Operations Manager Jobs in London
Mind in Camden have an exciting opportunity for a motivated individual to join our Hearing Voices Team as a Service Manager. We are looking for a motivated and experienced individual to help sustain and develop our hearing voices projects which include Voice Collective (supporting young people and their families), Voices Unlocked (supporting people in prisons, forensic units and Immigration Removal Centres) and the London Hearing Voices Network (a network of peer support groups for adults who hear voices across London).
This is an exciting opportunity to be part of overseeing and developing these projects while being part of a team that is able to be creative and innovative in its approach. To be successful in this role, you need to have an in-depth understanding of the Hearing Voices Movement and the role of peer support within this, in addition to understanding the importance of different frameworks for understanding mental distress. You will have experience of supervising or mentoring staff/volunteers, and have the skills necessary to build a strong and effective team.
With the confidence and organisational skills necessary to take the lead on busy and diverse projects, on the cutting edge of the Hearing Voices Movement, you will be required to engage with a wide range of stakeholders (from mental health services, prisons, forensic settings, academic institutions, and youth sectors). As such, this role is best suited to someone who is flexible enough to modify their approach to suit the situation. We are looking for someone with strong facilitation skills, who is able to communicate the values of the Hearing Voices Network clearly and accessibly in a range of settings.
As well as having responsibility for the day-to-day management of the projects, including supervising staff/volunteers and ensuring we meet targets agreed with funders, you will also be required to undertake direct development work when necessary. We particularly welcome applications from people who have lived experience of voices or visions and are able to use this experience to inform, and enhance, their work.
To download the job pack and application form, please visit our website.
Please note, CVs will not be considered - we shortlist on the basis of application forms. There is a two-stage interview process.
Closing date: Wednesday, 27th November 2024.
First stage interviews (online): Tuesday, 3rd December 2024.
Second stage interviews (in-person): Tuesday, 10th December 2024.
12 Months’ Maternity Cover
Desired start date: 6 January 2025
Reporting to the Public Engagement Manager, the Public Engagement Officer will work as part of a team to deliver our mission of meaningfully involving patients and the public across Academy activities and in the way we work.
You will collaborate with colleagues across the Academy, our Fellows and our grant awardees to help deliver projects that ensure the Academy connects with patients, carers and members of the public in new and accessible ways. You will organise and evaluate programmes that feed public views into our policy advice and grants and careers programmes. Our current priorities include supporting more diverse communities to take part in conversations about health and research and developing new workstreams on health inequalities and climate change.
You will do this all by building strong relationships with public and patient groups and connecting with individuals to understand and provide the support they need to be involved in our work.
What you will be doing:
- Support the delivery of events, workshops and training to feed public, patient and carer views into our policy, career development and grants programmes.
- Research and scope topics, formats, speakers, audiences and participants for public engagement and involvement activities.
- Assist with data collection, analysis and reporting for programme and event evaluations.
- Develop resources and deliver processes that support participants in Academy engagement and involvement activities - particularly administration for patient payments and arranging individual access and support packages.
- Make connections with people, organisations and communities to broaden participation in Academy public engagement and involvement activities.
- Connect with colleagues across the organisation to encourage and support their participation in engagement and involvement activities and knowledge of best practice.
- Identify and connect with non-traditional or underserved audiences for engagement projects and ensure public engagement activities promote diversity and inclusivity.
You are:
- Passionate about involving patients and the public in decisions and actions to improve people’s health and exploring ways of recognising the expertise and experience of different people.
- Willing to put people at the centre of everything you do, understanding and responding with compassion and empathy to the needs of individuals.
- Energetic and passionate about championing diversity and inclusion across Academy engagement activities.
- Someone who enjoys working closely with others as part of a small team and getting stuck into a variety of projects
- Organised and thrive on finding ways to make things run better, while also keeping day-to-day operations running.
Skills and abilities:
- Knowledge of public and patient engagement activities gained through education, employment or as a lived experience, patient or carer representative.
- Excellent interpersonal and communication skills with the ability to form good working relationships with people from diverse backgrounds.
- Good listener able to use compassion and empathy to understand people’s needs.
- Good IT and administration skills with experience of applying them to support projects and events.
- Ability to write in concise and accessible language and produce resources that can be easily understood by others.
Note: Your skills and experience might come from an interest in science and health gained through study, volunteering, or a previous job. Alternatively, you may come from a lived experience perspective, having participated in involvement or advocacy work as a patient or carer, and looking to build that experience into your career.
Benefits
- Salary progression framework.
- Hybrid and agile working.
- 29 days annual leave including Christmas closure dates, plus bank holidays.
- Pension (the Academy offers a flexible contribution structure with a minimum employer contribution of 8% up to a maximum of 13% of gross salary, with an employee contribution ranging from 3% to 8%).
- Life assurance.
- Season ticket travel loan (interest free).
- Family friendly benefits - enhanced maternity and paternity leave (subject to qualifying period), coaching for parents returning to work).
- Subscription to Headspace and Class pass.
- Staff training to support your development including EDI training.
For more information and to apply, please visit our website.
Closing date: 9.00am on Monday, 18 November 2024.
Interview dates: 26 and 28 November 2024 (held online).
The Baobab Centre is a non-residential therapeutic community that supports young asylum seekers and refugees who have experienced human rights abuses and have sought asylum in the UK as unaccompanied minors. Our two focus areas are rehabilitation and justice.
This is a unique opportunity for a passionate and experienced fundraiser to progress further in their career, with the freedom to creatively enhance and develop the fundraising strategy of an impactful community-based charity.
As Senior Fundraising Lead you will be Baobab’s key fundraiser and a self-starter with experience of working in a small or medium sized charity. You will lead on the development of fundraising at Baobab, exploring new avenues for funding, as well as nurturing and growing existing fundraising relationships. You will be responsible for strategising and carrying out a successful program of fundraising from small, medium and large charitable trusts and foundations to an agreed annual fundraising target. You will also assist in delivering Baobab’s individual major donor programme, helping to set up and deliver communications and events related to this income stream. There is scope to explore further fundraising activites including events, corporate and community fundraising. You will play a central role and work closely with our operations team, as well as recieving expert monthly mentoring from a senoir fundraising consultant.
This role is for 4 or 5 days per week depending on your preference, it will include Fridays which is when staff meetings are held.
Please read the below alongside the full Job Description and Person Specification attached.
Mental Health: All of the young people Baobab supports suffer significant mental health and developmental difficulties and many function in an unstable and more immature way than their chronological age. Due to their experiences it takes time to gain trust from the young people in our community. As a core member of our team, you will understand the impact of specific human rights abuses on the development of children and young people in exile and their individual experiences of loss, trauma and grief on their mental health and well-being.
Baobab’s Model: Please read the accompanying ‘Baobab Clincial Context and Model’ document for a detailed introduction. It often takes a significant amount of time to understand Baobab’s model of working, which aims for rehabilitation and justice through attending to both the internal and external world of each young. It is important that you strive to have an insight to the experiences of both the internal and external factors impacting on the lives of unaccompanied young people attending our centre. It is also important that you understand the ways in which UK society and policy impacts on young asylum seekers (including invisibility, marginalisation, discrimination, and the fact of waiting in uncertainty for a long time).
Multi-disciplinary Working: Baobab aims to be a reflective, thinking organisation and we place a high value on shared thinking time, sharing responsibilities and working together with others. A key aspect of the role is communicating and working in a holistic way.
Please include details on relevant fundraising experience, including examples of successfully won bids; as well as relevant experience related to the context of our work.
The Baobab Centre is a non-residential therapeutic community that offers support to young survivors of human rights abuses seeking refuge in the UK
The client requests no contact from agencies or media sales.
This role is offered on a 12 month fixed-term contract
Fantastic relationship management is fundamental to Parkinson’s UK delivering the impact we want to see for people affected by Parkinson's. As our next Philanthropy Manager, you would focus on raising £10k-£100k+ gifts. You will become part of a collaborative, supportive and positive team and have the opportunity to grow in the role so that we can help you to achieve what you want next in your career. We champion regular learning to develop our skills as face-to-face relationship fundraisers and you will be supported by your line-manager and peers to feel confident with external activity and to try out new ideas.
It is a really exciting time to join as we enter the private phase of Parkinson’s UK’s £12m Nurse Appeal, and grow our philanthropic income for our research and the Parkinson’s Virtual Biotech, our international drug discovery programmes.
What you’ll do
- Identify, cultivate and manage relationships with a pipeline of donors and prospects
- Deliver pipeline activity and income targets
- Secure and deliver a high volume of donor/prospect in-person touchpoints, involving Parkinson’s UK senior leadership in key relationships
- Deliver first-class stewardship by maximising engagement opportunities within our stewardship programme
- Manage the day-to-day activity of our fundraising board and secure new gifts through their networks
- Work with our Nurse Appeal senior volunteer donors to build your pipeline
- Lead on prospecting projects, collaborating with the prospect research and wider colleagues across the charity
What you’ll bring
- Demonstrable experience of successful major donor fundraising
- A strong track record of building successful relationships with major donors through one-to-one meetings, phone calls, communications, events and bespoke cultivation
- Excellent verbal presentation and persuasive writing skills
- The confidence to influence, negotiate and inspire stakeholders at all levels both internally and externally
- Ability to work autonomously and manage a diverse workload with appropriate time management, planning and prioritisation
- Ability to proactively identify, qualify and generate new prospects
- Interest in learning about Parkinson’s UK’s strategy and developing an understanding and empathy with the Parkinson’s community
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description
Whilst this is advertised as a full-time position, we are committed to being flexible in our roles and would consider part-time working and compressed hours. Please specify in your supporting statement if you are interested in a specific working pattern.
Interviews for this role will be held w/c 11 November. Successful candidates may be invited to a second stage interview.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
Event Manager
Join a leading international peacebuilding charity as an Event Manager to lead the planning and execution of their 2025 global peacebuilding event in Kenya!
Position: Event Manager
Salary: £45,000 per annum
Location: Central London, Hybrid working, occasional overseas travel is also required.
Hours: Full-time, 35 hours per week (14-month contract)
Closing Date: Wednesday 6th November, 23:30 hrs
Interviews: Tuesday 19th and Wednesday 20th November
About the Role:
As Event Manager, you will take charge of delivering the 2025 global peacebuilding gathering in Kenya. You will lead the planning, coordination, and logistics of this high-profile event, managing a budget exceeding $250k and ensuring smooth execution. Working closely with internal teams and external partners, you will oversee everything from travel arrangements to liaising with peacebuilders, suppliers, and donors. You’ll be supported by two Event Assistants, with whom you’ll manage every detail, ensuring the success of the gathering.
Key Responsibilities:
- Plan and deliver a large-scale international event
- Manage a complex budget and negotiate contracts with suppliers
- Supervise event logistics, including travel arrangements for over 100 participants
- Liaise with event management companies, peacebuilders, and stakeholders
- Line manage two Event Assistants and oversee volunteers
About You:
You will be a skilled Event Manager with a minimum of three years’ experience in managing large international events. You will need to excel under pressure and have proven experience in managing teams, budgets, and logistics. Strong interpersonal skills, along with the ability to manage relationships with a diverse range of stakeholders, are essential. You will also have experience with project management tools like Asana and the flexibility to work in a fast-paced, dynamic environment and be willing to travel overseas.
Essential Experience:
- Significant professional experience of managing large events (particularly on an international level)
- Proven budget management skills for projects over $250k
- Excellent communication and project management skills
- Line management experience
- Fluency in written and spoken English, with excellent writing skills
Desirable:
- Experience in the peacebuilding, human rights, or international development sectors
- Proficiency in French, Arabic, or Spanish
About the Organisation:
You will be working for an international charity with a vision for a just world, free from violent conflict. They work in partnership with local peacebuilders in some of the world’s most conflict-affected places. They want to change the international system so that it better supports the role that local people and communities play in preventing violence and building and sustaining peace.
To apply, please provide a CV and covering letter (of no more than 2 pages) that highlights how you meet the role criteria.
Other Roles You May Have Experience Of Could Include: Event Coordinator, Conference Manager, International Events Manager, Programme Manager, etc.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Region Home based
Post Type Permanent
Working Pattern Part time – 15 hours per week
Role Type Strategic
Salary Range £35,000 per annum pro rata
Pension The Company operates an auto enrolment pension scheme
Annual Leave 30 days per year including statutory and public holidays pro rata
Security checks DBS check required
About Us
The National Flood Forum (NFF) is the only independent national charity dedicated to supporting and representing people at risk of flooding. Established in 2002 by those affected by flooding, we passionately put people at the heart of flood risk management. Our goal is to empower individuals and communities to recover from flooding and get the best possible outcomes. We put people first. We act as an honest, trustworthy and independent broker on behalf of flooded people.
We work across four key areas:
- Providing information via our helpline and website
- Recovery Services in flooded areas
- Flood Action Groups
- Policy and Advocacy
With over 300 Flood Action Groups across England and Wales and handling more than 1000 calls annually through our helpline, NFF plays a crucial role in supporting and representing flood-affected and at-risk communities. We collaborate closely with flood risk management agencies, local authorities, and government bodies. We also aspire to a collaborative, supportive, and solution-focused environment for our staff.
About the Role
This is a key role to support our Operations Co-ordinator with accounting and financial administration of the charity.
Responsibilities
- Managing and recording all financial transactions of the business, journal entries, sales ledger and purchase ledger, bank reconciliations and other account reconciliations, general ledger management, banking, making payments, staff expenses, credit control, weekly and monthly reporting to management, closing the sales ledger and purchase ledger at the end of each month, ensuring all month end journals are posted and any other duties as required by the organisation
- Process timesheets, Gift Aid claims and payroll
- Carry out Partial Exemption calculations for VAT purposes
- Reviewing draft contracts for financial implications
- Kashflow software experience preferred but not essential
- Ensuring restricted grants are analysed and allocated accordingly
- Support the organisation with projects and tasks as required
- Respond to queries over the telephone, email and face to face
- Previous experience in a similar role for a charity
How This Role Contributes to Our Strategy
- Community Support: Supporting management team with good financial practices enabling savings and better value for money
- Partnerships: Developing strong relationships with partner organisations.
- Income Generation: Supporting income streams through excellent financial practices and supporting business development activity with financial analysis
- Collaboration: Fostering a collaborative approach within the organisation.
The client requests no contact from agencies or media sales.
Location: Stratheden Parade, London SE3
Salary: Hospice Band 3 - £24,236.88 - £26,921.89
Hours per week: 35
We have a fantastic opportunity for a new team member to share their skills, experience and enthusiasm with us, and help us to generate funds for the hospice so we can continue to support our patients in the community.
We’re really proud of our retail team. Together, our staff and volunteers work to bring our customers and donors a great shopping experience and maintain excellent shops.
We are looking for a shop manager to join us. As members of the management team we need people who are motivated to help the shop achieve its targets, and to share this drive and enthusiasm with our team of volunteers.
These roles are HANDS ON! A typical day will include sorting donations and preparing clothing for sale.
This is a hugely exciting time to join the Community Hospice Retail team as we transform our retail network. We have big ambitions and we are looking to recruit people who are highly motivated, enthusiastic and target driven, with excellent communication skills.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
An excellent opportunity for a permanent Membership Development Manager to make a major contribution to the success of the leading professional body for librarians and information professionals.
Full Time 35 hours per week | Permanent | Hybrid | Closing Date 12th November 2024
Salary: £38,932
Job Reference: MDM01 (Please quote this on any correspondence)
The Chartered Institute for Library and Information Professionals (CILIP) is a London-based charity with a friendly, hardworking team supporting our members in the UK and internationally. We are the only independent voice for the UK’s information profession. We are guided by our Royal Charter to develop and improve library and information services.
The Membership Development Manager is responsible for driving the growth of our membership base, delivering sales of our products and services and overseeing comprehensive membership recruitment, retention and engagement strategies. Working closely with the Director of Business Development, you will play a pivotal role in achieving our membership and sales goals, contributing to CILIPs overall success and sustainability.
The ideal candidate will have a strong background in membership services, community engagement, account management, or a related field, with a proven track record of driving growth within a membership organisation. Experience working to targets and achieving business or performance objectives is essential. The successful candidate will have demonstrated their ability to support and foster a cross-organisation sales mindset and culture, leveraging digital technologies to drive cross-platform sales.
Responsibilities of the role include:
- Develop and Implement Membership Strategies: Create and execute strategies for membership recruitment, retention, and engagement to drive growth.
- Maintain Membership Records: Ensure accurate and up-to-date membership records, maintaining data integrity in the CRM database.
- Manage Communication Channels: Oversee effective communication channels with members and manage social media profiles to support CILIP campaigns.
- Create and Execute Outreach Campaigns: Collaborate with colleagues to design and implement outreach campaigns to attract new members and represent CILIP at industry events.
- Develop and Improve Sales Pipeline: Develop, oversee, and improve a sales pipeline for all CILIP products and services, managing lead generation to the buying decision.
- Reporting and Evaluation: Prepare regular reports on membership trends and engagement activities, and evaluate the effectiveness of initiatives, providing recommendations for improvement based on data analysis.
About CILIP
The Chartered Institute for Library and Information Professionals (CILIP) is the UK’s library and information association. We promote education, literacy and prosperity for all by raising standards in libraries, information and knowledge management. We work to improve services, develop our members’ expertise and champion the sector. We are the only independent voice for the UK’s information profession. We are guided by our Royal Charter to develop and improve library and information services.
This is a fabulous opportunity to join a modern charity and professional body. CILIP is at an exciting phase in its growth with significant investments in member offerings and digital transformation plans.
Why work for CILIP
- Hybrid working
- 26 days' annual leave plus public holidays (pro rata’d for part time employees)
- The option to buy up to 3 days' additional annual leave
- Generous pension scheme (Employer contribution of 10%, employee contribution of 5%) including death in service benefit
- Access to CILIP’s Employee Assistance Programme
- Generous enhanced leave benefits, including occupational sick pay, maternity leave, paternity leave and carers leave
- Annual flu vaccination voucher
- Perkbox employee discounts and wellbeing hub
- Contribution to eye tests
CILIP is an equal opportunities employer and committed to championing diversity, inclusion, and representation. We particularly welcome applications from people from under-represented groups. If you need any reasonable adjustments for any part of the recruitment process, please do let us know.
Registered Charity No 313014
Please send your CV and a covering letter highlighting your relevant skills and experience.
Interview dates
• First interviews (virtual) will be held on 19th or 20th November 2024
• Second interviews (in-person at/near The British Library) will be held on 26th November 2024
CILIP is an equal opportunities employer and committed to championing diversity, inclusion, and representation. We particularly welcome applications from people from under-represented groups. If you need any reasonable adjustments for any part of the recruitment process, please do let us know.
The client requests no contact from agencies or media sales.
InCommon is a charity bringing generations together. We create opportunities for young people and older people to learn from one another, fostering mutual inspiration, growth, and a stronger sense of community.
We're looking for a Programme Manager to develop our Empower programme. In this role, you'll be supporting grassroots intergenerational projects across the country to start and flourish through an online platform and support offer.
You’ll match up schools and retirement homes, build relationships with key stakeholders and support them to use the platform to coordinate intergenerational projects. Your efficient, thoughtful and professional approach will build trust and lead to close working relationships.
This is a really exciting new stage of the programme’s development and has the potential for you to build the Empower team. You’ll also be joining InCommon at an exciting stage of our evolution, with lots of opportunity to add value and guide the direction of a growing charity.
This is the perfect role for you if:
- You’re reliable, trustworthy and authentic
- You take responsibility and deliver results
- You’re a collaborative team player and great communicator
- You’re creative and excited by digital design
- You’re flexible, self-motivated and enjoy working in a fast-paced environment
- You can lead collaboratively and have experience of line management
Opportunities for young people and older people to learn from one another, fostering mutual inspiration, growth, and a stronger sense of community
The client requests no contact from agencies or media sales.
We are looking for an experienced grant manager who is passionate about the environment and trees to join us as Grant and Funder Compliance Manager!
This is a new role for the organisation in response to our growing grant income and complex programming and impact. Developing and managing a grant management function, you will meet and exceed funder requirements and expectations, helping to build income to grow urban forests and combat the effects of climate change. Come get your hands dirty on planting days and join us!
ABOUT TREES FOR CITIES
Trees for Cities is an ambitious, far-reaching organisation.
Trees for Cities is the only charity working on a national and international scale to improve people's lives by planting trees in cities. In a world facing unprecedented threats from climate change, loss of biodiversity and disconnection from nature, our work has never been more urgent or important.
We engage local communities to cultivate lasting change in their neighbourhoods with urban trees, whether it’s creating healthier environments, keeping our cities cool, protecting from flooding or getting people involved in nature.
We have been in existence for nearly 30 years, engaging communities to plant, protect and promote urban trees in parks, streets, schools and housing estates across the UK and around the world. Through our work, we deliver local impact on a national and global scale, strengthening urban communities through volunteering opportunities and helping to enable and inspire a new generation to plant and protect urban trees. The charity has seen significant organisational growth and development in recent years, including a new senior leadership team to boost capacity and lead a growing organisation.
WHO WE ARE LOOKING FOR
With experience in managing complex grants and delivering compelling, quality funder reports, you will ensure we meet and exceed donor requirements and expectations. Your organisation skills will enable you to manage and deliver funder requirements in line with accounting, fundraising and legal best practice. This role will work closely with the Fundraising Director and sits within the Fundraising Department.
The Head of Corporate Partnerships will lead our corporate partnerships team to achieve ambitious income (£2.5m in 2024-25 financial year) and strategic value targets for the organisation to grow urban forests and combat the effects of climate change. We are a rapidly growing and developing organisation that suits ambitious, dedicated and passionate staff.
The Fundraising team has delivered consistent, significant income growth this strategic period – and more is needed to address the increasing need for urban trees. We now look forward to our next strategy in 2025 for even more ambitious plans – join us!
Trees for Cities is committed to the principles of equal opportunity. We value diversity and are committed to promoting diversity within the workplace. We aim to ensure that our employees achieve their full potential and that all employment decisions, including recruitment, are taken without reference to irrelevant or discriminatory criteria. A full copy of our Equal Opportunities Policy can be provided on request.
HOW TO APPLY
Please visit our website to view the full job description. To apply, please send your CV and supporting statement (no more than 2 sides of A4) outlining why you are interested in the role and your fit with the Person Specification with the subject heading ‘Grant and Funding Compliance Manager’.
Please note we are unable to provide visa sponsorship for this role, you must therefore have a valid right to work in the UK to apply.
Deadline to apply: 23rd October 2024
Interviews are scheduled for 29th October 2024
If you are shortlisted for an interview, you will normally be contacted within two weeks after applying. If you do not hear from us within this period then you should assume that on this occasion you have not been selected for an interview.
Trees for Cities is the first UK environmental organisation to have been awarded social value certification. Trees for Cities is an equal opportunities employer. Registered Charity No: 1032154.
Previous applicants need not reapply. No Agencies Please.
The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Our shops generate valuable income to support our services, create opportunities for homeless people to learn new skills and contribute to Crisis’ work in the community. They have a unique contemporary visual identity and are dynamic and creative places to work.
Hours: 40 hours per week, five days over a flexible seven-day rota
Location: Shop from Brick Lane, 78 Quaker St, E1 6SW
About the role
Are you ready to make a difference? Join us at a pivotal moment as we embark on an exciting journey of national expansion. As part of our dynamic retail team, you won’t just help run a shop – you'll help shape the future of charity retail across your local community.
At Crisis we believe in the power of retail to create real social impact. Our shops are unique, reflecting the individuality of the communities they serve and we’re looking for an Assistant Manager who shares our passion for delivering an exceptional customer experience. You’ll work closely with the Shop Manager to drive sales, building a dynamic volunteer team and overseeing donations to create a welcoming and visually engaging shopping experience. Ensuring that every customer feels the positive energy of our mission to end homelessness.
We’re not just about profit, we’re also about people. In this role your skills and experience will be key in fostering a positive and supportive environment for our team of staff and volunteers. Together we create a space where everyone feels valued, empowered, and inspired to contribute to our mission.
We actively encourage applicants from diverse backgrounds, particularly those with lived experience of homelessness or from marginalised communities because we know that diversity strengthens us all.
This is a permanent role. You will be primarily based in one shop within London Zones 1-2; location will be agreed at the time of a job offer. You may also be required to travel to other shops within London on a short-term basis.
About you
In this role we’re looking for someone with experience at a supervisory level and above, ideally within retail, who is passionate about the unique impact of charity retail and its role within a circular economy. You’ll need a keen eye for style and a passion for creating a visually exciting shopping experience. Equally important we are looking for someone skilled at managing and motivating teams of staff and volunteers, fostering a positive and productive working environment. Your commitment to sustainability will shine as you help to extend the life of donated goods, promoting reuse and responsible shopping. You’re not afraid to be bold in driving sales and impact and you’ll embody our core values while supporting the mission to end homelessness.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
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A competitive salary. Please note, our salaries are fixed to counter inequity, and we do not negotiate at offer stage.
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Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
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Pension scheme with an employer contribution of 8.5%
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28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
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Enhanced maternity, paternity, shared parental, and adoption pay.
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Flexible working around the core hours 10am-4pm
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Wellbeing Leave to be used flexibly.
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And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 3 November 2024 (at 23:59)
Interviews will be held W/C 11 November 2024
Can I use Artificial Intelligence (AI) technology for my application?
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Are you an experienced fundraiser with a track record of securing and managing large grants? Do
you enjoy finding creative and proactive ways to build relationships with new and existing
funders? We’re looking for a talented fundraiser to join us. Reporting to the Development Director
and working closely with our project leads, this role will be a crucial addition to our mission-driven
team. Individuals who are passionate about public interest journalism and its power to drive real-
world change are encouraged to apply.
About the Bureau
The Bureau is the UK’s largest independent non-profit investigative journalism organisation. In the
last year, our investigations were published in over 100 countries across local, national,
international, specialist, TV and digital platforms. Our four global investigative teams work with
reporters around the world on priority cross-border issues – environment, health, corruption and
big tech. In addition, our UK-focused Bureau Local team uses an innovative community-led
approach to cover issues like insecure work, migrant rights and family courts, amplifying the voices
of underrepresented communities. Founded in 2010, we’ve grown from a small group of
journalists to a diverse team delivering hard-hitting investigations that have prompted inquiries,
sparked legal challenges and informed policy change in the UK and across the world.
Our fundraising
At the Bureau, our funders and supporters are vital. We are almost entirely funded through grants
and donations so – put simply – without their support, we wouldn’t be here.
Although our supporters may come from different backgrounds or have varied priorities, they all
share a common goal: tackling the issues across our society that are eroding democracy and
driving inequality. They support our work to hold those in power accountable, uncover new
evidence to support positive change, and empower citizens.
The Bureau has experienced significant growth over the past three years, increasing our annual
income to £2.8m and expanding to a team of more than 40 people. While the majority of our
income comes from grants, there is strong potential for further fundraising growth, and we are
actively working to diversify our funding streams beyond trusts and foundations.
This is an exciting time to join The Bureau as we continue to build on our strong relationships with
existing supporters while exploring new funding opportunities.
Role and Responsibilities:
Support from trusts and foundations is our main source of philanthropic income so we are looking
for somebody with experience in grants fundraising who can quickly apply their skills and
expertise. You’ll work closely with our Development Director to report to and liaise with current
funders, manage a pipeline of prospects and submit successful applications to secure new grants.
In addition, you will support in building a major donor programme to diversify and strengthen our
funding base. You will collaborate with colleagues at all levels across the organisation, from impact
producers to reporters to finance and operations, in a supportive and welcoming culture that
values teamwork and shared success.
As an excellent communicator, you will be able to take complex issues and translate them into
clear, compelling narratives that resonate with funders and stakeholders. You will also be
passionate about building strong relationships with our funders and supporters.
While experience in high-net-worth fundraising would be a valuable bonus, it is not essential. You
don’t need to have raised funds for non-profit media before, but you do need to be excited by our
work and able to express The Bureau’s key areas of work and impact in an accessible, accurate and
compelling way. We’re a small team, so you’ll need the willingness to pitch in on fundraising tasks
– big or small – to ensure The Bureau is in the best possible position to pursue its mission.
Skills and Experience:
- Excellent fundraiser with a demonstrable track record of 3+ years’ experience successfully raising significant funds for charities or non-profits and managing relationships with funders (foundations - essential, high net worth individuals - desirable);
- Strong background in managing grants admin, including due diligence and processing agreements;
- Excellent oral and written communication skills, able to speak and write English fluently;
- Great analytical skills, with experience in researching and identifying new funding sources for various projects;
- Ability to work to tight deadlines and manage multiple priorities;
- Experience of working with databases and funding pipelines;
- Exceptional time management skills, a professional attitude, and meticulous attention to detail;
- Resourceful and able to think creatively with strong problem-solving skills;
- Strong interpersonal skills, able to collaborate at all levels across the organisation.
- Experience in securing funds for journalism, social justice, civil society, human rights, or related causes is desirable but not essential;
- We envisage this as a full-time, primarily hybrid working role, working from our London office two/three times a week.
Salary and contract
Salary: £40k- £46k depending on experience
Contract: Permanent
Location: London (hybrid working)
Reporting to: Development Director
Benefits - what we offer
- 25 days annual leave
- Additional gifted leave during the Christmas festive break
- Flexible working arrangements
- Hybrid working
- EAP - Employee Assistance Program
- Enhanced sick pay
- Enhanced maternity and paternity pay after 12 months of service
- Learning and development opportunities
- Cycle to work scheme
How to apply
The Bureau is committed to being an equal-opportunity employer. We strive to create a
welcoming, diverse, inclusive, and adaptable environment where people are encouraged and
supported to achieve their best. We welcome applications from those belonging to groups
traditionally under-represented in the media. You don’t need to tick every box in this ad – we are
committed to hiring people with potential. If you feel like you lack some specific experience but
have the necessary drive and passion, please don’t be deterred from applying or getting in touch
with any questions.
Potential candidates should send a CV and cover letter.
If you need support with your application, such as reasonable adjustments, or want to ask any questions about the job before applying, please find our Fundraising Manager email on hiring page.
You must have the right to live and work in the UK.
The deadline for application is Tuesday 5th November 2024 and we aim to schedule interviews week commencing 11th November or 18th November 2024.
Please also fill out our anonymous equality monitoring form on our page linked below, so we can better track who we
are reaching.
Our values
Just: We are committed to pursuing what is right. We act with integrity and fairness to bring
injustice to light.
Honest: We deal plainly and truthfully with each other and what we uncover. We reveal the truth
even when it is uncomfortable.
Courageous: We aim to break new ground. We are ambitious, tenacious, and innovative.
Inclusive: We seek to build equity. We embrace diversity, different experiences, and perspectives.
Collaborative: We believe people are stronger when they work together. We take a collective approach to how we tackle problems, share skills, and enable change.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Background
The Karen Hilltribes Trust (KHT) is a UK registered Charity that has worked in Northern Thailand for the past three decades. Our mission is to partner with Karen communities to improve their health, livelihoods, and access to education. By taking an integrated approach to the complex socio-economic issues at hand, we aim to achieve sustainable change by empowering Karen communities to improve their own lives.
Since 1986, KHT has transformed the health and well-being of over 50,000 people through the provision of clean drinking water, improved sanitation facilities and hygiene education; secured agriculture as a sustainable livelihood for more than 17,000 farmers through the construction of flood-resistant irrigation systems; and increased accessed to education for 17,000 children and young people through school meals, transport and accommodation, and higher education scholarships.
Main Purpose of The Position
The Fundraising Manager will work closely with the Thai-Karen team and Director of KHT to secure funding to support the successful operation of the charity and implement projects in KHT’s three key programme areas: Community Health; Sustainable Livelihoods; and Access to Education. The role will be primarily desk based but with opportunities to travel to the field. The successful candidate will be directly responsible for:
• Developing and implementing KHT’s fundraising strategy;
• Applying for grants from foundations, corporations, and individuals;
• Implement Prospect Research on existing and new potential donors (major gifts, corporates, trusts and foundations, individual donors) and creating solicitation plans, informing the Director on updates and activities implementation;
• Implementing KHT’s volunteer strategy, ensuring it provides funding to KHT’s projects;
• Ensuring our donors are engaged with high quality materials.
Main Duties and Responsibilities
The Fundraising Manager will be responsible for the following duties:
1. Develop and maintain a fundraising strategy with the Director, paying particular attention to increasing unrestricted funding opportunities.
2. Help develop and implement a CSR strategy to better engage corporations.
3. Manage grant applications for our projects to existing and new funders, who may be foundations, corporations, or individual donors.
4. Implement Prospect Research on existing and new potential donors (major gifts, corporates, trusts and foundations, individual donors) and creating solicitation plans, informing the Director on updates and activities implementation;
5. Check and constantly update Donorfy database, in coordination with KHT Director and KHT Finance Administrator;
6. Recruit volunteers to join our projects in Thailand, organically and potentially through partnerships.
7. Keep relationship with KHT Board of Trustees, in order to keep them informed on any useful material and initiatives they may help KHT with.
8. Implement community fundraising activities and organise talks and fundraising events, with the support and help of KHT Trustees and volunteers.
9. Ensure that the organisation communicates regularly with its supporters, creating bespoke messages to increase engagement and donations and supporting social media content.
10. Ensure that the organisation complies with fundraising regulations set by the Charity Commission, Fundraising Regulator, and other relevant bodies.
11. Visit our team in Northern Thailand on an occasional basis (likely once a year) to better understand our work on the ground and support fundraising initiatives.
12. To perform other such duties as may be required by the Director, which are consistent with the responsibilities of the post.
Person Specification
You’ll likely have:
• Several years of experience in a relevant role fundraising for registered charities.
• Demonstrable success in securing funding through grant applications and by engaging donors.
• Excellent written and verbal communication skills, with the ability to produce high-level written communications in English and adapt writing style for an array of different audiences.
• Knowledge of Charity Commission/Fundraising Regulator regulations pertaining to fundraising.
• High level of computer literacy and a proficiency in Microsoft Office.
• Confidence to present the work of the charity to donors and supporters.
• Capable of working within different cultures and with teams from different economic and cultural backgrounds, where English might not be the first language.
• Well organised, able to prioritise effectively to meet deadlines.
• Have a proactive, flexible, and patient attitude.
• Right to work in the UK.
Other skills that would be useful:
• Experience of using Donorfy.
• Experience working with analytics and Search Engine Optimisation (SEO) to drive website performance.
• Experience working with social media analytics to drive social media engagement.
• Experience of working in international development or for a small UK charity.
Benefits
• £27,000 FTE for 40 hours a week.
• Opportunity to travel to Thailand.
• Flexible and remote working whilst in the UK.
• 5% employer contribution to pension after probationary period.
• 25 days per year FTE paid holidays, plus bank holidays in England and Wales
*Please note KHT is willing to consider a Part-Time Position for the right candidate, and can be flexible with working days.
The client requests no contact from agencies or media sales.
This is a new role developed to support the CEO, The COO will be a key member of our leadership team The COO will work closely with the CEO and manage the SMT to ensure the efficient and effective functioning of the charity by playing a pivotal role in overseeing various aspects of our operations, including compliance, safeguarding, operations and team management, finance, human resources, IT, and administrative functions.
Please send a CV and a cover letter explaining how you meet the required experience and your knowledge, skills, and ability (no more than 650 words.)
The client requests no contact from agencies or media sales.
Overview
Climate change is one of the greatest challenges of our time and the ability to capture, transport and store or utilise carbon dioxide will be crucial to ensure a sustainable, competitive and equitable transition to a climate neutral Europe.
The CCSA is the trade association accelerating the commercial deployment Carbon Capture, Utilisation and Storage (or CCUS) through advocacy and collaboration. Our ambition is to see CCUS developed and deployed at the pace and scale necessary to achieve net zero emissions by 2050 and deliver sustainable growth across regions and nations. We represent a wide variety of organisations with an interest in the development and deployment of CCUS across many applications to decarbonise heavy industries, power, and hydrogen production, and remove carbon dioxide directly from the atmosphere.
The CCSA operates as a not-for-profit company, overseen by a board of elected members. We have 20 staff across our London & Brussels office. We turnover around £3m. Our income comes from membership fees from our 125 members and sponsorship at our conferences.
The CCSA has grown by 100% over the past few years, as we have grown in profile and impact supporting the developing industry across Europe. For maximum impact we have focused on delivery, however, we are now looking at enhancing some of our internal systems including our finances. We have a UK registered company and a Belgium registered company, external accounts and bank accounts for each but with no dedicated internal finance resource. We do have some support from an outsourced finance manager via our landlord, we anticipate this would continue, at least initially. In terms of accounting packages, we use Xero in the UK and Yuki in the Belgium office.
The role
We are a dynamic organisation looking for our first part-time finance manager. We have put some structures and processes in place using a finance consultant, but we are looking for somebody that will enjoy improving finance processes and helping make things easier for our teams in both offices. The role will be a stand-alone finance role without any admin support, so we are looking for a self-starter who works independently and is both strategic and operational and won’t mind invoicing/chasing debt.
The role will be managed by the Head of Membership, but will work closely with the CEO and other members of the senior leadership team.
Responsibilities
Finance management
- Preparation of accurate and timely monthly management accounts, including reconciliation across both UK and BE offices accounting systems and comparing the forecast out-turn for the year against budget
- Assisting with the preparation of the finance update for the quarterly board meeting working with our two external accounting firms
- Cash monitoring and reporting
- Working with senior managers to produce an annual budget
- Supporting the CEO with documents/reporting for the quarterly Board and Finance and Risk Committee meetings.
- Develop and enhance the CCSA’s finance processes and systems, especially using tech solutions
- When required liaise with the external auditors, ensuring that timescales are communicated and agreed, and the auditors’ requirements are met to ensure timely completion of their work
Finance operations
- Preparation and sending of sales invoices (c200 a year) and chasing aged debt
- Oversight of bill payments and expenses
- Process and post month-end journals
- Running the monthly UK and maybe BE payroll including liaising with payroll providers
- Ensuring payroll taxes, VAT and other taxes are filed and settled on time.
- Act as a point of contact with accountants, banks, service providers, and suppliers
- Provide finance support to the wider staff team
- Other ad hoc finance/operations duties as required
About you
The CCSA is very fast paced and has a ‘start up’ feel, so we are looking for somebody that is:
- Pragmatic and hands-on
- Able to work quickly and flexibly
- Strategic and eager to drive improvements and efficiencies
- Trustworthy with high integrity
- Is able to communicate about financials issues especially to lay staff
- A self-starter who works proactively and independently
- Organised and able to plan work
- Eligible to work in the UK
In terms of experience we are looking somebody that is:
- A qualified accountant CA/ACA/ACCA/CIMA
- Has strong management accounting and bookkeeping experience
- Experienced in working in a similar role, ideally within a small company environment
- Ideally experienced with Xero or and other systems
- IT literate with strong Excel skills
- Ideally has experience of working across countries and awareness of consolidating across different currencies.
- Maybe interested in sustainability, CCUS, working for a not-for-profit or membership body
Location/hours
This is a part-time role of 2.5 days a week (18.75 hours) and we are flexible as to how these are spread over the week. We operate a flexible, hybrid policy in both offices and for this role the successful candidate could spend 1 day a week in our comfortable London office near beautiful St James Park, SE1, or a remote role based in the UK, with quarterly trips to the London office. There may also be the occasional requirement to travel to our Brussels office a couple of times a year, to deal with any in-person finance compliance/banking issues. We are keen to accommodate the right candidate and open to discussion.
Click on the How to Apply button for instructions
No agencies, thank you.
The client requests no contact from agencies or media sales.