Operations Manager Jobs in Greater Manchester

The Head of Central Services is a brand-new senior role that has been created to give a higher profile to, and enhance the importance of governance, H&S, Safeguarding and compliance across The Brick.

Key elements of the role include:

·     Drive a culture of compliance at The Brick by raising the profile of safeguarding, property standards and health and safety, by sharing the positive impact of compliance work, and by clearly communicating the risks of non-compliance.

· Support the Board, the Chief Executive and Operations Director in fulfilling their responsibilities for the proper governance of the charity, and compliance with relevant regulatory authorities and standards, including Property Compliance, H&S, GDPR and Safeguarding

·       Be the primary interface with key regulators and contractors including the Regulator of Social Housing and closely manage the relationship with each to ensure that The Brick remains in line with their existing requirements and is able to plan effectively for upcoming changes.

· Deliver a comprehensive health, safety and quality programme which meets The Brick’s legal, regulatory, and contractual obligations, particularly in the key risk areas, for example, safeguarding, health and safety, and accident and incident management.

· Ensure that The Brick has appropriate measures in place to safeguard the people we work with (who often have complex needs and vulnerabilities) and responds to feedback and complaints from clients, puts things right where we have got them wrong, and we learn the lessons for the future.

· Lead the organisation’s strategic and operational approach to risk management and mitigation and lead the organisation’s business continuity planning.

Support Administrator – Fuel Bank Foundation

Contract Type: Full Time, Fixed Term (12 months)
Hours: 37.5 hours per week, Monday to Friday, 9:00 AM – 5:00 PM
Location: Remote (based in the West Midlands) with occasional travel for team meetings within the Midlands.

Are you a confident communicator with excellent administrative skills? Do you thrive in a fast-paced, dynamic environment, managing customer queries and applications processing? Are you flexible, empathetic, and dedicated to delivering outstanding customer service? If so, this role is perfect for you.

At Fuel Bank Foundation, we are the UK’s leading charity for fuel poverty, committed to tackling the challenges of fuel crisis support. Through our innovative network of community partnerships, we provide emergency financial assistance and practical solutions for individuals unable to pre-pay for their energy.

As a Support Administrator, you will be instrumental in ensuring the seamless operation of our charity network activities. You’ll work closely with internal teams and community-based partners to deliver high-quality administrative support, maintain accurate data, and drive improvements in service delivery.

Key Responsibilities:

• Inbox Management: Manage and respond to daily queries received in inboxes with a focus on efficient communication.
• Data Integrity: Request and gather additional information from partners and applicants, updating in-house CRM systems and Excel spreadsheets to maintain accurate, reliable records.
• Escalation: Proactively escalate unresolved queries to the appropriate team members.
• Document Management: File electronic documentation accurately and maintain a central registry of Network Members to ensure compliance with regulatory standards.
• Partner Coordination: Act as the first point of contact for Network Partners, addressing inquiries and providing support.
• Audit Compliance: Monitor and track partner activities, ensuring adherence to internal audit processes.
• Training Preparation: Assist in preparing and dispatching training resources for partners and help organize partner training sessions.
• Data Analysis: Collect and analyse data to identify areas for improvement in network operations and contribute to process enhancement initiatives.
• Process Improvement: Recommend and implement solutions to streamline administrative processes and improve efficiency.

 What We’re Looking For:

• Administrative Expertise: Strong background in administration with experience managing records, reports, and correspondence.
• Communication Skills: Excellent verbal and written skills, with the ability to adapt communication styles for diverse audiences.
• Technical Proficiency: Proficient in Microsoft Office Suite, particularly Excel and Outlook.
• Organisational Abilities: Exceptional attention to detail and time management skills to manage workload effectively.
• Problem Solving: A proactive problem solver with strong decision-making capabilities.
• Teamwork: Collaborative mindset with the ability to work independently and as part of a high-performing team.
• Adaptability: Flexibility to adapt to changing priorities and support partner communications.

 Desirable Skills:

• Knowledge of the energy sector, fuel poverty challenges, or experience in the charity sector is advantageous but not essential.

 What You’ll Receive in Return:

• Team Support: Join a supportive and collaborative team committed to your success.
• Enhanced Annual Leave: 27.5 days annual leave plus bank holidays, with the option to buy or sell additional days.
• Flexible Working: Enjoy a flexible schedule that supports a healthy work-life balance.
• Comprehensive Benefits:
  • Enhanced pension contributions.
  • Private healthcare and access to an Employee Assistance Programme.
• Training and Development: Benefit from a comprehensive onboarding programme and ongoing professional development opportunities.
• Equal Opportunities Employer: We are committed to fostering an inclusive and diverse workplace.

About Cord

Cord is an international charity working to make peace a reality where people don’t have the freedom to exercise their rights. We work to build the relationship between those in power and local communities. 

We believe that people flourish when all parts of society work together. Peaceful relationships make that possible. The simple act of talking begins a journey of growth which transforms mistrust, includes the excluded and turns adversaries into allies.

Cord operates in eight countries and implements programmes in the following areas:

• Empowering Women & Girls
• Accessing Fundamental Freedoms
• Climate & the Environment
• Economic Empowerment
• Supporting Stronger Societies

We are a small, committed team who love working together to make a huge impact. If you like the sound of us, then take a look at the recruitment pack and come and join our team!

About the Role

Are you someone who is passionate about seeing positive change in our world? Can you bring knowledge and creativity in designing innovative and effective peacebuilding programmes?

We are looking for someone to support our programmes and institutional fundraising with excellent writing skills, who is passionate about addressing the root causes of and inequalities caused by conflict. You will be someone passionate about the work Cord does and who can bring technical institutional funding expertise alongside peacebuilding knowledge to our small and committed team.

In this role you will lead the development of new programmes and institutional funding bids in line with Cord’s peacebuilding approach and 5 main programme areas. You will manage proposal submissions to Cord’s key donors such as the EU, US State Department, GIZ, SDC, UN Peacebuilding Fund etc. You will be working closely with country teams to design and write proposals based on strong project designs developed in partnership with our local partners.

The role will also operate at a strategic level by managing Cord’s relationships with key donors and shaping how Cord communicates about its programmes and the added-value that Cord brings.

If you like what you read and are passionate about real and lasting change, come and join us and be part of the Cord story.

Prospectus is proud to be partnering with our client in the recruitment of their new IT Manager. The organisation is a dynamic and rapidly growing charity with a mission to ensure every child receives 1:1 reading support at the time they need it most.

This newly created role offers an exciting opportunity to make a real impact within the charity. Reporting to the Head of Finance and IT, the IT Manager position is offered on a permanent, part-time basis 30 hours p/w (flexible, across 5 days) with fully remote working available anywhere within the UK.

This is a fantastic opportunity for an experienced and driven IT professional driven. In this flexible and fast-paced role, you’ll manage all IT systems, including network infrastructure, hardware, software, security, and cloud solutions, supporting 350+ school laptops and 45 staff devices remotely. You’ll also oversee an IT Support Administrator, who handles daily queries and escalations from the 1st line support team.

To succeed in this role, you should have experience using remote device management and task management software in a Windows environment, alongside expertise in managing the Microsoft Ecosystem. A strong technical background in networks, systems administration, cybersecurity, and cloud technologies is essential. The ideal candidate will have demonstrated experience in project management and team leadership, as well as strong interpersonal and communication skills, with the ability to explain technical concepts to non-technical users. A track record of delivering creative solutions within limited budgets, exceptional organisational skills, attention to detail, and the ability to manage conflicting priorities under pressure is also required. Prior experience in a school-based or charitable IT environment is desirable.
 
Recruitment Timeline:
Closing Date: 2nd February
First Interviews: 10th February
Second Stage Interview: 18th February
 
If this description resonates with you, we encourage you to submit your CV in Word format as soon as possible. Suitable candidates will be provided with further details about the role, including a detailed job description.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application. 
 
We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity, and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.
 
We are committed to safeguarding children and young people. All postholders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.

Company Description

Founded in 1922, the Institution of Chemical Engineers (IChemE) is the UK based and internationally recognised qualifying body and learned society for chemical, biochemical and process engineers. We exist to advance chemical engineering’s contribution for the benefit of society and strive to achieve our mission of Engineering a sustainable world.

We support our 31,000 members across the world in applying their expertise and experience to make an influential contribution to solving major global challenges, and we are the only organisation permitted to award Chartered Chemical Engineer status and Professional Process Safety Engineer registration.

Position

We are looking for an exceptional candidate to join our team of Regional Engagement Managers. These roles are the key drivers of IChemE activity across all UK regions, helping the organisation to achieve its strategic goals of sustainable member growth, and supporting a vibrant and thriving profession.

You will be based in the East / North East of England and will be an important member of our dynamic UK field force. On a daily basis you will engage with regional HEIs, employers, and other priority partners to identify, nurture and grow sustainable relationships and engagement opportunities that positively impact IChemE’s member recruitment, engagement, and retention.

As an integral part of IChemE’s global team, these role holders are the organisation’s key representatives across geographic regions, supporting and driving operations through frequent liaison with other IChemE management, functional teams, member groups and committees.

Requirements

Our ideal candidates will:

• Be educated degree level with at least 3 years’ experience working in a member engagement, business development, or related role
• Have sound knowledge of membership organisations and understand strategies for sustainable growth
• Have demonstrable experience of working with employers and education partners in a key account management role
• Have exceptional written and verbal communication skills
• Be resilient and adaptable, responding promptly and effectively to changes in priorities and deadlines
• Possess excellent customer service with ability to build relationships at all levels;
• Be a dynamic, proactive, positive team player.

Core responsibilities of the role include:

• Employer engagement - identify, initiate and develop links with a growing number of employers to broaden our member base and deepen engagement with members through world class customer service.
• Member engagement - key accountability for member engagement and recruitment in the region.
• HEI and on campus development - develop and grow partnerships with HEI-based chemical engineering departments and beyond, ensuring that you are a trusted partner for staff and students.
• Acting as a Champion for all IChemE activities regionally, nationally, and internationally.

Other information

This is a field based role, and as such extensive business travel will be involved, including a requirement to frequently attend the IChemE offices in Rugby. You must have a full UK driving licence and access to a suitable vehicle.

Due to IChemE’s international nature, this position requires a willingness to work flexibly and to engage in business discussions outside of normal working hours.

Only candidates eligible to work in the UK will be considered.

This is a permanent, full-time role based on 37.5 hours per week, generally Monday – Friday, but a high degree of flexibility will be required to meet business needs.

Starting salary will be in the region of £37-41,000 per annum (depending on experience)

The closing date for all applications is midnight Sunday 16 February 2025. IChemE reserves the right to interview exceptional candidates and make an offer of employment before the closing date should we wish.

Interviews are likely to take place as follows:

• Stage 1, Teams call: 20 or 21 February 2025
• Stage 2, in-person interviews at IChemE offices in Rugby: 26 or 27 February 2025.

We currently have an exciting opportunity for a Development and Marketing Manager to lead and support The Mason Foundation's future growth and development through a robust social media strategy and development of external and internal comms.

You will be passionate about making a difference, with a successful track record in creating engaging and meaningful resources (such as training presentations and associated IP) the individual will also be confident in creating a strong social media presence across multiple platforms, developing and delivering a social media and marketing strategy aimed at building brand awareness.

You will be a team player and understand the need to work seamlessly in collaboration with multiple agencies including local authority, corporate and third sector partners, to help ensure high quality delivery of our services, to our communities.

The Development and Marketing Manager will need to embrace a ‘make it happen’ working environment, with constant dedication and a passion for making a difference as part of a committed charity, supporting disadvantaged communities.

In return, you get to work for a great, growing charity with likeminded people with a competitive salary.

Who are we?

The Mason Foundation is a national charity that supports vulnerable communities and individuals to live happier, healthier, fulfilled lives. Through our programmes we reduce inequalities, empower communities and drive meaningful, sustainable change.

The Mason Foundation delivers people centred services, projects, and training, through its specialist wellbeing and employment programmes including

‘The Community Mile’ - supporting inclusive, community led starting point physical activity centred around ‘1 Mile’

‘Propel’ - supporting young people with learning disabilities, into meaningful and sustainable employment

Bespoke Community Impact projects – supporting and empowering communities to co-develop and deliver impactful and meaningful change.

All Mason Foundation activities are centred around empowering positive and sustainable change.

All offers of employment are conditional upon you signing the contract of employment and:

· Two satisfactory references

· Proof of attainment of qualifications

· Evidence of your right to work in the United Kingdom; and

· If applicable, satisfactory Disclosure and Barring Service (DBS) check.

The Mason Foundation is an equal opportunities employer and proud to be a Disability Confident Employer. We positively encourage applications from candidates regardless of sex, race or ethnicity, nationality, disability, age, sexual orientation, gender identity or expression, religion, or belief, marital or civil partnership status, parental or carer status, education, socioeconomic background, pregnancy or maternity, or any other characteristic protected under equality legislation. 

We are especially keen to encourage and welcome applications from people currently under-represented within the organisation, these include but are not limited to those from the LGBT+ community, people with disabilities, and candidates who are Black or People of Colour. Those with disabilities meeting the minimum requirements for the post will be shortlisted and reasonable adjustments will be made to ensure they are not disadvantaged during the interview process.

The role: Are you passionate about tackling labour exploitation and supporting a resilient and ethical UK apparel and general merchandise manufacturing sector? Are you an experienced programme manager able to engage and drive impact with a diverse range of stakeholders, including leading brands, manufacturers, governmental and third sector to achieve impact at a pivotal point in the programme’s evolution?

Then this could be the position for you.

We are looking for an experienced Programme Manager with sector specific expertise to manage our Fast Forward collaborative programme in the UK apparel and general merchandise sectors at a key moment of change and development.

In this varied role you will be responsible for the day to day running of the programme, provide developmental strategic input and support the programme’s evolution, as well as ensuring the programme maintains its integrity.

You will manage relationships with all key stakeholders in the programme including brands, suppliers, audit bodies and external stakeholders. You’ll work on the development of the programme responding to emerging risks of exploitation, industry changes and demand. You’ll also lead the integrity and quality assurance of the programme.

You’ll deliver, enhance and promote brand and supplier engagement including training workshops, webinars and forums. You’ll work with the Co-CEOs to ensure the programme delivers on target, on-time, on-budget, in line with the agreements and organisational objectives and guidelines.

You will work from home and will join a friendly, supportive, and committed global team, and contribute towards creating systemic change.

Who you are:

• An experienced project manager with an in-depth understanding of the UK apparel and general merchandise sectors and experience managing relations with a variety of stakeholders
• A professional who has worked with or within the UK apparel/general merchandise sector on responsible business behaviour and with a good knowledge/understanding of ethical labour practices
• A great organiser, with the ability to set and meet demanding targets and deadlines, and to hold others accountable to those
• An excellent trainer, with experience of preparing and delivering training to businesses
• Someone with an interest in being involved in operations as well as strategic thinking
• An excellent communicator, with experience of developing and building new successful working relationships with a range of stakeholders, as well as confidence in representing the programme professionally at a variety of events
• Someone with experience of measuring and demonstrating impact
• A motivated and enthusiastic worker, able to work independently and with remote colleagues/stakeholders, delivering day-to-day workload with minimal supervision
• Someone with a good eye for detail, whilst retaining sight of the bigger picture
• An individual with permission to work in the UK.

The role is varied with opportunity to support strategy development. You will work remotely, but in close cooperation with a Programme Coordinator, the Co-CEOs and the rest of our team.

Who we are:

We are an impact driven, not for profit organisation that provides businesses with practical training, resources, business services and collaborative programmes. We work across three continents and within multiple sectors with many organisations to achieve our wider vision of a world where all workers are recruited responsibly and have fair work, free from exploitation.

What we can offer you:

• An 0.4 FTE contract until 31st December 2025Competitive salary (salary band £39,861-51,248 gross annually for full-time, pro rata if part-time) and enhanced employee benefits
• Being part of a growing, innovative, and exciting not for profit organisation
• A friendly global team which is passionate about and committed to fair work, responsible recruitment and systemic change
• Flexible and family-friendly working arrangements
• UK-home-based, with regular in person and online meetings and social team gatherings.

How to apply:

Please send us your CV and motivation letter (max. 2 pages of A4) outlining the skills and experience you have that meet the requirements of this role as outlined in the Job Description.

Timeline

• Application deadline: noon – Thursday 13th February
• Shortlisting: W/c 10th February
• First interviews: W/c 24th February

Training and Quality Manager (Penny Brohn UK/GenesisCare)
Ref: TQM434
Contract: Permanent
Hours: 30 hours a week (worked over 4 days)
Salary: £ 37,000- £39,000 pro rata
Location: Home-based with frequent travel to the GenesisCare centres across England and Penny Brohn UK National Centre in Bristol. Candidates will be based within reasonable travelling time to the majority of the 14 GenesisCare centres.

About Us

Penny Brohn UK is the cancer health and wellbeing charity. We help people feel better in mind, body and spirit by offering support through our team of cancer support experts (which includes doctors, nutritionists, counsellors and exercise therapists)

Penny Brohn UK helps people with cancer to feel more physically and emotionally able to manage the impacts of their diagnosis and treatment, be more in control of their choices and have the best quality of life possible. By making our services freely available, our aim is for all people with cancer to be able to access the high-quality support they need.

Penny Brohn UK have been working in partnership with GenesisCare UK, a private healthcare company, since 2013. We deliver an integrated cancer care approach which includes complementary treatment support and lifestyle advice for patients undergoing chemotherapy and radiotherapy at all of their 14 centres across the UK. For over 40 years, Penny Brohn UK has supported people with cancer to feel more physically and emotionally able to manage the impacts of their diagnosis and treatment, be more in control of their choices and have the best quality of life possible.

The role

We are excited to be recruiting a Training and Quality manager, and we are seeking to appoint an experienced individual who can assist in the training of staff and quality processes, across a team embedded in the 14 different GenesisCare cancer treatment centres.

The individual we are looking for will:

• Assist with the recruitment, induction, and management of new Wellbeing Consultants and therapists
• Manage, support and lead five established Wellbeing Consultants 
• Lead Quality for the partnership between GenesisCare and Penny Brohn UK
• Deputise for Head of Services when necessary

In return for your hard work and dedication you will enjoy a wide variety of benefits including:

• 30 days holiday plus 8 bank holidays (pro rata)
• Enhanced sick pay after six month’s service
• Auto enrolment into the Penny Brohn UK pension scheme
• Free Life Assurance
• Family friendly policies with enhanced maternity and paternity leave after one year of service
• Specsavers Corporate eyecare test
• Cycle to work scheme

Timetable for appointment

Closing date: Monday 17 February 2025 at 9.00am
First interview: Via Teams on Wednesday 19 February 2025
Second interview: In person on Tuesday 25 February at Penny Brohn UK National Centre
Start date: ASAP, to be agreed with the successful candidate

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

At Penny Brohn UK, we are committed to promoting equality, diversity, and inclusion throughout the organisation. We are proactively taking action to support EDI and Wellbeing to support our ethos of creating a diverse culture that is reflective of both our employees and the lived experience of all communities touched by cancer. We welcome applications from individuals from all backgrounds regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

No agencies please.

Reporting to the Head of Fundraising/CEO, the post holder will manage and oversee a growing programme of fundraising whilst working to build a pipeline of corporate partners to deliver ambitious income targets. At Dreams Come True (DCT), we are looking for an exceptional candidate who can hit the ground running and spearhead growth across the corporate programme. You’ll need strong evidence of managing partners and programmes from diverse income streams and raising significant income (5-6 figures).

We are searching for a manager who is a self-starter and happy working independently to steward our wonderful partners whilst driving income. You’ll have a solid ability to adapt your communication style with stakeholders and knowledge of what corporate programme works best for a variety of industries.

Key Responsibilities

General

• A proven track record of raising income against targets and KPIs and securing partnerships that are 5-6 figures.
• Experience in building bespoke high-value partnerships with a range of engagement and strategic KPIs.
• Responsible for delivering high-value partnerships and implementing excellent stewardship to current corporate partners, maximising value and opportunities to drive income.
• Account manage a varied portfolio of current corporate partnerships.
• Build and develop a pipeline of new opportunities including commercial, sponsorship, pro-bono, employee fundraising, and Charity of the Year.
• Adept at developing strong corporate fundraising plans to underpin the DCT organisational strategy
• The ability to write and present compelling and expertly written cases for support for a range of audiences, including creative propositions and proposals.
• Develop strong propositions and pitches to secure new partners.
• Mine new business opportunities, striving to achieve and exceed KPI goals.
• Build strong stakeholder relationships at all levels, to secure long-term commitment
• Work collaboratively with the senior team to share corporate best practices and insights

Analyst and Database Manager

· Hours: 3-4 days per week.

· Location: Homebased within the UK with a requirement to travel to occasional meetings, mostly held in London.

· Reporting to: Director of Brand and Digital.

· Benefits: Flexible working arrangements, 28 days of annual leave + 1 day for your birthday (pro rata for part time), pension scheme.

· Key relationships: External relationships with CRM agency, contact across the organisation.

· Salary: £40,000 FTE per annum (pro rata for part time).

Are you a talented data-oriented professional who can work at pace to create insights that drive organisational decisions and oversee the data at our healthcare charity? If so, there’s an exciting and vital role waiting for you where you can make a difference to our global community. 

Job description

This is an exciting opportunity to be at the heart of the Charity operations. This role will help to continue to transform the way the Charity uses data to make decisions. As data is at the heart of our organisational strategy for our next phase, you will play a big role in making an impact through this role. You will ensure the correct systems, processes and training are in place for gathering, storing, processing, analysing and reporting on data.

· Primarily the postholder will be responsible for: the delivery of dashboards, KPI reports, analysis and insights to the organisation to drive organisational strategic decisions.

· The effective and smooth management and upkeep of our database (MS Dynamics) as well as the organisation’s use of our database ensuring data is accurate and able to be used efficiently by the organisation.

The role involves understanding different systems and processes, and working with data challenges. You must be able to keep the end user in mind in your decisions, as the community is at the heart of all we do.

If you’d like to join us, we invite you to apply as soon as possible.

Main Duties and Responsibilities

· Analysis and reporting

o Lead on the delivery of dashboards, KPI reports, analysis and insights to the organisation to drive organisational decisions and demonstrate our impact.

o Identify trends within our database to inform our activities to drive engagement of our community and the loyalty and retention of our supporters.

o Run regular reports to communicate our database reach and scope, including using Power BI for data visualisation.

o Build and run regular activity reports, post-campaign reports and in-depth analytical reports to provide data-driven insight into supporter behaviour, using CRM, Excel and other relevant tools.

· Campaign management and data selection support

o Support fundraising team and community engagement teams with their data selections for email, mail shots, webinars, survey distribution and any other communication to members or supporters. Work with colleagues to understand their data needs, then schedule and project manage all data selections and segmentation.

o Work to ensure smooth data management from start to finish of campaigns.

· Data and database lead

o Lead on all data activity for the Charity, being responsible for the integrity of our data and adherence to protocols.

o Identify developments needed to the MS Dynamics database system to help the organisation achieve its goals.

o Ensure our database serves as a single customer view by connecting data through automations (supporting our external database provider).

o Build supportive relationships with colleagues to ensure their data needs are fully understood and met, including ensuring the right data is available for email selections (Dot Digital).

o Provide training and support to staff so they are able to confidently use the database as relevant to their roles.

o Creating and/or improving data-related policies and processes.

o Assist in the diagnosis of data and database problems and research solutions.

· Compliant use of data

o Ensure data processes are within relevant legislation, including GDPR and other data protection legislation.

· Data integrity and quality

o Advise and accurately maintain all data protocols and ensure that all data activity is promptly scheduled and actioned.

o Ensure regular ‘house-keeping’ functions to ensure that standard data is maintained at a high level.

o Ensure individual entries and bulk uploads and imports from website and Excel spreadsheets are performed accurately and on time.

· Supplier management

o Work with 3rd party suppliers to help scope and deliver database changes and perform UAT.

· Customer support processes

o Work with colleagues to ensure all supporter enquiries and interactions are dealt with promptly and efficiently – such as FAQ’s, responses etc.

· Line management

o Management of the Digital and Database Administrator, ensuring they are able to perform their role effectively.

Key Skills

Experienced and skilled data analyst with database management experience, keen to make a positive difference through their work.

Database Management and Analysis

· A passion for all things data-related.

· Strong analysis skills, confident with Power BI and advanced Excel, confident in delivering dashboards, reports and analysis to drive decision-making. Strong, demonstrable experience with Microsoft Dynamics, our database system, including testing database development.

· Able to deal with sensitive / confidential information.

· Strong understanding of GDPR and other data protection frameworks.

· Strives to improve and streamline processes.

· Able to identify system development needs to optimise the use of data across the organisation.

· Able to assess and problem-solve conflicting data to find resolutions.

· Able to generate routine reports from the database accurately.

· Strong attention to detail, methodical and accurate.

· Keeps an eye on the big picture of the charity goals and ensure all data development is aligned to this.

General

· Able to drive change – enjoys seeing improvement delivered.

· Experienced in managing supplier relationships.

· Excellent time management skills with the ability to prioritise own workload, deal with conflicting demands and work under pressure to meet tight deadlines.

· Proficient with Microsoft Office and, in particular, strong skills in Excel including knowledge of formulas, pivot tables and graphs.

· Ability to work well as part of a small team and be able to develop as part of that team.

· Strong interpersonal skills.

· Excellent written and oral communication skills.

· Proactive approach, keen to self-teach new techniques and methodologies.

About Overcoming MS

At Overcoming MS, we are here for everyone with MS who wants to take control of their health and wellbeing. We provide clear, practical actions for people to take and a supportive community to help people living with MS. The Overcoming MS Program uses substantial scientific evidence to show how lifestyle choices alongside medication benefit physical and mental health.

Knowing people with MS can reduce their risk of disease progression through lifestyle choices gives hope to us all. Our vision is a world in which living a full and healthy life with MS is possible for everyone.

Once people with MS know about the potential impact of a healthy lifestyle, they need to feel that the information comes from a reliable source so they believe in it and adopt the changes. The Overcoming MS Program is based on broad-based, high-quality scientific evidence, and lifestyle is an area that has growing interest and development.

By working at Overcoming MS, you can help make a difference to the lives of those impacted by multiple sclerosis.

Working location and hours  

You are comfortable working remotely within the UK, as part of a small team, and happy to travel occasionally to London and other locations for meetings. 

What can we offer you?  

Our staff benefits include:  
• 28 days annual leave (FTE - pro rata for part-time) plus a day off for your birthday and bank holidays  
• Flexible working  
• Remote working  
• Pension  
• Employee Assistance Programme  

How to apply  

Please send your CV and a covering letter by midnight on Tuesday 4th February 2025. Please respond ASAP, as we will start screening candidates as soon as we receive applications.  The role may close early if we find the right candidate.

In your covering letter, please let us know:  

· Your motivation for applying for the role 

· Your notice period  

· Your current location.  

We are an equal opportunities employer, committed to diversity and inclusion in the workplace. We make hiring decisions based on merit. If you fill most or all the requirements, please apply.  

No agency contact, please.  

Citizens Advice Manchester is a charity which provides free, independent, confidential and impartial advice. We’re a modern, innovative and progressive advice service that employs around 200 people and is one of the largest and most diversely funded Local Citizens Advice within the network. Last year our turnover was in excess of £8m! We have an exciting opportunity for you to join our Digital Team.

We are searching for a motivated, ambitious and experienced Digital Service Delivery Manager to drive our digital vision and strategy and lead on transformation projects at CAM. We are looking for someone who is able to continue to evolve our current effective digital solutions to enable us to leverage new technological innovations in areas such as better data management and integration of AI tools.

Applicants need to have an appropriate level of training and experience in providing digital support services and:

• Be able to bridge the gap between technical teams and senior leadership
• Have proven experience of effectively managing a team to deliver business critical digital products and projects to deadline and in budget
• Develop and lead our relationships with external partners and suppliers

For full information about the role and our organisation download the full Job Pack on our website via the Apply button.

We value all our people and can offer a supportive culture within a charity setting that is committed to social justice. The above role attracts a rewarding remuneration package with excellent terms including:

• Flexible 37.5 hour working week
• Modern and comfortable City Centre location with free tea and coffee!
• Hybrid working (following successful probation period)
• Pension, Cycle to Work and Life Assurance Schemes
• Health Plan with 24/7 Employee Assistance Programme
• Generous holiday entitlement of 25 days per year (additional to bank holidays), rising to 30 with long service

Closing date for applications: 10am on Monday 10 February 2025

Successful applicants will be invited to participate in an Assessment Day at our City Centre offices (see job pack for more information). The Assessment Day is planned for Tuesday 18 February 2025

Applicants who are successful at the Assessment Day will be invited to participate in a formal interview, hosted remotely. Interviews are scheduled for Wednesday 19 February 2025

CAM is committed to being an inclusive organisation, we value diversity, promote equality and challenge discrimination. We want our teams to be representative of the diverse communities we serve, however you identify, or whatever background you bring with you, we welcome and encourage your application.

About Koreo

Since 2004, Koreo has grown into one of the UK’s leading consultancies with a social purpose. Our aim is to build a just and regenerative world by accelerating the potential for people and organisations to create systemic social change. 

We provide consultancy services to a range of clients across the purpose-driven sector while also delivering our own programmes. Our consultancy services focus on:

• Organisational Development: Driving culture change, embedding Equity, Diversity, and Inclusion principles into practice, and organisational design and restructuring.

• Leadership Development: Strengthening leadership capacity through the design and delivery of bespoke management training programmes, while creating customised talent development initiatives to diversify and enhance workforces.

• Purpose, Strategy & Impact: Helping organisations define their social purpose, design effective strategies, and measure progress through robust impact and evaluation frameworks.

• Fieldbuilding: Supporting organisations build networks and partnerships that foster shared learning, collaboration, and innovation across the social change ecosystem.

Our flagship programmes, Charityworks and 2027, complement our consultancy work and are aimed at building a more diverse and better-equipped social change movement. They focus on bringing diverse talent and inclusive practices into the social change sector while enhancing the leadership capacity of both emerging and established changemakers.

The Role

Koreo is looking for a Senior Business Development and Partnerships Manager to drive growth across our programmes, particularly Charityworks and 2027. These programmes aim to create a more diverse social change sector by placing young people from across the UK in 12-month work placements with nonprofit organisations, also known as host organisations. Alongside their work placements, participants take part in a year-long, ILM-certified leadership and development programme designed to accelerate their impact and future potential. 

We are seeking a dynamic and proactive individual who thrives in a hands-on sales and relationship management role. This person will be responsible for securing work placements for our candidates by engaging with both new and existing host organisations across the nonprofit and grant-making sectors. They must be skilled at maintaining relationships with long-standing partners while also driving new business to support the overall growth and success of our programmes. Each year we aim to secure 150 work placements for diverse young talent from across the UK. 

Working closely with the Director of Programmes and Managing Director, and line managing the Programme Marketing and Communications Manager and  Recruitment Coordinator, the Senior Business Development and Partnerships Manager, will play a key role in executing Koreo’s programmatic growth strategy. They will identify and cultivate new leads to build a strong prospect pipeline of host organisations, pitch to secure new partners and manage relationships with existing partners, while also overseeing the recruitment of participants into our programmes. 

This role is an exciting opportunity for someone with strong sales, partnership management, recruitment and/or business development experience who is passionate about building a more inclusive and impactful social sector.

Key Responsibilities

As Senior Business Development and Partnerships Manager, you will hold responsibility for:

• Strategy Development & Implementation: Working with Directors to articulate and implement business development strategies that support the growth of Koreo’s Programmes.

• Business Development: Cultivating new business leads, pitching our programmes to prospective clients and securing work placements for programme participants, while growing the network of non-profit organisations engaged in our programmes.

• Operational Infrastructure: Ensuring our operational infrastructure effectively supports the entire sales pipeline, from identifying warm leads to tracking sales-qualified leads, converting prospects, contracting, and invoicing clients. This includes responsibility for our CRM (HubSpot) as well as overseeing data management and metrics tracking.

• Recruitment Campaigns: Supporting the implementation of campaigns that attract diverse applicants to our programmes and overseeing their assessment and selection, as well the process for matching successful candidates into roles with our partners. 

• Marketing & Communications: Support the Marketing Manager in developing marketing collateral and delivering email and social media campaigns that promote Koreo’s programme offers to prospective applicants and clients.

• Account Management: Facilitating high-quality account management for our existing partners, identifying opportunities to strengthen and deepen engagement with them, and prioritising retention. This will include regular engagement with partners through updates, meetings, and running events.

• Line Management: Contributing to a just, inclusive and regenerative work culture in which a diverse team can do its best work, this includes line management of a small team in a way that is aligned with Koreo’s values

• Representing Koreo: Championing Koreo and our wider work externally, inspiring others to join our vision for a more equitable and inclusive future for the social sector.

Pharmacist Support, crowned Small Charity of the Year 2023 and recognised for excellence in workplace wellbeing, is looking for a Central Support Officer to join our dynamic team.

Who Are We?

We’re the pharmacy profession’s independent charity, providing vital support to pharmacists, former pharmacists, and pharmacy students. Over the last five years, we’ve undergone transformational change and are now gearing up to deliver our next five-year strategy, driven by our wellbeing-focused vision and mission.

What’s the Role?

The Central Support Officer will be instrumental in ensuring the smooth delivery of the charity’s activities. You’ll lead on event coordination, office management, and provide essential support to our volunteer, wellbeing, and services teams. Your responsibilities will include:

• Event Coordination: Organising internal and external events, ensuring logistics, safeguarding, and health and safety policies are followed.
• Office Management: Overseeing the Manchester office, managing suppliers, liaising with the landlord, and keeping the workspace functional.
• Volunteer Engagement: Supporting and managing communications with volunteers, trustees, and ambassadors, ensuring they feel informed and valued.
• Team Support: Assisting wellbeing and services teams with bookings, project delivery, and resource development.
• Compliance & Administration: Developing and maintaining effective systems to support the charity’s operational objectives.

What We’re Looking For:

We’re seeking a proactive and organised individual with:

• At least 2 years’ experience in a similar role, ideally within a charity.
• Strong project management skills and experience developing processes.
• Excellent communication and organisational skills, with great attention to detail.
• High level of ICT proficiency (Word, Excel, PowerPoint, Outlook).
• A collaborative mindset and the ability to multitask effectively.
• A commitment to equality and diversity and alignment with our charity’s values.

Why Work for Us?

At Pharmacist Support, we take pride in fostering a flexible, inclusive, and wellbeing-focused work culture. When you join our team, you can expect:

• A supportive and collaborative environment where people matter.
• Opportunities for personal and professional growth.
• A role that directly contributes to making a positive impact on the pharmacy profession.
• Hybrid working and flexible arrangements to suit your needs.

How to Apply:

Ready to take on this exciting challenge? To apply, please complete the application form which can be downloaded from our website. More information can be found in the Recruitment Pack: 

• Application deadline: 12noon 10th February 2025.
• Interviews will take place on: 25th February 2025 at our Manchester office.

 Be part of something meaningful – join us and help shape the future of our charity!

Help build powerful and sustainable communities of peer support groups for kinship carers.

About the role:
Funded by the Department for Education, the National Peer Support Service is a game-changing service that creates a sustainable and life-changing legacy. It builds on Kinship’s 10 years of experience in developing peer support groups and two years of delivering a national service that has set up 145 new groups.

This role is community-based and focuses on engaging kinship carers, bringing them together to form Peer Support Groups, and supporting them to achieve independence at which point they will receive ongoing support from our national Hub. You will be home-based with frequent travel across the London Boroughs and the South East of England, but initially predominantly working in and around Greater London.  Note - some work outside this area may be required.

You will do this by working with local authorities, schools, other charities and community groups. Arranging information events such as coffee mornings to engage kinship carers.

You’ll create a welcoming, inclusive, and supportive community for kinship carers, building belonging, resilience, and empowerment.

Who we are looking for:
We are seeking a person located in or close to Greater London, and willing to travel across the South East of England who possesses the drive, passion, and skills to:

• Establish new Peer Support Groups across a diverse range of communities
• Supervise a small team of Peer Support Development Officers
• Demonstrate the energy and enthusiasm required to inspire yourself and your team to achieve key targets and objectives
• Work collaboratively within the Peer Support and Community Team, as well as throughout the broader organisation, to ensure the delivery of safe and effective support services for the kinship community
• Maintain current Peer Support Groups, taking the lead from the national Hub
• Maintain accurate records that are used to populate reports, identify learning and share key insights across Kinship that allow the organisation to continuously improve our services and products

In the role of Senior Peer Support Officer, you will be instrumental in ensuring the delivery of a high-quality, consistent, and sustainable peer support service that has a significant impact on the lives of kinship carers.

You should have experience in developing and maintaining meaningful relationships with various community-based stakeholders such as local authorities, health services, schools, charities, and kinship carers. You will need to understand the key success factors involved in establishing and developing new in-person groups in areas of high need, as well as how to support existing groups in their journey toward sustainability.

As a practical thinker, you will work creatively to identify stakeholders and assets in areas of high need. You will build local connections and bring together kinship carers across the region, empowering them to build resilient and robust peer support communities.

You will be confident in building relationships that generate referrals from external stakeholders and in contacting kinship carers directly to secure engagement with local coffee mornings, community, and training events that will help kick-start a thriving peer support group.

As you establish new groups, you will provide training to help them lead their groups effectively, and develop a healthy group culture, resilience, and skills to function independently while offering reassurance and support to empower them.

You will be an inspirational and energetic team leader with experience in providing day-to-day line management and operational support for a small team.

We are ideally looking for candidates based in or around Greater London and willing to work initially across the London Boroughs and into the South East of England. This role may involve work to establish groups on the periphery of this area that currently have no dedicated Development staff.

An essential requirement of the role is to be a driver with access to a vehicle for work purposes.

Key responsibilities: 

Service delivery:

• In person (face-to-face) strategic outreach into local and regional communities including setting up and attending local engagement events
• Work creatively to set up and develop new sustainable in peer support groups, attending up to six sessions in person (if needed) before transition to self-sufficiency.  Existing groups that are at risk, closed or need support will need replacing or rejuvenating to maintain DfE service level agreements across the team, in addition to the development of new groups
• Recruit and retain support group leaders to develop their peer support groups
• Deliver training to support group leaders (group roles and responsibilities, safeguarding, setting up, running, and promoting a group)
• Develop strong boundaries and positive relationships with support group leaders – building resilience, empowerment, and community
• Support established groups in your area to access support group leader networks and training (this includes visiting groups in person) to build a peer community
• Help develop and deliver a service blueprint for sustainable peer support groups, thinking strategically about how to develop groups
• You'll collaborate closely with the ‘Hub’ team to provide a joined-up and positive user experience for kinship carers. This collaborative approach is key to our success and ensures that kinship carers receive the best possible support
• Manage special interest groups and regional online groups as required, transitioning to ‘Hub’ team for sustainability and work with partners

Service quality, development and data management:

• Accurately record all recruitment, contact information and volunteer case management in Salesforce in line with service framework and data protection requirements
• Ensure accurate data entry in Salesforce to support service performance, evaluation and learning
• Provide regular reports to ensure targets and SLA are met for the service.
• Support continuous development and improvement of the service (new systems and processes) as required

Management and supervision: 

• Inspire, motivate and be responsible for day-to-day line management and supervising up to 4 staff members
• Oversee tactical development of new sustainable groups in your area and your team
• Help set clear objectives to achieve targets and outcomes
• Actively encourage personal development and learning
• Increase efficiencies and impact across the team
• Ensure good team induction processes and systems are in place
• Role model Kinship values 

Team culture:

• Act in the best interest of Kinship and the families we support. Maintain and contribute up-to-date understanding of kinship care
• Deliver effective administration with attention to detail and keeping to deadlines
• You'll identify and contribute to appropriate case studies to demonstrate the impact of Kinship services and contribute to policy and campaign work. Your work will directly contribute to our advocacy efforts and help us drive positive change for kinship carers
• Actively contribute to delivering and evidencing a high-performing service
• Take responsibility for your ongoing continued professional development
• Work in line with the Kinship values

How to apply and tips for your application:

• Please send us a cover letter and a CV.
• Make sure you’ve read the job description and the essential requirements – make sure your answer reflects those points in the requirements very clearly.
• Really tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values in the job pack available for download below.
• Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to really focus on your answer.
• Don’t go over 2 page on your covering letter.
• As part of the interview process, we will send you some of the questions in advance.