remotely: Deaf Unity currently does not use a main office. 

How to Apply 

To apply for this role, please submit an application of no more than 1000 words detailing your relevant experience and qualifications; two or more examples of past, comparable roles you have successfully completed and your interest in the project.  Please provide details of two referees.

Please submit this by 5pm on 7 April 2025.  Please use “Organisational Development” as your title.

This will be a Freelance contract. You will be responsible for paying your own Tax and NI contributions.

Interviews will be held online in the week commencing 14th or 21st April 2025 

Deaf Unity celebrates diversity and opportunity. We strive to ensure the deaf Community and its members have access to the same opportunities as those in wider society and the same chances to contribute their talent and skills to the workforce. We will guarantee an interview for all deaf applicants to this role who meet the essential criteria. 

About us:

The Humane League UK (THL UK) is a charity ending the abuse of animals raised for food by influencing the policies of the world's biggest companies, demanding legislation, and empowering others to take action. 

We're a mission-driven, energetic team focused on problem-solving and effective teamwork, and have grown significantly over the last few years. 

Thanks to our effectiveness, The Humane League has been named Top Charity by the independent evaluator Animal Charity Evaluators for every rating period since 2012.

THL UK is an equal-opportunity employer. We are committed to furthering equity and inclusion, and we value diversity. We seek people from a wide range of backgrounds who will bring a fresh perspective to the team, not just because it is the right thing to do, but because it makes us stronger. 

We make employment decisions by matching our organisational needs with the skills and experience of candidates, irrespective of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, disability, neurodiversity, age, or veteran status.

​We are proud to be a Disability Confident Committed Employer, demonstrating our commitment to recruiting, retaining, and supporting disabled people and people with health conditions, based on their skills and talent.

You can read more about how The Humane League UK is working on Diversity, Equity, and Inclusion on our website.

If you have any questions or concerns regarding accessibility, please contact us via our website and we will be happy to discuss, via email or telephone, reasonable adjustments that you may require throughout the process.

The position:

The Humane League UK (THL UK) is seeking a data-focussed and strategic individual, with a strong background in digital fundraising, to help drive long-lasting improvements for millions of farmed animals.

This is an exciting time to join a growing organisation, with ambitious fundraising targets over the coming years as we work toward greater financial self-reliance and stability. 

To achieve those targets we need to accelerate our individual giving and digital fundraising programme. 

You can be part of our Development Team helping to make this happen.

You’ll develop and execute our digital fundraising strategy, utilising data to maximise acquisition, engagement, optimisation and conversion of our supporter base to grow our income. By significantly increasing the number of regular givers, converting a higher percentage of non-givers to donors, and acquiring new supporters who can be converted into future donors, you can make sure that our work continues to have long-lasting impacts - ending cages for egg-laying hens, convincing corporates to commit to improving chicken welfare in their supply chains, challenging the Government over the use of fast-growing breeds of chicken, and working to secure the first legislation to protect farmed fish.

We will be holding a webinar on Wednesday 19th March at 7pm GMT for you to find out more about the role and to ask any questions you may have. The webinar will be hosted by Gavin Chappell-Bates, Head of Development and Holly Spindler, Digital Communications Manager. If you’re interested, please register by following the 'Apply via website' button.

Who you are:

We are looking for someone with demonstrable experience of analysing, assessing and utilising data, making the most of technical solutions and making informed decisions to optimise and enhance fundraising performance. You’ll have good experience working with CRMs and donor data. If you have experience implementing a new CRM solution in an organisation, this will be a big plus. You will have excellent attention to detail and high standards - ensuring clean and good quality data, maintaining consistent data use across the organisation.

You will have a proven track record of delivering digital fundraising strategies and successful digital fundraising campaigns, as well as developing supporter journeys. You will be someone who thrives on collaborating across an organisation to ensure communications and campaigns are as effective as possible, leading to increased acquisition, engagement and conversion.

You are someone who is able to use their initiative to solve problems and overcome challenges. You are self-motivated, able to work autonomously, be proactive and resourceful. You are a good organiser and project manager, able to manage complex tasks and keep projects on track, ensuring good internal communication and collaboration.

We foster an environment of feedback, development and learning at THL UK. You’ll be someone that values receiving feedback, is able to assess your own performance, and has a desire to want to learn, develop and improve as an individual.

We are looking for someone committed to the work we do for animals, who aligns with our values and has a passion and enthusiasm for digital fundraising. Prior experience of digital fundraising is essential.

We will provide relevant learning and development opportunities, tailored to your experience and personal needs, which could include in-house training, external training, and fundraising events and conferences.

Be part of our mission to end the abuse of animals raised for food.

Primary Duties:

• Lead on developing and executing our digital fundraising strategy: working with our Digital Communications Manager to make sure it aligns with and feeds into our wider organisational digital strategy, as well as with the Head of Development to make sure it aligns with our wider fundraising strategy.

• Management of our new CRM: we are in the process of selecting a new CRM solution to support fundraising at THL UK. This role will initially take responsibility for getting this implemented and embedded in the organisation, and then take on the day-to-day management and responsibility of the CRM to make sure we utilise the platform to its full potential and resolve any challenges or issues.

• Coordinating our end of year fundraising appeal: our biggest of the year, working with our Digital Fundraiser to develop engaging content and communications, and with our Major Gifts Fundraiser and Head of Development to secure match funds and major gifts, to ensure we secure valuable income each year (this appeal raised over £100k in 2024). You’ll help set and track the targets and metrics for the campaign, and conduct post-campaign analysis to capture what we learn to inform our future activities.

• With a focus on acquisition, retention, and conversion, work with our Digital Communications Manager to map out and develop donor journeys as part of our wider supporter journeys, using technological solutions to ensure supporters are progressing effectively.

• Regularly assess and analyse supporter and donor data, using these insights to shape our strategy and activities. This includes monitoring engagement levels across various touch points, such as donating, volunteering, taking digital actions, or engaging with our communications, as well as evaluating segmentation and targeting of key audiences. Identify the data needed to inform decision-making and establish mechanisms to capture it effectively.

• Work with the Finance Operations Lead to make sure all supporter and donation data in our CRM is accurate, complete and up-to-date: this includes ensuring that Gift Aid claims are regularly made, donation data is regularly reconciled with our finance system, that we have a holistic picture of our supporters, and we have a regular programme of data cleansing in place.

• Ensure our donation processes are optimised: allowing us to minimise any possible friction on our donation pages and increase the percentage of those going on to make a donation. Ensuring that we have processes in place to capture abandoned baskets and failed payments, and any technical issues which could disrupt our ability to collect payments are monitored and resolved quickly, working with our technical partners or external experts where necessary.

• Oversee the development of any new donation pages or donor data collection forms: whether those are created in-house or by an external consult or agency.

• Make sure THL UK team members are getting what they need from our CRM and technical solutions. Ensuring that they are using systems correctly and consistently, to avoid poor practices which might result in bad data or sub-optimal functionality. Including access and user permissions, notifications and alerts for new donors and donations, training and support, and access to dashboards and reports needed to inform their work.

• Manage any external support required to optimise our CRM and technological solutions: including our CRM partner, payment processing partner and any additional consultants or third parties. Work with them to make sure any technical issues or significant architectural changes are addressed.

• Provide day-to-day support to our Digital Fundraiser: offering advice and guidance,  working with them on campaigns and communications to help us achieve the goals as set out in our digital fundraising strategy, including regular pushes for key income streams such as regular giving.

• Make sure we optimise any available budget to increase acquisition and conversion to help us achieve our strategic goals.

• Keep colleagues up-to-date on our digital fundraising plans and make sure those plans are fed into our organisation-wide planning tools.

• Look for opportunities for technology to enhance fundraising at THL UK, including use of AI.

In addition:

• Attending relevant events and conferences as necessary: whether to increase your learning, engage with peers in the animal protection or fundraising sectors, or to help raise our profile and support our wider fundraising efforts.

• Helping drive understanding of and engagement with fundraising across the organisation, with staff, volunteers and trustees: sharing updates through presentations, workshops, written communications, or other effective formats to keep the wider team informed on fundraising progress. 

• Participating in team meetings including note-taking and facilitation.

• Help us make THL UK an inclusive workplace where employees and supporters are proud to be members of the movement

• Demonstrate commitment to creating a stronger and more effective animal protection movement through inclusion and belonging.Recognising the need for all of us to do better for social justice on a personal and organisational level.

• Attending in-person team workshops several times a year.

• Performing any other duties assigned by the Head of Development.

For full details of the role, including the key competencies we see as the the most important requirements for being successful in this position, please visit our website by following the 'Apply via Website' button.

Hours:

This is a full time position of 37.5 hours per week over Monday to Friday.

From 1st July 2024 we are piloting a four day working week across the whole of the UK organisation. The pilot is planned to run for 12 months, at which point a decision will be made by our Board of Trustees as to whether this will become permanent. Success of the trial relies on the organisation being able to achieve the same or improved level of impact in four working days as five, with staff experiencing either the same or improved levels of wellbeing.

During the four day week pilot, working hours for this position will be reduced to 30 hours per week, to be worked across Monday to Thursday, with no reduction in salary. This will be a temporary change to the contractual terms for the successful candidate. The appointed person must be prepared to increase their working hours to 37.5 hours per week if a return to a five-day working week is decided. In the event that THL UK considers before the end of the trial period that the trial is having an adverse operational impact, we reserve the right to bring the trial to end on one month’s notice.

Good to know:

You will have access to:

• ​A fully remote work environment and team (all equipment is provided)
• A 4 day working week (note: this is a year long pilot until July 2025 when its continuation will be assessed)
• 25 days leave plus Public Holidays (reduced proportionately during four day week trial)
• ​Flexible working hours
• ​A workplace pension
• An annual learning and development budget
• Support for mental and physical wellbeing 
• £25 per month reimbursement towards home working costs

At The Humane League UK, animal welfare is at the forefront of our everyday work and as such, many of our employees are vegan by personal choice. All of our events and workshops offer only plant-based meals. We welcome all mission-aligned candidates to apply, no matter where you are in your journey to end the abuse of animals raised for food.

We are looking to speak to a wide range of candidates with diverse backgrounds - #NonGraduatesWelcome

Our employees all work remotely but still enjoy a supportive, collaborative environment.

For our salaries to be fair, transparent and equitable we want to provide a system that delivers a competitive salary in the market and could eliminate potential biases in compensation (such as the gender pay gap). For more information about the Digital Fundraising Lead salary please the attached document.

All applicants need to be:

1. ​Fluent in written and spoken English.
2. ​Live and have the right to work in the UK (we are unable to consider applications from those without the right to work in the UK).
3. ​Committed to our mission to end the abuse of animals raised for food.

The Process:

All applicants will be contacted within one week of the closing date to let you know if you have been successful in reaching the next stage.

Our full interview process comprises of the following stages:

• A skills test to give us an opportunity to see your skills in action (completed remotely).
• Join an online interview (via video call) so we can learn more about each other.
• Final Interview (via video call as above)

For full details of our recruitment process please see the attached document. 

To develop and lead the implementation of a strategic communications plan delivering high-quality coverage and resources to capitalise on high awareness of the power of personal music to help dementia and increase it further. You will support our work to empower people in communities to create and use playlists, encourage people to support our work through donations, undertaking training or sharing our message. To line manage and develop the Communications Officer, and collaborate with the wider team to deliver the strategy. To protect and enhance the reputation of the charity through proactive and reactive media relations management, stakeholder engagement and campaign management.

Key responsibilities

General

You must have empathy with Playlist for Life’s aims, values and objectives and strong understanding of the sector Playlist for Life operates in. Understanding the third sector and best practice in communications and marketing is essential. You will ensure a consistent ‘tone of voice’ for the charity and ensure its messages are delivered uniformly across platforms to maximise impact.

Leadership and strategy

· Work closely with the Executive Director, Business Manager and Head of Communities to develop a communications and campaign strategy that coordinates message-delivery in a creative and innovative way across all platforms to complement our operations and delivers our strategic objectives.

· Manage the reputation of the organisation, reviewing and updating our brand guidelines. Including developing communication handling plans for sensitive issues and advising staff and trustees.

· Ensure appropriate sign-off procedures and communication guidelines to protect and enhance the Playlist for Life brand and reputation

· Line manage and develop the Communications Officer role to provide the skills and capacity required to deliver the communications strategy including campaigns, event management, PR, digital engagement, social media, design of new materials and resources.

· Has budget responsibility for the Communications Team and commission and brief designers, consultants and other external suppliers

· Build on existing partnerships with other organisations and establish new ones to deliver joint campaign themes and increase our national impact.

· Work with the wider team and board on our fundraising strategy and ensure the communications strategy compliments and boosts our fundraising efforts to increase donations to the charity from individuals, corporate partners and trusts and foundations

· Work with our Business Manager and Head of Communities to promote and market our training to sell to care homes and other care settings.

· Work to ensure our website is easy to use and communicates our message to all of our target audiences.

Media management

· Manage the promotion of stories across all platforms – proactively seeking ways to raise our profile and ensuring the organisation is able to respond appropriately to media requests and enquiries.

· Act as a spokesperson for Playlist for Life if appropriate and required. Provide guidance and support to staff members or trustees who are acting as a spokesperson for the charity.

 Stakeholder engagement

· Work closely with the Communities Team to develop a communications strategy for engaging and supporting our community partners (Help Points), volunteers, lived experience ambassadors, and health and care professionals to keep in touch and share best practice.

· Support the development and creative of high-quality case studies, videos and photos to showcase impact, tell people’s stories and inspire others to create a playlist, donate to the charity or support our work.

Project management

· Prioritise, plan and allocate resources (including budgets and staffing) for the delivery of key communications activities, campaigns and projects on time and within budget.

· Oversee and organise special events and activities scheduled as part of the overall comms and PR strategy, National Playlist Day or other communications projects

· Increase the capacity of our Communications Team by working with external partners and contractors, and mentor and line manage any interns, volunteers or apprentices we may recruit

· Ensure that all duties are carried out in line with Charity health and safety and other Charity requirements and policies

· Carry out any other reasonable duties as required by the Executive Director.

Note: This job description is not exhaustive and may be added to or changed to from time to time following discussion and consultation with the post holder and line manager.

We work on a hybrid basis with an expectation to work from our Glasgow office at least three days per week.

Interviews will be held in person at our office in Glasgow week commencing 7th April 2025.

Our Time Charity is a unique and pioneering organization dedicated to supporting children and young people who have parents with mental illness. Our mission is to ensure that these young individuals do not feel isolated, misunderstood, or overlooked, and to provide them with the tools and resources they need to thrive. We achieve this through innovative programmes, education, and advocacy, making a tangible difference in their lives.

Established in 2012, Our Time has grown from a small initiative into a nationally recognized charity. Our founders, driven by personal experiences and a profound understanding of the challenges faced by children of parents with mental illness, have created a compassionate and impactful organization. Over the years, we have developed a range of innovative interventions and expanded our reach, positively improving the lives of thousands of young people across the UK.

You will join a passionate, collaborative team eager to drive meaningful change. Our key initiatives include:

KidsTime Workshops: Safe spaces where young people share experiences, learn about mental illness, and build coping skills through creative activities. The workshops combine therapeutic support with peer interaction, fostering resilience and community.

Training and Education: Courses designed to support professionals (healthcare, social work, and education) who work with children affected by parental mental illness. We offer tailored workshops, resources, and ongoing support, equipping professionals to meet the unique needs of these young people.

Campaigns and Advocacy: Our advocacy efforts seek to influence policy, reduce stigma, and improve services for families dealing with mental illness, helping to create systemic change.

We are looking for an experienced Partnership Development Lead to strengthen and expand partnerships helping to extend our reach and impact.

Key Responsibilites

This role will lead on the business development for the charity’s key initiatives. Reporting to the CEO, your responsibilities will include but are not limited to:

• Work with the CEO, Operations Director, and wider team to implement the strategy for securing income-generating partnerships for 2025-2029.
• Identify organisations and key individuals within them to develop new opportunities for partnerships across the UK.
• Build, develop and strengthen relationships that will lead to increased projects.

• Propose, build and develop long term strategic partnerships.
• Manage Our Time’s partner recruitment cycle from launch to contract, ensuring you meet goals in our target areas.
• Build relationships with health and social care providers, academic institutions and conference organisers to enable the charity to be represented when children and young people’s mental health is the focus.
• UK wide travel for in-person meetings with partners.
• Represent Our Time externally in meetings with potential partners.
• Work alongside marketing and communications, promoting products and services to potential new customers.

Requirements

• Proven track record (5–10 years) in relationship management, demonstrating the ability to cultivate and maintain strategic partnerships that drive growth.
• Experience in the not-for-profit sector (desirable), particularly in charities, social enterprises, or mission-driven organisations.
• Demonstrated success in converting enquiries into long-term relationships, showing a proactive approach to engagement and stakeholder retention.
• Ability to persuade and influence senior external stakeholders, including decision-makers in local authorities, educational institutions, and healthcare organisations.
• Strong business development acumen, with the ability to identify opportunities, develop proposals, and secure funding or partnerships.
• Strategic planning skills, including the ability to assess market trends, set goals, and develop effective strategies for scaling KidsTime Workshops.
• Excellent verbal and written communication skills, ensuring clear and compelling messaging to potential partners, funders, and stakeholders.
• Outstanding interpersonal and influencing skills, with the ability to build positive relationships with individuals and organisations at various levels.
• Knowledge of the commissioning environment within education, health, and social care (desirable), including understanding funding mechanisms and partnership opportunities.
• Strong negotiation skills, enabling the ability to secure favourable terms in partnerships and contracts.

As a small team, we value individuals who are proactive, take personal responsibility, and are comfortable working independently. Each team member plays a crucial role in advancing our charity's mission to support children and young people with a parent struggling with mental illness. In this role, you'll have the freedom to shape the charity's work, allowing you to see your ideas and efforts make a meaningful impact.

We are fully remote and meet in-person approximately 2 – 3 times per year in a range of locations easily reachable by public transport (recently London and York).

Our partner is seeking an Interim Director of Finance to offer a 12 month maternity cover. Your appointment will come at an interesting time, and your leadership will support their expansion plans and new projects, whilst leading on business as usual activities.

Responsibilities

• Contribute to the development and implementation of the organisation’s scale and income-generation strategy. This includes developing flexible cost models, developing budgets for pilot projects and new projects, and identifying alternate funding opportunities.
• Lead in the development of the organisational wide budget, and budgets for donor/funder proposals.
• Provide oversight on the organisation’s systems, controls, procedures and policies; ensuring these are robust and strengthening them as required.
• Oversee the day-to-day operations of the finance function, and the production of monthly, quarterly and annual financial reports for the management team, donors and the board.  
• Lead on full grants cycle management from developing budgets for proposals, grants management and compliance, and reporting. This also includes supporting country offices and implementing partners in strengthening their processes and controls, and grants requirements.
• Lead in the preparation of statutory accounts for the UK and overseas entities; and lead in the organisational and project audits.
• Ensure that the UK and overseas offices remain compliant with tax, legal and regulatory compliance.
• Attend trustee and board meetings .

Requirements

• Qualified accountant with at least 5 years post qualification experience. Finance leader, with a strong all-round technical background in developing and strengthening controls, financial accounting, management accounting & reporting, forecasting/modelling and offering financial advisory support to the senior leadership team and board of trustees.
• Experience in managing a complex multi-currency, muti-year, multi-country grants portfolio and in fund accounting for charities.
• Experience of leading the finance function of a charity working internationally.
• Advanced MSExcel skills, including a high proficiency in financial modelling.
• Wiling to be hands on, working effectively with staff based in overseas and offering guidance and mentoring as required.
• Strong communication skills (oral and written) catering to a range of finance and non-finance audiences.
• Willing to travel to the overseas offices; there will be at least 2 trips a year.

This is a 12 month fixed-term contract that offers remote working from anywhere in the UK. Please note, that the successful candidate will need to be based in the UK and work from the UK for the duration of the contract, and therefore would need the right to work in the UK.

Applications are due by 23.59 GMT on Friday 4th April 2025.

Shortlisted candidates will be required to complete a brief task to demonstrate their skills and abilities. Please submit your CV along with a cover letter detailing your relevant experience for the role.

Responsible to: Marketing and Communications Manager

Job Purpose: Assist in delivering and evaluating campaigns and activities that lead to the effective positioning and promotion of the Good Business Charter via its internal and external communications channels.

Location: Based from home with the expectation of at least quarterly in-person team meetings in York.

Employment: 2-3 days (to be discussed upon interview)

Salary: £23,000 p.a. pro rata for number of days worked

JOB DESCRIPTION

• Support the development and delivery of marketing and communications campaigns, helping to promote GBC’s message externally and with accredited organisations.
• Assist in coordinating internal and external communications, ensuring consistency in messaging across all channels.
• Help create, edit and proofread engaging content for GBC’s communications channels, including social media, newsletters and the website.
• Assist with the design of digital assets for social media, website and newsletters.
• Maintain and schedule content for GBC’s social media presence, supporting efforts to increase brand awareness.
• Support the team with monthly newsletters and other communications to accredited organisations.
• Work alongside the Marketing and Communications Manager and wider team to help deliver GBC’s communications strategy, supporting key projects and campaigns.
• Track and report on marketing performance metrics to assess the success of different strategies.
• Support outreach efforts by making phone calls to accredited organisations and stakeholders as needed with regard to use of the GBC logo.
• Supporting the wider team with administrative tasks as needed, ensuring smooth day-to-day operations and contributing to the overall success of the organisation.

PERSON SPECIFICATION 

Essential 

• Some experience in marketing and communications, with an understanding of strategic approaches.
• Creative and proactive communicator with a passion for ethical business practices.
• Strong writing, editing and proofreading skills, with attention to detail and the ability to produce high-quality content.
• Experience using digital communication channels, including social media.
• Good eye for design and an understanding of how to tailor messaging for different audiences across multiple platforms.
• Keen learner with a proactive attitude towards developing new skills and staying informed on best practices in marketing and communications.
• Ability to work collaboratively within a team and engage with external stakeholders effectively.
• Flexibility in working hours to respond to social media engagement and support events.

Desirable 

• Previous experience in the charity or responsible business sector.
• Familiarity with media relations and press engagement.
• Awareness of key challenges businesses face in relation to the 10 components of the Good Business Charter.

We are looking for an experienced Communications Officer, with a strategic mindset and passion for crafting compelling campaigns and content which inspires action to join our team and play a pivotal role in shaping and sharing the story of the Award’s international impact.

In this role, you’ll bring to life the experiences of young people undertaking the Award, showcasing its global influence and the transformative power of non-formal education and learning. You’ll design and execute creative campaigns, produce dynamic multimedia content, and develop narratives that connect to wider themes across society.

You’ll work closely with teams across the Foundation as well as our international network of Operators, equipping them with the tools and confidence to maximise their communications efforts. Whether crafting engaging social media content, producing impactful video stories, or coordinating high-profile marketing initiatives, your work will drive awareness, engagement, and participation in the Award.

Key Responsibilities

• Content creation and storytelling: develop a diverse range of multimedia content including video, visual templates and assets, marketing materials, infographics, and written case studies that highlight the Award’s impact and align with broader strategic objectives.
• Creative campaign development: plan and execute innovative communications campaigns that resonate with global audiences, ensuring messages are compelling and strategically aligned with the Award’s mission.
• Digital and social media management: lead the day-to-day management of our digital platforms (website, social media channels), optimising content for engagement and reach while analysing performance data to refine strategies.
• Capacity building and support: empower Operators by collaborating with them to champion communications best practices and deliver effective storytelling.
• Brand and messaging coordination: maintain a cohesive brand voice and visual identity across all communications channels, ensuring consistency and impact.
• Internal coordination: work alongside Fundraising, Events, and Operations teams to develop materials that support their objectives while reinforcing the overarching narrative of the Award.
• Strategic planning: developing campaigns nd messaging that are backed up by a clear Theory of Change, and underpinned with a communications calendar, internal coordination and forward-planning.

Head of Finance

Join an ambitious international non-profit with high growth aspirations for a newly created Head of Finance role!

About the organisation 

The organisation is a small but growing global non-profit with a mission to use the power of education to transform the lives of refugees, their communities and the world.

The organisation has developed the first accredited upper secondary level programme and qualification for out of school refugees and crisis affected youth. They also offer Changemaker Courses in areas such as Peace-building, Ethical Leadership, and Social Entrepreneurship.

Working with around 1,500 young refugees a year in learning centres in Jordan and Kenya, as well as with partners in Uganda and Malaysia, the organisation aims to drive systemic change and create lasting impact.

The non-profit was born in 2017 and now has a global and fully remote team of around 25 employees. Predominantly donor funded, with a current turnover of around £900k per annum, the organisation has secured some additional funding which will act as the catalyst for a new exciting phase of growth.

About the role

The organisation is seeking a Head of Finance on a permanent, part-time basis. The Head of Finance is a newly created position as the organisation seeks to create a fully functioning internal finance department as they aim to scale-up operations over the coming years.

The Head of Finance will play a transformative role in evolving and overseeing all financial operations, including budgeting, financial reporting, compliance, and strategic financial planning. You will also work closely with the Co-Executive Directors, senior leadership team, board of trustees and newly created finance committee to support the organisation’s mission and objectives by providing financial insights and guidance.

Your responsibilities will include preparing financial statements, managing donor funds, ensuring compliance with accounting standards and grant requirements in the UK and internationally, as well as developing and leading a brand-new finance team.

 The role will be highly varied and would best suit someone who is passionate about international development and education, with a growth-mindset and a diverse range of finance skills. Additional duties may include developing financial pricing models and assisting with fundraising proposals.

The organisation currently uses Xero accounting software, with a payroll of 6 salaried employees plus a number of internationally based consultants.

The role is offered on a permanent, part-time basis for 4 days per week. The salary offered is £62,500 - £68,750 per annum FTE (£50,000- £55,000 for 4 days / 0.8 FTE) for UK based candidates. For candidates based outside of the UK, salary will be benchmarked against local context.

The role is fully remote, preferably within a time zone GMT +/- 3 hours. Benefits include a flexible time off policy, parental leave, flexible working & access to a wide variety of courses through Develop, an online training platform.

Key Requirements

● Fully-qualified ACA, CIMA or ACCA accountant or equivalent experience (or equivalent qualifications/experience if outside of the UK)

● Proven experience in a senior financial management role within the non-profit sector, ideally within international development

● Strong understanding of charity accounting principles, charity regulations, and grant compliance, including SORP and restricted fund accounting

● Expertise in financial planning, modelling, analysis, budgeting, and forecasting

● Excellent communication and presentation skills to effectively convey complex financial information

● Leadership abilities to manage and motivate a finance team

The role would be best suited to someone who is committed to making a difference to the lives of young refugees, with a strong grounding in charity sector accounting and international donor funding.

How to apply

Please reply to this advert with your CV or contact Jamie at Marble Mayne for a further discussion on the full application process.

Key dates

Closing date: Tuesday 25th March at 5pm

1st stage interviews: 1st & 2nd April - remote

Final interviews: 7th April – ideally in person in London, however remote interviews will be considered.

The Girls’ Network is an award-winning charity with a large and growing network of supporters, mentors and schools across eight regions of England.

We believe that no girl's future should be limited by her background, gender or parental income. Our mission is to inspire and empower girls from the least advantaged communities by connecting them with a mentor and a network of professional role models who are women.

We are looking for a Head of Fundraising to join our team.

The Head of Fundraising will lead our income generation strategy to ensure The Girls’ Network can continue empowering young women from the least advantaged backgrounds. This role will drive the development and stewardship of high-value partnerships, oversee strategic growth in fundraising, and contribute to the charity’s long-term sustainability. 

Key roles and responsibilities

Fundraising

· Develop and implement a fundraising strategy to define and meet annual income targets from corporate partners, Trusts & Foundations, individuals and third party events, identifying opportunities for growth

· Identify, steward and secure high value relationships with corporate partners, Trusts & Foundations and major donors to achieve and exceed own targets, working with the support of the CEO, as required

· Develop compelling propositions to secure funding and wider support from corporate partners, working with the Head of Programmes and Ambassador Community Lead to ensure operational alignment

· Develop and submit funding bids for high value Trusts & Foundations in support of operational plans and agreed budgets

· Identify and steward major donors to meet future targets, working with the support of the CEO, as required

· Develop new activities to increase income from individuals e.g. proprietary campaigns, regular donors, digital fundraising and events, working with external suppliers within available budget

· Ensure regular review and update of case for support to align with external and internal developments.

· Ensure compliance with organisational policies and fundraising regulations working with Head of Finance & Operations, CEO, Trustees and external support, as required.

Leadership

· Provide strategic leadership and direction to Fundraising, ensuring the strategy aligns with our wider goals, delivering high-impact fundraising campaigns and driving long term sustainability.

· Take an active role in the Senior Leadership Team (with CEO, Head of Programmes, Head of Finance & Operations) to ensure efficient management of the charity, developing annual operational plans and budgets, monitoring performance and risk against quarterly targets and attending quarterly Board meetings.

· Work closely with the Head of Programmes to identify and assess new partnership opportunities to develop the strategy and success of the charity.

· Work closely with Head of Finance & Operations on data migration to enable effective fundraising and ensure a high quality supporter experience.

· Develop understanding of policy and issues affecting our mentees and the impact and implications for The Girls’ Network programmes and funders.

· Build productive internal and external relationships, role-modelling our values.

· Act as Ambassador for TGN.

Reporting

· Report quarterly to the CEO and Board of Trustees on KPIs (Key Performance Indicators) and KRIs (Key Risk Indicators) including progress against income targets and value of pipeline, working with the Head of Finance and Operations to align management information

· Ensure restricted grant funding information is shared with the Head of Finance and Operations to enable tracking and with the Monitoring, Evaluation Research and Learning Manager to enable programme data reporting

Staff Management

· Ensure the Fundraising team are well supported to perform their roles, meeting virtually and in person on regular basis, conducting one-to-ones, annual appraisals and personal development plans to support learning.

· Lead and support the Fundraising Manager and Partnerships Manager to achieve their targets from corporate partners and Trusts & Foundations, tracking performance through quarterly reports, including pipeline values

· Work closely with Communications Manager to ensure fundraising opportunities and campaigns are coordinated in a timely fashion to the correct audiences.

· Handle administrative duties such as recruitment, training, performance management seeking support from HR as required

· Ensure direct reports are engaged and motivated and working to a high standard

· Provide appropriate information and guidance to direct reports on a timely basis

Other duties

· As a small charity with limited resources, all staff are expected to be flexible with their work and as such you may be required to undertake other duties and tasks as assigned from time to time. 

Person specification

Essential

Fundraising expertise

· Significant experience (5+ years) gained in senior fundraising and within the not for profit sector

· Significant experience in developing effective fundraising and communications strategies to meet organisational goals, leading teams to achieve success

· Proven experience overseeing a Trusts & Foundations programme, including pipeline and prospect management to meet multi-year targets

· Excellent written skills with the ability to produce a concise, compelling and creative case for support

· Financial analysis skills to track and report on quarterly income performance

Relationship Management

· Demonstrable experience of developing compelling funding propositions to secure high value partnerships with corporates and Trusts & Foundations

· Ability to develop productive relationships with colleagues, donors, suppliers, media contacts and Board-level decision makers

Leadership

· An aptitude for working with high degree of autonomy, managing multiple priorities and within the resource limitations of a small organisation

· An ambition to achieve the vision and mission of The Girls' Network and commitment to the principles of equality, diversity and inclusion  

· Proven experience in developing fundraising content to meet communications objectives

Desirable

· Experience of major donor stewardship to secure gifts

· Experience of developing individual giving activity to achieve income growth

· Experience in using Salesforce, Hootsuite, Canva, Access (website), Mailchimp

· Understanding or experience of working from home

· Experience of working in a small charity

For more information about the role and our organnisation download the candidate pack.

Job Title: Chief Operating Officer
Reporting To: Chief Executive
Manages: Assistant Director of Finance and Governance, Head of People, and Head of IT and Facilities
Location: Remote (occasional travel to Leicester office & other UK locations as necessary)
Contract: Fixed-Term 12 months
Salary: £72,000 per annum
Hours: Full time (36 hours per week). Part-time would also be considered.

About Home-Start UK
Home-Start is a federated charity consisting of a central national office – Home-Start UK - and over 170 geographically dispersed local Home-Start organisations, all working together under the same identity.

We recognise that being a parent has never been easy. Every Home-Start volunteer is trained to work alongside parents to overcome the challenges they are facing. We work with parents to build on their strengths and give them the support that they tell us they need. We offer no judgement – just compassionate, confidential help and expert support. This peer-to-peer support is key to the difference Home-Start makes and often our volunteers have lived experience of the challenges their families are facing themselves.

About The Role
Home-Start UK is seeking an impressive, values-based leader to provide strategic oversight of organisational operations, performance, and delivery and to provide effective leadership and support to Infrastructure functions – Finance and Governance, People, and IT and Facilities.

This position on the Executive Leadership Team shares responsibility to lead the organisation – to ensure high-performance organisation, progress around diversity and inclusion, and the profile and partnerships required to deliver success for families.

We are a flexible and family-friendly employer with genuine commitment to building equity, diversity and inclusion. If there are any ways we can make this opportunity more accessible for you to apply or to be successful, please do reach out for a conversation.

Closing date for applications is Sunday 16th March at 5pm.
Interviews will take place virtually on Friday 28th March 2025. There will also be initial ‘meet the team’ sessions held on Monday 24th March.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.